Best Second Hand Mattresses In Washington Near Me

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1. Mattress Firm U Street

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171 reviews
Mattress Firm U Street
Prices
5
Product Quality
5
Services
5
Professionalism
5
Attention
5

Address: 1301 U St NW, Washington, DC 20009

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 234-1086

Guy: Mattress store



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Mattress Firm U Street: what do users think?


Marianne Varkiani: We had a great experience buying a new mattress and pillows with Greg. He patiently explained the difference between the mattresses we were considering and also recommended pillows for us based on our sleeping positions. His expertise and professionalism are unparalleled. If you’re in the market for a new mattress, look no further!
Response: Thanks so much for the review, Marianne Varkiani! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Emilee O'Dell: I worked with Gregory and he was beyond understanding and helpful! This was my first mattress purchase so it was a new ballgame for me, however I didn’t feel nervous or like I was being taken advantage of. I got a great deal and mattress firm got a life-long customer :)
Response: Thanks so much for the review, Emilee!

Jennie Chaplin: Had the most rewarding experience shopping for a mattress, and the professional, Gregory, was knowledgeable and patient about the entire process. Very appreciative of the convenient location (variety of mattresses in their selections that meet your needs) and this seasoned professional who thoroughly answered my questions. Would highly recommend this place. Again, abundant thanks!
Response: Thanks so much for the review, Jennie!

Star Rose: My experience at Mattress Firm was very pleasant. The salesperson Mr.Bryant is awesome. The delivery was punctual , quick and professional .
Response: Thanks so much for the review, Star Rose! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Montserrat Acosta: Kyle really helped me find a mattress that I could be extremely comfortable with. 2-day shipping was the icing on the cake.
Response: Thanks so much for the review! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Wei Kit Tai: I had a really good experience purchasing a mattress here. The sales associate that worked with me was very courteous, professional, knowledgeable, friendly, and not pushy. He listened to what I was looking for and must of let me try like 8 mattresses. They will help you find a mattress that fits your needs within your budget. I am very happy with my purchase. I purchased the Serta Sandburg firm mattress, which relieved a lot of my problems sleeping and staying asleep. Highly recommended!

Rene Moraida: I was impressed with the extended hours, extensive displays, the courtesy of the salesperson (Greg), the use of technology to help find the right fit. I did not feel rushed and appreciated the care and attention shown and look forward to recieving my new mattress. If you're in the metro area and don't have a car like me, there is a platinum delivery service where they deliver and set up, so great! Thank you Mattress Firm! 🙏🛌🙏

Monique Jeter: The staff are extremely professional and courteous. The experience exceeded my expectations. My bed is perfect!!! Support, comfort, durable and flexible. Plus they threw in a free adjustable frame. I will without a doubt shop here in the future.

Ronald Bright: When I walk in with my mask on. It was help from the get to go. Like 👍it very nice queen bed. Very good price
Response: Thanks so much for the review, Ronald Bright! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Murilo Pastana: I was very well advised to choose the best option fitting my budget and necessities. U street store is highly recommended.
Response: Thanks so much for the review, Murilo!

2. Mattress Firm Dupont Circle

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414 reviews
Mattress Firm Dupont Circle
Prices
5
Product Quality
5
Services
5
Professionalism
5
Attention
5

Address: 1643 Connecticut Ave NW, Washington, DC 20009

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 234-1024

Guy: Mattress store



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Mattress Firm Dupont Circle: what do users think?


mike tyson: Mohamed was very helpful in my search for a new mattress for my growing teen boy that would not break the bank. He showed us options at varying price ranges and offered a price on a mid-range mattress that came out to just over half of what a Mattress Warehouse competitor wanted for a mattress that seemed comparable. I have to delete one star because the delivery people broke a planter on their way out and did not seem to care enough to apologize, but that is not a reflection on this location.
Response: Thanks so much for the review, Mike!

Misha Dhanoolal: Had an amazing experience with Cemal! He was super knowledgeable, friendly and accommodating. The store was a bit busy when I entered in but he managed it very well and was able to give every customer individualized attention despite the busyness. Cemal was able to get me the mattress I wanted at an amazing deal. I will 100% recommend my friends and family to this locations Mattress Firm. Thank you so much, Cemal!
Response: Thanks so much for the review, Misha!

Dijana Hrvacic: Nine months ago, we bought two mattresses queen and twin and two spring boxes of the same producer Beautyrest (see below attached invoice). Queen mattress was an extra firm mattress as I have serious backbone issues. Very soon one side of the extra firm mattress turned extra soft and sagged down that much that I slide down at night. Since it costed $1700 and it has been several months, we reached out to file a warranty claim. While processing they insisted on photos of both mattress and its foundation (spring box Beautyrest bought in the same shop, check invoice). The warranty claim was rejected due to the " use of inadequate foundation/support system". It does not make any sense considering that both the mattress and the springbox foundation were made by the same producer Beautyrest (check the invoice) and the Beutyrest springbox foundation was recommended by your shop as appropriate for this Beautyrest extra firm mattress. So, there is no place in warranty or warning by your shop that using the frame would eliminate warranty – again both of your items we bought together. The warranty card has forgotten to mention the springbox made by the same producer as the mattress and for its size, and talks about slots (non existent) in this case. If the foundation is really inadequate for this mattress as you suggest then that is the mistake of the producer who made both of them to be used together, and the mattress firm that sells them as adequate for each other and recommends them. It seems that the producer and the shop are finding their own product inadequate. After complaining again, no one has come to inspect the mattress and they just checked different reason on the list of reasons for rejection. I would not recommend to any one to buy anything in this shop as their warranty is fake and products overpriced. the same extra firm mattress-queen size now costs $650 due to bad reviews about sagging.
Response: Hello Dijana, we are so sorry to hear your experience wasn't awesome. We would love the chance to make things right. Please contact us text, or email and one of our friendly Sleep Experts will be standing by to help. Email: 179025@mfrm.com

William Spates: Brett Basden's polite demeanor and product knowledge made my purchase of a mattress and bedframe easy and stress free. Mattress Firm is fortunate to have Mr. Basden working for and representing the company.
Response: Thanks so much for the review, William! Feel free to call us any time with any inquires you may have.

Casey Gutmann: Great and easy experience. Very informative about products and helped us pick a mattress that made sense with our frame we purchased elsewhere. He took the time to review all of that information with us to make an informed decision. We also knew what we wanted to a degree so we were in and out within 25-30 minutes. Thanks again!

Damon Mitchell: Very low pressure sales. Cemal is GREAT! He listened and ask questions. Then offers solutions. Overall a great experience!

Jason Devasia: Jack was absolutely great to work with. He made sure we got the best price and even added extra mattress pads just to make sure we had everything we needed for our Tempur-pedic. He made sure that the mattress would suit our needs and explained every brand on the floor. I highly recommend going to this location with his great team.
Response: Thanks so much for the review, Jason!

Damla Er: Excellent service! Brett was very helpful, efficient, and genuine. For people like me who find mattress shopping stressful, he’s the perfect counterpart. I’m very pleased with the service and they could deliver same week as well.
Response: Thanks so much for the review, Damla!

Elise Stull: The managers at Mattress firm are great. I ordered a pillow from the store, but the manufacturer of the pillow sent the wrong size and then gave me bad information about pillowcases (so I bought the wrong ones and was frustrated). Mattress Firm made everything right though. They helped me exchange the pillow for a different brand AND gave me a discount, even though none of it was their fault. Next time I need a new mattress, Mattress Firm will be my first stop.
Response: Thanks so much for the review, Elise Stull! Feel free to text this number any time and we'll respond ASAP with any inquires you may have.

Alex Oscarson: Had an absolutely wonderful experience getting our mattress here! Cemal was beyond helpful and made sure we got the best possible bed and frame for our budget. He worked with us and made sure to explain the details of the mattresses we were considering, and I could not recommend coming here enough!

3. Solo Furniture Installer

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82 reviews
Solo Furniture Installer
Prices
5
Product Quality
5
Services
5
Professionalism
5
Attention
5

Address: 6895 Washington Blvd, Elkridge, MD 21075

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (410) 540-9929

Guy: Used furniture store



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Solo Furniture Installer: what do users think?


Sarah Avant: Didn't get murdered! Always wondered what the place was. It was a magic land of mediocre furniture. Might not find what you're looking for, but it's an interesting visit. And, if you want a lamp, mirror, podium, or industrial coffee machine, there are many nice options.

Bob Martin: Told me they had what I wanted but when I got there they could not find it.

Yolanda N.: Nice selection of quality furniture, staff is warm and welcoming. The only reason I didn't give a 5 is because it's a bit cramped but it's worth a visit for sure.

Kat Gale: This place is so cool. I make a purchase maybe 1/3x but I never regret going. It's an amazing store to just walk around and when you can find something you've been looking for, it's worth it.

Ms powell: Not sure who the new guy is, but his attitude talked himself out of an opportunity to fully furnish my facility. You never know with whom you are speaking buddy. Second Chance in Baltimore is much better with a bigger selection and actual customer service.

bee more: This is a great place to get high end hotel furniture at a good price. I have purchaed items before and have been satisfied every time.

Kayla Reidenbach: Sometimes you can get a good deal here. I've gotten nice bedside tables from a Hilton hotel in great condition for $25 each. And a large sturdy bureau for $60. But other times they don't have anything of value or overpriced. The owner will sometimes haggle.

Gina P: A true hidden gem; this place has it all - tables, lamps, mirrors, pictures, chairs, linens and a huge basement with so much more. Don't let the outside fool you, this place is big. Very nice business owner, wont bombard, hassle or follow you around. Very enjoyable visit to freely explore the place. Next time you pass by, stop in. You'll be glad you did.

Carlos Carbonell: It's a great place. I took my mom she was impressed with the inventory and the many selection to choose from.

Mary Chaplin Cole: I had been passing this place for months. I finally stopped. Went inside and found that this store has a lot of stuff, mostly furniture like tables, chairs, mirrors and the like. If you need used items,take a look at their stuff. I love the chairs i got for my kitchen. And at a reasonable price.

4. Mattress Warehouse of Washington DC - Tenleytown

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219 reviews
Mattress Warehouse of Washington DC - Tenleytown
Prices
4.8
Product Quality
4.8
Services
4.9
Professionalism
4.8
Attention
4.8

Address: 4437 Wisconsin Ave NW #39, Washington, DC 20016

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 537-9353

Guy: Mattress store



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Mattress Warehouse of Washington DC - Tenleytown: what do users think?


Jeremy Sharp: Jerri was extremely helpful and guided us through a process to pick out a great mattress. I felt no pressure but felt equipped to make good decisions. And she helped us get the mattress set for delivery when we wanted. Great experience!

George Beronio: Had a great experience with Fatima today! She was helpful working through the various options in our price range and she explained the delivery process pretty thoroughly. In stock item should be delivered in two days. And she was able to answer all the questions we had. Best of all: we were in and out in record time. Would shop here again.

Lucretia Risoleo: Jerri was helpful and knowledgeable. She Show me things within my price range and was honest about competitor mattresses. Price was competitive and experience was very good. I came away with three sets of mattresses.

Jordyn P.: My partner and I recently bought a mattress here and the whole process was made very easy by Fatima! She helped us pick out a mattress that we really loved and was very thorough throughout the entire process. I 10/10 recommend :)

Brenda McElveen: Mr Carlence very very professional and he make the trip worth come to and he also very knowledgeable about the mattress. He help to choose high end mattress and best experience is to test the mattress to lay on for yourself. PS REMEMBER TO ASK FOR Clarence E. BEVERLY I PROMISE YOU WANT BE SORRY EVEN ATOMPHERE IS WARM AND PLEASANT.

Richard Miles: Clarence and Fatima were very helpful in explaining the pros and cons of all the mattresses we tried. No pressure tactics, just good advice. Highly recommend.

Katherine Hamilton: We had a great experience with Alan and Jerri, they spent a lot of time directing us to the best mattress for us and were very patient answering all of our questions. We are sure we are going to sleep well with our new mattress!

Cheryl Suchors: Both people who helped us were knowledgeable, pleasant, and honest. We never felt rushed and took a lot of time to select our mattress. They answered lots of questions too!

Pragyan Pokhrel: Fatima was extremely professional and knowledgeable about the mattresses. I bought a queen bed set and I’m very happy with the service

Grace Miranda: My partner and I came in looking for our ideal mattress. Mr. Clarence and Ms. Fatima were the best team; they welcomed us, listened to us, and helped us find the perfect mattress! We had originally bought a nectar mattress online and ended up being disappointed but now we have the bed we need! Thank you!! Highly recommend.

5. Bargain Furniture Warehouse

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41 reviews
Bargain Furniture Warehouse
Prices
4.6
Product Quality
4.5
Services
4.5
Professionalism
4.5
Attention
4.5

Address: 8531 Walker Mill Rd, Capitol Heights, MD 20743

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (301) 336-2988

Guy: Furniture store



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Bargain Furniture Warehouse: what do users think?


Shawn Andrea: I love this store, way beyond a thrift shop. It has real furniture for a real bargain and the fact that they been in business for years in the same location with the same owner is a plus. I visited this store after literally 20 years and they still were quality people with quality furniture. Love it and I recommend it for anyone who loves to do restoration projects or just can't find what they are looking for on Amazon ,TJ Maxx etc. Only issue is when you see what you want GRAB IT! cause it will not there later for sure. Be blessed. Be blessed

ToDarryl Fraley: The staff there was really nice and helpful. They have very good furniture and very nice prices. We come here and shop all the time. Every time when we came here we always have a good experience and was able to find what we needed. They have very nice used furniture at low prices. The owner there is always ready to assist you in any way. She is very nice to make sure that they have everything in that you need. Customers for life. From: Mr.& Mrs. Fraley

Victoria Fauntroy: I love this place! I have purchased beautiful pictures, mirrors and a bedroom set. One must to visit often because they constantly get new pieces. High end items, highly recommend. All you need is a touch-up pen for some items or not.

Julie Mitchell: I couldn't ask for a nicer shopping experience Ms Juanita is the best! The delivery guys are excellent They're on time and kind very helpful. I think I found this place 20 years ago. It was my mother's favorite place she got a lot of things are her dining room set or living room set. If you don't find anything that you like the first time just keep going back they always have something.

Shawntise Yes I Said It Redfearn: I really love this place. I have purchased dining room chairs end tables ect. Very nice and respectful people. The cashier offer to help me i told her not to worry and she did anyway... she looks my mothers age and I would never allow my mother to carry furniture so much respect

Mia Williams: Love this place I've shopped here for years, pictures, mirrors, lamps, dining table ' chairs and night stands are all of the items I have purchased over the years. Excellent deals.

Barbara Whitfield: Not a wide selection that I thought they would have..but most of the stuff was a reasonable price.only recomend if you need lamps and pillows..

chuck robinson: They advertise one price and when you go to the store to purchase they tell you it has to sent from their warehouse in Baltimore and you must pay shipping charge. For me I was buying one hundred table and the shipping charge would be 120.00 . Or I could go to Baltimore to pick up my self. ONE BIG CON !

Chris Edelin: Can't wait til next time😊😊😊

Carolyn Haley: Got there late.was closing but they let me look around.nice lamps etc will go back.

6. Furniture Rescue - The Back Dorr

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40 reviews
Furniture Rescue - The Back Dorr
Prices
4.2
Product Quality
4.3
Services
4.2
Professionalism
4.2
Attention
4.2

Address: 3158 Spring St Suite H, Fairfax, VA 22031

Schedule: Closed ⋅ Opens 12PM Thu

Telephone: (703) 543-9248

Guy: Furniture store



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Furniture Rescue - The Back Dorr: what do users think?


Tiffany Roberts: This is THE place to go to hunt for DIY furniture in Northern VA. Once you’re there, you can roam the warehouse of unending furniture and paints. Everyone was SO nice and gave me great suggestions for my next DIY project. I purchased two chairs for my new house and will definitely be back for paints!

Elizabeth Taber: When I priced out buying new kitchen furniture, replacing my six chairs alone would have cost more than I wanted to spend. Plus I didn't want to give up my table, which is in good condition, or the chairs, which are some of the few I can sit in comfortably. Joni and The Back Dorr to the rescue! They did a lovely and professional paint job, working hard to customize a color that kept the seats true to the color of my table. And that was after patiently removing the old, damaged finish (see before and after pics). Every encounter with the folks at The Back Dorr was pleasant, and I highly recommend working with them to save the furniture you love.

Ryan Boyer: The Back Dorr and The Front Porch is the place to go if you are looking for restored furniture, furniture repair, or custom painting. The owners are knowledgeable, helpful, and incredibly patient in dealing with their customers. We got a customized cabinet turned into a media table which was exactly what we were looking for when we couldn't find anything brand new. Their work is the highest of quality, their prices are fair, and their selection is great.

ann feltman: Absolutely the BEST place ever!!! Amazing selection of furniture to refinish or have customized. They even offer classes to paint and create your own. Joni is truly the BEST teacher. Truly a treasure, especially for Northern Virginia! Totally in love!

Lauren Kirkman: I had a great evening out doing the Painting 101 class at the back dorr! Joni is very knowledgeable, and showed the class so many different types of paint, painting techniques and finishes. The store is fabulous too. It was really neat to see how an ugly dresser could get a new, much more stylish, life. I bought some paint and really look forward to tackling my first project.

Laura Small: The quality here is top-knotch, and the customizable options allow you to get your furniture piece looking exactly the way you want. Joni's team re-finished this old china cabinet base for me to use as a TV stand; the paint and preservation-coating really brought the piece to life. I really appreciated the personal care and attention The Back Dorr team put into producing a quality piece that I can admire in my home for many years. You won't regret entrusting your antiques to this honest, hardworking business!

Charlie Ampuero (Charlie): Great place and great prices! Stop in often, inventory is always updated. Joni and Dave are very knowledgeable and can solve any furniture problem.

Y G: This is a hidden gem you don’t want to miss. Their staffs are so friendly and professional. You can find all kinds of high quality antique furnitures here. I would definitely come back again.

B KH: I had a great experience there yesterday. This is the shop that acquires, cells, and repairs older furniture. The furniture available is very unique. They are working on it in the back room and you are free to wander around and explore. If you are looking for something unique this is your store to examine.

Stephanie Cushing: Joni and her team did a great job refinishing an antique walnut chested drawer and vanity desk that got scratched and damaged during a move. She worked with our budget and got everything done just in time for the holidays. The finished pieces look beautiful! We will definitely be back with more furniture for them to fix. Their store is also full of antique wood pieces for sale that were fun to look at!

7. Mattress Warehouse of Bethesda

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256 reviews
Mattress Warehouse of Bethesda
Prices
4.7
Product Quality
4.7
Services
4.8
Professionalism
4.7
Attention
4.7

Address: 6930 Wisconsin Ave, Chevy Chase, MD 20815

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (301) 656-1570

Guy: Mattress store



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Mattress Warehouse of Bethesda: what do users think?


J. Jackson: Just relocated to Maryland for work and needed to purchase a mattress for my apartment. Initially, I put Googled Mattress Firm and because of the construction on the road I missed my entrance. I was going to make a block and come back to it, but not even a block away I noticed Mattress Warehouse with convenient parking and easy entrance and exit from the street. The sales associate, Nancy I believe was her name, was amazing. She is extremely knowledgeable, professional and courteous. I didn't feel pressured, and she took the time to ask me what I was looking for in a mattress. I couldn't beat the price which included setup and delivery. Awesome service, awesome value. Thank you so much for making my mattress search easy and seamless.

Catherine Chakola-Thomas: Thank you for a great mattress purchasing experience! Nancy was friendly, knowledgeable and efficient! You can tell she has been doing this for a while and knows bed from bed. She knew exactly which beds to take me to based on our preferences. I was in and out in 30 minutes and beds were delivered the next day! Wow!

Andi Sacks: We had a very positive experience shopping for a bed at Mattress Warehouse. The salesman, Ed Levy, was extremely knowledgeable about the various makes, models, and materials used in every mattress. And our order was ready to be delivered the following day! I wouldn’t hesitate to highly recommend Mr. Levy and the Mattress warehouse in Bethesda

Phyllis Stallone: We had the most helpful saleswoman! She was so knowledgeable, practical and truly so kind. My daughter bought a mattress and she took her sweet time. The woman was extremely patient and answered all of her questions in detail. It was a great experience and I will definitely go back to her when I need another mattress.

Peter Klesta: Sam and Nancy did an excellent job helping me with my purchase my new mattress. Both are very knowledgeable about the products. I did not feel pressured or rushed into the sale; everything was explained clearly upfront to me in a professional manner from the cost of everything to when the mattress would be delivered. On top of that Nancy has great people skills and is very entertaining. She later helped me quickly update the mattress delivery date and find the perfect pillow I was looking for for a long time. All of these made a great shopping experience! :)

fines: Sam was fantastic, took the time to understand what I needed, and worked with me to find the best product. Very helpful and understanding. Would definitely use again. Highly recommended!!!

Michele Mayor: Nancy was amazing. She took care of my family and I that just moved to MD. She gave us an AMAZING price for 2 mattresses. Also, my daughter was asleep and she let her sleep on one of the mattresses. She was so hospitable. I won’t refer elsewhere! SHOP HERE!
Response: Thank you for the great review, Michele. We're so happy to hear Nancy was able to help you find just what you needed. Thanks for choosing Mattress Warehouse. Sleep Well!

Nicole Prairie: Nancy was such a wonderful help. She assisted in choosing the best mattresses and was just a pleasure.

Kailah Matthews: Nancy was so patient and helped me to find a mattress in my budget that was also comfortable. I would highly recommend this location to anyone in the DC Metro area! :)

Alicia Mays: Sean and Nancy were great! Sean provided great customer service and helped me to make the process of purchasing a mattress very simple.

8. JERUSALEM FURNITURE

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22 reviews
JERUSALEM FURNITURE
Prices
3.4
Product Quality
3.3
Services
3.3
Professionalism
3.3
Attention
3.3

Address: 4618 14th St NW, Washington, DC 20011

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 723-3900

Guy: Furniture store



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JERUSALEM FURNITURE: what do users think?


Melakusisay: I purchased a bed (no mattress) $800 with tax and delivery. I wanted to change it in the next day because the bed is too high however the boss of the store even he did not talk us as a customer. I have receipt which states 21 day return but on the other side for clearance and final no return. The bed I bought is new but he said even no change instead we bought. I asked him nicely to help us because my wife is pregnant and she cant clip on the bed. He did not tell us and there is no clear notice NO RETURN. There is cheating sale in this store. I saw disrespect and discrimination in this store He is completely bad man. He acted on me and upset me to do this comment as a customer. I am going to court and consumer protection too. He should learn at least the law in USA. No body above the law.

Loyalty Briscoe: I have suspicions that this establishment is either discriminating against minorities or this is the biggest identity thief ring in history!!!I have (TWO)family members that wanted to do business with these people.With both members credit in good standing they were denied.Not because of credit but because they were told they were not the person on their DC issued licences.Whats more disturbing is this was told to my family members after Jerusalem Furniture took their social security numbers.Were really worried now because my family members had no knowledge of each others encounter with the same company.How often does this happen?!?!?My question is...if you have had similar issues with this establishment please reply to this post.Thank you

tigist gidey: This guy he is not good because i bought bed 800 but I don't like this bed because very height but he doesn't return or he doesn't change

Tosyne Tosyne: Do not patronize this guys. I bought a set of furniture and ripped off within 6 months

Anthony Ross: Did u Kno @DISTRICTOILCO delivers now!!! Check em out!

Vanessa Gonzalez: Good quality I love the Services.

Kelvin Sorto: (Translated by Google) Poor quality of products and they do not want to change them and the man is not professional to serve the customers really dispassionate (Original) Mala calidad de productos y no los quieren cambiar y el señor no es profecinal para atender los clientes real mente desepsionado

Oscar Molina: (Translated by Google) Do not buy anything this place My family spent 3,000 on household goods and in less than a month the chairs at the dining table were broken because the wood was rotten inside and the saddest thing was that I went to the store and one of the owners very pedantically he did not want to change my chair I am so disappointed that it costs to earn money. (Original) No compren nada este lugar Mi familia gastamos 3,000 en mercancia para el hogar y en menos de un mes las sillas de la mesa del comedor se quebraron por que la madera estaba podrida por dentro y lo más triste que fui ala tienda y uno de los dueño muy pedantemente no quiso cambiarme la silla estoy decepcionado tanto que cuesta ganar el dinero.

Vida Aleman: (Translated by Google) Excellent service 💯(Original)Excelente servicio 💯

9. Mattress Firm Wisconsin Ave

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124 reviews
Mattress Firm Wisconsin Ave
Prices
4.8
Product Quality
4.9
Services
4.8
Professionalism
4.8
Attention
4.8

Address: 7020 Wisconsin Ave, Bethesda, MD 20814

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (301) 656-2941

Guy: Mattress store



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Mattress Firm Wisconsin Ave: what do users think?


Qaren Q: I came in to find a mattress with comfort and support given my back pain. Carlicia was patient and kind! She talked me through multiple options and gave me a realistic breakdown of the pros and cons of each choice. I also got to try out each option. I’m excited to receive my new mattress and enjoy more restful sleep. Definitely check Mattress Firm out!
Response: Thanks so much for the review, Qaren!

Corin Morales Bouma: Carlicia was wonderful and patient! Helped us grab a twin for the guest room ans made our shopping experience very pleasant with a mellow and non pushy demeanor and hooked us up with what we needed. Easiest matress shopping experience I've had.
Response: Thanks so much for the review, Corin!

Flávia Magalhães: Amazing costumer service experience! I arrived at the store and Carlicia was super helpful on explaining all the different mattress and boxes and adjustable bases! With her help in less than 10min I chose which combination I wanted and she was super fast on making al the admin paper work for the delivery and the best price combination according to the company's policy of course! Great costumer service experience, it made enjoyable buying a mattress! Thank you Carlicia!

Isabella Small: I thoroughly enjoyed working with Emily at the Mattress Firm. She provided careful insight to the unique features of each mattress and helped me figure out which one would be best for me. I appreciate her time and patience while I made the final decision.

Abel Walelu: I went to purchase My first mattress yesterday to the location in Bethesda. Before heading there, i called the location and Fazil picked up. He’s a very pleasant gentlemen and listened to my requirements carefully and told me to come in. He kept his word and didn’t disappoint. There were a variety of mattresses and he gave me a great explanation on each so I can make an informed decision. I took advantage of the deal they were having at the time and bought my mattress! I’m pleased with my experience. If you’re looking to purchase a quality mattress at an affordable place, go to Mattress firm in Bethesda and specifically ask for Fazil!! Very pleasant man with an excellent customer service!

Barry Hillenbrand: In the past, going to buy a mattress was like going to a used car lot to buy a car: a lot of high pressure, bait-and-switch, and needless confusion. I was not looking forward to the experience. But this trip to Mattress Firm and the calm, reasonable and knowledgable help from Stefany C. made it all very easy and rewarding. She is a terrific guide through the maze of mattress buying. Couldn't be easier. So thanks.

Imani Ladson: Tamsir was very helpful from the moment I walked through the doors to sitting down to make my purchase. I feel that he helped me settle on the right mattress style for me, and at a great price for the quality. I’m looking forward to having better sleep! Thank you!

Compass Concierge: Sam was a great and valuable help in assisting us with our purchase. Buying a mattress that you'll have for 10+ years is a big deal and you need someone that is knowledgeable and caring - Sam was both. He was very patient with us as we tried all of the many options. We were also very price conscious - so we compared all of the online selections to make sure we were getting a fair price. There again he was great at helping us ensure that we were comparing apples to apples so we could make an informed decision. He has a great personality and a credit to his store.

Danielle Adamson: There are simply not enough good things I can say about my recent experience with Mattress Firm! It was an absolute pleasure working with Tamsir from start to finish. In addition to being professional and accommodating, he was knowledgeable, fast, efficient, and customer-centric. As soon as I walked through the doors, I was immediately greeted and assisted with selecting a mattress, making the process quick, seamless, and enjoyable. The delivery and installation process was just as fast and easy! The delivery men literally took five minutes to install my bed and accompanying electronic equipment. It has only been a week since my mattress arrived, but it has been a great addition to my home so far. My mattress is soft, comfortable, and fit just for my sleep preferences and style. Before purchasing my mattress, I would have difficulty sleeping with aches and pains, often waking from my sleep in the middle of the night multiple times each evening. Since purchasing my new mattress, I can easily fall asleep, and when I wake up in the morning, I don’t want to leave the bed due to the comfort and ease of my mattress. When I finally have to leave my bed each morning to start my day, I feel energized, refreshed, and ready to take on the day! Needless to say, I highly recommend Mattress Firm for your mattress needs.

Genesis Zapata: I walked in and was greeted by Tamsir, he was really nice and energetic. I told him my budget and told him I didn’t have much wiggle room. He tried his best to keep me within my budget and get the best bed possible as well. He took care of me and got me an amazing deal! I would recommend to come see him whenever you are mattress shopping (it’s better to feel the mattress in person rather than to buy online).

10. Bedillion's Used Furniture

LEAVE AN OPINION
106 reviews
Bedillion's Used Furniture
Prices
4.1
Product Quality
4.1
Services
4.2
Professionalism
4.1
Attention
4.1

Address: 840 Race St, Washington, PA 15301

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (724) 705-7662

Guy: Used furniture store



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AC Grateful: HUGE place, tons of variety! I was amazed at what in this store - Since the name is Bedillion's Used Furniture - I was expecting only used furniture , but NOT SO - there is a substantial hardware section, including plumbing, electrical and tools. They have a fisherman's shop, including live bait. They have a several appliances and cookware. Lots of housewares and home decor items and linen. Lots and lots of signs, There is a cleaning/janitorial section including metal buckets as well as 5 gal buckets with lids. There is a rack of metal signs. Coins, and some Jewelry AND of course lots and lots of you guessed it FURNITURE Staff was very very nice. BTW there is a sign on the front of the building that says BACK LOT. I'm sure that is because Race Rd runs through the metal recycling yard of Brookman's Iron and Metal and Bedillion's is truely in the BACK LOT :-) It is worth the drive through the recycling yard to get to the store, but I will say if it is your first time I would NOT recommend coming on a wet raining day - Race Rd is unpaved and can be muddy.

Mark Craig: Well let me tell you I was pleasantly surprised at what the store has, yes it has furniture and washers and dryers but so much more. The have a hardware section, tools, plumbing, sandpaper , paint , and the list goes on and on!! They even got a bait shop ! Big selection on lots of stuff!! I spent a solid hour looking at lots of cool items and the price was fair. I will be back again and again so don't let the name fool you it has much more than furniture for sure.So shake off the winter blues take momma to breakfast and then visit Bedillions!

Amanda Hostetter: Absolutely love this store!! We always check here B4 looking anywhere else....they are great with service ..kind fair priced

sherry chestnut: I have bought sooo much stuff here over many years. The even helped out when an item I bought didn't work right n gave me an in store credit. I love this place n the owners rock

Amy Lancaster: Love this place! I rarely walk out empty handed.

Stephanie Ealy: Great place to shop! We love the merchandise and love the owners and employees even more! Just an FYI** THEY CLOSE AT 4PM! Not 5pm! So get there before 4! Buy brand new stuff for great prices or gently used for even better prices! 🙂

Sarah Schoonmaker: They were very kind n helpful with what I was trying to find. The lady at the register was More than generous with the prices. I Highly Recommend shopping here 😍😍

Rick Boyd: Always great service known them for years delt with for years great place to get hardware furnishings

Victor Alfieri: Loved itGreat pricing and anything you need you probably could find their at a great price the staff were friendly I look forwardgoing back

Sandi: Previous owners were more friendly. New lady at front desk looks and acts like her customers are bothering her. The place is dead since the new ownership took over. Before, the front desk lady greeted every person coming in or leaving. Knew many people's names. The two stars are for the guys who still work there. They still are nice, helpful and say hi. IN NEED OF A NEW FRONT DESK PERSON, DESPERATELY.

11. Room & Board

LEAVE AN OPINION
165 reviews
Room & Board
Prices
4.3
Product Quality
4.2
Services
4.2
Professionalism
4.2
Attention
4.2

Address: 1840 14th St NW, Washington, DC 20009

Schedule: Closed ⋅ Opens 11AM Thu

Telephone: (877) 387-0091

Guy: Furniture store



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Mark Weinress: Really like this store, and all the Room & Board locations. Large and nicely laid out for easy shopping. Well priced, well made stylish furniture with a good, but not overwhelming selection. Very helpful staff. Lots of options on upholstery and other details. I've bought quite a number of pieces at the Room & Board in Chelsea, NYC.
Response: Thanks, Mark!

Brandon Gaimari: Customer service is actually good but products are over priced junk. Bought a bedroom set and the design of the bed causes it to squeak every time you roll over. Customer service had Dr. Furniture come out twice - one time screws were missing in the bed, the next time installed slat pads (why were these not installed originally?). For the price you pay, the quality is not what it should be. Beware.

Anna Harrington: First, we had a guy helping us who like was non responsive at the Logan circle room and board. Then I ordered online for July 7 and the furniture store confirmed via email and when I called they told me July 7 was unavailable. Not good service for the price and wouldn’t buy here again.

Veronica Lim Almario: Staff was super helpful. Peter helped us out and would highly recommend him!! We didn't feel pressure to buy anything. Peter helped us decide on a couch that fit our home and budget.
Response: Thanks, Veronica!

Michael Horton: Room & Board celebrates PRIDE MONTH. This years #Capitalpride Parade begins at the corner of 14th and T street. Room & Board has put up the flags, in support of equality and inclusion and truly welcomes all.

Summer Logan: I was working with Lisa (who apparently is the store manager). Her behavior does not seem like she should be. My problem was passed off to Peter and I felt underappreciated as a client. Would not recommended the people that work here. Service is below expectations for the money you spend and management should do a better job. Seems like they do not care or engage with clients. Highly disappointed and unsatisfied.

Kathryn Adamcik: I ordered a couch from here in August and it was to be delivered at the start of December. It was delayed until the end of December and I waited for it to arrive. 1 day before it was supposed to arrive in the warehouse I got an email saying it would be delayed for 2 more months. I waited for 2 months and days before it was supposed to arrive in the warehouse after the 2 month delay I got an email saying it was delayed again. I have called customer service and they have been of no help. They have no idea when the couch will arrive or what the progress is on it. They will not give a discount for this long delay. I am stuck in a pattern where I expect the couch to arrive any day, and then it gets pushed back. This is not okay. I paid over 3k for my couch and am just getting brushed off by customer service, the managers that I have spoken with, and the associates who we spoke to in the store we shopped at. I was planning on purchasing a side table, coffee table, and lamp after the couch arrived, but I will no longer be using room and board in the future. I ask you all to be wary of purchasing from here. I paid for the couch in full and now it looks as if it will never arrive. I expect more from this company, and am highly dissapointed.
Response: Hi Kathryn, thank you for shopping with us and taking the time to leave a review. We understand your frustration and we're working closely with our American manufacturers to produce and deliver items as quickly as possible. Please give us a call at 800.301.9720 for an update on your order.

Tobias Wang: Fantastic customer service. Very responsive & helpful to send me missing components - shout out to Beth Gotting

Catie Kemp: Love love love. They were a bit too pricey for me to consider when I was living in my apartment, but since buying my place last November I have become a very loyal customer. I started working with Daren to get an idea of what I wanted in my living room- just having the sounding board was so helpful. I have since outfitted my entire living room with them- probably went to the store at least ten times before making my order and never felt harassed or pushed into buying immediately. My mom bought her first house in over a decade this summer and I’ve encouraged her to buy with them too (which she has and has had an equally good experience). The biggest thing for me when I’m spending money on furniture is knowing that a) it will last and b) having confidence in my purchase. I most recently ordered a set of four dining chairs which arrived on Friday and the color just isn’t quite right in my space. I went into the store yesterday and discussed the issue with an associate (didn’t catch her name)- they are very up front about wanting to make things right if you’re not happy. She gave me a sample swatch to take home and test in my space and this morning I called customer care who was happy to facilitate an exchange for me. They are back ordered until February so they even offered me the option of keeping the current chairs (so long, of course, as they are kept in excellent condition). Even speaking to their central customer service center is a personalized experience- I don’t have the same concern with other businesses that my order or request is going to get lost in the shuffle. You can get just about anything in any color/fabric/wood stain/finish that they have and the quality is outstanding- I really wish they were in the kitchen cabinet business because their wood quality, in my opinion, is unmatched by any other business I’ve explored at their scale. Everything is made in the US (Minnesota I believe). Of course with the pandemic things (especially custom items) can take a couple or a few months to come in, but this is far from specific to R&B and well worth the wait. I’ve had three or four delivery experiences with them and each time the employees were punctual, communicative, and, most importantly, careful with my home and furniture! In summary I can’t recommend them enough. They have found a customer for life in me and I am happy to scream my unsolicited appreciation from the rooftops any time! Edited to add- forgot to mention they are dog friendly (with treats!). If this isn’t the sign of a good business I don’t know what is.
Response: Hi Catie, thank you so much for shopping with us and taking the time to leave a review. We're so happy to have you as a customer!

Renee Davis: Don’t get me wrong, I love this furniture store. The customer service is great. Delivery service (workers) is great. It’s the actual product, the furniture quality that deserves 1 star (none if I could) our last purchase was the Reese sectional sofa. The buttons pick you when you sit on it and the cushions are cheap. No Cush whatsoever! It’s like sitting on the floor. The entertainment center has no wire outlets in the back for cord management and it scratches easily. And even though the only rerun policy listed is for mattresses I was told (Ginny) that if it was a couple weeks past they would be able to take it back? Do not be fooled by the pretty picture. It’s not worth the price!
Response: Hi Renee, we want you to be happy with your purchase and understand it can take a few days to a few weeks to know if your new items will work for you. Give us a call at 800.301.9720 and we'll work with you to resolve the issue to your satisfaction.

12. Mattress Firm Potomac Yard

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919 reviews
Mattress Firm Potomac Yard
Prices
5
Product Quality
5
Services
5
Professionalism
5
Attention
5

Address: Center, 3925A Richmond Hwy Bldg 15, Alexandria, VA 22301

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (703) 519-3834

Guy: Mattress store



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Mattress Firm Potomac Yard: what do users think?


KB: The wife and I had just moved to DC. Unfortunately our mattress did not arrive, because the moving company somehow lost it. So I went driving around at like 8pm trying to find one for a reasonable price, and this store was about my third stop. The owner Nagendra was great! He set us up with a very nice mattress for a hugely discounted price, and even helped me load it onto my car... Nice clean, safe location with parking, good selection, good prices, and nice people. Highly recommend.
Response: Thanks so much for the review, KB! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Jason Munson: So I stopped by Mattress Firm looking for a quality mattress for a decent price and before I know it, Bro Abdul not only educated me on the different mattress options but he was extremely resourceful with providing the science and technology of his craft. I left with my first adjustable mattress at a cost lower than I initially budgeted. I even purchased a few Gel pillows and other bedding material. Bro Abdul is the man and I appreciate his time as a professional. Bro Abdul worked diligently to make sure I was completely satisfied before I left. Go see Bro Abdul and you will not be disappointed. “TRUST ME” if you don’t trust anyone else!
Response: Jason, We appreciate your wonderful review. We're thrilled you had such a positive experience with Mattress Firm and Abdul. we look forward to seeing you in the future for your bedding needs.

Damon Swisher: This store was conveniently located nearby and had great reviews. When I went in, I was pleasantly greeted by Nagendra, the Sales Expert, who was happy to help us find a bed frame for our queen bed (our previous bed frame was broken). If you are in the market for beds or accessories, this is the place to go!
Response: Thanks so much for the review, Damon Swisher! Feel free to call us any time and we'll respond ASAP with any inquires you may have. This holiday season you give yourself the gift of sleep. Sleep Well, live well. Thanks

Angel Medrano: Nagendra really helped us with our comfortable king size mattress, with an affordable price also including delivery. He also helped accommodate with our situation. This location is very well recommended if you’re looking to buy any affordable comfortable mattress
Response: Thanks so much for the review, Angel Medrano! Feel free to call us any time and we'll respond ASAP with any inquires you may have. This holiday season you give yourself the gift of sleep. Sleep Well, live well. Thanks

Evelio Perez: We came late and we were looking for a great deal in a mattress. A gentleman by the name of Nagendra really took his time to explain things to my wife and I. We even got a demo of the adjustable bed platform. We settled on a less expensive mattress as it is only a temporary solution for us, but we were really happy with the outcome and the attentive service we received 5 out of 5!
Response: We are grateful for your 5-star rating and feedback. We appreciate your trust and business, and please keep in mind that we are available to assist you at any time. All you have to do is text or call our store's live support line. Your new sleep system will help you to unjunk your precious sleep while preserving your health and happiness.

David Knupp: Abdul was a wonderful salesperson. I have truly never in my life met a more informed, knowledgeable, friendly salesperson in my life. The knowledge that he brought to help inform our purchase should be recognized and imitated by all. Corporate should take notice of this extraordinary salesman. Wonderful experience!
Response: Thanks so much for the review, David Knupp! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Anju Thomas: I had the most pleasant experience at Mattress firm in Potomac Yard! The team was very nice and helpful. Nagendra was very patient with my questions, listened to what I wanted, and most importantly was not pushy! He is very knowledgeable and easy to work with. I would definitely recommend this store if looking for a mattress. They have so many options and they are willing to work with you to find your perfect fit.
Response: Dear Anju, thanks so much for the review! Feel free to call us any time and we'll respond ASAP with any inquires you may have. We wish you and your family a wonderful holiday season.

RMiller: I had a positive experience at Mattress Firm. My sales representative, Iman was exceptional, and provided excellent customer service! She was very thorough when answering questions and proved to be extremely knowledgeable on features of each mattress and adjustable bed frames. Iman's patience was a plus and it was a pleasure working with her to select the best mattress that fit my needs.
Response: Thanks so much for the review, RMiller! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Polette Merza: I had an amazing experience at Mattress firm Potomac yards! The manager, Nagendra, helped me out. He listened to what I wanted and didn’t try to oversell me. I got the exact mattress that I was looking for. In and out of the store in 15 mins. Definitely recommend!
Response: We appreciate the 5-star rating. We make every effort to carefully listen to our guests' sleep needs in order to ensure a high level of satisfaction throughout the process and matching the right bed. Thank you very much.

Nora Renard: My husband and I dealt with Nagendra. Everything from our first interaction with him, to the buying experience has been spectacular. We’ve been searching for a decent mattress for years and he took the time to talk us through everything and answered all of our questions. The service was awesome and I can’t recommend him and this store enough! Thank you for everything Nagendra!
Response: Thanks so much for the review, Nora Renard! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

13. CORT Furniture Outlet

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157 reviews
CORT Furniture Outlet
Prices
4.2
Product Quality
4.2
Services
4.3
Professionalism
4.2
Attention
4.2

Address: 801 Hampton Park Blvd, Capitol Heights, MD 20743

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (301) 324-8684

Guy: Furniture store



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Shanika Gordon: This was our first time hearing about this store and visiting! My husband and I brought some furniture to furnish our business. Everyone was very nice and professional. They had a good selection in store. Jay was super helpful and worked with our budget. Corinth was a pleasure to work with, very knowledgeable, personable, professional and attentive. She took care of us and was able to get additional furniture we needed from the warehouse. We enjoyed our visit and will definitely be back!
Response: Thank you for the positive review. Come see us again soon!

Tucker Gallagher: Good selection, great prices Jay was extremely helpful. I needed 2 keys for a cabinet and he spent 30 minutes looking for one. Plus he recommended a site where i can buy more.
Response: Thanks for the positive review, Tucker. We're glad you enjoyed shopping with us. See you next time!

Julian Coats: Brandi and Corinth restored my faith that great customer service still exists. For me it was very special in that I am in the process of relocating from overseas (work for the military) I hadn’t lived in the states for years. So setting up a residence in the states from overseas can and did present many challenges some such as the time difference I am 6 hours ahead of est. this being said brandy and Corinth were 100% professional from the moment I spoke with them. Their patience with me was wonderful. They took the time to really help me in figuring out what was the best package for me at the same time being flexible. as someone with little knowledge of furniture they took the time to use their knowledge to ensure the furniture was a great match. I could go on and on about the overall customer service experience I received. But mostly when we are overseas we feel detached when having to deal with relocation because most just don’t understand the challenge we are facing when trying to establish a new residence in the states but Corinth and Brandi took the time to listen to ensure the furniture portion was seamless. . I thank them both and will highly recommend to my unit overseas to make sure anyone transitioning to the dc area reach out to the for any furniture needs. To everyone else I can say if you really want a seamless experience you will not be disappointed if you reach out to these 2 wonderful ladies. Brandi Corinth thank you
Response: Thank you for the review. We are so happy to hear that you had such a great experience. We value your feedback and hope you love your new furniture.

Diondra Humphries: I visited Cort Furniture Outlet in Capitol Heights after searching online unsuccessfully for unique furniture pieces. I was extremely impressed by the selection of furniture and how helpful and knowledgeable the staff were. Jay, Brandi, and Corinth all went above and beyond to help us find what we we’re looking for and the delivery was fast and seamless. We will definitely visit this location again and again!
Response: Thanks for the positive review, Diondra. We're happy to hear you enjoyed shopping with us. Please feel free to share photos of your new furniture on social media using #myCORTstyle!

Debra Russell: I went to this business for the first time ever! I was assisted by a young woman name Corinth. She is " Da Bomb" she was polite, courteous, friendly, knowledgeable, delightful and just an all around good person to represent Cort Furniture. There was also another young lady who was delightful. Then there was a gentleman who wrapped my items and hand carried them to my car. The staff in that store are extremely customer service oriented, helpful and so, so pleasant. I bought several items and plan to go back and buy more as soon as possible. This is a great store with lots of distinct and unique pieces. You will be very, very pleased when you shop Cort Furniture Capital Heights, MD. :) :) I would very much like to see the whole staff at Cort Capital Heights store specifically get raises!! They go above and beyond the call of duty. They go the second and third mile with rendering superior customer service. These folks really need to be recognized for their high regard for customers. Not to mention the great variety of unique quality reasonably priced items!!!! Corinth, Jay, Barry and Brandi you are WONDERFUL and I will most definitely be back to engage with you again!!!!! :) :) :) :) 😁😉💕❣💔💘💝
Response: Thanks for the positive review, Debra! We are so glad we could help you find what you were looking for. Come see us again soon!

Kayla Imani: All we can say is WOW! My boyfriend and I are moving into our first apartment and we needed quality furniture at an AFFORDABLE price. We called before making the hour drive to this location to make sure they had what we wanted and Corinth assured us that they had our choices and that they were in great condition. When we got there everything was in amazing shape and Corinth helped us put together an amazing package within our budget! We are so grateful for her help and we will definitely be back to furnish the rest of our apartment. We definitely recommend this Cort location to everyone. Corinth was patient and friendly and so was her staff. RUN don’t walk!
Response: Thanks for the great review. Hope you have an amazing day!

Courtney Evans: This is a great Cort location! Everyone greeted me when I walked in and Jay was extremely helpful! I wasn’t in there more than 20 minutes and they delivered my couch same day! A great place to look for something if you don’t want to break the bank or are just looking for something to meet short term needs. Will definitely be back in the future.
Response: So glad you had a great experience, Courtney. We will share this with the team!

J P: Great experience with sales associate Jay Collington he showed me a selection of sleep sofas before I settled on a great one and he got me out the door with it. My sofa was wrapped, loaded and secured in my truck shortly after purchase. If you're looking to save money and get some quality furniture definitely check them out
Response: Hi there, thanks for the great review. Hope to see you again in the near future!

Sean Augustino: We purchased a sofa from Cort and had a great experience. Sales associate Brandi and store manager Corinth were both super helpful, helped us picked the best piece of furniture, and set up delivery right away. I would highly recommend
Response: Thank you for your positive review, Sean. We're happy to hear you enjoyed shopping with us. Please feel free to share photos of your new furniture on social media using #myCORTstyle!

Lisa Danielle Buch: Jay is the best associate I’ve ever worked with in any retail. He helped me completely furnish my new place and gave design input and worked with my wishes and budget. I never felt like he was trying to “sell” me on anything, just genuinely wanting to help. Everyone ask for Jay!
Response: Hi Lisa, that’s wonderful to hear. Thanks so much for leaving us a review. Hope you have an amazing day!

14. Furniture 4

LEAVE AN OPINION
79 reviews
Furniture 4
Prices
4.7
Product Quality
4.6
Services
4.6
Professionalism
4.6
Attention
4.6

Address: 5641 General Washington Dr UNIT H, Alexandria, VA 22312

Schedule: Closed ⋅ Opens 10:30AM Thu

Telephone: (571) 332-2940

Guy: Mattress store



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Furniture 4: what do users think?


Preaw Jasmine: This is a long overdue review! We purchased furniture from Furniture for less a couple years ago to furnish the entire rental unit and very happy with everything. Fared and James are awesome! They always ensure our needs are taken care of! Wonderful service and great price. Highly recommend 👍
Response: Thank you Jasmine! Always a pleasure working with you :)

Ameena Ayubi: I ordered a table and a sofa sectional. They provided a very helpful service prior to ordering and the delivery was very quick following our order. They keep you updated on your order. The quality of the furniture is superb and comments from family members and friends are all very positive. Great service, great quality would recommend without hesitation. Thank you Furniture 4! We will use you again in the future!

Jerimiah Jones: I bought a bed frame and sofa from here, 10/10 recommend. The quality on the furniture is amazing! Fared helped me pick out the frame and sofa, he has great customer service! Delivery time is extremely quick. Definitely coming back if I need anything else

Diane Evans: This is a really nice furniture store. Whoever does the designing of their furniture, does a fantastic job.

Sarah Osman: Great quality furniture at even greater prices! This store has a wide range of items perfect for anyone looking to shop around in one location. Very great customer service, staff was incredibly friendly and helpful. Highly recommend this place and will definitely be coming back again!

Kevin Spann: I guess I needed to read the fine print. I saw furniture on-line and went to see it. Furniture 4 has a great selection and good customer service but..... I was disappointed to find out that what I saw was the "on-line" price; although it is in the store which has a higher price and a delivery fee. I could order online with a 1-2 month delivery date or purchase it from store and get it immediately.
Response: Hello Kevin! Unfortunately due to the high demand and the low supply, stock prices are sometimes higher than online prices! Supply chain has been hit pretty bad due to COVID and we are doing our best to keep the lights on during these rough times! Call me at (571)-332-2940 Thanks, Fred (Manager)

Davetta Overall: Just moved from SC, previously looked on line for furniture stores in Alexandria, and because of the reviews it was my first stop. The showroom is small, but the manager was so nice and friendly, I knew without a doubt, this was where I wanted to shop. My first choice was a sofa and half and half chair. Due to my stairway was unable to get sofa downstairs. The manager replaced it with a loveseat that fits perfectly. He had to order the loveseat, and it was only a two week wait. This store is amazing, and they stand by their word. I was told that it would take up to three weeks, had it before. If shopping for furniture, please try this store for your needs. Also the delivery who delivered, set up the furniture, where very professional.
Response: Thank you for your kind words! You have my number so text/call me anytime 😊

fabkha sabrosongo: My friend Fernando and I visited this store last Friday (10/15/21). He had ordered a dining set from Ashley Furniture in July and was still waiting for it. I had visited the same Ashley store the previous weekend and wanted to purchase some bedroom furniture, but was told I had to wait at least 12 weeks for delivery. We both found exactly the same furniture we wanted at significantly reduced prices and everything was expertly delivered and set up yesterday (10/18/21). We both will be looking at this place again. Special mention for James' expert attention and service at the store and for Jose's stellar delivery. This place rocks.
Response: Thank you for your kind words! Be safe and text/call me if you need anything!

Christian Ali: James is extremely friendly and helped my fiance and I choose furniture. He also personally delivered it on the date of our choosing and was even so kind to set up additional furniture that I didn't even order from him. Really good quality furniture but better service, I will definitely shop here again for my future furniture needs.
Response: James is the man! We appreciate your business. Call/ text James anytime if you have any questions or concerns. Have a great rest of the week and be safe!

Hermela Mulunehe: I normally don't do reviews but I had an amazing experience my most recent visit at further 4. I was greeted by the salesman Abdi, He was very knowledgeable and helpful. The store has great selection of furniture. The delivery guys were awesome very friendly and did a great job with setup. They had to take the couch all the way around the back of the townhouse. Thank you for amazing service . Definitely recommend for all of my family.👍
Response: I'm glad you had a great experience! Thank you for choosing us & please call/ text us anytime if you have any questions or concerns! -fred(Manager)

15. EC - Eisenhower Consignment

LEAVE AN OPINION
18 reviews
EC - Eisenhower Consignment
Prices
3.9
Product Quality
4
Services
3.9
Professionalism
3.9
Attention
3.9

Address: 4926 Eisenhower Ave, Alexandria, VA 22304

Schedule: Closed ⋅ Opens 11AM Thu

Telephone: (703) 751-1624

Guy: Furniture store



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EC - Eisenhower Consignment: what do users think?


Dale and Dell D: I really like this store. They have many pre-owned beautiful items (furniture and art/décor) that are offered at much lower prices than which they were originally purchased. I don't expect the salespeople to be experts on all the furniture they sell because they are not the manufacturers of the furniture.
Response: Thank you for your kind words and greatly appreciate your support for small businesses. We always strive to provide high quality furnishings at fraction of the original prices.

Andre Mann: The store staff isn't knowledgeable about items they sell. I purchased a solid wood dresser. The store management didn't know what wood species were used. A person by name Kim sent me a link to the manufacturing website where I read that maple, cherry, or walnut is used to produce this kind of dressers. The store wouldn't let me take the dresser home because the store policy that heavy items must be delivered by a third party. I bought it June 12th, 2021 and after going back and forth about delivery date the email came in saying that the delivery will be made June 30th. I offered an option of me hiring professionals to delivery the piece, the store declined my offer. I will never buy anything from them.
Response: The most credible information is from the furniture manufacturer along with details of our assessment supporting the manufacturer's descriptions. We rely on authoritative sources in providing information. Your account of details are grossly inaccurate, and more important you neglected to note delays were caused by you and non acceptance of offered delivery dates. We made every attempt to provide excellent service by waiving store policy and accommodating your requests ranging from discounts to logistics demands.

Julia Just: I have bought multiple items here such as my living room couch, and have been happy till today. The person with me has a medical condition and needed to use the restroom ASAP. The lady working in the store refused the use of the bathroom. We are offended and will not shop here any longer.
Response: We strive to provide excellent customer service, and we’re sorry to hear about your shopping experience. The bathroom in our showroom is not available to the public primarily due to safety and security issues. The bathroom is a multi-use space that is not handicap compliant making it inappropriate for public use. We’re sorry for the inconvenience and hope you understand like most small businesses in non-restaurant businesses do not have public accessible bathrooms accommodating people with all level of needs, especially with medical or other disabilities.

Eisenhower Consignment: High Quality Resale Furniture at Fraction of Retail Prices. EC Offers a Fabulous Inventory of Luxury, Upscale Home Furnishings. Curators of Pre-owned Fine Furniture & Home Accessories. Quality Designer Merchandise and One-of-Kind Objects & Artifacts.

Deb Demint: Great store and great prices. The inventory is much higher in quality than you will usually find in typical consignment stores. And the prices are very reasonable. Odd hours, though. I love this store!

Kay Bransford: There just aren’t many places to find quality pre-owned furniture. I used to go to auctions with my mom and was happy to find a variety of eclectic options here.
Response: Thanks for your kind words!

Bellatenn: Staff are friendly, but this store offers no selection and is overpriced for what they have.
Response: We're sorry to hear that you were dissatisfied with the selection. We make every effort to provide a wide range of styles and manufacturers at competitive prices. Our consignments feature luxury, high-end pieces priced at 15% to 25% of retail, in other words, 75 to 85% savings. In addition to the luxury pieces, we strive to provide a mix of affordable and recognized manufacturers such as Ethan Allen, Restoration Hardware, Arhaus - are just a few included in a full range of hundreds of other mid-range manufacturers. We have over 5,000 square feet of inventory and over several hundreds of furniture manufacturers represented in our inventory. Please contact us directly by email or phone and let us know how we can assist you.

Elizabeth Bausch: Excellent selection, quality and pricing! You will find some very special pieces here, with lots of options for every budget.
Response: Thank you for your kind words!

Tom Preston: Pretty offerings, but outrageous prices, and in the middle of a dingy industrial park. Probably won't be back.
Response: Hi Tom, We offer a mix of styles as well as different price points - meaning affordable to luxury furnishings. Our pricing approach is fraction of the original retail price, in other words 10% to 40% of what the consignors paid. As a result, we feature dining tables with retail prices in the range of $15,000 to $25,000 sold through Washington Design Center or design professionals that we sell in the range of $1,500 to $5,000 as well as affordable mid-range priced furniture from Restoration Hardware, Ethan Allen, Pottery Barn, Crate & Barrel, Random Harvest - just to name a few. Again, our aim is to offer a mix of inventory of pre-owned in stellar condition. We are a destination location serving clientele seeking extraordinary value for luxury items without design professional price tags.

Andres Behrens: Great pieces, great prices.
Response: Thank you for supporting small business and your kind words! Best of all - your purchase helps our environment! Big thanks!

16. JMD Furniture

LEAVE AN OPINION
502 reviews
JMD Furniture
Prices
4.4
Product Quality
4.4
Services
4.5
Professionalism
4.4
Attention
4.4

Address: 2346 Iverson St B, Hillcrest Heights, MD 20748

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (800) 541-4707

Guy: Mattress store



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Jamari Thomas: This is the worst store ever. Please do not shop here. Their furnitures do not last long and their customer service is the worst. They’ll take your money and no refund at all even if you called the police on them

Katrina Mckoy: The person at the JMD on Iverson Street has a nasty attitude. If a customer is calling about any kind of issue your job is to help as best you can without the attitude or give the phone to someone else. This is your job and what you get paid to do. I will not go back to any JMD Furniture or refer them to anyone else!

Anthony Ajaegbueze: This is a very bad furniture store. They sell very cheap items that breaks in less than a month. Their financing is double what you are told at the store. They scam people of their money. I spent $1k at the store and no one told me it was a 90 day leasing. Now I’m going to pay $2300 on a $1k furniture that’s already damaged in less than a month. I hate this place.

Darlene Keeton: If I could give them less than 1 star I would. I purchased a twin size mattress, box spring and two dressers.The mattress that I purchased was infected WITH BEDBUGS!! Called the store spoke to a representative, who spoke with the manager about the problem. I was asked to send pictures of the of the mattress, which I did, and was told I would get a FULL REFUND. When I got to the store they only wanted to refund me for the mattress not the dresser. In turn I said "I was told that I would get a full refund for having to deal with this huge problem". They said "No we can only refund you for the bed." I said to him "What about the bed I had to discard and my child has no bed to sleep on? What about the furniture that I have to throw away? Not to mention having to bring in exterminator!! But still no compensation!! HORRIBLE BUSINESS take my advice DON'T EVER PURCHASE anything from JMD FURNITURE, EVER...!!

Doris Washington: The sweetest nicest people in the world!! Got an amazing deal on a really beautiful mattress and the box spring was free. They go above and beyond to work with their customers and absolutely treat you excellently!! I can't praise them enough. They also sell household items, nick nacks and other great stuff. Best buying experience in my whole life. Will definitely buy any future from them and shop in the store regularly!!! Just a great place hit one star by accident it should be 5 stars sorry!!!

Devonne Newsome: On October 9, 2019 I discovered JMD Furniture while searching for a black dresser on Google. I went to the District Heights, Md location about 11:00 am and was greeted by the manager when I walked in. I told him what I was looking for. He showed me several options and I decided on one of the black dressers, and also purchased the black platform bed and the nightstand that matched the dresser. By 2:30 the same day my furniture was delivered and set up by James and another gentleman!! Yes, delivered the same day!!! Unheard of! They were very professional, skilled and had all 3 items assembled in less than 2 hours. The furniture is beautiful and well made. While in JMD I saw other pieces of furniture that I will be buying. I highly recommend this store if you are working with a budget, but yet looking for high quality, a large selection to choose from, and most importantly when you need it the same day! I did not need mine the same day so that was a bonus and what I call exceptional customer service! Thank you JMD!
Response: Thank you Devonne. We are so glad to have patrons like you for giving us an opportunity to serve you.

Racquel “Scrumptuosity” Hill: I had the BEST EXPERIENCE!!! This was my first furniture buying experience anyways and they made it grand. When I walked in I was unsure about what I actually wanted to purchase even after browsing online and reading the circulars that come in the mail. The Woman who assisted me was VERY nice, patient and helpful. She showed me everything I wanted to see even if it had her walking in circles. I went in yesterday, purchased a Mattress and Box-spring and was worried that it wouldn't be able to be delivered that day being as though it was my only off day for the week. The Woman assured me that I would get the bed delivered that day. She gave me a window of time, the "driver" showed up around the time and I was surprised that it was the Owner of the store and his son. He also let me know that the salesperson I was working with earlier was his Wife. I thought that it was so sweet that they were a family business. He put up my bed quickly and left. Overall, the experience was great and I will be ordering again. After reading many of these reviews I think that people don't understand that this is a discount furniture store. Don't expect Crate & Barrel furniture here, it is a place to get inexpensive furniture pieces at a lesser price. Also, from my time there I noticed that they only have one truck and a few delivery helpers it probably would help to go in there on a slow day and time I suggest early Weekdays.

Thomas Brooks: Don't spend your money here. I went in to buy a recliner. When I sat in the recliner I wanted to purchase , I was told these seats are not for sitting.... I asked how do I determine which was most comfortable to me and of coarse he had no answer.

Deborah G: I visited and purchased from the District Heights location. When I walk in I was immediately greeted by staff and asked if they could be of assistance. We made our selection the staff wrote us up, delivery date was scheduled soon we cashed out and left. Employees were upbeat friendly and professional at all times. My delivery arrived as scheduled the two young guys called to keep me updated they arrived delivered my furniture they were professional,friendly and careful. I was very pleased. My experience at JMD furniture was outstanding and this will be my go to place for my furniture needs. The furniture looks great and is a great quality for the price and so easy to assemble I purchased the 11pc bedroom set with free mattress and box spring( and it’s a real mattress and box spring not a foam topper). If you’re on the fence stop in I’m sure you won’t be disappointed.

Heather Gray: I ordered this mattress and I had a wonderful experience from beginning to end. They kept me updated on when it was being processed, shipped, and delivered. It's a good quality mattress at a great price and Very comfy. The delivery men were 5 minutes early and got it in and out within 20. I will definitely purchase from JMD Furniture again. Thanks for everything!

17. Bob’s Discount Furniture and Mattress Store

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2309 reviews
Bob’s Discount Furniture and Mattress Store
Prices
4.6
Product Quality
4.5
Services
4.5
Professionalism
4.5
Attention
4.5

Address: 5845 Leesburg Pike, Falls Church, VA 22041

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (571) 451-1200

Guy: Mattress store



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Bob’s Discount Furniture and Mattress Store: what do users think?


Mary Veach: I had read reviews for this location and saw all the nice stuff said about Wendy so I was so happy when we walked in and were greeted by Wendy!! She was the perfect balance of helpful while still giving us space to browse and discuss what we liked. Whenever we had a question she was easy to find and came right over and had answers to all the questions we asked. We ended up purchasing a couch and the whole process was really straightforward - none of that “add this protection and this feature and this extended warranty” etc etc that you have to muddle through with some sales people. We actually had time to just chit chat while we waited for my husband to tend to our child and Wendy is a genuinely nice person!! Highly recommend a visit to this location… you may even want to call ahead and ask when Wendy is working!!

Hassan M: Got the beat deal . Delivery guys are awesome. Delivery was on exact day and time . I guess 59$ for delivery just threshold (dropoff inside through first door ) with assembly (90$). I don’t need that it was just four legs for my sofa . Customer service is amazing. For delivery person they called 2 minutes before arrival and then dropped it inside my living room. Best thing they took off the shoe before stepping on my carpet and were wearing mask .

John Derik Hutchinson: The website is so easy to navigate. There are so many options, and there are styles for every person’s taste. The customer service representative (Kim) was absolutely wonderful. She was so kind and helpful through the entire process. She even worked past the time she was scheduled to get off to ensure my complete satisfaction. I would and will recommend Bob’s to every person I know!

Tameka Parker: My husband and I visited the Falls Church location. Thus far, customer service has been impeccable. The staff are proactive, informative, and accessible. There is also a great deal of flexibility in the process of making your purchase. The prices are also great. I would definitely recommend them, and they will be amongst our first considerations for any future furniture needs.

Joy Kone: Yasmin was our sales associate and she made us feel like family. Her service exuded integrity, trust and professionalism. She even helped us arrange my new apartment and my parents new home by giving us tips on style and mechanics of the future. She is a class act and is true grace.

Cameron Ball: Me and my boyfriend had such a great experience here! Wendy helped us, and was so personable and knowledgeable and made it such a smooth process. Who knew buying furniture could be so fun? If you come in to this location, definitely ask for Wendy!!!!

Ivan Johnson Jr.: Had an awesome purchase experience. I had visited a total of about 5 stores looking at mattreses. I decided to go with Bob's because of the selection and the great service by my salesperson John and his team. He and also his manager were very informative when explaining the various options to help me choose the right solution. I will probably go back to purchase some other items soon.

John Knippenberg: We just picked up new living room furniture and Jafar made the whole process easy for us. Awesome selection and in-store shopping so you can touch and sit on the furniture to gauge comfortableness, texture and color. A large showroom and very friendly, courteous and knowledge staff. We're very pleased and can't wait for arrival.

Junbin Xian: I bought a full leather power recliner sofa, and the King size bed frame and also my 2 bedroom’s dresser from Bob’s. The shipping was fast and on time, also the deliver guys will call you 20 minutes ahead before they arrived to your home. However, the coworkers following my condos rules to delivered. The furniture both are great quality items, definitely recommended to you guys. 👍

on studio: The WORST furniture store I have ever seen. Oh boy, where can I start? The first day I had ordered set bedroom furniture and sofa which is 1/26/22 they said I'm gonna get all the delivered by 3/23/22 I said, "OK" after a while they told me they don't know when my furniture available for delivery. (disappointment) but still, I have been waiting so patiently. March 13 they said all my orders gonna deliver on 4/2/22 I said "OK(i was happy) and I fix my work schedule to get the delivery but never lasted 😔. Yesterday they called me she told me all my orders were ready to deliver by 03/30/22 which is next week Wednesday I said ok and I fixed my work schedule again. So bad today they tell me my order not available it gonna be ready to deliver by 4/9/22 We just so disappointed because we trust them and we throw away old furniture except only meters. Now we just decide to cancel the order and buy a different furniture store if we can't able to get the order by 4/9/22 no more baby. before you buy make sure they gonna keep the promised day. for me they never. This Store Oh My GOD so unprofessional. I will never go back again.
Response: Hello there. The original date that was provided was based on the most current information available to us at that time. We understand that this delay may cause frustration and we assure you we are doing everything we can to get your merchandise delivered as soon as possible. Unexpected delays have impacted supply chains in most industries. These delays have affected vendors both here in the US and overseas as they were forced to suspend many of their regular services just like we have. With manufacturing product not arriving, limited staff, and delays in cargo, there may be dates that have changed however we still plan on successfully completing delivery to you once it arrives from the manufacturer. If you would like to reach out to us please text your order information to 203-633-7275 and we will have a member of our sales team reach out to you to see if there's something comparable that may be available sooner. Thank you!

18. Gala Futons and Furniture

LEAVE AN OPINION
86 reviews
Gala Futons and Furniture
Prices
4.7
Product Quality
4.8
Services
4.7
Professionalism
4.7
Attention
4.7

Address: 2622 N Pershing Dr, Arlington, VA 22201

Schedule: Closed ⋅ Opens 11AM Thu

Telephone: (703) 807-0077

Guy: Furniture store



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Laurie Howell: Gala furniture saved the day for us! I was able to get the perfect twin bed frame and recliner for my father's new room in Assisted Living in record time. The owner of Gala went out of his way to help me with the selection, and he even delivered the furniture himself to make sure it got there in time. Great quality and prices and excellent service. Great job Gala!!

UT Z: If you live in the MD or VA area, and are in need of anything futon (or furniture) related you need to go to Gala. I drove an hour from my home to his store for a new futon mattress and it was worth it more than I can say. First, it is the service. He gave me options, asked me questions which I hadn't even thought to ask and helped me pick out my futon mattress. Let me emphasize: he helped. He didn't pressure me to pick out a more expensive option. He also really cared that I went home happy. In a world of 'get it quick', and 'just order online', this independent small-business (with a lot of American made products!) reinforced for me the benefits and importance of shopping locally.

Namitha Ramakrishna: This is a store with wonderful quality products, managed by a knowledgeable and friendly family. The lower priced couches are more expensive than chain stores like Ashley Home Store, but they are absolutely worth the quality. My friend recently slept on my couch for several nights (after I have had the couch for 2 years), and she said it was even better than her mattress. I also appreciated that the family did not pressure me to buy anything but walked me through all the options. Would absolutely recommend for anyone looking for long-lasting, comfortable, and beautiful furniture.

April Ty: We had a WONDERFUL experience at Gala Futons and Furniture today. We didn’t quite know what to expect walking in and boy were we pleasantly surprised. Mr. Ayman was helping a couple when we walked in and while we waited, we listened as he helped them. He was geniunely engaged in them and we could tell that he was just not trying to make a sale. When it was our turn, he asked lots of questions, not in an annoying way but in a way that you could tell he was really interested in what we wanted or needed. He was not pushy at all. We ended up making a purchase that same visit. We are happy to support his business. Thanks for a great and painless shopping experience!

Jameel Kaddo: Mr.Elfeel is a great person to work with to find any furniture. He will look for something that you want and work with your budget to find the perfect furniture set for your place. Prices and quality of the furniture are superb! Highly recommend anyone who is looking for furniture to stop by! You won't be disappointed

Ned Boyle: My wife and I drove from Baltimore, MD to Arlington, VA to purchase a particular sofa bed from Gala and it was well worth the extra distance. Shiry and Ayman welcomed us like family and made our whole day really wonderful. They possess tremendous knowledge and an understandable enthusiasm for their products, as well as enjoying their interactions with customers. They arranged for delivery to Baltimore and everything went flawlessly. Good prices, good service and outstanding people. Highest recommendation.

edmonton7810: Ayman is super nice, knowledgeable, and helpful. He helped me pick a couch for my living room. I changed my mind a couple of times, but he was always patient, even though what I ended up buying was half the price of the first couch I picked :) Ayman also provided me with a much needed service free of charge (he said it was an easy job for him). I have received the couch for about a week and it is great. I cannot thank Ayman enough for helping me find what I need. Highly Recommend!

Michael “Newmie” Newman: Fantastic little store front that is easily missed by Arlingtonians who have been here for decades. But don't be deceived! You will NOT find a better place to "discover" the furniture you did not even dream of before walking in. Owner Ayman and his fashionable daughter Shiry know the furniture industry at all social levels and for all budgets. If they cannot find exactly what it is you have in mind, be assured, it does not exist on the planet! Yet, they may recommend something new, exciting, and exceptional that was not in your visions. And you being pleased is their only focus. Ayman and Shiry, working together, will fulfill your interior designer dreams quickly, but patiently, and always affordably. [Take it from a long-time Arlington real estate investor and landlord: this place has no equal!]

Hannah Lensing: Best place in the metro area to buy a couch, sectional, or futon. They will get you what you want at a great price. Extremely knowledgeable and willing to work with you. Recommend having an idea of what you are looking for prior to going because it’s a small showroom. Plus is you have tons of options to choose from and customize. My boyfriend reminds me every day we got the perfect couch :)

Carolyn Marie: My husband and I have been going to Gala since we moved to the area in 2016. They are fantastic! It’s a family-run business with a small showroom and TONS of knowledge about the products. Whatever you need, whatever your budget, they will help you find the perfect piece. They are very up front and honest, they do not try to wheel and deal you, and they stand by their products. They run their business with integrity, professionalism, and warmth. We have bought a dining room set, an entertainment center, two desks, two desk chairs, a small couch, and an entire master bedroom set from them. Every piece has been just as they described. They are also just very lovely people. If you need affordable but nice furniture, go to them! You won’t be disappointed.

19. west elm

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171 reviews
west elm
Prices
3.4
Product Quality
3.4
Services
3.5
Professionalism
3.4
Attention
3.4

Address: 1728 14th St NW, Washington, DC 20009

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 986-2165

Guy: Furniture store



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Stacy Lemery: Having a West Elm accessible to bus and metro lines is great for residents of the DC area. There is always lots more online, but being able to see the quality of bedding, furniture, etc in person makes a big difference. I have purchased a bed, bedding, hallway shelving, a shoe rack, curtains, candle holders, and other decor from West Elm.

Ms.: I love the items in the store. Very stylish and very unique. 2 full floors of sofas, pillows, dishes, pot holders, baskets, wall decor and more. Easy to stay in store and "look"..sure to find an item for your home or gift for another. Can't really talk about customer service except to say no one acknowledged or ask me did I need help to find an item. I was on my own..succeed

Eric Overton: Staff at this store were basically useless and didn’t seem to know much about the products for sale. Fortunately, I was only there to test a floor model before buying online. Shipping was fast with only two weeks between purchase and delivery. Delivery dudes were both prompt and chill.

Geneva: I was wary of buying from this store based on some of the reviews here; however, after a year of searching for the right sectional, I found the perfect one for me at West Elm. I received good service from the store. The sales person was very clear that my sectional - which I bought in November for a nice discount - would not arrive until early January. As promised, I got calls and emails from the delivery department the second week of January and was able to schedule a date that worked for me. The two delivery guys were amazing - they had to maneuver their big truck down a narrow alley to get to the loading dock. They were professional and efficient and out of my apartment in less than 15 minutes. The sectional is exactly what I wanted and so comfortable.

MIchael Wright: Prices are unnecessarily high, since the doors are left open during warm weather, thus requiring more energy for A/C,, which also incrementally contributes to climate-changing emissions. So, not the shop for customers who either don't like higher prices or want to help the environment.

Angela Garcia: STAY AWAY FROM WEST ELM. It's customer service is the worst, they won't ever deliver your items on time, they won't care and won't do anything about their mistakes with your order....it is just not worth it. I have received the wrong item TWICE (which honestly I don't understand how they can mess up the size of a piece which is clearly stated in their website other than it should have never been offered there in the first place because it doesn't exist). Now I'm stuck with an item which is not the one I ordered, and west elm won't care to pick it up and complete the return. THIS BRAND IS A JOKE.

Joe C.: Thus far, we've had nothing but a good experience working with west elm. The store associate we worked with was knowledgeable, professional, and personable, and really helped us choose the best option for our apartment. Our furniture won't arrive for a while, but we'll eagerly await it! The store itself was clean and well-organized.

Jonathan Mullen: Some nice stuff. Seems overpriced for what it is. Similar to Crate and Barrel.Joybird is just down the street and offers higher quality furniture at a better price.

Annapurna Mitra: The worst delivery experience I have encountered. I ordered a dining table and four chairs, with in-home delivery. The chairs were sent via UPS, not assembled, and with no explanation despite paying $250 for in-home delivery. I live alone, and there are 7 pages of assembly instructions requiring two people. I have no way of doing this, and am left with a living room like a furniture warehouse. On the other hand, the dining table, which was ready 10 days ago, and I had asked the customer service to wait and schedule an appointment for all items together is yet to arrive. I cannot find a way to schedule anything on the website, and on the phone I can not find a way to talk to a human being. I have received no response to my email. If I could give zero stars I would.

Sarah Gunel: Customer service was super here! All of the sales associates were helpful, but not pushy. They were also pleasant (happy). After we returned home from our shopping, I realize that I left my daughter's hat there. I called and the woman who answered the phone said she would mail it to me. I was incredibly impressed with their customer service. I would definitely return to this store!

20. Big Lots

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966 reviews
Big Lots
Prices
4.3
Product Quality
4.2
Services
4.2
Professionalism
4.2
Attention
4.2

Address: 1731 Ritchie Station Ct, Capitol Heights, MD 20743

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (301) 499-1509

Guy: Furniture store



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Kev- keepingitreal: You never know what deal you may find when you’re shopping at Big Lots. Big Lots offers a wide variety of Household products like Home Furniture, Electric Fireplace, Food, Snacks, Home Decor and many other items and accessories. Great atmosphere with helpful and friendly staff.

Sassy Sauce: This is a large store with a good selection. There were plenty of Christmas gifts on sale after the holiday. The store was very clean and organized as well. Everything was clearly marked with the prices or discounted prices and there was a good selection of various items throughout the store. When we needed help, 2 different associates were able to assist us and they were pleasant too. Overall this is a very good store to shop and the savings are good.

Teemunee: Somehow I always end up being rang up by the young lady Daija (sorry if misspelled). She is such a friendly, pleasant and very helpful young Lady. Always deliver customer service with a smile . Keep up the good work young lady. Your kindness doesn't go unnoticed.

Annette Coomber: I truly enjoyed shopping there. The store was clean and neat and well stocked. The staff was friendly and helpful. Will definitely shop there again.

Dawn Landen: Pat was extremely helpful in the furniture section. I was looking for an item that was out of stock in another store and she took excellent care of me as soon as I walked into her department. They even gave me tips on assembling my stools. Love them!! Great prices too!

Karen Turner: Was able to find and purchase what I wanted. Excellent customer service from a young gentleman that assisted me in taking my items to my car.

Kiah Bennett: Most things seemed to be in stock, though I was hoping for more skincare items. I was approached and asked if I needed help finding anything which was nice.

Katrina Hutchinson: This was my first time visiting this location and saw some pretty nice this especially the outdoor patio furniture I didn't purchase anything but I will be returning

Felipe Umana: Is nice store very clean and organized I lol😆

Evelyne K: Got a chance to fully walk through. They have great storage bins and really nice luggage sets. Store is nicely organized. Ample parking.