Best Xiaomi Shops In Washington Near Me

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Karla Zimmerman
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1. T-Mobile

LEAVE AN OPINION
97 reviews
T-Mobile
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: 1146 Connecticut Ave NW, Washington, DC 20036

Schedule: Closes soon ⋅ 8PM ⋅ Opens 9AM Thu

Telephone: (202) 429-0715

Guy: Cell phone store


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T-Mobile: what do users think?


Sebastian casino: do wonders for this location. Thanks guys! I had such a great experience here. Gayland and E (I believe is her name) were amazing to work with. They made switching to T-mobile a fun and easy experience. I suggest you keep them around, they will do wonders for this location. Thanks guys!was smooth and that I would have no problems while I was switching . They transferred all my information to the new device and also put the case and screen protector on my new phone. They were very professional and I highly recommend this T-mobile. Easily, the best T-mobile store I’ve ever been it. I Came into this T-mobile store to upgrade my phone. Nicholas and Jessica went beyond the call of duty to make sure my transition was smooth and that I would have no problems while I was switching . They transferred all my information to the new device and also put the case and screen protector on my new phone. They were very professional and I highly recommend this T-mobile. Easily, the best T-mobile store I’ve ever been it.

Q Lingham: I went to this location a month ago because my daughters new phone stopped working and a representative at the call center sent me to this location to see about getting it either fixed or replaced, neither of which happened because of us supposedly having to do a warranty replacement, which couldn’t be initiated through the store it had to be done over the phone. Whatever. While I’m in the store, the employee that helped us needed to see my license. He never gave it back to me, which I realized after I left the store. I called the same day and spoke with someone who said they would hold on to it and I was to pick it up the next day. I ended up in the hospital for a while and was unable to get it. I called this morning to inquire about it and was told that a manager named Briana shredded it yesterday because they can’t keep personal information in the store. So instead of mailing it they destroyed my license. Great. Now I have to get a new one. Thanks T Mobile, from your “stellar” over the phone customer service to the bang up job you guys do in store it’s a wonder why more people don’t flock to your company for service. 🙄
Response: I’m sorry to hear this. That’s not the experience we want for our customers! Can you email me at retailstore8314@t-mobile.com so I can get this fixed for you? Thank you!

Huck Rocca: Worked with Katie and Nikki to switch over from Verizon to T-Mobile and they couldn’t have been more helpful during the process! They stayed late past closing time to resolve our issues and made my sister and I feel extremely valued as customer. Thank you so much!! :)

Wafa Faith Hallam: I’ve been a T-Mobile customer from the very beginning and always appreciated their amazing customer service. I stopped by this store to check some phones and ask questions. Brice helped me through it all clearly and honestly. He couldn’t have been more helpful or more patient. Thanks, Brice. You’re the best!

Nicholas Kotschwar: It really is unfortunate that I, a previous T-Mobile employee have to resort to leaving a 1 star review for a store that did absolutely NOTHING. I’ve tried being quiet for far to long. All I want is the truth to be exposed and the right thing done. I cannot receive a logical explanation for being terminated with no warning / write-up. District manager of KC is corrupt and the anonymous hotline / email is not anonymous. Please help.
Response: Hello Nicholas Kotschwar, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit. Please email me at retailstore8314@t-mobile.com so we can chat!

Brett Raud: Brice Gibson and his colleagues are honest professionals. He matched my needs to the tech, no upselling. Just great customer service with high substantative knowledge (he knows his stuff).

Valentina Apa: Chris was extremely helpful in assisting me with transferring my service and phone number over to T-Mobile from AT&T. The staff here is very personable and friendly and they work efficiently. I definitely recommend this location. Thank you Chris for your help today!

Sholz West: Efficient Tech guys were on standby very helpful.

Honey Marie: I visited this store on my lunch break yesterday and was really in a rush. The store was busy and I was frustrated I had to wait. I was pleased however to have been greeted right away and logged in to save my place in line. The representative figure out what I needed and because it was a quick bill pay, he asked the two gentleman that were logged in ahead of me if it was okay to quickly take my payment so I could make it back to work in time. Luckily they agreed and I was finished in seconds. Ashamed to say, I came into the store frustrated but left happy. The rep quickly looked at my account and let me know I was eligible for some additional savings and offers; I wish I remembered his name :-( He even mentioned something about business offers. I scheduled an appointment and will def be back at the end of week to review what I have available, just started my own cupcake business. Thanks!

Ria Henares Garrett: Worst store ever. We added 2 new phones to my husband's account last March. We requested the manager to add insurance to both phones. Specifically, the manager said he recommended adding insurance especially for the first 6 months. So we thought he added it. In July, my phone screen cracked and I go to the store to file a claim and they said there is no insurance on any of the phones. So the manager indirectly said it is our fault for not letting them know right away. We do autopay and don't check the bill per detail. We trusted that the manager at that time added the insurance because he recommended to add it. But he did not. The new manager at this TMobile store won't even offer a solution. So my husband called TMobile and a customer service rep on the phone was able to retroactively add the insurance and submit a claim for us. They were able to provide a solution that the TMobile store manager did not give us.
Response: I am sorry to hear this Ria Henares Garrett. That's not the experience we want for our customers! If you need anything else please come visit us, or feel free to reach out .

2. Best Buy

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2198 reviews
Best Buy
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: 3100 14th St NW Ste 203, Washington, DC 20010

Schedule: Closed ⋅ Opens 11AM Thu

Telephone: (202) 387-6150

Guy: Electronics store


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Best Buy: what do users think?


Kiffa Shirley: Excellent service, clean store, full of big screen TVs ready for Christmas shoppers. If you’ve not been to the Columbia Heights Best Buy, is so convenient to the metro, and other shopping, and it put me in the Christmas Spirit.

Ricardo Matheus: So I walk in to shop for some apple products and I’m not sure if it is because of covid or what but there’s only like 2 people working there. I’m mostly disappointed in how no one tries to help. Not even to tell me to wait a sec because they are busy and they’ll be with me shortly. Just nothing. Not even sure they noticed I was there. Waited and walked around trying to get someone to get me the products I wanted to purchase but I mean, its 2022 I should have known better that service in the US is awful and should have just bought them online. I love Best Buy but definitely never buying anything in person again there. Shout out to the guy at the door, he was very friendly

Corey Moore: One of best best stocked, clean and friendly Best Buys in town! The people are helpful. The store is well stocked. The staff is very helpful. The online check-in for online orders & pickups, is awesome! They're really busy at times but the lines tend to always move at a pretty good place. Highly recommend this Best Buy location!

Lady Elexia: I love best buy as a rule, no matter where I find them. The columbia heights location is nice, but it is a bit on the small side. While I could find the basics, their selection of new items was a bit lack lusture. Customer service is always perfect, at least in my experiences.

Tig Vic: On 05/06/2022 around 2 pm, I countered a very rude, unprofessional, and clueless heavyset lady who calls herself a manager. I'm never going to spend my hard-earned money on this location or BestBuy in general.

Feseha Ayele: I went to the best buy store which is located at Colombia height to get the phone that I paid online. They told me that there is activation problem and I waited more than 2 hours without any solution even the store manager couldn't solve the problem. It was a good deal that they posted online. It's really disappointing not to get any solution or reasonable answer about my order. Which is $999 online with activation and they told me to pay $1799 in the store.

Alexis Smith: horrible customer service. I wandered around looking for an employee to ask for help and they all ignored me. Finally someone answered and she said she’d send someone to the home theater section to help me but of course, no one was there. The Best Buy in Tysons is so much accommodating and friendly. If you want a good experience, just avoid this place

Dawn Develin: Mack was amazing. He sat with me patiently and help me with my phone purchase. I very confused and not very savvy with technology and he treated me with respect and help me through every step without getting frustrated. Overall everybody at Best buy has been phenomenal but he went above and beyond.

John Newman: Nobody asked if I needed help. I finally left and ordered what I needed from Amazon. Horrible location. Thugs and hoodlums everywhere. The whole place reeks of pot smoke. Frightening place. There was a "security guard" (I use that term lightly) sitting on level 2 eating potato chips staring at his phone. I was afraid I would be mugged or shot at any time. Avoid at all costs.

Ramona Killings: Even though I have driven past this place numerous times, today was my very first visit. I think my excuse has always been the fact that it's located on the 2nd level inside of a building. Needless to say, I was pleasantly surprised. This place is humongous! I also picked up on the fact that there are a myriad of Associates on the floor, who seemed friendly and willing to help people. That hasn't always been my experience in the past at other locations. Perhaps the fact that I came here on a Sunday, and there were not that many shoppers inside. So I came for a cellphone, and a cellphone is what zi walked out with. I had been researching the Google 6 Pro that features an 8 megapixel camera. I bought it for right at $700.00 which I think was a decent price. I can't wait to start playing with it! Now that ai know that this place has so many more things to offer, I will have to come back here again to get more stuff!

3. Real Mobile Repair

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132 reviews
Real Mobile Repair
Location
5
Products/Services
5
Possibility of Parking
5
Attention
5
Prices
5

Address: 1915 7th St NW, Washington, DC 20001

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (703) 867-6604

Guy: Phone repair service


Review: "Best cellphone repair shop in the dmv"

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Real Mobile Repair: what do users think?


Asanté Marrow: Mohammed was SO SO nice, friendly, and helpful!! He informed me about a lot of things that work with my phone and saved me a lot of time and money!! I 100% recommend them, even if you just have questions. Very nice people.

Miranda Dixon: Great quick service. They ordered the part for my broken Samsung screen, it was there the next day, and they were able to fix my phone in an hour while I got lunch.

Milan: Super fast, excellent service, friendly, efficient and probably the best price in DC. Nasser rocks as well the whole team next door! I am truly impressed!

Radijah Chase: I went on the HUNT to find someone that can replace not only my outer screen but my OLED screen as well. For an affordable price as well as a timely turn around time. AND BAY BEE when I say these guys are THE TRUTH. Yes Ma'am , yes Sir 👏🏿🙌🏿😍 MY SAMSUNG GALAXY S10e was fixed by them in no time. FOR UNDER $200 YES THAT IS IN US DOLLARS. 😩😍😍 IM HIGHLY GRATEFUL. WHEN YOU FIND A GOOD THING, YOU SPREAD THE GOOD NEWS. GO SEE ABOUT THEM. Let them get you squared away.!! THANK YOU GUYS SOOO MUCH!!! OH AND IT WAS A LAST MINUTE THING ... 😩😩😩😩😩 GO GET Y'ALL PHONES FIXED. NOW!!!

Rosalinda Edwards: Would definitely recommend them again and again to anyone needing a screen repaired. Fixed my IPhone 📱 screen for me in 30 mins. I was able to go pick up a smoothie and by the time I had made it back it was ready. Great Service would definitely utilize their services again, plus the waiting music is a whole MooD and then some.

Rqkih Ibrahim: Definitely A+ customer service!! They fixed my iPhone screen/home button and iPad screen all for a reasonable price and it looks as good as new. Highly recommend checking this place out if you don’t want to break your bank to fix your devices.

art barrientes: 1st time writing a review ever. Honestly never felt the need to do one before until today. But I smashed my phone and shattered the screen. Googled some shops in the area and stumbled across this place. Called and Mohammad said he could fix it in 15 mins. It took me longer to drive there than it did for him to fix my phone. He was upfront about prices and gave me several options that best suited my financial situation. Hope to never need another fix but if I do it will be there.

Clifford Hannon: I found this guy on google maps and I'm so glad I did. I did my research before going and the prices I found were higher than what he charged. He accepted my walk-in and had my phone fixed and flawless in less than 30 minutes. Not only that, but he was very down to earth, kind, and easy to do business with. I'd go back here in a second!

Bei Heir: Great service ! Happy to have had my phone be repaired here, it works just fine!! Update: I couldn't use my screen to press buttons so thats why this rating has gone down and just went on ahead a got a new one right after.
Response: Hi Sorry to hear that the phone was acting funny. Wish you would have come back we would have happily taken car of it for you.

Merika Coleman: I am visiting DC for a conference and the State of the Union Address. I broke my screen during the conference. Mohammed came to my hotel to fix the screen and saved the day!! He was pleasant and worked really fast to get my phone back up and running!!

4. Apple Carnegie Library

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537 reviews
Apple Carnegie Library
Location
4.8
Products/Services
4.4
Possibility of Parking
4.7
Attention
5
Prices
4.9

Address: 801 K St NW, Washington, DC 20001

Schedule: Closes soon ⋅ 8PM ⋅ Opens 10AM Thu

Telephone: (202) 609-6400

Guy: Electronics store


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Apple Carnegie Library: what do users think?


Vi Rodriguez: This is a very cool building to visit. The history behind it is also very interesting which you can learn all about it in the basement. The building is very clean!! Lots of staff available to help answer any questions you may have. The first and main floor is the Apple store but it’s not like a regular Apple store. There is a huge selection of all of Apple’s products. On the second floor is a digital art gallery and the library but they were both clothed when I came on a Saturday. Still a cool visit and it’s free to enter and walk around.

Swire Ho: From out of town and we almost didn't notice it is an Apple Store. It was the old Carnegie Library built back in 1901. Went during a weekday at 1PM so there were more employees than customers. They have a gallery on the Top floor and basement. We walked there from our nearby hotel and I don't see any parking near the building.

B Dunnegan: Wasted so much time waiting for reps, while reps who claim they can’t help just stand around. How many reps do YOU see?? I get calls and emails on regular from business team yet when I come in store, none are available to help. Also—the store operation is inefficiently run. What should be pinging/cueing up clients at check in is a belaboring dog and pony show that passes you from one rep to another. Over it. As a small business owner, who was literally called and emailed every day by what was described as a small business support team at the Carnegie location has not produced one iota of assistance. Over it.

livingmytruth 2: Michael, Gunner and Taylor were absolutely amazing. This was by far the best Apple store i ever been in. As soon as i walked in the door i was greeted by Taylor and Michael. They made me feel at home. They answered all my questions and eased all my fears about this big new location. Then i met with Gunner ( who happens to be deaf) and he was absolutely a joy. He was efficient, fast and he really made me feel comfortable through my process of getting an new ipad. Way to go Apple, this is the kind of experience i am looking for

Daria Willis: The Apple Store was quite an experience! I loved it! The staff was wonderful! Knowledgeable, helpful and courteous! I had an appointment for a phone and I requested help with my Mac laptop. They took care of it, cleaned it up and now its almost like new even though it is 8 yrs old! Excellent!!!

Vinh Mai: Great layout, no pushy salespeople, very helpful staff. My guy Marcus was fantastic from beginning to me leaving with a new phone.

Charlie Olsen: Great service from the staff. Walked in and immediately had a staff member helping me and was out with my purchase in less than 15 minutes. Also the library building has a museum upstairs that’s really cool. 10/10 shopping experience.

Scott Denman: Was told to wait for help with an employee currently helping another customer. That customer was being a royal pain, but instead of noticing that I’ve been standing around for 30 minutes waiting, others who came to the store after me were being helped for the same thing I came in for… For a company that seems to care about its image, they are pretty horrible at customer service. On the plus side, they are very accommodating for employees with disabilities. Overall though they are pretty bad at letting people just stand around

Seva Narkute: I have received the best service at this Apple Store location. I highly recommend making an appointment before visiting as this beautifully located store stays busy, although the staff there has been extremely helpful and understanding even on the times when I showed up without an appointment. :)

Mauricio Pretto: I had one of the best experiences shopping in my life here The person that was helping me was death and had a interpreter in a FaceTime to help him. This is the true inclusion of technology. Amazing! I left crying of joy! Congratulations apple! This was incredible!

5. Walmart Supercenter

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7111 reviews
Walmart Supercenter
Location
4.9
Products/Services
4.2
Possibility of Parking
4.4
Attention
4.2
Prices
4.5

Address: 99 H St NW, Washington, DC 20001

Schedule: Open ⋅ Closes 11PM

Telephone: (202) 719-2110

Guy: Electronics store


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Walmart Supercenter: what do users think?


Kev- keepingitreal: This Walmart offers Capital City Mambo Sauce, Fruits, Vegetables, Seafood, Poultry, Dairy and all sorts of Household Items. This Walmart needs to improve its Elevator services, only two out three of the elevators are working, it would be nice if they removed one of the elevator and replace it with stairs that lead customers from the parking garage to the street level and to Walmart store level for easy access. The current stairs only give customer access from the street level to Walmart store and no access to the parking garage. This Walmart includes a Pharmacy and free two hours of parking in the parking garage. This store has shopping carts available in the store and in the garage areas.

Mirka Mendez: It's Walmart, there are no grocery stores nearby (that I know) so it's an option. Smaller than the usual supercenter, very small produce section. There was an approximately 10 min wait at every registers when I visited.

PaulDavid Morado: Not exactly the best side of town. It is Walmart so all things that go with Walmart come along with this place. It's not close to any Metro station so be prepared for a walk is it on the other side of Chinatown. Excellent place for fruits and vegetables in all things grocery but be prepared also to bring your own bags as there seems to be carts missing

Aminah Imani: Its conveniently located but not the best Walmart to be in. The customers were loud and the security with large bullet proof vests doesn’t make it a welcoming vibe. Grab your products and head out quick. They do validate parking and leave patience for the slow running elevators. The employees were helpful and efficient. This location isn’t my preference but it gets the job done when in dire need.

Sassy Sauce: Mixed experience with this store. It’s a good location and there is parking available in the underground garage. First 2 hours are free. The store has items locked in a case that I couldn’t understand. For example, women’s underwear and some personal hygiene items. Also, the store wasn’t too crowded while I was there and the associate I asked to help me gave me clear directions as to what aisle the product I needed would on. The parts of the store I visited were clean and the overall shopping experience was ok. No major complaints. Just strange observations about profits being locked behind glass.

C. Zed: Well it exists, that I appreciate. I’ll continue to shop here. The cashiers scan items more than once, has already happened twice for me. The store is small and often too messy. The aisles are narrow, and the carts are way too big for the store. Many items are locked behind cases. Could be a better experience, especially for the closest location to the US Capitol.

Henok Garedew (Henny breezy): There is always problems in this specific Walmart all the timeI don’t recommend it

Virginia S: Need more employees/cashiers working. These stores rely too heavily on self checkout. Which is fine if you like to DIY but there shouldn't be so little cashiers that you turn the customers into employees and shoppers at the same time. Some people go shopping for the experience of the human interaction they have buying their things, having someone else ring it up is part of the experiences. Stop cutting corners your customers are not happy with it trust me

Van D Peluche: Terrible terrible. Twice I have ordered online groceries and the first time I did not get it until an hour later and the second time I didn’t get it until a day later than the scheduled period. Absolutely awful. Plus no one in any department answers phone calls. And their produce is very poor quality. May as well not even have the grocery delivery service. Will not even notify about orders being held for the next day.

Harriet Saulsbury: Love shopping at Walmart, some of the eorker are rude ask them a question they always say its not my department and walk away. Another thing as many seniors and disable people shopping there on a daily basis you only have maybe 10 electric scooters for the entire store which is a super store but you have maybe only 2 scooters working. You also took away your seating you have in the lobby of the stores where are we supposed to sit and wait on rides and family members to finish shopping?

6. Micro Center

LEAVE AN OPINION
3637 reviews
Micro Center
Location
5
Products/Services
4.8
Possibility of Parking
4.6
Attention
4.1
Prices
4.9

Address: 3089 Nutley St, Fairfax, VA 22031

Schedule: Open ⋅ Closes 9PM

Telephone: (703) 204-8400

Guy: Computer store


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Micro Center: what do users think?


Joseph Pietroluongo: Micro center has everything. I had never been to one before but if you are doing anything gaming they have pretty much everything. Feels a bit like a used car dealership inside however. The staff always approached me which is engaging but I just wanted to browse and didn’t want to be sold anything. It is probably more helpful for people who don’t have any idea about computer components, but it felt very off putting to me.
Response: Thank you for sharing your review with us, Joseph! We greatly appreciate all of your feedback as we are always looking to improve.

Devon Janes: Came here a few weeks ago to pick up a gaming laptop. I found the one I wanted online, gave them the SKU number, and had a quick and easy checkout. It probably would have been easier if I had reserved it online for pickup since they seem to have a good process for that. The store is well stocked and well staffed and should be the first place you visit when looking for electronics.
Response: This is great to hear! Thank you for your kind review. It's greatly appreciated as we are always looking for ways to better our store. This will be passed along to upper management to ensure future improvements!

Mark Noble: Micro Center is where you go if you want the best service and PC components! Luckily, I live less than 10 minutes from the Fairfax, VA store, so I am able to go whenever I need something. The 18 minute pick up is a great feature. Be forewarned, the sales team is commission based, so you will get multiple employees offering to help you, which I actually don't mind since you don't get that kind of service in most stores nowadays. I want to take a moment and leave a comment for David Ingold in the PC components department. I have built a couple PCs with his help and he is always great to work with. He is commissioned based, but not once have I ever felt pressured to buy, nor has he ever tried to up sell me. Most recently, I purchased an EVGA 3080ti FTW3 Ultra from him; an expensive purchase for sure. If you are looking to build a PC or need some upgrade components, stop in and see him! I always wait (however long) until he is free whenever I need something. (I hope he receives my comments)
Response: Hi Mark, We are delighted to hear that David I. was able to assist you! We will make sure David is recognized for the excellent customer service he provided. Thank you for taking the time to share your experience with us and for shopping at Micro Center. We hope to see you again soon.

Sarah “Sarah4Va” White: Grown up toy store!! You don't even have to know what you need before you get there. You will figure it out as you walk through the store. They are well staffed and eager to help. I've always found them to be very knowledgeable. They price match, so if you see a lower price be sure to let them know. Warranties on things can be so hit or miss. Some live up to their end and some take your money and look for any reason not to pay. Microcenter stands behind theirs. Well worth the money!
Response: This is fantastic to hear! Thank you for taking the time to reach out and share your feedback with us. We greatly appreciate it and hope to see you again soon!

Armando: Ever wonder where your family tech support nerd goes to buy supplies when they can't get them online? This is it. One of the few stores in the country with everything needed to build a PC from components. Even silicon valley stores can't match the inventory of this store. That being said sales reps are heavily commission oriented. But they're far more knowledgeable than your average Best Buy employee.
Response: Hello, Armando! Thank you for taking the time to share your review with us. We greatly appreciate all of your feedback!

rareflowersinatomb: I was looking at gaming laptops and found some great deals at MicroCenter, and a good price on the exact model that I was most looking at. Store is a bit out of the way for me but not much of a selection at other stores nearby unless you want to WAY overpay at Best Buy...and hope it never fails since their support is trash. Only way to get a better deal would be to toss the dice with an Amazon listing, and even then could only have shaved off about $100, which would be gone if you ever had to ship your computer off for service. -Large store with a lot of stock, and they keep it clean and organized -Staff has been friendly and helpful -Very competitive pricing
Response: This is fantastic to hear! Thank you for taking the time to reach out and share your feedback with us. We greatly appreciate it and hope to see you again soon!

Fronzy 101: This computer superstore has everything from building complex circuitry projects to building high-end custom PCS, workstations and everything into between. They also have a apple section and a home theater section with very knowledgeable staff. I use the micro center CC card that gives me an extra 5% off as well as better pricing with rebates.
Response: Thank you so much for sharing your review with us! We greatly appreciate your feedback and hope to see you again soon!

Stoonookw: Bought a bunch of hard drives and misc stuff. The customer service here is absolutely next level!!! Thanks Christopher F for you superb knowledge
Response: Hello, We are thrilled to hear that you were able to find everything you were looking for. Kudos to Christopher F. who assisted you. Thank you for choosing to shop with us. We look forward to seeing you again soon!

Isaiah White: From someone who's been in IT for over 20 years, this store being local is a godsend. I simply order what I want beforehand and it's ready at the pickup counter. I've spent a fortune in this store and will continue to do so. They always have great deals and the staff is always friendly.
Response: This is wonderful to hear! Thank you for your kind review. Your loyalty is much appreciated.

Konverse Sketch: I was given a used piece taped all over and when the box was opened at home, expectedly, there were some shredded pieces stuck on the back of the device.My order clearly specifies that the condition of the piece is NEW.
Response: Hello, we are very sorry to hear about your experience. We certainly understand your frustration and do apologize for any inconvenience. We will pass this information along to upper management to ensure future improvement. Thank you for bringing this to our attention.

7. Walmart Supercenter

LEAVE AN OPINION
6250 reviews
Walmart Supercenter
Location
4.5
Products/Services
4.1
Possibility of Parking
4.2
Attention
4.3
Prices
4

Address: 5929 Georgia Ave NW, Washington, DC 20011

Schedule: Open ⋅ Closes 11PM

Telephone: (202) 719-3770

Guy: Electronics store


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Walmart Supercenter: what do users think?


VIRGINIA Parker: Very well stocked and clean associate ready to help you. Only one problem not enough cash register open to get the people out. But that's the problem in every store.

Dennis Watts: Just not your average blue Walmart for people who don't live in DC this is really unusual to see a Walmart on a city block and the color is not blue and white, it's made out of brick with a black logo that's pretty unusual

Wesley Pace: The workers are great and helpful. The only gripe is I see a lot of people who are much older and not as mobile that need scooters, and there aren't many for them, so they are often waiting for them. And if they opened more registers it wouldn't be sp crowded.

Adam Stoddard: You know you're in a good part of town when shaving cream and car electronics are kept under lock and key. Got passed around between several employees and then a manager before somebody could procure a key for a case. Same thing happened with another case. Suffice to say I was unable to completely suppress my inner Karen...

Arielle M. (Mermaid): This is the best Walmart in DC. I actually drive out the way to go to this walmart. They even have a better food selection than Giant. For Easter I found 48 count of empty eggs for 1.98!! Which is amazing because I would of spent way more if I went anywhere else!

Terrencia Lester: I found everything I was looking for and a few extra items too. The staff was very friendly and helpful because I am in a wheelchair they offered to help me with items I couldn't reach.They had a variety of all kinds of foods and beverages. This will be my Walmart supercenter that I will be attending from now on keep up the great work and I will continue to be a valued customer.

Sarah West: A large mixed selection of items you can get any 3 for TEN DOLLARS. Selected high end new items are priced accordingly. Kids, mens, and womans apparel and shoes. If you have the knack for treasure hunting in thrift stores.....THIS PLACE IS FOR YOU. thrifty and unique pieces all year round

Matthew Unger: The employees were fantastic and would be 5 stars, but not being able to not use yet another app makes for a poor customer experience that part I would give a 1 star, but I don't want to hold what seems like a wonderful store to a corporate specific issue. I cannot say enough good things about the employees that helped me and even apologized for a company wide corporate issue.

Jennifer Bowling: No shopping carts. Waited a long time and eventually just went back down to the parking garage to get one myself. The shelves were very disorganized in some areas and a lot of out of stock products. And the lines were very long. The cart escalator was broken and both elevators had orange signs indicating they were not safe for use, but were still being used.

carolyn jackson: I love this store. My favorite associates work here. This store always have a lot of cashier's on duty. The store is as least fully stock.

8. Macy's

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3524 reviews
Macy's
Location
4.2
Products/Services
4.2
Possibility of Parking
4.4
Attention
4.4
Prices
5

Address: 1201 G St NW, Washington, DC 20005

Schedule: Open ⋅ Closes 9PM

Telephone: (202) 628-6661

Guy: Department store


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Don Malnati: Nice store, The sales clerks are helpful, but there aren't very many of them. I knew that Macy's sold the perfume that my wife wanted, so I just dashed in, was directed to where I could find it, and purchased it along with a nice gift bag. They have a large variety of things, the gift bags were really inexpensive. A good shopping experience!

Muniba Khan: Stopped by from out of town since the weather ended up being a lot colder than expected. We were able to find some winter wear for a reasonable price, although I wish they had a wider selection of warm coats and some gloves for these cold fronts. Everyone that helped us was super great and friendly!

Charmaine Hurst: I'm from Philadelphia and the Macy's in Washington DC is much better looking inside! Brighter lights,the women's clothing layout displays of colors style,etc. That makes you want to be there and shop and look around. Brighter lights and the white painted walls helps to be a pleasant experience and welcoming. Clean lines and spaces makes it look larger. It is better looking than the Macy's in downtown Philadelphia where it is gloomy looking and old looking.It need a upgrade!

Kristen Ashworth: Had a lot of fun at Macy's while we were on vacation in DC! A perfect way to spend a rainy day on a girl's trip... or any time we needed a little retail therapy ;) . Their shoe and purse department is expansive and most of our purchases were marked down substantially. They even have a section for dogs - good quality dog toys for cheap prices! Dominee in the shoe department was extremely helpful and attentive for all the shoes we tried on - super fast getting sizes, kept us laughing, and went above and beyond to help us!

Michael Anderson: I enjoyed walking around the store window shopping for new items. They was a pretty good selection but thank goodness I wear a popular size or I would have purchased the whole store! I may go back to the Macy's near my home to do some wardrobe updating in the near future.

Jacqueline Francis: I went with my daughter to return a sport jacket and to look around for any new items. My daughter met her former coworker who was kind enough to assist with her return. The experience painless and without incident. After the return, we made our to the children department. My daughter wanted to see if there anything new out for babies 18-24 months. There were some times, but nothing much that caught her. My grandson did grab a footsie pajama and my daughter saw a cute pair of sneakers and a tee shirt. Very cute 😍! The checkout rep was very friendly, and he was the manager. Overall, a great experince🙏🙏🙏

Mike Sackie: It used to be a really good place to shop at but now the customer service just inst there and. Either is the clothes where did it all go? Hopefully one day it will come back 🙏 thanks for ever seeking new styles

C Meadows: Terrible customer service in their furniture department. The gentleman that "helped" me didn't seem to have a clue what he was doing. I asked him questions he couldn't answer so he said he would check with his supervisor and then call or text me the next day. He never did. When I came back to the store three days later he was rude to me about the situation. Shop online to avoid the poor customer service.

Susan Marich: Signs are tough to find. Feels like a fire hazard. Terrible service. Four clerks at the perfume counter just stood around talking and would not acknowledge I needed assistance. I looked for a clerk on several floors ( no one around) and the up escalators didnt work; 4th floor before I found a clerk who would help. The worst! I ended up leaving and spent my money elsewhere. Some people don't need a job I guess.

Cherisse Pais: This store is a disaster. None of the suitcases had prices on them, so I had to hunt down a cashier to find out how much one was, who was MASK-LESS the entire time, not to mention completely incompetent. She ended up charging me when all I wanted was a price check. And then she tried to talk me out of processing a refund, insisting that is was a good deal (it wasn’t). Absolutely not worth going here! It’s gone so far downhill.

9. Apple Georgetown

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1399 reviews
Apple Georgetown
Location
5
Products/Services
4.3
Possibility of Parking
4.9
Attention
4.2
Prices
4.7

Address: 1229 Wisconsin Ave NW, Washington, DC 20007

Schedule: Closes soon ⋅ 8PM ⋅ Opens 10AM Thu

Guy: Electronics store


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Elior Manier: Booked an appointment yesterday 12/28/21 which never got confirmed by email, most probably cause the employee never clicked the button. Impossible to enter the store after that, no way to see a manager, and no way to even communicate with an employee inside. This is scandalous knowing I organized my day to free myself for my 6:00 PM appointment.

No: GO ANYWHERE ELSE FOR YOUR REPAIRS!!!! I went in for my mac book pro battery placement (late 2013 retina) and they absolutely destroyed my motherboard making my speakers useless. I looked inside and was amazed. This was definitely on purpose since a wild animal could do better.

Courtney German: Had a highly positive experience at this Apple store - I had a major issue with my phone while traveling to DC for work and went to the Apple store without an appointment. They squeezed me in for a Genius Bar appointment with minimal waiting and Stanley The Genius spent over two hours with me running diagnostics, speaking with my cell phone carrier company, etc. He was AMAZING. The staff went above and beyond to help me and I'm incredibly grateful. Exceptional!!

vze1nv91: At the moment Apple wants you to order their products online and only go to the store for pickup. I got there an hour before my reservation time and asked if I could get my product. They were gracious, did it and I was out in ten minutes. It was so enjoyable I almost splurged on an Apple Pencil. Apple is very particular about the buying experience and it shows in the professionalism of the staff.

Katze Love: I had nothing short of an unpleasant experience here… As others have mentioned, the rude and dismissive staff are in no rush to offer assistance. I had an appointment to pick up items, arrived on time, and still waited about 20 minutes to receive my order. Before that, I had to wander around the store trying to find someone willing to help me. The most comical part-- when a staff member finally came by with my items, he carelessly tossed the bag down on the table and $500 worth of apple keyboards rattled out onto the counter. Lol! Way to show how much you care. The location is convenient though.

Mr. Mendoza: Sadly this store lacks any customer service. I've visited this store several times and every time, the staff has been great at ignoring me or making me feel as if I'm interrupting their lack of work. In one particular instance, one of the store's staff told me that he could multitask while servicing me. He thought talking to me and another customer that interrupted our conversation, while texting or checking his phone was productive multitasking.

C Leo: I’ve always received great service at the Apple store esp the one at Clarendon and Tyson’s Mall and I was just disappointed with the service at the Georgetown location. No one greeted us when we walked in. When I found someone up front and told them I had a 6:30pm appointment they directed me to the back without checking their tablet or asking what it was for. After taking a while to locate my appointment, she then directed us to the front. ( at the other store, they would greet me by name and direct me to the right staff to assist) My friend asked if there was a restroom and he directed her to Wawa across the street. The overall energy of the staff there was low… like they did not want to be there.

Kasra Ladjevardi: One of the rudest apple stores I know of. I am a huge fan of Apple, and I have always thought that they have really great customer service. Most Apple stores I visit today have great people and the Genius Bar staff are very friendly. However, my last two visits to the store left such a bad taste in my mouth

Don Wang: I literally purchased my first iPhone 13 pro max and I was having trouble with their Air Drop option to my friends. Went into this Apple store hoping one of their representatives will be able to assist me but instead another gentleman came over and told our female representative to assist someone else. Now, they just pushed me to their IT phone service instead. Does this mean my IPhone is defective? Should I be switching back to Android base phones instead?

Abby: The three times that I went there to try to buy a new phone while turning in my old one, I did not have a positive experience at all. One of the times I got there at 9:30am (Google’s hours indicated they opened at 9am), and I got berated by the staff and security telling me I shouldn’t be there when they opened at 10am…well it would be great if they updated their hours first before scolding me for something I didn’t know and opening an open door. The other times that I’ve been there, the staff was not very helpful either, which was disappointing considering the amount of money I’d be spending on a device. I ended up going to the Carnegie Library location instead, and the service was so much better there, so I’d definitely avoid this location for any future purchases and go there instead, even if it’s located further away.

10. Walmart Supercenter

LEAVE AN OPINION
5946 reviews
Walmart Supercenter
Location
4.7
Products/Services
5
Possibility of Parking
4.4
Attention
4.5
Prices
4.3

Address: 310 Riggs Rd NE, Washington, DC 20011

Schedule: Open ⋅ Closes 11PM

Telephone: (202) 756-4418

Guy: Electronics store


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Jessica Boada: Good prices but it needs better employees that really like to help . Today is 1/28/22 l was at walmart 2 days ago the skate boards were price 18.98. So today i go buy the skate the price is the same i get to ✔ out the guy goes the price is 29.98 im like no they are wrong so i asked him to fix honor the price he said he can not do it the manager comes show me a picture if you want the item i go take the pic waited in line again another cahier tried to help but the first cashier said no I have the transaction on hold. So i kept on waiting them it was only one person behind me and he said i cannot do it go to customer services. I go he said to customer i have a big line i was like really. Ok finally thay send me back to the manager and she did not ask for the pic or anything and charged me 29.98. But before this she said to the customer service do not come with that. Anyway she was not even wearing the mask properly she had it on her neck. I end up returning the item and got the price at customer service with a DIFFERENT cashier after 3 different lines. Pooooooooooor customer service specialty from the manager

Kev- keepingitreal: This Walmart Supercenter offers a wide variety of fresh fruits, vegetables and other optional food and items to choose from. Staff was friendly and helpful. This location offers a free underground parking garage.

Nsoseh Quistoran: I went there to pick some stuff for myself. Good prizing and amazing products. Recommended to go shopping 🛒🛒

Will Kidd: I'm from Michigan this is my first time being to a Walmart set up like this and it was great basement parking and the crazy thing the escalator for your shopping cart that's wow 😲

Brittany Jeffries: It's crowded, there are never enough lines, and the place is heavily disorganized. But when you need stuff late night, it's nice to have around. I shop around 8-10pm with fewer issues. No access to customer service, but the customer service is iffy at best during the day anyway. Excellent craft and party sections.

K A: Easy, convenient and affordable shopping. I really enjoyed shopping at this particular Walmart location. It’s big, organized and well stocked. They have different sections such as the pharmacy, bike shop, auto care, money center, entertainment and household items section to mention a few. Express Self Checkout✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheelchair Accessible Parking 🅿️ Adequate Parking Space ✅ Shopping Cart Conveyor ✅ 🚻Restroom ♿️Wheelchair Accessible Restroom

taqueya spriggs: I experienced very poor customer service. My family and I shopped here for the first time a week ago and the cashier who rung the father of my children's items began yelling at him because he realized after placing his items on the belt that he forgot to pick up an item that he needed in the aisle. Thereafter, the cashier began shouting for him to return to the checkout counter to complete his transaction because the store was closing soon. I for one don't have a problem with store personnel explaining to me that I am unable to go back to the aisles to select additional items to purchase because closing time is vastly approaching, but it's how you talk to people. Not to mention store security personnel tried to intimate myself and the father of my children in front of them as if he wanted to arrest us. He also became antagonizing by ordering another patron nearby to pull out his phone to video record him throwing me out of the store when I had no involvement with the incident that transpired between the cashier and my significant other. I will never shop at this location again and retail workers should be mindful of their tone and demeanor with customers because my significant other was not being confrontational, disorderly, or destroying property after being publicly humiliated in front of everyone in the store for no apparent reason. This kind of behavior is shameful and despicable and I was mortified. I am a regular shopper of Walmart corporations and I spent a lot money that day and do not deserve to be treated like a common criminal. With everything going on in the world and due to poor customer service and lack of respect for others, I think retailers should convert their services over to online shopping. This way customers can still reap the benefits of shopping without the having to potentially endure poor customer service. In the future Amazon will get all of my business.

Keshia Wideman: The absolute worst customer service ever. The store manager Patrick is non responsive to the lack of professionalism and ethics of the staff concerning, customers concerns/complaints. They are definitely a representation of his leadership and it shows. He doesn’t follow up on cooperates complaints, and the store is not organized properly at times. They don’t honor price misplaced items, and the cashiers are sarcastic, and rude at times. Crystal has been there awhile and can be rude and dismissive. I had to address her , and others about their rude, unethical behavior.

Michael Perez: If Purgatory exists, this Walmart will be a level. The place was clean and had an organization known to them. Not like any I've ever visited (and I've had the pleasure...to visit more than a few) but I'm sure when you've done your penance of shopping here a few times you get used to it. What really sets this store apart from the others is the stylistic hell that is the checkout process. 7 lanes with at least 9 patrons each. Cashiers that appear to be participating in a slow-down strike (and if they are, my hat's off to them and their cause). And at least 3 arguments between customers that verged on World Star territory. I will say that the curbside personnel were a little more engaged in their work.

Meghan Elizabeth: Grey hair lady at self checkout needs to find a different job or just retire. There is no reason an employee, especially one of her age, should be treating customers so poorly and getting a major attitude at anyone who is just trying to find a register that is working. If machines need fixed they need to kindly tell people to wait. Not be rude, make a scene and glare at everyone who is waiting to checkout. Who lets these kind of people work here???? Please consider getting some kind employees for self checkout. 04/25/22 6:00 pm

11. REI Co-op

LEAVE AN OPINION
671 reviews
REI Co-op
Location
4.4
Products/Services
4.4
Possibility of Parking
4
Attention
4.3
Prices
5

Address: 201 M St NE, Washington, DC 20002

Schedule: Open ⋅ Closes 9PM

Telephone: (202) 543-2040

Guy: Camping store


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Michael Brown: As a company, REI should not inflict their political beliefs onto customers. That said, they carry good gear and this particular location is fantastic. Every time I have come here they have exactly what I need. The staff are friendly and helpful and generally knowledgeable. I don’t know who makes REI branded clothes and gear, but they do a good job.

Mike R: I like this store for so many reasons. First: they have excellent customer service. Today I walked in with my bike to get my flat tire fixed. A woman approached me and signed me in. Then a man walked up to me and asked if I would like to him to park my bike. I was appalled by this gesture. Second: This establishment has everything here. I mean like… leave that bike area if you want to. You will be buying anything from energy gel to underwear. Third: conveniently located right beside the metro.

Anne Probst: Thank you Jeremy in cycling for taking care of my bike I commute on. Haley assisted and was down to earth and happy. High five to Micah in footwear who helped me find a size in a scarpa I haven’t been able to find in stores in 4 years. He’s super knowledgeable and was connecting with all the customers. Thank you REI DC!

Patrick F.: The 2 stars is not for the products, it's for the lack of service. Lord forbid you need some help. I waited forever even after pushing this button (photo) and a guy that was helping someone else acknowledged they heard me and would be coming. Still waiting as I type this. FYI, I have purched thousands from this store....sigh!!

Louisa Buatti: I visited REI for the first time since the pandemic began. My pick up of an online order went very smoothly. Every staff person I encountered was friendly and helpful--they all offered to direct me to the customer service/pick up area. I was in and out of the store in a flash.

Andrea Wu: I came here to pick up my shoes that I ordered online, and after trying them out in nature, they were too big so I came back to return and get new ones. The staff helping me was very helpful, bringing me different shoes for me to try on. I finally got a pair that fit properly, and checkout was pretty speedy too. Parking on the street might be a bit tough, but it's not too bad!

H Gill: Great store! love REI… but checking out here is always a 15 min wait. The checkout line moves at a snail’s pace, and the managers/supervisors don’t seem to care. I’ve seen customers put items down and leave out of frustration.

Rebecca Tolbert: Generally a good store, but the parking situation is currently very weird. You park in the parking deck and then have to walk all the way around a whole city block because they have blocked off the elevator and stairs. So, you drive into the parking deck and then have this surprise journey ahead of you, through a sketchy alley and everything. Just wanted to give other customers a heads up!

Ben Layton: Bike shop effectively closes at 6:30, not 7:00, since you have to get on a wait-list to get the bike checked in and the wait-list closes at 6:30. Called in advance and told them when I'd get there and they didn't mention that, so came all the way here for nothing. Turnaround on basic repairs also 9-10 days rn, which is honestly nuts.

R: Oddly enough they aren’t dog friendly yet I saw a pitbull walking around without a service vest. The area around is horrendous, good luck finding a parking spot. Really disappointed that REIs aren’t dog friendly yet their competitors REI and Bass Pro is.

12. H&M HOME

LEAVE AN OPINION
346 reviews
H&M HOME
Location
4.4
Products/Services
4.5
Possibility of Parking
4.7
Attention
4.7
Prices
4.2

Address: 3222 M St NW, Washington, DC 20007

Schedule: Open ⋅ Closes 9PM

Telephone: (855) 466-7467

Guy: Home goods store


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Carina Palomino: the stores great and they have great clothes and all other than the fact the the changing rooms are closed. what’s the point of going to a clothing store then buying something and it dosent fit you? i saw several people go up to the blocked off charging rooms and turn back to see them closed. please open the changing rooms it will stop people for wanting to buy clothes

Swan Logan: Well . I was waiting behind two people On cashier line . I was the last on line . Until sudely the line start in the other side . Then the people on the other side saying that the line start here . Fine they let me in first . Then both of cashier only say” I can help who is next on line ? I go to the cashier and he tell me “ Man is pretty simple Line start here “. BUT he help the other people before me to the opposite side and he never said or correct anybody about the Line!!!! SO don’t make me feel bad. Next time make sure there is no two lines HM !!!!!!! Terrible Customer Service ever

Marjolijn Courbet: Funniest thing happened: Hi would love to see the coat the mannequin has on. Oh the one the mannequin in the store AND in the window has on ? Yes both the mannequins. Ah yes we don't have that coat anymore... Seriously ? Why is it on 2 mannequins... Uh well dunno actually. Hilarious....

TR4VL -Josh O-: Great prices but becareful the male workers open the curtains in the dressing rooms while people are inside... i saw a guy in his underwear because the worker had no idea what he was doing. Very surprised HM allows this kind of behavior in their stores. Improper management at this location becareful.

Sheila Marshall: This store needs a new buyer. I use to be able to go to the store in Georgetown and buy a few pieces of black to mix and match. It's totally garbage. Staff don't speak or smile. It's a waste of time and don't throw your money away.

Lana: Terrible customer service. Came at 6.45 and they already didn’t let people in since they were closed. And I needed to make a return exactly on that day! Improve your customer service or hire more stuff, you can’t simply close the store when it’s officially still operating hours!

Angela Davis: Came to do a return on a online order that someone brought my kid. I literally didn’t care if it was 10$’s I was willing to take the store value and buy other items. No i didn't Have a receipt because duh it was a gift. However but hole “manager LIZ” made it the most difficult thing ever. I read her, her own return guidelines and told her it’s ok I’ll take it for whatever value, but no a receipt was needed. I mean This is the nastiest women. She returned part of the same order but not everything because she felt i had attitude per her co worker who finished the transaction. I mean she act as if I wasn’t a customer who needed customer service. What I am going to say is I’ve worked here and shopped here ok and if she can’t do her job she needs to go!

LaToya Conner: Please check your receipts. I had the young lady do a price check and she never took the item off. I called today and Liz, a manager, was very rude and hung up on me. Not only do I have to request a formal compliant, now I have to spend time and additional money to right the way I was wronged. They can pull cameras, look at inventory, or just plain ask the young lady at Checkout to verify the experience. I’m very disappointed seeing the amount of money I spend here. I pray everyone has a better experience.

KATHRYN Morgan: My grand daughter wanted to show me this store..It was very nice ... clean helpful staff

Marwan: Like any other H&M. Huge selection. Friendly and attentive service.

13. SEPHORA

LEAVE AN OPINION
321 reviews
SEPHORA
Location
5
Products/Services
4.7
Possibility of Parking
4.2
Attention
4
Prices
4.4

Address: 1000 F Street NW, Washington, DC 20004

Schedule: Closes soon ⋅ 8PM ⋅ Opens 10:30AM Thu

Telephone: (202) 347-5115

Guy: Cosmetics store


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Minnyon Bey: I've been at this Sephora 1000 F St.NW several times and I don't like the atmosphere! I only go there because it's close to my home! I went there today to return an item I ordered at Sephora.com! I was having problems returning the item because my credit card wouldn't go through! The supervisor or the cashier wasn't very helpful in finding a solution to my problem! It was as if they could care less! Poor customer service! Stores today don't mind taking your money however customer service in most places are awful! And this store is on the list of poor customer service in my book! Anyway I had to call Sephora.com for a solution to return this item I don't want! I will no longer go to Sephora at this location!!
Response: Hi Minnyon, thank you for sharing your thoughts and feedback with us. We’re disappointed to hear that your experience did not meet your expectations. Your input and feedback are vitally important to us. We take pride in our client service and we will most certainly share your concerns with our team.

Keisha Gray: Even tho I was a lil late due to traffic. They Accommodated me for my BD. Layla was Excellent with my BEAT!!

Akula LA (Darkw1sh): Robert is a fantastic representative showed me a lot of products and was able to help me. Also the store is packed with every product under the sun, with a very informative staff.

Makeda V: Very helpful associates - there was a mishap with my in store purchased and it was resolved swiftly. Convenient to metro center and Chinatown stations

Nathaniel Zorach: Nice store and the staff were great just very small! Limited selection if you're going for something more obscure or specific.

Jackie G: Fabulous customer service from Mischelle and JoAnn

Maninder Singh Dang: Good variety on display and very eager, polite and helpful staff.

Tina Muarie: First of all cutos to ya’ll! You all seem very fun, helpful and well trained and good people with great vibes! It was a vibe shopping there and very black friendly which is always a plus! Overall, this is the best Sephora I ever been too and I’ve been to Sephoras all over the map! Shoutout to Raven ❤️ who helped us so much and to Lee (I think thats right) who was the cashier. Im going to attach a photo so you guys know who im talking about. Raven was fun, has a vibrant personality and knows her stuff. No matter what she does she’s going places. & Lee made checkout smooth and easy! Thanks everyone 🤸🏽‍♀️

adi teame: Jemaya and James were great, they both were very knowledgeable of the products and listened to my needs so they could better direct me on what to buy. I appreciate how attentive and patient the associates are at this location.

camilo andres orduz toledo: Always, the staff always helping me out with products my GF askme to bring.

14. Best Buy

LEAVE AN OPINION
1559 reviews
Best Buy
Location
4.7
Products/Services
4
Possibility of Parking
4.7
Attention
4.1
Prices
5

Address: 8449 Leesburg Pike, Vienna, VA 22182

Schedule: Closes soon ⋅ 8PM ⋅ Opens 11AM Thu

Telephone: (703) 748-9814

Guy: Electronics store


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Best Buy: what do users think?


Hum Singhum: I needed some guidance in purchasing wireless earphones. I was provided prompt, courteous, and extremely knowledgeable assistance by Milton S. Although the product I ultimately ended up purchasing is available through several stores in town, after the assistance provided by Milton, I can’t not imagine having purchased it anywhere else. He answered my questions thoroughly and offered to research some more esoteric technical questions I had. What an impressive gentleman! If I had a store, I would hire this guy in a second… And no I don’t know him and I’d never met him before. He really restored my confidence in the ability of resellers like Best Buy to deliver an outstanding customer experience. Congrats to Best Buy in Tysons Corner for having the good judgment to hire such smart and helpful people. I know which store I will be going to for my next product purchase of this type.

Javad Ghandi: Please Please send this sales guy (Brian ) to training to learn how to speak with customers . He is at computer department and he shows attitude to us . The funny thing is he told me “ I have been here for year and a half !!! “ . Guess what Brian , you wont last long with the terrible customer service !!!

Brad Parker: We received really excellent and knowledgeable information and guidance from Chandler when we came in on Memorial Day weekend to replace the appliances for our kitchen. He had great command of the various appliances and helped us put together a package that saved us a significant amount of money while getting the quality and features we were looking for. Three weeks now into our purchase we are very satisfied. Best Buy free delivery and installation and the additional warranty benefits through our total tech membership also added real value to our purchase. Brad & Penha Vienna VA

Jon Mojarro: Katherine was great! Very kind and respectful. Helped me with my checkout items as well as an online order. She needs a promotion with those customer service skills. 6/5 stars.

Kheira Benkreira: I went in yesterday to return some items I wasn't able to use and I totally overlooked the super short return policy on the receipt. I didn't realize it was only 14 DAYS until I was at customer service. The rep who assisted me informed me of the policy but offered to exchange the item. While I wasn't happy about not being able to return, I was very appreciative to at least exchange. I have a toddler so I'm never sure when I can get out to run errands. Surprisingly Best Buy has a lot to offer so I was able to find something. Customer service inside is hit or miss, prior visits I get asked if I need help, this time I waited 10 minutes before giving up to check an open box tv price. Altogether, if you're 100% sure about a purchase and don't mind the 14 day return policy (longer if you have a membership) then I'd recommend this location.

Audra R: Nice staff, but the store is very poorly stocked. I'm on vacation and I left some charger cables for our fitness watches at home. The store had one for my Fitbit, but my husband has a Garmin Vivoactive 3 and he was out of luck. Thankfully there is always Amazon to fall back on.

Edia Stanford-Bruce: I came in for printer ink but like Staples in the next mall over they were out of it. Told I had to wait until Friday the 15th. I'm getting it today through Amazon.Before you spend precious gasoline and time call first. Many stores enduring shortages.

Brianna Nobelkw: Trash geek squad service. If you don't have an Apple Technician on hand, don't allow customers to book appointments and come all the way out to see you to fix an APPLE PRODUCT! That would make sense, right? The customer service for Best Buy in the DMV is notoriously trash. I really thought Tyson's would be better. It's ridiculous!! It only takes a LITTLE bit of communication.

Sophia Michael: The curly haired African American guy/girl whatever they want to declare themselves at the geek squad was rude dismissive, condescending, unempathic and lazy. I certainly do not recommend this place to get your personal devices fix...he looks like one of the guys that got in trouble years ago with geek squad stealing people's photos and selling them. Creep

Viktor Nebrowski: What is happening best buy? Is this a grab your own merchandise? Nobody ask to help. They were just talking to each other.

15. Nordstrom Rack

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1054 reviews
Nordstrom Rack
Location
4.4
Products/Services
4.1
Possibility of Parking
4.7
Attention
4.7
Prices
4

Address: 1800 L St NW, Washington, DC 20036

Schedule: Open ⋅ Closes 9PM

Telephone: (202) 627-3650

Guy: Department store


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Bojana Stef: I never had such a negative experience in Nordstrom. There is a clear sign at the entrance door and in the store stating that if I download their app-get $5off. In from of the cashier and later store manager Ronda I did that and then they declined to give me $5 off as some banner on the app didn't show up - no explanation no nothing. I never had the Nordstrom app before (during covid, I was in Europe, and I just came back, so I didn't have the app). I will communicate this to Nordstrom.as well. If something is advertised, they have to honor it.
Response: We're sorry to hear this was your experience and for any inconvenience this has caused. If you would like any additional follow up to discuss this experience further, please send us an email to dgtlstrrvwsmb@nordstrom.com with more details as well as your contact information and we can certainly arrange that. -Tasha

Darlene jackson: 8/28/21, Voting rights March bring me to DC. And provides me an opportunity to check out Nordstrom Rack. I haven't done so in NY. SALES TIME! I bought 2 $15 T- shirt dresses and a $ 10 sweater!Great bargains at DC's Nordstrom Rack!

Jason Almeida: Great place for branded items at discounted prices. Ok maybe they might not be the style of the season but it's still worth it. Street parking is easily available all around the store. It's not as big as some of the other outlets but you'll still find a great verity of products

Hilda Kroll: The only department store in the area. Clean and organized so that it's easy to find what you're looking for.

George Brightman: Plenty of stock, although uneven from department to department. Staff on hand were friendly, capable and obviously very busy ( probably quite a few out sick or under quarantine ) -- so bring your own sense of fashion, do some browsing, and go home with some serious bargains !

40ish Sophisticate: This is the worst Rack I have ever been to and I am a frequent shopper plus a Nordstrom card holder for decades. The service is very poor. Lots of standing around, only one person checking out but plenty of security though. Will not return. This an update- I am just now seeing that the cashier did not credit my account for my return! This is absolutely unacceptable! I wish I never shopped at this location 😪
Response: Hello, We're sorry to hear about your recent experience at our store. Thank you for your feedback and we'll be sure to share this with our teams.

M Hunt: Horrible "customer service" at this location. Employees are rude and extremely unhelpful. I understand that retail has its challenges and am completely empathetic; however, multiple employees across the board at this location are downright terrible at their job and their attitude is even worse.
Response: Thank you for taking the time to share this with us. We're truly sorry for the disappointing experience and will send this feedback over to our teams. - Trevor

Jon Scott: You never know what you are going to see in the mens shoe dept. I usually come here to ' just browse' but most of the time I find my self purchasing yet another a new pair of kicks!

Stacy Lemery: Nordstrom Rack is a great place, in-person or online for a myriad of goods, particularly shoes since Nordstrom the Department store is known for shoes and carrying extended sizes. I have noticed a shift in the Nordstrom Rack stores to now carry home goods like sheets and bedding. Be careful if you go in there - it's easy to shop, shop, shop!

Leonard Schneider: Great location. Some of the Racks are hit or miss, this is one of the good ones. Nice staff

16. Washington Welcome Center

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516 reviews
Washington Welcome Center
Location
4.9
Products/Services
4.8
Possibility of Parking
4.1
Attention
4.3
Prices
4

Address: 1001 E St NW, Washington, DC 20004

Schedule: Closes soon ⋅ 7:45PM ⋅ Opens 8AM Thu

Telephone: (202) 347-6609

Guy: Souvenir store


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Brenda: This is an excellent gift shop! It is very neat and organized and has nearly everything you could ever want as a souvenir regarding Washington, DC. There are also a lot of great books. One little book we purchased was a bunch of quotes from Abraham Lincoln.

Jonathan French: If you love America, you’ll love this welcome center. The prices are relatively low and there are so many different USA themed items. From mini statues of some presidents to framed documents to shirts and other souvenirs, this shop has it all. I personally bought a t-shirt, a desk art piece and a hard copy of The Constitution. Total was maybe 15 dollars to 20 dollars. It does lean onto the current president (makes sense) but offers some things from older presidents, like Pro Trump memorabilia and Obama era posters and clothes. So everyone is well represented.

Janice Weikal: This place opens at 9 am - 8 pm. The opening on this site was wrong. If you are going on your I suggest you get your water here. There is a Hard Rock cafe across the street.

Stephanie Marie Hernandez: Great place for nice souvenirs at a great price point. My family and myself were there June 23rd, we stopped in after having lunch at the Hard Rock Cafe across the street. We purchased quite a few things. When we arrived back in Texas we realized we were missing 4 items. I called them immediately and spoke with Michelle, she was very friendly and helpful, she kept in contact with me until her manager was back at the place of business. I was able to talk to the manager today, I didn’t catch his name, but he help me out so much. All my items are being shipped to me now. Thank you so much for the great customer service. I will forever be appreciative of what y’all did for me! Especially Michelle. She was amazing to work with.

Don Patterson: That. Was. Awesome!!! I was not looking for this place, and had no clue they were still open as I approached (due to major closures during pre-innauguration weekend). I was the only customer at the time, and the employees were welcoming and offered any assistance. I enjoyed my time simply browsing for a few things as souvenirs of the event, and they had LOTS to choose from. Prices were less than I'd assumed, and offered several items on great sales. The retail items are nicely organized and the place was very clean. Extremely easy to recommend to others when visiting DC.

Janice Weikal: This place has all souvenirs you need to say you were here. The big bus tours starts here also.

AZILE NAMWOB: We were very attended by Mckenzie, Dominique, Marquis, Doug and even the Manager with a pleasant greeting to bring our checks.One of the best places we ate while visiting DC. The food was delicious (sorry for not taking photo/posting with food) great customer service, drinks were awesome!

Aimee Lim: This place offers wide variety of souvenier stuff and offers comfortable shopping experience. Big shop and not crowded. Staff/ casher was friendly and helpful. They offer shipping too. Reasonable prices.

Kealan O'Doherty: Be careful when purchasing items here. I bought this mug assuming it was useable and in tact, as is a reasonable assumption to make when buying a mug. When I got home I noticed it had previously been broken and glued back together. The top of the point where they glued it is sharp and hazardous, this faulty item is dangerous and should not have been sold.

Shawna Martin: Great gift shop and decent prices! I went twice in a three day trip.

17. Old Navy

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183 reviews
Old Navy
Location
4.7
Products/Services
4.4
Possibility of Parking
4.8
Attention
4.7
Prices
4.2

Address: 3100 14th St NW Space #117, Washington, DC 20010

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 299-0650

Guy: Clothing store


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wind day: Great customer service ! I have been here quite frequently and the women working there have been super helpful and sweet. Even the male guards are polite and greet you at the door :) Great place to shop !

Michael Miller: Great customer service. Public bathroom. Clean well organized store. No on sight parking.

Mya Sinclair: Just fair that I will review after shopping here so mnay times. Love the Old Navy and what they make. Prices are OK and amazing on sales.

Darryl Carter Stevens: Everyone is friendly and helpful. My cousin and I went to buy some clothes for my nephew. It was easy to find his size with plenty of options we able to find some great stuff. Plus we were able to get a discount. A very pleasant shopping experience.

Rebecca Jones: Store is so neat and clean. Everything so well organized and Mgr and male staff member was so helpful and pleasant. Very nice store and they are having a great sale this week. Will definitely be shopping there more in the future.

keva bates: This particular location did not have a lot of customers at 5pm on a Sunday. There are new items out with a nice size clearance section in the women's department. The lines were quick. Employees were helpful and friendly.

Lonshanda hillard: I love to do in-store pick-up they are on point with it

Sheneil Black: Shout out to Latoya!!! I needed to swap something for a different size but they no longer had it in store. She kindly suggested she could order online for me. Thank you!

Vander Barfield: Very respectful workers love the cleanliness n customers first vibe thanks Ms V for vander

Donna WalkerJackson: The security person at the front door is rude. I said good morning and he turned his head, that's why he can't catch a thief but I did and I dont work there.

18. Target

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777 reviews
Target
Location
4.4
Products/Services
4.6
Possibility of Parking
4.3
Attention
4.2
Prices
4.9

Address: 3100 14th St NW Ste 201, Washington, DC 20010

Schedule: Open ⋅ Closes 10PM

Telephone: (202) 777-3773

Guy: Electronics store


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Chaturbhuj bhojwani: Very nice and clean store parking available in the basement, Only problem always low on the food inventor and produce and grocery.

Cliodhna MacFadden: We purchased the Element 65” TV, and after 3 days the backlight broke. We tried everything to fix it. Without a box or receipt in hand, we brought it back to see what may be possible to do. Associates TK, Nicole S, and Anton were able to use the debit card used to purchase to look up my receipt to get our return sorted. We so appreciate them going truly above and beyond to show us their compassion and excellent customer service.

Jasmine Thomas: Mobile Tech Has A Rude Raspy Voice Lady Working There. Ms.Kathy Is Extremely Unprofessional & Doesn’t Know What She Is Talking About. She Lied & Told Me That An AT&T Phone Was Unlocked. The Phone Wasn’t Unlocked & I Was Trapped In A Contract. I Explained To Her That I Wanted A Unlocked Phone & She Insisted On Telling Me The Phone I Bought Full Price Was Unlocked, Yet I’m Getting Stuff In My Email Saying I Have A Contract That I Have To Pay Off My Phone. Her Attitude Is Stank & She Never Has Her Mask Up On Her Face. Columbia Heights Target Do Better, Her and Her Unprofessional Ways Are Bringing Your Company Down Tremendously. I Will Be Reaching Out To Corporate!

Shayna Deverman: Dirty, unorganized, extremely low stock on everything. Items thrown everywhere, picked over. Shoe isle was a disgrace. Nice they have an “Ulta”, but very limited items. Took me several minutes to figure out where body wash was. Haircare, travel, makeup is all grouped together in the front/middle-like typical but body wash/deodorant was clear on the end of the store. Terrible flow. All that looking and they had very limited washes! Men’s selection had more to choose from. Went in there with a very basic list and got one thing on it… my nearest Walgreens was more helpful…disappointing since I love me a Target trip. I won’t be back to this one.

Kaila Gilbert: Good store, could benefit from more helpful signage 😂 idk throw a digital map on the wall or something. but even though I got vertigo/whiplash/confused trying to find a suitcase (they're on the 2nd floor in the wayback) no complaints and the people are good. Most people do self checkout bc line passes fast, so don't be intimidated if it's long. Idk choose your adventure. Shoe section looks a litttle crazy in the afternoons, but that's consistent with the behaviors/type of people who live here lmao. Moving too fast, not putting stuff back, lowkey entitled ahaha

Adah Deveaux: This review is for the starbucks within target. My drinks were great but a little of a wait. The actual target was customary.

Thomas Nali: NO PARKING VALIDATION Poor inventory. This is on a regular old Monday. I asked for the product I was looking for, they checked in the back, and said it was too hard to get to and another employee would work on it, but they don’t know how long it will be. This was at almost noon. Look at how few dairy products are on the shelf. Staff continued to prove unhelpful. I asked four different employees where a type of product was and they each told me to find someone who worked in that dept. OR they just told me they “probably don’t have it” WITHOUT even looking or bothering to find where it should be!! They tried to walk off but I said I am not satisfied until we find the shelf where it should be, and I’ve been looking for fifteen minutes. Took all of that to get some help finding one little thing.

Ted Socha: Ever since this Target added self-checkout, they've relied solely on it. At most, they open only one regular checkout line if self-checkout gets long. Better off going to the CVS across the street. 10/7/19 update: this place either needs to solve their self-checkout problem or open up more than one regular cash register

Sade Wilson: I was shopping today at the Washington D.C target store and was purchasing gift for my family I found some nice things and for a really good price. I went to check out and the items were ringing up different from what the price was upstairs I explained to the cashier he called for a manager. The manager name tiffany came and refuse to change the price the for two of the items but change it for the other too items. I continue checking out because I didn’t want to wait to long after I was done checking out I went upstairs to take pictures to show the manger she still refuse and walk away.

Donna Walker: Buyers we aware the prices in Target are going up every week and its terrible and make sure you know the prices of your items because the shelf price and the register price can be different at times. Security was following me for no reason so I had t let him know you are following the wrong person. I catch more people stealing at Target and I do not work there. Also, some of the employees are so rude. I will be recording my conversations with the employees when I need to ask for help as proof of how rude some of them can be.

19. Best Buy

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1822 reviews
Best Buy
Location
4.3
Products/Services
4.4
Possibility of Parking
4
Attention
4
Prices
4

Address: 3401 Richmond Hwy, Alexandria, VA 22305

Schedule: Closes soon ⋅ 8PM ⋅ Opens 11AM Thu

Telephone: (703) 519-0940

Guy: Electronics store


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Landis Rojas: Nice place to stop by if you want to get new high tech products like laptops, PC, smart watches, gaming, toys, smartphones and more. The customer service is very nice and kind, they can help you to resolve your inquiries. It's s big warehouse and the prices are super good too and many offers. I recommended Best Buy!

Subrina W: Ammanique was great! Extremely helpful and very knowledgeable about products at Best Buy. Took us immediately to what we were looking to find in the huge Best Buy store and helped us with product selection.

Ieshia Baskett aka Hernandez: I got a open box too of the line washer. I selected the " excellent " option but it was by no means that. Called support and they was very timely and not at all helpful of the lengthy time wasted. Now this was a well research purchase and open box of large appliance is rare. I was in area helping out my Ex when I found the UNIVERSE said I'm once again working in your favor. Turns out 2 times for the last words support told me be4 drop call was they had another (false) to choose from and the manager will definitely help out. Well we'll well. He did and drop it to Fair condition prices so savings on top of saving. Then tells me he has the matching dryer. Now that's not on the budget but can be worked out. Especially if my guy one of the awesome mangers do fair price on that too. When your blessings come in !!! What the creator has for you!!! ❤❤🙏🙏😁😁

Sgt. Quackers: My review is for the installation service. I booked the service online to install a Garmin camera in my 2020 Ford Explorer. Booking online worked fine. No issues, not a lot of available dates but it may just be because they are busy. I got several reminder emails for my appointment as it was two months out from when made it. The Friday before a Monday appointment they called me to confirm. They made sure I had all the parts needed and told how long it would take. Day of the started working on it promptly at my appointment time. They asked where I wanted it installed and provided advise where it should be. Once completed they called and I picked up my car. The wiring job was great. I can't even see the wire beyond where it leaves the camera. The camera is in a great spot, out of the way but also in the middle where it will capture the best video. I would definitely recommend their service for hard wiring a camera

Henok Garedew (Henny breezy): I like this Best Buy so much, they have everything I need for same day pickup.Very helpful staff. I recommend it.

Kev- keepingitreal: Great atmosphere! Staff was helpful and friendly! Best Buy offer a wide variety of electronics, accessories and appliances. If you buy any equipment from Best Buy, the Geek Squad can help you with installation in your vehicle and or in your home.

Rogi: It did have air conditioning so one. The customer service wasn't necessarily bad but rather non existent. Not ideal when they lock up stuff like smart watch bands.

rachel braley: I have been trying to get in contact with somebody from this store for over a week to no avail. All calls are directed to the call center, which would be fine, except no one at the call center knows how to transfer me to the store line except maybe 1 out of every 12 people. Not only has the call center been unable to help me with what I need (which is why I need to get in contact with someone from the actual store) they have placed me on the call back list probably 5 times in the last week and a half and I haven’t gotten a single call back. ONE person knew how to transfer me to the store line but when I called I was sent to voicemail. I left a voicemail with my information on the ACTUAL store line and never heard anything back. I cannot go into the actual store because I now live three hours away, so getting in touch with someone over the phone is really my only option. However actually getting someone on the phone seems to be impossible so I really don’t know what to do at this point. The call center itself has been a bit of a nightmare. They keep trying to find my “Best Buy account” except I don’t have one but they think if they look up my phone number for the 1,000th time it will suddenly magically appear. Talking to the call center makes me feel like I’m in the Twilight Zone with how many times I’ve had to tell them I DONT HAVE A BEST BUY ACCOUNT. And one person hung up on me when they were only able to answer my questions with “I don’t know.” Honestly ridiculous. I’m currently looking into buying a new computer and a new TV but it won’t be at Best Buy. I will be taking my business elsewhere due to how much trouble I’ve had to go through. It shouldn’t be this hard to talk to somebody in the store.

Dottie “Dottie” Mount: My Best Buy experiences have been hit or miss, but this location has removed any hesitation that I had about Best Buy. The young man that helped me, Ezra, was fantastic! Very knowledgeable and made sure I got what I needed. I was very confused about what laptop to purchase based on my needs, and Ezra cleared it all up! He stayed with me, shopped on BestBuy.com until I found what I wanted. His customer service skills are exceptional and made me feel like I was the only customer. His follow thru and patience are worth the commute to this location! Thank you!!!

Houston: Yesterday, I had a great interaction in the elcectronics (PC/Laptop) section of the Best Buy in Potomac Yard (Alexandria VA). I was informed of products, directed to the appropriate section, and escorted to the cashiers counteres by Jefferey. He was a pleasure to be around and was very informative, sharp, and gave suggestions for a proper purchase. I left the store feeling comfortable with my purchase and will go back for further business. Thank you Jefferey!

20. H&M

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621 reviews
H&M
Location
4.3
Products/Services
4.6
Possibility of Parking
4.2
Attention
4.6
Prices
5

Address: 1025 F St NW, Washington, DC 20005

Schedule: Closes soon ⋅ 8PM ⋅ Opens 10AM Thu

Telephone: (855) 466-7467

Guy: Clothing store


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Georgia Hensley: I really enjoyed visiting this H&M. We needed new dresses before going out for a night on the city so we stopped by the H&M closest to our hotel. My sister and I bought a few blouses and some really nice dresses. This place is clean, modern and shiny! Lots of inventory to look through. We were pleasantly surprised. Cute kids clothes as well. This H&M is located at 1025 F St. NW in Washington DC

Gothicah: On certain days, can display a great selection of good finds... on other days it can just be a very messy store. But one of the regular locations I frequently visit.

Lorraine McGhee: The cloth is beautifully set up to pull you in, prices good. Helpful staff, need more smiles though. Other than that I will go there again to by clothes that actually fits my shape and makes me look 👍👍👍👍👍.

Your Helpful Wendy: The lady in the cash register were so nice with me helping me with the questions I have. I signed up to their rewards program to get points on my future shopping. The store was a little confusing. They had good sales.

Jamie McIlwaine: I love H&M but not this location. They could care less about customer service.

Renita Lake: I almost never walk out of here empty handed🤣🤣 I took advantage of the sale and bought 2 sweaters. The associates are always nice and friendly, and the registers are always speedy at this location.

Dayili 7: Mmm it’s good but expensive.

May Arnold: I really like the fabrics they work with, it doesn’t give me allergies .

Uptown Girl: The staff is so miserable. I like shopping this store when I’m downtown, but would rather shop online to avoid rude employees. The people that work on the second level are the absolute worst.They go out of their way to ignore you.

Bonnie: Clothes are well organized but a staff who worked upstairs on 7/11 around 5-6 pm was not friendly to customers. I only asked what time they close the store and she said 7 pm and didn't even look at me and seemed very ungrateful and bothered.