Best Free Furniture Washington Near Me

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1. LightHouse DC

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5 reviews
LightHouse DC
Price/Quality
5
Service
5
Parking
5
Location
5
Establishment
5

Address: 1850 Wyoming Ave NW #1, Washington, DC 20009

Schedule: Closed ⋅ Opens 9AM

Telephone: (202) 873-3386

Guy: Non-profit organization



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LightHouse DC: what do users think?


Nan Hart: LightHouse DC has a strong, clear message that addresses the global needs of the homeless in DC. There mission along with their collaborative efforts to work with other non profits and businesses in the DC region is a recipe for great success!

Allison Hines: LightHouse DC is a new local non-profit providing household goods to low income families and previously homeless. They have an awesome mission and an incredible team!

RAVI TEJA: It's a Miracle world

2. Goodwill of Greater Washington Retail Store

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408 reviews
Goodwill of Greater Washington Retail Store
Price/Quality
5
Service
5
Parking
5
Location
5
Establishment
5

Address: 2200 South Dakota Ave NE, Washington, DC 20018

Schedule: Closed ⋅ Opens 10AM

Telephone: (202) 715-2658

Guy: Non-profit organization



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Reanna Rousseau: I have to say very disrespectful management at this location. The staff was lovely and helpful but the short light skin women manager with the face piercings, with her mask underneath her nose gave me the worst experience I have ever had at goodwill. Her regional needs to have her replaced ASAP. You can’t make your own rules at your store that’s not in policy. You can get fired for things like that and she must be reported. This is a store where they take free items and mark them up for “Goodwill” to sell to the people in the community who can’t afford the regular priced items. If you are over pricing the item you are basically doing a disservice to the community.

Lea Sumlin: On. April 30. A beautiful morning. I decided to donate things, I don't need. My family and I went to the South Dakota location. When we got there, a light skin colored girl with glasses as the manager was VERY UNPROFESSIONAL We did not get a Good Morning. She WAS VERY UNPLEASANT with her Approach. "We're not open yet, did you hear me and we line up over here. I never opened my mouth but after her unprofessional way of speaking. I ask, " do you WORK here. "Am the manager". She is NOT MANAGER PROFESSIONAL. We left. I Googled Salvation Army on Kenilworth Ave. They were open and VERY PROFESSIONAL AS WELL. THANKS SALVATION ARMY. We were very happy when we got there and after we left.💯❤️❤️❤️.

Zh Ie: Purchased online from this location. The staff was amazing on checking the condition of the item after purchase, and as an added service on their end, they sent a few extra close-ups even after I had purchased, which was not necessary, but so appreciated that they thought to do that. Above and beyond service, and extremely customer-service oriented.

Andrew Patricio: Bizarre. Don't bother going here to donate anything except kitchen stuff or toys, (except baby toys they won't take). On the website it says they take clothes, furniture, etc and they used to but no longer for some reason. Any even toys they won't take anything "a baby can sit in". Ie no bounce toys, push bike etc. Wasted my time twice in a row. Never again. Just go down the road to salvation army or even better, the value village thrift store.

Kim Barr: I found some lovely things there the staff was very helpful and definitely check out the colors of the week sales. I was able to get a 15.99 suit for 3.99 because of the colors of the week sale.

Team World: Caĺled them numerous times over several weeks for pick up of lots of veey good clothes and furniture. I am leaving the country. They never called back.- couldnt be bothered apparently. SHAME on you, Goodwilll, aren't you supposed to serve the disenfranchised????

Janice Burrell: Called and asked if they accept books. The guy told me they did. When I got there the guy told me they were at their capacity for books. It was more like he didn't want to do the work to check them in. Every time I go there it is always a problem. They should tell you these things when you call. Since they don't I can only conclude that it's just a lazy employee. Extremely poor customer service.

solomon asefaw: I am writing this review to let Goodwill undermines its gools when it doesn't follow up its workers at the receiving and dropping gate of this location. Today at around 3:35pm when I came to donate, I was harassed by one Of the stuff at the gate. Goodwill should place professional stuff at the dropp of gate before it too late.

Franklin Owens III: I was there for clothing… but I can never pick out clothing in a thrift store, so I left with books. The store was well organized though. I tend to be a bit uncomfortable buying items out of thrift stores. I didn’t care much for the clothes. But there were other items in the home section were really nice. Everyone was nice in the thrift store. Even when I gathered a cart full of books and then realized I couldn’t use my clothing voucher on books😬😅

bluslushii: Been to multiple Goodwills, the staff was by far the most helpful and I honestly received the best customer service I did at any business. Definitely will be returning! Thank you so much ladies for being so kind and helpful!

3. JERUSALEM FURNITURE

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22 reviews
JERUSALEM FURNITURE
Price/Quality
4.9
Service
4.8
Parking
4.8
Location
4.8
Establishment
4.8

Address: 4618 14th St NW, Washington, DC 20011

Schedule: Closed ⋅ Opens 10AM

Telephone: (202) 723-3900

Guy: Furniture store



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JERUSALEM FURNITURE: what do users think?


Melakusisay: I purchased a bed (no mattress) $800 with tax and delivery. I wanted to change it in the next day because the bed is too high however the boss of the store even he did not talk us as a customer. I have receipt which states 21 day return but on the other side for clearance and final no return. The bed I bought is new but he said even no change instead we bought. I asked him nicely to help us because my wife is pregnant and she cant clip on the bed. He did not tell us and there is no clear notice NO RETURN. There is cheating sale in this store. I saw disrespect and discrimination in this store He is completely bad man. He acted on me and upset me to do this comment as a customer. I am going to court and consumer protection too. He should learn at least the law in USA. No body above the law.

Loyalty Briscoe: I have suspicions that this establishment is either discriminating against minorities or this is the biggest identity thief ring in history!!!I have (TWO)family members that wanted to do business with these people.With both members credit in good standing they were denied.Not because of credit but because they were told they were not the person on their DC issued licences.Whats more disturbing is this was told to my family members after Jerusalem Furniture took their social security numbers.Were really worried now because my family members had no knowledge of each others encounter with the same company.How often does this happen?!?!?My question is...if you have had similar issues with this establishment please reply to this post.Thank you

tigist gidey: This guy he is not good because i bought bed 800 but I don't like this bed because very height but he doesn't return or he doesn't change

Tosyne Tosyne: Do not patronize this guys. I bought a set of furniture and ripped off within 6 months

Anthony Ross: Did u Kno @DISTRICTOILCO delivers now!!! Check em out!

Vanessa Gonzalez: Good quality I love the Services.

Kelvin Sorto: (Translated by Google) Poor quality of products and they do not want to change them and the man is not professional to serve the customers really dispassionate (Original) Mala calidad de productos y no los quieren cambiar y el señor no es profecinal para atender los clientes real mente desepsionado

Oscar Molina: (Translated by Google) Do not buy anything this place My family spent 3,000 on household goods and in less than a month the chairs at the dining table were broken because the wood was rotten inside and the saddest thing was that I went to the store and one of the owners very pedantically he did not want to change my chair I am so disappointed that it costs to earn money. (Original) No compren nada este lugar Mi familia gastamos 3,000 en mercancia para el hogar y en menos de un mes las sillas de la mesa del comedor se quebraron por que la madera estaba podrida por dentro y lo más triste que fui ala tienda y uno de los dueño muy pedantemente no quiso cambiarme la silla estoy decepcionado tanto que cuesta ganar el dinero.

Vida Aleman: (Translated by Google) Excellent service 💯(Original)Excelente servicio 💯

4. BoConcept Georgetown

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36 reviews
BoConcept Georgetown
Price/Quality
4.8
Service
4.9
Parking
4.8
Location
4.8
Establishment
4.8

Address: Design District, 3342 M St NW, Washington, DC 20007

Schedule: Closed ⋅ Opens 10AM

Telephone: (202) 333-5656

Guy: Furniture store



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BoConcept Georgetown: what do users think?


Matt Beckham: I bought a bed years ago and my movers had misplaced the bolts. I contacted this store and it was handled swiftly with the best customer service ever. They shipped me the necessary bolts to put my bed back together. Buy some furniture from this store!
Response: Thank you Matt for your kind and encouraging review. Your satisfaction is at the center of everything we do. We wish you many more years for your bed!

Katherine Vargas: Great minimalistic, modern, playful and practical design. I bought two barstools and within a week received them at home. They are hydraulic so I can adjust them to different counter heights - thanks to Ayman and Tom for their through and professional service!
Response: Thank you Katherine for your kind words. We are happy that we have been able to provide you with the barstools you wanted. We have some inventory in our Rockville warehouse, which allows us to provide quick turnaround time for some specific references. We look forward to welcoming you back in our showroom.

Quoc Thieu Tran: I reached out to Tim to see if he and his team could help move the same Boconcept pieces I bought a couple years ago. Tim was able to accommodate and the furniture was disassembled, wrapped, and moved to my new apartment. While assembly manuals are helpful, having someone who already knows how to disassemble/assemble these furniture pieces definitely expedited my move. Would highly recommend!
Response: Thank you Quoc for leaving us this kind review. We are pleased to have made this move a positive experience. Our furniture can be technical or complicated for "general movers". We regularly see them damage them and we are called to fix/repair those situations. Therefore thank you Quoc for using our services so that we can take good care of your BoConcept furniture.

Shailesh Kumar: Purchased "Indivi" sectional after customization. It fits very well for two families and perfect for our family room. Very sturdy and contemporary style. We also purchased a customized large leather ottoman to go with it. Quite satisfied with the quality- bit on the expensive side but I guess worth it. Very thankful to Aymann from DC store who helped us for this purchase and spent a lot of time explaining and choosing the right stuff. Looking forward to few other Bo-Concept furniture in our home.
Response: Thank you Shailesh for your positive review. We are thrilled that you are satisfied with your Indivi sectional that you have designed with the support of Ayman. We are honored and proud that you will create great moments in this timeless design. We look forward to welcoming you back in our showroom.

Michael Nagan: Two big thumbs-up for BoConcept, and Tim. The first thumbs-up is for the furniture itself. We purchased several Mariposa chairs and a Granada table. We have absolutely loved them both! They are probably our favorite pieces of furniture. The table is incredibly easy to expand and contract, so we actually do it all the time. (The mechanism is kind of fun to use, so I actually like doing it, rather than dreading it.) And the chairs are beautiful and comfortable. The second thumbs-up is for their service. We had a problem with one of the chairs almost five years after we purchased it. The warranty had long since ended, but I contacted Tim (who wasn’t even the owner when we purchased the chairs) to ask about it. He concluded that the problem shouldn’t have happened, so he offered to fix the chair for free. That involved replacing a substantial piece of the chair - which couldn’t have been cheap for them. And they did the repair in about 15 minutes at their warehouse while I waited and chatted with the lovely repair people. I guess you can tell that I feel pretty positive about BoConcept, but they’ve earned it!
Response: Thank you Michael for your positive review. I am pleased that we had the part that you needed and that we were able to service it quickly for you. Our logistics team of 3 today (Tony, Danilo and Jose) have accumulated +25 years with BoConcept - they are highly skilled and experienced.

Serene Kanaan: Very happy with my purchase. Claudia was very helpful throughout the process, and she always kept me updated with the status of my order and delivery. Delivery team were professional, friendly and efficient, and of course super clean and cautious. Thank you.
Response: We are very grateful that you took the time to provide us with this positive experience you had with Claudia and our delivery team. We look forward to having the pleasure to welcome you again in our showroom. Thank you.

Noura Khayat: Regular customer here, and recently used their moving services for some of the bigger/trickier pieces going to our new place. Tim and Danielo did a fantastic job - efficient, clean, painless. A gem of a find for the furniture and moving industries!
Response: Thank you Noura for taking the time to leave us a review and choosing our moving services for our items that are more "technical". If you are happy, then we are! We look forward to seeing you again in our showroom.

Rob Streicker: I cannot say enough nice things about BoConcept DC and its owner Tim Machenaud. I purchased an office chair from this shop almost 5 years ago and it held up beautifully until one of the wheels popped off -- it appeared that normal wear and tear had stripped a bolt of its threading. Despite the chair being out of warranty, Tim immediately offered to replace the entire chair at no cost to me. It was available to pick up from the showroom the next day. This is customer service at its finest. I'm now sitting in my new chair writing this review -- a very happy customer.
Response: Thank you Rob for your comment, the whole BoConcept team works hard to provide the best service we can for our customer's satisfaction. In my opinion, the key to the future of retail is going the extra mile for our customers.

Patricia Strohm: The team at Bo Concept did a terrific job in helping me find the right furniture for my new place. Ayman came and measured and presented a custom look that is elegant and comfortable. The delivery men were equally helpful. Tim is an excellent manager. I've always liked the furniture and other products at Bo Concepts but the Georgetown store is the best (better than the ones in London) I have visited.
Response: Thank you Patricia for taking the time and leaving us your feedback. We work hard everyday as our only focus is your satisfaction. We look forward to welcoming you back for a good coffee, for your next furniture need or for both !!

Laura Lee: Seriously, the best customer service EVER!. We bought a couch and a rug here and Tim is so expeditious with his replies to anything we needed. There was a little piece of fabric that was sticking out after we got it delivered and he came right away to fix it. The delivery was also the BEST delivery experience I have ever had. SOOOOO OD professional! The inside of the moving vehicle was even cleaner than my house! Definitely NOT a 3rd party delivery service and fake white glove delivery. They wore booties when they came into the house, came within the time frame of said delivery, and gave 20-25 mins notice as promised. I would DEFINITELY recommend them to ANYONE! Superb 5 star service.
Response: Thank you Laura for your kind review. We have an amazing team in the store and in our own warehouse. Everyone is extremely dedicated to provide an outstanding experience to all our clients. We will continue to aim for the highest level of service as this is in our DNA and it's the only future to brick and mortar stores.

5. Rent-A-Center

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25 reviews
Rent-A-Center
Price/Quality
3.4
Service
3.4
Parking
3.5
Location
3.4
Establishment
3.4

Address: 2857 Alabama Ave SE, Washington, DC 20020

Schedule: Closed ⋅ Opens 10AM

Telephone: (202) 583-2052

Guy: Furniture store



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Rent-A-Center: what do users think?


Fantasia Bowser: I will NEVER use Rent a Center again! We were misled on purchasing a couch. Gave us one price on the contract then when we were almost paid off they decided to mention our price was only valid for the first 4 months. Very unethical they way they doing business.
Response: Your feedback is important to the Rent-A-Center experience, Fantasia, and we would like to ensure it is delivered to the appropriate leadership to address the situation you gave one star. Our Digital Care team has escalated the opportunity to your location's District Manager. Please contact our Solution Center at 1-800-422-8186 if there is any support we can help activate in the future. Thank you. ^Rent-A-Center Digital Care

Ricardo Haynes: I ordered a bed and left a financial deposit back in june, the bed wouldn't available until mid August. So I found another outlet with cheaper prices and better quality. I ask for my deposit back along with my receipt and was told I couldn't received my deposit back until the material reached the store. As a US war veteran, I feel this is an act of economical communism.
Response: Oh no, Ricardo! What happened? We take feedback very seriously, and would like to ensure yours is delivered to the best leadership to address the situation you gave one star. Could you please contact our Solution Center at 1-800-422-8186 to connect with a network of support? Thank you. ^Rent-A-Center Digital Care

Edward Gonzalez: I am a USAID foreign service officer, who needed temporary furniture. I decided to use Rent-A-Center. The staff were extremely friendly, flexible and made sure that I got what I wanted. The only issue to keep in mind is the delivery. One of my walls was slightly damaged. But overall, it was a positive experience.

Destiny Jones: Short of staff never communicate about your order bad attitudes from staff members place my order a month. Ago until this day December 26 my order is still incomplete they still don't communicaticate with me about my status about what's going on i constantly call them headquarters is not any better I wouldn't recommend doing business with them find someone else who can offer better services then them

Cain: Good place to rent furniture .Friendly staff and crew.
Response: We appreciate your review, Cain! Thank you! ^Rent A Center Digital Care Team

Vera Merkerson: They were very friendly and nice very helpful 2 Destiny was the 💣 she's a sweetheart

Julie Graham: Customer service is poor everybody got an attitude they act like they don't want to wait on you I don't go to there anymore 👎👎👎👎👎👎😞😞😞😞😞

Reesie33 Jones: They are always short stuff and the females are rude and they will lie so you have to watch out for that

James Tinner: Ellectine
Response: Thank you for choosing Rent A Center, James! We hope to see you again soon! ^Rent A Center Digital Care Team

QUAN MUSE: THE CUSTOMER SERVICE AT THIS LOCATION IS HORRIBLE I'M SOOOO GLAD MY CONTRACT IS DONE NEVER AGAIN 😠😠😠😠😠😠

6. Crate & Barrel

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117 reviews
Crate & Barrel
Price/Quality
4.1
Service
4
Parking
4
Location
4
Establishment
4

Address: 4820 Massachusetts Ave NW, Washington, DC 20016

Schedule: Closed ⋅ Opens 10AM

Telephone: (202) 364-6100

Guy: Furniture store



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Mary T.: Helpful customer service, and wonderful selection. A very enjoyable shopping experience. Would come back! Only negative was one employee, possibly a manager, Lisa. The associate checking us out asked her for help, she came over obviously annoyed with him then ignored us standing directly in front of her. This male associate was kind, friendly and helpful. He went out of his way to help us. It bothered me that she would treat him this way, especially in front of customers. Maybe she was having a day or was exhausted but it was off putting.

Noah Merlin: Here is why you should never buy a piece of furniture that is "In Stock" at Crate & Barrel again: - My wife and I were looking for two swivel chairs in stock, so we could get them relatively soon and not wait the insane lead times that all new furniture has right now. - We went to Crate & Barrel on 12/24/21: Our sales rep at Crate & Barrel told us our two Drew Swivel chairs were both in stock (~$1,900 total for the two). - We decided to purchase the two chairs on the basis they were in stock. We were told they would be delivered in two weeks (two weeks from 12/24 is 1/7/22). - On 1/5 we received an email that they were being delayed and would be delivered in mid January. We called the store because we thought it was odd that items that are in stock in the warehouse could be delivered. When calling in, we were told that the items actually were not in stock. They offered us a $150 gift card once the item was delivered to make up for it. I did not accept, but they weren't willing to do anything else. - Every two weeks our item was delayed longer, and we were sent an email saying the items would be delivered two weeks later. - This morning, on 2/22/22, we received an email, stating the delivery would be in early March. It has been delayed for two months now, when we had a two-week lead time. So I sent an email to customer support, stating that I would like a 50% refund. Instead of reaching out to me, they emailed me to let me know my order has been cancelled and I have been provided a refund. I have now waited since 12/24/21 (two months) since the order. I have no swivel chairs. I have no order. I now need to begin the search for chairs all over again. I called support at the store, they said they couldn't do anything and I needed to contact corporate. I contacted corporate, and Elaine tried to explain to me that it was my fault for not reading the receipt and that it didn't matter what the sales rep said to deceive my wife and myself into buying these chairs which never came. PLEASE DO YOURSELF A FAVOR AND DO NOT BUY FURNITURE FROM THIS STORE. Crate & Barrel has now admitted to me several times that they have an inventory system bug that makes it so they do not know when an item is in stock or not. This could be true, or they might use it as an excuse for predatory business practices, intentionally misleading consumers into making purchases they may not otherwise. If it is true, they do not account for their errors and expect the consumer to pay for it instead. Goodbye Crate & Barrel forever.
Response: On behalf of all of us at Crate and Barrel, please accept our sincere apologies for the frustration and inconvenience you experienced with your recent purchase. It is helpful for us to know when our service has fallen short so we can strive to improve our customers’ experience and we appreciate the time you have taken to write to us and share this feedback. We regret that we were not able to provide you with the positive purchasing experience that we wish for all of our customers. If you could reach out privately at 202-364-6100 with the order number, it will help us address your concerns. We hope we will be able to better meet your expectations in the future. -Cassie

Nikolas G: This is a great location with incredibly friendly staff. The design team is always happy to help and the sales team are helpful and available without being pushy or too present. Good selection, very well organized, beautiful layout.

Leo Sheridan: Liz D. came to my rescue when a 3rd party courier service lost a Christmas present! I can't say enough about how professional she was throughout the entire dramatic ordeal. Liz honestly saved Christmas. I've been a customer of Crate for quite some time. I even worked for the company many moons ago. I was astounded by how swiftly Liz handled everything, and she did it during THE MOST busiest time of year!

Jennifer Lee: Very nice community type center for shopping Crate and Barrel is great some nice restaurants and parking if you want to pay for it. It is near American University so you see lots of students around and lots of pedestrians. It's right off Massachusetts avenue so it is bus accessible only as far as public transportation.

Vishal Sinha: This is another good location for Crate and Barrel. The only negative shopping here is the scant parking options. Once you are in the store, the experience is worth the parking issue. The store is laid out well making shopping a good experience. It's hard not to buy more than what we had in mind! The staff is friendly and always ready to help answer any questions. The selection at that store is quite good and we like the products sold here. Or kitchen is stocked with many of the essentials from Crate and Barrel!

Tommy Tang: Very nice and east pickup experience! The stuffs are so nice!

Mohammed Audi: Great quality, just downright horrendous service. We bought all of our furniture across 6 months and it's all really sturdy, high end and elegant. They've done a great job in modern design. If follow-up services mean anything to you, such as eventually replacing sofa cushions, you need to find another place. Any form of follow up requires months of chasing down, pleading and disappointment.

Ardavan Tookaloo: Very modern and beautiful. I like this place a lot. You will never walk out empty handed.

Aysenur Melek: We had an awful experience here. Arlington deserves better. Keep your business to better places. They make people feel as if the stuff in the store is more valuable than them.

7. Goodwill of Greater Washington Retail Store

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189 reviews
Goodwill of Greater Washington Retail Store
Price/Quality
3.9
Service
4
Parking
3.9
Location
3.9
Establishment
3.9

Address: 2936 Annandale Rd, Falls Church, VA 22042

Schedule: Closed ⋅ Opens 12PM

Telephone: (703) 663-2762

Guy: Non-profit organization



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Goodwill of Greater Washington Retail Store: what do users think?


Noor Ayoob: Great run with the family today to Goodwell there was so many stuff to buy good used equipment. Clean store parking was available on site great customer service . Keep up the great work.

Sandra Penoyar: Beautiful setting. Good food and drinks! Can't wait to go again

Natalie Forbes: I love thrifting at places like this because of the great finds you can get for low prices. That being said.... I've never been to a goodwill where things were high priced like this.... sneakers for 40$, jeans for 15$, select items in the 15-30$ price range. Also not a good selection of items at this store. Really turned me off...

Sharon: Went yesterday around 2pm The store itself is smaller than the goodwills ive been in before, but also more organized! I think their best section is the long sleeve shirts for women, I think they have some real gems in there! Workers are nice and it was an easy checkout. Would recommend if you need a blouse or just want to browse!

Robert Garrett: The Falls Church store is messy. The shelves are badly disorganized. The prices of many items are ridiculously high compared to the Annandale and Fairfax City stores. The staff were surly and sometimes rude. I won't be back.

T: A medium-sized store with a pretty decent selection on used pieces. I came out with two really nice dresses both brand new with the tags still on them and a skirt that still have the tags on it so it was new as well I also found a nice straw beach bag for the summer. The staff was very kind and helpful and the store was very clean I will definitely get back here 😊 Sorry guys I forgot to take pics this time!

Elmer And Liz Gonzalez: Two stars is just right, goodwill has become so overpriced that at today date I rather buy new instead, pair of shoes for $40 already used? No way, those used stuffs are donations, so should be priced accordingly not even higher than new. Check for yourself.

BEN watson: Fantastic service, nice stuff and great prices. Got a like new backpack for $9

Benjamin Medina: Don't waste your time with this store! They are over priced in all their items, and have some AWEFUL customer service issues! I grabbed a shirt from the same rack, go to to checkout and they tell me two different prices. I attempt to understand why two similiar shirts are marked differently, so the cashier, in spite, just charged me the higher price! Secondly, I was interested in a item, but it was in a bad shape for $200, again I was treated with bad service.

Marco Montoya: This a donation drop-off review: In a nutshell, one of the easiest and simplest donation drop-offs I have ever done. I drove up to the rear of the store where there was a woman handling the donations outside. All I had to do was wait in a car line of one, which took about 2 minutes, then drove up. She helped me unload my items from my trunk, and handed me a receipt when we were done. Start to finish: about 7 minutes tops. I will definitely donate here again. (I had initially tried donating to a women's shelter as I have done in other states I have lived, but apparently here in NoVa it is not as simple as all that; they were the ones that told me to just donate to the Goodwill. Done, and done.

8. IKEA

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10278 reviews
IKEA
Price/Quality
4.3
Service
4.3
Parking
4.4
Location
4.3
Establishment
4.3

Address: 10100 Baltimore Ave, College Park, MD 20740

Schedule: Closed ⋅ Opens 10AM

Telephone: (888) 888-4532

Guy: Furniture store



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IKEA: what do users think?


preservefootprints: The right place for everything , is a one stop service from furniture checkout, ideas for designing your future whatever rooms, and to Swedish food! This is our fave’s, the IKEA food court! The warehouse was huge, you can also come to practice walking or exercise during extreme weather. They have variety of food selection, all come with healthy calories calculation. Our favorites always Swedish meatballs, fried chicken and the desserts. Have you tried their veggies balls? It’s taste almost the same as the meatballs, but more delicious! Don’t miss out on the side dish, it’s a perfect combination with veggies balls and the sauce. We’re all facing the same issues here at this moment, some if not all items are out of stock! You have to be prepared if you’re running a project, either come as grab as the stocks are ready or visit the store multiple times.

Samone Jones: Old faithful IKEA. Great new furniture. I came to look at the faucets and grab a quick lunch. As always you can get some great design ideas and gadgets for the home. My favorite are the duvets - they can always give a fresh look to a room. The food is pleasant. I got the Swedish meatballs, mash potatoes, and fries.

Giovani Guarnieri: Furniture and all you may need for your house and office you can find here. Prices are good. But you have to carry out by yourself and put it together in your house to... I like to do like that but if you don't like it will be a problem. Will be back soon

Mahjabeen Mitu: In general Ikea products are always price worthy and presentable, so you won’t struggle much to fit with your budget and planning. They have huge collection but their catalogue based marketplace will help you to get your desired one quickly. I’ve been using their products since 2013 and it never makes me disappointed. If you love to decorate your home and garden, really a great place to get a complete package of ideas! On a separate note, they have a Swedish food market of vivid collections, so you can enjoy chocolates, cookies, coffee and etc. of swedish flavor right there. Also, I would highly recommend to visit their food courts, foods are awesome! If you have an Ikea family membership, you will get discounts on foods and all kinds of beverages are free for you ☕️🍹🍸. Interestingly, they do birthday wishes to the members each year offering worth of $10 coupon and a frozen yogurt of any flavor🍦 🍦

Djey Kanjaria: Awesome place to buy furniture and household items. Also they serves delicious food. Must visit

Candie W: If you want to build it....IKEA and a little patience is all you need. I have a bit of both ;--) I frequent this Ikea because I want to achieve my own personal "carrie bradshaw" type of closet (the ladies will understand).....I also want a PAX spa cabinet. So, although I could give them 3 stars - I know they are 4 star worthy.... Here lately though, I am becoming very frustrated. Lots of things are temporarily unavailable or discontinued without notice. Makes it extremely hard when you have a large project to achieve. ALSO! This weekend they advertised their annual Julboard and I was exited for the festivities....BUT, as with everything else - IKEA missed their usual mark. I believe it is due to the pandemic but I am disappointed. I don't want IKEA to be in comparison to Walmart, Costco, or Sam's...I hold them in a higher regard....but, empty shelves - displaying things on the showroom not available - Costco type sampling....this is not you IKEA!!!! I know because I am here all the time..... BRING IKEA back!!!!!!

Sebrin Adem: As a real estate agent who serves the tri-states of MD,DC,VA and as an investor option like IKEA is a blessing. Lately, I see a lot of improvements in the home appliance and kitchen section kudos. I am like a kid in a candy store coming here. I wish IKEA will start offering professional account set up to get extra perks and discounts. I love coming here and Woodbridge location.

Charley: Overall rating of 4.7, went shopping in search of a specific type of bed frame. Was disappointed when I was informed they did not have that model in stock and opted to instead settle for the "Malm" variant. Buying the bed was super easy, when I confronted an employee he told me exactly what I needed to purchase. The bed came in 4 different items and the overall assembly of it was not too bad. However, take this with a grain of salt because I am a master builder and the process was mildly engaging.

Stephanie Jackson: IKEA literally has everything. I needed a table to match another piece of furniture I purchased from IKEA to place my record player on. Of course they had the perfect piece. It took 5 minutes to put together. Super cute and super easy.

Abi Maghamfar: Ikea is a great place for do it yourselvers and those who don't mind assembling their own furniture. The prices are good and the return policy is generous at 365 days! However on a recent visit to the College Park, MD store it was obvious they are having a hard time keeping their shelves stocked. Almost 1/3 of shelves were bare or limited stock. We had to change plan for a bed because they did not have the mattress we wanted and the support slats for the bed. It would be helpful if they mark out of stock items in the showroom so you don't have to go to the warehouse to find out they're out and then you have to start all over! On a positive note, I commend Ikea for their commitment to environment by installing solar panels all over their parking lot.

9. Belfort Furniture

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1102 reviews
Belfort Furniture
Price/Quality
4.1
Service
4
Parking
4
Location
4
Establishment
4

Address: 22250 Shaw Rd, Dulles, VA 20166

Schedule: Closed ⋅ Opens 10AM

Telephone: (703) 406-7600

Guy: Furniture store



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Belfort Furniture: what do users think?


Trish H: I will be a customer for life! I ordered a bedroom set and from start to finish it was a smooth process. The price was very reasonable and the furniture I wanted was in stock. The prices are clearly listed in the showroom - no gimmicks like Ashley where it’s marked up and then on fake sale. Gil was a true professional, it was clear he knew the business inside and out. He even came in on his day off to process my order.

Ellen Singer: I do not recommend buying anything from Belfort Furniture. I had a very negative experience with them and will make sure to communicate this through all of my social media platforms. I purchased a very expensive pair of matching wood credenzas from them and dealt with both sales folks and customer service folks over the course of a year and a half, and the final result is that I have 2 mismatched pieces of furniture (see photo of the 2 credenzas side by side with different finishes). Not only did the salesperson misrepresent the product, but the customer service folks wasted my time and theirs, and never addressed the issue that I purchased 2 matching pieces and yet they don't match. Belfort's customer service department provides lip service only. Once this company has your money, and they make sure to take a lot of it up front, they don't really do anything to make sure that the customer is satisfied with the purchase. I am amazed that they have stayed in business so long with such poor customer relations. Update 2/6/2022. As a result of this bad review, someone from Belfort contacted me and Offered a 25% refund on the furniture or a return for a full refund. I therefore revise this review because I finally got the company to make good. Belfort has a nice selection of good quality furniture. If you have a problem with a purchase , they will eventually make good - you have to be persistent.

Laura S: Buyer Beware!! Go somewhere else. I bought bedroom furniture from the show room. After about 3 months only the bed, dresser, and chest were available. As soon as the delivery man came to my house, he asked me to look at it. What came was a bright white bed and the dresser and chest were correct, with distressed white bottom and gray top. The bed hardware is silver and the dresser bronze. So it is very obvious these don’t match. When I called about the bed replacement I was told I owed extra $240. I called the manager, John. He told me the fine print on the Receipt says Belfort is not responsible for anything!! I was told they could split the cost and I’d pay $116. This is all Belfort’s fault. The store should not charge extra. This was their mistake. I went to the store and pointed out the matching set I wanted! I I have never been treated with such poor customer service and I had my whole house furnished with them. I am done. There are many other furniture stores. Avoid Belfort!!

Rickie & Terry Banks: Belfort Furniture is very beautiful and sturdy. They have an excellent selection of every type of furniture. Our furniture is very, very beautiful and we are so very happy!!! The delivery guys were respectful, friendly and professional. They put the furniture in the different room and even arranged the furniture to our liking. They set up the furniture so very carefully. Thank you to our Sale person name Thu you are so professional, friendly and respectful. Great Job!!!

Chad Craner: If only Belfort knew how to provide good customer care, and fix some simply broken processes. We ordered a leather love seat and two club chairs from Belfort. Our sales experience was fantastic, excellent service, quick responses to questions and scheduled delivery within a few days of placing the order. Unfortunately that's where the good part of the story ends. Upon delivery we noticed the back on one of the chairs was loose, it wasn't stable like the other chair. This particular chair has zippers on the bottom that allow access to see the frame. After flipping the chair over and taking a look inside, the (particle board) frame was broken on both side of the chair back. I mean broken completely across the width of the back brace. Contacted Belfort and was told a replacement would be provided but that the chairs were back-ordered.. Given the slowness in the furniture industry we expected some delay, it took weeks to get a replacement, and upon delivery of the new chair, exact same issue, broken back, in the same spot as thee first chair. Contacted Belfort again, was told they would send a repairman out, that they were aware of and knew how to fix this issue. This was on March 10, repairman finally made it out on April 6. Repairman say, oh I have to take pictures and provide a report back to Belfort and get authorization to fix the chair, then I'll have to come back and take the chair so I can fix it in my shop. Well, I already provided pictures, Belfort said they authorized repair of the chair, but now we wait some more. Sad that just a simply update to Belfort's processes could fix this issue, how hard is it to tell the repairman that he is authorized to fix the issue on his first visit? Amateur at best. Proceed with caution, and have lots and lots of patience.
Response: Hello Mr. Craner, We apologize that our service did not satisfy your expectations. Our Customer Care Team is working diligently to resolve your concerns. Your happiness is our number one priority!

Elizabeth T.: We ordered a couch in January 2021 and were told it would take 10-12 weeks to arrive; it was not ready until September (over seven months later). We did not receive any updates from Heidi, our salesperson, until we called to request information after the first 12 weeks had passed. Every time we reached out to Heidi for an update, we were told the couch would be ready in 4 more weeks. Heidi had promised us free delivery because of the continuous delays about halfway through the wait time. Just before the couch was ready, we moved two hours away. We called Heidi and asked if the free delivery would be honored even with our farther address and she assured us that the couch would be delivered to our new address at no charge when ready. When we finally were notified that the couch was ready to be delivered, Belfort told us delivery would be $599 despite Heidi's promise. We spoke with her manager who told us that there was no way they would honor the free delivery. We took a few days to figure out how to pick up the couch ourselves, and that window of time was the ONLY instance that Heidi reached out to us throughout the whole process. Clearly she was impatient to get her commission on the sale now that it had arrived in the warehouse. I would highly recommend looking elsewhere for your furniture, because I assume all of Belfort's employees are like Heidi: they are helpful in the store but disappear after your piece is ordered, do not provide any updates on the timeline, make false promises, and then harass you to pick up your item ASAP when it is ready several months later than expected.

Annette Landers: Belfort has wonderful salespeople who are informative and we'll educated on the furniture they sell. From beginning to end our experience was pleasant and exceptional. I love my new dining room set and six chairs.

Lauren Doll: Ordered from belfort in the past (2019) and had a lovely experience. Ordered a chair 2 months ago and have had a very different experience. Store and staff were lovely, we ordered an armchair, and we were told it would come end of April. I absolutely understand that there are supply chain issues everywhere, but when i order from a trusted vendor, I expect them to be able to track their stock and communicate and explain any changes in timeline. When end of April came and no update, we checked in and they said now end of May. When end of May came, we checked in and they said it would come that week. Now week later we called back and they are saying end of June, with no explanation of what happened or confidence that this won’t keep happening. Now we have had an empty living room for a month and a half (we cleared everything out based on their original estimate) and don’t know if we should cancel the order or just keep waiting. I’ve ordered two other couches from other stores in the past 12 months and haven’t had these issues. Don’t think I would order from them again.

Kathy Benderev: I ordered a new dining room set from Belfort as they had the widest selection I could fine with competitive pricing. They told me delivery would be delayed and all went so smoothly. I love my new dining room set.

Kathryn Staulcup: This review is regarding furniture delivery. The individuals were punctual and professional. They carried items into the house carefully, literally bending over backwards in order to spare the furniture and our door entryway paint. They assembled the furniture quickly and removed all trash.

10. Bob’s Discount Furniture and Mattress Store

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2309 reviews
Bob’s Discount Furniture and Mattress Store
Price/Quality
4.5
Service
4.6
Parking
4.5
Location
4.5
Establishment
4.5

Address: 5845 Leesburg Pike, Falls Church, VA 22041

Schedule: Closed ⋅ Opens 10AM

Telephone: (571) 451-1200

Guy: Furniture store



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Mary Veach: I had read reviews for this location and saw all the nice stuff said about Wendy so I was so happy when we walked in and were greeted by Wendy!! She was the perfect balance of helpful while still giving us space to browse and discuss what we liked. Whenever we had a question she was easy to find and came right over and had answers to all the questions we asked. We ended up purchasing a couch and the whole process was really straightforward - none of that “add this protection and this feature and this extended warranty” etc etc that you have to muddle through with some sales people. We actually had time to just chit chat while we waited for my husband to tend to our child and Wendy is a genuinely nice person!! Highly recommend a visit to this location… you may even want to call ahead and ask when Wendy is working!!

Hassan M: Got the beat deal . Delivery guys are awesome. Delivery was on exact day and time . I guess 59$ for delivery just threshold (dropoff inside through first door ) with assembly (90$). I don’t need that it was just four legs for my sofa . Customer service is amazing. For delivery person they called 2 minutes before arrival and then dropped it inside my living room. Best thing they took off the shoe before stepping on my carpet and were wearing mask .

John Derik Hutchinson: The website is so easy to navigate. There are so many options, and there are styles for every person’s taste. The customer service representative (Kim) was absolutely wonderful. She was so kind and helpful through the entire process. She even worked past the time she was scheduled to get off to ensure my complete satisfaction. I would and will recommend Bob’s to every person I know!

Tameka Parker: My husband and I visited the Falls Church location. Thus far, customer service has been impeccable. The staff are proactive, informative, and accessible. There is also a great deal of flexibility in the process of making your purchase. The prices are also great. I would definitely recommend them, and they will be amongst our first considerations for any future furniture needs.

Joy Kone: Yasmin was our sales associate and she made us feel like family. Her service exuded integrity, trust and professionalism. She even helped us arrange my new apartment and my parents new home by giving us tips on style and mechanics of the future. She is a class act and is true grace.

Cameron Ball: Me and my boyfriend had such a great experience here! Wendy helped us, and was so personable and knowledgeable and made it such a smooth process. Who knew buying furniture could be so fun? If you come in to this location, definitely ask for Wendy!!!!

Ivan Johnson Jr.: Had an awesome purchase experience. I had visited a total of about 5 stores looking at mattreses. I decided to go with Bob's because of the selection and the great service by my salesperson John and his team. He and also his manager were very informative when explaining the various options to help me choose the right solution. I will probably go back to purchase some other items soon.

John Knippenberg: We just picked up new living room furniture and Jafar made the whole process easy for us. Awesome selection and in-store shopping so you can touch and sit on the furniture to gauge comfortableness, texture and color. A large showroom and very friendly, courteous and knowledge staff. We're very pleased and can't wait for arrival.

Junbin Xian: I bought a full leather power recliner sofa, and the King size bed frame and also my 2 bedroom’s dresser from Bob’s. The shipping was fast and on time, also the deliver guys will call you 20 minutes ahead before they arrived to your home. However, the coworkers following my condos rules to delivered. The furniture both are great quality items, definitely recommended to you guys. 👍

on studio: The WORST furniture store I have ever seen. Oh boy, where can I start? The first day I had ordered set bedroom furniture and sofa which is 1/26/22 they said I'm gonna get all the delivered by 3/23/22 I said, "OK" after a while they told me they don't know when my furniture available for delivery. (disappointment) but still, I have been waiting so patiently. March 13 they said all my orders gonna deliver on 4/2/22 I said "OK(i was happy) and I fix my work schedule to get the delivery but never lasted 😔. Yesterday they called me she told me all my orders were ready to deliver by 03/30/22 which is next week Wednesday I said ok and I fixed my work schedule again. So bad today they tell me my order not available it gonna be ready to deliver by 4/9/22 We just so disappointed because we trust them and we throw away old furniture except only meters. Now we just decide to cancel the order and buy a different furniture store if we can't able to get the order by 4/9/22 no more baby. before you buy make sure they gonna keep the promised day. for me they never. This Store Oh My GOD so unprofessional. I will never go back again.
Response: Hello there. The original date that was provided was based on the most current information available to us at that time. We understand that this delay may cause frustration and we assure you we are doing everything we can to get your merchandise delivered as soon as possible. Unexpected delays have impacted supply chains in most industries. These delays have affected vendors both here in the US and overseas as they were forced to suspend many of their regular services just like we have. With manufacturing product not arriving, limited staff, and delays in cargo, there may be dates that have changed however we still plan on successfully completing delivery to you once it arrives from the manufacturer. If you would like to reach out to us please text your order information to 203-633-7275 and we will have a member of our sales team reach out to you to see if there's something comparable that may be available sooner. Thank you!

11. U.S. Department of State

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65 reviews
U.S. Department of State
Price/Quality
4.3
Service
4.3
Parking
4.4
Location
4.3
Establishment
4.3

Address: 2201 C St NW, Washington, DC 20520

Schedule: Closed ⋅ Opens 8AM

Telephone: (202) 647-4000

Guy: Federal government office



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Henry Myers: Not sure the State Department lost my FOIA mail, USPS lost it, or it was stolen. Ask Barry? Seems to be DNA from a family on a jacket way to small for Barry.

Ahmed Sakr: I sent 3 emails over the past couple of weeks because i have a problem with my visa and i didn't get an response!!

Waldo Labuschagne: I am very impressed with the services of the Department of State. They helped me in a special and dignified way.

David Skvirsky: Customer service is absolutely trash. Rude and ignorant people on the phone, trying to get a hold of them for a emergency passport appointment for a family member in critical condition overseas. Fix your customer service, the way their customer service representative treated us over the phone tells me they’re uninterested to help, uninterested to provide information and an appointment. Can’t treat your taxpayers that way.

Isaac Oguji: High-security outfit. You don't get in here without your ID. Several past African leaders and great heros on display at the open museum. It's a huge facility with several offices and board rooms. Cameras are not allowed where there is presence of security agents. I like the fact that all countries with relationship with the US have their flags on display at the exit bay.

Gavin68: I went on a tour of the Diplomatic Reception Room recently. It was an overall nice experience. The reception room is very nice and has many wonderful artifacts. However, the tour ran a little dry at times. But it is a nice tour for anyone who is interested.

J P: Definitely worth the visit! The Benjamin Franklin room is absolutely gorgeous with the 21' ceilings. Exquisite furniture. Magnificent paintings! Thank you!

Marie-B CDA: Sumptuous rooms with many original furniture, paintings, and objects which were the witnesses of the US birth.The view from the balcony is very pleasant.

Eugene C: My favorite tour in DC. The 8th floor is the reception rooms for foreign heads of state. Museum pieces at every turn from the table used at the signing of the treaty of Paris to original portraits of George Washington. Reserve through your congress person.

Ed Sager: Diplomatic reception rooms is a very worthwhile visit. Amazing collection of American antiques. Beautiful place to visit.

12. Ashley

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926 reviews
Ashley
Price/Quality
3.6
Service
3.5
Parking
3.5
Location
3.5
Establishment
3.5

Address: 5871 Crossroads Center Way, Falls Church, VA 22041

Schedule: Closed ⋅ Opens 10AM

Telephone: (703) 933-8842

Guy: Furniture store



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Lani: This store had many nice furniture pieces on display. However there is currently a very long delay of anywhere from one to four months for furniture to be delivered. The sales rep who assisted me was helpful, but pushy and followed me around the store when I just wanted to scope out items. I literally had to ask him to just give me a minute and I will find him when I was ready to talk about the pieces I was looking for. The pushy reps made my experience poor. One thing I noticed is that many of the furniture items did not have a label or name on them. This means that for everything you were interested in, you would have to ask the rep for details on the pricing. It would save a lot of time if I was able to just literally look at the name And price of the item directly, especially since the store is so big. It seems like the associate did not want to tell me the names of items, which I found to be odd. If I am looking at multiple pieces of furniture and comparing prices, it is helpful as a shopper to know exactly what I’m looking at since there are so many items. There was also a huge push to buy items in store, although many were listed for much cheaper online. He also try to sell me a couch that had visible damage on it. I think this was just to make the sale

Zewdu: We have had a good year 2021 except this TRAUMA. We purchased a sectional sofa in Dec 2020 from Ashly Furniture Falls church, VA and we were told it would be delivered within 4-12 weeks. however, we did not receive it until may/June 2021. after we received the sofa, the quality was not good enough. So, We needed to return part of the sofa & paid additional $100 pick-up fee and then the store wanted to charge us 30% restocking fee. We spoke to customer service & due to their late delivery timeline & poor customer Service communication, they agreed to charge us 10% cancelation fee instead. After a few back and forth with them, we went to Ashly furniture falls church to get our refund. one of the customer manager we spoke to reiterate that we were to be charged 10% fee-not 30%. The store manager disagreed & insisted that he's going to charge us 30%. We repeated to him the conversations we've been having with them, but the store manager (he said his name is Ray) and he was not even wearing a name tag) escalated it...started shouting & yelling at us. This was unnecessary so we started recording our interaction."Ray" demanded that we stopped recording, or he'll call the police & said,"I PROMISE YOU, I WILL GET YOU ARRESTED" We told him that was his choice to do so. He called 911 & claimed that he was being "harassed" by a customer; we called 911 as well & told the police what was really happening.When the Police arrived, "Ray” asked the police to make us delete the recording & escort us out.The Police told him we had every right to record the conversation as the Police himself was recording this event as well.The Police told us to deal with the refund issue with the appropriate party & to keep paper trail. We submitted compliant to BBB and we received our refund a couple of weeks ago. This process has been physically, emotionally draining & it has been causing unnecessary distress to us. BBB to take the appropriate measure as there are multiple complaint online & this store manager/location to be held accountable for the emotional distress they have caused to customers. I forwarded the video to @WTOPNews @WUSA9 @NPR . Thanks!

Ragai Abdelrasoul: My wife and I have been looking for furniture that was reasonably priced for the past 6 months. Everywhere that we’ve went has had very aggressive salespeople. Maria was extremely patient, helpful, and even gave me discounts and was on our side throughout the whole process. Highly recommend Maria! 10/10!
Response: Thanks so much for the kind words. We look forward to serving you again soon!

Amanda Murff: We purchased a couch at this location and had a good sales experience. The team members were knowledgeable and friendly and able to answer all of our questions. Our salesperson's name was Kanan and he was very friendly and responsive to our needs, plus he was not rigid in negotiations which I very much appreciated because we came in with a budget we wanted to respect and I communicated that to him. Connie handled all the paperwork during the actual purchase process and she was very friendly, professional, and transparent. We knowingly purchased a couch that was not in stock at the warehouse, so we haven't been through the delivery experience yet, but as far as the in-store experience, it was very positive.
Response: Amanda, thank you for the review. We will share this with the team!

Stela Berbic: Best service I could get! Mark is an amazing salesman! Finding the furniture I like was so easy with him! I got the best deal and was served in best way, so definitely once you there ask for him! Yara at the checkout made sure she gave me best delivery date and took care of everything smoothly! Couldn’t be more thankful! Quality at best value it’s hard to find, that store it’s the right place for it, with Mark guiding you of course!!
Response: Hi Stela, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Have a wonderful day!

Rebekah Mann: Highly recommend NOT buying in store here. It’s way better to try out the furniture and then buy online as online prices are significantly cheaper. We found a couch in store that was $300 cheaper online as well as an ottoman that was $150 cheaper online and ships sooner than what would ship from the store. Not to mention taxes and furniture protection plans are cheaper online. The sales associate that tried to sell to us said that you have to pay the delivery/assembly fee or else you can’t get the protection plan, which isn’t true. We were able to order online and do doorstep delivery for free with a furniture protection plan. Hoping you can con people into paying more in your store is not a very successful way to compete with other stores. Especially when people have the sense to take 20 seconds to use Google to confirm pricing and availability.

Kayla Regan: If I could give zero stars I would. BUYERS BEWARE! I purchased a large sectional couch from this store not even two years ago. The floor model they had was damaged and you could not sit in the middle of the couch. The salesman had told us there was an issue but to test out the other section of the couch. Maybe we were naive in believing him that the couch was damaged from it being a store model - but alas here we are and our couch has the same exact problem. The black mesh material that the cushions sit on is ripped. We cannot sit in the middle of the couch. I had purchased the 5-year protection plan and specifically asked if this was covered and was told yes. Again, my fault for not reviewing all the terms and conditions before agreeing to purchase. I tried to file a claim and of course it's not protected. I called the store directly and was told I can get the money back for the protection plan $190 as a store credit to use on a future purchase. That's it. They won't even pay to have someone fix the issue with the couch when they very well KNEW this was an issue with this model. Honestly, the cushions are all balled up on the material and have lost their sturdiness - and for a couch not even two years old where I spent over $2,000 - that's insane to me as well. Overall I WOULD NOT buy a couch from Ashley Furniture. Ever. Anywhere - but especially would not shop here.

jessica dell: My husband and I bought a sectional sofa. The sales representative, Kanan, was fantastic! He answered our questions, didn't pressure us, and overall made our trip to Ashley a great experience. The checkout and delivery schedule was seamless as well with the help of Nura. Great customer service and a fantastic new sofa.
Response: Thank you for your feedback! We're thrilled to hear you had a great experience.

Zoe Davies: Mark was a huge help. Helped us figure out what was in stock and would fit in our space when the first couch we purchased wasn’t going to fit. He made it easy to transfer the cost of the first couch toward the second couch. I haven’t always been a fan of Ashley’s but he changed my opinion.
Response: Hi Zoe, thank you so much for the review. We look forward to seeing you again soon!

CJ Young: BEWARE!!! We bought a leather couch less than a year ago for $2000 from Ashley. There is already stitching coming undone on part of the couch. What makes it worse is that it's in the middle seat where we rarely sit (the middle part has a fold down arm rest that we use). I called the store and was told that the stitching is not covered under their 1 year warranty. Even though is specifically says on the website that seam slippage is covered!! We had a horrible experience with the delivery and now an even worse experience with the customer service. Please spend your hard earned money elsewhere.

13. Mattress Warehouse of Washington DC - 14th Street

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568 reviews
Mattress Warehouse of Washington DC - 14th Street
Price/Quality
4.8
Service
4.9
Parking
4.8
Location
4.8
Establishment
4.8

Address: 3339 14th St NW, Washington, DC 20010

Schedule: Closed ⋅ Opens 10AM

Telephone: (202) 588-1080

Guy: Mattress store



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Mattress Warehouse of Washington DC - 14th Street: what do users think?


Mechelle A. King: Brenda was fantastic to work with! Throughout the process of buying a mattress, Brenda went above and beyond—understanding my needs, working within my budget, and even staying late to give me the time I needed to decide between the mattress choices she had expertly recommended. I’m just so thrilled with every aspect of the process because of the excellent customer service I received.

Preeth Gowdar: Our experience with Mattress Warehouse, and specifically Brenda, was excellent. Brenda took a great deal of time to educate my wife and I, who were complete novices with regards to mattress buying. Brenda even stayed well past the closing time to continue working with us on a possible purchase. Her knowledge of mattresses seems very thorough, particularly from her own experiences, and she was fair in her opinions (not trying to overtly push any product). She was at the end looking to make a sale happen but she made sure we got a very good deal. Brenda seems to us to be an extremely sincere salesperson. My wife and I are extremely glad we stopped at this Mattress Warehouse and found Brenda.

Laila Linares: Our experience was amazing today with the store manager Brenda and her staff! I called ahead to understand what kind of frames were available in the store and was greeted very warmly. I offered to come into the store and the in-person experience was just as welcoming and helpful. If you know what you might need for a mattress or bed frame or are new to buying like I was, I promise you will NOT be disappointed by your purchase experience! Can’t wait to try out our new bed frame and box spring to go with our new mattress.

Cory: Just had an amazing experience with Brenda. Knew exactly what I was looking for, and walked me through all the nuanced details of mattresses. She respected my budget and did her best to help me stay in it. Next time I’m in the market for a mattress, I will be coming back and asking for Brenda!

Mohammad Shouman: I arrived at this store near closing time; yet Beza and Brenda made themselves available and did not rush me out. They were committed to making sure I tried different pillows so I can make a purchase that I was satisfied with. Beza and Brenda were very pleasant to interact with. They made me feel welcome and appreciated as a customer. A plus!

karen allen: We were presented with excellent customer service. She was very knowledgable about each mattress we were interested in. She gave suggestions. She had a pleasant and jovial demeanor. I give her an A+.

lindo matla: I came to buy beds for my family and Beza was amazing!! Patiently answered my questions and gave great recommendations. Keep up the good work!

Jenalee Martin: If you are in need of a mattress, go here! They will hook you up and get you right! We loved our experience and our purchase! Thank you.

Benjamin Henderson: Beza was wonderful and super helpful. She was very thorough in meeting all our needs. Not to mention, she is a joy to talk to.

M H: After multiple failed attempts at buying a mattress, the amazing Brenda and Mattress Warehouse saved the day. I had been sleeping on non-supportive mattresses, and I was apprehensive about having to make another large purchase that might not pan out. Brenda put me at ease immediately and was very helpful. She showed me the top three choices for firm mattresses, patiently explained their differences, and facilitated my trying out the mattresses. Brenda also showed great empathy and interest in my priorities for a mattress. She was instrumental in applying a discount that had just passed. She also, as a courtesy, took off additional costs when she found out my ideal price range. I did not feel pressure to purchase immediately and in fact left to go to another mattress store in Silver Spring (and searched online) only to return to this one, believing that I had found the most compatible mattress and for the best possible price point. Brenda told me that I wouldn't find such a great mattress (that I clearly loved) at that price point, and she was right! Brenda is a consummate professional, and has a warm, fun energy that made the experience extra special and stress-free. I highly recommend this Mattress Warehouse location mainly for the amazing experience that Brenda facilitated. Thank you, Brenda!

14. Habitat for Humanity Philadelphia ReStore

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288 reviews
Habitat for Humanity Philadelphia ReStore
Price/Quality
4.2
Service
4.2
Parking
4.3
Location
4.2
Establishment
4.2

Address: 2318 Washington Ave, Philadelphia, PA 19146

Schedule: Closed ⋅ Opens 10AM

Telephone: (215) 739-9300

Guy: Furniture store



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Habitat for Humanity Philadelphia ReStore: what do users think?


Tricia Tomaszewski (trishinboots): Checked out the Re-store today and was amazed at the amount of stuff they have! It's mostly furniture separated by room (i.e. living room, dining room, bedroom) but I was pleasantly surprised to see they also have lightbulbs and lamps, curtains, pillowcases, etc. In the back there are also appliances (refrigerators and freezers especially) and some building materials like flooring. I would definitely recommend stopping by if you have a home project you're working on because they might have what you need before you buy something new. For donations, they have a separate donation center that takes furniture and household stuff. While the Re-store does not take clothing donations, there are two bins for clothing and shoes right in the front! Very convenient if you don't want to drive to Goodwill further south. All in all a good experience! I will probably make it a habit to start coming by here more often as the stock can obviously change as items are sold and new items get donated.

Emma Daniels: Great deals and affordable prices! Staff really helpful, but make sure that you measure your own spaces good tiles are not returnable

Claire Nguyen: I came in to look for a lamp and ended up buying a dining table and four chairs, for a total of around $90. Because I was looking for a lamp, I didn't think I'd need a ton of space in my car, so I didn't clear out the backseat. The staff was incredibly nice and incredibly helpful, especially Oscar, and we ended up getting the table to fit! Cannot recommend ReStore enough!

Gary Donnelly: Amazing staff top off the experience here. Great finds everywhere with the best prices!! I recommend this store to everyone no matter what you're looking for for your home.

Amanda Haddock: This place was amazing! The staff was so friendly and helpful and they had so much great inventory! We will definitely be back….soon!!! I’d give 10 stars if I could!!

Erica Winne: Every time I come in here these guys are super friendly. I bring my dog and we have a great time. Really good people here and great deals!

CS: We all know what habitat for humanity does. This is one of their local thrift stores. They get everything from knick knacks, books, furniture& kitchen cabinets. They also have some new goods donated by contractors who have supplies left over from job sites. For example new tiles, light bulbs, just about anything construction related. Check out my pictures. Prices are a smidge high on some stuff imo(like the paint, can get it cheaper in the oops section at a big box store) but I suppose that's from many different volunteers pricing. I would have given them 4 stars, but the guys working the counter are always super nice so they deserve to keep all 5 for that alone. Becareful in the parking lot if you park in front of the doors. People try and whip in off Washington while people are trying to back out. The guys let me grab a table from the dumpster area that was broken but perfect for a charity project. So I threw them the few ones I had in my pocket for a donation.

Joseph Veneziale: First time here at this store, I didn’t find what I initially was looking for but definitely found something else I needed. The employees were amazing and I’m looking fforward to coming back again.

Lana L: Good selection, but prices are RIDICULOUS. Another thrift store selling things they get for free at unaffordable prices.

Rick S.: Great second hand store that has all sorts of stuff for the home. You can donate items or donate your time! The staff is friendly and always willing to help. Located right on Washington Ave near Greys Ferry Ave. Stop by and check this

15. Anthropologie

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116 reviews
Anthropologie
Price/Quality
4.4
Service
4.3
Parking
4.3
Location
4.3
Establishment
4.3

Address: 3222 M St NW #301, Washington, DC 20007

Schedule: Closed ⋅ Opens 10AM

Telephone: (202) 337-1363

Guy: Furniture store



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Anthropologie: what do users think?


Paige Raborn: Spread my ashes at this Anthro! (Only half joking.) Somehow an extremely well organized store despite its massive size, Georgetown Anthropologie has the best items and even better associates! The wonderful and hilarious Camila helped me make a few style decisions, and she is incredibly intuitive about personal taste and sizing. I will definitely be coming back the next time I visit DC.

Lion King: My all time favorite shopping place in the U. S.! Quiet and full of beautiful stuffs! D.C branch is one of the best one, the people work there are nice and beautiful, will help you find the things you want especially the one in the shoes area, we didn’t try shoes but she gave us some advices on coat!

Hannah Degn: The best anthro building in the the DC metro area! It’s 3 stories, always has an amazing sales section, and has a great home section too! It’s such a cute store and has such a large selection! Definitely worth browsing and trying things on that you see online!

Sally G: 3 levels of amazing clothing and other Misc. items. Need appointment for Formal dresses.

Danielle Markham: Cute store, great decorations. Lots of selection, even nice to browse if you are not in the mood to buy anything.

Sujata Rajan Seth: Display of whites in front of this store reminded us of warm sunny days ahead

Jimmy Hammond: For my wife a trip to Georgetown isn't complete without a stop at the mothership of Anthropologies! She always finds something and today was no exception! A great leather purse! We were all happy!

Hecky Allman: Had the absolutely best experience in BHLDN last Monday. Found a wonderful wedding dress and experienced first class service from start to finish. Continued shopping at Anthropology and again was so impressed by the staff. Manager Eleanor was terrific. Thank you all for making the occasion all the more special due to your kindness and professionalism.

Austin Graff: If you've been inside an Anthropologie before, this one is the same, but bigger. There are three floors to this one on M Street in D.C.'s Georgetown. Clothes and candles can be found on all three floors, but the home section is on the bottom floor with living rooms and dining rooms set up convincing you to buy a pillow. There's also a small kids section on the bottom floor too. One fun fact about Anthropologie is that the founders give a lot of their money away to causes like fighting modern-day slavery and human trafficking.

Lucius Domitius Aurelianus (Augustus): Surprisingly good clearance sales given the brand and place

16. Lowe's Home Improvement

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1968 reviews
Lowe's Home Improvement
Price/Quality
3.9
Service
4
Parking
3.9
Location
3.9
Establishment
3.9

Address: 2438 Market St NE, Washington, DC 20018

Schedule: Open ⋅ Closes 10PM

Telephone: (202) 378-2500

Guy: Home improvement store



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Lowe's Home Improvement: what do users think?


Sassy Sauce: Great discounts on Christmas items as part of the holiday sale. I picked up Christmas stockings for under $5.00. There were fire pits on clearance as well. I like this location and they generally have the items I’m in need of for repairs or decorations, etc. The staff is very helpful as well.

Stuart Miles-McLean: I don't like all the self check out lines which are killing jobs. They did have things I was looking for in the wild bird and critter section, but it appears they need more employees -- all over the store -- to keep the inventory organized and properly shelved and labeled. The employees I did encounter were very helpful and friendly; it just looked like they need more of them.

Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.

Jessica Fullington: Today I went to the garden center for some outside plants. Yolanda was so very helpful! She was able to answer my questions, she even went and got me a cart so that it was easier for me to get the items I purchased to my car. It is so refreshing to have people who are pleasant and helpful at their jobs I will definitely come back to this location to get all the plants I need this spring! Marla was very helpful as well along with the young man who answered some of my questions about my plans. All around a wonderful experience!

goklt: Lots of materials here. Check out was fast. However good luck asking for assistance. Lots of associates are walking around but not helping customers. I tracked an employee down for assistance in moving materials from a high shelf to store level in the door section. He called two times for assistance to my aisle but no one came and he advised going to customer service. They called and still no help. Had to track somone down in a different department altogether. Crazy.

Chase Johnson: The employees here are courteous. But the wood cutting service they claim to offer is not available when needed. The store should just be candid that wood cutting won’t be available (or at the very least won’t be available at any specific time). I am a local DIYer (not a contractor). Before I bought wood I asked about cutting and was told it was no problem—buy it and then request a cut. I did. I was then told the lumber associate wasn’t available for an hour. I couldn’t get the wood (a single sheet of plywood I needed to cut in half) into my car, so I waited. After an hour, there was still no lumber associate, so the wood was never cut.

N R: Terrible customer service. Returning an item took 3 months of repeated calls to schedule a pickup and even when Lowe's had the item back multiple calls were needed to secure the refund. Such a hassle, so worth avoiding! The third party delivery service that they use doesn't turn up in the agreed time slots so it's very easy to miss them and then get stuck in the web of calls that are required to reschedule.

Annie Signorelli: I ordered a dishwasher with professional installation and the process from start to finish was completely nontransparent and unprofessional. The installation had to be rescheduled because the dishwasher wasn’t pulled down for pick up in time, and then when it was installed it was the incorrect dishwasher — not even the right brand. After several hours on the phone with the Lowes installation line, including being told multiple times that they couldn’t advance the process because they couldn’t get in touch with anyone at their own Lowes store, I called the store directly and was able to sort it out and get the installation rescheduled. A Lowes associate later told me that they don’t have the “luxury” of waiting on hold with the store which is what I had to do in order to ensure my order was completed. Finally the correct dishwasher was installed on the third attempt and I was told I could contact the installation line again to discuss compensation for the inconvenience. Again it took multiple attempts to even get an update on where my case stood, despite being told every time that I should expect a call back “by end of business” every day I called. When I finally got offered compensation it was for less than half of the amount I requested (I requested the installation service be refunded seeing as it took 3 attempts and I was the one having to set everything up because Lowes did not follow through). While I am satisfied with the product I am in disbelief at how difficult and unprofessional the process was with Lowes. I do not recommend purchasing appliances from installation from this store or using the Lowes installation services.

Conchita Coney: Excellent but one of the employees didn't know what he was talking about whereas getting parts for a 2019 torro self-repellent lawn mower. He told my husband and I to go to store name Grainger on MD 202 they are either closed or permanently shut down.

Elizabeth Ramming: Assistance was top notch!! The gentlemen working there were very polite and helped me a lot with specific questions. HOWEVER-- However, I needed lumber, a 1X6 piece. What they had in stock was WET. But oh! I found 2 dry pieces at the bottom. But alas, don't be happy for me. Those pieces were warped in both directions - both along the length and width. That's it. So, shut up and buy it, or fight DC traffic to go someplace else. Both of those options were the absolute WORST. Why was the wood wet amd warped?? ... Duhhh. How utterly stupid.