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Cell phone store
1. T-Mobile - Washington
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· 97 reviews
1146 Connecticut Ave NW, Washington, DC 20036
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Sebastian casino: do wonders for this location. Thanks guys! I had such a great experience here. Gayland and E (I believe is her name) were amazing to work with. They made switching to T-mobile a fun and easy experience. I suggest you keep them around, they will do wonders for this location. Thanks guys!was smooth and that I would have no problems while I was switching . They transferred all my information to the new device and also put the case and screen protector on my new phone. They were very professional and I highly recommend this T-mobile. Easily, the best T-mobile store I’ve ever been it. I Came into this T-mobile store to upgrade my phone. Nicholas and Jessica went beyond the call of duty to make sure my transition was smooth and that I would have no problems while I was switching . They transferred all my information to the new device and also put the case and screen protector on my new phone. They were very professional and I highly recommend this T-mobile. Easily, the best T-mobile store I’ve ever been it.
Huck Rocca: Worked with Katie and Nikki to switch over from Verizon to T-Mobile and they couldn’t have been more helpful during the process! They stayed late past closing time to resolve our issues and made my sister and I feel extremely valued as customer. Thank you so much!! :)
Wafa Faith Hallam: I’ve been a T-Mobile customer from the very beginning and always appreciated their amazing customer service. I stopped by this store to check some phones and ask questions. Brice helped me through it all clearly and honestly. He couldn’t have been more helpful or more patient. Thanks, Brice. You’re the best!
Brett Raud: Brice Gibson and his colleagues are honest professionals. He matched my needs to the tech, no upselling. Just great customer service with high substantative knowledge (he knows his stuff).
Valentina Apa: Chris was extremely helpful in assisting me with transferring my service and phone number over to T-Mobile from AT&T. The staff here is very personable and friendly and they work efficiently. I definitely recommend this location. Thank you Chris for your help today!
Sholz West: Efficient Tech guys were on standby very helpful.
Honey Marie: I visited this store on my lunch break yesterday and was really in a rush. The store was busy and I was frustrated I had to wait. I was pleased however to have been greeted right away and logged in to save my place in line. The representative figure out what I needed and because it was a quick bill pay, he asked the two gentleman that were logged in ahead of me if it was okay to quickly take my payment so I could make it back to work in time. Luckily they agreed and I was finished in seconds. Ashamed to say, I came into the store frustrated but left happy. The rep quickly looked at my account and let me know I was eligible for some additional savings and offers; I wish I remembered his name :-( He even mentioned something about business offers. I scheduled an appointment and will def be back at the end of week to review what I have available, just started my own cupcake business. Thanks!
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Electronics store
2. Best Buy - Washington
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· 2198 reviews
3100 14th St NW Ste 203, Washington, DC 20010, United States
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Kiffa Shirley: Excellent service, clean store, full of big screen TVs ready for Christmas shoppers. If you’ve not been to the Columbia Heights Best Buy, is so convenient to the metro, and other shopping, and it put me in the Christmas Spirit.
Lady Elexia: I love best buy as a rule, no matter where I find them. The columbia heights location is nice, but it is a bit on the small side. While I could find the basics, their selection of new items was a bit lack lusture. Customer service is always perfect, at least in my experiences.
Dawn Develin: Mack was amazing. He sat with me patiently and help me with my phone purchase. I very confused and not very savvy with technology and he treated me with respect and help me through every step without getting frustrated. Overall everybody at Best buy has been phenomenal but he went above and beyond.
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Phone repair service
3. Real Mobile Repair - Washington
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· 132 reviews
1915 7th St NW, Washington, DC 20001, United States
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Asanté Marrow: Mohammed was SO SO nice, friendly, and helpful!! He informed me about a lot of things that work with my phone and saved me a lot of time and money!! I 100% recommend them, even if you just have questions. Very nice people.
Miranda Dixon: Great quick service. They ordered the part for my broken Samsung screen, it was there the next day, and they were able to fix my phone in an hour while I got lunch.
Milan: Super fast, excellent service, friendly, efficient and probably the best price in DC. Nasser rocks as well the whole team next door! I am truly impressed!
Rosalinda Edwards: Would definitely recommend them again and again to anyone needing a screen repaired. Fixed my IPhone 📱 screen for me in 30 mins. I was able to go pick up a smoothie and by the time I had made it back it was ready. Great Service would definitely utilize their services again, plus the waiting music is a whole MooD and then some.
Rqkih Ibrahim: Definitely A+ customer service!! They fixed my iPhone screen/home button and iPad screen all for a reasonable price and it looks as good as new. Highly recommend checking this place out if you don’t want to break your bank to fix your devices.
art barrientes: 1st time writing a review ever. Honestly never felt the need to do one before until today. But I smashed my phone and shattered the screen. Googled some shops in the area and stumbled across this place. Called and Mohammad said he could fix it in 15 mins. It took me longer to drive there than it did for him to fix my phone. He was upfront about prices and gave me several options that best suited my financial situation. Hope to never need another fix but if I do it will be there.
Merika Coleman: I am visiting DC for a conference and the State of the Union Address. I broke my screen during the conference. Mohammed came to my hotel to fix the screen and saved the day!! He was pleasant and worked really fast to get my phone back up and running!!
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Electronics store
4. Apple Carnegie Library - Washington
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· 537 reviews
801 K St NW, Washington, DC 20001
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Vi Rodriguez: This is a very cool building to visit. The history behind it is also very interesting which you can learn all about it in the basement. The building is very clean!! Lots of staff available to help answer any questions you may have. The first and main floor is the Apple store but it’s not like a regular Apple store. There is a huge selection of all of Apple’s products. On the second floor is a digital art gallery and the library but they were both clothed when I came on a Saturday. Still a cool visit and it’s free to enter and walk around.
livingmytruth 2: Michael, Gunner and Taylor were absolutely amazing. This was by far the best Apple store i ever been in. As soon as i walked in the door i was greeted by Taylor and Michael. They made me feel at home. They answered all my questions and eased all my fears about this big new location. Then i met with Gunner ( who happens to be deaf) and he was absolutely a joy. He was efficient, fast and he really made me feel comfortable through my process of getting an new ipad. Way to go Apple, this is the kind of experience i am looking for
Daria Willis: The Apple Store was quite an experience! I loved it! The staff was wonderful! Knowledgeable, helpful and courteous! I had an appointment for a phone and I requested help with my Mac laptop. They took care of it, cleaned it up and now its almost like new even though it is 8 yrs old! Excellent!!!
Vinh Mai: Great layout, no pushy salespeople, very helpful staff. My guy Marcus was fantastic from beginning to me leaving with a new phone.
Charlie Olsen: Great service from the staff. Walked in and immediately had a staff member helping me and was out with my purchase in less than 15 minutes. Also the library building has a museum upstairs that’s really cool. 10/10 shopping experience.
Seva Narkute: I have received the best service at this Apple Store location. I highly recommend making an appointment before visiting as this beautifully located store stays busy, although the staff there has been extremely helpful and understanding even on the times when I showed up without an appointment. :)
Mauricio Pretto: I had one of the best experiences shopping in my life here The person that was helping me was death and had a interpreter in a FaceTime to help him. This is the true inclusion of technology. Amazing! I left crying of joy! Congratulations apple! This was incredible!
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Electronics store
5. Walmart Supercenter - Washington
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· 7111 reviews
99 H St NW, Washington, DC 20001
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Sassy Sauce: Mixed experience with this store. It’s a good location and there is parking available in the underground garage. First 2 hours are free. The store has items locked in a case that I couldn’t understand. For example, women’s underwear and some personal hygiene items. Also, the store wasn’t too crowded while I was there and the associate I asked to help me gave me clear directions as to what aisle the product I needed would on. The parts of the store I visited were clean and the overall shopping experience was ok. No major complaints. Just strange observations about profits being locked behind glass.
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Computer store
6. Micro Center - Merrifield
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· 3637 reviews
3089 Nutley St, Fairfax, VA 22031
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Joseph Pietroluongo: Micro center has everything. I had never been to one before but if you are doing anything gaming they have pretty much everything. Feels a bit like a used car dealership inside however. The staff always approached me which is engaging but I just wanted to browse and didn’t want to be sold anything. It is probably more helpful for people who don’t have any idea about computer components, but it felt very off putting to me.
Devon Janes: Came here a few weeks ago to pick up a gaming laptop. I found the one I wanted online, gave them the SKU number, and had a quick and easy checkout. It probably would have been easier if I had reserved it online for pickup since they seem to have a good process for that. The store is well stocked and well staffed and should be the first place you visit when looking for electronics.
rareflowersinatomb: I was looking at gaming laptops and found some great deals at MicroCenter, and a good price on the exact model that I was most looking at. Store is a bit out of the way for me but not much of a selection at other stores nearby unless you want to WAY overpay at Best Buy...and hope it never fails since their support is trash. Only way to get a better deal would be to toss the dice with an Amazon listing, and even then could only have shaved off about $100, which would be gone if you ever had to ship your computer off for service. -Large store with a lot of stock, and they keep it clean and organized -Staff has been friendly and helpful -Very competitive pricing
Fronzy 101: This computer superstore has everything from building complex circuitry projects to building high-end custom PCS, workstations and everything into between. They also have a apple section and a home theater section with very knowledgeable staff. I use the micro center CC card that gives me an extra 5% off as well as better pricing with rebates.
Stoonookw: Bought a bunch of hard drives and misc stuff. The customer service here is absolutely next level!!! Thanks Christopher F for you superb knowledge
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Electronics store
7. Walmart Supercenter - Washington
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· 6250 reviews
5929 Georgia Ave NW, Washington, DC 20011
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Arielle M. (Mermaid): This is the best Walmart in DC. I actually drive out the way to go to this walmart. They even have a better food selection than Giant. For Easter I found 48 count of empty eggs for 1.98!! Which is amazing because I would of spent way more if I went anywhere else!
Sarah West: A large mixed selection of items you can get any 3 for TEN DOLLARS. Selected high end new items are priced accordingly. Kids, mens, and womans apparel and shoes. If you have the knack for treasure hunting in thrift stores.....THIS PLACE IS FOR YOU. thrifty and unique pieces all year round
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Department store
8. Macy's - Washington
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· 3524 reviews
1201 G St NW, Washington, DC 20005
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Muniba Khan: Stopped by from out of town since the weather ended up being a lot colder than expected. We were able to find some winter wear for a reasonable price, although I wish they had a wider selection of warm coats and some gloves for these cold fronts. Everyone that helped us was super great and friendly!
Jacqueline Francis: I went with my daughter to return a sport jacket and to look around for any new items. My daughter met her former coworker who was kind enough to assist with her return. The experience painless and without incident. After the return, we made our to the children department. My daughter wanted to see if there anything new out for babies 18-24 months. There were some times, but nothing much that caught her. My grandson did grab a footsie pajama and my daughter saw a cute pair of sneakers and a tee shirt. Very cute 😍! The checkout rep was very friendly, and he was the manager. Overall, a great experince🙏🙏🙏
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Electronics store
9. Apple Georgetown - Washington
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· 1399 reviews
1229 Wisconsin Ave NW, Washington, DC 20007
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vze1nv91: At the moment Apple wants you to order their products online and only go to the store for pickup. I got there an hour before my reservation time and asked if I could get my product. They were gracious, did it and I was out in ten minutes. It was so enjoyable I almost splurged on an Apple Pencil. Apple is very particular about the buying experience and it shows in the professionalism of the staff.
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Electronics store
10. Walmart Supercenter - Washington
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· 5946 reviews
310 Riggs Rd NE, Washington, DC 20011, United States
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Kev- keepingitreal: This Walmart Supercenter offers a wide variety of fresh fruits, vegetables and other optional food and items to choose from. Staff was friendly and helpful. This location offers a free underground parking garage.
Nsoseh Quistoran: I went there to pick some stuff for myself. Good prizing and amazing products. Recommended to go shopping 🛒🛒
K A: Easy, convenient and affordable shopping. I really enjoyed shopping at this particular Walmart location. It’s big, organized and well stocked. They have different sections such as the pharmacy, bike shop, auto care, money center, entertainment and household items section to mention a few. Express Self Checkout✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheelchair Accessible Parking 🅿️ Adequate Parking Space ✅ Shopping Cart Conveyor ✅ 🚻Restroom ♿️Wheelchair Accessible Restroom
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Camping store
11. REI Co-op - Washington
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· 671 reviews
201 M St NE, Washington, DC 20002
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Michael Brown: As a company, REI should not inflict their political beliefs onto customers. That said, they carry good gear and this particular location is fantastic. Every time I have come here they have exactly what I need. The staff are friendly and helpful and generally knowledgeable. I don’t know who makes REI branded clothes and gear, but they do a good job.
Mike R: I like this store for so many reasons. First: they have excellent customer service. Today I walked in with my bike to get my flat tire fixed. A woman approached me and signed me in. Then a man walked up to me and asked if I would like to him to park my bike. I was appalled by this gesture. Second: This establishment has everything here. I mean like… leave that bike area if you want to. You will be buying anything from energy gel to underwear. Third: conveniently located right beside the metro.
Anne Probst: Thank you Jeremy in cycling for taking care of my bike I commute on. Haley assisted and was down to earth and happy. High five to Micah in footwear who helped me find a size in a scarpa I haven’t been able to find in stores in 4 years. He’s super knowledgeable and was connecting with all the customers. Thank you REI DC!
Louisa Buatti: I visited REI for the first time since the pandemic began. My pick up of an online order went very smoothly. Every staff person I encountered was friendly and helpful--they all offered to direct me to the customer service/pick up area. I was in and out of the store in a flash.
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Home goods store
12. H&M HOME - Washington
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· 346 reviews
3222 M St NW, Washington, DC 20007
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KATHRYN Morgan: My grand daughter wanted to show me this store..It was very nice ... clean helpful staff
Marwan: Like any other H&M. Huge selection. Friendly and attentive service.
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Cosmetics store
13. SEPHORA - Washington
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· 321 reviews
1000 F Street NW, Washington, DC 20004
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Keisha Gray: Even tho I was a lil late due to traffic. They Accommodated me for my BD. Layla was Excellent with my BEAT!!
Akula LA (Darkw1sh): Robert is a fantastic representative showed me a lot of products and was able to help me. Also the store is packed with every product under the sun, with a very informative staff.
Makeda V: Very helpful associates - there was a mishap with my in store purchased and it was resolved swiftly. Convenient to metro center and Chinatown stations
Jackie G: Fabulous customer service from Mischelle and JoAnn
Maninder Singh Dang: Good variety on display and very eager, polite and helpful staff.
Tina Muarie: First of all cutos to ya’ll! You all seem very fun, helpful and well trained and good people with great vibes! It was a vibe shopping there and very black friendly which is always a plus! Overall, this is the best Sephora I ever been too and I’ve been to Sephoras all over the map! Shoutout to Raven ❤️ who helped us so much and to Lee (I think thats right) who was the cashier. Im going to attach a photo so you guys know who im talking about. Raven was fun, has a vibrant personality and knows her stuff. No matter what she does she’s going places. & Lee made checkout smooth and easy! Thanks everyone 🤸🏽♀️
adi teame: Jemaya and James were great, they both were very knowledgeable of the products and listened to my needs so they could better direct me on what to buy. I appreciate how attentive and patient the associates are at this location.
camilo andres orduz toledo: Always, the staff always helping me out with products my GF askme to bring.
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Electronics store
14. Best Buy - Fairfax County
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· 1559 reviews
8449 Leesburg Pike, Vienna, VA 22182
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Hum Singhum: I needed some guidance in purchasing wireless earphones. I was provided prompt, courteous, and extremely knowledgeable assistance by Milton S. Although the product I ultimately ended up purchasing is available through several stores in town, after the assistance provided by Milton, I can’t not imagine having purchased it anywhere else. He answered my questions thoroughly and offered to research some more esoteric technical questions I had. What an impressive gentleman! If I had a store, I would hire this guy in a second… And no I don’t know him and I’d never met him before. He really restored my confidence in the ability of resellers like Best Buy to deliver an outstanding customer experience. Congrats to Best Buy in Tysons Corner for having the good judgment to hire such smart and helpful people. I know which store I will be going to for my next product purchase of this type.
Brad Parker: We received really excellent and knowledgeable information and guidance from Chandler when we came in on Memorial Day weekend to replace the appliances for our kitchen. He had great command of the various appliances and helped us put together a package that saved us a significant amount of money while getting the quality and features we were looking for. Three weeks now into our purchase we are very satisfied. Best Buy free delivery and installation and the additional warranty benefits through our total tech membership also added real value to our purchase. Brad & Penha Vienna VA
Jon Mojarro: Katherine was great! Very kind and respectful. Helped me with my checkout items as well as an online order. She needs a promotion with those customer service skills. 6/5 stars.
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Department store
15. Nordstrom Rack - Washington
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· 1054 reviews
1800 L St NW, Washington, DC 20036
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George Brightman: Plenty of stock, although uneven from department to department. Staff on hand were friendly, capable and obviously very busy ( probably quite a few out sick or under quarantine ) -- so bring your own sense of fashion, do some browsing, and go home with some serious bargains !
Leonard Schneider: Great location. Some of the Racks are hit or miss, this is one of the good ones. Nice staff
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Souvenir store
16. Washington Welcome Center - Washington
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· 516 reviews
1001 E St NW, Washington, DC 20004
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Brenda: This is an excellent gift shop! It is very neat and organized and has nearly everything you could ever want as a souvenir regarding Washington, DC. There are also a lot of great books. One little book we purchased was a bunch of quotes from Abraham Lincoln.
Jonathan French: If you love America, you’ll love this welcome center. The prices are relatively low and there are so many different USA themed items. From mini statues of some presidents to framed documents to shirts and other souvenirs, this shop has it all. I personally bought a t-shirt, a desk art piece and a hard copy of The Constitution. Total was maybe 15 dollars to 20 dollars. It does lean onto the current president (makes sense) but offers some things from older presidents, like Pro Trump memorabilia and Obama era posters and clothes. So everyone is well represented.
Janice Weikal: This place opens at 9 am - 8 pm. The opening on this site was wrong. If you are going on your I suggest you get your water here. There is a Hard Rock cafe across the street.
Stephanie Marie Hernandez: Great place for nice souvenirs at a great price point. My family and myself were there June 23rd, we stopped in after having lunch at the Hard Rock Cafe across the street. We purchased quite a few things. When we arrived back in Texas we realized we were missing 4 items. I called them immediately and spoke with Michelle, she was very friendly and helpful, she kept in contact with me until her manager was back at the place of business. I was able to talk to the manager today, I didn’t catch his name, but he help me out so much. All my items are being shipped to me now. Thank you so much for the great customer service. I will forever be appreciative of what y’all did for me! Especially Michelle. She was amazing to work with.
Janice Weikal: This place has all souvenirs you need to say you were here. The big bus tours starts here also.
AZILE NAMWOB: We were very attended by Mckenzie, Dominique, Marquis, Doug and even the Manager with a pleasant greeting to bring our checks.One of the best places we ate while visiting DC. The food was delicious (sorry for not taking photo/posting with food) great customer service, drinks were awesome!
Aimee Lim: This place offers wide variety of souvenier stuff and offers comfortable shopping experience. Big shop and not crowded. Staff/ casher was friendly and helpful. They offer shipping too. Reasonable prices.
Shawna Martin: Great gift shop and decent prices! I went twice in a three day trip.
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Clothing store
17. Old Navy - Washington
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· 183 reviews
3100 14th St NW Space #117, Washington, DC 20010
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wind day: Great customer service ! I have been here quite frequently and the women working there have been super helpful and sweet. Even the male guards are polite and greet you at the door :) Great place to shop !
Michael Miller: Great customer service. Public bathroom. Clean well organized store. No on sight parking.
Mya Sinclair: Just fair that I will review after shopping here so mnay times. Love the Old Navy and what they make. Prices are OK and amazing on sales.
Darryl Carter Stevens: Everyone is friendly and helpful. My cousin and I went to buy some clothes for my nephew. It was easy to find his size with plenty of options we able to find some great stuff. Plus we were able to get a discount. A very pleasant shopping experience.
Rebecca Jones: Store is so neat and clean. Everything so well organized and Mgr and male staff member was so helpful and pleasant. Very nice store and they are having a great sale this week. Will definitely be shopping there more in the future.
Lonshanda hillard: I love to do in-store pick-up they are on point with it
Sheneil Black: Shout out to Latoya!!! I needed to swap something for a different size but they no longer had it in store. She kindly suggested she could order online for me. Thank you!
Vander Barfield: Very respectful workers love the cleanliness n customers first vibe thanks Ms V for vander
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Electronics store
18. Target - Washington
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· 777 reviews
3100 14th St NW Ste 201, Washington, DC 20010
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Chaturbhuj bhojwani: Very nice and clean store parking available in the basement, Only problem always low on the food inventor and produce and grocery.
Cliodhna MacFadden: We purchased the Element 65” TV, and after 3 days the backlight broke. We tried everything to fix it. Without a box or receipt in hand, we brought it back to see what may be possible to do. Associates TK, Nicole S, and Anton were able to use the debit card used to purchase to look up my receipt to get our return sorted. We so appreciate them going truly above and beyond to show us their compassion and excellent customer service.
Adah Deveaux: This review is for the starbucks within target. My drinks were great but a little of a wait. The actual target was customary.
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Electronics store
19. Best Buy - Jefferson Houston
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· 1822 reviews
3401 Richmond Hwy, Alexandria, VA 22305
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Subrina W: Ammanique was great! Extremely helpful and very knowledgeable about products at Best Buy. Took us immediately to what we were looking to find in the huge Best Buy store and helped us with product selection.
Henok Garedew (Henny breezy): I like this Best Buy so much, they have everything I need for same day pickup.Very helpful staff. I recommend it.
Kev- keepingitreal: Great atmosphere! Staff was helpful and friendly! Best Buy offer a wide variety of electronics, accessories and appliances. If you buy any equipment from Best Buy, the Geek Squad can help you with installation in your vehicle and or in your home.
Dottie “Dottie” Mount: My Best Buy experiences have been hit or miss, but this location has removed any hesitation that I had about Best Buy. The young man that helped me, Ezra, was fantastic! Very knowledgeable and made sure I got what I needed. I was very confused about what laptop to purchase based on my needs, and Ezra cleared it all up! He stayed with me, shopped on BestBuy.com until I found what I wanted. His customer service skills are exceptional and made me feel like I was the only customer. His follow thru and patience are worth the commute to this location! Thank you!!!
Houston: Yesterday, I had a great interaction in the elcectronics (PC/Laptop) section of the Best Buy in Potomac Yard (Alexandria VA). I was informed of products, directed to the appropriate section, and escorted to the cashiers counteres by Jefferey. He was a pleasure to be around and was very informative, sharp, and gave suggestions for a proper purchase. I left the store feeling comfortable with my purchase and will go back for further business. Thank you Jefferey!
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Clothing store
20. H&M - Washington
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· 621 reviews
1025 F St NW, Washington, DC 20005
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Georgia Hensley: I really enjoyed visiting this H&M. We needed new dresses before going out for a night on the city so we stopped by the H&M closest to our hotel. My sister and I bought a few blouses and some really nice dresses. This place is clean, modern and shiny! Lots of inventory to look through. We were pleasantly surprised. Cute kids clothes as well. This H&M is located at 1025 F St. NW in Washington DC
Lorraine McGhee: The cloth is beautifully set up to pull you in, prices good. Helpful staff, need more smiles though. Other than that I will go there again to by clothes that actually fits my shape and makes me look 👍👍👍👍👍.
Renita Lake: I almost never walk out of here empty handed🤣🤣 I took advantage of the sale and bought 2 sweaters. The associates are always nice and friendly, and the registers are always speedy at this location.
May Arnold: I really like the fabrics they work with, it doesn’t give me allergies .
