Best Stores To Buy Custom-made Chests Of Drawers Washington Near Me

Anna Harrington: First, we had a guy helping us who like was non responsive at the Logan circle room and board. Then I ordered online for July 7 and the furniture store confirmed via email and when I called they told me July 7 was unavailable. Not good service for the price and wouldn’t buy here again.

Michael Horton: Room & Board celebrates PRIDE MONTH. This years #Capitalpride Parade begins at the corner of 14th and T street. Room & Board has put up the flags, in support of equality and inclusion and truly welcomes all.

Summer Logan: I was working with Lisa (who apparently is the store manager). Her behavior does not seem like she should be. My problem was passed off to Peter and I felt underappreciated as a client. Would not recommended the people that work here. Service is below expectations for the money you spend and management should do a better job. Seems like they do not care or engage with clients. Highly disappointed and unsatisfied.

Kathryn Adamcik: I ordered a couch from here in August and it was to be delivered at the start of December. It was delayed until the end of December and I waited for it to arrive. 1 day before it was supposed to arrive in the warehouse I got an email saying it would be delayed for 2 more months. I waited for 2 months and days before it was supposed to arrive in the warehouse after the 2 month delay I got an email saying it was delayed again. I have called customer service and they have been of no help. They have no idea when the couch will arrive or what the progress is on it. They will not give a discount for this long delay. I am stuck in a pattern where I expect the couch to arrive any day, and then it gets pushed back. This is not okay. I paid over 3k for my couch and am just getting brushed off by customer service, the managers that I have spoken with, and the associates who we spoke to in the store we shopped at. I was planning on purchasing a side table, coffee table, and lamp after the couch arrived, but I will no longer be using room and board in the future. I ask you all to be wary of purchasing from here. I paid for the couch in full and now it looks as if it will never arrive. I expect more from this company, and am highly dissapointed.

Tobias Wang: Fantastic customer service. Very responsive & helpful to send me missing components - shout out to Beth Gotting

Catie Kemp: Love love love. They were a bit too pricey for me to consider when I was living in my apartment, but since buying my place last November I have become a very loyal customer. I started working with Daren to get an idea of what I wanted in my living room- just having the sounding board was so helpful. I have since outfitted my entire living room with them- probably went to the store at least ten times before making my order and never felt harassed or pushed into buying immediately. My mom bought her first house in over a decade this summer and I’ve encouraged her to buy with them too (which she has and has had an equally good experience). The biggest thing for me when I’m spending money on furniture is knowing that a) it will last and b) having confidence in my purchase. I most recently ordered a set of four dining chairs which arrived on Friday and the color just isn’t quite right in my space. I went into the store yesterday and discussed the issue with an associate (didn’t catch her name)- they are very up front about wanting to make things right if you’re not happy. She gave me a sample swatch to take home and test in my space and this morning I called customer care who was happy to facilitate an exchange for me. They are back ordered until February so they even offered me the option of keeping the current chairs (so long, of course, as they are kept in excellent condition). Even speaking to their central customer service center is a personalized experience- I don’t have the same concern with other businesses that my order or request is going to get lost in the shuffle. You can get just about anything in any color/fabric/wood stain/finish that they have and the quality is outstanding- I really wish they were in the kitchen cabinet business because their wood quality, in my opinion, is unmatched by any other business I’ve explored at their scale. Everything is made in the US (Minnesota I believe). Of course with the pandemic things (especially custom items) can take a couple or a few months to come in, but this is far from specific to R&B and well worth the wait. I’ve had three or four delivery experiences with them and each time the employees were punctual, communicative, and, most importantly, careful with my home and furniture! In summary I can’t recommend them enough. They have found a customer for life in me and I am happy to scream my unsolicited appreciation from the rooftops any time! Edited to add- forgot to mention they are dog friendly (with treats!). If this isn’t the sign of a good business I don’t know what is.

Renee Davis: Don’t get me wrong, I love this furniture store. The customer service is great. Delivery service (workers) is great. It’s the actual product, the furniture quality that deserves 1 star (none if I could) our last purchase was the Reese sectional sofa. The buttons pick you when you sit on it and the cushions are cheap. No Cush whatsoever! It’s like sitting on the floor. The entertainment center has no wire outlets in the back for cord management and it scratches easily. And even though the only rerun policy listed is for mattresses I was told (Ginny) that if it was a couple weeks past they would be able to take it back? Do not be fooled by the pretty picture. It’s not worth the price!

Eric Overton: Staff at this store were basically useless and didn’t seem to know much about the products for sale. Fortunately, I was only there to test a floor model before buying online. Shipping was fast with only two weeks between purchase and delivery. Delivery dudes were both prompt and chill.

Geneva: I was wary of buying from this store based on some of the reviews here; however, after a year of searching for the right sectional, I found the perfect one for me at West Elm. I received good service from the store. The sales person was very clear that my sectional - which I bought in November for a nice discount - would not arrive until early January. As promised, I got calls and emails from the delivery department the second week of January and was able to schedule a date that worked for me. The two delivery guys were amazing - they had to maneuver their big truck down a narrow alley to get to the loading dock. They were professional and efficient and out of my apartment in less than 15 minutes. The sectional is exactly what I wanted and so comfortable.

Jonathan Mullen: Some nice stuff. Seems overpriced for what it is. Similar to Crate and Barrel.Joybird is just down the street and offers higher quality furniture at a better price.

Annapurna Mitra: The worst delivery experience I have encountered. I ordered a dining table and four chairs, with in-home delivery. The chairs were sent via UPS, not assembled, and with no explanation despite paying $250 for in-home delivery. I live alone, and there are 7 pages of assembly instructions requiring two people. I have no way of doing this, and am left with a living room like a furniture warehouse. On the other hand, the dining table, which was ready 10 days ago, and I had asked the customer service to wait and schedule an appointment for all items together is yet to arrive. I cannot find a way to schedule anything on the website, and on the phone I can not find a way to talk to a human being. I have received no response to my email. If I could give zero stars I would.

Alison Richards: Stylish Patina is a favorite of mine for unique and thoughtful gifts. Their chalk painted furniture is reasonably priced and stunning! I’ve purchased a few light fixtures there and love how timeless and gorgeous they are! Such a great, local shop with a knowledgeable and friendly staff!

Monica Jaenicke: This place is FULL SERVICE! Kelly, the owner, is super knowledgeable and so friendly! She can help you with anything for your home! From styling a space, to buying furniture or home decor, design services, or encouraging you to paint some furniture you already have! If you’re not into DIY, they also paint furniture for people! Talk about helpful! They are just amazing and have really great, high quality things in their shop!

Rebecca Saathoff Davis: Awesome local shop! Kelly is a wonder woman who can help you with your home design projects (she’s an amazing furniture painter!!) and I always find exactly what I’m looking for when I’m at the shop. I love supporting local and The Stylish Patina is one of the best!!

Heather Hubert: Stylish Patina is more than a shop—it’s a place you go to for all things DIY, home, decor, gifts and accessories, and also for inspiration. They have unique, always changing inventory, vintage and new that you won’t find anywhere else. From dressers and desks, soap, to scarves, to soda crates. It’s hard to walk out without buying something. I highly recommend stopping in. You won’t regret it.

Christine Angles: I love my “new” kitchen table and chairs! I just had them painted at Stylish Patina. Great advice that I did not need to find another table that was the perfect size and style for my space. We just covered up the stains and marks with a distressed finish. Great advice! And very reasonably priced.

Nikolas G: This is a great location with incredibly friendly staff. The design team is always happy to help and the sales team are helpful and available without being pushy or too present. Good selection, very well organized, beautiful layout.

Tommy Tang: Very nice and east pickup experience! The stuffs are so nice!

Ardavan Tookaloo: Very modern and beautiful. I like this place a lot. You will never walk out empty handed.

Aysenur Melek: We had an awful experience here. Arlington deserves better. Keep your business to better places. They make people feel as if the stuff in the store is more valuable than them.

pat shipman: Okay they really have some nice things I found thanks so much 😊

Patrick South: I wouldn’t not recommend shopping here. We bought a new home and loved many of the designs at Ballard. We ordered two chairs that were set to take ~3 months to be delivered. After 3 months, we were notified they were delayed a month... then they suddenly shipped...then they were delayed another 2 months...then they were shipped again. I have no idea where these chairs are, despite being charged, and my sales rep at the Ballard store in Tysons has long forgotten about us. I’ve sent 3 emails and can’t get a response as to where my chairs are. VERY poor customer experience for the prices here.

Denise Johnson: My experience at Ballard Designs has been the opposite of the previous reviewers. I was greeted at the door almost immediately- but given some time to make my way around the store and look at everything. I appreciated not being bombarded by the sales team. When I had a question- it was quick and easy to find an associate. There was also an employee at the register- making it a breeze to be rung up. I will definitely be returning here for future purchases. Thanks for excellent service!

Jami Jensen: Visited the store today to purchase a couch and the customer service was incredible. The staff was helpful and knowledgeable without being overwhelming. They were patient with our children and really gave us incredible service. We will definitely be returning in the future!

Phillip Maruska: Super selections. Staff was very helpful. They coordinated my entire bedroom. Will be back for sure.

Helen Zissios: I ordered lots of furniture and everything came in perfectly. Nick was great! Now I have my daughter in law hooked. We love Ballard.

Katherine Vargas: Great minimalistic, modern, playful and practical design. I bought two barstools and within a week received them at home. They are hydraulic so I can adjust them to different counter heights - thanks to Ayman and Tom for their through and professional service!

Quoc Thieu Tran: I reached out to Tim to see if he and his team could help move the same Boconcept pieces I bought a couple years ago. Tim was able to accommodate and the furniture was disassembled, wrapped, and moved to my new apartment. While assembly manuals are helpful, having someone who already knows how to disassemble/assemble these furniture pieces definitely expedited my move. Would highly recommend!

Shailesh Kumar: Purchased "Indivi" sectional after customization. It fits very well for two families and perfect for our family room. Very sturdy and contemporary style. We also purchased a customized large leather ottoman to go with it. Quite satisfied with the quality- bit on the expensive side but I guess worth it. Very thankful to Aymann from DC store who helped us for this purchase and spent a lot of time explaining and choosing the right stuff. Looking forward to few other Bo-Concept furniture in our home.

Michael Nagan: Two big thumbs-up for BoConcept, and Tim. The first thumbs-up is for the furniture itself. We purchased several Mariposa chairs and a Granada table. We have absolutely loved them both! They are probably our favorite pieces of furniture. The table is incredibly easy to expand and contract, so we actually do it all the time. (The mechanism is kind of fun to use, so I actually like doing it, rather than dreading it.) And the chairs are beautiful and comfortable. The second thumbs-up is for their service. We had a problem with one of the chairs almost five years after we purchased it. The warranty had long since ended, but I contacted Tim (who wasn’t even the owner when we purchased the chairs) to ask about it. He concluded that the problem shouldn’t have happened, so he offered to fix the chair for free. That involved replacing a substantial piece of the chair - which couldn’t have been cheap for them. And they did the repair in about 15 minutes at their warehouse while I waited and chatted with the lovely repair people. I guess you can tell that I feel pretty positive about BoConcept, but they’ve earned it!

Serene Kanaan: Very happy with my purchase. Claudia was very helpful throughout the process, and she always kept me updated with the status of my order and delivery. Delivery team were professional, friendly and efficient, and of course super clean and cautious. Thank you.

Noura Khayat: Regular customer here, and recently used their moving services for some of the bigger/trickier pieces going to our new place. Tim and Danielo did a fantastic job - efficient, clean, painless. A gem of a find for the furniture and moving industries!

Laura Lee: Seriously, the best customer service EVER!. We bought a couch and a rug here and Tim is so expeditious with his replies to anything we needed. There was a little piece of fabric that was sticking out after we got it delivered and he came right away to fix it. The delivery was also the BEST delivery experience I have ever had. SOOOOO OD professional! The inside of the moving vehicle was even cleaner than my house! Definitely NOT a 3rd party delivery service and fake white glove delivery. They wore booties when they came into the house, came within the time frame of said delivery, and gave 20-25 mins notice as promised. I would DEFINITELY recommend them to ANYONE! Superb 5 star service.

Rachel Landry: We had a great experience ordering our couch from Creative Classics. The sales associates were very helpful, but not pushy. There was a long lead time on the couch from the manufacturer but when it finally arrived, it was worth the wait. The delivery crew was professional and friendly. I signed off on the couch and realized shortly after that there was a fabric snag on the arm and an imperfection on the leg. When I contacted Creative Classics, they responded immediately and contacted the manufacturer to look into options. The manufacturer wanted to repair the upholstery and leg, which would have required us to surrender the couch. CC offered a couch to borrow during this time, which they would deliver. After more discussion, we really did not feel like going through such a process, during pre-vaccination Covid, for such small imperfections. I suggested a small monetary compensation to account for the damage and CC issued us a check, for what we felt was fair. The customer service is top notch and would never be found at larger, big name stores. They came through even when the issue was with the manufacturer, not their company. We will absolutely return to Creative Classics when we need quality furniture in the future.

Robert J.V. Sumner: I have been visiting Creative Classics since I moved to this area and well-before I was able to afford to shop there. During my visits, I met and have gotten to know Ann and the owners, Rachel and Scott. When stopping in, if only to browse, the staff has always taken time to tell me about the products they sell, how they are made, what is new, and the array of options that are offered to make each piece truly custom. Many of the products sold at Creative Classics are also made in the United States, by hand, and are scaled for smaller condominium spaces, which has been a refreshing contrast to many of the large, overstuffed or oversized pieces that are widely available. In recent years, I have been able to afford to buy some items from Creative Classics. The service is second to none, the items delivered on time with care, and are lasting longer than other products I have bought at mass retailers. I regularly receive compliments from guests about my furniture and how it brings my home together. To address some of the comments about the cost…well, you get what you pay for at any store and Creative Classics is no different. I have paid less for furniture from larger retailers where finishes have dulled, or components have failed within a short amount of time. My pieces from Creative Classics look just as good as they did when they were delivered. Of note, a dining set I purchased from Creative Classics was signed by the workers who built it in Illinois; a sofa I purchased from a manufacturer in North Carolina came with a card signed by each person who had a role in the construction of the piece ranging from the seamster, to the fabric cutter, to the upholsterer. This attention to detail and quality is not inexpensive but it lasts and the pieces are truly personalized. I cannot say enough about how welcoming Ann, Rachel, and Scott have been to me over the years and it is always a pleasure to stop in and browse. If you are seeking quality, American made furniture that can be tailored to your space and tastes, with personalized service, I recommend Creative Classics without hesitation.

Jessica Teel: I really had an outstanding experience with Creative Classics Furniture. Everyone was outstanding from working with Melissa to selecting my item to Ann on providing regularly the status of my order (Due to COVID-19 delays) and Dan making sure everything was on route and timely. I am very happy with the final product. This is my second time ordering from Creative Classics. I worked with Creative Classics over 10 years ago when I ordered our first bed when we first purchased our home. Creative Classics still has wonderful customer service even during the current environment with COVID-19 and the demand for furniture and home products being high. I am so happy I decided to reorder another bed tufted headboard and frame from them again. I highly recommended them to my neighbors and friends and will continue to do so. Such an amazing furniture shopping experience.

kelly holland: As a designer I have worked with Creative Classics for years. Their friendly professionalism sets the bar high and they consistently impress. Ann Hill treats each and every project, large or small, with patience and respect and is always a step ahead of the game in getting the job done. The delivery team is amazing - they are timely, friendly, very professional, and always go the extra mile to ensure an expert installation. I love working with the Creative Classics family.

FlimFlam Man: I highly recommend this store if you are looking for high quality, American-made furniture. My wife and I live in a small, two bedroom condo. We purchased all of our living room furniture from them and had it delivered around 2 months ago, and just finished placing another order for a dining room table, chairs and a buffet. We love this store so much that after the dining room furniture arrives, we will be ordering new bedroom furniture from them also. The staff and owners of the store are very nice, helpful and professional. The delivery guys were friendly and very good at their jobs - all of the furniture arrived without a scratch and in perfect condition. All of their furniture is custom-made with hundreds of options in regards to fabric choices, materials, colors and patterns. When we sat down to look at some of the fabrics for the couch, Rachel, one of the owners, must have noticed a look of desperation on our faces as we tried to figure out what we wanted. She told us they had designers who could come out to our home to help wade through all of the choices, so we decided to give it a try. That was probably the best decision we made. Our designer was Elisa - she came to our home and spent nearly two hours with us to figure out what we were looking for. A week or so later, she gave us multiple design plans for the living room, dining room and bedroom, and also gave us recommendations on new carpet colors and patterns. To finalize the color and fabric choices, Elisa even met us at the store on a Sunday morning (usually her day off) a few hours before the store opened. Our living room looks beautiful and is very comfortable. Everyone that comes to visit comments on the great looking furniture and loves the way our condo looks. I am so glad we took advantage of their design service, and even happier that Elisa is so good at what she does.

Sara Barth: Warehouse Showrooms is great! We purchased a bedroom set and couldn’t be happier. Excellent quality solid wood furniture at reasonable prices. The staff at Warehouse Showrooms are so easy to work with and gave us realistic expectations about delivery timelines. We ended up adding a piece to our order a few weeks after our initial order was placed and they did not charge us for the second delivery. We’ll definitely shop with Warehouse Showrooms again!

Margaret Veenstra: This local business is great! The shopkeepers are friendly and helpful. All the furniture is made in America! Much of the wood furniture is crafted by Amish. We find value and quality in everything that we purchase here. We’ve previously purchased a bedroom set and today we purchased a couple mattress sets and a bed. We can’t wait til delivery day! Support local business, you wil not be disappointed.

Barry Rosman: We bought 5 matching walnut chairs to go with our new Live Edge table. The chairs legs were too wide to fit 2 chairs side by side. After some discussion, the came up with an innovative solution to move the table legs at no charge. They saved the day and fixed it within 24 hours. That is service. They are very helpful, creative and very easy to do business with.

Janet LZ: BEAUTIFUL FURNITURE!! Warehouse Showrooms has gorgeous furniture! The quality is outstanding and the prices are very reasonable! Helpful sales personnel. I have bought at least 12 pieces from this store and have never been disappointed. Many of the items can be customized. This place is awesome!

Samuel Hodgson: This store offers beautiful, high quality, and very functional furniture. The staff is friendly, and the service both before and after purchase is phenomenal. My fiancée and I have returned to them for multiple items, and had an outstanding experience each time. We struggled at other stores to find items to fit our budget, needs, and aesthetic preferences, but Warehouse Showrooms has always come through. I cannot recommend them highly enough.

Alek Cannan: High quality, hand made, solid wood furniture at fair prices. This showroom is excellent and the staff are really knowledgeable, helpful, and friendly. We visited the showroom looking for a dining set and a sleeper sofa. We were really impressed with the range of options available and the high quality workmanship. And most items are very customizable to adjust sizes and wood types and finishes to match just what you are looking for. We are really impressed and would highly recommend this shop to anyone looking for long lasting furniture.

Paula Lewis: Great experience. We wanted to try out a particular brand of chair before ordering a set online. Warehouse Showrooms had great customer service and after we decided we did like the chairs, they were able to order them for us at a better price than we would have gotten buying directly from the manufacturer. They also had a wide selection of other really nice furniture. Would definitely shop there again.

iktibar rapkat: We ordered 2 beautiful real Leather brown couches and we couldn’t be any happier with it. Andy has been great help, delivery guys were super nice. Price is very reasonable, quality of the couches are phenomenal!!!

Samantha Katz: I have worked with Antoinette since 2018. I have bought several pieces for a variety of rooms in my house. I have a particular eclectic style and a fairly strong opinion of what I like and she works with me. She never pressures me to buy. She will give you the same great service if you are only buying one piece or if you are redoing a complete room/house. She is a great designer and while I have not used her for design, I would highly recommend her.

Zayda Morales: Customer service almost non existent. We ordered furniture months ago. We had a time of delivery. It didn’t happened. We were not really surprised since everything is taking a long time to be delivered. My disappointment is with the lack of communication on the status of the order. I called on a Saturday. Today is Thursday and I have not received a call. An email was sent Sunday and still no response. It doesn’t take much to make a call or respond to an email. Out order is 2 months over due.

Patti DiPaolo: Absolutely love working with Spence at Ethan Allen Arlington location. Spence really listens to her customers and suggests the perfect pieces to fit your lifestyle all while keeping your budget in mind. Spence is truly an amazing designer. Working with her to furnish our new beach house has been such a pleasure. I highly recommend working with her for your next project. You will love her style, suggestions, and customer service!

C. Kane: The designer was awesome and the furniture well made and on trend. I purchased a full condo worth of furniture. It’s been just under 4 years and it’s all held up extremely well. My only complaint today is that the fabric protection I purchased is outsourced to a third party (Guardsman) and they are extremely difficult to deal with and their Better Business Bureau rating is a “stellar” 1.9. Remains to be seen if they will actually honor the claim but I have little confidence given the reviews and my experience to date, even though I’ve followed all of the rules. It was very expensive to purchase (through EA) and Ethan Allen should be better at selecting the vendors it affiliates with. The fabric protection induced me to select a lot of whites, I’m not sure I’d make the same choice today given my experience w Guardsman. My recommendation based on my experience is to think very carefully before buying anything affiliated w Guardsman.

Sarah Griffin: This is more of a sample store. If you want the full store with all merchandise, you need to go to the DC location.

John Williams: Great service

Chaturbhuj bhojwani: Great shops for home goods, this is very big shop i have been going that HomeDepot for many years i was there very first day when they opened, biggest problem is coustmer service is very bad here i stud for help for more than 20 minutes before someone showed up.

Kev- keepingitreal: This Home Depot is very convenient if you’re in the Rhode Island/Brentwood NE DC Area. They offer a verity of products that can help you with your Lawn, Garden, Appliances, Painting, Outdoor Patio, Home Improvement, Cleaning Products, Tools/Equipment Rentals and many many more. I really Appreciate the help from a young male staff who was working in the Garden/Mulch area, he was very Helpful and Knowledgeable with assisting me with the products along with a young female cashier on the inside of the store. Now you can never get the help you need when you’re in the store aisles. Every time you asked a staff member who’s in the same aisle as you. Can you help me with something? Their reply seems to be, I don’t work over here and they don’t know who can help you..!!! Home Depot needs better training for their staff who’s working in the store aisles..

Bailey Cage: Unfortunately this was the first time I’ve been to a Home Depot where the staff was completely unknowledgeable. I had spent hours online trying to research the best products / methods for tiling my second-story concrete subfloor with no definitive answers, so I decided to head to the store and find someone to help me. Normally Home Depot workers are incredibly knowledgeable and helpful, but whoever they sent back to flooring to help me seemed to know nothing. He was able to show me where items were on the aisle, but he couldn’t answer a single question about how to tile my floor or what the differences and pros/cons in products were. It was incredibly frustrating and unhelpful, and I ended up leaving with a couple hundred dollars of products I later had to return. What truly upset me is that I did some more research once I got home just to find out the answer I was looking for is common knowledge in construction, but as someone doing a DIY project, I just didn’t know what terms I had to search for. For a Home Depot employee - the flooring specialist - to not know this is astounding.

jamesbowdenjr: This is the worst Home Depot is in the entire country. I am trying to get a door, but the store is unresponsive, the management is inept and provides no additional assistance, the associates are extremely slow, unknowledgeable of the products. The worst customer service experience I have ever had. I do not recommend this store. Please go to another Home Depot location.

Anna Lloyd: Desmond in the home and garden went out of his way to help us find something that 4 different employees had just shrugged their shoulders and said that even though it was available online they were probably out. Desmond knew exactly where it was and showed us himself, even though it was on the complete other side of the store. He really took customer service to the next level.

DAVID GILL: paint dept vert slow. When paint was done I was not told it was done. I came up to the counter and stood there waiting while emotes helped others. After 10 minutes he pointed at can. I said is that mine he looked at me like Duh.

Chanpen Tee: I came here for the kitchen cabinets project. The lady is so helpful and friendly. She takes her time explaining all the questions we have.

John Loring: The sales process was fine and I liked their merchandise, so I placed a $9,000 order and paid in full. Since then Bassett has failed to keep two appointments for delivery. Each time I called and was told that delivery was never scheduled. When I asked for a refund, I was told that only the store manager can authorize a refund and that he is not available. I tried calling their corporate office and was told that I can only deal with the store. If you care at all about post-sales customer service or delivery schedules, stay away from Bassett.

Tandra Jones: I just bought my beautiful living room furniture at Bassett. Along with my personal designer Donna was so helpful in helping me select the right sofa, recliner chairs and matching rugs that all came together perfectly. I cannot wait for delivery. I would definitely use Bassett again and will recommend to friends and family.

Dillon Franks: Bought a wood table and a couch from this location. The table is low quality and the finish scratches off easily, even with a fingernail. The couch however has been great.

Leigh Hennessey: Every time I go in everyone is courteous and friendly. They spend as much time as I want wandering around the store with me; answering questions - even if I am not buying that day. Bassett is definitely one of my "go-to" furniture stores!

S M: Was hoping to buy a sectional from Bassett but this place should be avoided. There are plenty of better furniture suppliers who care about their customers.

Samone Jones: Old faithful IKEA. Great new furniture. I came to look at the faucets and grab a quick lunch. As always you can get some great design ideas and gadgets for the home. My favorite are the duvets - they can always give a fresh look to a room. The food is pleasant. I got the Swedish meatballs, mash potatoes, and fries.

Mahjabeen Mitu: In general Ikea products are always price worthy and presentable, so you won’t struggle much to fit with your budget and planning. They have huge collection but their catalogue based marketplace will help you to get your desired one quickly. I’ve been using their products since 2013 and it never makes me disappointed. If you love to decorate your home and garden, really a great place to get a complete package of ideas! On a separate note, they have a Swedish food market of vivid collections, so you can enjoy chocolates, cookies, coffee and etc. of swedish flavor right there. Also, I would highly recommend to visit their food courts, foods are awesome! If you have an Ikea family membership, you will get discounts on foods and all kinds of beverages are free for you ☕️🍹🍸. Interestingly, they do birthday wishes to the members each year offering worth of $10 coupon and a frozen yogurt of any flavor🍦 🍦

Djey Kanjaria: Awesome place to buy furniture and household items. Also they serves delicious food. Must visit

Sebrin Adem: As a real estate agent who serves the tri-states of MD,DC,VA and as an investor option like IKEA is a blessing. Lately, I see a lot of improvements in the home appliance and kitchen section kudos. I am like a kid in a candy store coming here. I wish IKEA will start offering professional account set up to get extra perks and discounts. I love coming here and Woodbridge location.

Charley: Overall rating of 4.7, went shopping in search of a specific type of bed frame. Was disappointed when I was informed they did not have that model in stock and opted to instead settle for the "Malm" variant. Buying the bed was super easy, when I confronted an employee he told me exactly what I needed to purchase. The bed came in 4 different items and the overall assembly of it was not too bad. However, take this with a grain of salt because I am a master builder and the process was mildly engaging.

Stephanie Jackson: IKEA literally has everything. I needed a table to match another piece of furniture I purchased from IKEA to place my record player on. Of course they had the perfect piece. It took 5 minutes to put together. Super cute and super easy.

Jason Pellegrino: We had a great experience working with Julie Goss to design our dining room and bedroom sets. We are fairly inexperienced, but she was very patient and attentive, and she took the time to really help us pinpoint the style that we like. We are thrilled with the final product and overall experience.

Dell Rovansek: I was pleased with my Ethan Allen experience. Our designer, Ayla Sagan, was very helpful with giving guidance throughout the process of furnishingsselections. I have been especially pleased with her timely responses to emails and the inquiries made on my behalf.

Sheila Cruz Miller: My husband and I have been working with Julie Goss for over 5 years and it is always an absolute pleasure! Julie has a great eye and style and always has the customer as her #1 priority. From our beautiful living room, guest room, master bedroom, and basement, anything Julie touches turns into perfection and always captures our style and vibe. Her expertise is the critical eye that always takes us over the finish line to the beautiful finished product! We highly recommend Julie...she is fantastic! Looking forward to many more projects with her! The Millers

Hannah Letterman: I rarely write an online review, but my recent experience with Ethan Allen has been very disappointing and I want to give you a warning before making a purchase here. The only thing that I want to give 5-star rating is to the delivery guys. They were very professional and did their job in the most effective and efficient way. However, for all the other touch-points, I would give 0 stars if possible. Our story is long.... 1. Waiting time and Procrastination: We purchased a king size bed and mattress from EA on Aug 30. Because our house has a narrow walk way, the designer told us we should get the delivery team to measure our house to see if they would be able to take them up in our bedroom. In a document that we got from her on Aug 30, it shows the estimated ship date would be Nov 22. She confirmed with us that this would get updated to a date in early Oct once the delivery team confirmed it would fit. We made a decision to buy based on that information. Because we did NOT have a bed to sleep on, we couldn’t wait until Nov. During Sep-Nov, we called them 3-4 times. Every time we called, they kept pushing the estimated date of delivery back 2-3 weeks from the date they previously promised. Our ship date was changed from early Oct to the end of Oct, from the end of Oct to early Nov, etc. At one point, they said that the mattress was at the warehouse ready to ship, we had to just wait for a bed. While later, they said the bed was there, we just had to wait for a mattress. The worst scheduling issue when our designer said it would be delivered around Nov 23-24, which was the week of Thanksgiving. Since we wanted to get our bed desperately, we canceled our Thanksgiving trip out of the state, only to find out later that they didn’t have anything to ship to us. We got our bed/mattress on Dec 9. In total, we had to wait for our bed and mattress for 14.5 weeks! 2. Customer Service: The designer was not very helpful. Every time we called, we felt like we were begging her to help us, or we did something wrong because it seemed like she was frustrated with US! Is this really the way your brand choose to treat customers, or was our order so small that it wasn’t valuable to you? 3. Product Quality: Our bed arrived with white lines (wood glue?) visible in many areas. See pictures. We gently wiped it, but nothing came off. We would not complain if this was a $500 bed. But this is Ethan Allen with a price tag of $2400. These white lines are visible even if you stand 6 feet away from the bed!! This issue also made us realized that we weren’t provided any information/ document about the product warranty. 4. Mixed-up order/ delivery: During the Thanksgiving week, we got 2 table lamps that we didn’t order. They were left on the front porch without any notice. When we discovered them we called the store immediately and were told that we should store these 4 big boxes in our house until their staff comes to deliver us our bed and mattress. At that time, we didn’t know how long that would be. Also, what about the customer who ordered those lamps? In conclusion, we bought our first house together and were hoping to furnish it with high-quality products. You were our first choice. However, based on this experience, it will be our last time buying anything from Ethan Allen.

Yicela Alvarado: If I could give 0 stars I would, Barbara the sales representative clearly is racist. She failed to display minimal customer service engagement with my simple request as a paying customer. I spent over $500 but most likely will not be back. Thanks Pottery Barn!

Joseph Moeller: The posted hours seem to be incorrect. The store closed at 7pm or earlier on a Tuesday night, and the salesperson inside shook her head and walked away when she saw customers knocking on the door to get her attention.

Scott Wagner: Rather poor customer service, considering a reputable product like Pottery Barn. A lot of ignoring salespeople, with some not even bothered to look up from their cell phones.

Loni Cohen: My husband and I went to Pottery Barn this morning with our toddler in tow. We had a fairly clear idea of what we wanted in a living room set and the budget we wanted to stick to. This was the 7th furniture store we visited and finally found just what we were looking for. PROS: This location has two floors with a good number of sofa sets available to test drive and numerous options for fabric. We loved having the ability to customize the furniture to make it exactly what we were looking for at a price we could feel good about (different fabrics have different price tags). We were assisted by Kassie, who was very personable, professional, and extremely helpful. She made the experience of customizing the living room set easy, enjoyable, and kept us in our budget! We will definitely work with her for all of our future purchases. CONS: Yes, this gorgeous furniture comes with a price tag (you get what you pay for, right?), BUT we were very lucky to purchase during a 25% off promotion, which made the price very affordable so look for the sales/ sign up for their emails. Also, I could certainly see what some customers have complained about regarding staff. Some of the staff seemed a little snooty and would walk right past us without a greeting or offering assistance. Again, Kassie was not like that at all, so just look for an associate who seems happy to help. Finally, Pottery Barn Kids is completely separate and unable to combine orders with PB so you will pay twice for shipping if you order from both. OVERALL, we will definitely shop here again and would recommend PB Bathesda to our friends.

Nancy Kotarski: Amazing store. So clean. 2 levels of home furnishings and gift items. Knowlegable and helpful staff

Vishal Sinha: This is our go to Pottery Barn store. The store is laid out well tho a bit too busy to move around freely. But space is a at premium in Bethesda :) The store is sometimes not adequately staffed - specially afternoons on weekdays. And getting help right away can be a challenge. But the staff is friendly and always willing to help. On our most recent visit, we needed help buying a bed headboard and frame we the folks here helped us out making a selection. We wanted to checkout the swatches for the beds and the salesperson was very patient and answered all our questions! We like the quality of their products and appreciate the customer service :)

Diamond Durant: Quality custom furniture with great salespeople. There are so many options to choose from and the themes vary.

Hoa tieu: Please do not buy any furniture insurance from Guardsman. They are a scam company and best of luck if you are trying to get a hold of, read the reviews in Business Bureau. I will not buy any more furnitures from Bassett again unless they stop supporting and promoting a scam company (Guardsman). Save your money!!!

Fred Bostic: Worst company ever. Waited 5 months for furniture I ordered and paid for from the Rockville, Maryland store, and they delivered the wrong furniture. I was then told that the furniture I ordered was no longer available.

John Tabor: We have bought most of our furniture at Basset and it is our favorite furniture store. Ask for Emilia to help you. She is the best designer there. Extremely patient and helpful

Sahar: You receive good assistant from staff. But it take long to receive your furniture as they will make it based on your order. There is no ready-to-get-to-home furniture even if you like one of the available set.

Natalie McManus: Our Designer, Ellen, was absolutely terrific! She even came to our home and offered advice on colors and pieces we might consider. She listened to our needs and desires and helped us choose fabrics we might not have considered. We love the look of our new rooms! Excellent service and delivery. Quality furniture.

Shakil A Kidwai: I have an excellent experience in dealing with Dennis Pollard of Rockville, MD store. I ordered a sleeper sofa scheduled to be delivered in November, but due to an emergency we needed it immediately, he went out of way to accommodate our needs and provided us a loaner sleeper sofa within few days. We are very impressed by the customer service, we are also very impressed by the designer Jeff Clarke, he is an outstanding designer and is good listener to understand the customer requirements and views in planning the layout.

Adith Subramanian: Bought a new house and wanted to get some quality furniture. The actual looks/quality/design was as good as you would expect. But the reason we ended up going with EA over the other furniture stores we went to was the customer service. We worked with Ellen Price and would highly recommend her to anyone, being the big reason we bought from here. She took our floor plan, existing furniture, and talked through our lifestyle choice to design a beautiful, functional, and affordable layout. We picked up a couple pieces and will be back to continue working with Ellen and filling out our home over time.

Ardavan Tookaloo: Ethan Allen in general, their furniture is beautiful with Good quality. With pandemic their delivery time is way behind compare to other brands like RH or Arhaus. Also if you are trying to get to IDA program it is so complicated and needs a lot of back and forth compare to rest of furniture stores such as Arhaus, Crate&barrel, CB2 and more. Also remember to ask for their free design consultation before purchasing to make sure it fits your room. So far I only have received one out of 5-6 items that I’m happy with but everything else has been pushed back a few times and I still haven’t been approved in their IDA program as a designer with 7 years of experience working in industry. I hope they catch up with their orders and change their IDA process.

Juan Carlos Navarro: We had an outstanding experience updating our living room furniture at Ethan Allen, using a mix of online review of the options and a visit to the showroom at the Rockville Pike, MD. A big part of how excellent our experience was has to be credited to the support and advice of Christopher Nguyen, a designer in residence at that store. He answer all our questions explicitly, suggested valuable design tips, personally showed us the different models and fabrics we were interested in and produced a very useful simulation of how our living room would look like. He introduced some additions and variations on our original selections that led us to revisit some decision for the better. All this in no time and with more kindness than we have experienced in a long time in any store. We are grateful and highly recommend Chris as a designer.

Dilshad Dhillon: We have been working with Rose since June 2019. We purchased a new home and wanted to make sure our home represented my husband’s and my style while still appropriate for a family of 4 with two young boys. We really wanted style with good quality fabrics that can hold up for a family. We have purchased furniture and accessories in the past with Ethan Allen but our experience with Rose this time around was extremely different. On the first visit Rose took the time to understand what we were looking for. On the second visit, she showed us our 3D room layout and fabrics. And I must say my husband and I loved the layout and the fabrics immediately. We did not waste time discussing different layouts. We knew that we didn’t need to look at more fabrics. We went with Rose’s design and are so happy with our decision. Unlike other designers, Rose gives you honest feedback and will take the time to explain why she designed the room in a particular way and why she chose those exact fabrics for you. Rose has designed our family room and we are now working on our dining room with her. Our living room will be next and with Rose of course! We cannot imagine working with anyone else besides Rose.

Justin H: Fantastic place for custom wood furniture. Massive warehouse full of different size/shape/grain planks to choose your custom to able from. We wanted something solid wood that would last forever and were so happy we found this place. See the pictures for before and finished product. They sealed the table and had numerous leg styles to pick from. We were even able to get a side table from the same slab. Great family business where customer service is their first priority. Highly recommend you check them out!

Angie Rhinehart: We came upon this store when we were out looking for new bedroom furniture. While we didn’t find that, we did find so much more! Don’t let the outside deter you, a treasure trove awaits you inside. They carry such unique and reasonably priced pieces. Plan to spend a good bit of time because there is so much to see that it takes several times around the warehouse to take it all in. The best part of this place is the customer service. Furniture shopping can feel like being fed to the wolves, but not here with Nico. He was present to offer help but not in your face and he was incredibly friendly. We found so many things we want for our home but picked up a few to start and are going back for more soon. I cannot recommend this place enough!

Folashade Osibanjo-Quinn: Great furniture store with superb customer service. The owner was incredibly nice. My husband and I visited last week to pick up a small dining set and we were pleased with the craftsmanship and options. We will definitely return. Highly recommended for those looking for quality pieces.

Laura Ruth: R-Home sells the most amazing furniture. It’s a hidden gem! We bought a large dining table and 10 chairs earlier this year and couldn’t be happier with the final product. Everyone who sees our house immediately notices the table. It’s not the cheapest but it’s solidly made, family-owned, and unique!! We just ordered a coffee table because we can’t get enough of their beautiful furniture! Highly, highly recommend.

Chandra Khoe: This store is a National Treasure. The wood product is so great and awesome. We never see many stores like this in the United States. The quality of wood products, the products variation, the customer services are wonderful. Surely, we will buy more furniture again from this store.

James N: I love the Container Store and the cashier today was very helpful. They were out of some things but at least I got an explanation why. I will come back.

M2 Martin: Elderly cashier would not hand me my receipt or gift card (I know why- not the color of protection). However, she handed those items to the person in front of me and behind me. I will no longer shop in this store. Reported the incident to the proper personnel.

A R: I had a great experience! This is a really clean store and the staff are very friendly. They have a really good understanding of the product line!

Matthew Weaver: Always easy when you check in via the email for order and it comes right out.

DMVreviews GX: Just came in the store to shop! A manager on duty (being a gentleman) did not want to help me or my other friend find items in the store...HE LITERALLY TOLD ME? I DONT HAVE ANYONE TO HELP YOU ON THE FLOOR AT THIS TIME... I counted 3 associates in the store just walking down the aisles... I’m concerned that Guest experience needs to be addressed in This store.. what a shame