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Computer store
1. Buff & Blue Technology Center - Washington
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· 5 reviews
800 21st St NW, Washington, DC 20052
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Sam Cosme: Had my trackpad fixed and received excellent service from Russell
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Electronics store
2. Best Buy - Washington
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· 2198 reviews
3100 14th St NW Ste 203, Washington, DC 20010, United States
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Kiffa Shirley: Excellent service, clean store, full of big screen TVs ready for Christmas shoppers. If you’ve not been to the Columbia Heights Best Buy, is so convenient to the metro, and other shopping, and it put me in the Christmas Spirit.
Lady Elexia: I love best buy as a rule, no matter where I find them. The columbia heights location is nice, but it is a bit on the small side. While I could find the basics, their selection of new items was a bit lack lusture. Customer service is always perfect, at least in my experiences.
Dawn Develin: Mack was amazing. He sat with me patiently and help me with my phone purchase. I very confused and not very savvy with technology and he treated me with respect and help me through every step without getting frustrated. Overall everybody at Best buy has been phenomenal but he went above and beyond.
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Electronics store
3. Apple Carnegie Library - Washington
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· 537 reviews
801 K St NW, Washington, DC 20001
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Vi Rodriguez: This is a very cool building to visit. The history behind it is also very interesting which you can learn all about it in the basement. The building is very clean!! Lots of staff available to help answer any questions you may have. The first and main floor is the Apple store but it’s not like a regular Apple store. There is a huge selection of all of Apple’s products. On the second floor is a digital art gallery and the library but they were both clothed when I came on a Saturday. Still a cool visit and it’s free to enter and walk around.
livingmytruth 2: Michael, Gunner and Taylor were absolutely amazing. This was by far the best Apple store i ever been in. As soon as i walked in the door i was greeted by Taylor and Michael. They made me feel at home. They answered all my questions and eased all my fears about this big new location. Then i met with Gunner ( who happens to be deaf) and he was absolutely a joy. He was efficient, fast and he really made me feel comfortable through my process of getting an new ipad. Way to go Apple, this is the kind of experience i am looking for
Daria Willis: The Apple Store was quite an experience! I loved it! The staff was wonderful! Knowledgeable, helpful and courteous! I had an appointment for a phone and I requested help with my Mac laptop. They took care of it, cleaned it up and now its almost like new even though it is 8 yrs old! Excellent!!!
Vinh Mai: Great layout, no pushy salespeople, very helpful staff. My guy Marcus was fantastic from beginning to me leaving with a new phone.
Charlie Olsen: Great service from the staff. Walked in and immediately had a staff member helping me and was out with my purchase in less than 15 minutes. Also the library building has a museum upstairs that’s really cool. 10/10 shopping experience.
Seva Narkute: I have received the best service at this Apple Store location. I highly recommend making an appointment before visiting as this beautifully located store stays busy, although the staff there has been extremely helpful and understanding even on the times when I showed up without an appointment. :)
Mauricio Pretto: I had one of the best experiences shopping in my life here The person that was helping me was death and had a interpreter in a FaceTime to help him. This is the true inclusion of technology. Amazing! I left crying of joy! Congratulations apple! This was incredible!
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Computer store
4. Micro Center - Merrifield
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· 3637 reviews
3089 Nutley St, Fairfax, VA 22031
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Joseph Pietroluongo: Micro center has everything. I had never been to one before but if you are doing anything gaming they have pretty much everything. Feels a bit like a used car dealership inside however. The staff always approached me which is engaging but I just wanted to browse and didn’t want to be sold anything. It is probably more helpful for people who don’t have any idea about computer components, but it felt very off putting to me.
Devon Janes: Came here a few weeks ago to pick up a gaming laptop. I found the one I wanted online, gave them the SKU number, and had a quick and easy checkout. It probably would have been easier if I had reserved it online for pickup since they seem to have a good process for that. The store is well stocked and well staffed and should be the first place you visit when looking for electronics.
rareflowersinatomb: I was looking at gaming laptops and found some great deals at MicroCenter, and a good price on the exact model that I was most looking at. Store is a bit out of the way for me but not much of a selection at other stores nearby unless you want to WAY overpay at Best Buy...and hope it never fails since their support is trash. Only way to get a better deal would be to toss the dice with an Amazon listing, and even then could only have shaved off about $100, which would be gone if you ever had to ship your computer off for service. -Large store with a lot of stock, and they keep it clean and organized -Staff has been friendly and helpful -Very competitive pricing
Fronzy 101: This computer superstore has everything from building complex circuitry projects to building high-end custom PCS, workstations and everything into between. They also have a apple section and a home theater section with very knowledgeable staff. I use the micro center CC card that gives me an extra 5% off as well as better pricing with rebates.
Stoonookw: Bought a bunch of hard drives and misc stuff. The customer service here is absolutely next level!!! Thanks Christopher F for you superb knowledge
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Home audio store
5. Graffiti Audio Video - Washington
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· 6 reviews
4914 Wisconsin Ave, Washington, DC 20016
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Tony Fainberg: Bought a great smart TV at a good price from them nearly 2 years ago. Installation and service were superb and very friendly. Then I called up just now during the pandemic for advice on a failing remote and got immediate suggestions on the phone that worked, so we could keep watching. This is a great place, and they follow up beautifully. Personal service, high level of expertise and really easy to deal with.
Francoise Le Gall: Excellent store for purchase and installation of quality brand TVs, audio, and video equipment, and for making copies of DVDs. also for Sonos smart speakers. Dante and Francis are very helpful and skilled.
Ruth McDonald: Great service and advice on purchasing, installation and set-up. I’ve used them twice before and will use them again now that I’m moving again. They know what they’re doing.
Quincy Rodgers: Outstanding experience. Knowledgeable. Professional. Flexible. Worked with me to address a gift installation for my brother. A pleasure to do business with.
Chuck Castle: These guys are the best! Great pricing and the best customer service.
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Electronics store
6. Apple Georgetown - Washington
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· 1399 reviews
1229 Wisconsin Ave NW, Washington, DC 20007
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vze1nv91: At the moment Apple wants you to order their products online and only go to the store for pickup. I got there an hour before my reservation time and asked if I could get my product. They were gracious, did it and I was out in ten minutes. It was so enjoyable I almost splurged on an Apple Pencil. Apple is very particular about the buying experience and it shows in the professionalism of the staff.
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Mobile phone repair shop
7. Asurion Tech Repair & Solutions - Washington
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· 213 reviews
3510 Connecticut Ave NW, Washington, DC 20008, United States
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Haley Hughen: The staff here is fantastic. They do a free diagnostic and then will let you know the cost of repair. Candice was very knowledgeable and kind. They saved my laptop after I spilled water on it, I dropped it off on a Monday evening and it was ready Thursday morning for pickup. Will be back if I need any other repairs!
Zack Fowler: Positive: Professionalism, Quality, Responsiveness, ValueFast, easy, reasonably affordable. Extremely straightforward. What’s not to like? Plus, Amber, who did my repair (new iPhone 8 Plus battery) was an absolute delight. I’ll go right back here the next time I have a tech issue.
Madison Brumbaugh: I had an amazing experience with uBreakiFix, and particularly with Candice! Candice was super communicative and friendly throughout the process, always keeping me informed about what was going on. My laptop had been sitting around collecting dust for about a year, giving me the “blue screen of death” and an error message. I had tried to fix it myself but to no avail. Not sure how, but I guess once Candice was able to get past the blue screen and run the diagnostics on my laptop, it was all in working order. And I walked away without paying anything. ZERO DOLLARS. I will be recommending uBreakiFix to everyone I know! The easy scheduling, awesome staff, and free diagnostics will keep me coming back for sure!
Qiwei Wang: Just got my MacBook Pro back and had to write this review to thank the people here(they saved my life)! Dropped it on floor which resulted an impaired LCD and brought it to Ubreakifix, I assume it would take at least a week to get it fixed but it only took three days(dropped on Monday, Wednesday the parts that needed for repair arrived, and now I have it back on the same day). Faster and more satisfied than I expect with a fair price, and people there were really nice. Thank so much!
Djinni Field: I brought in a year old Nintendo switch that had suddenly stopped working. The staff was friendly, efficient and knowledgeable. They were able to determine the issue and get back to me quickly with the problem and cost of repair. Ultimately decided not to repair because the cost was more than half the price of a new switch, but would have felt confident using their service.
Rachel Neild: Candice is great. I had some slightly frustrating communication with another member of staff. But my camera was fixed in the two hour window promised and the hairline crack on my screen did not degenerate.
Fidel Quintela: Took my Pixel 3 in to replace a bad battery. Turn around was a few hours and work was flawless.
Denise Diaz: Totally cool guy took my surface pro 7 to do what I thought was not really possible. I was just shooting in the dark. Nice place nice people. Good work.
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Electronic parts supplier
8. Arcade Electronics - Springfield
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· 10 reviews
5655 General Washington Dr, Alexandria, VA 22312
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Infinite Infrastructure: Friendly Knowledgeable Staff always willing to help find a solution to our needs. Great variety of parts available to pickup same day. Thank you for the continued support!
David Clarizio: Immense selection, knowledge-able help behind the counter. and they can order most anything you need. I love shopping here for all my electronics parts.
Diy DAD911: Needed a "snap switch", hard to find, and they had one ready in stock. Counter service with a "real person" is a bonus these days. Well always go back.
Carlos Gomes: You need it right now. They have it. Just about any common Telecom hardware.
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Electronics store
9. Best Buy - Arlington
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· 1492 reviews
1201 S Hayes St B, Arlington, VA 22202
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Matthew Schumacher: Best Buy is great as everybody who has ever gone to one knows. We stopped in to Best Buy to price some washers and dryers for our new home. They have fair pricing and what is even better is that they have a 4 week turn around time for the LG washer and dryer we are interested in. From what I hear from others, delivery for a washer and dryer is extremely delayed from most other companies. Having a 4 week turn around time is all the more reason for us to purchase our LG washer and dryer from Beat Buy.
Michael Patrick: Good experience today when buying products in store while waiting for an online order to be fulfilled. The product I ordered online was ready for pickup in 15 minutes. I was greeted by staff when entering and exiting. The store was clean and organized. The staff at checkout were fast and polite.
Lyn G: Mohammed was amazing in helping us set up our new phone and made sure we understood the entire process and answered all of our questions. This is refreshing to have such amazing customer service which seems so rare lately. Great job Mohammed !!!
Carla Dunlap: I recently purchased a elliptical fitness machine. Best Buy delivered it and assembled. I am so happy with my investment. The service was excellent.
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Computer repair service
10. ComputerPlus: - Washington
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· 52 reviews
1621 Wisconsin Ave NW, Washington, DC 20007
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Austin Hamling: Far and away the best computer repair in DC, and let me tell you why. I had my custom PC fixed here once in 2019 - they had it fixed completely in a couple days and for under $300, even though they had to buy a replacement component. I had an installation a week or so ago I was not feeling ready to do myself. Best Buy was my first try, but the service just to set an appointment was bad. I asked Computer Plus to help me out, and they did the work in just a few days, the majority of which was waiting for a part to be shipped in. The owner has been in the business for almost 30 years, so his prices are reasonable and reflect the experience of the team and the care they put in. There is also an option right on your initial ticket, to request an estimate before the staff begin work. I cannot recommend them highly enough. Imagine what they can do for your pre-built machine.
Mariya Krutkova: I spilled an entire cup of tea on the keyboard of my laptop and really did not expect that it was going to ever be functional again. But the guys at Computer Plus must be magicians because they fixed it! Phillip was very professional and courteous and it was a pleasure to work with him. I paid more than I was told originally, but I suspect it was because they had to do more work on my poor laptop than they expected. Anyway, it was a lot cheaper than getting a new one and I am very grateful. Also, it was ready for pickup the next day! Thank you very much a wonderful service.
Jack Schultz: These guys were extremely helpful with my situation regarding my Dell laptop. Very generous with pricing and very understanding of the urgency of my computer dilemma. I highly recommend
William Harris: Positive: Professionalism, Responsiveness, ValuePhillip was very patient with me and went out of his way to try and accommodate me. He was also very communicative which is great when waiting for something like a laptop. Highly recommended.
Sunanda s: Recovered some files from my old PC.many other places said it was not possible. And reasonable charges.
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Mobile phone repair shop
11. uBreakiFix - Washington
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· 299 reviews
1722 7th St NW, Washington, DC 20001
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Colleen Brady: Cornell was incredibly helpful in troubleshooting around my cracked phone screen, identifying the issue was isolated to my screen protector, and quickly installing a replacement screen protector. Excellent service. Much appreciated!
Carsia Robinson: I have Home+ (great product honestly) to get two of my laptops fixed, they staff were open and kept me in the loop of things, gave me status updates along the way.
Kevon Harris: Positive: Professionalism, Quality, Responsiveness, ValueI went into UBreakiFix today with a screen that was fractured very bad and now my screen is completely new. Also the staff there was very professional, respectful and attentive to everyone.
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Phone repair service
12. H&M FIX iPad & iPhone Screen Repair - Washington
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· 181 reviews
1629 K St NW #300, Washington, DC 20006
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Aviva Gould: Great and super fast service!! Very expensive and would not recommend getting a screen protector because it cost an extra $20 (my mistake), but great service would definitely recommend! My iPhone XR screen replacement was 135 but then 170 with tax tip and screen protector
Michael Baskin: HM repair provided speedy and efficient service for a cracked iPhone SE screen. I came here because of the positive reviews and was not disappointed. I reached out for a quote and they fixed the iPhone screen for the quoted price of $69. They repaired part of the frame to get a totally shattered screen replaced and the new screen works well. Very impressed with the quality and speed. Also pleased with their customer service. At the store, they up sold to a screen protector for $15. When I got home the iPhone screen protector was broken but they were magnanimous in resolving the issue. They do not have a warranty on the screen protectors sold. They’ll have you in and out in no time and take appointments which made the entire process seamless and easy. If I break another screen, I’ll return to HM for their service.
Joe L: Very responsive from the beginning. Worked with me to get me in on my tight schedule. Greatly appreciated. The office is nice and cosy. Work was completed quickly and screen seems to be operating as it was before it was cracked. I reached out to several other places before this one, some of the more popular ones and they gave me the run arounds. Quoted me a price of 400 dollars, which was more than half of what H and M charged. Not only that but the same place also quoted a repair time of 4 hours. H and M had me out in 20 mins.
Tomas Luzuriaga: Positive: Professionalism, Quality, Responsiveness, ValueI called to make an appointment. The gentleman was very accommodating and stayed after shop hours just to help me. When I got there they were friendly and got right to work. The fixed my phone in under 25 minutes (IPhone 8). The prices were fair and honestly cheaper than any other places I considered. 10/10 would recommend.
Jasmine Pazmino: In my entire life I have NEVER, had a broken screen on my phone so when it happened to me I didn’t know where to go. Regrettably, I found myself in a situation where my phone screen cracked after being in my sweater pocket and getting in the car where is got slammed in between the door. As this happened on a Saturday afternoon, I began searching for repair shops late that night. That is when I found this GEM of a repair shop. I called them as soon as they opened Sunday morning and scheduled an appointment for that afternoon. It literately took me longer to get their from where I live in NOVA than it did for the actual repair!?! I was out in under 20 ish minutes! Pricing was upfront and the convenience and quality was impressive. I am so thankful and would totally recommend them!
George John: The technician came to my work within 15 minutes of our initial phone conversation. He was courteous, and we had a great conversation while he fixed my phone LCD/glass, which took 10 minutes altogether. The repair/part replacement cost was very reasonable. I highly recommend this company!
Amber Ketchum: Positive: Professionalism, Quality, Responsiveness, ValueHe was quick to respond to my request for a quote and definitely had the best price to repair my iPad Pro. He was very nice and turned the job around quickly. He even put on my new screen protector for me (I tipped him for the extra service and so should you ;). I have this guy on speed dial for my tech woes from now on!
Racquel Man: I called earlier this AM for a quote and the tech was very nice and helpful and set me up for an apt later that same day. Called to confirm my arrival and was very gracious that I was running about 30 minutes late! I was in and out in less than 45 minutes with a new screen, glass protector and protective case for a great price.
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Electronics store
13. Walmart Supercenter - Washington
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· 7111 reviews
99 H St NW, Washington, DC 20001
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Sassy Sauce: Mixed experience with this store. It’s a good location and there is parking available in the underground garage. First 2 hours are free. The store has items locked in a case that I couldn’t understand. For example, women’s underwear and some personal hygiene items. Also, the store wasn’t too crowded while I was there and the associate I asked to help me gave me clear directions as to what aisle the product I needed would on. The parts of the store I visited were clean and the overall shopping experience was ok. No major complaints. Just strange observations about profits being locked behind glass.
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Electronics store
14. Target - Washington
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· 777 reviews
3100 14th St NW Ste 201, Washington, DC 20010
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Chaturbhuj bhojwani: Very nice and clean store parking available in the basement, Only problem always low on the food inventor and produce and grocery.
Cliodhna MacFadden: We purchased the Element 65” TV, and after 3 days the backlight broke. We tried everything to fix it. Without a box or receipt in hand, we brought it back to see what may be possible to do. Associates TK, Nicole S, and Anton were able to use the debit card used to purchase to look up my receipt to get our return sorted. We so appreciate them going truly above and beyond to show us their compassion and excellent customer service.
Adah Deveaux: This review is for the starbucks within target. My drinks were great but a little of a wait. The actual target was customary.
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Electronics store
15. Verizon Authorized Retailer - Wireless Zone - Washington
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· 203 reviews
703 8th St SE, Washington, DC 20003
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Hannah Moore: I had a fantastic customer service experience here. I was in immediate need of a new phone, and Asad went above and beyond to help me out. He was very patient and made the process as easy and seamless as possible. This is the only Verizon store I will go to.
DC Child Care: Asad was extremely helpful and patient with my non -tech self. He answered all my questions and provided top-notch customer service. Highly recommend visiting this Verizon wireless store!
Creshion Aikens: AMAZING SERVICE!!!! I Dealt with the senior sale associate Asad & he was great, super nice, patient & understanding. Coming from T-Mobile and changing to Verizon was the best decision I ever made and Asad gave me wonderful customer service. We’ll deserve of an promotion for his patients and diligent work. THANK YOU ASAD, You’re the best!
Sarah Winston: I have been to lots of Verizon stores throughout my life, for broken phones or phone updates. This was BY FAR the best experience I have ever had. The service was impeccable and everything was copleted in less than an hour. If you live nearby and need this service I highly recommend.
Taylor Nolan: Had a great experience with this store! I worked with Luke who was very patient with me and was thorough with answering all of my questions. He knows the ins and outs of everything Verizon/tech related and has impeccable customer service skills. I highly recommend working with him as he made the process extremely easy and I left very satisfied!
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Cell phone store
16. Verizon - Washington
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· 114 reviews
1529 14th St NW, Washington, DC 20005
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Paul Tinsley: Had a PHENOMENAL experience today at this Verizon location. Due to the current written reviews I wasn’t going to visit this location. However Lisa and Brad gave me the best service I’ve ever received from a phone service provider!!! I switched from T-Mobile to Verizon today at a very low cost thanks to Lisa and Brad! I’m very pleased with this location and Verizon as a whole! 10 out of 10 !!! HIGHLY RECOMMENDED!!
Deer Spray: The guy that helped me today was very helpful. I forgot his name but he was the shorter of the two. He helped upgrade my phone, showed me my options, and even checked in the back to see if they had any phones which prevented me from having to wait to get a phone that worked because my phone was inoperable. He even called cell phone repair shops to get estimates. His positive attitude and helpfulness is another reason I enjoy working with Verizon.
Pooja Dave: Good and fast service. Courteous staff :)
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Electronics store
17. Walmart Supercenter - Washington
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· 6250 reviews
5929 Georgia Ave NW, Washington, DC 20011
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Arielle M. (Mermaid): This is the best Walmart in DC. I actually drive out the way to go to this walmart. They even have a better food selection than Giant. For Easter I found 48 count of empty eggs for 1.98!! Which is amazing because I would of spent way more if I went anywhere else!
Sarah West: A large mixed selection of items you can get any 3 for TEN DOLLARS. Selected high end new items are priced accordingly. Kids, mens, and womans apparel and shoes. If you have the knack for treasure hunting in thrift stores.....THIS PLACE IS FOR YOU. thrifty and unique pieces all year round
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Electronics store
18. Best Buy - Wheaton-Glenmont
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· 2423 reviews
10901 Georgia Ave, Wheaton-Glenmont, MD 20902
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John Velasco: I bought a car radio for my Sentra and this was the only Best Buy in the area that had appointments available. Herman from the Car Audio install bay gave me all the instructions where to go and what to expect the day before, including how long it would take. They estimated 2:30 - 3 hours, which was a little long, but ultimately not a problem because he and Gregg were super thorough with the installation. I hung out with my laptop and worked in the Magnolia Theatre Room inside the Best Buy, while on the guest WiFi, with no problems. When the job was completed, Gregg gave me a walkthrough and instructions on basic usage, which I appreciated. If you’re considering any car audio work, these guys here know their stuff, I highly recommend them!
Rello Dmv: This location is convenient coming from wheaton station. They have most electronics and electronics accessories in store or available to pick up your online order. No ps5 in stock i checked. Clean store overall with nice staff and affordable prices on nice equipment. Ps. They got people watching everywhere like you in there tryna steal something or that might just be what happens when a black male enters the store
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Electronics store
19. Walmart Supercenter - Washington
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· 5946 reviews
310 Riggs Rd NE, Washington, DC 20011, United States
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Kev- keepingitreal: This Walmart Supercenter offers a wide variety of fresh fruits, vegetables and other optional food and items to choose from. Staff was friendly and helpful. This location offers a free underground parking garage.
Nsoseh Quistoran: I went there to pick some stuff for myself. Good prizing and amazing products. Recommended to go shopping 🛒🛒
K A: Easy, convenient and affordable shopping. I really enjoyed shopping at this particular Walmart location. It’s big, organized and well stocked. They have different sections such as the pharmacy, bike shop, auto care, money center, entertainment and household items section to mention a few. Express Self Checkout✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheelchair Accessible Parking 🅿️ Adequate Parking Space ✅ Shopping Cart Conveyor ✅ 🚻Restroom ♿️Wheelchair Accessible Restroom
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Home audio store
20. Command Performance - Falls Church
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· 23 reviews
115 Park Ave, Falls Church, VA 22046, United States
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Frank West: Jeff and CommandAV have really been amazing to work with. I got a demo AMG turntable with great pricing; unfortunately a few months later it developed a tonearm issue. They stood by me during the warranty repair process and even got me a loaner tonearm to use while mine was sent out to Germany for the necessary repair. They also went above and beyond to help me troubleshoot an issue with a preamp that had been sent in for upgrades. They really do stand by you AFTER the sale, and that is so comforting. Thanks Jeff - I look forward to many years as a CommandAV customer!
Amit S: Best buying experience ever. Super knowledgeable and helpful. Some of the best products that you can buy...
Erich Reichley: My wife and I purchased a new receiver from a different vendor, but we were looking for a better set of speakers to pair with it, so we decided to stop by Command Performance and listen to a few different brands/models of speakers. Jeff and his staff were very professional and were willing to invest time into making sure we got the right speakers for our setup. They never tried to push us into higher tier or more expensive speakers, even of the same company. We really appreciated that there was no “pushy salesman” experience. When my wife and I decided to order, it was a painless process and they gave us an estimated delivery date. Unfortunately, COVID and customs problems slowed getting the speakers in as quickly as originally thought, but this was out of their control. To ease the delay, Jeff offered to let us borrow the floor model of the speakers we purchased until ours came in. It was truly amazing having that kind of dedication given to customers. Everything arrived and the final result is a 5.2 system with Dynaudio’s Evoke line (30s for front, 25 for center, and 10s for surround) along with a pair of JL Audio subwoofers, all driven by a Marantz SR8015. The sound is a major upgrade from our previous Bose 301/201/VCS-10 setup. Additionally, the Dynaudio speakers are sleek and integrated seamlessly into my wife’s interior design choices. She does not even notice them set up around the living room. Overall, Command Performance provided a great listening and shopping experience and recommended a speaker line that fit our budget and dramatically improved our home theater experience.
John Horan: I have been buying hi fi in the Washington area since the 1960s, /there have been several good stores, but Command Performance is in a class by themselves. They have great equipment, but they exceed the quality of product with the quality of service- they want you to be happy. The range of equipment is good, but the desire to see you get maximum pleasure from the sound is first rate. All to often, it is about reviews and price- for these guys it is about your experience of music. If you need anything from a interconnect to $49,000 speakers, you will be treated as an intelligent person with a knowledge of what you want. Jeff and Jon will work with you as long as it takes. Drop in, it as good as it gets.
