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1. Mattress Firm U Street
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
171 reviews
Address: 1301 U St NW, Washington, DC 20009, United States
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: +1 202-234-1086
Business type: Mattress store
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Mattress Firm U Street: what do users think?
Marianne Varkiani: We had a great experience buying a new mattress and pillows with Greg. He patiently explained the difference between the mattresses we were considering and also recommended pillows for us based on our sleeping positions. His expertise and professionalism are unparalleled. If you’re in the market for a new mattress, look no further!
Response: Thanks so much for the review, Marianne Varkiani! Feel free to call us any time and we'll respond ASAP with any inquires you may have.
Emilee O'Dell: I worked with Gregory and he was beyond understanding and helpful! This was my first mattress purchase so it was a new ballgame for me, however I didn’t feel nervous or like I was being taken advantage of. I got a great deal and mattress firm got a life-long customer :)
Response: Thanks so much for the review, Emilee!
Jennie Chaplin: Had the most rewarding experience shopping for a mattress, and the professional, Gregory, was knowledgeable and patient about the entire process. Very appreciative of the convenient location (variety of mattresses in their selections that meet your needs) and this seasoned professional who thoroughly answered my questions. Would highly recommend this place. Again, abundant thanks!
Response: Thanks so much for the review, Jennie!
Star Rose: My experience at Mattress Firm was very pleasant. The salesperson Mr.Bryant is awesome. The delivery was punctual , quick and professional .
Response: Thanks so much for the review, Star Rose! Feel free to call us any time and we'll respond ASAP with any inquires you may have.
Montserrat Acosta: Kyle really helped me find a mattress that I could be extremely comfortable with. 2-day shipping was the icing on the cake.
Response: Thanks so much for the review! Feel free to call us any time and we'll respond ASAP with any inquires you may have.
Wei Kit Tai: I had a really good experience purchasing a mattress here. The sales associate that worked with me was very courteous, professional, knowledgeable, friendly, and not pushy. He listened to what I was looking for and must of let me try like 8 mattresses. They will help you find a mattress that fits your needs within your budget. I am very happy with my purchase. I purchased the Serta Sandburg firm mattress, which relieved a lot of my problems sleeping and staying asleep. Highly recommended!
Monique Jeter: The staff are extremely professional and courteous. The experience exceeded my expectations. My bed is perfect!!! Support, comfort, durable and flexible. Plus they threw in a free adjustable frame. I will without a doubt shop here in the future.
Ronald Bright: When I walk in with my mask on. It was help from the get to go. Like 👍it very nice queen bed. Very good price
Response: Thanks so much for the review, Ronald Bright! Feel free to call us any time and we'll respond ASAP with any inquires you may have.
Murilo Pastana: I was very well advised to choose the best option fitting my budget and necessities. U street store is highly recommended.
Response: Thanks so much for the review, Murilo!
2. Mattress Firm Dupont Circle
Profile verified by owner today
414 reviews
Address: 1643 Connecticut Ave NW, Washington, DC 20009, United States
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: +1 202-234-1024
Business type: Mattress store
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Mattress Firm Dupont Circle: what do users think?
mike tyson: Mohamed was very helpful in my search for a new mattress for my growing teen boy that would not break the bank. He showed us options at varying price ranges and offered a price on a mid-range mattress that came out to just over half of what a Mattress Warehouse competitor wanted for a mattress that seemed comparable. I have to delete one star because the delivery people broke a planter on their way out and did not seem to care enough to apologize, but that is not a reflection on this location.
Response: Thanks so much for the review, Mike!
Misha Dhanoolal: Had an amazing experience with Cemal! He was super knowledgeable, friendly and accommodating. The store was a bit busy when I entered in but he managed it very well and was able to give every customer individualized attention despite the busyness. Cemal was able to get me the mattress I wanted at an amazing deal. I will 100% recommend my friends and family to this locations Mattress Firm. Thank you so much, Cemal!
Response: Thanks so much for the review, Misha!
Dijana Hrvacic: Nine months ago, we bought two mattresses queen and twin and two spring boxes of the same producer Beautyrest (see below attached invoice). Queen mattress was an extra firm mattress as I have serious backbone issues. Very soon one side of the extra firm mattress turned extra soft and sagged down that much that I slide down at night. Since it costed $1700 and it has been several months, we reached out to file a warranty claim. While processing they insisted on photos of both mattress and its foundation (spring box Beautyrest bought in the same shop, check invoice). The warranty claim was rejected due to the " use of inadequate foundation/support system". It does not make any sense considering that both the mattress and the springbox foundation were made by the same producer Beautyrest (check the invoice) and the Beutyrest springbox foundation was recommended by your shop as appropriate for this Beautyrest extra firm mattress. So, there is no place in warranty or warning by your shop that using the frame would eliminate warranty – again both of your items we bought together. The warranty card has forgotten to mention the springbox made by the same producer as the mattress and for its size, and talks about slots (non existent) in this case. If the foundation is really inadequate for this mattress as you suggest then that is the mistake of the producer who made both of them to be used together, and the mattress firm that sells them as adequate for each other and recommends them. It seems that the producer and the shop are finding their own product inadequate. After complaining again, no one has come to inspect the mattress and they just checked different reason on the list of reasons for rejection. I would not recommend to any one to buy anything in this shop as their warranty is fake and products overpriced. the same extra firm mattress-queen size now costs $650 due to bad reviews about sagging.
Response: Hello Dijana, we are so sorry to hear your experience wasn't awesome. We would love the chance to make things right. Please contact us text, or email and one of our friendly Sleep Experts will be standing by to help. Email: 179025@mfrm.com
Casey Gutmann: Great and easy experience. Very informative about products and helped us pick a mattress that made sense with our frame we purchased elsewhere. He took the time to review all of that information with us to make an informed decision. We also knew what we wanted to a degree so we were in and out within 25-30 minutes. Thanks again!
Damon Mitchell: Very low pressure sales. Cemal is GREAT! He listened and ask questions. Then offers solutions. Overall a great experience!
Jason Devasia: Jack was absolutely great to work with. He made sure we got the best price and even added extra mattress pads just to make sure we had everything we needed for our Tempur-pedic. He made sure that the mattress would suit our needs and explained every brand on the floor. I highly recommend going to this location with his great team.
Response: Thanks so much for the review, Jason!
Damla Er: Excellent service! Brett was very helpful, efficient, and genuine. For people like me who find mattress shopping stressful, he’s the perfect counterpart. I’m very pleased with the service and they could deliver same week as well.
Response: Thanks so much for the review, Damla!
Elise Stull: The managers at Mattress firm are great. I ordered a pillow from the store, but the manufacturer of the pillow sent the wrong size and then gave me bad information about pillowcases (so I bought the wrong ones and was frustrated). Mattress Firm made everything right though. They helped me exchange the pillow for a different brand AND gave me a discount, even though none of it was their fault. Next time I need a new mattress, Mattress Firm will be my first stop.
Response: Thanks so much for the review, Elise Stull! Feel free to text this number any time and we'll respond ASAP with any inquires you may have.
Alex Oscarson: Had an absolutely wonderful experience getting our mattress here! Cemal was beyond helpful and made sure we got the best possible bed and frame for our budget. He worked with us and made sure to explain the details of the mattresses we were considering, and I could not recommend coming here enough!
3. Mattress Warehouse of Washington DC - 14th Street
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
568 reviews
Address: 3339 14th St NW, Washington, DC 20010, United States
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: +1 202-588-1080
Business type: Mattress store
Web page: https://stores.mattresswarehouse.com/mattress-warehouse-of-washington-dc-14th-street-2a43d0ebb9b7
Near Mattress Warehouse of Washington DC - 14th Street:
- a 6 meters away humor theaters in: GALA Hispanic Theatre
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Mattress Warehouse of Washington DC - 14th Street: what do users think?
Mechelle A. King: Brenda was fantastic to work with! Throughout the process of buying a mattress, Brenda went above and beyond—understanding my needs, working within my budget, and even staying late to give me the time I needed to decide between the mattress choices she had expertly recommended. I’m just so thrilled with every aspect of the process because of the excellent customer service I received.
Preeth Gowdar: Our experience with Mattress Warehouse, and specifically Brenda, was excellent. Brenda took a great deal of time to educate my wife and I, who were complete novices with regards to mattress buying. Brenda even stayed well past the closing time to continue working with us on a possible purchase. Her knowledge of mattresses seems very thorough, particularly from her own experiences, and she was fair in her opinions (not trying to overtly push any product). She was at the end looking to make a sale happen but she made sure we got a very good deal. Brenda seems to us to be an extremely sincere salesperson. My wife and I are extremely glad we stopped at this Mattress Warehouse and found Brenda.
Laila Linares: Our experience was amazing today with the store manager Brenda and her staff! I called ahead to understand what kind of frames were available in the store and was greeted very warmly. I offered to come into the store and the in-person experience was just as welcoming and helpful. If you know what you might need for a mattress or bed frame or are new to buying like I was, I promise you will NOT be disappointed by your purchase experience! Can’t wait to try out our new bed frame and box spring to go with our new mattress.
Cory: Just had an amazing experience with Brenda. Knew exactly what I was looking for, and walked me through all the nuanced details of mattresses. She respected my budget and did her best to help me stay in it. Next time I’m in the market for a mattress, I will be coming back and asking for Brenda!
Mohammad Shouman: I arrived at this store near closing time; yet Beza and Brenda made themselves available and did not rush me out. They were committed to making sure I tried different pillows so I can make a purchase that I was satisfied with. Beza and Brenda were very pleasant to interact with. They made me feel welcome and appreciated as a customer. A plus!
karen allen: We were presented with excellent customer service. She was very knowledgable about each mattress we were interested in. She gave suggestions. She had a pleasant and jovial demeanor. I give her an A+.
lindo matla: I came to buy beds for my family and Beza was amazing!! Patiently answered my questions and gave great recommendations. Keep up the good work!
Jenalee Martin: If you are in need of a mattress, go here! They will hook you up and get you right! We loved our experience and our purchase! Thank you.
Benjamin Henderson: Beza was wonderful and super helpful. She was very thorough in meeting all our needs. Not to mention, she is a joy to talk to.
4. Mattress Firm Columbia Heights
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
162 reviews
Address: 3100 14th St NW, Washington, DC 20010, United States
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: +1 202-552-0623
Business type: Mattress store
Near Mattress Firm Columbia Heights:
- a 4 meters away ethiopian restaurants in: Letena Ethiopian Restaurant
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Mattress Firm Columbia Heights: what do users think?
Andre Rosario: I went in knowing I wanted a comfortable bed and Calvin helped me find it! He was extremely respectful, accommodating, and understanding of my needs. He also did not pressure me into one option or another and gave me time to figure out what worked best for me. I’m really excited for many nights of restful sleep on my new bed!!!!
Response: Thanks so much for the review, Andre!
Mais K: I had a really hard time coordinating with them to get my order delivered, they always had the wrong information, never submitted my order number, etc and would falsely tell me each day my mattress was going to be delivered. This store is messy, and untrustworthy.
Stephanie Teagarden: I came in this week originally looking at one of the mattress in a box that they carry in the showroom in hopes of trying it out before purchasing in and was so thankful that I did because the mattress was not at all what I was looking for! Calvin did a fantastic job of helping me find exactly the right type of mattress I was looking for that was perfect for my needs. He was extremely personable, and gave me plenty time to weigh my options. I was able to get my mattress delivered the same week and they were able to take away my old mattress with no trouble! When I had a question about my delivery Manny was able to handle everything extremely quickly with no difficulty. I 100% recommended checking out the Columbus Heights showroom! I wish I had stopped by sooner.
Response: Thank you for your feedback!! We are always here to help!!
Pooja Mehta: Calvin was amazing!! He’s knowledgeable and very friendly. He helped us find the right mattresses for ourselves and our guests.
Response: Thanks so much for the review, Pooja!
A Tatum: I ordered a queen plush end of 2/21 and received it within a few days. However after 3 weeks I determined I wanted to exchange. I called and Manny assisted me efficiently. He had me come back in, recommended other mattresses to lay on to try out. I went with a medium plush of another brand, which was more firm, it cost slightly more but he managed to do an even exchange and I got the new mattress delivered in two days! At the Same time they swapped out for the old one. They were very understanding that you need some time to adjust to a new mattress and don’t always get it right on the first try. I did have to pay for the delivery fee though. At the time I shopped they were offering a free adjustable base so all in all I got a great deal.
Response: Thank you for your business and we appreciate the feedback !!
Ronald Bright: Yes mattress firm.is right on the savings I have a foam doze mattress queen prime now I sleep 💤like a king 🤴now I have a headboard coming my way. Thanks Columbia hts.and Logan circle #179032
Response: Thanks so much for the review, Ronald!
5. Mattress Warehouse of Washington DC - Tenleytown
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
219 reviews
Address: 4437 Wisconsin Ave NW #39, Washington, DC 20016, United States
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: +1 202-537-9353
Business type: Mattress store
Web page: https://stores.mattresswarehouse.com/mattress-warehouse-of-washington-dc-tenleytown-26e094eb4e6a
Near Mattress Warehouse of Washington DC - Tenleytown:
- a 4 meters away chi kung lessons: Cloud Hands Tai Chi
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Mattress Warehouse of Washington DC - Tenleytown: what do users think?
Jeremy Sharp: Jerri was extremely helpful and guided us through a process to pick out a great mattress. I felt no pressure but felt equipped to make good decisions. And she helped us get the mattress set for delivery when we wanted. Great experience!
George Beronio: Had a great experience with Fatima today! She was helpful working through the various options in our price range and she explained the delivery process pretty thoroughly. In stock item should be delivered in two days. And she was able to answer all the questions we had. Best of all: we were in and out in record time. Would shop here again.
Lucretia Risoleo: Jerri was helpful and knowledgeable. She Show me things within my price range and was honest about competitor mattresses. Price was competitive and experience was very good. I came away with three sets of mattresses.
Jordyn P.: My partner and I recently bought a mattress here and the whole process was made very easy by Fatima! She helped us pick out a mattress that we really loved and was very thorough throughout the entire process. I 10/10 recommend :)
Brenda McElveen: Mr Carlence very very professional and he make the trip worth come to and he also very knowledgeable about the mattress. He help to choose high end mattress and best experience is to test the mattress to lay on for yourself. PS REMEMBER TO ASK FOR Clarence E. BEVERLY I PROMISE YOU WANT BE SORRY EVEN ATOMPHERE IS WARM AND PLEASANT.
Richard Miles: Clarence and Fatima were very helpful in explaining the pros and cons of all the mattresses we tried. No pressure tactics, just good advice. Highly recommend.
Katherine Hamilton: We had a great experience with Alan and Jerri, they spent a lot of time directing us to the best mattress for us and were very patient answering all of our questions. We are sure we are going to sleep well with our new mattress!
Cheryl Suchors: Both people who helped us were knowledgeable, pleasant, and honest. We never felt rushed and took a lot of time to select our mattress. They answered lots of questions too!
Pragyan Pokhrel: Fatima was extremely professional and knowledgeable about the mattresses. I bought a queen bed set and I’m very happy with the service
Grace Miranda: My partner and I came in looking for our ideal mattress. Mr. Clarence and Ms. Fatima were the best team; they welcomed us, listened to us, and helped us find the perfect mattress! We had originally bought a nectar mattress online and ended up being disappointed but now we have the bed we need! Thank you!! Highly recommend.
6. Mattress Traditions
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3 reviews
Address: 802 S Glebe Rd, Arlington, VA 22204, United States
Schedule: Temporarily closed
Telephone: +1 703-534-1181
Business type: Mattress store
Web page: http://mattresstraditions.com/
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Mattress Traditions: what do users think?
Elizabeth Maglione: I cannot say enough good about this store--we got a wonderful organic mattress from a small maker for a great price. Awesome customer service experience AND we are so glad to make this purchase through a small local business rather than a big corporate mattress store with high prices, low quality and lackluster service. Would highly recommend Mattress Traditions to any buyer!!
Amanda Maglione: Great selection of organic mattresses and excellent customer service!
7. Mattress Firm Potomac Yard
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
919 reviews
Address: Center, 3925A Richmond Hwy Bldg 15, Alexandria, VA 22301, United States
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: +1 703-519-3834
Business type: Mattress store
Near Mattress Firm Potomac Yard:
- a 95 meters away car roof upholstery: Jack Taylor's Alexandria Toyota
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Mattress Firm Potomac Yard: what do users think?
KB: The wife and I had just moved to DC. Unfortunately our mattress did not arrive, because the moving company somehow lost it. So I went driving around at like 8pm trying to find one for a reasonable price, and this store was about my third stop. The owner Nagendra was great! He set us up with a very nice mattress for a hugely discounted price, and even helped me load it onto my car... Nice clean, safe location with parking, good selection, good prices, and nice people. Highly recommend.
Response: Thanks so much for the review, KB! Feel free to call us any time and we'll respond ASAP with any inquires you may have.
Jason Munson: So I stopped by Mattress Firm looking for a quality mattress for a decent price and before I know it, Bro Abdul not only educated me on the different mattress options but he was extremely resourceful with providing the science and technology of his craft. I left with my first adjustable mattress at a cost lower than I initially budgeted. I even purchased a few Gel pillows and other bedding material. Bro Abdul is the man and I appreciate his time as a professional. Bro Abdul worked diligently to make sure I was completely satisfied before I left. Go see Bro Abdul and you will not be disappointed. “TRUST ME” if you don’t trust anyone else!
Response: Jason, We appreciate your wonderful review. We're thrilled you had such a positive experience with Mattress Firm and Abdul. we look forward to seeing you in the future for your bedding needs.
Damon Swisher: This store was conveniently located nearby and had great reviews. When I went in, I was pleasantly greeted by Nagendra, the Sales Expert, who was happy to help us find a bed frame for our queen bed (our previous bed frame was broken). If you are in the market for beds or accessories, this is the place to go!
Response: Thanks so much for the review, Damon Swisher! Feel free to call us any time and we'll respond ASAP with any inquires you may have. This holiday season you give yourself the gift of sleep. Sleep Well, live well. Thanks
Angel Medrano: Nagendra really helped us with our comfortable king size mattress, with an affordable price also including delivery. He also helped accommodate with our situation. This location is very well recommended if you’re looking to buy any affordable comfortable mattress
Response: Thanks so much for the review, Angel Medrano! Feel free to call us any time and we'll respond ASAP with any inquires you may have. This holiday season you give yourself the gift of sleep. Sleep Well, live well. Thanks
Evelio Perez: We came late and we were looking for a great deal in a mattress. A gentleman by the name of Nagendra really took his time to explain things to my wife and I. We even got a demo of the adjustable bed platform. We settled on a less expensive mattress as it is only a temporary solution for us, but we were really happy with the outcome and the attentive service we received 5 out of 5!
Response: We are grateful for your 5-star rating and feedback. We appreciate your trust and business, and please keep in mind that we are available to assist you at any time. All you have to do is text or call our store's live support line. Your new sleep system will help you to unjunk your precious sleep while preserving your health and happiness.
David Knupp: Abdul was a wonderful salesperson. I have truly never in my life met a more informed, knowledgeable, friendly salesperson in my life. The knowledge that he brought to help inform our purchase should be recognized and imitated by all. Corporate should take notice of this extraordinary salesman. Wonderful experience!
Response: Thanks so much for the review, David Knupp! Feel free to call us any time and we'll respond ASAP with any inquires you may have.
Anju Thomas: I had the most pleasant experience at Mattress firm in Potomac Yard! The team was very nice and helpful. Nagendra was very patient with my questions, listened to what I wanted, and most importantly was not pushy! He is very knowledgeable and easy to work with. I would definitely recommend this store if looking for a mattress. They have so many options and they are willing to work with you to find your perfect fit.
Response: Dear Anju, thanks so much for the review! Feel free to call us any time and we'll respond ASAP with any inquires you may have. We wish you and your family a wonderful holiday season.
Polette Merza: I had an amazing experience at Mattress firm Potomac yards! The manager, Nagendra, helped me out. He listened to what I wanted and didn’t try to oversell me. I got the exact mattress that I was looking for. In and out of the store in 15 mins. Definitely recommend!
Response: We appreciate the 5-star rating. We make every effort to carefully listen to our guests' sleep needs in order to ensure a high level of satisfaction throughout the process and matching the right bed. Thank you very much.
Nora Renard: My husband and I dealt with Nagendra. Everything from our first interaction with him, to the buying experience has been spectacular. We’ve been searching for a decent mattress for years and he took the time to talk us through everything and answered all of our questions. The service was awesome and I can’t recommend him and this store enough! Thank you for everything Nagendra!
Response: Thanks so much for the review, Nora Renard! Feel free to call us any time and we'll respond ASAP with any inquires you may have.
8. Room & Board
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
165 reviews
Address: 1840 14th St NW, Washington, DC 20009, United States
Schedule: Closed ⋅ Opens 11AM Thu
Telephone: +1 877-387-0091
Business type: Furniture store
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Room & Board: what do users think?
Brandon Gaimari: Customer service is actually good but products are over priced junk. Bought a bedroom set and the design of the bed causes it to squeak every time you roll over. Customer service had Dr. Furniture come out twice - one time screws were missing in the bed, the next time installed slat pads (why were these not installed originally?). For the price you pay, the quality is not what it should be. Beware.
Anna Harrington: First, we had a guy helping us who like was non responsive at the Logan circle room and board. Then I ordered online for July 7 and the furniture store confirmed via email and when I called they told me July 7 was unavailable. Not good service for the price and wouldn’t buy here again.
Michael Horton: Room & Board celebrates PRIDE MONTH. This years #Capitalpride Parade begins at the corner of 14th and T street. Room & Board has put up the flags, in support of equality and inclusion and truly welcomes all.
Summer Logan: I was working with Lisa (who apparently is the store manager). Her behavior does not seem like she should be. My problem was passed off to Peter and I felt underappreciated as a client. Would not recommended the people that work here. Service is below expectations for the money you spend and management should do a better job. Seems like they do not care or engage with clients. Highly disappointed and unsatisfied.
Kathryn Adamcik: I ordered a couch from here in August and it was to be delivered at the start of December. It was delayed until the end of December and I waited for it to arrive. 1 day before it was supposed to arrive in the warehouse I got an email saying it would be delayed for 2 more months. I waited for 2 months and days before it was supposed to arrive in the warehouse after the 2 month delay I got an email saying it was delayed again. I have called customer service and they have been of no help. They have no idea when the couch will arrive or what the progress is on it. They will not give a discount for this long delay. I am stuck in a pattern where I expect the couch to arrive any day, and then it gets pushed back. This is not okay. I paid over 3k for my couch and am just getting brushed off by customer service, the managers that I have spoken with, and the associates who we spoke to in the store we shopped at. I was planning on purchasing a side table, coffee table, and lamp after the couch arrived, but I will no longer be using room and board in the future. I ask you all to be wary of purchasing from here. I paid for the couch in full and now it looks as if it will never arrive. I expect more from this company, and am highly dissapointed.
Response: Hi Kathryn, thank you for shopping with us and taking the time to leave a review. We understand your frustration and we're working closely with our American manufacturers to produce and deliver items as quickly as possible. Please give us a call at 800.301.9720 for an update on your order.
Tobias Wang: Fantastic customer service. Very responsive & helpful to send me missing components - shout out to Beth Gotting
Catie Kemp: Love love love. They were a bit too pricey for me to consider when I was living in my apartment, but since buying my place last November I have become a very loyal customer. I started working with Daren to get an idea of what I wanted in my living room- just having the sounding board was so helpful. I have since outfitted my entire living room with them- probably went to the store at least ten times before making my order and never felt harassed or pushed into buying immediately. My mom bought her first house in over a decade this summer and I’ve encouraged her to buy with them too (which she has and has had an equally good experience). The biggest thing for me when I’m spending money on furniture is knowing that a) it will last and b) having confidence in my purchase. I most recently ordered a set of four dining chairs which arrived on Friday and the color just isn’t quite right in my space. I went into the store yesterday and discussed the issue with an associate (didn’t catch her name)- they are very up front about wanting to make things right if you’re not happy. She gave me a sample swatch to take home and test in my space and this morning I called customer care who was happy to facilitate an exchange for me. They are back ordered until February so they even offered me the option of keeping the current chairs (so long, of course, as they are kept in excellent condition). Even speaking to their central customer service center is a personalized experience- I don’t have the same concern with other businesses that my order or request is going to get lost in the shuffle. You can get just about anything in any color/fabric/wood stain/finish that they have and the quality is outstanding- I really wish they were in the kitchen cabinet business because their wood quality, in my opinion, is unmatched by any other business I’ve explored at their scale. Everything is made in the US (Minnesota I believe). Of course with the pandemic things (especially custom items) can take a couple or a few months to come in, but this is far from specific to R&B and well worth the wait. I’ve had three or four delivery experiences with them and each time the employees were punctual, communicative, and, most importantly, careful with my home and furniture! In summary I can’t recommend them enough. They have found a customer for life in me and I am happy to scream my unsolicited appreciation from the rooftops any time! Edited to add- forgot to mention they are dog friendly (with treats!). If this isn’t the sign of a good business I don’t know what is.
Response: Hi Catie, thank you so much for shopping with us and taking the time to leave a review. We're so happy to have you as a customer!
Renee Davis: Don’t get me wrong, I love this furniture store. The customer service is great. Delivery service (workers) is great. It’s the actual product, the furniture quality that deserves 1 star (none if I could) our last purchase was the Reese sectional sofa. The buttons pick you when you sit on it and the cushions are cheap. No Cush whatsoever! It’s like sitting on the floor. The entertainment center has no wire outlets in the back for cord management and it scratches easily. And even though the only rerun policy listed is for mattresses I was told (Ginny) that if it was a couple weeks past they would be able to take it back? Do not be fooled by the pretty picture. It’s not worth the price!
Response: Hi Renee, we want you to be happy with your purchase and understand it can take a few days to a few weeks to know if your new items will work for you. Give us a call at 800.301.9720 and we'll work with you to resolve the issue to your satisfaction.
9. Mattress Warehouse of Arlington - Pentagon Row
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
567 reviews
Address: 1201 S Joyce St Unit C14, Arlington, VA 22202, United States
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: +1 703-418-9800
Business type: Mattress store
Web page: https://stores.mattresswarehouse.com/mattress-warehouse-of-arlington-pentagon-row-0d2ed98a0684
Near Mattress Warehouse of Arlington - Pentagon Row:
- a 48 meters away ice skating rink in: Pentagon Row Outdoor Ice Skating
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Mattress Warehouse of Arlington - Pentagon Row: what do users think?
Mengqi Zhao: Awesome experience at the Mattress warehouse today. Highly recommend Manas, he really knows the stuff, and super friendly!!They offer free and quick delivery too
Samir Shamsuddin: Working with Manas for the second time in a row was an absolute pleasure. He was professional, honest, knowledgeable, and helped me and my family explore some options within budget and find the right mattress for our needs. I was in and out in about 45 minutes and delivery was seamless just two days later. I highly recommend this place for their exceptional customer service!
Shi Zen: Manas was super knowledgeable and patient, he provided us with above and beyond services. He was extremely polite and did not rush us to buy anything even though it was past store’s closing time. He even took the time to explain how a mattress base we already had worked. This will be my place to go whenever I need to buy a mattress from now on!
Alexis Cordero: My boyfriend and I had just moved to town and needed a new box spring. After searching a few places we found mattress warehouse and what a hidden gem! Manas was so helpful and knowledgeable. If you need anything mattress/bed related, definitely stop by and check them out. The price couldn’t be beat and the service was amazing!
Becca Garcia: Kevin and Manas were the best!!! We just moved into town, and in need of a new mattress, after going to a few mattress stores and not having the best experience, we stopped by here. No pushy sales and they were so helpful and listened to what we truly needed/wanted. Next day delivery and happiness all around!!! Thank you so much!
David Nunez: Manas did a great job helping us find the perfect mattress! Was very patient making sure we felt confident in our decision and helped ensure us we got the best deal! Great experience and can’t wait for my new bed
Neesh Medeiros: Manas was an amazing help! He let us take all the time we needed to try beds out, suggested different types of beds specific to us and tried to work with our budget. Super friendly person. Would highly recommend to others!
Latoya Williams: Great mattress buying experience! I visited three other mattress sellers in Arlington. And, this location and the salesperson Kevin was awesome, great personality, and has great hair! ;) He got me a great deal/price on a queen mattress with next day delivery. Highly recommend coming to this location in Pentagon City near Walgreens.
Sonya Day: My partner and I bought a mattress online and had to return it. So we came here to try out a few mattresses. The guys here were so patient and helpful- they asked all the right questions. We are so happy with the service here and would definitely come back.
10. Mattress Firm Downtown Silver Springs
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381 reviews
Address: 8701 Colesville Rd, Silver Spring, MD 20910, United States
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: +1 301-585-1890
Business type: Mattress store
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Mattress Firm Downtown Silver Springs: what do users think?
Tim Lo Monaco: Part of this 5 star has to go to the fact that my wife and I actually agreed 100% on the bed that we wanted. Still we went in there and they do a proper assessment to see what your bed style would be and then you try a number of different beds. Good experience. I wish it went a little faster since I was afraid my kids would destroy the place as we went through the process and tried beds but otherwise can’t complain.
Response: Thank you Tim
Kaytee Wisley: This was my first time purchasing a mattress as I just moved to the area and I had a really great experience! I had no idea what I was looking for but Tamsir walked me through what mattresses were best for my sleep style and then helped me pick one within my budget. They also had a really great sale going on, so I spent less than I was expecting. Definitely recommend buying a mattress from here, especially if you get to work with Tamsir!
Response: Thank you for your review
Akilah Brown: Job was the salesman that sold me my new “12 memory foam mattress. He was very detailed and patient with me thought out the selection process. 4/5 stars as I am still “breaking in the bed” nonetheless, the service was stellar !
Response: Thank you for your review
David Roman: Stefany was very informative and helpful during the process. We bought a purple Hybrid 3 and look forward to our new mattress. Silver spring MF is a great place to purchase.
Response: Thank you for your review.
Amanda Hinojosa: Both the sales people on the floor were friendly and helpful. They knew their stuff, asked the right amount of questions, weren’t pushy, and were patient while we explored different options. Highly recommend.
Response: Thank you, Amanda,
nadia alsamadi: Tamsir was awesome and helped us find the perfect mattress that fit our budget for a cross-country move. Would definitely recommend!
Response: Thank You Nadia.
d. abrams: I was buying a bed for my mother. I was greeted as soon as I walked in. My salesperson was friendly and knowledgeable about the products. She listened an assisted me in making my selection without and high pressured sales tactic. I was very pleased with my experience.
11. CORT Furniture Outlet
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
69 reviews
Address: 5720 General Washington Dr, Alexandria, VA 22312, United States
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: +1 703-354-2600
Business type: Furniture store
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CORT Furniture Outlet: what do users think?
Vanessa Green: I needed a comfortable short sectional and yes I found it at CORT furniture! Fits perfect in my place. Jessica was very helpful, considerate, and professional. I got it delivered the same day. If you are looking for furniture or great pieces to add to your home, check out CORT, Jessica and staff will take care of you! Thanks I’m happy with my choice!
Response: Really glad you had a positive experience, Vanessa. Thanks for reviewing. See you next time!
John Stobbs: Our son is moving out of State. I came across CORT Furniture website and since my first contact with Jessica Tamayo my experience was fantastic. She is so professional and guided me through so many options. She made my experience so much easier. Helpful and professional. I will continue to order from CORT in the future
Response: Thank you for your positive review, John. We hope you love your new furniture!
Bettina Coleman: Jessica helped me pick out a perfect sectional for my new home. CORT has great decor and furniture pieces
Response: Hi Bettina, that’s wonderful to hear. Thanks so much for leaving us a review. Hope to see you again soon!
Cassandra Affleck: For any home furniture décor needs I highly recommend CORT & Jessica!! Jessica was amazing to work with. She answered all of our questions and helped us tremendously. Quick with responses and was extremely attentive.
Response: Thanks for the positive review, Cassandra. We hope you found everything you were looking for!
Julio Laínez: Jessica Tamayo was amazing to work with. She made the process of buying furniture painless and really easy. Really recommend them, they have great stuff and the process is really easy.
Response: Thanks for the positive review, Julio. We're happy to hear you enjoyed shopping with us. Please feel free to share photos of your new furniture on social media using #myCORTstyle!
nick keno: I purchased a used bed for my son for his college dorm and although it was graded as C it was in excellent condition. The assistant manager Doni was extremely helpful. He understood my need and was able to sell me a sturdy bed that was most appropriate for a college kid and he even had it delivered and set up for my son. I would recommend getting furniture from the outlet store. Although the furniture is used its in excellent condition.
Response: Thanks for the 5-star review, Nick. We're so happy you were able to find a great bed and an even better price. Come see us again soon!
12. Mattress Firm Langston Blvd.
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338 reviews
Address: 5401 Lee Hwy, Arlington, VA 22207, United States
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: +1 703-237-0862
Business type: Mattress store
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Mattress Firm Langston Blvd.: what do users think?
Kathryn Davis: A couple of weeks ago my mom and I went into Mattress Firm looking for a Twin XL mattress. Roxy was extremely helpful and informative in helping us chose a comfortable and well priced mattress. She was personable, kind, and professional, knowing every detailed answer to the questions we had. Roxy went above and beyond to make sure we got a great mattress for our needs as well as a great price. Thank you!
Response: Thank you so much for your amazing review, Kathryn!
Rachael Schacherer: Extremely friendly and professional staff who were helpful without applying the typical salesperson pressure. They were very kind with my four year old whose mind was blown when she learned she could lay on all the mattresses. ;) We purchased a mattress today and are going to receive it tomorrow. Nothing better than instant gratification! Highly recommend this location.
Response: Thanks so much for the review, Racheal!
Jerry: I am very pleased with the full experience! Definitely come to this store and this location. They will help you find whatever kind and size of mattress and pillows you want. I promise you will be happy. Roxy is the greatest store manager I’ve ever interacted with!
Response: Thanks so much for the review, Jerry!
Meghan Finley: I had an issue with a recent purchase that was delivered to my home (it had a dent most likely from the shipping), and I went to this location and Roxanne was INCREDIBLY helpful! She and her team helped me retrieve the defective item from my car, and she sat down with me to order the correct option for me. Thank you SO much for all of your help! I fully recommend going here!
Response: Thanks so much for the review, Meghan!
Hervinah Celestin: Roxanne and her team did a fantastic job of getting me a mattress suited to my needs. I was expecting the process to be painstaking long, but I was surprised at how easy and convenient it was. They were all super helpful and personable!!! Highly recommend this store!
Response: Thanks so much for the review, Hervinah!
Dilistan Altay: Roxanne is the best! We were a difficult customer and she did the best she could for us. We struggled a lot to find the mattress we wanted until we got there. She made us leave happy. Thanks again!
Response: Thanks so much for the review, Dilistan!
Tejuana Doy: James was great! He was knowledgeable and made a wonderful recommendation for the Purple mattress! Pleasant experience all the way around. Can’t wait to enjoy my new mattress and adjustable frame. Go ask for James!
Response: Thanks so much for the review, Tejuana!
13. CORT Furniture Outlet
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
157 reviews
Address: 801 Hampton Park Blvd, Capitol Heights, MD 20743, United States
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: +1 301-324-8684
Business type: Furniture store
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CORT Furniture Outlet: what do users think?
Shanika Gordon: This was our first time hearing about this store and visiting! My husband and I brought some furniture to furnish our business. Everyone was very nice and professional. They had a good selection in store. Jay was super helpful and worked with our budget. Corinth was a pleasure to work with, very knowledgeable, personable, professional and attentive. She took care of us and was able to get additional furniture we needed from the warehouse. We enjoyed our visit and will definitely be back!
Response: Thank you for the positive review. Come see us again soon!
Tucker Gallagher: Good selection, great prices Jay was extremely helpful. I needed 2 keys for a cabinet and he spent 30 minutes looking for one. Plus he recommended a site where i can buy more.
Response: Thanks for the positive review, Tucker. We're glad you enjoyed shopping with us. See you next time!
Julian Coats: Brandi and Corinth restored my faith that great customer service still exists. For me it was very special in that I am in the process of relocating from overseas (work for the military) I hadn’t lived in the states for years. So setting up a residence in the states from overseas can and did present many challenges some such as the time difference I am 6 hours ahead of est. this being said brandy and Corinth were 100% professional from the moment I spoke with them. Their patience with me was wonderful. They took the time to really help me in figuring out what was the best package for me at the same time being flexible. as someone with little knowledge of furniture they took the time to use their knowledge to ensure the furniture was a great match. I could go on and on about the overall customer service experience I received. But mostly when we are overseas we feel detached when having to deal with relocation because most just don’t understand the challenge we are facing when trying to establish a new residence in the states but Corinth and Brandi took the time to listen to ensure the furniture portion was seamless. . I thank them both and will highly recommend to my unit overseas to make sure anyone transitioning to the dc area reach out to the for any furniture needs. To everyone else I can say if you really want a seamless experience you will not be disappointed if you reach out to these 2 wonderful ladies. Brandi Corinth thank you
Response: Thank you for the review. We are so happy to hear that you had such a great experience. We value your feedback and hope you love your new furniture.
Diondra Humphries: I visited Cort Furniture Outlet in Capitol Heights after searching online unsuccessfully for unique furniture pieces. I was extremely impressed by the selection of furniture and how helpful and knowledgeable the staff were. Jay, Brandi, and Corinth all went above and beyond to help us find what we we’re looking for and the delivery was fast and seamless. We will definitely visit this location again and again!
Response: Thanks for the positive review, Diondra. We're happy to hear you enjoyed shopping with us. Please feel free to share photos of your new furniture on social media using #myCORTstyle!
Debra Russell: I went to this business for the first time ever! I was assisted by a young woman name Corinth. She is " Da Bomb" she was polite, courteous, friendly, knowledgeable, delightful and just an all around good person to represent Cort Furniture. There was also another young lady who was delightful. Then there was a gentleman who wrapped my items and hand carried them to my car. The staff in that store are extremely customer service oriented, helpful and so, so pleasant. I bought several items and plan to go back and buy more as soon as possible. This is a great store with lots of distinct and unique pieces. You will be very, very pleased when you shop Cort Furniture Capital Heights, MD. :) :) I would very much like to see the whole staff at Cort Capital Heights store specifically get raises!! They go above and beyond the call of duty. They go the second and third mile with rendering superior customer service. These folks really need to be recognized for their high regard for customers. Not to mention the great variety of unique quality reasonably priced items!!!! Corinth, Jay, Barry and Brandi you are WONDERFUL and I will most definitely be back to engage with you again!!!!! :) :) :) :) 😁😉💕❣💔💘💝
Response: Thanks for the positive review, Debra! We are so glad we could help you find what you were looking for. Come see us again soon!
Kayla Imani: All we can say is WOW! My boyfriend and I are moving into our first apartment and we needed quality furniture at an AFFORDABLE price. We called before making the hour drive to this location to make sure they had what we wanted and Corinth assured us that they had our choices and that they were in great condition. When we got there everything was in amazing shape and Corinth helped us put together an amazing package within our budget! We are so grateful for her help and we will definitely be back to furnish the rest of our apartment. We definitely recommend this Cort location to everyone. Corinth was patient and friendly and so was her staff. RUN don’t walk!
Response: Thanks for the great review. Hope you have an amazing day!
Courtney Evans: This is a great Cort location! Everyone greeted me when I walked in and Jay was extremely helpful! I wasn’t in there more than 20 minutes and they delivered my couch same day! A great place to look for something if you don’t want to break the bank or are just looking for something to meet short term needs. Will definitely be back in the future.
Response: So glad you had a great experience, Courtney. We will share this with the team!
Sean Augustino: We purchased a sofa from Cort and had a great experience. Sales associate Brandi and store manager Corinth were both super helpful, helped us picked the best piece of furniture, and set up delivery right away. I would highly recommend
Response: Thank you for your positive review, Sean. We're happy to hear you enjoyed shopping with us. Please feel free to share photos of your new furniture on social media using #myCORTstyle!
Lisa Danielle Buch: Jay is the best associate I’ve ever worked with in any retail. He helped me completely furnish my new place and gave design input and worked with my wishes and budget. I never felt like he was trying to “sell” me on anything, just genuinely wanting to help. Everyone ask for Jay!
Response: Hi Lisa, that’s wonderful to hear. Thanks so much for leaving us a review. Hope you have an amazing day!
14. Bob’s Discount Furniture and Mattress Store
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
2309 reviews
Address: 5845 Leesburg Pike, Falls Church, VA 22041, United States
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: +1 571-451-1200
Business type: Furniture store
Web page: http://www.mybobs.com/
Near Bob’s Discount Furniture and Mattress Store:
- a 29 meters away trader joe's Supermarkets: Trader Joe's
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Bob’s Discount Furniture and Mattress Store: what do users think?
Mary Veach: I had read reviews for this location and saw all the nice stuff said about Wendy so I was so happy when we walked in and were greeted by Wendy!! She was the perfect balance of helpful while still giving us space to browse and discuss what we liked. Whenever we had a question she was easy to find and came right over and had answers to all the questions we asked. We ended up purchasing a couch and the whole process was really straightforward - none of that “add this protection and this feature and this extended warranty” etc etc that you have to muddle through with some sales people. We actually had time to just chit chat while we waited for my husband to tend to our child and Wendy is a genuinely nice person!! Highly recommend a visit to this location… you may even want to call ahead and ask when Wendy is working!!
Hassan M: Got the beat deal . Delivery guys are awesome. Delivery was on exact day and time . I guess 59$ for delivery just threshold (dropoff inside through first door ) with assembly (90$). I don’t need that it was just four legs for my sofa . Customer service is amazing. For delivery person they called 2 minutes before arrival and then dropped it inside my living room. Best thing they took off the shoe before stepping on my carpet and were wearing mask .
John Derik Hutchinson: The website is so easy to navigate. There are so many options, and there are styles for every person’s taste. The customer service representative (Kim) was absolutely wonderful. She was so kind and helpful through the entire process. She even worked past the time she was scheduled to get off to ensure my complete satisfaction. I would and will recommend Bob’s to every person I know!
Tameka Parker: My husband and I visited the Falls Church location. Thus far, customer service has been impeccable. The staff are proactive, informative, and accessible. There is also a great deal of flexibility in the process of making your purchase. The prices are also great. I would definitely recommend them, and they will be amongst our first considerations for any future furniture needs.
Joy Kone: Yasmin was our sales associate and she made us feel like family. Her service exuded integrity, trust and professionalism. She even helped us arrange my new apartment and my parents new home by giving us tips on style and mechanics of the future. She is a class act and is true grace.
Cameron Ball: Me and my boyfriend had such a great experience here! Wendy helped us, and was so personable and knowledgeable and made it such a smooth process. Who knew buying furniture could be so fun? If you come in to this location, definitely ask for Wendy!!!!
Junbin Xian: I bought a full leather power recliner sofa, and the King size bed frame and also my 2 bedroom’s dresser from Bob’s. The shipping was fast and on time, also the deliver guys will call you 20 minutes ahead before they arrived to your home. However, the coworkers following my condos rules to delivered. The furniture both are great quality items, definitely recommended to you guys. 👍
15. Mattress Firm Vienna
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315 reviews
Address: 116 Maple Ave W, Vienna, VA 22180, United States
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: +1 703-255-0317
Business type: Mattress store
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Mattress Firm Vienna: what do users think?
Steve Hood: Jack was helpful and did not pressure us at all. He was knowledgeable about the products. After he showed us some options, he left us alone to try three different mattresses. There was no stress because he wasn’t hovering around and talking the whole time. At the end, he price matched what was advertised on the Mattress Firm website.
Response: Thanks so much for the review, Steve!
rabah kakhan: Very impressed with the level of service & cooperation given by Mr.Jack during the purchasing process,highly recommend dealing with gentleman who took his time in explaining the different products available in the store, his approach made it a lot easier for my wife & I to close the deal for different types of mattresses. Thank you dear Jack for your professional approach. Highly recommend dealing with Vienna Branch.
Response: Thanks so much for the review, Rabah!
Lynn Gilbertson: Bharat provided fantastic customer service - he was patient and informative while we explored various mattress options. We were impressed by the quality selection and variety of mattresses at this location. And we were thankful that the ones we liked were available for delivery within the next few days. We highly recommend Bharat at Mattress Firm Vienna!
Response: Thanks so much for the review, Lynn!
John Zettler: So far, good. will wait until delivery to revise review, up to 5 stars if all goes well. Sales folks were knowledgeable and worked very well with me. Good location. Can not definitively rate this transaction until completed (delivery on date scheduled) so this is really just a place holder review that they requested. Updated to 5 stars as 3/10/22 delivery and set-up was well communicated, professional and overall excellent. Thanks
Response: Thanks so much for the review, John!
Chaya Baliga: Great experience with Bharath today - we were able to efficiently select multiple mattresses and are excited for delivery. He answered all our questions, optimized for sales and savings and still managed to somehow keep our kids entertained so we could finish our shopping. Thank you Bharath!
Response: Thanks so much for the review, Chaya!
Mahlet Samuel: Excellent choices of mattresses, great customer service by Veronica, she was very professional, knowledgeable and friendly and prices are reasonable. Would definitely recommend.
Response: Thanks so much for the review, Mahlet!
Ben Boinay: Really great experience! Patient and knowledgeable staff that were able to connect us with the mattress we were looking for.
Response: Thanks so much for the review, Ben!
16. Price Busters Discount Furniture
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
6219 reviews
Address: 7870 Central Ave, Hyattsville, MD 20785, United States
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: +1 301-350-1300
Business type: Furniture store
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Price Busters Discount Furniture: what do users think?
Henry Hernandez: I order some Furniture from a different price buster location so when my order arrives all the screws were or are missing. So I send a email to costumer service then they send me to this location to pick them up. Then a person there told me to go to Home Depot to buy them bc he said it was going to be easy for me. Two weeks have passed already and I’m still sleeping on the floor 😏
Octavia Robotham: Tia and Brett have amazing customer service! Tia helped me pick out the perfect dinning table chairs for my table. Brett was patient with me and ensured me that I would receive my chairs on time and I did! Super fast delivery l, received my chairs in only 3 days!
Aniyah Rose: I just had the absolute best experience here at this location, I had a man named Kevin assist me and he was very patient and kind. He was right on top of everything I needed here. He even looked at few photos I showed him and proceeded to help me with my indecisiveness. It was fairly quick for us to be taking our time and discussing the details of what I wanted. I definitely love this location way better than the other 2 I tried today, this young man was exemplary.
Antionique Murray: On Monday the 14th Deborah gave me superior service. She even gave my daughter a pen and paper to calm her down while I signed my papers! Most importantly she was very very patient with me, and she didn’t hound me or follow me around the store like the stores I’ve been to previously. Any questions I had was answered professionally and accurate. Thank Deborah for being a great example of customer SERVICE!!!!!
Anthony Dailey: I came into PB looking to buy a living room set and ended up leaving with that plus a bedroom set and dining room table. This was by far the easiest process I’ve ever experience when financing furniture. The associate Kevin was helpful and very knowledgeable or products and prices which made the process much quicker. When i come back for my patio set Kevin will be the one I’m looking for!!!
Tiffany Maiden: Our shopping experience with Deborah was ABSOLUTELY SUPERB!!!!! She was super friendly and professional. Her personality is also so very warm. We would definitely request her on our next visit. I would also recommend her services to anyone I know who plans to visit this location.
Symra Dunbar: Kevin greeted me and my family upon entering the store. Showed him some pics on my phone he took me straight to the merchandise. Patience is a virtue because I didnt feel pressured which only helped in making my decision to buy from this location.. He was fast and efficient got me in and out within an hour.. Need more people in sales like Kevin.. Great Job Sir!!!!
Donte Berry: Kevin Dailey was absolutely amazing. He greeted me as I walked in and jumped right into it. Asked me what I was looking for and he literally broke down each price of furniture. He even offered me in store financing company that they work with. I can’t wait to get my new couch. This guy is just great and I’ll request him each time I’m at that store.
17. Mattress Firm Fairfax Court
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254 reviews
Address: 11226 Waples Mill Rd, Fairfax, VA 22030, United States
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: +1 703-293-8917
Business type: Mattress store
Near Mattress Firm Fairfax Court:
- a 15 meters away swimming pool shops in: Capital Hot Tubs & Saunas
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Mattress Firm Fairfax Court: what do users think?
M R: Worked with Tony. He was great! Took time with us and help my daughter find the perfect mattress for their budget. Highly recommended
Response: M R, thanks so much for the review! Feel free to call us any time and we'll respond ASAP with any inquires you may have
Bob Oak: QoS excellent provided by the sales associate -- Tony. His attention to costumer support -- mattress evaluation to delivery -- was exceptional .
Response: Thanks so much for the review, Bob Oak! Feel free to call us any time and we'll respond ASAP with any inquires you may have.
Raju Ali: Buying experience with Mr. Kishori was amazing, he helped us through every step, never rushed us and gave us the best advice. Now we sleep better and feel better. Thank you Mr. Kishori
Response: Raju Ali, thanks so much for the review! Feel free to call us any time and we'll respond ASAP with any inquires you may have
Amy Melki: I had a really great experience buying my first mattress from Mattress Firm. Tanveer, who sold me the mattress, was very helpful and kind. He gave me a 100$ discount by giving me a free bed frame, which was amazing! I got a good price for my mattress and I am very happy with my purchase all in all.
Response: So happy you had a great experience with Tanveer we truly appreciate the great feedback and look forward to helping you in the future.
Brooke Levine: My family and I had a great experience shopping for my cousin’s mattress. Ask for Tony, he was awesome. He had loads of information for us, answered all of our questions, was patient, and made the experience very enjoyable. Great gentleman who listens to your wants/needs and provides genuine guidance!
Response: Thank you for the kind words Ms. Levine! Tony truly is an asset to this team and we are so happy that he took great care of you. Please let us know how we can be of service in the future.
Agnes Ludwikowski: Andre in the Fairfax store was very helpful with our temperpedic purchase. We look forward to receiving our bed.
Response: Thanks so much for the review, Agnes Ludwikowski! Feel free to call us any time and we'll respond ASAP with any inquires you may have.
Matt Laptad: My wife and I bought a mattress from Tony about a month ago. Tony was great, very attentive. We had our mattress delivered yesterday and we were confused on how our adjustable base worked. He welcomed us in and spent time with us answering all the questions we had. Tony is very knowledgeable, friendly and professional. I highly recommend this location and working with Tony.
Response: Thank you so much for the great review! So happy Tony was able to walk you through the remote and we are all here to help you in the future.
18. Mattress Warehouse of Alexandria
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
526 reviews
Address: 382 S Pickett St, Alexandria, VA 22304, United States
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: +1 703-212-9040
Business type: Mattress store
Near Mattress Warehouse of Alexandria:
- a 34 meters away rent a truck: Truck Rental Center at The Home Depot
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Mattress Warehouse of Alexandria: what do users think?
C. Kinder: Imtiaz was fantastic and I loved my time on the store at Mattress Warehouse Alexandria. He spoke me through all my options and was very patient with my decision. My parents will be very comfortable this Thanksgiving in my new guest room because of Imtiaz’s help. Great place to buy a mattress.
Aliza Martinez: Imtiaz took good care of my husband and I when we came in looking for two twin size mattresses for a daybed in our guest room. Best prices for the pieces we could find and at the better quality. Will be back for any other mattress needs
Kimberly E: I worked with Imtiaz on buying a new bed/bed frame/ box spring set and he was incredibly helpful! Gave us space when we needed to discuss privately but also was never too far away when we had questions. Really enjoyed it! Imtiaz was straight forward with what was in stock, his possibilities, and finding options that matched my desires AND budget. Pretty great time.
Courtney McKay: Imtiaz was absolutely excellent to work with! He was informative, kind, and provided us a wonderful customer experience. We had shopped at another mattress store but chose to purchase from Mattress Warehouse because of his service. Thank you again Imtiaz!!
Cara Dobbins: Imtiaz was very helpful during our mattress buying experience. He greeted us right away and got started by helping us select the level of firmness that was right for us. He presented us with options at every step until we reached the right products for us.
Lauren: Bonnie was super helpful with helping my husband and I pick out a new mattress and bed frame! Mattress warehouse is a very military friendly place and we appreciated it so much! The prices were fair & the customer service was excellent!
Emily Dillard: We walked into the store just to browse for an upcoming purchase and Imtiaz was incredibly helpful. He walked us through the different brands and materials, assisted with picking out the best pillows for us, and helped us save some money. I recommend visiting Imtiaz the next time you’re in the market for a new mattress!
Carmelle Philippe: Mekides was amazing!!!! I have never recieved customer service like this. She helped me narrowed down a mattress. Best PRICE. They give 10 percent off for teachers. She will work with you & do everything and anything to get you a great price!!!!
Janine Byas: This Mattress Warehouse location has excellent, knowledgeable representatives. I have purchased three mattresses here over the last four years as I have replaced other mattresses and moved my mom out here, and I have recommended them to others as well. Came in today with my boyfriend so he could replace his old mattress and we both learned so much, he tried out at least a dozen beds, and walked away with a great deal and delivery date. Professional, friendly, patient and truly helpful no pressure sales experience. Thanks Sahid and Imtiaz!
19. Mattress Warehouse of Langley Park - University Blvd
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
175 reviews
Address: 1425 University Blvd E #101, Langley Park, MD 20783, United States
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: +1 301-431-5737
Business type: Mattress store
Web page: https://stores.mattresswarehouse.com/mattress-warehouse-of-langley-park-university-blvd-a13de5fa0545
Near Mattress Warehouse of Langley Park - University Blvd:
- a 158 meters away esoteric shops in: Botanica Gran Poder Inc.
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Mattress Warehouse of Langley Park - University Blvd: what do users think?
Daniel flores: Abraham was a excellent sales rep. Came into the store today looking for a specific bed and he helped me look at all my options. From showing me different comfortable beds he had in the store and also working with me to meet my meets. I strongly recommend shopping here if you look for affordable prices!
Chichimarengue Lewis: I am thoroughly impressed with the amazing customer service, product knowledge and ease of purchase that I received at the Mattress Warehouse! Abraham was courteous and kind, while I looked for the perfect mattress to ease my sleep issues. I expressed that I have spinal trouble and need support to keep myself active during the day with minimal pain. He was able to recommend more beds than I’d expected and patiently worked with me and my budget to achieve the comfort that I desired. I highly recommend that if you’re in need of a good nights rest, that you stop by and see Abraham at Mattress Warehouse!
modousing: Abraham and jorge were both very friendly, Abraham made sure I got the best price match and threw in a discounted delivery price. Very patient and knowledgeable about mattresses. Definitely come here!
leydi hernandez: Abraham did a very good job explaining all in store options, along with each feature available on each product. Worked with my budget and found me a great option at my liking. Walking out satisfied.
Lauren Matthews: Excellent customer service. Dropped in with only an hour and a half left to closing and Abraham was wonderful. He was enthusiastic and knowledgeable and he let me try out multiple mattresses until I found the right one. I was on the fence about making a large purchase but he got me a great deal on a mattress/box spring set that I couldn’t say no to. Couldn’t have asked for better customer service.
Lois Thompson: Great! Great! experience at this location. Staff members were very helpful and very knowledgeable about each mattress. This location has a wide range of mattresses on display. I spent four hours in- store in making my selection. I will encourage my family and friends to shop at this location. You should shop at Langley Park location as well, you will like it! A.L.T.
Ian Gray: Was in the market for a King Sized mattress with cooling and plush pillow top and Abraham was my very attentive and knowledgeable. Answered all my questions, provided great recommendations and even issued coupons and discounts for a First Responder. Would absolutely recommend and would do business again.
Dee Balliet: Overall decent experience buying. I wasn’t able to get financed; I imagine due to having a credit score under 600, even though I have more than enough income. So I ended up not being able to finance the “dream bed” and I bought out of pocket a similar style but about $400 less in price before; that I’m not completely comfortable with; I actually preferred a different mattress as an alternate choice but the salesman assured me the Simmons Dixie x Charli was far superior to the Serta. I’m going to chance it but I always have a bad taste when a salesman get a a little pushy. Granted he did spend a significant amount of time with the customer before me so by the time he was able to work with me the store was close to closing. Going to give it a try and if I don’t like it will return in 30 days and pick out a different more suitable mattress. Also store advertised sale price on the mattress I purchased; but when he rang it up he then says the sale signs on the mattress aren’t accurate and the sale was over, but didn’t explain why he told me when I first asked about the mattresses on sale. So also struck me as odd. Otherwise delivery drivers were great and on time, great communication.
SuitlandsStrongest09: Henry was patient, friendly and well informed of the mattresses in the store. He was very attentive to our needs of picking the right mattress. We were in there for a few hours and he never got impatient or upset. My Wife and I are very appreciative for his excellent customer service and professionalism. Thanks Henry!!!!
20. JMD Furniture
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
502 reviews
Address: 2346 Iverson St B, Hillcrest Heights, MD 20748, United States
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: +1 800-541-4707
Business type: Furniture store
Web page: http://jmdfurniture.com/
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JMD Furniture: what do users think?
Jamari Thomas: This is the worst store ever. Please do not shop here. Their furnitures do not last long and their customer service is the worst. They’ll take your money and no refund at all even if you called the police on them
Katrina Mckoy: The person at the JMD on Iverson Street has a nasty attitude. If a customer is calling about any kind of issue your job is to help as best you can without the attitude or give the phone to someone else. This is your job and what you get paid to do. I will not go back to any JMD Furniture or refer them to anyone else!
Anthony Ajaegbueze: This is a very bad furniture store. They sell very cheap items that breaks in less than a month. Their financing is double what you are told at the store. They scam people of their money. I spent $1k at the store and no one told me it was a 90 day leasing. Now I’m going to pay $2300 on a $1k furniture that’s already damaged in less than a month. I hate this place.
Devonne Newsome: On October 9, 2019 I discovered JMD Furniture while searching for a black dresser on Google. I went to the District Heights, Md location about 11:00 am and was greeted by the manager when I walked in. I told him what I was looking for. He showed me several options and I decided on one of the black dressers, and also purchased the black platform bed and the nightstand that matched the dresser. By 2:30 the same day my furniture was delivered and set up by James and another gentleman!! Yes, delivered the same day!!! Unheard of! They were very professional, skilled and had all 3 items assembled in less than 2 hours. The furniture is beautiful and well made. While in JMD I saw other pieces of furniture that I will be buying. I highly recommend this store if you are working with a budget, but yet looking for high quality, a large selection to choose from, and most importantly when you need it the same day! I did not need mine the same day so that was a bonus and what I call exceptional customer service! Thank you JMD!
Response: Thank you Devonne. We are so glad to have patrons like you for giving us an opportunity to serve you.
Deborah G: I visited and purchased from the District Heights location. When I walk in I was immediately greeted by staff and asked if they could be of assistance. We made our selection the staff wrote us up, delivery date was scheduled soon we cashed out and left. Employees were upbeat friendly and professional at all times. My delivery arrived as scheduled the two young guys called to keep me updated they arrived delivered my furniture they were professional,friendly and careful. I was very pleased. My experience at JMD furniture was outstanding and this will be my go to place for my furniture needs. The furniture looks great and is a great quality for the price and so easy to assemble I purchased the 11pc bedroom set with free mattress and box spring( and it’s a real mattress and box spring not a foam topper). If you’re on the fence stop in I’m sure you won’t be disappointed.
