Best Red Roof Hotels Washington Near Me

Tim Martin: An utterly disappointing experience. For our stay, we booked a king room with ADA accommodations. After checking in and making our way to the room, we discovered that Red Roof had canceled our ADA room and gave us a "free upgrade" to a premium king room valued at $8/night. However, when I went back to the front desk to inquire about the missing ADA facilities, the attendant seemed surprised as his system did not alert him to the change to our reserved room either. (Apparently, the previous occupants extended their stay in the one room with a walk-in shower.) In short, Red Roof modified our reservation without any notification, and the onus fell to us to inquire, not the staff to explain and apologize. The "premium" features include: One Complimentary Snack Bag (value $10), Large Extra Pillows, Love Your Linens® Bedding, Modern Shower Head with Multiple Settings, Rest Suite Beds by Serta®, Spa-Like Bathroom, and Upgraded Coffee Experience. Of these, the only actual value was in the bedding. The "Spa-Like Bathroom" and "Shower Head with Multiple Settings" are complete fiction. The "Complimentary Snack Bag" is barely above notice, and the "Upgraded Coffee Experience" is a Keurig machine in the room instead of what I can only imagine is a 50-year-old model Mr. Coffee. The rooms are uncarpeted, and the dirt on the floor transfers to your feet quickly. There is no cleaning service whatsoever. Red Roof does not empty trash, replace towels, make or change the bedding. When we first entered the room, a note encouraged us to tip the cleaning staff, but I could not fathom what we would be tipping for. Cleaning staff tips are for going above and beyond; for whatever reason, the standards here are far below the norms. The front lobby is permanently closed, meaning the only interaction with the staff is through the high-security, ultra-impersonal night window. The "smoke-free" rooms clearly were not. Upon arrival, the entire building reeked of some recent cigar smoking. Finally, the noise levels were unacceptable. The building construction amplified every movement on the floor above. I woke up in the dead of night to the sound of conversation outside our door several times. Sounds of glass-packed souped-up hot rods along the adjacent U.S. Route 1 were near-constant between midnight and 2 AM. The difference between "premium," "superior," and "deluxe" is roughly $7/night, but in reality, it is not of any real value. (Notice that "deluxe" is the lowest level of quality - there is no "standard.") According to Business Insider, Red Roof Inn PLUS "comes in at a slightly higher price point than the standard Red Roof Inn, [and] features include additional outlets, better bedding and wood-like vinyl flooring, which is easier to keep clean than the carpet used in traditional Red Roof properties." If this is the quality of the "slightly higher price point" , I shudder to imagine the standard.

Angela Wright: Well where do I start because I have lived here for a very long time for work everyone here has been so accommodating some more than others. Rooms: the rooms are always cleaned thoroughly and if you need anything extra they will do for you without hesitation. Grounds: the grounds/property are always clean, no trash everyone, flowers and landscaping is definitely a beautiful feature. Front desk staff: I must say the staff is exceptional pleasant and kind. As I see their everyday face to face interaction with people shows kindness. The only exception is that this is a pet friendly environment with no extra cost to have here and that is AWESOME! But Red Roof Inn does not a waste bag area. They offer no pet poop bags for guest but they still get an excellent rating in my opinion.😊

Christina Elliott-Graves: So follow up from my “stay” at red roof. I didn’t keep the room that night I checked out immediately and was told I can get a full refund from the hotel. Booking.com called them the next day to confirm the refund, one staff member responded that the general manager is the only one who can approve it. So fast forward 9 days later. I call booking.com to see what’s the hold up on my refund they respond that the general manager did not approve the email yet so they will reach out to red roof. Booking put me on hold called them then said the general manager is sick. Fine. In the meantime I give their guest relations a call to see how they can help, they sent a email to relations director. Today I get a call from a staff member of red roof inn he tells me he is the general manager and I need to call booking and tell them that they verbally consented I remind him that they are waiting on a email and he starts arguing me down about it. So I hang up on him talking over me and call guest relations and again NO HELP. At a lost at this point !!!!!!!

Dameon Anderson: No phone in room and toilet handle was broke!!

Nawazish Malik: 1. The most dirtiest motel in area. 2. No lock in bathroom. 3. No breakfast by having excuse of COVID whereas every motel in area has breakfast included. 4. No staff available in morning at 9 am for check out.

Andy Dietrich: Cheap Rooms a Lot of Late Night Noise going on and folks using this as TLF vs traditional Overnight Stays I think they may be updating the rooms as there is a Ton of Construction Going On.