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1. Mattress Firm U Street - Washington
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· 171 reviews
1301 U St NW, Washington, DC 20009
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Marianne Varkiani: We had a great experience buying a new mattress and pillows with Greg. He patiently explained the difference between the mattresses we were considering and also recommended pillows for us based on our sleeping positions. His expertise and professionalism are unparalleled. If you’re in the market for a new mattress, look no further!
Emilee O'Dell: I worked with Gregory and he was beyond understanding and helpful! This was my first mattress purchase so it was a new ballgame for me, however I didn’t feel nervous or like I was being taken advantage of. I got a great deal and mattress firm got a life-long customer :)
Jennie Chaplin: Had the most rewarding experience shopping for a mattress, and the professional, Gregory, was knowledgeable and patient about the entire process. Very appreciative of the convenient location (variety of mattresses in their selections that meet your needs) and this seasoned professional who thoroughly answered my questions. Would highly recommend this place. Again, abundant thanks!
Star Rose: My experience at Mattress Firm was very pleasant. The salesperson Mr.Bryant is awesome. The delivery was punctual , quick and professional .
Montserrat Acosta: Kyle really helped me find a mattress that I could be extremely comfortable with. 2-day shipping was the icing on the cake.
Wei Kit Tai: I had a really good experience purchasing a mattress here. The sales associate that worked with me was very courteous, professional, knowledgeable, friendly, and not pushy. He listened to what I was looking for and must of let me try like 8 mattresses. They will help you find a mattress that fits your needs within your budget. I am very happy with my purchase. I purchased the Serta Sandburg firm mattress, which relieved a lot of my problems sleeping and staying asleep. Highly recommended!
Monique Jeter: The staff are extremely professional and courteous. The experience exceeded my expectations. My bed is perfect!!! Support, comfort, durable and flexible. Plus they threw in a free adjustable frame. I will without a doubt shop here in the future.
Ronald Bright: When I walk in with my mask on. It was help from the get to go. Like 👍it very nice queen bed. Very good price
Murilo Pastana: I was very well advised to choose the best option fitting my budget and necessities. U street store is highly recommended.
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2. Mattress Warehouse of Washington DC - 14th Street - Washington
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· 568 reviews
3339 14th St NW, Washington, DC 20010
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Mechelle A. King: Brenda was fantastic to work with! Throughout the process of buying a mattress, Brenda went above and beyond—understanding my needs, working within my budget, and even staying late to give me the time I needed to decide between the mattress choices she had expertly recommended. I’m just so thrilled with every aspect of the process because of the excellent customer service I received.
Preeth Gowdar: Our experience with Mattress Warehouse, and specifically Brenda, was excellent. Brenda took a great deal of time to educate my wife and I, who were complete novices with regards to mattress buying. Brenda even stayed well past the closing time to continue working with us on a possible purchase. Her knowledge of mattresses seems very thorough, particularly from her own experiences, and she was fair in her opinions (not trying to overtly push any product). She was at the end looking to make a sale happen but she made sure we got a very good deal. Brenda seems to us to be an extremely sincere salesperson. My wife and I are extremely glad we stopped at this Mattress Warehouse and found Brenda.
Laila Linares: Our experience was amazing today with the store manager Brenda and her staff! I called ahead to understand what kind of frames were available in the store and was greeted very warmly. I offered to come into the store and the in-person experience was just as welcoming and helpful. If you know what you might need for a mattress or bed frame or are new to buying like I was, I promise you will NOT be disappointed by your purchase experience! Can’t wait to try out our new bed frame and box spring to go with our new mattress.
Cory: Just had an amazing experience with Brenda. Knew exactly what I was looking for, and walked me through all the nuanced details of mattresses. She respected my budget and did her best to help me stay in it. Next time I’m in the market for a mattress, I will be coming back and asking for Brenda!
Mohammad Shouman: I arrived at this store near closing time; yet Beza and Brenda made themselves available and did not rush me out. They were committed to making sure I tried different pillows so I can make a purchase that I was satisfied with. Beza and Brenda were very pleasant to interact with. They made me feel welcome and appreciated as a customer. A plus!
karen allen: We were presented with excellent customer service. She was very knowledgable about each mattress we were interested in. She gave suggestions. She had a pleasant and jovial demeanor. I give her an A+.
lindo matla: I came to buy beds for my family and Beza was amazing!! Patiently answered my questions and gave great recommendations. Keep up the good work!
Jenalee Martin: If you are in need of a mattress, go here! They will hook you up and get you right! We loved our experience and our purchase! Thank you.
Benjamin Henderson: Beza was wonderful and super helpful. She was very thorough in meeting all our needs. Not to mention, she is a joy to talk to.
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3. Mattress Firm Dupont Circle - Washington
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· 414 reviews
1643 Connecticut Ave NW, Washington, DC 20009
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mike tyson: Mohamed was very helpful in my search for a new mattress for my growing teen boy that would not break the bank. He showed us options at varying price ranges and offered a price on a mid-range mattress that came out to just over half of what a Mattress Warehouse competitor wanted for a mattress that seemed comparable. I have to delete one star because the delivery people broke a planter on their way out and did not seem to care enough to apologize, but that is not a reflection on this location.
Misha Dhanoolal: Had an amazing experience with Cemal! He was super knowledgeable, friendly and accommodating. The store was a bit busy when I entered in but he managed it very well and was able to give every customer individualized attention despite the busyness. Cemal was able to get me the mattress I wanted at an amazing deal. I will 100% recommend my friends and family to this locations Mattress Firm. Thank you so much, Cemal!
Casey Gutmann: Great and easy experience. Very informative about products and helped us pick a mattress that made sense with our frame we purchased elsewhere. He took the time to review all of that information with us to make an informed decision. We also knew what we wanted to a degree so we were in and out within 25-30 minutes. Thanks again!
Damon Mitchell: Very low pressure sales. Cemal is GREAT! He listened and ask questions. Then offers solutions. Overall a great experience!
Jason Devasia: Jack was absolutely great to work with. He made sure we got the best price and even added extra mattress pads just to make sure we had everything we needed for our Tempur-pedic. He made sure that the mattress would suit our needs and explained every brand on the floor. I highly recommend going to this location with his great team.
Damla Er: Excellent service! Brett was very helpful, efficient, and genuine. For people like me who find mattress shopping stressful, he’s the perfect counterpart. I’m very pleased with the service and they could deliver same week as well.
Elise Stull: The managers at Mattress firm are great. I ordered a pillow from the store, but the manufacturer of the pillow sent the wrong size and then gave me bad information about pillowcases (so I bought the wrong ones and was frustrated). Mattress Firm made everything right though. They helped me exchange the pillow for a different brand AND gave me a discount, even though none of it was their fault. Next time I need a new mattress, Mattress Firm will be my first stop.
Alex Oscarson: Had an absolutely wonderful experience getting our mattress here! Cemal was beyond helpful and made sure we got the best possible bed and frame for our budget. He worked with us and made sure to explain the details of the mattresses we were considering, and I could not recommend coming here enough!
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4. Mattress Warehouse of Washington DC - Tenleytown - Washington
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· 219 reviews
4437 Wisconsin Ave NW #39, Washington, DC 20016
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Jeremy Sharp: Jerri was extremely helpful and guided us through a process to pick out a great mattress. I felt no pressure but felt equipped to make good decisions. And she helped us get the mattress set for delivery when we wanted. Great experience!
George Beronio: Had a great experience with Fatima today! She was helpful working through the various options in our price range and she explained the delivery process pretty thoroughly. In stock item should be delivered in two days. And she was able to answer all the questions we had. Best of all: we were in and out in record time. Would shop here again.
Lucretia Risoleo: Jerri was helpful and knowledgeable. She Show me things within my price range and was honest about competitor mattresses. Price was competitive and experience was very good. I came away with three sets of mattresses.
Jordyn P.: My partner and I recently bought a mattress here and the whole process was made very easy by Fatima! She helped us pick out a mattress that we really loved and was very thorough throughout the entire process. I 10/10 recommend :)
Brenda McElveen: Mr Carlence very very professional and he make the trip worth come to and he also very knowledgeable about the mattress. He help to choose high end mattress and best experience is to test the mattress to lay on for yourself. PS REMEMBER TO ASK FOR Clarence E. BEVERLY I PROMISE YOU WANT BE SORRY EVEN ATOMPHERE IS WARM AND PLEASANT.
Richard Miles: Clarence and Fatima were very helpful in explaining the pros and cons of all the mattresses we tried. No pressure tactics, just good advice. Highly recommend.
Katherine Hamilton: We had a great experience with Alan and Jerri, they spent a lot of time directing us to the best mattress for us and were very patient answering all of our questions. We are sure we are going to sleep well with our new mattress!
Cheryl Suchors: Both people who helped us were knowledgeable, pleasant, and honest. We never felt rushed and took a lot of time to select our mattress. They answered lots of questions too!
Pragyan Pokhrel: Fatima was extremely professional and knowledgeable about the mattresses. I bought a queen bed set and I’m very happy with the service
Grace Miranda: My partner and I came in looking for our ideal mattress. Mr. Clarence and Ms. Fatima were the best team; they welcomed us, listened to us, and helped us find the perfect mattress! We had originally bought a nectar mattress online and ended up being disappointed but now we have the bed we need! Thank you!! Highly recommend.
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5. DUXIANA Washington, DC - Washington
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· 2 reviews
3307 Cady's Alley NW, Washington, DC 20007
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David Franco: Really great quality and designs. They took the time to review fabrics and help with my custom linen order. The salesperson even came to my home on her day off for a follow up and to bring additional samples to review. They go way above and beyond to provide amazing service. I can’t say enough about this store.
6. Mattress Firm Columbia Heights - Washington
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· 162 reviews
3100 14th St NW, Washington, DC 20010
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Andre Rosario: I went in knowing I wanted a comfortable bed and Calvin helped me find it! He was extremely respectful, accommodating, and understanding of my needs. He also did not pressure me into one option or another and gave me time to figure out what worked best for me. I’m really excited for many nights of restful sleep on my new bed!!!!
Stephanie Teagarden: I came in this week originally looking at one of the mattress in a box that they carry in the showroom in hopes of trying it out before purchasing in and was so thankful that I did because the mattress was not at all what I was looking for! Calvin did a fantastic job of helping me find exactly the right type of mattress I was looking for that was perfect for my needs. He was extremely personable, and gave me plenty time to weigh my options. I was able to get my mattress delivered the same week and they were able to take away my old mattress with no trouble! When I had a question about my delivery Manny was able to handle everything extremely quickly with no difficulty. I 100% recommended checking out the Columbus Heights showroom! I wish I had stopped by sooner.
Pooja Mehta: Calvin was amazing!! He’s knowledgeable and very friendly. He helped us find the right mattresses for ourselves and our guests.
A Tatum: I ordered a queen plush end of 2/21 and received it within a few days. However after 3 weeks I determined I wanted to exchange. I called and Manny assisted me efficiently. He had me come back in, recommended other mattresses to lay on to try out. I went with a medium plush of another brand, which was more firm, it cost slightly more but he managed to do an even exchange and I got the new mattress delivered in two days! At the Same time they swapped out for the old one. They were very understanding that you need some time to adjust to a new mattress and don’t always get it right on the first try. I did have to pay for the delivery fee though. At the time I shopped they were offering a free adjustable base so all in all I got a great deal.
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7. Mattress Warehouse of Washington DC - Friendship Heights - Washington
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· 238 reviews
5252 Wisconsin Ave NW #1b, Washington, DC 20015
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Alex Dogum: I got help from Alberto and was in and out of the location within 45 minutes. Tried a range of mattresses and landed on one we liked. We were able to select an open delivery date so we could call when we were ready. We priced checked places and he was open to working on price post-purchase if we found it cheaper anywhere else. Very easy process and big store with lots of options to test. It’s also sanitary since they use disposable sheets before customers try any of the beds.
august belt: Alberto was amazing , very patient and knowledgeable. This is one of the best customer service I have experienced. He welcome my mom and I. I was suppose to get a mattress end up getting my mom and me one that is at our comfort . He provided me with 4 different options. Explained the quality and even background Information . Very welcoming and I would recommend him to anyone . His patience is unbelievable, his tone and body language tells everything . Very awesome guy! Thank you Alberto!
Emilia Capuzzi: I had a guest coming to town and needed a mattress quicker than the online mattress companies could ship. Alberto really helped me out. He showed me options in my price range, a few of which were in stock and available in store that day. I ended up choosing a mattress that had a 2-day delivery time. My mattress was delivered promptly, and Alberto was able to get me the bundle that included a mattress protector and pillows. Thanks, Alberto!
Deepti Bhatt: Alberto And beza was really great, he helped a lot in deciding which mattress would be perfect for me for my back. He was very polite, humble in displaying all the brands to me and showed with great patience. There mattress are of very good quality and I am very much satisfied with the deal I got. I will highly recommend mattress warehouse to all looking for great quality for excellent prices.
June Wilson: Good evening, to whom it may concern. I just want to compliment Alberto, for his great Customer Service. He was very attentive and helpful, he listened to what I needed and he delivered. I purchased a double bed for a senior citizen 76 yrs young. Thanks to Alberto, I was able to get just what he needed I give Alberto 5 stars. Thanks again Alberto, you are the best. Great evening. 🙂👍
William Wohlgemuth: I went into the mattress warehouse in Wisconsin and was immediately greeted by Clarence. He listened to my needs and was patient as I tried multiple beds. We fell in love with a mattress that was a little out of my price range. Clarence showed me other options but could tell I really liked this certain mattress. Clarence did all he could including calling his manager to he’ll get the price down for me. He ended up being getting the price down into my range after a long phone call. There is no other place you should go to buy a mattress, and if you are lucky enough to get Clarence you will 100% leave with an amazing bed at an even better price. I will be back to this location for any future bed needs I have. Thank you so much Clarence!
Vivienne Kelley: I had a great shopping experience here with Beza. She is very knowledgeable and was focused on what I wanted. It was more like shopping with a friend than a salesperson. I came in with concerns about measurements because the bed frame is antique, but Beza knew of several ways to make it work. She really went above and beyond in finding solutions. Besides being highly professional, she is also enthusiastic about the customer’s project, which made the experience very enjoyable. I highly recommend her and this store!
Catherine Vial: The salesperson, Hum, really listened to our needs and our budget. She was very efficient yet pleasant. If I want another mattress I will definitely come back here. I would highly recommend this store to friends and family.
Gini Marini: I wasn’t even shopping for a mattress but I was in the area, and decided to check out the store. Beza was so amazing that after we chatted and she let me try a variety of mattresses I ended buying one! Beza is not just an excellent and very professional salesperson; her smile and friendly (not pushy) attitude are everything one can ask for when shopping. If you are looking for a mattress or just want to see what’s out there in the “sleep business”, this is the place.
Crystal Brown: Mr. Lee and his fellow co-worker were courteous and knowledgeable about our mattress needs. The showroom was clean, well-spaced and nicely presented. Convenient location in Friendship Heights. Thanks Mattress Warehouse!
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8. Mattress Firm Georgetown - Washington
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· 165 reviews
1634 Wisconsin Ave NW, Washington, DC 20007
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milos tomovic: Best mattress buying experience I’ve ever had. Tony was super knowledgeable and there were a lot of options to try in store. Also a lot of good deals. 10/10 would recommend.
Elizabeth Dwiggins: What a wonderful shopping experience! We were helped to find the perfect mattress by Chima. He showed us five or six mattresses that met our requirements. We ended up buying the most expensive one of the bunch but we did not feel up sold. He showed us many that could have been acceptable but with full awareness we chose the most comfortable one which was a little more money. This is the third or fourth mattress we have purchased from this Mattress Firm location. We will be back.
Silvia Ranno: Chima helped me very much to make my purchase for a matress from my daughter. He was very professional informative and corteous. He checked the current promotions and gave me a fair price. This is the 5th mattress I buy at Mattress Firm in Georgetown. It was a good experience overall. I have not received the mattress and protector yet. But I am hoping I will not have any problems in that department.
Daphne Huang: We were in the store trying to pick up mattress for my college daughter for a long time and Chima has been super patient and helpful with us. He’s superior!
Sean Wright: Highly recommend working with Tony. He made our mattress buying experience so easy. He is super knowledgeable and helped us select the perfect mattress! Great customer service skills.
william gould: It was all as smooth as silk ! I’m thrilled to get another Stearns & Foster mattress & will enjoy it for years. The entire experience was excellent ! I couldn’t recommend them more highly. Sincerely, William Gould
Maritza Castro: Chima, the store manager, was fantastic. Since the mattress I was looking for wasn’t readily available, he helped me locate a warehouse that had it and scheduled the pick up for me. He was very courteous and patient. I definitely recommend this store and working with Chima.
Maria B: Had the best shopping experience ever! Worked with Chima and he was great, listened to all my needs, was very attentive and helpful without being pushy, very nice and professional. Good selection of mattress at the store, I finally found exactly what I was looking for.
Jessica Danielle Wasserman: I came to this location recently to purchase a mattress and did not leave disappointed! Chima took great care and time in showing me all my options, respected my budget, and was transparent with me throughout the process. He is an exceptional salesman and very friendly to the customer.
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9. Mattress Warehouse of Bethesda - Montgomery County
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· 256 reviews
6930 Wisconsin Ave, Chevy Chase, MD 20815
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Catherine Chakola-Thomas: Thank you for a great mattress purchasing experience! Nancy was friendly, knowledgeable and efficient! You can tell she has been doing this for a while and knows bed from bed. She knew exactly which beds to take me to based on our preferences. I was in and out in 30 minutes and beds were delivered the next day! Wow!
Andi Sacks: We had a very positive experience shopping for a bed at Mattress Warehouse. The salesman, Ed Levy, was extremely knowledgeable about the various makes, models, and materials used in every mattress. And our order was ready to be delivered the following day! I wouldn’t hesitate to highly recommend Mr. Levy and the Mattress warehouse in Bethesda
Phyllis Stallone: We had the most helpful saleswoman! She was so knowledgeable, practical and truly so kind. My daughter bought a mattress and she took her sweet time. The woman was extremely patient and answered all of her questions in detail. It was a great experience and I will definitely go back to her when I need another mattress.
Peter Klesta: Sam and Nancy did an excellent job helping me with my purchase my new mattress. Both are very knowledgeable about the products. I did not feel pressured or rushed into the sale; everything was explained clearly upfront to me in a professional manner from the cost of everything to when the mattress would be delivered. On top of that Nancy has great people skills and is very entertaining. She later helped me quickly update the mattress delivery date and find the perfect pillow I was looking for for a long time. All of these made a great shopping experience! :)
fines: Sam was fantastic, took the time to understand what I needed, and worked with me to find the best product. Very helpful and understanding. Would definitely use again. Highly recommended!!!
Michele Mayor: Nancy was amazing. She took care of my family and I that just moved to MD. She gave us an AMAZING price for 2 mattresses. Also, my daughter was asleep and she let her sleep on one of the mattresses. She was so hospitable. I won’t refer elsewhere! SHOP HERE!
Nicole Prairie: Nancy was such a wonderful help. She assisted in choosing the best mattresses and was just a pleasure.
Kailah Matthews: Nancy was so patient and helped me to find a mattress in my budget that was also comfortable. I would highly recommend this location to anyone in the DC Metro area! :)
Alicia Mays: Sean and Nancy were great! Sean provided great customer service and helped me to make the process of purchasing a mattress very simple.
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10. Mattress Firm Pentagon Centre - Arlington
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· 159 reviews
675 15th St S Suite A, Arlington, VA 22202
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Lisa J: Jim was very helpful and set me up with what I needed! I’m looking forward to receiving my bed. My only complaint was that I wish the showroom had a few more of the beds I saw online available to try out.
Donald Delauter: Amani is great. We told him what we were looking for, and he showed us exactly what we wanted. Several options. Great customer service by this gentleman.
Ana Carla Di Grigoli: Excellent service. I received warm welcome and proper explanation for each of the different options. Thank you so much for the help! I can properly sleep now 😁
Cynthia Hinnant: My experience at the Mattress Firm Pentagon Centre was a pleasant and quick experience. The salesman was very knowledgeable and directed me towards items of interest based on my request. He was very forthcoming on sales and incentives that were applicable to my purchase options. He shared warranty information applicable to my purchase and reviewed everything to ensure my satisfaction with my choices; also scheduling delivery and setup for expedited and convenient time. I was thoroughly impressed with my experience.
Christina Ascani: Amani was kind, patient and super helpful during my mattress purchase experience. I would highly recommend this store compared to others in the area. Selection is bigger and customer service is top notch!
Cole Fairbanks: Had a great experience here! I was able to match the price online and left knowing I got the best deal. Free delivery made it easy and as someone with back issues, this mattress definitely helped.
Deb Miller: Very friendly staff. Very knowledgeable. Did not pressure us to buy more expensive or above our budget. Showed us many brands and price ranges. We bought new mattress and box spring
Welton Gatewood: My wife and I went to Matress Firm at Pentagon City Centre and were helped by Amani. He is truly a sleep expert who is extremely knowledgeable about everything related to sleep. From the matresses to sleeping positions, sheets, temperature, elevation, materials and everything else. In addition to his knowledge he was very professional and patient in assisting us with making our decision. Go to this Matress Firm and ask for Amani. He will definitely get you on the right matress and make your nights as restful as can be.
Norman Loayza: Birama, the customer representative or sleep expert, was knowledgeable, understanding of my particular needs, and friendly. I got two great mattresses in a relatively short visit, and I look forward to receiving them as agreed. Thanks, Birama!
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11. Mattress Firm Wisconsin Ave - Montgomery County
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· 124 reviews
7020 Wisconsin Ave, Bethesda, MD 20814
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Qaren Q: I came in to find a mattress with comfort and support given my back pain. Carlicia was patient and kind! She talked me through multiple options and gave me a realistic breakdown of the pros and cons of each choice. I also got to try out each option. I’m excited to receive my new mattress and enjoy more restful sleep. Definitely check Mattress Firm out!
Isabella Small: I thoroughly enjoyed working with Emily at the Mattress Firm. She provided careful insight to the unique features of each mattress and helped me figure out which one would be best for me. I appreciate her time and patience while I made the final decision.
Abel Walelu: I went to purchase My first mattress yesterday to the location in Bethesda. Before heading there, i called the location and Fazil picked up. He’s a very pleasant gentlemen and listened to my requirements carefully and told me to come in. He kept his word and didn’t disappoint. There were a variety of mattresses and he gave me a great explanation on each so I can make an informed decision. I took advantage of the deal they were having at the time and bought my mattress! I’m pleased with my experience. If you’re looking to purchase a quality mattress at an affordable place, go to Mattress firm in Bethesda and specifically ask for Fazil!! Very pleasant man with an excellent customer service!
Imani Ladson: Tamsir was very helpful from the moment I walked through the doors to sitting down to make my purchase. I feel that he helped me settle on the right mattress style for me, and at a great price for the quality. I’m looking forward to having better sleep! Thank you!
Danielle Adamson: There are simply not enough good things I can say about my recent experience with Mattress Firm! It was an absolute pleasure working with Tamsir from start to finish. In addition to being professional and accommodating, he was knowledgeable, fast, efficient, and customer-centric. As soon as I walked through the doors, I was immediately greeted and assisted with selecting a mattress, making the process quick, seamless, and enjoyable. The delivery and installation process was just as fast and easy! The delivery men literally took five minutes to install my bed and accompanying electronic equipment. It has only been a week since my mattress arrived, but it has been a great addition to my home so far. My mattress is soft, comfortable, and fit just for my sleep preferences and style. Before purchasing my mattress, I would have difficulty sleeping with aches and pains, often waking from my sleep in the middle of the night multiple times each evening. Since purchasing my new mattress, I can easily fall asleep, and when I wake up in the morning, I don’t want to leave the bed due to the comfort and ease of my mattress. When I finally have to leave my bed each morning to start my day, I feel energized, refreshed, and ready to take on the day! Needless to say, I highly recommend Mattress Firm for your mattress needs.
Genesis Zapata: I walked in and was greeted by Tamsir, he was really nice and energetic. I told him my budget and told him I didn’t have much wiggle room. He tried his best to keep me within my budget and get the best bed possible as well. He took care of me and got me an amazing deal! I would recommend to come see him whenever you are mattress shopping (it’s better to feel the mattress in person rather than to buy online).
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12. Saatva - Washington
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· 16 reviews
1714 14th St NW, Logan Circle, DC 20009
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Fr R: The professionalism and customer service we experienced at Saatva were OUTSTANDING. The manager, Jay, took the time to listen to our needs, gave us a quick tutorial on how the mattresses are made and walked us through all the various options that they offer. We were really impressed with the quality of the mattresses and bedding. HIGHLY RECOMMEND.
V B: The Saatva staff is exceptionally professional and helpful, especially the manager, Jay. I am so happy with and highly recommend the sheet set from this store. The sheets feel luxurious, they are so soft and stay on the bed despite my continuous movement and they fit my bed perfectly! I highly recommend this Saatva store and purchasing their sheets, you will love them! 🙏🏾
Nina Prescott: Visited the store on Saturday, 06/02 with my husband. STORE/SHOWROOM: Beautiful! Plenty of product to see and try. PARKING: Terrible! We came from Virginia and spent more time driving around trying to find where to park then in the store. Since this is the only location in the DMV, I suggest that the store provide guidance on the website on where to park. Street parking is impossible to find as it is reserved for residents and has a ton of restrictions. Perhaps even comp paid parking if making a purchase. CUSTOMER SERVER: Terrific! Monique helped us. She was professional, knowledgeable, and friendly. PRODUCT: Great products. We bought a Saatva mattress for our guest room almost a year ago and just bought a bed and mattress for our main bedroom. Hopefully, delivery will be ahead of schedule like it was with our first mattress.
Cass Bar: Exceptional customer service and knowledgeable staff. Specifically, the store Manager. I didn’t plan on making a purchase but walked out with FOUR pillows!! 😊😊
D. Francois: The look and feel of this location is amazing, the staff is great, friendly and very approachable. Compliments to the manager Jay and his wonderful staff!!!
Marian Monchais: The staff was great and very helpful, especially the manager, Jay.
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13. Mattress Firm Herndon - Herndon
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· 231 reviews
322 Elden St, Herndon, VA 20170
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Karim Beydoun: Donna was excellent, has great knowledge in the sleeping health industry! She is personable and goes out of her way to provide her clients with the best services and advices! I am a repeating client of Herndon VA Elden street Mattress firm store and will definitely bring my business back whenever I need a Mattress , pillow and mattress protection. Thank you mattress firm for the great products and special thanks to Donna !
Greenleaf Smith: Store representative was knowledgeable and professional. He obviously knows the products very well. We were very pleased by his setting up the installation of the new mattress and low profile box spring. Overall it was a pleasure to do business with him.
Hannah Love: David was very helpful and answered all of our questions. He helped us pick out a mattress that was best suited to our specific needs. I would highly recommend David to anyone in need of a new mattress!
Cindy Scott: The sales expert was very helpful and willing to work with me on getting the right mattress and was able to stay with in my budget. I am very happy with my purchase. Thank you so very much, Mattress Firm!!
Carrie Loh: An overall good experience. Donna listened to our needs and helped to narrow down our choices which made it easier to make a decision. She also gave us space as we took our time to decide which mattress to get.
Christie Zepeda: I’m autistic and can be easily overwhelmed by sensory overload. Antonio couldn’t have made the mattress shopping experience more stress-free! He gave me all the space and time I needed to try out the mattresses without any added pressure of selling one to me. He answered all of my questions, and helped me find the perfect mattress to suit my needs. I live just over the state line and so especially appreciated his help in placing the order over the telephone after I’d made my decision. One star is deducted because of the delivery guys. They arrived early and literally barged into my home before I had a chance to even put my cat away.
Hallie Wiseley Craig: Every time we’ve come, the service has been great and the salespeople have been very helpful and knowledgeable. They don’t push for any particular brands or the most expensive mattresses the way some stores do.
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14. Avocado Green Mattress - Natural & Organic Mattresses - Georgetown - Washington
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· 10 reviews
3336 M St NW, Washington, DC 20007
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Dmitry Lavnik: Amazing experience purchasing a mattress. I would highly recommend going to this store if you need a new mattress. Dean was very helpful, answered our questions and sent a follow-up to ensure we were completely satisfied with our new mattress.
R H: Incredibly welcoming and gracious staff. The moment I walked it I felt welcome and valued, even though I was just browsing. I wish all shopping experiences were this pleasant. I will come back just to have the customer service experience again!
Todd Z: Avocado has lots of growing pain with their expansion. Once they realized there was an issue with my order they quickly got resolvedMattress is incredible
S S: Organic and sustainable mattresses. I love their adjustable bases and luxe mattresses.
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15. Mattress Firm Langston Blvd. - Arlington
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· 338 reviews
5401 Lee Hwy, Arlington, VA 22207
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Kathryn Davis: A couple of weeks ago my mom and I went into Mattress Firm looking for a Twin XL mattress. Roxy was extremely helpful and informative in helping us chose a comfortable and well priced mattress. She was personable, kind, and professional, knowing every detailed answer to the questions we had. Roxy went above and beyond to make sure we got a great mattress for our needs as well as a great price. Thank you!
Rachael Schacherer: Extremely friendly and professional staff who were helpful without applying the typical salesperson pressure. They were very kind with my four year old whose mind was blown when she learned she could lay on all the mattresses. ;) We purchased a mattress today and are going to receive it tomorrow. Nothing better than instant gratification! Highly recommend this location.
Jerry: I am very pleased with the full experience! Definitely come to this store and this location. They will help you find whatever kind and size of mattress and pillows you want. I promise you will be happy. Roxy is the greatest store manager I’ve ever interacted with!
Meghan Finley: I had an issue with a recent purchase that was delivered to my home (it had a dent most likely from the shipping), and I went to this location and Roxanne was INCREDIBLY helpful! She and her team helped me retrieve the defective item from my car, and she sat down with me to order the correct option for me. Thank you SO much for all of your help! I fully recommend going here!
Hervinah Celestin: Roxanne and her team did a fantastic job of getting me a mattress suited to my needs. I was expecting the process to be painstaking long, but I was surprised at how easy and convenient it was. They were all super helpful and personable!!! Highly recommend this store!
Dilistan Altay: Roxanne is the best! We were a difficult customer and she did the best she could for us. We struggled a lot to find the mattress we wanted until we got there. She made us leave happy. Thanks again!
Tejuana Doy: James was great! He was knowledgeable and made a wonderful recommendation for the Purple mattress! Pleasant experience all the way around. Can’t wait to enjoy my new mattress and adjustable frame. Go ask for James!
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16. SleePare Mattress Store Tysons DC - Fairfax County
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· 164 reviews
1524 Spring Hill Rd, McLean, VA 22102
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Deanna Kingsley: Easy to schedule an appointment online to visit the store. Tyson’s store was very clean. Tanner, our sales rep, was extremely helpful, professional and knowledgeable in explaining the differences between the mattresses and answering all of our questions. No high pressure sales tactics, which I really appreciate. Tanner was helpful without being overbearing, patient as we asked a million questions; just an overall a pleasant experience. I highly recommend going to SleePare if you to try these online mattresses in-person and receive stellar customer service from their staff. Ultimately we bought two mattresses, a Puffy and Brooklyn Bedding.
Justin Casavant: We stopped in a couple of weeks ago to test out several mattresses that we found online. The sales representative, Tanner, was extremely welcoming, knowledgeable about each of the mattresses, answered all of our questions and allowed us to take our time in the showroom. SleePare maintained excellent communication of the shipping process for the mattress and the pillows we ended up purchasing.
Jonathan Espinosa: Had a great experience at the Sleepare, actually was blown away. Dustin, welcomed us warmly and flooded us with details we didn’t know about pertaining to mattresses. So informative, and the experience was great. I feel so much more knowledgeable after about 30 minutes at the store. Highly recommend for people like us who really don’t know many details about the mattresses and it’s significance. We will be purchasing very soon.
Prabha Raghavan: My experience at SleePare with Tanner was absolutely fantastic! He was approachable, patient, attentive and extremely helpful. He knew when to advise me and when to let me browse on my own. I was so confused about what mattress would work for me when I first walked in, but now feel like I have a better idea of what I want to get. I will be placing an order with SleePare soon!
Robert Paul: My wife and I visited the Tysons Corner location recently and were very impressed with the selection of mattresses. I had done a lot of research and found it difficult to narrow down on what exactly would fit both my wife and myself. Tanner was there to assist in helping narrow down what we needed and helped us focus on more primary features such as which firmness will work for both of us prior to selecting a brand. Despite having multiple customers show up at the time he was able to keep everyone happy and we did not feel any neglected or pressured during our selection. I would highly recommend stopping by if you are inundated with the possibilities and would like to see, touch, or overall try out the products prior to commiting to a purchase.
Melissa Weberman: This was a fantastic experience. Ask to work with Tanner. Tanner is extremely knowledgeable and helped me pick an amazing mattress, but is also laid back and doesn’t engage in any sort of hard sell. I highly recommend coming here to help figure out your next mattress purchase—figuring it out online without trying the mattresses first is so hard.
glenn scherrer: Just purchased a mattress from SleePare today. Had to write a review since I received the best customer service from Dustin than I have in years. He was informative, friendly and not pushy at all. Others could learn how to treat customers from him and his future clients are in for a pleasant surprise.
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17. Mattress Firm Potomac Run Plaza - Cascades
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· 475 reviews
46301 Potomac Run Plaza Suite 190, Sterling, VA 20164
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Megan Newberger: Ferris was incredibly helpful, and patient. When we had come in, he diligently went through the best options of beds for our different ailments which helped narrow down the overwhelming options. Then when it came to providing the best combination of base to matress, he even moved showroom mattresses on different bases so that we con confirm it would be comfortable. Talk about customer service! He also offered great deals, highly recommend coming here and asking for Ferris!
Blaine Chitwood: Minoo Lakani is provided the absolute the best mattress buying experience imaginable! If you are looking for a mattress I would highly recommend her. She listened, diagnosed the source of our pains and provided multiple solutions and payment options. Zero pressure sales approach. We are so executed for our new Purple mattress!!
ATGSD Medical: Ehab was fantastic to work with. Very attentive and knew all the available items in the store really well. I would definitely recommend this location. Hopefully the delivery appoint is as seamless as the in store experience.
Jennifer Whittenberg: We visited this store tonight because we desperately needed a new mattress. I was not looking forward to dealing with the salespeople. What a surprise to be greeted by two lovely people, Kristi and Kate. Kristi helped us, and answered our many questions without being pushy. She was extremely knowledgeable and encouraged us to consider other options, at all different price points. We found a fabulous option that met all of our requirements. Thank you, Kristi for making this purchase a positive experience!
Nastasha Solomon: My husband and I received great customer service from Masood Rabiei. He was knowledge and helpful throughout the whole mattress selection process and great suggestions for forming our guest bedroom. Overall, it was an pleasant and extremely positive experience.
Richard Schwartz: I bought 3 mattresses in April and got great advice and great prices. Ehab Sawiris was always a pleasure to work with. We bought 2 more mattresses in June and again he was very helpful. This week, there was a problem with the mattress and he took care of it right away. I would always recommend him to anyone looking for a mattress.
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18. Bob’s Discount Furniture and Mattress Store - Bailey"s Crossroads
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· 2309 reviews
5845 Leesburg Pike, Falls Church, VA 22041, United States
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Mary Veach: I had read reviews for this location and saw all the nice stuff said about Wendy so I was so happy when we walked in and were greeted by Wendy!! She was the perfect balance of helpful while still giving us space to browse and discuss what we liked. Whenever we had a question she was easy to find and came right over and had answers to all the questions we asked. We ended up purchasing a couch and the whole process was really straightforward - none of that “add this protection and this feature and this extended warranty” etc etc that you have to muddle through with some sales people. We actually had time to just chit chat while we waited for my husband to tend to our child and Wendy is a genuinely nice person!! Highly recommend a visit to this location… you may even want to call ahead and ask when Wendy is working!!
Hassan M: Got the beat deal . Delivery guys are awesome. Delivery was on exact day and time . I guess 59$ for delivery just threshold (dropoff inside through first door ) with assembly (90$). I don’t need that it was just four legs for my sofa . Customer service is amazing. For delivery person they called 2 minutes before arrival and then dropped it inside my living room. Best thing they took off the shoe before stepping on my carpet and were wearing mask .
John Derik Hutchinson: The website is so easy to navigate. There are so many options, and there are styles for every person’s taste. The customer service representative (Kim) was absolutely wonderful. She was so kind and helpful through the entire process. She even worked past the time she was scheduled to get off to ensure my complete satisfaction. I would and will recommend Bob’s to every person I know!
Tameka Parker: My husband and I visited the Falls Church location. Thus far, customer service has been impeccable. The staff are proactive, informative, and accessible. There is also a great deal of flexibility in the process of making your purchase. The prices are also great. I would definitely recommend them, and they will be amongst our first considerations for any future furniture needs.
Joy Kone: Yasmin was our sales associate and she made us feel like family. Her service exuded integrity, trust and professionalism. She even helped us arrange my new apartment and my parents new home by giving us tips on style and mechanics of the future. She is a class act and is true grace.
Cameron Ball: Me and my boyfriend had such a great experience here! Wendy helped us, and was so personable and knowledgeable and made it such a smooth process. Who knew buying furniture could be so fun? If you come in to this location, definitely ask for Wendy!!!!
Junbin Xian: I bought a full leather power recliner sofa, and the King size bed frame and also my 2 bedroom’s dresser from Bob’s. The shipping was fast and on time, also the deliver guys will call you 20 minutes ahead before they arrived to your home. However, the coworkers following my condos rules to delivered. The furniture both are great quality items, definitely recommended to you guys. 👍
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19. Mattress Firm Duke Street - Patrick Henry
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· 262 reviews
4525 Duke St, Alexandria, VA 22304
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Christian Josh Alzona: Jerald is really good at what he does. Wife and I took the time to walk around in showroom, and he listened to both of us. There 10 yr warranty coverage is clear and concise. Only paid for delivery. Replaced my old mattress with a new and different brand mattress that has better support and durability. Im an active person and I needed what is best for me, and also my wife.
Kelly Oatman: Jerome was AWESOME! He helped us find the perfect mattress, allowed us to try out a wide variety of options until we found the perfect fit. He is very patient, very kind, and works very hard to get you exactly what you’re looking for. 100/100 recommend this place! Very happy with this experience.
Terica Jones: Jerome was great , the customer service provided was amazing. He was able to assist me with purchasing a comfortable mattress at a great price! If you are visiting this location , please check him out!! Thanks Jerome!
Tatiana Galvan: The service was excellent! Jerome was super attentive to our needs and helped us find the perfect mattress. Very happy with our purchase and the assistance we received!
Kevin Gleesh: I came to get a new a bed because my current one is really old and messed up and I couldn’t have asked for better service than what Jerome provided. Gave me very specific details on each bed in stock to match what I was looking for. Very precise details on each bed. Overall a good experience for me and my wife.
erick reyes villa: Jerome was incredible, he had the patience, knowledge and a ability to show us the right thing we needed. I would highly recommend to buy a mattress at this store.
André Claux: Excellent service!! Jerald helped us to choose the best mattress and pillows for us. Always worried for our comfort and a better sleep. 100% recommend this store!
Kayla Clarke: 10/10 great experience at this Alexandria location!! Once I got there, Tristan was an amazing representative of this branch - he helped me figure out my mattress comfort level, explained all of the features that could get to help me sleep better, and stayed in my price range. He helped me try out at least 10 different beds and discussed all of the features and warranty that are included with my mattress purchase. After only purchasing my mattress this past Saturday, I already received my delivery two days later. The delivery personnel gave me multiple notifications that they were on the way and stayed exactly in the time frame they were supposed to be here. I already have my hybrid firm mattress set up, and I can already tell it’s going to be a great decision on this mattress! Thanks again, Tristan and Mattress Firm!
David Olexa: The customer service of the sales representative was very knowledgeable and good to talk to. We went through the picking of a mattress quite smoothly, he walked me through what I should be feeling and let me do the rest. He never tried to push anything on me just asked how it felt to me. It was a good experience.
Brittny Singleton: I felt like a VIP at this location. The sales associate, Jerald, took great care of me the entire time I was in the store. Definitely taking appropriate precautions because COVID, and though I thought I knew what I wanted, he showed me some amazing products that I LOVED! Can’t wait to enjoy my new mattress and adjustable base.
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20. Mattress Firm Liberia Avenue - Manassas
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· 150 reviews
9936 Liberia Ave, Manassas, VA 20110
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Stephanie Pacheco: Let me just say the service was outstanding! Sean help me out looking for a mattress that fit perfect for me. He explained the material of the bed, what would fit me better, the type of product and so much more. He also took his time and it was so great to hear his stories! I would highly recommend to go, who knew mattress shopping was going to be that much fun
Joel Ramos: Jim, the most popular guy there, has quite his professional friendly approach down alongside having all the right info on the different mattress types and brands! He was a wealth of help, made it easier for us to pick and purchase our next mattress. ( Place is clean, well lit and spacious with a variety of mattresses to try out)
Elaine Chestnutt: As soon as I entered the showroom, I was greeted by Kate. Kate knew her products, understood what I was looking for, and showed me mattresses that suited. The transaction to buy went quickly and efficiently and I was able to receive the mattresses in the time frame that I needed (the next week). I was kept informed of the status of my order and the delivery was made to the back door as I requested. The men brought the mattresses inside, removed coverings, and placed them on the beds. Whole job took about 15 minutes. They were polite and friendly. The next time I am looking for mattresses, Mattress Firm will be my first visit.
Ronald Knowles: This was the first time using this company and they were very helpful in choosing a mattes and had a really nice selection tion
Arleezah K. Marrah, Ph.D.: I first went to Mattress Firm on Liberia ave in Manassas Park and spoke with Lori. She was a pleasure to work with and exercised patience with me as I tried out each mattress in the store. She was attentive and knowledgeable about each bed and paid attention to what I needed in a bed. I know that buying a bed these days are an investment so I wanted to make sure that I chose the right bed for me. Lori was an expert in this area and she never rushed me to make a decision even as other customers entered the store as she was the only associate working at the time. When I went back to purchase the bed, Blair another associate at Mattress Firm helped me choose a bed that would arrive sooner than my original choice. He also demonstrated patience, knowledge about each mattress as well. He also never rushed me and I actually didn’t leave the store until closing just to make sure I was still making the right decision. I am happy to have worked with two amazing associates. God Bless. Dr. M
Shyrese: Naldra and the other Sleep Expert provided exceptional service from the time we entered the store until we left. They were courteous and attentive, and their expertise helped us select the mattress best for us. The staff went above and beyond to ensure we left satisfied. This is the second time in recent months I’ve purchased a mattress from this store and I would recommend them to others. Great service is not easy to find anymore.
sonia condori: My visit was great, I found my encasement a good price , the person in charge was professional
Elizabeth Haugh: Ordered a queen mattress and wanted it delivered... turns out they ordered the wrong bed. I didn’t realize it was incorrect on the receipt and the full size was delivered instead. We called, and they are replacing it free of charge! Kate, the sales associate, was amazing while I was trying to find a good mattress and she didn’t push me towards anything!
Thomas Robinson: Salesman (Jim) was very friendly and knowledgeable about the mattress and warranty. The entire process went very smoothly and quick. We have bought multiple mattress from this store and have been very pleased with each experience. I would recommend anyone looking to purchase a mattress to give them a try.
