Best Stores To Buy Cheap Custom-made Furniture Washington Near Me

Patrick D: Nothing but good things to say about Dennis. I wanted a specific side table from a retailer. that’s no longer being sold. I gave him some pictures of it and he replicated it to a tee. The quality and craftsmanship is indistinguishable from a big name retailer. We’ll be using these tables for years to come. Hope we can tap Dennis again for more furniture in the future.

Christina Garneski: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueLove, love, LOVE this beautiful coffee table made with care. It’s really better than I could have imagined. Excellent craftsmanship, thoughtful design, and great service. Couldn’t ask for more. And so happy to support a local artisan.Service: Custom furniture

Jacob Mullin: Dennis has done several jobs for us, both custom pieces in our nearly 140 year old row house in DC. He was meticulous and willing to try anything to make sure it was meeting our expectations. Excellent craftsmanship. Even added some personal inlay touches that were fantastic. He was personable and really listened to what we wanted. Could not recommend him enough! Service: Custom furniture

Alan R: We came across Austen/Morris when looking for a custom banquette bench and ended up commissioning Dennis to build the bench along with a table and stool to complete our dining nook. He’s a true artist and craftsman and if you’re looking for something unique and timeless he can create that for you. The process was fun and collaborative, starting with a visit to our space. We exchanged inspirational examples of what we like and discussed wood types. Ahead of the build, he provided 3D renderings of different possibilities, which we then refined before making a final decision on what everything would look like. Custom furniture can be intimidating, but Dennis was great about working within our budget and being flexible as we kept changing our mind. Pricing is very fair considering the quality and the fact that everything is made locally in DC. Highly recommend. Services: Table construction & installation , Custom furniture

K&M: Dennis of Austen Morris Custom Furniture works MAGIC -- I cannot recommend him highly enough! My first order with him was a custom wall-mounted shoe cabinet for our entryway. I had a very specific vision of what I wanted and Dennis executed it even more perfectly than I imagined. His work is meticulous and beautiful, with careful attention paid to every detail. His prices are also very fair for the quality and custom nature of the work. The whole process from start to finish, including in-house installation, was extremely professional and efficient. My husband and I will be loyal clients for years to come, with a custom desk already next on the list! Thank you, Dennis!! Service: Custom furniture

Marcia Chatelain: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueGorgeous custom coffee table to fit our really big living room. Beautiful and high quality work, and great communication along the way!Service: Custom furniture

Justin H: Fantastic place for custom wood furniture. Massive warehouse full of different size/shape/grain planks to choose your custom to able from. We wanted something solid wood that would last forever and were so happy we found this place. See the pictures for before and finished product. They sealed the table and had numerous leg styles to pick from. We were even able to get a side table from the same slab. Great family business where customer service is their first priority. Highly recommend you check them out!

Angie Rhinehart: We came upon this store when we were out looking for new bedroom furniture. While we didn’t find that, we did find so much more! Don’t let the outside deter you, a treasure trove awaits you inside. They carry such unique and reasonably priced pieces. Plan to spend a good bit of time because there is so much to see that it takes several times around the warehouse to take it all in. The best part of this place is the customer service. Furniture shopping can feel like being fed to the wolves, but not here with Nico. He was present to offer help but not in your face and he was incredibly friendly. We found so many things we want for our home but picked up a few to start and are going back for more soon. I cannot recommend this place enough!

Folashade Osibanjo-Quinn: Great furniture store with superb customer service. The owner was incredibly nice. My husband and I visited last week to pick up a small dining set and we were pleased with the craftsmanship and options. We will definitely return. Highly recommended for those looking for quality pieces.

Laura Ruth: R-Home sells the most amazing furniture. It’s a hidden gem! We bought a large dining table and 10 chairs earlier this year and couldn’t be happier with the final product. Everyone who sees our house immediately notices the table. It’s not the cheapest but it’s solidly made, family-owned, and unique!! We just ordered a coffee table because we can’t get enough of their beautiful furniture! Highly, highly recommend.

Chandra Khoe: This store is a National Treasure. The wood product is so great and awesome. We never see many stores like this in the United States. The quality of wood products, the products variation, the customer services are wonderful. Surely, we will buy more furniture again from this store.

Bule Story: ^_^ BuleStory review for Hardwood Artisans 😊 There is one murphy bed in Hardwood Artisans - Shirlington, Virginia which really really surprised me because the bed just look like a wall cabinet but it can be open and you can pull the bed from those cabinet more like a secret bed 😎 that MI6 use for keep all the guns and weapons 🔫 hahahahahahahahahahahahaha 🤣🤣🤣🤣🤣 (feels like being James Bond) 😎😜 it does make me really impress. The another model for murphy bed looks good and nice as well, but this one i like it the most!

T Banner: Beautiful wood work. Lots of innovative designs and craftsmanship. I would decorate my entire home with their work but.... I cannot afford it. Many of the pieces are expensive. I am not saying that they are over priced, but if you are not looking for heirloom pieces then this may not be the place for you.

M P: This is a great and unique furniture shop. Their employees are really nice and help you find exactly what you’re looking for. Definitely recommend!

Marcus Mancini: Authentic wood craftsmen, friendly and approachable, beautiful products.

Boone Gary: Awesome great deals of Furniture yet every affordable.

Marc Noble: Love their hand made wood furniture.

Rachel Landry: We had a great experience ordering our couch from Creative Classics. The sales associates were very helpful, but not pushy. There was a long lead time on the couch from the manufacturer but when it finally arrived, it was worth the wait. The delivery crew was professional and friendly. I signed off on the couch and realized shortly after that there was a fabric snag on the arm and an imperfection on the leg. When I contacted Creative Classics, they responded immediately and contacted the manufacturer to look into options. The manufacturer wanted to repair the upholstery and leg, which would have required us to surrender the couch. CC offered a couch to borrow during this time, which they would deliver. After more discussion, we really did not feel like going through such a process, during pre-vaccination Covid, for such small imperfections. I suggested a small monetary compensation to account for the damage and CC issued us a check, for what we felt was fair. The customer service is top notch and would never be found at larger, big name stores. They came through even when the issue was with the manufacturer, not their company. We will absolutely return to Creative Classics when we need quality furniture in the future.

Robert J.V. Sumner: I have been visiting Creative Classics since I moved to this area and well-before I was able to afford to shop there. During my visits, I met and have gotten to know Ann and the owners, Rachel and Scott. When stopping in, if only to browse, the staff has always taken time to tell me about the products they sell, how they are made, what is new, and the array of options that are offered to make each piece truly custom. Many of the products sold at Creative Classics are also made in the United States, by hand, and are scaled for smaller condominium spaces, which has been a refreshing contrast to many of the large, overstuffed or oversized pieces that are widely available. In recent years, I have been able to afford to buy some items from Creative Classics. The service is second to none, the items delivered on time with care, and are lasting longer than other products I have bought at mass retailers. I regularly receive compliments from guests about my furniture and how it brings my home together. To address some of the comments about the cost…well, you get what you pay for at any store and Creative Classics is no different. I have paid less for furniture from larger retailers where finishes have dulled, or components have failed within a short amount of time. My pieces from Creative Classics look just as good as they did when they were delivered. Of note, a dining set I purchased from Creative Classics was signed by the workers who built it in Illinois; a sofa I purchased from a manufacturer in North Carolina came with a card signed by each person who had a role in the construction of the piece ranging from the seamster, to the fabric cutter, to the upholsterer. This attention to detail and quality is not inexpensive but it lasts and the pieces are truly personalized. I cannot say enough about how welcoming Ann, Rachel, and Scott have been to me over the years and it is always a pleasure to stop in and browse. If you are seeking quality, American made furniture that can be tailored to your space and tastes, with personalized service, I recommend Creative Classics without hesitation.

Jessica Teel: I really had an outstanding experience with Creative Classics Furniture. Everyone was outstanding from working with Melissa to selecting my item to Ann on providing regularly the status of my order (Due to COVID-19 delays) and Dan making sure everything was on route and timely. I am very happy with the final product. This is my second time ordering from Creative Classics. I worked with Creative Classics over 10 years ago when I ordered our first bed when we first purchased our home. Creative Classics still has wonderful customer service even during the current environment with COVID-19 and the demand for furniture and home products being high. I am so happy I decided to reorder another bed tufted headboard and frame from them again. I highly recommended them to my neighbors and friends and will continue to do so. Such an amazing furniture shopping experience.

kelly holland: As a designer I have worked with Creative Classics for years. Their friendly professionalism sets the bar high and they consistently impress. Ann Hill treats each and every project, large or small, with patience and respect and is always a step ahead of the game in getting the job done. The delivery team is amazing - they are timely, friendly, very professional, and always go the extra mile to ensure an expert installation. I love working with the Creative Classics family.

FlimFlam Man: I highly recommend this store if you are looking for high quality, American-made furniture. My wife and I live in a small, two bedroom condo. We purchased all of our living room furniture from them and had it delivered around 2 months ago, and just finished placing another order for a dining room table, chairs and a buffet. We love this store so much that after the dining room furniture arrives, we will be ordering new bedroom furniture from them also. The staff and owners of the store are very nice, helpful and professional. The delivery guys were friendly and very good at their jobs - all of the furniture arrived without a scratch and in perfect condition. All of their furniture is custom-made with hundreds of options in regards to fabric choices, materials, colors and patterns. When we sat down to look at some of the fabrics for the couch, Rachel, one of the owners, must have noticed a look of desperation on our faces as we tried to figure out what we wanted. She told us they had designers who could come out to our home to help wade through all of the choices, so we decided to give it a try. That was probably the best decision we made. Our designer was Elisa - she came to our home and spent nearly two hours with us to figure out what we were looking for. A week or so later, she gave us multiple design plans for the living room, dining room and bedroom, and also gave us recommendations on new carpet colors and patterns. To finalize the color and fabric choices, Elisa even met us at the store on a Sunday morning (usually her day off) a few hours before the store opened. Our living room looks beautiful and is very comfortable. Everyone that comes to visit comments on the great looking furniture and loves the way our condo looks. I am so glad we took advantage of their design service, and even happier that Elisa is so good at what she does.

Victor Etheridge: Geoffrey is ALWAYS spectacular, informative and very helpful.Victor

Robert Frum: If you are in the area well worth a look through the showroom to see what they have - I like the arrangements which helps me with ideas. The members always answer any questions I have and take the time to explain details, which are important to me so when I am looking for just the right piece I have the information.

Eric Overton: Staff at this store were basically useless and didn’t seem to know much about the products for sale. Fortunately, I was only there to test a floor model before buying online. Shipping was fast with only two weeks between purchase and delivery. Delivery dudes were both prompt and chill.

Geneva: I was wary of buying from this store based on some of the reviews here; however, after a year of searching for the right sectional, I found the perfect one for me at West Elm. I received good service from the store. The sales person was very clear that my sectional - which I bought in November for a nice discount - would not arrive until early January. As promised, I got calls and emails from the delivery department the second week of January and was able to schedule a date that worked for me. The two delivery guys were amazing - they had to maneuver their big truck down a narrow alley to get to the loading dock. They were professional and efficient and out of my apartment in less than 15 minutes. The sectional is exactly what I wanted and so comfortable.

Jonathan Mullen: Some nice stuff. Seems overpriced for what it is. Similar to Crate and Barrel.Joybird is just down the street and offers higher quality furniture at a better price.

Annapurna Mitra: The worst delivery experience I have encountered. I ordered a dining table and four chairs, with in-home delivery. The chairs were sent via UPS, not assembled, and with no explanation despite paying $250 for in-home delivery. I live alone, and there are 7 pages of assembly instructions requiring two people. I have no way of doing this, and am left with a living room like a furniture warehouse. On the other hand, the dining table, which was ready 10 days ago, and I had asked the customer service to wait and schedule an appointment for all items together is yet to arrive. I cannot find a way to schedule anything on the website, and on the phone I can not find a way to talk to a human being. I have received no response to my email. If I could give zero stars I would.

Sara Barth: Warehouse Showrooms is great! We purchased a bedroom set and couldn’t be happier. Excellent quality solid wood furniture at reasonable prices. The staff at Warehouse Showrooms are so easy to work with and gave us realistic expectations about delivery timelines. We ended up adding a piece to our order a few weeks after our initial order was placed and they did not charge us for the second delivery. We’ll definitely shop with Warehouse Showrooms again!

Margaret Veenstra: This local business is great! The shopkeepers are friendly and helpful. All the furniture is made in America! Much of the wood furniture is crafted by Amish. We find value and quality in everything that we purchase here. We’ve previously purchased a bedroom set and today we purchased a couple mattress sets and a bed. We can’t wait til delivery day! Support local business, you wil not be disappointed.

Barry Rosman: We bought 5 matching walnut chairs to go with our new Live Edge table. The chairs legs were too wide to fit 2 chairs side by side. After some discussion, the came up with an innovative solution to move the table legs at no charge. They saved the day and fixed it within 24 hours. That is service. They are very helpful, creative and very easy to do business with.

Janet LZ: BEAUTIFUL FURNITURE!! Warehouse Showrooms has gorgeous furniture! The quality is outstanding and the prices are very reasonable! Helpful sales personnel. I have bought at least 12 pieces from this store and have never been disappointed. Many of the items can be customized. This place is awesome!

Samuel Hodgson: This store offers beautiful, high quality, and very functional furniture. The staff is friendly, and the service both before and after purchase is phenomenal. My fiancée and I have returned to them for multiple items, and had an outstanding experience each time. We struggled at other stores to find items to fit our budget, needs, and aesthetic preferences, but Warehouse Showrooms has always come through. I cannot recommend them highly enough.

Alek Cannan: High quality, hand made, solid wood furniture at fair prices. This showroom is excellent and the staff are really knowledgeable, helpful, and friendly. We visited the showroom looking for a dining set and a sleeper sofa. We were really impressed with the range of options available and the high quality workmanship. And most items are very customizable to adjust sizes and wood types and finishes to match just what you are looking for. We are really impressed and would highly recommend this shop to anyone looking for long lasting furniture.

Paula Lewis: Great experience. We wanted to try out a particular brand of chair before ordering a set online. Warehouse Showrooms had great customer service and after we decided we did like the chairs, they were able to order them for us at a better price than we would have gotten buying directly from the manufacturer. They also had a wide selection of other really nice furniture. Would definitely shop there again.

iktibar rapkat: We ordered 2 beautiful real Leather brown couches and we couldn’t be any happier with it. Andy has been great help, delivery guys were super nice. Price is very reasonable, quality of the couches are phenomenal!!!

Jessica Kropf: This is a good store to visit if you like solid wood furniture. They have some items available to carry away same day, and offer custom orders as well. They also have a lot of large wood slabs on hand to select and custom finish for live edge tables. The location at 2936-B Prosperity Ave. is scheduled to close and consolidate with the Alexandria location (possibly by July 2022?). They have live edge wood slabs there still, along with rustic reclaimed cabinets and furniture, tansu style chests, and tables and chairs. Items are discounted at that location currently until the move, or visit the main location in Alexandria for a wider selection of furniture and decorative items.

John Crumbley: My wife and I have purchased several items from Niko. Stools, chairs, patio furniture, and other knick/knacks. You name it, they have it. He and his family are lovely, fair, and produce quality furniture. We always consider R-Home first whenever we are in the market for a new furniture item. Strongly recommended...

Arthur Lord: Great quality, family-owned business, with even better customer service. We were very happy with the dining room table and chairs that we bought. After we used the table daily for a year, we noticed the wood started to separate at one end-- we contacted the owner (Bram) and he happily fixed the table, free of charge. Even gave us a loaner for the days it was in their shop. They picked it up and dropped it off around our schedule. It looks and works great now. Talk about standing behind your products. Would definitely shop here again.

JP Murphy: After looking at all the usual places for outdoor furniture we found R-Home. We really liked what we found in the store and it was hard to decide what table and chairs to purchase for our new deck. We decided on a teak table and chairs that we are very happy with and look great! Bram was wonderful and delivered exactly on time and we are very pleased with the selection, price and service. We will likely be back!

Marc and Ann Bickoff: The desk we ordered arrived on time. It is exactly what we wanted. This small family owned company is completely professional. We will most definitely use them when shopping for future furniture needs. R-Home Furniture carries different and unusual items. What a welcome change from the standard furniture store fare!

Daniel Garatea: Super helpful staff, and great furniture.

Benjamin Pina: Inspiring designs, fantastic and helpful staff!

Da M: Stopped in but was told you need an appointment. No where on the website does it say you need an appointment. The showroom looked to have about 5 people in it. Its okay. I ended up ordering from a third party and saved the sales tax! After that experience i will not order direct from Knoll

Kay Moyer: Contemporary, high-end office furniture at affordable prices. Pieces will not go out of style on 10 years. Timeless.

Bruce Six: Knowledgeable about the product and a fair number of examples.

Elizabeth Nova: I have used California Closets in 3 houses and their work is exceptional and the quality outstanding. My designer was pleasant, efficient and did an amazing job designing a new pantry and 3 large closets. The installer was on time and did an incredible job putting it all together and cleaning up after. The materials are so strong and dyrable and very beautiful. Shelves are adjustable. Please express my deep appreciation to the designer and installer. CC is worth every penny and I highly recommend them. Services: Closet design , Kitchen design , Cabinetry & hardware design

CH: Over the years I had excellent experiences with California Closet. Although the company exchanged hands. But, nevertheless I had the installations of my closets in my two condos by their excellent Designers and Installers. In the past, I worked with Marsha, Designer, and Ralph the installer; and most recently with Colleen Cuff, Designer who I highly recommend for her professionalism, efficiency, experience and follow-up through the installation phase. The installer Mr. Dong was just superb, efficient, courteous, meticulous and the work was flawless. Definetely I would recommend their services. Services: Closet design , Cabinet construction & installation , Cabinetry & hardware design

Wendy Patten: I used this company to install wall to wall bookshelves. I wanted something that we aesthetic but could really handle all my books. The designer did a great job meeting with us to review our needs and what we wanted. She kept flexible and submitted several options. We chose our favorite option. The installation was done in one day and done well. There was a need to come back for a small correction and they did a great job with that as well.

Carol Weiss: California Closets designed and installed a home office — wraparound desk with shelving, drawers, special inside cabinet for printer, etc. The designer did an excellent job translating my vision into a highly detailed concept drawing that fit some tricky dimensions including a window on one side of the desk. The designer provided options and guidance for materials and colors, and ensured the design was exactly what we wanted. Installation was meticulously carried out; the two techs were extremely professional and everything fit perfectly. They also thoroughly cleaned up poop afterwards. California Closets created a functional and high quality home office at a fraction of the cost that a custom design contractor would charge. We couldn’t be more pleased. Service: Custom furniture

Kendra Bacchus: The design process with Reza was great. My needs were taken into consideration 99% of the time. I knew what I wanted prior to meeting which made the process smooth. Once I signed off on design and made a deposit I waited roughly 3 months….which was expected in the height of the pandemic. When the installers arrived- the process took an entire day( was expected) the installer Franklin worked efficiently and communicated well when an issue would arise. At the end of the build Franklin walked me through the builds (Main closet and Laundry room). I was very pleased with the work executed. Later on after the installers left- my husband noticed that we were not able to access the water or electrical in Laundry room if an emergency were to occur-I promptly notified my designer and he said it was missed during the install and was in the original design. I also realized I could use a few more shelves in my main closet so I was able to order additional. It took a few months for the shelves to come in as well as the update to the missed opening for the laundry room. The shelves were not the right size and the opening that was cut was vey shotty. The new installer was able to cut shelves on site ( not the best quality) and the hole that was cut in order for us to access the water for washing machine was a mess… the integrity of the unit was compromised and I was told I could lose an entire shelf of storage. So…..waited a few more months a supervisor inspected the unit in laundry room, was told that the entire side needed to be replaced. Fast forward to a few more months….Installer came in tried to repair hole by using drywall caulk and blue painters tape. Not happy and I was told that they will be ordering a new panel …..still waiting. I paid for all services 100% (1 year of waiting for correction). Although I was extremely pleased with the overall install- my experience has deteriorated with how the small mistake has turned into uncertainty of the quality of my laundry room build. My designer Rena was excellent and the initial installer Franklin did an impeccable job with both the main closet and laundry room, so sad that a small miss made such a huge impact on overall service. Service: Closet design

AJ Finkelstein: I wanted to turn a mudroom into a pantry by lining it with open shelves. before I moved into my "new" 100-year-old house. The CC rep seemed a little doubtful at first but she embraced the concept. We spent one very productive evening on design and the deed was done. It took many months to get installed, which was a bit annoying, but it went smoothly when it finally happened. And the pantry is excellent, Service: Cabinet construction & installation

Neiletta Wright: Positive: Professionalism, Quality, ResponsivenessI’ve had 3 closets done by California Closets and I’ve been satisfied everytime. My sales rep Jean-Paul was very professional and always available to answer any questions that I had. He also understood my vision and helped me create a closet that was best catered to my needs. Definitely recommend.

ann feltman: Absolutely the BEST place ever!!! Amazing selection of furniture to refinish or have customized. They even offer classes to paint and create your own. Joni is truly the BEST teacher. Truly a treasure, especially for Northern Virginia! Totally in love!

Lauren Kirkman: I had a great evening out doing the Painting 101 class at the back dorr! Joni is very knowledgeable, and showed the class so many different types of paint, painting techniques and finishes. The store is fabulous too. It was really neat to see how an ugly dresser could get a new, much more stylish, life. I bought some paint and really look forward to tackling my first project.

Charlie Ampuero (Charlie): Great place and great prices! Stop in often, inventory is always updated. Joni and Dave are very knowledgeable and can solve any furniture problem.

Y G: This is a hidden gem you don’t want to miss. Their staffs are so friendly and professional. You can find all kinds of high quality antique furnitures here. I would definitely come back again.

B KH: I had a great experience there yesterday. This is the shop that acquires, cells, and repairs older furniture. The furniture available is very unique. They are working on it in the back room and you are free to wander around and explore. If you are looking for something unique this is your store to examine.

Stephanie Cushing: Joni and her team did a great job refinishing an antique walnut chested drawer and vanity desk that got scratched and damaged during a move. She worked with our budget and got everything done just in time for the holidays. The finished pieces look beautiful! We will definitely be back with more furniture for them to fix. Their store is also full of antique wood pieces for sale that were fun to look at!

Samantha Katz: I have worked with Antoinette since 2018. I have bought several pieces for a variety of rooms in my house. I have a particular eclectic style and a fairly strong opinion of what I like and she works with me. She never pressures me to buy. She will give you the same great service if you are only buying one piece or if you are redoing a complete room/house. She is a great designer and while I have not used her for design, I would highly recommend her.

Zayda Morales: Customer service almost non existent. We ordered furniture months ago. We had a time of delivery. It didn’t happened. We were not really surprised since everything is taking a long time to be delivered. My disappointment is with the lack of communication on the status of the order. I called on a Saturday. Today is Thursday and I have not received a call. An email was sent Sunday and still no response. It doesn’t take much to make a call or respond to an email. Out order is 2 months over due.

Patti DiPaolo: Absolutely love working with Spence at Ethan Allen Arlington location. Spence really listens to her customers and suggests the perfect pieces to fit your lifestyle all while keeping your budget in mind. Spence is truly an amazing designer. Working with her to furnish our new beach house has been such a pleasure. I highly recommend working with her for your next project. You will love her style, suggestions, and customer service!

C. Kane: The designer was awesome and the furniture well made and on trend. I purchased a full condo worth of furniture. It’s been just under 4 years and it’s all held up extremely well. My only complaint today is that the fabric protection I purchased is outsourced to a third party (Guardsman) and they are extremely difficult to deal with and their Better Business Bureau rating is a “stellar” 1.9. Remains to be seen if they will actually honor the claim but I have little confidence given the reviews and my experience to date, even though I’ve followed all of the rules. It was very expensive to purchase (through EA) and Ethan Allen should be better at selecting the vendors it affiliates with. The fabric protection induced me to select a lot of whites, I’m not sure I’d make the same choice today given my experience w Guardsman. My recommendation based on my experience is to think very carefully before buying anything affiliated w Guardsman.

Elissa Redmiles: Pascal was absolutely amazing. He came to our house to fix an issue with a cabinet door we’d been dealing with for nearly a year. He instantly recognized the issue and quickly and generously fixed it.

Jody Brookover: Pascal repaired a century old all wood dining room chair that had split at a glued joint. He was perfectly on time and the repair looked better than I had originally hoped.

John Loring: The sales process was fine and I liked their merchandise, so I placed a $9,000 order and paid in full. Since then Bassett has failed to keep two appointments for delivery. Each time I called and was told that delivery was never scheduled. When I asked for a refund, I was told that only the store manager can authorize a refund and that he is not available. I tried calling their corporate office and was told that I can only deal with the store. If you care at all about post-sales customer service or delivery schedules, stay away from Bassett.

Tandra Jones: I just bought my beautiful living room furniture at Bassett. Along with my personal designer Donna was so helpful in helping me select the right sofa, recliner chairs and matching rugs that all came together perfectly. I cannot wait for delivery. I would definitely use Bassett again and will recommend to friends and family.

Dillon Franks: Bought a wood table and a couch from this location. The table is low quality and the finish scratches off easily, even with a fingernail. The couch however has been great.

Leigh Hennessey: Every time I go in everyone is courteous and friendly. They spend as much time as I want wandering around the store with me; answering questions - even if I am not buying that day. Bassett is definitely one of my "go-to" furniture stores!

S M: Was hoping to buy a sectional from Bassett but this place should be avoided. There are plenty of better furniture suppliers who care about their customers.

SLM Martin: Talk about mind blowing upgrades to your office space. This is the place to visit and consult with about furnishing your entire office building, to make your employees know and feel they have the best number-one place to work!

Kay Moyer: Modern, sleek, colorful office furniture. Careful consideration of incorporating technology into the office environment.

James Durham: Furniture Showroom Vary nice people

Quinita Ennis: Beautiful Showroom!!

Brian Ziemba: Amazing

Sarah Cypher: So appreciative that the sales team member was able to sell us a floor item (since there were multiple colors of the same model in the store). Quick, transparent transaction, and we really appreciated the military discount!

Sarah Rudy: My first trip to Havertys went exceedingly well. We worked with Mary Orndorff who was patient and a lot of fun. She made good recommendations and stirred me away from a few of my crazier ideas.We purchased two accent chairs,

Jessica Haupt: Visiting the store and then completing the purchase at home was wonderful. The sales associate Florence Kobbey was just the right level of helpful without being pushy - she made the purchase easy and we were comfortable spending a large amount of money without feeling as if it was an effort. Thank you Ms. Kobbey!

Chris Cabrera: Mary was absolutely wonderful! She gave great insight to picking out properly sized furniture. We will continue shopping with Havertys if Mary is around!

Diane Rector: The sales woman Katie at the Fairfax store was very professional and nice. Honestly, I was just coming to window shop and look for entertainment centers at other stores, but I decided to purchase the entertainment center on the spot.

Bob Kohm: Lovely selection of unfinished wood furniture at reasonable prices; they can/will stain & poly for an additional price. The $20 turned walking stick/shileaghles are a hidden gem, hanging on a rack near the exit.

Robb and Ali Best: Lance Frye, the owner, made us a custom built dining table, bench, and five chairs all made of solid cherry wood and stained with Michael’s Cherry. He kept us up-to-date as the build progressed by sending pictures and was able to meet our tight timeline. He was courteous and professional and answered all our questions. The craftsmanship is top-notch and we are so pleased.

Van Pham: This post is mainly about the service I received. I bought a dining table from Woodcrafters and we do love it. It’s well built and made exactly how I envisioned it. The service and treatment I received, however, is probably some of the worst. I came here from Leesburg, VA because Lance and Woodcrafters was recommended to me by a close friend who had a great experience with them. I, on the other hand, did not receive such phenomenal service she spoke about. I ordered our table on May 1st. I also paid for this table in full and was told that it would take 6-9 weeks to complete and be delivered. Well, we received the table on August 14th. Not only was it not delivered in the timeframe that was promised, I never once received a phone call to tell me there was a delay with my order. Every contact that was made was always initiated by me, the customer. It wasn’t until the 3rd or 4th time I checked in on my order (around week 10) that I was told there was a back order on the bench seat I wanted. Why was this not communicated earlier?! I would have understood and not been so upset if Lance had just called me and been upfront about it. Instead, he just let me wait it out. Also, all communications about your order has to go through him. The lady who answers the phone, bless her heart, really does try her best but she’s basically useless because I was always told that she will have Lance call me back, which literally never happens in the time period you would expect (i.e. the following business day) so I would always have to reach out a day later. I received exactly one call from Lance (around week 14) to let me know my table was in the finishing shop and that once it goes through inspection, he can deliver it by Tuesday or Wednesday. He said he’ll call me back. Never happened. I called the following weekend because I really needed this table and he’s several weeks past the expected due date only for the lady over the phone to tell me Lance had a perfect excuse why he hasn’t called me back this time around. What about the 5 other times?! Well turns out his mom was in the hospital and I really do feel bad but I am doing business with someone who doesn’t know how to delegate priorities. Eventually, I called again the following day because the lady said Lance would call me, but as we know, he never does but this time he said again that it’s in the finishing shop (wait, you said that over a week ago!) and once it passes inspection he should have it delivered by Saturday. Received a call from the store lady (she’s useful this time) to say the table will be delivered on Saturday. We did receive the table this time but there were so many times I wanted to go in and just cancel my order with them but hearing all the details about others getting charged some card maintenance fee, it made me pause so I just stuck it out. TL;DR the service was awful and I’m never going to order from them again. I’d rather find a more local place that I can physically go to where it doesn’t take me an hour to drive to. So much for trying to help out a local business that was recommended by a friend. Needless to say, she will not be recommending them again.

G Orfila: Lance is the owner, and an incredibly personable and no nonsense individual. We contracted with him to custom build built in bookshelves. Will definitely be a repeat customer!

A Fred: Wonderful place! Different styles and designs. Lance, the owner, knows his stuff. Need custom design? He has in-house manufacturing. He also creates his own stain colors, so if you need to match current furniture in your home, bring in a sample and they will do an amazing job.