Best Mattress Outlets In Washington Near Me

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Becky Ohlsen
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1. Mattress Firm U Street

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171 reviews
Mattress Firm U Street
Prices
5
Product Quality
5
Services
5
Professionalism
5
Attention
5

Address: 1301 U St NW, Washington, DC 20009

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 234-1086

Guy: Mattress store


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Mattress Firm U Street: what do users think?


Marianne Varkiani: We had a great experience buying a new mattress and pillows with Greg. He patiently explained the difference between the mattresses we were considering and also recommended pillows for us based on our sleeping positions. His expertise and professionalism are unparalleled. If you’re in the market for a new mattress, look no further!
Response: Thanks so much for the review, Marianne Varkiani! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Emilee O'Dell: I worked with Gregory and he was beyond understanding and helpful! This was my first mattress purchase so it was a new ballgame for me, however I didn’t feel nervous or like I was being taken advantage of. I got a great deal and mattress firm got a life-long customer :)
Response: Thanks so much for the review, Emilee!

Jennie Chaplin: Had the most rewarding experience shopping for a mattress, and the professional, Gregory, was knowledgeable and patient about the entire process. Very appreciative of the convenient location (variety of mattresses in their selections that meet your needs) and this seasoned professional who thoroughly answered my questions. Would highly recommend this place. Again, abundant thanks!
Response: Thanks so much for the review, Jennie!

Star Rose: My experience at Mattress Firm was very pleasant. The salesperson Mr.Bryant is awesome. The delivery was punctual , quick and professional .
Response: Thanks so much for the review, Star Rose! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Montserrat Acosta: Kyle really helped me find a mattress that I could be extremely comfortable with. 2-day shipping was the icing on the cake.
Response: Thanks so much for the review! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Wei Kit Tai: I had a really good experience purchasing a mattress here. The sales associate that worked with me was very courteous, professional, knowledgeable, friendly, and not pushy. He listened to what I was looking for and must of let me try like 8 mattresses. They will help you find a mattress that fits your needs within your budget. I am very happy with my purchase. I purchased the Serta Sandburg firm mattress, which relieved a lot of my problems sleeping and staying asleep. Highly recommended!

Rene Moraida: I was impressed with the extended hours, extensive displays, the courtesy of the salesperson (Greg), the use of technology to help find the right fit. I did not feel rushed and appreciated the care and attention shown and look forward to recieving my new mattress. If you're in the metro area and don't have a car like me, there is a platinum delivery service where they deliver and set up, so great! Thank you Mattress Firm! 🙏🛌🙏

Monique Jeter: The staff are extremely professional and courteous. The experience exceeded my expectations. My bed is perfect!!! Support, comfort, durable and flexible. Plus they threw in a free adjustable frame. I will without a doubt shop here in the future.

Ronald Bright: When I walk in with my mask on. It was help from the get to go. Like 👍it very nice queen bed. Very good price
Response: Thanks so much for the review, Ronald Bright! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Murilo Pastana: I was very well advised to choose the best option fitting my budget and necessities. U street store is highly recommended.
Response: Thanks so much for the review, Murilo!

2. Mattress Warehouse of Washington DC - 14th Street

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568 reviews
Mattress Warehouse of Washington DC - 14th Street
Prices
5
Product Quality
5
Services
5
Professionalism
5
Attention
5

Address: 3339 14th St NW, Washington, DC 20010

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 588-1080

Guy: Mattress store


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Mattress Warehouse of Washington DC - 14th Street: what do users think?


Mechelle A. King: Brenda was fantastic to work with! Throughout the process of buying a mattress, Brenda went above and beyond—understanding my needs, working within my budget, and even staying late to give me the time I needed to decide between the mattress choices she had expertly recommended. I’m just so thrilled with every aspect of the process because of the excellent customer service I received.

Preeth Gowdar: Our experience with Mattress Warehouse, and specifically Brenda, was excellent. Brenda took a great deal of time to educate my wife and I, who were complete novices with regards to mattress buying. Brenda even stayed well past the closing time to continue working with us on a possible purchase. Her knowledge of mattresses seems very thorough, particularly from her own experiences, and she was fair in her opinions (not trying to overtly push any product). She was at the end looking to make a sale happen but she made sure we got a very good deal. Brenda seems to us to be an extremely sincere salesperson. My wife and I are extremely glad we stopped at this Mattress Warehouse and found Brenda.

Laila Linares: Our experience was amazing today with the store manager Brenda and her staff! I called ahead to understand what kind of frames were available in the store and was greeted very warmly. I offered to come into the store and the in-person experience was just as welcoming and helpful. If you know what you might need for a mattress or bed frame or are new to buying like I was, I promise you will NOT be disappointed by your purchase experience! Can’t wait to try out our new bed frame and box spring to go with our new mattress.

Cory: Just had an amazing experience with Brenda. Knew exactly what I was looking for, and walked me through all the nuanced details of mattresses. She respected my budget and did her best to help me stay in it. Next time I’m in the market for a mattress, I will be coming back and asking for Brenda!

Mohammad Shouman: I arrived at this store near closing time; yet Beza and Brenda made themselves available and did not rush me out. They were committed to making sure I tried different pillows so I can make a purchase that I was satisfied with. Beza and Brenda were very pleasant to interact with. They made me feel welcome and appreciated as a customer. A plus!

karen allen: We were presented with excellent customer service. She was very knowledgable about each mattress we were interested in. She gave suggestions. She had a pleasant and jovial demeanor. I give her an A+.

lindo matla: I came to buy beds for my family and Beza was amazing!! Patiently answered my questions and gave great recommendations. Keep up the good work!

Jenalee Martin: If you are in need of a mattress, go here! They will hook you up and get you right! We loved our experience and our purchase! Thank you.

Benjamin Henderson: Beza was wonderful and super helpful. She was very thorough in meeting all our needs. Not to mention, she is a joy to talk to.

M H: After multiple failed attempts at buying a mattress, the amazing Brenda and Mattress Warehouse saved the day. I had been sleeping on non-supportive mattresses, and I was apprehensive about having to make another large purchase that might not pan out. Brenda put me at ease immediately and was very helpful. She showed me the top three choices for firm mattresses, patiently explained their differences, and facilitated my trying out the mattresses. Brenda also showed great empathy and interest in my priorities for a mattress. She was instrumental in applying a discount that had just passed. She also, as a courtesy, took off additional costs when she found out my ideal price range. I did not feel pressure to purchase immediately and in fact left to go to another mattress store in Silver Spring (and searched online) only to return to this one, believing that I had found the most compatible mattress and for the best possible price point. Brenda told me that I wouldn't find such a great mattress (that I clearly loved) at that price point, and she was right! Brenda is a consummate professional, and has a warm, fun energy that made the experience extra special and stress-free. I highly recommend this Mattress Warehouse location mainly for the amazing experience that Brenda facilitated. Thank you, Brenda!

3. Mattress Firm Dupont Circle

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414 reviews
Mattress Firm Dupont Circle
Prices
4.9
Product Quality
4.8
Services
4.8
Professionalism
4.8
Attention
4.8

Address: 1643 Connecticut Ave NW, Washington, DC 20009

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 234-1024

Guy: Mattress store


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Mattress Firm Dupont Circle: what do users think?


mike tyson: Mohamed was very helpful in my search for a new mattress for my growing teen boy that would not break the bank. He showed us options at varying price ranges and offered a price on a mid-range mattress that came out to just over half of what a Mattress Warehouse competitor wanted for a mattress that seemed comparable. I have to delete one star because the delivery people broke a planter on their way out and did not seem to care enough to apologize, but that is not a reflection on this location.
Response: Thanks so much for the review, Mike!

Misha Dhanoolal: Had an amazing experience with Cemal! He was super knowledgeable, friendly and accommodating. The store was a bit busy when I entered in but he managed it very well and was able to give every customer individualized attention despite the busyness. Cemal was able to get me the mattress I wanted at an amazing deal. I will 100% recommend my friends and family to this locations Mattress Firm. Thank you so much, Cemal!
Response: Thanks so much for the review, Misha!

Dijana Hrvacic: Nine months ago, we bought two mattresses queen and twin and two spring boxes of the same producer Beautyrest (see below attached invoice). Queen mattress was an extra firm mattress as I have serious backbone issues. Very soon one side of the extra firm mattress turned extra soft and sagged down that much that I slide down at night. Since it costed $1700 and it has been several months, we reached out to file a warranty claim. While processing they insisted on photos of both mattress and its foundation (spring box Beautyrest bought in the same shop, check invoice). The warranty claim was rejected due to the " use of inadequate foundation/support system". It does not make any sense considering that both the mattress and the springbox foundation were made by the same producer Beautyrest (check the invoice) and the Beutyrest springbox foundation was recommended by your shop as appropriate for this Beautyrest extra firm mattress. So, there is no place in warranty or warning by your shop that using the frame would eliminate warranty – again both of your items we bought together. The warranty card has forgotten to mention the springbox made by the same producer as the mattress and for its size, and talks about slots (non existent) in this case. If the foundation is really inadequate for this mattress as you suggest then that is the mistake of the producer who made both of them to be used together, and the mattress firm that sells them as adequate for each other and recommends them. It seems that the producer and the shop are finding their own product inadequate. After complaining again, no one has come to inspect the mattress and they just checked different reason on the list of reasons for rejection. I would not recommend to any one to buy anything in this shop as their warranty is fake and products overpriced. the same extra firm mattress-queen size now costs $650 due to bad reviews about sagging.
Response: Hello Dijana, we are so sorry to hear your experience wasn't awesome. We would love the chance to make things right. Please contact us text, or email and one of our friendly Sleep Experts will be standing by to help. Email: 179025@mfrm.com

William Spates: Brett Basden's polite demeanor and product knowledge made my purchase of a mattress and bedframe easy and stress free. Mattress Firm is fortunate to have Mr. Basden working for and representing the company.
Response: Thanks so much for the review, William! Feel free to call us any time with any inquires you may have.

Casey Gutmann: Great and easy experience. Very informative about products and helped us pick a mattress that made sense with our frame we purchased elsewhere. He took the time to review all of that information with us to make an informed decision. We also knew what we wanted to a degree so we were in and out within 25-30 minutes. Thanks again!

Damon Mitchell: Very low pressure sales. Cemal is GREAT! He listened and ask questions. Then offers solutions. Overall a great experience!

Jason Devasia: Jack was absolutely great to work with. He made sure we got the best price and even added extra mattress pads just to make sure we had everything we needed for our Tempur-pedic. He made sure that the mattress would suit our needs and explained every brand on the floor. I highly recommend going to this location with his great team.
Response: Thanks so much for the review, Jason!

Damla Er: Excellent service! Brett was very helpful, efficient, and genuine. For people like me who find mattress shopping stressful, he’s the perfect counterpart. I’m very pleased with the service and they could deliver same week as well.
Response: Thanks so much for the review, Damla!

Elise Stull: The managers at Mattress firm are great. I ordered a pillow from the store, but the manufacturer of the pillow sent the wrong size and then gave me bad information about pillowcases (so I bought the wrong ones and was frustrated). Mattress Firm made everything right though. They helped me exchange the pillow for a different brand AND gave me a discount, even though none of it was their fault. Next time I need a new mattress, Mattress Firm will be my first stop.
Response: Thanks so much for the review, Elise Stull! Feel free to text this number any time and we'll respond ASAP with any inquires you may have.

Alex Oscarson: Had an absolutely wonderful experience getting our mattress here! Cemal was beyond helpful and made sure we got the best possible bed and frame for our budget. He worked with us and made sure to explain the details of the mattresses we were considering, and I could not recommend coming here enough!

4. Mattress Warehouse of Washington DC - Tenleytown

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219 reviews
Mattress Warehouse of Washington DC - Tenleytown
Prices
4.8
Product Quality
4.9
Services
4.8
Professionalism
4.8
Attention
4.8

Address: 4437 Wisconsin Ave NW #39, Washington, DC 20016

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 537-9353

Guy: Mattress store


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Mattress Warehouse of Washington DC - Tenleytown: what do users think?


Jeremy Sharp: Jerri was extremely helpful and guided us through a process to pick out a great mattress. I felt no pressure but felt equipped to make good decisions. And she helped us get the mattress set for delivery when we wanted. Great experience!

George Beronio: Had a great experience with Fatima today! She was helpful working through the various options in our price range and she explained the delivery process pretty thoroughly. In stock item should be delivered in two days. And she was able to answer all the questions we had. Best of all: we were in and out in record time. Would shop here again.

Lucretia Risoleo: Jerri was helpful and knowledgeable. She Show me things within my price range and was honest about competitor mattresses. Price was competitive and experience was very good. I came away with three sets of mattresses.

Jordyn P.: My partner and I recently bought a mattress here and the whole process was made very easy by Fatima! She helped us pick out a mattress that we really loved and was very thorough throughout the entire process. I 10/10 recommend :)

Brenda McElveen: Mr Carlence very very professional and he make the trip worth come to and he also very knowledgeable about the mattress. He help to choose high end mattress and best experience is to test the mattress to lay on for yourself. PS REMEMBER TO ASK FOR Clarence E. BEVERLY I PROMISE YOU WANT BE SORRY EVEN ATOMPHERE IS WARM AND PLEASANT.

Richard Miles: Clarence and Fatima were very helpful in explaining the pros and cons of all the mattresses we tried. No pressure tactics, just good advice. Highly recommend.

Katherine Hamilton: We had a great experience with Alan and Jerri, they spent a lot of time directing us to the best mattress for us and were very patient answering all of our questions. We are sure we are going to sleep well with our new mattress!

Cheryl Suchors: Both people who helped us were knowledgeable, pleasant, and honest. We never felt rushed and took a lot of time to select our mattress. They answered lots of questions too!

Pragyan Pokhrel: Fatima was extremely professional and knowledgeable about the mattresses. I bought a queen bed set and I’m very happy with the service

Grace Miranda: My partner and I came in looking for our ideal mattress. Mr. Clarence and Ms. Fatima were the best team; they welcomed us, listened to us, and helped us find the perfect mattress! We had originally bought a nectar mattress online and ended up being disappointed but now we have the bed we need! Thank you!! Highly recommend.

5. DUXIANA Washington, DC

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2 reviews
DUXIANA Washington, DC
Prices
2.9
Product Quality
2.9
Services
3
Professionalism
2.9
Attention
2.9

Address: 3307 Cady's Alley NW, Washington, DC 20007

Telephone: (202) 817-3392

Guy: Mattress store


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DUXIANA Washington, DC: what do users think?


David Franco: Really great quality and designs. They took the time to review fabrics and help with my custom linen order. The salesperson even came to my home on her day off for a follow up and to bring additional samples to review. They go way above and beyond to provide amazing service. I can’t say enough about this store.

Michael Jones: horrible manager

6. Mattress Firm Columbia Heights

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162 reviews
Mattress Firm Columbia Heights
Prices
4.7
Product Quality
4.6
Services
4.6
Professionalism
4.6
Attention
4.6

Address: 3100 14th St NW, Washington, DC 20010

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 552-0623

Guy: Mattress store


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Mattress Firm Columbia Heights: what do users think?


Andre Rosario: I went in knowing I wanted a comfortable bed and Calvin helped me find it! He was extremely respectful, accommodating, and understanding of my needs. He also did not pressure me into one option or another and gave me time to figure out what worked best for me. I’m really excited for many nights of restful sleep on my new bed!!!!
Response: Thanks so much for the review, Andre!

Mais K: I had a really hard time coordinating with them to get my order delivered, they always had the wrong information, never submitted my order number, etc and would falsely tell me each day my mattress was going to be delivered. This store is messy, and untrustworthy.

Jonathan David Criswell: I went into Mattress Firm in DC with my partner to find a mattress for our new apartment. This was actually my first time buying a new mattress, and I was skeptical about spending very much money on one. However, the mattress we found is fantastic! The person helping us, Calvin, was very knowledgeable and friendly, patiently answering all of our questions. He also helped me find a pillow that is much better than the one I've been using. Calving was fantastic, and I'm really happy with our service.
Response: Thank you for your feedback. We highly appreciate it.

JaNice Howard-Palmer: Calvin was knowledgeable about what I wanted. It took less than 30 minutes to complete everything. I'm happy with my purchase and will definitely be back.
Response: Thanks so much for the review, JaNice!

Stephanie Teagarden: I came in this week originally looking at one of the mattress in a box that they carry in the showroom in hopes of trying it out before purchasing in and was so thankful that I did because the mattress was not at all what I was looking for! Calvin did a fantastic job of helping me find exactly the right type of mattress I was looking for that was perfect for my needs. He was extremely personable, and gave me plenty time to weigh my options. I was able to get my mattress delivered the same week and they were able to take away my old mattress with no trouble! When I had a question about my delivery Manny was able to handle everything extremely quickly with no difficulty. I 100% recommended checking out the Columbus Heights showroom! I wish I had stopped by sooner.
Response: Thank you for your feedback!! We are always here to help!!

Pooja Mehta: Calvin was amazing!! He’s knowledgeable and very friendly. He helped us find the right mattresses for ourselves and our guests.
Response: Thanks so much for the review, Pooja!

A Tatum: I ordered a queen plush end of 2/21 and received it within a few days. However after 3 weeks I determined I wanted to exchange. I called and Manny assisted me efficiently. He had me come back in, recommended other mattresses to lay on to try out. I went with a medium plush of another brand, which was more firm, it cost slightly more but he managed to do an even exchange and I got the new mattress delivered in two days! At the Same time they swapped out for the old one. They were very understanding that you need some time to adjust to a new mattress and don’t always get it right on the first try. I did have to pay for the delivery fee though. At the time I shopped they were offering a free adjustable base so all in all I got a great deal.
Response: Thank you for your business and we appreciate the feedback !!

Keri Stoever: My husband and I went in with an idea of what kind of mattress we were looking for and were met with the amazing service of Manny Garcia. He showed us the model we were looking for, along with some other options, and we were able to quickly make a decision and buy our mattress. If you're in the area and in need of a mattress definitely go see Manny!
Response: Thank you for your business we appreciate your feedback !

Ronald Bright: Yes mattress firm.is right on the savings I have a foam doze mattress queen prime now I sleep 💤like a king 🤴now I have a headboard coming my way. Thanks Columbia hts.and Logan circle #179032
Response: Thanks so much for the review, Ronald!

Tomi Olamigoke: The selection is good but this review is about the people. Specifically Calvin Terrell who went above and beyond during purchasing. Helpful throughout and without an ounce of pressure. Then the gentlemen who delivered the mattress, were fast and professional. Perfectionist and quick. I'm a satisfied customer.
Response: Thank you for your feedback , We highly appreciate your business !!

7. Mattress Warehouse of Washington DC - Friendship Heights

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238 reviews
Mattress Warehouse of Washington DC - Friendship Heights
Prices
4.7
Product Quality
4.8
Services
4.7
Professionalism
4.7
Attention
4.7

Address: 5252 Wisconsin Ave NW #1b, Washington, DC 20015

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 686-0366

Guy: Mattress store


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Mattress Warehouse of Washington DC - Friendship Heights: what do users think?


Alex Dogum: I got help from Alberto and was in and out of the location within 45 minutes. Tried a range of mattresses and landed on one we liked. We were able to select an open delivery date so we could call when we were ready. We priced checked places and he was open to working on price post-purchase if we found it cheaper anywhere else. Very easy process and big store with lots of options to test. It’s also sanitary since they use disposable sheets before customers try any of the beds.

august belt: Alberto was amazing , very patient and knowledgeable. This is one of the best customer service I have experienced. He welcome my mom and I. I was suppose to get a mattress end up getting my mom and me one that is at our comfort . He provided me with 4 different options. Explained the quality and even background Information . Very welcoming and I would recommend him to anyone . His patience is unbelievable, his tone and body language tells everything . Very awesome guy! Thank you Alberto!

Emilia Capuzzi: I had a guest coming to town and needed a mattress quicker than the online mattress companies could ship. Alberto really helped me out. He showed me options in my price range, a few of which were in stock and available in store that day. I ended up choosing a mattress that had a 2-day delivery time. My mattress was delivered promptly, and Alberto was able to get me the bundle that included a mattress protector and pillows. Thanks, Alberto!

Deepti Bhatt: Alberto And beza was really great, he helped a lot in deciding which mattress would be perfect for me for my back. He was very polite, humble in displaying all the brands to me and showed with great patience. There mattress are of very good quality and I am very much satisfied with the deal I got. I will highly recommend mattress warehouse to all looking for great quality for excellent prices.

June Wilson: Good evening, to whom it may concern. I just want to compliment Alberto, for his great Customer Service. He was very attentive and helpful, he listened to what I needed and he delivered. I purchased a double bed for a senior citizen 76 yrs young. Thanks to Alberto, I was able to get just what he needed I give Alberto 5 stars. Thanks again Alberto, you are the best. Great evening. 🙂👍

William Wohlgemuth: I went into the mattress warehouse in Wisconsin and was immediately greeted by Clarence. He listened to my needs and was patient as I tried multiple beds. We fell in love with a mattress that was a little out of my price range. Clarence showed me other options but could tell I really liked this certain mattress. Clarence did all he could including calling his manager to he’ll get the price down for me. He ended up being getting the price down into my range after a long phone call. There is no other place you should go to buy a mattress, and if you are lucky enough to get Clarence you will 100% leave with an amazing bed at an even better price. I will be back to this location for any future bed needs I have. Thank you so much Clarence!

Vivienne Kelley: I had a great shopping experience here with Beza. She is very knowledgeable and was focused on what I wanted. It was more like shopping with a friend than a salesperson. I came in with concerns about measurements because the bed frame is antique, but Beza knew of several ways to make it work. She really went above and beyond in finding solutions. Besides being highly professional, she is also enthusiastic about the customer’s project, which made the experience very enjoyable. I highly recommend her and this store!

Catherine Vial: The salesperson, Hum, really listened to our needs and our budget. She was very efficient yet pleasant. If I want another mattress I will definitely come back here. I would highly recommend this store to friends and family.

Gini Marini: I wasn’t even shopping for a mattress but I was in the area, and decided to check out the store. Beza was so amazing that after we chatted and she let me try a variety of mattresses I ended buying one! Beza is not just an excellent and very professional salesperson; her smile and friendly (not pushy) attitude are everything one can ask for when shopping. If you are looking for a mattress or just want to see what’s out there in the “sleep business”, this is the place.

Crystal Brown: Mr. Lee and his fellow co-worker were courteous and knowledgeable about our mattress needs. The showroom was clean, well-spaced and nicely presented. Convenient location in Friendship Heights. Thanks Mattress Warehouse!

8. Mattress Firm Georgetown

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165 reviews
Mattress Firm Georgetown
Prices
4.8
Product Quality
4.8
Services
4.9
Professionalism
4.8
Attention
4.8

Address: 1634 Wisconsin Ave NW, Washington, DC 20007

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 333-3027

Guy: Mattress store


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Mattress Firm Georgetown: what do users think?


milos tomovic: Best mattress buying experience I’ve ever had. Tony was super knowledgeable and there were a lot of options to try in store. Also a lot of good deals. 10/10 would recommend.

Elizabeth Dwiggins: What a wonderful shopping experience! We were helped to find the perfect mattress by Chima. He showed us five or six mattresses that met our requirements. We ended up buying the most expensive one of the bunch but we did not feel up sold. He showed us many that could have been acceptable but with full awareness we chose the most comfortable one which was a little more money. This is the third or fourth mattress we have purchased from this Mattress Firm location. We will be back.
Response: Thanks so much for the review! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Silvia Ranno: Chima helped me very much to make my purchase for a matress from my daughter. He was very professional informative and corteous. He checked the current promotions and gave me a fair price. This is the 5th mattress I buy at Mattress Firm in Georgetown. It was a good experience overall. I have not received the mattress and protector yet. But I am hoping I will not have any problems in that department.
Response: Thanks so much for the review, Silvia!

Daphne Huang: We were in the store trying to pick up mattress for my college daughter for a long time and Chima has been super patient and helpful with us. He’s superior!
Response: Thanks so much for the review! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Sean Wright: Highly recommend working with Tony. He made our mattress buying experience so easy. He is super knowledgeable and helped us select the perfect mattress! Great customer service skills.

william gould: It was all as smooth as silk ! I’m thrilled to get another Stearns & Foster mattress & will enjoy it for years. The entire experience was excellent ! I couldn’t recommend them more highly. Sincerely, William Gould
Response: Thanks so much for the review, William!

TY: I wouldn't have been able to select the right mattress taylred to me without the guidance, assistance and knowledge of the salesperson. The accessibly made the process very smooth. Thanks Matress Firm!
Response: Thanks so much for the review

Maritza Castro: Chima, the store manager, was fantastic. Since the mattress I was looking for wasn’t readily available, he helped me locate a warehouse that had it and scheduled the pick up for me. He was very courteous and patient. I definitely recommend this store and working with Chima.
Response: Thanks so much for the review, Maritza!

Maria B: Had the best shopping experience ever! Worked with Chima and he was great, listened to all my needs, was very attentive and helpful without being pushy, very nice and professional. Good selection of mattress at the store, I finally found exactly what I was looking for.
Response: Thanks so much for the review, Maria!

Jessica Danielle Wasserman: I came to this location recently to purchase a mattress and did not leave disappointed! Chima took great care and time in showing me all my options, respected my budget, and was transparent with me throughout the process. He is an exceptional salesman and very friendly to the customer.
Response: Thanks so much for the review, Jessica Danielle Wasserman! Feel free to text this number any time and we'll respond ASAP with any inquires you may have.

9. Mattress Warehouse of Bethesda

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256 reviews
Mattress Warehouse of Bethesda
Prices
4.8
Product Quality
4.7
Services
4.7
Professionalism
4.7
Attention
4.7

Address: 6930 Wisconsin Ave, Chevy Chase, MD 20815

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (301) 656-1570

Guy: Mattress store


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J. Jackson: Just relocated to Maryland for work and needed to purchase a mattress for my apartment. Initially, I put Googled Mattress Firm and because of the construction on the road I missed my entrance. I was going to make a block and come back to it, but not even a block away I noticed Mattress Warehouse with convenient parking and easy entrance and exit from the street. The sales associate, Nancy I believe was her name, was amazing. She is extremely knowledgeable, professional and courteous. I didn't feel pressured, and she took the time to ask me what I was looking for in a mattress. I couldn't beat the price which included setup and delivery. Awesome service, awesome value. Thank you so much for making my mattress search easy and seamless.

Catherine Chakola-Thomas: Thank you for a great mattress purchasing experience! Nancy was friendly, knowledgeable and efficient! You can tell she has been doing this for a while and knows bed from bed. She knew exactly which beds to take me to based on our preferences. I was in and out in 30 minutes and beds were delivered the next day! Wow!

Andi Sacks: We had a very positive experience shopping for a bed at Mattress Warehouse. The salesman, Ed Levy, was extremely knowledgeable about the various makes, models, and materials used in every mattress. And our order was ready to be delivered the following day! I wouldn’t hesitate to highly recommend Mr. Levy and the Mattress warehouse in Bethesda

Phyllis Stallone: We had the most helpful saleswoman! She was so knowledgeable, practical and truly so kind. My daughter bought a mattress and she took her sweet time. The woman was extremely patient and answered all of her questions in detail. It was a great experience and I will definitely go back to her when I need another mattress.

Peter Klesta: Sam and Nancy did an excellent job helping me with my purchase my new mattress. Both are very knowledgeable about the products. I did not feel pressured or rushed into the sale; everything was explained clearly upfront to me in a professional manner from the cost of everything to when the mattress would be delivered. On top of that Nancy has great people skills and is very entertaining. She later helped me quickly update the mattress delivery date and find the perfect pillow I was looking for for a long time. All of these made a great shopping experience! :)

fines: Sam was fantastic, took the time to understand what I needed, and worked with me to find the best product. Very helpful and understanding. Would definitely use again. Highly recommended!!!

Michele Mayor: Nancy was amazing. She took care of my family and I that just moved to MD. She gave us an AMAZING price for 2 mattresses. Also, my daughter was asleep and she let her sleep on one of the mattresses. She was so hospitable. I won’t refer elsewhere! SHOP HERE!
Response: Thank you for the great review, Michele. We're so happy to hear Nancy was able to help you find just what you needed. Thanks for choosing Mattress Warehouse. Sleep Well!

Nicole Prairie: Nancy was such a wonderful help. She assisted in choosing the best mattresses and was just a pleasure.

Kailah Matthews: Nancy was so patient and helped me to find a mattress in my budget that was also comfortable. I would highly recommend this location to anyone in the DC Metro area! :)

Alicia Mays: Sean and Nancy were great! Sean provided great customer service and helped me to make the process of purchasing a mattress very simple.

10. Mattress Firm Pentagon Centre

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159 reviews
Mattress Firm Pentagon Centre
Prices
4.6
Product Quality
4.7
Services
4.6
Professionalism
4.6
Attention
4.6

Address: 675 15th St S Suite A, Arlington, VA 22202

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (703) 382-6496

Guy: Mattress store


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Lisa J: Jim was very helpful and set me up with what I needed! I’m looking forward to receiving my bed. My only complaint was that I wish the showroom had a few more of the beds I saw online available to try out.
Response: Thanks so much for the review, Lisa J! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Donald Delauter: Amani is great. We told him what we were looking for, and he showed us exactly what we wanted. Several options. Great customer service by this gentleman.
Response: Thanks so much for the review, Donald Delauter! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Ana Carla Di Grigoli: Excellent service. I received warm welcome and proper explanation for each of the different options. Thank you so much for the help! I can properly sleep now 😁
Response: Thanks so much for the review, Ana Carla Di Grigoli! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Cynthia Hinnant: My experience at the Mattress Firm Pentagon Centre was a pleasant and quick experience. The salesman was very knowledgeable and directed me towards items of interest based on my request. He was very forthcoming on sales and incentives that were applicable to my purchase options. He shared warranty information applicable to my purchase and reviewed everything to ensure my satisfaction with my choices; also scheduling delivery and setup for expedited and convenient time. I was thoroughly impressed with my experience.
Response: Thank you for your great review! If you need anything further, we're just a phone call away.

Vonda Bell: Almost 3 years ago I wasted way too much money on a Sleep Number bed which turned out to be a glorified air mattress. In the market for a new mattress and a good night's rest, I stopped by Mattress Firm after leaving Costco (the store is right next to Costco). Birama was my sales associate and he was awesome! I got a great deal on the perfect mattress, and it even included a free adjustable base. Stop by to see him if you're in the neighborhood. The store is fairly new and very nice. The people are wonderful and the prices are even better!

Christina Ascani: Amani was kind, patient and super helpful during my mattress purchase experience. I would highly recommend this store compared to others in the area. Selection is bigger and customer service is top notch!
Response: Thanks so much for the review, Christian Ascani! Feel free to call us any time and we'll respond ASAP with any inquires you may have. This holiday season you give yourself the gift of sleep. Sleep Well, live well. Thanks

Cole Fairbanks: Had a great experience here! I was able to match the price online and left knowing I got the best deal. Free delivery made it easy and as someone with back issues, this mattress definitely helped.

Deb Miller: Very friendly staff. Very knowledgeable. Did not pressure us to buy more expensive or above our budget. Showed us many brands and price ranges. We bought new mattress and box spring
Response: Thanks so much for the review, Deb Miller! Feel free to call us any time and we'll respond ASAP with any inquires you may have. This holiday season you give yourself the gift of sleep. Sleep Well, live well. Thanks

Welton Gatewood: My wife and I went to Matress Firm at Pentagon City Centre and were helped by Amani. He is truly a sleep expert who is extremely knowledgeable about everything related to sleep. From the matresses to sleeping positions, sheets, temperature, elevation, materials and everything else. In addition to his knowledge he was very professional and patient in assisting us with making our decision. Go to this Matress Firm and ask for Amani. He will definitely get you on the right matress and make your nights as restful as can be.
Response: Dear Welton, thanks so much for the review! Feel free to call us any time and we'll respond ASAP with any inquires you may have. We wish you and your family a wonderful holiday season.

Norman Loayza: Birama, the customer representative or sleep expert, was knowledgeable, understanding of my particular needs, and friendly. I got two great mattresses in a relatively short visit, and I look forward to receiving them as agreed. Thanks, Birama!
Response: Thank you for your great review! If you need anything further, we're just a phone call away.

11. Mattress Firm Wisconsin Ave

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124 reviews
Mattress Firm Wisconsin Ave
Prices
4.8
Product Quality
4.8
Services
4.9
Professionalism
4.8
Attention
4.8

Address: 7020 Wisconsin Ave, Bethesda, MD 20814

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (301) 656-2941

Guy: Mattress store


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Mattress Firm Wisconsin Ave: what do users think?


Qaren Q: I came in to find a mattress with comfort and support given my back pain. Carlicia was patient and kind! She talked me through multiple options and gave me a realistic breakdown of the pros and cons of each choice. I also got to try out each option. I’m excited to receive my new mattress and enjoy more restful sleep. Definitely check Mattress Firm out!
Response: Thanks so much for the review, Qaren!

Corin Morales Bouma: Carlicia was wonderful and patient! Helped us grab a twin for the guest room ans made our shopping experience very pleasant with a mellow and non pushy demeanor and hooked us up with what we needed. Easiest matress shopping experience I've had.
Response: Thanks so much for the review, Corin!

Flávia Magalhães: Amazing costumer service experience! I arrived at the store and Carlicia was super helpful on explaining all the different mattress and boxes and adjustable bases! With her help in less than 10min I chose which combination I wanted and she was super fast on making al the admin paper work for the delivery and the best price combination according to the company's policy of course! Great costumer service experience, it made enjoyable buying a mattress! Thank you Carlicia!

Isabella Small: I thoroughly enjoyed working with Emily at the Mattress Firm. She provided careful insight to the unique features of each mattress and helped me figure out which one would be best for me. I appreciate her time and patience while I made the final decision.

Abel Walelu: I went to purchase My first mattress yesterday to the location in Bethesda. Before heading there, i called the location and Fazil picked up. He’s a very pleasant gentlemen and listened to my requirements carefully and told me to come in. He kept his word and didn’t disappoint. There were a variety of mattresses and he gave me a great explanation on each so I can make an informed decision. I took advantage of the deal they were having at the time and bought my mattress! I’m pleased with my experience. If you’re looking to purchase a quality mattress at an affordable place, go to Mattress firm in Bethesda and specifically ask for Fazil!! Very pleasant man with an excellent customer service!

Barry Hillenbrand: In the past, going to buy a mattress was like going to a used car lot to buy a car: a lot of high pressure, bait-and-switch, and needless confusion. I was not looking forward to the experience. But this trip to Mattress Firm and the calm, reasonable and knowledgable help from Stefany C. made it all very easy and rewarding. She is a terrific guide through the maze of mattress buying. Couldn't be easier. So thanks.

Imani Ladson: Tamsir was very helpful from the moment I walked through the doors to sitting down to make my purchase. I feel that he helped me settle on the right mattress style for me, and at a great price for the quality. I’m looking forward to having better sleep! Thank you!

Compass Concierge: Sam was a great and valuable help in assisting us with our purchase. Buying a mattress that you'll have for 10+ years is a big deal and you need someone that is knowledgeable and caring - Sam was both. He was very patient with us as we tried all of the many options. We were also very price conscious - so we compared all of the online selections to make sure we were getting a fair price. There again he was great at helping us ensure that we were comparing apples to apples so we could make an informed decision. He has a great personality and a credit to his store.

Danielle Adamson: There are simply not enough good things I can say about my recent experience with Mattress Firm! It was an absolute pleasure working with Tamsir from start to finish. In addition to being professional and accommodating, he was knowledgeable, fast, efficient, and customer-centric. As soon as I walked through the doors, I was immediately greeted and assisted with selecting a mattress, making the process quick, seamless, and enjoyable. The delivery and installation process was just as fast and easy! The delivery men literally took five minutes to install my bed and accompanying electronic equipment. It has only been a week since my mattress arrived, but it has been a great addition to my home so far. My mattress is soft, comfortable, and fit just for my sleep preferences and style. Before purchasing my mattress, I would have difficulty sleeping with aches and pains, often waking from my sleep in the middle of the night multiple times each evening. Since purchasing my new mattress, I can easily fall asleep, and when I wake up in the morning, I don’t want to leave the bed due to the comfort and ease of my mattress. When I finally have to leave my bed each morning to start my day, I feel energized, refreshed, and ready to take on the day! Needless to say, I highly recommend Mattress Firm for your mattress needs.

Genesis Zapata: I walked in and was greeted by Tamsir, he was really nice and energetic. I told him my budget and told him I didn’t have much wiggle room. He tried his best to keep me within my budget and get the best bed possible as well. He took care of me and got me an amazing deal! I would recommend to come see him whenever you are mattress shopping (it’s better to feel the mattress in person rather than to buy online).

12. Saatva

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16 reviews
Saatva
Prices
4.9
Product Quality
4.8
Services
4.8
Professionalism
4.8
Attention
4.8

Address: 1714 14th St NW, Logan Circle, DC 20009

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 964-5600

Guy: Mattress store


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Saatva: what do users think?


Fr R: The professionalism and customer service we experienced at Saatva were OUTSTANDING. The manager, Jay, took the time to listen to our needs, gave us a quick tutorial on how the mattresses are made and walked us through all the various options that they offer. We were really impressed with the quality of the mattresses and bedding. HIGHLY RECOMMEND.

V B: The Saatva staff is exceptionally professional and helpful, especially the manager, Jay. I am so happy with and highly recommend the sheet set from this store. The sheets feel luxurious, they are so soft and stay on the bed despite my continuous movement and they fit my bed perfectly! I highly recommend this Saatva store and purchasing their sheets, you will love them! 🙏🏾

Nina Prescott: Visited the store on Saturday, 06/02 with my husband. STORE/SHOWROOM: Beautiful! Plenty of product to see and try. PARKING: Terrible! We came from Virginia and spent more time driving around trying to find where to park then in the store. Since this is the only location in the DMV, I suggest that the store provide guidance on the website on where to park. Street parking is impossible to find as it is reserved for residents and has a ton of restrictions. Perhaps even comp paid parking if making a purchase. CUSTOMER SERVER: Terrific! Monique helped us. She was professional, knowledgeable, and friendly. PRODUCT: Great products. We bought a Saatva mattress for our guest room almost a year ago and just bought a bed and mattress for our main bedroom. Hopefully, delivery will be ahead of schedule like it was with our first mattress.

Stephanie Cary: Excellent no pressure service and super comfortable mattresses. The showroom is clean and spacious. I'm so glad I came upon this brand and was able to try them out in person. I will probably be getting one to replace another new mattress from a popular brand that isn't working out for me. I haven't decided which one yet since they're all so comfortable, but I'm already looking forward to a great night's sleep.

Joseph Goldberg: We had read many reviews of mattresse and in the process of making our decision when we visited the Saatva store. The store had only been open for only a few days. Saatva's staff answered all of our questions regarding the construction of the mattress, its cost, and delivery. We were comfortable with the transaction, the delivery and have been quite pleased with the mattress itself. We recommend them strongly. Joe and Dody Goldberg

Melissa Orlov: Loved that I didn't have to guess whether to get the classic or plush version of their mattress! Thanks, Saatva, for opening a store. And customer service folks were quite nice and helpful. And I ordered in DC, as I happened to be there, but will be delivering mattress to other side of the country, which wasn't an issue since they are an internet-based company first and foremost. Overall, a good. experience.

K. O'Keefe: We had been shopping online and were excited to learn that Saatva opened up a store in DC. We visited the first week and had a great experience. The sales person was informative, but not pushy. She was patient as we tried out nearly every king in the store. We purchase the HD King. We were told it wouldn't arrive for three weeks and were pleasantly surprised when it arrived in about 10 days. The delivery company kept us very updated and arrived on time. We've had less than a week in the new bed but so far it is a dream.

Cass Bar: Exceptional customer service and knowledgeable staff. Specifically, the store Manager. I didn’t plan on making a purchase but walked out with FOUR pillows!! 😊😊

D. Francois: The look and feel of this location is amazing, the staff is great, friendly and very approachable. Compliments to the manager Jay and his wonderful staff!!!

Marian Monchais: The staff was great and very helpful, especially the manager, Jay.

13. Mattress Firm Herndon

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231 reviews
Mattress Firm Herndon
Prices
4.8
Product Quality
4.9
Services
4.8
Professionalism
4.8
Attention
4.8

Address: 322 Elden St, Herndon, VA 20170

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (703) 318-0640

Guy: Mattress store


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Katherine Schweit: If you are stopping by for the good deals, make sure to ask for Dave at this location. He knows his products and doesn't try to sell you something that you don't want while at the same time making good suggestions. I did get something I had not planned on getting. Very helpful to make sure I met MY needs. Thanks Dave!! Also, big, big shout out to the delivery crew who was efficient, came on time, kept my carpets cleaned, and make sure the bed just where I wanted it. They even took the time to put the mattress cover on. Great guys.
Response: Thanks so much for the review, Katherine Schweit! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Karim Beydoun: Donna was excellent, has great knowledge in the sleeping health industry! She is personable and goes out of her way to provide her clients with the best services and advices! I am a repeating client of Herndon VA Elden street Mattress firm store and will definitely bring my business back whenever I need a Mattress , pillow and mattress protection. Thank you mattress firm for the great products and special thanks to Donna !
Response: Karim it is always good to hear about someone's experience with us. We very much appreciate your 5 Star review. A manager is not always around when his/her employees are dealing with our customers. Thank you so much for comments about Donna. It was so good to hear how great your experience was.

Melissa Galus: Buying a mattress from Mattress Firm was so easy, quick and painless!! Donna was knowledgeable, patient and kind helping us through our MattressMatch to make sure we found something that fit our lifestyle and sleeping type. We luckily went in as the President's Day sale began and we also bought discounted pillows. Go to Mattress Firm and ask for Donna, she's got you covered!! Can't wait for our new mattress!!
Response: Thank you so much for your 5-star rating. Please take advantage of Sleep.com and the sleep.com websites to have access to expert knowledge and information about sleep and wellness.

Derp Ataur: I worked with Donna to test a few pillows, and she was amazing! She helped me find the perfect pillow and was really pleasant to talk with! If you need anything for a pillow or mattress, check this place out! Donna was really careful about making sure everything was sanitary and safe too, if you're worried about covid!
Response: Thank you so much for your 5-star rating. Please take advantage of Sleep.com and the sleep.com websites to have access to expert knowledge and information about sleep and wellness.

Greenleaf Smith: Store representative was knowledgeable and professional. He obviously knows the products very well. We were very pleased by his setting up the installation of the new mattress and low profile box spring. Overall it was a pleasure to do business with him.
Response: Thanks so much for the review, Greenleaf Smith! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Hannah Love: David was very helpful and answered all of our questions. He helped us pick out a mattress that was best suited to our specific needs. I would highly recommend David to anyone in need of a new mattress!
Response: Thank you, Hannah, for your 5 Star review. It was great meeting you both and finding the best sleep system for you. I really appreciate your business and if you ever need anything else we will be here for you.

Cindy Scott: The sales expert was very helpful and willing to work with me on getting the right mattress and was able to stay with in my budget. I am very happy with my purchase. Thank you so very much, Mattress Firm!!
Response: Thanks so much for the review, Cindy Scott! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Carrie Loh: An overall good experience. Donna listened to our needs and helped to narrow down our choices which made it easier to make a decision. She also gave us space as we took our time to decide which mattress to get.
Response: Thanks so much for the review, Carrie Loh! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Christie Zepeda: I’m autistic and can be easily overwhelmed by sensory overload. Antonio couldn’t have made the mattress shopping experience more stress-free! He gave me all the space and time I needed to try out the mattresses without any added pressure of selling one to me. He answered all of my questions, and helped me find the perfect mattress to suit my needs. I live just over the state line and so especially appreciated his help in placing the order over the telephone after I’d made my decision. One star is deducted because of the delivery guys. They arrived early and literally barged into my home before I had a chance to even put my cat away.
Response: Thanks so much for the review, Christie Zepeda! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Hallie Wiseley Craig: Every time we’ve come, the service has been great and the salespeople have been very helpful and knowledgeable. They don’t push for any particular brands or the most expensive mattresses the way some stores do.
Response: We are grateful for your 5-star rating and feedback. We appreciate your trust and business, and please keep in mind that we are available to assist you at any time. All you have to do is text or call our store's live support line. Your new sleep system will help you to unjunk your precious sleep while preserving your health and happiness.

14. Avocado Green Mattress - Natural & Organic Mattresses - Georgetown

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10 reviews
Avocado Green Mattress - Natural & Organic Mattresses - Georgetown
Prices
4.3
Product Quality
4.3
Services
4.4
Professionalism
4.3
Attention
4.3

Address: 3336 M St NW, Washington, DC 20007

Schedule: Closed ⋅ Opens 11AM Thu

Telephone: (657) 385-8849

Guy: Mattress store


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Avocado Green Mattress - Natural & Organic Mattresses - Georgetown: what do users think?


Jen Blondo: I have been researching mattresses for two years now and finally decided to take the plunge and place an order with Avocado. I had gotten a quote a year ago and they told me the quote would not expire, and true to their word they kept the same prices, which saved me a significant amount of money! Kayla was very patient in answering my many questions, and helped me pick out the right foundation for my mattress. She was so nice and friendly, and patient with me as I asked question after question. I have very much appreciated Avocado's "no pressure" approach, especially since it was a year ago that I did a video call to prepare for the purchase and they put together the quote, but I didn't make the purchase for 12 more months!! I'm excited for my products to be delivered in a few weeks.
Response: Good afternoon, Jenn, and thanks a bunch for coming back after a year! We are pleased to have made such an impact and that you were able to make the decision to choose Avocado Green for your sleeping needs! We could not be more grateful and truly look forward to providing you with restful sleep for many years to come! Also, Kayla will be sure to hear of your review! Thanks again!

Bretton Woods: We liked Avocado’s mission and vision and purchased our Avocado mattress in April of 2020. Within the first year we could both see and feel depressions in the mattress which began impacting our sleep quality. After checking the Avocado warranty, we found the 1-inch deep depressions in our mattress did not meet the 1.5 inch requirement for replacement. We have followed Avocado's instructions, our bed meets the criteria laid out by the company, and we followed the rotation schedule. Yet the problem persists. This was a well-thought out and expensive purchase, but the product itself has not met our expectations for durability. We appreciate that the mattress comes with a 25-year warranty, but given that we had issues in the first 12 months, clearly we won't have it nearly that long, which is a real shame. This occurred despite rotating the mattress according to Avocado’s designated schedule. After reaching out to Avocado in July of 2021, the company provided us with a mattress topper to assist with the problem. While it did help initially, the mattress topper eventually conformed to the shape of the mattress, with the same depressions. Although we appreciate the efforts, it doesn't solve the problem of an expensive mattress having two major divots that impact our sleep.
Response: Hi there, Bretton and thank you for reaching out to us! We are sorry your mattress is experiencing depressions and we would love the opportunity to connect and see what can be done to get you sleeping comfortably again. It certainly sounds like you are following all recommendations and it could just be a defect, which is rare but does happen. Regardless, we would like to get to the bottom of it. :) Please reach out with your order information via Facebook or Instagram chat so we can get the ball rolling. We hope to talk to you soon!

Jane Stallone: This is my second order purchase from Avocado. My first purchase was about two years ago. In both shopping experiences the chat support team was extremely knowledgeable and very friendly and helpful. The team has help me put together the best packages that work for me. The Avocado Green mattress has gotten numerous number one ratings and I know why. It's the perfect combination of supportive and comfortable. The available frames are all beautiful - you can't go wrong here. I HIGHLY recommend the in home white glove delivery - its worth every penny! You'll sleep well on an Avocado mattress!
Response: Hi, Jane and goodness, thank you for such an amazing review! We are pleased to assist you again and couldn’t be happier to hear that you are sleeping so well! We appreciate your loyalty and look forward to getting you your second mattress! Best days and sleep ahead!

kirsten cukor: Great experience with the employees here. We had a small hiccup with the original order, but the team was great to work with and helped resolve the issue quickly. I do wish they had a phone number, because I had to stop in the middle of a move and drive to Georgetown, but that's a corporate issue. The team at this site is fantastic.
Response: Hello, Kristen, and thank you for your honest feedback. It is wonderful to know that despite the small hiccup, our team was able to pull through quickly to resolve it. We are grateful for your patience and faith in Avocado. Best days (and sleep) ahead.

cecelia nowack: I was really excited for the indigo duvet cover that I purchased but when it arrived I noticed there was stitching coming out everywhere and spots where the stitching was just really bad (chunky as in the same spot was sewn over back and forth multiple times randomly, not straight, coming apart, etc.). I really appreciated the super quick customer service and sending me another duvet cover right away, however, the second duvet that came had a hole/tear in the bottom. Im really disappointed because I like what the company is doing but I just expected better quality/QA for a $350 duvet cover.
Response: Hello Cecelia, and thank you for reaching out and giving us an idea of what is happening with your duvet cover. We are sorry that there have been multiple quality issues and it would be our pleasure to get you a replacement. A member of our team will be in touch with you today to make this right! Talk to you soon!

Dmitry Lavnik: Amazing experience purchasing a mattress. I would highly recommend going to this store if you need a new mattress. Dean was very helpful, answered our questions and sent a follow-up to ensure we were completely satisfied with our new mattress.
Response: Hi, Dmitry. Thank you so much for visiting and we hope you stop in again some time.Cheers to many, many nights of restful sleep! :)

John Sedlemyer: A beautiful and unusual space, between Cady's Alley and M Street. It's quite large. Sales people are friendly and helpful. No pressure. Lots of beautiful beds and furniture. Really a great mattress shopping experience.

R H: Incredibly welcoming and gracious staff. The moment I walked it I felt welcome and valued, even though I was just browsing. I wish all shopping experiences were this pleasant. I will come back just to have the customer service experience again!
Response: Hi, R H. We so appreciate you stopping into our Experience Center and even more pleased that you had such a wonderful time. We can not wait to share this feedback with our team and truly look forward to seeing you again! :)

Todd Z: Avocado has lots of growing pain with their expansion. Once they realized there was an issue with my order they quickly got resolvedMattress is incredible
Response: Hello, Todd. First, please accept our sincerest apologies that the communication has been below expectations. We certainly aim for excellence in service and would love the opportunity to get in contact to make this right. Thank you for bringing this to our attention and a manager from our Customer Experience team will be in touch today.

S S: Organic and sustainable mattresses. I love their adjustable bases and luxe mattresses.

15. Mattress Firm Langston Blvd.

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338 reviews
Mattress Firm Langston Blvd.
Prices
4.8
Product Quality
4.7
Services
4.7
Professionalism
4.7
Attention
4.7

Address: 5401 Lee Hwy, Arlington, VA 22207

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (703) 237-0862

Guy: Mattress store


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Mattress Firm Langston Blvd.: what do users think?


Kathryn Davis: A couple of weeks ago my mom and I went into Mattress Firm looking for a Twin XL mattress. Roxy was extremely helpful and informative in helping us chose a comfortable and well priced mattress. She was personable, kind, and professional, knowing every detailed answer to the questions we had. Roxy went above and beyond to make sure we got a great mattress for our needs as well as a great price. Thank you!
Response: Thank you so much for your amazing review, Kathryn!

Nelson Neil: If we could give them six stars, we would. My wife and I bought a Serta mattress and box spring set. All of the major brands were available, and Osmond was very patient, helpful, and most of all, knowledgeable when it came to explaining the differences between them. We found one that we could afford that was perfect for us. When it was delivered, we discovered that the new set was a little too high. We called the store and spoke to Roxy (I think - It was Osmond's day off),. In no time she arranged to swap the 9-inch box spring for a 5-inch. No fuss, no bother. Wow! We're thrilled with the service, and we believe we got excellent value for our money.
Response: Thanks so much for the review, Nelson!

Rachael Schacherer: Extremely friendly and professional staff who were helpful without applying the typical salesperson pressure. They were very kind with my four year old whose mind was blown when she learned she could lay on all the mattresses. ;) We purchased a mattress today and are going to receive it tomorrow. Nothing better than instant gratification! Highly recommend this location.
Response: Thanks so much for the review, Racheal!

Jerry: I am very pleased with the full experience! Definitely come to this store and this location. They will help you find whatever kind and size of mattress and pillows you want. I promise you will be happy. Roxy is the greatest store manager I’ve ever interacted with!
Response: Thanks so much for the review, Jerry!

Meghan Finley: I had an issue with a recent purchase that was delivered to my home (it had a dent most likely from the shipping), and I went to this location and Roxanne was INCREDIBLY helpful! She and her team helped me retrieve the defective item from my car, and she sat down with me to order the correct option for me. Thank you SO much for all of your help! I fully recommend going here!
Response: Thanks so much for the review, Meghan!

Hervinah Celestin: Roxanne and her team did a fantastic job of getting me a mattress suited to my needs. I was expecting the process to be painstaking long, but I was surprised at how easy and convenient it was. They were all super helpful and personable!!! Highly recommend this store!
Response: Thanks so much for the review, Hervinah!

John Wednesday: Rashad and Osman were incredibly helpful, informative, friendly, and (most importantly when you're making a major purchase) not pushy about things you know you don't want. They helped us find the best deal possible. I would recommend this place to anyone who wants to upgrade their sleeping arrangements.
Response: Thanks so much for the review, John!

Dilistan Altay: Roxanne is the best! We were a difficult customer and she did the best she could for us. We struggled a lot to find the mattress we wanted until we got there. She made us leave happy. Thanks again!
Response: Thanks so much for the review, Dilistan!

Zeko Dan: The experience at this store was unfortunately poor. In short, extremely overpriced, pesky sales staff who does not listen to what client needs. - The last time I was in a mattress store was 10 yrs ago, excluding visit to this store a couple of months ago. Upon entering store I was greeted by a young staff member, to whom I explained that I was looking for a bed without any memory foam and gel, but rather a spring mattress with individually wrapped coils. I also explained I prefer firm and bouncy bed. I was surprised when associate pointed at beds that had ingredients I specifically did not ask for, had no bouncy feel and were soft. I was puzzled why, then overheard another customer commenting on a $4,000 price tag, which prompted me to look at the prices; this explained why I was being shown items I did not ask for - they were the most expensive. Ultimately, I did find what I was looking for, all the way in the back of the store, at a mere fraction of the price of other items on the floor. I asked the staff whether he could pull it out from vertical position, so that I can test it, and he literally pulled it out and threw it on the floor. I told him I was unable to get down to the floor due to orthopedic reasons and asked him to put it on a platform 10 feet away. He did so, but not kindly. I was about to ask for a 14 or 12 inc version in lieu of 10 inch, but sadly, by that point I was so frustrated by pesky questioning of the sales staff and attitude that I walked out of the door. He literally didn't allow me to think on my own for few seconds. He kept asking me "what are you thinking of"....so here are my thoughts: brick and mortar mattress stores are OUT and online stores are IN. I ultimately ordered mattress online, and although it was a bit of a gamble, and after careful read through over few hundred reviews, I am extremely happy with my online purchase. Not only that, but it also came with a 10 year warranty that I had sufficient time to study before (!) the purchase. I also purchased beautiful, modern bed frame to go with it. I swore never, ever to step my foot inside another mattress store in my life. If there is one thing that irritates me the most, is when sales person either doesn't (or cannot) understand, or flat out ignores detailed description of what I want (in anticipation of selling higher priced items, which means higher commission). Lastly, Another thing that bothers me are pesky interruptions that do not allow me the time to think through whether I like a bed or not. So there you go, I kept my money, the store kept its merchandise - online vendor got my money and I got mattress I wanted.
Response: Hello Zeko, we are so sorry to hear your experience wasn't awesome. We would love the chance to make things right. Please contact us via phone or email and one of our friendly Sleep Experts will be standing by to help. Phone:703-237-0862 Email: 179047@MFRM.Com

Tejuana Doy: James was great! He was knowledgeable and made a wonderful recommendation for the Purple mattress! Pleasant experience all the way around. Can’t wait to enjoy my new mattress and adjustable frame. Go ask for James!
Response: Thanks so much for the review, Tejuana!

16. SleePare Mattress Store Tysons DC

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164 reviews
SleePare Mattress Store Tysons DC
Prices
4.6
Product Quality
4.7
Services
4.6
Professionalism
4.6
Attention
4.6

Address: 1524 Spring Hill Rd, McLean, VA 22102

Schedule: Closed ⋅ Opens 11AM Fri

Telephone: (347) 980-0044

Guy: Mattress store


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SleePare Mattress Store Tysons DC: what do users think?


Deanna Kingsley: Easy to schedule an appointment online to visit the store. Tyson’s store was very clean. Tanner, our sales rep, was extremely helpful, professional and knowledgeable in explaining the differences between the mattresses and answering all of our questions. No high pressure sales tactics, which I really appreciate. Tanner was helpful without being overbearing, patient as we asked a million questions; just an overall a pleasant experience. I highly recommend going to SleePare if you to try these online mattresses in-person and receive stellar customer service from their staff. Ultimately we bought two mattresses, a Puffy and Brooklyn Bedding.
Response: Deanna, thank you for sharing the experience while visiting out SleePare Tysons/McLean location. We are pleased to hear of your decision to invest in the Brooklyn Bedding and Puffy mattress and are sure you will be pleased with the results of your decision.

Justin Casavant: We stopped in a couple of weeks ago to test out several mattresses that we found online. The sales representative, Tanner, was extremely welcoming, knowledgeable about each of the mattresses, answered all of our questions and allowed us to take our time in the showroom. SleePare maintained excellent communication of the shipping process for the mattress and the pillows we ended up purchasing.
Response: Justin, thank you for sharing your experience at our SleePare Tysons location. We hope that you enjoy your mattress and gain the good nights sleep that you deserve.

Jonathan Espinosa: Had a great experience at the Sleepare, actually was blown away. Dustin, welcomed us warmly and flooded us with details we didn’t know about pertaining to mattresses. So informative, and the experience was great. I feel so much more knowledgeable after about 30 minutes at the store. Highly recommend for people like us who really don’t know many details about the mattresses and it’s significance. We will be purchasing very soon.
Response: Jonathan, thank you for sharing your experience while visiting our SleePare Tysons/McLean location. We are pleased to hear that you found your visit knowledgeable and hope that you will be visiting us again in the future.

Prabha Raghavan: My experience at SleePare with Tanner was absolutely fantastic! He was approachable, patient, attentive and extremely helpful. He knew when to advise me and when to let me browse on my own. I was so confused about what mattress would work for me when I first walked in, but now feel like I have a better idea of what I want to get. I will be placing an order with SleePare soon!
Response: Prabha, thank you for sharing your experience at our SleePare Tysons/McLean location, we are pleased to hear that you enjoyed yourself while visiting us. We look forward to your next visit.

Robert Paul: My wife and I visited the Tysons Corner location recently and were very impressed with the selection of mattresses. I had done a lot of research and found it difficult to narrow down on what exactly would fit both my wife and myself. Tanner was there to assist in helping narrow down what we needed and helped us focus on more primary features such as which firmness will work for both of us prior to selecting a brand. Despite having multiple customers show up at the time he was able to keep everyone happy and we did not feel any neglected or pressured during our selection. I would highly recommend stopping by if you are inundated with the possibilities and would like to see, touch, or overall try out the products prior to commiting to a purchase.
Response: Thank you Robert Paul for submitting your review about your experience at our SleePare Tysons showroom. We are pleased to hear that you enjoyed your visit and hope that you have the best nights of sleep on your new mattress.

Garrison Myer: Here are the cliff notes of this review: SleePare is a great mattress store that lets you try out online retail mattresses in person. The store has an awesome selection and great staff 👍 The man who helped us was named Dustin and he is essentially the epitome of a fine southern gentleman. He was knowledgeable about the product, the sales process, the return policies, etc. And not so pushy as to make you uncomfortable. He also just seems to be a nice guy! If you want the longer version of our experience, read on. After trying many mattress suggestions by our excellent salesman, Dustin, We purchased a Brooklyn Bedding Sedona mattress at SleePare earlier this evening. The mattress is currently airing out as I type this! I wanted to leave this review due to the EXCELLENT service we received at SleePare. I set an appointment online ahead of time, so Dustin knew us by name when we came in and had a good idea of my and my wife's sleeping preferences. Dustin pointed us to about 5 different options he thought would be a good fit. Every one of them was great and we finally came to a decision on the Sedona. After making the decision we talked to Dustin about financing options and he had the wherewithal to let us alone for a few minutes to discuss. We decided to buy and started the paperwork for the 0% financing for twelve months. All in all that portion was completely painless and, with one small hiccup, only took about 10 minutes. After all of this we found out one of the pillows we went to buy was actually out of stock. Instead of just requesting the pillow ship from the factory, Dustin took the initiative to call the Miami store who is currently shipping the pillow which should arrive within the week.. Fantastic experience all in all! A+
Response: Thank you Garrison Myer for submitting your review about your experience at our SleePare Tysons showroom. WE are pleased to hear that you enjoyed your visit and hope that you have the best nights of sleep on your Brooklyn Bedding Sedona mattress.

Melissa Weberman: This was a fantastic experience. Ask to work with Tanner. Tanner is extremely knowledgeable and helped me pick an amazing mattress, but is also laid back and doesn’t engage in any sort of hard sell. I highly recommend coming here to help figure out your next mattress purchase—figuring it out online without trying the mattresses first is so hard.
Response: Melissa, we are pleased that you enjoyed your visit with us a Tysons SleePare and are confident that you will receive a great nights sleep on your new mattress.

Janice Alder: I might be jumping the gun since we don't have our bed yet but we had a really great experience at Sleepare. Tanner was the person who helped us and he was wonderful -- really knowledgable but totally low pressure. We felt unhurried and like we really understood the options. Plus they gave us a better price than the manufacturer's online sale price. This place is great if you've seen all the cool beds online but really need to try them in person! Definitely recommend!
Response: Janice, thank you for sharing your experience at our SleePare Tysons/McLean location. We are pleased to hear that you enjoyed your visit with us and are certain that you gain a good nights sleep on your new mattress.

glenn scherrer: Just purchased a mattress from SleePare today. Had to write a review since I received the best customer service from Dustin than I have in years. He was informative, friendly and not pushy at all. Others could learn how to treat customers from him and his future clients are in for a pleasant surprise.
Response: Glenn, thank you for sharing your experience while visiting out SleePare Tysons/McLean location. We are very pleased to hear that you were stratified with our sales representative.

Isabelle Ku: March 2022 Came here to try out some mattresses and had a very nice experience. Note the outside of the building looks sketchy (it's basically a warehouse), but the inside is pretty nice. The building has two floors and Sleepare is on the top floor, accessed by a balcony walkway connected to the upper parking lot. The interior is clean and neat with dim lighting. By the door are hangers for your coats, a shoe rack (I'll explain more later), and a bench. To the immediate left, it looks like they sell pillows and some other bed accessories. To the front is the sales desk that's a bit isolated from the mattresses in the back by a decorative, open-work screen. The mattresses themselves are displayed in three columns, organized with firm on the left, medium on the right, and a little of everything in the middle. Note masks are not required and the staff don't wear masks. When we arrived, there was another group testing the mattresses and the one staff member was not in sight. We spent maybe a minute awkwardly waiting before the staff came out from the back and came to greet us. The guy was friendly and explained we could hang up our coats and either take off our shoes or he could give us covers over our shoes. We chose to take off our shoes. He gave us some fabric sheets to put on the mattress or pillow before putting down our heads (presumably to prevent spread of lice), and explained the set up. There is a rack of pillows you can borrow from for your mattress testing experience. We were largely left alone to test out the mattresses (we appreciated this). The guy checked on us periodically, offered suggestions, and answered all our questions. He was very friendly and very knowledgeable about the different mattresses. In all, it was a very enlightening experience. Though we didn't buy anything, I greatly appreciated the opportunity to try out and learn more about the different mattresses.
Response: Isabelle, thank you for sharing your experience upon visiting our Tysons SleePare location. We hope that you will visit us again.

17. Mattress Firm Potomac Run Plaza

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475 reviews
Mattress Firm Potomac Run Plaza
Prices
4.8
Product Quality
4.8
Services
4.9
Professionalism
4.8
Attention
4.8

Address: 46301 Potomac Run Plaza Suite 190, Sterling, VA 20164

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (703) 430-5829

Guy: Mattress store


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Mattress Firm Potomac Run Plaza: what do users think?


Megan Newberger: Ferris was incredibly helpful, and patient. When we had come in, he diligently went through the best options of beds for our different ailments which helped narrow down the overwhelming options. Then when it came to providing the best combination of base to matress, he even moved showroom mattresses on different bases so that we con confirm it would be comfortable. Talk about customer service! He also offered great deals, highly recommend coming here and asking for Ferris!
Response: Thanks so much for the review, Megan Newberger! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Tony Lyme: We initially made a mistake placing an order for a king size mattress from this store including a couple of pillows, which we assumed were king size. However, we cancelled the order the following day since we decided to purchase a non toxic organic mattress from Avocado. That said, on the day we visited the store to place the order, we picked up one of the pillows which happened to be in stock and left it in the box awaiting the delivery of our new Avocado mattress. When my wife opened the box today, she realized that they gave us a queen size pillow. When I called the store to explain the situation, I was told that this pillow doesn’t come in a king size and cannot be returned. I am writing this review not to complain about the store’s return policy but rather the fact that they sold us a queen size pillow knowing very well that we were looking for a king size mattress and king size pillows. This is not to mention that we paid almost the same price for a non toxic much better quality mattress than the BeautyRest Beyond, which comes with a 25 year warranty. I would not recommend Mattress Firm or the mattresses they carry in their stores.
Response: Tony, We are sorry to hear about your experience and we will do anything to make it right for you. Please call us at 703-430-5829 so that we can arrange a return for the pillow.

Blaine Chitwood: Minoo Lakani is provided the absolute the best mattress buying experience imaginable! If you are looking for a mattress I would highly recommend her. She listened, diagnosed the source of our pains and provided multiple solutions and payment options. Zero pressure sales approach. We are so executed for our new Purple mattress!!
Response: Thank you very much Blaine.I hope all is good for you and you family . I just got access to the "Reply" option to be able to respond to the reviews. I appreciate your feedback on this review. Please stay safe through COVID-19 pandemic. The store in Potomac Run Plaza is open daily from 11-7pm and Sunday 12-6pm for your sleep needs. Thanks

Kathy Iverson: Masood was extremely knowledgeable and helpful throughout the entire purchase and decision making process. I haven't received the bed yet but hope the delivery and setup are anywhere near the same level of service.
Response: Thanks so much for the review, Kathy Iverson! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

ATGSD Medical: Ehab was fantastic to work with. Very attentive and knew all the available items in the store really well. I would definitely recommend this location. Hopefully the delivery appoint is as seamless as the in store experience.
Response: Thanks so much for the review, ATGSD Medical! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

casa blanca: Masood takes time to understand customer's need, is friendly and knowledgeable about products that his company sells. I highly recommend him. - Prateek
Response: Thanks so much for the review, casa blanca! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Jennifer Whittenberg: We visited this store tonight because we desperately needed a new mattress. I was not looking forward to dealing with the salespeople. What a surprise to be greeted by two lovely people, Kristi and Kate. Kristi helped us, and answered our many questions without being pushy. She was extremely knowledgeable and encouraged us to consider other options, at all different price points. We found a fabulous option that met all of our requirements. Thank you, Kristi for making this purchase a positive experience!

dwd94: Ehad was very helpful and never once pressured us to purchase anything we didn't want. We bought the perfect bed (Tempur Pedic) and are sleeping great at night. Price is definitely not cheap, but for a quality bed that lasts a decade or more, it's a worthy investment.
Response: Thanks so much for the review, dwd94! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Nastasha Solomon: My husband and I received great customer service from Masood Rabiei. He was knowledge and helpful throughout the whole mattress selection process and great suggestions for forming our guest bedroom. Overall, it was an pleasant and extremely positive experience.
Response: Thanks so much for the review, Natasha! Feel free to text this number any time and we'll respond ASAP with any inquires you may have.

Richard Schwartz: I bought 3 mattresses in April and got great advice and great prices. Ehab Sawiris was always a pleasure to work with. We bought 2 more mattresses in June and again he was very helpful. This week, there was a problem with the mattress and he took care of it right away. I would always recommend him to anyone looking for a mattress.
Response: So happy to hear you had a great experience with Ehab! Thank you for the amazing review and we look forward to helping you in the future.

18. Bob’s Discount Furniture and Mattress Store

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2309 reviews
Bob’s Discount Furniture and Mattress Store
Prices
4.6
Product Quality
4.5
Services
4.5
Professionalism
4.5
Attention
4.5

Address: 5845 Leesburg Pike, Falls Church, VA 22041

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (571) 451-1200

Guy: Mattress store


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Bob’s Discount Furniture and Mattress Store: what do users think?


Mary Veach: I had read reviews for this location and saw all the nice stuff said about Wendy so I was so happy when we walked in and were greeted by Wendy!! She was the perfect balance of helpful while still giving us space to browse and discuss what we liked. Whenever we had a question she was easy to find and came right over and had answers to all the questions we asked. We ended up purchasing a couch and the whole process was really straightforward - none of that “add this protection and this feature and this extended warranty” etc etc that you have to muddle through with some sales people. We actually had time to just chit chat while we waited for my husband to tend to our child and Wendy is a genuinely nice person!! Highly recommend a visit to this location… you may even want to call ahead and ask when Wendy is working!!

Hassan M: Got the beat deal . Delivery guys are awesome. Delivery was on exact day and time . I guess 59$ for delivery just threshold (dropoff inside through first door ) with assembly (90$). I don’t need that it was just four legs for my sofa . Customer service is amazing. For delivery person they called 2 minutes before arrival and then dropped it inside my living room. Best thing they took off the shoe before stepping on my carpet and were wearing mask .

John Derik Hutchinson: The website is so easy to navigate. There are so many options, and there are styles for every person’s taste. The customer service representative (Kim) was absolutely wonderful. She was so kind and helpful through the entire process. She even worked past the time she was scheduled to get off to ensure my complete satisfaction. I would and will recommend Bob’s to every person I know!

Tameka Parker: My husband and I visited the Falls Church location. Thus far, customer service has been impeccable. The staff are proactive, informative, and accessible. There is also a great deal of flexibility in the process of making your purchase. The prices are also great. I would definitely recommend them, and they will be amongst our first considerations for any future furniture needs.

Joy Kone: Yasmin was our sales associate and she made us feel like family. Her service exuded integrity, trust and professionalism. She even helped us arrange my new apartment and my parents new home by giving us tips on style and mechanics of the future. She is a class act and is true grace.

Cameron Ball: Me and my boyfriend had such a great experience here! Wendy helped us, and was so personable and knowledgeable and made it such a smooth process. Who knew buying furniture could be so fun? If you come in to this location, definitely ask for Wendy!!!!

Ivan Johnson Jr.: Had an awesome purchase experience. I had visited a total of about 5 stores looking at mattreses. I decided to go with Bob's because of the selection and the great service by my salesperson John and his team. He and also his manager were very informative when explaining the various options to help me choose the right solution. I will probably go back to purchase some other items soon.

John Knippenberg: We just picked up new living room furniture and Jafar made the whole process easy for us. Awesome selection and in-store shopping so you can touch and sit on the furniture to gauge comfortableness, texture and color. A large showroom and very friendly, courteous and knowledge staff. We're very pleased and can't wait for arrival.

Junbin Xian: I bought a full leather power recliner sofa, and the King size bed frame and also my 2 bedroom’s dresser from Bob’s. The shipping was fast and on time, also the deliver guys will call you 20 minutes ahead before they arrived to your home. However, the coworkers following my condos rules to delivered. The furniture both are great quality items, definitely recommended to you guys. 👍

on studio: The WORST furniture store I have ever seen. Oh boy, where can I start? The first day I had ordered set bedroom furniture and sofa which is 1/26/22 they said I'm gonna get all the delivered by 3/23/22 I said, "OK" after a while they told me they don't know when my furniture available for delivery. (disappointment) but still, I have been waiting so patiently. March 13 they said all my orders gonna deliver on 4/2/22 I said "OK(i was happy) and I fix my work schedule to get the delivery but never lasted 😔. Yesterday they called me she told me all my orders were ready to deliver by 03/30/22 which is next week Wednesday I said ok and I fixed my work schedule again. So bad today they tell me my order not available it gonna be ready to deliver by 4/9/22 We just so disappointed because we trust them and we throw away old furniture except only meters. Now we just decide to cancel the order and buy a different furniture store if we can't able to get the order by 4/9/22 no more baby. before you buy make sure they gonna keep the promised day. for me they never. This Store Oh My GOD so unprofessional. I will never go back again.
Response: Hello there. The original date that was provided was based on the most current information available to us at that time. We understand that this delay may cause frustration and we assure you we are doing everything we can to get your merchandise delivered as soon as possible. Unexpected delays have impacted supply chains in most industries. These delays have affected vendors both here in the US and overseas as they were forced to suspend many of their regular services just like we have. With manufacturing product not arriving, limited staff, and delays in cargo, there may be dates that have changed however we still plan on successfully completing delivery to you once it arrives from the manufacturer. If you would like to reach out to us please text your order information to 203-633-7275 and we will have a member of our sales team reach out to you to see if there's something comparable that may be available sooner. Thank you!

19. Mattress Firm Duke Street

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262 reviews
Mattress Firm Duke Street
Prices
4.8
Product Quality
4.9
Services
4.8
Professionalism
4.8
Attention
4.8

Address: 4525 Duke St, Alexandria, VA 22304

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (703) 823-2030

Guy: Mattress store


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Mattress Firm Duke Street: what do users think?


Christian Josh Alzona: Jerald is really good at what he does. Wife and I took the time to walk around in showroom, and he listened to both of us. There 10 yr warranty coverage is clear and concise. Only paid for delivery. Replaced my old mattress with a new and different brand mattress that has better support and durability. Im an active person and I needed what is best for me, and also my wife.
Response: Thanks so much for the review, Christian Josh Alzona! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Kelly Oatman: Jerome was AWESOME! He helped us find the perfect mattress, allowed us to try out a wide variety of options until we found the perfect fit. He is very patient, very kind, and works very hard to get you exactly what you’re looking for. 100/100 recommend this place! Very happy with this experience.
Response: Thanks so much for the review, Kelly Oatman! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Terica Jones: Jerome was great , the customer service provided was amazing. He was able to assist me with purchasing a comfortable mattress at a great price! If you are visiting this location , please check him out!! Thanks Jerome!
Response: Thanks so much for the review, Terica Jones! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Tatiana Galvan: The service was excellent! Jerome was super attentive to our needs and helped us find the perfect mattress. Very happy with our purchase and the assistance we received!
Response: Thanks so much for the review, Tatiana Galvan! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Kevin Gleesh: I came to get a new a bed because my current one is really old and messed up and I couldn’t have asked for better service than what Jerome provided. Gave me very specific details on each bed in stock to match what I was looking for. Very precise details on each bed. Overall a good experience for me and my wife.

erick reyes villa: Jerome was incredible, he had the patience, knowledge and a ability to show us the right thing we needed. I would highly recommend to buy a mattress at this store.
Response: Thanks so much for the review, erick reyes villa! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

André Claux: Excellent service!! Jerald helped us to choose the best mattress and pillows for us. Always worried for our comfort and a better sleep. 100% recommend this store!
Response: Thanks so much for the review, Andre Claux! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Kayla Clarke: 10/10 great experience at this Alexandria location!! Once I got there, Tristan was an amazing representative of this branch - he helped me figure out my mattress comfort level, explained all of the features that could get to help me sleep better, and stayed in my price range. He helped me try out at least 10 different beds and discussed all of the features and warranty that are included with my mattress purchase. After only purchasing my mattress this past Saturday, I already received my delivery two days later. The delivery personnel gave me multiple notifications that they were on the way and stayed exactly in the time frame they were supposed to be here. I already have my hybrid firm mattress set up, and I can already tell it’s going to be a great decision on this mattress! Thanks again, Tristan and Mattress Firm!
Response: Thank you for your great review! If you need anything further, we're just a phone call away.

David Olexa: The customer service of the sales representative was very knowledgeable and good to talk to. We went through the picking of a mattress quite smoothly, he walked me through what I should be feeling and let me do the rest. He never tried to push anything on me just asked how it felt to me. It was a good experience.

Brittny Singleton: I felt like a VIP at this location. The sales associate, Jerald, took great care of me the entire time I was in the store. Definitely taking appropriate precautions because COVID, and though I thought I knew what I wanted, he showed me some amazing products that I LOVED! Can’t wait to enjoy my new mattress and adjustable base.
Response: Thanks so much for the review, Brittny Singleton! Feel free to call us any time and we'll respond ASAP with any inquires you may have. This holiday season you give yourself the gift of sleep. Sleep Well, live well. Thanks

20. Mattress Firm Liberia Avenue

LEAVE AN OPINION
150 reviews
Mattress Firm Liberia Avenue
Prices
4.6
Product Quality
4.6
Services
4.7
Professionalism
4.6
Attention
4.6

Address: 9936 Liberia Ave, Manassas, VA 20110

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (703) 257-2867

Guy: Mattress store


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Mattress Firm Liberia Avenue: what do users think?


Stephanie Pacheco: Let me just say the service was outstanding! Sean help me out looking for a mattress that fit perfect for me. He explained the material of the bed, what would fit me better, the type of product and so much more. He also took his time and it was so great to hear his stories! I would highly recommend to go, who knew mattress shopping was going to be that much fun
Response: Thanks so much for the review, Stephanie Pacheco! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Joel Ramos: Jim, the most popular guy there, has quite his professional friendly approach down alongside having all the right info on the different mattress types and brands! He was a wealth of help, made it easier for us to pick and purchase our next mattress. ( Place is clean, well lit and spacious with a variety of mattresses to try out)

Elaine Chestnutt: As soon as I entered the showroom, I was greeted by Kate. Kate knew her products, understood what I was looking for, and showed me mattresses that suited. The transaction to buy went quickly and efficiently and I was able to receive the mattresses in the time frame that I needed (the next week). I was kept informed of the status of my order and the delivery was made to the back door as I requested. The men brought the mattresses inside, removed coverings, and placed them on the beds. Whole job took about 15 minutes. They were polite and friendly. The next time I am looking for mattresses, Mattress Firm will be my first visit.

Ronald Knowles: This was the first time using this company and they were very helpful in choosing a mattes and had a really nice selection tion

Arleezah K. Marrah, Ph.D.: I first went to Mattress Firm on Liberia ave in Manassas Park and spoke with Lori. She was a pleasure to work with and exercised patience with me as I tried out each mattress in the store. She was attentive and knowledgeable about each bed and paid attention to what I needed in a bed. I know that buying a bed these days are an investment so I wanted to make sure that I chose the right bed for me. Lori was an expert in this area and she never rushed me to make a decision even as other customers entered the store as she was the only associate working at the time. When I went back to purchase the bed, Blair another associate at Mattress Firm helped me choose a bed that would arrive sooner than my original choice. He also demonstrated patience, knowledge about each mattress as well. He also never rushed me and I actually didn’t leave the store until closing just to make sure I was still making the right decision. I am happy to have worked with two amazing associates. God Bless. Dr. M

Shyrese: Naldra and the other Sleep Expert provided exceptional service from the time we entered the store until we left. They were courteous and attentive, and their expertise helped us select the mattress best for us. The staff went above and beyond to ensure we left satisfied. This is the second time in recent months I’ve purchased a mattress from this store and I would recommend them to others. Great service is not easy to find anymore.

sonia condori: My visit was great, I found my encasement a good price , the person in charge was professional
Response: Thanks so much for the review, sonia condori! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Elizabeth Haugh: Ordered a queen mattress and wanted it delivered... turns out they ordered the wrong bed. I didn’t realize it was incorrect on the receipt and the full size was delivered instead. We called, and they are replacing it free of charge! Kate, the sales associate, was amazing while I was trying to find a good mattress and she didn’t push me towards anything!

Thomas Robinson: Salesman (Jim) was very friendly and knowledgeable about the mattress and warranty. The entire process went very smoothly and quick. We have bought multiple mattress from this store and have been very pleased with each experience. I would recommend anyone looking to purchase a mattress to give them a try.

danielle aburjai: After searching online and going to four different mattress stores,my husband and I were very happy with Mattress Firm. The salesman was knowledgable and helpful and very in tuned to what we as the customers' needs were. He was very patient and thorough. We left very happy and ordered a bed that I know will offer us comfor for a long time to come.