Best Custom-made Furniture Washington Near Me

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1. Austen Morris Custom Furniture

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21 reviews
Austen Morris Custom Furniture
Price/Quality
5
Service
5
Parking
5
Location
5
Establishment
5

Address: 3407 Windom Rd, Brentwood, MD 20722

Schedule: Closed ⋅ Opens 9AM

Telephone: (202) 599-7210

Guy: Furniture maker



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Austen Morris Custom Furniture: what do users think?


Nina Brown: Dennis built us the most beautiful set of 8 replica Pierre Jeanneret dining chairs. He had perfect attention to detail, carefully considering every aspect of the dimensions and finish. His production ran on schedule and his communication was excellent. He delivered with a product even finer than we expected. We will use these chairs for many, many decades to come. Thank you, Dennis! Services: Woodworking , Wood staining , Custom furniture , Chair construction & installation , Delivery

Patrick D: Nothing but good things to say about Dennis. I wanted a specific side table from a retailer. that’s no longer being sold. I gave him some pictures of it and he replicated it to a tee. The quality and craftsmanship is indistinguishable from a big name retailer. We’ll be using these tables for years to come. Hope we can tap Dennis again for more furniture in the future.

Christina Garneski: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueLove, love, LOVE this beautiful coffee table made with care. It’s really better than I could have imagined. Excellent craftsmanship, thoughtful design, and great service. Couldn’t ask for more. And so happy to support a local artisan.Service: Custom furniture

Jacob Mullin: Dennis has done several jobs for us, both custom pieces in our nearly 140 year old row house in DC. He was meticulous and willing to try anything to make sure it was meeting our expectations. Excellent craftsmanship. Even added some personal inlay touches that were fantastic. He was personable and really listened to what we wanted. Could not recommend him enough! Service: Custom furniture

Katherine Gamao: I'm so glad I discovered Dennis! When you're only 5'2" like I am, there is an issue with desks being too tall to properly sit in a chair so your feet can rest comfortably on the ground. I decided I needed a standing desk not necessarily for standing but for adjusting to a lower height. I found the base I wanted to use but was really unhappy with the desktop selections being offered at stores. I wanted something affordable but I also knew I wanted solid walnut wood, a thicker tabletop and attractive cable management options. I had some inspiration images and shared my ideas with Dennis. I purchased the table base and had it shipped directly to him so he could create a custom tabletop, resulting in the perfect desk for me! Dennis was so easy to work with, understood exactly what I needed and wanted, and made sure I was able to check all the boxes while staying within my budget. He shared his knowledge of wood and furniture design to help create my ideal workspace, including a beautiful matching monitor stand. He even came up with the coolest leather cord management straps (and even offers a vegan option too)! He delivered the desktop and base and even put it together for me on site. The quality, the value and the design are beyond anything you could ever buy at a store. If I could have Dennis custom build every piece of furniture in my home I would totally do it! He is absolutely amazing! Services: Custom furniture , Desk construction & installation

Alan R: We came across Austen/Morris when looking for a custom banquette bench and ended up commissioning Dennis to build the bench along with a table and stool to complete our dining nook. He’s a true artist and craftsman and if you’re looking for something unique and timeless he can create that for you. The process was fun and collaborative, starting with a visit to our space. We exchanged inspirational examples of what we like and discussed wood types. Ahead of the build, he provided 3D renderings of different possibilities, which we then refined before making a final decision on what everything would look like. Custom furniture can be intimidating, but Dennis was great about working within our budget and being flexible as we kept changing our mind. Pricing is very fair considering the quality and the fact that everything is made locally in DC. Highly recommend. Services: Custom furniture , Table construction & installation

K&M: Dennis of Austen Morris Custom Furniture works MAGIC -- I cannot recommend him highly enough! My first order with him was a custom wall-mounted shoe cabinet for our entryway. I had a very specific vision of what I wanted and Dennis executed it even more perfectly than I imagined. His work is meticulous and beautiful, with careful attention paid to every detail. His prices are also very fair for the quality and custom nature of the work. The whole process from start to finish, including in-house installation, was extremely professional and efficient. My husband and I will be loyal clients for years to come, with a custom desk already next on the list! Thank you, Dennis!! Service: Custom furniture

Salaeha Shariff: It was a pleasure working with Dennis on my custom coffee table. I was looking for something that would fit my space with unique design elements and Dennis delivered! He proposed a few different options including added features I hadn't even considered. He kept me updated throughout and it was fun watching the table's progress on Instagram. Love being able to work with and purchase directly from makers and knowing my table is a custom piece made by hand. Service: Custom furniture

Marcia Chatelain: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueGorgeous custom coffee table to fit our really big living room. Beautiful and high quality work, and great communication along the way!Service: Custom furniture

Penny Gilbertson: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueWe are so happy with the table Dennis built for us. We couldn't find exactly what we wanted anywhere, so we had one built. I'm so happy with the results, hopefully this will become an heirloom piece.Service: Custom furniture

2. Jeff Spugnardi Woodworking

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3 reviews
Jeff Spugnardi Woodworking
Price/Quality
5
Service
5
Parking
5
Location
5
Establishment
5

Address: 5849 26th St N, Arlington, VA 22207

Schedule: Closed ⋅ Opens 10AM

Telephone: (703) 634-3632

Guy: Furniture maker



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Jeff Spugnardi Woodworking: what do users think?


Jesse Mills: My wife and I have commissioned a stereo rack and also a "low-back" chair, both in walnut. We are amazed by both of these pieces. I'll attach a photo to this review. Jeff is a true artist, and his skill is evident as these pieces have come alive in our home. He is easy to interact with, always responsive, and a pleasure to work with!
Response: Thank you for being a customer. I enjoy building fine furniture, and I hope you enjoy your chair and cabinet for years to come.

Andrea Watkins: I asked Jeff to build a rocking chair and stool for someone who is small in stature. The chair and stool are beautiful; they look like a piece of art. Most importantly, they are extremely comfortable and are constantly used. Jeff was great to work with and totally professional.

Paul Konigsberg: Positive: Professionalism, QualityNot only is the rocker the most comfortable chair you'll sit in, but it is a beautiful piece of art from the design, to the craftsmanship, to the quality material used.Service: Chair construction & installation

3. R-Home Furniture Store for live edge wood slabs furniture

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29 reviews
R-Home Furniture Store for live edge wood slabs furniture
Price/Quality
4.9
Service
4.8
Parking
4.8
Location
4.8
Establishment
4.8

Address: 5641l General Washington Dr, Alexandria, VA 22312

Schedule: Closed ⋅ Opens 11AM

Telephone: (703) 942-8985

Guy: Furniture store



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R-Home Furniture Store for live edge wood slabs furniture: what do users think?


Quang Nguyen: Beautiful products. Excellent workmanship. Perfectly fits for your casual or formal dinning rooms. You can also order custom made tables, shelves, bars ... all uniquely created to your tastes. Sometimes, I just come and hang around to touch the beautiful wood!!! Love the place and Nicho has excellent tastes in furniture designs.

Jonny Lobeck: We can't say enough about not only the quality of the products (we purchased a coffee table, two end tables, and a writing desk top), but also the friendly customer service of Niko. And, you can't beat the reasonable price points. This truly is a local business you want to support. Thanks, Niko!

Justin H: Fantastic place for custom wood furniture. Massive warehouse full of different size/shape/grain planks to choose your custom to able from. We wanted something solid wood that would last forever and were so happy we found this place. See the pictures for before and finished product. They sealed the table and had numerous leg styles to pick from. We were even able to get a side table from the same slab. Great family business where customer service is their first priority. Highly recommend you check them out!

Angie Rhinehart: We came upon this store when we were out looking for new bedroom furniture. While we didn’t find that, we did find so much more! Don’t let the outside deter you, a treasure trove awaits you inside. They carry such unique and reasonably priced pieces. Plan to spend a good bit of time because there is so much to see that it takes several times around the warehouse to take it all in. The best part of this place is the customer service. Furniture shopping can feel like being fed to the wolves, but not here with Nico. He was present to offer help but not in your face and he was incredibly friendly. We found so many things we want for our home but picked up a few to start and are going back for more soon. I cannot recommend this place enough!

Robert Kagan: This is a truly wonderful business. I have purchased two beautiful items from them: a live edge desk and a round reclaimed teak kitchen table. They both give me happiness every day. The workmanship is outstanding. More than anything, I appreciate the wonderful friendly service. We needed the kitchen table in a hurry. They got it done. I needed to drive it down to the Outer Banks. They wrapped it up and tied it down securely on my car, even though they didn't have to. Incredibly thoughtful. what a fabulous store. Thank you!

Folashade Osibanjo-Quinn: Great furniture store with superb customer service. The owner was incredibly nice. My husband and I visited last week to pick up a small dining set and we were pleased with the craftsmanship and options. We will definitely return. Highly recommended for those looking for quality pieces.

Laura Ruth: R-Home sells the most amazing furniture. It’s a hidden gem! We bought a large dining table and 10 chairs earlier this year and couldn’t be happier with the final product. Everyone who sees our house immediately notices the table. It’s not the cheapest but it’s solidly made, family-owned, and unique!! We just ordered a coffee table because we can’t get enough of their beautiful furniture! Highly, highly recommend.

Joey Marshall: Very friendly staff, excellent craftsmanship and many styles of furniture to choose from. Everything is 100% solid wood. These folks have a manufacturing source in Indonesia I believe so the prices are reasonable and the quality is outstanding. It's a family run shop & local business producing a great quality product at an affordable (for the quality) price point.

Kenny S: I was surprised at this furniture store it is outstanding, we purchased our dining room table and other small accessory pieces here. The selections are amazing and customer service is great! Stop by their location and you won't be dissapointed! I will definitely be back for other things.

Chandra Khoe: This store is a National Treasure. The wood product is so great and awesome. We never see many stores like this in the United States. The quality of wood products, the products variation, the customer services are wonderful. Surely, we will buy more furniture again from this store.

4. R-Home Furniture Store for live edge wood slabs furniture

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32 reviews
R-Home Furniture Store for live edge wood slabs furniture
Price/Quality
5
Service
5
Parking
5
Location
5
Establishment
5

Address: 5641-A, General Washington Dr, Alexandria, VA 22312

Schedule: Closed ⋅ Opens 11AM

Telephone: (703) 658-9665

Guy: Furniture store



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R-Home Furniture Store for live edge wood slabs furniture: what do users think?


Jon La Marr: I would give R-Home Furniture 100 stars if I could. An absolutely amazing place to get custom, hand-made, and beautiful furniture at great prices. We've had endless problems with the "brand name" furniture places, but you will not have any problems going here. We hand picked our pieces and had them custom made/delivered in under a week! R-Home Furniture is family-run from creation to delivery. Every interaction we've had with them has been a breeze. We will definitely be back to get more soon!

M M King: The R-Home Furniture team is amazing! From selection of the wood to designing the table, bench seating, and end table, the service and support were first class! The finished products were great!

Jessica Kropf: This is a good store to visit if you like solid wood furniture. They have some items available to carry away same day, and offer custom orders as well. They also have a lot of large wood slabs on hand to select and custom finish for live edge tables. The location at 2936-B Prosperity Ave. is scheduled to close and consolidate with the Alexandria location (possibly by July 2022?). They have live edge wood slabs there still, along with rustic reclaimed cabinets and furniture, tansu style chests, and tables and chairs. Items are discounted at that location currently until the move, or visit the main location in Alexandria for a wider selection of furniture and decorative items.

Kaitlin Beach: This is truly a hidden gem. We were looking for a new table and found R-Home. The service was excellent, helpful but not at all pushy. I could not believe the amazing selection of quality, handmade wood pieces, including reclaimed and live-edge wood slabs. Prices are super reasonable for the excellent quality, especially as it's right in the DC area. We didn't see anything else close to this selection and price for the quality. We came away with a dining table made of reclaimed oak that will last us for the long haul. Delivery was great. We cannot stop raving about this purchase!

John Crumbley: My wife and I have purchased several items from Niko. Stools, chairs, patio furniture, and other knick/knacks. You name it, they have it. He and his family are lovely, fair, and produce quality furniture. We always consider R-Home first whenever we are in the market for a new furniture item. Strongly recommended...

Arthur Lord: Great quality, family-owned business, with even better customer service. We were very happy with the dining room table and chairs that we bought. After we used the table daily for a year, we noticed the wood started to separate at one end-- we contacted the owner (Bram) and he happily fixed the table, free of charge. Even gave us a loaner for the days it was in their shop. They picked it up and dropped it off around our schedule. It looks and works great now. Talk about standing behind your products. Would definitely shop here again.

Cory C: The storefront might seem small at first glance, but inside is a huge warehouse of unique furniture from around the world. I was blown away by size inside the store and the amount of furniture in it. The pieces in the store are mix of contemporary and classic pieces of beautiful, solid hardwood and they also offer accents and accessories. While shopping, the staff was kind, friendly, and helpful. While I was browsing, they even offered to customize pieces of furniture to fit into any sized spaces-- (which was great for furnishing my apartment!). The tables, chairs, and media console that I got all look simple and beautiful. Next time I'm in Virginia, I'll definitely be stopping here again. Potterybarn pieces of furniture without the prices. Would recommend.

Chandra Khoe: This store is a National Treasure. The wood product is so great and awesome. We never see many stores like this in the United States. The quality of wood products, the products variation, the customer services are wonderful. Surely, we will buy more furniture again from this store.

JP Murphy: After looking at all the usual places for outdoor furniture we found R-Home. We really liked what we found in the store and it was hard to decide what table and chairs to purchase for our new deck. We decided on a teak table and chairs that we are very happy with and look great! Bram was wonderful and delivered exactly on time and we are very pleased with the selection, price and service. We will likely be back!

Marc and Ann Bickoff: The desk we ordered arrived on time. It is exactly what we wanted. This small family owned company is completely professional. We will most definitely use them when shopping for future furniture needs. R-Home Furniture carries different and unusual items. What a welcome change from the standard furniture store fare!

5. Creative Classics Furniture

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46 reviews
Creative Classics Furniture
Price/Quality
4.7
Service
4.7
Parking
4.8
Location
4.7
Establishment
4.7

Address: 906 King St, Alexandria, VA 22314

Schedule: Closed ⋅ Opens 11AM

Telephone: (703) 518-4663

Guy: Furniture store



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Morgan Holden: I went to Creative Classics in a hurry… I am moving to a remote area in Alaska and the movers were coming on Monday. This was Saturday. In getting ready for this big move I had not been able to purchase dining room chairs that we were desperately in need of after years of using donated furniture. I walked in, looked around a little bit, and was then asked if I needed any help. I told the gentleman I was looking for sturdy, Amish made, dining room chairs but I needed them this weekend. He said, maybe Monday: let’s look at our delivery schedule and our inventory to see what we have available. So we did. They did have delivery time on Monday, but my moving company was coming on Monday morning. I kept looking but secretly wasn’t sure Monday would work for me. He introduced himself as Steve, the owner - along with his wife, who was also working in the store that day and helping other clients. Steve brought me over to 2 different styles of dining room chairs and had me sit in them. One was so comfortable for me. I loved it. We went back to the computer to see when we could get these delivered. This is where it goes from good customer service to AMAZING!!! Steve calls his son, who also works in the business, and they arrange for his son to meet me at their warehouse right then. Even though the warehouse is closed on Saturday and it was his son’s day off they knew I was moving and completely went out of their way to help me. I paid and met his son at the warehouse 30 minutes later. He had pulled out all the chairs from their boxes, urged me to inspect each one, and then repacked them so I could have them moved to Alaska. I was headed to Pottery Barn and Crate and Barrel next. Creative Classics prices were comparable and they are a small, family owned business, selling Amish made - not factory made - furniture. I am soooo happy with this purchase. I’m moving but I hope this review will bring other people to the store. Creative Classics will be my first choice when we come back to the area. Thanks for your help Steve and Steve Jr.

Rachel Landry: We had a great experience ordering our couch from Creative Classics. The sales associates were very helpful, but not pushy. There was a long lead time on the couch from the manufacturer but when it finally arrived, it was worth the wait. The delivery crew was professional and friendly. I signed off on the couch and realized shortly after that there was a fabric snag on the arm and an imperfection on the leg. When I contacted Creative Classics, they responded immediately and contacted the manufacturer to look into options. The manufacturer wanted to repair the upholstery and leg, which would have required us to surrender the couch. CC offered a couch to borrow during this time, which they would deliver. After more discussion, we really did not feel like going through such a process, during pre-vaccination Covid, for such small imperfections. I suggested a small monetary compensation to account for the damage and CC issued us a check, for what we felt was fair. The customer service is top notch and would never be found at larger, big name stores. They came through even when the issue was with the manufacturer, not their company. We will absolutely return to Creative Classics when we need quality furniture in the future.

Tanya: I was adamant that I wanted to support local crafters and was referred to Creative Classics by a friend when in search of a new dining room table. I found the one I wanted through Copeland, and ordered it via email with Creative Classics. In my email (and pandemic haze) I failed to specifically mention a glass top table. When the table showed up it was of course solid wood. I signed off on the order sheet etc so really the blame is on me. Creative classics was so kind to not only order me the correct table, but to allow me to use the one that was incorrect until it would arrive. They refunded the price difference, and also my delivery fee! Simply amazing for something that was really *MY* fault. I absolutely will be ordering from them again. Thinking maybe a new bedroom set next. Bottom line, don't hesitate to support this small business who in turns supports other small businesses with products that are made in the USA.
Response: Tanya, we so appreciate your kind words! It means a lot, as does your commitment to small business and sustainability. We hope the new table is the perfect fit for your home.

Jessica Teel: I really had an outstanding experience with Creative Classics Furniture. Everyone was outstanding from working with Melissa to selecting my item to Ann on providing regularly the status of my order (Due to COVID-19 delays) and Dan making sure everything was on route and timely. I am very happy with the final product. This is my second time ordering from Creative Classics. I worked with Creative Classics over 10 years ago when I ordered our first bed when we first purchased our home. Creative Classics still has wonderful customer service even during the current environment with COVID-19 and the demand for furniture and home products being high. I am so happy I decided to reorder another bed tufted headboard and frame from them again. I highly recommended them to my neighbors and friends and will continue to do so. Such an amazing furniture shopping experience.
Response: Thank you so much for the positive words, Jessica. We appreciate your business!

Margo Ramage: i cannot say enough good things about Creative Classics in Alexandria, VA. I live in a modestly-sized condo and I found Creative Classics had by far the best options for appropriately sized furniture. I ordered a sectional and I got what I wanted in dimensions, firmness, fabric and arm style - not what I was willing to settle for. Ann was beyond patient and gave me great advice. I also bought metal-framed nesting tables and was able to select from a variety of metal finishes to blend with other metal finishes in the living/dining area. The delivery service was professional with an emphasis on safety during the pandemic. Try them, you'll like them.
Response: Many many thanks Margo! Your kind words are much appreciated and Ann says it was so nice working with you.

Robert J.V. Sumner: I have been visiting Creative Classics since I moved to this area and well-before I was able to afford to shop there. During my visits, I met and have gotten to know Ann and the owners, Rachel and Scott. When stopping in, if only to browse, the staff has always taken time to tell me about the products they sell, how they are made, what is new, and the array of options that are offered to make each piece truly custom. Many of the products sold at Creative Classics are also made in the United States, by hand, and are scaled for smaller condominium spaces, which has been a refreshing contrast to many of the large, overstuffed or oversized pieces that are widely available. In recent years, I have been able to afford to buy some items from Creative Classics. The service is second to none, the items delivered on time with care, and are lasting longer than other products I have bought at mass retailers. I regularly receive compliments from guests about my furniture and how it brings my home together. To address some of the comments about the cost…well, you get what you pay for at any store and Creative Classics is no different. I have paid less for furniture from larger retailers where finishes have dulled, or components have failed within a short amount of time. My pieces from Creative Classics look just as good as they did when they were delivered. Of note, a dining set I purchased from Creative Classics was signed by the workers who built it in Illinois; a sofa I purchased from a manufacturer in North Carolina came with a card signed by each person who had a role in the construction of the piece ranging from the seamster, to the fabric cutter, to the upholsterer. This attention to detail and quality is not inexpensive but it lasts and the pieces are truly personalized. I cannot say enough about how welcoming Ann, Rachel, and Scott have been to me over the years and it is always a pleasure to stop in and browse. If you are seeking quality, American made furniture that can be tailored to your space and tastes, with personalized service, I recommend Creative Classics without hesitation.
Response: Robert, we are truly grateful for your kind words. It means a lot to us and we will continue to strive for the high standard of quality you've experienced. Ann, Rachel, and Scott send you a special thank you!

Nancy S: Beautiful furniture. The delivery was top notch. I would definitely recommend Creative Classics to my friends.
Response: We appreciate your review, Nancy, and are so glad you had the type of experience we strive to provide. Thank you so much!

Joost Santos: Yes, the furniture here are expensive, but as someone (like me) who does research first, the prices in this store are lower compared to online stores. The quality is superb! You can easily tell a cheap furniture from other places to the high-quality ones you would find in this store. Customer service is excellent. I like the fact that the staff don't follow you around persistently -- they would just let you take your time. If you ask questions, they would give you the best answer without even overly-pressuring you to buy (unlike other commission-based stores). I bought a Copeland bed in this store last year and it has even gotten better after a year (the wood stain matures beautifully over time). Nonetheless, there's a downside to visiting the store in person -- you would literally salivate at the sight of the fine furniture on display. Oh I almost forgot to mention the muscular delivery guy (can't remember his name). When I first saw him I thought to myself -- if this guy wrestles with me, I would get defeated in less than a second so I will minimally interact with him. But I found out that he's super nice and I also learned that he is the son of the owner. Let us support this local family business. Indeed, they are truly deserving of a 5-star rating.

Bill Collins: An enjoyable, professional, no-pressure experience and we got the perfect sofa-bed to our expectations at a good price. Delivery was professional and friendly.
Response: Thank you so much, Bill. We really appreciate your business!

Arsenio Nazareno: Thoughtfully curated showroom focusing on high quality materials, craftsmanship, and designs that are compatible with the smaller living spaces of this area. The consultants are very knowledgeable and friendly. They helped us to design our living and dining room without pushing their own products. It was a great experience.
Response: Thanks for reviewing us!

6. California Closets - Washington DC

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85 reviews
California Closets - Washington DC
Price/Quality
4.5
Service
4.4
Parking
4.4
Location
4.4
Establishment
4.4

Address: 5223 Wisconsin Ave NW, Washington, DC 20015

Schedule: Closed ⋅ Opens 12PM

Telephone: (703) 573-9300

Guy: Interior designer



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Gary Berman: This is the second time I have used CC for installation of closet systems. My first experience was stellar leading to using them again. My second experience was not. Not only was the design poor and inefficient, it cost me more money because more wood was needed than necessary. The installer was sloppy in the installation. CC rebuilt part of my closet system because they agreed on the poor design and poor quality installation - good for them. But their redesign did not entirely fix the problem. Still there is a section of the closet needing repair and the re-installer was not prepared to fix it on site, so now they have to come back for a third time causing us to remove everything from the closet again. My recommendation is to study the plans and ask more questions than I did. My designer, Colleen Cuff, was newer to CC and that should have been a red flag. Lastly, CC did not refund me the amount of money that was wasted in the original design which they estimate was about $370 out of $8,000. Service: Cabinet construction & installation
Response: Hi Gary, we are sorry to hear that your experience this time wasn't great. Please contact Steve Counihan at 703-573-9300 to discuss the situation. California Closets Washington DC

Elizabeth Nova: I have used California Closets in 3 houses and their work is exceptional and the quality outstanding. My designer was pleasant, efficient and did an amazing job designing a new pantry and 3 large closets. The installer was on time and did an incredible job putting it all together and cleaning up after. The materials are so strong and dyrable and very beautiful. Shelves are adjustable. Please express my deep appreciation to the designer and installer. CC is worth every penny and I highly recommend them. Services: Cabinetry & hardware design , Closet design , Kitchen design
Response: Elizabeth, we’re so pleased to hear that you love your new reach-in closet! We strive to ensure the most professional experience and guarantee the absolute highest quality materials. We’re so thankful for your business – and hope we can serve you again. Stephen Counihan, GM, California Closets Washington DC

CH: Over the years I had excellent experiences with California Closet. Although the company exchanged hands. But, nevertheless I had the installations of my closets in my two condos by their excellent Designers and Installers. In the past, I worked with Marsha, Designer, and Ralph the installer; and most recently with Colleen Cuff, Designer who I highly recommend for her professionalism, efficiency, experience and follow-up through the installation phase. The installer Mr. Dong was just superb, efficient, courteous, meticulous and the work was flawless. Definetely I would recommend their services. Services: Cabinetry & hardware design , Closet design , Cabinet construction & installation
Response: Thank you for the opportunity to create a custom-designed spaces in your home! We’re thrilled you’re so happy with your new custom closet! I’ll make sure to pass along your kind words to Colleen. We’re so thankful for your business – and hope we can serve you again. Stephen Counihan, GM, California Closets Washington DC

Wendy Patten: I used this company to install wall to wall bookshelves. I wanted something that we aesthetic but could really handle all my books. The designer did a great job meeting with us to review our needs and what we wanted. She kept flexible and submitted several options. We chose our favorite option. The installation was done in one day and done well. There was a need to come back for a small correction and they did a great job with that as well.
Response: Thank you for the opportunity to create a custom-designed space in your home! We hope you enjoy your new custom bookshelves. Our work doesn’t end until you’re completely satisfied. We sincerely appreciate your business. Stephen Counihan, GM, California Closets Washington DC

Carol Weiss: California Closets designed and installed a home office — wraparound desk with shelving, drawers, special inside cabinet for printer, etc. The designer did an excellent job translating my vision into a highly detailed concept drawing that fit some tricky dimensions including a window on one side of the desk. The designer provided options and guidance for materials and colors, and ensured the design was exactly what we wanted. Installation was meticulously carried out; the two techs were extremely professional and everything fit perfectly. They also thoroughly cleaned up poop afterwards. California Closets created a functional and high quality home office at a fraction of the cost that a custom design contractor would charge. We couldn’t be more pleased. Service: Custom furniture
Response: Thank you so much for your kind words, Carol. We really appreciate you taking the time out to share your experience with us. Cheers, California Closets - Washington DC

Jourdain Damas: Sara came to our home and was extremely helpful in advising us of the best colors and textures for the entertainment center in our movie room and shelves for my office. Measurements could not have been more precise, cabinets/shelves couldn't be more swank, and we couldn't be more happy. Furthermore, we were planning on hosting dinner for friends and family and we asked if they could promise the install prior to it, especially given global supply chain issues. They promised and delivered! 6 stars if you ask me. Service: Cabinet construction & installation
Response: Jourdain, we’re so pleased to hear that you love your new entertainment center and office! We pride ourselves in bringing luxury into our client’s homes. We’re so glad you got to work with Sara, as she is dedicated to excellence. We’re so thankful for your business – and hope we can serve you again. Stephen Counihan, GM, California Closets Washington DC

Kendra Bacchus: The design process with Reza was great. My needs were taken into consideration 99% of the time. I knew what I wanted prior to meeting which made the process smooth. Once I signed off on design and made a deposit I waited roughly 3 months….which was expected in the height of the pandemic. When the installers arrived- the process took an entire day( was expected) the installer Franklin worked efficiently and communicated well when an issue would arise. At the end of the build Franklin walked me through the builds (Main closet and Laundry room). I was very pleased with the work executed. Later on after the installers left- my husband noticed that we were not able to access the water or electrical in Laundry room if an emergency were to occur-I promptly notified my designer and he said it was missed during the install and was in the original design. I also realized I could use a few more shelves in my main closet so I was able to order additional. It took a few months for the shelves to come in as well as the update to the missed opening for the laundry room. The shelves were not the right size and the opening that was cut was vey shotty. The new installer was able to cut shelves on site ( not the best quality) and the hole that was cut in order for us to access the water for washing machine was a mess… the integrity of the unit was compromised and I was told I could lose an entire shelf of storage. So…..waited a few more months a supervisor inspected the unit in laundry room, was told that the entire side needed to be replaced. Fast forward to a few more months….Installer came in tried to repair hole by using drywall caulk and blue painters tape. Not happy and I was told that they will be ordering a new panel …..still waiting. I paid for all services 100% (1 year of waiting for correction). Although I was extremely pleased with the overall install- my experience has deteriorated with how the small mistake has turned into uncertainty of the quality of my laundry room build. My designer Rena was excellent and the initial installer Franklin did an impeccable job with both the main closet and laundry room, so sad that a small miss made such a huge impact on overall service. Service: Closet design
Response: Kendra, we truly appreciate your business and appreciate your detailed and honest feedback/review – and am embarrassed that we’ve not exceeded your expectations at every stage of your project. I will huddle with the team today, and we’ll reach out shortly with an update. Please accept my apologies and I thank you in advance for your patience. Stephen Counihan, GM, California Closets DC

Carol Warden: Positive: Professionalism, Punctuality, Quality, ResponsivenessJeffrey Frank was very helpful in designing my master bedroom closet. It's a pleasure to walk in as it is light and airy. The center chest of drawers is very attractive.The carpenters were on time and professional. I am very pleased with the work.Services: Refurbishment, Cabinet construction & installation
Response: Hi Carol, we are glad to hear that Jeffrey was helpful in designing your primary bedroom closet! California Closets Washington DC

AJ Finkelstein: I wanted to turn a mudroom into a pantry by lining it with open shelves. before I moved into my "new" 100-year-old house. The CC rep seemed a little doubtful at first but she embraced the concept. We spent one very productive evening on design and the deed was done. It took many months to get installed, which was a bit annoying, but it went smoothly when it finally happened. And the pantry is excellent, Service: Cabinet construction & installation
Response: AJ, we’re so pleased to hear that you love your new pantry! We strive to ensure the most professional experience and pride ourselves in bringing luxury into our client’s homes. We sincerely appreciate your business. Stephen Counihan, GM, California Closets Washington DC

Neiletta Wright: Positive: Professionalism, Quality, ResponsivenessI’ve had 3 closets done by California Closets and I’ve been satisfied everytime. My sales rep Jean-Paul was very professional and always available to answer any questions that I had. He also understood my vision and helped me create a closet that was best catered to my needs. Definitely recommend.
Response: Hi Neiletta, we are so glad to hear that as a repeat customer, you've had great experiences every time. Thank you for trusting us with your closets and organizational needs! California Closets Washington DC

7. The Washington Design Center

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28 reviews
The Washington Design Center
Price/Quality
4.5
Service
4.6
Parking
4.5
Location
4.5
Establishment
4.5

Address: 1099 14th St NW, Washington, DC 20005

Schedule: Closed ⋅ Opens 9AM

Telephone: (202) 524-0814

Guy: Furniture store



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know-it-alls knownothingatall: Beautiful antique building. Sort of a 30's feel to. Mostly businesses and Office. It has an interior design area mainly fabric showroom. It has a garage (It cost) maybe 14 bucks or so. It has a restaurant (Brown Bag) and security. It has a bus stop in front of the building and you can grab a cab.

HearthCabinet: The Hines & Co showroom in The Washington Design Center is the perfect mix of elegance and warmth. We have worked with them for a couple years now and it is always a pleasure to collaborate. Their team is very professional and a great resource for the latest and greatest in design trends and how to best utilize materials to suite your particular project. Would definitely recommend visiting their showroom in DC.

Ali Azad: Beautiful selection of furniture, designer furniture and custom draperies. Only if they would let people in all the stores without company of designer.

Sarah Wilson: Went to the Duralee showroom where I was provided with excellent customer service.
Response: Wonderful!

Dana Lehmer: Hire an interior designer to work on your home or other commercial space. You will understand through the selections available from washington design center why it is an amazing resource!!!!
Response: Great advice! Thank you for the wonderful review.

Shannon Ries: Great resource for local designers and home stagers.

ray johnson: They don't have Home Improvement license and is criminal for metro area / very bad service. / joe is bad sales person

William Lassiter: Great fabric selection.,very limited in every other design aspect ! Nice folks !

Mallory Tablantino: Beautiful showrooms...great natural light...

Elexagui Cuenta: This school it's so nice for design

8. Natural Woodworks

LEAVE AN OPINION
7 reviews
Natural Woodworks
Price/Quality
3.8
Service
3.8
Parking
3.9
Location
3.8
Establishment
3.8

Address: 900 Hine Trl, Crownsville, MD 21032

Telephone: (410) 507-2775

Guy: Furniture maker



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Ted Delaplaine: Ron made us a wonderful custom 8 seat picnic table. We couldn’t be happier with it. Super nice guy and very talented

Lisa Adler: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueRon is great and worked with us on home improvements and various other wood worked items. He is meticulous with his craft and always puts out a high quality product. One of the most honest men I have ever met.

David Roseman: I have operated an onsite repair company (Dr. Furniture) out of Ellicott City, MD. For the last several years I have referred Ron Liston to my clients who need wood repairs that involve refinishing or something that goes beyond the scope of my services. I have only received excellent feedback from these clients as to Ron's skills and professionalism.

Craig Adler: Positive: Professionalism, Punctuality, Quality, Responsiveness, Valueoutstanding workmanship on custom furniture, would you again anytimeService: Custom furniture

joshua wilcox: I call in at 7:56 am, and the lady who answers the phone was very rude. i asked a question and she said "first of all its 7:30 in the morning." what type of customer service is that?
Response: Dear Joshua, Thank you so very much for your sales call this morning. As a small business I value every call even from those trying to sell me something. I was awakened by your call this morning and apologize. If you would like to call me back I would be happy to listen to your sales pitch! Have a wonderful day! Karen

Wendy Glover: Service: Custom furniturePositive: Quality

9. ATTIC DC

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1 reviews
ATTIC DC
Price/Quality
5
Service
5
Parking
5
Location
5
Establishment
5

Guy: Furniture store



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1830 Columbia Rd NW DC: ATTIC is a great resource for sourcing local vintage furniture. Helpful to shops In the community, as well as consolidates available items for the consumer.

10. Jack Rosen Custom Kitchens

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17 reviews
Jack Rosen Custom Kitchens
Price/Quality
4.8
Service
4.9
Parking
4.8
Location
4.8
Establishment
4.8

Address: 12223 Nebel St, Rockville, MD 20852

Schedule: Closed ⋅ Opens 9AM

Telephone: (240) 331-0996

Guy: Kitchen remodeler



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Rachel Toft: Working with Jack Rosen Kitchens is an absolute pleasure! Their knowledge and expertise makes a daunting project a pleasure, and we have been impressed with their service. I would highly recommend them.

Louis Mackenzie: Wonderful people. They really care about there clients and people how dp qork goe them.
Response: Thanks for the review, Louis!

Leticia Gomez: Positive: Quality, Value

Suchita Dange: Positive: Quality

Zackariya007: Service: Plumbing fixture installationPositive: Quality

Nakron Group: Positive: Quality

Maher Meroe: Positive: Professionalism, Quality, Responsiveness

11. Woodcrafters Furniture and Cabinetry

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73 reviews
Woodcrafters Furniture and Cabinetry
Price/Quality
4.2
Service
4.2
Parking
4.3
Location
4.2
Establishment
4.2

Address: 14498 Telegraph Rd, Woodbridge, VA 22192

Schedule: Closed ⋅ Opens 10AM

Telephone: (571) 572-3150

Guy: Furniture store



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MSS Primary: I happened to see this place next door to IKEA and stopped in when I saw the polywood chairs outside the store. They were just what I had been looking for and in all the right colors! I had been searching for pink children's polywood chairs, which are impossible to come by. I called several stores and was quoted waiting lists for months, if they even had them. I ordered 5 adult size navy chairs, 2 pink children chairs, and 1 navy child chair, and I had them all within less than a month (the in-stock ones I was able to take home immediately). The chairs are low-maintenance and are comfortable and beautiful and were reasonably priced, which I discovered after shopping around. Definitely recommend!

Brendan Corey: Prices are kinda steep but the quality is good. Communication is lacking but installation is great. Lance, the owner runs the operations side of the business and appears to struggle to meet deadlines, communicate and retain talent. If you order from Lance be prepared for delays, no shows, and no callbacks. I think it's due to the fact that they take on too much work and they use what seems to be a pretty dated CRM tool. At the time of us ordering, they had only 1 craftsman : a full time teacher who only worked weekends. Quality of product is pretty good.... Probably 9/10

Suzi Webster: We bought an entire A-America bedroom set from here. The owners were both very helpful throughout the entire process and we are really happy with our new furniture. The quality of the furniture is great, their showroom is diverse, the prices are very reasonable, the customer service is awesome, and the delivery was timely and professional. Highly recommend this furniture store!

Bob Kohm: Lovely selection of unfinished wood furniture at reasonable prices; they can/will stain & poly for an additional price. The $20 turned walking stick/shileaghles are a hidden gem, hanging on a rack near the exit.

Robb and Ali Best: Lance Frye, the owner, made us a custom built dining table, bench, and five chairs all made of solid cherry wood and stained with Michael’s Cherry. He kept us up-to-date as the build progressed by sending pictures and was able to meet our tight timeline. He was courteous and professional and answered all our questions. The craftsmanship is top-notch and we are so pleased.

Van Pham: This post is mainly about the service I received. I bought a dining table from Woodcrafters and we do love it. It’s well built and made exactly how I envisioned it. The service and treatment I received, however, is probably some of the worst. I came here from Leesburg, VA because Lance and Woodcrafters was recommended to me by a close friend who had a great experience with them. I, on the other hand, did not receive such phenomenal service she spoke about. I ordered our table on May 1st. I also paid for this table in full and was told that it would take 6-9 weeks to complete and be delivered. Well, we received the table on August 14th. Not only was it not delivered in the timeframe that was promised, I never once received a phone call to tell me there was a delay with my order. Every contact that was made was always initiated by me, the customer. It wasn’t until the 3rd or 4th time I checked in on my order (around week 10) that I was told there was a back order on the bench seat I wanted. Why was this not communicated earlier?! I would have understood and not been so upset if Lance had just called me and been upfront about it. Instead, he just let me wait it out. Also, all communications about your order has to go through him. The lady who answers the phone, bless her heart, really does try her best but she’s basically useless because I was always told that she will have Lance call me back, which literally never happens in the time period you would expect (i.e. the following business day) so I would always have to reach out a day later. I received exactly one call from Lance (around week 14) to let me know my table was in the finishing shop and that once it goes through inspection, he can deliver it by Tuesday or Wednesday. He said he’ll call me back. Never happened. I called the following weekend because I really needed this table and he’s several weeks past the expected due date only for the lady over the phone to tell me Lance had a perfect excuse why he hasn’t called me back this time around. What about the 5 other times?! Well turns out his mom was in the hospital and I really do feel bad but I am doing business with someone who doesn’t know how to delegate priorities. Eventually, I called again the following day because the lady said Lance would call me, but as we know, he never does but this time he said again that it’s in the finishing shop (wait, you said that over a week ago!) and once it passes inspection he should have it delivered by Saturday. Received a call from the store lady (she’s useful this time) to say the table will be delivered on Saturday. We did receive the table this time but there were so many times I wanted to go in and just cancel my order with them but hearing all the details about others getting charged some card maintenance fee, it made me pause so I just stuck it out. TL;DR the service was awful and I’m never going to order from them again. I’d rather find a more local place that I can physically go to where it doesn’t take me an hour to drive to. So much for trying to help out a local business that was recommended by a friend. Needless to say, she will not be recommending them again.

J.C. King: We have had several really good experiences at this store. Lance is a great American, and really takes good care of his customers over a long relationship. You can't go wrong purchasing quality wood furniture from this business. Highly recommended!

Jennifer M.: Stumbled upon this place while visiting other furniture stores in the area. We were looking for a dining room table with integrated leaves. This store has really unique items and friendly staff to answer questions. We found exactly what we were looking for. Also ended up buying a bed because we saw one we love! Everything is built solid out of wood and great quality. We'll be returning for more.

G Orfila: Lance is the owner, and an incredibly personable and no nonsense individual. We contracted with him to custom build built in bookshelves. Will definitely be a repeat customer!

A Fred: Wonderful place! Different styles and designs. Lance, the owner, knows his stuff. Need custom design? He has in-house manufacturing. He also creates his own stain colors, so if you need to match current furniture in your home, bring in a sample and they will do an amazing job.

12. OE Custom

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27 reviews
OE Custom
Price/Quality
4.9
Service
4.8
Parking
4.8
Location
4.8
Establishment
4.8

Address: 1589 Sulphur Spring Rd Suite 111, Arbutus, MD 21227

Schedule: Closed ⋅ Opens 8AM

Telephone: (443) 840-7373

Guy: Woodworker



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Brian Waite: OE Custom are true craftsman and the work is fantastic. We are in love with the Black Walnut island countertop we had the team build and all of the unique aspects of the wood that are visible. If you are thinking about going with a cheaper online or "big box" store option for your butcher block countertops, DON'T DO IT! Throughout the design and sales process, Paul was great, helpful and informative with no pressure. It does help to go to the shop to see the various types of wood, finish, etc. They had some amazing live-edge samples, but we were going for something more standard. During our project there was a dimension mix up that was a fault of our cabinet contractor. Paul helped us to work through our options and the team was able to fix the already manufactured countertop as if it had never happened. I cannot overstate the quality of the work and the degree to which they stand by their product. This countertop is the centerpiece of our kitchen. We love it and use it everyday! The team also makes custom tables and other furniture, so we may be going back for more!
Response: Hi Brian, it is wonderful to hear that you had a good experience with us! All of us at OE Custom and Maryland Wood Countertops appreciate your business and positive feedback. Thank you!

Joe Myers: Paul and his team were a delight to work with. We were doing a complete kitchen remodel and wanted a distinctive top for the new island. Within two meetings we had a final design and a slab picked out. A few weeks later we had a beautiful black walnut island top installed. They perfectly translated our vision to reality. It is the focal point of the kitchen and is constantly generating compliments. They even used the extra material to make beautiful cutting boards that we gave to our kids at Christmas! From the quality, craftsmanship and professionalism, to the overall value, my experience with the team @ OE Custom was first rate. It is a rare pleasure to work with craftsmen of this caliber. I highly recommend them to anyone seeking that special, unique piece.
Response: Hi Joe, it is wonderful to hear that you had a good experience with us! All of us at OE Custom and Maryland Wood Countertops appreciate your business and positive feedback. Thank you!

Erin McVeigh: Positive: ResponsivenessOE Custom built a beautiful island countertop for us. They were easy to work with and the customer support has been amazing. A few weeks after having it installed our cleaning service scratched the top by placing stools on top of it. The team at OE custom was incredibly helpful and came right out to fix it for us!
Response: Hi Erin, it is wonderful to hear that you had a good experience with us! All of us at OE Custom and Maryland Wood Countertops appreciate your business and positive feedback. Thank you!

Debb Z: Paul and his team at OE Custom are true craftspeople! We first found OE Custom many years ago when they built a custom table for our kitchen/casual dining area. At the time, we needed an unusual-sized table that could withstand heavy daily use and serve many purposes. We collaborated on the design, and it remains one of our favorite pieces of furniture. More recently, we again hired OE Custom to build several pieces for our home, including a desktop for our home office and a contemporary dining table, and to convert a sentimental desktop into a piece of wall art. Paul (and his colleague Chris) collaborated with us on the designs and delivered a stunning dining table that was EXACTLY what we hoped for, a beautiful and functional desktop, and a showstopping piece of wall art! We just love everything and look forward to working with them again!
Response: Hi Debb, it is wonderful to hear that you had a good experience with us! All of us at OE Custom and Maryland Wood Countertops appreciate your business and positive feedback. Thank you!

Jennifer Skotzko: We're huge fans of OE Custom! We first read about them in the Washington Post, and had to check them out. Co-Owner Paul Timmins met us at the shop, and spent almost an hour with us us explaining how they do everything, showing us the workshop, and then walking us through the warehouse space with their massive wood slabs. Paul never pushed us to make any particular selection (there was no pressure at all), but answered all our questions. We ended up ordering a live edge desk and dining table, both from a single slab of maple recovered in Maryland. We then stayed in touch with Chris Foreman in sales who kept us updated and got our confirmation on the design before the final cuts, etc. All told, it took two months from order to delivery (it probably would have been quicker but we asked them to add a keyboard tray that we ordered, to the desk). The desk and table are beautiful, extremely sturdy and exactly as we hoped. We had checked out a variety of options for buying single slab tables and desks, and while not cheap, we found OE's prices very reasonable, especially given the craftsmanship and the quality/preparation of their wood. Plus we love supporting a small Made in America business. We highly recommend OE Custom.

Patrick Foley: Thank you OE Custom for delivering a fantastic home renovation! OE Custom brought professionalism and enthusiasm to our project, delivering quality workmanship on time and on budget. Paul and John also acted as trusted consultants throughout our renovation, providing design input to help us through the process. The rapport and trust that we developed throughout our renovation is what sets OE Custom apart from other contractors we've worked with.
Response: Hey Patrick, thanks so much for the kind words! We are happy to hear you had a good experience and we welcome you back anytime!

Robert Sestak: 6 stars would be more fitting, since Paul and his team go above and beyond on each project. We have used them on several of our Capitol Hill kitchen renovations. Quality, Knowledge, Service, Communication !!!!!!!!!!!!!!!
Response: Hey Robert, thanks so much for the kind words! We are happy to hear you had a good experience and we welcome you back anytime!

John Murray: We had a great experience with OE. The quality of the product is of the highest level. Very much enjoyed our experience with Paul and the team. Thank you for a job well done!
Response: Hey John, thanks so much for the kind words! We are happy to hear you had a good experience and we welcome you back anytime!

Regina Lansinger: I searched far & wide for a wooden counter top that would finish my kitchen rehab project. As soon as I visited OE Custom for a wood counter top, I knew I was in the right place. I chose the wood, ordered the counter and placed my order. OE Custom came to my house for precise measurements. The counter was prepared, installed and everything was completed on time. My experience was very positive. The customer service was friendly and professional. The workmanship was precise. I am truly pleased with the outcome. I highly recommend OE Custom and would hire them again!
Response: Hi Regina, it is wonderful to hear that you had a good experience with us! All of us at OE Custom and Maryland Wood Countertops appreciate your business and positive feedback.

John Spearman Jr: We first contracted with OE Custom in 2004 for a kitchen remodel. Excellent work on every aspect of the renovation. In addition, they delivered more than they we expected, paying attention to details, listening to our preferences and questions, not cutting any corners and coming in on budget. We were so satisfied we decided to move up the schedule for our plans to renovate our unfinished basement. We chose to provide our own design, including media and wet bar areas, a full bath and bedroom. Their suggestions for design changes were right on target. Excellent work, on budget and an excellent overall experience. Last year we hired OE to do an upscale renovation of our master bedroom and master bath. The bedroom features a jaw-dropping black walnut wood feature wall and the master bath is stunning as well. Again, on-time, on-budget, minimal disruption and excellent work.
Response: Thank you so much for the feedback John, you were a pleasure to work with and we welcome you back anytime!

13. Monkey in the Metal

LEAVE AN OPINION
1 reviews
Monkey in the Metal
Price/Quality
5
Service
5
Parking
5
Location
5
Establishment
5

Address: 6400 Frankford Ave Suite 19, Baltimore, MD 21206

Schedule: Closed ⋅ Opens 8:30AM

Telephone: (443) 453-9625

Guy: Furniture maker



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Debra M: Nick and Hunter are just awesome guys to work with. They have very creative ideas and made sure we were happy thru the whole process. We couldn't be more pleased with the end result. Definitely recommend if you are looking for something custom and unique. A++++

14. Lowe's Home Improvement

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1968 reviews
Lowe's Home Improvement
Price/Quality
3.9
Service
3.9
Parking
4
Location
3.9
Establishment
3.9

Address: 2438 Market St NE, Washington, DC 20018

Schedule: Open ⋅ Closes 10PM

Telephone: (202) 378-2500

Guy: Home improvement store



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Sassy Sauce: Great discounts on Christmas items as part of the holiday sale. I picked up Christmas stockings for under $5.00. There were fire pits on clearance as well. I like this location and they generally have the items I’m in need of for repairs or decorations, etc. The staff is very helpful as well.

Stuart Miles-McLean: I don't like all the self check out lines which are killing jobs. They did have things I was looking for in the wild bird and critter section, but it appears they need more employees -- all over the store -- to keep the inventory organized and properly shelved and labeled. The employees I did encounter were very helpful and friendly; it just looked like they need more of them.

Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.

Jessica Fullington: Today I went to the garden center for some outside plants. Yolanda was so very helpful! She was able to answer my questions, she even went and got me a cart so that it was easier for me to get the items I purchased to my car. It is so refreshing to have people who are pleasant and helpful at their jobs I will definitely come back to this location to get all the plants I need this spring! Marla was very helpful as well along with the young man who answered some of my questions about my plans. All around a wonderful experience!

goklt: Lots of materials here. Check out was fast. However good luck asking for assistance. Lots of associates are walking around but not helping customers. I tracked an employee down for assistance in moving materials from a high shelf to store level in the door section. He called two times for assistance to my aisle but no one came and he advised going to customer service. They called and still no help. Had to track somone down in a different department altogether. Crazy.

Chase Johnson: The employees here are courteous. But the wood cutting service they claim to offer is not available when needed. The store should just be candid that wood cutting won’t be available (or at the very least won’t be available at any specific time). I am a local DIYer (not a contractor). Before I bought wood I asked about cutting and was told it was no problem—buy it and then request a cut. I did. I was then told the lumber associate wasn’t available for an hour. I couldn’t get the wood (a single sheet of plywood I needed to cut in half) into my car, so I waited. After an hour, there was still no lumber associate, so the wood was never cut.

N R: Terrible customer service. Returning an item took 3 months of repeated calls to schedule a pickup and even when Lowe's had the item back multiple calls were needed to secure the refund. Such a hassle, so worth avoiding! The third party delivery service that they use doesn't turn up in the agreed time slots so it's very easy to miss them and then get stuck in the web of calls that are required to reschedule.

Annie Signorelli: I ordered a dishwasher with professional installation and the process from start to finish was completely nontransparent and unprofessional. The installation had to be rescheduled because the dishwasher wasn’t pulled down for pick up in time, and then when it was installed it was the incorrect dishwasher — not even the right brand. After several hours on the phone with the Lowes installation line, including being told multiple times that they couldn’t advance the process because they couldn’t get in touch with anyone at their own Lowes store, I called the store directly and was able to sort it out and get the installation rescheduled. A Lowes associate later told me that they don’t have the “luxury” of waiting on hold with the store which is what I had to do in order to ensure my order was completed. Finally the correct dishwasher was installed on the third attempt and I was told I could contact the installation line again to discuss compensation for the inconvenience. Again it took multiple attempts to even get an update on where my case stood, despite being told every time that I should expect a call back “by end of business” every day I called. When I finally got offered compensation it was for less than half of the amount I requested (I requested the installation service be refunded seeing as it took 3 attempts and I was the one having to set everything up because Lowes did not follow through). While I am satisfied with the product I am in disbelief at how difficult and unprofessional the process was with Lowes. I do not recommend purchasing appliances from installation from this store or using the Lowes installation services.

Conchita Coney: Excellent but one of the employees didn't know what he was talking about whereas getting parts for a 2019 torro self-repellent lawn mower. He told my husband and I to go to store name Grainger on MD 202 they are either closed or permanently shut down.

Elizabeth Ramming: Assistance was top notch!! The gentlemen working there were very polite and helped me a lot with specific questions. HOWEVER-- However, I needed lumber, a 1X6 piece. What they had in stock was WET. But oh! I found 2 dry pieces at the bottom. But alas, don't be happy for me. Those pieces were warped in both directions - both along the length and width. That's it. So, shut up and buy it, or fight DC traffic to go someplace else. Both of those options were the absolute WORST. Why was the wood wet amd warped?? ... Duhhh. How utterly stupid.

15. Gat Creek

LEAVE AN OPINION
6 reviews
Gat Creek
Price/Quality
4.3
Service
4.2
Parking
4.2
Location
4.2
Establishment
4.2

Address: 5270 Valley Rd, Berkeley Springs, WV 25411

Schedule: Closed ⋅ Opens 8AM

Telephone: (304) 258-2818

Guy: Furniture maker



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Gat Creek: what do users think?


Sandy Hayslett: We bought our solid oak dining room furniture 22 years ago when the company was Tom Sealy. It has served us over those years very well. We have not had one problem with any of the pieces. We use it all the time and the finish has held up very well. A large China hutch with glass front top doors, a bow front cabinet, a large table with 4 leaves and 8 beautiful chairs. It is in an early American style. I read the January 14, 2018 article in the Washington Post and was so happy to hear that you, Gat Caperton, saved this wonderful company! Would love to send you pictures if you are interested.
Response: Thank you for sharing the story of your furniture from our factory. Glad you saw the article and enjoyed reading it. We have a great team here who has worked together for many years. We would love to see photos. Could you send them to info@gatcreek.com? Thanks again for taking the time to let us know about your furniture and how it has served you well!

Kim Nelson: I am very disappointed with the furniture quality at Gat Creek. I bought a dining table and six chairs and in under a year one of the spindles broke on one of the chairs. After sending them a photo they said it's not under warranty. Terrible customer service! We have only used the dining set a handful of times. What kind of solid cherry snaps under normal use? This is ridiculous and a waste of money. I expected better!
Response: Thank you for letting us know about your situation. We have been working through your retailer to have the chair returned to our shop for repair and return it to you as soon as possible. We are sorry for your inconvenience.

Gregory Gicewicz: Love this place! Solid furniture made the old fashioned American way! Not only is the design and craftsmanship beautiful but the pieces are solid and well made. They will be used and show proudly through many family generations! I highly recommend Gat Creek furniture!
Response: Thank you Gregory. We're so glad you appreciate our craft!

Carla Johnson: ABSOLUTELY LOVE THIS FURNITURE! I have an oak dining room set and had to split my gorgeous oak bedroom set with my ex. This furniture looks brand new and has lasted 25 to 30 years! I need to try to get another sleigh bed and chest to match my dresser. Thank you for your craftsmanship!
Response: We appreciate your enthusiasm for our work! The good news is that we keep getting better at our craft - so if you like what we built 25-30 years ago, you should see what we do today. If you have pictures to share, please send them along to info@gatcreek.com. And there are plenty of new bedroom designs to choose from in our current catalog. Thank you for taking the time to let us know how pleased you are with our furniture!

Pam Love: Talk about Solid Wood. I am in love with my Gat Creek Table and 8 chairs. Problem is 8 chairs is too many for my 60x60 table. I want 2-24x60 tables just the same style, that I can use on the Holidays when all my kids come home. The rest of the year I can use one behind the sofa, and another in my entry. When you live in a little house.....

Traditions Home: Love Gat Creek, loved it when it was Tom Seely Furniture. Love Berkley Springs, West Virginia where it is made. Solid wood cherry and maple, locally sourced from the Appalachian mountains. What is not to love, an American furniture company that is eco-friendly and beautifully built.

16. Mattress Warehouse of Washington DC - 14th Street

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568 reviews
Mattress Warehouse of Washington DC - 14th Street
Price/Quality
4.8
Service
4.9
Parking
4.8
Location
4.8
Establishment
4.8

Address: 3339 14th St NW, Washington, DC 20010

Schedule: Closed ⋅ Opens 10AM

Telephone: (202) 588-1080

Guy: Mattress store



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Mattress Warehouse of Washington DC - 14th Street: what do users think?


Mechelle A. King: Brenda was fantastic to work with! Throughout the process of buying a mattress, Brenda went above and beyond—understanding my needs, working within my budget, and even staying late to give me the time I needed to decide between the mattress choices she had expertly recommended. I’m just so thrilled with every aspect of the process because of the excellent customer service I received.

Preeth Gowdar: Our experience with Mattress Warehouse, and specifically Brenda, was excellent. Brenda took a great deal of time to educate my wife and I, who were complete novices with regards to mattress buying. Brenda even stayed well past the closing time to continue working with us on a possible purchase. Her knowledge of mattresses seems very thorough, particularly from her own experiences, and she was fair in her opinions (not trying to overtly push any product). She was at the end looking to make a sale happen but she made sure we got a very good deal. Brenda seems to us to be an extremely sincere salesperson. My wife and I are extremely glad we stopped at this Mattress Warehouse and found Brenda.

Laila Linares: Our experience was amazing today with the store manager Brenda and her staff! I called ahead to understand what kind of frames were available in the store and was greeted very warmly. I offered to come into the store and the in-person experience was just as welcoming and helpful. If you know what you might need for a mattress or bed frame or are new to buying like I was, I promise you will NOT be disappointed by your purchase experience! Can’t wait to try out our new bed frame and box spring to go with our new mattress.

Cory: Just had an amazing experience with Brenda. Knew exactly what I was looking for, and walked me through all the nuanced details of mattresses. She respected my budget and did her best to help me stay in it. Next time I’m in the market for a mattress, I will be coming back and asking for Brenda!

Mohammad Shouman: I arrived at this store near closing time; yet Beza and Brenda made themselves available and did not rush me out. They were committed to making sure I tried different pillows so I can make a purchase that I was satisfied with. Beza and Brenda were very pleasant to interact with. They made me feel welcome and appreciated as a customer. A plus!

karen allen: We were presented with excellent customer service. She was very knowledgable about each mattress we were interested in. She gave suggestions. She had a pleasant and jovial demeanor. I give her an A+.

lindo matla: I came to buy beds for my family and Beza was amazing!! Patiently answered my questions and gave great recommendations. Keep up the good work!

Jenalee Martin: If you are in need of a mattress, go here! They will hook you up and get you right! We loved our experience and our purchase! Thank you.

Benjamin Henderson: Beza was wonderful and super helpful. She was very thorough in meeting all our needs. Not to mention, she is a joy to talk to.

M H: After multiple failed attempts at buying a mattress, the amazing Brenda and Mattress Warehouse saved the day. I had been sleeping on non-supportive mattresses, and I was apprehensive about having to make another large purchase that might not pan out. Brenda put me at ease immediately and was very helpful. She showed me the top three choices for firm mattresses, patiently explained their differences, and facilitated my trying out the mattresses. Brenda also showed great empathy and interest in my priorities for a mattress. She was instrumental in applying a discount that had just passed. She also, as a courtesy, took off additional costs when she found out my ideal price range. I did not feel pressure to purchase immediately and in fact left to go to another mattress store in Silver Spring (and searched online) only to return to this one, believing that I had found the most compatible mattress and for the best possible price point. Brenda told me that I wouldn't find such a great mattress (that I clearly loved) at that price point, and she was right! Brenda is a consummate professional, and has a warm, fun energy that made the experience extra special and stress-free. I highly recommend this Mattress Warehouse location mainly for the amazing experience that Brenda facilitated. Thank you, Brenda!

17. Gentle Giant Moving Company

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254 reviews
Gentle Giant Moving Company
Price/Quality
5
Service
5
Parking
5
Location
5
Establishment
5

Address: 5782 2nd St NE, Washington, DC 20011

Schedule: Closed ⋅ Opens 8AM

Telephone: (202) 758-0213

Guy: Moving and storage service



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Gentle Giant Moving Company: what do users think?


Heather Long: I don't normally leave reviews, but this experience was top notch. I've moved 8 times in the past 10 years, so I've had a lot of experience with different movers in different states. Gentle Giant was by far the best! I think this is the first time that none of my furniture got dinged in a move. The team from Gentle Giant worked well together and arrived on time. They were super careful and they even fixed an issue on my bed frame. Honestly, in the end they only cost about $200 more than the mid-grade movers, but it was worth every extra dollar for an easy, hassle-free move. My only regret is that I didn't call them earlier. I used Bookstore movers for my prior move and so much of my stuff got dinged. I wish I had gone with Gentle Giant for all my recent moves.
Response: Heather, thank you for this great feedback - we're pleased to hear we exceeded expectations!

Molly Adamson Gilbane: Gentle Giant Moving Company did an outstanding job with our recent move. They were responsive, quick to schedule and book, and communicative during the weeks leading up to the move. They arrived right on time, both for packing and moving. All of the gentlemen were friendly and professional. They completely our entire move in less than 12 hours and took extraordinary care of our previous belongings. We are so appreciative and would book them again in a heartbeat. We highly recommend Gentle Giant Moving Company without reservation.
Response: Molly, thank you for the great feedback - we sincerely appreciate your recommendation!

Journet Shaw: This is the 3rd time I have used Gentle Giant to move, but the first time using their storage services. I have used storage before so I was nervous, but the crew who arrived was excellent. I actually saw a familiar face with Ian who had helped to move me in my last place a few years earlier. I was impressed by how organized Dex, Dakarai, and Ian were. Everyone was very friendly and professional. Dex took pictures of everything going into storage and I received an inventory with those pictures for my records. I felt confident that my furniture would be carefully packed and stored. The moving and storage prices are extremely fair for the great service you get. Great company that I highly recommend.
Response: Journet, thank you for the great review - we sincerely appreciate your repeat business over the years!

Elise Moore: The entire experience with this company has been phenomenal from start to finish. The coordination was good, the packing crew was on time, very courteous and very careful with our goods, and the loading crew was also super careful. We had white walls in our condo and they were freshly painted, and there was not one mar or scratch! Amazing! I also loved the way the inventory is bar coded and tracked. High value items are photographed and tracked separately. I have moved many times and this was by far the best and least stressful experience I have ever had. Great job! Highly recommend!
Response: Elise, thank you for your kind words and five-star review.

Danielle Saroyan Ashbahian: We recently hired Gentle Giant Moving Company more than three years after our last move with them in 2018 and they were just as wonderful as we remembered. Elmer, P, Ricardo, and Amal were professional and efficient, and took especially good care of our fragile items. The movers wrapped everything up and were thoughtful in how they were stacking the large objects in the truck. They worked with our schedule, and showed up right on time to get the job done. They successfully hauled a heavy china cabinet with glass and mirrors over the deck outside from the second floor since it did not fit down our townhouse stairs. They came prepared with extra material to wrap the china cabinet, extra strong ropes, and tools. They also helped set up the china cabinet and tested the lights to make sure it was working properly. Overall, they went above and beyond to ensure that we were satisfied at the end of the job. We hired them twice, and would hire them again in the future. We highly recommend Gentle Giant Moving Company for any future moves.
Response: Danielle, thank you for taking the time to share your experience online - we sincerely appreciate your repeat business!

Mandy Boor: Working with gentle giant was one of the best moving experiences. The coordination team was prompt in scheduling my move and quick to answer questions leading up to the moving date. On the day, the moving team called to let me know when they were 30 and then 5 minutes out, and showed up exactly on time. They took tremendous care in moving furniture and boxes, as if they were moving their own families. Not a single item was broken, and they were incredibly fast despite being paid by the hour. I can't sing their praises enough and will recommend them to everyone I know in the DC area.
Response: Mandy, thank you for the wonderful review. We appreciate your business very much!

Darith Klibanow: I had such a fantastic experience with the Gentle Giant moving company! My partner and I moved in together, and our moving team was so fast and efficient at each location they went to for our move. Our movers, Dex, Dakarai, Carlos, and Ricky were friendly, flexible when parking was difficult, very careful with our furniture, and SO FAST! I’ve had bad experiences with moving companies in the past, but our move coordinator Dominique was responsive and reassured me throughout the whole process. Absolutely going to give these guys a call when my next move comes around :)
Response: Darith, thank you for the five-star review!

Hilary Hansen: I used Gentle Giant for my move and storage while I renovated my house. The guys are amazing! Very prompt, courteous and quick/efficient! Dex, Ian, Pernell and Amal helped me move back and they couldn’t have been better. They found solutions to any issues and even put together a bed that had been shipped to my house (that is to say, they didn’t move). Can’t recommend enough! And with their own storage unit, they made it so easy to move out during my renovation.
Response: Hilary, thanks for awesome review - we appreciate your business!

Naomi: The best moving company. I had to put my things Into storage because of an issue with an apartment. Gentle giant made sure all of my things were wrapped carefully and cared for. When I got my things out of storage nothing was broken. The move out and in process was also pretty smooth. The only thing I would say to take note of, is that if you want to retrieve a few things from your storage unit with them, be prepared to pay a small fee. Gentle giant was definitely on the more expensive side, but they got the job done! I really appreciate this company for helping me out and I would recommend them to others.
Response: Buddy, thanks for the great feedback!

Skyler Fordjour: I had an exceptional experience working with Gentle Giant! From my initial phone call with Matt, I knew they were the company I wanted to work with. We had a last minute local move with two toddlers so we knew we had to get help packing in addition to moving everything. Matt was very thorough! He had me walk through every room of my home to take inventory and give me an accurate quote. He was so responsive, even on the weekend, which we appreciated since we didn’t have much time to prepare. Javier, Otelindo, Ricardo, and Andrei took an already great experience to the next level. They arrived to pack early, worked extremely efficiently (with very little direction from me lol), and thoughtfully left things out for us to use for our last night in our old home. On moving day, they worked just as seamlessly while I was in and out running errands. They even executed a very impressive moving strategy when they couldn’t fit one of our sofas through the front door. The team finished earlier than Matt quoted me both days which is a big nod to their integrity and work ethic. Most of all, they were so warm and kind. My husband was working so I was at home alone managing the move and I felt so safe and comfortable with this Gentle Giant team. That alone is worth every penny spent!
Response: Skyler, thank you for sharing this positive feedback - we appreciate your business!

18. George’s Furniture Inc.

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53 reviews
George’s Furniture Inc.
Price/Quality
5
Service
5
Parking
5
Location
5
Establishment
5

Address: 9 Reichs Church Rd, Marietta, PA 17547

Schedule: Closed ⋅ Opens 9AM

Telephone: (800) 799-1685

Guy: Furniture store



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George’s Furniture Inc.: what do users think?


Christine Weaver: George’s furniture is already known for incredible furniture making. We went to see them with an idea of what we wanted for a bedroom suite. They exceeded expectations!! The pieces are gorgeous and breathtaking. What we loved about the furniture as well is that we can pass them down to our family for generations because it’s so well-made. We couldn’t be happier and will be going to them in the future for more furniture when needed. Thank you so much George’s Furniture!
Response: Christine, we truly appreciate your business! Thank you for writing a review.

Teresa Madonna: Thank You “George’s Furniture “ for ourbeautiful table&chairs, walnut & maple blend of woods came out just as we expected…. They custom dimensions fit perfectly in our kitchen area. It was well worth the wait time from the day we ordered.
Response: Teresa, we sincerely appreciate the opportunity to earn your business! Thanks for writing a review!

Advah Dagon: My walnut blend shaker extension table is everything i hoped it would be! Absolutely gorgeous, and functional. The George's Furniture team took great care with the delivery. Placed pads under each leg to protect my floor and took the time to review and explain the proper care procedures. I can't wait to enjoy decades of dinner parties on this beautiful & functional work of art! Thank you Chris & the George's Furniture family!
Response: Advah we love getting this type of feedback, thank you! We truly appreciate that you opted to do business with us.

heather Kegerise: No matter what furniture you may need, big or small, George’s Woodcrafts always has the perfect piece! And if they don’t, they will make it for you. We have been customers for 48 years and still find amazing things we just can’t live without. Such good quality furniture and good people to go along with it.
Response: Thank you so much for sharing your feedback, heather. We're so happy that you enjoy doing business with George's Furniture!

Nancy B: The quality of this furniture is superb. I have never seen better constructed furniture. The items are more expensive, but definitely worth it for the quality of the product. Everything is handcrafted with care. This little gem of a store is off the beaten path, but so worth the trip. You won't be disappointed.
Response: Nancy thanks for the 5 star review. At George's Furniture we enjoy working with customers just like you!

Sara Goodman: Anthony helped us design two cabinets, a desk, and a card table. We also purchased four stacking chairs. The furniture arrived today. The pieces are beautiful. Chris and Justin made the delivery and they were wonderful. They got the big pieces to the second floor. We had previously purchased the rocking chair which we love.
Response: Sara, we appreciate you sharing your story and writing a review! Thank you for trusting George's Furniture!

Barb Griffiths: Love our table! Beautiful workmanship!Chris kept us updated and informed during the whole process. When making the delivery, Chris kept in touch giving us his ETA.It was a great experience! Love George's Furniture!
Response: Thank you Barb! We appreciate your business!

Margaret Tanner: We can’t say enough nice things about Anthony who built our table for us. He took his time to show us how everything would be made. He sent us pictures while he was making the table. It is beautiful! I was not home when Chris delivered it, but my son said he did an excellent job. I would highly recommend them.
Response: Margaret we love getting this type of feedback, thank you! We truly appreciate that you opted to do business with us.

Leslie Raver: Our dining table and chairs are a work of art. Not only are they well made, but they are beautiful. We're so happy that a friend told us about George's Furniture because I looked all over for a table that was unique and a bit contemporary. The black walnut wood and stain they used guaranteed us a timeless and unique tabletop design. We met with Anthony who gave us a tour of the showroom and work area. Customer service was excellent. They delivered by the expected due date. I cannot say enough about the beauty of the craftsmanship of our table and chairs made by George's Furniture.
Response: Leslie, thanks for sharing this review! We appreciate you choosing George's Furniture.

Ann M: Thrilled with our new table and chairs. It’s been a lovely experience working with George’s Furniture - you don’t get your items immediately but they custom make exactly what you want. Gorgeous wood, excellent finish, and great communication from the company! Highly recommend!
Response: Thank you so much for sharing your feedback, Ann. We're so happy that you enjoy doing business with George's Furniture!

19. Duvall & Co.

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22 reviews
Duvall & Co.
Price/Quality
5
Service
5
Parking
5
Location
5
Establishment
5

Address: 417 Brooks St # B, Wake Forest, NC 27587

Schedule: Closed ⋅ Opens 9AM

Telephone: (919) 819-8377

Guy: Furniture maker



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Duvall & Co.: what do users think?


B C: I had an entryway table design in mind but couldn't find it anywhere pre-built. I called Duvall & Co and showed them a picture of what I had in mind. They came out to my house, measured the space, and talked with me about materials, sizing, and design. The table is absolutely STUNNING and is exactly as I pictured!!! Now I just have to add the finishing decorations and wall art. Duvall & Co's attention to detail, customer service, and eye for design can't be beat!
Response: Thank you Beth for the great review. Glad you love it as much as we loved building it!

Aubrey Smith: I can’t say enough about how much I love my custom table from Duvall & Co.!! It’s a concrete table with a soft gray stain and has really been easy to care for and clearly durable. The personalized touch of having my sweet girls’ hands imprinted in the bottom is sentimental and a piece of art we use every day and will always keep in the family!! Dani and David are amazing with helping you pick the right design, style and ways to customize for your space and needs. Thank you!!!

Bryan Ruddy: True artists at Duvall. They love and appreciate the furniture they make and the furniture is absolutely beautiful and solid. This table will serve us for decades.
Response: Thank you Bryan! we really appreciate the kind words!

Michael Espenshade: Positive: Professionalism, Punctuality, Quality, Responsivenessabsolutely gorgeous custom charcuterie boards with each of my team member's last name initial made for great gifts and happy team! Thanks again for your work on our special project.
Response: So glad your team loved them. Thank you for the kind words!

Talia Bernal: Working with David and the team at Duvall and Co was a great experience! After seeing their tables we had a hard time looking elsewhere because we kept comparing everything to the tables at Duvall. The tables we saw at other (chain) stores just couldn't compete. In the end we decided that this was a long term investment and we were excited to be able to support a family business! They were super responsive and patient with our questions. Now we have the most beautiful perfect & sized table for our space. Would definitely recommend Duvall and Co.

Dama Conti: Working with David and Dani was such a warm and fun experience. My husband and I spent a good deal of time designing our new house and Duval and Co helped transform this house into the warm and cozy home we desired. All of our custom pieces are fabulous and crafted with excellent quality. We entertained guests for the first time in our new home this weekend and received so many compliments on our bar, barn doors and tables. Working with Duvall, you’ll never want to buy furniture from a chain store again!
Response: Thank you Conti Family. Thank you for trusting us with so many pieces for your beautiful home!

Christina Campagna: We just purchased a beach home and we wanted a statement piece for our kitchen table. We came across Duvall & Co. through a google search. We traveled 3 hours to their storefront in Wake Forest, NC. So glad we did! Their store is so beautiful and everything they do is of such high quality and so different. Josh, was so helpful answering all of our questions. We purchased the La Jolla Table! It is truly a statement piece in our home. We get so many compliments! Thank you Duvall & Co. ! We love it!!
Response: Your home is beautiful and we are honored to have one of our pieces in it.

Ashley Szponar: We couldn’t be happier with the experience we had at Duvall & Co. The entire team is so talented. We purchased the High Point Dining table. It’s absolutely stunning in our dining room and looks like nothing we have seen from big box furniture stores. They take so much pride in the quality and attention to detail of their furniture. We also loved that it’s made here in the U.S. and we were able to support a local business. Wonderful experience!! Thanks again.
Response: Thank you Ashley for trusting us with such a special piece.

Cameron Jones: I have worked with Duvall & Co twice now on custom tables for clients and they are absolutely wonderful to work with! They come in on time and on budget and do beautiful, quality work that my clients will love for a long time. I enjoy the creative process and working with the team almost as much as the end result!
Response: Thank you Cameron for the kind words. Coming from you, this means a lot. We look forward to many more design projects with you. Thank you again for trusting us with your clients. -The Duvall & Co. team

Lisa Schmidt: Best Furniture experience EVER. I discovered their website and decided to go to the shop. I had to travel several hours to get there. TOTALLY worth it. I met with Josh, we picked out design, wood type and finish. Once the stunning table was finished, Josh and David deliver and assembled my table, but in reality it is a true work of Art. I have decided not to put all of my dining chairs around the table, as the base is so beautiful I want everyone who comes into my home to see it. If you want a truly stunning piece of furniture, this is the ONLY place you need to visit. Josh and David are both wonderful to work with. I absolutely LOVE mt table.