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1. Herman Miller Retail Store
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1 reviews
Address: 1268 4th St NE, Washington, DC 20002, United States
Schedule: Closed ⋅ Opens 10 a.m. Thu
Telephone: +1 202-414-6590
Business type: Furniture store
Web page: https://store.hermanmiller.com/
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Herman Miller Retail Store: what do users think?
RodG: Brand new store, knowledgeable staff, lots of chairs to try out.
2. Best Buy
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2199 reviews
Address: 3100 14th St NW Ste 203, Washington, DC 20010, United States
Schedule: Closed ⋅ Opens 11 a.m. Thu
Telephone: +1 202-387-6150
Business type: Electronics store
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Best Buy: what do users think?
Kiffa Shirley: Excellent service, clean store, full of big screen TVs ready for Christmas shoppers. If you’ve not been to the Columbia Heights Best Buy, is so convenient to the metro, and other shopping, and it put me in the Christmas Spirit.
Ricardo Matheus: So I walk in to shop for some apple products and I’m not sure if it is because of covid or what but there’s only like 2 people working there. I’m mostly disappointed in how no one tries to help. Not even to tell me to wait a sec because they are busy and they’ll be with me shortly. Just nothing. Not even sure they noticed I was there. Waited and walked around trying to get someone to get me the products I wanted to purchase but I mean, its 2022 I should have known better that service in the US is awful and should have just bought them online. I love Best Buy but definitely never buying anything in person again there. Shout out to the guy at the door, he was very friendly
Lady Elexia: I love best buy as a rule, no matter where I find them. The columbia heights location is nice, but it is a bit on the small side. While I could find the basics, their selection of new items was a bit lack lusture. Customer service is always perfect, at least in my experiences.
Alexis Smith: horrible customer service. I wandered around looking for an employee to ask for help and they all ignored me. Finally someone answered and she said she’d send someone to the home theater section to help me but of course, no one was there. The Best Buy in Tysons is so much accommodating and friendly. If you want a good experience, just avoid this place
Dawn Develin: Mack was amazing. He sat with me patiently and help me with my phone purchase. I very confused and not very savvy with technology and he treated me with respect and help me through every step without getting frustrated. Overall everybody at Best buy has been phenomenal but he went above and beyond.
John Newman: Nobody asked if I needed help. I finally left and ordered what I needed from Amazon. Horrible location. Thugs and hoodlums everywhere. The whole place reeks of pot smoke. Frightening place. There was a "security guard" (I use that term lightly) sitting on level 2 eating potato chips staring at his phone. I was afraid I would be mugged or shot at any time. Avoid at all costs.
3. Office Depot
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128 reviews
Address: Universal North Plaza, 1875 Connecticut Ave NW, Washington, DC 20009, United States
Schedule: Closed ⋅ Opens 8 a.m. Thu
Telephone: +1 202-986-2115
Business type: Furniture store
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Office Depot: what do users think?
Meg: Staff was extremely helpful - I think every worker in the store asked me very kindly if I needed help with anything. Will definitely go back for things I tend to rely on Amazon/target for (pens/paper/notebooks) since it was a pleasant experience and much quicker
Achilles RH: Everyone of the staff here always go above and beyond with everything. I hate being that customer that comes in almost closing time, but regardless, they always make it happen. Really appreciate your team.
lisa lang: Customer service: Helpful knowledgeable staff at the DC-NW location! If you have a question or a challenge, they are resourceful and friendly.
Tiffany Balmer: The store was so nice. I was greeted and helped. I love it here. Make my life easy!!!
A McDaniel Hamilton: I stop by here for a few minutes to pick up some batteries and a couple of other items. There was no one in line and I was able to grab the three or four items I had and come immediately to the register. I grabbed some gum and Candy while I was in line for the kids.
Faith Lewis: they help with rewards points, with finding what you need, with all your discounts....very satisfactory experience!
Robin Reiss: Wonderfully reliable printing/copying services and helpful in-store employees.
4. Herman Miller Showroom for Trade Clients
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15 reviews
Address: 900 G St NW #100, Washington, DC 20001, United States
Schedule: Closed ⋅ Opens 9 a.m. Thu
Telephone: +1 202-289-0180
Business type: Furniture store
Near Herman Miller Showroom for Trade Clients:
- a 28 meters away charming pizzerias in: Ella's Wood Fired Kitchen
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Herman Miller Showroom for Trade Clients: what do users think?
DAS Federal: Please don’t go here looking for chairs. Not a very friendly place. Not sure why it takes 10 minutes to tell us it is only for business and not individual people, as I was told . Not a showroom as stated in their website. But, only for individual.
Daniel Garatea: Super helpful staff, and great furniture.
Benjamin Pina: Inspiring designs, fantastic and helpful staff!
5. Walmart Supercenter
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5946 reviews
Address: 310 Riggs Rd NE, Washington, DC 20011, United States
Schedule: Open ⋅ Closes 11 p.m.
Telephone: +1 202-756-4418
Business type: Furniture store
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Walmart Supercenter: what do users think?
Jessica Boada: Good prices but it needs better employees that really like to help . Today is 1/28/22 l was at walmart 2 days ago the skate boards were price 18.98. So today i go buy the skate the price is the same i get to ✔ out the guy goes the price is 29.98 im like no they are wrong so i asked him to fix honor the price he said he can not do it the manager comes show me a picture if you want the item i go take the pic waited in line again another cahier tried to help but the first cashier said no I have the transaction on hold. So i kept on waiting them it was only one person behind me and he said i cannot do it go to customer services. I go he said to customer i have a big line i was like really. Ok finally thay send me back to the manager and she did not ask for the pic or anything and charged me 29.98. But before this she said to the customer service do not come with that. Anyway she was not even wearing the mask properly she had it on her neck. I end up returning the item and got the price at customer service with a DIFFERENT cashier after 3 different lines. Pooooooooooor customer service specialty from the manager
Kev- keepingitreal: This Walmart Supercenter offers a wide variety of fresh fruits, vegetables and other optional food and items to choose from. Staff was friendly and helpful. This location offers a free underground parking garage.
Nsoseh Quistoran: I went there to pick some stuff for myself. Good prizing and amazing products. Recommended to go shopping 🛒🛒
K A: Easy, convenient and affordable shopping. I really enjoyed shopping at this particular Walmart location. It’s big, organized and well stocked. They have different sections such as the pharmacy, bike shop, auto care, money center, entertainment and household items section to mention a few. Express Self Checkout✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheelchair Accessible Parking 🅿️ Adequate Parking Space ✅ Shopping Cart Conveyor ✅ 🚻Restroom ♿️Wheelchair Accessible Restroom
Keshia Wideman: The absolute worst customer service ever. The store manager Patrick is non responsive to the lack of professionalism and ethics of the staff concerning, customers concerns/complaints. They are definitely a representation of his leadership and it shows. He doesn’t follow up on cooperates complaints, and the store is not organized properly at times. They don’t honor price misplaced items, and the cashiers are sarcastic, and rude at times. Crystal has been there awhile and can be rude and dismissive. I had to address her , and others about their rude, unethical behavior.
Meghan Elizabeth: Grey hair lady at self checkout needs to find a different job or just retire. There is no reason an employee, especially one of her age, should be treating customers so poorly and getting a major attitude at anyone who is just trying to find a register that is working. If machines need fixed they need to kindly tell people to wait. Not be rude, make a scene and glare at everyone who is waiting to checkout. Who lets these kind of people work here???? Please consider getting some kind employees for self checkout. 04/25/22 6:00 pm
6. Target
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777 reviews
Address: 3100 14th St NW Ste 201, Washington, DC 20010, United States
Schedule: Closes soon ⋅ 10 p.m. ⋅ Opens 8 a.m. Thu
Telephone: +1 202-777-3773
Business type: Furniture store
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Target: what do users think?
Chaturbhuj bhojwani: Very nice and clean store parking available in the basement, Only problem always low on the food inventor and produce and grocery.
Cliodhna MacFadden: We purchased the Element 65” TV, and after 3 days the backlight broke. We tried everything to fix it. Without a box or receipt in hand, we brought it back to see what may be possible to do. Associates TK, Nicole S, and Anton were able to use the debit card used to purchase to look up my receipt to get our return sorted. We so appreciate them going truly above and beyond to show us their compassion and excellent customer service.
Jasmine Thomas: Mobile Tech Has A Rude Raspy Voice Lady Working There. Ms.Kathy Is Extremely Unprofessional & Doesn’t Know What She Is Talking About. She Lied & Told Me That An AT&T Phone Was Unlocked. The Phone Wasn’t Unlocked & I Was Trapped In A Contract. I Explained To Her That I Wanted A Unlocked Phone & She Insisted On Telling Me The Phone I Bought Full Price Was Unlocked, Yet I’m Getting Stuff In My Email Saying I Have A Contract That I Have To Pay Off My Phone. Her Attitude Is Stank & She Never Has Her Mask Up On Her Face. Columbia Heights Target Do Better, Her and Her Unprofessional Ways Are Bringing Your Company Down Tremendously. I Will Be Reaching Out To Corporate!
Shayna Deverman: Dirty, unorganized, extremely low stock on everything. Items thrown everywhere, picked over. Shoe isle was a disgrace. Nice they have an “Ulta”, but very limited items. Took me several minutes to figure out where body wash was. Haircare, travel, makeup is all grouped together in the front/middle-like typical but body wash/deodorant was clear on the end of the store. Terrible flow. All that looking and they had very limited washes! Men’s selection had more to choose from. Went in there with a very basic list and got one thing on it… my nearest Walgreens was more helpful…disappointing since I love me a Target trip. I won’t be back to this one.
Adah Deveaux: This review is for the starbucks within target. My drinks were great but a little of a wait. The actual target was customary.
Thomas Nali: NO PARKING VALIDATION Poor inventory. This is on a regular old Monday. I asked for the product I was looking for, they checked in the back, and said it was too hard to get to and another employee would work on it, but they don’t know how long it will be. This was at almost noon. Look at how few dairy products are on the shelf. Staff continued to prove unhelpful. I asked four different employees where a type of product was and they each told me to find someone who worked in that dept. OR they just told me they “probably don’t have it” WITHOUT even looking or bothering to find where it should be!! They tried to walk off but I said I am not satisfied until we find the shelf where it should be, and I’ve been looking for fifteen minutes. Took all of that to get some help finding one little thing.
Sade Wilson: I was shopping today at the Washington D.C target store and was purchasing gift for my family I found some nice things and for a really good price. I went to check out and the items were ringing up different from what the price was upstairs I explained to the cashier he called for a manager. The manager name tiffany came and refuse to change the price the for two of the items but change it for the other too items. I continue checking out because I didn’t want to wait to long after I was done checking out I went upstairs to take pictures to show the manger she still refuse and walk away.
Donna Walker: Buyers we aware the prices in Target are going up every week and its terrible and make sure you know the prices of your items because the shelf price and the register price can be different at times. Security was following me for no reason so I had t let him know you are following the wrong person. I catch more people stealing at Target and I do not work there. Also, some of the employees are so rude. I will be recording my conversations with the employees when I need to ask for help as proof of how rude some of them can be.
7. Walmart Supercenter
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7110 reviews
Address: 99 H St NW, Washington, DC 20001, United States
Schedule: Open ⋅ Closes 11 p.m.
Telephone: +1 202-719-2110
Business type: Furniture store
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Walmart Supercenter: what do users think?
Kev- keepingitreal: This Walmart offers Capital City Mambo Sauce, Fruits, Vegetables, Seafood, Poultry, Dairy and all sorts of Household Items. This Walmart needs to improve its Elevator services, only two out three of the elevators are working, it would be nice if they removed one of the elevator and replace it with stairs that lead customers from the parking garage to the street level and to Walmart store level for easy access. The current stairs only give customer access from the street level to Walmart store and no access to the parking garage. This Walmart includes a Pharmacy and free two hours of parking in the parking garage. This store has shopping carts available in the store and in the garage areas.
Aminah Imani: Its conveniently located but not the best Walmart to be in. The customers were loud and the security with large bullet proof vests doesn’t make it a welcoming vibe. Grab your products and head out quick. They do validate parking and leave patience for the slow running elevators. The employees were helpful and efficient. This location isn’t my preference but it gets the job done when in dire need.
Sassy Sauce: Mixed experience with this store. It’s a good location and there is parking available in the underground garage. First 2 hours are free. The store has items locked in a case that I couldn’t understand. For example, women’s underwear and some personal hygiene items. Also, the store wasn’t too crowded while I was there and the associate I asked to help me gave me clear directions as to what aisle the product I needed would on. The parts of the store I visited were clean and the overall shopping experience was ok. No major complaints. Just strange observations about profits being locked behind glass.
C. Zed: Well it exists, that I appreciate. I’ll continue to shop here. The cashiers scan items more than once, has already happened twice for me. The store is small and often too messy. The aisles are narrow, and the carts are way too big for the store. Many items are locked behind cases. Could be a better experience, especially for the closest location to the US Capitol.
Henok Garedew (Henny breezy): There is always problems in this specific Walmart all the timeI don’t recommend it
Van D Peluche: Terrible terrible. Twice I have ordered online groceries and the first time I did not get it until an hour later and the second time I didn’t get it until a day later than the scheduled period. Absolutely awful. Plus no one in any department answers phone calls. And their produce is very poor quality. May as well not even have the grocery delivery service. Will not even notify about orders being held for the next day.
Harriet Saulsbury: Love shopping at Walmart, some of the eorker are rude ask them a question they always say its not my department and walk away. Another thing as many seniors and disable people shopping there on a daily basis you only have maybe 10 electric scooters for the entire store which is a super store but you have maybe only 2 scooters working. You also took away your seating you have in the lobby of the stores where are we supposed to sit and wait on rides and family members to finish shopping?
8. Target
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52 reviews
Address: 4500 Wisconsin Ave NW, Washington, DC 20016, United States
Schedule: Closes soon ⋅ 10 p.m. ⋅ Opens 8 a.m. Thu
Telephone: +1 202-292-5573
Business type: Furniture store
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Target: what do users think?
Oliver Anderson: Best target in the DC area. This location boasts metro accessibility and excellent customer service! One employee named Maximo was a great help for me finding aquaphor ointment in a hurry.
Philip Lu: Great place to shop. One of the employees, Kecia, is so helpful and deserves a raise!
Miguel Adamson: Generally clean and is stocked with essentials. Poor management from team leads. Unless you absolutely need something, save yourself the time and visit a different local Target at Cleveland Park or Bethesda.
peter wrede: Avoid this place! I bought a Logitech keyboard on Aug. 15, 2021. It stopped working on Sept. 24. I went to customer service / returns on Sept. 26, only to be informed that there is a "hard return" date of Sept. 14 on the receipt. I should have brought it back by then. Never mind it broke down after barely one month of moderate use.
Rachel L: Ran into this target to pick a few things up quickly. Was slightly confused on where to enter as there were side doors but the store was organized and clean. Self checkout was absolutely packed and there weren’t many lines guiding folks where to stand but it went quick. The items I was looking for showed as in stock in the store which was nice because I found exactly what I needed.
C. M.: Great store and close to metro exit. Not super large.
9. Best Buy
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1492 reviews
Address: 1201 S Hayes St B, Arlington, VA 22202, United States
Schedule: Closed ⋅ Opens 11 a.m. Thu
Telephone: +1 703-414-7090
Business type: Electronics store
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Best Buy: what do users think?
Matthew Schumacher: Best Buy is great as everybody who has ever gone to one knows. We stopped in to Best Buy to price some washers and dryers for our new home. They have fair pricing and what is even better is that they have a 4 week turn around time for the LG washer and dryer we are interested in. From what I hear from others, delivery for a washer and dryer is extremely delayed from most other companies. Having a 4 week turn around time is all the more reason for us to purchase our LG washer and dryer from Beat Buy.
Michael Patrick: Good experience today when buying products in store while waiting for an online order to be fulfilled. The product I ordered online was ready for pickup in 15 minutes. I was greeted by staff when entering and exiting. The store was clean and organized. The staff at checkout were fast and polite.
Caitlin DePorter: Do not get a car radio from here. The $500 jvc radio I got stopped working after several months of having it. I then had to get on a waitlist that was several months long before they could “fix” it. Well finally the car is brought in and they say they don’t see anything wrong and reboot it and send me on my way and suggest it may be a phone issue. I got the managers card in case the radio wasn’t actually fixed. The issue has persisted even after getting a new phone and they now refuse to help since I am outside of the one year warranty, even though they didn’t fix it to begin with when I brought it in within the one year. Complete waste of my money and now I have a non functioning radio Edit: Best Buy told me to do a software update but there’s no software update available for this model. They are clueless and I wish I had gotten it somewhere else.
Ellen Savage: Placed an order for curbside pickup. Text telling me my order was ready did not contain instructions on where to park. I figured out pickup orders had to be picked up from parking garage, which is a paid garage. Waited 28 minutes for my order to be brought out, then when leaving garage I had to pay $3 for parking because I was in garage for more than 15 minutes. Horrible experience.
Lyn G: Mohammed was amazing in helping us set up our new phone and made sure we understood the entire process and answered all of our questions. This is refreshing to have such amazing customer service which seems so rare lately. Great job Mohammed !!!
Carla Dunlap: I recently purchased a elliptical fitness machine. Best Buy delivered it and assembled. I am so happy with my investment. The service was excellent.
10. Walmart Supercenter
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6250 reviews
Address: 5929 Georgia Ave NW, Washington, DC 20011, United States
Schedule: Open ⋅ Closes 11 p.m.
Telephone: +1 202-719-3770
Business type: Furniture store
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Walmart Supercenter: what do users think?
Arielle M. (Mermaid): This is the best Walmart in DC. I actually drive out the way to go to this walmart. They even have a better food selection than Giant. For Easter I found 48 count of empty eggs for 1.98!! Which is amazing because I would of spent way more if I went anywhere else!
Sarah West: A large mixed selection of items you can get any 3 for TEN DOLLARS. Selected high end new items are priced accordingly. Kids, mens, and womans apparel and shoes. If you have the knack for treasure hunting in thrift stores.....THIS PLACE IS FOR YOU. thrifty and unique pieces all year round
Jennifer Bowling: No shopping carts. Waited a long time and eventually just went back down to the parking garage to get one myself. The shelves were very disorganized in some areas and a lot of out of stock products. And the lines were very long. The cart escalator was broken and both elevators had orange signs indicating they were not safe for use, but were still being used.
11. Target
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108 reviews
Address: 1515 New York Ave NE, Washington, DC 20002, United States
Schedule: Closed ⋅ Opens 7 a.m. Thu
Telephone: +1 202-914-2396
Business type: Furniture store
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Target: what do users think?
Sassy Sauce: This store opened a couple years ago and it’s always nice and clean. The day I went after work the store must have just received a truck because there were boxes of product on most of the aisles. But this store is generally very clean and organized. This isn’t a normal sized target though, it’s definitely smaller and has more of a convenient store type feel. But all of the normal Target staples are still there. There is parking under the store and it’s accessible using the escalators or elevator. There is a Starbucks as well. It’s a great store to visit!
Amreen Shafiuddin: poorly managed target.. no one knew answers for anything. customer service was poor. stocking issues in all the aisles. boxes everywhere.. the food items especially bread section don’t have best before stickers on them. when questioned, they just saw each other faces. poorly managed.
Mysiki X Valentine: Whoa! Let me begin on a positive. There is a cashier (older Black woman) Joan, who is the most pleasant staff worker. However, the younger staff can often be found tucked away on phones, having side conversation and etc..so finding help is always difficult. In addition, the customer service could never be described as friendly. But it does not end there, this is one of the worst Target’s I’ve ever went shopping. The store shelves stay empty. I recently order Beats headphones online for pick-up, I was emailed saying my order was ready—but when I got to the store the manager cancelled my order, stating the item was not in the store. Long behold, I walked to the back and there sat 3) pairs of the same item I came to pick-up. Her attitude was out of this world, I couldn’t believe she worked in customer service. No matter what time of the day, the aisles have carts full of products yet to be put away. Makes the store seem chaotic and disorganized. If it’s a quick stop, I’d advise going elsewhere. Looking to do serious shopping, never stop here. To end on a positive the food section is normally well stocked and presented nicely.
Kareem Carter: Lets start by saying I am appreciative of having a Target in this area of DC. The parking facility is safe and well lit, the store was reasonably stocked and clean. My gripe is with the professionalism of the management and the completely ineffective way they run the checkout line. they funneled everyone through one line and when several customers skipped the single line and went straight to the register, they were allowed to do so.....causing frustration to the other customers in the line. This was brought to the lead employees attention and she sarcastically dismissed my frustration. They should really signage up on how the checkout line works!
Erin Truax: I have been to this Target a few times because it is the most convenient for me (and parking is easy) but I always leave feeling very frustrated. There are constantly boxes of inventory waiting to be unpacked that are blocking the aisles and many shelves are often missing product. I have shopped at different times and on different days, but this seems to be on ongoing issue for this location. If you’re able, I recommend a different location.
J Por: Went in for some quick toys for my nieces and nephew. Turned in to their Loss Prevention racially profiling my partner, and followed us around the store the entire time for 60 dollars worth of merchandise, part of which, we had to find an employee to get. We initially went in to make a return, and unfortunately had the idea to shop the last bit of our list. Workers letting people (guy in a blue hoodie was wearing a red shirt so possible employee?) walk around without a mask even though DC has a mandate, and the stores inventory is always in the way. Should have been more concerned following him to give him a mask instead of two people who were in your store less than 25 minutes. Overheard an employee talking about managers asking the team to get tested because of a potential positive employee. Overall, the worst experience I’ve had by far. I’ve been a consistent customer for three years, but no more. This location is best avoided. Trust me.
livingmytruth 2: Joan has the best customer service ever. I came in this location with my 98 year old grandma and she made my grandma feel sooo good and proud and she really has a positive attitude. Thank you for making my grandmother’s shopping experience so pleasant . I will actually make this my home store now because of her pleasant demeanor
Aaron Blackmon: Have you ever wondered what it would be like to go to a Walmart that is all red and has Target signs? Well wait no longer! This will fit the bill. The validated parking is a mess. The store is never stocked but simultaneously stocking everything at once and the lines are NEVER open. I only went there after learning my initial lesson months ago because it’s so close and I wanted to get a few things but even still it wasn’t worth it.
12. Design Within Reach
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29 reviews
Address: 3338 M St NW, Washington, DC 20007, United States
Schedule: Closed ⋅ Opens 10 a.m. Thu
Telephone: +1 202-339-9480
Business type: Furniture store
Web page: http://dwr.com/
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Design Within Reach: what do users think?
Jim Michaels: While the design offerings are attractive, I cannot do business with a store that has no interest in their clients. I have experienced being ignored in many of their store locations but the Washington DC store takes the prize. Not one person greeted me or offered help in the 25 minutes that I wandered the store looking for what I had received an email for that very morning. When I did finally ask someone and show a photo of the item, I received a perfunctory, “sorry” that it was not in stock. I was sorry to interrupt him from typing on his laptop and sorrier yet that I had imagined actually receiving some assistance from a salesperson. How silly of me!
Response: Hi Jim, we deeply apologize for your your recent experience. Thank you for bringing this to our attention. We truly value you as a customer. If we have the opportunity to impress you in the future, our Virtual Studio and Customer Care team would be happy to help. If you'd like to chat further, please do not hesitate to contact us at service@dwr.com.
ro Hu: Very poor customer service for such an expensive furniture store, I had ordered a part for pedant lamp last June, since then just heard excuses from the store manager and staff member, DWR needs to improve on customer service experience. I am against name shaming so I won’t share name of individuals !!
Response: Hi Ro, thank you for taking the time to review your recent experience. We do truly want to reassure you that this isn’t the experience we want for you or any of our customers. I’m so sorry for the disappointment and upset this has caused. If we can help in any way, can you please contact us at service@dwr.com?
Lucy: Sent me wrong item. They were quick to get their item back but still have not managed after three days to even start shipping the correct item for what was supposed to be next day delivery.
Response: Hi Lucy, we're sorry to hear of your experience with us and appreciate you bringing this to our attention. We'd like to look into this further with our team and follow up with you directly. Can you please send us an email at service@dwr.com with your contact details?
Jessica Nazarova: We have been in this store a couple of times ordering furniture and taking our time deciding between things. Jonathan has been extremely patient and kind with us. My husband and I have vowed to stop shopping online after this in-store experience! :) Even our 5 year old, who typically would hate being in a furniture store, enjoys being at Design Within Reach because he gets to play with the spinning kids chair and globe lights. We also spoke with four or five other designers in their store and everybody was extremely helpful and kind when we had questions about something. The atmosphere here is great!!!
Response: Thank you for your very kind words and feedback, Jessica - we couldn't be happier to this! We'll be sure to share your compliments with Jonathan and the team who will be delighted to hear that you enjoyed your experience so much. Please let us know if there's anything else we can do for you! -Kate
I. David Shocket: Worst customer service ever in the Georgetown store. Longtime customer of DWR and have never had a bad experience previously. We ordered 6 Bacco chairs during the March sale which were in stock. We received 4 chairs in a timely fashion; two chairs lost en route. Replacement chair was wrong color. Multiple emails to the store manager with no response. Visits to the store on several occasions with reassurances that we would have a response in 48 hours - no response. The corporate office resolved our issues in 48 hours, and we finally received our sixth chair in August (5 months later). Order online and avoid the aggravation.
Response: We're sorry to hear of this experience, David, as we strive to always provide a best-in-class experience for our clients, and we hold our studios to a very high standard. In this case, we clearly fell short. Thank you for bringing this to our attention. We'll ensure this gets to the appropriate teams for review. If you could please send us a message (service@dwr.com) or give us a call (800.944.2233), we’d love to talk to you about how we can make this right. Thank you for reaching out!
Josef Assouline: Walked in, looked at the prices, walked out immediately. Design within reach? In reach of what? Bankruptcy?
Response: Hi Josef, thank you for the comment. This is actually a common misconception about the company name, so we’re happy to address it. Design Within Reach started out (more than 20 years ago) with the mission to make authentic modern design accessible. Back then, customers simply weren’t able to buy the classics (Eames, Saarinen, Le Corbusier, etc.) at retail, meaning those pieces were “out of reach” for anyone who wasn't a professional interior designer, working with middlemen or visiting Europe to do their furniture shopping. DWR began forming relationships with renowned design manufacturers around the world to stock classics and newly designed pieces, all with the idea to make design “within reach.” Over the years we’ve continued to expand our assortment with new products at a variety of prices. Hope that background is helpful.
hansel tan: The Herman Miller sale sign invited my wife and I to check out Eames lounge chair inside the clean and well designed store of Design Within Reach. Both of us came inside the store with a cup of coffee in hand, we politely asked if it’s ok to bring beverage indoor and the staff answered politely that it was ok. The staffs were very polite and helpful to both my wife and I, definitely a great selling point for furnitures shop. We checkout out the multiple different lounge chairs they have on display with great caution and loved all of them.
13. Target
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33 reviews
Address: 3505 Connecticut Ave NW, Washington, DC 20008, United States
Schedule: Closes soon ⋅ 10 p.m. ⋅ Opens 7 a.m. Thu
Telephone: +1 202-892-3794
Business type: Furniture store
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Target: what do users think?
Portia Massado: I was a former employee there and the reason why I left was for a career choice and also because of the GM Jemima Canage. Jemima Canage is THE WORST GM to work for the company. Target is her LIFE and if your in school or have a second job PLEASE DO NOT APPLY. Control freak YES she is. Jemima will over work you and will not give gradititude in return unless your a male that work in her store. She talks very mean and nasty to associates like they are nothing to her. I even had an incident where she yelled and charged herself at me like I was a child. It made me very very upset and if another manager wasn’t present I would of lost my job for walking out due to Jemima poor management skills. I even had customers come in and complain about how rude and mean she is. She also like to try to undermind people like they lack common sense. She recently fired someone for no apparent reason at all. She forced that man to come to work sick after expressing that he wasn’t feeling well. And he called the ambulance for himself just to prove to Jemima that he was sick. And in the process of her firing one person she lost 8people from that store. Even her ASM left because of her, 3LPs, and 4 associates. And right before I started 6months ago the original associates that were there had already gave the new people the rundown of Jemima Canage and how much they hated her and how she acts towards her employees. She doesn’t onow how to humble herself or treat people with REPSECT. She demands it then earning it or giving it back in return. And the nexr person she raises her voice at WILL NOT be as nice cause trust me I was VERY VERY ANGRY about it. Please get rid of that bad engery in that store. I feel sorry for all the people that are still there.
Kerry Delf: Small but fairly well provisioned food section, with both snack foods and some home groceries, heavy on the convenience foods. Prices are high but better than other stores in the area. Conveniently open until 11 p.m. on Saturdays, in an area where other stores close at 9 or 10, but it closes earlier on other days of the week. Free parking with store validation. Downside: Service was sparse and heavily dependent on self-service—there were no employees on the floor helping customers, and of three employees around the checkout counter, only one was operating a register, quite lackadaisically.
Peyton Doyle: Great small format Target in a really accessible part of Cleveland Park (and just steps from the Metro stop). Impressed with their selection of fresh foods. Nice home goods section too. Unique underground store. Really friendly employees! I will certainly be back.
Larry Gamble: I really enjoyed the atmosphere and the surroundings is a very beautiful place with a lot of awesome deals! it was a very nice experience for people are just super awesome everybody was all friendly and lot of excitement going on just keep it in the parking lot list fire I loved it
M P: Free parking but you MUST get your ticket validated in store. Great for quick Target run. You can always find helpful employees and if you don’t see what you are looking for ask and they’ll get it in stock. Great manager. Super clean store. Perfect location.
Sassi Whayz: Clean store, I love the floor separate.. x feels like a department store. Found a new favorite lady part cleaner
14. Best Buy
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1822 reviews
Address: 3401 Richmond Hwy, Alexandria, VA 22305, United States
Schedule: Closed ⋅ Opens 11 a.m. Thu
Telephone: +1 703-519-0940
Business type: Electronics store
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Best Buy: what do users think?
Subrina W: Ammanique was great! Extremely helpful and very knowledgeable about products at Best Buy. Took us immediately to what we were looking to find in the huge Best Buy store and helped us with product selection.
Henok Garedew (Henny breezy): I like this Best Buy so much, they have everything I need for same day pickup.Very helpful staff. I recommend it.
Kev- keepingitreal: Great atmosphere! Staff was helpful and friendly! Best Buy offer a wide variety of electronics, accessories and appliances. If you buy any equipment from Best Buy, the Geek Squad can help you with installation in your vehicle and or in your home.
rachel braley: I have been trying to get in contact with somebody from this store for over a week to no avail. All calls are directed to the call center, which would be fine, except no one at the call center knows how to transfer me to the store line except maybe 1 out of every 12 people. Not only has the call center been unable to help me with what I need (which is why I need to get in contact with someone from the actual store) they have placed me on the call back list probably 5 times in the last week and a half and I haven’t gotten a single call back. ONE person knew how to transfer me to the store line but when I called I was sent to voicemail. I left a voicemail with my information on the ACTUAL store line and never heard anything back. I cannot go into the actual store because I now live three hours away, so getting in touch with someone over the phone is really my only option. However actually getting someone on the phone seems to be impossible so I really don’t know what to do at this point. The call center itself has been a bit of a nightmare. They keep trying to find my “Best Buy account” except I don’t have one but they think if they look up my phone number for the 1,000th time it will suddenly magically appear. Talking to the call center makes me feel like I’m in the Twilight Zone with how many times I’ve had to tell them I DONT HAVE A BEST BUY ACCOUNT. And one person hung up on me when they were only able to answer my questions with “I don’t know.” Honestly ridiculous. I’m currently looking into buying a new computer and a new TV but it won’t be at Best Buy. I will be taking my business elsewhere due to how much trouble I’ve had to go through. It shouldn’t be this hard to talk to somebody in the store.
Dottie “Dottie” Mount: My Best Buy experiences have been hit or miss, but this location has removed any hesitation that I had about Best Buy. The young man that helped me, Ezra, was fantastic! Very knowledgeable and made sure I got what I needed. I was very confused about what laptop to purchase based on my needs, and Ezra cleared it all up! He stayed with me, shopped on BestBuy.com until I found what I wanted. His customer service skills are exceptional and made me feel like I was the only customer. His follow thru and patience are worth the commute to this location! Thank you!!!
Houston: Yesterday, I had a great interaction in the elcectronics (PC/Laptop) section of the Best Buy in Potomac Yard (Alexandria VA). I was informed of products, directed to the appropriate section, and escorted to the cashiers counteres by Jefferey. He was a pleasure to be around and was very informative, sharp, and gave suggestions for a proper purchase. I left the store feeling comfortable with my purchase and will go back for further business. Thank you Jefferey!
15. The Chair Shop
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12 reviews
Address: 5641 General Washington Dr Unit J, Alexandria, VA 22312, United States
Schedule: Closed ⋅ Opens 11 a.m. Thu
Telephone: +1 703-750-3351
Business type: Furniture store
Web page: https://www.chairshop.com/
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The Chair Shop: what do users think?
Judith Henderson: The Chair Shop is a modestly hidden gem both for the quality of its Made in USA products and for its no-pressure service. I just love the mini rocker I bought in exactly the right shade of blue and the two finely-crafted kitchen chairs. Andy was very flexible in scheduling a very fast delivery, which happened right on time. Prospective customers looking for chairs and tables should make the effort to visit the Industrial Zone on Edsall Rd in Alexandria!
Wendy Lee: We loved the design of this solid wood table set. The Chair Shop is the dealer for the manufacturer of the table set. As the reviews for the Chair Shop seemed good, we decided to get the table set from the Chair Shop. After a little over 2 years of light use, we noticed a crack along the wood grain in one of the legs of the table. Local furniture repair stores we consulted all agreed that the crack was due to manufacture defects (the design, the chosen wood, and/or the way of crafting). However, the Chair Shop did not provide us satisfactory post-purchase service and also was not cooperative when we contacted the manufacturer. We won’t buy any furniture from the Chair shop and won’t recommend any of our friends buy furniture from them. Luckily we have plenty of other solid wood dealers in our area.
George Owino: Great quality and fair pricing . the owner is very well mannered and knowledgeable of every piece of furniture he sells. My mom and I bought a set of island counter chairs and they fit in lovely. I would strongly recommend any people looking for new style and old style all hardwood chairs to check out "the chair shop".
Lara Mayer: My mother and enjoyed a very comfortable & rewarding shopping experience. Almost all of their chairs are made in the USA. Mom bought a beautiful red chir and the guys delivered it 20 min after we called to let them know we were home. Five star service all around. You will not be disappointed
16. The Home Depot
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1958 reviews
Address: 901 Rhode Island Ave NE, Washington, DC 20018, United States
Schedule: Closes soon ⋅ 10 p.m. ⋅ Opens 6 a.m. Thu
Telephone: +1 202-526-8760
Business type: Home improvement store
Near The Home Depot:
- a 11 meters away Tool rental stores: Tool & Truck Rental Center at The Home Depot
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The Home Depot: what do users think?
Sassy Sauce: I missed all of the after Christmas saw items. This location had a few products left over from Christmas but nothing I really wanted. Overall the store was neat and organized. I didn’t need any additional items for this trip, just preparing for next years holiday decorations.
Chaturbhuj bhojwani: Great shops for home goods, this is very big shop i have been going that HomeDepot for many years i was there very first day when they opened, biggest problem is coustmer service is very bad here i stud for help for more than 20 minutes before someone showed up.
Kev- keepingitreal: This Home Depot is very convenient if you’re in the Rhode Island/Brentwood NE DC Area. They offer a verity of products that can help you with your Lawn, Garden, Appliances, Painting, Outdoor Patio, Home Improvement, Cleaning Products, Tools/Equipment Rentals and many many more. I really Appreciate the help from a young male staff who was working in the Garden/Mulch area, he was very Helpful and Knowledgeable with assisting me with the products along with a young female cashier on the inside of the store. Now you can never get the help you need when you’re in the store aisles. Every time you asked a staff member who’s in the same aisle as you. Can you help me with something? Their reply seems to be, I don’t work over here and they don’t know who can help you..!!! Home Depot needs better training for their staff who’s working in the store aisles..
Bailey Cage: Unfortunately this was the first time I’ve been to a Home Depot where the staff was completely unknowledgeable. I had spent hours online trying to research the best products / methods for tiling my second-story concrete subfloor with no definitive answers, so I decided to head to the store and find someone to help me. Normally Home Depot workers are incredibly knowledgeable and helpful, but whoever they sent back to flooring to help me seemed to know nothing. He was able to show me where items were on the aisle, but he couldn’t answer a single question about how to tile my floor or what the differences and pros/cons in products were. It was incredibly frustrating and unhelpful, and I ended up leaving with a couple hundred dollars of products I later had to return. What truly upset me is that I did some more research once I got home just to find out the answer I was looking for is common knowledge in construction, but as someone doing a DIY project, I just didn’t know what terms I had to search for. For a Home Depot employee - the flooring specialist - to not know this is astounding.
jamesbowdenjr: This is the worst Home Depot is in the entire country. I am trying to get a door, but the store is unresponsive, the management is inept and provides no additional assistance, the associates are extremely slow, unknowledgeable of the products. The worst customer service experience I have ever had. I do not recommend this store. Please go to another Home Depot location.
Anna Lloyd: Desmond in the home and garden went out of his way to help us find something that 4 different employees had just shrugged their shoulders and said that even though it was available online they were probably out. Desmond knew exactly where it was and showed us himself, even though it was on the complete other side of the store. He really took customer service to the next level.
DAVID GILL: paint dept vert slow. When paint was done I was not told it was done. I came up to the counter and stood there waiting while emotes helped others. After 10 minutes he pointed at can. I said is that mine he looked at me like Duh.
Chanpen Tee: I came here for the kitchen cabinets project. The lady is so helpful and friendly. She takes her time explaining all the questions we have.
17. Best Buy
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2458 reviews
Address: 5799 Leesburg Pike, Falls Church, VA 22041, United States
Schedule: Closed ⋅ Opens 11 a.m. Thu
Telephone: +1 703-671-0184
Business type: Electronics store
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Best Buy: what do users think?
Marko Mitic: Alright, I’ll be honest and straightforward. My 1* review is based on what kind of service is happening in store, not on product itself. First I was helped from tall gentleman, he was kind, helpful, good listener and respected my opinion! He will remember me :”He compliment my hairstyle also”. He redirected me to older gentlemen which lately disappeared and I was finishing with third guy who talk-so-much-and-never-stop-to-talk. He tried to sell me same lap top but brand new (I asked for brand new). After back and forward I said how they told me they have it on stock and I was waiting another 10min to find that one. Very shady, but okay, he tried. Listen, I am in store to purchase laptop, I asked simple questions, do not give me story “we are not on commission” and do not try to sell me warranty 10 times. LITERALLY 10 times. I am not kidding. Also he said I CAN NOT settle up monthly payment if I do not have Best Buy credit card and I need to apply for one. I literally was in store 1 h. At the end I got my credit card which I didn’t wanted. Not necessarily need it. He was laying to me and doing shady business. I am not purchasing nothing with that one anymore. So he did 2 things today, lost a customer because stupid cc and was lying there doing shady business and providing very poor and slow service. And make me to not use that card never in my life because interest on it🤷♂️ Y’all take care of your costumers and train your staff better. Because this is shame!
K M: Disgusting customer service! I wish I could give them zero stars. Today I dealt with manager Mr Fathim, very disrespectful. Walked away from me when I had an appointment for a Samsung device repair, I get to the store and I’m being told they don’t provide that service. I’m being told I’m too loud and he refuses to give me his last name. Also geek squad member Asaf, same scenario, unhelpful, rude, can’t even greet me and refuses to give me his last name. I do not recommend this store to anyone. Please take your money to a different store. Preferably where the managers have manners and don’t disregard their customers.
Noor Ayoob: Great deals they have now . BestBuy is the best place for everyone now , we all need Technology in our life and this is the right place to go . Also if you are a gamer or vlogger you can get all your deals and supplies from here . Great customer service definitely coming back soon a lot of things I need to buy . Come on best buy give me a good deal on Pixel3 please this is the phone I want to buy. Think about it and let me know. Keep up the great work .
18. Best Buy
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2418 reviews
Address: 1200 Rockville Pike, Rockville, MD 20852, United States
Schedule: Closed ⋅ Opens 11 a.m. Thu
Telephone: +1 301-984-1479
Business type: Electronics store
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Best Buy: what do users think?
rodger smith: Most of the store is empty shelves. They have music playing that is really inappropriate. My wife was getting upset over the lyrics including blatant cursing. Highly bad look for a family retail store. The staff were nonexistent, but the one I did wonder by had a short line and seemed flustered and unprofessional. I even wondered by a pallet with palletjack they left out. This place is not a good look for bestbuy. Would not recommend. Edit: the store is also dusty. The powerstrips are overpriced. There did not seem to be a selection of reasonably priced ones, just the ones pictured.
Candice Jones: Absolutely terrible service. First, it took forever to get help. No one was on the floor, and I asked around until finally someone was called from the back. Then, I placed an order and was assured that the item I wanted was in stock and would be delivered to my home TODAY. Well, later after spending a substantial amount of money and waiting all day for the item, I was told that the item was out of stock and no additional delivery time was provided. But that was my second call. During the first call, I waited on hold for nearly 20 minutes, only to unceremoniously be dumped back into the queue without explanation. Luckily, on the second call, I encountered a super helpful professional who cancelled my order. Very disappointed in Best Buy.
Abou Sif Ghnyah: Please pay attention to customer care. Yesterday I was waiting for nearly one hour, till the store came to closing time and I was not served till next day Regards Abusif Ghnyah
J T: Don’t do it! I used the Magnolia services; they over promise and under deliver. When complaining, I asked to speak with a Manager. My Sales Rep, AJ, purposely said that the Manager will not call you—that’s not what they do. Seriously? I called the Store Manager and no return call. I guess he is right. I don’t have my stuff but they have been fully paid. Go with Unparalleled Audio!
Mario Gomez: Best buy is not really the best store, may perhaps micro center in rockville md, or target store
Nelson V: This Sunday afternoon was my first visit today. It was the last day of their good sale price on the HP Chromebook I wanted. I printed out a copy of the website details on the specific model I wanted and the price very clearly marked. I quickly found a salesperson Kevin, and showed it to him and said THIS was what I wanted. It took him a few minutes of going through the bins above the sales floor with a movable ladder. No small feat with the tiny printing on the shipping boxes but he did find one. The box very clearly identified it as exactly the item I wanted, I paid him for it, and took it home. Kevin did a good job. The Chromebook runs good, and shopping there was a very good experience. Highly recommended!
19. Walmart Supercenter
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3987 reviews
Address: 1500 B Cornerside Blvd, Vienna, VA 22182, United States
Schedule: Open ⋅ Closes 11 p.m.
Telephone: +1 571-623-3300
Business type: Furniture store
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Walmart Supercenter: what do users think?
Alex Navarro: This is maybe the nicest Walmart I’ve ever been to! Looks like it’s relatively new. Everything is very clean and organized. Staff helped us quickly locate what we came for. Prices seemed in line with most other stores for grocery items so don’t expect deep discounts on those types of items.
Bonnie Wolfe: Walmart at Tysons is ready for Halloween. The inflatables are great decorations. Lots of candy, masks, and costumes. The "Pumpkin Patch" is really cute.
H.M. LEE: Very convenient and well-managed. But, staff needed more training about customer service. I asked staff three times where rice krispies were and all of them just said "I dunno" and quickly vanished.
Gina DeGinda: I was surprised to see brochiol bread $4 same as whole food st $8. It made by the same company but used differentiates.
My Hanitizer: One of the coolest stores in the area, i love thier selection of every day basics plus the amazing middle Eastern food selections. Great customer service and a lot that pleases the eye in grocery, bakery, essentials and toys. We enjoyed our visit and the lovely people working there.
Andrew Payne: This Walmart is very clean, and it had most of what I needed. A few days ago I walked there from our lodging in Tysons, so the location was convenient. The Coke products were easy to find, so that was good. However, I also was trying to find natural spray deodorizer and had to settle for Lysol. Although Lysol is very effective, I would have preferred something more natural with less manufactured chemicals. If a natural deodorizer did exist somewhere at this Walmart location, it was very well hidden. I could find nothing like that anywhere in the store!
20. Staples
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70 reviews
Address: 6800 Wisconsin Ave, Chevy Chase, MD 20815, United States
Schedule: Closed ⋅ Opens 8 a.m. Thu
Telephone: +1 301-652-3174
Business type: Office supply store
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Staples: what do users think?
Ronda Bernstein: When you need specific office supplies quickly, you need an office supply store. Thank goodness Staples still exists. The staff here were very friendly and helped me find exactly what I was looking for. I still bought the wrong thing but it was close enough. Plus that is what returns are for.
Neil Schwartz: Getting here with parking is a tiny challenge. You can only come in one way on Bradley and then you have to find parking in a garage. Other than that, everything else is fine. People are helpful if you ask them questions. Good stock of stuff. Parking is free inside of an hour I think.
Mintesinot Asfaw: printing and marketing department has a wonderful customer service. The guy working there his name is Mohamed he is really awesome. He is very helpful and patient. I went this location to print a business cards and I did the design and wrote all the contents but after I ordered I saw there is an error on the business card sample and I did this couple of times. Then he canceled the order and help me to correct the errors and reorder it.he Checked every step until the quality work is done. I am sure I will go this location again and definitely recommend this place to a friend. Excellent job Mohamed.👏
Martin Brossman: Service quality is very up and down. Parking in basement with validation on checkout.
Max Altmark: Excellent and responsive employees. One of the best stores in the area. Quick, respectful, and overall high quality service and assistance. Especially, I would like to express my gratitude to Mr. Darren in the copy and print center. He was very helpful and helped me complete an urgent assembly task on time.
