Best Children's Beach Hotels Washington Near Me

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1. Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

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3385 reviews
Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
Price/Quality
5
Available Services
5
Location
5
Parking Availability
5
Wifi
5

Address: 550 C St SW, Washington, DC 20024

Telephone: (202) 479-4000

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Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel: what do users think?


Wei Y: My recent experience at the hotel in mid March was quite pleasant. The room was clean, decor was fairly up-to-date, beds were comfortable (subjectively), and the bathroom was fairly well maintained. The staff were very accommodating and friendly, this includes the cleaning crew (on the 8th floor) who would give you anything you asked for. The pandemic is not over yet, so I liked the idea of not having staff coming in every day. People complaint about the thin wall, water pressure and the train. I did experience all of the above. The thin wall didn’t bother me that much, it’s usually due to loud neighbors. For the water pressure, I just waited for the others to finish their use then take my turn, the place was packed at the time and everyone was taking shower at the same time. As for the train, the hotel unfortunately situated right next to the track so unless you are a heavy sleeper, the noises could bother some of the guests on the east side. We ended up switching to the other side and it was great! The food at the restaurant downstairs was also surprising. The taste and the price were comparable to the nearby places, if not cheaper. A Starbucks was also attached to the hotel but they do close somewhat early. As for the parking, we didn’t have a car, but once I parked at a hotel in downtown Chicago, it was over $100 a night. All in all, we enjoyed our stay and will stay again for sure!
Response: Wei Y, thank you for staying with us and taking the time to share your experience and feedback with us. We hope to see you again.

tabitha buono: Rooms were decent sized. Our beds and pillows were AMAZING! The air conditioning was very hard to control. We froze the entire time. Also our bathroom had a light out, and only 3 drawers for 2 adults in a double bed room? Had to stay on top of housekeeping too. You have to call down every morning if you want fresh towels, etc. Even with calling, they still forgot. With all that said, I'd stay again. The bed and pillows were AMAZING!
Response: Tabitha, thank you for staying with us. We are sorry that you had a challenge with your AC unit. We are sharing your comments with our staff to help us improve. We hope you will give us another try in the future. Thank you for taking the time to share your experience with us.

Kelly Dias: Pros: Staff were friendly and pleasant. The bedding was clean. Shower head was high enough, temperature and pressure were good. Close proximity to the Capitol, National Mall, and museums. Cons: AC wasn't working on arrival, but maintenance was able to get it back on line. Insufficient towels and only conditioner in bathroom (no shampoo). Room was not served by housekeeping between first and second night, which meant no fresh towels. Bathroom toilet paper holder was partially detached from wall. AC unit had exposed wiring. Connecting door for the suite had a loose handle that meant that we couldn't fully close it without fear of being trapped. The front desk only answered calls half of the time (2 out of 4 attempts). The breakfast fare at the restaurant was very expensive and not the highest quality. Walls are paper-thin, so I got to listen to the couple in a nearby room argue at the top of their lungs well into the night. Unfortunately, there was a music festival in town, so they closed the on-site coffee shop. Streets were blocked for blocks in each direction, so no access for Uber or cabs. In order the get to local attractions, we had to walk 4-6 blocks out of the way to get around.
Response: Kelly, thank you for choosing our property. We appreciate your feedback and are sorry to hear that you experienced a few challenges during your visit. We hope that you will give us another try in the future.

Joe Hughes: We were so excited to come to Washington D.C. for vacation. I have stayed at Holiday Inn's before and never experienced anything like we did here. Nothing seemed to work. The elevators were not working properly and one day not at all. We wanted to do some laundry and there was no change available and the soap dispenser was out of soap. I wasted a dollar since I didn't see the Out of Order sign that was placed on the side of the soap dispenser. The food downstairs in the café was horrible and it made my wife sick. The 21's amendment restaurant there was not much better. We wanted to buy soda and snacks and they wouldn't except cash. The rooms were cleaned every other day if that. The carpet was filthy and the desk chair was broke. On top of everything, Nobody knew anything when we ask for directions or where anything was. Apparently this Holiday Inn was just sold and in process of a new owner. That still doesn't make it right for this establishment to really put a damper on our vacation. We called security to stop all of the yelling and playing in the hall after 10 pm at night. Our floor was loaded with a group of kids and we finally had to go out there and tell the kids to quiet down. I would look at other options before coming here to stay, Murphy's Law applies here. "Anything that could go wrong will go wrong." I'm sorry that I have to post such a negative review but none the staff didn't make any effort to make our stay enjoyable.
Response: Joe, thank you for choosing to be our guest and taking the time to share your experience with us. We are sorry to hear that this visit was not as great as it could have been. We are using your feedback to improve our services. We are sorry that you left us on this note. We hope you will give us another try in the future.

M B: This was our first time staying at this hotel and it completely served its purpose. First the location - it is across the street from the department of Education and one block from the Air & Space Museum. There is a Starbucks on the corner of the hotel and several restaurants on the same block including a McDonalds. This hotel has a parking garage under it making parking very convenient. Parking fee is charged by the hotel per day and we had in and out privileges throughout our stay. There are two restaurants inside the hotel and a small convenience store next to the front desk. The lobby is more upscale than I thought it would be and staff was nice. We got into our room the first night later in the evening and our AC wasn’t working. We called the front desk and within minutes, a maintenance worker was at our door. He changed out the wall thermostat which didn’t resolve the issue and called for assistance to bring a new AC unit. They changed that out within minutes and discovered that there must be a wiring challenge that would take more time to resolve. They contacted the front desk, got us a new room and they walked it to make sure it was in perfect working condition before bringing us the new key cards. They offered to help us move but we were fine getting ourselves to the new room. This was the only challenge we experienced during our stay and these two maintenance technicians were absolutely wonderful. We forgot to get their names but they were on duty Friday, May 20, 2022 in the late evening. Nothing is a short walk in Washington DC as buildings are huge and the distance is deceiving. Every day we walked more than 7 miles and at the end of each day I walked back to the hotel to pick up the car to pick up my Mom to keep her from having to walk back. All throughout Washington DC, there are bicycles and electric scooters available to rent electronically on the spot to make the walking shorter and to get places quicker. We didn’t use them this time but they are a great benefit if needed. We did not eat in the hotel, but it is wonderful that the restaurants were there if we wanted to. This is a pretty perfect hotel to stay in when visiting Washington DC and we will most likely stay here on our next visit and recommend that you consider it as well. We didn’t take photos of the hotel, but it was very nice, clean, comfortable beds and we felt safe.
Response: M B, thank you for choosing to be our guest. We appreciate your feedback and are delighted to know that you had a great stay. We appreciate your feedback and will be sure to share your comments and feedback with the team. We hope to see you again, next time you are in the area.

2. Omni Shoreham Hotel

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4588 reviews
Omni Shoreham Hotel
Price/Quality
5
Available Services
5
Location
5
Parking Availability
5
Wifi
5

Address: 2500 Calvert St NW, Washington, DC 20008

Telephone: (202) 234-0700

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J MacDrizzly: The Omni DC is a wonderful place to stay while visiting our nation’s Capital. As a guest, It is not uncommon to run into our political leaders, or dignitaries, as many of them have meetings inside the hotel. The old world charm of the hotel, is not lost to mismanagement, or poor upkeep. It’s truly one of a kind. I would recommend this place to anyone. It’s so close to so much, and has some of the most beautiful surrounding streets, large bridges, and enormous towering trees ; that so much of the city has lost with the rapid development. The staff is also very knowledgeable, courteous, and will go out of their way to see you are enjoying your stay. The rooms are spacious, and clean, there is a great little cafe, as well as a restaurant that serves very traditional breakfast. My only complaint, would be that the magnet keys are very easily deprogrammed, so if you can take one piece of advice, don’t let your phone, or any other cards near your key card. Lastly their is a plethora of good, inexpensive restaurants just a stones throw away, as well as a CVS and an exquisite liquor store, that offers a wide assortment of wine and spirits. I could go on about this hotel, I suggest you just give it a visit yourself. I almost forgot about the pool…. Great way to relax and take in some of the natural beauty, while basking in the midday sun. By
Response: Hi J, Thank you so much for taking the time to share your wonderful experience at the Omni Shoreham Hotel. We love hearing about our guests experience and are delighted you enjoyed your stay. We look forward to welcoming you back on your next visit. Amanda Jeffries Marketing & Social Media Manager

Muriel Rand: Charming historic hotel. Room was very comfortable and clean. Good conference/businesses facilities. Service was fine, but very few people available. A bit hard to find the meeting rooms and noone to help. Elevators are tiny and slow. Beautiful lobby and gorgeous gardens behind the hotel. Prefect to sit under the trees.
Response: Hi Muriel, Thank you for taking the time to share your wonderful experience at the Omni Shoreham Hotel. We love hearing about our guests experience and are delighted you enjoyed your stay. We look forward to welcoming you back on your next visit. Amanda Jeffries Marketing & Social Media Manager

Mandy Cluff: Staff was top notch. My flight arrived early, with luggage I opted to go straight to hotel, the front desk was amazing. Got me checked in early with a smile and a promise of getting me taken care of. The room was large and gorgeous, very clean, bed was super comfortable. I walked the beautiful grounds, read outside and had a nice afternoon. I was staying for a conference- all meeting spaces and meals were well done. The staff was always right there when needed at any level. From the doorman, concierge, front desk, housekeeping, wait staff, maintenance.... not one passed by without a friendly smile or a hello. My stay was amazing, can't wait to return.

Michelle Olson: We could not have been more pleased with our stay at this hotel! Upon arrival we were met with a friendly greeting from the doormen. Our bags were brought up by the bellman within 30 seconds of entering our room. From that moment, every employee that we had contact with was friendly & helpful! David at the concierge desk had so much knowledge of the area & was able to get us a dinner reservation at a wonderful restaurant. The gym has a wide variety of machines. The outdoor pool was clean & well maintained. I also like that the hotel is right next to the trails at Rock Creek park, the Metro is a block away, the zoo is a three block walk (or $2 bus ride) & there are numerous restaurants to choose from a block away. My only complaint would be that the bathroom counter was small but that is what you get in a historic hotel.

liz: Beautiful grounds, and great location. The subway is super close by! Staff were okay, nothing special. The bed was very comfortable and the overall room was fine, nothing amazing (which it should of been for the price). I was also upset to hear that breakfast is not included. Considering the price of the room, it really should of been. The hotel seems a little outdated but nonetheless I liked the history behind it. I enjoyed the stay but wouldn’t rave about the hotel. Its not the worst thing in the world having to stay here but for how much I paid I will look at other options next time.
Response: Hi Liz, Thank you for your review and letting us know how we can improve the experience for you and future guests. I hope you choose to return and allow us to improve the experience on your next visit. Amanda Jeffries, Marketing & Social Media Manager

Shelby Pelesky: Attempted to stay here and upon arrival the lobby was beautiful. Unfortunately, that is where the elegance ended. Checking in at 5pm, we received our first room only to find it hadn’t been cleaned - the comforter and sheets were rumpled and pillows on the floor. We were given another room and after opening the door, we were severely underwhelmed. The room was very dated (same as the first) but much smaller than the first room. This room at least had the appearance of being cleaned until you lifted the comforter to find hairs in the sheets. We flushed the toilet upon entry and it did not stop running the entire 20 minutes we were in the room. Additionally, after decided not to stay, the valet seemed to have lost my car keys. We waited for an additional 30 minutes just to get the vehicle. Would not recommend for anything other than a pretty lobby.

Steffon Greatness: Very Nice place. Amazingly friendly staff. Very big rooms. Stayed on the East Side (Promenade). The pool is outside so I didn’t go but I did take a look. The pool was stated to be heated. The bathroom was not what I liked in a hotel bathroom. I didn’t use the curtain the first time I showered and almost started a flood… The drains may need to be updated. It feels really old there. Valet service is $55 a day. Daily Hold of $100 a Night. (Released at checkout)

CD A: This is a 1930 built Grand Hotel. Most of that charm is still found here. My room was large and well appointed. The front desk made for an easy check in and out. The maid service was excellent. A beautiful swimming pool, back terrace off the main dining area to take meals al fresco. I was there for a meeting and stayed a week. The main lobby and dining area are beautiful. As for the location, the Zoo, area with mid priced restaurants of all kinds, and the metro a block away to get around. Excellent price and location. I definitely would stay here again.
Response: Hi CD, Thank you for taking the time to share your wonderful experience at the Omni Shoreham Hotel. We love hearing about our guests experience and are delighted you enjoyed your stay. We look forward to welcoming you back on your next visit. Amanda Jeffries Marketing & Social Media Manager

Sonny Kim: We were absolutely disappointed with everything. The staff from arriving to leaving was completely abrupt and unhelpful. We unfortunately had one of the guests cancel last minute due to testing positive for covid and the hotel staff was completely unaccommodating to put us in a smaller room. The room itself smelled old and damp and only offered toiletries for ONE guest even though the room had two beds and our reservation was for FOUR. The shower ended up clogging up and there were brown stains on the blinds in the bathroom and the staff was able to change our rooms but the next room was not that much better. The staff was also completely unhelpful in advising us on how valet parking worked so we spent the majority of time indecisive on whether to use the valet or find alternative parking. We ultimately were completely disappointed in the amount of money we spent at this hotel and in no way received the level of service to match that.
Response: Thank you for completing the survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am so sorry that we were unable to meet your expectations. Our hotel offers valet parking only, with the possibility to go in and out anytime. Your comments were shared to our Housekeeping and engineering team regarding the room condition. I hope you will give us a second chance and we will make sure to wow your experience. Sincerely,

Patricia Moss: Knew a convention was coming in yet I wasn't able to get into my room until almost 10pm. Couldn't even get lunch on the premises as it had closed while I was standing in line to check in. Luckily they had a snack bar. The lighting was horrible-luckily I had a balcony to do hair and makeup. Most others did not. No shower caps. Sheets had stains on them-they were clean but with stains. Over $300 a night with stained sheets and no shower cap? REALLY? I get shower caps in hotels for under $100 a night. Then it took several visits to the desk to check out because of "issues". Very disappointing.
Response: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Your comments were shared with the Housekeeping team to ensure better quality of standards. Shower cap are delivered upon request, I am so sorry that it was not communicated to you. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,

3. Kimpton George Hotel

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766 reviews
Kimpton George Hotel
Price/Quality
4.8
Available Services
4.8
Location
4.9
Parking Availability
4.8
Wifi
4.8

Address: 15 E St NW, Washington, DC 20001

Telephone: (202) 347-4200

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Christina Williams: We had an amazing stay at The George. The room was spacious and super clean. The staff are all top notch. I have to give a special shout out to DAMARA K who provide the most knowledgeable, professional and personal service. The ability to text front desk with questions, concerns great feature, front desk responded super fast to all inquiries. Eating in DC can be a hit or miss experience, DAMARA provided amazing brunch, lunch and dinner recommendations throughout our stay. DAMARA deserves a raise and a promotion ASAP. Honorable mention to Benjamin, Hunter and the lovely gentlemen (can’t recall his name) who handled our luggage, everyone was GREAT. This is the only place we will stay on our trips to D.C.

Fine Corinthian Videos: None of the first key cards we got worked after the first time we used them(they only worked once) so we had to get new ones. We ended up waiting ten minutes in the hallway because we couldn’t get into our room. The bathroom doors need to be replaced with normal, lockable doors. The sliding one did not work smoothly, and the gap between the door and the wall was at least 2 or 3 inches, so from one of the beds you could easily see into the shower, which had completely clear glass, not to mention you could hear every single sound someone made in there. In short, the key cards need to work better and there needs to be a lot more privacy in the bathroom.

J.S. Goff: Mediocre at best. The 1 star is for the only decent staff member who works ungodly hours, a gentleman with a great demeanor despite the obvious poor operations of the establishment. Our room was left open by housekeeping and no logical reason was provided. Bar staff showed up to my room because they ran wrong tab, without me providing room number. Short story: unsafe and not secure. Incredibly upsetting as a guest who is only at this hotel because of it was provided for business travel. Stay anywhere else. Request anywhere else. Pitch a tent in front of union station because that’s the level of security, safety, and piece of mind they’re willing to provide. I hope the decent staff can find work elsewhere because obviously the management is horrible.

Edwin Fornwalt: The lobby looked amazing, going the the room, the halls looked worn and out dated. The rooms were really nice and spacious. The bed left a lot to be desired, it was an old spring mattress that squeaked when you sat in it. The mattress was very hard bit the pillows we really nice.

Peter Babida: Great location, just half a mile from the Mall. Staff was friendly and attentive. Our room was on the small side but we only used it for sleeping so it's ok. Daily complimentary wine service is a nice perk too!

Natalie: Expensive, bad location, not nice- do not stay here!! Amenity fee is ridiculous there is no breakfast, no pool- and absolutely no amenities, they scam you. Hotel was not 4 stars- this place is such a lie. Peeling wall paper, black stain on ceiling, chipped mirror frame. Stay anywhere but here for at least one of these reasons: Nicer, cheaper or better location

Natasha E: I had to stay for a week on business & I felt @ home. The staff's attentiveness & good spirits were AMAZING!!!!! I will be back soon.Special recognition to Benjamin, he is a absolute doll!! I found a new family member

Jeremy Hurst: Staff was great, hotel was clean, and location is good geographically speaking. However I would never go back because walking outside is a task do to homeless shelter around corner. Nearly got physical twice with crazy homeless people, at the footsteps of hotel. Should be $99-$150 a night.

Baneo Spriggs: Overall it was good. The only 3 downfalls. Resurant not open on Sundays. I book a king size bed and they gave me a queen, the ice machine in the hallway did not work. Small things Overall.

4. Holiday Inn Washington-Central/White House, an IHG Hotel

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1196 reviews
Holiday Inn Washington-Central/White House, an IHG Hotel
Price/Quality
4.9
Available Services
4.8
Location
4.8
Parking Availability
4.8
Wifi
4.8

Address: 1501 Rhode Island Ave NW, Washington, DC 20005

Telephone: (202) 483-2000

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K -: Convenient location and friendly staff. However, our rooms were given away when we arrived. Then, we were given room keys for an already occupied room (apologies to the people we woke up). The room we finally got into was musty and had several power outlets nonfunctional. I expect better for over $200 per night. Ironing board and two luggage stands were handy. Bath&Body Works amenities were nice. I appreciate that room service only comes upon request.
Response: Dear K, Thank you for offering feedback about your recent experience at our hotel. We're glad you enjoyed our convenient location and friendly service. Our team apologizes that there was confusion with your original accommodations, and we appreciate your comments are we continually work to improve our facility. Given another opportunity, we hope we can host you for the stay you expected.

Lisha Fairbairn: Could tell it was recently renovated and that some things had been rushed. Beds were clean and rooms were fairly clean as well. Staff were all very friendly and helpful! The pool area on the roof was beautiful, got some amazing sunset pictures from up there! My only complaint was that the parking garage was very poorly laid out. It had super tight corners, a single lane, and very narrow parking spots. We drove a minivan and almost got stuck in the ramp because we couldn’t make a turn. When we did park, the parking spot was the exact size of the vehicle leaving almost no room to open doors. Very nerve wracking. $47/night seemed like a lot for such a terrible ramp. Besides the ramp, we had a great experience and would definitely stay here again (just maybe with a different car or no car at all 😂)
Response: Dear Lisha, We agree; our rooftop pool is fabulous, and we are so glad you had the opportunity to enjoy it as well as all the other wonderful amenities we offer. We are honored to have been your hotel of choice and look forward to having you stay with us again at Holiday Inn Washington DC - Central / White House.

Shivaprasad K: Very convenient location for tourists, close to the tourist attraction as well as the market place. Check-in experience was good. No in-house restaurant, coffee / tea in the lobby and room takes care of basic coffee/tea needs. The front desk provided us with a list of restaurants nearby. Many good restaurants, 2 blocks away make up for the absence of a restaurant in the hotel. Rooms are well furnished. A roof top pool is good for relaxing.
Response: Dear Shivaprasad, Thank you very much for taking the time to share your comments with us! It is wonderful to know that you appreciated our convenient location, easy check-in process, and helpful room amenities. We love to provide suggestions on great local places to eat. It was a pleasure hosting you, and we hope to see you again in the future!

Jim Packer: Room was average. Beds where small. Bathroom was not average. Had mini fridge and safe. Hotel looked nicer on outside then it was inside. Rooftop pool was not amazing, just felt like a poorly invested backyard pool. Parking structure was extremely tight quarters. 3-6 point turns required in most spots. Surrounding area had multiple incidents of violence and at least one homeless man digging through trash outside. Location was excellent for walking to tourist spots but a mile+ after walking the mall all day isnt for everyone. Staff was amazing though. Nice polite and helpful. Wouldn't stay here again but not unhappy I did. More disappointed I didn't find better.
Response: Dear Jim, Thank you for choosing to stay with us as well as for your insightful feedback. We appreciate you highlighting our wonderful staff. We also value the constructive notes you shared, and we will pass them along. Our team is working on consistent updates and improvements throughout our property, and we hope to have a chance to change your perceptions in the future.

Tiffany Brandell: The location was great! It's a short 1/2 mile walk from the Metro's McPherson Park stop, which makes it handy getting to and from multiple locations. There is also a Whole Foods right around the corner. The service was great, and everybody was incredibly friendly. Our only complaint really was that despite this being a non-smoking hotel, our room wreaked of cigarette smoke.
Response: Dear Tiffany, Thank you for your wonderful review as well as your recent stay with us at Holiday Inn Washington DC - Central / White House. We are thrilled that our fantastic location was perfect for your needs and that you appreciated our attentive service. That being said, we will be sure to look into your odor concerns, and we hope that you will come back to see us for an even better stay soon!

Jennifer Diaz: I was in town for business and part of my trip was to scout for a hotel that could accommodate lodgings for 200+ employees. Needless to say. This is not that! 1. First and foremost, although signs are posted for guest to wear mask in public area, NO ONE had a mask on. Even staff didn't have mask on. 2. Toilet in my room had to be repaired 3 times. First for not flushing. Then for not enough pressure. Then because tank would not fill with water. 3. Of a 4 day stay, I recieved room cleaning once. Even though I requested it on 3 different occasions. 4. Only one vending machine worked and the drinks where HOT. Also only ice machines on floors 2, 3. And 9 worked. 5. Doors of the building were locked on Friday night. Key card did not work for entry so everything you went out to smoke you had to wait to be buzzed in. 6. Ran out of towels by day 2. Requested more and was told no maid staff on site (even though I requested towels at 9 am before I left for the day). 7. Due to construction within the building, there were two mice in my room! My neighbor was nice enough to get them out of my room amd into the hallway. 8. Mini fridge did not work * With all that being said, staff was kind and courteous; even tho most seemed poorly trained. Staff shortage was obvious. The room rate was very high and therefore the issues faced should not have been present. Staff accounted the issues to "hotel recently just reopening after a prolonged time". This was obviously false seeing as how recent reviews are being posted from Jan 22- present time. It apparently served as a shelter. ***
Response: Dear Jennifer, Thank you for offering feedback about your recent experience at our hotel. While we're glad you enjoyed our courteous staff, we are sorry you were disappointed with several aspects of our accommodations. We did have a previous contract with the city and, as a result, used the month of May to thoroughly clean the rooms, replace any damaged items, install new beds, TVs, linens, and pillows, and update our lobby and artwork. Please consider allowing us to host you again for the stay you expected.

Chiana Hutchinson: This was a great location for us, we paid $50 to park our car overnight felt that should have been free. It was expensive but considering where it was located I suppose that explains it. They were doing renovations but it had no impact on us.
Response: Dear Chiana, Thank you for your recent stay at Holiday Inn Washington DC - Central / White House as well as your wonderful review. We are happy you enjoyed our prime location and hope you come back to visit once our renovations are completed.

Scott Cook: My experience is probably a one off. There was a pride parade that made it difficult to reach the hotel without police escort. However, the room was very loud. My wife, daughter and I had horrible sleep because we heard everything from the people outside to other rooms. Suggest if you know there is some sort of event that weekend, you out out a notice to people with reservations.
Response: Dear Scott, It was a pleasure to welcome you and your family during your recent visit. We're sorry to hear of any external noise disturbance you encountered during the recent parade in the area. We did include information regarding street closures for this parade on our website and on pre-stay emails as soon as the city made the information available to us. We note that your reservation was made via a third party booking agency which did not pass along an email address for you. Thank you for taking the time to share your valuable comments and we hope to have the opportunity to host you on another occasion.

David Hicks: It was a nice clean hotel , great location for visiting Washington.The only downside was no bar or restaurant on site and several of the drink machines and ice machines did not work on several floors.
Response: Dear David, We are ecstatic to see that our clean accommodations and stellar location were some highlights of your visit. With so much to do in the area, we hope you had a blast checking it all out. Our team will certainly look into your comments about our vending machines to ensure they are operating properly. Nevertheless, we would love to welcome you back to Holiday Inn Washington DC - Central / White House soon.

Erik Kursetgjerde: Smelling of smoke, not clean rooms - and blaming renovations. Renovation were half done, and the bathroom is also in need of renovation. For this price one should expect more.
Response: Dear Erik, Thank you for choosing to stay with us. It is disappointing to see that your room did not meet your expectations and we apologize. Please know we are always looking for ways to improve our guest experience and we will be discussing your concerns with our team so we can work to address these issues. We thank you for your feedback and wish you pleasant future travels.

5. The St. Regis Washington, D.C.

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829 reviews
The St. Regis Washington, D.C.
Price/Quality
4.5
Available Services
4.6
Location
4.5
Parking Availability
4.5
Wifi
4.5

Address: 923 Black Lives Matter Plz NW, Washington, DC 20006

Telephone: (202) 638-2626

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Lisa: You will hear the food and beverage director before you see him. During our trip, he raised his voice multiple times quite angrily - it was quite concerning to hear him speak to guest service staff in such a way and that he was comfortable enough to do it in front of guests, too. Otherwise, my husband and I had an absolutely lovely stay. Our room was amazing and there were lots of friendly faces. I also especially enjoyed the pillows, and I wish I had thought to ask what type they were as they were super comfy.

Hampus Engstroem: Don't forget to use ʜoᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking a hotel. This website will compare thousands of booking web sites and usually will have prices a lot cheaper compared to others! Thank me later! This hotel is one of the highest rated in this area. I have been staying here for a long time. If you decide to stay here you for sure won't regret it. We went to St.Regis afternoon tea to celebrate the cherry blossom season and it didn't disappoint. The place is nice and their tea selection is amazing. It's a set menu. I personally enjoyed the savory part more. While the sweets were well represented and looked amazing, nothing tasted special but the scones. I highly recommend it I just wished that I have the choice of picking what I'd like instead of having little of everything. They offered a to-go box for the rest of the sweets though.

Sade Smith-Edwards: The hotel is amazing and me and my husband went here for the afternoon tea this passed Friday. It was our 5 year anniversary and we were thinking of staying the night after a fun day of hanging out in the city. Our opinion had changed when the person servicing us essentially never addressed me, even when I was the one asking questions. When my husband asked to have champagne, only HE got to taste it and I was blatantly ignored. She had her back to me as often as possible... That is until I was the one paying the check. I have NEVER, and I do mean never, been treated that way in any service capacity. This completely deterred me from book a night there. I'm sure the staff and hotel is wonderful but this was not a good look. And this was our 5 year anniversary. Probably will think twice before considering going here for a stay.

Ghaida Alshabnan: We went to St.Regis afternoon tea to celebrate the cherry blossom season and it didn't disappoint. The place is nice and their tea selection is amazing. It's a set menu. I personally enjoyed the savory part more. While the sweets were well represented and looked amazing, nothing tasted special but the scones. I highly recommend it I just wished that I have the choice of picking what I'd like instead of having little of everything. They offered a to-go box for the rest of the sweets though.

Squirrely: Five stars all around. The rooms are elegant, updated, clean, and comfortable. Each staff member I dealt with went above and beyond to help. I was especially pleased with the front desk employee who grabbed me a cup of coffee in the middle of the night when I had to catch an early flight. The location is excellent and there are plenty of restaurants and attractions within walking distance.

J. Jasmine Villanueva: My husband and I took a last minute trip to Washington and decided to take my parents to this facility and couldn't be happier. Rooms and service were nothing short of amazing. The staff at any St. Regis property NEVER disappoints. Oh, and it's literally a 3 minute walk from the White House and restaurants, etc. I highly recommend this hotel for anyone who is visiting Washington DC.

Sarah Morris: Unfortunately this was a disappointing and underwhelming experience. The hotel is pretty but lacks 5 star service. I have dust allergies and spent most of my time here with a clogged nose which miraculously cleared up when outdoors!! I assume this was to a lack of cleaning of their filtering system. The staff did their best and offered complimentary breakfast but I really cannot excuse having a poor night's sleep in a hotel? Certainly not worth the price ticket and I would choose elsewhere if I return.

Liem Huynh: We stayed for one night in the Metropolitan Suite in June 2022. The room desperately needs renovation and service was nonexistence. Disappointing experience overall. No prearrival email, no response when I emailed the butler service for restaurant reservation, zero communication from the butler during the entire stay. Unfriendly lobby staff, no greeting, had to open the door on my own at times. The Metropolitan Suite was old and in need of a renovation. Dirty pillow cases, worn out carpets, water from faucet smelled a little punky and we even found pieces of shattered glass on the floor. Only positive experience was the check-in, after that everything went down hill. Recommend trying something else while you’re in DC. Much better experience at the Ritz Carltons if you’re a Marriott fan.

Joe J.: Amazing tea experience in DC, probably the best in terms of service, flavor, presentation and selection of teas. The cherry blossom touch is a nice and pleasant surprise. Although it is on the pricey end, definitely recommend!

Ayesha SH: I attended the Whimsy event on April 1. Pros and cons below: Pros: Wine was good. We ordered a Napa cab so it was costly. Ambiance was decent. The best part was their waiters who were super friendly and hospitable. Cons: I was told parking would be validated prior to attending the event. On the day of they refused. We spent upwards of $600 and they wouldn’t validate the parking. Food was ok. I didn’t feel that great later at night. The princess thing was childish, hilarious, and unnecessary. Adults attend these kinds of events not kids. Overall not worth the money they charged us.

6. Marriott Vacation Club Pulse at The Mayflower, Washington, D.C.

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87 reviews
Marriott Vacation Club Pulse at The Mayflower, Washington, D.C.
Price/Quality
4.2
Available Services
4.2
Location
4.3
Parking Availability
4.2
Wifi
4.2

Address: 1127 Connecticut Ave NW 7th Floor, Washington, DC 20036

Telephone: (202) 347-3000

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Andrew Tuttle: This is a very nice hotel. They have all the amenities that are necessary for a great stay. They have complementary tea and coffee in the lobby. They also have many ballrooms that host magnificent parties. When I was staying here, they were hosting the Australian Royal Air Force for some award ceremony or something. They had a party after and I could hear the music from my room on the third floor. Those kinds of things are very annoying. The rooms are very small. They also have two beds that are very small.

Ajay J Mundra: This property is very luxurious. The lobby is quite nice and the chandeliers were very nicely laid out. Additionally, the Christmas decorations was quite good. The check-in experience was good, however, the challenge was getting luggage to the room. Since there is almost hardly any parking space, getting the luggage unloaded and then separately park was car was a bit inconvenient. Regardless, the good thing is that the property did advice that we should find a parking spot in advance nearby. We used iparkit to get the parking garage for our stay. Coming back to the hotel, the room was really nice. The two queen beds were very comfortable and the wallpapers were nicely done. The room was really big and spacious. The coat room and bathroom were also quite spacious. This property is quite close to White House (walking distance) and it is convenient to take cabs to visit museums nearby. Overall, a wonderful experience with Marriott Vacation Club property.

William Collesano: Reps were very pleasant and helpful, facility was clean and well maintained, restaurant food was very good as was service. Only 1 recommendation - place or make available a coffee pot in the room. We often returned late in the evening - no nearby coffee shops or restaurants were open.

D G: Great location. Staff go out of their way to say hi\welcome\good morning. Coffee machine on our floor was broken all week. Club Pulse still closed. Makes little sense blaming covid for it since everything else is open with masks optional.

Murad Omar: Towels not clean. Shower had hair. The hotel staff didn’t think that the first thing they need to do is to apologize vs saying thank you we’ll tell the cleaning staff. Disrespectful

Christine Macaalay: I stay checked out today, very poor service. I stayed in this hotel for 4 days. Air-condition is not working every night, at the 1st they send someone to fix the air conditioning but we were not updated regarding the air conditioning if fixed, when we get back to the hotel at night, its not working. Made a complaint regarding this issue but the front desk just responded that they will make notes and smile. NEVER AGAIN, POOR SERVICE>>

Fred Thomas III: The Mayflower is a fantastic historic hotel. Inside the hotel on the 7th floor is "The Pulse" which is Marriott's vacation club. Therein lays the problem as the vacation club offers a specific type of experience. A hotel is altogether different and unfortunately it's like putting a round hole in a square peg. No pool, no amenities in the room, no store and staff barely knew about the visitor expectations. Again, a great experience if you're looking for a high-end hotel. They do have the Edgar which is the onsite restaurant and full bar. Good food but a bit pricey based. It was too late but had we known the difference there is no way we would have used 2,400 points.

B W: Also no microwaves or kitchenette accommodations so good luck if you want to enjoy any leftovers from eating out..

William Roger: They gave us a squatty little room with a king size bed. At certain times of day you could never get cold water it was always hot didn’t matter which faucet you turned on. The food was below average at the concierge service. I think Marriott needs to take a major look at this hotel and repair fix up the little things. The overall ambience of the hotels quite nice.

Jeong Kim: Rating as a 3.5. Ordered the shrimp and grits and chicken and pancake tacos. Shrimp and grits were good but wished they would load up on the slaw bc needed a fresh crunch esp. for a shrimp taco. Chicken and pancake was okay but nothing out of this world. Was just ckn strip wrapped in pancake.

7. The Ritz-Carlton, Washington, D.C.

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1205 reviews
The Ritz-Carlton, Washington, D.C.
Price/Quality
4.5
Available Services
4.4
Location
4.4
Parking Availability
4.4
Wifi
4.4

Address: 1150 22nd St NW, Washington, DC 20037

Telephone: (202) 835-0500

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Hampus Engstroem: Don't forget to use ʜoᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking any resort. This site will compare countless booking websites and typically will have prices much cheaper than others! Thank me later! This resort is one of the highest rated in this area. I've been coming here for a long time. If you decide to stay here you for sure will love it I'm sure! Fantastic staff. Everything was top-notch, clean, and met our expectations. Our supposed room “upgrade” wasn’t really any upgrade, but nonetheless it was a good room. Breakfast was also great. About a five minute walk from the nearest Metro station which made it nice to get around. A longer walk, but we walked all the way down to the National Mall in about 40 minutes.

Mother Tucker: Location is good. Easy to locate. Front desk staff was rude and condescending during every interaction. Room was nice but nothing exciting. The doormen and the staff on our floor cleaning were all exceptionally pleasant. They are what earned the three stars. Also, if you want eye candy, stay at the same time as dignitaries so the place will be full of secret service. I felt very safe.

Logan Deyo: Fantastic staff. Everything was top-notch, clean, and met our expectations. Our supposed room “upgrade” wasn’t really any upgrade, but nonetheless it was a good room. Breakfast was also great. About a five minute walk from the nearest Metro station which made it nice to get around. A longer walk, but we walked all the way down to the National Mall in about 40 minutes.

Katze Love: I've stayed here twice, only for a day or two each time. The lobby is beautiful and it's a cool location. Ritz is a strong brand, but since Covid it seems to have lost a little value. The club lounge has been closed for some time and the rooms could use an update. There are plenty of high-end hotel options around DC so for the price you pay here, you could also explore the St Regis or Four Seasons. Still a nice destination and good central location.

David Berman: The Ritz Carlton in Washington DC is one of the best hotels I have ever been to! The people who work there are so nice and welcoming. It is a hard place to not love. I personally loved my room. My room came with 2 bathrooms, A enclosed bedroom, and a bar area along with a dinner area. It was the height of luxury. The restaurant there was called the Quadrant. They had some of the best service I have ever had at a hotel restaurant. The food came in huge portions and looked spectacular. Overall, I truly enjoyed my experience there and I know that if any of you guys go there you will too! David Berman Public Space Rating Co. 2021-2022 Chief Rating Officer

Tammy Trungadi: My first time at the Ritz Carlton! It was so beautiful and my stay was fabulous! Maggie, a member from the staff, was so kind to me. She personally brought me carafe of coffee to my room! I felt like a princess! Room was spacious, beautiful and everything you possibly could need for a restful and relaxing stay!

Candy Be: Stayed for 4 nights. Mo at the Concierge desk and John at the restaurant coordinated cocktails one night and dinner another night for our large group. Mirna with room service was so friendly. Overall a pleasant stay.

onthegoboomer: We had a great stay here! The staff throughout the hotel were excellent at all times. We booked a room in the club lounge floor for access to the lounge which serves 5 times per day. We were told that this hotel did not automatically grant access to the club level just because you have that status from being a Marriott member and do receive at other Marriott properties. Here you have to pay. I am not sure if we would have received a complimentary upgrade to the club level but will check that out the next time. The club lounge was amazing and the staff could not do enough to ensure our comfort and happiness at all times. Fatiah, Nayana, and Beri were AMAZING and made our times in the lounge so enjoyable. They have breakfast, lunch, snacks, evening hors d'oeuvres, and dessert. Complimentary alcoholic beverages in addition to water juice and coffee/tea. The room was comfortable and the bed was great. The shower/bathroom is dated and the shower is small and the power of the water was a little overwhelming but we had a great visit and would stay here again and again.

Tyler Harris: Rooms were nice as well as the hotel staff. The whole ambience of the building was extremely pleasant especially the christmas decor. The food was just amazing. I got the hanger steak which was hands done the best flavored steak I've hand in my life. The only thing I didn't like was the admission fee for going to the pool which is just absurd seeing as how expensive the hotel is already.

8. InterContinental the Willard Washington D.C., an IHG Hotel

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2847 reviews
InterContinental the Willard Washington D.C., an IHG Hotel
Price/Quality
4.5
Available Services
4.6
Location
4.5
Parking Availability
4.5
Wifi
4.5

Address: 1401 Pennsylvania Avenue NW, Washington, DC 20004

Telephone: (202) 628-9100

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Kelly McCarthy: Beautiful hotel. Tradition and old Washington charm surround you. Next to the White House. Built in 1918 there are so many beautiful details. Don’t miss the Famous round robin bar. Check in with seamless and the customer service was exceptional. The rooms are spotless and much of the staff has been here for generations. I highly recommend this hotel.

Hampus Engstroem: Make sure to use ʜoᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking your hotel. This website will compare thousands of booking web sites and normally will have rates a lot cheaper compared to others! Thank me later on! This resort is one of the best in this area. I've been coming here for a very long time. If you stay for a few nights you definitely won't be let down. We spent the night here before the Easter egg roll at the white house. It was exceptional. Easy to get in everything was right up front. You do pay for a premium but due to the location it was well worth it. The room was clean and nice. We had the high tea and that was quite the experience. If you go during the Cherry blossom festival we have the option of drinking tea with the Cherry blossom cuttings and that was quite the experience. I would highly recommend this. We only had pastries and coffee from the cafe and they were good. It is a five-star hotel.

J Kazlauskas: The water for the toilet ran all night. The hair dryer did not work. There is a label on the room's small refrigerator stating you cannot use it for personal use unless you notified the hotel to come up to the room, empty their contents & let you use it. The valet parking, luggage handling, front lobby & cleaning staffs were very nice, friendly & fast. The lobby & outside premises were very nicely decorated for the Christmas season. Various groups performed caroling & jazz over the days we were staying there.

Hugh Shoff: We spent the night here before the Easter egg roll at the white house. It was exceptional. Easy to get in everything was right up front. You do pay for a premium but due to the location it was well worth it. The room was clean and nice. We had the high tea and that was quite the experience. If you go during the Cherry blossom festival we have the option of drinking tea with the Cherry blossom cuttings and that was quite the experience. I would highly recommend this. We only had pastries and coffee from the cafe and they were good. It is a five-star hotel.

Catherine Petty: Tea was lovely!! Would recommend highly for any events you have coming up. The staff was great, very helpful and the food was delicious. Surprisingly filling for it being so small. They even offer gluten free options. The harpist was also a lovely touch - she played beautifully. Will be back, especially around Christmas time!

Jess S.: I stayed here for thanksgiving back in 2019 and had a bit of an issue with concierge… the issue has since been resolved and taken care of… and all in all the room service was good and the hotel smelled fine. The hotel is beautiful but in a vintage way but … Flash forward to Feb 2022, I walked into the hotel to use the facilities and even with my mask on I noticed the lobby and hallway to the had a strong musty odor like that distinct moisture damage odor not saying that the hotel has moisture damage…but it’s clearly old and smells as such…and is in need of a renovation While I will most likely will stay at the Intercontinental in DC again in the future it will definitely be at the newer location at the Wharf

S R Das: Disappointed to see that the service at this storied Washington DC hotel has fallen substantially. This was my first stay here since the pandemic started. At the middle of the day - a busy time - there was only 1 person at the front desk. She seemed unsure of what she was doing, calling repeatedly for advice. I was second in line and had to wait 20 minutes. The line, meanwhile, was growling. Even though people asked her to get help (a second person), she ignored that. I found out later she had overcharged me (100 dollars more on the credit card, she added the deposit.) Yesterday when I got in at 950 pm thanks to a delayed flight, the front desk said that the kitchen was open for 10 minutes and would take my order. In the restaurant, however, the waiter said no. All in all, a less than ideal experience. As the person behind me said, no longer a 5-star experience and doesn’t justify the steep price.

9. Four Seasons Hotel Washington, DC

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1683 reviews
Four Seasons Hotel Washington, DC
Price/Quality
4.6
Available Services
4.6
Location
4.7
Parking Availability
4.6
Wifi
4.6

Address: 2800 Pennsylvania Avenue NW, Washington, DC 20007

Telephone: (202) 342-0444

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julie c: We just spent the weekend here and loved the entire experience. The room was nice, clean and stylish but the people are the ones who made it a great visit. We were greeted by any employee we came in contact with, by name when they knew it. The bartenders were great, remembered our drinks from the first night, took time to converse with us despite how busy they were. We will gladly return on our next trip to DC.

Kimberly W.: Our family has celebrated many special occasions at this property. The entire staff, especially Nicole, are the absolute best! They always remember us and provide the most impeccable care during our visits! I highly recommend this property, the ambiance and amazing staff ensure we always return!

MBK Wise: Very nice. Great location. A variety of settings to receive guests and discuss casual business meetings. They have formal merging rooms too. The staff seem to be genuinely nice and helpful. It's a little classic and old.

Betsy Juhasz: My daughter's wedding was at the Four Seasons. I have never had such exceptional service. The food was beyond amazing, and the attention to detail was perfect. The Four seasons took care of every detail so we were able to show up and enjoy. Every member of staff was professional, polite, and top notch. I can't thank them enough for making this the most beautiful wedding we've ever been to.

Joe J.: Most likely the best hotel in Washington DC. The experiences are top notch, from the brunches on Sundays to the ambient spa treatments, this hotel is the epitome of a 5 star hotel. Definitely check it out!
Response: Yusuf, thank you for taking the time to share your rating!

Aisha Lynette: After the sudden illness and transition of my father I needed a staycation. The staff at the Four Seasons was absolutely incredible. My every need was met. Kudos to the team.

Sharon Walker: Learned they offer spa services.and that the all you can eat buffet is on Sundays only between 11am and 2pm.

Aaron Grey: Celebrated wedding anniversary with Sunday Brunch, and it was absolutely great! So much variety, great food, great service...just everything was great!

Dasha Zhukova: Full disclosure: I have worked with Four Seasons for some time but this was a personal visit for my family and I. I had high standards and Marc and his phenomenal team did not disappoint. Housekeeping, concierge, reception, and dining were all top notch. Their team had done their research on me and my family from my many other stays with their properties and applied their knowledge subtly to my stay. They are magicians of the hospitality industry and set a standard for others to aspire to.

Brian Peddie: Great drinks and service. Iconic bar with a lively but professional setting.

10. The Ven at Embassy Row, Washington, D.C., a Tribute Portfolio Hotel

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1247 reviews
The Ven at Embassy Row, Washington, D.C., a Tribute Portfolio Hotel
Price/Quality
4.1
Available Services
4
Location
4
Parking Availability
4
Wifi
4

Address: 2015 Massachusetts Ave NW, Washington, DC 20036

Telephone: (202) 265-1600

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Derek Kruger: Make sure to use ʜoᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking any stay. This web site will compare countless booking websites and normally will have rooms much cheaper compared to others! You're welcome :)! This hotel is one of my favorites in the area. I've been staying here for a long time. If you stay for a few days you definitely won't be let down. Location was perfect! The staff was amazing! There is an art gallery in the basement! The rooms were nicely appointed. I enjoyed being able to walk around the area and seeing all of the different embassies. I will definitely stay here when I visit the DC area. They charge a nominal destination fee and I loved all of the amenities you are given to offset that. The bar service and offerings were great!

Stacie: Location was perfect! The staff was amazing! There is an art gallery in the basement! The rooms were nicely appointed. I enjoyed being able to walk around the area and seeing all of the different embassies. I will definitely stay here when I visit the DC area. They charge a nominal destination fee and I loved all of the amenities you are given to offset that. The bar service and offerings were great!

James Walston: Absolutely would stay here again. Comfortable, well-appointed, valet parking on site, and in the perfect location at Dupont Circle. The staff was friendly and very accommodating, especially Eli and Lyle. They have a 24-hour gym and game room, too. Hopefully I can get back here in the summer and try the rooftop pool. Thank you for a great weekend!

Elaina Genthe: I stayed for three nights during the Cherry Blossom Festival. Staff was great. The man at the front desk with the beard was especially kind and Jorge the bartender. At the restaurant/bar, I had a beautiful, delicious espresso martini, a salad and the Mac and cheese. It was all delicious! My only complaint is about the rooftop. I wasn’t made aware that it was open or closed, but a previous reviewer had pictures of it so I tried to go up one day but the door was locked. I wish staff would have mentioned the details upon checkin.

Britney Sutton: I had a crazy experience coming to DC we were supposed to stay at a completely different hotel but something happened with the third-party company and we were switch to this hotel. As soon as we entered, we were greeted by Eli who has made this experience extremely pleasant. The hotel is nice but we all know customer service can make or break your experience. Eli and the rest of other friendly service rep I greatly appreciate the experience. With the exception of the late night hotel rep that was kind a rude and parked my car in the wrong spot Mr. brown coat. 🤗

M B: Stayed here with family for my birthday weekend. The ambiance of the hotel was beautiful, great place to get Instagram photos. Wonderful amenities - restaurant with TVs, fitness center, roof deck, game room and a mini art gallery. The rooms were comfortable and our views were gorgeous. The location is great too, right next to the Dupont circle metro. Frank R and his team did a great job of welcoming us. From the moment he arrived he helped us get our car valeted, luggage up to the room and even had a bottle of wine, chocolate and a handwritten note for us! Thank you Frank R and team, you made our stay so special!!

Ido Simyoni: My new favorite hotel in Washington DC. The staff are super friendly, kind and caring. Each one of them gave us a warm welcoming feeling. They gave us friends bracelet (ven in danish means friend). They have valley parking, nice gym and also Amazon lockers inside the hotel). Jennifer was our favorite stuff member as she was the one to check us in and take care of us. Location was great. There’s a cvs and couple of coffee shops near by (check out Emissary). They’re also dog friendly and my best friend got a nice comfy bed too for our stay. Only one thing that bothered me is the hearing was probably one of the loudest I’ve heard.

WanderlustBeauty Dreams (WanderlustBeautyDreams): Loved my time at this property. The hotel is situated in an amazing location and loved how walkable the area is. The staff were super friendly and helpful. The king room with city views was spacious and perfect for my weekend stay in Washington DC, highly recommend booking a stay here!

Jr: I will never stay at this hotel ever again. Not only were the rooms small but I paid in advance for my stay. I was charged almost $1000 additional on my card with no explanation of what the fees were for. The hotel said that their merchant ended up releasing my funds however it has been a week now and there is still a hold on my funds that i cant access. The charge caused my account to have a negative balance. I had planned a vacation trip to DC and this caused a major inconvenience causing me not to have any funds to use which ruined my vacation trip. I would not recommend this hotel.

Meredith Robinson: Paid over $400 for a 2 night stay in a room with the lowest ceiling I've ever seen in a hotel. The AC/heat (and plumping from upstairs) was so loud I had to purchase ear plugs to sleep through the night. I wanted to like this hotel, the staff were very nice and the lobby/ design was lovely. But I felt so nickel and dimed by the end of the trip (especially with the stupid daily $28 mandatory food charge), that I just didn't feel like I got what I paid for.

11. Sleep Inn & Suites near Joint Base Andrews-Washington Area

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315 reviews
Sleep Inn & Suites near Joint Base Andrews-Washington Area
Price/Quality
3.5
Available Services
3.6
Location
3.5
Parking Availability
3.5
Wifi
3.5

Address: 9310 Marlboro Pike, Upper Marlboro, MD 20772

Telephone: (301) 599-9400

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Kevin Cross: Unfortunately the only rooms available were smoking rooms. So I'm going to chalk a lot of the issues up to that...but no hot water in the entire hotel? Room was pretty filthy. Pretty sure there was either blood or barbecue sauce on the lamp shade. Several things appeared to have been on fire at some point. A couple of the white towels were closer to ivory in color. And the floor towel you put down for stepping out of the shower, it was wet. Before I even used it. We checked in around 8PM. I showered the next morning when I woke up. And the towel was wet...
Response: Dear Kevin, I am distressed to see your comments. My apologies. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again. Sincerely, Hotel Manager

Kayla Webster: Me and my boyfriend made a weekend trip to DC, didn’t wanna spend much on a hotel Since we weren’t going to be there much, cheap is not always the way to go. Checking in was okay we checked in around 8pm waited about 20 mins for someone to even come to the front desk, room was okay asked for non smoking as soon as we opened the door the room smelted like an ash tray. We let it slide. The whole hotel smelled like weed( which I would rather smell that then cigarettes) AC unit would not get our room cold, we had it set on 60 and after about 12 hours it finally cooled the room down. The bed was comfy. The little pizza place was pretty good. If you don’t mind smelling cigarettes it’s a great place for you. Would not stay again.
Response: Dear Kayla Webster, I am very sorry to read about the poor experience you had during the stay. Please accept our sincere apologies, this is indeed very unfortunate. I fully understand your disappointment and frustration due to the multiple issues you have mentioned. Whatever may be the reasons, we will definitely verify the reality and take actions against the concerned after investigations and steps to prevent such happenings in the future. We would like to inform that this is not a regular feature of our hospitality and we will properly check your comments with the team and implement appropriate solutions to please our guest. I hope you will understand and consider us again in the future as we would love the chance to change your impression of our property. Sincerely, Hotel Manager.

Sabrina Sutton: First, I was given a smoking room instead of non smoking which I showed my reservation was for. If that wasn’t bad enough, the room had severe rusting, hole in bathroom sink, spots and stains all over the room and the lamp shade has multiple stains as well. The room did not even have enough towels and washcloths and what was there was on a rusty towel rack. Toilet seat was wobbly and the coffee pot had brown stuff in it. Definitely wasn’t using that! I was in town lay a loved one to rest and DID not need this to happen or to add to my discomfort. On top of this most of the staff was not customer friendly at allllllllll. A serious renovation needs to occur on some of these room and customer service one on one needs to be at the top of the list as well.
Response: Dear Sabrina Sutton, Thank you for taking the time to give us your experience. Please accept our sincere apologies for the experience that you had while staying at our property. While we never like to hear that a guest had a bad experience, we are always receptive to feedback. We will review your comments with our management team to find areas of opportunity. We hope you would, so we can leave you with a more positive lasting impression. Sincerely, Hotel Manager

LaTisha Knott: Always a good inexpensive choice in hotels for a quick stay. As a commuter this is my go to a lot of times when I can't make it home or have to be back at work early after a long shift.
Response: Dear LaTisha Knott, We appreciate you staying at our hotel each time you visit our area and for your continued support. We are overwhelmed, grateful, and feel privileged. That we consistently exceeded your expectations is why you keep coming back to stay at our hotel, and we are happy to hear that. As well as that, thank you for the kind words. We hope to see you again soon. Sincerely, Hotel Manager

12. Mandarin Oriental, Washington D.C.

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1676 reviews
Mandarin Oriental, Washington D.C.
Price/Quality
4.5
Available Services
4.5
Location
4.6
Parking Availability
4.5
Wifi
4.5

Address: 1330 Maryland Ave SW, Washington, DC 20024

Telephone: (202) 554-8588

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Terrie Jeschke: I am giving a 5 because I have given lesser places a 5. It is very luxurious and the staff is superbly courteous without being stuffy. It was immaculate. We had a king deluxe and the bathroom was amazing. Linens were luxurious. The food was delicious and the pig roast on Thursday night at $32/plate was a bargain. They would box up what you could not eat and let you take it with you. I did not use the spa or pool areas. The only criticism I have is that there was no little store in which you could pick up drinks or snacks to have in your room. There was a refrigerator which housed some drinks/snacks before but they had been removed. So, in the evening, your only option was room service and to get a cup of coffee and a few cookies took close to an hour......plus a tip. There is no place within walking distance to pick up such items either. If you are used to those things in the evening or have small children, bring it with you.

Y. Lee: First time staying here and definitely won’t be my last time. The service was like no other! SUPERB! I can’t believe their is still service like this out there. Every single employee we ran into was amazing. I’m blown by the service. The rooms are very nice and clean. The hotel itself is very classy and comfortable. The food surpasses my expectations for hotel food and my kids loves their breakfast. The location was perfect because it was close to everything, but far enough from the crowd to keep the atmosphere intimate. The hotel is very kid friendly as well being that it’s an upscale hotel, so don’t be intimidated if you have kids and would like to stay here.

Hampus Engstroem: Make sure to use ʜoᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking your room. This web site will compare countless hotel sites and normally will have rooms much cheaper than others! You're welcome :)! This place is one of my favorites in this area. I have been staying here for a very long time. If you decide to stay here you for sure won't be let down. First time staying here and definitely won’t be my last time. The service was like no other! SUPERB! I can’t believe their is still service like this out there. Every single employee we ran into was amazing. I’m blown by the service. The rooms are very nice and clean. The hotel itself is very classy and comfortable. The food surpasses my expectations for hotel food and my kids loves their breakfast. The location was perfect because it was close to everything, but far enough from the crowd to keep the atmosphere intimate. The hotel is very kid friendly as well being that it’s an upscale hotel, so don’t be intimidated if you have kids and would like to stay here.

Sophia Usmani: Wow!! First class service all the way! We’ve stayed here several times and it’s always been exceptional. But this time, the staff went above and beyond to make our stay comfortable. In particular, Ignacio (the restaurant manager) took amazing care of us. My son has severe food allergies. Ignacio went out of his way to make sure my son could eat safely. I am so grateful for Ignacio and the restaurant team. A truly wonderful experience. Thank you to everyone for making our stay so wonderful.

Brandon Hutchinson: I stayed for two nights while in town for a concert. The room was great, it came with a comfortable bed, clean sheets, and an incredible view. The bathroom was really delightful with a grand bathtub and a walk-in shower. While staying here, I used the pool located in the spa, and while I enjoyed it on a quieter day of the week, I could see the pool area becoming very loud on a busier day. I had room service the second night, the service was very good, and so was the food. Very efficient, and on time to the minute of their estimated time I was given when I placed the order. Finally for my pros list is the location, you’re just South of the mall right at the Washington Monument. The only reason it doesn’t get 5 stars from me was due to state of some of the public spaces. The lobby had a few water spot damage areas on the ceiling, and all the air vents had a ton of dust build up around them.

Highly Favored: For a five star hotel I was expecting the same or better service like The Ritz or Four seasons. Pros: -We love our room with views of The Jefferson, spacious bathroom and excellent tub. Great location to all the attractions, and lovely hotel. -Nice pool -Friendly valet and staff Cons: - No turn down service, there's a note to leave a card on the bed if we want our linen changed the next day ( - Sauna/steam room bathroom area are not accessible to hotel guests unless you're booking one of their spa treatments (even though mandates were lifted almost 3 weeks ago in DC) -No coffee maker or refreshments in room

Lydsweet25 Sweet: I treated myself to a spa day for my birthday. Andrew, my masseuse was wonderful. Really did a great job on working on my aches. Tonya who did my facial was amazing as well. I was surprised that the facial did not include extracting however. The ladies at the front desk were very pleasant as well. One in particular (did not catch her name) went over and beyond to make me feel special. She even sang happy birthday to me and offered a complimentary glass of champagne. Even though I cannot treat myself often to the Mandarin, I had a truly an amazing time. I felt so relaxed and special I highly recommend coming here for a spa day.

Jon Shalala: Beautiful hotel, the hotel staff hustles! They try to go above and beyond. The bottle water is complementary and it’s really good. You definitely pay a premium but if you’re looking for 5 star service this is a great spot. My girlfriend loved the hotel. The hot chocolate at the bar is great.

Joy Bai: We enjoyed three nights stay in December. Our room was a double queen on floor 7 with a river view, very quiet and spacious. The hotel is beautifully decorated and super clean. The staff are warm and make you feel at home. Justin at the front desk made sure our stay is comfortable. Overall my family had a memorable time.

Brandon Nichols: Stayed here for our Honeymoon, and were treated like VIPs from the moment we walked through the door. We spent our days visiting the Smithsonian and came back in the evening to enjoy a drink from the bar while sitting in the garden area. Our room looked over the water and could see the Jefferson memorial. Used the concierge for information and recommendations regularly, but on the night I explained how we wanted something as our nice evening out and what we were hoping he took care of everything and planned a night out for my spouse and I. They arranged dinner, tickets to a show and even provided us with one of the hotels limousines to drive us for the evening as a wedding gift from the hotel.

13. Rosewood Washington, D.C.

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148 reviews
Rosewood Washington, D.C.
Price/Quality
4.6
Available Services
4.5
Location
4.5
Parking Availability
4.5
Wifi
4.5

Address: 1050 31st St NW, Washington, DC 20007

Telephone: (202) 617-2400

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C. Pine: Best hotel in Georgetown. I love the charm of this hotel right in the heart of everything. The friendliest staff and impeccable service and luxurious accommodations while steps away from shopping and more dining options. The library/reception area is a cozy and elegant pace for a nightcap or to lounge. The rooftop offers a fantastic view of the cityscape and is a great for private functions or if you need a peaceful place to hang out.
Response: Dear C. Pine: Thank you very much for this delightful review! We look forward to having you back with us in the near future! Sincerely, Rosewood Washington, D.C.

Jay Gif: Staff were friendly and helpful. Valet offered to keep Tesla charged overnight which was great! The room was THE quietest hotel room we've ever stayed in (no HVAC noise at all). Bed was comfortable, bathroom nice although some paint bubbling in ceiling. The rooftop spa and bar looked amazing but too cold to enjoy. Deducted a star for value, was very expensive and just didn't quite deliver what I felt it should at that price...
Response: Dear Mr. Gif: Thank you for your kind review of our hotel, much appreciated! I have made note of your comments and am grateful for those. We are glad that you enjoyed your stay and hope to see you again very soon. Please let us know if we can be of any assistance in the meantime. Sincerely, Gabor L. Vida Managing Director Rosewood Washington, D.C.

Shana Acquisto (Luxury Realtor): Stopped in for a drink on the rooftop. Beautiful atmosphere. Drinks were pricey and honestly a bit too much sugar for our liking but some may prefer that. Very friendly staff once we got up to the rooftop and great service.
Response: Dear Shana Acquisto: Thank you for your kind review of CUT Above and for your honest feedback. We have shared this with the team. We look forward to having you back with us soon. Sincerely Rosewood Washington, D.C.

Tania Ferguson: The Rosewood DC is remarkably disappointing. More expensive than comparable rooms at the Ritz or Four Seasons, there are essentially no luxury amenities. The pool is the size of two hot tubs. Sadly, Cut the restaurant had a kitchen fire and therefore there is no way to get anything to eat at the hotel. I had to go grocery shopping. They did not offer any discount for this inconvenience. The did make the minibar complementary except for liquor….and there is essentially nothing to eat in the minibar. The room is incredibly small and the bathroom hard to manage in its size. The “partial canal view” is just a brick wall. One must stand to look out the window if water is to be seen-and only then with great focus. More accurately this is a brick wall view. There is no spa, the fitness facility is smaller than a bathroom with no modern equipment in it except a single peleton bike with bad pedals. The fitness facility is a really big disappointment-I’ve had to find a gym to go work out at. So I’ve had to leave the premises for food, workout, spa services….It’s a travesty to the Rosewood brand. They should close the hotel and renovate, modernize-or drop the prices to reflect the current facade.
Response: Dear Ms. Ferguson: Thank you for posting your thoughts about your recent stay with us. I am very sorry that it did not meet your expectations. We, too, are very sad that the incident in the kitchen has resulted in us not being able to occupy that space and provide the In-Room Dining you were hoping for - we hope to have this matter rectified shortly. I do hope that you enjoyed the complimentary breakfast we had set up in the lounge for all our guests. I also hope that the fresh fruit bowls that we delivered to you helped the situation. The room you occupied (about 420 square feet) does have unobstructed views of the canal, I believe the brick wall to which you are referring is the exterior wall of the building on the opposite side of the canal. As you know, there is no reference to a spa on our site but we do offer in-room massage services - one of which was offered to you with our compliments. We shall review the verbiage regarding the fitness center but the listing of equipment on the page is accurate. Overall, I am sorry that we didn't meet your expectations and hope that the reduction of your room rate that was offered helped to ease this a bit. I hope we have the chance to welcome you back in the near future and be able to deliver the experience you expect. Sincerely, Timothy Edgecombe Director of Sales

Andrew Carmichael: Amazing hotel experience in a wonderful part of DC. It’s a smaller hotel that does a stellar job of balancing the finesse of a larger hotel with the intimacy of a boutique one. The team remembers everyone’s name and does to whatever they can to make your stay a memorable one.
Response: Dear Mr. Carmichael: Thank you very much for this wonderful review. We are delighted that you enjoyed the intimate experience that makes "The Gem of Georgetown" such a favourite among its guests. We hope to welcome you back in the near future. Sincerely, Rosewood Washington, D.C.

Mohsen: Enjoyed one week of stay at this hotel. Everything was perfect and felt personal. Fantastic staff.
Response: Dear Mohsen: Thank you so much for your kind comments - it was fantastic having both you and your fellow travellers with us. I sincerely hope we can welcome you back in the very near future! Sincerely, Rosewood Washington, D.C.

Mandy Jacqueline: The Lobby Bar in the Rosewood was amazing. Great service and wonderful drinks if you’re looking for high-class
Response: Dear Mandy: Thank you so much for your wonderful review! We are delighted you enjoyed your experience and look forward to having you back with us. Sincerley, CUT DC and Rosewood Washington, D.C.

Lisa Morin: This lovely, small hotel was well located in Georgetown. The room was nice, quiet and the bed was very comfortable. The service from all staff was exceptional. They attended to every detail to make our stay a great one!
Response: Dear Ms. Morin: Thank you for your kind review of our hotel, much appreciated! We are glad that you enjoyed your stay and hope to see you again very soon. Please let us know if we can be of any assistance in the meantime. Sincerely, Gabor L. Vida Managing Director Rosewood Washington, D.C.

Derrick Hoefsloot: Exquisite rooms, personalized service, excellent food, fantastic rooftop bar. Notable highlights include the front desk staff and Giovanni the rooftop bartender who remembered my wife’s favorite wine from a previous stay. Superb location, tons of nearby dining, shopping, the canal, and river walk. You will love it at the Rosewood Georgetown.
Response: Dear Derrick Hoefsloot Thank you so much for this wonderful review and rating! We are delighted that you enjoyed the hotel and the team that was here to make your stay memorable. Sincerely, Rosewood Washington, D.C.

Kelly Smith: Great hotel. Near everything in Georgetown. Service is amazing. Nicest place in the area.
Response: Dear Ms. Smith: Thank you very much for your lovely review of Rosewood Washington, D.C. We sincerely hope we have the chance to welcome you back in the very near future. Sincerely, Timothy Edgecombe Director of Sales

14. JW Marriott Washington, DC

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3159 reviews
JW Marriott Washington, DC
Price/Quality
4.3
Available Services
4.4
Location
4.3
Parking Availability
4.3
Wifi
4.3

Address: 1331 Pennsylvania Avenue NW, Washington, DC 20004

Telephone: (202) 393-2000

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C R**d: Great stay! Very relaxing and comfortable environment with very friendly staff. It didn't matter if I was having breakfast, enjoying a drink at the bar, or walking out... Everybody was super friendly and helpful. Would stay again without hesitation. I had the added bonus of being able to see both the Washington Monument and the Lincoln Memorial from my room. Even saw the President's motorcade leaving for him to address the Senate. Awesome!

Casey Garber: Stayed for 5 nights 5/23/2022-5/28/2022 and it was excellent. We had a standard double room. Beds comfortable, plenty of outlets, large TV, very quiet. Room was spotless. We even had a nice view of the Washington Monument! The staff we encountered were all wonderful. We ordered room service one night and the food was very good and packaged well. The location cannot be beat! It's walking distance to just about everything depending on your stamina. By the end of the trip we were pretty tired. Metro station is only about 2 blocks away. Smart elevators were nice! Highly recommend staying here. My family of 3 had a great time.

John Tucker: Great location. Very nice staff. I had a base room with two full-sized beds. Only concern was that my top sheet was not long enough to tuck in...literally got in bed, pulled the covers up to my chest and felt a rush of air come from the bottom of the bed. Why housekeeping made the bed that was is beyond me... and when I tried to tuck it in, it was too short at the top to even come within 2 or 3 feet of the top of the headboard. Nice room otherwise.

Abigail Campos: Stayed for four days at this property. Centrally located to DC and is near several metro stations. Beautiful property and prices are reasonable. As a Titanium Elite, perks were limited. Lounge was closed but they offered 750 bonus points per day or a $60 breakfast voucher for the inconvenience. Interaction with staff was minimal but they do recognize your status and are reachable via the Marriott Bonvoy app. We did attempt to get upgraded but we're not successful. The room itself was a standard King and was beautifully designed.

Annette Tatum: Beautiful hotel, walking distance to all the monuments and the White House. Do not waste your money on a rental car because its easier to walk and not have to worry about parking. Excellent location and staff, will recommend giving this place a try when in Washington, DC.

Hampus Engstroem: Remember to use ʜoᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking a stay. They compare hundreds of booking websites and usually will have prices a lot cheaper compared to others! Thank me later! This resort is one of the highest rated in the area. I've been staying here for a long time. If you choose this place you for sure won't be disappointed. Stayed for 5 nights 5/23/2022-5/28/2022 and it was excellent. We had a standard double room. Beds comfortable, plenty of outlets, large TV, very quiet. Room was spotless. We even had a nice view of the Washington Monument! The staff we encountered were all wonderful. We ordered room service one night and the food was very good and packaged well. The location cannot be beat! It's walking distance to just about everything depending on your stamina. By the end of the trip we were pretty tired. Metro station is only about 2 blocks away. Smart elevators were nice! Highly recommend staying here. My family of 3 had a great time.

Brenna Belletti: Really beautiful hotel. The rooms are small but beautifully decorated and clean. We had a lovely view from our room as well. Convenient Starbucks coffee located in the shop in the lobby. I would stay here again!

Nick Principe: Solid choice for near the White House. Close enough to metro, food, and bars. Valet was organized and competent, which is very appreciated. Staff were good... it was nice to get daily housekeeping again. The elevators are great - sounds stupid, but once you get it, you'll agree...

Asma Alavi: The hotel is neat,clean. And the staff is friendly. The room was spacious. There is a corner bakery right outside the hotel. The location is amazing. Just 5-10 mins walk to all the attractions. We loved our stay there

Nathan Viehland: For the price of the rooms the beds should actually be big enough for 2 people. I don't know why they put 2 double beds instead of queens in the room. Second off they are as hard a rock. I have been to less nicer hotels and they would have sleep numbers in every room. This hotel is a joke and don't recommend for vacation.