Best Stores To Buy Cables Washington Near Me

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1. Best Buy

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2199 reviews
Best Buy
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer Service
5

Address: 3100 14th St NW Ste 203, Washington, DC 20010

Schedule: Closed ⋅ Opens 11AM

Telephone: (202) 387-6150

Guy: Electronics store



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Best Buy: what do users think?


Kiffa Shirley: Excellent service, clean store, full of big screen TVs ready for Christmas shoppers. If you’ve not been to the Columbia Heights Best Buy, is so convenient to the metro, and other shopping, and it put me in the Christmas Spirit.

Ricardo Matheus: So I walk in to shop for some apple products and I’m not sure if it is because of covid or what but there’s only like 2 people working there. I’m mostly disappointed in how no one tries to help. Not even to tell me to wait a sec because they are busy and they’ll be with me shortly. Just nothing. Not even sure they noticed I was there. Waited and walked around trying to get someone to get me the products I wanted to purchase but I mean, its 2022 I should have known better that service in the US is awful and should have just bought them online. I love Best Buy but definitely never buying anything in person again there. Shout out to the guy at the door, he was very friendly

Corey Moore: One of best best stocked, clean and friendly Best Buys in town! The people are helpful. The store is well stocked. The staff is very helpful. The online check-in for online orders & pickups, is awesome! They're really busy at times but the lines tend to always move at a pretty good place. Highly recommend this Best Buy location!

Lady Elexia: I love best buy as a rule, no matter where I find them. The columbia heights location is nice, but it is a bit on the small side. While I could find the basics, their selection of new items was a bit lack lusture. Customer service is always perfect, at least in my experiences.

Tig Vic: On 05/06/2022 around 2 pm, I countered a very rude, unprofessional, and clueless heavyset lady who calls herself a manager. I'm never going to spend my hard-earned money on this location or BestBuy in general.

Mlungisi Theodere Cade-Mnisi: Best Buy Columbia Heights was awesome!!! I had been saving up for a new laptop that I need to purchase for school and had saw an amazing special that best Buy Columbia Heights was running for Quality Laptops on a budget! Domane whom is an employee of Best Buy Columbia Heights was so so helpful, knowledgeable and kind and gentle! He rocks!!! 5 stars for Domane! I ended up purchasing the HP laptop that is 17". It runs smoothly and has been the perfect choice for Online School. I also purchased the Microsoft 365 Home Version which was a great investment too. Also I paid to be a TotalTech Member. The TotalTech Membership

Feseha Ayele: I went to the best buy store which is located at Colombia height to get the phone that I paid online. They told me that there is activation problem and I waited more than 2 hours without any solution even the store manager couldn't solve the problem. It was a good deal that they posted online. It's really disappointing not to get any solution or reasonable answer about my order. Which is $999 online with activation and they told me to pay $1799 in the store.

Alexis Smith: horrible customer service. I wandered around looking for an employee to ask for help and they all ignored me. Finally someone answered and she said she’d send someone to the home theater section to help me but of course, no one was there. The Best Buy in Tysons is so much accommodating and friendly. If you want a good experience, just avoid this place

Dawn Develin: Mack was amazing. He sat with me patiently and help me with my phone purchase. I very confused and not very savvy with technology and he treated me with respect and help me through every step without getting frustrated. Overall everybody at Best buy has been phenomenal but he went above and beyond.

John Newman: Nobody asked if I needed help. I finally left and ordered what I needed from Amazon. Horrible location. Thugs and hoodlums everywhere. The whole place reeks of pot smoke. Frightening place. There was a "security guard" (I use that term lightly) sitting on level 2 eating potato chips staring at his phone. I was afraid I would be mugged or shot at any time. Avoid at all costs.

2. Office Depot

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128 reviews
Office Depot
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer Service
5

Address: Universal North Plaza, 1875 Connecticut Ave NW, Washington, DC 20009

Schedule: Opens soon ⋅ 8AM

Telephone: (202) 986-2115

Guy: Office supply store



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Office Depot: what do users think?


Meg: Staff was extremely helpful - I think every worker in the store asked me very kindly if I needed help with anything. Will definitely go back for things I tend to rely on Amazon/target for (pens/paper/notebooks) since it was a pleasant experience and much quicker

Matthew Kirchman: Michael at the print station has helped me on numerous occasions. Any time there's a problem, he immediately steps in to make it right. Greatly appreciated, and will be continuing to return for this reason!

Edosa Regea: Those who work on this location they don't have interest to help customers because I asked to order students badge, one of that customers service he through, to me the paper go online order by your self said to me,but they didn't told me how I can order what I need,you know what the paper he gave me even they didn't have web site. In this location they don't have interest to help people all the customer cervice.,.but I went the silver springs location but in this location customers service very nice it order for me, without any questions

ricky lee: I bought 5x3 Standard Staples, 1/4in, 5,000 Staples Per Pack, Box Of 3 Packs, but this company sent me 5 small boxes. I communicated with the service personnel and they refused to admit their mistakes. I will never buy anything from your company again, What I'm missing is not $10, it's a service attitude.
Response: Hi Ricky: Thank you for taking the time to provide us your feedback. I am so sorry to hear we let you down. This is not the experience we want for our customers. We will research this immediately. Would you please be so kind to send an email to socialmedia.service@officedepot.com with your best contact email and phone number, and a short recap similar to below? Please include the store # 3315 in the subject line. We are here to help! Chloe :)

Achilles RH: Everyone of the staff here always go above and beyond with everything. I hate being that customer that comes in almost closing time, but regardless, they always make it happen. Really appreciate your team.

lisa lang: Customer service: Helpful knowledgeable staff at the DC-NW location! If you have a question or a challenge, they are resourceful and friendly.

Tiffany Balmer: The store was so nice. I was greeted and helped. I love it here. Make my life easy!!!

A McDaniel Hamilton: I stop by here for a few minutes to pick up some batteries and a couple of other items. There was no one in line and I was able to grab the three or four items I had and come immediately to the register. I grabbed some gum and Candy while I was in line for the kids.

Faith Lewis: they help with rewards points, with finding what you need, with all your discounts....very satisfactory experience!

Robin Reiss: Wonderfully reliable printing/copying services and helpful in-store employees.

3. Staples

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70 reviews
Staples
Location
4.8
Prices
4.9
Product Quality
4.8
Establishment
4.8
Customer Service
4.8

Address: 6800 Wisconsin Ave, Chevy Chase, MD 20815

Schedule: Opens soon ⋅ 8AM

Telephone: (301) 652-3174

Guy: Electronics store



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Staples: what do users think?


Ronda Bernstein: When you need specific office supplies quickly, you need an office supply store. Thank goodness Staples still exists. The staff here were very friendly and helped me find exactly what I was looking for. I still bought the wrong thing but it was close enough. Plus that is what returns are for.

Neil Schwartz: Getting here with parking is a tiny challenge. You can only come in one way on Bradley and then you have to find parking in a garage. Other than that, everything else is fine. People are helpful if you ask them questions. Good stock of stuff. Parking is free inside of an hour I think.

Marvin Morales: This day I visited the store to print some copies and the person who is in the copies department was very attentive with their help. Unfortunately I had a question with another UPS issue and I was waiting for the person to come back to ask the question and never went back to their place. I think he was probably busy with other tasks. But something I didn't like was. I took the time to look for another member of the store for the information that I needed and he did not know and neither did I take an interest in going to ask or trying to communicate with someone to help me. He kept on what he was. For me that is wrong, I think that if an employee does not know at least he should go and ask so that someone else can help you. Hopefully the store manager will take the time to better train his employees so that other people do not go through this situation.

Mintesinot Asfaw: printing and marketing department has a wonderful customer service. The guy working there his name is Mohamed he is really awesome. He is very helpful and patient. I went this location to print a business cards and I did the design and wrote all the contents but after I ordered I saw there is an error on the business card sample and I did this couple of times. Then he canceled the order and help me to correct the errors and reorder it.he Checked every step until the quality work is done. I am sure I will go this location again and definitely recommend this place to a friend. Excellent job Mohamed.👏

Martin Brossman: Service quality is very up and down. Parking in basement with validation on checkout.

Jody Ward: Wow! This store's same-day-print service knocks it out of the park! Creating my project online was easy and quick and the team member responsible got started on the job right away! I will definitely be using Staples print services in the future!

Max Altmark: Excellent and responsive employees. One of the best stores in the area. Quick, respectful, and overall high quality service and assistance. Especially, I would like to express my gratitude to Mr. Darren in the copy and print center. He was very helpful and helped me complete an urgent assembly task on time.

Robin Thomas: I've lived a stone's throw from this Staples for several years. On the one hand, I think they're trying really hard to address the negative reviews. The employees seem friendlier and more helpful. The store is clean and well-organized (although it seems like on any given day a third of the demo computers aren't working). On the other hand, I think Staples as a corporation is having an uphill battle and it shows here. I balked at this store's price of plain brown document envelopes and walked next door to CVS where they were half the cost. Pretty much everything here is terribly overpriced. I don't think that's the fault of the employees -- I think headquarters has to raise prices to stay afloat as they compete with Amazon. I generally only go here to drop off UPS packages, or if I really need some specific office supplies in a pinch. If it's one of the more common office supplies, I'll definitely check CVS first.

Brian Allen: This is a review of using UPS services at Staples in general, not this Staples specifically (I shipped from this Staples). Staples corporate customer service, where I ended up, is friendly and helpful. But if you have a problem with shipping a package, such as damage, you will be caught in a corporate runaround because your business relationship is with the company (Staples) that didn't actually ship your package. The complaint process took months, and in the end, UPS didn't honor my insurance coverage on the package and threw my remaining undamaged contents in the trash without contacting me (the shipper). And UPS wouldn't deal with me directly because I shipped through Staples. I will not ship UPS through Staples again. Any convenience is not worth this hassle.

Dana Derani: I went there on Saturday July 23rd, 2016 to print to 1 colored page. I swiped my credit card and suddenly the machine got jammed. i went to the ONLY technical support guy for printing and he was with another customer. I asked him whether there was something wrong with the machine and the answer was: Ma'am, the machines is new. It can't be jammed! So of course I feel stupid and I return to the machine that kept being jammed for 15 minutes. another nice guy from the sales comes and I ask him for help as I was desperate to leave at that time and was concerned that the machine now has detected my credit card and any other user can come after me and charge their services to my account that was still jammed! anyway, after many failing trials, the technician comes to help and reboots it and assures me that the job has been canceled. I see today that staples cut 5 USD from my card that day for a business that I never received and for keeping me waiting for over 15 minutes and for making me feel stupid. the worst customer service ever, they took my money and I honesty feel horrible that I ever stepped into that place.

4. Walmart Supercenter

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7110 reviews
Walmart Supercenter
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer Service
5

Address: 99 H St NW, Washington, DC 20001

Schedule: Open ⋅ Closes 11PM

Telephone: (202) 719-2110

Guy: Electronics store



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Walmart Supercenter: what do users think?


Kev- keepingitreal: This Walmart offers Capital City Mambo Sauce, Fruits, Vegetables, Seafood, Poultry, Dairy and all sorts of Household Items. This Walmart needs to improve its Elevator services, only two out three of the elevators are working, it would be nice if they removed one of the elevator and replace it with stairs that lead customers from the parking garage to the street level and to Walmart store level for easy access. The current stairs only give customer access from the street level to Walmart store and no access to the parking garage. This Walmart includes a Pharmacy and free two hours of parking in the parking garage. This store has shopping carts available in the store and in the garage areas.

Mirka Mendez: It's Walmart, there are no grocery stores nearby (that I know) so it's an option. Smaller than the usual supercenter, very small produce section. There was an approximately 10 min wait at every registers when I visited.

PaulDavid Morado: Not exactly the best side of town. It is Walmart so all things that go with Walmart come along with this place. It's not close to any Metro station so be prepared for a walk is it on the other side of Chinatown. Excellent place for fruits and vegetables in all things grocery but be prepared also to bring your own bags as there seems to be carts missing

Aminah Imani: Its conveniently located but not the best Walmart to be in. The customers were loud and the security with large bullet proof vests doesn’t make it a welcoming vibe. Grab your products and head out quick. They do validate parking and leave patience for the slow running elevators. The employees were helpful and efficient. This location isn’t my preference but it gets the job done when in dire need.

Sassy Sauce: Mixed experience with this store. It’s a good location and there is parking available in the underground garage. First 2 hours are free. The store has items locked in a case that I couldn’t understand. For example, women’s underwear and some personal hygiene items. Also, the store wasn’t too crowded while I was there and the associate I asked to help me gave me clear directions as to what aisle the product I needed would on. The parts of the store I visited were clean and the overall shopping experience was ok. No major complaints. Just strange observations about profits being locked behind glass.

C. Zed: Well it exists, that I appreciate. I’ll continue to shop here. The cashiers scan items more than once, has already happened twice for me. The store is small and often too messy. The aisles are narrow, and the carts are way too big for the store. Many items are locked behind cases. Could be a better experience, especially for the closest location to the US Capitol.

Henok Garedew (Henny breezy): There is always problems in this specific Walmart all the timeI don’t recommend it

Virginia S: Need more employees/cashiers working. These stores rely too heavily on self checkout. Which is fine if you like to DIY but there shouldn't be so little cashiers that you turn the customers into employees and shoppers at the same time. Some people go shopping for the experience of the human interaction they have buying their things, having someone else ring it up is part of the experiences. Stop cutting corners your customers are not happy with it trust me

Van D Peluche: Terrible terrible. Twice I have ordered online groceries and the first time I did not get it until an hour later and the second time I didn’t get it until a day later than the scheduled period. Absolutely awful. Plus no one in any department answers phone calls. And their produce is very poor quality. May as well not even have the grocery delivery service. Will not even notify about orders being held for the next day.

Harriet Saulsbury: Love shopping at Walmart, some of the eorker are rude ask them a question they always say its not my department and walk away. Another thing as many seniors and disable people shopping there on a daily basis you only have maybe 10 electric scooters for the entire store which is a super store but you have maybe only 2 scooters working. You also took away your seating you have in the lobby of the stores where are we supposed to sit and wait on rides and family members to finish shopping?

5. Target

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777 reviews
Target
Location
3.6
Prices
3.5
Product Quality
3.5
Establishment
3.5
Customer Service
3.5

Address: 3100 14th St NW Ste 201, Washington, DC 20010

Schedule: Opens soon ⋅ 8AM

Telephone: (202) 777-3773

Guy: Electronics store



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Target: what do users think?


Chaturbhuj bhojwani: Very nice and clean store parking available in the basement, Only problem always low on the food inventor and produce and grocery.

Cliodhna MacFadden: We purchased the Element 65” TV, and after 3 days the backlight broke. We tried everything to fix it. Without a box or receipt in hand, we brought it back to see what may be possible to do. Associates TK, Nicole S, and Anton were able to use the debit card used to purchase to look up my receipt to get our return sorted. We so appreciate them going truly above and beyond to show us their compassion and excellent customer service.

Jasmine Thomas: Mobile Tech Has A Rude Raspy Voice Lady Working There. Ms.Kathy Is Extremely Unprofessional & Doesn’t Know What She Is Talking About. She Lied & Told Me That An AT&T Phone Was Unlocked. The Phone Wasn’t Unlocked & I Was Trapped In A Contract. I Explained To Her That I Wanted A Unlocked Phone & She Insisted On Telling Me The Phone I Bought Full Price Was Unlocked, Yet I’m Getting Stuff In My Email Saying I Have A Contract That I Have To Pay Off My Phone. Her Attitude Is Stank & She Never Has Her Mask Up On Her Face. Columbia Heights Target Do Better, Her and Her Unprofessional Ways Are Bringing Your Company Down Tremendously. I Will Be Reaching Out To Corporate!

Shayna Deverman: Dirty, unorganized, extremely low stock on everything. Items thrown everywhere, picked over. Shoe isle was a disgrace. Nice they have an “Ulta”, but very limited items. Took me several minutes to figure out where body wash was. Haircare, travel, makeup is all grouped together in the front/middle-like typical but body wash/deodorant was clear on the end of the store. Terrible flow. All that looking and they had very limited washes! Men’s selection had more to choose from. Went in there with a very basic list and got one thing on it… my nearest Walgreens was more helpful…disappointing since I love me a Target trip. I won’t be back to this one.

Kaila Gilbert: Good store, could benefit from more helpful signage 😂 idk throw a digital map on the wall or something. but even though I got vertigo/whiplash/confused trying to find a suitcase (they're on the 2nd floor in the wayback) no complaints and the people are good. Most people do self checkout bc line passes fast, so don't be intimidated if it's long. Idk choose your adventure. Shoe section looks a litttle crazy in the afternoons, but that's consistent with the behaviors/type of people who live here lmao. Moving too fast, not putting stuff back, lowkey entitled ahaha

Adah Deveaux: This review is for the starbucks within target. My drinks were great but a little of a wait. The actual target was customary.

Thomas Nali: NO PARKING VALIDATION Poor inventory. This is on a regular old Monday. I asked for the product I was looking for, they checked in the back, and said it was too hard to get to and another employee would work on it, but they don’t know how long it will be. This was at almost noon. Look at how few dairy products are on the shelf. Staff continued to prove unhelpful. I asked four different employees where a type of product was and they each told me to find someone who worked in that dept. OR they just told me they “probably don’t have it” WITHOUT even looking or bothering to find where it should be!! They tried to walk off but I said I am not satisfied until we find the shelf where it should be, and I’ve been looking for fifteen minutes. Took all of that to get some help finding one little thing.

Ted Socha: Ever since this Target added self-checkout, they've relied solely on it. At most, they open only one regular checkout line if self-checkout gets long. Better off going to the CVS across the street. 10/7/19 update: this place either needs to solve their self-checkout problem or open up more than one regular cash register

Sade Wilson: I was shopping today at the Washington D.C target store and was purchasing gift for my family I found some nice things and for a really good price. I went to check out and the items were ringing up different from what the price was upstairs I explained to the cashier he called for a manager. The manager name tiffany came and refuse to change the price the for two of the items but change it for the other too items. I continue checking out because I didn’t want to wait to long after I was done checking out I went upstairs to take pictures to show the manger she still refuse and walk away.

Donna Walker: Buyers we aware the prices in Target are going up every week and its terrible and make sure you know the prices of your items because the shelf price and the register price can be different at times. Security was following me for no reason so I had t let him know you are following the wrong person. I catch more people stealing at Target and I do not work there. Also, some of the employees are so rude. I will be recording my conversations with the employees when I need to ask for help as proof of how rude some of them can be.

6. Micro Center

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3638 reviews
Micro Center
Location
4.4
Prices
4.5
Product Quality
4.4
Establishment
4.4
Customer Service
4.4

Address: 3089 Nutley St, Fairfax, VA 22031

Schedule: Closed ⋅ Opens 10AM

Telephone: (703) 204-8400

Guy: Computer store



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Micro Center: what do users think?


Joseph Pietroluongo: Micro center has everything. I had never been to one before but if you are doing anything gaming they have pretty much everything. Feels a bit like a used car dealership inside however. The staff always approached me which is engaging but I just wanted to browse and didn’t want to be sold anything. It is probably more helpful for people who don’t have any idea about computer components, but it felt very off putting to me.
Response: Thank you for sharing your review with us, Joseph! We greatly appreciate all of your feedback as we are always looking to improve.

Devon Janes: Came here a few weeks ago to pick up a gaming laptop. I found the one I wanted online, gave them the SKU number, and had a quick and easy checkout. It probably would have been easier if I had reserved it online for pickup since they seem to have a good process for that. The store is well stocked and well staffed and should be the first place you visit when looking for electronics.
Response: This is great to hear! Thank you for your kind review. It's greatly appreciated as we are always looking for ways to better our store. This will be passed along to upper management to ensure future improvements!

Mark Noble: Micro Center is where you go if you want the best service and PC components! Luckily, I live less than 10 minutes from the Fairfax, VA store, so I am able to go whenever I need something. The 18 minute pick up is a great feature. Be forewarned, the sales team is commission based, so you will get multiple employees offering to help you, which I actually don't mind since you don't get that kind of service in most stores nowadays. I want to take a moment and leave a comment for David Ingold in the PC components department. I have built a couple PCs with his help and he is always great to work with. He is commissioned based, but not once have I ever felt pressured to buy, nor has he ever tried to up sell me. Most recently, I purchased an EVGA 3080ti FTW3 Ultra from him; an expensive purchase for sure. If you are looking to build a PC or need some upgrade components, stop in and see him! I always wait (however long) until he is free whenever I need something. (I hope he receives my comments)
Response: Hi Mark, We are delighted to hear that David I. was able to assist you! We will make sure David is recognized for the excellent customer service he provided. Thank you for taking the time to share your experience with us and for shopping at Micro Center. We hope to see you again soon.

Sarah “Sarah4Va” White: Grown up toy store!! You don't even have to know what you need before you get there. You will figure it out as you walk through the store. They are well staffed and eager to help. I've always found them to be very knowledgeable. They price match, so if you see a lower price be sure to let them know. Warranties on things can be so hit or miss. Some live up to their end and some take your money and look for any reason not to pay. Microcenter stands behind theirs. Well worth the money!
Response: This is fantastic to hear! Thank you for taking the time to reach out and share your feedback with us. We greatly appreciate it and hope to see you again soon!

Armando: Ever wonder where your family tech support nerd goes to buy supplies when they can't get them online? This is it. One of the few stores in the country with everything needed to build a PC from components. Even silicon valley stores can't match the inventory of this store. That being said sales reps are heavily commission oriented. But they're far more knowledgeable than your average Best Buy employee.
Response: Hello, Armando! Thank you for taking the time to share your review with us. We greatly appreciate all of your feedback!

rareflowersinatomb: I was looking at gaming laptops and found some great deals at MicroCenter, and a good price on the exact model that I was most looking at. Store is a bit out of the way for me but not much of a selection at other stores nearby unless you want to WAY overpay at Best Buy...and hope it never fails since their support is trash. Only way to get a better deal would be to toss the dice with an Amazon listing, and even then could only have shaved off about $100, which would be gone if you ever had to ship your computer off for service. -Large store with a lot of stock, and they keep it clean and organized -Staff has been friendly and helpful -Very competitive pricing
Response: This is fantastic to hear! Thank you for taking the time to reach out and share your feedback with us. We greatly appreciate it and hope to see you again soon!

Fronzy 101: This computer superstore has everything from building complex circuitry projects to building high-end custom PCS, workstations and everything into between. They also have a apple section and a home theater section with very knowledgeable staff. I use the micro center CC card that gives me an extra 5% off as well as better pricing with rebates.
Response: Thank you so much for sharing your review with us! We greatly appreciate your feedback and hope to see you again soon!

Stoonookw: Bought a bunch of hard drives and misc stuff. The customer service here is absolutely next level!!! Thanks Christopher F for you superb knowledge
Response: Hello, We are thrilled to hear that you were able to find everything you were looking for. Kudos to Christopher F. who assisted you. Thank you for choosing to shop with us. We look forward to seeing you again soon!

Isaiah White: From someone who's been in IT for over 20 years, this store being local is a godsend. I simply order what I want beforehand and it's ready at the pickup counter. I've spent a fortune in this store and will continue to do so. They always have great deals and the staff is always friendly.
Response: This is wonderful to hear! Thank you for your kind review. Your loyalty is much appreciated.

Konverse Sketch: I was given a used piece taped all over and when the box was opened at home, expectedly, there were some shredded pieces stuck on the back of the device.My order clearly specifies that the condition of the piece is NEW.
Response: Hello, we are very sorry to hear about your experience. We certainly understand your frustration and do apologize for any inconvenience. We will pass this information along to upper management to ensure future improvement. Thank you for bringing this to our attention.

7. The Home Depot

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1958 reviews
The Home Depot
Location
3.8
Prices
3.8
Product Quality
3.9
Establishment
3.8
Customer Service
3.8

Address: 901 Rhode Island Ave NE, Washington, DC 20018

Schedule: Open ⋅ Closes 10PM

Telephone: (202) 526-8760

Guy: Appliance store



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The Home Depot: what do users think?


Sassy Sauce: I missed all of the after Christmas saw items. This location had a few products left over from Christmas but nothing I really wanted. Overall the store was neat and organized. I didn’t need any additional items for this trip, just preparing for next years holiday decorations.

Chaturbhuj bhojwani: Great shops for home goods, this is very big shop i have been going that HomeDepot for many years i was there very first day when they opened, biggest problem is coustmer service is very bad here i stud for help for more than 20 minutes before someone showed up.

Kev- keepingitreal: This Home Depot is very convenient if you’re in the Rhode Island/Brentwood NE DC Area. They offer a verity of products that can help you with your Lawn, Garden, Appliances, Painting, Outdoor Patio, Home Improvement, Cleaning Products, Tools/Equipment Rentals and many many more. I really Appreciate the help from a young male staff who was working in the Garden/Mulch area, he was very Helpful and Knowledgeable with assisting me with the products along with a young female cashier on the inside of the store. Now you can never get the help you need when you’re in the store aisles. Every time you asked a staff member who’s in the same aisle as you. Can you help me with something? Their reply seems to be, I don’t work over here and they don’t know who can help you..!!! Home Depot needs better training for their staff who’s working in the store aisles..

Jeff Rueckgauer: Needed a red 10 cup Brita pitcher. App says there is 1 in stock. Not on the shelf. 4 associates said they couldn't help but would page someone for the aisle. 10 minutes is more than enough time for someone to at least arrive, even if they have to look further. This HD had been really good for many years. The pandemic is no excuse for just unhelpful people and plainly unconcerned, inept management.

Rickey Anderson: I went to the Rhode Island Avenue store it was good. What would made it excellent if their stock was current with the website. They didn't have it even though the computer said they did have it. The item was Sphagnum moss. Happy that I was able to find a few other items

Bailey Cage: Unfortunately this was the first time I’ve been to a Home Depot where the staff was completely unknowledgeable. I had spent hours online trying to research the best products / methods for tiling my second-story concrete subfloor with no definitive answers, so I decided to head to the store and find someone to help me. Normally Home Depot workers are incredibly knowledgeable and helpful, but whoever they sent back to flooring to help me seemed to know nothing. He was able to show me where items were on the aisle, but he couldn’t answer a single question about how to tile my floor or what the differences and pros/cons in products were. It was incredibly frustrating and unhelpful, and I ended up leaving with a couple hundred dollars of products I later had to return. What truly upset me is that I did some more research once I got home just to find out the answer I was looking for is common knowledge in construction, but as someone doing a DIY project, I just didn’t know what terms I had to search for. For a Home Depot employee - the flooring specialist - to not know this is astounding.

jamesbowdenjr: This is the worst Home Depot is in the entire country. I am trying to get a door, but the store is unresponsive, the management is inept and provides no additional assistance, the associates are extremely slow, unknowledgeable of the products. The worst customer service experience I have ever had. I do not recommend this store. Please go to another Home Depot location.

Anna Lloyd: Desmond in the home and garden went out of his way to help us find something that 4 different employees had just shrugged their shoulders and said that even though it was available online they were probably out. Desmond knew exactly where it was and showed us himself, even though it was on the complete other side of the store. He really took customer service to the next level.

DAVID GILL: paint dept vert slow. When paint was done I was not told it was done. I came up to the counter and stood there waiting while emotes helped others. After 10 minutes he pointed at can. I said is that mine he looked at me like Duh.

Chanpen Tee: I came here for the kitchen cabinets project. The lady is so helpful and friendly. She takes her time explaining all the questions we have.

8. Walmart Supercenter

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5946 reviews
Walmart Supercenter
Location
4.1
Prices
4
Product Quality
4
Establishment
4
Customer Service
4

Address: 310 Riggs Rd NE, Washington, DC 20011

Schedule: Open ⋅ Closes 11PM

Telephone: (202) 756-4418

Guy: Electronics store



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Jessica Boada: Good prices but it needs better employees that really like to help . Today is 1/28/22 l was at walmart 2 days ago the skate boards were price 18.98. So today i go buy the skate the price is the same i get to ✔ out the guy goes the price is 29.98 im like no they are wrong so i asked him to fix honor the price he said he can not do it the manager comes show me a picture if you want the item i go take the pic waited in line again another cahier tried to help but the first cashier said no I have the transaction on hold. So i kept on waiting them it was only one person behind me and he said i cannot do it go to customer services. I go he said to customer i have a big line i was like really. Ok finally thay send me back to the manager and she did not ask for the pic or anything and charged me 29.98. But before this she said to the customer service do not come with that. Anyway she was not even wearing the mask properly she had it on her neck. I end up returning the item and got the price at customer service with a DIFFERENT cashier after 3 different lines. Pooooooooooor customer service specialty from the manager

Kev- keepingitreal: This Walmart Supercenter offers a wide variety of fresh fruits, vegetables and other optional food and items to choose from. Staff was friendly and helpful. This location offers a free underground parking garage.

Nsoseh Quistoran: I went there to pick some stuff for myself. Good prizing and amazing products. Recommended to go shopping 🛒🛒

Will Kidd: I'm from Michigan this is my first time being to a Walmart set up like this and it was great basement parking and the crazy thing the escalator for your shopping cart that's wow 😲

Brittany Jeffries: It's crowded, there are never enough lines, and the place is heavily disorganized. But when you need stuff late night, it's nice to have around. I shop around 8-10pm with fewer issues. No access to customer service, but the customer service is iffy at best during the day anyway. Excellent craft and party sections.

K A: Easy, convenient and affordable shopping. I really enjoyed shopping at this particular Walmart location. It’s big, organized and well stocked. They have different sections such as the pharmacy, bike shop, auto care, money center, entertainment and household items section to mention a few. Express Self Checkout✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheelchair Accessible Parking 🅿️ Adequate Parking Space ✅ Shopping Cart Conveyor ✅ 🚻Restroom ♿️Wheelchair Accessible Restroom

taqueya spriggs: I experienced very poor customer service. My family and I shopped here for the first time a week ago and the cashier who rung the father of my children's items began yelling at him because he realized after placing his items on the belt that he forgot to pick up an item that he needed in the aisle. Thereafter, the cashier began shouting for him to return to the checkout counter to complete his transaction because the store was closing soon. I for one don't have a problem with store personnel explaining to me that I am unable to go back to the aisles to select additional items to purchase because closing time is vastly approaching, but it's how you talk to people. Not to mention store security personnel tried to intimate myself and the father of my children in front of them as if he wanted to arrest us. He also became antagonizing by ordering another patron nearby to pull out his phone to video record him throwing me out of the store when I had no involvement with the incident that transpired between the cashier and my significant other. I will never shop at this location again and retail workers should be mindful of their tone and demeanor with customers because my significant other was not being confrontational, disorderly, or destroying property after being publicly humiliated in front of everyone in the store for no apparent reason. This kind of behavior is shameful and despicable and I was mortified. I am a regular shopper of Walmart corporations and I spent a lot money that day and do not deserve to be treated like a common criminal. With everything going on in the world and due to poor customer service and lack of respect for others, I think retailers should convert their services over to online shopping. This way customers can still reap the benefits of shopping without the having to potentially endure poor customer service. In the future Amazon will get all of my business.

scmi7y: Not too good experience, they did not have any of the 4 things we came for. Also they don't sell graphic cards in this store. Staff was 50/50 some was very helpful and good attitude. While others seemed annoyed by customers getting in their way and asking "stupid" questions. Somewhat hard to navigate the store. And prices has gone up lately.

Keshia Wideman: The absolute worst customer service ever. The store manager Patrick is non responsive to the lack of professionalism and ethics of the staff concerning, customers concerns/complaints. They are definitely a representation of his leadership and it shows. He doesn’t follow up on cooperates complaints, and the store is not organized properly at times. They don’t honor price misplaced items, and the cashiers are sarcastic, and rude at times. Crystal has been there awhile and can be rude and dismissive. I had to address her , and others about their rude, unethical behavior.

Michael Perez: If Purgatory exists, this Walmart will be a level. The place was clean and had an organization known to them. Not like any I've ever visited (and I've had the pleasure...to visit more than a few) but I'm sure when you've done your penance of shopping here a few times you get used to it. What really sets this store apart from the others is the stylistic hell that is the checkout process. 7 lanes with at least 9 patrons each. Cashiers that appear to be participating in a slow-down strike (and if they are, my hat's off to them and their cause). And at least 3 arguments between customers that verged on World Star territory. I will say that the curbside personnel were a little more engaged in their work.

9. Target

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33 reviews
Target
Location
3.8
Prices
3.9
Product Quality
3.8
Establishment
3.8
Customer Service
3.8

Address: 3505 Connecticut Ave NW, Washington, DC 20008

Schedule: Open ⋅ Closes 10PM

Telephone: (202) 892-3794

Guy: Electronics store



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Connor Black: My friend is a former employee at this establishment and I decided to post this on their behalf to protect their anonymity. First off, HR is prone to scheduling shifts at horrible times with little regard for the time you will have between shifts. Now this could be fixed if HR was more present and was available to talk about shift scheduling and issues that arise from how they do it. Secondly, the General Manager is very aggressive with their style of management. They often are talking down to people and attempting to single them out for ridicule or to give attitude to. They also have zero regard for a worker's wellbeing or health, instead putting the business before the people who have to make sacrifices for it. If you ever do call out and the GM answers, be prepared because she will try to gaslight you and talk you out of whatever your legitimate reason for not being able to come in is.

Portia Massado: I was a former employee there and the reason why I left was for a career choice and also because of the GM Jemima Canage. Jemima Canage is THE WORST GM to work for the company. Target is her LIFE and if your in school or have a second job PLEASE DO NOT APPLY. Control freak YES she is. Jemima will over work you and will not give gradititude in return unless your a male that work in her store. She talks very mean and nasty to associates like they are nothing to her. I even had an incident where she yelled and charged herself at me like I was a child. It made me very very upset and if another manager wasn’t present I would of lost my job for walking out due to Jemima poor management skills. I even had customers come in and complain about how rude and mean she is. She also like to try to undermind people like they lack common sense. She recently fired someone for no apparent reason at all. She forced that man to come to work sick after expressing that he wasn’t feeling well. And he called the ambulance for himself just to prove to Jemima that he was sick. And in the process of her firing one person she lost 8people from that store. Even her ASM left because of her, 3LPs, and 4 associates. And right before I started 6months ago the original associates that were there had already gave the new people the rundown of Jemima Canage and how much they hated her and how she acts towards her employees. She doesn’t onow how to humble herself or treat people with REPSECT. She demands it then earning it or giving it back in return. And the nexr person she raises her voice at WILL NOT be as nice cause trust me I was VERY VERY ANGRY about it. Please get rid of that bad engery in that store. I feel sorry for all the people that are still there.

Kerry Delf: Small but fairly well provisioned food section, with both snack foods and some home groceries, heavy on the convenience foods. Prices are high but better than other stores in the area. Conveniently open until 11 p.m. on Saturdays, in an area where other stores close at 9 or 10, but it closes earlier on other days of the week. Free parking with store validation. Downside: Service was sparse and heavily dependent on self-service—there were no employees on the floor helping customers, and of three employees around the checkout counter, only one was operating a register, quite lackadaisically.

Peyton Doyle: Great small format Target in a really accessible part of Cleveland Park (and just steps from the Metro stop). Impressed with their selection of fresh foods. Nice home goods section too. Unique underground store. Really friendly employees! I will certainly be back.

Daniel: Right off the metro so it's convenient, not to mention, definitely bigger than you'd think. They took the investment of digging underground for the store (kind of like their NYC Tribeca location) and it definitely paid off. Validate parking when you leave since there's a lot attendant and a gate... no joke. Prices upscale for the location, but they had what I needed and would probably visit again.

Larry Gamble: I really enjoyed the atmosphere and the surroundings is a very beautiful place with a lot of awesome deals! it was a very nice experience for people are just super awesome everybody was all friendly and lot of excitement going on just keep it in the parking lot list fire I loved it

Lindsay Cooper: Purchased baby food online that was listed as in-stock. Received notifications that it was ready to pick-up. My husband went to pick it up and not only did they not have our order, they didn't have the product in stock. My husband then decided to purchase other items while he was there and was followed closely around the store by security so much that he had to ask the person to back off. I called Target HQ and they confirmed that the order was ready for pick up. I'll be going back to Amazon after this experience.

Chaturbhuj bhojwani: It is Very nice and very clean. It is small in size, but they've got everything from groceries to clothes and electronics. It is conveniently located near the red line Cleveland park metro station, and bus ( L1, L2) stop. when you walk in this location, it looks like you're at a duty-free shop at an airport. It is also a quick 5 minute walk from the zoo.

M P: Free parking but you MUST get your ticket validated in store. Great for quick Target run. You can always find helpful employees and if you don’t see what you are looking for ask and they’ll get it in stock. Great manager. Super clean store. Perfect location.

Sassi Whayz: Clean store, I love the floor separate.. x feels like a department store. Found a new favorite lady part cleaner

10. Walmart Supercenter

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6250 reviews
Walmart Supercenter
Location
4
Prices
4
Product Quality
4.1
Establishment
4
Customer Service
4

Address: 5929 Georgia Ave NW, Washington, DC 20011

Schedule: Open ⋅ Closes 11PM

Telephone: (202) 719-3770

Guy: Electronics store



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VIRGINIA Parker: Very well stocked and clean associate ready to help you. Only one problem not enough cash register open to get the people out. But that's the problem in every store.

Dennis Watts: Just not your average blue Walmart for people who don't live in DC this is really unusual to see a Walmart on a city block and the color is not blue and white, it's made out of brick with a black logo that's pretty unusual

Wesley Pace: The workers are great and helpful. The only gripe is I see a lot of people who are much older and not as mobile that need scooters, and there aren't many for them, so they are often waiting for them. And if they opened more registers it wouldn't be sp crowded.

Adam Stoddard: You know you're in a good part of town when shaving cream and car electronics are kept under lock and key. Got passed around between several employees and then a manager before somebody could procure a key for a case. Same thing happened with another case. Suffice to say I was unable to completely suppress my inner Karen...

Arielle M. (Mermaid): This is the best Walmart in DC. I actually drive out the way to go to this walmart. They even have a better food selection than Giant. For Easter I found 48 count of empty eggs for 1.98!! Which is amazing because I would of spent way more if I went anywhere else!

Terrencia Lester: I found everything I was looking for and a few extra items too. The staff was very friendly and helpful because I am in a wheelchair they offered to help me with items I couldn't reach.They had a variety of all kinds of foods and beverages. This will be my Walmart supercenter that I will be attending from now on keep up the great work and I will continue to be a valued customer.

Sarah West: A large mixed selection of items you can get any 3 for TEN DOLLARS. Selected high end new items are priced accordingly. Kids, mens, and womans apparel and shoes. If you have the knack for treasure hunting in thrift stores.....THIS PLACE IS FOR YOU. thrifty and unique pieces all year round

Matthew Unger: The employees were fantastic and would be 5 stars, but not being able to not use yet another app makes for a poor customer experience that part I would give a 1 star, but I don't want to hold what seems like a wonderful store to a corporate specific issue. I cannot say enough good things about the employees that helped me and even apologized for a company wide corporate issue.

Jennifer Bowling: No shopping carts. Waited a long time and eventually just went back down to the parking garage to get one myself. The shelves were very disorganized in some areas and a lot of out of stock products. And the lines were very long. The cart escalator was broken and both elevators had orange signs indicating they were not safe for use, but were still being used.

carolyn jackson: I love this store. My favorite associates work here. This store always have a lot of cashier's on duty. The store is as least fully stock.

11. Apple Carnegie Library

LEAVE AN OPINION
537 reviews
Apple Carnegie Library
Location
4.2
Prices
4.1
Product Quality
4.1
Establishment
4.1
Customer Service
4.1

Address: 801 K St NW, Washington, DC 20001

Schedule: Closed ⋅ Opens 10AM

Telephone: (202) 609-6400

Guy: Electronics store



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Vi Rodriguez: This is a very cool building to visit. The history behind it is also very interesting which you can learn all about it in the basement. The building is very clean!! Lots of staff available to help answer any questions you may have. The first and main floor is the Apple store but it’s not like a regular Apple store. There is a huge selection of all of Apple’s products. On the second floor is a digital art gallery and the library but they were both clothed when I came on a Saturday. Still a cool visit and it’s free to enter and walk around.

Swire Ho: From out of town and we almost didn't notice it is an Apple Store. It was the old Carnegie Library built back in 1901. Went during a weekday at 1PM so there were more employees than customers. They have a gallery on the Top floor and basement. We walked there from our nearby hotel and I don't see any parking near the building.

B Dunnegan: Wasted so much time waiting for reps, while reps who claim they can’t help just stand around. How many reps do YOU see?? I get calls and emails on regular from business team yet when I come in store, none are available to help. Also—the store operation is inefficiently run. What should be pinging/cueing up clients at check in is a belaboring dog and pony show that passes you from one rep to another. Over it. As a small business owner, who was literally called and emailed every day by what was described as a small business support team at the Carnegie location has not produced one iota of assistance. Over it.

livingmytruth 2: Michael, Gunner and Taylor were absolutely amazing. This was by far the best Apple store i ever been in. As soon as i walked in the door i was greeted by Taylor and Michael. They made me feel at home. They answered all my questions and eased all my fears about this big new location. Then i met with Gunner ( who happens to be deaf) and he was absolutely a joy. He was efficient, fast and he really made me feel comfortable through my process of getting an new ipad. Way to go Apple, this is the kind of experience i am looking for

Daria Willis: The Apple Store was quite an experience! I loved it! The staff was wonderful! Knowledgeable, helpful and courteous! I had an appointment for a phone and I requested help with my Mac laptop. They took care of it, cleaned it up and now its almost like new even though it is 8 yrs old! Excellent!!!

Vinh Mai: Great layout, no pushy salespeople, very helpful staff. My guy Marcus was fantastic from beginning to me leaving with a new phone.

Charlie Olsen: Great service from the staff. Walked in and immediately had a staff member helping me and was out with my purchase in less than 15 minutes. Also the library building has a museum upstairs that’s really cool. 10/10 shopping experience.

Scott Denman: Was told to wait for help with an employee currently helping another customer. That customer was being a royal pain, but instead of noticing that I’ve been standing around for 30 minutes waiting, others who came to the store after me were being helped for the same thing I came in for… For a company that seems to care about its image, they are pretty horrible at customer service. On the plus side, they are very accommodating for employees with disabilities. Overall though they are pretty bad at letting people just stand around

Seva Narkute: I have received the best service at this Apple Store location. I highly recommend making an appointment before visiting as this beautifully located store stays busy, although the staff there has been extremely helpful and understanding even on the times when I showed up without an appointment. :)

Mauricio Pretto: I had one of the best experiences shopping in my life here The person that was helping me was death and had a interpreter in a FaceTime to help him. This is the true inclusion of technology. Amazing! I left crying of joy! Congratulations apple! This was incredible!

12. Target

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108 reviews
Target
Location
3.2
Prices
3.3
Product Quality
3.2
Establishment
3.2
Customer Service
3.2

Address: 1515 New York Ave NE, Washington, DC 20002

Schedule: Open ⋅ Closes 9PM

Telephone: (202) 914-2396

Guy: Electronics store



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Sassy Sauce: This store opened a couple years ago and it’s always nice and clean. The day I went after work the store must have just received a truck because there were boxes of product on most of the aisles. But this store is generally very clean and organized. This isn’t a normal sized target though, it’s definitely smaller and has more of a convenient store type feel. But all of the normal Target staples are still there. There is parking under the store and it’s accessible using the escalators or elevator. There is a Starbucks as well. It’s a great store to visit!

Amreen Shafiuddin: poorly managed target.. no one knew answers for anything. customer service was poor. stocking issues in all the aisles. boxes everywhere.. the food items especially bread section don’t have best before stickers on them. when questioned, they just saw each other faces. poorly managed.

Tracie: Pros: Near my home. New store. Available parking structure. Decent customer service. By decent i mean - I haven't had a negative experience with the customer but no one has gone above and beyond helping me. Cons: Generally feels empty. Yet every time I enter the store i notice staff are in the middle of restocking and have crates of things in the middle of the hallways blocking the pass way. This was even before covid so not sure whats going on (pictures shown from Dec 2021). Also, doesn't appear to be a parking attendant so anytime anyone lost their ticket, their is chaos trying to get out. Finally, prices seem a little higher than other targets, i get the sense that because its smaller things are limited and maybe marked up? Or maybe its just inflation and the whole food chain/ports being a hot mess.

Mysiki X Valentine: Whoa! Let me begin on a positive. There is a cashier (older Black woman) Joan, who is the most pleasant staff worker. However, the younger staff can often be found tucked away on phones, having side conversation and etc..so finding help is always difficult. In addition, the customer service could never be described as friendly. But it does not end there, this is one of the worst Target’s I’ve ever went shopping. The store shelves stay empty. I recently order Beats headphones online for pick-up, I was emailed saying my order was ready—but when I got to the store the manager cancelled my order, stating the item was not in the store. Long behold, I walked to the back and there sat 3) pairs of the same item I came to pick-up. Her attitude was out of this world, I couldn’t believe she worked in customer service. No matter what time of the day, the aisles have carts full of products yet to be put away. Makes the store seem chaotic and disorganized. If it’s a quick stop, I’d advise going elsewhere. Looking to do serious shopping, never stop here. To end on a positive the food section is normally well stocked and presented nicely.

Kareem Carter: Lets start by saying I am appreciative of having a Target in this area of DC. The parking facility is safe and well lit, the store was reasonably stocked and clean. My gripe is with the professionalism of the management and the completely ineffective way they run the checkout line. they funneled everyone through one line and when several customers skipped the single line and went straight to the register, they were allowed to do so.....causing frustration to the other customers in the line. This was brought to the lead employees attention and she sarcastically dismissed my frustration. They should really signage up on how the checkout line works!

Erin Truax: I have been to this Target a few times because it is the most convenient for me (and parking is easy) but I always leave feeling very frustrated. There are constantly boxes of inventory waiting to be unpacked that are blocking the aisles and many shelves are often missing product. I have shopped at different times and on different days, but this seems to be on ongoing issue for this location. If you’re able, I recommend a different location.

J Por: Went in for some quick toys for my nieces and nephew. Turned in to their Loss Prevention racially profiling my partner, and followed us around the store the entire time for 60 dollars worth of merchandise, part of which, we had to find an employee to get. We initially went in to make a return, and unfortunately had the idea to shop the last bit of our list. Workers letting people (guy in a blue hoodie was wearing a red shirt so possible employee?) walk around without a mask even though DC has a mandate, and the stores inventory is always in the way. Should have been more concerned following him to give him a mask instead of two people who were in your store less than 25 minutes. Overheard an employee talking about managers asking the team to get tested because of a potential positive employee. Overall, the worst experience I’ve had by far. I’ve been a consistent customer for three years, but no more. This location is best avoided. Trust me.

livingmytruth 2: Joan has the best customer service ever. I came in this location with my 98 year old grandma and she made my grandma feel sooo good and proud and she really has a positive attitude. Thank you for making my grandmother’s shopping experience so pleasant . I will actually make this my home store now because of her pleasant demeanor

Aaron Blackmon: Have you ever wondered what it would be like to go to a Walmart that is all red and has Target signs? Well wait no longer! This will fit the bill. The validated parking is a mess. The store is never stocked but simultaneously stocking everything at once and the lines are NEVER open. I only went there after learning my initial lesson months ago because it’s so close and I wanted to get a few things but even still it wasn’t worth it.

Chris Todd: The staff inside the store were friendly and helpful. However, the parking attendant was about as useless as a square wheel. I wanted to recharge my car. The sign in front of the chargers read "See attendant to activate". This dude was just sitting in his car. He refused to get up and wave whatever card he needed to wave to unlock the charging station. He didn't even acknowledge me other than saying "Uh". I tried activating the station with my SemaConnect app, but the station was locked out. I'm sure this Target is great, but I wouldn't come here in an EV because the dude who runs the chargers can't be bothered to get out of his car to do his job.

13. Logan Hardware

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563 reviews
Logan Hardware
Location
4.6
Prices
4.6
Product Quality
4.7
Establishment
4.6
Customer Service
4.6

Address: 1734 14th St NW, Washington, DC 20009

Schedule: Opens soon ⋅ 8AM

Telephone: (202) 265-8900

Guy: Hardware store



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Emily Shaw: I love this place--such a friendly neighborhood vibe. I get all my plants here, and this one guy who works there (sorry don't remember the name) is my plant guru. They will repot your plants for a small fee if you bring them in, which is so helpful when you live in an apartment. Also--their plants are so reasonably priced!! I bought a gorgeous 7-foot fiddle leaf fig on a whim because the price was literally a quarter of what you'd pay at [unnamed nearby plant shop]. Thank you for everything you do!!
Response: Emily, thanks so much for the kind words! We love knowing that Logan Ace Hardware is able to provide you with great customer service, products, and more! We truly value your input and look forward to seeing you again soon. And so do our plants!

Paul Durbin: If you want service and quick check out go to True Value on 17th. Completely different experience with knowledgeable staff ready for you at the door who will help you and then check you out right away. 100% of the true value staff knows their stuff. Here it’s mainly people who will just check you out and don’t know hardware. This place has equally good inventory and later hours, but it’s not a hardware store experience. And for what it’s worth this is an Ace Hardware, which advertises on Fox News, should you want to avoid supporting Fox.

Baba Harsh: This place is great, I understand it's a mom and pop shop but man the prices are super high. The people are somewhat helpful but got a lot of short answers. Ended up at Home Depot.

Jim Parrett: Went there to get glass cut and paint matched. l was pleasantly surprised how helpful and courteous the whole staff were. They were able to take care of what I needed so I could finish my project. Thank you!!!
Response: We’re so glad to hear this Jim- thank you for trusting our team with your DIY needs. And thank you for shopping and supporting our employee owned store!

Aja Navat: Friendly staff and large selection of things. It is two floors.
Response: Aja, thanks for the great review! We love that your Logan Ace Hardware experience is a good one! Thanks for sharing, shopping local, and spreading the word about all that our employee-owned store has to offer. We look forward to seeing you again soon!

Jacob Goo: So this is super weird but they sell the best cream soda at the counter. I love ace for being small hardware with a little bit of everything. Thx!
Response: Dear Jacob, we're delighted to hear about your experience at Logan Hardware and so glad you love our cream soda! Thanks for shopping local and we look forward to seeing you soon!

John Trissel: Good hardware store! parking may be challenging. They have a good selection for most small projects and gardening needs
Response: Dear John, thanks for the kind words! We are glad that you find what you need at Logan Ace Hardware. We know you have choices when you shop, and we truly value your business. Thanks for shopping local at our employee-owned store! We look forward to seeing you again soon.

Greg Amiker: Multiple Floors, with a little bit of everything that you need for yout home or Project. Whether it's Plants, Plumbing, or Electrical its a one stop shop with knowledgeable staff.
Response: Hi Greg. Thanks for the wonderful review! We promise to continue being your trusted ally for everything home.

Mark Frank: They probably have what you need, and there's nice people there to help you find it! A bit pricey but that's to be expected in this area.
Response: Thanks Mark! Love to hear we can get you the products you need with the convenience of being in the neighborhood. We hope you'll stop by and see us again soon.

Robert Bolen: This store is full of caring people and fantastic tools. On two separate occasions, Jorje has gone above and beyond to help me find the perfect solution. It is wonderful to have a local place where experts provide guidance in a kind, nonjudgmental manner.
Response: This is the best review we can hope for - it means a lot when our customers reach out about our staff and store. Thank you for shopping and supporting local at our store, have a wonderful holiday season!

14. Walgreens

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72 reviews
Walgreens
Location
3.4
Prices
3.3
Product Quality
3.3
Establishment
3.3
Customer Service
3.3

Address: 1217 22nd St NW, Washington, DC 20037

Schedule: Open ⋅ Closes 12AM

Telephone: (202) 776-9084

Guy: Drug store



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Walgreens: what do users think?


Victoria K: The pharmacist, Joe, is highly incompetent. I’m visiting from out of town and had a physician call in a nausea medication for me around 1 PM on 4/8. The physician stated he had never had such difficulty calling in a prescription before - not even for anything related to the medication, sig, or dosing - but because the pharmacist, Joe, could not understand the patient name is “Victoria” and not “Bigtoria.” Odd because Victoria is a fairly common name whereas the latter is not. It would’ve been comical, except for the fact that I went to the pharmacy approximately 24 hours after it was called in to pick up my medication and Joe told me he didn’t have it ready. He stated, “I told the physician you needed to call the pharmacy because we did not have an account for you.” But that was false, because I was with the physician when he called it in. And although it has been a while, I do have an account with Walgreens. I’m sure Joe just didn’t take the time to do the central search as it would’ve been too much work to click one extra button. Not only that, I work in a pharmacy. If a medication is called in for a new patient, you do the logical thing and create a new profile. You can update the insurance when the patient arrives. But nope. Joe said I was supposed to call ahead of time and he made no attempt to create a profile, even though he showed me he had all of my information written down accurately when I arrived. That’s definitely not a Walgreens policy since I’ve worked in a Walgreens pharmacy. That’s just Joe doing less than the bare minimum at his job. But he was so kind as to offer that I wait an additional 40 minutes to fill something that should’ve been done 24 hours ago. But I declined and remembered why I never fill my prescriptions at Walgreens.

Seifu XXV: Absolutely worst customer service. Carlos was rude from the moment I walked in the door. I don't normally post negatively but this was the one exception.

Bgt Yhn: Pharmacy staff is legitimately awesome. Best service of any retail pharmacy I’ve ever been to, they will really go out of their way to help you.

Shayna Deverman: Very clean, stocked store! Had everything I needed and more for staying at hotel across street. Cashier was very sweet. Great selection of travel products also!

Ling Chen: A big no no place. Their staff are both rude and incapable. They behaved rudely towards my family and child and yelled at a very cute three year old. They also did not know how to handle normal purchasing through credit cards. They also were not able to print out receipt because they did not know how to put that roll of paper in for printing. I have to say that the manager of this store location must be incapable, and this is the worst pharmacy I have been to in the past 20 years.

Top Riwin: Had my moderna vaccination shot here, the pharmacist (Teddy) was really helpful. He talked us through the process and gave us a vaccine shot 👍👍👍

Anna Allen: I go there occasionally, it’s good store. Good selection. Quick photo printing. However, this time I needed a picture for my European passport taken which is 1.37x1.77. They told me that they cant do it. Which is a false information. I went to another Walgreens in union station and they took it. Dear Walgreens on 22nd street: In your photo kiosk, it is set by default on US passport but if you click on it it gives you option of different dimension for different counties. You’re welcome.

Mi chael Johnson: Every time my wife prescriptions comes here it's never ready or on the time they said that supposed to be ready by.Even after they put it in and this time"Priorty Arthorization"bypass just to paid.Went to get money after asked to see" it would be ready when I come back".."YES",she said.Came back enquire at pick-up"....er(walk to check)came back and to me to have a seat and wait...WHAT???

Katie S.: Great pharmacy staff. I was visiting from SC and had forgotten a few of my prescriptions. The pharmacist on staff Saturday morning (Oct 26) was so helpful and he was very quickly able to fill my 3 orders for 2 days worth of meds to get me through the weekend. Very nice, easy process, friendly folks.

Jorge Arias: The worker Nancy was very disrespectful to me and other customers in line. She was very aggressive and had a attitude. I’m not sure how she made it to be a manager. I’m going to the cvs across the street from now on.

15. RadioShack

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7 reviews
RadioShack
Location
2.9
Prices
3
Product Quality
2.9
Establishment
2.9
Customer Service
2.9

Address: 1528 Benning Rd NE, Washington, DC 20002

Schedule: Closed ⋅ Opens 10AM

Telephone: (202) 397-3090

Guy: Electronics store



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RadioShack: what do users think?


Jonathan Tikhonoff: Its closed down. Not sure why this isn't updated

Rory Jacobson: This place isn’t open don’t go

S C: Permanently closed

Lawrence Perkins: I am very happy with the way that the store is set up for service

Blake Wilson: They have instrument cables so I have no complaints whatever.

16. Glover Park Ace Hardware

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166 reviews
Glover Park Ace Hardware
Location
4.5
Prices
4.5
Product Quality
4.6
Establishment
4.5
Customer Service
4.5

Address: 2233 Wisconsin Ave NW, Washington, DC 20007

Schedule: Opens soon ⋅ 8AM

Telephone: (202) 333-6378

Guy: Hardware store



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Glover Park Ace Hardware: what do users think?


Sam C: This is a great hardware store. Staff is helpful, selection quite decent, and right in my neighborhood. Could I save a little bit of cash by driving out to the deep burbs for the Home Despot or similar? Sure, but would I? Absolutely not. Icing on this cake: they always accept my Ace coupons, even if past their expiration date. Now that is ace in my book.
Response: We are so glad to have loyal customers like you who understand the value of shopping and supporting local businesses in our community. Looking forward to seeing you in store again soon! Thanks for shopping with us.

MAC Cover: I am rating Glover Park Ace location a 4 because the gentleman who assisted me was very nice in spite of this mean nasty new world we live in. The only issue I have was I placed my order for curbside but the store was unable to locate the order which caused me to go inside the store which I loathe. Love my Ace Hardware!
Response: Dear MAC, thanks so much for taking the time to share your positive experience! We're thrilled that we can be of service at Glover Park Ace Hardware. We look forward to seeing you again soon! Thanks for shopping local and supporting our employee-owned store.

Campbell F: I love this place! The staff is usually super knowledgeable and helpful and you start to feel so collaborative that you want to come back and show them the results!
Response: Thank you Campbell! We are glad to have customers like you who shop and support our store and staff. We look forward to helping you with your next project!

Matthew Berning: Good use of a small space, reliable place to pick up supplies for small home projects and interesting plants -though sometimes a bit disorganized
Response: Thanks for taking the time to leave a review! Glad we're your reliable neighborhood place for your home improvement and maintenance needs.

Rozan Cater: Although I requested curbside pickup, I had to go in the store. I was the only customer, tired of waiting I got the item from the shelf, showed the cashier and left. I seem to have interrupted break time. Not worth it!
Response: We're sorry to hear you had a negative experience Rozan - this is not a common occurrence at our stores and unfortunately we were a little short staffed over the holidays due to health concerns. Since we're in basement level, it can be challenging to step off the floor during certain times of the day when staffing is limited. We do have free validated parking in the lot behind our store if you find you need to pop in for a minute. Your comment was passed along to our manager who will review with his team. We value you as a customer, thanks for shopping and supporting our employee owned business.

John Thompson: The store staff was very helpful in locating some small clips that I needed to create a display
Response: Glad to hear our staff could help! Thanks for shopping local at our store.

Jennifer B: I was surprised to see what a huge store was hiding here! Super helpful employees, too.
Response: So glad you found us Jennifer! We have a Greta team. Thanks for shopping with us- we’re always for you anytime you need help!

Hugo Toledo: Not gonna lie: one of the best places to go when I was in DC helping loved ones move in to a new place. Look: big box stores have their place but the number of folks available to answer questions and the depth of attention and knowledgeable service we consistently received on our 3…4 trips there make it a favorite. Check them out!
Response: We are so glad to hear from you Hugo, we appreciate your business and kind comments. We look forward to helping you with your home improvement needs again soon!

Rachel Max: So glad to have this ACE in the neighborhood. The staff are welcoming and knowledgeable. You can find pretty much everything you are looking for and if they don't have it, you can order it for pickup. Love the parking in the back too.
Response: We're so glad to have amazing customers and neighbors in Glover Park! Thanks for shopping and supporting local Rachel. We appreciate your patronage.

20TH Century Archivist: Disbelieve all positive reviews for the ACE Hardware in Glover Park. The staff there is rude, unhelpful, incompetent and pay absolutely no attention to customer safety. This explains why today was my last shopping trip to the ACE Hardware in Glover Park. I was walking through one of the aisles in the ACE Hardware in Glover Park and was looking at items on a shelf when I suddenly was tripped and fell to the floor: the staff left several thick and heavy sealed cardboard boxes scattered right on the floor. A store employee came to see what had happened and when she saw me rising from the floor she then promptly lost all interest. The employee "apologized" in an insincere manner and was offended when I criticized her and the store for leaving boxes scattered on the floor for customers to trip on, claiming that she was not the employee responsible. Although I haven't encountered scattered boxes previously in the in the ACE Hardware in Glover Park, the staff there does place too much merchandise in the aisles: they are totally incompetent and rude and cannot properly run the store. Placing heavy sealed cardboard boxes on the store floor for customers to trip on is absolutely the dumbest thing store employees can do: Washington, DC store employees can be among the worst, but I have never encountered such flagrant incompetence in a store in this city before today. The Yelp reviewers posting here leaving all of those five-star reviews probably have never shopped often in the ACE Hardware in Glover Park or spent much time in the store when shopping there. All of the Washington, DC area ACE Hardware stores are poorly staffed and managed, but the Glover Park location is the very worst and has been getting worse since the beginning of the COVID-19 pandemic: they are unable to deal with more customer demand. For your own safety and sanity, please avoid the ACE Hardware in Glover Park! You will find Lowe’s or the Home Depot to be a safer, saner, and more courteous environment!

17. Best Buy

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1492 reviews
Best Buy
Location
4.1
Prices
4
Product Quality
4
Establishment
4
Customer Service
4

Address: 1201 S Hayes St B, Arlington, VA 22202

Schedule: Closed ⋅ Opens 11AM

Telephone: (703) 414-7090

Guy: Electronics store



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Best Buy: what do users think?


Matthew Schumacher: Best Buy is great as everybody who has ever gone to one knows. We stopped in to Best Buy to price some washers and dryers for our new home. They have fair pricing and what is even better is that they have a 4 week turn around time for the LG washer and dryer we are interested in. From what I hear from others, delivery for a washer and dryer is extremely delayed from most other companies. Having a 4 week turn around time is all the more reason for us to purchase our LG washer and dryer from Beat Buy.

Michael Patrick: Good experience today when buying products in store while waiting for an online order to be fulfilled. The product I ordered online was ready for pickup in 15 minutes. I was greeted by staff when entering and exiting. The store was clean and organized. The staff at checkout were fast and polite.

Caitlin DePorter: Do not get a car radio from here. The $500 jvc radio I got stopped working after several months of having it. I then had to get on a waitlist that was several months long before they could “fix” it. Well finally the car is brought in and they say they don’t see anything wrong and reboot it and send me on my way and suggest it may be a phone issue. I got the managers card in case the radio wasn’t actually fixed. The issue has persisted even after getting a new phone and they now refuse to help since I am outside of the one year warranty, even though they didn’t fix it to begin with when I brought it in within the one year. Complete waste of my money and now I have a non functioning radio Edit: Best Buy told me to do a software update but there’s no software update available for this model. They are clueless and I wish I had gotten it somewhere else.

Ellen Savage: Placed an order for curbside pickup. Text telling me my order was ready did not contain instructions on where to park. I figured out pickup orders had to be picked up from parking garage, which is a paid garage. Waited 28 minutes for my order to be brought out, then when leaving garage I had to pay $3 for parking because I was in garage for more than 15 minutes. Horrible experience.

Sarah G: Absolutely horrible location. No signage to the ACTUAL store entrance. Curbside pickup is In a parking garage, so how exactly do you notify them via internet/app that you're "Here, in Pickup Spot #2" if your signal is sketchy? I got enough signal to pull up my order & check in, but system said it was having problems & I needed to come inside anyway. Would have been easy to do if there were posted directions to the actual store. Employee that checked me in for Order Pickup at the counter was negative & gave me false information. Employee that helped bring order to car (finally) was helpful. Didn't catch his name. Have to pay for parking no matter what, even for what should be a quick curbside pickup. Shop other BB locations unless you're staying local & walking around Crystal City & just buying small items.

Carol Spalla: Be aware of "subscriptions" sales. This review is not at all related to the team who actually helped me and found everything I had to buy. This review is specifically to call out and call the attention to future customers who purchase anything at any Best Buy. I spend nearly $ 2,000 tonight and when I got home, I realized they added this "total tech yearly subscription" for $200 (!!). I never asked this and, in any moment, the details of this offer was explained to me in detail. Brandon was a nice store seller but I really felt cheated and I am disappointed with Best Buy for being so close to sales malpractices. When I reached out to support, via chat, they refund this service but still kept $7 for 1 day of this subscription use. It's been 5 hours I left the store. I did not use this service at all!! And though the Customer Support representative Vicky D. was very effectively and patient with me, she also did not explain to me that they would keep the $7. Again, I am feeling that Best Buy is training and enabling their staff to omit important details during sales and customer support interactions. Very sad and frustrating. It's not about the $7 - its not going to make me richer or poorer, but it's about transparency.

Lyn G: Mohammed was amazing in helping us set up our new phone and made sure we understood the entire process and answered all of our questions. This is refreshing to have such amazing customer service which seems so rare lately. Great job Mohammed !!!

Carla Dunlap: I recently purchased a elliptical fitness machine. Best Buy delivered it and assembled. I am so happy with my investment. The service was excellent.

Lauren Wiseman: Terrible customer service. They were rude when I declined buying any any additional things like protection and anti virus. I bought a computer there and they refused to validate my parking ticket, and didn't offer any further information. I will not be going back to that Best Buy.

Swami Reyes II: I was attended to by Mr. Raul. He was excellent and very forthcoming with detailed information about the surface pro's I was looking for. When I asked about the limitations on softwares the devices could run he did not hesitate to expand his knowledge pool to answer my questions; both through research and referral to the in-store geeksquad. Thank you Raul, your guidance has lead me to an excellent purchase.

18. Micro Center

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2412 reviews
Micro Center
Location
4.3
Prices
4.4
Product Quality
4.3
Establishment
4.3
Customer Service
4.3

Address: 1776 E Jefferson St #203, Rockville, MD 20852

Schedule: Closed ⋅ Opens 10AM

Guy: Computer store



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Micro Center: what do users think?


Roger Torres: One of the remaining large retailers where you can buy electronics. I have bough almost all mine from Micro Center. Micro Center has one of the best warranties around. If you purchase the extended warranty from they in almost all the cases they just give store credit for the full original price. No hassles. The staff is highly knowledgeable in each of there departments. Now and thru the pandemic they have been fully staffed and fully stocked.
Response: This is great to hear! Thank you for your feedback, Roger. We greatly appreciate it and look forward to seeing you again!

Kay Pepper: Its Micro Center, do you need an introduction? The one stop shop for all your computer needs at good prices and a place computer lover would enjoy and visit over and over! The service is great and the staff is knowledgable, very helpful, and happy, nothing better than seeing staff with a smile on their face! Highly recommend it for your tech. needs. But all I bought today was monitor cleaner spray for $2 on sale... Works great~
Response: We’re so glad to hear that our associates were able to assist you! Thank you for taking the time to share your experience with us and for shopping at Micro Center. We hope to see you again soon!

Nik Rama: Micro Center is my favorite store. It has everything you could ever want when it comes to computers. As soon as you walk in, you are hit with just how many computer accessories they have. They have an entire section dedicated to computer monitors and pre-built desktops ranging from personal used to gaming. They then have an entire section for televisions, Rose upon rows of accessories and chords for computers, and at the very back of the store is there “build your own PC” section. The section contains all the parts you would need to build your very own PC. Everything from fans to water cooling systems to GPUs to CPUs, they have it all. It’s really exciting walking through the isles and seeing all the different choices you could have. I also appreciate that they have some sections for video games, virtual reality, drones, and recording/streaming equipment. This is a store I can easily spend several hours perusing the shelves, and I highly recommend it for anyone with slight interests in technology.
Response: This is fantastic to hear! Thank you for taking the time to reach out and share your feedback with us. We greatly appreciate it and hope to see you again soon!

Max ツ (Amanuel Anthony): Sebastian was a great employee, He has the time to help me out and even look at my list and find the parts I needed! I also asked for recommendations and He gave me the best he thought was possible! I am currently building my pc and it’s going great! Sebastian was the best person there that could help! I’ve seen another review where a man was partially deactivated by his color of his skin however I am black and I was treated very well! 10/10 I would recommend this place! P.S. Sebastian if you see this thank you once again, this will be my first pc build and I am happy tot have an expert like you to help me pick out the right parts! Untill we see again, goodbye!
Response: Hi Max, We are so happy to hear that Sebastian was able to assist you accordingly, and he provided you with a great experience at our store. We will make sure Sebastian is recognized for the excellent customer service he provided and look forward to seeing you again in the near future!

Duane H (WendysFrosty): Pretty awesome! Anytime I need a part to upgrade my PC setup they have it! They have some of the best customer service a business can offer. Will say they are like car salesmen. Picky if you aren't wearing what they think will be a sale.... Some are different though understanding that anyone can be one. Great place to go for inspiration as well. Love seeing their 3d printer making basic things. So much I could do with one! Loads of clearance areas(usually open box/returns). Well kept overall.
Response: We’re so glad to hear that our associates were able to assist you! Thank you for taking the time to share your experience with us and for shopping at Micro Center. We hope to see you again soon!

Arthur Harrison: Although I received superb service from every staff member in this store, my experience with their generic-brand PC was not a good one. The machine malfunctioned from a hardware problem within an hour of operation. There were virtually no instructions regarding how to connect it to the high-resolution monitor I purchased, or how to set the monitor parameters correctly. Micro Center's on-line technical support was inadequate; it took me 40 minutes to communicate my concerns to the agent, and only by pleading with him, find a way to speak to someone within a reasonable amount of time, which I needed to do to confirm the return procedure. I am happy I was able to return the computer to the store for a full refund with no question, however, the inconvenience this caused me was considerable. I advise against purchasing Micro Center's store-brand computers.
Response: Hello, Arthur. We are very sorry to hear about your experience. We certainly understand your frustration and would like to apologize for any inconvenience. We will be sure to pass this information along to upper management to ensure future improvement. Thank you for bringing this to our attention.

MFPhoto1: This store boasts a large inventory and wide selection at great bargain prices. The only problem is that the service sucks. I purchased a keyboard. Twice I was promised someone from that department would help me, and no one came. The only person there I could ask was at the check-out counter, which of course held up the line since he was the only cashier working. The line had already grown long because he needed something from a supervisor before checking out the customer in front of me, and that took 15 minutes or more.
Response: Hello. Thank you for taking the time to bring this to our attention. We will pass this along to upper management to ensure future improvement.

Victor: I had a great experience, I did a online order pick up I have no knowledge about computers. I ordered like a older refurbished laptop and literally the next day it stoped working. I go back to the store and a Daniel P. Pointed me to the right direction. Matt form laptop sales showed me what I should have bought to fit my needs he was very knowledgeable. My exchange and new purchase was so smooth. The girl Shahinara rang me out both times and she was wonderful and very patient.
Response: We’re so glad to hear that our associates were able to assist you! Thank you for taking the time to share your experience with us and for shopping at Micro Center. We hope to see you again soon!

Brian: Best Microcenter I've ever been to! I can't remember the name kf the associate who helped me pick out my UPS, but he was very nice and helpful. He made it seem like he wanted to actually help. In fact, almost all of the employees there seemed eager to help and I really appreciated it. Even if I know about a product I like to pick the brains of the people working there just to get there 2 cents. Def keep up the great work, you guys rock!
Response: This is great to hear! Kudos to the associates who were able to be of assistance. Thank you for sharing your feedback with us.

John Esker: Was sold an empty box of a tax prep software when I picked up an online order. Bottom seal had been cut. No license key was included. Would have hoped better quality assurance that returned items were properly checked before putting back out for resale. Was nearly impossible to get an appropriate response on the matter online. Though, once I got back to the store, Micro Center resolved the matter quickly.
Response: Hello John, We are sorry to hear about your experience and do apologize for any inconvenience. Thank you for bringing this to our attention. We will certainly pass this along to ensure future improvement.

19. Best Buy

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2458 reviews
Best Buy
Location
3.9
Prices
3.9
Product Quality
4
Establishment
3.9
Customer Service
3.9

Address: 5799 Leesburg Pike, Falls Church, VA 22041

Schedule: Closed ⋅ Opens 11AM

Telephone: (703) 671-0184

Guy: Electronics store



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Best Buy: what do users think?


Marko Mitic: Alright, I’ll be honest and straightforward. My 1* review is based on what kind of service is happening in store, not on product itself. First I was helped from tall gentleman, he was kind, helpful, good listener and respected my opinion! He will remember me :”He compliment my hairstyle also”. He redirected me to older gentlemen which lately disappeared and I was finishing with third guy who talk-so-much-and-never-stop-to-talk. He tried to sell me same lap top but brand new (I asked for brand new). After back and forward I said how they told me they have it on stock and I was waiting another 10min to find that one. Very shady, but okay, he tried. Listen, I am in store to purchase laptop, I asked simple questions, do not give me story “we are not on commission” and do not try to sell me warranty 10 times. LITERALLY 10 times. I am not kidding. Also he said I CAN NOT settle up monthly payment if I do not have Best Buy credit card and I need to apply for one. I literally was in store 1 h. At the end I got my credit card which I didn’t wanted. Not necessarily need it. He was laying to me and doing shady business. I am not purchasing nothing with that one anymore. So he did 2 things today, lost a customer because stupid cc and was lying there doing shady business and providing very poor and slow service. And make me to not use that card never in my life because interest on it🤷‍♂️ Y’all take care of your costumers and train your staff better. Because this is shame!

Michael Patrick: This specific experience here was less than desirable. I ordered a product online, the site said two were in stock. I arrived early for in store pickup. The sales rep went to look for the item. He returned and said that they couldn't find it, that there was one in the store but still couldn't find it. He said I could go to a different store with one in stock. I asked him to call the other store and confirm it is in stock to avoid repeating this experience. He refused, stating that the process does not work like that. He was more than happy to cancel my order altogether. Amazon will have it to me by 5pm.

Bret Bellamy: 3/7/22: After contacting both the credit card company and the Better Business Bureau, Best Buy HQ in Minnesota removed the duplicate charge and credited it to my account and now my balance us correct. While glad it is resolved, this should have been a simple change to make by the store manager without having to get the credit card company, the BBB, and corporate HQ involved. Adding one star to my rating since a satisfactory resolution happened. Prior review: I recently bought a new HP laptop at Best Buy - Falls Church. There was some confusion with the pickup. When I went to pick up my online order, there was a mix up and I ended up being charged twice for a new computer. I only bought one, but they had a record as 1 online purchase and 1 store bought purchase. I tried to resolve with the pick up staff and the "manager" on 2/26 to no avail, I was told it would be "faster" to use the 1-888-Best-Buy number. After 45 minutes on the phone with "customer service" and going through four people who were not able to resolve the issue, I was cut off while "on hold". I called the Best Buy credit card number (Citi bank) and finally got a competent person who was able to resolve the issue in three minutes and will contact the useless incompetents at Best Buy-Falls Church to delete the duplicate charge. I have been a Best Buy customer for eight years and I doubt that I will continue. They try to cheat seniors and then give them the runaround BS when trying to resolve an issue. The Geek Squad staff at this store is great, they are the only competent staff at this store. Don't shop at Best Buy-Falls Church!

Jessica McNutt: It's best buy. I only go when I absolutely must. Customer service is generally not good and, despite there being as many employees as customers, we always have to wait a strange amount of time to check out. If you can order online from somewhere else, do it!

Kristin Rever: Management needs to make sure employees are aware of services actually provided before saying a repair could be done. We had an appointment to repair my daughter's Smasung phone. He called on Thursday to verify this type of repair (replacement of motherboard) could be done. When we arrived the Geek Squad staff told us that unfortunately they did not do thus type of repair yet. The staff was pleasant and friendly and referred us to another location. This us issue could have been avoided if Best Buy was actually aware of the type of services they could provide. A waste of our time and gas.

Vincent Wagner: I went to the geek squad here because I was having trouble with an SSD install. They fixed the problem and offered to transfer the data from my old drive. 100 was a little steep for a simple data transfer but I was done putting energy. They assured me they could do it in a day. Once again, this seemed like a really long time for a data transfer. I didn't care so long as they had it done by the next day. The next day, they called me two hours before close and said they needed my Microsoft password to "make sure it boots up after the transfer". I said ok, I don't know my password but I will reset it and give it to you once I come pick it up. They assured me the they had already completed the transfer. When I got there the person at the counter harassed me to describe my computer after I brought in the paperwork they make you sign. I gave them my new password and they said that the data transfer did not take place and they will need an hour and a half to do the transfer. They would need to wait till the next day since it was close to close. I needed my computer today. Why should a data transfer take 48 hours. They do not communicate effectively. They lie. They don't care. Don't go here. Give your money to a local business.

K M: Disgusting customer service! I wish I could give them zero stars. Today I dealt with manager Mr Fathim, very disrespectful. Walked away from me when I had an appointment for a Samsung device repair, I get to the store and I’m being told they don’t provide that service. I’m being told I’m too loud and he refuses to give me his last name. Also geek squad member Asaf, same scenario, unhelpful, rude, can’t even greet me and refuses to give me his last name. I do not recommend this store to anyone. Please take your money to a different store. Preferably where the managers have manners and don’t disregard their customers.

Christopher Jesus (Sizedbbq7): I'm between 18-30 years of age, native English speaker with anxiety of talking to people in person. The employees that helped me were patient and helpful. Took me less than 10 minutes to find what I needed and get out.

Sharon: I really need to stop coming here. It gets no better. I had a very bad experience here compared to the Springfield, VA store. Margarita at the Springfield store was very helpful in me buying a new phone, activation AND set up/data transfer! And guess what, she didn't charge me $40 as this Falls Church store insisted I pay and insisted ALL stores charge this setup/transfer fee. So I buy a $1000 phone from you, case....and you charge me $40 to download an app and watch this app transfer all my data within 20 minutes?! Then claim, "every BB store does this?" GREED over customer service, Shameful. So glad I went to the Springfield location and met Margarita to take care of me!

Noor Ayoob: Great deals they have now . BestBuy is the best place for everyone now , we all need Technology in our life and this is the right place to go . Also if you are a gamer or vlogger you can get all your deals and supplies from here . Great customer service definitely coming back soon a lot of things I need to buy . Come on best buy give me a good deal on Pixel3 please this is the phone I want to buy. Think about it and let me know. Keep up the great work .

20. Adams Morgan Ace Hardware

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299 reviews
Adams Morgan Ace Hardware
Location
4.6
Prices
4.5
Product Quality
4.5
Establishment
4.5
Customer Service
4.5

Address: 1704 Columbia Rd NW, Washington, DC 20009

Schedule: Opens soon ⋅ 8AM

Telephone: (202) 299-0040

Guy: Hardware store



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Adams Morgan Ace Hardware: what do users think?


Megan Tebbenhoff: Everyone at this Ace Hardware is incredibly kind, helpful, and knowledgeable! I went in seeking a screw that would fit a warped sleeve in a new piece of furniture, and Chris went above and beyond to help me fix my problem. He asked me to bring in my furniture, offered me a dolly to wheel it in from my car, and used some tools free of charge at the store to help get the screw properly threaded so I could finish building my furniture. It was so kind of him to offer his assistance, I likely would have had to exchange the furniture if I didn’t have his help. I have come to this location a few times and I have always been incredibly impressed by the service. Huge thank you to Chris!
Response: These are the kinds of stories we love to hear from our customers- so glad our team was able to help you and go the extra mile! We love helping our customers problem solve - thanks for trusting our expertise! Have a wonderful week.

Sarah Parker: Everyone here is incredibly nice and helpful! Someone very nicely greeted me as I walked in, and then Chris was super friendly and efficient in making some keys for me, and Lawrence was really friendly too! This is a super competent, customer service centered team, and they made my day with how nice they were!!
Response: So glad you took the time to leave a review Sarah, thank you for sharing your great shopping experience! We'll pass your comments along to our manager (Lawrence!) so they can give kudos to the staff. Thank you for choosing to shop and support our employee-owned store!

Jessa L: This is one of my favorite Ace Hardwares I've ever been too! The staff is truly amazing. They are great at asking what you need, guiding you thru the store and offering advice. It's impressive how much useful stuff they pack into that store. Great place to go
Response: Jessa, we appreciate the time you took to leave your great review for Adams Morgan Ace Hardware and our staff! We love creating raving fans and will work to continue going above and beyond for you! Thanks again, and we look forward to seeing you again soon at our employee-owned store.

Jessica C: I take my dog here twice a week while I browse their new plant selections. The staff are all so nice and helpful. I love that they shower my dog with attention. My dog loves it too. She always tries to drag me in for treats. They have a great plant selection. They change things up but you can usually find a good array of basics and less common plants. They often have small hoyas, peperomias, aglaonemas, and other stuff I’m looking for. I always look forward to checking out the new stock on Wednesday and Friday. Thanks, Ace
Response: Jessica, we're delighted to hear about your 5-star experience at Adams Morgan Ace Hardware! Our goal is always be to provide the best customer experience possible at our employee-owned stores, and we love dogs and plants, that's for sure! Thanks again and we look forward to seeing you again soon.

Daniel Commins: Always friendly and helpful. You are approached as soon as you enter by someone ready to help. Even if you don’t know exactly what you need, they are extremely knowledgeable and helpful.
Response: Thanks for shopping with us Daniel!

Suriya Jayanti: I like this store and its people so much that sometimes I just come to hang out. And I definitely go out of my way to buy things here instead of Home Depot or Amazon. Viva la Hardware!
Response: Browsing and hanging out are encouraged! Hardware stores are so much fun, we are glad to hear you enjoy being at our store. We are proud to be your local helpful place; thank you for your patronage!

Emily Norton: Thank you so much to Lily who helped repair our desk. She was SO attentive and creative, and really gave us some extra time and aid. We could not be more grateful, and we are so happy to have our beautiful desk repaired!
Response: It's so great to hear from you Emily, Lily is the BEST - so glad she could help! Thanks for shopping and supporting our locally owned store.

Mattie Solomon: Every time I go to this Ace Hardware EVERYONE on the staff is so incredibly helpful and nice! I came in to get help on a piece of furniture with a striped nail, and Chris at the store was THE BEST!! We tried to get this screw out on our own and weren't successful, and we wouldn't have been able to do it without Chris' help!
Response: These are the stories we love to hear- thanks for supporting our employee owned store, and for the staff shoutout!

Jessica Goodman: Lilly was fantastic in helping me with all my needs. I was redoing my bathroom and ran into some plumbing issues. Lilly was patient and really sat down to help me solve my problems. Would highly recommend this store!
Response: Lily is a wealth of knowledge - we're so glad to have her on our team. Thank you for shopping with us for DIY supplies and expertise!

Kyle A: All the staff are very knowledgeable and helpful and kind. Every time I’ve been they’ve greeted us with a smile and were always personable.
Response: Thanks for the compliment Kyle! We're really proud of the great staff we have at our store. So glad to hear they give you consistent and excellent service. Looking forward to helping you again soon with your DIY projects!