Best Cheap Mobile Phone Shops In Washington Near Me

DMV Unlocked Wireless T-Mobile Verizon Authorized Retailer - Wireless Zone AT&T Store Metro by T-Mobile T-Mobile T-Mobile T-Mobile T-Mobile T-Mobile T-Mobile T-Mobile Target Mobile Mobile2Mobile - iPhone, iPad and Galaxy Repair Mobile X Verizon T-Mobile T-Mobile AT&T Store

1. DMV Unlocked Wireless - Washington

· 237 reviews

1933 18th St NW Suite A1, Washington, DC 20009

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DMV Unlocked Wireless: what do users think?

Caroline Rose: I’ve been in this place a lot recently trying to figure out how to get my work laptop keyboard fixed. Each time they were very helpful and knowledgeable about what I needed to do and ultimately were able to order the part I needed and install it. Overall they helped make a very frustrating experience fairly painless!

e h: Visited the store today as had issues with the lightning dock on my iPhone and it wasn’t charging anymore. The staff at DMV took care of me straight away and resolved the issue in minutes. Strongly recommend d these guys.

Omar Xavier: great customer service. very informative. they work with you and very trustworthy. they fixed my ipad in a timely manner and i was more than satisfied. this is my new go-to place!!!

Ryann Shelburne: Highly recommend them! They have incredible service and really great products! Super easy to walk in a get a new phone!

Judy Gaskell: He was wonderful and made my transition from a dead Nexus google phone work. I highly recommend this service. Go here first before you use more expensive and not as good places.

Jonathan Anderson: DMV wireless was fair with there assessment and evaluation of my Mac book. Definitely would recommend them to a friend looking to get top value on there Apple product.

Maria Victoria Castillo: Love this place! When Best Buy wanted me to “just buy a new iPhone” for $800 bc I needed a new battery for my iPhone 6, at DMV they replace the batter for $60. Phone still good 1.5 years later!

Candice Phillips: Carlos and martinez were very respectful and help me with my problem I will recommend service to them all the time

2. T-Mobile - Washington



· 97 reviews

1146 Connecticut Ave NW, Washington, DC 20036, United States

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T-Mobile: what do users think?

Sebastian casino: do wonders for this location. Thanks guys! I had such a great experience here. Gayland and E (I believe is her name) were amazing to work with. They made switching to T-mobile a fun and easy experience. I suggest you keep them around, they will do wonders for this location. Thanks guys!was smooth and that I would have no problems while I was switching . They transferred all my information to the new device and also put the case and screen protector on my new phone. They were very professional and I highly recommend this T-mobile. Easily, the best T-mobile store I’ve ever been it. I Came into this T-mobile store to upgrade my phone. Nicholas and Jessica went beyond the call of duty to make sure my transition was smooth and that I would have no problems while I was switching . They transferred all my information to the new device and also put the case and screen protector on my new phone. They were very professional and I highly recommend this T-mobile. Easily, the best T-mobile store I’ve ever been it.

Huck Rocca: Worked with Katie and Nikki to switch over from Verizon to T-Mobile and they couldn’t have been more helpful during the process! They stayed late past closing time to resolve our issues and made my sister and I feel extremely valued as customer. Thank you so much!! :)

Wafa Faith Hallam: I’ve been a T-Mobile customer from the very beginning and always appreciated their amazing customer service. I stopped by this store to check some phones and ask questions. Brice helped me through it all clearly and honestly. He couldn’t have been more helpful or more patient. Thanks, Brice. You’re the best!

Brett Raud: Brice Gibson and his colleagues are honest professionals. He matched my needs to the tech, no upselling. Just great customer service with high substantative knowledge (he knows his stuff).

Valentina Apa: Chris was extremely helpful in assisting me with transferring my service and phone number over to T-Mobile from AT&T. The staff here is very personable and friendly and they work efficiently. I definitely recommend this location. Thank you Chris for your help today!

Sholz West: Efficient Tech guys were on standby very helpful.

Honey Marie: I visited this store on my lunch break yesterday and was really in a rush. The store was busy and I was frustrated I had to wait. I was pleased however to have been greeted right away and logged in to save my place in line. The representative figure out what I needed and because it was a quick bill pay, he asked the two gentleman that were logged in ahead of me if it was okay to quickly take my payment so I could make it back to work in time. Luckily they agreed and I was finished in seconds. Ashamed to say, I came into the store frustrated but left happy. The rep quickly looked at my account and let me know I was eligible for some additional savings and offers; I wish I remembered his name :-( He even mentioned something about business offers. I scheduled an appointment and will def be back at the end of week to review what I have available, just started my own cupcake business. Thanks!

3. Verizon Authorized Retailer - Wireless Zone - Washington

· 203 reviews

703 8th St SE, Washington, DC 20003

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Verizon Authorized Retailer - Wireless Zone: what do users think?

Hannah Moore: I had a fantastic customer service experience here. I was in immediate need of a new phone, and Asad went above and beyond to help me out. He was very patient and made the process as easy and seamless as possible. This is the only Verizon store I will go to.

DC Child Care: Asad was extremely helpful and patient with my non -tech self. He answered all my questions and provided top-notch customer service. Highly recommend visiting this Verizon wireless store!

Creshion Aikens: AMAZING SERVICE!!!! I Dealt with the senior sale associate Asad & he was great, super nice, patient & understanding. Coming from T-Mobile and changing to Verizon was the best decision I ever made and Asad gave me wonderful customer service. We’ll deserve of an promotion for his patients and diligent work. THANK YOU ASAD, You’re the best!

Sarah Winston: I have been to lots of Verizon stores throughout my life, for broken phones or phone updates. This was BY FAR the best experience I have ever had. The service was impeccable and everything was copleted in less than an hour. If you live nearby and need this service I highly recommend.

Taylor Nolan: Had a great experience with this store! I worked with Luke who was very patient with me and was thorough with answering all of my questions. He knows the ins and outs of everything Verizon/tech related and has impeccable customer service skills. I highly recommend working with him as he made the process extremely easy and I left very satisfied!

4. AT&T Store - Washington

· 83 reviews

1057 Wisconsin Ave NW, Washington, DC 20007, United States

Address Website WhatsApp
AT&T Store: what do users think?

Gabrielle Hoffman: Marco was the best! He not only was able to transfer everything from my old phone to my new phone perfectly, but we also had a great conversation while waiting for everything to transfer. 10/10 would recommend going here if you have any att needs.

Britnee’ Morgan: Marco was great! I really enjoyed getting a new phone, he made the experience smooth & enjoyable. Great customer service!

Karla Valcourt: I had a great experience with Marco! He was attentive and super patient with me. Thank you, Marco!

Leanna Cristofano: After not being able to accomplish getting a new iPhone through the Apple store up the road, I headed Down to the at&t store to see if they could help, and not could they help!! I’m not sure why Apple struggles with AT&T customers but they couldn’t get anything done for me. I walked Into the at&t store and Ashley and Michael immediately knew what was wrong and how they could help. To say it went flawlessly is an understatement. They were able to get me a phone and get me set up in less time than I had Spent at the Apple store trying to get the exact same thing done. They were helpful and friendly, and showed me a deal to get a screen protector and a case for under $30!! My case and protector were each $45 a piece!! They both made me day by being so kind and helpful and overall so friendly. Its amazing the difference the vibe of that store compared to the Apple fiasco. 100% recommend coming here if you’re looking for a new Apple product and you have at&t vs the Apple store.

Travis Hardman: Great experience from Malik at this location. Best I have ever experienced at an AT&T store in many years.

5. Metro by T-Mobile - Washington

· 44 reviews

1915 7th St NW, Washington, DC 20001

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Metro by T-Mobile: what do users think?

Julio Garcia: Amazing store with even better customer service!!! As a business owner I appreciate a business who cares about service. I would recommend this store to anyone needing cell phone service. Came for one of my employees and will continue to come back for my other employees.

Giovanna Dixon: I believe I visited the cannibas store connected to this building, not Metro/T-Mobile.

Ramy A DJ Amen Ra: Mohammad is amazing at fixing phones. Quick reliable and great convo! The whole store has a lot of history is an overall great experience.

David Byron Wagner: Perfect. Replaced my LG headphone jack at lower price than competitors in under 30 minutes. Highly recommend.

6. T-Mobile - Washington

· 149 reviews

804 H St NE, Washington, DC 20002, United States

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T-Mobile: what do users think?

Sofie Miller: The staff were super helpful, quickly fixed an issue with my legacy phone, and helped me switch to the phone plan I wanted. They know what they are doing and it shows. No one tried to upsell me, and everyone was friendly and competent. I came here because I had a bad experience at a different T-Mobile store (the one at Rhode Island Ave) and wanted a second opinion, and this is now my go-to T-Mobile store.

Annette B: I went into the H Street location to have my data transferred to my new phone and Kayla was excellent. She was courteous and she took the time to ensure that everything was working properly prior to me leaving the store. Not to mention that her overall customer service was superb...if I could give her 10+ stars I would. My experience was great!

ceiarra Williams: I had an awesome experience! I went to the store to upgrade my nephews’ phones and add an line. I wasn’t quite sure which phone upgrades were available. However my Sales Rep Jay and the Assistant Mgr. Dewayne made the process so easy. They walked me through the transaction to ensure I understood the promotions available and changes to my account and monthly bill. Jay is so awesome! I felt like I was talking to life long friend and not just a sales rep. I left the store with everything I wanted and my nephews love their new Iphone 11’s.

scott mckune: The experience that i had in the store at the H&8th st location was phenomenal.We came in for information on my accounts and wind up upgrading, adding and purchasing a new phone. Dwayne Gully was very helpful and attentative.

7. T-Mobile - Washington

· 26 reviews

1406 14th St NW, Washington, DC 20005, United States

Address Website WhatsApp
T-Mobile: what do users think?

M Garcia: Joy went above and beyond to help me setup my device. She was patient and resourceful, she kept trying different ways to resolve my issue and didn’t stop until it was fixed. I really appreciate her effort and devotion to excellent customer service. Thank you Joy!

David Frye: I had an excellent experience getting a new SIM card. Teresa was very friendly and even cleaned my phone while we waited for the SIM card set up. Thank you.

Pretty {Tingzzz}: Super nice staff! Extremely helpful. All of the staff members I’ve encountered at this location have been amazing! If seen customers come in and be extremely unreasonable as well as being rude to staff just because of their own personal issues before arriving! They handled themselves professionally and remained polite! I would certainly recommend them

Siwaporn Suksanguan: Teresa L. @ T-Mobile. I went to the store last 2 weeks. I spoke with absolutely professional and had super great customer service also very helpful. Thank you so so much❤❤❤

Charles Eilertsen: I had a great experience here. I came in with a complex issue and Teresa and the other folks (didn’t catch their names) were extremely helpful. They were even willing to work past closing time to help me out. Excellent customer service, and I highly recommend this location! Thanks!

Joseph Kozak: Shawee was extremely friendly and helpful with getting my new phone set up even though it was just before closing time! A great experience...!

8. T-Mobile - Washington

· 110 reviews

3225 14th St NW, Washington, DC 20010, United States

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T-Mobile: what do users think?

Elizabeth Cannon: I had a very pleasant experience with Cj and he answered all my questions and took very good care of me. He was very polite. I am very please with him. I would recommend him to anyone.

The Maven: I went to pay my, bill, and got a lot more than expected. My customer service rep., Erika, in trying to sign me up for auto-pay, offered to help me with my mal-formed home internet service, something which I had tried and failed to fix with T-Mobile several times and for more than 5 hours ) sometimes rudely and uncaring). Erika fixed it in 10 minutes. She went above and beyond, and is a super-hero in my book. She has earned my highest praise.

Kannan Ramanathan: The experience in the store was great. Alberto helped me setup my order and rhe lines eventhough it was messed up. The store experience was great, however in general, i have been having very difficult time to setup the lines. Not all info shared.

9. T-Mobile - Washington

· 44 reviews

726 7th St NW, Washington, DC 20001, United States

Address Website WhatsApp
T-Mobile: what do users think?

William Harris: Ezera was super helpful and cordial throughout my entire experience. Also have had great experiences with JT and Lisa as well. The best T-Mobile shop in DC.

Khurram Sheharyar: Very helpful staff. Got a new SIM card for my son. Happy with their service.

Abrar Thabit: Emilio was very helpful and kind!

Yared Samuel: Ezra and JT were great.

Lauren Y: Vanesa was incredibly helpful in helping us transfer a line from AT&T and set up a new phone on T-Mobile. Thank you, Vanesa!

10. T-Mobile - Washington

· 39 reviews

300 M St SE Spc A, Washington, DC 20003, United States

Address Website WhatsApp
T-Mobile: what do users think?

Brendan M: Went in yesterday to upgrade my phone. Awesome customer service from Michael, who made sure I received maximum trade-in value for my old phone, and also adjusted my plan so that I ended up saving $10 a month for the same services. I will be back, thanks Team!

Danielle Crittenden: The T-Mobile technicians at this location are sublimely helpful, especially AA-Ron who hung with us for over 2.5 hrs as we purchased two new phones. He made extremely helpful recommendations for father and daughter, ensured trade-in credit for our existing iPhone 7 and then seamlessly switched over our contacts, for both phones, within 30 minutes. AA-Ron (Aaron) did not mind staying well beyond closing time to provide us with his expert assistance the whole way through. Top notch recommendation and hats off to this T-Mobile team for their professionalism. Thank you, AA-Ron!

Heaven Ramos: I came into the store to purchase a new phone after my phone was stolen and received SUPER customer service. I worked with three guys who were super helpful and very friendly. Thanks for your help

Ryan Curl: Conveniently located and clean. Tony was the agent who assisted me, who was very knowledgeable and anticipatory of what I needed. Seamless process.

11. T-Mobile - Washington

· 84 reviews

2300 Washington Pl NE #108s, Washington, DC 20018, United States

Address Website WhatsApp
T-Mobile: what do users think?

Abdur Rob: Family member worked there for over a year. Great place for anyone looking to be in telecommunications and sales

Raymond Harper: I’m not yet a T-Mobile customer but I will one day on my time. Today me & my friends came here to get headphones &! Rob the big black guy really helped me out a lot & his customer service experience is perfect. I’ll be back again one day-Rollingray

12. T-Mobile - Washington

· 585 reviews

1796 Columbia Rd NW, Washington, DC 20009, United States

Address Website WhatsApp
T-Mobile: what do users think?

Sebastian casino: was smooth and that I would have no problems while I was switching . They transferred all my information to the new device and also put the case and screen protector on my new phone. They were very professional and I highly recommend this T-mobile. Easily, the best T-mobile store I’ve ever been it.I Came into this T-mobile store to upgrade my phone. Nicholas and Jessica went beyond the call of duty to make sure my transition was smooth and that I would have no problems while I was switching . They transferred all my information to the new device and also put the case and screen protector on my new phone. They were very professional and I highly recommend this T-mobile. Easily, the best T-mobile store I’ve ever been it.

The WonDufful Channel: Melany Kisha and Karen were such a great help. Especially Melany My phone was such a nuisance. She was so patient. I needed a new phone. She helped alot. Thanks crew!!!

Elmer Mendoza: The Best service Melany was the very helpful 👌 👍 If you go this store ask for she is very nice good service..

Clare Mason: Great staff, fast workers and all smiles i love this location soo much !!!

melani perez: Great customer service! Very genuine and empathetic. great place to upgrade or purchase phone !

13. Target Mobile - Washington

· 6 reviews

3100 14th St NW #201, Washington, DC 20010

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Target Mobile: what do users think?

Lorna F: Nice variety of items including groceries. Great staff.

LAKIA ROBINSON: Love this target store

14. Mobile2Mobile - iPhone, iPad and Galaxy Repair - Washington

· 298 reviews

1451 P St NW, Washington, DC 20005

Address Website WhatsApp
Mobile2Mobile - iPhone, iPad and Galaxy Repair: what do users think?

Ernie faska: They fixed my Samsung galaxy A51 in no time and helped me transfer all my lost data to the new Galaxy s20. So greatful they are here! Went to the At&t store and all they did was sell me a new phone and said all my old data was lost. Glad I found Mobile2Mobile on P street!

Moussa sow: Best cell phone repair shop in Washington DC for Apple iPhone! They offer a lifetime warranty and are really fast! Very nice location on P street NW.

Rich board: Great service. Iphone broke and got it fixed in 10 min with quality glass and service plus a free phone case ! Thank you best service ever !

Kenyona Mccormick: Gear service done less than 15 mins thanks moblie2moblie

Hamidou Arama: AWESOME job fixing my busted samsung galaxy phone. No one else could fix it. What an amazing store!

15. Mobile X - Washington

· 65 reviews

3437 14th St NW, Washington, DC 20010

Address WhatsApp
Mobile X: what do users think?

Wesley Callahan: Quick and easy service to repair iPhone X screen— screen had multiple lines running through it and eventually went black/green. I dropped off my iPhone to run errands in Columbia Heights and picked it up about 20 mins later. These guys have been in the area since 2015 and were quick and professional—come with cash. $125 fix saved me having to buy a new phone.

Washington Redskins: Absolutely the best, quick service you will find! Replaced my completely shattered iPhone 6 screen in less than 20 minutes and looked perfect once done. Prices are very reasonable. This is the place to go if you need any phone repair

Sally Eyob: I had my old phone replaced in a short time of period for a cheap price, Tommy is very reasonable. Definitely my go to person from now on.Thanks Thomas

Vincent Rigdon: My cellphone was fixed in 40 minutes on a Friday afternoon for a very reasonable charge. Omar replaced a small connector, when other shops insisted on replacing the entire screen. He has my gratitude and my respect.

Faye Zheng: My phone was cracked on the both front end and back end, also had ghost touch issue. Now the phone is fixed and looks brand new!! It was amazing. Highly recommended!

Benjamin Gordimer: I got my girlfriend’s iPad screen replaced here. Thomas, the owner, is a good guy and I have a lot of respect for him personally.

16. Verizon - Washington

· 114 reviews

1529 14th St NW, Washington, DC 20005, United States

Address Website WhatsApp
Verizon: what do users think?

Paul Tinsley: Had a PHENOMENAL experience today at this Verizon location. Due to the current written reviews I wasn’t going to visit this location. However Lisa and Brad gave me the best service I’ve ever received from a phone service provider!!! I switched from T-Mobile to Verizon today at a very low cost thanks to Lisa and Brad! I’m very pleased with this location and Verizon as a whole! 10 out of 10 !!! HIGHLY RECOMMENDED!!

Deer Spray: The guy that helped me today was very helpful. I forgot his name but he was the shorter of the two. He helped upgrade my phone, showed me my options, and even checked in the back to see if they had any phones which prevented me from having to wait to get a phone that worked because my phone was inoperable. He even called cell phone repair shops to get estimates. His positive attitude and helpfulness is another reason I enjoy working with Verizon.

Pooja Dave: Good and fast service. Courteous staff :)

17. T-Mobile - Washington

· 168 reviews

721 D St SE Suite B, Washington, DC 20003, United States

Address Website WhatsApp
T-Mobile: what do users think?

Ishan Heru: I had one of the best customer service experiences at this store. Ariana and Fidel were amazing! They took assisted me with purchasing a new iPhone and Apple Watch, and then, set up both for me. Impeccable service through and through.

Bryce Suderow: I was having a really hard time getting my iPad to go online. So I went to the T Mobile store and Fidel solved my problem by inserting a Sim card. Now I can go anywhere and send and receive email thanks to him. He and everybody in the store is incredibly friendly and they’re all very competent.

Keith Jones: Ariana the assistant manager there was a great help. 10/10 recommendation. Very patient and energy was amazing.

Arthur Taper: Jeniqua customer service was great. She was very patient and knowledgeable on the products that she was selling. If you visit the store ask for her!

Sandra Medlock: Jeniqua was extremely helpful and courteous. I really enjoyed her presence and passionate about customers.

Salina Burno: Ilana was a good mobile expert she helped me with all my problems was very patient and went above and beyond . When coming to T-Mobile I definitely recommend working with her.

Rosalind Scarborough: Thanks so much Brett and Fidel made sure they gave me a clear message on my purchase today!

Ebony Twitty: Brent was a great help replacing my screen protector!! He was quick and courteous!! Thanks again !!!!

18. Simple Mobile - Washington

· 18 reviews

3533 14th St NW, Washington, DC 20010

Address Website WhatsApp
Simple Mobile: what do users think?

David Pabon: (Translated by Google) Good phone plans, cheap, without a contract of permanence (prepaid) (Original) Buenos planes de telefono, economicos, sin contrato de permanencia(prepago)

GERARDINO EN LA CANTONA *******: (Translated by Google) Family promotions 2021 (Original) Promociones familiares 2021

Yesenia Ramirez: (Translated by Google) Excelent service(Original)Exelente servicio

19. T-Mobile - Washington

· 109 reviews

2460 Market St NE, Washington, DC 20018, United States

Address Website WhatsApp
T-Mobile: what do users think?

Sean-Tony Tescadero: Came in to pay my bill, and walked out with a new, fantastic device. Martha and Nestor walked me through device options, my plan, and upcoming features with T-Mobile. They were pleasant, patient and very accommodating. (Even though they had some impatient guests simultaneously) I would highly recommend T-Mobile, and this location. Great job, guys!

Frances Berry: Ariana the store manager was very helpful. Helped me get my watch set up very patient. Wish I can give 10/10.

Julie Santos: Samiyah did a fantastic job of assisting me. Very patient through the sprint process. Helped me with a free phone and watch.

Victor Perry: Ariana helped me with a troubleshooting for my phone. Very patient. Great manager

Rena Geter: Loved the service! They were so friendly and super patient will me. They even sat down with me and showed me how to use my new phone. Loved it. 10/10 service!

Gerald Helfgott: I had with ATT, and checked around. I went to T-Mobile at Dakota Crossing ( 2460 Market Street NE, Washington,DC 20018). They were very professional and handled the switch over very easily. I can not recommend them any more. They were all great.

20. AT&T Store - Washington

· 319 reviews

785 7th St NW, Washington, DC 20001, United States

Address Website WhatsApp
AT&T Store: what do users think?

Ryan Warwick: I literally received some of the best customer service I’ve had since becoming an AT&T customer back in 2012 from one of the store supervisors, Jelani! Not only did he take the time to do some heavy digging into my account to determine the root of a problem I had been attempting to solve for months, but when I ran out of time (we had been looking into matters for over an hour), he was kind enough to offer I come in the next day for him to advocate on my behalf with the Loyalty Department. I came in the next day and he continued the same level of patience with my situation and due to his vast understanding of company policy, was able to work with a corporate supervisor to ensure my issue was finally resolved and put to rest after 4 months of being given the runaround via other remote staff! (At one point, he even sought to ensure the security of other staff members when a pedestrian/non-customer attempted to haggle the staff with incoherent questions, while still being attentive to my issue!) Given the current social climate of today, it was completely refreshing to be given above-and-beyond service when there is enough bad news to juggle—it’s no surprise Jelani holds the position he does within the network and I hope to see him excel even further, if that’s his goal. If you have any issues with the your services, and/or just seeking good old fashioned customer care with your purchases, he’s for sure your guy!!

Elizabeth Hodges: Was a bit of a wait to be helped but it was a Friday night so it was expected. After 30 minutes of waiting on the couch and watching the Lifetime Castle Marathon, I was helped out by Giovanni. He was very attentive and respective of me and my time and was able to hook me up with a new phone and all. All in all, a 10/10 experience!

Cracked Menace: Love the experience there, the people was nice Luad or Laud was the name of the person who helped me and he was amazing. He was very welcoming and he knew what he was talking about. Overall great experience

Zagery Oliver: Upon moving from T-Mobile to AT&T I had a very confusing situation being originally signed up through aTarget Representive. I eventually went to the 7th NW location in DC and my experience was excellent. The customer care was professional and very considerate, I also got my situation resolved without all the unnecessary stress, which is extremely uncommon going into these cell phone carriers establishments. Out of all the time that I have been using a cell phone, I never experienced great customer service. I also account it to the leadership of Ariel Matos and Amanuel Tigeneh, and also Aisha.

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