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1. The Rittenhouse Apartments - Washington
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5
28 reviews
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Address: 6101 16th St NW, Washington, DC 20011, United States
Schedule: Closed ⋅ Opens 9 a.m. Thu
Telephone: +1 202-882-8400
Business type: Apartment rental agency
Matthew Pacino: Applied for an apartment, they did not accept the PDF of my paystubs, denied my application and did not return my application fee. Very frustrating.
Response: Hi Matthew, we must evaluate all documents for leasing in the same manner. We apologize for your frustrations and wish you the best in your apartment search. -The Team at The Rittenhouse Apartments
Aisha Little: I love the Rittenhouse apartments there employees are very respectful.. I love living here
Response: Hi, Aisha! Thank you for taking the time to provide this feedback. We're so happy you feel this way about our team and community. We appreciate you! -The Team at The Rittenhouse Apartments
Christopher McKinney: Positive: Professionalism, Quality, Responsiveness, ValueThe management staff is very helpful. Every time I needed anything fix orhelp with anything they address it successfully. Thank you Juley for being so kind, professional, and for always following up with your work.
Response: Christopher, thank you for taking the time to leave a review. We are happy you are having a great experience with the staff at the Rittenhouse!
Marlene Vernon: Positive: Professionalism, ResponsivenessI live at the Rittenhouse apartments for 3 years and the management staffs are very helpful especially Ms. Chalea Perry she’s very professional, courteous and helpful.
Response: Hi, Marlene! Thank you for your positive feedback on the staff at the Rittenhouse and for taking the time to leave a review!
paulos solomon: Positive: ProfessionalismVery Efficient and responsive to all the requests thank you very much specially Juley made everything easy to move in very Professional and polite.Maintenance was on point and professional.
Response: Hi Paulos, thank you for your review! We are happy to hear that both Juley and your maintenance experiences were up to your standards!
Donita Martin: I was very pleased with the staff at the Rittenhouse Apartments, they were very professional and courteous especially Ms. Juley, she was very helpful, and the apartments are very spacious and comfortable!
Response: Hi Donita, thank you for taking the time to leave a review. We are happy to hear you had a good experience at the Rittenhouse and with our great leasing manager, Juley!
Tamara Nekeita: I don’t like how they don’t have any Apartment virtual tour and One Bedroom with a Den and I don’t like that they don’t have enough one bedroom spaces
Response: Hi Tamara, thank you for the feedback! Unfortunately, most of our units are leased up at the time. We hope you come back and visit us again in the future.
Jeronimo Boror: It’s nice place to live, they’re friendly and helpfully
Response: Thank you for taking the time to leave a review. We appreciate the high rating!
2. The Saratoga Apartments - Washington
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5
13 reviews
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Address: 4601 Connecticut Ave NW, Washington, DC 20008, United States
Schedule: Closed ⋅ Opens 10 a.m. Thu
Telephone: +1 833-264-9637
Business type: Apartment rental agency
Caleb Pase: Quality staff. Dog friendly. 24/7 doorman is a huge plus. We’ve always gotten our packages! A lot of nice folks and families live here and in the neighborhood. The renovations are especially nice and make you feel cozy at home. First time renting in DC and it’s been a blast so far.
Response: Caleb, thanks so much for this review! It's wonderful to hear you've been enjoying a five-star experience at The Saratoga and if you ever need anything else from our team, please let us know. Thanks again!
Dnesh Ad: Be careful with your tenant named as "Maya Tenden". She is an online buyer and a big liar. She falsely claims non sense.
Response: Thanks for the 5 stars. We encourage you to reach out to our office directly so we can discuss the contents of your review.
Amy Torres: Great dinner and service! Best steak I had in a long time! Our waiter Alejandro was super and so professional! Just a pleasure all around! We are restaurant industry people and totally impressed from beginning of our our meal to the end! The Italian waiter came by for a chat and also totally made our night. All around great and we are looking forward to coming back again soon. Thank you! Kudos to the owners!
HannaElizabeth Johnson: The gentleman at the front desk was extremely rude to me. I’ve never been to this apartment building before. I was delivering food. Mot once did he say hello or how i was doing. Seemed like he had an attitude. When i left he didn’t speak nor did I. I asked him his name he didn’t give it to me. I’m very nice and have manners. It’s extremely unacceptable for him to treat me that way.
Response: Hi there, We're so sorry for this misunderstanding! We wish this one experience hadn't negatively impacted your impression of our community, but we will be sure to say hello next time you're visiting! Thank you.
Dr. Tonyelle R.: Wallet stolen and staff did not help recover! Landan is top notch! Thank you! God bless you in Jesus name!!!
francina h: management is unorganized especially about parking
Response: Hi Francina, We're sorry if parking has caused you any inconveniences. We'd be happy to further discuss this and see what we can do to improve your experience. Please reach out to us at your convenience so we may assist. Thank you!
3. Eliot on 4th - Washington
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4.9
73 reviews
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Address: 1001 4th St SW, Washington, DC 20024, United States
Schedule: Closed ⋅ Opens 10 a.m. Thu
Telephone: +1 866-609-8401
Business type: Apartment building
Trevor Alexander: The people that work at the building are awesome and make it a great spot to live. It’s in a great location, is really new, and offers great amenities. Special shout-out to Ndidi, she took care of me from day one and is always a fun time to talk to.
Response: Trevor, Thanks for choosing us and leaving such a great review! We're thrilled that Ndidi left you with such a great impression! We hope stay one of your favorites. Please let us know if there is anything that we can do for you in the future. William Weiglein, Assistant Community Manager
Maria Hurt: I really enjoyed my time living in this building. Location is amazing and hard to beat. My one bedroom was perfect and super comfortable space-wise. Nothing about the building is causing me to move out – just moving into a bigger place with my fiancé. Leasing office is average. Ndidi was impossible to get a hold of while I was applying, so maybe try to get a different leasing agent at the beginning. But it was worth it to keep bugging and eventually got through it and moved in. William has taken over for my move-out information and has been responsive and helpful so far. Only maintenance issue I ran into was a time period where a marijuana smell was coming through the bathroom and hallways. I will say the building handled it well and got it resolved quickly. Other than that, I did not have any issues with the apartment itself. One con is that lately there have been a lot of mandatory DC water shut offs at really inconvenient times (i.e. 8:00pm for eight hours, not great) with very short notice. It would be helpful to get more notice, but fully aware that can be out of the building’s control most of the time. Overall the building is really nice to live in. Amenities and location are great and the rooftop pool was always nice in the summer. Concierge is fine too. They are there 24/7 and always helpful with packages. All in all, good building to live in if you want a luxury building close to the city/Wharf!
Response: Thank you so much Maria for sharing your thorough review of Eliot on 4th. We wish you the absolute best with your move! -Sharita Harper, Senior Community Manager
Christoph von Löwenstern: Staff was very helpful and facilitated to the maximum extend my move to Washington from Germany.Nice apartments and common areas are in a very good shape.Wonderful rooftop area - very relaxing.
Response: Christoph, Thank you for taking the time to share your positive experience at Eliot on 4th. We are so happy you chose to call our community home and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us at 202.488.0122 or stop by the office. Thank you again! Shawn, Community Manager
Shay Norman: Got the privilege of working with Ndidi during the leasing process. Because I was moving in the middle of winter from the mid-west the process of located a living space from another state was very stressful. Ndidi was amazing during the entire process by extending me patience, honesty, and expertise. Truly appreciated working with her.
Response: Hi Shay, We are grateful and appreciate the time you took to leave your review. We are so happy that you are enjoying your experience at Eliot on 4th and with Ndidi specifically. We hope to continue exceeding your expectations with 5-star service. -Sharita Harper, Community Manager
4. Trellis House - Washington
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5
91 reviews
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Address: 2323 Sherman Ave NW, Washington, DC 20001, United States
Schedule: Closed ⋅ Opens 9 a.m. Thu
Telephone: +1 202-769-3000
Business type: Apartment building
Cynthia Gross: Trellis house really is a beautiful building and in a great area in terms of transportation convenience. The leasing team is great (Banessa was super helpful throughout the application process), as well as a few concierge staff. I really only have 2 complaints. The structure of this building seems to have been poorly made. The walls are so thin, you can hear word for word conversations from neighbors. There are “quiet hours” in place but some tenants either don’t respect this policy or don’t realize how loud they are. There’s also daily smell of smoke in the hallway even though this is a non smoking building but this is not as big of a concern for me. The leasing team has been responsive and helpful in terms of dealing with my complaints (particularly Claudia has been extremely nice and accommodating) but the issues persist. If you are sensitive to sound, I would not recommend this building. Otherwise moving in was super easy with full access to the dock, the amenities are great, building is clean, location is great, apartment appliances are good, maintenance turnaround is quick, and receiving delivery/packages is super convenient with 24 hour concierge.
Response: We regret that we have achieved anything short of 5-stars, Cynthia. Should you wish to discuss your experience further, please do not hesitate to reach back out to our Resident Services Office team at (202) 769-3000
Omoyeni Oyekola: Beware, trellis house is ridiculously expensive and will charge you for anything. I and my roommate moved out of our old apartment and we thought we were done paying all the charges. Until, we got an email saying we had to pay $250 for the stovetop. There were no dents, nor scratches. Just normal wear and tear, that I am pretty sure could be removed with soap & iron sponge. The only reason I didn’t clean it myself was because we paid for $175 for the deep cleaning option offered by Trellis. After paying, I remember the leasing agent saying, “you don’t have to clean anything, just move out and we will take care of the cleaning.” It is frustrating that we pay so much for rent, yet we have to be extra cautious while cooking. Like, we only cooked about twice or thrice a month!
Response: Hello Omoyeni Oyekola, I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on a call and address this ASAP, we value your business. Please contact us at (202) 769-3000 when convenient.
Yeni Oyekola: When I first moved in, I sent a couple of videos of the apartment to my parents and I remember my dad saying “you live in an hotel” Trellis is a beautiful apartment with lots of amenities. My favorite amenities are the sky terrace (the view from the 6th floor is so amazing) and the productivity hub (I actually get a lot of work done there). The environment gives you a sense of ambiance and comfort. There’s even a private dining area and a yoga room. When I moved in, I only had one problem, my upstairs neighbor was a bit heavy footed. I should have complained from the beginning but I was worried about being a nuisance. But the noise became so unbearable that I had to make a complaint to management. The first person I spoke to wasn’t of much help. But I got an email from the property manager the very next business day. We interacted and scheduled a phone call. When we got on the call, he really listened, he didn’t overlook any of my issues. Not only did he promise to call my upstairs neighbor to see if they could quiet down, add rugs or carpet; he also said they would get me a white noise canceling machine. That was above and beyond for me, that call really made me feel valued and cared for. Ever since that call, I almost never hear my upstairs neighbor anymore and I also received the white noise canceling machine. Trellis is a beautiful apartment with a manager that really cares.
Response: Hello Yeni, Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are truly happy that we were able to make you feel at home! If you need anything, please don't hesitate to reach out! Best Regards, The Trellis House Team
Alexis Barry: The concierge has been super helpful! Ms. Jacklyn Jackson has gone above and beyond to make sure that residents are having a positive experience at Trellis. Thank you!
Response: Hi Alexis, Thank you for this awesome 5-star review! We're delighted to hear that Ms. Jacklyn Jackson has made a positive impression on your experience. We will be sure to applaud her for her hard work. We're so happy to have you, please don't hesitate to reach out to us if you ever need anything! Trellis
Linda Armistead: I have yet to move my daughter in and already I am confident in giving Wayne Toombs a perfect score. Trellis House has a gold gem working for them. He has graciously walked my daughter and me through the entire process making it, not only stress free, enjoy. He has a wealth of knowledge and shares it with thoughtfulness, professionalism and kindness. He is undeniably the BEST at what he does. Having him guide us has truly put this overprotective mom’s mind at ease. God bless him and his loved ones!
Response: Hello Linda, Thank you for the wonderful review and for taking the time to share your feedback about Wayne. Our priority is customer service and we are ecstatic that we met that mark! Kind people like you make our job a pleasure.
5. The Envoy - Washington
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3.6
22 reviews
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Address: 2400 16th St NW, Washington, DC 20009, United States
Schedule: Closed ⋅ Opens 9 a.m. Thu
Telephone: +1 202-387-2500
Business type: Apartment building
Zx Tanger: Don’t rent here. Strong bad smells in the lobby and across apartment halls on various levels. Inconsiderate and unwelcoming leasing office with slow response times which is a major red flag. Beware also - many apartments have poor natural lighting due to facing inwards despite there being ample windows.
Response: Hi Zx, Thank you for taking the time to leave your feedback. Please reach out to us directly at borgercares@borgermanagement.com regarding your leasing office experience, as we pride ourselves on amazing customer service. We look forward to hearing from you, The Borger Team
Lorena Roque: I felt like I need to write a review of my building as I just helped my boyfriend through the DC rental market (we all know how tough it is). I’ve lived at the envoy for almost 3 years now, and I love it. I first lived in a very spacious and renovated studio and now live in a 1 bedroom. Both units have beautiful big windows, new appliances and are very wide in terms of square feet. (Unlike the newer type buildings being built that are extremely narrow). Maintenance has always been very speedy if I run into an issue, they fix it the same day most of the time. Devon was a gem at the front desk and now Christian is so friendly and always puts residents first. I’ve never had an issue with leasing and the process to moving units within the building was speedy and quick! Thanks for making it a breeze to live here!
Response: Hi Lorena, Thank you so much for taking the time to provide us with your feedback. We are so glad you love your home at The Envoy, your kind words mean a lot to us! - The Borger Team
Matt Zappala: I was a tenant at the Envoy for 6 years (2014 until August 2020) and have absolutely nothing negative to say! The only reason why I left is to up-size to a condo. Davon at the front desk is absolutely the best, he was always happy and helpful, even during all of the chaos that has been going on this year. The building is clean, with an immaculate lobby and rooftop terrace that has breathtaking views of the city (it is technically above the height restriction due to a loophole in the law, so your view is completely unobstructed!!). The maintenance team was always courteous and helpful in the uncommon times where I needed them to help me. My unit was quiet, the space was clean and easy to maintain and you are pretty much left alone in the building unless you want to seek out new friends. Nothing here feels forced, and I am going to miss spending countless hours venturing the great neighborhood.
Response: Hello Matt, We greatly appreciate this stellar review!! Thank you very much for taking the time to share you experiences with us. We value our residents and community and take pride in providing a great place to live so to read that's what you received is rewarding. Your positive feedback mean a great deal to the entire team because we truly strive to have loyal residents. We wish you the best in your condo! Thanks again! Envoy Team
Charise Good: I am a Property Manager with another company, and customer service is extremely important to me. I had to relocate a few of my residents while their building is being renovated. I moved two of my residents to The Envoy, I can honestly say April the Leasing Manager is awesome. April was very patient with me and my residents. April is very professional and has excellent customer service. Out of all the properties we applied to, April is the only one that showed us around the property and made my residents feel like they were at home. I do recommend The Envoy based on customer service, location, nice size units, and well-maintained building. Thank you, April, for everything!
Response: Hello Charise, Thank you very much for taking the time to provide us with your feedback. We are elated to hear you and your/our residents experience great customer service with us!! We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to the entire team because we truly strive to have loyal residents. We hope renovation goes smoothly for your team. Thanks again! The Envoy Team
Bejani Turley: I’m a new tenant & have visited plenty of apartments in the DC area and this has by far been the most friendliest and informative staff I encountered. The place is clean and all of the staff are helpful. Starting with the amazing service and patience from April over the phone followed by a tour and closing with the manager Sean.
Colby May: I’ve lived at the envoy for a little over two years now. It has been nothing but a headache. Management is inconsiderate and unreliable. Our apartment ceiling has been leaking consistently over the course of this time. On several occasions a literal deluge of water pouring through the ceiling in the middle of the night. Every time it is the same. One of the poor workers comes and does a patch up job, and soon after it happens again. Manager Sean Cobbler has been emailed several times in regards to this and he either ignores or dismisses our concerns, even stating “I can’t promise that it won’t happen again.” If you enjoy terrible customer service or feeling like a burden for wanting to live in a reliable apartment- please come live here.
6. The Loree Grand at Union Place Apartments - Washington
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4.8
145 reviews
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Address: 250 K St NE, Washington, DC 20002, United States
Schedule: Closed ⋅ Opens 9 a.m. Thu
Telephone: +1 202-698-0801
Business type: Apartment building
Brooke Stuedell: I have lived here for 5 years and until this year would have said great things about the building. They are trying to raise our rent 42% to “match” the nearby buildings despite not having the same amenities. They clearly don’t have any loyalty to current tenants. On top of that, our washer has been broken for nearly a month and they have barely tried to help including allowing an inch of sitting water to stay over the weekend when the washer didn’t drain. Go to the nicer buildings and likely get a better rate and better customer service.
Response: Dear Brooke, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
David Fanta: This place is truly amazing. It is conveniently located. The amenities the community has to offer are unbeatable. The fitness center is my favorite! The maintenance and leasing office staff is very helpful and professional. The building Engineer Nolawie handles everything very professionally and with excellent communication. I am proud to call this place my home and my family and I would not want to live anywhere else.
Response: Hi, David! Thank you for the kind review. We’re so happy to hear you had a positive experience The Loree Grand at Union Place Apartments.
amon binford: I so thankful that I found the perfect place to call home now that I moved to D.C. I enjoy the location and the access to to everything close by. Im so looking forward to all the amenities the complex has to offer this summer. Last but not least I want to give a huge thank you to Ricki who works in the leasing office! He went beyond my needs helping me choose the perfect unit and I can’t thank him enough! Anybody out there looking for a nice apartment to live in this is the perfect place to be!
Response: Thank you for leaving your feedback for The Loree Grand at Union Place Apartments. We are so happy you are experiencing an A+ living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. We will keep your comments in mind as we continue to make improvements to our community. Please don't hesitate to reach out if there is anything else we can help you with! Loree Grand at Union Place Team
Garran Johnson: This place has spacious apartments with great views. I love the proximity of the building to public transit. The Manager, Ricki Wilson, was super helpful in showing me around and making me feel comfortable with my apartment home! The concierge staff is helpful and it has so much underground parking!!
Response: Hey, Garran! We appreciate your positive review, we’re glad you enjoyed your experience at The Loree Grand at Union Place Apartments.
Monique Oliver: The whole experience was great from my first interest call all the way through. The concierge and leasing team were all amazing and really made me feel at home from the start. The manager, Ricki, really does a great job with everything at Loree Grand!!
Response: Hi, Monique! Thank you for taking the time to leave us a positive review. We’re so happy to hear about your positive experience at The Loree Grand at Union Place Apartments.
Byron Tonic: Spectacular location, friendly staff, spacious floor plans. That was my experience. I am sure you will have the same. This place is definitely worth adding to your list. Walkability was very important to me and you can get almost anywhere very quickly. Moved to the top of my list!
Response: Hi, Byron! We are thrilled to hear you enjoyed your experience at The Loree Grand at Union Place Apartments. Thank you for sharing your kind words with us.
Carla Punch: I want to take a quick moment to mention Anne Abuogi in the leasing office. I remember when Anne was the head concierge and she was amazing then. Now she is providing the same awesome customer service as a leasing agent. Still going above and beyond for the residence. Thank you Anne!!
Response: Thank you for leaving your feedback for The Loree Grand at Union Place. We are so happy you are experiencing an A+ living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. Please don't hesitate to reach out if there is anything else we can help you with! – The Loree Grand at Union Place Team
Ermias Hailu: I lived at The Loree Grand for 2 years and my experience has been enjoyable. Everyone in the leasing office has been nothing but helpful and friendly my entire time there. Especially Nolawie was very helpful anytime I needed help.
Response: Thank you for leaving your feedback for The Loree Grand at Union Place Apartments. We are so happy you are experiencing an A+ living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. Please don't hesitate to reach out if there is anything else we can help you with! Loree Grand at Union Place Team
han alem: Great apartment and great location! zewdu was so helpful with all of the logistics for moving in. I had one small maintenance issue and it was fixed in less than 24 hours. Overall, I highly recommend the building!
7. The Batley - Washington
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4.2
139 reviews
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Address: 1270 4th St NE, Washington, DC 20002, United States
Schedule: Closed ⋅ Opens 9 a.m. Thu
Telephone: +1 833-208-8088
Business type: Apartment building
Xavier Tynes: The Batley is the best in Union Market. It offers many floor plans that you just cannot find often in D.C. Chris and Lisa made sure that I had exactly what I needed for my move-in and I am extremely grateful. They were patient and informative through it all. I recommend!
Response: Xavier, your 5-star recommendation means so much to us! We are thrilled that Chris and Lisa made sure you had everything you needed to move in. Thank you for choosing us as your new home.
Carissa Martin: The Batley is an amazing place to live- gorgeous units, clean amenities, and the maintenance staff are phenomenal. They once came out on a Sunday evening to fix a non emergent issue in my apartment just so I could be more comfortable. I have started the process to remain in this community another year. Special shout out to the leasing agents! Jahmaal in the leasing office has been a huge help in not only finding the perfect unit, but making sure the Batley continues to feel like home.
Response: Thank you for taking the time to praise our hardworking team, Carissa! We take pride in creating a clean environment, prompt service, and a welcoming atmosphere for our residents. Jahmaal and the rest of our team will appreciate your 5-star encouragement.
Shaina S: Recently moved in and absolutely loving it so far! Chris, my leasing agent has been super helpful all throughout. The concierge and maintenance staff are all very kind and welcoming and the amenities are top tier. Highly recommend
Response: Welcome to the community, Shaina! It is lovely to know that you think so highly of our team and your home. Your recommendation comes highly valued.
Aicha Dougan: The Batley is a great community to live in. The staff are amazing, the amenities are great, and the building is kept extremely clean. Chris, my leasing agent, is phenomenal! From start to finish, he made my move-in process a smooth one. By far the best move-in I’ve had, and I have lived in many apartments. When I was touring, he really customized my tours for me, showing me what he thought would be good units based off what I wanted. I toured so many apartments in my hunt, but the experience at the Batley alone was enough to make me want to move here. In addition, my neighbors have all been incredible people. I have loved living here so far and would tell anyone this is the best building in Noma.
Response: Aicha, your outstanding feedback has made our day! We are fortunate to have Chris on our team and are glad to hear that this attentive service also left you impressed. Welcome to the community, and please feel free to reach out if we can ever be of service.
Eliza Capehart: The Batley has been such an amazing place to call home. The amenities are clean, the location is booming, the metro is only a few blocks down, and the staff is incredibly helpful. The entire staff has been flexible and accommodating every step of the way. In particular, Chris helped me find a unit with literally every detail I was looking for off of my wish list. He was responsive, down to earth, and determined to make sure we found the right unit for me. I now feel at home in this lively corner of DC. I’ll definitely be sticking around for a second lease term.
Response: Hello Eliza, we are proud to have impressed you with our responsive service, great location, and tidy amenities, and we'll be sure to share your kind words with Chris! We hope to have you with us for a long time to come. Thank you for choosing to live in our community.
Ryan Gorman: Been living here a month now at the time of writing. Chris McKinley in leasing helped me through the entire process from viewing to move on to setting up my accounts and he was professional all through out. Leasing and the front desk have been helpful and kind and I’m looking forward to setting into my new home.
Response: Hello Ryan, thank you for taking the time to recognize Chris for his outstanding service! We're so glad you are settling in comfortably. If we can be of any further assistance, please don't hesitate to reach out.
Erin Petrey: I love this building! The location is incredible, the spaces great, the staff great, and the apartments spacious. The leasing staff - especially Chris - are great. He gave me an exceptional personal experience and took care of everything along the way. I love seeing him around the building and catching up, and I always know any concerns I have will be addressed swiftly and completely. I will say it would be better if there were more recessed lighting in the units. I understand sometimes developers (which is not the current owner) omit them to save money, but it makes a huge difference on lighting. Overall, I highly recommend this building if you want to live right in the middle of a rapidly growing neighborhood with great amenities and staff.
Response: Hi Erin, thank you so much for taking the time to share your 5-star feedback! We are thrilled that Chris and the rest of our team have impressed you with their service, and we appreciate your suggestion regarding the lighting. We hope you will be happy here for a long time to come.
Kelly O'Keeffe: I recently moved into the building and the entire team has been extremely helpful. Chris has been a great resource throughout the whole process and has been great to work with. I’ve also had great experiences with James and India at the front desk. Very excited to be moving in!
Response: Thank you for sharing your 5-star experience, Kelly! We're glad to hear Chris, James, and India have helped the moving process go smoothly. Please reach out if you need anything as you continue to settle in. We are excited to have you with us!
8. Kiley Apartments - Washington
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3.8
26 reviews
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Address: 600 4th St SW, Washington, DC 20024, United States
Schedule: Closed ⋅ Opens 9 a.m. Thu
Telephone: +1 833-381-1477
Business type: Apartment complex
Taylor Jaczko: I’ve lived at The Kiley for several months now, and have nothing but positive things to say! Ray and Annie in the leasing office were incredibly helpful in setting me up at this community, and have been quick to answer any questions I’ve had since. The concierge staff is also very friendly and happy to assist. My studio unit itself has a great layout and is a terrific value. The building’s amenities are wonderful, and more have been added since my initial move. I had an issue with my fridge when I first moved in, and maintenance was quick to replace it. Overall I’d highly recommend this building to anyone who wants a low key and quiet neighborhood with easy access to the more bustling Wharf/Navy Yard areas.
George Worrell Style: I love living at the Kiley Apartments! I was introduced to the Kiley by way of The Why Hotel! I needed a long term space as my then current apartment had ongoing mold issues! I was amazed at how beautiful the decor was and the many amenities! I was greeted daily by the amazing Pheonah who manages the front desk! She suggested if I was looking for and apartment why not rent at the Kiley? I thought it was worth looking into. I met with Ray Gill who took me on a world-wind tour of this amazing building! He checked all the boxes, price - size and location! Anna and Terri were amazing as well! I work as a fashion stylist…! I couldn’t have landed in a more stylish setting!
Fawzi Abdo: Great building! The apartments are really well laid out and brand new. Amenities, rooftop pool, and gym area are awesome. The neighborhood is nice and quiet, while the wharf and other cool spots are less than a 10 minute walk away. The management team, leasing, and maintenance crew are prompt and professional. Concierge team is also very helpful, especially Sofia!
H Tran: False listing price on their website. Poor leasing office management. Two changes to their original quote/offer. Very hard to get into contact with their office. Poor communication. I toured their apartments last week and it was very nice. However, after they emailed me the quote/offer (price and Special Deal clearly written) they called me while I was applying and raised monthly rent by a fair amount saying it was "a glitch in the system." I thought fine. I will continue to apply but was unable to get into contact with their office for two days to ask about the large "administration fee" on the application on top of the application fee. They finally emailed back but did not answer the question and also removed the Special Deal they originally offered me so I drove back to the apartment to talk to them in person and was unsuccessful in working anything out. The apartment and amenities seem very nice but we were unable to work with the leasing office so I do not recommend.
Mrinoy Banerjee: I was a resident of Kiley Apartments for almost a year and my experience was absolutely amazing! This building offers modern apartments along with state of the art amenities like rooftop gym and pool for very reasonable prices. The roof offers beautiful views of the Capitol and Washington monument and is a perfect spot to host memorable events. Annie and the entire team at the leasing office were awesome and I couldn’t be more grateful for their help with my move out process. With its prime location and proximity to the national mall, metro and grocery stores I had a truly elevated experience. If I wasn’t moving out of DC, I would have loved to remain a resident of Kiley Apartments!
Response: Good morning, Thank you for sharing your experience with us! We are glad to hear you enjoy your apartment and stay at Kiley Apartments. We couldn't agree with you more; the views from the rooftop are amazing! We hope you consider Kiley Apartments again for your housing needs if you return to DC. Regards, Christine Nesbitt
Saman: So far, I have had a great experience while living at the Kiley. The staff is very friendly especially Elshadiay. The building is kept clean at all times. The amenities are great and the maintenance team is always very quick at responding.The building is very quiet for the most part. The rooftop has a great view of the city. I would recommend this apartment to friends.
Response: Good morning, Thank you for sharing your experience with us! We are glad to hear you enjoy your apartment and stay at Kiley Apartments. Customer service is our number one priority, and we are glad to hear that our on-site teams have gone above and beyond to make your experience enjoyable. We value feedback from our residents and look forward to continuing to serve you! Regards, Christine Nesbitt
K T: The staff is amazing! These are beautiful apartments in a great area. The leasing office team, maintenance are always friendly and quick to respond. I have loved my time here and will always recommend it to others!
Response: Good morning, Thank you for sharing your experience with us! We are glad to hear you enjoy your apartment and stay at Kiley Apartments. Customer service is our number one priority, and we are glad to hear that our on-site teams have gone above and beyond to make your experience enjoyable. We value feedback from our residents and look forward to continuing to serve you! Regards, Christine Nesbitt
CW Z: Need a new property management alone with a new team of front desk staffs! The buzzer out of work for months! 6 out of 10 times Had to go down stairs to open the main door for delivery drivers by myself even the front desk staff is there chatting on cellphone, I highly recommend those staffs go through a basic consiege training or run a medical text on both of their eyes and ears!
Response: Good Afternoon, Thank you for your review; we certainly are disappointed to hear of your experience at The Kiley. The property prides itself in providing class A service and will have our maintenance team look at the call box and get it serviced immediately. We would appreciate the opportunity to discuss any further questions or concerns you may have. Please reach out to our Regional Manager, Terri Marks, at kileymanager@uippm.com so we can be of further assistance. Regards, Christine Nesbitt
北美腾洋: Terrible consiege service! This building is mixed with short rental and longterm lease ! The front desk staffs always disappear when residents need her ! I would recommend the building to hire a new team of staffs , if not working, probably need to consider changing a new property management company!
Response: Good Afternoon, Thank you for your review; we certainly are disappointed to hear of your experience at The Kiley. The property prides itself in providing class A service and will take this concern and review the scheduling of our concierge. We would appreciate the opportunity to discuss any further questions or concerns you may have. Please reach out to our Regional Manager, Terri Marks, at kileymanager@uippm.com so we can be of further assistance. Regards, Christine Nesbitt
Moona Al-Matari: All I can say is I have come to tour this property few weeks ago with my husband and the warm greeting that we got from Elshaday was very welcoming and amazing ! The way she talked about the property and the amenities and how she knows the area (since we are new to the area) was very impressive! I am just saying this now and not then because we have toured couple of places and boy they had a bad customer service, and we remembered Elshaday’s service and it was amazing that we had to say something about it 😄!! The company is lucky to have her .
Response: Good Morning, Thank you for your review. Customer service is our number one priority, we are thrilled to hear that Elshaday went above and beyond to make your visit to our community an enjoyable one! We value feedback from our residents and prospective residents, and we hope we have the opportunity to welcome you as a resident soon. Regards, Christine Nesbitt
9. The Vintage on 16th St DC - Washington
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4.1
29 reviews
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Address: 3146 16th St NW, Washington, DC 20010, United States
Schedule: Closed ⋅ Opens 9 a.m. Thu
Telephone: +1 844-424-0486
Business type: Apartment building
Hennsly Louis: I have been trying so hard to give this place time to fix the problems but after 5months I can honestly put it out there and hopefully help others, families, etc from making the mistake of moving here. Please don’t. There’s always cops coming to this building due to violence. People stand outside the building by the steps smoking when they shouldn’t. Doesn’t stop there, I had to be the person that called animal control and the police and the front desk to report 2 large pit bulls mauling and attacking another large pit. There was blood all over the carpet, walls, from outside the building to inside the building. Police and animal control had to come. It’s not a safe place and the smell.. let’s not even go there. Please see attached. I couldn’t get much of the dog being attacked cause I was busy on the phone trying to get help. 06-19-2022: UPDATE they have rats/mice running around my unit so I purchased mice traps and requested pest control not that it matters since i will not renew my lease due to unsafe conditions. Rats also in the building running through the lobby area at times as well.
Response: Hennsly we are very sorry you have not had a great experience and are committed to improvement. The pit bulls referenced were removed from the community with their owner and repairs were made to common areas immediately after this unfortunate incident. We will follow-up with you directly regarding scheduling pest control service which will include a total apartment evaluation seeking to identify the location of entry for the mice.
Keyera Woodberry: WOULD NOT RECOMMEND LIVING HERE. The management is petty and there are many rules and restrictions. I’ve noticed random fees on my account that have no explanation. They write multiple aggressive emails about the residents every month. While two of the front desk members are nice. The rest of the staff are very rude. The “very nice” rooftop has very petty rules now. They are just lazy and rude. The management is always changing and it’s not worth the stress. Also it’s extremely unsafe! Packages are constantly stolen and there are crackheads roaming around the building. I walked into the package room just to find poop on the floor. It’s honestly so awful here. Only live here if you’re comfortable with living under a watchful eye.
Response: Thank you for taking the time to share such a detailed review about your recent experience. We are disheartened to hear that many elements of your residency were disappointing to say the least. We here at The Vintage take a lot of pride in our resident's success. Our policies are upfront and transparent. We remain fair and consistent with all residents. Most of our residents state management is friendly and our communication is exceptional. Packages are delivered by the courier into our locker system. We encourage packages to be retrieved quickly as a best practice. Mistakes do happen and we work diligently to correct any issues. We hope going forward any concerns are addressed to your satisfaction. Hopefully, you will see the benefit and rewards of living in a beautiful, comfortable community.
Ellery Graham: I have been here one month but so far it’s been great. People are very friendly and accommodating. Maintenance, office staff, concierge - can’t say enough how great are these people. They are kind and caring and are always there to help you. The building itself is nice, our apartment is beautiful and the kitchen appliances are gorgeous. The amenities are great and well-maintained. Thank you the Vintage on 16th st for EVERYTHING!
Zarana Shah: About The Vintage This is such an incredible community to live in. The people are amazing - my neighbors, Andrew, Ryan, DJ. We have had a few issues with the apartment but DJ and the team have been incredibly swift in making sure everything is perfect. Its quiet, well connected to downtown, lots of common areas and all the best places to eat so close to us. I love living here! (All the cute doggies in the building also help!) :)
Lori Jennings: We moved in recently and couldn’t be happier. The management was very helpful and responsive any time we had a question. Our apartment is very spacious and comfortable, and the best part is that we feel like we’re living in the height of luxury. Great amenities and terrace. Definitely recommend this place to anyone looking for a cozy apartment right in the city.
10. The Clifton - Washington
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4.4
27 reviews
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Address: 1315 Clifton St NW, Washington, DC 20009, United States
Schedule: Closed ⋅ Opens 9 a.m. Thu
Telephone: +1 202-892-6950
Business type: Apartment building
Jared E: From the lobby to the units to the amenities at The Clifton, the place feels like a stylish boutique hotel and everything seems well done. The gym is especially impressive for an apartment building. Most importantly for me, the staff is very friendly and helpful, especially the leasing agent Kume who did a great job when I visited to view several units. The Clifton is definitely worth considering if you are looking for a newer apartment building in a great location of DC.
Response: Hi Jared, The Clifton loves being able to offer its residents a conveniently located and well-kept community. We are so appreciative that you took the time to write such a thorough overview of your stay as we're sure many will find it helpful during their apartment search. Our team makes it a priority to be professional, accommodating, and courteous when providing service, so we're very happy to see that your review aligns with our efforts! Thank you for the wonderful review!
Eric Beach: I recently moved into The Clifton and I could not have asked for a better experience. For starters I began my search for an apartment from Korea, adding to the stress of the search, but Kume and the rest of the staff could not have been more helpful. I was looking for a furnished rental. The staff provided videos and explained clearly everything I would need to secure a unit. They made themselves easily available and answered all my questions, which was a far cry from what I had experienced with other apartments I was scoping out. Leading up to my flight, they ensured everything would be taken care of upon arrival. When I arrived at the property the concierge greeted me and took me on a tour of the property. I was pretty familiar due to the pics and vids I received but it was still nice to get the tour. Once I received my key, the apartment had everything I needed. It is nicely furnished with comfortable couch and bed. There was a nice rug, there were dishes, cooking appliances, towels, etc. Everything was covered enabling me to just unpack my stuff and get comfortable. The amenities in the apartment are amazing. The gym is really good. Has most of the equipment you need for a good workout. Rooftop and lounge areas are very nice and provide a nice view. There just seems to be a very good vide throughout the building. I wanna thank the staff for making this easy for me, and I’m glad they were so incredibly helpful in assisting me in my move.
Janice-Renee Yoshioka: Just moved in to The Clifton and had the most incredible experience from the initial connection with the Leasing Office through move-in. Kume and the entire team here were great and ensured a smooth move-in process. As an added bonus, we received the warmest welcome on move-in day!
Response: Thank you very much for taking the time to share your kind words. You have made our day! We are happy to hear that our team is doing a great job taking care of you. We value you as a resident and thank you for choosing to call The Clifton home! Regards - Property Manager.
Spencer Newell: Lovely living at The Clifton, DC. Kume and Sally have been terrific in accommodating me, the amenities and facilities are great (and maintained), so glad I made the move!!!
Randa A: The best leasing experience ever! I cannot recommend The Clifton enough. From the moment I walked in, I knew that I needed to make it my home. Thanks to Kume and Mike for making the whole leasing process easy and stress-free. The apartment complex is new, the amenities are world-class, and the staff is delightful! The apartment is accessible and close to many restaurants and social places. Overall, I am excited to be living here, and I highly recommend the Clifton.
Response: Thank you for your 5 star review! We know finding the right apartment can be a journey so we're very happy to hear that Michael and Kume helped you find the perfect home here at The Clifton. We always strive to provide top quality service to every resident and are so thrilled to hear that you have been enjoying your experience so far. Please don't hesitate to let us know if there is anything else we can do to improve your stay with us! Regards - Property Manager.
Ashton Burton: The Clifton has been a wonderful place to live for my duration in DC - it has great amenities and beautiful interiors, but most importantly an incredibly helpful and kind staff. Each of the front desk concierges are super friendly and the office staff, especially including Michael and Mercy, are of the very best. I am so appreciative for all they have done to make my move out as easy and efficient as possible! They have worked with me and my situation and I cannot thank them enough.
Response: We love hearing this Ashton! Our team strives to create an amazing environment for our residents and we are pleased to hear that this has been your experience with your move out process. We are so lucky to have such an amazing team and will make sure to pass along your kudos to them. Regards - Property Manager.
11. Park Meridian - Washington
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1.9
13 reviews
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Address: 2637 16th St NW, Washington, DC 20009, United States
Schedule: Closed ⋅ Opens 9 a.m. Thu
Telephone: +1 855-724-9628
Business type: Apartment rental agency
Park Meridian1: Want to live at home and be able to do laundry at your leisure? Good luck doing that at Park Meridian Apartments. There are no in-unit washer/dryer’s so you are reliant on the CSC maintained units that Van Metre has partnered with. In most buildings (not maintained by awful management) this wouldn’t be an issue. Under Van Metre management, this apartment complex of around 80 units struggles with barely operable machines. None of the laundry machine cycles are the same time/cost, they app doesn’t work, the online access to see if machines are in use is inaccurate, the machines are constantly broken, the credit card machines are always offline, cant connect to the faulty wifi, or not updated so you have to rely on quarters. This has been a known issue to Park Meridian Van Metre management for over a year now and Van Metre continues to not hold CSC responsible for maintaining operable machines. - Honest Park Meridian Reviews 1
Response: We appreciate your feedback and are sorry to hear you are disappointed with your experience at Park Meridian and appreciate you bringing this matter to our attention. I would love to speak with your about any and all issues you may be experiencing. If you wouldn't mind, please reach out to me at your earliest convenience. Daniel Rodriguez, Property Manager DRodriguez@vanmetrecompanies.com
Julaya Antolin: We got bed bugs from our apartment and management refused to reimburse us for a new bed, laundry, etc. The maintenance line goes to a third party who have no idea what is happening in the building. Dishwasher broke within one week. Smoke alarm broke after one month. Cockroaches everywhere. The worst place I have ever lived.
Response: To Julaya, on behalf of our team, please accept our apologies for any unfavorable experiences you may have had at Park Meridian Apartments. I thank you for your feedback; it is extremely important to me and the success of our team here. I would like the opportunity to meet with you one-on-one to discuss and fix all your ongoing concerns. Please contact me in the leasing office, at your convenience, to set up a time to discuss your concerns together. I look forward to meeting with you. Daniel Rodriguez, Property Manager
S Con: Critical: Professionalism, Quality, ValueVan Metre Park Meridian management team showed up unannounced to my door while I am working from home during a pandemic and interrupted me on a work call to basically tell me that there are no issues with the laundry machines that myself and others have reported and personally struggled with using.
Response: We do apologize for interrupting a work call as that was not our intention. We simply wanted to personally address the complaints you brought forward to management. Again, we apologize for interrupting your day and if you should have any further questions now or anytime in the future please don't hesitate to reach out to me directly. Daniel Rodriguez, Property Manager DRodriguez@vanmetreco.com
12. Carillon House Apartments - Washington
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3.6
42 reviews
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Address: 2500 Wisconsin Ave NW, Washington, DC 20007, United States
Schedule: Closed ⋅ Opens 9 a.m. Thu
Telephone: +1 202-337-4400
Business type: Apartment complex
Deepti Bhatt: It is so far my best experience to live in Carillon House apartments. Meriem, the leasing consultant was quite helpful during my entire move in process. She is always there to help and support and I am very thankful to her. I will highly recommend carillon apartment to those looking for safe, convenient and reasonable rent with great amenities. It has got nice neighbourhood and rooftop view is spectacular. The apartments are spacious, nicely renovated, with decent kitchen and big closets. I am very much satisfied living in this wonderful place.
Response: On behalf of myself and the Carillon House team, we are so appreciative you took the time to share your kinds words and recommendation with us, Deepti! We’re so honored that you are happy with your decision to live with us and it means the world to us. We’re so glad we were able to make it a smooth transition for you and take some of the stress out of your move. We truly want to provide only the best for our residents and your recognition of Meriem lets us know we met that mark! She will be so honored to hear your comments. It sounds like our convenient location, spacious homes and community amenities have been such a great fit for you. With that said, it has been a pleasure serving you and we look forward to many more great experiences. If there’s anything we can do to increase your comfort, our team is always happy to assist. Thanks again for the 5-star recognition, you are truly appreciated!
Emre Deniz: I am living in The Carillon House Apartments for a year now. Overall, I can say that I enjoy living here. First of all, the location is convenient. There are more than enough grocery shopping and dinner place options within a reach. Bus stop is just across the building and it takes you to downtown and to a couple nearest metro stations in minutes. Georgetown University is 15-20 min walk. Also, these neighborhoods (Glover Park and Georgetown) are very bikeable. Though the Carillon is on sort of a hill, it is still conveniently bikeable there. However, being located on a hill is also a plus because the view is fantastic! You can see almost every part of DC from the roof top and possibly even from your apartment. Common areas in the building are clean and well maintained. I would say that heating and cooling are adequate. However, you cannot have them at the same time (6months heating during colder seasons; 6 months cooling during warmer seasons). Hot water is almost always available both in the shower and in the faucets. Staff is very nice, kind and helpful. Leasing office does its job. Ask for Mariem, she will try her best to accommodate your requests about finding the best apartment that suits your needs. Although I moved in DC from abroad and The Carillon was my first apartment here right from the first day, moving-in process was smooth. My first unit here was a furnished studio. The room was spacious. The furnitures and utilities were clean and sufficient for a normal living. Later, I have moved to an unfurnished 1-bedroom. It was refurbished and I bought many of my furniture and stuff easily from either IKEA (15 miles) or nearby T.J. Maxx (1.5 miles). The rooms take in a lot of sun light and very bright. Therefore, I recommend living in The Carillon House Apartments and two of my friends already moved in after me!
Response: Hi, Emre! Thank you SO much for your detailed review about Carillon House! It's always great to hear resident feedback as we want to ensure a positive living experience for all of our residents. It's great to hear that our convenient location has been a perfect fit- it's truly a gem and we certainly love the DC views ourselves! We're glad to hear that our office staff were able to help make your application and move-in process as seamless and convenient as possible. Meriem is always known to go above and beyond when providing customer service and we hope you'll let her or any of our team members know if there's anything else we can do to assist! We're happy that you are situated comfortably in your home and we appreciate your recommendation of our homes. We look forward to many more great experiences at Carillon House, thanks again Emre!
Layth Baheej: The worst nightmare is missing packages! If you want to live somewhere were you be worrying about your packages! Move here. Air circulation is a mess. You can smell what your neighbor cooking. Cool rooftop which always closed.
Response: Hi, Layth. We are sorry to hear about your disappointment with us, and we would like to personally assist you with making things right. Let’s discuss your concerns and address this ASAP because we value your residency. Our Resident Help Team is ready to assist, fill out the contact form by using the following link http://bit.ly/2ZKI80w. Once we receive your contact form someone from our team will reach out to you directly. Thank you and we look forward to hearing from you!
Lawrence Lerman: HORRIBLE LEASING AND MANAGEMENT. They falsely advertised a one bedroom which I applied for. $40 for application fee and $125 for a deposit. I was told that the apartment I applied for was actually a studio and they wrongly advertised the unit. The Leasing agent confirmed with management and said since they advertised the unit incorrectly I would receive BOTH costs back. To date, I only received the application fee back and Carillon House has yet to return a single phone call and I was scammed out of $125! Very disappointing. Prospective Tenants should think elsewhere before considering living here.
Response: Greetings, Lawrence. We sincerely apologize for the inconvenience on our behalf throughout the leasing process. We strive to be as diligent as possible when providing exceptional service and we regret we missed that mark for you. We are more than happy to initiate you a full refund. Please contact our manager, Michelle Chambers, at 202-337-4400 or mchambers@rossmgtservices.com, and we will make sure you receive your refund in full. Again, we offer our sincerest apologies and we look forward to hearing from you!
Sara Youssef: clean, spacious apartment, in good area with access to many amenities. Meriem in the office was incredibly friendly and helpful during move in process, and touring of the place. would highly recommend
Response: Thank you for your review and recommendation, Sara! We're happy to hear our community has been such a great fit for you. How kind of you to share your recognition of Meriem! She's known to go above and beyond and she'll be thrilled to hear your comments. If there's anything else we can do to increase your comfort, please let us know. Thanks again!
Catherine Rusch: From leasing staff, concierges, and maintenance, I have had a very positive experience at Carillon House. They continue to make improvements throughout the building and everyone has been very friendly and helpful.
Response: Hi there, Catherine! Thank you so much for your wonderful review. We're pleased to hear you've had an all-around positive experience at Carillon House! We sure are always working to make sure our community gets better and better. If there's anything we can do to further assist you, please let us know. Thank you and we look forward to many more great experiences.
Ansley Pepper: I moved in less than 2 weeks and have already seen several mice. I called for pest control and my request wasn’t taken seriously. I know the building is old, but more care should be taken for the old cracks in walls. They are slowly renovating kitchens. Hopefully mine will be next. Otherwise I’m afraid the move behind the fridge may be getting into the fridge :( They say the rooftop is open 24/7 but beware. Residents can’t use it until 10am. So if that is a draw for you reconsider. Especially if you work a 9 to 5, you won’t be able to enjoy the rooftop except in the darkness smh.
Response: Welcome to Carillon House, Ansley! We are sorry to hear that your experience was not of the quality you expected. We value a positive living experience for all of our residents and want to make things right for you as soon as possible. We take pest matters very seriously. I have forwarded your concern to our manager, Rochelle, who has informed that she has scheduled your unit for pest control. We encourage you to bring up any other maintenance concerns during our visit so we may address them ASAP. Thanks again for bringing your concerns to our attention and we look forward to assisting you!
UBS: Not a good place to move in, cigarette smoke smell most of the time especially at nights. Make your daily life miserable. I was told it is a smoke free apt before signing the lease but turns out it is not. I asked for help from management several times but no response. There are other issues that comes up pretty frequently. I know now management will reply to show the potential buyers that they care but in reality once you sign the lease you sign the problems as well. Read reviews and make informed decisions.
Response: We're sorry to hear of your disappointment and we apologize for any challenges you've encountered while living with us. We encourage residents to notify us if they experience any disturbances so we may take action accordingly to correct the issue. However, we sincerely apologize for any issues you've experienced in trying to reach us and we certainly want to ensure your concerns are addressed ASAP. We would like the opportunity to speak with you so we can further investigate this matter. Please fill out our contact form by using the following link http://bit.ly/2ZKI80w to have someone from our team contact you directly. Thank you and we look forward to hearing from you.
13. 13|U - Washington
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4.4
21 reviews
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Address: 1310 U St NW, Washington, DC 20009, United States
Schedule: Closed ⋅ Opens 9 a.m. Thu
Telephone: +1 833-224-4857
Business type: Apartment building
Mehdi Fassihnia Dengo: I have lived at 13U for about 1 year, the apartment is very spacious, the rooftop spectacular, but the highlight of living here has been the staff. Specifically Maia and Rodney, they make you feel at home the second you step into the building, from noticing your new haircut, to helping you when you’ve locker yourself out of your room! They have made all the difference living here
Response: Mehdi, it really means a lot to know how much our caring team has impacted your experience. Maia and Rodney excel at helping our residents feel right at home, and we are excited to share your kind words with them. Thank you for brightening our day!
Celina Ticoll-Ramirez: I’ve lived in 13&U for almost two years in two different units and I’ve had an incredible experience. The apartments are beautiful and the property is really well maintained. Rodney, Maya, Yannick, and Joyce truly make this building feel like home!
Response: We love hearing your experience described as incredible, Celina! Our team is amazing, and we'll be sure to share your kind words with Rodney, Maya, Yannick, and Joyce. We hope you will be happy in your home for years to come.
Brendan Weintraub: An absolutely beautiful building in the perfect location! The staff are exceptionally friendly and helpful—whether it’s dropping off packages, helping you with the door/elevator if you have your hands full, to filling maintenance orders in a timely fashion. Special shout-out to Maya, Yannieck, and Rodney for always greeting folks with a smile/like family!
Response: Hi Brendan, we very much appreciate your high praise for Maya, Yannieck, and Rodney. We love going the extra mile to help our residents feel right at home in our community, so it means a lot to know our efforts have made an impact on you. Thank you!
Amanda Spangler: The staff here was so wonderful! Touring new apartments can be so stressful, but my experience here was incredibly pleasant and informative. They are quick to respond via email, are always helpful, the building is beautiful, and I would definitely recommend to anybody looking to live in the area.
Response: We are delighted to hear you had a great tour, Amanda! Thank you for coming by, and please be sure to let us know if we can be of any further assistance. Best of luck to you in your home search.
Eillim Flores: It’s been a great experience since I walked into the building door and was warmly greeted by the staff and Deiby S., whom is very knowledgeable about the building, as well as its exquisite finishes, the neighborhood, and the renting process. The building has a rooftop with a really nice view of the city and it’s also conveniently located for those who enjoy living in lively neighborhoods.
Response: Thank you for the fantastic review, Eillim! We'll be sure to pass your kind words along to Deiby. We're glad you enjoy the beautiful rooftop and are here for you if you need anything.
Deborah Scher: Starting my 5th year at this beautiful, immaculate and extremely well run building. Amenities are wonderful- a stunning roof deck, well cared for gym and easy parking. Apartment, lobby and hallway finishes are modern and tasteful. Always a warm welcome for every resident and their guests, exceptional customer service, professional attention to every detail and effective, responsive communication. You will love living here!
Response: Thank you for being a loyal resident, Deborah! It means a lot that you continue to enjoy our friendly service and beautiful amenities. We appreciate your continued support.
Andrew Knox: "We love hearing your experience described as fantastic, Andrew! Thank you for praising Deiby, Unique, and Rodney. We strive to provide outstanding service at all times, so please reach out anytime you need us as you make our community your home."
Response: Hello Andrew, we are happy to know you love living in our community. Thank you for the five stars!
Meta Mining: I’m into my third year here at 13/U. The building is amazing, the location is great but, it’s the staff for me. They’ve made my stay here really enjoyable. Shawn :)
Response: How wonderful to hear you continue to enjoy your time in our community, Shawn! Your acknowledgement for our team motivates us to keep working hard. Thank you for brightening our day.
14. Meridian at Gallery Place - Washington
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2.7
49 reviews
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Address: 450 Massachusetts Ave NW, Washington, DC 20001, United States
Schedule: Closed ⋅ Opens 10 a.m. Thu
Telephone: +1 202-925-5905
Business type: Apartment building
Delfina Müller: The staff is kind, although the leasing office staff is rather slow at solving requests. The amenities are wonderful, although I wish that they would let us use the rooftop and dining areas until midnight, as in neighboring buildings. - From a verified resident on ApartmentRatings
Response: Thank you for taking the time to review, Delfina! We are delighted to hear that your stay with us was nothing short of wonderful. We wish you all the best in your future endeavors.
Connor Brown: Absolute worst leasing staff on the planet. I have had multiple friends living/moving here who have been taken advantage of by the leasing office. They know exactly what they’re doing: preying on young people who don’t know what they’re doing. Helping one of those friends file complaints through DC Fair Housing but I will not rest until this entire leasing staff is fired.
Response: Hi Connor, thank you for your review. We are disappointed to read that you feel this strongly towards our leasing staff, as we treat all of our future and current residents equally and fairly. If any of our residents have any concerns regarding our staff, we welcome them to our office to speak with our management team. This information is important to us and we would like to speak with the residents you are referring to so that we can address this immediately. At your earliest convenience, please contact our office and we'll be happy to speak with you all. We hope to connect with you soon.
Sarah Pleznac: We’ve had a pretty good experience here. Yes, there is construction because they are revamping everything (it was built in the early aughts). Management is very good about sending us emails when there will be loud construction, such as tile work, demolition, or heavy drilling. I’ve lived in both renovated and non-renovated units in the building. The renovated units have less maintenance issues. It seemed to us when we lived in a renovated apartment, our maintenance issues where answered a bit quicker. However, I currently live in an non renovated unit and we are still quite happy. The fixtures and finishes are a bit worn, but that’s to be expected when we are probably the 10th tenants in this apartment. I can work with that. I love the staff here. Special shout outs to Patrick (building manager), Tony (leasing office) and George (front desk) for getting stuff done, and enforcing our community rules. My dog loves George, and he always gives my dog treats when we walk through the lobby. The maintenance staff is very good and professional, but they are over extended (it’s a building with 400+ apartments after all). Maintenance is often swamped with maintenance requests the week rent is due, because of all residential portal logins. Low/medium priority maintenance issues get back burnered during this time, but are resolved in less than a week. I am happy our building has increased security in the last year. You now need your fob to get on your floor at all times. I think this should be expanded to the club floor and pool as well. You definitely should keep your guard up while walking around this neighborhood. We did have a lot of mentally ill, sometimes aggressive homeless people congregating in the alleyway behind our building. It seems they have moved to the edge of the park across the street. Lastly, the community… I’m in my early thirties and I feel a bit old here, especially on weekends when this building becomes more dorm rather than apartment building. I don’t like using the pool on weekends because it becomes a little too much like “MTV Spring Break” for my liking. Too much alcohol on the pool deck, beer cans (sometimes glass bottles) left around the building, extremely rude and loud behavior. This is my least favorite part about living here. TL;DR: Management is great, just over extended. These are very nice apartments. There is a bit of a rowdy 20 something crowd here. The location is absolutely perfect.
Response: Thank you so much for your honest 5-star review, Sarah! We appreciate you letting us know your favorite aspects of our community, as well as the areas that you think could use improvements. Your feedback is important to us and your detailed perspective will help us further improve our community. We're glad that our team members have been dedicated to you and attentive to your needs. We'll make sure to continue to do our best!
Samantha S.: My roommates and I lived at the meridian for over a year. In the time we were there, we had a great experience! The location is great, and rent is good- especially when you turn the sunroom into a bedroom. Management was always super reasonable with us. We were there during renovations, which was definitely irritating having to work from home with construction, but that is the reality of city living. Management was very accommodating/responsive to our request to be given a heads up when construction would be near our apartment and had common spaces we could utilize. We also dealt with our AC breaking. The building isn’t perfect, none are, but the way the management team worked with us made the stressors less impactful. Patrick, the property manager, is especially wonderful! We will always think so fondly of our time at the Meridian. Lastly, shout out to George for rocking the front desk.
Response: Samantha, thank you for the great review! We appreciate your feedback and the shout out to our team members. While we're sad to have lost you as a resident, we're excited for your latest adventure. We miss you already! Best wishes!
Maria Smith: The mail problem is so horrible in this building. It is clear that management has not created a schedule for front desk individuals to sort through mail so that packages are ready for pick up upon delivery. I have had multiple packages not be processed for one or two days. I have gone to the front desk more times than I can count after work around 8 PM and have showed them confirmation codes of packages delivered at 7 AM. Their answer is usually that the package is still not been “processed”. I will then go the next day before work at 9 AM to check on the status and still no processed package. To be clear, this is regarding packages that have been dropped off in this building but management has failed to create a schedule so that staff will have to sort through packages and have them available for pick up to residents. This is unacceptable. I am very close to creating a PO Box somewhere else so that I can pick up things I need like medication, house supplies, etc. promptly as opposed to waiting 2 to 3 days for the building to sort through it. The fact I am paying a steep rent and cannot get mail that has been delivered is beyond me. This is a huge reason to not live in this building because there is no communication between management and they make you feel like it is inappropriate to ask for your packages that were delivered multiple days ago.
Response: Hi Maria, thank you for sharing your feedback with us. We're disappointed to learn that you've experienced such inconveniences regarding your mail, and we apologize for the delays in receiving your packages. Our team would like to ensure that you receive your mail in a timely manner; however, we cannot reach out to you because we do not have a Maria Smith on our resident's list. When you have a moment, please contact our office so that we may address and resolve your concerns regarding the package delays. Thanks again and we hope to connect soon.
Carl A Dandridge Jr: Very Poor! The property manager is aggressive, argumentative, rude and not fit for customer service related roles. He is not hear to be an advocate for residents. Controlled by personal feelings ???? - From a verified resident on ApartmentRatings
Response: Hello and thank you for reaching out. We appreciate resident feedback and would be happy to connect with you to ensure a positive experience moving forward. When you have a moment, please contact our office directly so that we may learn more about your concerns and see how we can improve your impression of our team. We look forward to connecting!
15. The Aspen Apartments - Washington
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4.1
24 reviews
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Address: 1011 4th St NW, Washington, DC 20001, United States
Schedule: Closed ⋅ Opens 10 a.m. Thu
Telephone: +1 202-846-8382
Business type: Apartment rental agency
adriana ottaviani: I have been living at The Aspen Apartments for 9 months and so far I have had an excellent experience. The administration is amazing and is attentive to solve any problem. He often organizes events on special dates in the amenities of the building that are really nice and always very clean. In the morning there are always snacks available to take away! The building is located in Mount Vernon, is a neighborhood that is close to everything and very safe. My apartment is really comfortable, I receive natural light and in my opinion it offers an excellent quality-price ratio.
Response: Adriana, it's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Brianne McGuffie: I’m coming up on one year at the Aspen and am very happy with my experience. The staff is very friendly and happy to assist whenever needed. The leasing manager, Georgina, is fantastic, responsive, and always available for any questions I have. the building is well maintained and any maintenance requests I submit are addressed right away. I have a dog and I couldn’t be happier with the pet amenities and friendliness of the staff towards my dog. The location is very convenient for me and more shops and restaurants are opening in the area all the time .
Response: Hi Brianne! Thank you for your kind review; we are happy to pass along your comments to the team here at The Aspen! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
16. Meridian at Mt. Vernon Triangle - Washington
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3.4
65 reviews
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Address: 425 L St NW, Washington, DC 20001, United States
Schedule: Closed ⋅ Opens 10 a.m. Thu
Telephone: +1 202-540-9333
Business type: Apartment building
Casey Fullman: Olivia (leasing agent) was incredibly helpful during the touring and leasing process. She went above and beyond to ensure that I was able to find an apartment that fit my needs from a size and price perspective. The process from touring to signing the lease was incredibly time efficient, straightforward and I was very impressed not only by her professionalism but also by her friendly demeanor. She was the most helpful leasing agent of all of the leasing agents that I worked with as I toured DC apartments. I would highly recommend using Olivia as your leasing agent if you tour this building.
Response: Thank you for the high praise, Casey! It's extremely rewarding to hear that Olivia was able to accommodate you during your move into Meridian Mt Vernon. We take great pride in ensuring our residents are aided every step of the way and appreciate you taking the time to give us a shout-out. Welcome home!
Michael Porter: Moved out of this place 2 months ago but my experience living here for the couple of months I lived in DC was great. The premises were always kept clean and orderly, staff was helpful, friendly, and always available if we needed any help or had maintenance issues. The rooftop deck with the pool was awesome and had tons of room for entertaining which me and my friends did a lot here. The deck also has views of the monument and Capitol which was amazing, especially at night during cocktail hour. If I ever need to move back to DC, I will absolutely try to live here again.
Response: Hi Michael, we appreciate your review! We are delighted to read that you've had such a great experience here at Meridian Mt Vernon, and our staff was able to show you everything we have to offer. We wish you the best in your new home!
Kristen Kern: The building and amenities are nice, maintenance is quick to resolve issues, and units are relatively affordable (at least compared to others in the area). The leasing office can be annoying to work with, but that seems to be par for the course.
Response: Thank you for your review. We are so proud to call Meridian Mt Vernon a great community and place for our residents to call home. You mentioned that you have concerns regarding our staff, and we're sorry to hear this. Please contact us so we can speak with you and remedy any of your remaining concerns!
Nancy Reid: I have lived at Meridian Mt. Vernon Square for 3.5 years. It is usually a busy place but not noisy. Tenants are consider of each other. The grounds and buildings are clean and safe.
Response: Hi Nancy, thank you for sharing your experience! We're delighted to know that our excellent service has encouraged you to reside at Meridian Mt Vernon for the past 3.5 years. We truly appreciate your feedback and we hope to have you as a happy resident for many more years to come!
Kyle Johnson: This is distributing and I’m honestly surprised, the way the office treat their custom. This past Wednesday I made a call to the office in order to begin the process of starting an application and the leasing agent she had me on hold for 15 minutes until I hung up myself and decided to move else where. I really wanted to move to the Meridian but I just felt ignored and like my business didn’t matter.
Response: Kyle, This is very surprising (as we only hear great things about Olivia) and concerning to us. Please reach out to us as the Property Manager would like to discuss your experience with you. Thank you.
17. Capitol View on 14th - Washington
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3.4
38 reviews
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Address: 2420 14th St NW, Washington, DC 20009, United States
Schedule: Closed ⋅ Opens 9 a.m. Thu
Telephone: +1 202-552-1783
Business type: Apartment building
Laurel Hagaman: Update - in the process of moving out, I left a couple bags of clothes and furniture in the loading dock to assist the movers, who arrived 2 hours later. When I came back, the clothing was gone. Management has done nothing but ignore my emails and now will not take responsibility for the hundreds of dollars lost. I know they did not “trash” them as everything else was left in the loading dock (including a mattress, nightstands, table). Overall 0/5 stars. An overpriced and ridiculously stringent babysitter - can’t have guests at the pool, can’t access amenities after 10pm, management is just trying to nickel and dime you. In speaking with other residents, many are equally unhappy, frustrated, and looking to move. But as others have noted, management does not care about the happiness of the community and therefore they will continue to see a steady decline in the rate of applicants/renewed leases. I highly recommend looking into other apartments in the area - have heard much better things about the sense of community and overall happiness of residents in neighboring apartment complexes. Update - parking is $265/month for a reserved spot, and residents have kept spare items (totes, chairs, etc.) in their spots for years. Management just said they will trash anything left in the spots. Additionally, to receive packages, you have to pay for a package service. Can’t wait to move out.
Response: Hi Laurel, I am disappointed and truly sorry you are not having a more positive experience with us. We appreciate your residency and feedback; I will relay it to our team so we can look into your concerns and work to improve. We would like the opportunity to make things right and encourage you to reach out to us through WeCare@udr.com so we can assist you. Kind regards, Rachel C.
Michelle D: The apartments do not look like the photos on the website. If you sign a lease without touring the specific unit in-person, you will likely get something very different than you expected. Leasing staff are very unresponsive and unwilling to help. *updating after living here 4 months I chose this building for a lot of reasons, but most ended up being incorrect based on what was on the website vs reality. Again, make sure you tour and ask these questions up front (my bad I guess). For one, there’s a front desk person 24/7, but if you forget your key, they won’t let you in. If you get food delivered, they won’t take it until you can walk down. They will only hold your packages for two days, so don’t go out of town when you have deliveries. My AC was broken and my apartment was 80 degrees, but because it was only 78 degrees outside, they could not prioritize my apartment and told me to open a window (my apartment doesn’t have windows that open). Took over a week to fix. My window was cracked and the rain was spilling into my apartment. They said they will try to get it fixed in the next few days (I don’t know about you, but I think a leaking apartment should be more of a priority). I wish there was a better outlet than google reviews to share these concerns, but the staff is unresponsive and does not care. Overall, I am overpaying and they are under-delivering. Save your money and find a more quality apartment.
Response: Hello Michelle, I apologize for the poor customer service. We have shred your concern with the team and we will use your feedback to improve. Kind regards, Quay Neach 720-348-7620 WeCare@udr.com
Jessica Barbour: If you are a resident here I feel bad for you. I deliver for Uber and they made it impossible for me to deliver somebody’s medicine. I tried to explain. The persons phone is broken and they said oh we take it back if she doesn’t come down. Disgusting.
Response: Hello Jessica, I apologize for your experience. Our team goes through the steps to get the delivery to the correct person. Additionally the delivery service should notify the recipient when a delivery has been made. Kind regards, Quay Neach 720-348-7620 WeCare@udr.com
Khery Moye: My neighbors and the staff here @ Capitol View are both amazing and make living here a dream come true. The location is perfect. After much anxiety over moving into the city, I’m glad I choose Capital View on 14th.
Response: We appreciate the 5 stars! Please let us know if there is anything we can help with. Thank you for your feedback. Best regards, Bree F. 720-348-7620 WeCare@udr.com
Emily Moreno: I never write reviews but I felt compelled to on this matter. Capitol View is over priced and far from the downtown bar/shopping/restaurant appeal that 14th Street attracts. The leasing agents are unprofessional and unwilling to work around long work schedules. I would NOT recommend living here to anyone. Enjoy living on 14th Street. I promise here you won’t enjoy it.
Samantha Caparas: Top-notch staff and amenities. There are so many great places to live in DC, but this is one of the best in my opinion. If you’re looking for an apartment in this area, be sure to check it out!
nica veronika: I really enjoying to live in Capitol View apartment ! Management are amazing❤️ , always people nice and friendly. Building perfect clean and new . 👍🏻👍🏻👍🏻
18. 1001 At Waterfront Apartments - Washington
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2.2
20 reviews
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Address: 1001 3rd St SW, Washington, DC 20024, United States
Schedule: Closed ⋅ Opens 10 a.m. Thu
Telephone: +1 202-919-8490
Business type: Apartment building
Patrick Duff: Short Review: management purposely gives the building poor living conditions, and has no interest in resolving tenant’s issues and concerns Detailed Review: prior to the pandemic, this building was actually great to live in. However once the pandemic hit the building has gone downhill (and continues to 2 years later). There in no leasing office on site and no security, we are told to contact the building down the street if we need to contact anyone. The staff at the other building doesn’t seem to care much about the tenants at 1001, they only care about the tenants in their luxury building. The buildings mail system is a mess, packages are often left in the lobby or even outside even though we have a dedicated mailroom and package lockers. The HVAC is a huge issue, units do not have individual (or any) control of temperature. Most of the year the apartments are close to 80 degrees, you have to rely on fans and windows to make it comfortable. Tenants are often overcharged on their rent, it is more or less up to the tenant to make sure they are being charged the correct amount. Management has been told many times about this issue and they simply blame the billing software and take no interest in resolving the issue. There have been a few theories as to why management acts the way it does towards the tenants here. 1) our building is rent controlled so tenants that have lived here a while are paying less than new tenants. It would only make sense that management tries to make this building so awful that people are eager to move out and get replaced with new, unknowing tenants that they can charge higher rent to. 2) there is a rumor that the building is going to get torn down and replaced in the next few years. This building is admittedly much older and outdated compared to the newer luxury buildings going up in the neighborhood. It’s been revealed that management is not fixing certain damages to units when tenants move out, instead offering reduced rent to new tenants and they just have to live with the current conditions which includes water damage, stained carpets, chipped paint, etc. Aside from the poor management it is also not in a very safe location. Shootings are a monthly occurrence, and tenants have also been assaulted outside of the building. If you do happen to see any good reviews of this place, don’t take them seriously. They are either written by employees or contractors, and recently they are “bribing” tenants with a rent credit in return for a positive review.
JB: The worst management team ever. I think they look for people who have zero professional experience and/or the worst communication skills.Things have gotten so bad that they are now offering rent discounts if tenants give good reviews and send screen shots of the reviews.
Simone F: Unfortunately I’ve had to update my review to 1 star for 301 M and 1001 waterfront as far as Management goes. The management constantly charged me a late fee and it took me threatening legal action to get resolution. When the manager finally contacted corporate they were able to take of the issue right away. I decided not to renew my lease after leasing with this company for 11 years because it became too stressful to constantly have late charges when I was not late and I even felt the need to film myself dropping off my rent check on time for proof. I will say management did a great job moving me into my apartment in the beginning but over the past year the professionalism had broken down. I would send emails that would not get answered for several weeks. .
Response: Simone, we are sorry to hear about your experience. Please contact TBCresidential@tbco.biz so we can learn more. Thank you
Gillian Trommer: If I could give 0 stars I would. I lived here less than a year and I’m already looking to move. Leasing and management is a mess, heat is constantly going out in the winter, elevators are out for several days with no one fixing it, packages are just left on the floor (luckily the tenants are great and no one steals anything), the gym is barely a gym. For the price and absolutely 0 amenities, please take your money elsewhere. It’s not with it.
19. Andover House - Washington
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3.2
41 reviews
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Address: 1200 14th St NW, Washington, DC 20005, United States
Schedule: Closed ⋅ Opens 9 a.m. Thu
Telephone: +1 202-552-1747
Business type: Apartment building
James M: I have lived at Andover for over a year and there is constant construction. When I moved in I was told it would be over soon, other tenants who have been here for longer confirmed that was a lie. If you work from home be prepared for noise that can be clearly heard on teams/zoom from 7am-4pm. The building gives you zero notice for construction and will do nothing about the noise. The only thing luxury about the building is the location (there is better options in the area), the quality is awful and the management is the worst in DC by far.
Response: Hi James, Thank you for taking time to leave us feedback. We completely understand your frustration related to any construction. Working with vendors and meeting deadlines can be very strenuous on all involved. There are occasions when unexpected delays are not fully in our control, supplies, climate etc. which can cause potential setbacks. We appreciate your feedback and look forward to the construction coming to fruition. Kind regards, Anita N. - WeCare@udr.com.
Matt Hill: Choose another place to live! There are plenty of options. It’s a good location, the units and building will seem nice, the front desk people are great but the bad outweighs the good. There is never anyone in the leasing office to help you with anything. (Wonder why you’re doing a self guided tour) That would be fine with me in most buildings but something will break down in your unit here at least once a month maybe more, they must install appliances used and the water pipes in the building are falling apart, our hvac broke 3 times before it was actually fixed. We got the dreaded big water leak that seems to happen to everyone here and could not sleep in our unit for close to a week. The leasing office will never do anything for you, you are basically on your own to coordinate with the maintenance staff to get things fixed. They also require insurance because if anything happens to your unit you will be dealing with them to get any accommodations paid for. Your unit is unlivable for any reason? Sorry you’re still paying that rent! Like I said they are useless. The rent and extra fees here are not worth it for the service you get. I will never rent a building under UDR management again. I have dealt with a handful of other management teams and UDR is by far the worst.
Response: Hi Matt, We appreciate you sharing your concerns and feedback with us, and are truly disappointed you did not enjoy your experience at Andover House. We welcome the opportunity to reflect and make improvements moving forward; Please don't hesitate to contact WeCare@udr.com if there is ever anything we can do to assist you in the future! Kind regards, Rachel
Adam M: When we originally signed our apartment at Andover House our effective rate for a one bedroom apartment was ~$2,150. The rate we were presented to resign for a month-to-month lease was >$4,000/month for the same apartment. The cheapest option available was a 12 month lease that was still a 36% increase from what we were paying. It is well known in the DC area that Andover House deliberately prices out tenants. Don’t take it from me, take it from the other reviews which I should have paid more attention to when we signed our apartment. The reason why I’m leaving this review is because of the response we got when we had asked for a fair rate. Andover responded with ‘we are not a non-profit company to help residents’. We had asked for our rate to not increase by $2,000/month for a one bedroom, not for a free pass. UDR could care less about the well being of their tenants. The reviews of tenants complaining about how Andover ‘hotels’ half of their apartments makes that message pretty clear. Andover will price you out and leave you with a rude, abrupt and inhuman response. Take it from someone that learned the hardway, avoid this place at all costs
Response: Hello Adam, I apologize for your experience. It is a challenging time and rent prices are increasing everywhere. Our renewal rates are determined by the renewal department who prices them off the current market rate. Kind regards, Quay N. 720-348-7620 WeCare@udr.com
Tab P: The Emergency maintenance contract company the building uses expect you to stay up all night waiting on technicians they cannot reach. And then they threaten you with liability and incurring cost of dispatching repair men if you fall asleep despite it being almost midnight.
Response: Hi, We are sincerely sorry for your poor experience with emergency maintenance. We have relayed these concerns to our team so they can research what happened and how we can improve in the future. We appreciate your residency and feedback; Please feel free to reach out to us at WeCare@udr.com if there is anything we can ever do to assist you. Kind regards, Rachel C.
Brandon Barber: If you lease here, expect constant construction noise, semi-regular plumming/water damage issues, & steep yearly rent increases
Response: Hello Brandon, we are sorry to hear that you have had a less than amazing experience at our community. We understand the construction noise can be frustrating and try our best to commence work during business hours. We apologize for the frustration. Please feel free to email WeCare@udr.com if we can be of further assistance. Kind regards, Anita N.
20. 1900 Lamont Apartments in DC - Washington
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4.5
8 reviews
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Address: 1900 Lamont St NW, Washington, DC 20010, United States
Schedule: Closed ⋅ Opens 9 a.m. Thu
Telephone: +1 888-306-9070
Business type: Apartment building
Brandon Rogers: My time at 1900 Lamont Apartments was great! I loved how close it was to various restaurants and retail locations as well as the zoo! Would definitely recommend to future tenants looking for a place to stay.
Response: Brandon thank you so much for taking time to post this review. We are so sorry you are no longer at 1900 Lamont and we hope that if you are ever in need of another apartment in DC you will give Daro a call. All the best!
Ariel Simons: I have lived here since June 2019 and it has been a great experience. The location is perfect: right next to Rock Creek Park and the National Zoo, and a short walk to the center of Mt. Pleasant (farmers market, restaurants, grocery store, coffee shop). The red line is less than a 20-minute walk, and the yellow/green is a 15-minute walk. Bike share and bus stations are within a few blocks. I have really appreciated the access to the hiking and running trails in Rock Creek, and it has been a great bonus to be able to adopt a dog in a dog-friendly building. Very quiet, residential location (though walk a block away and you can hear the lions roaring at the zoo sometimes!) and feels nothing like the rest of DC, though it is all close by. There is also a good amount of parking nearby for folks with cars. My unit is spacious, sunny, and rent is reasonable for the area. The DARO management have always been helpful and I have been able to meet and get to know many wonderful neighbors.
Response: Ariel thank you so much for the wonderful review! Please don't hesitate to reach out if you need anything at all.
Ashley Dawson: We love living at Lamont Apartments. The staff is very friendly and made us feel very welcome. The building is not new but has its own character. Our apartment is fabulous, hardwood floor, high ceiling and soundproof walls, which makes it a very quiet community. Neighbors are very friendly and from all over the world. Close to shopping, restaurants and public transportation. So happy living here, I recommend it!
Response: Thanks for the great review Ashley!
Madison Petitto: I am so happy with my apartment at 1900 Lamont. The location is not only convenient, but also safe. This is so important for me with a baby on the way.
Response: Thanks for the great review!
