Best Second Hand Articulated Beds In Washington Near Me

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Moira Butterfield
@moirabutterfield
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1. Mattress Firm U Street

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171 reviews
Mattress Firm U Street
Prices
5
Product Quality
5
Services
5
Professionalism
5
Attention
5

Address: 1301 U St NW, Washington, DC 20009, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 202-234-1086

Guy: Mattress store


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Mattress Firm U Street: what do users think?


Marianne Varkiani: We had a great experience buying a new mattress and pillows with Greg. He patiently explained the difference between the mattresses we were considering and also recommended pillows for us based on our sleeping positions. His expertise and professionalism are unparalleled. If you’re in the market for a new mattress, look no further!
Response: Thanks so much for the review, Marianne Varkiani! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Emilee O'Dell: I worked with Gregory and he was beyond understanding and helpful! This was my first mattress purchase so it was a new ballgame for me, however I didn’t feel nervous or like I was being taken advantage of. I got a great deal and mattress firm got a life-long customer :)
Response: Thanks so much for the review, Emilee!

Jennie Chaplin: Had the most rewarding experience shopping for a mattress, and the professional, Gregory, was knowledgeable and patient about the entire process. Very appreciative of the convenient location (variety of mattresses in their selections that meet your needs) and this seasoned professional who thoroughly answered my questions. Would highly recommend this place. Again, abundant thanks!
Response: Thanks so much for the review, Jennie!

Star Rose: My experience at Mattress Firm was very pleasant. The salesperson Mr.Bryant is awesome. The delivery was punctual , quick and professional .
Response: Thanks so much for the review, Star Rose! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Montserrat Acosta: Kyle really helped me find a mattress that I could be extremely comfortable with. 2-day shipping was the icing on the cake.
Response: Thanks so much for the review! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Wei Kit Tai: I had a really good experience purchasing a mattress here. The sales associate that worked with me was very courteous, professional, knowledgeable, friendly, and not pushy. He listened to what I was looking for and must of let me try like 8 mattresses. They will help you find a mattress that fits your needs within your budget. I am very happy with my purchase. I purchased the Serta Sandburg firm mattress, which relieved a lot of my problems sleeping and staying asleep. Highly recommended!

Rene Moraida: I was impressed with the extended hours, extensive displays, the courtesy of the salesperson (Greg), the use of technology to help find the right fit. I did not feel rushed and appreciated the care and attention shown and look forward to recieving my new mattress. If you're in the metro area and don't have a car like me, there is a platinum delivery service where they deliver and set up, so great! Thank you Mattress Firm! 🙏🛌🙏

Monique Jeter: The staff are extremely professional and courteous. The experience exceeded my expectations. My bed is perfect!!! Support, comfort, durable and flexible. Plus they threw in a free adjustable frame. I will without a doubt shop here in the future.

Ronald Bright: When I walk in with my mask on. It was help from the get to go. Like 👍it very nice queen bed. Very good price
Response: Thanks so much for the review, Ronald Bright! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Murilo Pastana: I was very well advised to choose the best option fitting my budget and necessities. U street store is highly recommended.
Response: Thanks so much for the review, Murilo!

2. Mattress Firm Dupont Circle

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414 reviews
Mattress Firm Dupont Circle
Prices
5
Product Quality
5
Services
5
Professionalism
5
Attention
5

Address: 1643 Connecticut Ave NW, Washington, DC 20009, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 202-234-1024

Guy: Mattress store


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Mattress Firm Dupont Circle: what do users think?


mike tyson: Mohamed was very helpful in my search for a new mattress for my growing teen boy that would not break the bank. He showed us options at varying price ranges and offered a price on a mid-range mattress that came out to just over half of what a Mattress Warehouse competitor wanted for a mattress that seemed comparable. I have to delete one star because the delivery people broke a planter on their way out and did not seem to care enough to apologize, but that is not a reflection on this location.
Response: Thanks so much for the review, Mike!

Misha Dhanoolal: Had an amazing experience with Cemal! He was super knowledgeable, friendly and accommodating. The store was a bit busy when I entered in but he managed it very well and was able to give every customer individualized attention despite the busyness. Cemal was able to get me the mattress I wanted at an amazing deal. I will 100% recommend my friends and family to this locations Mattress Firm. Thank you so much, Cemal!
Response: Thanks so much for the review, Misha!

Dijana Hrvacic: Nine months ago, we bought two mattresses queen and twin and two spring boxes of the same producer Beautyrest (see below attached invoice). Queen mattress was an extra firm mattress as I have serious backbone issues. Very soon one side of the extra firm mattress turned extra soft and sagged down that much that I slide down at night. Since it costed $1700 and it has been several months, we reached out to file a warranty claim. While processing they insisted on photos of both mattress and its foundation (spring box Beautyrest bought in the same shop, check invoice). The warranty claim was rejected due to the " use of inadequate foundation/support system". It does not make any sense considering that both the mattress and the springbox foundation were made by the same producer Beautyrest (check the invoice) and the Beutyrest springbox foundation was recommended by your shop as appropriate for this Beautyrest extra firm mattress. So, there is no place in warranty or warning by your shop that using the frame would eliminate warranty – again both of your items we bought together. The warranty card has forgotten to mention the springbox made by the same producer as the mattress and for its size, and talks about slots (non existent) in this case. If the foundation is really inadequate for this mattress as you suggest then that is the mistake of the producer who made both of them to be used together, and the mattress firm that sells them as adequate for each other and recommends them. It seems that the producer and the shop are finding their own product inadequate. After complaining again, no one has come to inspect the mattress and they just checked different reason on the list of reasons for rejection. I would not recommend to any one to buy anything in this shop as their warranty is fake and products overpriced. the same extra firm mattress-queen size now costs $650 due to bad reviews about sagging.
Response: Hello Dijana, we are so sorry to hear your experience wasn't awesome. We would love the chance to make things right. Please contact us text, or email and one of our friendly Sleep Experts will be standing by to help. Email: 179025@mfrm.com

William Spates: Brett Basden's polite demeanor and product knowledge made my purchase of a mattress and bedframe easy and stress free. Mattress Firm is fortunate to have Mr. Basden working for and representing the company.
Response: Thanks so much for the review, William! Feel free to call us any time with any inquires you may have.

Casey Gutmann: Great and easy experience. Very informative about products and helped us pick a mattress that made sense with our frame we purchased elsewhere. He took the time to review all of that information with us to make an informed decision. We also knew what we wanted to a degree so we were in and out within 25-30 minutes. Thanks again!

Damon Mitchell: Very low pressure sales. Cemal is GREAT! He listened and ask questions. Then offers solutions. Overall a great experience!

Jason Devasia: Jack was absolutely great to work with. He made sure we got the best price and even added extra mattress pads just to make sure we had everything we needed for our Tempur-pedic. He made sure that the mattress would suit our needs and explained every brand on the floor. I highly recommend going to this location with his great team.
Response: Thanks so much for the review, Jason!

Damla Er: Excellent service! Brett was very helpful, efficient, and genuine. For people like me who find mattress shopping stressful, he’s the perfect counterpart. I’m very pleased with the service and they could deliver same week as well.
Response: Thanks so much for the review, Damla!

Elise Stull: The managers at Mattress firm are great. I ordered a pillow from the store, but the manufacturer of the pillow sent the wrong size and then gave me bad information about pillowcases (so I bought the wrong ones and was frustrated). Mattress Firm made everything right though. They helped me exchange the pillow for a different brand AND gave me a discount, even though none of it was their fault. Next time I need a new mattress, Mattress Firm will be my first stop.
Response: Thanks so much for the review, Elise Stull! Feel free to text this number any time and we'll respond ASAP with any inquires you may have.

Alex Oscarson: Had an absolutely wonderful experience getting our mattress here! Cemal was beyond helpful and made sure we got the best possible bed and frame for our budget. He worked with us and made sure to explain the details of the mattresses we were considering, and I could not recommend coming here enough!

3. Mattress Warehouse of Washington DC - 14th Street

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568 reviews
Mattress Warehouse of Washington DC - 14th Street
Prices
4.8
Product Quality
4.9
Services
4.8
Professionalism
4.8
Attention
4.8

Address: 3339 14th St NW, Washington, DC 20010, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 202-588-1080

Guy: Mattress store


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Mattress Warehouse of Washington DC - 14th Street: what do users think?


Mechelle A. King: Brenda was fantastic to work with! Throughout the process of buying a mattress, Brenda went above and beyond—understanding my needs, working within my budget, and even staying late to give me the time I needed to decide between the mattress choices she had expertly recommended. I’m just so thrilled with every aspect of the process because of the excellent customer service I received.

Preeth Gowdar: Our experience with Mattress Warehouse, and specifically Brenda, was excellent. Brenda took a great deal of time to educate my wife and I, who were complete novices with regards to mattress buying. Brenda even stayed well past the closing time to continue working with us on a possible purchase. Her knowledge of mattresses seems very thorough, particularly from her own experiences, and she was fair in her opinions (not trying to overtly push any product). She was at the end looking to make a sale happen but she made sure we got a very good deal. Brenda seems to us to be an extremely sincere salesperson. My wife and I are extremely glad we stopped at this Mattress Warehouse and found Brenda.

Laila Linares: Our experience was amazing today with the store manager Brenda and her staff! I called ahead to understand what kind of frames were available in the store and was greeted very warmly. I offered to come into the store and the in-person experience was just as welcoming and helpful. If you know what you might need for a mattress or bed frame or are new to buying like I was, I promise you will NOT be disappointed by your purchase experience! Can’t wait to try out our new bed frame and box spring to go with our new mattress.

Cory: Just had an amazing experience with Brenda. Knew exactly what I was looking for, and walked me through all the nuanced details of mattresses. She respected my budget and did her best to help me stay in it. Next time I’m in the market for a mattress, I will be coming back and asking for Brenda!

Mohammad Shouman: I arrived at this store near closing time; yet Beza and Brenda made themselves available and did not rush me out. They were committed to making sure I tried different pillows so I can make a purchase that I was satisfied with. Beza and Brenda were very pleasant to interact with. They made me feel welcome and appreciated as a customer. A plus!

karen allen: We were presented with excellent customer service. She was very knowledgable about each mattress we were interested in. She gave suggestions. She had a pleasant and jovial demeanor. I give her an A+.

lindo matla: I came to buy beds for my family and Beza was amazing!! Patiently answered my questions and gave great recommendations. Keep up the good work!

Jenalee Martin: If you are in need of a mattress, go here! They will hook you up and get you right! We loved our experience and our purchase! Thank you.

Benjamin Henderson: Beza was wonderful and super helpful. She was very thorough in meeting all our needs. Not to mention, she is a joy to talk to.

M H: After multiple failed attempts at buying a mattress, the amazing Brenda and Mattress Warehouse saved the day. I had been sleeping on non-supportive mattresses, and I was apprehensive about having to make another large purchase that might not pan out. Brenda put me at ease immediately and was very helpful. She showed me the top three choices for firm mattresses, patiently explained their differences, and facilitated my trying out the mattresses. Brenda also showed great empathy and interest in my priorities for a mattress. She was instrumental in applying a discount that had just passed. She also, as a courtesy, took off additional costs when she found out my ideal price range. I did not feel pressure to purchase immediately and in fact left to go to another mattress store in Silver Spring (and searched online) only to return to this one, believing that I had found the most compatible mattress and for the best possible price point. Brenda told me that I wouldn't find such a great mattress (that I clearly loved) at that price point, and she was right! Brenda is a consummate professional, and has a warm, fun energy that made the experience extra special and stress-free. I highly recommend this Mattress Warehouse location mainly for the amazing experience that Brenda facilitated. Thank you, Brenda!

4. Mattress Firm Columbia Heights

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162 reviews
Mattress Firm Columbia Heights
Prices
5
Product Quality
5
Services
5
Professionalism
5
Attention
5

Address: 3100 14th St NW, Washington, DC 20010, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 202-552-0623

Guy: Mattress store


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Mattress Firm Columbia Heights: what do users think?


Andre Rosario: I went in knowing I wanted a comfortable bed and Calvin helped me find it! He was extremely respectful, accommodating, and understanding of my needs. He also did not pressure me into one option or another and gave me time to figure out what worked best for me. I’m really excited for many nights of restful sleep on my new bed!!!!
Response: Thanks so much for the review, Andre!

Mais K: I had a really hard time coordinating with them to get my order delivered, they always had the wrong information, never submitted my order number, etc and would falsely tell me each day my mattress was going to be delivered. This store is messy, and untrustworthy.

Jonathan David Criswell: I went into Mattress Firm in DC with my partner to find a mattress for our new apartment. This was actually my first time buying a new mattress, and I was skeptical about spending very much money on one. However, the mattress we found is fantastic! The person helping us, Calvin, was very knowledgeable and friendly, patiently answering all of our questions. He also helped me find a pillow that is much better than the one I've been using. Calving was fantastic, and I'm really happy with our service.
Response: Thank you for your feedback. We highly appreciate it.

JaNice Howard-Palmer: Calvin was knowledgeable about what I wanted. It took less than 30 minutes to complete everything. I'm happy with my purchase and will definitely be back.
Response: Thanks so much for the review, JaNice!

Stephanie Teagarden: I came in this week originally looking at one of the mattress in a box that they carry in the showroom in hopes of trying it out before purchasing in and was so thankful that I did because the mattress was not at all what I was looking for! Calvin did a fantastic job of helping me find exactly the right type of mattress I was looking for that was perfect for my needs. He was extremely personable, and gave me plenty time to weigh my options. I was able to get my mattress delivered the same week and they were able to take away my old mattress with no trouble! When I had a question about my delivery Manny was able to handle everything extremely quickly with no difficulty. I 100% recommended checking out the Columbus Heights showroom! I wish I had stopped by sooner.
Response: Thank you for your feedback!! We are always here to help!!

Pooja Mehta: Calvin was amazing!! He’s knowledgeable and very friendly. He helped us find the right mattresses for ourselves and our guests.
Response: Thanks so much for the review, Pooja!

A Tatum: I ordered a queen plush end of 2/21 and received it within a few days. However after 3 weeks I determined I wanted to exchange. I called and Manny assisted me efficiently. He had me come back in, recommended other mattresses to lay on to try out. I went with a medium plush of another brand, which was more firm, it cost slightly more but he managed to do an even exchange and I got the new mattress delivered in two days! At the Same time they swapped out for the old one. They were very understanding that you need some time to adjust to a new mattress and don’t always get it right on the first try. I did have to pay for the delivery fee though. At the time I shopped they were offering a free adjustable base so all in all I got a great deal.
Response: Thank you for your business and we appreciate the feedback !!

Keri Stoever: My husband and I went in with an idea of what kind of mattress we were looking for and were met with the amazing service of Manny Garcia. He showed us the model we were looking for, along with some other options, and we were able to quickly make a decision and buy our mattress. If you're in the area and in need of a mattress definitely go see Manny!
Response: Thank you for your business we appreciate your feedback !

Ronald Bright: Yes mattress firm.is right on the savings I have a foam doze mattress queen prime now I sleep 💤like a king 🤴now I have a headboard coming my way. Thanks Columbia hts.and Logan circle #179032
Response: Thanks so much for the review, Ronald!

Tomi Olamigoke: The selection is good but this review is about the people. Specifically Calvin Terrell who went above and beyond during purchasing. Helpful throughout and without an ounce of pressure. Then the gentlemen who delivered the mattress, were fast and professional. Perfectionist and quick. I'm a satisfied customer.
Response: Thank you for your feedback , We highly appreciate your business !!

5. Mattress Warehouse of Washington DC - Tenleytown

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219 reviews
Mattress Warehouse of Washington DC - Tenleytown
Prices
5
Product Quality
5
Services
5
Professionalism
5
Attention
5

Address: 4437 Wisconsin Ave NW #39, Washington, DC 20016, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 202-537-9353

Guy: Mattress store


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Mattress Warehouse of Washington DC - Tenleytown: what do users think?


Jeremy Sharp: Jerri was extremely helpful and guided us through a process to pick out a great mattress. I felt no pressure but felt equipped to make good decisions. And she helped us get the mattress set for delivery when we wanted. Great experience!

George Beronio: Had a great experience with Fatima today! She was helpful working through the various options in our price range and she explained the delivery process pretty thoroughly. In stock item should be delivered in two days. And she was able to answer all the questions we had. Best of all: we were in and out in record time. Would shop here again.

Lucretia Risoleo: Jerri was helpful and knowledgeable. She Show me things within my price range and was honest about competitor mattresses. Price was competitive and experience was very good. I came away with three sets of mattresses.

Jordyn P.: My partner and I recently bought a mattress here and the whole process was made very easy by Fatima! She helped us pick out a mattress that we really loved and was very thorough throughout the entire process. I 10/10 recommend :)

Brenda McElveen: Mr Carlence very very professional and he make the trip worth come to and he also very knowledgeable about the mattress. He help to choose high end mattress and best experience is to test the mattress to lay on for yourself. PS REMEMBER TO ASK FOR Clarence E. BEVERLY I PROMISE YOU WANT BE SORRY EVEN ATOMPHERE IS WARM AND PLEASANT.

Richard Miles: Clarence and Fatima were very helpful in explaining the pros and cons of all the mattresses we tried. No pressure tactics, just good advice. Highly recommend.

Katherine Hamilton: We had a great experience with Alan and Jerri, they spent a lot of time directing us to the best mattress for us and were very patient answering all of our questions. We are sure we are going to sleep well with our new mattress!

Cheryl Suchors: Both people who helped us were knowledgeable, pleasant, and honest. We never felt rushed and took a lot of time to select our mattress. They answered lots of questions too!

Pragyan Pokhrel: Fatima was extremely professional and knowledgeable about the mattresses. I bought a queen bed set and I’m very happy with the service

Grace Miranda: My partner and I came in looking for our ideal mattress. Mr. Clarence and Ms. Fatima were the best team; they welcomed us, listened to us, and helped us find the perfect mattress! We had originally bought a nectar mattress online and ended up being disappointed but now we have the bed we need! Thank you!! Highly recommend.

6. Mattress Traditions

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3 reviews
Mattress Traditions
Prices
5
Product Quality
5
Services
5
Professionalism
5
Attention
5

Address: 802 S Glebe Rd, Arlington, VA 22204, United States

Schedule: Temporarily closed

Telephone: +1 703-534-1181

Guy: Mattress store


Review: Their website mentions adjustable bed

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Mattress Traditions: what do users think?


Elizabeth Maglione: I cannot say enough good about this store--we got a wonderful organic mattress from a small maker for a great price. Awesome customer service experience AND we are so glad to make this purchase through a small local business rather than a big corporate mattress store with high prices, low quality and lackluster service. Would highly recommend Mattress Traditions to any buyer!!

Andrea Caumont: We got the best mattress ever from Mattress Traditions! Great selection. Knowledgeable, friendly staff. You can't go wrong!

Amanda Maglione: Great selection of organic mattresses and excellent customer service!

7. Mattress Firm Potomac Yard

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919 reviews
Mattress Firm Potomac Yard
Prices
5
Product Quality
5
Services
5
Professionalism
5
Attention
5

Address: Center, 3925A Richmond Hwy Bldg 15, Alexandria, VA 22301, United States

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: +1 703-519-3834

Guy: Mattress store


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Mattress Firm Potomac Yard: what do users think?


KB: The wife and I had just moved to DC. Unfortunately our mattress did not arrive, because the moving company somehow lost it. So I went driving around at like 8pm trying to find one for a reasonable price, and this store was about my third stop. The owner Nagendra was great! He set us up with a very nice mattress for a hugely discounted price, and even helped me load it onto my car... Nice clean, safe location with parking, good selection, good prices, and nice people. Highly recommend.
Response: Thanks so much for the review, KB! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Jason Munson: So I stopped by Mattress Firm looking for a quality mattress for a decent price and before I know it, Bro Abdul not only educated me on the different mattress options but he was extremely resourceful with providing the science and technology of his craft. I left with my first adjustable mattress at a cost lower than I initially budgeted. I even purchased a few Gel pillows and other bedding material. Bro Abdul is the man and I appreciate his time as a professional. Bro Abdul worked diligently to make sure I was completely satisfied before I left. Go see Bro Abdul and you will not be disappointed. “TRUST ME” if you don’t trust anyone else!
Response: Jason, We appreciate your wonderful review. We're thrilled you had such a positive experience with Mattress Firm and Abdul. we look forward to seeing you in the future for your bedding needs.

Damon Swisher: This store was conveniently located nearby and had great reviews. When I went in, I was pleasantly greeted by Nagendra, the Sales Expert, who was happy to help us find a bed frame for our queen bed (our previous bed frame was broken). If you are in the market for beds or accessories, this is the place to go!
Response: Thanks so much for the review, Damon Swisher! Feel free to call us any time and we'll respond ASAP with any inquires you may have. This holiday season you give yourself the gift of sleep. Sleep Well, live well. Thanks

Angel Medrano: Nagendra really helped us with our comfortable king size mattress, with an affordable price also including delivery. He also helped accommodate with our situation. This location is very well recommended if you’re looking to buy any affordable comfortable mattress
Response: Thanks so much for the review, Angel Medrano! Feel free to call us any time and we'll respond ASAP with any inquires you may have. This holiday season you give yourself the gift of sleep. Sleep Well, live well. Thanks

Evelio Perez: We came late and we were looking for a great deal in a mattress. A gentleman by the name of Nagendra really took his time to explain things to my wife and I. We even got a demo of the adjustable bed platform. We settled on a less expensive mattress as it is only a temporary solution for us, but we were really happy with the outcome and the attentive service we received 5 out of 5!
Response: We are grateful for your 5-star rating and feedback. We appreciate your trust and business, and please keep in mind that we are available to assist you at any time. All you have to do is text or call our store's live support line. Your new sleep system will help you to unjunk your precious sleep while preserving your health and happiness.

David Knupp: Abdul was a wonderful salesperson. I have truly never in my life met a more informed, knowledgeable, friendly salesperson in my life. The knowledge that he brought to help inform our purchase should be recognized and imitated by all. Corporate should take notice of this extraordinary salesman. Wonderful experience!
Response: Thanks so much for the review, David Knupp! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Anju Thomas: I had the most pleasant experience at Mattress firm in Potomac Yard! The team was very nice and helpful. Nagendra was very patient with my questions, listened to what I wanted, and most importantly was not pushy! He is very knowledgeable and easy to work with. I would definitely recommend this store if looking for a mattress. They have so many options and they are willing to work with you to find your perfect fit.
Response: Dear Anju, thanks so much for the review! Feel free to call us any time and we'll respond ASAP with any inquires you may have. We wish you and your family a wonderful holiday season.

RMiller: I had a positive experience at Mattress Firm. My sales representative, Iman was exceptional, and provided excellent customer service! She was very thorough when answering questions and proved to be extremely knowledgeable on features of each mattress and adjustable bed frames. Iman's patience was a plus and it was a pleasure working with her to select the best mattress that fit my needs.
Response: Thanks so much for the review, RMiller! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Polette Merza: I had an amazing experience at Mattress firm Potomac yards! The manager, Nagendra, helped me out. He listened to what I wanted and didn’t try to oversell me. I got the exact mattress that I was looking for. In and out of the store in 15 mins. Definitely recommend!
Response: We appreciate the 5-star rating. We make every effort to carefully listen to our guests' sleep needs in order to ensure a high level of satisfaction throughout the process and matching the right bed. Thank you very much.

Nora Renard: My husband and I dealt with Nagendra. Everything from our first interaction with him, to the buying experience has been spectacular. We’ve been searching for a decent mattress for years and he took the time to talk us through everything and answered all of our questions. The service was awesome and I can’t recommend him and this store enough! Thank you for everything Nagendra!
Response: Thanks so much for the review, Nora Renard! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

8. Room & Board

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165 reviews
Room & Board
Prices
4.3
Product Quality
4.2
Services
4.2
Professionalism
4.2
Attention
4.2

Address: 1840 14th St NW, Washington, DC 20009, United States

Schedule: Closed ⋅ Opens 11AM Thu

Telephone: +1 877-387-0091

Guy: Furniture store


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Room & Board: what do users think?


Mark Weinress: Really like this store, and all the Room & Board locations. Large and nicely laid out for easy shopping. Well priced, well made stylish furniture with a good, but not overwhelming selection. Very helpful staff. Lots of options on upholstery and other details. I've bought quite a number of pieces at the Room & Board in Chelsea, NYC.
Response: Thanks, Mark!

Brandon Gaimari: Customer service is actually good but products are over priced junk. Bought a bedroom set and the design of the bed causes it to squeak every time you roll over. Customer service had Dr. Furniture come out twice - one time screws were missing in the bed, the next time installed slat pads (why were these not installed originally?). For the price you pay, the quality is not what it should be. Beware.

Anna Harrington: First, we had a guy helping us who like was non responsive at the Logan circle room and board. Then I ordered online for July 7 and the furniture store confirmed via email and when I called they told me July 7 was unavailable. Not good service for the price and wouldn’t buy here again.

Veronica Lim Almario: Staff was super helpful. Peter helped us out and would highly recommend him!! We didn't feel pressure to buy anything. Peter helped us decide on a couch that fit our home and budget.
Response: Thanks, Veronica!

Michael Horton: Room & Board celebrates PRIDE MONTH. This years #Capitalpride Parade begins at the corner of 14th and T street. Room & Board has put up the flags, in support of equality and inclusion and truly welcomes all.

Summer Logan: I was working with Lisa (who apparently is the store manager). Her behavior does not seem like she should be. My problem was passed off to Peter and I felt underappreciated as a client. Would not recommended the people that work here. Service is below expectations for the money you spend and management should do a better job. Seems like they do not care or engage with clients. Highly disappointed and unsatisfied.

Kathryn Adamcik: I ordered a couch from here in August and it was to be delivered at the start of December. It was delayed until the end of December and I waited for it to arrive. 1 day before it was supposed to arrive in the warehouse I got an email saying it would be delayed for 2 more months. I waited for 2 months and days before it was supposed to arrive in the warehouse after the 2 month delay I got an email saying it was delayed again. I have called customer service and they have been of no help. They have no idea when the couch will arrive or what the progress is on it. They will not give a discount for this long delay. I am stuck in a pattern where I expect the couch to arrive any day, and then it gets pushed back. This is not okay. I paid over 3k for my couch and am just getting brushed off by customer service, the managers that I have spoken with, and the associates who we spoke to in the store we shopped at. I was planning on purchasing a side table, coffee table, and lamp after the couch arrived, but I will no longer be using room and board in the future. I ask you all to be wary of purchasing from here. I paid for the couch in full and now it looks as if it will never arrive. I expect more from this company, and am highly dissapointed.
Response: Hi Kathryn, thank you for shopping with us and taking the time to leave a review. We understand your frustration and we're working closely with our American manufacturers to produce and deliver items as quickly as possible. Please give us a call at 800.301.9720 for an update on your order.

Tobias Wang: Fantastic customer service. Very responsive & helpful to send me missing components - shout out to Beth Gotting

Catie Kemp: Love love love. They were a bit too pricey for me to consider when I was living in my apartment, but since buying my place last November I have become a very loyal customer. I started working with Daren to get an idea of what I wanted in my living room- just having the sounding board was so helpful. I have since outfitted my entire living room with them- probably went to the store at least ten times before making my order and never felt harassed or pushed into buying immediately. My mom bought her first house in over a decade this summer and I’ve encouraged her to buy with them too (which she has and has had an equally good experience). The biggest thing for me when I’m spending money on furniture is knowing that a) it will last and b) having confidence in my purchase. I most recently ordered a set of four dining chairs which arrived on Friday and the color just isn’t quite right in my space. I went into the store yesterday and discussed the issue with an associate (didn’t catch her name)- they are very up front about wanting to make things right if you’re not happy. She gave me a sample swatch to take home and test in my space and this morning I called customer care who was happy to facilitate an exchange for me. They are back ordered until February so they even offered me the option of keeping the current chairs (so long, of course, as they are kept in excellent condition). Even speaking to their central customer service center is a personalized experience- I don’t have the same concern with other businesses that my order or request is going to get lost in the shuffle. You can get just about anything in any color/fabric/wood stain/finish that they have and the quality is outstanding- I really wish they were in the kitchen cabinet business because their wood quality, in my opinion, is unmatched by any other business I’ve explored at their scale. Everything is made in the US (Minnesota I believe). Of course with the pandemic things (especially custom items) can take a couple or a few months to come in, but this is far from specific to R&B and well worth the wait. I’ve had three or four delivery experiences with them and each time the employees were punctual, communicative, and, most importantly, careful with my home and furniture! In summary I can’t recommend them enough. They have found a customer for life in me and I am happy to scream my unsolicited appreciation from the rooftops any time! Edited to add- forgot to mention they are dog friendly (with treats!). If this isn’t the sign of a good business I don’t know what is.
Response: Hi Catie, thank you so much for shopping with us and taking the time to leave a review. We're so happy to have you as a customer!

Renee Davis: Don’t get me wrong, I love this furniture store. The customer service is great. Delivery service (workers) is great. It’s the actual product, the furniture quality that deserves 1 star (none if I could) our last purchase was the Reese sectional sofa. The buttons pick you when you sit on it and the cushions are cheap. No Cush whatsoever! It’s like sitting on the floor. The entertainment center has no wire outlets in the back for cord management and it scratches easily. And even though the only rerun policy listed is for mattresses I was told (Ginny) that if it was a couple weeks past they would be able to take it back? Do not be fooled by the pretty picture. It’s not worth the price!
Response: Hi Renee, we want you to be happy with your purchase and understand it can take a few days to a few weeks to know if your new items will work for you. Give us a call at 800.301.9720 and we'll work with you to resolve the issue to your satisfaction.

9. Mattress Warehouse of Arlington - Pentagon Row

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567 reviews
Mattress Warehouse of Arlington - Pentagon Row
Prices
4.8
Product Quality
4.9
Services
4.8
Professionalism
4.8
Attention
4.8

Address: 1201 S Joyce St Unit C14, Arlington, VA 22202, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 703-418-9800

Guy: Mattress store


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Mattress Warehouse of Arlington - Pentagon Row: what do users think?


Mengqi Zhao: Awesome experience at the Mattress warehouse today. Highly recommend Manas, he really knows the stuff, and super friendly!!They offer free and quick delivery too

Colin Sudillo: Manas with Mattress Warehouse was fantastic. He helped my wife & I in finding our new bed by simply being a curious person and asking us questions about our sleep habits, positions, and discomforts. He provided us with the necessary information in order to make a better informed decision. It almost felt like a consultation or a private appointment. Highly recommended if you're looking for a more personal tough and/or more information about what's out there for new mattresses. I'm confident we'll enjoy our new bed!

Samir Shamsuddin: Working with Manas for the second time in a row was an absolute pleasure. He was professional, honest, knowledgeable, and helped me and my family explore some options within budget and find the right mattress for our needs. I was in and out in about 45 minutes and delivery was seamless just two days later. I highly recommend this place for their exceptional customer service!

Shi Zen: Manas was super knowledgeable and patient, he provided us with above and beyond services. He was extremely polite and did not rush us to buy anything even though it was past store’s closing time. He even took the time to explain how a mattress base we already had worked. This will be my place to go whenever I need to buy a mattress from now on!

Alexis Cordero: My boyfriend and I had just moved to town and needed a new box spring. After searching a few places we found mattress warehouse and what a hidden gem! Manas was so helpful and knowledgeable. If you need anything mattress/bed related, definitely stop by and check them out. The price couldn’t be beat and the service was amazing!

Becca Garcia: Kevin and Manas were the best!!! We just moved into town, and in need of a new mattress, after going to a few mattress stores and not having the best experience, we stopped by here. No pushy sales and they were so helpful and listened to what we truly needed/wanted. Next day delivery and happiness all around!!! Thank you so much!

David Nunez: Manas did a great job helping us find the perfect mattress! Was very patient making sure we felt confident in our decision and helped ensure us we got the best deal! Great experience and can’t wait for my new bed

Neesh Medeiros: Manas was an amazing help! He let us take all the time we needed to try beds out, suggested different types of beds specific to us and tried to work with our budget. Super friendly person. Would highly recommend to others!

Latoya Williams: Great mattress buying experience! I visited three other mattress sellers in Arlington. And, this location and the salesperson Kevin was awesome, great personality, and has great hair! ;) He got me a great deal/price on a queen mattress with next day delivery. Highly recommend coming to this location in Pentagon City near Walgreens.

Sonya Day: My partner and I bought a mattress online and had to return it. So we came here to try out a few mattresses. The guys here were so patient and helpful- they asked all the right questions. We are so happy with the service here and would definitely come back.

10. Mattress Firm Downtown Silver Springs

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381 reviews
Mattress Firm Downtown Silver Springs
Prices
4.8
Product Quality
4.8
Services
4.9
Professionalism
4.8
Attention
4.8

Address: 8701 Colesville Rd, Silver Spring, MD 20910, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 301-585-1890

Guy: Mattress store


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Angie Tvarozek: Went to the Mattress Firm in Downtown Silver Spring during Memorial Day weekend and left with a mattress that my husband and I LOVE. We worked with Manny, who walked us through the store and let us try several mattresses. Manny listened to what our (very different) needs for sleep were and curated a whole experience based on that. We appreciated his honesty, attention to detail and, most of all, his patience and understanding because mattresses are an investment, honey! We never felt pressured to make a decision on the spot but because we had such a thorough experience, we were able to decide at the store. Manny even helped us adjust the order after we decided the next day that we wanted to add an adjustable base to our purchase. Now, my husband and I are getting some of the best sleep we've had in years. It's definitely worth checking out mattresses in-person and I'm glad we chose this location.
Response: Thanks so much for the review, Angie Tvarozek! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Tim Lo Monaco: Part of this 5 star has to go to the fact that my wife and I actually agreed 100% on the bed that we wanted. Still we went in there and they do a proper assessment to see what your bed style would be and then you try a number of different beds. Good experience. I wish it went a little faster since I was afraid my kids would destroy the place as we went through the process and tried beds but otherwise can’t complain.
Response: Thank you Tim

Deborah Natale: I had such a wonderful time purchasing my mattress. The new remodeled store in Silver Spring is so nice, Manny worked with me to find the best mattress for me. He is so kind, well informed, patient and I felt comfortable with him. I was there at least 2 hours trying them all out. They have the best selection to choose from. I'm taking delivery today on a blush, adjustable bed at a super price. Go say hi the manager Tamsir Jobe has been with them for over 15 year's, truly a great guy. Thank you both for helping me to decide on my New mattress, it was fun!
Response: Thank you for your review

Donna Chin: Salesman was friendly and personable. They didn't have the mattress that we wanted on display for us to try out. The mattresses there were out of our price range. They will have to order the mattress from their warehouse, and we have a trial period to try it out.
Response: Thank you Chin

Kaytee Wisley: This was my first time purchasing a mattress as I just moved to the area and I had a really great experience! I had no idea what I was looking for but Tamsir walked me through what mattresses were best for my sleep style and then helped me pick one within my budget. They also had a really great sale going on, so I spent less than I was expecting. Definitely recommend buying a mattress from here, especially if you get to work with Tamsir!
Response: Thank you for your review

Akilah Brown: Job was the salesman that sold me my new “12 memory foam mattress. He was very detailed and patient with me thought out the selection process. 4/5 stars as I am still “breaking in the bed” nonetheless, the service was stellar !
Response: Thank you for your review

David Roman: Stefany was very informative and helpful during the process. We bought a purple Hybrid 3 and look forward to our new mattress. Silver spring MF is a great place to purchase.
Response: Thank you for your review.

Amanda Hinojosa: Both the sales people on the floor were friendly and helpful. They knew their stuff, asked the right amount of questions, weren’t pushy, and were patient while we explored different options. Highly recommend.
Response: Thank you, Amanda,

nadia alsamadi: Tamsir was awesome and helped us find the perfect mattress that fit our budget for a cross-country move. Would definitely recommend!
Response: Thank You Nadia.

d. abrams: I was buying a bed for my mother. I was greeted as soon as I walked in. My salesperson was friendly and knowledgeable about the products. She listened an assisted me in making my selection without and high pressured sales tactic. I was very pleased with my experience.

11. CORT Furniture Outlet

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69 reviews
CORT Furniture Outlet
Prices
4.5
Product Quality
4.4
Services
4.4
Professionalism
4.4
Attention
4.4

Address: 5720 General Washington Dr, Alexandria, VA 22312, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 703-354-2600

Guy: Furniture store


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Vanessa Green: I needed a comfortable short sectional and yes I found it at CORT furniture! Fits perfect in my place. Jessica was very helpful, considerate, and professional. I got it delivered the same day. If you are looking for furniture or great pieces to add to your home, check out CORT, Jessica and staff will take care of you! Thanks I’m happy with my choice!
Response: Really glad you had a positive experience, Vanessa. Thanks for reviewing. See you next time!

John Stobbs: Our son is moving out of State. I came across CORT Furniture website and since my first contact with Jessica Tamayo my experience was fantastic. She is so professional and guided me through so many options. She made my experience so much easier. Helpful and professional. I will continue to order from CORT in the future
Response: Thank you for your positive review, John. We hope you love your new furniture!

Bettina Coleman: Jessica helped me pick out a perfect sectional for my new home. CORT has great decor and furniture pieces
Response: Hi Bettina, that’s wonderful to hear. Thanks so much for leaving us a review. Hope to see you again soon!

Joi Ridley: A long hunt to find the main seating for my new reading nook. What "book escape" is complete without JUST the right chair and proper lighting? Proud to say I found both by way of CORT! Quality, modern products and affordable prices. Our salesman, Rick, certainly exceeded his required sales markers. He wasn't "pushy" as some sales people may be - and that means a ton to me. He even helped us load the new merchandise into our vehicle! An awesome experience. Would absolutely visit (and purchase) again!
Response: Thanks for the great review, Joi! We love knowing that Rick made finding the prefect seating for your reading nook pleasurable. We will be sure to let him know about this review. Happy reading!

Cassandra Affleck: For any home furniture décor needs I highly recommend CORT & Jessica!! Jessica was amazing to work with. She answered all of our questions and helped us tremendously. Quick with responses and was extremely attentive.
Response: Thanks for the positive review, Cassandra. We hope you found everything you were looking for!

Julio Laínez: Jessica Tamayo was amazing to work with. She made the process of buying furniture painless and really easy. Really recommend them, they have great stuff and the process is really easy.
Response: Thanks for the positive review, Julio. We're happy to hear you enjoyed shopping with us. Please feel free to share photos of your new furniture on social media using #myCORTstyle!

Adrienne Archer: I had a great experience at this store. I needed a new office chair and just walked in and Doni immediately helped me. He answered all of my questions and showed me different chairs until I found the one that I really liked. Of course, it was the first one I picked out :). I was in and out in about 30 minutes. I won't hesitate to return there if I need anything else. If available, be sure to use the 20% coupon that you can download if you visit their website. Thanks again!
Response: Hi Adrienne, thanks so much for the positive review. We hope you love your new office chair!

nick keno: I purchased a used bed for my son for his college dorm and although it was graded as C it was in excellent condition. The assistant manager Doni was extremely helpful. He understood my need and was able to sell me a sturdy bed that was most appropriate for a college kid and he even had it delivered and set up for my son. I would recommend getting furniture from the outlet store. Although the furniture is used its in excellent condition.
Response: Thanks for the 5-star review, Nick. We're so happy you were able to find a great bed and an even better price. Come see us again soon!

Lindsey Poole: I had fun picking out a great, comfy sleeper couch and a comfy chair to go with it. They were incredibly well-priced and in excellent shape (used). When they were delivered, I had planned to vacuum and steam them but they were so clean I didn't need to. Rick was very helpful picking out the furniture, explaining options, and arranging the delivery.
Response: Thank you for the five-star review, Lindsey! Love hearing that your new sleeper sofa and chair came quickly and in great shape. We'll be sure to let Rick know about this awesome feedback. Enjoy!

Michelina Pollini: I had the pleasure of working with Rick Demilio and would happily shop at CORT again if I could work with him. He understood my needs and went the extra mile to ensure I was happy with my purchase. I was so impressed by his professionalism and knowledge. I realize this entire review sounds like an ad, but I swear I'm a real person who had to buy an item for my home... Anyway. When you shop at CORT, ask for Rick and you'll be in good hands.
Response: Thanks for the great review of Rick and our Alexandria location, Michelina! We have let him know about it. Happy to hear you are enjoying your new furniture and we hope to see you again soon!

12. Mattress Firm Langston Blvd.

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338 reviews
Mattress Firm Langston Blvd.
Prices
4.7
Product Quality
4.8
Services
4.7
Professionalism
4.7
Attention
4.7

Address: 5401 Lee Hwy, Arlington, VA 22207, United States

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: +1 703-237-0862

Guy: Mattress store


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Mattress Firm Langston Blvd.: what do users think?


Kathryn Davis: A couple of weeks ago my mom and I went into Mattress Firm looking for a Twin XL mattress. Roxy was extremely helpful and informative in helping us chose a comfortable and well priced mattress. She was personable, kind, and professional, knowing every detailed answer to the questions we had. Roxy went above and beyond to make sure we got a great mattress for our needs as well as a great price. Thank you!
Response: Thank you so much for your amazing review, Kathryn!

Nelson Neil: If we could give them six stars, we would. My wife and I bought a Serta mattress and box spring set. All of the major brands were available, and Osmond was very patient, helpful, and most of all, knowledgeable when it came to explaining the differences between them. We found one that we could afford that was perfect for us. When it was delivered, we discovered that the new set was a little too high. We called the store and spoke to Roxy (I think - It was Osmond's day off),. In no time she arranged to swap the 9-inch box spring for a 5-inch. No fuss, no bother. Wow! We're thrilled with the service, and we believe we got excellent value for our money.
Response: Thanks so much for the review, Nelson!

Rachael Schacherer: Extremely friendly and professional staff who were helpful without applying the typical salesperson pressure. They were very kind with my four year old whose mind was blown when she learned she could lay on all the mattresses. ;) We purchased a mattress today and are going to receive it tomorrow. Nothing better than instant gratification! Highly recommend this location.
Response: Thanks so much for the review, Racheal!

Jerry: I am very pleased with the full experience! Definitely come to this store and this location. They will help you find whatever kind and size of mattress and pillows you want. I promise you will be happy. Roxy is the greatest store manager I’ve ever interacted with!
Response: Thanks so much for the review, Jerry!

Meghan Finley: I had an issue with a recent purchase that was delivered to my home (it had a dent most likely from the shipping), and I went to this location and Roxanne was INCREDIBLY helpful! She and her team helped me retrieve the defective item from my car, and she sat down with me to order the correct option for me. Thank you SO much for all of your help! I fully recommend going here!
Response: Thanks so much for the review, Meghan!

Hervinah Celestin: Roxanne and her team did a fantastic job of getting me a mattress suited to my needs. I was expecting the process to be painstaking long, but I was surprised at how easy and convenient it was. They were all super helpful and personable!!! Highly recommend this store!
Response: Thanks so much for the review, Hervinah!

John Wednesday: Rashad and Osman were incredibly helpful, informative, friendly, and (most importantly when you're making a major purchase) not pushy about things you know you don't want. They helped us find the best deal possible. I would recommend this place to anyone who wants to upgrade their sleeping arrangements.
Response: Thanks so much for the review, John!

Dilistan Altay: Roxanne is the best! We were a difficult customer and she did the best she could for us. We struggled a lot to find the mattress we wanted until we got there. She made us leave happy. Thanks again!
Response: Thanks so much for the review, Dilistan!

Zeko Dan: The experience at this store was unfortunately poor. In short, extremely overpriced, pesky sales staff who does not listen to what client needs. - The last time I was in a mattress store was 10 yrs ago, excluding visit to this store a couple of months ago. Upon entering store I was greeted by a young staff member, to whom I explained that I was looking for a bed without any memory foam and gel, but rather a spring mattress with individually wrapped coils. I also explained I prefer firm and bouncy bed. I was surprised when associate pointed at beds that had ingredients I specifically did not ask for, had no bouncy feel and were soft. I was puzzled why, then overheard another customer commenting on a $4,000 price tag, which prompted me to look at the prices; this explained why I was being shown items I did not ask for - they were the most expensive. Ultimately, I did find what I was looking for, all the way in the back of the store, at a mere fraction of the price of other items on the floor. I asked the staff whether he could pull it out from vertical position, so that I can test it, and he literally pulled it out and threw it on the floor. I told him I was unable to get down to the floor due to orthopedic reasons and asked him to put it on a platform 10 feet away. He did so, but not kindly. I was about to ask for a 14 or 12 inc version in lieu of 10 inch, but sadly, by that point I was so frustrated by pesky questioning of the sales staff and attitude that I walked out of the door. He literally didn't allow me to think on my own for few seconds. He kept asking me "what are you thinking of"....so here are my thoughts: brick and mortar mattress stores are OUT and online stores are IN. I ultimately ordered mattress online, and although it was a bit of a gamble, and after careful read through over few hundred reviews, I am extremely happy with my online purchase. Not only that, but it also came with a 10 year warranty that I had sufficient time to study before (!) the purchase. I also purchased beautiful, modern bed frame to go with it. I swore never, ever to step my foot inside another mattress store in my life. If there is one thing that irritates me the most, is when sales person either doesn't (or cannot) understand, or flat out ignores detailed description of what I want (in anticipation of selling higher priced items, which means higher commission). Lastly, Another thing that bothers me are pesky interruptions that do not allow me the time to think through whether I like a bed or not. So there you go, I kept my money, the store kept its merchandise - online vendor got my money and I got mattress I wanted.
Response: Hello Zeko, we are so sorry to hear your experience wasn't awesome. We would love the chance to make things right. Please contact us via phone or email and one of our friendly Sleep Experts will be standing by to help. Phone:703-237-0862 Email: 179047@MFRM.Com

Tejuana Doy: James was great! He was knowledgeable and made a wonderful recommendation for the Purple mattress! Pleasant experience all the way around. Can’t wait to enjoy my new mattress and adjustable frame. Go ask for James!
Response: Thanks so much for the review, Tejuana!

13. CORT Furniture Outlet

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157 reviews
CORT Furniture Outlet
Prices
4.2
Product Quality
4.2
Services
4.3
Professionalism
4.2
Attention
4.2

Address: 801 Hampton Park Blvd, Capitol Heights, MD 20743, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 301-324-8684

Guy: Furniture store


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Shanika Gordon: This was our first time hearing about this store and visiting! My husband and I brought some furniture to furnish our business. Everyone was very nice and professional. They had a good selection in store. Jay was super helpful and worked with our budget. Corinth was a pleasure to work with, very knowledgeable, personable, professional and attentive. She took care of us and was able to get additional furniture we needed from the warehouse. We enjoyed our visit and will definitely be back!
Response: Thank you for the positive review. Come see us again soon!

Tucker Gallagher: Good selection, great prices Jay was extremely helpful. I needed 2 keys for a cabinet and he spent 30 minutes looking for one. Plus he recommended a site where i can buy more.
Response: Thanks for the positive review, Tucker. We're glad you enjoyed shopping with us. See you next time!

Julian Coats: Brandi and Corinth restored my faith that great customer service still exists. For me it was very special in that I am in the process of relocating from overseas (work for the military) I hadn’t lived in the states for years. So setting up a residence in the states from overseas can and did present many challenges some such as the time difference I am 6 hours ahead of est. this being said brandy and Corinth were 100% professional from the moment I spoke with them. Their patience with me was wonderful. They took the time to really help me in figuring out what was the best package for me at the same time being flexible. as someone with little knowledge of furniture they took the time to use their knowledge to ensure the furniture was a great match. I could go on and on about the overall customer service experience I received. But mostly when we are overseas we feel detached when having to deal with relocation because most just don’t understand the challenge we are facing when trying to establish a new residence in the states but Corinth and Brandi took the time to listen to ensure the furniture portion was seamless. . I thank them both and will highly recommend to my unit overseas to make sure anyone transitioning to the dc area reach out to the for any furniture needs. To everyone else I can say if you really want a seamless experience you will not be disappointed if you reach out to these 2 wonderful ladies. Brandi Corinth thank you
Response: Thank you for the review. We are so happy to hear that you had such a great experience. We value your feedback and hope you love your new furniture.

Diondra Humphries: I visited Cort Furniture Outlet in Capitol Heights after searching online unsuccessfully for unique furniture pieces. I was extremely impressed by the selection of furniture and how helpful and knowledgeable the staff were. Jay, Brandi, and Corinth all went above and beyond to help us find what we we’re looking for and the delivery was fast and seamless. We will definitely visit this location again and again!
Response: Thanks for the positive review, Diondra. We're happy to hear you enjoyed shopping with us. Please feel free to share photos of your new furniture on social media using #myCORTstyle!

Debra Russell: I went to this business for the first time ever! I was assisted by a young woman name Corinth. She is " Da Bomb" she was polite, courteous, friendly, knowledgeable, delightful and just an all around good person to represent Cort Furniture. There was also another young lady who was delightful. Then there was a gentleman who wrapped my items and hand carried them to my car. The staff in that store are extremely customer service oriented, helpful and so, so pleasant. I bought several items and plan to go back and buy more as soon as possible. This is a great store with lots of distinct and unique pieces. You will be very, very pleased when you shop Cort Furniture Capital Heights, MD. :) :) I would very much like to see the whole staff at Cort Capital Heights store specifically get raises!! They go above and beyond the call of duty. They go the second and third mile with rendering superior customer service. These folks really need to be recognized for their high regard for customers. Not to mention the great variety of unique quality reasonably priced items!!!! Corinth, Jay, Barry and Brandi you are WONDERFUL and I will most definitely be back to engage with you again!!!!! :) :) :) :) 😁😉💕❣💔💘💝
Response: Thanks for the positive review, Debra! We are so glad we could help you find what you were looking for. Come see us again soon!

Kayla Imani: All we can say is WOW! My boyfriend and I are moving into our first apartment and we needed quality furniture at an AFFORDABLE price. We called before making the hour drive to this location to make sure they had what we wanted and Corinth assured us that they had our choices and that they were in great condition. When we got there everything was in amazing shape and Corinth helped us put together an amazing package within our budget! We are so grateful for her help and we will definitely be back to furnish the rest of our apartment. We definitely recommend this Cort location to everyone. Corinth was patient and friendly and so was her staff. RUN don’t walk!
Response: Thanks for the great review. Hope you have an amazing day!

Courtney Evans: This is a great Cort location! Everyone greeted me when I walked in and Jay was extremely helpful! I wasn’t in there more than 20 minutes and they delivered my couch same day! A great place to look for something if you don’t want to break the bank or are just looking for something to meet short term needs. Will definitely be back in the future.
Response: So glad you had a great experience, Courtney. We will share this with the team!

J P: Great experience with sales associate Jay Collington he showed me a selection of sleep sofas before I settled on a great one and he got me out the door with it. My sofa was wrapped, loaded and secured in my truck shortly after purchase. If you're looking to save money and get some quality furniture definitely check them out
Response: Hi there, thanks for the great review. Hope to see you again in the near future!

Sean Augustino: We purchased a sofa from Cort and had a great experience. Sales associate Brandi and store manager Corinth were both super helpful, helped us picked the best piece of furniture, and set up delivery right away. I would highly recommend
Response: Thank you for your positive review, Sean. We're happy to hear you enjoyed shopping with us. Please feel free to share photos of your new furniture on social media using #myCORTstyle!

Lisa Danielle Buch: Jay is the best associate I’ve ever worked with in any retail. He helped me completely furnish my new place and gave design input and worked with my wishes and budget. I never felt like he was trying to “sell” me on anything, just genuinely wanting to help. Everyone ask for Jay!
Response: Hi Lisa, that’s wonderful to hear. Thanks so much for leaving us a review. Hope you have an amazing day!

14. Bob’s Discount Furniture and Mattress Store

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2309 reviews
Bob’s Discount Furniture and Mattress Store
Prices
4.6
Product Quality
4.5
Services
4.5
Professionalism
4.5
Attention
4.5

Address: 5845 Leesburg Pike, Falls Church, VA 22041, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 571-451-1200

Guy: Furniture store


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Mary Veach: I had read reviews for this location and saw all the nice stuff said about Wendy so I was so happy when we walked in and were greeted by Wendy!! She was the perfect balance of helpful while still giving us space to browse and discuss what we liked. Whenever we had a question she was easy to find and came right over and had answers to all the questions we asked. We ended up purchasing a couch and the whole process was really straightforward - none of that “add this protection and this feature and this extended warranty” etc etc that you have to muddle through with some sales people. We actually had time to just chit chat while we waited for my husband to tend to our child and Wendy is a genuinely nice person!! Highly recommend a visit to this location… you may even want to call ahead and ask when Wendy is working!!

Hassan M: Got the beat deal . Delivery guys are awesome. Delivery was on exact day and time . I guess 59$ for delivery just threshold (dropoff inside through first door ) with assembly (90$). I don’t need that it was just four legs for my sofa . Customer service is amazing. For delivery person they called 2 minutes before arrival and then dropped it inside my living room. Best thing they took off the shoe before stepping on my carpet and were wearing mask .

John Derik Hutchinson: The website is so easy to navigate. There are so many options, and there are styles for every person’s taste. The customer service representative (Kim) was absolutely wonderful. She was so kind and helpful through the entire process. She even worked past the time she was scheduled to get off to ensure my complete satisfaction. I would and will recommend Bob’s to every person I know!

Tameka Parker: My husband and I visited the Falls Church location. Thus far, customer service has been impeccable. The staff are proactive, informative, and accessible. There is also a great deal of flexibility in the process of making your purchase. The prices are also great. I would definitely recommend them, and they will be amongst our first considerations for any future furniture needs.

Joy Kone: Yasmin was our sales associate and she made us feel like family. Her service exuded integrity, trust and professionalism. She even helped us arrange my new apartment and my parents new home by giving us tips on style and mechanics of the future. She is a class act and is true grace.

Cameron Ball: Me and my boyfriend had such a great experience here! Wendy helped us, and was so personable and knowledgeable and made it such a smooth process. Who knew buying furniture could be so fun? If you come in to this location, definitely ask for Wendy!!!!

Ivan Johnson Jr.: Had an awesome purchase experience. I had visited a total of about 5 stores looking at mattreses. I decided to go with Bob's because of the selection and the great service by my salesperson John and his team. He and also his manager were very informative when explaining the various options to help me choose the right solution. I will probably go back to purchase some other items soon.

John Knippenberg: We just picked up new living room furniture and Jafar made the whole process easy for us. Awesome selection and in-store shopping so you can touch and sit on the furniture to gauge comfortableness, texture and color. A large showroom and very friendly, courteous and knowledge staff. We're very pleased and can't wait for arrival.

Junbin Xian: I bought a full leather power recliner sofa, and the King size bed frame and also my 2 bedroom’s dresser from Bob’s. The shipping was fast and on time, also the deliver guys will call you 20 minutes ahead before they arrived to your home. However, the coworkers following my condos rules to delivered. The furniture both are great quality items, definitely recommended to you guys. 👍

on studio: The WORST furniture store I have ever seen. Oh boy, where can I start? The first day I had ordered set bedroom furniture and sofa which is 1/26/22 they said I'm gonna get all the delivered by 3/23/22 I said, "OK" after a while they told me they don't know when my furniture available for delivery. (disappointment) but still, I have been waiting so patiently. March 13 they said all my orders gonna deliver on 4/2/22 I said "OK(i was happy) and I fix my work schedule to get the delivery but never lasted 😔. Yesterday they called me she told me all my orders were ready to deliver by 03/30/22 which is next week Wednesday I said ok and I fixed my work schedule again. So bad today they tell me my order not available it gonna be ready to deliver by 4/9/22 We just so disappointed because we trust them and we throw away old furniture except only meters. Now we just decide to cancel the order and buy a different furniture store if we can't able to get the order by 4/9/22 no more baby. before you buy make sure they gonna keep the promised day. for me they never. This Store Oh My GOD so unprofessional. I will never go back again.
Response: Hello there. The original date that was provided was based on the most current information available to us at that time. We understand that this delay may cause frustration and we assure you we are doing everything we can to get your merchandise delivered as soon as possible. Unexpected delays have impacted supply chains in most industries. These delays have affected vendors both here in the US and overseas as they were forced to suspend many of their regular services just like we have. With manufacturing product not arriving, limited staff, and delays in cargo, there may be dates that have changed however we still plan on successfully completing delivery to you once it arrives from the manufacturer. If you would like to reach out to us please text your order information to 203-633-7275 and we will have a member of our sales team reach out to you to see if there's something comparable that may be available sooner. Thank you!

15. Mattress Firm Vienna

LEAVE AN OPINION
315 reviews
Mattress Firm Vienna
Prices
5
Product Quality
5
Services
5
Professionalism
5
Attention
5

Address: 116 Maple Ave W, Vienna, VA 22180, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 703-255-0317

Guy: Mattress store


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Mattress Firm Vienna: what do users think?


Steve Hood: Jack was helpful and did not pressure us at all. He was knowledgeable about the products. After he showed us some options, he left us alone to try three different mattresses. There was no stress because he wasn’t hovering around and talking the whole time. At the end, he price matched what was advertised on the Mattress Firm website.
Response: Thanks so much for the review, Steve!

Emmanuel: Veronica and Jack are AMAZING! They took their time to explain the different bed types, gave great recommendations and insight. They are very knowledgable, welcoming and personable. Ultimately helped me arrive at a decision on the bed to buy which will be here in 2 days, very excited. Probably the best bed shopping experience I've had. Thanks guys!

Nounie Xaysana: Hadn't purchased a bed in a couple of years and went to Yelp initially to find a good place to start. The Mattress Firm in Vienna had great reviews so we started there. I walked in with my mother and sister on a Sunday just checking out beds and got to speak with Jack. He was casual, informative and we didn't feel pressured to just "buy a bed" which I was relieved to be quite honest. Once we figured out what we were looking for, we let him know that we would come back the next day to make a purchase once my brother-in-law was able to test the bed. The next day we had planned to arrive earlier than 7pm, but ended up showing up around 8pm. Though we had made our decision in the bed, we did not account for the time my brother-in-law was going to take to also test out beds. Before we knew it, it was 9pm and we had just started on processing the orders. Still, throughout the entire process, and even with it being past the closing time, Jack was patient, kind and answered all of our questions. In addition, our transaction wasn't as cut and dry as two of the beds would be delivered in town, but one bed would be delivered out of state. We ended up leaving the store right before 10pm with three beds on order; and a complete and thorough understanding of the pricing, process and anticipated communication to come. I HIGHLY recommend Jack if you're in the market to buy a new bed. His service skills were excellent and honestly hard to come across these days if you ask me. Thanks again for everything Jack! We'll definitely come back and visit you again! :)
Response: Thank you for your purchase and valuable time posting a google review. We are so happy to hear that Jack (your salesperson) went beyond to assist you in finding a great sleep system for you. Please let us know if we may be of any further assistance.

rabah kakhan: Very impressed with the level of service & cooperation given by Mr.Jack during the purchasing process,highly recommend dealing with gentleman who took his time in explaining the different products available in the store, his approach made it a lot easier for my wife & I to close the deal for different types of mattresses. Thank you dear Jack for your professional approach. Highly recommend dealing with Vienna Branch.
Response: Thanks so much for the review, Rabah!

Lynn Gilbertson: Bharat provided fantastic customer service - he was patient and informative while we explored various mattress options. We were impressed by the quality selection and variety of mattresses at this location. And we were thankful that the ones we liked were available for delivery within the next few days. We highly recommend Bharat at Mattress Firm Vienna!
Response: Thanks so much for the review, Lynn!

John Zettler: So far, good. will wait until delivery to revise review, up to 5 stars if all goes well. Sales folks were knowledgeable and worked very well with me. Good location. Can not definitively rate this transaction until completed (delivery on date scheduled) so this is really just a place holder review that they requested. Updated to 5 stars as 3/10/22 delivery and set-up was well communicated, professional and overall excellent. Thanks
Response: Thanks so much for the review, John!

Chaya Baliga: Great experience with Bharath today - we were able to efficiently select multiple mattresses and are excited for delivery. He answered all our questions, optimized for sales and savings and still managed to somehow keep our kids entertained so we could finish our shopping. Thank you Bharath!
Response: Thanks so much for the review, Chaya!

Mahlet Samuel: Excellent choices of mattresses, great customer service by Veronica, she was very professional, knowledgeable and friendly and prices are reasonable. Would definitely recommend.
Response: Thanks so much for the review, Mahlet!

Ben Boinay: Really great experience! Patient and knowledgeable staff that were able to connect us with the mattress we were looking for.
Response: Thanks so much for the review, Ben!

Patricia Esswein: I wanted to buy three new mattresses locally. I called Mattress Firm and Jack answered my questions completely and patiently. When I visited the store in person, Jack was super-helpful, my transaction was easy and relatively quick, and I am a happy camper. The pricing was good, and I look forward to delivery and installation of our new mattresses and removal of the old ones. You can't beat good service.
Response: Thank you for visiting our store and making a purchase! We are so happy to assist you in finding you great sleep system. Thank you too for taking your time and posting a GOOGLE REVIEW. Please let us know if we may be of any further assistance.

16. Price Busters Discount Furniture

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6219 reviews
Price Busters Discount Furniture
Prices
4.8
Product Quality
4.8
Services
4.9
Professionalism
4.8
Attention
4.8

Address: 7870 Central Ave, Hyattsville, MD 20785, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 301-350-1300

Guy: Furniture store


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Price Busters Discount Furniture: what do users think?


Henry Hernandez: I order some Furniture from a different price buster location so when my order arrives all the screws were or are missing. So I send a email to costumer service then they send me to this location to pick them up. Then a person there told me to go to Home Depot to buy them bc he said it was going to be easy for me. Two weeks have passed already and I’m still sleeping on the floor 😏

Octavia Robotham: Tia and Brett have amazing customer service! Tia helped me pick out the perfect dinning table chairs for my table. Brett was patient with me and ensured me that I would receive my chairs on time and I did! Super fast delivery l, received my chairs in only 3 days!

Aniyah Rose: I just had the absolute best experience here at this location, I had a man named Kevin assist me and he was very patient and kind. He was right on top of everything I needed here. He even looked at few photos I showed him and proceeded to help me with my indecisiveness. It was fairly quick for us to be taking our time and discussing the details of what I wanted. I definitely love this location way better than the other 2 I tried today, this young man was exemplary.

Anidria Butler: Tamira was great!! She helped us from the time we walked to until we left and gave us great deals on our purchase! If you go to this location please ask for her! She's also really cool to talk to and friendly made this entire process super easy.

Antionique Murray: On Monday the 14th Deborah gave me superior service. She even gave my daughter a pen and paper to calm her down while I signed my papers! Most importantly she was very very patient with me, and she didn’t hound me or follow me around the store like the stores I’ve been to previously. Any questions I had was answered professionally and accurate. Thank Deborah for being a great example of customer SERVICE!!!!!

Aletha Dailey: By far, one of the best experiences ever I had shopping for furniture.. Sales associate Kevin, was very helpful & knowledgeable about the product & prices.. I didn't buy anything this time because of my funds at the time but I'll definitely be back & asking for Kevin.. Awesome man!

Anthony Dailey: I came into PB looking to buy a living room set and ended up leaving with that plus a bedroom set and dining room table. This was by far the easiest process I’ve ever experience when financing furniture. The associate Kevin was helpful and very knowledgeable or products and prices which made the process much quicker. When i come back for my patio set Kevin will be the one I’m looking for!!!

Tiffany Maiden: Our shopping experience with Deborah was ABSOLUTELY SUPERB!!!!! She was super friendly and professional. Her personality is also so very warm. We would definitely request her on our next visit. I would also recommend her services to anyone I know who plans to visit this location.

Symra Dunbar: Kevin greeted me and my family upon entering the store. Showed him some pics on my phone he took me straight to the merchandise. Patience is a virtue because I didnt feel pressured which only helped in making my decision to buy from this location.. He was fast and efficient got me in and out within an hour.. Need more people in sales like Kevin.. Great Job Sir!!!!

Donte Berry: Kevin Dailey was absolutely amazing. He greeted me as I walked in and jumped right into it. Asked me what I was looking for and he literally broke down each price of furniture. He even offered me in store financing company that they work with. I can’t wait to get my new couch. This guy is just great and I’ll request him each time I’m at that store.

17. Mattress Firm Fairfax Court

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254 reviews
Mattress Firm Fairfax Court
Prices
4.9
Product Quality
4.8
Services
4.8
Professionalism
4.8
Attention
4.8

Address: 11226 Waples Mill Rd, Fairfax, VA 22030, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 703-293-8917

Guy: Mattress store


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Mattress Firm Fairfax Court: what do users think?


M R: Worked with Tony. He was great! Took time with us and help my daughter find the perfect mattress for their budget. Highly recommended
Response: M R, thanks so much for the review! Feel free to call us any time and we'll respond ASAP with any inquires you may have

Bob Oak: QoS excellent provided by the sales associate -- Tony. His attention to costumer support -- mattress evaluation to delivery -- was exceptional .
Response: Thanks so much for the review, Bob Oak! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Raven Eberth: My husband and I just left Mattress Firm and are excited for the arrival of our new mattress on October 8! Tony was very knowledgeable about the various mattress types and was able to guide us to a prefect fit. Tony wasn't pushy, which I appreciated, just there for advice and to an answer our questions. The store had a wide variety of mattresses to try out, including the Purple Mattress which was interesting to try out in person. I highly recommend this location, its easily accessible and has everything you need to make the best decision for you!
Response: Thanks so much for the review, Raven Thomas! Please feel free to text this number any time and we'll respond ASAP with any inquires you may have.

Raju Ali: Buying experience with Mr. Kishori was amazing, he helped us through every step, never rushed us and gave us the best advice. Now we sleep better and feel better. Thank you Mr. Kishori
Response: Raju Ali, thanks so much for the review! Feel free to call us any time and we'll respond ASAP with any inquires you may have

Amy Melki: I had a really great experience buying my first mattress from Mattress Firm. Tanveer, who sold me the mattress, was very helpful and kind. He gave me a 100$ discount by giving me a free bed frame, which was amazing! I got a good price for my mattress and I am very happy with my purchase all in all.
Response: So happy you had a great experience with Tanveer we truly appreciate the great feedback and look forward to helping you in the future.

Brooke Levine: My family and I had a great experience shopping for my cousin’s mattress. Ask for Tony, he was awesome. He had loads of information for us, answered all of our questions, was patient, and made the experience very enjoyable. Great gentleman who listens to your wants/needs and provides genuine guidance!
Response: Thank you for the kind words Ms. Levine! Tony truly is an asset to this team and we are so happy that he took great care of you. Please let us know how we can be of service in the future.

Shadi George: My husband and 12 year old son had the misfortune of going into a Mattress Warehouse but left within 5 minutes due to our interaction with the salesman. As a last resort, we thought to check out Matress Firm. My 12 year old son said it best upon being greeted by Tony, " this place is 1000 times better already." He wasn't wrong. Tony was patient, informative, helpful, and didn't push but rather left the decision to us. We were able to purchase my daughter's mattress and picked one up for ourselves. Thank you Tony for the exceptional service! We'll be back and will refer customers to you at any chance we get.
Response: We are so happy you had a great experience with Tony and truly appreciate the great review. We look forward to helping you in the future.

Agnes Ludwikowski: Andre in the Fairfax store was very helpful with our temperpedic purchase. We look forward to receiving our bed.
Response: Thanks so much for the review, Agnes Ludwikowski! Feel free to call us any time and we'll respond ASAP with any inquires you may have.

Jaime Peters: The customer representative was quite helpful and courteous. His calm and patience helped win my business. The representative's quick decision-making helped me narrow down to only two options for bed mattresses. He also gave me discounts for which I am truly grateful. Thank you much!
Response: So happy we were able to find you a great mattress at a great price and are truly grateful for the generous review.

Matt Laptad: My wife and I bought a mattress from Tony about a month ago. Tony was great, very attentive. We had our mattress delivered yesterday and we were confused on how our adjustable base worked. He welcomed us in and spent time with us answering all the questions we had. Tony is very knowledgeable, friendly and professional. I highly recommend this location and working with Tony.
Response: Thank you so much for the great review! So happy Tony was able to walk you through the remote and we are all here to help you in the future.

18. Mattress Warehouse of Alexandria

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526 reviews
Mattress Warehouse of Alexandria
Prices
4.8
Product Quality
4.9
Services
4.8
Professionalism
4.8
Attention
4.8

Address: 382 S Pickett St, Alexandria, VA 22304, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 703-212-9040

Guy: Mattress store


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Mattress Warehouse of Alexandria: what do users think?


C. Kinder: Imtiaz was fantastic and I loved my time on the store at Mattress Warehouse Alexandria. He spoke me through all my options and was very patient with my decision. My parents will be very comfortable this Thanksgiving in my new guest room because of Imtiaz’s help. Great place to buy a mattress.

Aliza Martinez: Imtiaz took good care of my husband and I when we came in looking for two twin size mattresses for a daybed in our guest room. Best prices for the pieces we could find and at the better quality. Will be back for any other mattress needs

Simon Atapan: Sahid made everything from help choosing the right mattress, scheduling the delivery, and payment seamless.If there's a 6-star, I would give him 6-star.Thank you!

Kimberly E: I worked with Imtiaz on buying a new bed/bed frame/ box spring set and he was incredibly helpful! Gave us space when we needed to discuss privately but also was never too far away when we had questions. Really enjoyed it! Imtiaz was straight forward with what was in stock, his possibilities, and finding options that matched my desires AND budget. Pretty great time.

Courtney McKay: Imtiaz was absolutely excellent to work with! He was informative, kind, and provided us a wonderful customer experience. We had shopped at another mattress store but chose to purchase from Mattress Warehouse because of his service. Thank you again Imtiaz!!

Cara Dobbins: Imtiaz was very helpful during our mattress buying experience. He greeted us right away and got started by helping us select the level of firmness that was right for us. He presented us with options at every step until we reached the right products for us.

Lauren: Bonnie was super helpful with helping my husband and I pick out a new mattress and bed frame! Mattress warehouse is a very military friendly place and we appreciated it so much! The prices were fair & the customer service was excellent!

Emily Dillard: We walked into the store just to browse for an upcoming purchase and Imtiaz was incredibly helpful. He walked us through the different brands and materials, assisted with picking out the best pillows for us, and helped us save some money. I recommend visiting Imtiaz the next time you’re in the market for a new mattress!

Carmelle Philippe: Mekides was amazing!!!! I have never recieved customer service like this. She helped me narrowed down a mattress. Best PRICE. They give 10 percent off for teachers. She will work with you & do everything and anything to get you a great price!!!!

Janine Byas: This Mattress Warehouse location has excellent, knowledgeable representatives. I have purchased three mattresses here over the last four years as I have replaced other mattresses and moved my mom out here, and I have recommended them to others as well. Came in today with my boyfriend so he could replace his old mattress and we both learned so much, he tried out at least a dozen beds, and walked away with a great deal and delivery date. Professional, friendly, patient and truly helpful no pressure sales experience. Thanks Sahid and Imtiaz!

19. Mattress Warehouse of Langley Park - University Blvd

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175 reviews
Mattress Warehouse of Langley Park - University Blvd
Prices
4.7
Product Quality
4.7
Services
4.8
Professionalism
4.7
Attention
4.7

Address: 1425 University Blvd E #101, Langley Park, MD 20783, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 301-431-5737

Guy: Mattress store


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Mattress Warehouse of Langley Park - University Blvd: what do users think?


Daniel flores: Abraham was a excellent sales rep. Came into the store today looking for a specific bed and he helped me look at all my options. From showing me different comfortable beds he had in the store and also working with me to meet my meets. I strongly recommend shopping here if you look for affordable prices!

Chichimarengue Lewis: I am thoroughly impressed with the amazing customer service, product knowledge and ease of purchase that I received at the Mattress Warehouse! Abraham was courteous and kind, while I looked for the perfect mattress to ease my sleep issues. I expressed that I have spinal trouble and need support to keep myself active during the day with minimal pain. He was able to recommend more beds than I’d expected and patiently worked with me and my budget to achieve the comfort that I desired. I highly recommend that if you’re in need of a good nights rest, that you stop by and see Abraham at Mattress Warehouse!

modousing: Abraham and jorge were both very friendly, Abraham made sure I got the best price match and threw in a discounted delivery price. Very patient and knowledgeable about mattresses. Definitely come here!

leydi hernandez: Abraham did a very good job explaining all in store options, along with each feature available on each product. Worked with my budget and found me a great option at my liking. Walking out satisfied.

Lauren Matthews: Excellent customer service. Dropped in with only an hour and a half left to closing and Abraham was wonderful. He was enthusiastic and knowledgeable and he let me try out multiple mattresses until I found the right one. I was on the fence about making a large purchase but he got me a great deal on a mattress/box spring set that I couldn’t say no to. Couldn’t have asked for better customer service.

Krystin Balzarini: My husband and I were searching for mattresses for our owner's bedroom and guest bedroom after purchasing a new house. We worked with Lee and he was absolutely fantastic. He was able to help us determine our mattress preferences, made us feel safe in the store by using COVID-19 precautions, and was able to work with us on a price point that fit our budget. I would highly recommend this store and asking for Gordon, I truly felt taken care of while working with him. We will definitely be returning to this location for future purchases! Thanks again for a great experience!

Lois Thompson: Great! Great! experience at this location. Staff members were very helpful and very knowledgeable about each mattress. This location has a wide range of mattresses on display. I spent four hours in- store in making my selection. I will encourage my family and friends to shop at this location. You should shop at Langley Park location as well, you will like it! A.L.T.

Ian Gray: Was in the market for a King Sized mattress with cooling and plush pillow top and Abraham was my very attentive and knowledgeable. Answered all my questions, provided great recommendations and even issued coupons and discounts for a First Responder. Would absolutely recommend and would do business again.

Dee Balliet: Overall decent experience buying. I wasn’t able to get financed; I imagine due to having a credit score under 600, even though I have more than enough income. So I ended up not being able to finance the “dream bed” and I bought out of pocket a similar style but about $400 less in price before; that I’m not completely comfortable with; I actually preferred a different mattress as an alternate choice but the salesman assured me the Simmons Dixie x Charli was far superior to the Serta. I’m going to chance it but I always have a bad taste when a salesman get a a little pushy. Granted he did spend a significant amount of time with the customer before me so by the time he was able to work with me the store was close to closing. Going to give it a try and if I don’t like it will return in 30 days and pick out a different more suitable mattress. Also store advertised sale price on the mattress I purchased; but when he rang it up he then says the sale signs on the mattress aren’t accurate and the sale was over, but didn’t explain why he told me when I first asked about the mattresses on sale. So also struck me as odd. Otherwise delivery drivers were great and on time, great communication.

SuitlandsStrongest09: Henry was patient, friendly and well informed of the mattresses in the store. He was very attentive to our needs of picking the right mattress. We were in there for a few hours and he never got impatient or upset. My Wife and I are very appreciative for his excellent customer service and professionalism. Thanks Henry!!!!

20. JMD Furniture

LEAVE AN OPINION
502 reviews
JMD Furniture
Prices
4.5
Product Quality
4.4
Services
4.4
Professionalism
4.4
Attention
4.4

Address: 2346 Iverson St B, Hillcrest Heights, MD 20748, United States

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: +1 800-541-4707

Guy: Furniture store


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Jamari Thomas: This is the worst store ever. Please do not shop here. Their furnitures do not last long and their customer service is the worst. They’ll take your money and no refund at all even if you called the police on them

Katrina Mckoy: The person at the JMD on Iverson Street has a nasty attitude. If a customer is calling about any kind of issue your job is to help as best you can without the attitude or give the phone to someone else. This is your job and what you get paid to do. I will not go back to any JMD Furniture or refer them to anyone else!

Anthony Ajaegbueze: This is a very bad furniture store. They sell very cheap items that breaks in less than a month. Their financing is double what you are told at the store. They scam people of their money. I spent $1k at the store and no one told me it was a 90 day leasing. Now I’m going to pay $2300 on a $1k furniture that’s already damaged in less than a month. I hate this place.

Darlene Keeton: If I could give them less than 1 star I would. I purchased a twin size mattress, box spring and two dressers.The mattress that I purchased was infected WITH BEDBUGS!! Called the store spoke to a representative, who spoke with the manager about the problem. I was asked to send pictures of the of the mattress, which I did, and was told I would get a FULL REFUND. When I got to the store they only wanted to refund me for the mattress not the dresser. In turn I said "I was told that I would get a full refund for having to deal with this huge problem". They said "No we can only refund you for the bed." I said to him "What about the bed I had to discard and my child has no bed to sleep on? What about the furniture that I have to throw away? Not to mention having to bring in exterminator!! But still no compensation!! HORRIBLE BUSINESS take my advice DON'T EVER PURCHASE anything from JMD FURNITURE, EVER...!!

Doris Washington: The sweetest nicest people in the world!! Got an amazing deal on a really beautiful mattress and the box spring was free. They go above and beyond to work with their customers and absolutely treat you excellently!! I can't praise them enough. They also sell household items, nick nacks and other great stuff. Best buying experience in my whole life. Will definitely buy any future from them and shop in the store regularly!!! Just a great place hit one star by accident it should be 5 stars sorry!!!

Devonne Newsome: On October 9, 2019 I discovered JMD Furniture while searching for a black dresser on Google. I went to the District Heights, Md location about 11:00 am and was greeted by the manager when I walked in. I told him what I was looking for. He showed me several options and I decided on one of the black dressers, and also purchased the black platform bed and the nightstand that matched the dresser. By 2:30 the same day my furniture was delivered and set up by James and another gentleman!! Yes, delivered the same day!!! Unheard of! They were very professional, skilled and had all 3 items assembled in less than 2 hours. The furniture is beautiful and well made. While in JMD I saw other pieces of furniture that I will be buying. I highly recommend this store if you are working with a budget, but yet looking for high quality, a large selection to choose from, and most importantly when you need it the same day! I did not need mine the same day so that was a bonus and what I call exceptional customer service! Thank you JMD!
Response: Thank you Devonne. We are so glad to have patrons like you for giving us an opportunity to serve you.

Racquel “Scrumptuosity” Hill: I had the BEST EXPERIENCE!!! This was my first furniture buying experience anyways and they made it grand. When I walked in I was unsure about what I actually wanted to purchase even after browsing online and reading the circulars that come in the mail. The Woman who assisted me was VERY nice, patient and helpful. She showed me everything I wanted to see even if it had her walking in circles. I went in yesterday, purchased a Mattress and Box-spring and was worried that it wouldn't be able to be delivered that day being as though it was my only off day for the week. The Woman assured me that I would get the bed delivered that day. She gave me a window of time, the "driver" showed up around the time and I was surprised that it was the Owner of the store and his son. He also let me know that the salesperson I was working with earlier was his Wife. I thought that it was so sweet that they were a family business. He put up my bed quickly and left. Overall, the experience was great and I will be ordering again. After reading many of these reviews I think that people don't understand that this is a discount furniture store. Don't expect Crate & Barrel furniture here, it is a place to get inexpensive furniture pieces at a lesser price. Also, from my time there I noticed that they only have one truck and a few delivery helpers it probably would help to go in there on a slow day and time I suggest early Weekdays.

Thomas Brooks: Don't spend your money here. I went in to buy a recliner. When I sat in the recliner I wanted to purchase , I was told these seats are not for sitting.... I asked how do I determine which was most comfortable to me and of coarse he had no answer.

Deborah G: I visited and purchased from the District Heights location. When I walk in I was immediately greeted by staff and asked if they could be of assistance. We made our selection the staff wrote us up, delivery date was scheduled soon we cashed out and left. Employees were upbeat friendly and professional at all times. My delivery arrived as scheduled the two young guys called to keep me updated they arrived delivered my furniture they were professional,friendly and careful. I was very pleased. My experience at JMD furniture was outstanding and this will be my go to place for my furniture needs. The furniture looks great and is a great quality for the price and so easy to assemble I purchased the 11pc bedroom set with free mattress and box spring( and it’s a real mattress and box spring not a foam topper). If you’re on the fence stop in I’m sure you won’t be disappointed.

Heather Gray: I ordered this mattress and I had a wonderful experience from beginning to end. They kept me updated on when it was being processed, shipped, and delivered. It's a good quality mattress at a great price and Very comfy. The delivery men were 5 minutes early and got it in and out within 20. I will definitely purchase from JMD Furniture again. Thanks for everything!