Best Relax Chair Shops In Washington Near Me

anngela hanks: Duane was the best throughout my purchasing process! He was knowledgeable, patient and of course professional. He helped me to understand the differences in the plush, he helped me figure out the best color for my purchase and explained the different accessories. He didn’t pressure me at all! He was just an overall cool guy who was easy to work with. Love Sac give that man more money and his flowers!

K Hearon: Duane and Taylor are AWESOME! As I was in the area checking out a few stores for a new sectional, I came upon the LOVESAC store. Duane and Taylor were both knowledgeable and accommodating as I requested they shift and rearrange the showroom samples to get a better idea of the LOVESAC. They patiently answered every question, arranged and rearranged the blocks. They were great, so much so I decided to purchase the LOVESAC!

Laura: Evan was amazing. He was helpful, polite, knowledgeable. I really appreciated him letting me put together a part to ensure I knew what to do once mine arrives

Liz Carmer: Duane was the perfect salesman. He was perfect in that we felt like we learned everything we needed to buy but felt NO PRESSURE. And we DID buy Love Sac! Delivery soon!

William Henderson: We were told that it would take the maximum three weeks for total delivery and we would get tracking numbers within the week. We started coordinating the removal of old sectional and painting of basement. On informed us there was a delay on the Tonal Sterling Lux Chenille until we called the sales person. We had to push back all plans for five weeks instead of three weeks. Very disappointed in the lack of communication and follow through.

aleisha kirsch: Great experience at Lovesac Logan Circle! Our sales associate was very informative and attentive. We will be returning to this store when we are ready to make our purchase.

Ayanah George: Great shopping experience and expertise. It was a joy to walk in the store and see the products. I was giving great information on each section, how they fit together and how to arrange them. I highly recommend Lovesac.

Lauren Williamson: People at Lovesac were super helpful, kind, and patient! Made the couch buying process so easy

Robert Pearson: Duane was great and I love the products and experience.

Anna Harrington: First, we had a guy helping us who like was non responsive at the Logan circle room and board. Then I ordered online for July 7 and the furniture store confirmed via email and when I called they told me July 7 was unavailable. Not good service for the price and wouldn’t buy here again.

Michael Horton: Room & Board celebrates PRIDE MONTH. This years #Capitalpride Parade begins at the corner of 14th and T street. Room & Board has put up the flags, in support of equality and inclusion and truly welcomes all.

Summer Logan: I was working with Lisa (who apparently is the store manager). Her behavior does not seem like she should be. My problem was passed off to Peter and I felt underappreciated as a client. Would not recommended the people that work here. Service is below expectations for the money you spend and management should do a better job. Seems like they do not care or engage with clients. Highly disappointed and unsatisfied.

Kathryn Adamcik: I ordered a couch from here in August and it was to be delivered at the start of December. It was delayed until the end of December and I waited for it to arrive. 1 day before it was supposed to arrive in the warehouse I got an email saying it would be delayed for 2 more months. I waited for 2 months and days before it was supposed to arrive in the warehouse after the 2 month delay I got an email saying it was delayed again. I have called customer service and they have been of no help. They have no idea when the couch will arrive or what the progress is on it. They will not give a discount for this long delay. I am stuck in a pattern where I expect the couch to arrive any day, and then it gets pushed back. This is not okay. I paid over 3k for my couch and am just getting brushed off by customer service, the managers that I have spoken with, and the associates who we spoke to in the store we shopped at. I was planning on purchasing a side table, coffee table, and lamp after the couch arrived, but I will no longer be using room and board in the future. I ask you all to be wary of purchasing from here. I paid for the couch in full and now it looks as if it will never arrive. I expect more from this company, and am highly dissapointed.

Tobias Wang: Fantastic customer service. Very responsive & helpful to send me missing components - shout out to Beth Gotting

Catie Kemp: Love love love. They were a bit too pricey for me to consider when I was living in my apartment, but since buying my place last November I have become a very loyal customer. I started working with Daren to get an idea of what I wanted in my living room- just having the sounding board was so helpful. I have since outfitted my entire living room with them- probably went to the store at least ten times before making my order and never felt harassed or pushed into buying immediately. My mom bought her first house in over a decade this summer and I’ve encouraged her to buy with them too (which she has and has had an equally good experience). The biggest thing for me when I’m spending money on furniture is knowing that a) it will last and b) having confidence in my purchase. I most recently ordered a set of four dining chairs which arrived on Friday and the color just isn’t quite right in my space. I went into the store yesterday and discussed the issue with an associate (didn’t catch her name)- they are very up front about wanting to make things right if you’re not happy. She gave me a sample swatch to take home and test in my space and this morning I called customer care who was happy to facilitate an exchange for me. They are back ordered until February so they even offered me the option of keeping the current chairs (so long, of course, as they are kept in excellent condition). Even speaking to their central customer service center is a personalized experience- I don’t have the same concern with other businesses that my order or request is going to get lost in the shuffle. You can get just about anything in any color/fabric/wood stain/finish that they have and the quality is outstanding- I really wish they were in the kitchen cabinet business because their wood quality, in my opinion, is unmatched by any other business I’ve explored at their scale. Everything is made in the US (Minnesota I believe). Of course with the pandemic things (especially custom items) can take a couple or a few months to come in, but this is far from specific to R&B and well worth the wait. I’ve had three or four delivery experiences with them and each time the employees were punctual, communicative, and, most importantly, careful with my home and furniture! In summary I can’t recommend them enough. They have found a customer for life in me and I am happy to scream my unsolicited appreciation from the rooftops any time! Edited to add- forgot to mention they are dog friendly (with treats!). If this isn’t the sign of a good business I don’t know what is.

Renee Davis: Don’t get me wrong, I love this furniture store. The customer service is great. Delivery service (workers) is great. It’s the actual product, the furniture quality that deserves 1 star (none if I could) our last purchase was the Reese sectional sofa. The buttons pick you when you sit on it and the cushions are cheap. No Cush whatsoever! It’s like sitting on the floor. The entertainment center has no wire outlets in the back for cord management and it scratches easily. And even though the only rerun policy listed is for mattresses I was told (Ginny) that if it was a couple weeks past they would be able to take it back? Do not be fooled by the pretty picture. It’s not worth the price!

Katherine Vargas: Great minimalistic, modern, playful and practical design. I bought two barstools and within a week received them at home. They are hydraulic so I can adjust them to different counter heights - thanks to Ayman and Tom for their through and professional service!

Quoc Thieu Tran: I reached out to Tim to see if he and his team could help move the same Boconcept pieces I bought a couple years ago. Tim was able to accommodate and the furniture was disassembled, wrapped, and moved to my new apartment. While assembly manuals are helpful, having someone who already knows how to disassemble/assemble these furniture pieces definitely expedited my move. Would highly recommend!

Shailesh Kumar: Purchased "Indivi" sectional after customization. It fits very well for two families and perfect for our family room. Very sturdy and contemporary style. We also purchased a customized large leather ottoman to go with it. Quite satisfied with the quality- bit on the expensive side but I guess worth it. Very thankful to Aymann from DC store who helped us for this purchase and spent a lot of time explaining and choosing the right stuff. Looking forward to few other Bo-Concept furniture in our home.

Michael Nagan: Two big thumbs-up for BoConcept, and Tim. The first thumbs-up is for the furniture itself. We purchased several Mariposa chairs and a Granada table. We have absolutely loved them both! They are probably our favorite pieces of furniture. The table is incredibly easy to expand and contract, so we actually do it all the time. (The mechanism is kind of fun to use, so I actually like doing it, rather than dreading it.) And the chairs are beautiful and comfortable. The second thumbs-up is for their service. We had a problem with one of the chairs almost five years after we purchased it. The warranty had long since ended, but I contacted Tim (who wasn’t even the owner when we purchased the chairs) to ask about it. He concluded that the problem shouldn’t have happened, so he offered to fix the chair for free. That involved replacing a substantial piece of the chair - which couldn’t have been cheap for them. And they did the repair in about 15 minutes at their warehouse while I waited and chatted with the lovely repair people. I guess you can tell that I feel pretty positive about BoConcept, but they’ve earned it!

Serene Kanaan: Very happy with my purchase. Claudia was very helpful throughout the process, and she always kept me updated with the status of my order and delivery. Delivery team were professional, friendly and efficient, and of course super clean and cautious. Thank you.

Noura Khayat: Regular customer here, and recently used their moving services for some of the bigger/trickier pieces going to our new place. Tim and Danielo did a fantastic job - efficient, clean, painless. A gem of a find for the furniture and moving industries!

Laura Lee: Seriously, the best customer service EVER!. We bought a couch and a rug here and Tim is so expeditious with his replies to anything we needed. There was a little piece of fabric that was sticking out after we got it delivered and he came right away to fix it. The delivery was also the BEST delivery experience I have ever had. SOOOOO OD professional! The inside of the moving vehicle was even cleaner than my house! Definitely NOT a 3rd party delivery service and fake white glove delivery. They wore booties when they came into the house, came within the time frame of said delivery, and gave 20-25 mins notice as promised. I would DEFINITELY recommend them to ANYONE! Superb 5 star service.

elizabeth scarito: Friendly, helpful staff. I came in with a specific need which was addressed quickly, time given to call home to sort through the options, and within less than an hour I had the order placed. Unfortunately, delivery times are being impacted by supply chain issues. My electric lift chair will take 4-7 months to arrive.

M ary Wolfe: I was waited on after very short wait since it was the Holiday and there were only two people working, I was acknowledged right away and told some one would be with me shortly. Once I was waited on it took less than 20 minutes to complete my purchase since I knew what I wanted and the order was done and delivery scheduled. Very courteous and helpful employees.

Harvey Banks: My wife and I went to the La-Z-Boy Home Furnishing & Design store in Rockville, MD looking for a new sofa and love seat to replace our old worn out one that we discarded. We were graciously greeted by La-Z-Boy sales associate Steven Casey when we entered the store. After explaining to him what we were looking for he was very helpful in showing us the many different types of sofas that were available. Mr. Casey was very knowledgeable of the various furniture make and models throughout the store. We test drove, (sat on) several different models before deciding on a sofa and love seat set with that has power reclining seats and foot rests. Mr. Casey was very helpful with explaining all the details of completing the sale, the warranty provisions and the delivery date. The La-Z-Boy store in Rockville, Maryland was well lit and professionally arranged. We enjoyed our visit and will return again for our next purchase. We highly recommend the Rockville, MD La-Z-Boy store for anyone seeking quality furniture and excellent service.

Leda McIntyre Hall: Rick was a helpful and patient sales associate. With the delivery chain the way it is, it’s hard to get enthusiastic about my sofa. Parking is easy and they answer the phone when called. I’d go there again.

Sarrahan Andrews: I was very happy with the service I received from Marcus Huit and Neda Mitzi. Marcus brought to my attention little things about my selections that I did not think about. After bringing these things to my attention I was pleased that he noticed these things. I am very pleased with the service that I received. Thanks to an exceptional team!!

Victor Etheridge: Geoffrey is ALWAYS spectacular, informative and very helpful.Victor

Robert Frum: If you are in the area well worth a look through the showroom to see what they have - I like the arrangements which helps me with ideas. The members always answer any questions I have and take the time to explain details, which are important to me so when I am looking for just the right piece I have the information.

Daniel Garatea: Super helpful staff, and great furniture.

Benjamin Pina: Inspiring designs, fantastic and helpful staff!

Robert Bruce Johnston: Two very kindhearted women helped me with my purchase. I know that they have excellent quality furniture, so I was very comfortable purchasing on the phone and by looking online at particular pieces of furniture. This is the third time I have bought from them. The first time was more than 25 years ago. Their furniture is magnificent.

Maria Tadic, RD: My husband and I went to the store in Kingstowne Alexandria and worked with an associate named John Oliver. He was extremely knowledgeable and helpful. We kept jumping between lazy boy and another store - going back and forth - deciding between two chairs. He was extremely patient with us and not pushy or salesy. Even when he knew we were considering another store’s option. Ultimately his knowledge and customer service was a big part of the reason why we chose to purchase the chair here compared to the other store.

Diana Johannes: I had a total right hip replacement about a week ago. One of the side effects of hip surgery is leg swelling, and I suffered pretty badly from it. I did not have a recliner and that is what the PT specialist recommended I do (elevate the legs) when I was not doing my PT exercises or walking. Gina from Kingstowne/Alexandria store was wonderful, having also been through hip replacement surgery so she knew exactly what I was going through and made specific recommendations regarding which chair would be best for me. I appreciated her professionalism and insight in helping choose the right chair for me.

Robert Atwell: Excellent salesman, knowledgeable, helpful and extremely patient. Helped us understand all of the options and let us decide what was best for us. Our decision process became much easier because of the help we received.

Zippy Duvall: The people working there were extremely nice, helpful and professional They gave us plenty of time to look around and then answered all our questions Service thus far has been great. We can’t wait to receive our new recliners.

Robert Sepe: I ordered a recliner from them in late Nov. and was guaranteed that it would be delivered to me by March, 2022. I just called to ask on the status and was told it will now arrive by the end of May. When I pointed this out to the salesperson on the phone, she said that it normally takes 4 - 7 months to deliver. <- Something I was specifically not told when I bought the chair. My wife and I both remember being told it would arrive no later than the end of March, 2022. Disappointing.

Rob Perkins: Store was very busy due to sale. Sales associate was friendly, knowledgeable, and made good recommendations. Nice selection of recliners; I was able to find what I wanted.

Sharon Salerni: Staff was helpful and showed me several different options. Sounded like she knew what she was talking about as I was looking for a recliner for my current back surgery. She stepped away to check inventory and that took a long time. When she finished most of the recliners I liked were out of stock. I ended up purchasing one that she showed us in brown but said it would be a different color/leather and showed a sampling. Hard to tell from just a sample but it arrived last night and I’m very happy with it! Only thing that is strange is that when I say in the one in the store my feet reached the ground. However my feet don’t reach the ground when I sit in the one that they delivered.

Judy Curry: The expertise of their sales person, Dorothy Kim, allowed for a quick and efficient sale! I knew exactly what I wanted and with her knowledge she was able to offer suggestions, Narrow down my selections and help me pick the perfect option. Kudos to her for her thorough knowledge of their offerings. Quite impressive! Thanks

Bob Edmonds: Julie was our sales rep and made sure all details were covered. We had to wait 7 months but that was very clear. After furniture arrived at store we could not take delivery for another 2 months. They held it for us until we could accept. All in all pretty smooth process!

Amy Coxon: I went I to the store to buy a recliner. The sales person I had was nice enough but did not know much at all about the product and wasn’t too helpful. Most of my questions were not answered well and he clearly did not seem like he was in the mood to help me figure out my options. I had looked a bit online and had some idea, but I’m short and wanted to sit in the chairs and see what fit. He showed me one model but when I asked to see comparisons and other things he just was. It helpful. He did end up showing me a chair on clearance that I eventually decided to buy becasue he told me the other chair I was interested in would take seven months to get. And, I do like the chair I got but better service would have been really helpful. All of that said, he also didn’t seem to know how to work the computer etc so maybe he was new and just training-I don’t know.

Jennifer Tarr: Dorothy was very informative and helpful. She did all of the research that was necessary in order for me to make an informed decision about which products to buy. Michael was super helpful, too. Very pleased with the outcome. I’ve only used Lazyboy in the past, and will definitely do so again in the future. Jenny Tarr

Jay Makdissi: It took exactly 6 months to deliver two chairs , the chairs are awesome but I had to chase the store , and they kept pushing the dates of delivery beyond their promised and written receipt of 4 months. And of course return is no option for them even if they passed the promised 4 months. They have a weird return policy tailored to their interest only. Again I love the product quality but communication and management deserved to be called Lazy Boys. Will not buy from this brand again

Liz Hild: I was so impressed with the quality of the Lazy Boy merchandise. With Ken’s help (5 stars right there!), I ordered two beautiful leather reclining chairs and brought home a coffee table and three side tables. I will be returning to Lazy Boy for my next furnishings purchase.

Dan Branch: Sarah ( Pentagon City Mall Store ) was phenomenal in helping us choose the perfect LoveSac option for our family of five. She was extremely positive, informative and responsive throughout the week while we pondered the purchase. We are excited to get our Lunch veSac and will refer anyone we can to see Sarah at the LoveSac Pentagon City Mall location. Our neighbors went to see Sarah, and now they are purchasing a sactional also. Dan & Kathleen Branch Arlington, VA

Alex Martinez: I had a great experience at the Pentagon City store. I had visited the location on more than one occasion and every time the young lady working was extremely helpful. Angelica was able to answer every question I had every time I visited the store. Her help was very instrumental in my purchase decision. Please let her know that she is doing an awesome job with her customers.

dave clark: The staff was incredibly helpful and thorough throughout the whole process. We went online to sketch out an idea of what we wanted, but being able to sit down and see all the fabrics in person, work on configurations, and finalize the couch was great. We would highly recommend to anyone looking for new furniture!

Tanya Nikam: Nakiya was amazingly patient and so knowledgeable about everything Lovesac. I appreciated her wonderful customer service. We aren’t ready for a new couch quite yet but got some accessories and will definitely be back once we’re ready for a couch - Nakyia sold us on the product!

Dudley Squad: Taylor gave a very calm, and easy going experience. There was no pressure to purchase at all...which allowed us the peace to make our own decision to buy that same day. Our kids chilled on the big love sacs while we were able to pick out details of our couch. Can’t wait to set it up.

Kevin Lutz: Our experience purchasing Lovesac furniture was amazing! There was no pressure in the sale, and the sales representative was extremely knowledgeable about the product and provided absolute attention to our needs. Additionally, the sales representative followed up checking to see if we had any questions regarding the product. Once we decided to make a purchase, the sales representative walked us through the process again, verifying what was needed to meet the room’s measurements and our desires. This process and due diligence gave us confidence that we had the right amount of pieces and that we could count on support and guidance in assembling the pieces when received.

Kathy Trickey: I visited the showroom twice and found all representatives to be attentive, personable and helpful. They showed patience in helping me view various options. Being able to play with small wooden blocks to assemble and visualize the possibilities was fun and useful. i have cats and was delighted to hear of fabric options that would be best for my one who tends to scratch furniture. I have to say that I experienced outstanding customer service!

Linda Starks: Great customer service experience. Patient, kind, respectful, good listener as far as what I was searching for. Was able to find exactly what I wanted after only a few minutes. Type, color and everything I needed to hear in reference to how to protect furniture as well.

Melony Suber: I went in looking for a birthday gift for my husband, who’s birthday is in four days, Ms. Walcott saved the day. She was very knowledgeable and assisted me with the utmost professionalism. She helped me find what I was looking for and the process was seamless. That was the fastest time I’ve ever been in and out of a furniture store in years. She is truly an asset to your organization. Thank you so much Ms. Walcott.

Sandra Gibeault: Excellent products to choose from and expert advice from the friendly and professional staff!

Phyllis C Cotton: My husband and had a very pleasant and productive time with Angela the Sales consultant at the Waldorf La-Z- Boy Furniture location. Angela was patient, personable and professional! Thank you.

Marylou Marks: Visited the Waldorf showroom twice to look at furniture. We picked out a new living room set the first time but could make up our minds about fabric/color to get. Went back this past weekend and worked with store manager who helped us decide what colors would work well together for our room (took pictures of our room and a sample of carpet). She was able to show us what it would look like in our room. Can’t wait for it to come in.

Chique Affairs, LLC: The personnel were helpful with selecting swatches according to my modern/contemporary style and taste. The furniture arrived when expected and the look of the furniture is very impressive.

Jodi Gorman: Angela was wonderful. She worked hard to try to find a recliner that was in stock. It will be delivered on Friday and we are very excited. She was very kind and professional!

Wendy Lee: We loved the design of this solid wood table set. The Chair Shop is the dealer for the manufacturer of the table set. As the reviews for the Chair Shop seemed good, we decided to get the table set from the Chair Shop. After a little over 2 years of light use, we noticed a crack along the wood grain in one of the legs of the table. Local furniture repair stores we consulted all agreed that the crack was due to manufacture defects (the design, the chosen wood, and/or the way of crafting). However, the Chair Shop did not provide us satisfactory post-purchase service and also was not cooperative when we contacted the manufacturer. We won’t buy any furniture from the Chair shop and won’t recommend any of our friends buy furniture from them. Luckily we have plenty of other solid wood dealers in our area.

George Owino: Great quality and fair pricing . the owner is very well mannered and knowledgeable of every piece of furniture he sells. My mom and I bought a set of island counter chairs and they fit in lovely. I would strongly recommend any people looking for new style and old style all hardwood chairs to check out "the chair shop".

Lara Mayer: My mother and enjoyed a very comfortable & rewarding shopping experience. Almost all of their chairs are made in the USA. Mom bought a beautiful red chir and the guys delivered it 20 min after we called to let them know we were home. Five star service all around. You will not be disappointed

Laura S: Buyer Beware!! Go somewhere else. I bought bedroom furniture from the show room. After about 3 months only the bed, dresser, and chest were available. As soon as the delivery man came to my house, he asked me to look at it. What came was a bright white bed and the dresser and chest were correct, with distressed white bottom and gray top. The bed hardware is silver and the dresser bronze. So it is very obvious these don’t match. When I called about the bed replacement I was told I owed extra $240. I called the manager, John. He told me the fine print on the Receipt says Belfort is not responsible for anything!! I was told they could split the cost and I’d pay $116. This is all Belfort’s fault. The store should not charge extra. This was their mistake. I went to the store and pointed out the matching set I wanted! I I have never been treated with such poor customer service and I had my whole house furnished with them. I am done. There are many other furniture stores. Avoid Belfort!!

Rickie & Terry Banks: Belfort Furniture is very beautiful and sturdy. They have an excellent selection of every type of furniture. Our furniture is very, very beautiful and we are so very happy!!! The delivery guys were respectful, friendly and professional. They put the furniture in the different room and even arranged the furniture to our liking. They set up the furniture so very carefully. Thank you to our Sale person name Thu you are so professional, friendly and respectful. Great Job!!!

Lauren Doll: Ordered from belfort in the past (2019) and had a lovely experience. Ordered a chair 2 months ago and have had a very different experience. Store and staff were lovely, we ordered an armchair, and we were told it would come end of April. I absolutely understand that there are supply chain issues everywhere, but when i order from a trusted vendor, I expect them to be able to track their stock and communicate and explain any changes in timeline. When end of April came and no update, we checked in and they said now end of May. When end of May came, we checked in and they said it would come that week. Now week later we called back and they are saying end of June, with no explanation of what happened or confidence that this won’t keep happening. Now we have had an empty living room for a month and a half (we cleared everything out based on their original estimate) and don’t know if we should cancel the order or just keep waiting. I’ve ordered two other couches from other stores in the past 12 months and haven’t had these issues. Don’t think I would order from them again.

Kathy Benderev: I ordered a new dining room set from Belfort as they had the widest selection I could fine with competitive pricing. They told me delivery would be delayed and all went so smoothly. I love my new dining room set.

Kathryn Staulcup: This review is regarding furniture delivery. The individuals were punctual and professional. They carried items into the house carefully, literally bending over backwards in order to spare the furniture and our door entryway paint. They assembled the furniture quickly and removed all trash.

Ivy Turner: This was by far the best furniture shopping experience I’ve had. I moved from FL to VA and needed to furnish the entire home. After going to six stores, not having any luck, I decided to make one more stop at Furniture Max. Bryan assisted me, he was so patient and very helpful. I didn’t feel any pressure and he gave me great prices. The selection and prices are amazing. I ended up getting all my furniture there and with delivery in 2 days. All the other stores said 2-3 weeks. I highly recommend Furniture Max!

Preaw Jasmine: This is the third time we shopped at Furniture Max. We really appreciate Moe and the team for their professionalism and customer service! Moe is extremely helpful and he always ensures that our needs are taken care of. We will be sure to recommend Furniture Max to friends and family with no hesitation! If you are looking to buy good quality furniture with reasonable price, you should definitely check out this place. 100% highly recommended 👌

Ellaina Centeno: 10/10 recommend Furniture Max Falls Church. They have the best selection in town and the prices are unbeatable. Mo & Sam we’re super helpful and knowledgeable on all products. It was a great experience and will definitely purchase again!

Miss Estell: I was pleasantly surprised with what I found at this store. Nearly everything was 40% off! There is more than one way to pay: credit through Synchrony, 90 day same as cash or just straight purchase. Sultan helped me piece some things together for a great total price. He was patient and great at suggesting quality pieces. You can literally come here and furnish your entire home at half the price of Ashley Furniture.

Roseanne Rubin: The selection here is enormous. Bryan helped us find just what I was looking for and the items are in stock, so i will have them in a week! I will update my review when the items are received.

Alyssa Morrison: After looking at a multitude of other stores, I found my perfect couch at Furniture Max. Their staff was very knowledgeable and accommodating all while offering competitive prices. Five stars for this buying experience and would highly recommend them to others seeking the same.

Maritza Ortiz: The staff was warm and friendly. I was out of my shy shell in less than 15 minutes and enjoying shopping for a Lovesac. Then at checkout, the team made sure I was very informed about my purchase, and went as far as to hand me a business card in case I would have any later questions/issues. Thank you for uplifting my day.

Shawn Rooney (MPD): I called into Lovesac and Sharleta helped me. I told her I was apprehensive since my “Big one” Sac was expensive. She made it so much easier and ensured that I got an extra 5% off since I’m in law enforcement. Also, Sharleta asked if I had a Regency Card and offered to see if she could get me 0% for 12 months on it. I was able to get a sale price, plus an additional 5%, and the 0%! I was able to get it cheaper than expected. Really appreciated the service she provided.

Chad Larcom: Very knowledgeable and helpful, will let you play around with setting up and taking apart the models to get a feel for how the modular parts work

Sara Wesley: We went to the Montgomery mall location in MD specificity to see Sharleta. We had gone in to see the couches two years ago and we were sold. However we had a tiny little apartment and told her we would be back. Two years later we have a house ans went back in ready to pull the trigger. Not only did she remember us (we used to work in the same industry) but she was as wonderful as we remembered and so excited that we were finally ready! We started over as our original design was to small for the space we ended up with. From beginning to end it took about an hour. The store was clean and everyone was actively sanitizing things as they were touched. Financing was quick and the actually purchase seamless. We are so excited to get our new couch in just over a week (according to shipping notifications!) and will be back for a few more pieces in the next year or so! Can’t wait to get this set up!!

Mom of the year Messer: I went to visit the lovesac in Montgomery mall. The staff was wonderful, we got great information. Wonderful and pleasant experience

Dominique Laws: My experience with LoveSac has been amazing from start to finish. I knew when I moved that I wanted to purchase a functional sectional and have it last more than a couple years. I call this my “big girl couch” because it is the first time I’ve spent a substantial amount of money on a piece of furniture. And I know it was well worth it! I had envisioned the fabric that I wanted but I decided to visit a showroom to really see if it was the right color and style. I was blown away at how much I didn’t like the color I’d chosen before, and after Nina explained all of the options, I ended up really loving the midnight navy corded velvet. I made my purchase about 2 weeks after visiting the showroom and I was so please with the customer service I received from Sharleta. She took the time to help me purchase my 6 piece LoveSac. It’s supposed to arrive tomorrow and I can’t wait to set it up in my new home!