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1. Wells Fargo Bank - Washington
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5
32 reviews
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Address: 3325 14th St NW, Washington, DC 20010, United States
Schedule: Open ⋅ Closes 5PM
Telephone: +1 202-939-7740
Business type: Bank
Zachary Reshovsky: Have come here several times to resolve account problems. Most recently, I had my debit card lost/stolen while on a five day jaunt to NYC. I was scared because I needed to pay for utilities at my house. Came here earlier this week to help resolve this problem. Staff were wonderful and very affirmatively helpful in assisting me by providing several immediate cash infusions without needing a card. In addition, staff were very informative in helping me navigate how to apply for a new credit card.
Kevin Chavez: I have come many times to withdraw money. but the doors will never open with the bank card. They should fix that problem.
Crystal Hailstorks: I’m here before they close at 12 and the rep won’t let me in. Horrible customer service. I’ll never bank here.
Michael Douthat: The Washington DC Wells Fargo at 3325 14th Street is a nice location. I’ve visited this one a couple times, they always provide excellent customer service. The manager is very friendly and tries her best to help out. I just want to say one thing. The last time I visited, the manager gave me a number (I think a direct office number?) to reach her on. It’s different than the 202-939 number listed. She said “Call me on this number about anything and I’ll help you”. She might think it’s a wonderful idea to be available for customers all the time for anything. But it’s not because no one can realistically fulfill that commitment. It’s much better to let me know there’s a team available to help me.
Hernan Gallego: The manager did nothing to try to help me out her aptitude was really upsetting and she smile with a fake remark the teller was great and tried his best especially in the times .for the record I been help before I got enough knowledge what a manager can do I had manage my self I am an industry person without a job now . Before me it was a Mr yelling at her and really up set after I saw her I understand why she shouldn’t work in these environment clearly hospitality is not in her book
Bekele Wolde: I was very uncomfortable to do the transaction with a tailor who didn’t wear mask. I asked the lady at the door,why he’s not wearing mouse mask. She said , there is no law that obliges employees to wear mask. There’s is a moral n health issue here. It’s life n death issue. I will not go again to that branch. Bek W.
Juan Macias: I’ve never had a bad experience in this location but I have a serious question how do I open the door with my card when the branch is closed ?the chip reader doesn’t work, inserting the card doesn’t work kinda sucks that I can’t have access to the atm help me please ?
Georgina Palma: Worst branch !!!! They are lazy and turn customers away all the time!!!
2. Wells Fargo Bank - Washington
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5
18 reviews
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Address: 490 L St NW, Washington, DC 20001, United States
Schedule: Open ⋅ Closes 5PM
Telephone: +1 202-969-2424
Business type: Bank
Monica Serrano: I had a great experience at this location. The two person working here (Milligrade and Christine) were really helpful and nice.
Mandy B: Dont go to this location if you want to speak to a REAL person! Apparently WF has only automated tellers! Bad business on WF part! If i wanted to go to an automated system id use the ATM!
Daniel Coutinho: Terrible service: I’ve been waiting in line for 50 minutes and counting.
Adrianna Harvey: Waiting 1 hr and counting
Mussie Yohannes: Fast service
Camilo Bonilla: Good
Quietgirl912: Professional staff.
I#hate Toyotacorollas: Bank of garbage
3. Wells Fargo Bank - Washington
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4.9
9 reviews
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Address: 1350 New York Ave NW, Washington, DC 20005, United States
Schedule: Open ⋅ Closes 5PM
Telephone: +1 202-719-6477
Business type: Bank
Robert Lawrence: I was experienceing multiple issues with my account after signing up online. After 2 weeks of less than par service i was ready to drop my account. As my last hoorah i decided to give the New york & 14th branch a chance and it surely restored my faith in wells fargo. Mr. Sherbek Salidjanov took his time to go step by step to relieve the miriad of roadblocks i seemed to be facing. Mohaamed Sneyba pitched in as well and I am sure the entirety of the wellsfargo entity cannot produce a better team than the team I just finished working with not 10 minutes ago. You guys deserve cudos and compensation for the way you handle your clients, thank you.
Imani Catlett: There is not 24/7 ATM access at this location. Door has been broken for months.
Abdul Quddus: The associate jaccica is very nice.Her customer service is great. She handling my overdraft problems very nicely. I love her
Michael Briggs: ATM functioning
4. Wells Fargo Bank - Washington
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4.9
12 reviews
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Address: 1300 Connecticut Ave NW, Washington, DC 20036, United States
Schedule: Open ⋅ Closes 5PM
Telephone: +1 202-637-2509
Business type: Bank
Jessica Ornsby: I use Wells for my business and I am so happy I switched. I had a very bad experience with another large bank and immediately all of my concerns with my former bank were resolved upon my first visit at wells. This location I find to be particularly professional and prompt.
Taryn Anthony: I visited this branch to get a temporary card and the personal banker- Corey J.- was SO helpful in not just getting my card but also helping me with my other accounts and taking time to hear the issues and offer me helpful insights on resolutions! I left feeling motivated and ready to pay all my debts! THANKS COREY & Wells Fargo!!!
JANVI GK: Went for notary service, completely incompetent lady. I dont understand how she got her notary license.
J Matsushima: Excellent service from all the staff but Fatima deserves 6*.
Макс макс: Love them! Real professionals and very friendly
Costa Skenderis: Great place to deposit what you need.
Obi Onyeador (thenewmalcolm): Great ATM location on the corner
5. Wells Fargo Bank - Washington
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3.3
9 reviews
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Address: 1300 I St NW Ste 105W, Washington, DC 20005, United States
Schedule: Open ⋅ Closes 5PM
Telephone: +1 202-408-0316
Business type: Bank
Bailey Thornton: Managers were great in helping me solve an issue from another bank and setting up new account.
Osman Nicky Coutinho: Do not let their friendliness fool you: in 4 months, they were able to ship my new debit card to the wrong address 3 (yes, THREE) times. I also went in to cancel a fraudulent charge and they somehow managed to make it disappear for 3 days, and then it re-appeared. So yeah, incompetency-central over here.
Angélica Garcia: The staff was a bit curt and overly salesy, but I was able to be in and out in less than 15 minutes after addressing a small issue with a check.
David Hintz: Never a problem in ten years of banking.
Terry Smith: Well trusted bank
6. Wells Fargo Bank - Washington
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3.4
10 reviews
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Address: 1001 Connecticut Ave NW, Washington, DC 20036, United States
Schedule: Open ⋅ Closes 5PM
Telephone: +1 202-478-5289
Business type: Bank
linkous4: Every time I come to this branch I have to wait for a long, long time. The staff appears to rotate in and out. Convenient but awful service!
Maks Morrison: The most rude manager ive ever seen, after conflict with him and when i saw that nobody cares about it, i even decided to take all my money from that bank
Rashed Delbary: Short of employee specially banker associates and they didn’t want to help me and sent me to another branch
Jennie Miller: Cared, thorough, efficient.
nii akwei Allotey: Great bankers
7. Wells Fargo Bank - Washington
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2.9
13 reviews
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Address: 2001 K St NW Ste 103, Washington, DC 20006, United States
Schedule: Open ⋅ Closes 5PM
Telephone: +1 202-715-6552
Business type: Bank
robin robinson: This is the second time I have come to this location after hours to use the ATM and me and another customer could not get in. It is a 24 hr ATM location but the card reader does not work "AT ALL". This needs to be fixed it is super inconvenient... Sheesh!!!😵😵😵
A C: The Manager Manuel Pineros is extremely rude and does not even know the policies of his bank. I had to make a call and escalate to corporate just to be allowed to make a cash deposit into a business account.
Loyana Bueno: Awful bank, I have never experienced such bad customer service and lack of willing to assist. I regret so much the day I decided to have a bank account with you. THE WORSE!!!!
Ahmed Zakaria Gad: Mr. Devon Wesley is a very good manager. I liked that branch very much
donielle beck: Great customer service!! Ashley and Reyna were very friendly, professional and efficient.
Kiana L.: wells fargo is a best banking bank i ever banked for, exceptional service and speed
Eduardo Alcazar: They close their ATM lobby way too early
8. Wells Fargo Bank - Washington
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3.6
14 reviews
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Address: 444 North Capitol St NW, Washington, DC 20001, United States
Schedule: Open ⋅ Closes 5PM
Telephone: +1 202-637-2510
Business type: Bank
Bobby-Lexx: Every time I go in I am greeted and called by name. I am helped with my account and they make sure that I have everything that I need. Also, I see the staff interact with other customers the same way. As far as the ATM, it is 24 hours it locks after hours fir our protection but all you have to do is swipe your Wells Fargo card and the door opens.
Patrick Lee: I recently visited this branch to fulfill a notarization and they were beyond accommodating. They provided me the service with a warm greeting, full attention, and efficient execution! I’ll surely return to this particular branch for any future banking needs.
Joel Coffidis: I visit this branch every week or two and the staff are always friendly, professional and courteous. I have accessed the ATMs by sliding my ATM card in the door, so not sure where that complaint comes from.
Alicja Johnson: The Wells Fargo site says that this location has 24 hour ATMs. Their ATMs are behind locked doors, and the bank closes at 5. No weekend hours. So yeah. This location is a waste of space.
Abdullah Ahmed: The teller is horrible made me wait a very long time because of she could not pull up the account of the my company where I work at and could not open the account to get the phone number to confirm the check...put me to the side over 40 minutes I am still here writting this review while I am in the branch. The teller name is Rosa Green, then she said the manager Nadia Thompson will help me but still taking too long and I am very frustrated.i just got a 100 $ TICKET BECAUSE THEY HELLED ME IN THE BRANCH FOR A REALLY LONG TIME. THE SIGN OUT HERE SAYS PARK UNTIL 4 I WAS IN There at 3:20 pm and there was no line at the branch so there was no wait but the teller and the manager wasted my time and because of that I got a ticket. Need this to be solved asap or I will contact my lawyer.
melissa moore: I went to this location to open my account on 2/1/2018 and The manger Nadia Thompson told me to wait which I did and she did an excellent job to help me open my account and it was worth the wait to do it !
Red Head: ATM is located inside, behind locked doors, which makes an ATM almost useless.
9. Wells Fargo Bank - Washington
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2.6
13 reviews
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Address: 1804 Adams Mill Rd NW, Washington, DC 20009, United States
Schedule: Open ⋅ Closes 5PM
Telephone: +1 202-232-1605
Business type: Bank
Alona Skobkina: The worst service in my life. Gave me an incorrect information and after that treated me like I was stupid. The manager has no idea about the bank rules and after that tried to blame it on me even that I clearly specified what I want to do. Really if it is possible just go to a different location or even different bank.
Tamia Brewer: Very bad service, treated me as if I didn’t have any money when I had on my work uniform. I wouldn’t recommend this bank! Stereotyped all around
carter Cabrera: (Translated by Google) They are very friendly .... it is the best bank. (Original) Son muy amables....es el mejor banco.
10. Wells Fargo Bank - Washington
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3
8 reviews
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Address: 1447 P St NW, Washington, DC 20005, United States
Schedule: Open ⋅ Closes 5PM
Telephone: +1 202-234-1063
Business type: Bank
Michael Q: They are nice, yet lack of professional knowledge. Would recommend if you need to tackle small issues, yet would suggest to avoid if possible for important matters.
Bob Erickson: Quick service because tellers are rarely busy. You can also pay your DC property taxes here without any fees.
Gregory Wallerstein: Bad enough for me to walk out waiting
Mike H: Great customer service!
11. Wells Fargo Bank - Washington
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2.7
6 reviews
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Address: 1301 Pennsylvania Avenue NW Ste 100R, Washington, DC 20004, United States
Schedule: Open ⋅ Closes 5PM
Telephone: +1 202-499-3761
Business type: Bank
12. Wells Fargo Bank - Washington
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3.3
9 reviews
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Address: 1200 First St NE, Washington, DC 20002, United States
Schedule: Open ⋅ Closes 5PM
Telephone: +1 202-594-3665
Business type: Bank
Priscilla Castaneda: Despite me having an appointment to close my account, Hamadou treated me with such kindness and accommodated me like no other. I wish all bankers were like him. Thanks Hamadou!
Matt Haggerty: Lots of machines to automate transactions, helpful staff, clean. Definitely a good place to go for banking.
Andrew Sharp: The staff member that we had was not very friendly but the manager was super helpful.
Big Baby: They are very rude & disrespectful also they are never in there office & very
E.A. Harris: very modern branch, with good service
13. Wells Fargo Bank - Washington
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2.8
11 reviews
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Address: 1934 14th St NW, Washington, DC 20009, United States
Schedule: Open ⋅ Closes 5PM
Telephone: +1 202-594-3357
Business type: Bank
Monii: My experience in this branch is always positive. I do most of my account transactions online. But when I need to use the branch the machines work as expected, and during business hours there is also staff to help along.
Dewey Brown: Omg I felt like a members only VIP card holder lol they dont have these where I live.
Mifta Seman: The worst customer service.
Eldanan Veronon: I like this bank specially the mangers too he is the best person
14. Wells Fargo Bank - Washington
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3.7
24 reviews
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Address: 3200 Pennsylvania Ave. SE, Washington, DC 20020, United States
Schedule: Open ⋅ Closes 5PM
Telephone: +1 202-637-2518
Business type: Bank
First Last: The absolute worst branch I’ve ever been to today. Cashed a paycheck today and proceeded to ask the teller to put a small portion of that on my card. I leave without thinking anything of it. I check my mobile app and it doesn’t show my deposit. I called Wells Fargo customer service and they stated that she processed it as a check and that it wouldn’t post for a few days. I was outraged being as though this is Memorial Day weekend and banks are closed on Monday which will prolong my funds availability until Tuesday. Highly upset with the incompetency displayed by the teller.
Linda Smith: My husband and I needed print outs. They werefast and very professional at this branch.
P Hayes: I like this branch. Very nice tellers and other staff. And the lone moves quickly.
Namon Powell: I was getting great attention when I was there beautiful service can I pay my D C taxes there again?.
Apostle Princess Agatha: Very bad customer service, the head of Cashier put me on hold for 30 minutes, and when i cut the phone and try to call back they would pick and cut the phone.
Meekie Watson (Meekie): Customer services was great I was in and out within 4 mins.
Shalonda: Polite tellers and speedy service
MantraMagix: I dont even know this bank:)
15. Wells Fargo Bank - Washington
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3.5
14 reviews
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Address: 5701 Connecticut Ave NW, Washington, DC 20015, United States
Schedule: Open ⋅ Closes 5PM
Telephone: +1 202-686-4660
Business type: Bank
Tatiana Sokolova: Visited on Saturday around 10:30am to get notary service. Branch was clean, fresh air, was greater right away, small line (just 2 costumes ahead). Two notary were at the store, so waiting took 5-7min, just enough to get everything ready for the procedure. Andre Stubbs welcomed us, got extra chairs (it was 4 of us), quickly and clear explained the procedure (about IDs and signatures), carefully read all the papers. One at the time, let us filled it up and sign it and signed all the lines that he supposed to, put fancy stamp, and asked me to sign in his book, after that he did the same for others. He was very nice, responsive and professional. Everything went just fast enough as it suppose to: no rush, no slowing downs. I really appreciate this kind of service. Thank you.
nancy Glassman: Terrible service. I have to make a special trip to Connecticut Avenue branch to correct their error. After promising to call me this morning, banker failed to call. The Do not advise doing businesses with WelsFEgo
Andrew Hyder: Incompetent. Sat down for over 45 minutes, honestly closer to an hour just waiting to get a temporary debit card. While the banker was busy flirting with this Colombian au pair, nobody else could help me, or consider that someone whose needs can be met in all of two minutes shouldnt have to wait an hour. I eventually gave up and left this bank, never having received the absurdly simple help i needed.
Pari Daneshvar: I want to thank of Ms.Gents Bela who helped me on 08/24/18 in my complicated Case . She was full of knowledge,skill,and ability to go through whole details Because she knows her job well . With her talent and skills Spent almost three Hours made everything to understand to(. Someboday like me that I do not have a lot of knowlege of banking) Ms.Gents Bela thank so much for giving me peace of mind Congratution to Wells Fargo
David Dundua: Stopped by to get something notarized - Andre was very helpful and quick. This branch has been great overall from tellers to managers!
Paulina RL: Worst service ever. I was on the drive through line for more than 10 minutes, and not one car moved. People left without being helped, and so did I.
John L: Tellers are extremely friendly and helpful.
WESAM: (Translated by Google) Consumption(Original)مصرف
yuki先生鉄部長: (Translated by Google) Dollar bank safe USA(Original)ドル銀行金庫アメリカ🏦
16. Wells Fargo Bank - Washington
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3.7
9 reviews
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Address: 5100 Wisconsin Ave NW, Washington, DC 20016, United States
Schedule: Open ⋅ Closes 5PM
Telephone: +1 202-637-2600
Business type: Bank
Amy Molatto: Ledia is an awesome presence at this location. She was taking care the whole front end of the bank alone and doing it with was unflappable grace and care. Answering phones and dealing with my extra long, complicated transaction would be a lot for anyone, but not Ledia, because she is awesome.
Barbara Reed: Worst service I ever had, I was the only customer and had to wait because she was training a teller. Another customer came in, then I had to wait for her to take care of the customer that the teller was already taking care of. Then a 3rd lady came out and was talking to the customer. I stood there like a fool expecting service. I got so irritated that I left. I have been a customer over 20 years. This is the worst service I have ever received. No wo der why the place looked like a ghost town. Bad service prevent people from coming back. I will never go to the Wisconsin NW location again.
Katharine K: Kelly and Lydia were very helpful and accomodating while helping me. The staff at this location really value their customers.
Luke Cannon: Very convenient and friendly. Only wish they were open on weekends!
Mihaela Lobontiu: Very inefficient staff.
17. Wells Fargo Bank - Washington
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3.9
29 reviews
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Address: 1545 Alabama Ave SE, Washington, DC 20032, United States
Schedule: Open ⋅ Closes 5PM
Telephone: +1 202-678-2650
Business type: Bank
Nikko Reese: World Class Service! This afternoon was tough for me, but the team working on February 8th, 2022, turned a bad day around. Specifically, Jeanarta Hicks, who made it her mission to make help me. She was kind and professional, and understood where I was coming from. Kudos! To Jeanarta and the team here for going above and beyond to help me.
Nicole Earle: This location gets five stars for the great facility and accommodating staff. I went to this bank to get something notarized without realizing I needed an appointment. They fit me in regardless and helped me in the most professional and friendly way possible. Shoutout to Letoria for your assistance, you saved my day!
Kennisha Nicole: I am a new customer to Wells Fargo as in it has not even been a month. I opened my account online and went into the bank to make my initial deposit with a check. We are upon the Covid19 pandemic so they did take precautions and having people line up outside, BUT the staff member they had at the door was rude. As a new customer I had not yet received my card so I asked if I was able to get a temporary card until my card arrives in the mail to access my funds. The rude lady at the door told me that I would have to schedule an appointment to get a card and they are all booked up for appointments for weeks. At this same time 2 bank associates are sitting at their desk on their computers with no customers in their chairs. They had just opened at 9:30 and it was 9:40. At any other bank that I have had they will assist the customer if possible. Lets just say I have yet to receive my card in the mail and still no able to get a temporary card at this ALABAMA AVE BRANCH. This is not a good start to a new business relationship 😡😡😡😡😡
rachael ferguson: If I could I would give the no stars this is the worst Wells Fargo branch ever and for this purpose alone I will be closing ALL account with Wells Fargo and I have been a customer since 2012 . The Alabama ave SE branch Customer Service is horrible . There always really rude here . Any good review HAS to come from the people working there... They are VERY inconvenient. I had my wallet stolen with all personal information inside of it . So I went to this branch (WHERE they personally know EXACTLY who I am) with my birth certificate social security my work ID AND School ID ..they all have my picture name and birthdate and I still could not deposit my check (NOT WITHDRAW ..DEPOSIT!!) after I told them my wallet was stolen. Being tho the DMV is closed on mondays I even showed them my online receipt I had for my ID . It’s still wasn’t enough so thank to inconvenience of Wells Fargo I was charged a 50$ late fee for a place where rent was due today. Thanks a lot . And I will be closing my account .
Bishop Hambone: Whoever stated service is any good is probably on the Wells Fargo staff. Worst brnch I have been to. I refused to go there but did to get papers notarized since I was in area... And terrible once again
Dorothea Harris: During our time of grief each one showed us so much professionalism just like they did with our mom Dorothy Sims. Thanks for all your help.
Althea Black: This was my bank for a very long time. The staff were very helpful. Sometimes the line may get long but all in all great place
C M: I have mixed feelings because on some days they are really nice people but then on busy days some of the tellers are rude and not pleasant.
18. Wells Fargo Bank - Washington
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4
13 reviews
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Address: 801 Pennsylvania Avenue NW, Washington, DC 20004, United States
Schedule: Open ⋅ Closes 5PM
Telephone: +1 202-637-2513
Business type: Bank
Mussie Fasika: Dukes and bryan very great service the way they explained everything was so amazing this people will definitely take this banking service seriously very excellent work love them
C F: Great experience. I needed something notarized and Michael was such a great help! Everyone was so nice and I love this location!
A. AUGUSTUS: Ms Deja Cole and the manager Mr Beirne, they were very kind and helpful when I came here to open my first checking account. I do recommend this branch. Thank you for your patience. Regards. Alexandre Augusto👍🇺🇸
Michelle Hawkins: Awesome customer service. The employees are very kind and professional !
Willie Waye: Conveniently but congested traffic.
Sophie Park: Awesome!
Timothy Dube: Completely unhelpful
19. Wells Fargo Bank - Washington
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2.8
12 reviews
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Address: 600 Maryland Ave SW, Washington, DC 20024, United States
Schedule: Open ⋅ Closes 5PM
Telephone: +1 202-637-2524
Business type: Bank
SRA Green: Staff is pleasant, facility clean but management failed to staff properly for a Friday evening. There are two tellers and four other staff members sitting or greeting customers in the lobby. Cross training or better staffing for this location is a necessity. It took more than 15 mins to serve two guests. And there are at 7 more waiting to be helped.
Paul Chatarpaul: Convenient location. Customer service is VERY poor. Wells Fargo needs to provide training to the staff that work at this branch. Many times I will go to a different location to get better customer service.
melo joy: This bank branch and the Wells Fargo Executive headquarters discriminates against you by holding your deposit for an inordinate amount of time, particularly if the deposit exceeds your average monthly balance notwithstanding it is a federal government-backed check!
Roman I: My experiences with the staff here have been very positive
Nita Thomas: The staff are always helpful and professional.
Bennee: They have your money!
Mo Love: Customer service is horrible
