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Electronics store
1. Best Buy - Washington
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· 2199 reviews
3100 14th St NW Ste 203, Washington, DC 20010, United States
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Kiffa Shirley: Excellent service, clean store, full of big screen TVs ready for Christmas shoppers. If you’ve not been to the Columbia Heights Best Buy, is so convenient to the metro, and other shopping, and it put me in the Christmas Spirit.
Lady Elexia: I love best buy as a rule, no matter where I find them. The columbia heights location is nice, but it is a bit on the small side. While I could find the basics, their selection of new items was a bit lack lusture. Customer service is always perfect, at least in my experiences.
Dawn Develin: Mack was amazing. He sat with me patiently and help me with my phone purchase. I very confused and not very savvy with technology and he treated me with respect and help me through every step without getting frustrated. Overall everybody at Best buy has been phenomenal but he went above and beyond.
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Camping store
2. REI Co-op - Washington
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· 671 reviews
201 M St NE, Washington, DC 20002
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Michael Brown: As a company, REI should not inflict their political beliefs onto customers. That said, they carry good gear and this particular location is fantastic. Every time I have come here they have exactly what I need. The staff are friendly and helpful and generally knowledgeable. I don’t know who makes REI branded clothes and gear, but they do a good job.
Mike R: I like this store for so many reasons. First: they have excellent customer service. Today I walked in with my bike to get my flat tire fixed. A woman approached me and signed me in. Then a man walked up to me and asked if I would like to him to park my bike. I was appalled by this gesture. Second: This establishment has everything here. I mean like… leave that bike area if you want to. You will be buying anything from energy gel to underwear. Third: conveniently located right beside the metro.
Anne Probst: Thank you Jeremy in cycling for taking care of my bike I commute on. Haley assisted and was down to earth and happy. High five to Micah in footwear who helped me find a size in a scarpa I haven’t been able to find in stores in 4 years. He’s super knowledgeable and was connecting with all the customers. Thank you REI DC!
Bogi Yohannes: Many thanks to Tim in the bike repair department for excellent work fixing my brake line and coming up with an alternate way to fix my broken basket being held by zip ties.Tim took the time to really give great customer service and make it an amazing experience.Thank you Tim and REI for the best bike department.You guys rock to keep us rolling.
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Electronics store
3. Apple Carnegie Library - Washington
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· 537 reviews
801 K St NW, Washington, DC 20001
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livingmytruth 2: Michael, Gunner and Taylor were absolutely amazing. This was by far the best Apple store i ever been in. As soon as i walked in the door i was greeted by Taylor and Michael. They made me feel at home. They answered all my questions and eased all my fears about this big new location. Then i met with Gunner ( who happens to be deaf) and he was absolutely a joy. He was efficient, fast and he really made me feel comfortable through my process of getting an new ipad. Way to go Apple, this is the kind of experience i am looking for
Vi Rodriguez: This is a very cool building to visit. The history behind it is also very interesting which you can learn all about it in the basement. The building is very clean!! Lots of staff available to help answer any questions you may have. The first and main floor is the Apple store but it’s not like a regular Apple store. There is a huge selection of all of Apple’s products. On the second floor is a digital art gallery and the library but they were both clothed when I came on a Saturday. Still a cool visit and it’s free to enter and walk around.
Daria Willis: The Apple Store was quite an experience! I loved it! The staff was wonderful! Knowledgeable, helpful and courteous! I had an appointment for a phone and I requested help with my Mac laptop. They took care of it, cleaned it up and now its almost like new even though it is 8 yrs old! Excellent!!!
Vinh Mai: Great layout, no pushy salespeople, very helpful staff. My guy Marcus was fantastic from beginning to me leaving with a new phone.
Mauricio Pretto: I had one of the best experiences shopping in my life here The person that was helping me was death and had a interpreter in a FaceTime to help him. This is the true inclusion of technology. Amazing! I left crying of joy! Congratulations apple! This was incredible!
Seva Narkute: I have received the best service at this Apple Store location. I highly recommend making an appointment before visiting as this beautifully located store stays busy, although the staff there has been extremely helpful and understanding even on the times when I showed up without an appointment. :)
Charlie Olsen: Great service from the staff. Walked in and immediately had a staff member helping me and was out with my purchase in less than 15 minutes. Also the library building has a museum upstairs that’s really cool. 10/10 shopping experience.
Pattamon Kittiwarawut (Pat): Beautiful apple inside heritage building.Friendly staff and a lot of new products
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Luggage repair service
4. Expert Shoe and Luggage Repair (Orthopedic Lab) - Washington
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· 80 reviews
3808 Northampton St NW, Washington, DC 20015
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lyn blatch: Cannot say enough good things about this place. I took in some boots and asked to have the toe cut out as I was in great pain. The results were just terrific. People tell me they love my boots:). So I took in two more pair and they also look great. Cannot believe how wonderful my feet feel!! I am so grateful.
K Munir: I have patronized Expert Shoe Repair for at least 15 years. The proprietor, Mr.Joe, and his staff, are exceptional craftsmen (shoe dyeing, repairs, etc.). I purchase high quality expensive shoes and only trust Expert Shoe and Luggage Repair to perform work on them. I am always pleased and never disappointed.
CJ “Hefe” Flood: Positive: Professionalism, Quality, Responsiveness, ValueHe did an amazing job on my wife’s old bag. Just in time for Christmas.. Fast and Great work!!
Judith Henderson: I was about to throw out these boots, but wanted to see if they could be “rehabilitated”. I have a very wide foot and have great difficulty in finding extra wide, moderately attractive footwear. Joe, Tina and their team not only saved this pair but restored them to look like new. very happy feet!
Miriam Soliman: This place is AMAZING!!! I brought them 2 pairs of boots and the heels were worn out to the wood part and the front was frayed. 3 days later I receive an email that my boots are ready and they looked brand New! Honestly they deserve more than 5 stars, the service, work and price was all fantastic, I will be dropping off all of my shoes.
Bruce Truitt: The repairs to my baseball cleats, luggage, and wallet were done expertly, quickly, and thoroughly, and the customer service was tremendous. They did a fabulous restoration job on an 80-year-old alligator bifold coat pocket wallet that belong to my father. It was split and falling apart but they breathed new life into it. See the photos!!!
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Camera store
5. District Camera and Imaging - Washington
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· 341 reviews
1225 I St NW #110, Washington, DC 20005
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Suzy Fitzgerald: I love District Camera! When I was living in DC this was the only place that I would get my film developed. Syed is the best, he is so friendly and answers all my camera and film questions! The scanning and development process is timely and the quality is very good. Would definitely recommend if you’re looking for somewhere to get film developed!
Demna Devdariani: Today, I went to the store to look for a battery for my flashlight. Ken, who was sitting beside the computer, helped me find out which exact battery I needed. He was very kind, professional, and genuinely cared about finding the item even though the store did not carry that particular battery. He spent around 15-20 minutes looking for the item online for me. He was the most genuine and helpful store associate I have interacted with in recent years.
J F: I visited the shop today and I was greeted by the nicest employee, Ken! I was a little nervous to go in because I am quite a novice when it comes to photography. Luckily, Ken sensed my hesitation and kindly and patiently walked me through the entire process. I mean the entire process — film, shooting, and setting up my cameras. Also, Ken made sure to let me know what cameras were worth investing. I wish I could give this place 10 stars just because of Ken! I definitely will come back again !
Jon Bauer: In Washington for for a conference and found myself in immediate need of a card reader. Not the easiest thing to find. But when I googled nearby photography stores they came up. Only a couple blocks away. Not only that, I was met with most knowledgeable & friendly staff I could imagine. The store is stocked with new & used equipment. A small downtown oasis!
Alex Baughman: I am a regular customer at this location, but not one to write too many reviews. However, during my latest visit, the staff provided service that made it necessary to write a review. I was almost two months late to pick up my developed photos; against all odds, Ken and Deon found them for me after looking for about 20 minutes. To be clear: they didn’t need to do this; they simply went above and beyond. I’ll look forward to always being a returning customer, especially at a place with such knowledgeable, friendly, and committed staff.
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Clothing store
6. Trunk Club - Washington
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· 72 reviews
525 9th St NW STE 700, Washington, DC 20004
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Chris Bodley: My wife and I have been enjoying Trunk Club for over a year. Highly recommend meeting your stylist at one of the locations. For folks in Boston Courtney is the tops and for those in DC Kirby crushes. Visiting one of the physical locations definitely escalates the shopping experience.
GMAIL ACCOUNT USER: I have to be their biggest fan. This is by far the best subscription service out there. I was able to update my career and vacation wardrobe from my home; finding items that were unique for my taste & budget. It’s like Christmas and valentines together. :)
Joseph Stazzone: Beautiful interior design. Very helpful specialists. I worked directly with Caz and Courtney. They hand designed two shirts with me, choosing fabric, stitch patterns, collar type, buttons, and thread colors. Everything tailored to your exact fit. It is not cheap, but if you want to look nice, I highly recommend picking up a couple outfits from these guys!!
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Toy store
7. Child's Play Toys & Books - Washington
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· 262 reviews
5536 Connecticut Ave NW, Washington, DC 20015
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Scott Selliers: While in town for my wife’s work, my son and I have been out exploring the city. We have never been much for buying tchotchkes as souvenirs, yet few things can bring back the memories of travel like a material thing found along the way. After visiting the gift shop at the National Aquarium in Baltimore and seeing the crummy toy offerings, I told my son we’d find a real toy store - and Child’s Play Toys & Books is definitely that! We were greeted and assisted by passionate toy aficionados - professional retailers. Take your time when you visit this store - there’s a ton to see. Now my son has a quality toy that will bring back memories of our DC trip. We also had a puzzle gift wrapped for free at the counter as a gift for my father-in-law for watching our animals - this was the perfect store for us today! (You know you’re dealing with a serious store when they have an entire shelf dedicated to the best board game ever made - Catan!)
Martin Lucero: What an awesome story, great toys and games for people of all ages. The store is far bigger than you might first realize and they are incredibly well stocked. The staff are passionate and helpful. They were able to discuss Legos in detail with my seven year old son and help me find the perfect board game based on my vague requirements. On top of all that, the prices are very reasonable.
beyondTabu: Lots of options. Shelves were sparse which is expected as it’s Christmas time. Staff were friendly and helpful. They have wrapping at the back of the store for purchases.
Christabelle Cruz: The best toy and gift store ever! I’ve come here multiple times and every time, a worker asks if they can help. I tell them the ages of the children I’m shopping for as well as the interests, and they always direct me to the perfect options and gift. They are super knowledgeable and helpful! Always a positive and happy shopping experience at Child’s Play!
Walt Nicholson: This is one of the best toy stores I’ve come across in years. If you have a child who needs a toy - it’s here. All ages, abilities and interests. Lots of fun educational toys as well as sheer joy. Big Lego section, model rockets and tons for little ones. The staff were super friendly and made perfect recommendations. Will definitely be back for birthday presents to come!
Lisa Lavelle: This is the best toy store ever! Love the helpful staff, they always have great recommendations and they are incredibly knowledgeable about the products. Wonderful selection of toys, games, and books.
Leif Engler: Amazing place to buy toys, especially legos and figurines. There is also a small book area in the back aswell. Would recommend.
Martha Coe: Best toy shop in the district. You can always find something good for a present.
Christina Valentiner: This place is magical. I want to buy everything for my kid but I dont- they have a huge selection and the staff is incredibly friendly and knowledgable.
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Department store
8. Walmart Supercenter - Washington
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· 7110 reviews
99 H St NW, Washington, DC 20001
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Sassy Sauce: Mixed experience with this store. It’s a good location and there is parking available in the underground garage. First 2 hours are free. The store has items locked in a case that I couldn’t understand. For example, women’s underwear and some personal hygiene items. Also, the store wasn’t too crowded while I was there and the associate I asked to help me gave me clear directions as to what aisle the product I needed would on. The parts of the store I visited were clean and the overall shopping experience was ok. No major complaints. Just strange observations about profits being locked behind glass.
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Department store
9. Bed Bath & Beyond - Washington
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· 559 reviews
3100 14th St NW, Washington, DC 20010
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Jack Scott: First visit to this location got what I was looking for plus purchased a few more items staff was very helpful on the phone and in the store inside was clean and well stock 👍 really enjoyed my visit
Carlos Angel-Luciano-Harris: The staff is incredibly helpful and they get you through the checkout pretty quickly. Great sales and great smells. Check them out.
Margot Igland Skarpeteig: Nice selection, decent prices and - last but not least - superb service from all staff we encountered. In particular, I wish to thank Carl Dunking who went out of his way to help us. We carried several bags and asked him if it was hard to get a taxi from there. He put all our our bags in a shopping cart, brought it out in the street and stopped a taxi for us. All with a friendly smile. Thank you so much, Mr. Carl Dunkin! (I hope I got your name right.) You made our shopping experience a breeze!
Martin Gross: Love Beyond the Bed and Bath. Great products, that foes with any mood or feelings that is felt for the day and night.
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Electronics store
10. Apple Georgetown - Washington
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· 1399 reviews
1229 Wisconsin Ave NW, Washington, DC 20007
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vze1nv91: At the moment Apple wants you to order their products online and only go to the store for pickup. I got there an hour before my reservation time and asked if I could get my product. They were gracious, did it and I was out in ten minutes. It was so enjoyable I almost splurged on an Apple Pencil. Apple is very particular about the buying experience and it shows in the professionalism of the staff.
