Best Hampton By Hilton Hotels Washington Near Me

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1. Hampton Inn Washington DC NoMa Union Station

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582 reviews
Hampton Inn Washington DC NoMa Union Station
Price/Quality
5
Services Available
5
Location Possibility
5
Parking
5
Wifi
5

Address: 501 New York Ave NE Suite A, Washington, DC 20002, United States

Telephone: +1 202-393-1001

Business type: Hotel



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Hampton Inn Washington DC NoMa Union Station: what do users think?


Ed Long: Excellent hotel for the price we paid, big room and good breakfast, free shuttle into central DC

Bridgette Dinkins: I stayed at this hotel while traveling for work. From day one the staff was friendly and accommodating. The shuttle service was great. Breakfast was good and the staff were patient with latecomers trying to grab a bite by the 10 am cutoff. The Housekeeping Dept provided top notch service including a life saving last minute request when I discovered that I had left my laundry in a drawer and was already at Amtrak waiting for my train which was leaving in 45 minutes. Mr. Mike Burns of the Housekeeping Dept located my bag of laundry and coordinated with the shuttle driver to drop it off in time for me to make my board my train back home timely. What an excellent staff! I will be back definitely. Many thanks 😌
Response: Thank you so much for this wonderful review, I warms our hearts knowing that Michael was able to assist you, we hope to see you soon!.

Amanda: Everyone at the front desk was really nice and the rooms were very clean. The shuttle was insanely helpful for my friends and I! The pool and hot tub was also clean and a nice area. Breakfast was just okay, but pretty standard for Hampton hotels. Would definitely stay again
Response: Hello Amanda, Thank you for your review, we appreciate your feedback. I'm so happy to see you enjoyed your stay with us, I'm glad you were able to enjoy so many of our great amenities. We are happy to say, we are only days away from rolling out the new Hampton breakfast options, adding new menu items and refreshing the overall look and feel of the breakfast area. We hope you will come back to stay with us again soon, let us know if you like the new breakfast! Thank you, Bill D. General Manager

Ria Edwards: The room was clean and we had a great view of the Capital Building. The gym wasn’t as clean but its a gym and I appreciated being able to work out. The pool wasn’t the cleanest either but the kids enjoyed it. Breakfast was a surprise, there was a variety of things to choose from. This alone make a huge difference b/c if you’re with children especially, you save yourself the time and money of buying breakfast. The location of the hotel was close to pretty much everywhere we traveled to. We drove, so I can’t speak on public transportation. The stay was well priced, I’m glad our valet parking was included in it, because paying $50 extra per day would have been a deal breaker. But, the parking rates are similar for other hotels in the area, self parking isn’t really an option plus, if you did, the hourly charge would make no sense.
Response: Thank you for your review, we appreciate your candid feedback. I'm happy to see you enjoyed your stay with us. I will share your comments about the pool and fitness center with our team to ensure the cleanliness is always our goal. I understand your comments about the parking charges, almost every hotel in Washington D.C. faces the same challenges with parking, we do our best to keep our rates as low as possible while still providing good service. Thank you, Bill D. General Manager

Dag Oestlund: Outstanding service! Due to overbooking, the management acted swiftly to arrange for accommodation for me at an upscale hotel. All expenses covered by Hampton Inn. Even better was it that the other hotel were located closer to my next day meeting. I could not have been more happy. I highly appreciate the managements effort to satisfy their customer. Will definitely book there again.
Response: Hello Dag, Thank you for your call this morning, it is always nice to hear from someone who is pleased with the service provided. While I'm sorry we had to send you to the Embassy Suites, I'm happy the experience was a good one for you and that our partners over at Embassy Suites took great care of you once you arrived. If there is anything else I can do to be of service, please let me know. Thank you, Bill D. General Manager

2. Hampton Inn & Suites Washington DC-Navy Yard

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925 reviews
Hampton Inn & Suites Washington DC-Navy Yard
Price/Quality
5
Services Available
5
Location Possibility
5
Parking
5
Wifi
5

Address: 1265 First St SE, Washington, DC 20003, United States

Telephone: +1 202-800-1000

Business type: Hotel



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Serene Says: Better than I expected. Rooms were spacious and clean. Get a room with the stadium view. Excellent views! Quiet atmosphere and cozy feel. Staff was all friendly and welcoming. Breakfast was average, plentiful. Parking was $55/night plus tax with valet only. There’s a lot right across the street that was MUCH cheaper and very accessible. Use it! Pic of the parking lot from my floor is attached to this review. The rooftop bar and grille were only worth visiting if you want to take in the nice views and chill atmosphere. The food was HORRIBLE. It was like eating microwaved elementary school lunchables! The drinks were extremely watered down. There are plenty of restaurants right next to the hotel to eat at. Don’t waste your time or money there. The restaurant is the sole reason I gave this location 4 stars.

Vy H.: Had a great stay here last weekend during the holidays! Staff was friendly and the online checkin process for the digital room key was great. Got a 1 king bed room—pretty clean, no complaints. There’s a fridge and safe in the room. Downstairs, they had complimentary coffee and baked cookies! It’s a great location and literally right next to the Nationals Stadium, with lots of options for food all around.

JB Morrill: My friend and I were visiting Washington out of town for a concert. We are both 18 years old and very responsible. We reserved a room for 2 nights through Trip Advisor and had already paid the amount due, however, the receptionist did not let us check in claiming we were not old enough. While company policy does say you must be 21 to check in, most hotels also have the same policy but were a lot more accommodating. They not only refused to let us check in but did not help us in finding a different hotel to stay. They also refused to give us a full refund afterwards.
Response: Hello JB Morrill - We are so sorry to hear about these issues you had to deal with while checking in. We are committed to providing quality service and the best guest experience, and we missed the mark. We are looking into this internally. Please message us at https://help.hilton.com/s/contactsupport, or call us at (202) 800-1000 so we can gather additional information about your concern. This would be a tremendous help to us in resolving these issues.

Ronda Winfield: Great property -- staff was professional, welcoming and very accommodating. Be aware that there is no self-parking and valet charges an usually high fee ($65). There is a public parking lot directly across the street which charges between $14 - $20 for overnight parking. Would definitely stay again.

Carlos Pulido, Realtor: I am a Hilton Honors member, for a long time now. Always stay in Hilton hotels all over. There are always clean, always great attitude from the staff. This was special because they allowed me to do early check in at 11 am, that was amazing. Thank you.

Joan Dineen: This is a poorly designed hotel that is now very tired and charmless. Our “premium” room had an air conditioner that was too loud to use at night. We were told that they were going to be updated but that certainly had no effect on our actual discomfort. Breakfast is all processed foods and industrial scrambled eggs. We moved to a much nicer, newer and less expensive hotel nearby.
Response: Hi Joan Dineen - We're sorry to hear about these issues with our property and amenities. We will use your feedback to improve. Could you please contact us at https://help.hilton.com/s/contactsupport or call our team at (202) 800-1000 for follow up? We hope to have the opportunity to deliver a more pleasant experience on a return visit.

3. Hampton Inn Washington, D.C./White House

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893 reviews
Hampton Inn Washington, D.C./White House
Price/Quality
5
Services Available
5
Location Possibility
5
Parking
5
Wifi
5

Address: 1729 H St NW, Washington, DC 20006, United States

Telephone: +1 202-296-1006

Business type: Hotel



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Brian McClure: Nice, well-maintained location. Clean room with a very nice front staff that treated us well. Breakfast was good and the hotel lobby was nice and large for plenty of seating. Very close to the White House.Would definitely stay here again.

Drew Kenyon: We loved our stay at this hotel. The breakfast was good enough to get you going each morning and the location was elite. We walked everywhere from our hotel! The Washington monument was only about 15 minutes if you walked and there is a lot to see over there. The room was clean, and the service was incredibly nice. 10/10 will be staying here every time we visit DC. Panera bread is across the street from the building (roughly 140 feet) and McDonald’s is right around the corner (4 minute walk if you’re a sloth) Great hotel!!

Nick Running: Stayed at many Hampton inns and this one was just OK at best. Our room would not heat at all, stuck at 64 all day and night, pretty cold! The shower had black mold all over. The worst part was the bed, and absolute rock! I would suggest the garden inn just a few blocks east.

4. Hampton Inn Washington-Downtown-Convention Center

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1456 reviews
Hampton Inn Washington-Downtown-Convention Center
Price/Quality
5
Services Available
5
Location Possibility
5
Parking
5
Wifi
5

Address: 901 6th St NW, Washington, DC 20001, United States

Telephone: +1 202-842-2500

Business type: Hotel



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Kelly Mitchell: The hotel staff were friendly and accommodating. The cleanliness of the hotel was superb. I am very finicky and pay close attention to details when it comes to cleanliness, especially at hotels and restaurants. I didn’t see as much as a stray hair in my room. The location is also great. 20-25 min walking distance from most major attractions. I look forward to staying again.

Tory L: Mr. Perry was a great help after a mix up on my end left some colleagues doubled up and me room-less the first night of the trip. He was fast and very understanding. Everyone had all their rooms straightened out and I was checked in to a beautiful room. The room was large, well stocked with everything I needed, clean, and breakfast was available for a long period of time which was nice to accommodate early or late risers. Thanks again for all the help!

Laura Hefferin: Mike at the front desk was the best. He gave good advice for navigating around the city and even provided an excellent recommendation for dinner. I really appreciate his kindness. Hope Hampton is aware of what a gem he is! I also found the staff running the breakfast area worked very hard and kept up with the large crowd each morning. The hotel is in a great location. Short walk to the metro and there was a circulator bus stop across the street, by the little park.

Mila: I enjoyed my stay here. The staff were friendly and welcoming. They accommodated me earlier than typical check in time. They also had freebies on the counters and maps of the city. The room was nice and it had a refrigerator. The breakfast was good. They provided a hot and cold breakfast. Gloves to use and hand sanitizer. There were also wipes. Check in and check out were easy. They also held my bag after checkout so I could explore some more.

5. Hampton Inn & Suites National Harbor/Alexandria Area

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904 reviews
Hampton Inn & Suites National Harbor/Alexandria Area
Price/Quality
4.3
Services Available
4.2
Location Possibility
4.2
Parking
4.2
Wifi
4.2

Address: 250 Waterfront St, Oxon Hill, MD 20745, United States

Telephone: +1 301-567-3531

Business type: Hotel



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Lindsay Green: Stayed here for a cheer competition at the Gaylord. It is conveniently located across the street. Lots of restaurants & shopping within walking distance. Complimentary breakfast was delicious. The kids really enjoyed the pool, was a little to cold for the adults. This hotel was very clean. We really enjoyed our stay.
Response: Lindsay Green- Thank you so very much for the perfect review! We are so glad to hear that you enjoyed our property as well as the National Harbor area! Looking forward to your return- at the Hampton Inn and Suites National Harbor!

T CH: Great stay! Huge room! Great location! Our only issues were a loud high-pitch sound when the hot water was on…low water pressure…and only one side of the bed had USB/outlets. Parking was easy…and access to other harbor areas was convenient. Definitely recommend.
Response: T CH Thank you so very much for the awesome review! We are so glad to hear that you enjoyed our property as well as the National Harbor area! Looking forward to your return- at the Hampton Inn and Suites National Harbor!

Kunjan Shah: I was in town ITW trade show and everything was sold out. This hotel was across the street from the convention center. It worked out for me. Rooms were clean and all the things in the room were clean and sanitized. I would stay here gain if I need lower budget hotel.
Response: Kunjan Shah - Thank you so very much for the awesome review! We are so glad to hear that you enjoyed our property as well as the National Harbor area! Looking forward to your return- at the Hampton Inn and Suites National Harbor!

Thomas McAuley: The location is perfect for easy walking distance to dining and shopping. The front staff was friendly and professional. The lobby and room was very clean. The only reason for four and not five stars is the breakfast. We arrived about 10 minutes before the end of breakfast, and they were out of items and not looking to restock. We had a great visit and I would stay here again.
Response: Thomas McAuley- Thank you so very much for the awesome review! We are so glad to hear that you enjoyed our property as well as the National Harbor area! Looking forward to your return- at the Hampton Inn and Suites National Harbor!

Katie Vogler: My family always stay within the Hilton family and most the time we stay at Hampton Inn. We decided to take our 4 children away for the night and chose to stay at the National Harbor. We stayed on the 6th floor, the room was ok, the one thing we loved was the large windows. The down fault was that the windows opened outward with no screen on the other side and large enough that our toddler could’ve climbed out of it so we made sure to keep those closed. The lobby was very nice, breakfast was alright nothing overly delicious just typical. We loved the fact that is was a short walk to the water. Overall we would stay here again if decided to stay in the area.
Response: Katie Vogler - Thank you for taking the time to complete this review about your recent stay at our hotel. We appreciate all feedback from our guests with the goal to improve upon where we fell short during your stay. Our team strives to provide superb personalized service to all of our guests, and your satisfaction is our greatest reward. I will certainly share your review with our team to assist us in continuing to enhance our service and hotel.

Adeola Adeniyi: The room is spacious and clean. The complementary breakfast is great and has lots of options with staffs that are readily available to assist. The location is easily assessible to the surrounding national harbor environment. The cons for me is the paid parking. Overall, we enjoyed our stay.
Response: Adeola Adeniyi- Thank you so very much for the awesome review! We are so glad to hear that you enjoyed our property as well as the National Harbor area! Looking forward to your return- at the Hampton Inn and Suites National Harbor!

6. Hampton Inn & Suites Arlington Crystal City DCA

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846 reviews
Hampton Inn & Suites Arlington Crystal City DCA
Price/Quality
4
Services Available
4.1
Location Possibility
4
Parking
4
Wifi
4

Address: 2000 Richmond Hwy, Arlington, VA 22202, United States

Telephone: +1 703-418-8181

Business type: Hotel



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Charlie Moon: I always stay at Hilton hotels. The standards are always very high with the Hilton brand. This location did not disappoint. All of the staff was very nice, the hotel was very clean, and the location was perfect. Frank at the front desk is one of the nicest people I have ever met in my life. His personality is very uplifting, he has this positive energy about him that is like no one I have ever met before. I will definitely stay at this property again and will highly recommend it to all of my friends and family.
Response: Thank you for sharing this wonderful review with us, Charlie! We're thrilled to hear you had such an enjoyable experience at Hampton Inn & Suites! We also appreciate your kind words regarding our team. We're pleased to know that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fabulous to hear! Your praise is not only rewarding, but also encouraging. We'd love to share yet another unforgettable visit with you someday!

Michala Enli: When we arrived at the hotel, the entire lobby was torn up being remodeled. This included the breakfast area. They had breakfast set up at the Holiday Inn next door, but the communication on where exactly this was, the hours, etc. was extremely poor. On the morning we checked out, the elevators down to the lobby were being inspected. There were no signs on the elevator buttons in the lobby or on any of the floors. After a few minutes of standing there pressing the button and nothing happening, we gave up and carried our suitcases down 6 flights of stairs. During the checkout timeframe seems like a really bad time to not have the elevators accessible to guests. Thankfully we were able-bodied enough to carry our luggage down the stairs. The room itself was nice and updated. I understand that this is all a necessary part of remodeling, but there was no note of these inconveniences on the website when we booked and I’m not sure if the room rates reflected this. The biggest complaint we had was the lack of communication surrounding these temporary changes. If we would have known about the remodeling in advance, if we had been informed of the changes to the breakfast, and if there were signs posted on the elevators informing us of the inspections going on that made them unusable, it would have eased a lot of frustration.
Response: Hi Michala Enli - We apologize for the inconveniences you had while you were with us. Could you please contact us at https://help.hilton.com/s/contactsupport or call our team at (703) 418-8181 so we can get more information? Thanks for taking the time to give us invaluable feedback.

J Ramses Arias: Great customer service, big comfy rooms with a microwave and fridge. The only complaint is that they don’t have room service daily. So we had to ask for dry towels for each day. The bright side is you get complementary breakfast daily. Would definitely recommend. Another great thing about this hotel is that your close by shopping malls and restaurants.
Response: Thank you for the wonderful review, J Ramses Arias! It's outstanding your time at Hampton Inn & Suites Reagan National Airport was so fantastic! We're thrilled you enjoyed our comfortable accommodations so much. We strive for excellence and your praise for our wonderful service lets us know we're doing our job! Please know that your concerns regarding our housekeeping services, will be addressed with the appropriate members of our team so we may improve moving forward. We can't wait to see you again soon so we can share another amazing experience with you! Have a beautiful day!

Tank Wells: First, the front and cleaning staff were very friendly and helpful. Room and food were good too. Hotel was clean and quiet despite construction. Airport Shuttle was also very responsive and friendly. However, the internet did not function the 4 days I was there. I could connect but there was no more than a few minutes of actual usable internet service on one day. In addition, my rate was wrong in the system and trying to get it fixed has become more than a pain. I left two messages for the manager and spoke to her on the third call. Still waiting for the quick call back letting me know it was fixed.
Response: We appreciate your feedback, Tank. We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to see you again in the future to share a more positive experience with you.

Alexander: Amazing location, friendly staff, and fantastic amenities/rooms. This hotel has it all, especially since it is finishing up a near total renovation. A very short walk to the Metro where you can quickly be in DC in a matter of minutes. HIGHLY recommend. The free breakfast and airport shuttle can’t be beat.
Response: Your opinion is greatly valued and helps us maintain an outstanding standard of service. You having such an amazing stay at Hampton Inn & Suites lets us know that we're providing exceptional customer service! We're glad our team made you feel so welcomed during your time here and that you enjoyed our location and friendly staff! We're thankful for guests like you that take the time to let us know how we're doing! Thank you for the feedback, and we hope to see you again!

Mary Fernandez: I love the Hilton Honors experience. Traveling over 30 years I select it when ever possible. The rooms, breakfast and service are the same quality from state to state. This one was nicely located and the parking options were good. Location, location location...sense of safety feels the same.
Response: Thank you for leaving us this wonderful review, Mary! We're thrilled your time at Hampton Inn & Suites Reagan National Airport was so enjoyable! It's also great to hear you took advantage of our convenient location in the heart of the city. We endeavor to offer our guests only the most memorable of experiences and your praise lets us know we're succeeding. We look forward to hosting you again soon for another fabulous experience!

Iákwb: The rooms are nice and the beds are very nice. Another good thing was we met a concierge Theresa who was very wonderful and helpful. One not so good thing is the pictures are deceptive with there being no pool. Also I was looking for a place to fill my water bottle and they sent me next door to another hotel.
Response: Hello Iákwb - Thank you so much for staying with us and we are sorry that we did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please reach out to us at https://help.hilton.com/s/contactsupport if you would like to discuss further. We hope you will come back and visit us again soon for a more positive experience.

7. Hampton Inn & Suites Glenarden/Washington DC

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494 reviews
Hampton Inn & Suites Glenarden/Washington DC
Price/Quality
4.4
Services Available
4.4
Location Possibility
4.5
Parking
4.4
Wifi
4.4

Address: 2901 Campus Way N, Glenarden, MD 20706, United States

Telephone: +1 301-322-3200

Business type: Hotel



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Deanna Lewis: We stayed here for a stop at six flags America. This was a perfect location due to the food and shopping nearby, The pool is nice (not too exciting but good for keeping kids entertained for a little)The breakfast here was excellent with good choices. Check in and out was also easy. Do ask for a room away from the elevators as they do make noise when they arrive on the same floor, if that is something that will bother you.

Amber Laviolette (The Traveling Crawfish): Hotel was quiet and clean. Javon (spelling?) at the front desk has amazing customer service and great hospitality. Great choices to pick from every morning for breakfast and food was delicious. Indoor pool was closed because it needed maintenance, but should be operational today. Great location near a shopping center so we could get anything we needed conveniently and about 30 minutes from DC. Would gladly stay here again.

Damilolo01: Clean hotel! Exceptional service! Warm space hot water available any time of day. Breakfast tasted great and everywhere was neat. Will def come back. Please keep up the great work. Thanks

Ketura Dor: I totally love my stay at this hotel. The complementary breakfast very job, everyday you get different options. The hotel very clean and very family friendly. This hotel is near shopping area that have a lot of restaurants, shopping stores, local Costco and Wegmans.

Leslie Hockman: The hotel is newer and extremely clean. The best part though was the incredible customer service we received from every employee we came in contact with. One of the best experiences we’ve ever had.

Joanne Briscoe: I enjoyed my stay at the Hampton Inn Glenarden/Washington DC. The hotel is well maintained, great staff. Breakfast was tasty and there are lots of other places to eat in the area as well. I would definitely recommend this hotel.

Anna Boyd: All in all the hotel was pretty niceHowever the area surrounding other than the stores was apparently riddled with crime also The hotel itself has thisRidiculous notion that you should have to make appointments for the poolSuper disappointing for my family
Response: Hi Anna Boyd - We're sorry to hear that you and your family had a disappointing stay with us at Hampton Inn & Suites Glenarden/Washington DC. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry we fell short of our high standards. Rest assured that your comments have been shared to foster improvements. Please reach out to us at https://help.hilton.com/s/contactsupport if you would like to discuss further.

8. Washington Hilton

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4344 reviews
Washington Hilton
Price/Quality
4.1
Services Available
4
Location Possibility
4
Parking
4
Wifi
4

Address: 1919 Connecticut Ave NW, Washington, DC 20009, United States

Telephone: +1 202-483-3000

Business type: Hotel



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Husky Ski: Very nice and flexible front desk service. Let me check in a little bit earlier. I left my noise canceling headphone behind. I called the hotel and they mailed it back to me, and I received it in 4 days. what a great service. Room is a little dated, but very comfy and has all the things you need. a lit if places nearby to explore.

Davaish Singh: Older property on outside, rooms are nicely updated with few issues. Room service was impossible to reach, excellent cleaning service and shoe shine. this is a good work hotel if you have to stay. it is not meant for families. Served its purpose, but parking is 52$ even for self park (valet not offered always) and they have a 20$ dest fee just because.

Aaron Stevens: Clean and comfortable hotel with easy check-in. Super soft bedding maximizing sleep time. The lady who checked me in could have offered more information on the hotel. The building layout is huge and tricky. Appreciated the bottled water at check-in.

Loretta Harrison: I travel quite a bit and have stayed at some of the best hotels around. I was truly disappointed with the check in and the size of the room. I only wanted to spend the night so I could travel home safely after an afternoon event. Parking was an extra $52.00 and $20.00 for a destination fee??? I am glad I purchased the room online cause they may have charged me for even more bogus charges. The entrance is spacious but the room is dated for a four star hotel. I say get your stuff together Washington Hilton. You can and should be soooo much better! PS. No microwave or mini fridge. Really

9. Hilton Washington DC Capitol Hill

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267 reviews
Hilton Washington DC Capitol Hill
Price/Quality
4.3
Services Available
4.4
Location Possibility
4.3
Parking
4.3
Wifi
4.3

Address: 525 New Jersey Ave NW, Washington, DC 20001, United States

Telephone: +1 202-628-2100

Business type: Hotel



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Jon Scott: Great place to stay in the heart of the city. Almost everything is a ten to twenty minute walk. If you need to go further, Union Station is just around the block. The rooms are clean, the lobby is well kept, and staff are very friendly. One of the key issues I find in hotel rooms is they have the AC blowing at the head of the bed. NOT here, it’s around the corner providing a very comfortable environment and I don’t wake up with a stuffed head.

Ronald Walker: Great experience overall for our family. Breakfast was wonderful - especially because the staff got to know us. I had some concerns related to the safety of the front drive (railing forced pedestrians to either squeese between the iron railing or step in front of cars) and iron struts sticking out from under the king-sized bed in our room, but we managed. Great location near Union Station.

Workin Mom: I booked the same day as an impromptu stay with the family. We checked in at 9pm. Choice of parking was valet $59 or park in the street which after 10pm is free & free on Sundays. I was able to park across the street. Our double bed room was clean. Beds are full size, not queen, but were comfortable and bathroom was nicely renovated. I paid $200 for a Saturday night, last minute which I think is reasonable. Modern TV, 2 USB ports and plenty of towels. The clock radio screen was broken & the bathroom fan had cracked drywall, 2 things that could easily be fixed. Overall, happy with the location, price & cleanliness.

Yuhan Wang: I got a corner room on the top floor with a perfect view. Looking at the capitol hill all night was an amazing experience. The shower is amazing. Great staff. However, I do not feel very safe around this area. You can find hotels that are cheaper, newer, and closer to those tourist attractions.

Christopher Platt: Travelled to DC with family for an educational trip, superb location for all that Smithsonian and National Mall had to offer - Union Station within two blocks walk. The hotel offered everything a young family would want, rooms were virtually soundproof, and everything was new, fresh, and clean. We were even welcomed by GM Jeff, he took great care of our kids and other guests at breakfast. Will 100% be returning to this hotel on all future visits!

Anthony Tijerino: My stay at the Hilton in Washington DC - Capital Hill was fantastic! Most notably, the staff member I met or interacted with were all incredibly friendly and helpful, and the hotel’s location is enviable - it is perfectly located within walking distance of many superb dining experiences, the many national monuments the city is known for, and it’s relative closeness from a variety of nightlife options. 10/10 would recommend this hotel as fantastic place to stay and I am 10/10 looking forward to my next stay!

It Starts at Home - Sonali Kapoor: The hotel is absolutely amazing, with the most amazing staff from the vallet to front office, they are warm,courteous,aware and just lovely. The rooms,resturant lobby were all spectacularly clean and everything in place. We enjoyed our stay and the breakfast was delicious. The bar has some gr8 drinks..evening vibe is gr8 there.

Paul Baltadonis: This was the single worst Hilton experience I have had. From the quality of the rooms (think 1960’s build with a late 90’s coat of paint and peeling wallpaper), to the lack of proper housekeeping (had to call multiple times to tell them that no one had serviced the room yet), to a generally ambivalent staff, this was a very poor Hilton experience. The hotel is in poor condition (look at the drains in the showers and the wallpaper and paint peeling off the walls, not to mention all the extra holes in the walls from where they’ve replaced towel holders, etc), the staff did nothing to correct the deficiencies of service (everything was brought to their attention and all they could offer was “oh, I’m so sorry about that”. No recompense, no offer to move us to another facility in the city, nothing. I’ve stayed all over the country, and have ranged in everything from Hilton Garden Inns to the Waldorf Astoria; this was, by far, the poorest example of a Hilton experience I have had. It is unfortunate that this happened to be a family vacation instead of just a work trip. We all got to enjoy this masterpiece….
Response: Hi Paul Baltadonis - We are so sorry to hear about the issues you had at Hilton Washington DC Capitol Hill. Could you please contact us at https://help.hilton.com/s/contactsupport or call our team at (202) 628-2100? We would love to investigate further and follow up with you. Thank you so much for leaving us a review.

10. Hampton Inn & Suites Alexandria Old Town Area South

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1379 reviews
Hampton Inn & Suites Alexandria Old Town Area South
Price/Quality
4
Services Available
4
Location Possibility
4.1
Parking
4
Wifi
4

Address: 5821 Richmond Hwy, Alexandria, VA 22303, United States

Telephone: +1 703-329-1400

Business type: Hotel



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Hampton Inn & Suites Alexandria Old Town Area South: what do users think?


Marc Freedman: On the plus side, the property is relatively cheap, it is in a good location, and the staff is helpful and friendly! And that may be enough for some. However, I suppose you get what you pay for... The shower drain was slow and the toilet had an extremely delayed fill. There has been a drastic reduction in amenities, such as the previously provided hair conditioner and 2 bars of soap. Room temperature was difficult to regulate, and bedding seemed well used. The workout facility needs attention. None of the TVs worked on the machines, and all treadmills need repair/maintenance Also, it is a very cold room with poor ventilation! The breakfast choices have been greatly reduced (but is still decent).
Response: Mr. Freedman, thank you for your feedback on your stay with us. I have shared your comments with the other departments to look into and repair. I do apologize for the issues. Again, thank you for letting us know of your experience.

brian davis: Overall stay here was great. Room was clean, staff was friendly and breakfast was filling. Only issue was the parking spaces. They were all very very small. I had to shimmy into my car and then carefully open the door and then back out so the rest of my group could get into the car. Other than that I would stay here again if needed. Very close to the Metro and highways.
Response: Good afternoon Brian, thank you for staying with us and giving us a good rating and some nice feedback. Regards, Alfred Matter General Manager

Lisa Rodgers: The staff was very accommodating, the room was extremely clean, the lobby was beautiful, and the breakfast was excellent. We were able to get to DC easily and were not far from restaurants and stores. When in the area we will definitely choose this hotel again.
Response: Hello Lisa, Thank you for staying with us and giving us a great rating and some very kind comments. Regards, Alfred Matter General Manager

N. Rey: I would NOT recommend this hotel. The A/C does not adequately keep the room cold. And it is SUPER loud! We called downstairs to ask what time breakfast was over. They informed us it would 1000. At 0921, my husband went down & it was OVER!!! We were given stained and torn towels at different times throughout our stay. The hotel should NOT be a part of the Hilton chain. I did not expect what we got.
Response: Hi N. Rey - We are sorry we did not live up to our high standards of exceeding expectations. Thanks for taking the time to provide your candid feedback regarding your experience at Hampton Inn & Suites Alexandria Old Town Area South. Please reach out to us at https://help.hilton.com/s/contactsupport so that we can investigate further and make this right.

Blake Hampton: My stay was pretty good. Hotel located not too far from the DC area, and a reasonable priced room. What really made me like this hotel was I stayed there during my move from Texas and when I checked out, I accidentally left my navy ring in the room, but didn’t realize it until I made it to NY. So I called and I called but no luck in retrieving it. I finally got a call from Ms Svetlana saying they retrieved my ring. And she was very friendly and kept me relaxed and relieved. She went out of her way to get it shipped to me and I can say I thank her enough. The ring meant a lot to me and she took that into consideration👏🏾👏🏾👏🏾👏🏾. So if you stay there, just know she will take care of you.
Response: Hello Blake, thank you for staying with us and giving us a good review! I am glad to learn that we could help with your ring and I will pass along the nice comments to Svetlana. Regards, Alfred Matter General Manager

Kevin Hanson: Great location. Great service. Room heater broke on last night of stay, on the coldest night too. The hotel was full because of the cheer convention, which made the breakfast experience chaotic. The breakfast food quality has deteriorated. Eggs and meats were overcooked and bland. Not sure if I would stay there again.
Response: Good morning Bob, thank you for staying with us and giving us a good review and some valuable feedback. Regards, Alfred Matter General Manager

11. Hilton Washington DC National Mall The Wharf

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740 reviews
Hilton Washington DC National Mall The Wharf
Price/Quality
4
Services Available
3.9
Location Possibility
3.9
Parking
3.9
Wifi
3.9

Address: 480 L'Enfant Plaza SW, Washington, DC 20024, United States

Telephone: +1 202-484-1000

Business type: Hotel



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P Taylor: Front desk, valet was great. Location was good and the hotel was aesthetically pleasing. The other reviews mentions the housekeeping duties being less than satisfactory and their right. I requested towels and toiletries and they never came. I requested the room to be cleaned while me and my family was out and it was never done. I watched the staff check rooms for room service (I happened to return while they were cleaning) and they never stepped foot inside. Then I had to chase them down for those extra towels. If it weren’t for that , this place would have 5 stars.
Response: We are so sorry to let you down, P Taylor. Thanks for taking the time to let us know about these issues. We strive to deliver exceptional service, and we missed the mark. We will work internally to make adjustments and improve our service and guest experience. Could you please contact us at https://help.hilton.com/s/contactsupport or call our team at (202) 484-1000 to learn more?

Shilpa Reddy: This is the worst Hilton that I have stayed at. My husband and I called our third party booking company and this Hilton to let them know that we would be checking in late as we had an overnight flight. We were told that this was noted on our reservation and not to worry. When we arrived for check-in, we were “greeted” by rude front desk staff. This person simply did not want to help us and told us he couldn’t find our reservation. Made it seem like this was our fault. Eventually, the reservation was found, but our request for a city view that was booked ahead of time was not met. We waited for two days despite calling twice to have our room cleaned. The front desk said that they weren’t sure what happened; but that they “dropped the ball”. Housecleaning was still cleaning and the front desk said they would check if they could come and clean our room; but then said that it was not possible and made us wait another day. We requested cups or glasses to drink water in since our room had not been cleaned and no supplies had been replenished. We waited 45 minutes and when we called the front desk were told, “we don’t provide glasses, but if it makes you feel better, we can”. What kind of response is this? Plastic cups were eventually provided. I have never seen such lousy guest service. The bedsheets slide off the mattress and there is no real duvet cover. We are Hilton rewards members and were told that we would not get points. We won’t be returning to this hotel.
Response: Hi Shilpa Reddy - We value you as a Hilton Honors member. Please accept our apologies for your unpleasant experience. Customer service and cleanliness are key priorities for us, so we're disappointed we fell short here. Please reach out to us at https://help.hilton.com/s/contactsupport so we can look into this further. Thank you for taking the time to share your feedback and for staying with us.

Catherine Poisson: This whole stay was strange and I should have taken the poor reviews more seriously. We used our Hilton Points to book a deluxe king room for a few days to visit DC. Upon arrival (more than an hour after check-in) the front desk staff informed us that they did not have a room ready or available for us. We’re flexible so we said okay, but they offered a different room - two king beds. We were just grateful to have a room, otherwise what would we have done? Waited in the lobby like others with our suitcases hoping for a room in the next few hours? So we take it, provide our credit card for incidentals, and head to our newly assigned room. The room was somewhat strange: they painted around the tv, the sink drain stopper was dislodged and did not work, and on the first night there was an extremely loud boom that woke my husband and I both up, called the front desk, and they said everything is fine. We genuinely were concerned enough to leave and stay somewhere else but ultimately decided to stay since it was the middle of the night. These things happen, no problem. The location was great and they actually have a pool which we didn’t know so that was a plus. Fast forward to today, a week after our trip, we see we were charged more than $800 (our room was already fully paid for using points), and also a miscellaneous $200 is pending. We call Hilton and after 30 minutes on the phone they say it was a room “upgrade”. With what we already paid, I could not imagine paying $1,800 for our “upgraded” room for three nights. Obviously we will not be paying this. A case has been made between our Hilton credit card and the hotel which we’re hoping has a positive outcome. I just want to warn others of our experience and the possible fraudulent charges, which result in the guest having to take time out of their day to correct hotels mistakes.
Response: Hello Catherine, First and foremost, please allow me to extend my sincerest apologies for the inconvenience you suffered as a result of the issue you experienced with your room type. I understand how frustrating this must have been for you. In regard to your points reservation, this specific reservation was not reserved with points on our end. I would love to connect with you via email and go over your concerns during your stay. My email address is wesley.tan@hiltondcnationalmall.com and I look forward hearing back from you. -Wesley

Robert P: Good location for visiting the mall but not convient to downtown for restaurants or shopping. Meeting family so booked a two bedroom suite. Very strange set of rooms. No dressers, desk, single chair. Only small hand towel rack in bathroom, no place to hang bath towels. No place to put clothes since no dressers. Had to call down for hangers, robes, luggage racks, extra towels. Room rate included access to "executive lounge" (free breakfast, evening drinks and snacks) but on check in told it was closed due to "Covid precautions", which was total BS since the bar was open with people sitting elbow to elbow. There are better places to stay in DC for what we paid here!
Response: We are so sorry to let you down, Robert P. Thanks for taking the time to let us know about these issues. We strive to deliver an exceptional guest experience, and it sounds like we fell short. Could you please contact us at https://help.hilton.com/s/contactsupport or call our team at (202) 484-1000 so we can follow up with you further?

Mike Maynes: Let’s start tomorrow with the positives. This Hilton has a good location for DC Metro as most lines connect under the hotel plaza. It’s about 10 minutes (walk)to the Mall and 10 minute walk to waterfront. Our room had two king beds and a large shower. Make sure you pick a North facing room to see some monuments. The negatives include overpriced breakfast at the hotel restaurant (low quality fruit), no bathroom fan, and all of the L’enfant plaza restaurants and shops close late afternoon when the business crowds leave. They are also closed on weekends. Plan your dinners accordingly. Overall, the place was OK, but underwhelming.
Response: Hello Mike Maynes - Thank you so much for taking the time to let us know where we fell short. We will make every effort to ensure we do better in the future. Please reach out to us at https://help.hilton.com/s/contactsupport so we can follow up with you.

Tu Le: the location is great and everything is within 1-2 miles which is all walking distance. the room was very spacious and sanitary, the shower was fancy and everything was nice. also, we left our bag unattended to and thought someone stole it, the manager let us look through the security cameras and we were able to see that no one took the bag but we accidentally forgot the bag in our room so they gave us a spare key to grab our bag. great service, highly recommend this place :)

Andrea Wunderlich: You are on your own once you check in . Asked for a quick towel change both days and neither was accommodated, had to follow-up when we returned to the room late at night with tired kids who needed showers. I understand housekeeping is on a "request only" basis but when you request it two days in a row and it is disregarded both times its rather annoying. Hotel had a great location and rooms were updated and clean when we checked in,

tk Torres: READ BEFORE YOU BOOK !! I don’t recommend to stay at this hotel, I wish I had read the comments first. My room had stains on the wall. The restaurant menu has a few options. Be aware that they charge you a deposit of $100 for each night AND MOST IMPORTANT at 4 am we had to wake up because of a fire alarm and we had to wait in the shops downstairs, also it seems that this usually happens in this hotel because I was reading all the comments from the previous month and two years ago and others People had the same experience with the fire alarm, I find it a bit strange and disrespectful for a 4 star hotel. There are better options around.
Response: Hello Torres, Thank you, for taking the time to share your feedback. Please accept our sincere apologies that your stay was not up to your standards. This is not the service we wish to provide to our guest. We do understand that the fire alarm going off was a huge inconvenience. The alarm that went off was not technically for our hotel. Due to the hotel being connected to other buildings it impacts our hotel as well. I have noted our engineering regarding the stains on the walls. We hope that if your travels bring you back to DC, that you will allow us another opportunity to serve you. Thank you, Management

Carlos Gonzalez: The staff were consistently friendly and the location is phenomenal- these are the only two things saving this hotel from failing completely. The beds are rock hard, in-house Starbucks is open for very limited hours, restaurant is nonexistent- never open. Also, for being a 4 star hotel, details matter. For instance, the room fridge was raised on a make-shift shelf and didn’t open without the whole unit completely coming out on your foot, one roll of toilet paper was given to the room, and (btw) the building had two full evacuations due to false fire alarms at 2:30am in a five day span - (two, what!?!) and no acknowledgement to guests - particularly with young families - about the inconvenience, no thought to offer free coffees or bar credit (for instance) the following days as a good gesture. Stay away if you can.
Response: Hi Carlos Gonzalez - Thanks for taking the time to drop us some positive feedback regarding our excellent location and friendly staff, but we're sorry that the rooms didn’t quite match your expectations. It is our goal to make sure you have the most exceptional guest experience possible and we apologize that we fell short during your visit. We’d like to invite you again to our hotel and experience an improved stay. If you have any further concerns, please share them with us at https://help.hilton.com/s/contactsupport or (202) 484-1000.

12. Hampton Inn Alexandria-Old Town/King St. Metro

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490 reviews
Hampton Inn Alexandria-Old Town/King St. Metro
Price/Quality
4.1
Services Available
4.2
Location Possibility
4.1
Parking
4.1
Wifi
4.1

Address: 1616 King St, Alexandria, VA 22314, United States

Telephone: +1 703-299-9900

Business type: Hotel



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Stephanie Pascalli: This is a great hotel for families visiting DC. It is right next to the Metro but also has a great vibe to do a night or 2 in downtown Alexandria. We had small children so the hot continental breakfast was great with plenty of options and the menu changed daily. We also had connecting rooms which was easy to have privacy but our children close by with a door inside our room to our adjoining room. I would definitely stay here again. Although the hotel had an older model vibe being in downtown Alexandria I thought overall cleanliness was great and they were even able to accommodate an early check in due to our flight being early.

Barbara Barnes: Amazing stay! Best quality of service I have ever had and will be recommending this hotel to everyone I know because of how great the staff was. We had a problem with checking in (on our side) and they were so accommodating and helpful. Parking was great, the free breakfast was better than I expected, the location could not have been beat anywhere, is it was on the most walkable street I have ever been on and right next to the metro so it was as easy as it could be to get into DC. Special shout out to Tina and Janette for being so helpful! Hampton Inn is lucky to have you :)

tysgirly: Perfect location for exploring DC. We could ride the train into the city each day and have a quiet place to sleep each night. Plenty of night life on King St with a free trolley to get you there. Metro station is a block away. My family of 3 loved the King suite because my teenager had privacy sleeping in the sitting room on the pull out sofa bed.

Quicksand Dan: Betty at the front desk was fantastic! Great room, hot breakfast, great stay! Alexandria is a cute city with a free trolly around the area. The Metro is 2 blocks away and perfect for getting to DC. Will definitely stay there again when visiting DC next time.

Kyle Bennison: Very clean rooms and enough towels for the four of us in our room. In a good location on King Street, about a 20 minute walk or quick drive or FREE trolley ride to the water. Included free breakfast and free street parking after 9pm on Saturday night. There is a small weight room.

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