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1. Herman Miller Retail Store
Address: 1268 4th St NE, Washington, DC 20002, United States
Schedule: Closed ⋅ Opens 10 a.m. Thu
Telephone: +1 202-414-6590
Guy: Furniture store
Web page: https://store.hermanmiller.com/
Near Herman Miller Retail Store:
- a 7 meters away Chilean bars in: La Cosecha
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Herman Miller Retail Store: what do users think?
RodG: Brand new store, knowledgeable staff, lots of chairs to try out.
2. Best Buy
Address: 3100 14th St NW Ste 203, Washington, DC 20010, United States
Schedule: Closed ⋅ Opens 11 a.m. Thu
Telephone: +1 202-387-6150
Guy: Electronics store
Near Best Buy:
- a 0 meters away pharmacies in: CVS Pharmacy
- a 0 meters away donut shops in: Krispy Kreme
- a 0 meters away cheap furniture storage: Nearby Self Storage Units - Washington, DC
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Best Buy: what do users think?
Kiffa Shirley: Excellent service, clean store, full of big screen TVs ready for Christmas shoppers. If you’ve not been to the Columbia Heights Best Buy, is so convenient to the metro, and other shopping, and it put me in the Christmas Spirit.
Ricardo Matheus: So I walk in to shop for some apple products and I’m not sure if it is because of covid or what but there’s only like 2 people working there. I’m mostly disappointed in how no one tries to help. Not even to tell me to wait a sec because they are busy and they’ll be with me shortly. Just nothing. Not even sure they noticed I was there. Waited and walked around trying to get someone to get me the products I wanted to purchase but I mean, its 2022 I should have known better that service in the US is awful and should have just bought them online. I love Best Buy but definitely never buying anything in person again there. Shout out to the guy at the door, he was very friendly
Corey Moore: One of best best stocked, clean and friendly Best Buys in town! The people are helpful. The store is well stocked. The staff is very helpful. The online check-in for online orders & pickups, is awesome! They're really busy at times but the lines tend to always move at a pretty good place. Highly recommend this Best Buy location!
Lady Elexia: I love best buy as a rule, no matter where I find them. The columbia heights location is nice, but it is a bit on the small side. While I could find the basics, their selection of new items was a bit lack lusture. Customer service is always perfect, at least in my experiences.
Tig Vic: On 05/06/2022 around 2 pm, I countered a very rude, unprofessional, and clueless heavyset lady who calls herself a manager. I'm never going to spend my hard-earned money on this location or BestBuy in general.
Feseha Ayele: I went to the best buy store which is located at Colombia height to get the phone that I paid online. They told me that there is activation problem and I waited more than 2 hours without any solution even the store manager couldn't solve the problem. It was a good deal that they posted online. It's really disappointing not to get any solution or reasonable answer about my order. Which is $999 online with activation and they told me to pay $1799 in the store.
Alexis Smith: horrible customer service. I wandered around looking for an employee to ask for help and they all ignored me. Finally someone answered and she said she’d send someone to the home theater section to help me but of course, no one was there. The Best Buy in Tysons is so much accommodating and friendly. If you want a good experience, just avoid this place
Dawn Develin: Mack was amazing. He sat with me patiently and help me with my phone purchase. I very confused and not very savvy with technology and he treated me with respect and help me through every step without getting frustrated. Overall everybody at Best buy has been phenomenal but he went above and beyond.
John Newman: Nobody asked if I needed help. I finally left and ordered what I needed from Amazon. Horrible location. Thugs and hoodlums everywhere. The whole place reeks of pot smoke. Frightening place. There was a "security guard" (I use that term lightly) sitting on level 2 eating potato chips staring at his phone. I was afraid I would be mugged or shot at any time. Avoid at all costs.
Ramona Killings: Even though I have driven past this place numerous times, today was my very first visit. I think my excuse has always been the fact that it's located on the 2nd level inside of a building. Needless to say, I was pleasantly surprised. This place is humongous! I also picked up on the fact that there are a myriad of Associates on the floor, who seemed friendly and willing to help people. That hasn't always been my experience in the past at other locations. Perhaps the fact that I came here on a Sunday, and there were not that many shoppers inside. So I came for a cellphone, and a cellphone is what zi walked out with. I had been researching the Google 6 Pro that features an 8 megapixel camera. I bought it for right at $700.00 which I think was a decent price. I can't wait to start playing with it! Now that ai know that this place has so many more things to offer, I will have to come back here again to get more stuff!
3. Office Depot
Address: Universal North Plaza, 1875 Connecticut Ave NW, Washington, DC 20009, United States
Schedule: Closed ⋅ Opens 8 a.m. Thu
Telephone: +1 202-986-2115
Guy: Furniture store
Near Office Depot:
- a 0 meters away nursing homes in: The Washington Home
- a 0 meters away travel agencies in: CIRE Travel
- a 0 meters away computer shops in: Office Depot Tech Services
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Office Depot: what do users think?
Meg: Staff was extremely helpful - I think every worker in the store asked me very kindly if I needed help with anything. Will definitely go back for things I tend to rely on Amazon/target for (pens/paper/notebooks) since it was a pleasant experience and much quicker
Matthew Kirchman: Michael at the print station has helped me on numerous occasions. Any time there's a problem, he immediately steps in to make it right. Greatly appreciated, and will be continuing to return for this reason!
Edosa Regea: Those who work on this location they don't have interest to help customers because I asked to order students badge, one of that customers service he through, to me the paper go online order by your self said to me,but they didn't told me how I can order what I need,you know what the paper he gave me even they didn't have web site. In this location they don't have interest to help people all the customer cervice.,.but I went the silver springs location but in this location customers service very nice it order for me, without any questions
ricky lee: I bought 5x3 Standard Staples, 1/4in, 5,000 Staples Per Pack, Box Of 3 Packs, but this company sent me 5 small boxes. I communicated with the service personnel and they refused to admit their mistakes. I will never buy anything from your company again, What I'm missing is not $10, it's a service attitude.
Response: Hi Ricky: Thank you for taking the time to provide us your feedback. I am so sorry to hear we let you down. This is not the experience we want for our customers. We will research this immediately. Would you please be so kind to send an email to socialmedia.service@officedepot.com with your best contact email and phone number, and a short recap similar to below? Please include the store # 3315 in the subject line. We are here to help! Chloe :)
Achilles RH: Everyone of the staff here always go above and beyond with everything. I hate being that customer that comes in almost closing time, but regardless, they always make it happen. Really appreciate your team.
lisa lang: Customer service: Helpful knowledgeable staff at the DC-NW location! If you have a question or a challenge, they are resourceful and friendly.
Tiffany Balmer: The store was so nice. I was greeted and helped. I love it here. Make my life easy!!!
A McDaniel Hamilton: I stop by here for a few minutes to pick up some batteries and a couple of other items. There was no one in line and I was able to grab the three or four items I had and come immediately to the register. I grabbed some gum and Candy while I was in line for the kids.
Faith Lewis: they help with rewards points, with finding what you need, with all your discounts....very satisfactory experience!
Robin Reiss: Wonderfully reliable printing/copying services and helpful in-store employees.
4. Herman Miller Showroom for Trade Clients
Address: 900 G St NW #100, Washington, DC 20001, United States
Schedule: Closed ⋅ Opens 9 a.m. Thu
Telephone: +1 202-289-0180
Guy: Furniture store
Near Herman Miller Showroom for Trade Clients:
- a 28 meters away charming pizzerias in: Ella's Wood Fired Kitchen
- a 33 meters away computer companies: Gallup
- a 36 meters away washing machines repair: Maytag
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Herman Miller Showroom for Trade Clients: what do users think?
DAS Federal: Please don’t go here looking for chairs. Not a very friendly place. Not sure why it takes 10 minutes to tell us it is only for business and not individual people, as I was told . Not a showroom as stated in their website. But, only for individual.
Daniel Garatea: Super helpful staff, and great furniture.
Kay Moyer: Iconic and classic office furniture. Can't go wrong.b
Benjamin Pina: Inspiring designs, fantastic and helpful staff!
5. Walmart Supercenter
Address: 310 Riggs Rd NE, Washington, DC 20011, United States
Schedule: Open ⋅ Closes 11 p.m.
Telephone: +1 202-756-4418
Guy: Furniture store
Near Walmart Supercenter:
- a 23 meters away gardening center: Walmart Garden Center
- a 23 meters away photography shops in: Walmart Photo Center
- a 23 meters away birthday cakes in: Walmart Bakery
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Walmart Supercenter: what do users think?
Jessica Boada: Good prices but it needs better employees that really like to help . Today is 1/28/22 l was at walmart 2 days ago the skate boards were price 18.98. So today i go buy the skate the price is the same i get to ✔ out the guy goes the price is 29.98 im like no they are wrong so i asked him to fix honor the price he said he can not do it the manager comes show me a picture if you want the item i go take the pic waited in line again another cahier tried to help but the first cashier said no I have the transaction on hold. So i kept on waiting them it was only one person behind me and he said i cannot do it go to customer services. I go he said to customer i have a big line i was like really. Ok finally thay send me back to the manager and she did not ask for the pic or anything and charged me 29.98. But before this she said to the customer service do not come with that. Anyway she was not even wearing the mask properly she had it on her neck. I end up returning the item and got the price at customer service with a DIFFERENT cashier after 3 different lines. Pooooooooooor customer service specialty from the manager
Kev- keepingitreal: This Walmart Supercenter offers a wide variety of fresh fruits, vegetables and other optional food and items to choose from. Staff was friendly and helpful. This location offers a free underground parking garage.
Nsoseh Quistoran: I went there to pick some stuff for myself. Good prizing and amazing products. Recommended to go shopping 🛒🛒
Will Kidd: I'm from Michigan this is my first time being to a Walmart set up like this and it was great basement parking and the crazy thing the escalator for your shopping cart that's wow 😲
Brittany Jeffries: It's crowded, there are never enough lines, and the place is heavily disorganized. But when you need stuff late night, it's nice to have around. I shop around 8-10pm with fewer issues. No access to customer service, but the customer service is iffy at best during the day anyway. Excellent craft and party sections.
K A: Easy, convenient and affordable shopping. I really enjoyed shopping at this particular Walmart location. It’s big, organized and well stocked. They have different sections such as the pharmacy, bike shop, auto care, money center, entertainment and household items section to mention a few. Express Self Checkout✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheelchair Accessible Parking 🅿️ Adequate Parking Space ✅ Shopping Cart Conveyor ✅ 🚻Restroom ♿️Wheelchair Accessible Restroom
taqueya spriggs: I experienced very poor customer service. My family and I shopped here for the first time a week ago and the cashier who rung the father of my children's items began yelling at him because he realized after placing his items on the belt that he forgot to pick up an item that he needed in the aisle. Thereafter, the cashier began shouting for him to return to the checkout counter to complete his transaction because the store was closing soon. I for one don't have a problem with store personnel explaining to me that I am unable to go back to the aisles to select additional items to purchase because closing time is vastly approaching, but it's how you talk to people. Not to mention store security personnel tried to intimate myself and the father of my children in front of them as if he wanted to arrest us. He also became antagonizing by ordering another patron nearby to pull out his phone to video record him throwing me out of the store when I had no involvement with the incident that transpired between the cashier and my significant other. I will never shop at this location again and retail workers should be mindful of their tone and demeanor with customers because my significant other was not being confrontational, disorderly, or destroying property after being publicly humiliated in front of everyone in the store for no apparent reason. This kind of behavior is shameful and despicable and I was mortified. I am a regular shopper of Walmart corporations and I spent a lot money that day and do not deserve to be treated like a common criminal. With everything going on in the world and due to poor customer service and lack of respect for others, I think retailers should convert their services over to online shopping. This way customers can still reap the benefits of shopping without the having to potentially endure poor customer service. In the future Amazon will get all of my business.
Keshia Wideman: The absolute worst customer service ever. The store manager Patrick is non responsive to the lack of professionalism and ethics of the staff concerning, customers concerns/complaints. They are definitely a representation of his leadership and it shows. He doesn’t follow up on cooperates complaints, and the store is not organized properly at times. They don’t honor price misplaced items, and the cashiers are sarcastic, and rude at times. Crystal has been there awhile and can be rude and dismissive. I had to address her , and others about their rude, unethical behavior.
Michael Perez: If Purgatory exists, this Walmart will be a level. The place was clean and had an organization known to them. Not like any I've ever visited (and I've had the pleasure...to visit more than a few) but I'm sure when you've done your penance of shopping here a few times you get used to it. What really sets this store apart from the others is the stylistic hell that is the checkout process. 7 lanes with at least 9 patrons each. Cashiers that appear to be participating in a slow-down strike (and if they are, my hat's off to them and their cause). And at least 3 arguments between customers that verged on World Star territory. I will say that the curbside personnel were a little more engaged in their work.
Meghan Elizabeth: Grey hair lady at self checkout needs to find a different job or just retire. There is no reason an employee, especially one of her age, should be treating customers so poorly and getting a major attitude at anyone who is just trying to find a register that is working. If machines need fixed they need to kindly tell people to wait. Not be rude, make a scene and glare at everyone who is waiting to checkout. Who lets these kind of people work here???? Please consider getting some kind employees for self checkout. 04/25/22 6:00 pm
6. Target
Address: 3100 14th St NW Ste 201, Washington, DC 20010, United States
Schedule: Closes soon ⋅ 10 p.m. ⋅ Opens 8 a.m. Thu
Telephone: +1 202-777-3773
Guy: Furniture store
Near Target:
- a 3 meters away perfumeries: Perfumania
- a 3 meters away starbucks: Starbucks
- a 12 meters away magic children: Magic Ground
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Target: what do users think?
Chaturbhuj bhojwani: Very nice and clean store parking available in the basement, Only problem always low on the food inventor and produce and grocery.
Cliodhna MacFadden: We purchased the Element 65” TV, and after 3 days the backlight broke. We tried everything to fix it. Without a box or receipt in hand, we brought it back to see what may be possible to do. Associates TK, Nicole S, and Anton were able to use the debit card used to purchase to look up my receipt to get our return sorted. We so appreciate them going truly above and beyond to show us their compassion and excellent customer service.
Jasmine Thomas: Mobile Tech Has A Rude Raspy Voice Lady Working There. Ms.Kathy Is Extremely Unprofessional & Doesn’t Know What She Is Talking About. She Lied & Told Me That An AT&T Phone Was Unlocked. The Phone Wasn’t Unlocked & I Was Trapped In A Contract. I Explained To Her That I Wanted A Unlocked Phone & She Insisted On Telling Me The Phone I Bought Full Price Was Unlocked, Yet I’m Getting Stuff In My Email Saying I Have A Contract That I Have To Pay Off My Phone. Her Attitude Is Stank & She Never Has Her Mask Up On Her Face. Columbia Heights Target Do Better, Her and Her Unprofessional Ways Are Bringing Your Company Down Tremendously. I Will Be Reaching Out To Corporate!
Shayna Deverman: Dirty, unorganized, extremely low stock on everything. Items thrown everywhere, picked over. Shoe isle was a disgrace. Nice they have an “Ulta”, but very limited items. Took me several minutes to figure out where body wash was. Haircare, travel, makeup is all grouped together in the front/middle-like typical but body wash/deodorant was clear on the end of the store. Terrible flow. All that looking and they had very limited washes! Men’s selection had more to choose from. Went in there with a very basic list and got one thing on it… my nearest Walgreens was more helpful…disappointing since I love me a Target trip. I won’t be back to this one.
Kaila Gilbert: Good store, could benefit from more helpful signage 😂 idk throw a digital map on the wall or something. but even though I got vertigo/whiplash/confused trying to find a suitcase (they're on the 2nd floor in the wayback) no complaints and the people are good. Most people do self checkout bc line passes fast, so don't be intimidated if it's long. Idk choose your adventure. Shoe section looks a litttle crazy in the afternoons, but that's consistent with the behaviors/type of people who live here lmao. Moving too fast, not putting stuff back, lowkey entitled ahaha
Adah Deveaux: This review is for the starbucks within target. My drinks were great but a little of a wait. The actual target was customary.
Thomas Nali: NO PARKING VALIDATION Poor inventory. This is on a regular old Monday. I asked for the product I was looking for, they checked in the back, and said it was too hard to get to and another employee would work on it, but they don’t know how long it will be. This was at almost noon. Look at how few dairy products are on the shelf. Staff continued to prove unhelpful. I asked four different employees where a type of product was and they each told me to find someone who worked in that dept. OR they just told me they “probably don’t have it” WITHOUT even looking or bothering to find where it should be!! They tried to walk off but I said I am not satisfied until we find the shelf where it should be, and I’ve been looking for fifteen minutes. Took all of that to get some help finding one little thing.
Ted Socha: Ever since this Target added self-checkout, they've relied solely on it. At most, they open only one regular checkout line if self-checkout gets long. Better off going to the CVS across the street. 10/7/19 update: this place either needs to solve their self-checkout problem or open up more than one regular cash register
Sade Wilson: I was shopping today at the Washington D.C target store and was purchasing gift for my family I found some nice things and for a really good price. I went to check out and the items were ringing up different from what the price was upstairs I explained to the cashier he called for a manager. The manager name tiffany came and refuse to change the price the for two of the items but change it for the other too items. I continue checking out because I didn’t want to wait to long after I was done checking out I went upstairs to take pictures to show the manger she still refuse and walk away.
Donna Walker: Buyers we aware the prices in Target are going up every week and its terrible and make sure you know the prices of your items because the shelf price and the register price can be different at times. Security was following me for no reason so I had t let him know you are following the wrong person. I catch more people stealing at Target and I do not work there. Also, some of the employees are so rude. I will be recording my conversations with the employees when I need to ask for help as proof of how rude some of them can be.
7. Walmart Supercenter
Address: 99 H St NW, Washington, DC 20001, United States
Schedule: Open ⋅ Closes 11 p.m.
Telephone: +1 202-719-2110
Guy: Furniture store
Near Walmart Supercenter:
- a 3 meters away gardening center: Walmart Garden Center
- a 3 meters away photography shops in: Walmart Photo Center
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Walmart Supercenter: what do users think?
Kev- keepingitreal: This Walmart offers Capital City Mambo Sauce, Fruits, Vegetables, Seafood, Poultry, Dairy and all sorts of Household Items. This Walmart needs to improve its Elevator services, only two out three of the elevators are working, it would be nice if they removed one of the elevator and replace it with stairs that lead customers from the parking garage to the street level and to Walmart store level for easy access. The current stairs only give customer access from the street level to Walmart store and no access to the parking garage. This Walmart includes a Pharmacy and free two hours of parking in the parking garage. This store has shopping carts available in the store and in the garage areas.
Mirka Mendez: It's Walmart, there are no grocery stores nearby (that I know) so it's an option. Smaller than the usual supercenter, very small produce section. There was an approximately 10 min wait at every registers when I visited.
PaulDavid Morado: Not exactly the best side of town. It is Walmart so all things that go with Walmart come along with this place. It's not close to any Metro station so be prepared for a walk is it on the other side of Chinatown. Excellent place for fruits and vegetables in all things grocery but be prepared also to bring your own bags as there seems to be carts missing
Aminah Imani: Its conveniently located but not the best Walmart to be in. The customers were loud and the security with large bullet proof vests doesn’t make it a welcoming vibe. Grab your products and head out quick. They do validate parking and leave patience for the slow running elevators. The employees were helpful and efficient. This location isn’t my preference but it gets the job done when in dire need.
Sassy Sauce: Mixed experience with this store. It’s a good location and there is parking available in the underground garage. First 2 hours are free. The store has items locked in a case that I couldn’t understand. For example, women’s underwear and some personal hygiene items. Also, the store wasn’t too crowded while I was there and the associate I asked to help me gave me clear directions as to what aisle the product I needed would on. The parts of the store I visited were clean and the overall shopping experience was ok. No major complaints. Just strange observations about profits being locked behind glass.
C. Zed: Well it exists, that I appreciate. I’ll continue to shop here. The cashiers scan items more than once, has already happened twice for me. The store is small and often too messy. The aisles are narrow, and the carts are way too big for the store. Many items are locked behind cases. Could be a better experience, especially for the closest location to the US Capitol.
Henok Garedew (Henny breezy): There is always problems in this specific Walmart all the timeI don’t recommend it
Virginia S: Need more employees/cashiers working. These stores rely too heavily on self checkout. Which is fine if you like to DIY but there shouldn't be so little cashiers that you turn the customers into employees and shoppers at the same time. Some people go shopping for the experience of the human interaction they have buying their things, having someone else ring it up is part of the experiences. Stop cutting corners your customers are not happy with it trust me
Van D Peluche: Terrible terrible. Twice I have ordered online groceries and the first time I did not get it until an hour later and the second time I didn’t get it until a day later than the scheduled period. Absolutely awful. Plus no one in any department answers phone calls. And their produce is very poor quality. May as well not even have the grocery delivery service. Will not even notify about orders being held for the next day.
Harriet Saulsbury: Love shopping at Walmart, some of the eorker are rude ask them a question they always say its not my department and walk away. Another thing as many seniors and disable people shopping there on a daily basis you only have maybe 10 electric scooters for the entire store which is a super store but you have maybe only 2 scooters working. You also took away your seating you have in the lobby of the stores where are we supposed to sit and wait on rides and family members to finish shopping?
8. Target
Address: 4500 Wisconsin Ave NW, Washington, DC 20016, United States
Schedule: Closes soon ⋅ 10 p.m. ⋅ Opens 8 a.m. Thu
Telephone: +1 202-292-5573
Guy: Furniture store
Near Target:
- a 0 meters away silver fittings: Budget Blinds of Bethesda & Silver Spring
- a 6 meters away picture shops in: The Framing Shop
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Target: what do users think?
Oliver Anderson: Best target in the DC area. This location boasts metro accessibility and excellent customer service! One employee named Maximo was a great help for me finding aquaphor ointment in a hurry.
Philip Lu: Great place to shop. One of the employees, Kecia, is so helpful and deserves a raise!
Miguel Adamson: Generally clean and is stocked with essentials. Poor management from team leads. Unless you absolutely need something, save yourself the time and visit a different local Target at Cleveland Park or Bethesda.
peter wrede: Avoid this place! I bought a Logitech keyboard on Aug. 15, 2021. It stopped working on Sept. 24. I went to customer service / returns on Sept. 26, only to be informed that there is a "hard return" date of Sept. 14 on the receipt. I should have brought it back by then. Never mind it broke down after barely one month of moderate use.
Rachel L: Ran into this target to pick a few things up quickly. Was slightly confused on where to enter as there were side doors but the store was organized and clean. Self checkout was absolutely packed and there weren’t many lines guiding folks where to stand but it went quick. The items I was looking for showed as in stock in the store which was nice because I found exactly what I needed.
Stuart Miles-McLean: Be aware that although this is in an urban setting, this is not one of those little urban mini-Targets -- this is a full size Target. This was my first visit to this location and the staff were very helpful and friendly. It's in a great location, too, on top of a metro station, downstairs is a full size hardware store, and all around are lots of places to eat and shop.
C. M.: Great store and close to metro exit. Not super large.
Jonathan Shafer: Very convenient location on top of the Tenleytown Metro. Nice to be able to get necessities in the city. This location has less stock than a suburban store, but they have all of the essentials. Nice to be able to get kitchen wares, clothing, and other home supplies someplace that's in the big city. There is parking here, but I don't know whether or how that works for customers. Only reason I don't give 5 stars is that the store has been consistently disorganized with some stock on floor or otherwise out of place.
Emily Beitzel: Honestly, the store is awesome. It had everything that I needed and it was easy to shop. The one downside was how rude the cashier was. I have NEVER been talked to like this before. And I wasn't being rude. She kept wanting me to use the self check out lane when I had some target online price matches. I told her I had some price matches and I was given nothing but sarcasm and attitude. Definitely did not appreciate that.
Brianna Brockington: Nice, clean Target just a few walks away from the Metro stop. Found almost everything I was looking for, however there were some empty shelves in some of the food aisles during a non-busy time. Not a big deal breaker though. It's worth the trip.
9. Best Buy
Address: 1201 S Hayes St B, Arlington, VA 22202, United States
Schedule: Closed ⋅ Opens 11 a.m. Thu
Telephone: +1 703-414-7090
Guy: Electronics store
Near Best Buy:
- a 24 meters away geek shops in: Geek Squad
- a 41 meters away caviar stores: Costco Wholesale
- a 44 meters away hearing centers in: Costco hearing aid store
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Best Buy: what do users think?
Matthew Schumacher: Best Buy is great as everybody who has ever gone to one knows. We stopped in to Best Buy to price some washers and dryers for our new home. They have fair pricing and what is even better is that they have a 4 week turn around time for the LG washer and dryer we are interested in. From what I hear from others, delivery for a washer and dryer is extremely delayed from most other companies. Having a 4 week turn around time is all the more reason for us to purchase our LG washer and dryer from Beat Buy.
Michael Patrick: Good experience today when buying products in store while waiting for an online order to be fulfilled. The product I ordered online was ready for pickup in 15 minutes. I was greeted by staff when entering and exiting. The store was clean and organized. The staff at checkout were fast and polite.
Caitlin DePorter: Do not get a car radio from here. The $500 jvc radio I got stopped working after several months of having it. I then had to get on a waitlist that was several months long before they could “fix” it. Well finally the car is brought in and they say they don’t see anything wrong and reboot it and send me on my way and suggest it may be a phone issue. I got the managers card in case the radio wasn’t actually fixed. The issue has persisted even after getting a new phone and they now refuse to help since I am outside of the one year warranty, even though they didn’t fix it to begin with when I brought it in within the one year. Complete waste of my money and now I have a non functioning radio Edit: Best Buy told me to do a software update but there’s no software update available for this model. They are clueless and I wish I had gotten it somewhere else.
Ellen Savage: Placed an order for curbside pickup. Text telling me my order was ready did not contain instructions on where to park. I figured out pickup orders had to be picked up from parking garage, which is a paid garage. Waited 28 minutes for my order to be brought out, then when leaving garage I had to pay $3 for parking because I was in garage for more than 15 minutes. Horrible experience.
Sarah G: Absolutely horrible location. No signage to the ACTUAL store entrance. Curbside pickup is In a parking garage, so how exactly do you notify them via internet/app that you're "Here, in Pickup Spot #2" if your signal is sketchy? I got enough signal to pull up my order & check in, but system said it was having problems & I needed to come inside anyway. Would have been easy to do if there were posted directions to the actual store. Employee that checked me in for Order Pickup at the counter was negative & gave me false information. Employee that helped bring order to car (finally) was helpful. Didn't catch his name. Have to pay for parking no matter what, even for what should be a quick curbside pickup. Shop other BB locations unless you're staying local & walking around Crystal City & just buying small items.
Carol Spalla: Be aware of "subscriptions" sales. This review is not at all related to the team who actually helped me and found everything I had to buy. This review is specifically to call out and call the attention to future customers who purchase anything at any Best Buy. I spend nearly $ 2,000 tonight and when I got home, I realized they added this "total tech yearly subscription" for $200 (!!). I never asked this and, in any moment, the details of this offer was explained to me in detail. Brandon was a nice store seller but I really felt cheated and I am disappointed with Best Buy for being so close to sales malpractices. When I reached out to support, via chat, they refund this service but still kept $7 for 1 day of this subscription use. It's been 5 hours I left the store. I did not use this service at all!! And though the Customer Support representative Vicky D. was very effectively and patient with me, she also did not explain to me that they would keep the $7. Again, I am feeling that Best Buy is training and enabling their staff to omit important details during sales and customer support interactions. Very sad and frustrating. It's not about the $7 - its not going to make me richer or poorer, but it's about transparency.
Lyn G: Mohammed was amazing in helping us set up our new phone and made sure we understood the entire process and answered all of our questions. This is refreshing to have such amazing customer service which seems so rare lately. Great job Mohammed !!!
Carla Dunlap: I recently purchased a elliptical fitness machine. Best Buy delivered it and assembled. I am so happy with my investment. The service was excellent.
Lauren Wiseman: Terrible customer service. They were rude when I declined buying any any additional things like protection and anti virus. I bought a computer there and they refused to validate my parking ticket, and didn't offer any further information. I will not be going back to that Best Buy.
Swami Reyes II: I was attended to by Mr. Raul. He was excellent and very forthcoming with detailed information about the surface pro's I was looking for. When I asked about the limitations on softwares the devices could run he did not hesitate to expand his knowledge pool to answer my questions; both through research and referral to the in-store geeksquad. Thank you Raul, your guidance has lead me to an excellent purchase.
10. Walmart Supercenter
Address: 5929 Georgia Ave NW, Washington, DC 20011, United States
Schedule: Open ⋅ Closes 11 p.m.
Telephone: +1 202-719-3770
Guy: Furniture store
Near Walmart Supercenter:
- a 0 meters away gardening center: Walmart Garden Center
- a 0 meters away Key copy stores: Minute Key
- a 10 meters away photography shops in: Walmart Photo Center
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VIRGINIA Parker: Very well stocked and clean associate ready to help you. Only one problem not enough cash register open to get the people out. But that's the problem in every store.
Dennis Watts: Just not your average blue Walmart for people who don't live in DC this is really unusual to see a Walmart on a city block and the color is not blue and white, it's made out of brick with a black logo that's pretty unusual
Wesley Pace: The workers are great and helpful. The only gripe is I see a lot of people who are much older and not as mobile that need scooters, and there aren't many for them, so they are often waiting for them. And if they opened more registers it wouldn't be sp crowded.
Adam Stoddard: You know you're in a good part of town when shaving cream and car electronics are kept under lock and key. Got passed around between several employees and then a manager before somebody could procure a key for a case. Same thing happened with another case. Suffice to say I was unable to completely suppress my inner Karen...
Arielle M. (Mermaid): This is the best Walmart in DC. I actually drive out the way to go to this walmart. They even have a better food selection than Giant. For Easter I found 48 count of empty eggs for 1.98!! Which is amazing because I would of spent way more if I went anywhere else!
Terrencia Lester: I found everything I was looking for and a few extra items too. The staff was very friendly and helpful because I am in a wheelchair they offered to help me with items I couldn't reach.They had a variety of all kinds of foods and beverages. This will be my Walmart supercenter that I will be attending from now on keep up the great work and I will continue to be a valued customer.
Sarah West: A large mixed selection of items you can get any 3 for TEN DOLLARS. Selected high end new items are priced accordingly. Kids, mens, and womans apparel and shoes. If you have the knack for treasure hunting in thrift stores.....THIS PLACE IS FOR YOU. thrifty and unique pieces all year round
Matthew Unger: The employees were fantastic and would be 5 stars, but not being able to not use yet another app makes for a poor customer experience that part I would give a 1 star, but I don't want to hold what seems like a wonderful store to a corporate specific issue. I cannot say enough good things about the employees that helped me and even apologized for a company wide corporate issue.
Jennifer Bowling: No shopping carts. Waited a long time and eventually just went back down to the parking garage to get one myself. The shelves were very disorganized in some areas and a lot of out of stock products. And the lines were very long. The cart escalator was broken and both elevators had orange signs indicating they were not safe for use, but were still being used.
carolyn jackson: I love this store. My favorite associates work here. This store always have a lot of cashier's on duty. The store is as least fully stock.
11. Target
Address: 1515 New York Ave NE, Washington, DC 20002, United States
Schedule: Closed ⋅ Opens 7 a.m. Thu
Telephone: +1 202-914-2396
Guy: Furniture store
Near Target:
- a 49 meters away paint shops in: Monarch Paint & Design Centers- Benjamin Moore Paint
- a 52 meters away Japanese sweets in: Niko’s Spiked Gelato
- a 55 meters away bicycle mechanics courses: BicycleSPACE- Ivy City
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Target: what do users think?
Sassy Sauce: This store opened a couple years ago and it’s always nice and clean. The day I went after work the store must have just received a truck because there were boxes of product on most of the aisles. But this store is generally very clean and organized. This isn’t a normal sized target though, it’s definitely smaller and has more of a convenient store type feel. But all of the normal Target staples are still there. There is parking under the store and it’s accessible using the escalators or elevator. There is a Starbucks as well. It’s a great store to visit!
Amreen Shafiuddin: poorly managed target.. no one knew answers for anything. customer service was poor. stocking issues in all the aisles. boxes everywhere.. the food items especially bread section don’t have best before stickers on them. when questioned, they just saw each other faces. poorly managed.
Tracie: Pros: Near my home. New store. Available parking structure. Decent customer service. By decent i mean - I haven't had a negative experience with the customer but no one has gone above and beyond helping me. Cons: Generally feels empty. Yet every time I enter the store i notice staff are in the middle of restocking and have crates of things in the middle of the hallways blocking the pass way. This was even before covid so not sure whats going on (pictures shown from Dec 2021). Also, doesn't appear to be a parking attendant so anytime anyone lost their ticket, their is chaos trying to get out. Finally, prices seem a little higher than other targets, i get the sense that because its smaller things are limited and maybe marked up? Or maybe its just inflation and the whole food chain/ports being a hot mess.
Mysiki X Valentine: Whoa! Let me begin on a positive. There is a cashier (older Black woman) Joan, who is the most pleasant staff worker. However, the younger staff can often be found tucked away on phones, having side conversation and etc..so finding help is always difficult. In addition, the customer service could never be described as friendly. But it does not end there, this is one of the worst Target’s I’ve ever went shopping. The store shelves stay empty. I recently order Beats headphones online for pick-up, I was emailed saying my order was ready—but when I got to the store the manager cancelled my order, stating the item was not in the store. Long behold, I walked to the back and there sat 3) pairs of the same item I came to pick-up. Her attitude was out of this world, I couldn’t believe she worked in customer service. No matter what time of the day, the aisles have carts full of products yet to be put away. Makes the store seem chaotic and disorganized. If it’s a quick stop, I’d advise going elsewhere. Looking to do serious shopping, never stop here. To end on a positive the food section is normally well stocked and presented nicely.
Kareem Carter: Lets start by saying I am appreciative of having a Target in this area of DC. The parking facility is safe and well lit, the store was reasonably stocked and clean. My gripe is with the professionalism of the management and the completely ineffective way they run the checkout line. they funneled everyone through one line and when several customers skipped the single line and went straight to the register, they were allowed to do so.....causing frustration to the other customers in the line. This was brought to the lead employees attention and she sarcastically dismissed my frustration. They should really signage up on how the checkout line works!
Erin Truax: I have been to this Target a few times because it is the most convenient for me (and parking is easy) but I always leave feeling very frustrated. There are constantly boxes of inventory waiting to be unpacked that are blocking the aisles and many shelves are often missing product. I have shopped at different times and on different days, but this seems to be on ongoing issue for this location. If you’re able, I recommend a different location.
J Por: Went in for some quick toys for my nieces and nephew. Turned in to their Loss Prevention racially profiling my partner, and followed us around the store the entire time for 60 dollars worth of merchandise, part of which, we had to find an employee to get. We initially went in to make a return, and unfortunately had the idea to shop the last bit of our list. Workers letting people (guy in a blue hoodie was wearing a red shirt so possible employee?) walk around without a mask even though DC has a mandate, and the stores inventory is always in the way. Should have been more concerned following him to give him a mask instead of two people who were in your store less than 25 minutes. Overheard an employee talking about managers asking the team to get tested because of a potential positive employee. Overall, the worst experience I’ve had by far. I’ve been a consistent customer for three years, but no more. This location is best avoided. Trust me.
livingmytruth 2: Joan has the best customer service ever. I came in this location with my 98 year old grandma and she made my grandma feel sooo good and proud and she really has a positive attitude. Thank you for making my grandmother’s shopping experience so pleasant . I will actually make this my home store now because of her pleasant demeanor
Aaron Blackmon: Have you ever wondered what it would be like to go to a Walmart that is all red and has Target signs? Well wait no longer! This will fit the bill. The validated parking is a mess. The store is never stocked but simultaneously stocking everything at once and the lines are NEVER open. I only went there after learning my initial lesson months ago because it’s so close and I wanted to get a few things but even still it wasn’t worth it.
Chris Todd: The staff inside the store were friendly and helpful. However, the parking attendant was about as useless as a square wheel. I wanted to recharge my car. The sign in front of the chargers read "See attendant to activate". This dude was just sitting in his car. He refused to get up and wave whatever card he needed to wave to unlock the charging station. He didn't even acknowledge me other than saying "Uh". I tried activating the station with my SemaConnect app, but the station was locked out. I'm sure this Target is great, but I wouldn't come here in an EV because the dude who runs the chargers can't be bothered to get out of his car to do his job.
12. Design Within Reach
Address: 3338 M St NW, Washington, DC 20007, United States
Schedule: Closed ⋅ Opens 10 a.m. Thu
Telephone: +1 202-339-9480
Guy: Furniture store
Web page: http://dwr.com/
Near Design Within Reach:
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Design Within Reach: what do users think?
Jim Michaels: While the design offerings are attractive, I cannot do business with a store that has no interest in their clients. I have experienced being ignored in many of their store locations but the Washington DC store takes the prize. Not one person greeted me or offered help in the 25 minutes that I wandered the store looking for what I had received an email for that very morning. When I did finally ask someone and show a photo of the item, I received a perfunctory, “sorry” that it was not in stock. I was sorry to interrupt him from typing on his laptop and sorrier yet that I had imagined actually receiving some assistance from a salesperson. How silly of me!
Response: Hi Jim, we deeply apologize for your your recent experience. Thank you for bringing this to our attention. We truly value you as a customer. If we have the opportunity to impress you in the future, our Virtual Studio and Customer Care team would be happy to help. If you'd like to chat further, please do not hesitate to contact us at service@dwr.com.
Max Crocetta: After purchasing a second-hand Herman Miller Sayl task chair, I wanted to add the Lumbar Support Kit that it was missing. Upon calling DWR, I was greeted by Nikoo. She was friendly and prompt in answering any/ all questions I had, then quickly sent over the invoice so that I could move forward with my order. I realize that due to COVID and other variables in today's world, many industries are experiencing supply chain difficulties and that there will be a wait for this item, however I appreciate Nikoo explaining the circumstances and setting clear expectations! Looking forward to receiving this piece and completing my chair! :)
ro Hu: Very poor customer service for such an expensive furniture store, I had ordered a part for pedant lamp last June, since then just heard excuses from the store manager and staff member, DWR needs to improve on customer service experience. I am against name shaming so I won’t share name of individuals !!
Response: Hi Ro, thank you for taking the time to review your recent experience. We do truly want to reassure you that this isn’t the experience we want for you or any of our customers. I’m so sorry for the disappointment and upset this has caused. If we can help in any way, can you please contact us at service@dwr.com?
Dondré: I really hope you have a better experience than I did, but you should avoid purchasing from this studio. I would recommend going here to only see the furniture in person and testing it out to see if it's comfortable or maybe clarify a color. THEN ORDER THROUGH THE MANUFACTURER NOT THE STUDIO. I ordered a herman miller sayl chair from here on December 3rd. There was some confusion with the color I wanted. The picture looked grey on the imagine I was shown and I made it clear that I wanted a white chair. I was told that the chair was actually white and that the lighting in the picture made it look grey. I trusted the person who worked there they would know better than me. Turns out the chair was grey when I got it. No big deal, honest mistake. My biggest issue is that it is now February 2nd and I'm still dealing with this problem. I still don't have the chair I actually wanted. On email exchanges and phone calls they tell me what I want to hear but no action has been taken, only suggestions about what they can do, which has only been offering me a partial refund. I made it clear I'd rather do what it takes to get the color I want. It seems like they have been stalling on purpose so that the return policy runs out. I have reached out to Herman Miller in hopes to get this situation handled. This is ridiculous.
Lucy: Sent me wrong item. They were quick to get their item back but still have not managed after three days to even start shipping the correct item for what was supposed to be next day delivery.
Response: Hi Lucy, we're sorry to hear of your experience with us and appreciate you bringing this to our attention. We'd like to look into this further with our team and follow up with you directly. Can you please send us an email at service@dwr.com with your contact details?
Jessica Nazarova: We have been in this store a couple of times ordering furniture and taking our time deciding between things. Jonathan has been extremely patient and kind with us. My husband and I have vowed to stop shopping online after this in-store experience! :) Even our 5 year old, who typically would hate being in a furniture store, enjoys being at Design Within Reach because he gets to play with the spinning kids chair and globe lights. We also spoke with four or five other designers in their store and everybody was extremely helpful and kind when we had questions about something. The atmosphere here is great!!!
Response: Thank you for your very kind words and feedback, Jessica - we couldn't be happier to this! We'll be sure to share your compliments with Jonathan and the team who will be delighted to hear that you enjoyed your experience so much. Please let us know if there's anything else we can do for you! -Kate
I. David Shocket: Worst customer service ever in the Georgetown store. Longtime customer of DWR and have never had a bad experience previously. We ordered 6 Bacco chairs during the March sale which were in stock. We received 4 chairs in a timely fashion; two chairs lost en route. Replacement chair was wrong color. Multiple emails to the store manager with no response. Visits to the store on several occasions with reassurances that we would have a response in 48 hours - no response. The corporate office resolved our issues in 48 hours, and we finally received our sixth chair in August (5 months later). Order online and avoid the aggravation.
Response: We're sorry to hear of this experience, David, as we strive to always provide a best-in-class experience for our clients, and we hold our studios to a very high standard. In this case, we clearly fell short. Thank you for bringing this to our attention. We'll ensure this gets to the appropriate teams for review. If you could please send us a message (service@dwr.com) or give us a call (800.944.2233), we’d love to talk to you about how we can make this right. Thank you for reaching out!
Josef Assouline: Walked in, looked at the prices, walked out immediately. Design within reach? In reach of what? Bankruptcy?
Response: Hi Josef, thank you for the comment. This is actually a common misconception about the company name, so we’re happy to address it. Design Within Reach started out (more than 20 years ago) with the mission to make authentic modern design accessible. Back then, customers simply weren’t able to buy the classics (Eames, Saarinen, Le Corbusier, etc.) at retail, meaning those pieces were “out of reach” for anyone who wasn't a professional interior designer, working with middlemen or visiting Europe to do their furniture shopping. DWR began forming relationships with renowned design manufacturers around the world to stock classics and newly designed pieces, all with the idea to make design “within reach.” Over the years we’ve continued to expand our assortment with new products at a variety of prices. Hope that background is helpful.
Sam Schrantz: Was very happy with my experience, much more than I was expecting. I was referred to them by the Herman Miller store so I could try out the Aeron and Embody office chairs before purchasing one. The salesperson actually tried to create a personal connection and didn't try to talk me into anything I wasn't already looking for. He was well informed and told me about the company's history, his personal work experience, and how they continue to help their customers even after their purchase. I came in expecting to be satisfied with the Aeron chair, but found the Embody far more comfortable and easier to move around in. The salesperson was able to explain the difference between the normal embody chair and a limited edition version that is actually cheaper with all the upgrades. Overall, it was a very positive experience and though I wasn't planning on purchasing from them, I probably will now.
hansel tan: The Herman Miller sale sign invited my wife and I to check out Eames lounge chair inside the clean and well designed store of Design Within Reach. Both of us came inside the store with a cup of coffee in hand, we politely asked if it’s ok to bring beverage indoor and the staff answered politely that it was ok. The staffs were very polite and helpful to both my wife and I, definitely a great selling point for furnitures shop. We checkout out the multiple different lounge chairs they have on display with great caution and loved all of them.
13. Target
Address: 3505 Connecticut Ave NW, Washington, DC 20008, United States
Schedule: Closes soon ⋅ 10 p.m. ⋅ Opens 7 a.m. Thu
Telephone: +1 202-892-3794
Guy: Furniture store
Near Target:
- a 5 meters away ice cream parlours in: Cold Stone Creamery
- a 10 meters away Thai restaurants in: Paragon Thai Restaurant
- a 12 meters away Uptown Gems Walking Tours: DC Walkabout
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Connor Black: My friend is a former employee at this establishment and I decided to post this on their behalf to protect their anonymity. First off, HR is prone to scheduling shifts at horrible times with little regard for the time you will have between shifts. Now this could be fixed if HR was more present and was available to talk about shift scheduling and issues that arise from how they do it. Secondly, the General Manager is very aggressive with their style of management. They often are talking down to people and attempting to single them out for ridicule or to give attitude to. They also have zero regard for a worker's wellbeing or health, instead putting the business before the people who have to make sacrifices for it. If you ever do call out and the GM answers, be prepared because she will try to gaslight you and talk you out of whatever your legitimate reason for not being able to come in is.
Portia Massado: I was a former employee there and the reason why I left was for a career choice and also because of the GM Jemima Canage. Jemima Canage is THE WORST GM to work for the company. Target is her LIFE and if your in school or have a second job PLEASE DO NOT APPLY. Control freak YES she is. Jemima will over work you and will not give gradititude in return unless your a male that work in her store. She talks very mean and nasty to associates like they are nothing to her. I even had an incident where she yelled and charged herself at me like I was a child. It made me very very upset and if another manager wasn’t present I would of lost my job for walking out due to Jemima poor management skills. I even had customers come in and complain about how rude and mean she is. She also like to try to undermind people like they lack common sense. She recently fired someone for no apparent reason at all. She forced that man to come to work sick after expressing that he wasn’t feeling well. And he called the ambulance for himself just to prove to Jemima that he was sick. And in the process of her firing one person she lost 8people from that store. Even her ASM left because of her, 3LPs, and 4 associates. And right before I started 6months ago the original associates that were there had already gave the new people the rundown of Jemima Canage and how much they hated her and how she acts towards her employees. She doesn’t onow how to humble herself or treat people with REPSECT. She demands it then earning it or giving it back in return. And the nexr person she raises her voice at WILL NOT be as nice cause trust me I was VERY VERY ANGRY about it. Please get rid of that bad engery in that store. I feel sorry for all the people that are still there.
Kerry Delf: Small but fairly well provisioned food section, with both snack foods and some home groceries, heavy on the convenience foods. Prices are high but better than other stores in the area. Conveniently open until 11 p.m. on Saturdays, in an area where other stores close at 9 or 10, but it closes earlier on other days of the week. Free parking with store validation. Downside: Service was sparse and heavily dependent on self-service—there were no employees on the floor helping customers, and of three employees around the checkout counter, only one was operating a register, quite lackadaisically.
Peyton Doyle: Great small format Target in a really accessible part of Cleveland Park (and just steps from the Metro stop). Impressed with their selection of fresh foods. Nice home goods section too. Unique underground store. Really friendly employees! I will certainly be back.
Daniel: Right off the metro so it's convenient, not to mention, definitely bigger than you'd think. They took the investment of digging underground for the store (kind of like their NYC Tribeca location) and it definitely paid off. Validate parking when you leave since there's a lot attendant and a gate... no joke. Prices upscale for the location, but they had what I needed and would probably visit again.
Larry Gamble: I really enjoyed the atmosphere and the surroundings is a very beautiful place with a lot of awesome deals! it was a very nice experience for people are just super awesome everybody was all friendly and lot of excitement going on just keep it in the parking lot list fire I loved it
Lindsay Cooper: Purchased baby food online that was listed as in-stock. Received notifications that it was ready to pick-up. My husband went to pick it up and not only did they not have our order, they didn't have the product in stock. My husband then decided to purchase other items while he was there and was followed closely around the store by security so much that he had to ask the person to back off. I called Target HQ and they confirmed that the order was ready for pick up. I'll be going back to Amazon after this experience.
Chaturbhuj bhojwani: It is Very nice and very clean. It is small in size, but they've got everything from groceries to clothes and electronics. It is conveniently located near the red line Cleveland park metro station, and bus ( L1, L2) stop. when you walk in this location, it looks like you're at a duty-free shop at an airport. It is also a quick 5 minute walk from the zoo.
M P: Free parking but you MUST get your ticket validated in store. Great for quick Target run. You can always find helpful employees and if you don’t see what you are looking for ask and they’ll get it in stock. Great manager. Super clean store. Perfect location.
Sassi Whayz: Clean store, I love the floor separate.. x feels like a department store. Found a new favorite lady part cleaner
14. Best Buy
Address: 3401 Richmond Hwy, Alexandria, VA 22305, United States
Schedule: Closed ⋅ Opens 11 a.m. Thu
Telephone: +1 703-519-0940
Guy: Electronics store
Near Best Buy:
- a 22 meters away geek shops in: Geek Squad
- a 38 meters away shops to buy dogs in: PetSmart
- a 60 meters away empty toner collection companies in: Staples
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Landis Rojas: Nice place to stop by if you want to get new high tech products like laptops, PC, smart watches, gaming, toys, smartphones and more. The customer service is very nice and kind, they can help you to resolve your inquiries. It's s big warehouse and the prices are super good too and many offers. I recommended Best Buy!
Subrina W: Ammanique was great! Extremely helpful and very knowledgeable about products at Best Buy. Took us immediately to what we were looking to find in the huge Best Buy store and helped us with product selection.
Ieshia Baskett aka Hernandez: I got a open box too of the line washer. I selected the " excellent " option but it was by no means that. Called support and they was very timely and not at all helpful of the lengthy time wasted. Now this was a well research purchase and open box of large appliance is rare. I was in area helping out my Ex when I found the UNIVERSE said I'm once again working in your favor. Turns out 2 times for the last words support told me be4 drop call was they had another (false) to choose from and the manager will definitely help out. Well we'll well. He did and drop it to Fair condition prices so savings on top of saving. Then tells me he has the matching dryer. Now that's not on the budget but can be worked out. Especially if my guy one of the awesome mangers do fair price on that too. When your blessings come in !!! What the creator has for you!!! ❤❤🙏🙏😁😁
Sgt. Quackers: My review is for the installation service. I booked the service online to install a Garmin camera in my 2020 Ford Explorer. Booking online worked fine. No issues, not a lot of available dates but it may just be because they are busy. I got several reminder emails for my appointment as it was two months out from when made it. The Friday before a Monday appointment they called me to confirm. They made sure I had all the parts needed and told how long it would take. Day of the started working on it promptly at my appointment time. They asked where I wanted it installed and provided advise where it should be. Once completed they called and I picked up my car. The wiring job was great. I can't even see the wire beyond where it leaves the camera. The camera is in a great spot, out of the way but also in the middle where it will capture the best video. I would definitely recommend their service for hard wiring a camera
Henok Garedew (Henny breezy): I like this Best Buy so much, they have everything I need for same day pickup.Very helpful staff. I recommend it.
Kev- keepingitreal: Great atmosphere! Staff was helpful and friendly! Best Buy offer a wide variety of electronics, accessories and appliances. If you buy any equipment from Best Buy, the Geek Squad can help you with installation in your vehicle and or in your home.
Rogi: It did have air conditioning so one. The customer service wasn't necessarily bad but rather non existent. Not ideal when they lock up stuff like smart watch bands.
rachel braley: I have been trying to get in contact with somebody from this store for over a week to no avail. All calls are directed to the call center, which would be fine, except no one at the call center knows how to transfer me to the store line except maybe 1 out of every 12 people. Not only has the call center been unable to help me with what I need (which is why I need to get in contact with someone from the actual store) they have placed me on the call back list probably 5 times in the last week and a half and I haven’t gotten a single call back. ONE person knew how to transfer me to the store line but when I called I was sent to voicemail. I left a voicemail with my information on the ACTUAL store line and never heard anything back. I cannot go into the actual store because I now live three hours away, so getting in touch with someone over the phone is really my only option. However actually getting someone on the phone seems to be impossible so I really don’t know what to do at this point. The call center itself has been a bit of a nightmare. They keep trying to find my “Best Buy account” except I don’t have one but they think if they look up my phone number for the 1,000th time it will suddenly magically appear. Talking to the call center makes me feel like I’m in the Twilight Zone with how many times I’ve had to tell them I DONT HAVE A BEST BUY ACCOUNT. And one person hung up on me when they were only able to answer my questions with “I don’t know.” Honestly ridiculous. I’m currently looking into buying a new computer and a new TV but it won’t be at Best Buy. I will be taking my business elsewhere due to how much trouble I’ve had to go through. It shouldn’t be this hard to talk to somebody in the store.
Dottie “Dottie” Mount: My Best Buy experiences have been hit or miss, but this location has removed any hesitation that I had about Best Buy. The young man that helped me, Ezra, was fantastic! Very knowledgeable and made sure I got what I needed. I was very confused about what laptop to purchase based on my needs, and Ezra cleared it all up! He stayed with me, shopped on BestBuy.com until I found what I wanted. His customer service skills are exceptional and made me feel like I was the only customer. His follow thru and patience are worth the commute to this location! Thank you!!!
Houston: Yesterday, I had a great interaction in the elcectronics (PC/Laptop) section of the Best Buy in Potomac Yard (Alexandria VA). I was informed of products, directed to the appropriate section, and escorted to the cashiers counteres by Jefferey. He was a pleasure to be around and was very informative, sharp, and gave suggestions for a proper purchase. I left the store feeling comfortable with my purchase and will go back for further business. Thank you Jefferey!
15. The Chair Shop
Address: 5641 General Washington Dr Unit J, Alexandria, VA 22312, United States
Schedule: Closed ⋅ Opens 11 a.m. Thu
Telephone: +1 703-750-3351
Guy: Furniture store
Web page: https://www.chairshop.com/
Near The Chair Shop:
- a 5 meters away custom furniture stores: Warehouse Showrooms
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The Chair Shop: what do users think?
Judith Henderson: The Chair Shop is a modestly hidden gem both for the quality of its Made in USA products and for its no-pressure service. I just love the mini rocker I bought in exactly the right shade of blue and the two finely-crafted kitchen chairs. Andy was very flexible in scheduling a very fast delivery, which happened right on time. Prospective customers looking for chairs and tables should make the effort to visit the Industrial Zone on Edsall Rd in Alexandria!
Wendy Lee: We loved the design of this solid wood table set. The Chair Shop is the dealer for the manufacturer of the table set. As the reviews for the Chair Shop seemed good, we decided to get the table set from the Chair Shop. After a little over 2 years of light use, we noticed a crack along the wood grain in one of the legs of the table. Local furniture repair stores we consulted all agreed that the crack was due to manufacture defects (the design, the chosen wood, and/or the way of crafting). However, the Chair Shop did not provide us satisfactory post-purchase service and also was not cooperative when we contacted the manufacturer. We won’t buy any furniture from the Chair shop and won’t recommend any of our friends buy furniture from them. Luckily we have plenty of other solid wood dealers in our area.
George Owino: Great quality and fair pricing . the owner is very well mannered and knowledgeable of every piece of furniture he sells. My mom and I bought a set of island counter chairs and they fit in lovely. I would strongly recommend any people looking for new style and old style all hardwood chairs to check out "the chair shop".
Allyson Donohue: So many chairs, choices and made in the USA! One of the few local, small businesses left in the area and they know how to do it right! I got my super comfortable dark green glider for my baby's room and it is wonderful. Great quality and had a fun time picking it out. You won't find better prices either. I will definetly go back for all of my furniture needs!
Jen BG: Options, options, options!!! Tons of fabric & wood colors to choose from. Every chair (straight wood or covered) is COMFORTABLE. Not sure how they do it- must just be a symptom of great USA craftsmanship. It's a bonus that all this comes while supporting a local shop. GO CHAIR SHOP!
Lara Mayer: My mother and enjoyed a very comfortable & rewarding shopping experience. Almost all of their chairs are made in the USA. Mom bought a beautiful red chir and the guys delivered it 20 min after we called to let them know we were home. Five star service all around. You will not be disappointed
Maria Hammond: Had some chairs done 19 years ago, they still look beautiful. About 10 years about 10 years ago, I returned and purchased the remaining fabric that I used on my chairs to have some custom window seat cushions done. I'm very excited because I will be taking my mom next weekend to have some chairs done for her
Emily Friedman: Everything is comparably priced to a big box store, but you can customize each piece. It's also all made from real wood and has held up extraordinarily well. We wouldn't shop for furniture anywhere else.
16. The Home Depot
Address: 901 Rhode Island Ave NE, Washington, DC 20018, United States
Schedule: Closes soon ⋅ 10 p.m. ⋅ Opens 6 a.m. Thu
Telephone: +1 202-526-8760
Guy: Home improvement store
Near The Home Depot:
- a 11 meters away Tool rental stores: Tool & Truck Rental Center at The Home Depot
- a 32 meters away rent a truck: Penske Truck Rental
- a 33 meters away Tool rental stores: Compact Power Equipment Rental
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The Home Depot: what do users think?
Sassy Sauce: I missed all of the after Christmas saw items. This location had a few products left over from Christmas but nothing I really wanted. Overall the store was neat and organized. I didn’t need any additional items for this trip, just preparing for next years holiday decorations.
Chaturbhuj bhojwani: Great shops for home goods, this is very big shop i have been going that HomeDepot for many years i was there very first day when they opened, biggest problem is coustmer service is very bad here i stud for help for more than 20 minutes before someone showed up.
Kev- keepingitreal: This Home Depot is very convenient if you’re in the Rhode Island/Brentwood NE DC Area. They offer a verity of products that can help you with your Lawn, Garden, Appliances, Painting, Outdoor Patio, Home Improvement, Cleaning Products, Tools/Equipment Rentals and many many more. I really Appreciate the help from a young male staff who was working in the Garden/Mulch area, he was very Helpful and Knowledgeable with assisting me with the products along with a young female cashier on the inside of the store. Now you can never get the help you need when you’re in the store aisles. Every time you asked a staff member who’s in the same aisle as you. Can you help me with something? Their reply seems to be, I don’t work over here and they don’t know who can help you..!!! Home Depot needs better training for their staff who’s working in the store aisles..
Jeff Rueckgauer: Needed a red 10 cup Brita pitcher. App says there is 1 in stock. Not on the shelf. 4 associates said they couldn't help but would page someone for the aisle. 10 minutes is more than enough time for someone to at least arrive, even if they have to look further. This HD had been really good for many years. The pandemic is no excuse for just unhelpful people and plainly unconcerned, inept management.
Rickey Anderson: I went to the Rhode Island Avenue store it was good. What would made it excellent if their stock was current with the website. They didn't have it even though the computer said they did have it. The item was Sphagnum moss. Happy that I was able to find a few other items
Bailey Cage: Unfortunately this was the first time I’ve been to a Home Depot where the staff was completely unknowledgeable. I had spent hours online trying to research the best products / methods for tiling my second-story concrete subfloor with no definitive answers, so I decided to head to the store and find someone to help me. Normally Home Depot workers are incredibly knowledgeable and helpful, but whoever they sent back to flooring to help me seemed to know nothing. He was able to show me where items were on the aisle, but he couldn’t answer a single question about how to tile my floor or what the differences and pros/cons in products were. It was incredibly frustrating and unhelpful, and I ended up leaving with a couple hundred dollars of products I later had to return. What truly upset me is that I did some more research once I got home just to find out the answer I was looking for is common knowledge in construction, but as someone doing a DIY project, I just didn’t know what terms I had to search for. For a Home Depot employee - the flooring specialist - to not know this is astounding.
jamesbowdenjr: This is the worst Home Depot is in the entire country. I am trying to get a door, but the store is unresponsive, the management is inept and provides no additional assistance, the associates are extremely slow, unknowledgeable of the products. The worst customer service experience I have ever had. I do not recommend this store. Please go to another Home Depot location.
Anna Lloyd: Desmond in the home and garden went out of his way to help us find something that 4 different employees had just shrugged their shoulders and said that even though it was available online they were probably out. Desmond knew exactly where it was and showed us himself, even though it was on the complete other side of the store. He really took customer service to the next level.
DAVID GILL: paint dept vert slow. When paint was done I was not told it was done. I came up to the counter and stood there waiting while emotes helped others. After 10 minutes he pointed at can. I said is that mine he looked at me like Duh.
Chanpen Tee: I came here for the kitchen cabinets project. The lady is so helpful and friendly. She takes her time explaining all the questions we have.
17. Best Buy
Address: 5799 Leesburg Pike, Falls Church, VA 22041, United States
Schedule: Closed ⋅ Opens 11 a.m. Thu
Telephone: +1 703-671-0184
Guy: Electronics store
Near Best Buy:
- a 7 meters away geek shops in: Geek Squad
- a 93 meters away trader joe's Supermarkets: Trader Joe's
- a 95 meters away shops to buy dogs in: Petco
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Best Buy: what do users think?
Marko Mitic: Alright, I’ll be honest and straightforward. My 1* review is based on what kind of service is happening in store, not on product itself. First I was helped from tall gentleman, he was kind, helpful, good listener and respected my opinion! He will remember me :”He compliment my hairstyle also”. He redirected me to older gentlemen which lately disappeared and I was finishing with third guy who talk-so-much-and-never-stop-to-talk. He tried to sell me same lap top but brand new (I asked for brand new). After back and forward I said how they told me they have it on stock and I was waiting another 10min to find that one. Very shady, but okay, he tried. Listen, I am in store to purchase laptop, I asked simple questions, do not give me story “we are not on commission” and do not try to sell me warranty 10 times. LITERALLY 10 times. I am not kidding. Also he said I CAN NOT settle up monthly payment if I do not have Best Buy credit card and I need to apply for one. I literally was in store 1 h. At the end I got my credit card which I didn’t wanted. Not necessarily need it. He was laying to me and doing shady business. I am not purchasing nothing with that one anymore. So he did 2 things today, lost a customer because stupid cc and was lying there doing shady business and providing very poor and slow service. And make me to not use that card never in my life because interest on it🤷♂️ Y’all take care of your costumers and train your staff better. Because this is shame!
Michael Patrick: This specific experience here was less than desirable. I ordered a product online, the site said two were in stock. I arrived early for in store pickup. The sales rep went to look for the item. He returned and said that they couldn't find it, that there was one in the store but still couldn't find it. He said I could go to a different store with one in stock. I asked him to call the other store and confirm it is in stock to avoid repeating this experience. He refused, stating that the process does not work like that. He was more than happy to cancel my order altogether. Amazon will have it to me by 5pm.
Bret Bellamy: 3/7/22: After contacting both the credit card company and the Better Business Bureau, Best Buy HQ in Minnesota removed the duplicate charge and credited it to my account and now my balance us correct. While glad it is resolved, this should have been a simple change to make by the store manager without having to get the credit card company, the BBB, and corporate HQ involved. Adding one star to my rating since a satisfactory resolution happened. Prior review: I recently bought a new HP laptop at Best Buy - Falls Church. There was some confusion with the pickup. When I went to pick up my online order, there was a mix up and I ended up being charged twice for a new computer. I only bought one, but they had a record as 1 online purchase and 1 store bought purchase. I tried to resolve with the pick up staff and the "manager" on 2/26 to no avail, I was told it would be "faster" to use the 1-888-Best-Buy number. After 45 minutes on the phone with "customer service" and going through four people who were not able to resolve the issue, I was cut off while "on hold". I called the Best Buy credit card number (Citi bank) and finally got a competent person who was able to resolve the issue in three minutes and will contact the useless incompetents at Best Buy-Falls Church to delete the duplicate charge. I have been a Best Buy customer for eight years and I doubt that I will continue. They try to cheat seniors and then give them the runaround BS when trying to resolve an issue. The Geek Squad staff at this store is great, they are the only competent staff at this store. Don't shop at Best Buy-Falls Church!
Jessica McNutt: It's best buy. I only go when I absolutely must. Customer service is generally not good and, despite there being as many employees as customers, we always have to wait a strange amount of time to check out. If you can order online from somewhere else, do it!
Kristin Rever: Management needs to make sure employees are aware of services actually provided before saying a repair could be done. We had an appointment to repair my daughter's Smasung phone. He called on Thursday to verify this type of repair (replacement of motherboard) could be done. When we arrived the Geek Squad staff told us that unfortunately they did not do thus type of repair yet. The staff was pleasant and friendly and referred us to another location. This us issue could have been avoided if Best Buy was actually aware of the type of services they could provide. A waste of our time and gas.
Vincent Wagner: I went to the geek squad here because I was having trouble with an SSD install. They fixed the problem and offered to transfer the data from my old drive. 100 was a little steep for a simple data transfer but I was done putting energy. They assured me they could do it in a day. Once again, this seemed like a really long time for a data transfer. I didn't care so long as they had it done by the next day. The next day, they called me two hours before close and said they needed my Microsoft password to "make sure it boots up after the transfer". I said ok, I don't know my password but I will reset it and give it to you once I come pick it up. They assured me the they had already completed the transfer. When I got there the person at the counter harassed me to describe my computer after I brought in the paperwork they make you sign. I gave them my new password and they said that the data transfer did not take place and they will need an hour and a half to do the transfer. They would need to wait till the next day since it was close to close. I needed my computer today. Why should a data transfer take 48 hours. They do not communicate effectively. They lie. They don't care. Don't go here. Give your money to a local business.
K M: Disgusting customer service! I wish I could give them zero stars. Today I dealt with manager Mr Fathim, very disrespectful. Walked away from me when I had an appointment for a Samsung device repair, I get to the store and I’m being told they don’t provide that service. I’m being told I’m too loud and he refuses to give me his last name. Also geek squad member Asaf, same scenario, unhelpful, rude, can’t even greet me and refuses to give me his last name. I do not recommend this store to anyone. Please take your money to a different store. Preferably where the managers have manners and don’t disregard their customers.
Christopher Jesus (Sizedbbq7): I'm between 18-30 years of age, native English speaker with anxiety of talking to people in person. The employees that helped me were patient and helpful. Took me less than 10 minutes to find what I needed and get out.
Sharon: I really need to stop coming here. It gets no better. I had a very bad experience here compared to the Springfield, VA store. Margarita at the Springfield store was very helpful in me buying a new phone, activation AND set up/data transfer! And guess what, she didn't charge me $40 as this Falls Church store insisted I pay and insisted ALL stores charge this setup/transfer fee. So I buy a $1000 phone from you, case....and you charge me $40 to download an app and watch this app transfer all my data within 20 minutes?! Then claim, "every BB store does this?" GREED over customer service, Shameful. So glad I went to the Springfield location and met Margarita to take care of me!
Noor Ayoob: Great deals they have now . BestBuy is the best place for everyone now , we all need Technology in our life and this is the right place to go . Also if you are a gamer or vlogger you can get all your deals and supplies from here . Great customer service definitely coming back soon a lot of things I need to buy . Come on best buy give me a good deal on Pixel3 please this is the phone I want to buy. Think about it and let me know. Keep up the great work .
18. Best Buy
Address: 1200 Rockville Pike, Rockville, MD 20852, United States
Schedule: Closed ⋅ Opens 11 a.m. Thu
Telephone: +1 301-984-1479
Guy: Electronics store
Near Best Buy:
- a 7 meters away geek shops in: Geek Squad
- a 107 meters away custom furniture stores: Bassett Furniture
- a 111 meters away electric car rentals: Hertz Car Rental - Rockville - 1319 Rockville Pike HLE
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Best Buy: what do users think?
rodger smith: Most of the store is empty shelves. They have music playing that is really inappropriate. My wife was getting upset over the lyrics including blatant cursing. Highly bad look for a family retail store. The staff were nonexistent, but the one I did wonder by had a short line and seemed flustered and unprofessional. I even wondered by a pallet with palletjack they left out. This place is not a good look for bestbuy. Would not recommend. Edit: the store is also dusty. The powerstrips are overpriced. There did not seem to be a selection of reasonably priced ones, just the ones pictured.
Candice Jones: Absolutely terrible service. First, it took forever to get help. No one was on the floor, and I asked around until finally someone was called from the back. Then, I placed an order and was assured that the item I wanted was in stock and would be delivered to my home TODAY. Well, later after spending a substantial amount of money and waiting all day for the item, I was told that the item was out of stock and no additional delivery time was provided. But that was my second call. During the first call, I waited on hold for nearly 20 minutes, only to unceremoniously be dumped back into the queue without explanation. Luckily, on the second call, I encountered a super helpful professional who cancelled my order. Very disappointed in Best Buy.
Edwin Delao: This place has really lost its touch. I remember a few years ago this best buy was the best place to go if you were looking for electronics, now it's dead they don't have anything in stock. Also the people who are supposed to help you feel like they're avoiding you. If you glance at them they look away and walk away. Weird experience.
Chas Culverwell: I bought a Pre-Owned iPhone 7 128 GB (Unlocked) online from Best Buy for $180 plus tax, which worked great when it arrived. However, a little over 2 months after I got it, the phone started showing "No service" and I wasn't able to make calls or send texts with it. After spending an hour on the phone with Apple and AT&T, I took it to the Best Buy Rockville store, where the Geek Squad helped me figure out that the problem was the internal antenna, something that can't be fixed or replaced. So I talked to the manager (Jessie Bentley), who agreed that it wasn't okay to buy a phone and have it stop working two months later, and he tried to help me see if the phone was under warranty. He eventually had me call the corporate number for Best Buy, saying I should be able to get some help. I used the phone in the store since mine was broken. I was transferred from person to person, until after probably an hour on the phone, a manager told me there was no warranty and that that was the risk of buying a pre-owned phone. I said I understood but that they should still do something since it stopped working so quickly, and even indicated that I'd be happy to receive a partial refund toward a new phone. In the end, the corporate manager told me flat out that they would do nothing to help me. My only option was to trade it in for $35 store credit. I had been there two hours, and no one was willing to help me or make it right. Jessie said there was nothing he could do. The last thing I wanted was a store credit to buy something else from Best Buy after getting the worst customer service I've experienced in my life. I had resigned myself to trading in the phone, but the young employee that was helping me told me I could get a better price from my cell provider or Apple--which was the best service or help I got all day. I walked out. I'll never give Best Buy my business again if I can help it.
Abou Sif Ghnyah: Please pay attention to customer care. Yesterday I was waiting for nearly one hour, till the store came to closing time and I was not served till next day Regards Abusif Ghnyah
Alem Abate: Very disappointed with the lack of service received. In fairness, a Samsung rep close to the PS5 section was very helpful, but was less familiar with the available games. The folks at the front of the store answered questions and when I inquired about options for gaming headsets, they directed me back to the PS5 section for assistance. Unfortunately, the rep that was sent was not knowledgeable on the products, which is fine. However, he failed to ensure that someone else, he promised to send, actually arrived. Also, another rep who knew I was waiting for help didn't lift a finger to offer help or get me assistance. He just moved towards the front of the store and continued chatting with his friend. The apathy was on full display at a time when there were few customers in the store so I left and will gladly make my purchase elsewhere.
J T: Don’t do it! I used the Magnolia services; they over promise and under deliver. When complaining, I asked to speak with a Manager. My Sales Rep, AJ, purposely said that the Manager will not call you—that’s not what they do. Seriously? I called the Store Manager and no return call. I guess he is right. I don’t have my stuff but they have been fully paid. Go with Unparalleled Audio!
Dottie “Dottie” Mount: Obviously, this location is going thru a few changes. Maybe it's under construction or something. But I was in desperate need of a phone charger and one other and Alexander came to my rescue. He saw me pacing the floor looking for something and was kind enough to help! This made such a difference in my Best Buy experience. Thank You, Alexander at the door. You made my day!!
Mario Gomez: Best buy is not really the best store, may perhaps micro center in rockville md, or target store
Nelson V: This Sunday afternoon was my first visit today. It was the last day of their good sale price on the HP Chromebook I wanted. I printed out a copy of the website details on the specific model I wanted and the price very clearly marked. I quickly found a salesperson Kevin, and showed it to him and said THIS was what I wanted. It took him a few minutes of going through the bins above the sales floor with a movable ladder. No small feat with the tiny printing on the shipping boxes but he did find one. The box very clearly identified it as exactly the item I wanted, I paid him for it, and took it home. Kevin did a good job. The Chromebook runs good, and shopping there was a very good experience. Highly recommended!
19. Walmart Supercenter
Address: 1500 B Cornerside Blvd, Vienna, VA 22182, United States
Schedule: Open ⋅ Closes 11 p.m.
Telephone: +1 571-623-3300
Guy: Furniture store
Near Walmart Supercenter:
- a 94 meters away interior architect: Davis Carter Scott (DCS)
- a 128 meters away mercedes parts: Mercedes-Benz of Tysons Corner
- a 151 meters away cat accommodation: Hawthorn Suites by Wyndham Vienna/Tysons Corner
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Walmart Supercenter: what do users think?
Alex Navarro: This is maybe the nicest Walmart I’ve ever been to! Looks like it’s relatively new. Everything is very clean and organized. Staff helped us quickly locate what we came for. Prices seemed in line with most other stores for grocery items so don’t expect deep discounts on those types of items.
Bonnie Wolfe: Walmart at Tysons is ready for Halloween. The inflatables are great decorations. Lots of candy, masks, and costumes. The "Pumpkin Patch" is really cute.
H.M. LEE: Very convenient and well-managed. But, staff needed more training about customer service. I asked staff three times where rice krispies were and all of them just said "I dunno" and quickly vanished.
Gina DeGinda: I was surprised to see brochiol bread $4 same as whole food st $8. It made by the same company but used differentiates.
Melody Dunn: I do as much of my grocery shopping here as possible. Not the biggest Walmart grocery, so selection is limited and especially post covid, the meat shelves aren't well stocked. But still, the prices can't be beat. Also a great place for cards, pharmacy and whatever random other thing I may need, like spray paint or an extension cord.
David York: Clean store, a lot of staff available to answer questions or help you locate something. I'm from NY this Walmart doesn't have a Subways located on site which was a little disappointing. Did find things not available in my local stores tho. Prices are just about the same.
My Hanitizer: One of the coolest stores in the area, i love thier selection of every day basics plus the amazing middle Eastern food selections. Great customer service and a lot that pleases the eye in grocery, bakery, essentials and toys. We enjoyed our visit and the lovely people working there.
Andrew Payne: This Walmart is very clean, and it had most of what I needed. A few days ago I walked there from our lodging in Tysons, so the location was convenient. The Coke products were easy to find, so that was good. However, I also was trying to find natural spray deodorizer and had to settle for Lysol. Although Lysol is very effective, I would have preferred something more natural with less manufactured chemicals. If a natural deodorizer did exist somewhere at this Walmart location, it was very well hidden. I could find nothing like that anywhere in the store!
Paul Boakes: I was expecting the normal aircraft-hanger sized store, but on reflection, for a town centre, this wasn't likely! That said, it had everything I needed, was quick to be checked out, and the parking was easy and plentiful. No staff issues.
Ethan Park: As far as Walmarts go, this one felt a little unique. I suppose it's probably because of its location in the city - but in many ways it felt almost like an Ikea haha. There's a parking garage, escalators that carry your cart up for you, and big tall windows. It's a cool experience! As far as the shopping goes, it's a normal Walmart. Lots of decent goods. The pharmacy was also offering free walk-in Covid vaccines - no appt required!
20. Staples
Address: 6800 Wisconsin Ave, Chevy Chase, MD 20815, United States
Schedule: Closed ⋅ Opens 8 a.m. Thu
Telephone: +1 301-652-3174
Guy: Office supply store
Near Staples:
- a 10 meters away trader joe's Supermarkets: Trader Joe's
- a 15 meters away taekwondo gyms in: T K Gym & Martial Arts
- a 22 meters away Stores to buy dishwashers: Bray & Scarff
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Staples: what do users think?
Ronda Bernstein: When you need specific office supplies quickly, you need an office supply store. Thank goodness Staples still exists. The staff here were very friendly and helped me find exactly what I was looking for. I still bought the wrong thing but it was close enough. Plus that is what returns are for.
Neil Schwartz: Getting here with parking is a tiny challenge. You can only come in one way on Bradley and then you have to find parking in a garage. Other than that, everything else is fine. People are helpful if you ask them questions. Good stock of stuff. Parking is free inside of an hour I think.
Marvin Morales: This day I visited the store to print some copies and the person who is in the copies department was very attentive with their help. Unfortunately I had a question with another UPS issue and I was waiting for the person to come back to ask the question and never went back to their place. I think he was probably busy with other tasks. But something I didn't like was. I took the time to look for another member of the store for the information that I needed and he did not know and neither did I take an interest in going to ask or trying to communicate with someone to help me. He kept on what he was. For me that is wrong, I think that if an employee does not know at least he should go and ask so that someone else can help you. Hopefully the store manager will take the time to better train his employees so that other people do not go through this situation.
Mintesinot Asfaw: printing and marketing department has a wonderful customer service. The guy working there his name is Mohamed he is really awesome. He is very helpful and patient. I went this location to print a business cards and I did the design and wrote all the contents but after I ordered I saw there is an error on the business card sample and I did this couple of times. Then he canceled the order and help me to correct the errors and reorder it.he Checked every step until the quality work is done. I am sure I will go this location again and definitely recommend this place to a friend. Excellent job Mohamed.👏
Martin Brossman: Service quality is very up and down. Parking in basement with validation on checkout.
Jody Ward: Wow! This store's same-day-print service knocks it out of the park! Creating my project online was easy and quick and the team member responsible got started on the job right away! I will definitely be using Staples print services in the future!
Max Altmark: Excellent and responsive employees. One of the best stores in the area. Quick, respectful, and overall high quality service and assistance. Especially, I would like to express my gratitude to Mr. Darren in the copy and print center. He was very helpful and helped me complete an urgent assembly task on time.
Robin Thomas: I've lived a stone's throw from this Staples for several years. On the one hand, I think they're trying really hard to address the negative reviews. The employees seem friendlier and more helpful. The store is clean and well-organized (although it seems like on any given day a third of the demo computers aren't working). On the other hand, I think Staples as a corporation is having an uphill battle and it shows here. I balked at this store's price of plain brown document envelopes and walked next door to CVS where they were half the cost. Pretty much everything here is terribly overpriced. I don't think that's the fault of the employees -- I think headquarters has to raise prices to stay afloat as they compete with Amazon. I generally only go here to drop off UPS packages, or if I really need some specific office supplies in a pinch. If it's one of the more common office supplies, I'll definitely check CVS first.
Brian Allen: This is a review of using UPS services at Staples in general, not this Staples specifically (I shipped from this Staples). Staples corporate customer service, where I ended up, is friendly and helpful. But if you have a problem with shipping a package, such as damage, you will be caught in a corporate runaround because your business relationship is with the company (Staples) that didn't actually ship your package. The complaint process took months, and in the end, UPS didn't honor my insurance coverage on the package and threw my remaining undamaged contents in the trash without contacting me (the shipper). And UPS wouldn't deal with me directly because I shipped through Staples. I will not ship UPS through Staples again. Any convenience is not worth this hassle.
Dana Derani: I went there on Saturday July 23rd, 2016 to print to 1 colored page. I swiped my credit card and suddenly the machine got jammed. i went to the ONLY technical support guy for printing and he was with another customer. I asked him whether there was something wrong with the machine and the answer was: Ma'am, the machines is new. It can't be jammed! So of course I feel stupid and I return to the machine that kept being jammed for 15 minutes. another nice guy from the sales comes and I ask him for help as I was desperate to leave at that time and was concerned that the machine now has detected my credit card and any other user can come after me and charge their services to my account that was still jammed! anyway, after many failing trials, the technician comes to help and reboots it and assures me that the job has been canceled. I see today that staples cut 5 USD from my card that day for a business that I never received and for keeping me waiting for over 15 minutes and for making me feel stupid. the worst customer service ever, they took my money and I honesty feel horrible that I ever stepped into that place.
