Best Children's Accommodation Washington Near Me

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1. HighRoad Hotel Washington DC

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594 reviews
HighRoad Hotel Washington DC
Price/Quality
5
Available Services
5
Location
5
Parking Availability
5
Wifi
5

Address: 1804 Belmont Rd NW, Washington, DC 20009

Telephone: (202) 735-3622

Guy: Hostel


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HighRoad Hotel Washington DC: what do users think?


Kelsey Carreiro: Great location...plenty to do/see/eat....nice walk to the metro (15 mins)/ walk to attractions (30 mins) walk is worth it!!! You can also ride a bike or scooter to locations. Hostel has two full kitchens, plenty of bathrooms, clean bed and sheets to sleep on. Decent for the price.....staff I'd helpful/friendly!!!

Simon Cardenas: Friendly staff, good location, beds are okay. Im definitely staying here if I come back

Nora: I’ve been here last February before the pandemic and I really enjoyed staying here the price so convenient and the staff were so nice and friendly they made sure that I get whatever I needed and they were so helpful and happy to help I honestly felt like home here and this is the only hostel I like among all hostels I’ve been at. Back then they served breakfast every day and there were some activities every week. Somehow everyone I met there was lovely and friendly we had so fun hearing each other stories and future plans. I’m so thankful for this experience. Also about the location it’s so nice there are plenty of restaurants and coffee shops in the area almost one block away. I highly recommend it.

Ellen SC: Such a lovely hostel. Was made to feel so welcome, like I was coming home. Beds were comfy and hostel was quiet enough to get a good nights sleep but also lots of social areas. Would definitely recommend!

Sarah: This is the nicest, friendlist, most thoughtful hostel I have ever stayed in. The comforter you sleep with is legitimately cozy and nice. Staff comes and cleans the place regularly and I was really heartened to see that fellow guest pitch in to try and take care of and respect the place. Staff are super accommodating and have thought through most things you will need. Bus schedules, TV channel menus, where to eat, directions on how to store your food (and fellow guest respect each others!). I was allowed to store my luggage in the lobby area on day of check out, which really helped when I scheduled a White house tour before my flight and wasn't allowed to take anything with me. They allowed me to use the first floor when I came back to wait for my flight. Everything about it felt like coming home. It was cozy and comfortable and I was around really great people. Older people had long conversations with younger folks and I met people from all over the world. The showers are nicer than mine at home! Ear plugs and night masks in the lobby and tea are a good touch. I also really appreciated the quiet hours at night. Also, the street they are on is amazing and has nearly every nationality of food you could possibly want. There is also a nice health foods market on the same block. One small suggestion! If there were more clothing hooks in the downstairs bathrooms to hang clothes while you shower and some better mirrors in some of the upstairs bathrooms, it would be great! Thank you for a great stay I will be back!

Emily Wakwe: Surprisingly excellent! 👏🏾 Only request is that mirrors or a mirror needs to be in the room.

ALI DAL: Wait.. what. Best $$ I've spent in awhile! Let me tell you why. As soon as I walked in, I was greeted by friendly staff. The lobby is as cozy as it gets! Antique yet modern with lots of amenities! Everything is available. Kitchen is free to use. Lots of bathrooms. I've never waited to go to the restroom. My room was small. Only beds and each guest gets a locker. That's a hostel so it's acceptable. Not to mention the affordablility. No complains here. I was looking for a hostel experience and I found it. I'd come back if I'm in town again.
Response: Wow, thank you so much for making our day!! The Management team here at the hostel are all world-travelers and have stayed in countless hostels. We compiled all the things that make the most comfortable and special stay for you - a cozy living room you actually want to be in, a clean and spacious environment, and honestly, never having to wait for the bathroom!! (We have an abundance of them!) See you the next time you're in D.C.! -Miyuki at the HighRoad Hostel DC

Lauren: Loved my stay at this hostel. The location is beautiful in a very lively neighborhood. A 5min walk gets you to the bus stop. It’s about a 20 min ride to the national mall and DCA. Spacious and clean rooms. The beds were comfortable although very squeaky. I had a room on the third floor and had the bathroom to my self every morning. Very friendly staff. Went out Saturday night with people from the hostel and had an incredible time. If you’re a solo traveler going to DC and thinking about booking any kind of accommodation I recommend this hostel.
Response: Hi Lauren, Thanks so much for a detailed review of the HighRoad Hostel DC. We're so happy to hear you enjoyed our beautiful neighborhood of Adams Morgan, our hostel amenities, and our Saturday night event, Bar Night! However, I'm sorry to hear that your bunk was squeaky. I can say with confidence that our beds are typically not noisy. We will do a spot check of the beds first thing tomorrow to ensure all beds do not squeak!! Please let us know if you have any other suggestions for us! We are always looking forward to guest comments to improve and provide the best service and experience for our guests. Safe travels and see you soon! -Miyuki at the HighRoad Hostel DC Team

Camryn King: My stay was AMAZING! the staff was extremely friendly and accommodating! All of the general areas, bathrooms, and my room was extremely clean and up to par. I really really loved staying here. I would suggest to anyone who may think about staying in a bigger room with more beds that your privacy may be worth the little extra fees. I stayed in a 14 bed mixed gender room and I don’t have any complaints, I just think I would prefer a more expensive room next time for more privacy 😊

Jeff Martin: This hostel is awesome! I’m a teacher, I brought 15 students here. The staff was incredibly responsive, helpful, prompt, and professional in advance of arrival. We were greeted by staff and shown to our rooms in a very welcoming manor. They were nice to me and my students. The showers are clean. the beds are very very comfortable and do not squeak when you turn over in them. The vide is hip and fun. The location is in the heart of the fun to be had in Adams Morgan. I will definitely recommend this hostel to others and will definitely plan to come back (without students) to have fun with this hostel as my home base!

2. Hyatt Place Washington Dc/Us Capitol

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1443 reviews
Hyatt Place Washington Dc/Us Capitol
Price/Quality
5
Available Services
5
Location
5
Parking Availability
5
Wifi
5

Address: 33 New York Ave NE, Washington, DC 20002

Telephone: (202) 289-5599

Guy: Hotel


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Hyatt Place Washington Dc/Us Capitol: what do users think?


Jessica Marie: I stayed here last week. Overall, I had a pleasant time and experience even though I did not get the room I initially paid and requested for. I paid for early check-in and Higher Floor Room. When I arrived I was given a key to a High Floor Room but someone was still in the room. Let the front desk rep know and was given another key to a lower floor room but still had a nice view. Room was clean and roomy enough space for two relax and comfortable. Breakfast was lackluster so don't have high hopes. Hotel is in a perfect location, close to great food spots, grocery store and my favorite Starbucks. 5 minutes from the Metro and Close to Downtown. I will stay here again on my future visits.

Melanie Brown: Hotel is nice, breakfast is good, everything was clean and well stocked. Giving 5 stars because the staff is exceptional! Above and beyond meeting every need and SUPER friendly! Another bonus is the cold water they keep in the lobby. It had ice and was full every time we came down morning or night. What a comfort for busy tourists, especially in the summer. There are drugstores, food and coffee right around the corner. And ubers into all of the tourist attractions were fairly inexpensive. We will be staying here again! dispense in the lobby

Derek Kruger: Make sure to use ʜoᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking any room. This site will compare countless booking websites and normally will have prices much cheaper than others! You're welcome :)! This hotel is one of the highest rated in the area. I've been staying here for a very long time. If you decide to stay here you won't be let down. Hotel is nice, breakfast is good, everything was clean and well stocked. Giving 5 stars because the staff is exceptional! Above and beyond meeting every need and SUPER friendly! Another bonus is the cold water they keep in the lobby. It had ice and was full every time we came down morning or night. What a comfort for busy tourists, especially in the summer. There are drugstores, food and coffee right around the corner. And ubers into all of the tourist attractions were fairly inexpensive. We will be staying here again! dispense in the lobby

Pola P: The sheet of the bed was dirty. The road outside was very loud and I could hear every car going by while being in my room. The walls are very thin and I could hear people from the other room almost all evening. The bathroom door was very loud! It was squeaking. The breakfast wasn’t that good. The room was spacious and nice. The air conditioner was very easy to operate. The elevators were very fast and nice!

Sonny Iqbal: I stayed in this location for wife's birthday! The staff was very nice and courteous. They made our stay very special. The place was clean and the room has great views. Special thanks to the front desk staff and the General Manager who was present. I highly recommend staying here. Great location for activities in DC. Close to H street and the national Mall.

Jen Bradley: Pay for the valet or your car WILL be broken into!!! At least a dozen cars had a window smashed out during our stay & center consoles ripped out. They put two holes in my window trying to break in but couldn’t get it to shatter. Everyone else, not so lucky. When I told the front desk they said they tell everyone not to park on the street (when we arrived they said valet or street were the options, no warning whatsoever about the DAILY break-ins and complete lack of police presence). Breakfast was ok. Semi convenient location but not safe (vacant lots flank half the street). Coffee shop across the street was nice. Room wasn’t that clean. Needed a blanket for the pull out couch and had to wait 30 min, as no one was attending the front desk. Phone did not work. Need a key card to gain access to the lobby and to activate the elevator, even in DC that says a lot,

Erika Williams: Personally, this is not what I'm used to for a Hyatt and the 1st night I was very disappointed with the room to the point that I didn't want to be in it at all. However, the front desk staff was very accommodating and moved us to a different room for the remaining nights. The parking situation should definitely be fixed especially since the only true and safe option is to pay $53/night for valet unless you're ok with the possibility of your car being broken into. There were public parking lots available for a fee, but when we drove around those, there were cars already there with broken windows even being right next to the police department, so that should be changed. I also think that based on the location and the environment around this hotel, the price of the rooms should be decreased slightly especially with the limited parking availability. Another issue I ran into was that the room we booked for had breakfast included for an additional charge, but we found out when we got to the hotel that breakfast was included for everybody. However, I do want to mention that we booked through booking.com so I think that was more of a third party issue than the hotel's doing. I don't think I'll stay at this hotel again just because of where I prefer to stay, but I will also be sure to do a better job at using things like Google Earth to check the surroundings of a hotel before making a reservation there.

Melinda White: Stayed last weekend with friends. We booked two rooms and were given rooms 11 floors away from each other one of which was dirty and had no linens on the bed. We called the front desk to inform them and they stated they would have it cleaned while we were out for the day. Came back hours later to the room in the same unclean condition. We went to the front desk to resolve this as well as being double charged. They moved us to a new room and stated they would be discounting the rooms but instead they charged us an upgrade fee. So don't stay here if unless you are looking to be overcharged and stay in dirty rooms. Only good thing was the valet staff. Immanuel in particular was very friendly and helpful ensuring our cars were safe throughout the stay.

uthra pakkiriswamy: Towels were smelling full of smoke! That means they haven’t changed from previous stay or they haven’t washed properly. Whole room was filled with smoke. For 4 people, 1 shampoo and 1 soap was provided. Exhaust fan wasn’t working in toilet. Worst room service in my entire life! Kitchen, valet service was good.

3. Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel

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3385 reviews
Holiday Inn Washington Capitol - Natl Mall, an IHG Hotel
Price/Quality
4.9
Available Services
4.8
Location
4.8
Parking Availability
4.8
Wifi
4.8

Address: 550 C St SW, Washington, DC 20024

Telephone: (202) 479-4000

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Wei Y: My recent experience at the hotel in mid March was quite pleasant. The room was clean, decor was fairly up-to-date, beds were comfortable (subjectively), and the bathroom was fairly well maintained. The staff were very accommodating and friendly, this includes the cleaning crew (on the 8th floor) who would give you anything you asked for. The pandemic is not over yet, so I liked the idea of not having staff coming in every day. People complaint about the thin wall, water pressure and the train. I did experience all of the above. The thin wall didn’t bother me that much, it’s usually due to loud neighbors. For the water pressure, I just waited for the others to finish their use then take my turn, the place was packed at the time and everyone was taking shower at the same time. As for the train, the hotel unfortunately situated right next to the track so unless you are a heavy sleeper, the noises could bother some of the guests on the east side. We ended up switching to the other side and it was great! The food at the restaurant downstairs was also surprising. The taste and the price were comparable to the nearby places, if not cheaper. A Starbucks was also attached to the hotel but they do close somewhat early. As for the parking, we didn’t have a car, but once I parked at a hotel in downtown Chicago, it was over $100 a night. All in all, we enjoyed our stay and will stay again for sure!
Response: Wei Y, thank you for staying with us and taking the time to share your experience and feedback with us. We hope to see you again.

tabitha buono: Rooms were decent sized. Our beds and pillows were AMAZING! The air conditioning was very hard to control. We froze the entire time. Also our bathroom had a light out, and only 3 drawers for 2 adults in a double bed room? Had to stay on top of housekeeping too. You have to call down every morning if you want fresh towels, etc. Even with calling, they still forgot. With all that said, I'd stay again. The bed and pillows were AMAZING!
Response: Tabitha, thank you for staying with us. We are sorry that you had a challenge with your AC unit. We are sharing your comments with our staff to help us improve. We hope you will give us another try in the future. Thank you for taking the time to share your experience with us.

Kelly Dias: Pros: Staff were friendly and pleasant. The bedding was clean. Shower head was high enough, temperature and pressure were good. Close proximity to the Capitol, National Mall, and museums. Cons: AC wasn't working on arrival, but maintenance was able to get it back on line. Insufficient towels and only conditioner in bathroom (no shampoo). Room was not served by housekeeping between first and second night, which meant no fresh towels. Bathroom toilet paper holder was partially detached from wall. AC unit had exposed wiring. Connecting door for the suite had a loose handle that meant that we couldn't fully close it without fear of being trapped. The front desk only answered calls half of the time (2 out of 4 attempts). The breakfast fare at the restaurant was very expensive and not the highest quality. Walls are paper-thin, so I got to listen to the couple in a nearby room argue at the top of their lungs well into the night. Unfortunately, there was a music festival in town, so they closed the on-site coffee shop. Streets were blocked for blocks in each direction, so no access for Uber or cabs. In order the get to local attractions, we had to walk 4-6 blocks out of the way to get around.
Response: Kelly, thank you for choosing our property. We appreciate your feedback and are sorry to hear that you experienced a few challenges during your visit. We hope that you will give us another try in the future.

Joe Hughes: We were so excited to come to Washington D.C. for vacation. I have stayed at Holiday Inn's before and never experienced anything like we did here. Nothing seemed to work. The elevators were not working properly and one day not at all. We wanted to do some laundry and there was no change available and the soap dispenser was out of soap. I wasted a dollar since I didn't see the Out of Order sign that was placed on the side of the soap dispenser. The food downstairs in the café was horrible and it made my wife sick. The 21's amendment restaurant there was not much better. We wanted to buy soda and snacks and they wouldn't except cash. The rooms were cleaned every other day if that. The carpet was filthy and the desk chair was broke. On top of everything, Nobody knew anything when we ask for directions or where anything was. Apparently this Holiday Inn was just sold and in process of a new owner. That still doesn't make it right for this establishment to really put a damper on our vacation. We called security to stop all of the yelling and playing in the hall after 10 pm at night. Our floor was loaded with a group of kids and we finally had to go out there and tell the kids to quiet down. I would look at other options before coming here to stay, Murphy's Law applies here. "Anything that could go wrong will go wrong." I'm sorry that I have to post such a negative review but none the staff didn't make any effort to make our stay enjoyable.
Response: Joe, thank you for choosing to be our guest and taking the time to share your experience with us. We are sorry to hear that this visit was not as great as it could have been. We are using your feedback to improve our services. We are sorry that you left us on this note. We hope you will give us another try in the future.

M B: This was our first time staying at this hotel and it completely served its purpose. First the location - it is across the street from the department of Education and one block from the Air & Space Museum. There is a Starbucks on the corner of the hotel and several restaurants on the same block including a McDonalds. This hotel has a parking garage under it making parking very convenient. Parking fee is charged by the hotel per day and we had in and out privileges throughout our stay. There are two restaurants inside the hotel and a small convenience store next to the front desk. The lobby is more upscale than I thought it would be and staff was nice. We got into our room the first night later in the evening and our AC wasn’t working. We called the front desk and within minutes, a maintenance worker was at our door. He changed out the wall thermostat which didn’t resolve the issue and called for assistance to bring a new AC unit. They changed that out within minutes and discovered that there must be a wiring challenge that would take more time to resolve. They contacted the front desk, got us a new room and they walked it to make sure it was in perfect working condition before bringing us the new key cards. They offered to help us move but we were fine getting ourselves to the new room. This was the only challenge we experienced during our stay and these two maintenance technicians were absolutely wonderful. We forgot to get their names but they were on duty Friday, May 20, 2022 in the late evening. Nothing is a short walk in Washington DC as buildings are huge and the distance is deceiving. Every day we walked more than 7 miles and at the end of each day I walked back to the hotel to pick up the car to pick up my Mom to keep her from having to walk back. All throughout Washington DC, there are bicycles and electric scooters available to rent electronically on the spot to make the walking shorter and to get places quicker. We didn’t use them this time but they are a great benefit if needed. We did not eat in the hotel, but it is wonderful that the restaurants were there if we wanted to. This is a pretty perfect hotel to stay in when visiting Washington DC and we will most likely stay here on our next visit and recommend that you consider it as well. We didn’t take photos of the hotel, but it was very nice, clean, comfortable beds and we felt safe.
Response: M B, thank you for choosing to be our guest. We appreciate your feedback and are delighted to know that you had a great stay. We appreciate your feedback and will be sure to share your comments and feedback with the team. We hope to see you again, next time you are in the area.

4. Holiday Inn Washington-Central/White House, an IHG Hotel

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1196 reviews
Holiday Inn Washington-Central/White House, an IHG Hotel
Price/Quality
5
Available Services
5
Location
5
Parking Availability
5
Wifi
5

Address: 1501 Rhode Island Ave NW, Washington, DC 20005

Telephone: (202) 483-2000

Guy: Hotel


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K -: Convenient location and friendly staff. However, our rooms were given away when we arrived. Then, we were given room keys for an already occupied room (apologies to the people we woke up). The room we finally got into was musty and had several power outlets nonfunctional. I expect better for over $200 per night. Ironing board and two luggage stands were handy. Bath&Body Works amenities were nice. I appreciate that room service only comes upon request.
Response: Dear K, Thank you for offering feedback about your recent experience at our hotel. We're glad you enjoyed our convenient location and friendly service. Our team apologizes that there was confusion with your original accommodations, and we appreciate your comments are we continually work to improve our facility. Given another opportunity, we hope we can host you for the stay you expected.

Lisha Fairbairn: Could tell it was recently renovated and that some things had been rushed. Beds were clean and rooms were fairly clean as well. Staff were all very friendly and helpful! The pool area on the roof was beautiful, got some amazing sunset pictures from up there! My only complaint was that the parking garage was very poorly laid out. It had super tight corners, a single lane, and very narrow parking spots. We drove a minivan and almost got stuck in the ramp because we couldn’t make a turn. When we did park, the parking spot was the exact size of the vehicle leaving almost no room to open doors. Very nerve wracking. $47/night seemed like a lot for such a terrible ramp. Besides the ramp, we had a great experience and would definitely stay here again (just maybe with a different car or no car at all 😂)
Response: Dear Lisha, We agree; our rooftop pool is fabulous, and we are so glad you had the opportunity to enjoy it as well as all the other wonderful amenities we offer. We are honored to have been your hotel of choice and look forward to having you stay with us again at Holiday Inn Washington DC - Central / White House.

Shivaprasad K: Very convenient location for tourists, close to the tourist attraction as well as the market place. Check-in experience was good. No in-house restaurant, coffee / tea in the lobby and room takes care of basic coffee/tea needs. The front desk provided us with a list of restaurants nearby. Many good restaurants, 2 blocks away make up for the absence of a restaurant in the hotel. Rooms are well furnished. A roof top pool is good for relaxing.
Response: Dear Shivaprasad, Thank you very much for taking the time to share your comments with us! It is wonderful to know that you appreciated our convenient location, easy check-in process, and helpful room amenities. We love to provide suggestions on great local places to eat. It was a pleasure hosting you, and we hope to see you again in the future!

Jim Packer: Room was average. Beds where small. Bathroom was not average. Had mini fridge and safe. Hotel looked nicer on outside then it was inside. Rooftop pool was not amazing, just felt like a poorly invested backyard pool. Parking structure was extremely tight quarters. 3-6 point turns required in most spots. Surrounding area had multiple incidents of violence and at least one homeless man digging through trash outside. Location was excellent for walking to tourist spots but a mile+ after walking the mall all day isnt for everyone. Staff was amazing though. Nice polite and helpful. Wouldn't stay here again but not unhappy I did. More disappointed I didn't find better.
Response: Dear Jim, Thank you for choosing to stay with us as well as for your insightful feedback. We appreciate you highlighting our wonderful staff. We also value the constructive notes you shared, and we will pass them along. Our team is working on consistent updates and improvements throughout our property, and we hope to have a chance to change your perceptions in the future.

Tiffany Brandell: The location was great! It's a short 1/2 mile walk from the Metro's McPherson Park stop, which makes it handy getting to and from multiple locations. There is also a Whole Foods right around the corner. The service was great, and everybody was incredibly friendly. Our only complaint really was that despite this being a non-smoking hotel, our room wreaked of cigarette smoke.
Response: Dear Tiffany, Thank you for your wonderful review as well as your recent stay with us at Holiday Inn Washington DC - Central / White House. We are thrilled that our fantastic location was perfect for your needs and that you appreciated our attentive service. That being said, we will be sure to look into your odor concerns, and we hope that you will come back to see us for an even better stay soon!

Jennifer Diaz: I was in town for business and part of my trip was to scout for a hotel that could accommodate lodgings for 200+ employees. Needless to say. This is not that! 1. First and foremost, although signs are posted for guest to wear mask in public area, NO ONE had a mask on. Even staff didn't have mask on. 2. Toilet in my room had to be repaired 3 times. First for not flushing. Then for not enough pressure. Then because tank would not fill with water. 3. Of a 4 day stay, I recieved room cleaning once. Even though I requested it on 3 different occasions. 4. Only one vending machine worked and the drinks where HOT. Also only ice machines on floors 2, 3. And 9 worked. 5. Doors of the building were locked on Friday night. Key card did not work for entry so everything you went out to smoke you had to wait to be buzzed in. 6. Ran out of towels by day 2. Requested more and was told no maid staff on site (even though I requested towels at 9 am before I left for the day). 7. Due to construction within the building, there were two mice in my room! My neighbor was nice enough to get them out of my room amd into the hallway. 8. Mini fridge did not work * With all that being said, staff was kind and courteous; even tho most seemed poorly trained. Staff shortage was obvious. The room rate was very high and therefore the issues faced should not have been present. Staff accounted the issues to "hotel recently just reopening after a prolonged time". This was obviously false seeing as how recent reviews are being posted from Jan 22- present time. It apparently served as a shelter. ***
Response: Dear Jennifer, Thank you for offering feedback about your recent experience at our hotel. While we're glad you enjoyed our courteous staff, we are sorry you were disappointed with several aspects of our accommodations. We did have a previous contract with the city and, as a result, used the month of May to thoroughly clean the rooms, replace any damaged items, install new beds, TVs, linens, and pillows, and update our lobby and artwork. Please consider allowing us to host you again for the stay you expected.

Chiana Hutchinson: This was a great location for us, we paid $50 to park our car overnight felt that should have been free. It was expensive but considering where it was located I suppose that explains it. They were doing renovations but it had no impact on us.
Response: Dear Chiana, Thank you for your recent stay at Holiday Inn Washington DC - Central / White House as well as your wonderful review. We are happy you enjoyed our prime location and hope you come back to visit once our renovations are completed.

Scott Cook: My experience is probably a one off. There was a pride parade that made it difficult to reach the hotel without police escort. However, the room was very loud. My wife, daughter and I had horrible sleep because we heard everything from the people outside to other rooms. Suggest if you know there is some sort of event that weekend, you out out a notice to people with reservations.
Response: Dear Scott, It was a pleasure to welcome you and your family during your recent visit. We're sorry to hear of any external noise disturbance you encountered during the recent parade in the area. We did include information regarding street closures for this parade on our website and on pre-stay emails as soon as the city made the information available to us. We note that your reservation was made via a third party booking agency which did not pass along an email address for you. Thank you for taking the time to share your valuable comments and we hope to have the opportunity to host you on another occasion.

David Hicks: It was a nice clean hotel , great location for visiting Washington.The only downside was no bar or restaurant on site and several of the drink machines and ice machines did not work on several floors.
Response: Dear David, We are ecstatic to see that our clean accommodations and stellar location were some highlights of your visit. With so much to do in the area, we hope you had a blast checking it all out. Our team will certainly look into your comments about our vending machines to ensure they are operating properly. Nevertheless, we would love to welcome you back to Holiday Inn Washington DC - Central / White House soon.

Erik Kursetgjerde: Smelling of smoke, not clean rooms - and blaming renovations. Renovation were half done, and the bathroom is also in need of renovation. For this price one should expect more.
Response: Dear Erik, Thank you for choosing to stay with us. It is disappointing to see that your room did not meet your expectations and we apologize. Please know we are always looking for ways to improve our guest experience and we will be discussing your concerns with our team so we can work to address these issues. We thank you for your feedback and wish you pleasant future travels.

5. Hilton Garden Inn Washington DC/U.S. Capitol

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1400 reviews
Hilton Garden Inn Washington DC/U.S. Capitol
Price/Quality
3.9
Available Services
3.9
Location
4
Parking Availability
3.9
Wifi
3.9

Address: 1225 First St NE, Washington, DC 20002

Telephone: (202) 408-4870

Guy: Hotel


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Matthew Hall: Really liked this hotel. Staff was great and the room was better than average. I appreciate the barkeep who was very professional and kept me entertained while we sat and had a cocktail. Rose was very attentive and made our check-in process easy. Valet was very spotty with the service, maybe they need more than 1 person certain times a day. The hot tub wasn't working when we arrived but was up and running before I left. Pool was a little cold but refreshing. I will definitely be staying again. This is the ideal location for those visiting DC.

Siobhan Walker: My stay was amazing. My room was spacious and so clean. The front desk was polite, helpful and very professional. Octavia was awesome. She was most helpful because the hotel I had a current reservation for had canceled my reservation and I had to make a reservation here last minute. She provided me the most outstanding customer service possible even with my frustration from the other hotel. Any questions I had was answered and my stay was relaxing. I definitely recommend this hotel to anyone.

g watson: Customer service here is EXCELLENT. Very friendly staff - extra praise to the office manager, Reina Munoz and guest agent Janay! Hilton - you should recognize this location and their staff, they go above and beyond their call to make guests feel welcomed and comfortable. All hotel/hospitality should take this location as the example for service. The rooms are clean, and quite comfortable and roomy - this hotel is conveniently located, just a short walk from Union Station. I was here for business and I was delightfully surprised for the work space and seating area. I was also happy to learn their fitness center is open 24hrs...with my stay being business in nature - it is difficult for me to get a work out in at most places, due to the limited hours fitness centers are available. 100% recommend the US CAPITOL location. If you want to feel welcomed and comfortable, stay here!

Angela Baca: The air conditioning in our room never worked even after they had someone come and fix it. The elevator stopped on every floor. The pool was available but it was foggy and couldn’t see the bottom of the pool because of this. Burned my kids eyes and mine. This hotel is older and not maintained well by Hilton. There are no fans in the bathroom so if you take a hot shower your whole hotel room fills with steam. The people are nice and it is located near a metro. Those are the only two things that are good about this hotel. Only stay here unless you just can’t find anywhere else to stay.
Response: Hi Angela Baca - We are sorry we did not live up to our high standards of exceeding expectations. Thanks for taking the time to provide your candid feedback regarding your experience with Hilton Garden Inn Washington DC/U.S. Capitol. Please reach out to us at https://help.hilton.com/s/contactsupport so that we can investigate further and make this right.

Natalie Martin: The staff was nice and did what they could, but the hotel was overwhelmed and not well maintained. It is unequipped to have more than 1-2 guests arriving or departing at the same time. It also has intentionally inadequate air conditioning. I have stayed at Hiltons in other cities that also have valet only parking. They’ve all had a driveway to pull in and unload your vehicle. This one has only a small shoulder that a maximum of 2 cars can pull into. Everyone else has to just stop in the middle of a busy street. There were no luggage carts when we arrived, left or had to move rooms on the second night. Other guests also told us that there were no luggage carts when they arrived. On the first night the room was consistently hot though we could hear the AC cut on and off. After coming to look at it twice, the maintenance man determined that the compressor in our room was broken so we were moved to a new room (again no luggage cart, we had a lot of stuff as we were traveling with a toddler). The maintenance man explained that the AC units are motion activated so guests will always return to a hot room and it will always get hot in the middle of the night so that’s why it took him so long to figure out that ours was actually broken. This seems incredibly stingy for a Hilton (in addition to being illogical as it takes more energy to cool a hot room than it does to simply maintain temperature). Stay here only if you are a single traveler with one suitcase and don’t mind an 80 degree room overnight and when you return after being out of the room. Other reviews mention how slow the elevator is, that is also true.
Response: Hi Natalie Martin - We are sorry we did not live up to our high standards of exceeding expectations. Thanks for taking the time to provide your candid feedback regarding your experience with our service and amenities. Please reach out to us at https://help.hilton.com/s/contactsupport so that we can look into this further. We look forward to making things right.

Geoffrey D: Parking valet lane is terribly short. Stains on the comforter. Breakfast included not properly advertised on elevator or through hotel. Laid out of first floor is very awkward, why have steps instead of escalator to second floor. Front desk staff were superb. All throughout the stay they were informative, helpful, positive and available! Wait for valet was not long at all, which was surprising. Minor issues, overall decent stay.

David: Very nice hotel - staff were very friendly and attentive to our needs. The Manager greeted us as we were leaving and just make the stay complete. Nice pool and restaurant - special call out Kevon our waiter for one of our evening meals. Great place to stay - close to a metro stop as well.

Sassy Sauce: The hotel is pretty decent. It met all of our basic needs. It was as clean as I think it should be but the rest of my party felt it was ok. Parking can be a little challenging in the area but we managed. The front desk staff were pleasant and very helpful. I would go back if I needed to.

Chippy McLain: Guest services here should be renamed "guest hassles." Checking in and checking out were lengthy, frustrating ordeals. Paid valet parking was ineffective, slow, and overpriced--and apparently the only option. Showers were inconsistent, with cold winning two out of the three mornings we stayed. One of the two elevators was broken leading to overstuffed rides with no option of social distancing as well as long delays in the lobby. The spa had a new twist: a hot tub colder than the pool. I had hoped for a classy, Hilton experience for my family. I wish I had stayed at a Motel 6. I am thankful that I saw no rats inside the hotel. There were plenty just outside the front door; I assume due to the construction and vagrant tents across the street. This section of DC has some big rats. My littlest did think these were cool; my wife, not so much.

J Cole: Great hotel. It is a very short walk to the Metro Red Train No Ma Stop to get anywhere in DC for just a 2 dollar fare on the weekends. The area also has a great brewery "red bear brewing company" which is very close by. The hotel also has a bar that looked pretty nice. The breakfast is hit or miss for me but it's as expected for other Hilton Garden Inns.

6. Days Inn by Wyndham Washington DC/Connecticut Avenue

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1553 reviews
Days Inn by Wyndham Washington DC/Connecticut Avenue
Price/Quality
3.3
Available Services
3.2
Location
3.2
Parking Availability
3.2
Wifi
3.2

Address: 4400 Connecticut Ave NW, Washington, DC 20008

Telephone: (202) 244-5600

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Kelly Cunningham: The reviews do don’t do this place justice. It was great for the price! The room was extremely clean, beds were very comfortable, and it had everything we needed for our stay. Yes, it was a little outdated, but you’re not paying $500 a night to stay here. Also, parking is only $25 a night On Fridays and Saturdays. Sunday-Thursday have free parking. There is no full continental breakfast, but there is coffee and muffins.. BUT, you’re in DC go enjoy breakfast at a good diner!
Response: Dear Kelly, We're thrilled to hear that you enjoyed your time with us at Days Inn Washington DC, and we're happy that our clean, comfortable accommodations left a positive impression on you. Please come back to visit us again the next time you're in the area!

Lauren Klos: Although the hotel didn’t seem like much from the outside, the lobby is very nice and well-kept and the staff were very friendly. The room was clean and the bed very comfortable. I liked being able to walk to restaurants nearby and being in the city itself (instead of having to stay in North Bethesda for a similar rate). The one downfall was the nightly $25 rate for self-parking in their open garage.
Response: Dear Lauren, We are thrilled to hear how much you enjoyed your stay at Days Inn Washington DC. We agree; there is nothing better than a great staff and comfy bed to return to after a busy day, so we are happy you were impressed. Should your travels bring you back to the area, we hope you choose to stay with us again.

Phil Miller: It’s a Days Inn. Can’t expect a lot. It was inexpensive and room 410 was clean. It is within the DC square. That is a lot. People at the desk were great. No breakfast, no microwave and no refrigerator. The only breakfast restaurant close is a Burger King. Old building so bring your own wall plugs etc. We will make it work because of the location and cleanliness.
Response: Dear Phil, Hearing from our guests is essential as we constantly strive to enhance our guest experience, so thank you for reaching out. Though it was a pleasure having you, and we are pleased to hear you enjoyed our convenient location and friendly staff, we regret that other areas of your stay fell short for you. Rest assured, your concerns are valid and will be addressed internally as we evolve our services and property. It is our hope that you will consider staying with us again in the future for a better visit.

A. Rosenquist: My son and his friend were supposed to have a refrigerator but they said they didn’t have any due to Covid (?) but then they magically found one when I called and pointed out that we had a guest with a medical need for it. Be aware that they don’t charge the card you reserved with online unless you, the cardholder, are physically standing there holding it— not at all clear in the reservation process and very inconvenient in a city full of college students whose parents might want to pay from another place. It’s near the metro but other than that it’s not a particularly easy or pleasant place to stay.
Response: We appreciated the opportunity to host your son and his friend. Thank you for mentioning our convenient location near the Metro. While our accommodations are not equipped with a refrigerator, we're glad that our team was able to assist you with this request. Please know you can review a full list of our amenities on our website before making a reservation. If your son's travels bring him back to Washington DC, we hope he will return for an even better experience.

Hannah Mench: If you’re looking for an easy, no frills, clean, quiet, peaceful, safe place, on a main road, look no further. I stayed for one night just traveling through town and it was simple, tidy and perfect. Disclaimer: the bed was not the comfiest mattress in the world but it was fine, and hey, the lady at the front desk was nice so it balances out.
Response: Dear Hannah, We are delighted to hear we were exactly what you needed on your quick trip through town. From our clean, comfy accommodations to our friendly guest service, Days Inn by Wyndham Washington DC/Connecticut Avenue has everything one could need to enjoy a stay with us. While your bed wasn't to your preference, we're so happy our convenient location and peaceful atmosphere helped make up for it. The next time you're in town for a bit longer, depend on us again for the value you deserve!

Brayana Pettit: By far one of the worst hotels I've stayed in a long time. This is not a place one wants to come to for a nice time. The hotel looks nothing like the images with the exception of the outside! On the second floor where my room was located, felt unsafe. On all 3 nights I stayed was a fight in the A.M & P.M., guests slamming doors, screaming in the hallway, the stench of smoke (Marijuana and cigarettes) filled the hallways. Bathtubs and walls chipping of paint. No microwave, no refrigerator, and coffee maker didn't work. The only 2 reason I gave this hotel a 1 star is because I had to at least pick a star ave because the staff was nice.... other than that it's not worth the money. However I will say it is a convenient location. Close to train station and restaurants
Response: Dear Brayana, Thank you for being our guest in DC and for reaching out. We're sorry to hear certain aspects about our property weren't your preference. We always aim to provide a safe environment for our guests and to have our front desk team ready to assist should they be notified of any issues. It is nice to know you appreciated our convenient location and friendly service. Many thanks for the suggestions for how we can improve. Our team wishes you safe travels.

Folu A: Hotel was like a place that had its great days but now old and falling apart. Four stars for the location and its access to other things. There was a nice bookstore about 10minutes walk and the best coffee shop was just 1minute walk. The hotel itself is 2 stars. You can find cleaner places to sleep for same price or thereabouts. I was to spend 2nights there and even for such short stay, I couldn’t stay the second night. Staff was ok.
Response: Dear Folu, Though we are an older building, we do our best to maintain a high level of comfort. We're glad you still enjoyed the convenience of our location, and we hope for a chance to improve your perceptions the next time your travels point you in our direction.

7. Phoenix Park Hotel

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1424 reviews
Phoenix Park Hotel
Price/Quality
4.3
Available Services
4.4
Location
4.3
Parking Availability
4.3
Wifi
4.3

Address: 520 North Capitol St NW, Washington, DC 20001

Telephone: (202) 638-6900

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Cora Johnson: My stay there was very nice. The rooms were modern, clean and well maintained and close to the train station. Good deal on pricing. The quilt was lumpy. most of the filling had formed into lumps. That comes from constant washes.. I would consider staying there again in the future. I enjoyed the food I bought from Irish restaurant located within hotel.
Response: I am so glad you enjoyed your visit and we thank you for staying with us.

Scott Hayes: Our first visit to the Phoenix House was to move one of our kids to DC. The location is fantastic! Right on Capitol Hill, steps from Union Station and only a few more steps to the Capitol Complex. It makes a great starting point to walk the best parts of DC. As a boutique hotel, it is small but not tiny. Rooms are spacious, well appointed with comfortable beds and updated fixtures and furniture. Our view was Mass Ave so interesting and bustling until after 10pm. The staff were excellent and the building impeccably maintained. We will use it as our base for upcoming visits to Washington.
Response: So pleased you enjoyed your first visit to us and we hope to welcome you back again in future.

Amy L: This is a lovely boutique hotel close to an array of DC attractions. We went for a long weekend and were delighted by the excellent location, the efficient and attentive staff, and the beautiful accommodations. 24-hour coffee machines on the 2nd floor were actually way better than any other hotel's small coffeemaker in the room. The downstairs restaurant served great food and was convenient for dinner and drinks. We wished that our bathroom had had an exhaust fan, but overall the room felt modern and spacious. We will definitely stay here again and will highly recommend it.
Response: We thank you for your visit.

Ukvayat Hanak: Complimentary hot chocolate... need I say more? Yes, they have coffee too! The rooms were perfect. Don't expect the roomy spaces in a new hotel. All the fixtures were well maintained and brand name. I slept the best here of any hotel I have stayed at. Comfort of the bed was 9/10 (only home gets a 10/10). The AC kept the temperature consistent throughout my entire stay. I also enjoyed the catering. And I mean ENJOYED. WOW! Only suggestion - provide a door tag that says something like "I'm helping the environment, no house cleaning required".
Response: So glad we were able to WOW you. All the team join me in thanking you for your business.

James McSweeney: My wife and I came here with our baby for a weekend trip. The staff was really nice and friendly. The initial room we stayed in had problems with the heater and they quickly helped us move our things into another room(Fernando and another gentlemen) The location is great, its affordable compared to other hotels in the area and the attached Dubliner had some great food and really good Irish restaurant.
Response: Glad we were able to make your weekend a memorable one. I apologize for the problem you experienced with your heating and glad that our team looked after you so well. They join me in thanking you for your visit.

Mark Brumleve: Really cool hotel in a perfect location! We took amtrak to DC, so the location right next to union Station and nearby the national mall couldn't have been better. It's in a neat historical building with modern feeling, clean rooms. The Irish pub attached to it was really neat as well and we wish we'd been there more nights to enjoy it more! Will definitely stay here again next time we're in DC
Response: So pleased you found the hotel and Dubliner all that you desired and we thank you for your visit.

Alex Barros: Good location for vacation (near capitol hill) and many other attractions. Nice view. Room is clean. Near to transportation (train) union station. Reasonable price. The ladies servicing the room are excellent. 24hrs coffee machine another 2nd floor is outstanding. We are happy Canadians Eh!
Response: We thank you for your visit.

Danira Ortiz: Stayed here on a work trip. Beautiful!!! Friendly staff. Super clean. Pricy but to be expected in DC I guess. $4.50 for a water bottle! The connecting door was a bit creepy because you could jiggle the lock a bit but it didn’t open. The bed was super comfortable.
Response: Thank you for your visit and so pleased to have had you with us.

Emilee Richards: Great location, great service, and great rooms! The rooms are a little on the smaller side, but unless you’re in the room the whole stay it’s totally fine. The bed was super comfortable too with the softest pillows. The pub attached to it is also really good! A little pricey but that’s a little expected for the area. I thought the overall hotel look was unique - it’s modern but had cool little historical elements.
Response: I am so pleased you found the hotel and Dubliner to your satisfaction and we thank you for staying with us.

Toua Yang: Great hotel, with a Irish pub. The capital and union station is in walking distance. Rooms are updated and modern. The area has moderate traffic. There's construction going on close to the hotel. If you're planning to stay during the day, where noise could be an issue. You might want to consider some alternative options. Noise level at night is low to moderate.
Response: We thank you for your visit.

8. Hyatt Place Washington Dc/National Mall

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1435 reviews
Hyatt Place Washington Dc/National Mall
Price/Quality
4.2
Available Services
4.2
Location
4.3
Parking Availability
4.2
Wifi
4.2

Address: 400 E St SW, Washington, DC 20024

Telephone: (202) 803-6110

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Derek Kruger: Remember to use ʜoᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking a resort. This web site will compare thousands of hotel sites and normally will have rooms much cheaper compared to others! Thank me later! This place is one of my favorites in the area. I've been staying here for a very long time. If you stay for a few nights you definitely won't regret it. Convenient location, fairly close to the Smithsonian museums and national mall. The 2 queen bed (and sofa bed) room is perfect for families. Service is fast and friendly. Breakfast is a bit basic but is included in your room fee which is a major plus. Most of the unique amenities are closed in the cooler seasons and parking is a little pricey ($50/day) but otherwise it is a well equipped hotel.

Ryan Yturriaga: Pros: Great clean rooms, access to the national mall, relatively a good part of the neighborhood. Room service everyday. The swimming pool is a little small for the building, and no matter how hot it gets (summer) the water is ice-cold. The room service staff are friendly and very accommodating. Cons: (why the 2 stars) - it a hit or miss with the staffing. Their breakfast times are 6AM-9AM so really short compared to other chain hotels. If you are from the west coast, chances are you will miss the breakfast. Here's the kicker, the waitress literally swipe the food in front of us at 0905AM - instead of closing off the section, we are left just scrambling to get whatever we can get thanks to that very admirable waitress. (05-31-2022 - mornings) It left a really bad taste for the 4 people left on the line without consideration at all. I save about $50.00 a night from Embassy Suites, but this kind of service is not worth it. Consider somewhere else.

Nichole Raybould: The staff is the most UNFRIENDLY I have ever experienced at a hotel. We booked and prepaid for 3 nights through a 3rd party and I called the hotel the day before we were to check in to verify we were confirmed with our room as were to drive 6+ hours the following day. It took 2 people on the phone and 45 minutes to "find" my reservation in their system even though we had prepaid for the room in order to get a cheaper rate. Finally they found it and said I was good to go. Great. We arrive the next day to check in and AGAIN, they cannot find my reservation. It took 2 people and ANOTHER 45 minutes to "find" our reservation in their system. They were incredibly unfriendly about it too. Almost like they were waiting for us to get fed up and leave. Finally, magically, it appeared and we're good to go again. With 1 night left in our stay we get a phone call from the front desk saying that we were supposed to only stay 2 nights. We inform them, no, we paid for 3 nights. It says right here on our confirmation and when we checked in we confirmed it was 3 nights. They threatened to call the police on us because we told them we would not check out early. They put my husband on hold and never came back on. So in the meantime, I called the 3rd party company we booked it through and asked them to contact the hotel and confirm that yes, indeed, we paid for 3 nights. My husband got tired of sitting on hold and went downstairs to the front desk to confront them in person. By the time he got down there it was all "magically" fixed. No apology. No accommodation, nothing. SO RUDE. I'm being gracious in giving them 1 star but only because the room itself was fine and the free breakfast was good. But we will never stay here again. I have never had a worse experience with a hotel.

Kurt Martin: I get that everyone has a hard time hiring good people lately. This place is certainly no exception. That's not to say that some people were great, but we had too many bad experiences. First off, the air conditioner didn't work properly. Of course, they have motion sensors that turn off the system when no one is in the room. But ours didn't work until you turned it off and then back on again. So we would do this when we went to bed, but then around 1AM, we would wake up because it was too hot in the room (usually 78 degrees). So I would get up and turn the system off, then back on again. And eventually the room would cool enough to go back to sleep. Then it happened again at 4 am with 78 degree temps in the room. I reported it to the front desk, and nothing was ever fixed. We went to their breakfast the first morning. That was it. The food wasn't good. More than that were the incredibly rude women working there. We were standing in line, and a door flew open (I assume it led to the kitchen) and hit my wife on the wrist (hard enough to cause a small bruise). Instead of the woman apologizing to my wife for whacking her wrist, she screamed out to everyone, "Don't stand in front of this door. We have to go in and out all morning long, so if you don't want to get hurt, leave a path!" There we other rude encounters, just not as egregious as this one. We will never stay there again.

Gen Bowerbank: The breakfast was great, staff very friendly, and the valet parking was helpful and quick service. The rooms were clean, and we all sleep well in the soft beds. However we had a loud AC in our room. I don't think each room has one, but in the middle of the night when it would kick on, about each hour it would wake up the light sleepers of our room.

Keith Wunsch: Convenient location, fairly close to the Smithsonian museums and national mall. The 2 queen bed (and sofa bed) room is perfect for families. Service is fast and friendly. Breakfast is a bit basic but is included in your room fee which is a major plus. Most of the unique amenities are closed in the cooler seasons and parking is a little pricey ($50/day) but otherwise it is a well equipped hotel.

Jennifer Jordan: The hotel elevator floors were dirty and not well maintained. The elevator buttons were barely attached to call an elevator on the lobby level. There were letters missing on the wall of the lobby level. The room was decent but the walls were marked up and the bathroom left a lot to be desired. The towel rack in our bathroom was rusted badly and the tub did not drain well. I would not recommend this hotel to anyone I know. There is a reason why they do not show pictures of the bathroom when booking.

Kevin McKay: I think I may have caught this hotel on a bad night in a bad situation, but I was not happy with my stay. There were plenty of issues I had, which I'll list here as well, but my main issue is I had a hotel maintenance worker LET HIMSELF INTO OUR ROOM WHILE MY GIRLFRIEND AND I WERE IN THERE. He did not knock, he opened the door and said hello, which startled both my girlfriend and I. He had said the there was a water leak on the floor below and he was checking if it was our room. I get that he needs to do his job but he should have knocked, not let himself in and when I responded walk right into my room. When I paid for this room I paid for privacy, and I expect that. I angrily called the front desk, where the manager was very helpful and apologetic, and offered to comp whatever was on the menu......until I found out it was the kitchen that flooded below us, so I couldn't get any food and had to leave the hotel to do so. So all I got for that issue was a couple rounds of free drinks, which in my opinion did not do enough to satisfy my anger at the situation. Among that little fiasco, other issues I experienced were that to get ice, I had ti go up 2 floors (i was on the 3rd), and only found this out after searching for 20 min and asking a hotel worker. Also, I was not told ahead of time that parking was valet only and overnight parking is $50 (should have expected it, being dc, but why not list it here since I'm listing all my issues with this place. Also, whoever had the floor above us was making so much noise banging on the floor (our ceiling) that it woke my girlfriend and I up the following morning. Finally, I was unhappy with the continental breakfest (I know, I'm complaining about something free here, but still) Their kitchen must have still been closed because all there was was bagels, cereal, and coffee. Like I said, maybe I caught this place on a bad night, but I don't think I'll be returning here if I have to stay in D C again.

Jazmín Romero: We stayed for one night and that was enough to know how things work here. The attention from the front desk staff was very good, no complaints about that. But: First of all, the elevators are pretty slow, it takes about 5 minutes to get into one. The air conditioner in our room made a lot of noise and it wasn’t fun to listen to. At around 9 a.m. the cleaning lady knocked at our door because she wanted to clean up already. It was a bit of a bother because we had just woken up, were still in bed and had barely gotten prepared for breakfast. She said that she had on her list that we would be doing the regular 12 noon checkout and not the later 2 pm checkout (we had told the staff at the front desk that we would do the 2 pm checkout since we have Hyatt Discoverist status which allows this). For breakfast there were no trays to put our plates on. They offered different sizes of plates and glasses/ cups, but I guess they think we have 6 hands to hold everything. It’s inefficient to make more than one trip to get the food. We decided to eat something in the afternoon before we left. The waiter took our order. He then said that my chicken sandwich would last longer that normal to come out (about 20 minutes. It ended up being a whole HOUR. He did not say anything about the time and we saw how the table next that arrived after us was finishing their food already. I am pretty disappointed. I hope they can get better.

Mr. Carl Davis: We stayed at this location the entire week and totally enjoyed everything. The room was spacious and we had a decent view from the 6th floor. We were centrally located to the National Mall and walking distance to CVS and the local grocery and other attractions... The staff while being very busy at times was professional and very nice on all levels. The breakfast was great and had a variety and a good selection of food... Not sure why someone said breakfast cost them extra because nothing was added extra for us on our bill. Neither were we disturbed by the fire station located around the corner of the hotel... We had a great stay....Thumbs 👍.

9. Hyatt Place Washington Dc/White House

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1048 reviews
Hyatt Place Washington Dc/White House
Price/Quality
4.2
Available Services
4.1
Location
4.1
Parking Availability
4.1
Wifi
4.1

Address: 1522 K St NW, Washington, DC 20005

Telephone: (202) 830-1900

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Adam Green: Our experience was mostly positive at this hotel. The rooms are nice and stylish, the breakfast was tasty, and the staff was really nice. I decided to leave a review because there were several things that I thought could have made the stay even better: 1) There should probably be more room in the breakfast area as it is pretty cramped. 2) It would be nice if breakfast were served until 9:30 or 10 instead of 9 on weekdays, as it can be difficult to make it down for breakfast by 9 during a vacation. 3) The advertisements for the in-house restaurant seem a little misleading, mentioning that they have a finely curated and locally sourced/inspired menu when in fact the food options are pretty basic. It wasn't bad food, but the difference between the ads and what the restaurant actually is was a little ridiculous. 4) Communication about how to park when the hotel is booked online would be helpful--it can be stressful driving in the city, and clear instructions about where you can park while you check in and await the valet would bring peace of mind. We got lucky and found a spot, but if there hadn't been one, I'm not sure what we would have done with the car while checking in. 5) I think it would be nice to have more signs with general information for guests, e.g. when breakfast is, when checkout is, etc. I ended up just googling these things, but a sign at the front desk would be better. 6) The valet parking is really expensive! It would be nice if the price for parking was a bit lower as that would make guests feel more inclined/willing to tip the drivers themselves. 7) The hotel restaurant/front desk should get a card reader so there is another option for payment besides cash or charging to the room.
Response: Thank you for reaching out to us, Adam Green! We're so glad you had a mostly positive experience with us and we appreciate your detailed review! We will take your considerations into account and it helps to know that we're doing a good job! We would love to host you again sometime soon.

Erin Miller: beautiful hotel room. very clean, and amazing breakfast with all vegetarian options. the ladies at the front desk were super nice and informative. the valet was great too, I left my phone in the car by accident and he gladly retrieved our car for us so I could get it. thanks so much!
Response: Thanks for the great review, Erin! It's wonderful you enjoyed your stay at Hyatt Place Washington DC/White House so much! We strive for excellence so we're thrilled you appreciated not only our remarkable team and cleanliness, but also our gorgeous rooms and delicious breakfast offerings! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!

Felipe Sales: My stay here was very disappointing. I only chose this hotel due to the Hyatt brand, but after speaking to some locals apparently this one has a reputation for not being as nice as the others. On arrival they said I couldn't check in because my name wasn't on the reservation (it was made under my friend's name), and told me to call them and have them call the hotel to include it, otherwise I wouldn't be allowed. After calling him, he said it was already included ages ago and told them to check again. Told the staff member that and she said: oh yeah, it's right here in the comments. Same thing happened again when I forgot my key in the room. The guy said I was not the person on the reservation, and I had to keep telling him to check the comments section so he would let me in. Service in the hotel was terrible all around. Other than the person at the bar and by the door (who were very friendly), every person I came across on the help desk seems to dread talking to customers and every time you say good morning or hello they just turn away. My room was ridiculously noisy, I could hear the people on the next room coughing and sneezing during the night and when it was raining, the walls kept making a cracking sound every 1 second that sounded like a torture movie, so I had to sleep with noise cancellation headphones. Opening and closing the blinds is a challenge. I am skinny, but somehow they expect someone to squeeze into a tiny gap next to the wardrobe and keep pulling that cord. Breakfast is served until 9am which seems a bit silly if people are on holiday and most other hotels are until at least 9.30am. and it is honestly a bit sad looking: all they had were eggs and a few sausages in a sad looking paper plate that makes you feel like you're eating in basic economy.

Anna G: The hotel is located 10 minutes away (walking) from the White House and all main attractions such as Washington Monument and Lincoln Memorial. There is a good transportation system around it if you don't want to use taxi services. The hotel also has a rooftop bar which has finger food and variety of drinks (however it was advertised as a restaurant with a full size menu) We had one double room and one room with king size bed. It shall be noted that both rooms had coaches that could be extended to another sleeping spot. The rooms were clean however we were missing toilet brush and one blanket had a hole in it. The breakfast was included into the price and consisted of a buffet, coffee and juice bars. It was a little bit challenging to find a table, so many customers took the food to their rooms. The staff was friendly, professional and attentive.
Response: Thank you for taking the time to leave this wonderful review, Anna! We're so glad to hear that you had a positive stay with us at Hyatt Place Washington DC/White House! We're also thrilled that you loved our central location so much! We'd love to see you again soon so we can share an even more enjoyable experience with you.

Erin Robertson: Pros: Superb location close to everything you can walk everywhere! 2 blocks from white house and great selection of restaurants nearby. Phenomenal staff so friendly and accommodating! Clean grounds inside and out. Rooftop bar, however if u don't look high class some of the patrons can be rude. Cons: Beds and pillows lumpy and hard, woke up hurting every day. No pool. Breakfast done at 9a so we missed it a couple times. Next to a Gentleman's club, the patrons won't bother you but if you have a room on the adjoining wall you will hear the music until 2a but they provide earplugs.
Response: We appreciate the time you’ve taken to share your feedback, Erin. Although we’re delighted to hear that you enjoyed our location, clean facilities, and interacting with our team, it’s disappointing to hear that you weren't completely satisfied with our beds, breakfast hours, and sound insulation. We pride ourselves on providing excellent service and a comfortable environment to our guests at all times so please know that your concerns will be addressed to the appropriate members of our team moving forward. We do hope you allow us another opportunity to share a more positive experience with you soon.

Catherine McGuckin: Wonderful Staff And Convenient Location!! This is a well-managed property and highly recommend! Your staff should be commended. Your valet men are hard working and made sure my son’s truck was out the night before he was to report to USMC Quantico. Thank you gentlemen!! Miss T! Thank you!!! Miss T saved the day ensure my son’s shirt was dry before his departure! You were so pleasant and we’re so grateful! Great property, nice variety at breakfast, rooftop bar was great! Easy walking distance to Metro!
Response: Thank you for taking the time to leave this wonderful review, Catherine McGuckin! We're thrilled to know you enjoyed your stay at Hyatt Place Washington DC/White House so much! We strive for excellence so we're pleased to hear you appreciated not only our courteous staff and prime location, but also our amenities! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit! Have a lovely day!

Celine Aka-Koffi: This hotel is certainly not up to my standards (I didn't make the reservation. If I had, it would not have been here). The staff at the front desk would benefit from some training on how to welcome guests. Our room was relatively spacious and cozy. The back of the toilet seat was disgusting. Housekeeping needs to do better. I won't return to this hotel.

Elizabeth Towe: Just completed a 5 night stay for our vacation to Washington DC and while I struggled to pick a hotel for us to stay at, I’m SO glad I chose this one. From the moment we checked in the staff was so friendly and welcoming. The hotel is so clean, the bed was SO COMFORTABLE - like sleeping on a cloud. Huge bonus for us was that they have Chromecast on the TV so you can watch your Netflix and other streaming services. The free breakfast was outstanding. It was different every day and they had such a nice variety of options. Location was convenient and within 30 min walk to National Mall and other attractions. Only a 5-10 min walk to the Metro if you choose to go that route like we did several times as well. I do want to note that the only disappointing thing we encountered was one night we heard what sounded like a band very close to the hotel playing drums and music til close to midnight. We used a sound machine app on our phones to drown out the noise so we could go to sleep. I HIGHLY recommend you end your hotel search now and book this hotel for Washington DC!
Response: Thanks for the great review, Elizabeth! It's wonderful you enjoyed your stay at Hyatt Place Washington DC/White House so much! We strive for excellence so we're thrilled you appreciated not only our courteous staff and comfortable accommodations, but also our amenities and prime location! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience! Have a fantastic day!

10. Courtyard by Marriott Washington, DC/U.S. Capitol

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1033 reviews
Courtyard by Marriott Washington, DC/U.S. Capitol
Price/Quality
3.9
Available Services
4
Location
3.9
Parking Availability
3.9
Wifi
3.9

Address: 1325 2nd St NE, Washington, DC 20002

Telephone: (202) 898-4000

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BC Turk: To start, the valet parking is outrageous but there is a garage literally right down the same road for about a third the price. The staff is super friendly. Housekeeping would speak to us and ask if we needed anything as we headed to the elevators. Everyone was always saying, Have a good day”. The amenities within the hotel room were good. We checked the sheets and filters and all was clean. Sheets are super thin but worked out okay. Fridge, microwave, coffee maker, and sink/bar. All the you need. I like the security they have coming in. It is a two minute walk to the Metro (red line). Would recommend for location being close to a walking path and the Metro.

Mohammed Mohammad: Stayed here for 4 days. Overall my stay was great. My stay included breakfast. This hotel is great in terms of service and kind staff. As for the breakfast, it's not an open buffet style. They have a menu and customer choose from it. Though the choices were limited, we enjoyed every breakfast dish we tried. Chef Mo is an excellent chef excited these dishes in a fine great way. Ladies tacking the orders also were very friendly and helpful. As for the location, it's a 15-20 min walk to the convention center and a little bit more to reach the attractions near to it. The only thing they need to add is an airport shuttle which currently not available. Enjoyed the toiletries with the refreshing lemon smell. Overall, thank you guyz for the great stay.

Garrett Robak: Extremely friendly staff from the front desk, the cafe, management, housekeepers, and valet. Everyone was so pleasant and made the stay that much more enjoyable. The hotel is very modern and has very comfortable amenities. The hotel is also located in a really great section of DC where there are a ton of restaurants and shops that are within walking distance.
Response: Greetings Garrett Robak, Thank you so much for staying with us at Courtyard Washington DC US Capitol and providing us with feedback on your experience. Our team understands that providing genuine customer service is the key element that makes our valued guests such as yourself continuing coming back! We hope to see you on your next journey to the Nation's Capital. Hotel Leadership Team

Shane Broyles: First off, the staff were all amazing! Everyone we passed said hello, asked if we needed anything. Front desk were always attentive and we're able to help with everything we needed! The ice machine on the floor we stayed at was a little unreliable, but it wasn't too bad to pop to another floor to grab it. Two notes: First was that housekeeping didn't come most days until after 5:30 when we were back in the room. Second, breakfast buffet was pricy and not warm, but other options are available. Convenient to the Red Line Metro (literally next door) All-in-all, I would happily stay with them again!

Cema-D Cema-E: My family stayed 1 night on the 21 of April 2022. We stayed in two rooms. Room 617 in which the heating system did not work and the room was excessively hot. The second Room was 330 in which the Toilet did not flush. Had to fill the trash can in the tub to make the toilet flush. On top of that, they charged me 1007.00 dollars for the two rooms, and the rate I was given was 183.50 for each room. My math says they stole my money through their practices. I would not recommend this particular hotel. I did try to speak to the manager but because I was white she just told me too bad that's the charge. Be wary of this business.

Jean Ng: We read a lot of negative reviews about this place and some is kinda true. Parking is an issue BUT we found a garage just across from the hotel inside the ELEVATION BUILDING which a full day charge is only $16 max. We left the car in the garage for the entire week stay and just use the metro as our main transportation. The room we got was nice and comfortable. Although we have an issue with the AC. The temperature is constantly at 73 even tho we set it for 68. A little stain on the couch but no big deal. The room also have good noise insulation (maybe I just slept through it since we walk so much during the day) Big shout out to Miss Nu who checked us in. She just brighten our day and made us feel special. There is a refreshment table set up with coffee tea water and cookies for free after the breakfast period. Tons of food options around and trader joe’s is just 6mins away on foot towards Union Market.

DK Adams: This trip was a treat for me since I had recently come out of the hospital. The staff was very friendly. The valet man was helpful as well. Our room was very comfortable. I'm glad we went.

ESB NYC: Busy and basic Marriott in NE DC. It was fine for what we needed but I’m not too enthusiastic. Room was clean. There were some kinda gross stains on the sofa/ottoman that were unappealing but we’re not too fussy. They charge $45+tax for daily parking but you can self-park across the street for $16 a day including tax, literally 3 minutes walk. The morning coffee situation was not very well organized. There were also some strange service issues with the front desk. We stayed in the same room but we utilized two separate reservations, the front desk seemed very confused about this and they came up to our room with a rather confrontational demand that we come downstairs to check out and check into the room again although we had been told on the phone that we were good to go. Not really a big deal but I felt that the aggressive posture was unnecessary and left me with a bad taste. On top of that, I am a gold Bonvoy member and I would’ve been entitled to a room upgrade which I declined for the convenience of remaining in the same room. One thing that I believe some other people commented about is that you cannot control the temperature in your room effectively. There is a thermostat and you can make the numbers move up and down a bit but it doesn’t appear to have any effect on the temperature in the room which seems to be controlled centrally. There were a couple of evenings where we were uncomfortably warm. On the plus side, you are just a couple of minutes from the Noma metro station and there is also a Dunkin’ Donuts close to that. You’re also about a 8 to 10 minute walk from the Union market area which has a Trader Joe’s and some great restaurants and other food options inside the market. If not for the convenience of the location and the comparatively reasonable price, this would probably be a three star review.

Kenneth McIntosh: This Marriott sucks badly. Forget parking unless you want to pay a lot extra for valet services. Free breakfast isn't exactly free and the place is beings renovated. At least I had a great experience at the Marriott in Long Island, NY.

11. Park Hyatt Washington D.C.

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919 reviews
Park Hyatt Washington D.C.
Price/Quality
4.5
Available Services
4.5
Location
4.6
Parking Availability
4.5
Wifi
4.5

Address: 1201 24th St NW, Washington, DC 20037

Telephone: (202) 789-1234

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Patrick Hill: Excellent all around. First off, the location is perfect, tucked away from K Street and close to Rock Creek making it more of a quiet location relative to other parts of the city. The building, lobby etc all look very new, clean and crisp. The room itself was large, modern and had a very comfortable bed. We had one of the Junior Suite with the half bath. It was a great deal using Hyatt Points and paying $100 for the upgrade over a standard room. Enjoyed arriving to fresh cookies as well from the staff. Very nice touch. My one gripe with many Hyatt properties is the pocket door for main bathrooms however the pocket door at the Park Hyatt was substantial and allowed for more privacy. We had both dinner and breakfast room service and both meals were fantastic, delivered on time and well worth the price. I assume everything was cooked from Blue Duck Tavern which has rave reviews. I did not have the opportunity to check out the pool or fitness center, but can only imagine those facilities are top notch. Finally the staff were all friendly and polite. The service like that matters. I look forward to returning again soon.
Response: Greetings Patrick Hill, Thank you very much for taking the time to review our hotel; we appreciate that! We are very happy to hear how much you enjoyed your stay with us and we can't wait to welcome you back again very soon. Best Regards, Donna

Chris Turner: This was our first time staying at the Park Hyatt and it was a wonderful experience. The moment we arrived, the bellhop Jorge, gave us a warm welcome and helped us unload our luggage and four young kids. When we checked in, our room did not have a great view so they upgraded us to the Georgetown Suite and it was phenomenal! The room was gorgeous, spacious, and comfortable. The room service was delicious, especially the breakfast. When we were ready to check out, Jorge once again warmly greeted us and helped us bring our luggage down and load it into our car. I know it can be hard to work on Christmas, but the staff were cheerful and warm. We will definitely stay here again the next time we are in DC.
Response: Chris Turner, We are delighted to hear that your stay met all of your expectations. We will make sure that we let Jorge know that you gave him a rave review as well. We hope to see you again in the near future! Tonia

Doug Gwilliam: My flights got changed which gave me an extra night in DC and I already had another (Grand) Hyatt booked, so I only needed one additional night. Park Hyatt was available at a good rate, so I decided to book the one night. I got an email from the general manager about a week ahead of time asking for any additional needs or items I might need. Upon checking, which was very late due to delayed flights, the front desk staff was so professional and happy to see me and help me with anything. As a Globalist, I was told my room had been upgraded, which was a very nice gesture. Upon arriving to my room, it was so nice and roomy. I had a personalized note from the manager and some chocolates. The bed was the most comfortable bed I've slept in for a long time and the huge rain shower in the huge bathroom was so relaxing. Overall, the stay was fantastic and I wish I would have booked more nights at the Park, as my experience my other (Grand) for the remaining 4 nights of my trip, was not as nice.
Response: Dear Doug Gwilliam, Thank you for taking time to let us know about your experience. We are delighted to hear our staff were so professional and friendly. We truly appreciate your loyalty as one of our Globalist and we are glad we could show our gratitude by upgrading your room. It is excellent to hear the bed was most comfortable and the rain shower relaxing. We are overjoyed you had a fantastic stay with us and we hope to welcome you back the next time you are in DC! Warmest regards, Tonya

Mariya K: Good hotel but I expected more from a five star hotel. The front desk staff was friendly except one black man he was a bit rude. Also they should clean their carpet in the front as the first impression when you walk in leaves a feeling of a dirty place. I stayed in a suit and it was nice and had everything you need. The only thing they need to change armchairs as those have old school shrunk covers. I decided to make a reservation for a dinner at the Blue Duck tavern which was recommended by the front desk and I was told they had a Michelin star. I’ve been to Michelin stars restaurants before so I had some high expectations. But the restaurant disappointed me a little bit. First there was a little confusion where the host station was. When I walk in there’s a bar in the front and I told I had a reservation and a barman told I could seat anywhere the I walked further and saw a hostess. I was by myself and they had plenty of empty tables. It was an hour and a half before they close. But they decided to seat me in a totally empty area which I didn’t like even though I asked to seat at the different area which had empty tables. The hostess asked a waiter but he refused. I ordered a cocktail and after sipping I noticed the glass was all dirty which is unacceptable in any restaurant but especially at the restaurant with a Michelin star. The food was tasty. When I received a check I expected they would take that cocktail out of the bill or offer me a discount which they didn’t. So I left with a bitter aftertaste. No wonder why they didn’t receive a star from Michelin for the past years. The service leaves much to be desired.
Response: Hello Kalashnik, Thank you for taking the time to leave your feedback on your recent stay. We appreciate all the feedback we can get about our guests' experiences. Please allow me to apologize for the less than perfect Hyatt experience. Your feedback has been shared with our entire management team, and we will evaluate ways to improve our operation. Again we appreciate your concerns and we will consider your comments while making changes. Thank you for choosing Hyatt. Best, Anisa

Vivian Cheng: Great hotel. Got a junior suite, which was spacious and comfortable. Good lighting in the room too. It was clean and well-maintained. Not a lot of street noise, which is always a bonus. Amenities are nice. Shower pressure is low, but the shower is spacious. Note: Blue Duck Tavern is worth a visit. Also, hotel is about 7 minutes from the Foggy Bottom metro stop.
Response: Greetings Vivian Cheng, Thank you for taking the time to review our hotel and giving us a 5 star rating. We really appreciate that. Very sorry to hear about the water pressure in the shower. this information has been communicated to our team to be addressed. I would agree that the Blue Duck Tavern is worth a visit. We can't wait to welcome you back to the Park Hyatt Washington D.C very soon. Best Regards, Donna

Frederick E Stidam Jr: Great customer service from the manager Mr.Cho ,the valet team, house keeping, and front desk staff. 👏 . Any and everyone we interacted with with was friendly and professional. The room clean spacious and comfortable. This location perfect for access to great dining and fun dining.
Response: Hello There Frederick, Thank you so much for taking the time to leave your feedback on your recent stay. We are overjoyed that our staff at the hotel provided great customer service, we appreciate your kind comments. We are glad to hear we met cleanliness and comfort expectations. We hope to be able to welcome you back soon! Kind Regards, Anisa

Peter Luu: I stayed here March 5th - March 7th, 2022. The front desk was very helpful, with the door attendants proactively asking if I needed help with luggage. Service felt personal - I had emailed with the hotel prior to arriving and asked for recommendations and they provided a list of things to do, plus accommodated my requests for some small toiletries in the room. The room itself and decor of the hotel was luxurious and felt comfortable. The Park Hyatt branding, "Luxury is Personal", felt well-delivered here. I also ate at the attached restaurant, Blue Duck Tavern, and had some of the best duck and desserts of my life. While the location is not situated downtown, it is still relatively easy to get to places and makes a great vacation. Out of the many hotels I've stayed at, the incredible level of care to detail has not been matched by any other hotel. I highly recommend it for a positive experience.
Response: Hello Peter Luu, Thank you so much for sharing your stay experience with us. We really appreciate it. We are glad that your stay met your expectations and that you felt our personal service during your time here. Thank you for your patronage and we hope to see you again soon. Tonia

Sek Eun John Lee: My wife, our 20-month-old son, and I thoroughly enjoyed our experience at Park Hyatt Washington DC. Staff members were welcoming and professional. Our suite was widely-spaced and gave our family much-needed privacy. Food via room service from Blue Duck Tavern was delicious. Location of the hotel was amazing given its proximity to Georgetown and Dupont Circle. We will definitely stay here again.
Response: Hello Sek Eun John Lee, Thank you for providing your feedback on your recent stay. We are glad you enjoyed your stay with us here at the Park Hyatt Washington D.C. We are glad you enjoyed your room and the food we had to offer. We hope to welcome you back soon again! Kind Regards, Anisa

Adam Wilton: This was my first stay at a Park Hyatt property and I wasn’t sure what to expect, but I had an amazing stay and it is now one of my favorite hotels/brands. The service is excellent with the front desk staff being super friendly and professional - some of the best service I have ever experienced at a hotel. The room was very nice and clean with high end amenities and finishes. Since I booked through AMEX’s FHR program, I received a $100 property credit which I was able to use for room service at the Blue Duck Tavern which had excellent food - truly some of the best food I’ve ever had. Unfortunately there is only valet parking available so I just parked at a George Washington University parking ramp which was much cheaper, but the hotel is actually quite reasonably priced and rivaled some much more expensive 5-star hotels I’ve stayed at. Overall, the Park Hyatt brand shocked me on how nice it is, and I intend to visit more properties in the portfolio when I travel.
Response: Dear Adam Wilton, We are thrilled to be the first Park Hyatt you have stayed with! It is fantastic to hear you had an amazing stay and is now one of your favorite hotels/brand. We are pleased our service was excellent and the front desk staff were super friendly and professional. We are overjoyed that it was some of the best service you have ever experienced! It is wonderful your room was very nice and clean and you enjoyed our Blue Duck Tavern. We are ecstatic it is some of the best food you have ever had! Thank you for the insight on parking and on pricing. We are truly honored you will be visiting more Park Hyatts and will look forward to your next visit with us! Warmest regards, Tonya

Harlen Smith: It is late June 2022 and this hotel is pretending it is June 2020. Except that they are charging 2022 prices while providing 2020 deep covid level services. Tgd staff are great, but there’s no real room service, no minibar, no spa, the pool is closed. The only food available on site is from the Michelin starred restaurant downstairs, which is only open for a few brief windows per day. Breakfast is normal, but lunch and dinner are over wrought and over rich. Not something you can eat multiple days in a row. I paid $800/night to stay in a mid sized suite with my 5 year old. We pay that kind of money because we want access to good food in our room while traveling. Park Hyatt DC did not deliver on that. It’s also about a decade past due for a renovation, but I would have been fine with that if they weren’t pulling a covid service con. Do not stay here until they get their ish together. Even then, management of this hotel has proven that their judgement cannot be trusted. So maybe just don’t ever stay here.
Response: Dear Harlen Smith, Thank you for the feedback. I am sorry to hear you did not enjoy your stay with us . We appreciate the insight on our guest rooms and our food options, as we recover from the impacts of Covid -19. We value your feedback to make improvements. Thank you for staying with us and we hope to have the chance to provide a better experience in the future. Aneshia

12. Kimpton George Hotel

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766 reviews
Kimpton George Hotel
Price/Quality
4.4
Available Services
4.3
Location
4.3
Parking Availability
4.3
Wifi
4.3

Address: 15 E St NW, Washington, DC 20001

Telephone: (202) 347-4200

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Christina Williams: We had an amazing stay at The George. The room was spacious and super clean. The staff are all top notch. I have to give a special shout out to DAMARA K who provide the most knowledgeable, professional and personal service. The ability to text front desk with questions, concerns great feature, front desk responded super fast to all inquiries. Eating in DC can be a hit or miss experience, DAMARA provided amazing brunch, lunch and dinner recommendations throughout our stay. DAMARA deserves a raise and a promotion ASAP. Honorable mention to Benjamin, Hunter and the lovely gentlemen (can’t recall his name) who handled our luggage, everyone was GREAT. This is the only place we will stay on our trips to D.C.

Fine Corinthian Videos: None of the first key cards we got worked after the first time we used them(they only worked once) so we had to get new ones. We ended up waiting ten minutes in the hallway because we couldn’t get into our room. The bathroom doors need to be replaced with normal, lockable doors. The sliding one did not work smoothly, and the gap between the door and the wall was at least 2 or 3 inches, so from one of the beds you could easily see into the shower, which had completely clear glass, not to mention you could hear every single sound someone made in there. In short, the key cards need to work better and there needs to be a lot more privacy in the bathroom.

J.S. Goff: Mediocre at best. The 1 star is for the only decent staff member who works ungodly hours, a gentleman with a great demeanor despite the obvious poor operations of the establishment. Our room was left open by housekeeping and no logical reason was provided. Bar staff showed up to my room because they ran wrong tab, without me providing room number. Short story: unsafe and not secure. Incredibly upsetting as a guest who is only at this hotel because of it was provided for business travel. Stay anywhere else. Request anywhere else. Pitch a tent in front of union station because that’s the level of security, safety, and piece of mind they’re willing to provide. I hope the decent staff can find work elsewhere because obviously the management is horrible.

Edwin Fornwalt: The lobby looked amazing, going the the room, the halls looked worn and out dated. The rooms were really nice and spacious. The bed left a lot to be desired, it was an old spring mattress that squeaked when you sat in it. The mattress was very hard bit the pillows we really nice.

Peter Babida: Great location, just half a mile from the Mall. Staff was friendly and attentive. Our room was on the small side but we only used it for sleeping so it's ok. Daily complimentary wine service is a nice perk too!

Natalie: Expensive, bad location, not nice- do not stay here!! Amenity fee is ridiculous there is no breakfast, no pool- and absolutely no amenities, they scam you. Hotel was not 4 stars- this place is such a lie. Peeling wall paper, black stain on ceiling, chipped mirror frame. Stay anywhere but here for at least one of these reasons: Nicer, cheaper or better location

Natasha E: I had to stay for a week on business & I felt @ home. The staff's attentiveness & good spirits were AMAZING!!!!! I will be back soon.Special recognition to Benjamin, he is a absolute doll!! I found a new family member

Jeremy Hurst: Staff was great, hotel was clean, and location is good geographically speaking. However I would never go back because walking outside is a task do to homeless shelter around corner. Nearly got physical twice with crazy homeless people, at the footsteps of hotel. Should be $99-$150 a night.

Baneo Spriggs: Overall it was good. The only 3 downfalls. Resurant not open on Sundays. I book a king size bed and they gave me a queen, the ice machine in the hallway did not work. Small things Overall.

13. Beacon Hotel & Corporate Quarters

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1437 reviews
Beacon Hotel & Corporate Quarters
Price/Quality
3.7
Available Services
3.8
Location
3.7
Parking Availability
3.7
Wifi
3.7

Address: 1615 Rhode Island Ave NW, Washington, DC 20036

Telephone: (202) 296-2100

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Jack Luxear: The staff were nice and the rooms were clean, and the bed was very comfortable. However, the furniture was quite dated and so were the facilities, not to mention there was really not a good place to sit down and work at a table comfortably, which seems a bit wasteful of space considering the room was big with a lot of unnecessary open space. The bathroom was not a very comfortable experience even though we stayed in the Executive King suite which originally cost 700 per night, probably before COVID. For this price I'd expect a better experience, but it was very clean. I've stayed at hotels for one third the price with better rooms, but the location of the hotel near a metro more than makes up for its downfalls.
Response: We loved reading your great review! Our team will be excited to hear how much you appreciated your stay with us. We're happy you enjoyed your visit and that your overall experience with us did not disappoint. Thank you for giving us the opportunity to serve you with the best customer service We hope to see you again soon.

June T: Unfortunately, my stay at the Beacon Hotel was very mediocre and this place seems more like a cheap motel because of how outdated all of the appliances are Such as the temperature control, TV, closet door and shower. Cons: There is no refrigerator or microwave in the room, I was told if I needed a microwave I could go to the third-floor and use the communal microwave. There must be something loose in the air vents or maybe outside of my window because I could hear something that sounded like pots and pans banging in the wind, It seems to be coming from the ceiling directly above me but definitely not another guest because the noise was too consistent. I heard this noise at least 2-3 times a minute each day/all night despite not really being in the room during the day time. The bath faucet constantly dripped, Either a couple drops or a constant stream even hours after taking a shower. I had a north facing window, they really need to renovate the windows with double or triple pane to keep out noise from the traffic circle. Lots of angry honking during the day and police sirens at night. I booked a 3 night stay and every morning around 8am housekeeping would try to enter my room (without verbally announcing themselves) even though I had the Do Not Disturb sign on my door. I am from the West Coast, so 8am feels like 5am to me, I’d get woken up *every single morning* of my stay to the sound of someone trying to force into my room against the deadbolt which would put me in a panic until I remembered it’s just housekeeping. Pros: Clean hotel and my room was clean. I really liked the lay out of my room and all the surface space provided. Front desk and housekeeping staff was very friendly when I would see them in the hallways. The coffee from the coffee pods they provide for the machine in room was tasty. Very convenient location, I picked this place because it’s easy walking distance from both Farragut North and West metro stops. Ultimately I would never stay here again because I had so many issues with either noise from outside or inside the hotel waking me up throughout the night. For someone who is a heavy sleeper these things probably will not bother you. After reading other reviews I am definitely going to keep an eye on my bank statements to make sure I get my $150 ($50/day) deposit back. Other reviews mentioned issues with hot water or the key cards, but I did not have these issues personally. Bar and Grill was closed and has been for many many months. Any reviews that are recent and mention the restaurant being open are likely paid fake reviews.
Response: Thank you for taking the time to share your feedback. This is very important to us and we will be discussing solutions with our management team to improve our services.

Mark West: An above average hotel but the room needs a little maintenance attention. Wallpaper was pealing off in a few areas and the plug in the bathroom sink was not functioning, had to remove it so the water could drain. A little pricey but due to its location. Restaurant is not open right now. There was no refrigerator in the room. For a room that costs over $200 a night to stay, that should be standard equipment. The staff is accommodating though. We have a late flight so they let us leave our luggage after check out
Response: Thank you for the kind words, Mark! Our team is delighted knowing you appreciated our efforts and service. We always aim to provide our guests with a perfect stay, so we're disheartened to know about your concerns. We will be discussing this situation with our team. We look forward to hosting you again soon!

Daniella Cruz (Danny): Very nice hotel for the price.Great customer and room service, we have no complaints. Also we got a room with an amazing view for a very good price. It's pretty close to everything and it has a bar and grill in the 3rd floor with great service. Totally recommend!!!
Response: Thank you for the perfect rating, Daniella! We are so glad to hear that you enjoyed your time with us here at The Beacon Hotel, and that you found the value of our hotel to hit the mark! It is lovely to know that you appreciated your accommodations, including the amazing view, as well as our prime location. Our outstanding staff strives to satisfy our guests in all aspects possible, and your feedback allows us to know that we are succeeding! It would mean a lot if you would share your fabulous experience with other travelers on TripAdvisor at the following link: https://www.tripadvisor.com/UserReviewEdit-g28970-d84113-Beacon_Hotel_Corporate_Quarters-Washington_DC_District_of_Columbia.html Thank you again for your valuable feedback, and we hope to see you soon for another unforgettable experience!

Elizabeth xyz: This place is in a great location from the museums in DC and other surrounding cities. They were very accommodating when the first room smelled like cigarette smoke. Not all rooms have refrigerators, but we were accommodated for one due to medical conditions. There's no swimming pool and the rooftop bar was not service. We paid for parking which was located under hotel and $49 a day and we weren't supposed to be allowed access to vehicle after it's been parked but someone took us down to retrieve some items. Parking wasn't available if you weren't back by 11 pm. Ice machines were on every floor but microwaves were not. No microwave in the rooms. Nice view from 7th floor.
Response: Hi Elizabeth, It's rewarding to hear that your stay at The Beacon Hotel was filled with happiness. The time and effort we put into making sure our guests are catered to is something we take pride in, so we're glad you appreciated our prime location, and your overall stay. Thank you for the kind words! We would love to host you again!

Ariana Ramirez: This hotel is definitely over rated. My worst hotel experience ever by far. I am really big on reading reviews before I go places but I took a chance on the Beacon & I absolutely regret it. It was an uncomfortable stay. The staff was very professional and had great hospitality though. The room was very small, there was dust all over the bed side tables and phone. The bed sheets and pillow cases had stains of blood. The filter for the heating was fire hazard filthy. No microwave, no fridge, no ice machine & parking is very expensive at almost $60 a night including tax. If you are out by the time valet leaves for the night, once you return you will have to park out front of the hotel instead of in the underground garage. Oh & don’t forget the hotel fees for things that you won’t even use or that’s closed.
Response: Thank you for your feedback we will address your issues with our team.

Steve Jenkins: We recently stayed at the beacon hotel and corporate quarters in Washington DC. This was singularly one of the worst hotel stays in over 30 years of staying hotels around the world. The list of issues is expansive, and started before check in. So I was traveling for work and booked over three weeks out, as we were flying in from Hawaii after an overnight flight, we requested an early check in at 1pm. The message that we received said they would do their best to help us out. On arrival, the man behind behind the desk was like the soup guy from Seinfeld and insisted that there were no early check ins and that check I was 3pm. It wasn’t that he wasn’t polite, he was just outright rude. On check in we were also advised that’s restaurant is closed, the rooftop bar is closed and there is limited housekeeping due to COVID, despite this there is a $28 daily resort fee 😕. We were the put into a different room. To that which was booked, it’s a standard queen, and was tiny. After clarifying they moved us to a deluxe double double, which was roomier, but was tired and old, with a shower that has water, but no water pressure. Every day the room cards did not work, and resulted in multiple trips to reception to have them reset. Not once, not even once did anyone at reception acknowledge any issue with the room key system, in fact they used all standard hotel excuses about you must have put it near your phone, your credit cards etc etc. the thing is it was soooo widespread and whenever we would be getting a reset there would be a line, it was just unacceptable and avoidable. The 2 lifts in the building are tiny, slow and barely functioning. And finally to checkout, by this point we expected little, and the management didn’t let us down. As we were leaving at 4am in the morning, I went down the evening prior and requested to finalize my account and gain a receipt, so we could just drop keys and go in the morning. I was told this wasn’t possible as the cost of the final night didn’t click in until midnight, so I requested that the reception representative just process it at midnight and then have a printout that I could collect when I left. The reception representative said that as she was leaving before midnight this couldn’t be done and I would have to call down to have this done before I left. In addition the rate on the invoice was more than that quoted, when I showed the reception representative the emails I had received from the hotel, with the hotels email address, she denied that it had come from the hotel, and insisted it was from a third party booking agent. This was the cherry on the very average cake of disappointment that this stay was. I can honestly say that I will NEVER stay in this hotel again, and I would strongly advise that you are better to join the homeless lady at the nearby park, rather than put up with rude, incompetent staff, and unacceptable facilities.
Response: Thank you very much for taking the time to leave us your feedback, Steve. We will have a team member reach out to you about your review.

Cassie Bossard: The room we reserved was full so we were 'upgraded' for $15. While the room was spacious and in a great location, it was filthy. The tub was so disgusting my friend didn't even shower after seeing me stand in water that wouldn't drain. Even a motel 6 has a mini fridge and microwave, not here. Zero amenities, who handed out these 4 stars because this isn't a 4 star hotel? The restaurants were also closed per city of DC, that makes me wonder if it was a cleanliness issue. Don't stay here if you like clean.
Response: Providing our guests with an great experience with us is our main focus, and we're disappointed to know we didn't do our best during your stay. We're regretful to hear about your accommodations and will be speaking with our housekeeping team to remind them on the important of fresh rooms. ​​​​​​​Thank you for sharing your thoughts on how we can improve

14. The Dupont Circle Hotel

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1418 reviews
The Dupont Circle Hotel
Price/Quality
4.3
Available Services
4.3
Location
4.4
Parking Availability
4.3
Wifi
4.3

Address: 1500 New Hampshire Ave NW, Washington, DC 20036

Telephone: (202) 483-6000

Guy: Hotel


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Chiamaka Ukachukwu: I stayed here for just one night on a business trip and had a lovely experience. Beautiful room and location. In the heart of the city close to many food options. Staff were friendly, warm, and welcoming. I cannot comment on pricing as my room was paid for but it was an excellent stay. Loved my room and felt so relaxed! Would love to come back! Special thank you to Femi, a receptionist who was very accommodating at check in and check out.
Response: Dear Chiamaka Ukachukwu Thank you for your feedback! We are happy you enjoyed your stay! We hope to welcome you again to the Dupont Circle hotel should your travels bring you back to Washington D.C! Warm Regards, Jamie Kang Director of Front Office

Chris Sanders: Stayed here in 2017. White glove experience all around for my entire stay. Fitness room is way more than I expected in a hotel gym. Really nice cardio equipment. Minimal strength equipment but high quality. Great location in Dupont Circle with plenty of restaurant options around the hotel as well as their own bar and cafe. Small business center was great for grabbing a couple of quick conference calls right when I arrived. Highly recommend for biz or pleasure. Great experience!
Response: Dear Mr. Sanders, Thank you for staying at The Dupont Circle in 2017 and we appreciate your review. We've renovated our guestrooms in 2021 so very much looking forward to welcoming you back during your next trip to Washington DC!. Sincerely, Jamie Kang Front Office Manager

Danielle El Kadi Levin: My husband and I had an excellent stay. Farrah the GM was fantastic! The housekeeping was top notch. The rooms were very comfortable. Staff was so kind, look out for John and Christopher, they’re lovely people. Thank you staff of the DuPont Circle !!! We felt very at home. Tons of little details that make all the difference.
Response: Dear Danielle El Kadi Levin, , It was a pleasure to welcome you to our hotel and we so glad that you had such a great experience during your time with us! We are delighted to hear that you thought so highly of the service you received there. Your kind words of Farah, Christopher and John will pass long. Thank you for staying with us and we look forward to welcoming you back to our hotel during your next trip to Washington, DC Warm Regards, Jamie Kang

Megan Barnes: I recently had my wedding block here at the Dupont Circle Hotel and could not be more pleased with the hotel. The upgrades made it feel like a five star experience for our guests from the moment they checked in. The rooms were beautiful, the bar was perfect for our welcome drinks, and the Pembroke restaurant was perfect for a bridal breakfast the day before the festivities began. I would be remiss by not sharing how incredible Svetlin was leading up to our big day. It would not have been as seamless without his help. Christina was key in securing our incredible rate for our guests to make the weekend so special for our family and friends traveling into the city. You will no regret your stay here.
Response: Dear Megan Thompson, I’m delighted to read that you had an exceptional stay. Our colleagues passion and professionalism is what we pride ourselves on, and comments such as yours are the best possible compliment and encouragement, showing that their attitude towards exceptional customer service does not go unnoticed. I will make sure to share your kind comments with our teams, especially with Svetlin and Christina. We hope to welcome you again to the Dupont Circle hotel should your travels bring you back to Washington D.C! Warm Regards, Jamie Kang Director of Front Office

Sarah Bell: Who doesn’t love a turn down service?? Can’t say enough good things about this hotel; when I lived in DC I used to frequent their bar/restaurant regularly but this is my first time staying as an overnight guest. The staff has been lovely and the room is great, too. Will absolutely book again when I’m back in town.
Response: Thank you for such a complimentary review. We're thrilled to learn you enjoyed your stay and humbled by your kind comments, including those about our staff. Should your travels bring you back to our nation's capital, we look forward to welcoming you again for another enjoyable stay. Regards, Jamie King Director of Front Office

Derrik C: I had such a great stay here. The rooms were beautiful and clean, the staff was so helpful and welcoming, and the location was perfect. I will definitely stay here again when I’m in DC. Also, the valet parking service is amazing. I stress about parking whenever I’m in the city and this was a life saver and the valets were wonderful.
Response: Dear Derrik C, Thank you for your feedback! We are happy you enjoyed your stay! We hope to welcome you again to the Dupont Circle hotel should your travels bring you back to Washington D.C! Warm Regards, Jamie Kang Director of Front Office

Reb O: Do not stay here. We accidentally left an expensive pair of shoes on the closet floor in our room. We called almost immediately when we realized this on the ride home. The hotel told us they would call us back immediately after speaking to housekeeping. They did not call us back at all. We had to call the next morning. By this time, hours and hours passing, we were tossed around to various people and the conclusion was that they did not find the shoes in the room. They kept calling this a “lost item”. The shoes were not a lost item, they were a “left” item. It’s unfortunate that you can’t accidentally leave some thing in your room and have an honest staff member return it to you. After talking to multiple managers on the phone, they did not want to do anything about the shoes. I will never stay in a hotel that steals from you. Beware.

Jordan: Very friendly staff, very nice hotel. There was some food left in the fridge but it's not a big deal. Weird that there's heated floors but no microwave haha. But it was a very nice stay.
Response: Thank you for taking the time to share feedback on your recent stay at The Dupont Circle, a Doyle Collection property. We're pleased to learn you found our staff to be very friendly and our hotel to be very nice. Here at The Dupont Circle, we maintain a very high standard when it comes to room cleanliness. Please know we have shared your comment with our housekeeping team to ensure this standard is consistently upheld and that the shortcoming you experienced with your guestroom fridge does not reoccur. We appreciate you bringing this to our attention. Should your travels bring you back to our nation's capital, we hope to have the opportunity to welcome you again for another enjoyable stay at our luxury property located in the heart of Dupont Circle. Regards, The Dupont Circle Guest Relations Team

C L: The hotel rooms are beyond tiny - not even a door for the bathroom, and the ceiling heights are so low, even at 5’3 I️ can’t breathe. Service is the worst part, I️ have never met so many apathetic people in one place. At checkout we called 3 times to request a dolly. The first time they adamantly denied that our room number even existed 🤯 and then the next two times they said they were sending one up. Didn’t happen. We had to carry all of our luggage down by hand (we have a child so this included a travel crib, stroller, and 2 suitcases. Upon leaving no one even offered us a hand. When I️ was exiting the elevator with my child in the stroller and carrying 3 bags, there was a man with a loaded dolly standing outside the elevator and would not make space for me to get by. I’m positively shocked that this place is in business and that this was my experience. How does this place have good reviews?? The only redeemable moment was meeting the lady from housekeeping who gave my kid chocolate and was so kind to us. She should be paid way more than any of those a-holes at the front desk. Complete waste of space and money. Worst hotel I’ve ever stayed at.
Response: Thank you for sharing feedback on your recent stay at The Dupont Circle. We are deeply concerned to learn of the shortcomings you experienced at our property. We never wish for our guests to leave our property dissatisfied with their stay. Thus, we're disheartened to hear you did. We would like the opportunity to speak with you to learn more about your stay and to see how we can make amends for your recent experience. When you have a moment, please send us an email with the best contact information so that a member of our team can be in touch. We look forward to connecting with you. Regards, The Dupont Circle Guest Relations Team dupont@doylecollection.com

15. Capitol Hill B&B by FOUND

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132 reviews
Capitol Hill B&B by FOUND
Price/Quality
3.8
Available Services
3.7
Location
3.7
Parking Availability
3.7
Wifi
3.7

Address: 101 5th St NE, Washington, DC 20002

Telephone: (202) 798-1262

Guy: Bed & breakfast


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Vanessa Pineda: Location is great, price isn't bad, room was clean, building felt safe - good for a short stay. The B&B was pretty empty when we stayed so sharing the bathroom was not an issue. The check-in process was not the smoothest - I was told I would receive an email with instructions on how to get into the building and find my room; however that email never arrived and when I called I was given two codes over the phone. Since I could not write them down, I asked for an email and was told to just call back. The first code was off by a digit, we guessed right and were able to get into the building. The second code made us think the door to the room had a code, but it does not. We realized later there were lockers and that's what the code was for - so we could get the key to our room. I booked the room for two people and was only given one towel. Lastly, it was 30F outside and must have been 90F in the room. I woke up sweating and dehydrated. Even with the window open, it was still uncomfortably warm in the room.

Megan Taepke: Amazing location for the price!! It's a charming, old house that is beautifully kept up to date, something that is hard to find in the US. Do the floors creak and doors squeak at times? Yes, of course. If you're a light sleeper, bring earplugs and a sleeping mask, as there are other guests in close quarters (and they may leave their alarm ringing in the early hours). I personally had no problems at all. The rooms are perfect for sleeping, the main level has a large living area with lots of seating and a TV, breakfast was satisfactory (toast, oatmeal, fruit and coffee), and Dominique was so kind and accomodating.

Sonya Durney: For the price, very inexpensive compared to other things in this area, this place was phenomenal. I was worried re: the shared bathroom, having a bunch of early morning meetings that it would not be convenient to get ready. It all worked out great. My room was tiny but I expected this as it was advertised as such. It was clean and comfortable. Breakfast was nothing fancy - cereal, toast and coffee - but this was no surprise as it was advertised as such. It was all I needed to start the day. There is a convenience store a block away where they sell fresh fruit, snacks, wine etc. - so you can grab anything you need. The neighborhood is gorgeous. It was a quick walk to Capitol Hill. I felt safe walking home alone from dinner in the evening. Keisha was EXTREMELY warm, welcoming and helpful. I would stay here again.

James Lockard: One description of the B&B mentioned "unfussy" rooms. Spartan might be a better term, but perfectly serviceable. Rooms are on the second and third floors with no elevator - hadn't thought about that. The stairs are like an Amsterdam canal house - quite narrow, somewhat steep, very creaky. The beds were like bunks, but not stacked, raised high enough to allow a two-drawer unit to fit underneath - the only storage provided. No closet, just a few pegs on the wall with hangers. The room was large, but with lots of empty space. No comfy furniture in the room, but the main floor living room was very nice. Breakfast is very basic, but as described. Coffee was make-your-own with a Keurig, which was a fine idea - no coffer maker in the room. The place could be better maintained, but the location is great and the price is reasonable for the area. As long as you understand the details, and this style of accommodations suits you, you'll be well-served. Access is by key-code, provided a day or so before arrival. Everything went smoothly.

Kristel Maguy Sio: Save yourself some trouble and do not book this place. No one is there at this location when you arrive so, if you have a problem, you have to call the number on the door. I did that because the front door was closed when I came. No one gave me the code to enter, so I stayed outside for about 20 minutes trying the code the general manager gave me over the phone. Turned out it was the wrong code the entire time. Sadly, they had no back up plan for situations like these and if they had not found the right code, I could've stayed out for hours because no one was available. The general manager told me I could cancel if I wanted to, which was sad because there's a reason why we plan a trip in advance and book a place to stay in advance. Having to think about finding a new place to stay and paying additional money to commute there added to my stress. Especially knowing that it wasn't my fault that they weren't ready but there I was hungry, without a place to stay, tired, and I having to get ready for an exam. I wish it just stopped there but it didn't. When they finally gave me the right code, I got in but it wasn't clear which room was mine because they had two rooms with the same number and I didn't know which one was mine (one downstairs and one upstairs, which I did not know about). I tried the key on the one room downstairs and it didn't open. I spent time trying that one door and got more frustrated that it wasn't opening. I called back the general manager from the sister company and he told me I needed to talk to another manager. I called her number and no one picked up. I finally thought about going upstairs just in case my room would be there. I got up but I FOUND the worst room I could imagine. First of all, it was open, and the bed was messed up, there was a towel on the floor, it was just a mess! Clearly, someone was using that room. It was too much for me I just left and cancelled. They were supposed to charge me AFTER I stayed, but they had already charged me that day. I had to fight for the refund and again I could only reach Keisha, the manager, over the phone one time and that was it! For a week, I called, there was no response. I do not recommend this place at all. I'm not the type to leave bad reviews but I had such an incredibly negative experience that I cannot let anyone else make the mistake to go to this place. Found Places is not a place to be found, although their prices may be appealing. Please, just save your money and invest in a room that would be a bit more expensive but you'll be more satisfied. Your safety has no price. If you're a Found Place Bed and breakfast representative, please consider improving your mode of operation. Stay safe. Note: due to covid19, there is no breakfast served. Be mindful of changes that may occur due to the pandemic. Things may not be as advertised.

Debra B.: I'm giving it a 4 star review instead of 3. It is a nice place to stay. It's inexpensive and that's what's you're paying for. If you don't mind old and drafty in the winter months or walking up stairs or having your own bathroom, you'll do just fine here. At first we were like... umm..?? But the experience here got better. (We stayed 3 nights) We thought we were getting an upstairs room but got the basement. That was disappointing. It was ok. But during the time the host is there the dryer makes a horrible loud noise. Our first breakfast (just after it started) there was no milk or juice & 4 pieces of bread left. We were like..OK.. but 1/2 an hour later or so everything was stocked and we were happy. Even though it was drafty the blankets kept me warm. Over all we had a nice stay. It's close to union station and the Capitol. We walked everywhere.

Rebecca Petrovic: All in all, a really nice place... Great for the price!! So, if you want reasonably priced in DOWNTOWN DC... THIS is the place!! Clean, though shared, bathrooms. My room was a single, top floor, also nice and clean... VERY SMALL, but fine because I only needed to sleep and keep my stuff some place. And you can use the kitchen! Which was helpful for me, as I could not eat the very CARB-BASED breakfast items they had included in the price of the room (I did ask if they'd have any low-carb options for breakfast, but they said, "No." Be forewarned, it is an old building...Four levels... no ELEVATOR! All rooms are up or down from main floor! If you have concerns about doing stairs, ask...(Even the entryway is up, like 10 steps) If you absolutely CANNOT do stairs, try another property! Also, in the summer there are WATERBUGS... They look like HUGE ROACHES! I only saw 2 and killed both.

Carline Charmelus: This is a lovely place to stay. It is located in a nice and quiet residential area. Staff are super friendly. Room was a little small, but clean. The breakfast provided is continental (toast, cereal, coffee & juice). I will definitely go back.

Peter van Meijgaard: Great service so far! The owners are nice people. The B&B is located close to the mall of Washington. It's a ten minute walk. The rooms are also good. Basic bunk beds and bathroom, but tidy and clean. The only thing that could be approved is the breakfast. It's a bit too basic for me. I would like to have more choice what I want to eat in the morning.

Colin Novick: Great location, good price, good folks. The accommodations are simple, clean, and quirky in old house ways (hardwood floors squeak, and shared claw foot tb/shower at end of hall.) I like it and have gone back, but it may not be everyone's cup of tea. If you need a "modern" metropolitan hotel, then do that. If you need a solid place to stay on the less expensive side, this is a great option.

16. District hotel

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613 reviews
District hotel
Price/Quality
2.8
Available Services
2.9
Location
2.8
Parking Availability
2.8
Wifi
2.8

Address: 1440 Rhode Island Ave NW, Washington, DC 20005

Telephone: (202) 232-1690

Guy: Hotel


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m.: A little apprehensive going in as price was so good and there was no one at front desk upon arrival. However, turned out to be the perfect place to stay for a one night visit. I lucked into a great room with large windows which gave a perfect view of the street out front. The room was very bare bones but super clean. Bed was OK. TV listing would be nice. AC heat unit was quiet and super efficient. Room even had a ceiling fan. No microwave in room, teeny tiny one in lobby next to 24 hour coffee and tea. No restaurant or gym. Ice machine on second floor. If you are looking to eat on a budget, there is a Whole Foods Market right around the corner (all kinds of hot and cold prepared foods, even pizza.) I will stay here again. Nice lady at front desk works some long shifts!

パラダイス: Well, the rooms aren't as they seem. It looked larger on pictures, but if you like compact rooms this is for you. No mini fridges/kitchen area, one medium sized room w one bed, smallish bathroom.. Compact. That's not really what bumped down the rating though. Sometimes when I would sleep I'd feel something crawling on me, and a recent previous post said they had roaches in their room.... Put two and two together... Yikes. Not worth the price unfortunately.

Alex W.: The room phone land line doesn't work. You can't rich the receptionist. You need to call from your cellphone. There is no mini refrigerator. Electric switch didn't work. Basic tv channel, TV doesn't work properly and sticky TV remote control. For two people only three towels Front desk person careless. These room are no views. The last thing no breakfast. The hotel absolutely doesn't worth that kind of price.

PaulDonovan Reynolds: Lots of chipped flooring and paint on walls in halls and room. Loose wiring from rm ceiling. TV wouldn't work (flickered) but the worst thing was cockroaches in my room. Wobbly wifi which took slow count to 15 to load any website page which was not mostly text. One photo attached to email took 25 seconds to download. For this I paid over US$200. Incredible. With 60 rooms they are now earning 12,000 per day. Spend some money on renos, pest control and Wifi

Steve Henderson: It's been a while since I checked into a Hotel. Front desk was kind and courteous. It was worth booking here for the capital pride events, as you're right at the heart of everything.

Erick Ramos: Rooms are pretty small but affordable for the area. Room service cleans up daily so had no issues with cleanliness. They provide amenities such as shampoo and soap. Would recommend just for sleeping but don't expect much to do at the hotel itself

Ambar Robinson: I enjoyed my stay great staff and clean room. Elevator works and good wifi for work. I would stay again.

Edward A. Gray: Very nice and clean staff was excellent. Location was perfect for me to walk around DC. I would stay here again.

Andrew R: nice hotel in a not busy area that is a good deal near restaurants and convenience store to get you through a DC trip

Marsha Royal: No frills but well priced for the area. Walking distance to stores, restaurants and the bus. Helpful staff.

17. Omni Shoreham Hotel

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4588 reviews
Omni Shoreham Hotel
Price/Quality
4.1
Available Services
4.1
Location
4.2
Parking Availability
4.1
Wifi
4.1

Address: 2500 Calvert St NW, Washington, DC 20008

Telephone: (202) 234-0700

Guy: Hotel


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Omni Shoreham Hotel: what do users think?


J MacDrizzly: The Omni DC is a wonderful place to stay while visiting our nation’s Capital. As a guest, It is not uncommon to run into our political leaders, or dignitaries, as many of them have meetings inside the hotel. The old world charm of the hotel, is not lost to mismanagement, or poor upkeep. It’s truly one of a kind. I would recommend this place to anyone. It’s so close to so much, and has some of the most beautiful surrounding streets, large bridges, and enormous towering trees ; that so much of the city has lost with the rapid development. The staff is also very knowledgeable, courteous, and will go out of their way to see you are enjoying your stay. The rooms are spacious, and clean, there is a great little cafe, as well as a restaurant that serves very traditional breakfast. My only complaint, would be that the magnet keys are very easily deprogrammed, so if you can take one piece of advice, don’t let your phone, or any other cards near your key card. Lastly their is a plethora of good, inexpensive restaurants just a stones throw away, as well as a CVS and an exquisite liquor store, that offers a wide assortment of wine and spirits. I could go on about this hotel, I suggest you just give it a visit yourself. I almost forgot about the pool…. Great way to relax and take in some of the natural beauty, while basking in the midday sun. By
Response: Hi J, Thank you so much for taking the time to share your wonderful experience at the Omni Shoreham Hotel. We love hearing about our guests experience and are delighted you enjoyed your stay. We look forward to welcoming you back on your next visit. Amanda Jeffries Marketing & Social Media Manager

Muriel Rand: Charming historic hotel. Room was very comfortable and clean. Good conference/businesses facilities. Service was fine, but very few people available. A bit hard to find the meeting rooms and noone to help. Elevators are tiny and slow. Beautiful lobby and gorgeous gardens behind the hotel. Prefect to sit under the trees.
Response: Hi Muriel, Thank you for taking the time to share your wonderful experience at the Omni Shoreham Hotel. We love hearing about our guests experience and are delighted you enjoyed your stay. We look forward to welcoming you back on your next visit. Amanda Jeffries Marketing & Social Media Manager

Mandy Cluff: Staff was top notch. My flight arrived early, with luggage I opted to go straight to hotel, the front desk was amazing. Got me checked in early with a smile and a promise of getting me taken care of. The room was large and gorgeous, very clean, bed was super comfortable. I walked the beautiful grounds, read outside and had a nice afternoon. I was staying for a conference- all meeting spaces and meals were well done. The staff was always right there when needed at any level. From the doorman, concierge, front desk, housekeeping, wait staff, maintenance.... not one passed by without a friendly smile or a hello. My stay was amazing, can't wait to return.

Michelle Olson: We could not have been more pleased with our stay at this hotel! Upon arrival we were met with a friendly greeting from the doormen. Our bags were brought up by the bellman within 30 seconds of entering our room. From that moment, every employee that we had contact with was friendly & helpful! David at the concierge desk had so much knowledge of the area & was able to get us a dinner reservation at a wonderful restaurant. The gym has a wide variety of machines. The outdoor pool was clean & well maintained. I also like that the hotel is right next to the trails at Rock Creek park, the Metro is a block away, the zoo is a three block walk (or $2 bus ride) & there are numerous restaurants to choose from a block away. My only complaint would be that the bathroom counter was small but that is what you get in a historic hotel.

liz: Beautiful grounds, and great location. The subway is super close by! Staff were okay, nothing special. The bed was very comfortable and the overall room was fine, nothing amazing (which it should of been for the price). I was also upset to hear that breakfast is not included. Considering the price of the room, it really should of been. The hotel seems a little outdated but nonetheless I liked the history behind it. I enjoyed the stay but wouldn’t rave about the hotel. Its not the worst thing in the world having to stay here but for how much I paid I will look at other options next time.
Response: Hi Liz, Thank you for your review and letting us know how we can improve the experience for you and future guests. I hope you choose to return and allow us to improve the experience on your next visit. Amanda Jeffries, Marketing & Social Media Manager

Shelby Pelesky: Attempted to stay here and upon arrival the lobby was beautiful. Unfortunately, that is where the elegance ended. Checking in at 5pm, we received our first room only to find it hadn’t been cleaned - the comforter and sheets were rumpled and pillows on the floor. We were given another room and after opening the door, we were severely underwhelmed. The room was very dated (same as the first) but much smaller than the first room. This room at least had the appearance of being cleaned until you lifted the comforter to find hairs in the sheets. We flushed the toilet upon entry and it did not stop running the entire 20 minutes we were in the room. Additionally, after decided not to stay, the valet seemed to have lost my car keys. We waited for an additional 30 minutes just to get the vehicle. Would not recommend for anything other than a pretty lobby.

Steffon Greatness: Very Nice place. Amazingly friendly staff. Very big rooms. Stayed on the East Side (Promenade). The pool is outside so I didn’t go but I did take a look. The pool was stated to be heated. The bathroom was not what I liked in a hotel bathroom. I didn’t use the curtain the first time I showered and almost started a flood… The drains may need to be updated. It feels really old there. Valet service is $55 a day. Daily Hold of $100 a Night. (Released at checkout)

CD A: This is a 1930 built Grand Hotel. Most of that charm is still found here. My room was large and well appointed. The front desk made for an easy check in and out. The maid service was excellent. A beautiful swimming pool, back terrace off the main dining area to take meals al fresco. I was there for a meeting and stayed a week. The main lobby and dining area are beautiful. As for the location, the Zoo, area with mid priced restaurants of all kinds, and the metro a block away to get around. Excellent price and location. I definitely would stay here again.
Response: Hi CD, Thank you for taking the time to share your wonderful experience at the Omni Shoreham Hotel. We love hearing about our guests experience and are delighted you enjoyed your stay. We look forward to welcoming you back on your next visit. Amanda Jeffries Marketing & Social Media Manager

Sonny Kim: We were absolutely disappointed with everything. The staff from arriving to leaving was completely abrupt and unhelpful. We unfortunately had one of the guests cancel last minute due to testing positive for covid and the hotel staff was completely unaccommodating to put us in a smaller room. The room itself smelled old and damp and only offered toiletries for ONE guest even though the room had two beds and our reservation was for FOUR. The shower ended up clogging up and there were brown stains on the blinds in the bathroom and the staff was able to change our rooms but the next room was not that much better. The staff was also completely unhelpful in advising us on how valet parking worked so we spent the majority of time indecisive on whether to use the valet or find alternative parking. We ultimately were completely disappointed in the amount of money we spent at this hotel and in no way received the level of service to match that.
Response: Thank you for completing the survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am so sorry that we were unable to meet your expectations. Our hotel offers valet parking only, with the possibility to go in and out anytime. Your comments were shared to our Housekeeping and engineering team regarding the room condition. I hope you will give us a second chance and we will make sure to wow your experience. Sincerely,

Patricia Moss: Knew a convention was coming in yet I wasn't able to get into my room until almost 10pm. Couldn't even get lunch on the premises as it had closed while I was standing in line to check in. Luckily they had a snack bar. The lighting was horrible-luckily I had a balcony to do hair and makeup. Most others did not. No shower caps. Sheets had stains on them-they were clean but with stains. Over $300 a night with stained sheets and no shower cap? REALLY? I get shower caps in hotels for under $100 a night. Then it took several visits to the desk to check out because of "issues". Very disappointing.
Response: Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Your comments were shared with the Housekeeping team to ensure better quality of standards. Shower cap are delivered upon request, I am so sorry that it was not communicated to you. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,

18. Days Inn by Wyndham Washington DC/Gateway

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381 reviews
Days Inn by Wyndham Washington DC/Gateway
Price/Quality
3.2
Available Services
3.1
Location
3.1
Parking Availability
3.1
Wifi
3.1

Address: 2700 New York Ave NE, Washington, DC 20002

Telephone: (202) 832-5800

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Days Inn by Wyndham Washington DC/Gateway: what do users think?


C G: The rooms are affordable but needs work. The curtains are dirty and stained. The sheets are dirty. Black mold on the ceilings and in the shower. If you need to make calls there's an additional charge for the phone. The parking is terrible and they recently updated the policy so there's an additional charge for parking. If you need to use the restroom there's no restrooms in the lobby. If you arrive early there's an additional charge for the room if you show up before 3. There's breakfast but the hours for breakfast are basically 7-9:30 so really you might as well just say there's no breakfast. The floors should be swept and mopped. They're swept so they give the appearance of being clean but if you take off your shoes and go shower and walk out without socks or shoes you will find that the bottom of your feet will be black. The location is fairly centralized but you're right off the freeway so your best option is to take the other exit so you can actually get to the street without causing an accident. Long story short it would be in your best interest to find another location altogether.

BriAnna Glenn: Room and bathroom had black mold. It had bugs, such as ants and some type of milipede or centipede. The beds were dirty, so they never changed them before we got there. Breakfast ended early, 7-9:30, what kind of hours is that??? Extra fee to check in early, $20. I'm just disgusted and disappointed. Pool was also shut down with no explanation as to why it wasn't open. I would never recommend, nor will I ever return. Disgusting floors, they had the bottoms of my feet black and I had just walked out of the shower. The sink had something greasy all over it? As if it had never been cleaned. The curtains had mystery stains and holes in them. My God, it had the appearance of a horror movie. Also had water spots in the ceiling, so you can tell water comes into the room often. The walls were yellow, not from the wallpaper, bur just because they are that gross. In certain spots you can tell they used to be white. Just don't freaking go. You also have to pay for parking?? They also rent out the parking lot when they have an inn full of guests. Disgusting behavior. You'll talk to them, and they just continue to look at their phones and barely respond. They will never get my money again.

Brittany Watkins: The reviews on here are a bit extra I think... This is a decent hotel! I stayed this past weekend for the 1st time visiting DC and it was clean and they were very helpful. You have to get your own extra towels and they dnt clean your room until u checkout but it was not a bad stay at all. I will stay again. They have a laundry room and vending machines and ATM in the lobby.

Michelle Casares: I rent rooms for our construction crews several times throughout the year. Working with this motel has been THE WORST experience I have had by far. I should have known that a chain that would not allow us to "direct bill" was not trustworthy. They gave us a monthly rate since our crew was scheduled to be in the area for 6 weeks. The project was postponed so our crew only needed to stay there for a few weeks. I asked the motel to charge us the regular rate and credit our corporate card for the remainder. Of course I got the runaround and they are wanting to charge us for time that our crew will not be there. There was no where in any documentation that said we would have to pay for time that we did not use the room. DO NOT do business with this motel. Fair warning.

Charles Ransom, Sr.: It's just a safe place to stay. Ignore the television - it works, but barely. If you need quiet, stay above the 1st floor.The sheets on the bed show a good bit of ware, but they appear to be clean. Despite the appearance, the bathroom is shower only.

Scarlett Fascetti: The place is really dirty, their were cockroaches in the lobby area. We had no choice but to stay there for one night since we could not get our money back or find anything better in the area. This is not a place that I would ever stay at. I don’t do fancy but I do clean. The bathroom in the lobby was so gross and smelled like throw up that my mother eyes teared and almost threw up herself. I felt bad for my guest and I apologized tremendously. The pool as you can probably guess, close with a cover on it on a 85 degree day at the end of June. There’s nothing I can say that’s positive except the bed was clean, the bathroom in the room were old and gross. We got up at crack of dawn to leave. Pay a little more do research about the area before you go there. Cause the area where it was was just as bad.

T D: Made reservations and then tried to ask for a refund, said because it was prepaid that couldn't happen. Rooms was dirty, service was non existent. Tried to ask for fresh towels and they made it seem like it was a big deal. After the second day I just left all the trash out front with the towels, came back from the days Adventures and stuff was still out there. Only positive was our amazing Uber driver. So I guess don't stay here

Angela Thompson: Decent is the best I can give. We did sleep well. You pay $10 for parking (I'm assuming it pays for the guard for the parking lot that only let's in cars with the parking permit), $100 cash or charge to your card for incidentals which is reimbursed. But the bathroom was not clean. The previous guest's hair was still in the shower. Grime on walls and dirty fingerprints all over the bathroom door. Sink was not clean when we arrived.

Sean Kelly: I can't believe I paid as much as I did for this. It's in a really bad location. It's old. It's broken. My toilet ran all night and flushed loudly all night. The refrigerator was louder then the ac which was still not loud enough to block out all the traffic noise. The curtains are broken and leaves crack people can just look in. I had a bullet hole in the window. The employee are not nice don't care and will not give you a refund. House keeper wake you up at 7am to ask if you are going to check out today. If you need a late check it out it close more money. DO NOT BOOK HERE

Charlie Decker: Made reservations on line using hotels.com, it set the wrong date. I made another for the right date and had the original reservation cancelled using hotels,com with a 100% insurance. It was cancelled 15 days prior to check in and they or Days in will not refund the money and hotels.com says they can do anything. On to the staff at front desk , the 2 people I felt to checking in and checking out were great. Very helpful and informative. The rooms are good , the screwed down tv was funny. But after watching the drug deals go down in the room beside my I understand. I would have given a 4 ⭐ but the refund policy is a joke.

19. Hilton Washington DC National Mall The Wharf

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738 reviews
Hilton Washington DC National Mall The Wharf
Price/Quality
3.9
Available Services
4
Location
3.9
Parking Availability
3.9
Wifi
3.9

Address: 480 L'Enfant Plaza SW, Washington, DC 20024

Telephone: (202) 484-1000

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Hilton Washington DC National Mall The Wharf: what do users think?


P Taylor: Front desk, valet was great. Location was good and the hotel was aesthetically pleasing. The other reviews mentions the housekeeping duties being less than satisfactory and their right. I requested towels and toiletries and they never came. I requested the room to be cleaned while me and my family was out and it was never done. I watched the staff check rooms for room service (I happened to return while they were cleaning) and they never stepped foot inside. Then I had to chase them down for those extra towels. If it weren’t for that , this place would have 5 stars.
Response: We are so sorry to let you down, P Taylor. Thanks for taking the time to let us know about these issues. We strive to deliver exceptional service, and we missed the mark. We will work internally to make adjustments and improve our service and guest experience. Could you please contact us at https://help.hilton.com/s/contactsupport or call our team at (202) 484-1000 to learn more?

Shilpa Reddy: This is the worst Hilton that I have stayed at. My husband and I called our third party booking company and this Hilton to let them know that we would be checking in late as we had an overnight flight. We were told that this was noted on our reservation and not to worry. When we arrived for check-in, we were “greeted” by rude front desk staff. This person simply did not want to help us and told us he couldn’t find our reservation. Made it seem like this was our fault. Eventually, the reservation was found, but our request for a city view that was booked ahead of time was not met. We waited for two days despite calling twice to have our room cleaned. The front desk said that they weren’t sure what happened; but that they “dropped the ball”. Housecleaning was still cleaning and the front desk said they would check if they could come and clean our room; but then said that it was not possible and made us wait another day. We requested cups or glasses to drink water in since our room had not been cleaned and no supplies had been replenished. We waited 45 minutes and when we called the front desk were told, “we don’t provide glasses, but if it makes you feel better, we can”. What kind of response is this? Plastic cups were eventually provided. I have never seen such lousy guest service. The bedsheets slide off the mattress and there is no real duvet cover. We are Hilton rewards members and were told that we would not get points. We won’t be returning to this hotel.
Response: Hi Shilpa Reddy - We value you as a Hilton Honors member. Please accept our apologies for your unpleasant experience. Customer service and cleanliness are key priorities for us, so we're disappointed we fell short here. Please reach out to us at https://help.hilton.com/s/contactsupport so we can look into this further. Thank you for taking the time to share your feedback and for staying with us.

Catherine Poisson: This whole stay was strange and I should have taken the poor reviews more seriously. We used our Hilton Points to book a deluxe king room for a few days to visit DC. Upon arrival (more than an hour after check-in) the front desk staff informed us that they did not have a room ready or available for us. We’re flexible so we said okay, but they offered a different room - two king beds. We were just grateful to have a room, otherwise what would we have done? Waited in the lobby like others with our suitcases hoping for a room in the next few hours? So we take it, provide our credit card for incidentals, and head to our newly assigned room. The room was somewhat strange: they painted around the tv, the sink drain stopper was dislodged and did not work, and on the first night there was an extremely loud boom that woke my husband and I both up, called the front desk, and they said everything is fine. We genuinely were concerned enough to leave and stay somewhere else but ultimately decided to stay since it was the middle of the night. These things happen, no problem. The location was great and they actually have a pool which we didn’t know so that was a plus. Fast forward to today, a week after our trip, we see we were charged more than $800 (our room was already fully paid for using points), and also a miscellaneous $200 is pending. We call Hilton and after 30 minutes on the phone they say it was a room “upgrade”. With what we already paid, I could not imagine paying $1,800 for our “upgraded” room for three nights. Obviously we will not be paying this. A case has been made between our Hilton credit card and the hotel which we’re hoping has a positive outcome. I just want to warn others of our experience and the possible fraudulent charges, which result in the guest having to take time out of their day to correct hotels mistakes.
Response: Hello Catherine, First and foremost, please allow me to extend my sincerest apologies for the inconvenience you suffered as a result of the issue you experienced with your room type. I understand how frustrating this must have been for you. In regard to your points reservation, this specific reservation was not reserved with points on our end. I would love to connect with you via email and go over your concerns during your stay. My email address is wesley.tan@hiltondcnationalmall.com and I look forward hearing back from you. -Wesley

Robert P: Good location for visiting the mall but not convient to downtown for restaurants or shopping. Meeting family so booked a two bedroom suite. Very strange set of rooms. No dressers, desk, single chair. Only small hand towel rack in bathroom, no place to hang bath towels. No place to put clothes since no dressers. Had to call down for hangers, robes, luggage racks, extra towels. Room rate included access to "executive lounge" (free breakfast, evening drinks and snacks) but on check in told it was closed due to "Covid precautions", which was total BS since the bar was open with people sitting elbow to elbow. There are better places to stay in DC for what we paid here!
Response: We are so sorry to let you down, Robert P. Thanks for taking the time to let us know about these issues. We strive to deliver an exceptional guest experience, and it sounds like we fell short. Could you please contact us at https://help.hilton.com/s/contactsupport or call our team at (202) 484-1000 so we can follow up with you further?

Sean Ragusa: Everything about my stay was painless and comfortable. Check in was easy, in fact I was able to secure an early check in for my early arrival. The staff were all very kind and helpful. The room was spotless, shower was amazing, and the bed was so comfortable. I didn't have a great view, but being so close to work and to the Wharf made that a minor inconvenience. I would stay here without a second though, again and again.

Mike Maynes: Let’s start tomorrow with the positives. This Hilton has a good location for DC Metro as most lines connect under the hotel plaza. It’s about 10 minutes (walk)to the Mall and 10 minute walk to waterfront. Our room had two king beds and a large shower. Make sure you pick a North facing room to see some monuments. The negatives include overpriced breakfast at the hotel restaurant (low quality fruit), no bathroom fan, and all of the L’enfant plaza restaurants and shops close late afternoon when the business crowds leave. They are also closed on weekends. Plan your dinners accordingly. Overall, the place was OK, but underwhelming.
Response: Hello Mike Maynes - Thank you so much for taking the time to let us know where we fell short. We will make every effort to ensure we do better in the future. Please reach out to us at https://help.hilton.com/s/contactsupport so we can follow up with you.

Tu Le: the location is great and everything is within 1-2 miles which is all walking distance. the room was very spacious and sanitary, the shower was fancy and everything was nice. also, we left our bag unattended to and thought someone stole it, the manager let us look through the security cameras and we were able to see that no one took the bag but we accidentally forgot the bag in our room so they gave us a spare key to grab our bag. great service, highly recommend this place :)

Andrea Wunderlich: You are on your own once you check in . Asked for a quick towel change both days and neither was accommodated, had to follow-up when we returned to the room late at night with tired kids who needed showers. I understand housekeeping is on a "request only" basis but when you request it two days in a row and it is disregarded both times its rather annoying. Hotel had a great location and rooms were updated and clean when we checked in,

tk Torres: READ BEFORE YOU BOOK !! I don’t recommend to stay at this hotel, I wish I had read the comments first. My room had stains on the wall. The restaurant menu has a few options. Be aware that they charge you a deposit of $100 for each night AND MOST IMPORTANT at 4 am we had to wake up because of a fire alarm and we had to wait in the shops downstairs, also it seems that this usually happens in this hotel because I was reading all the comments from the previous month and two years ago and others People had the same experience with the fire alarm, I find it a bit strange and disrespectful for a 4 star hotel. There are better options around.
Response: Hello Torres, Thank you, for taking the time to share your feedback. Please accept our sincere apologies that your stay was not up to your standards. This is not the service we wish to provide to our guest. We do understand that the fire alarm going off was a huge inconvenience. The alarm that went off was not technically for our hotel. Due to the hotel being connected to other buildings it impacts our hotel as well. I have noted our engineering regarding the stains on the walls. We hope that if your travels bring you back to DC, that you will allow us another opportunity to serve you. Thank you, Management

Carlos Gonzalez: The staff were consistently friendly and the location is phenomenal- these are the only two things saving this hotel from failing completely. The beds are rock hard, in-house Starbucks is open for very limited hours, restaurant is nonexistent- never open. Also, for being a 4 star hotel, details matter. For instance, the room fridge was raised on a make-shift shelf and didn’t open without the whole unit completely coming out on your foot, one roll of toilet paper was given to the room, and (btw) the building had two full evacuations due to false fire alarms at 2:30am in a five day span - (two, what!?!) and no acknowledgement to guests - particularly with young families - about the inconvenience, no thought to offer free coffees or bar credit (for instance) the following days as a good gesture. Stay away if you can.
Response: Hi Carlos Gonzalez - Thanks for taking the time to drop us some positive feedback regarding our excellent location and friendly staff, but we're sorry that the rooms didn’t quite match your expectations. It is our goal to make sure you have the most exceptional guest experience possible and we apologize that we fell short during your visit. We’d like to invite you again to our hotel and experience an improved stay. If you have any further concerns, please share them with us at https://help.hilton.com/s/contactsupport or (202) 484-1000.

20. Club Quarters Hotel White House, Washington DC

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1231 reviews
Club Quarters Hotel White House, Washington DC
Price/Quality
3.8
Available Services
3.8
Location
3.9
Parking Availability
3.8
Wifi
3.8

Address: 839 17th St NW, Washington, DC 20006

Telephone: (202) 463-6400

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Derek Kruger: Make sure to use ʜoᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking any room. This site will compare countless hotel sites and usually will have prices a lot cheaper compared to others! You're welcome :)! This place is the best rated in the area. I've been coming here for years. If you stay for a few days you for sure will love it I'm sure! Super friendly staff!! They upgraded me with my pet to a larger room on the top floor with a view of the park across the street. Technology was awesome - could connect phone to TV. Everything was super clean! They also have water on every floor for the guests! The only thing I can “complain” about is there is no parking available. However, there is a garage around the block for $40 overnight. Last, there is no extra fee for a pet. Just have to sign a waiver. Will definitely stay here again if I am ever back in DC!

Amanda Sykes: Super friendly staff!! They upgraded me with my pet to a larger room on the top floor with a view of the park across the street. Technology was awesome - could connect phone to TV. Everything was super clean! They also have water on every floor for the guests! The only thing I can “complain” about is there is no parking available. However, there is a garage around the block for $40 overnight. Last, there is no extra fee for a pet. Just have to sign a waiver. Will definitely stay here again if I am ever back in DC!

Emily palmer: We had a very nice experience here! The hotel is in a super convenient location for public transportation especially the silver, orange, and blue line. There were many bus stops within a couple blocks although we didn't take those as much. The hotel itself was very clean. You need your room keycard to use the elevators which made it feel safe. The staff were very kind and helped us out a lot. Our room was one with 2 twin beds, not the biggest but was very comfortable for the 2 of us. The complimentary free water bottle refills turned out to be very useful. We were here for spring break so it helped save us having to pay $10 for a bottled water at a museum or food truck. The only thing was it is on a fairly busy city street. It wasn't a big problem for us, but if you need quite maybe try getting a room on a higher up floor. We were on floor 5 and the noise was loud sometimes.

Tyler Stalletti: Staff was friendly but the hotel is of sub-par quality. Entering the room I actually thought it was great but then I noticed some things. The bathroom is small but it was gross as I smelled mildew. The tile flooring and walls in the shower were covered in mildew. Even the bottom of the show curtain had mildew. The bathroom had a drop ceiling which looked dirty and if the shower had mildew I’m sure the tile ceiling had it also. That’s not the worst part, I noticed when running the air conditioner I began to sneeze. I was out all day on Saturday walking dc with no problem. As soon as I went into my room and turned on the A/C I began sneezing. Left for dinner and kept sneezing which was horrible. After a few hours out I stopped sneezing. As soon as I came back to the hotel room which had the air running I started sneezing again. I can’t guarantee it was the air conditioner but their was definitely something in that room making me sneeze. The remote for TV also had white stuff all over it and was also gross. It was supposed to be all sanitized in a clear bag but obviously not. I honestly almost asked for my money back but the staff was so friendly that I didn’t want to.

Dominic Carpin: I love this place. It's pet friendly and there's no extra charge. The rooms are very clean and modern. There's a Butler Service where you can get reasonable food delivered to your room. On the second floor it has a cappuccino machine that dispenses espresso or americanos. Filtered water that is chilled is available in the hallway complete with plastic bottles. Nice view of Farragut Park from our window. Comfortable bed. Nice big flat screen TV. Bathroom, while small was well-appointed with modern countertops and fixtures. Shower, no bathtub. No mini fridge.

Samia Muhammad: This hotel 🏨 is best choice to be near from all activities near by such as White House. I highly recommend this hotel. The stuff especially Aline is amazing and helpful she changed my room next day to have a best view. The lounge in second floor has a fresh coffee ☕️. There is a water free.

Wei Hsu: We stayed here for two days, and I think I chose the best hotel in Washington DC! The location is great! Close to everywhere on foot. Including White House, monument and some museums! Also five mins away from subway station on foot! The service here is also great! The lobby is clean and make people feel comfortable. Next time when I travel to DC, I will choose this place again!

Alejandro Nuñez-Jimenez: Great value in an unbeatable location. Got a last minute deal and stayed in a Standard Queen Room for $180 pre-tax, which turned out to be a corner room on the 8th floor. No views, but amazing value. The room was spotless, reasonably large, and very nicely decorated. The bed was very comfortable. AC worked great. I appreciated the nice lighting, complimentary coffee, and bedside alarm clock with a loud speaker (which allowed me to listen to my own music). The staff was extremely attentive and helpful. Despite having to deal with multiple customers simultaneously, they managed to not have anyone waiting for long. Definitely one of the highlights. The other one is the hotel location. In DC, on this price range, you can't do any better. Literally less than 5 min walking to the White House. I will surely be back when visiting DC.

D Howe: Stayed here in May 2022. One of the best big city hotel experiences I’ve had. It’s not fancy and the rooms are basic but they’re spotless, the place is quiet, bathrooms are modern and clean, the staff is polite and helpful. Highly recommend this property. There is a Boulanger in across the street that serves up incredible breakfast items. Right next to a mtetro station.

Ganindu Madhawa: Stayed here for a week in Autumn 2017 and cost me around 260$/day just for the stay without meals. Obviously the rooms are comparatively smaller so was the bathrooms. . However it was perfectly equipped with needs for single person stay and I would say the stay was comfortable. The reception staff was so friendly The place is located in the heart of the busy suburbs and just few hundred yards from The White House, Renwick Gallery and a number of free museums. Rooms were clean.