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1. TD Bank
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16 reviews
Address: 605 14th St NW, Washington, DC 20005
Schedule: Open ⋅ Closes 6PM
Telephone: (202) 783-2974
Business type: Bank
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TD Bank: what do users think?
Jordan Bell: If 0 stars was an option they would have it, policy is not more important than customer service. TD Bank service is consistently poor regardless of branch and the fees are absurd. After banking with them for over 10 years, my account was downgraded to an "interest free" savings account over 3 years ago- Which makes no sense, how is that even a saving account? I requested to have the interest for the 3 years provided to me - which may have equaled a few dollars maybe 20$ max Managers refused to refund this money even after explaining I was a customer for 10 years and they stated it was my fault for not noticing. Then when I went into the branch the Service Desk supervisor offered me 10$ to stay but at that point it was too late Management at ANY branch I have been to is more concerned with policy than providing customer service. DO NOT BANK WITH TD!!!!!
Mary Button: Desperately needed to use atm in vestibule when i got to work this morning. tried 3 times. each time i was hit with this- see pictures. a homeless man and his bong... wheres my safety? at 7:05 he is still there! are there no cameras? is it not minitored? like im going to go in there and take money out with this?
Chandra Metts: This location has 100% the best customer service ever.
Olga Copaev: I would like to open new account. I waited more than 30 minute, it is terrible
Shawn Henson: Awesome customer service, above and beyond helpful
YITU ZESHEGER: Bad customer service. 0 Stars.
Travis Brown: Great customer service!!
2. TD Bank
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9 reviews
Address: 2000 K St NW, Washington, DC 20006
Schedule: Open ⋅ Closes 6PM
Telephone: (202) 971-4004
Business type: Bank
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TD Bank: what do users think?
Sam OB: Very decent place and the customer service was great like alway. Meron has been very helpful in setting up my online banking and business.
King Bad: Tried to get my document notarized and the lady at the front desk did not want to help…I already signed the document prior to coming and she was completely dismissing me I said it’s urgent is there anything I can do I offered to use white out and asked if I could just sign above it which by law is an acceptable method that I have done numerous of times before at different banks she was very dismissive and didn’t even think twice about helping me horrible experience Update: The TD bank up the street 1489 P st was very welcoming, understanding, and helpful in finding a resolution got my notary!
Steph: The staff was very helpful and concise.
William Montier: Very Good location and staff. Customer service really helped me resolve my issue with my account.
Nd Ch: Very good location
Tesfalidet Ruth: Favorite people
3. TD Bank
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
16 reviews
Address: 119 S Washington St, Alexandria, VA 22314
Schedule: Open ⋅ Closes 6PM
Telephone: (703) 682-6140
Business type: Bank
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TD Bank: what do users think?
Randy Maddox: My wife and I have had our personal and business checking and savings accounts here since the branch opened. We could not be happier. The staff is competent, helpful and friendly. And being a Canadian bank TD is better managed than some US banks. We definitely recommend them for your bank too!
Jennifer Schwartz: I love banking with TD. This branch is so attentive, friendly and accommodating. If you need business services use Jenine she has treated me so well. She’s a top-notch professional
Tommy Helmy: I wish I can give them zero stars for such a bad customer service in this particular branch in reffer to the assistant Manager!. Absolutely unprofessional assistant manager who dosnt know anything about customer satisfaction , she promised me to take care of my problem for my business account and never did. Had to call her 4 times and was told my problem is resolved and they never did ! She finaly told me she will have the Manager call me to resolve my problem and they never did! Just take your business somewhere else and avoid this branch!. You will just hear promises but no accomplishments.
Sarah Marzolf: I’ve been banking with TD for a long time. This location has the best customer service and the friendliest employees. They are always willing to assist and go above and beyond to make sure you are comfortable with everything when you leave.
Anahita Tavousian: Very professional! All the staff are helpful! With this crises they made my life much earlier! Greatly appreciated for all you guys did! Have a wonderful weekend! And stay safe and healthy!
Tommy Andrews, Jr.: Had the best experience at this branch. Ms Blanco was so helpful.
Paulette Paglia: Excellent customer service. Very convenient.
Ferdi: Perfect customer service thanks
4. TD Bank
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
49 reviews
Address: 905 Rhode Island Ave NE, Washington, DC 20018
Schedule: Open ⋅ Closes 6PM
Telephone: (202) 636-7091
Business type: Bank
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TD Bank: what do users think?
Ajay S: Unprofessional, came in prior to closing and was told to come back the next day to add family member to account. Might as well just close the account out and move funds out while they are at it!
le nat: They never change! Or I am not sure what kind of customer rules here! They are very disappointed people!
BXTR_Werks: The ATM is out of service and nobody in the branch took the initiative to put up a sign warning customers. Even after the Natasha Johnson, store manager was aware of the problem she still failed to post a sign. Customers were forced to stand in line and show ID in order to get their bank cards returned. I suggested that someday should post a sign but my words fell upon deaf ears. I have become accustomed to the terrible customer service at this branch but this last visit was truly pathetic. As a longtime customer, I enjoy doing business with TD Bank. This branch is the closet to me but I’d rather drive to a branch further away vs dealing w/ the utter nonsense that I have witnessed here on One too many occasions.
Donika Stewart: Horrible!..You would think that since this is a major bank that there would be some consistency in customer service or that they’re employees at this location would consistently strive to uphold the company’s core values and ethics but that is not the case. If you are a consumer that care about how you are treated from the time you enter into an establishment up until the time you leave or for that matter anytime you’re doing business with them..do not.. I repeat.. do not.. go to this location. You will find yourself leaving out feeling unappreciated, ignored and like you’re bothering them or interrupting their day. There’s to many banks out here. If this is the kind of service I should come to expect from my local branch I shouldn’t be a customer. Wish I could give no stars because 1 star is giving to much.
Tee Laa: This branch is terrible. The service is extremely slow and Natasha was very rude today. Another teller handled my transaction but Natasha interrupted repeatedly with things that did not concern me and wasted my time! She was a hot mess behind the teller line; all over the place, back and forth from the line to the drive through window, just a mess. She needs training today!
Claire Harrison: I am disabled and standing/walking is challenging for me without an assistance device (cane/walker) which i did not have with me because i went through the drive through. So after waiting in that line and sending my stuff through the pod she says i have to come in so they can verify my identity. So i explain that a)im in pajamas and b) i have limitations and she says i have to come in. I go in and the line is literally out the door and she told me i had to stand in line again. Absolutely not. I called and filed a complaint and the woman i spoke to was nice but listen- this is the only branch in DC with a drive thru (a MUST for people with limitations), they have zero branches in SE where I live, and the lines are always long. Terrible customer service should not be the norm. Make more drive thru branches and let people in lower income communities have banks. This whole experience is making me want to change banks.
5. TD Bank
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
18 reviews
Address: 1753 Connecticut Ave NW, Washington, DC 20009
Schedule: Open ⋅ Closes 6PM
Telephone: (202) 232-4837
Business type: Bank
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TD Bank: what do users think?
Naveed Mostaghimi: This branch said that they could not give me access to my own account and money because of some technicality that they could not fix and were unable to work with me on, even though I was clearly the account owner. I drove to the Rhode Island location and they were able to help me immediately, even commenting that they weren’t sure why the other branch was being difficult. I frequently have issues going to this branch - I would recommend visiting another one nearby instead.
Maria Gershuni: Wow! Best banking experience I have ever had. Way better than the competitors up the block. I wish they were on the West Coast so I can keep banking with them. Easy and friendly! Highly recommend!
Courtney McWilliams: The worst customer service I have ever encountered. The branch manager was unwilling to help me with my questions regarding my account, was extremely rude and acted like I was bothering him. If that’s how TD Bank wants to represent their brand, I’m banking elsewhere. I then proceeded to call another branch manager who helped me, was kind and went above and beyond the call of duty. So maybe just stay away from this particular branch.
Kirubie Legesse: The manager was terrible! I went in to open an account and she was obviously being rude to me and her employees. I feel bad that they have to deal with her regularly!
Jacqueline Lippman: The head teller, Jose Flores, was so kind and helpful! Great experience, great local TD branch.
Alvaro Smith: Great service! Always very friendly, helpful, and willing to assist. No complaints!
Beth Lefever: In my experience the staff is currently very helpful and professional.
ayman hassan: Very professional staff great / fast customer service SARA is such an amazing and helpful manger
Brad Adkins: A professional yet very attractive manager makes me want to put all my money in this bank.
6. TD Bank
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
14 reviews
Address: 1489 P St NW, Washington, DC 20005
Schedule: Open ⋅ Closes 6PM
Telephone: (202) 939-0518
Business type: Bank
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TD Bank: what do users think?
Crystal Rose: It’s extremely frustrating that the ATM room in the front is closed and inaccessible to customers by the time I get off of work. “America’s most convenient bank” inconveniencing their customers because they need to put anti homeless regulations in place. That’s what it seems like to me and it isn’t right. Can’t wait to switch banks completely.
R D: Why have the atm if it’s never open?
Payam Bakhaje: Great Bank with great Staff . Specially Micheal helped me several times. Happy to be working with them.
Timothy G: Don’t explain or go into details about hidden fees.
Snezana Cimbaljevic: The best staff in the world !!!
Don Te: So friendly and accommodating
7. TD Bank
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
37 reviews
Address: 901 7th St NW, Washington, DC 20001
Schedule: Open ⋅ Closes 6PM
Telephone: (202) 289-6175
Business type: Bank
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TD Bank: what do users think?
Sladjana dankovic: Terrible service, two days in a row long lines. No one explains what is going on. We are asked to sit and wait? Excuse me???!!So I ask what has been going on and was told employees are out sick? Or, I assume fired over the crazy vaccination mandate.
Jenny Holden: If I could share this review with zero stars I would. One is way too generous. My brother-in-law went to this branch with all the right forms of ID to take out HIS OWN MONEY and was refused service because of the colour of his skin. He has since been barred from this branch because he was upset and raised his voice. I am not just angry about this. I AM FURIOUS. I sincerely hope justice is served here. I advise you to take your money elsewhere and find a bank who will treat you fairly as a valued customer without prejudice.
Brandy Ragland: Having a truly awful experience with an account I opened not even a week ago. I now have a ton of money that I worked hard for and they did not give me so much as a phone call or email or text.. nothing.
Steven Bracey: Staff is very dismissive toward people of color. Do not expect a warm welcome. Just started banking here best I can say is the service is fast long as your not in need any help!!!
Diane Blackwell: I have been appalled by the bank’s treatment of my son-in-law with blatant racism, followed by verbally lying to my daughter over the matter. I am hoping there will at least be an apology.
8. TD Bank
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
10 reviews
Address: 1611 Wisconsin Ave NW, Washington, DC 20007
Schedule: Open ⋅ Closes 6PM
Telephone: (202) 965-9450
Business type: Bank
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TD Bank: what do users think?
Brent Wilson: Great staff. Not usually crowded. Fewer fees than other big banks. Can print debit cards in the branch and still give counter checks for no fee. Low minimum required in checking account to avoid monthly fee.
Sally Canzoneri: My small Book Hill business banks here and I go to the branch frequently. The staff are all very pleasant, knowledgeable, and helpful. The branch is also active in neighborhood events, like French Market and Winter Wonderland. It feels like a small bank with personal attention even to small accounts, though you get the advantages that come from a big bank.
David Santos: terrible customer service, talk to a lady named Yammy all I needed was to change my address and she spoke to me in a very heavy way and sent me to another bank! I will never return to this bank.
Paul Masbeth: People who work at TD are always really helpful and accommodating.
Emkayoo: Great local bank
Art Steinhauer: Best bank ever!
9. TD Bank
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
19 reviews
Address: 4849 Wisconsin Ave NW, Washington, DC 20016
Schedule: Open ⋅ Closes 6PM
Telephone: (202) 537-8470
Business type: Bank
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TD Bank: what do users think?
Joseph Seriki: TD Ameritrade has the best place to practice. This or TD Bank is a winner.
M Balcazar: Service is excellent. Opened an account, did transfers, did wires..all perfect and fast.
Cormick Gaughran: Was misled by a customer service representative, Monika, to create a new a new checking account under the presumption that it would lead to less fees and make their service in DC more accessible. This was not the case and it ruined my nine years of trust in TD bank because an employee likely wanted to get a commission from opening a new account.
Saliha Gözel: Their stuff is not kind, not helpful.
Blaque Love: Always accommodating with Great Customer Service. Najee is especially a tentativeness and very knowledgeable. Excellent service.
Jane L. Delgado: Excellent service. I especially appreciate the staff at the drive-thru.
Anita Kernacs: Always excellent customer service and great hours!
Victor Abraham: (Translated by Google) Exelemte(Original)Exelemte
10. TD Bank
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
9 reviews
Address: 8101 Wisconsin Ave, Bethesda, MD 20814
Schedule: Open ⋅ Closes 6PM
Telephone: (240) 541-4187
Business type: Bank
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TD Bank: what do users think?
Han Chen: I was initially upset because the account number printed on my personal checks were wrong. I wrote a few checks before realizing that. I had to track down all of them (huge hassle and money loss for returned checks). This feels like a mistake a bank should not make. Then I am impressed with how easy to get helped by this branch compared with other larger banks. The customer service impressed me at this branch.
Kristen Cunningham: I was in here to open an account. The review that says everyone that works here but the branch manager is great, I agree. She was rushing as stated. She was very disregarding to her employees. It made me feel so bad for the employee. The employee said that I looked overwhelmed and that was refreshingly honest. It was too hectic with the branch manager though I know they are trying to get you good service. I told the employee I was overwhelmed, but at least I get to leave this woman has to put with someone who blatantly disregarded her while she was providing very good service and I wish the other woman had just been more patient with her employee. I felt like I could relate. Just a lousy experience because of this dynamic where the employee who was being receiving pushy treatment looked like she was just going to provide the best service she knew how while her overwhelmed customer was trying to keep up with the branch manager. End of story. Julia needs to be more flexible to train her employees with regard to their understanding instead of jumping down their throats because they were doing just fine until she showed up.
Anthony Silvestri: Recently moved to the area for a new job. I had to have an I-9 form filled out for employment verification. They made me wait 20 minutes for someone who could take of it. The young lady who helped me was arrogant and refused to complete the form claiming she isn’t allowed to fill it out or input any information at all. Since I’ve had to do this a few times I knew how it should be done but she was so stubborn she refused to listen. I went across the street to Bank of America and they filled it out no problem. I know it sounds dramatic but I was so dissatisfied that I promptly switched banks.
Erika Ramirez: Great people except the store manager. The way she treats her employees is so bad. And always rushing. Shes terrible
Ken Anthony: Nice, friendly people,and a bathroom!
A N M AL IMRAN: Excellent people there!
11. TD Bank
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
61 reviews
Address: 557 S Van Dorn St, Alexandria, VA 22304
Schedule: Open ⋅ Closes 6PM
Telephone: (703) 370-3159
Business type: Bank
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TD Bank: what do users think?
Amira Ibehim: I like it .it is convenient they work weekend holidays and and the employees are helpful. I wish they have more place.
Yodit Taressa: VERY VERY POOR SERVICE I had an appointment to go see the Bank manager Brandon Nnodi. I waited to see him for about 15 minutes as told by his staff. after 15 minutes later, I was told he was not available and none of the other staff members were able to assist me with signing simple paper work. The staff were very condescending, and were unable to assist me. to make matters worse I was falsely accused of mistreating his staff. Very unprofessional!!
Di Viaggio: The worst location I have ever been. Two ATMs down. Only two cashiers. Not well trained. The TD banks in northern DC are well more qualified and equipped.
joe blanton: Brandon was awesome! He explained the difference between accounts and he was able to find the account best for me. He is very professional and I highly recommend him and TD Bank! Thanks Brandon!
RBuen: Everyone at the branch was extremely kind and professional. I came in with my mother and grandmother, and from the moment we entered the staff tried to accommodate her needs. Nandar was especially helpful. She helped us open the account we needed and thoroughly explained the parameters for the account to us. The only reason I’m not giving a 5 star is because T.D. could stand to have a few more people working during busier hours (closing); however, that is no reflection upon the quality of the staff. I’m grateful to the staff working who were working!
Peaches Pearson: Brandon is the BEST!! The manager at this location is AWESOME, he’s very nice and professional. It’s very obvious he leads by example because all his team members are as well. They don’t rush you in and out and they treat you like you’re a VIP all the time 😊
Josh Bushman: I went to access a safe deposit box at the branch. Previously I have given my court order to a different branch for access to a checking account. Although legal has reviewed the same order and letter of qualification once, this branch still required legal to review the same documents for access to the safe deposit box. I was greeted at the door, waited for the branch representative to assist and I was told I would have to make a second visit. My complaint is most likely with the centralized nature of this process and not the particular branch.
12. TD Bank
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
14 reviews
Address: 5510 Langston Blvd., Arlington, VA 22207
Schedule: Open ⋅ Closes 6PM
Telephone: (703) 237-4327
Business type: Bank
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TD Bank: what do users think?
Margaret Flannery-Goodman: Great service, all the employees were super sweet and kind. They were all very patient with kids and answered all the questions. Definitely recommend.
Lydia Packard: Great policy for college students. Great quality service. They are very friendly and welcoming, seem to truly care about the customers.
adelle moneysmith: Everyone was extremely polite and helpful and Zully was an absolute delight
Dan D: Really nice people, great service, truly care for their customers.
Lin Sheng: Very good service. Thank you!
Methsula Honeysuckle: highway robbery these guys are Canadian crooks
Edgar Atilano: (Translated by Google) Very good people(Original)Muy buenas personas
13. TD Bank
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
14 reviews
Address: 7628 Old Georgetown Rd, Bethesda, MD 20814
Schedule: Open ⋅ Closes 6PM
Telephone: (240) 541-4189
Business type: Bank
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TD Bank: what do users think?
台妹黑白講: As a business owner, time is the most precious asset especially in the afternoon of Friday. Everyone at the branch is awesome, and of course the interior design and decoration are welcoming! Norbert Gomes opens the account efficiently and answers our questions throughly. Afterwards, it is very easy to call Norbert, and he offers excellent and prompt response. Yami Melaku is very hospitable, and our twins had a great time at the branch. It seems like everyone is collegial and willing to help one another. Will be back again.
Fletcher Seleme: One of the worst Bank Locations ever. Employees are rude especially Kevin and other Indian guy with black hair and black tie on and grey shirt. 1st I was asked to write down my SSN and DOB down and my email so they could then open my account up. This is a violation of Freedom of Information Act. Then when they could not open an account for me I asked why and he said we have very limited information and because I have an speech impediment the representative tries to intimidate me and asked me what accounts I have with other banks. He then asked me if I had an case or something happened in 2012, very unprofessional and unorganized branch. The branch manager even told me when I called and asked to speak to the District Manager that he had a customer in front of him I was being rude. I had made a complaint with the BBB and the Consumer Financial Protection Bureau. DON’T DO BUSINESS HERE!!!!
Steph: First time visiting this branch. The staff was courteous and knowledgeable I was having an account issue and they helped me resolve the issue quickly.
g siddiqui: They are always open, really are convenient. ☺
Lina Aguillon: Everyone is professional and helpful!
A N M AL IMRAN: Full of idiots... :(
14. ATM (TD Bank)
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3 reviews
Address: 1489 P St NW, Washington, DC 20005
Schedule: Open ⋅ Closes 6PM
Telephone: (202) 939-0518
Business type: ATM
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ATM (TD Bank): what do users think?
Chris Tzoganos: The atm access is only when is bank is open
15. TD Bank ATM
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
2 reviews
Address: 2000 K St NW, Washington, DC 20006
Schedule: Open 24 hours
Business type: ATM
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16. TD Bank
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
24 reviews
Address: 8661 Colesville Rd, Silver Spring, MD 20910
Schedule: Open ⋅ Closes 6PM
Telephone: (301) 565-2290
Business type: Bank
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TD Bank: what do users think?
Amber Leissler: After having an issue opening my account online, the instructions stated to call customer service or go to a branch, without any other specifications. Since I work right down the street, I made my way to the branch. Only 2 people are working during normal business hours at a huge location - 1 teller and the bank manager with a line out the door. The manager was surprisingly inconsiderate and did not seem to care about helping a brand new customer. I would suggest he seek a new form of employment that does not involve customer service - It is not at all preferred for a customer having an issue to be talked down to by someone who is supposed to be providing a service. Due to the immediate issues I had upon opening the account on top of this negative in-branch experience, I will likely be closing the account I just opened. Extremely disappointing.
Juan F. Herrera: Really bad service , I went for a wire transfer and the guy in the little cubicle told me I had to make an appointment for a simple domestic , he just plain did not want to help .
A D: This location is terribly rude. I was surprised to find out that the person responsible for such a horrible experience , Mr. Lawrence Thompson, is the branch manager! Not only was Lawrence discourteous and insensitive to the limited amount of time I had (I visited on my 30min lunch break because TD cut their evening hours), he lied and got smart with me. After speaking with Lawrence for about 2-3 minutes I asked for the contact info for his supervisor who he told me did not have a phone number. I insisted that his supervisor must have a number or email address. He gave me the phone number finally and proceeded to tell me that what I asked for was a cell number and that’s where the confusion was. I reached out to the supervisor Brandon Rainier immediately and did get a quick response. I was pleased when Brandon offered to have my request fulfilled and I could just stop by the branch to retrieve my items the next day. My disappointment quickly returned when I arrived at the branch at the time I discussed with Brandon and my items were not ready and the staff seemed oblivious to what I was talking about. Again I was on a 30min break and had to wait another 10min for something that was supposed to be ready when I arrived. Lawrence prepared my transaction and in place of offering an apology for the previous day’s interaction handed me 2 complimentary glass cleaners instead. I would highly recommend NOT using this branch and not interacting with Lawrence Thompson. It is clear this branch manager cannot be bothered with the concerns of his customers. It’s unfortunate because this branch is convenient for me but I will simply avoid this branch unless my need is dire.
Prina Jackson: January 3, 2022 at 2:07pm
Yourstruly Boston Yourstruly Boston (Yourstruly617): They have NO idea what they are doing, each time I went in it took 30 minutes for minor transactions. They took 20 or so to make me a money order, the same money order I got from them at the same branch they made they had to call to verify and took another 30 minutes
Simon Tesfai: I’ve worked in retail banking for years as a senior banker and had the worst experience at this TD at the Downtown Silver Spring location. D I A P E S ECK , customer service representative told me I had to wait 30-40 minutes to verify my account which only takes 5 minutes to do because they were “counting money” I told him I didn’t have too much time to come back so I would wait. Then he proceeded to ask me for more documentation needed to verify my identity which I had a secondary and primary form but he said I needed two primary forms of id?!?? Was not trained properly by branch manger and was not pleasant AT ALL. Someone please do secret shops at TD because this was a awful experience.
Kerst Am: This is the most inconvenient bank in the United States !!! I made an online deposit since Thursday the 15th at 4pm and still haven’t gotten my money ! I called them twice on Saturday but the two guys that I’ve talked to were super rude and not helpful at all ! Plus this is not the first time that this is happening! I’ve had my account for a long time now, so there’s no way they will tell me that they are holding my money because I’m new to the bank. SHAME ON Y’ALL!!!!!!!!!!
Lala Torres: called the customer service about a transaction on my account, they were not able to identify me without asking my address or social number, refused to answer me. When I called back I hold 10mn then they hang up on meMediocre customer service!!!!!!
Juan Andino: Been here three times. Not once have a had even the most minimum sign of courteous customer service. If I were to pick one word for this location is would be "garbage". If possible avoid coming to this branch unless you want to walk out probably worse than how you came in.
Mo Emam: Prepare to wait for 30 min for any service. The slowest, most incompetent workers I’ve ever seen. Extremely rude
17. ATM TD Bank
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
1 reviews
Address: 4849 Wisconsin Ave NW, Washington, DC 20016
Schedule: Open 24 hours
Business type: ATM
Web page: http://www.tdbank.com/
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18. TD Bank
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
16 reviews
Address: 3101 Wilson Blvd Suite 120, Arlington, VA 22201
Schedule: Open ⋅ Closes 6PM
Telephone: (703) 387-0187
Business type: Bank
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TD Bank: what do users think?
Kay C: This has been my go to branch for years and for the first time I’ve had the worst experience which is very unlike TD bank . Im extremely concerned as this is my home branch . The self proclaimed manager named “Puneeth” for June 14th on duty was extremely rude . The fraud team asked me to connect to the branch and dispute transaction . I went there and the branch manager told me the transaction was reversed and no dispute needs to be filed . He was just about to issue me the new card and then changed his mind and started lashing out and told me to go to a branch that served me better when I asked him why he wouldn’t release the card . I’ve been banking here for 3 years and this is completely unexpected from TD bank . I will escalate to my highest ability and put this in consumer burueau . How can a customer be kicked out of his own branch by a manager clearly on a power trip.
Kahlil Stultz: I’ve been a TD customer since I was 15 and had a student account. In almost every experience I’ve had from New York City to Burlington, Vermont, staff gave great customer service. That’s why I was shocked by the rudeness, combativeness and inhospitable behavior demonstrated by the gentleman ”assisting” me on Friday, November 26 2021. From second guessing me, and trying to goad me into “going on the website” to taking a rude and dismissive tone when asking routine questions - my experience was miserable. I don’t think I’m going to return to this branch, and unless you’re using an ATM - I’d suggest looking for another better run and staffed one.
Tomek Mielniczuk: That was not convenient at all. It took them 1.5h to open a simple checking account. The deputy manager Maria is kind and knowledgeable, but the guy helping me was absolutely incompetent. I am sad to say that because he was trying hard. It was a terrible consumer experience and if I had more time to waste I would seriously consider changing the bank! I am normally not a guy posting reviews online, but that was seriously frustrating!!
Jay Mitchell: Great location but terrible costumer service very rude & slow and Td bank is actually the best bank but this branch is definitely a no go
Markus B: Extremely happy with this BankAll employees are professional, friendly and very helpful.Had a lot of help by Adam he is a good guy and does a great job!
Mohammad Zaman: Great awesome service especially MarieShe the way of explaining it’s awesomeI am in business I will recommend highly for business account in TD bank
Alex William Castellón: Customer service is too bad, they are slowly
19. TD Bank
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
51 reviews
Address: 8912 Woodyard Rd Suite 4, Clinton, MD 20735
Schedule: Open ⋅ Closes 6PM
Telephone: (301) 856-0138
Business type: Bank
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TD Bank: what do users think?
Quadon Thrower: Worst place ever! The store manager likes to hit on young guys (my son), the fat girl in the front is lazy and likes to yell and argue with customers although, she can do stuff within her job range. They make sure they make you wait for simple things. They only try to please customers they like, please report this place. Worst bank in Clinton!
Logan Mechanical: We have banked with TD for over 5 years, and there wasn’t much they did for our small business. We used all of our own capital to grow the business and they offered little assistance. Truly disappointing to be with a bank for so long and they not offer any services to help our company grow. We decided to go to other banks with the same tax returns and paperwork we submitted to TD, and we were able to get a substantial amount of capital from other banks before we even deposited a dime. Bad customer service, poor communication, and a true lack of understanding of the community they are suppose to be serving.
Rob Rovinski: Two tellers with separate lines and there’s a single file line. There’s a man that walked the line from the rear forward asking to assist others and walks away without asking me what I was here for. The teller was nice but the bank charges $10 to cash a personal check if you don’t have an account. The guy walking the line could’ve informed me of that if he would’ve approached me.
Asad Mehmood: These days all other banks are giving appointment but Mr Jaheel took care of us soon after we walked in and open our bank accounts right away we are very much impressed from the service he provided.Thank you Mr Jaheel
Deepu Avsk: One of the worst TD Bank Stores. The bank manager will simply ignore the crowd. She will not offer any assistance or allocate additional staff to meet the demands. In drive through and inside expect to wait more than 30 minutes for assistance. This the only branch that is this bad even though it has more staff than all my other banks.
christina hill: I recently stopped inside on to open up a savings account only to have my information ran instead for their credit card. I was in disbelief because I had clearly informed the representative that I did not wish to apply for their credit card even though it notified him that I pre-qualified-- which he kept insisting on. I have been told repeatedly that their manager will call me to address this matter with no call back and it has been over a week now. Poor customer service. Beware of Mohammed, due to my experience I feel he needs training. I am so disappointed because I am at a time where I guard having any credit inquiries because I recently purchased a car.
Karen Lin: The staffs here are always patient, helpful, respectful and professional. They try their best to assist us.
Lloyd Shanklin: Went here like 2 weeks ago and I received Immaculate service! Not my regular bank, However, Quadon helped me as soon as I entered the door! Keep up the good work.
20. TD Bank ATM
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
1 reviews
Address: 1753 Connecticut Ave NW, Washington, DC 20009
Business type: ATM
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