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1. The Saratoga Apartments
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13 reviews
Address: 4601 Connecticut Ave NW, Washington, DC 20008
Schedule: Closed ⋅ Opens 10AM
Telephone: (833) 264-9637
Business type: Apartment rental agency
Web page: https://www.thesaratogadc.com/
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The Saratoga Apartments: what do users think?
Caleb Pase: Quality staff. Dog friendly. 24/7 doorman is a huge plus. We’ve always gotten our packages! A lot of nice folks and families live here and in the neighborhood. The renovations are especially nice and make you feel cozy at home. First time renting in DC and it’s been a blast so far.
Response: Caleb, thanks so much for this review! It's wonderful to hear you've been enjoying a five-star experience at The Saratoga and if you ever need anything else from our team, please let us know. Thanks again!
Dnesh Ad: Be careful with your tenant named as "Maya Tenden". She is an online buyer and a big liar. She falsely claims non sense.
Response: Thanks for the 5 stars. We encourage you to reach out to our office directly so we can discuss the contents of your review.
Amy Torres: Great dinner and service! Best steak I had in a long time! Our waiter Alejandro was super and so professional! Just a pleasure all around! We are restaurant industry people and totally impressed from beginning of our our meal to the end! The Italian waiter came by for a chat and also totally made our night. All around great and we are looking forward to coming back again soon. Thank you! Kudos to the owners!
HannaElizabeth Johnson: The gentleman at the front desk was extremely rude to me. I’ve never been to this apartment building before. I was delivering food. Mot once did he say hello or how i was doing. Seemed like he had an attitude. When i left he didn’t speak nor did I. I asked him his name he didn’t give it to me. I’m very nice and have manners. It’s extremely unacceptable for him to treat me that way.
Response: Hi there, We're so sorry for this misunderstanding! We wish this one experience hadn't negatively impacted your impression of our community, but we will be sure to say hello next time you're visiting! Thank you.
Dr. Tonyelle R.: Wallet stolen and staff did not help recover! Landan is top notch! Thank you! God bless you in Jesus name!!!
francina h: management is unorganized especially about parking
Response: Hi Francina, We're sorry if parking has caused you any inconveniences. We'd be happy to further discuss this and see what we can do to improve your experience. Please reach out to us at your convenience so we may assist. Thank you!
2. 1630 R Street Apartments
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13 reviews
Address: 1630 R St NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 9AM
Telephone: (202) 265-1630
Business type: Apartment building
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1630 R Street Apartments: what do users think?
Margarita Bronshteyn: I definitely recommend renting at 1630R!!! My husband and I lived on the 5th floor from Aug 2018 through March 2022. When the pandemic hit, we spent a LOT of time at home and are so grateful to have been in a place we loved so much. The location is fantastic, the space is airy, light-filled, and new, and the management, specifically Emmett Jafari is kind, attentive, and responsive. Having a gym in the basement finally motivated me to go (occasionally) and being able to pay and check laundry from an app was super convenient. The only reason we moved is because the rent-controlled monthly rent allowed us to save up enough money to buy a condo! We had a really great 3.5 years at 1630R and moving is definitely bittersweet.
Response: Hi Margarita, We thank you for giving us this great review and thoughtful comments. Our mission is to provide outstanding service and create a wonderful place for our residents to call home. We are grateful that you shared you experience with us. Much appreciated, The Team at 1630 R Street
Victoria Stewart: I really loved my apartment for the year and a half I was here. Tall ceilings and a great floor plan that maximizes space with a generous closet. You can’t beat the location either. I did not feel unsafe living here and there were no issues on my floor. There were two package thefts that management addressed and the system they have in place now works well. Management was always responsive with maintenance requests.
Alyce Ryan: We’ve lived here for about three years. The apartments are very clean/updated for the price you pay in such a fab neighborhood. The apartment is in great walking distance to everything you need (restaurants, grocery stores, bars, gyms & the metro). Unfortunately, the building started leasing to housing programs which led to some problematic residents. It became a frequent occurrence seeing non-residents passed out in hallways, doing the laundry, harassing residents to get into the building, sleeping on the back basement steps, stealing packages from the main mailroom, pee stains on the walls, pee stains on the floor, pee stains on the elevator, domestic violence cases...... the list goes on and on. Basically if you’re living alone or expect a safe environment without triple locking your doors, I would NOT recommend this apartment. Side note - the building management/ police have been alerted many many times about these issues and not much change at all.
Lee Phillips: This was a terrible place to live. In the beginning, it was great. Over the years, the neighborhood became worse. This led to strange people coming into the building and passing out in the hallways. Strange looking people were in the basement area as well. One time I found a homeless person sleeping in the bathroom where the gym is located. There are also roaches. I killed one in my apartment. I also found the property manager to be rude. Packages have also been stolen. I believe it is now section 8 housing. Therefore, there have been domestic disputes in the building. I would not recommend living here.
Amir Mohammad: The building itself is great and a great location. However, there are a lot of shady individuals that somehow gain access to this building. I have seen many people that look like they are on drugs or drug dealers wandering the halls slowly and asking me or others questions. I’m not sure if there are low income units in the building or if they just somehow get it, but it makes me double lock my doors. It is absurd to pay this much for an apartment and have shady individuals around at all hours. There are also some shady, disheveled people that run into the gym regularly to use the bathroom and lurk in the basement. Also, the AC system is ancient. It works very well but then all the sudden they shut it off in October and switch everyone to heat. It is insanely hot and uncomfortable now on the inside.
Response: Hi Amir, We take these matters very seriously, unfortunately , we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours , we would like to investigate this issue further, please contact us at 202-265-1630. Thank you, Emmett and The 1630 R Team
3. Kiley Apartments
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26 reviews
Address: 600 4th St SW, Washington, DC 20024
Schedule: Closed ⋅ Opens 9AM
Telephone: (833) 381-1477
Business type: Apartment complex
Web page: https://kileyapartments.com/
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Kiley Apartments: what do users think?
Taylor Jaczko: I’ve lived at The Kiley for several months now, and have nothing but positive things to say! Ray and Annie in the leasing office were incredibly helpful in setting me up at this community, and have been quick to answer any questions I’ve had since. The concierge staff is also very friendly and happy to assist. My studio unit itself has a great layout and is a terrific value. The building’s amenities are wonderful, and more have been added since my initial move. I had an issue with my fridge when I first moved in, and maintenance was quick to replace it. Overall I’d highly recommend this building to anyone who wants a low key and quiet neighborhood with easy access to the more bustling Wharf/Navy Yard areas.
George Worrell Style: I love living at the Kiley Apartments! I was introduced to the Kiley by way of The Why Hotel! I needed a long term space as my then current apartment had ongoing mold issues! I was amazed at how beautiful the decor was and the many amenities! I was greeted daily by the amazing Pheonah who manages the front desk! She suggested if I was looking for and apartment why not rent at the Kiley? I thought it was worth looking into. I met with Ray Gill who took me on a world-wind tour of this amazing building! He checked all the boxes, price - size and location! Anna and Terri were amazing as well! I work as a fashion stylist…! I couldn’t have landed in a more stylish setting!
Fawzi Abdo: Great building! The apartments are really well laid out and brand new. Amenities, rooftop pool, and gym area are awesome. The neighborhood is nice and quiet, while the wharf and other cool spots are less than a 10 minute walk away. The management team, leasing, and maintenance crew are prompt and professional. Concierge team is also very helpful, especially Sofia!
H Tran: False listing price on their website. Poor leasing office management. Two changes to their original quote/offer. Very hard to get into contact with their office. Poor communication. I toured their apartments last week and it was very nice. However, after they emailed me the quote/offer (price and Special Deal clearly written) they called me while I was applying and raised monthly rent by a fair amount saying it was "a glitch in the system." I thought fine. I will continue to apply but was unable to get into contact with their office for two days to ask about the large "administration fee" on the application on top of the application fee. They finally emailed back but did not answer the question and also removed the Special Deal they originally offered me so I drove back to the apartment to talk to them in person and was unsuccessful in working anything out. The apartment and amenities seem very nice but we were unable to work with the leasing office so I do not recommend.
Mrinoy Banerjee: I was a resident of Kiley Apartments for almost a year and my experience was absolutely amazing! This building offers modern apartments along with state of the art amenities like rooftop gym and pool for very reasonable prices. The roof offers beautiful views of the Capitol and Washington monument and is a perfect spot to host memorable events. Annie and the entire team at the leasing office were awesome and I couldn’t be more grateful for their help with my move out process. With its prime location and proximity to the national mall, metro and grocery stores I had a truly elevated experience. If I wasn’t moving out of DC, I would have loved to remain a resident of Kiley Apartments!
Response: Good morning, Thank you for sharing your experience with us! We are glad to hear you enjoy your apartment and stay at Kiley Apartments. We couldn't agree with you more; the views from the rooftop are amazing! We hope you consider Kiley Apartments again for your housing needs if you return to DC. Regards, Christine Nesbitt
Saman: So far, I have had a great experience while living at the Kiley. The staff is very friendly especially Elshadiay. The building is kept clean at all times. The amenities are great and the maintenance team is always very quick at responding.The building is very quiet for the most part. The rooftop has a great view of the city. I would recommend this apartment to friends.
Response: Good morning, Thank you for sharing your experience with us! We are glad to hear you enjoy your apartment and stay at Kiley Apartments. Customer service is our number one priority, and we are glad to hear that our on-site teams have gone above and beyond to make your experience enjoyable. We value feedback from our residents and look forward to continuing to serve you! Regards, Christine Nesbitt
K T: The staff is amazing! These are beautiful apartments in a great area. The leasing office team, maintenance are always friendly and quick to respond. I have loved my time here and will always recommend it to others!
Response: Good morning, Thank you for sharing your experience with us! We are glad to hear you enjoy your apartment and stay at Kiley Apartments. Customer service is our number one priority, and we are glad to hear that our on-site teams have gone above and beyond to make your experience enjoyable. We value feedback from our residents and look forward to continuing to serve you! Regards, Christine Nesbitt
CW Z: Need a new property management alone with a new team of front desk staffs! The buzzer out of work for months! 6 out of 10 times Had to go down stairs to open the main door for delivery drivers by myself even the front desk staff is there chatting on cellphone, I highly recommend those staffs go through a basic consiege training or run a medical text on both of their eyes and ears!
Response: Good Afternoon, Thank you for your review; we certainly are disappointed to hear of your experience at The Kiley. The property prides itself in providing class A service and will have our maintenance team look at the call box and get it serviced immediately. We would appreciate the opportunity to discuss any further questions or concerns you may have. Please reach out to our Regional Manager, Terri Marks, at kileymanager@uippm.com so we can be of further assistance. Regards, Christine Nesbitt
北美腾洋: Terrible consiege service! This building is mixed with short rental and longterm lease ! The front desk staffs always disappear when residents need her ! I would recommend the building to hire a new team of staffs , if not working, probably need to consider changing a new property management company!
Response: Good Afternoon, Thank you for your review; we certainly are disappointed to hear of your experience at The Kiley. The property prides itself in providing class A service and will take this concern and review the scheduling of our concierge. We would appreciate the opportunity to discuss any further questions or concerns you may have. Please reach out to our Regional Manager, Terri Marks, at kileymanager@uippm.com so we can be of further assistance. Regards, Christine Nesbitt
Moona Al-Matari: All I can say is I have come to tour this property few weeks ago with my husband and the warm greeting that we got from Elshaday was very welcoming and amazing ! The way she talked about the property and the amenities and how she knows the area (since we are new to the area) was very impressive! I am just saying this now and not then because we have toured couple of places and boy they had a bad customer service, and we remembered Elshaday’s service and it was amazing that we had to say something about it 😄!! The company is lucky to have her .
Response: Good Morning, Thank you for your review. Customer service is our number one priority, we are thrilled to hear that Elshaday went above and beyond to make your visit to our community an enjoyable one! We value feedback from our residents and prospective residents, and we hope we have the opportunity to welcome you as a resident soon. Regards, Christine Nesbitt
4. Carillon House Apartments
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42 reviews
Address: 2500 Wisconsin Ave NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 9AM
Telephone: (202) 337-4400
Business type: Apartment complex
Web page: https://www.thecarillonhouse.com/
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Carillon House Apartments: what do users think?
Deepti Bhatt: It is so far my best experience to live in Carillon House apartments. Meriem, the leasing consultant was quite helpful during my entire move in process. She is always there to help and support and I am very thankful to her. I will highly recommend carillon apartment to those looking for safe, convenient and reasonable rent with great amenities. It has got nice neighbourhood and rooftop view is spectacular. The apartments are spacious, nicely renovated, with decent kitchen and big closets. I am very much satisfied living in this wonderful place.
Response: On behalf of myself and the Carillon House team, we are so appreciative you took the time to share your kinds words and recommendation with us, Deepti! We’re so honored that you are happy with your decision to live with us and it means the world to us. We’re so glad we were able to make it a smooth transition for you and take some of the stress out of your move. We truly want to provide only the best for our residents and your recognition of Meriem lets us know we met that mark! She will be so honored to hear your comments. It sounds like our convenient location, spacious homes and community amenities have been such a great fit for you. With that said, it has been a pleasure serving you and we look forward to many more great experiences. If there’s anything we can do to increase your comfort, our team is always happy to assist. Thanks again for the 5-star recognition, you are truly appreciated!
Emre Deniz: I am living in The Carillon House Apartments for a year now. Overall, I can say that I enjoy living here. First of all, the location is convenient. There are more than enough grocery shopping and dinner place options within a reach. Bus stop is just across the building and it takes you to downtown and to a couple nearest metro stations in minutes. Georgetown University is 15-20 min walk. Also, these neighborhoods (Glover Park and Georgetown) are very bikeable. Though the Carillon is on sort of a hill, it is still conveniently bikeable there. However, being located on a hill is also a plus because the view is fantastic! You can see almost every part of DC from the roof top and possibly even from your apartment. Common areas in the building are clean and well maintained. I would say that heating and cooling are adequate. However, you cannot have them at the same time (6months heating during colder seasons; 6 months cooling during warmer seasons). Hot water is almost always available both in the shower and in the faucets. Staff is very nice, kind and helpful. Leasing office does its job. Ask for Mariem, she will try her best to accommodate your requests about finding the best apartment that suits your needs. Although I moved in DC from abroad and The Carillon was my first apartment here right from the first day, moving-in process was smooth. My first unit here was a furnished studio. The room was spacious. The furnitures and utilities were clean and sufficient for a normal living. Later, I have moved to an unfurnished 1-bedroom. It was refurbished and I bought many of my furniture and stuff easily from either IKEA (15 miles) or nearby T.J. Maxx (1.5 miles). The rooms take in a lot of sun light and very bright. Therefore, I recommend living in The Carillon House Apartments and two of my friends already moved in after me!
Response: Hi, Emre! Thank you SO much for your detailed review about Carillon House! It's always great to hear resident feedback as we want to ensure a positive living experience for all of our residents. It's great to hear that our convenient location has been a perfect fit- it's truly a gem and we certainly love the DC views ourselves! We're glad to hear that our office staff were able to help make your application and move-in process as seamless and convenient as possible. Meriem is always known to go above and beyond when providing customer service and we hope you'll let her or any of our team members know if there's anything else we can do to assist! We're happy that you are situated comfortably in your home and we appreciate your recommendation of our homes. We look forward to many more great experiences at Carillon House, thanks again Emre!
Layth Baheej: The worst nightmare is missing packages! If you want to live somewhere were you be worrying about your packages! Move here. Air circulation is a mess. You can smell what your neighbor cooking. Cool rooftop which always closed.
Response: Hi, Layth. We are sorry to hear about your disappointment with us, and we would like to personally assist you with making things right. Let’s discuss your concerns and address this ASAP because we value your residency. Our Resident Help Team is ready to assist, fill out the contact form by using the following link http://bit.ly/2ZKI80w. Once we receive your contact form someone from our team will reach out to you directly. Thank you and we look forward to hearing from you!
Lawrence Lerman: HORRIBLE LEASING AND MANAGEMENT. They falsely advertised a one bedroom which I applied for. $40 for application fee and $125 for a deposit. I was told that the apartment I applied for was actually a studio and they wrongly advertised the unit. The Leasing agent confirmed with management and said since they advertised the unit incorrectly I would receive BOTH costs back. To date, I only received the application fee back and Carillon House has yet to return a single phone call and I was scammed out of $125! Very disappointing. Prospective Tenants should think elsewhere before considering living here.
Response: Greetings, Lawrence. We sincerely apologize for the inconvenience on our behalf throughout the leasing process. We strive to be as diligent as possible when providing exceptional service and we regret we missed that mark for you. We are more than happy to initiate you a full refund. Please contact our manager, Michelle Chambers, at 202-337-4400 or mchambers@rossmgtservices.com, and we will make sure you receive your refund in full. Again, we offer our sincerest apologies and we look forward to hearing from you!
Sara Youssef: clean, spacious apartment, in good area with access to many amenities. Meriem in the office was incredibly friendly and helpful during move in process, and touring of the place. would highly recommend
Response: Thank you for your review and recommendation, Sara! We're happy to hear our community has been such a great fit for you. How kind of you to share your recognition of Meriem! She's known to go above and beyond and she'll be thrilled to hear your comments. If there's anything else we can do to increase your comfort, please let us know. Thanks again!
Catherine Rusch: From leasing staff, concierges, and maintenance, I have had a very positive experience at Carillon House. They continue to make improvements throughout the building and everyone has been very friendly and helpful.
Response: Hi there, Catherine! Thank you so much for your wonderful review. We're pleased to hear you've had an all-around positive experience at Carillon House! We sure are always working to make sure our community gets better and better. If there's anything we can do to further assist you, please let us know. Thank you and we look forward to many more great experiences.
Ansley Pepper: I moved in less than 2 weeks and have already seen several mice. I called for pest control and my request wasn’t taken seriously. I know the building is old, but more care should be taken for the old cracks in walls. They are slowly renovating kitchens. Hopefully mine will be next. Otherwise I’m afraid the move behind the fridge may be getting into the fridge :( They say the rooftop is open 24/7 but beware. Residents can’t use it until 10am. So if that is a draw for you reconsider. Especially if you work a 9 to 5, you won’t be able to enjoy the rooftop except in the darkness smh.
Response: Welcome to Carillon House, Ansley! We are sorry to hear that your experience was not of the quality you expected. We value a positive living experience for all of our residents and want to make things right for you as soon as possible. We take pest matters very seriously. I have forwarded your concern to our manager, Rochelle, who has informed that she has scheduled your unit for pest control. We encourage you to bring up any other maintenance concerns during our visit so we may address them ASAP. Thanks again for bringing your concerns to our attention and we look forward to assisting you!
UBS: Not a good place to move in, cigarette smoke smell most of the time especially at nights. Make your daily life miserable. I was told it is a smoke free apt before signing the lease but turns out it is not. I asked for help from management several times but no response. There are other issues that comes up pretty frequently. I know now management will reply to show the potential buyers that they care but in reality once you sign the lease you sign the problems as well. Read reviews and make informed decisions.
Response: We're sorry to hear of your disappointment and we apologize for any challenges you've encountered while living with us. We encourage residents to notify us if they experience any disturbances so we may take action accordingly to correct the issue. However, we sincerely apologize for any issues you've experienced in trying to reach us and we certainly want to ensure your concerns are addressed ASAP. We would like the opportunity to speak with you so we can further investigate this matter. Please fill out our contact form by using the following link http://bit.ly/2ZKI80w to have someone from our team contact you directly. Thank you and we look forward to hearing from you.
5. 1001 At Waterfront Apartments
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20 reviews
Address: 1001 3rd St SW, Washington, DC 20024
Schedule: Closed ⋅ Opens 10AM
Telephone: (202) 919-8490
Business type: Apartment building
Web page: https://www.1001atwaterfront.com/
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1001 At Waterfront Apartments: what do users think?
Patrick Duff: Short Review: management purposely gives the building poor living conditions, and has no interest in resolving tenant’s issues and concerns Detailed Review: prior to the pandemic, this building was actually great to live in. However once the pandemic hit the building has gone downhill (and continues to 2 years later). There in no leasing office on site and no security, we are told to contact the building down the street if we need to contact anyone. The staff at the other building doesn’t seem to care much about the tenants at 1001, they only care about the tenants in their luxury building. The buildings mail system is a mess, packages are often left in the lobby or even outside even though we have a dedicated mailroom and package lockers. The HVAC is a huge issue, units do not have individual (or any) control of temperature. Most of the year the apartments are close to 80 degrees, you have to rely on fans and windows to make it comfortable. Tenants are often overcharged on their rent, it is more or less up to the tenant to make sure they are being charged the correct amount. Management has been told many times about this issue and they simply blame the billing software and take no interest in resolving the issue. There have been a few theories as to why management acts the way it does towards the tenants here. 1) our building is rent controlled so tenants that have lived here a while are paying less than new tenants. It would only make sense that management tries to make this building so awful that people are eager to move out and get replaced with new, unknowing tenants that they can charge higher rent to. 2) there is a rumor that the building is going to get torn down and replaced in the next few years. This building is admittedly much older and outdated compared to the newer luxury buildings going up in the neighborhood. It’s been revealed that management is not fixing certain damages to units when tenants move out, instead offering reduced rent to new tenants and they just have to live with the current conditions which includes water damage, stained carpets, chipped paint, etc. Aside from the poor management it is also not in a very safe location. Shootings are a monthly occurrence, and tenants have also been assaulted outside of the building. If you do happen to see any good reviews of this place, don’t take them seriously. They are either written by employees or contractors, and recently they are “bribing” tenants with a rent credit in return for a positive review.
JB: The worst management team ever. I think they look for people who have zero professional experience and/or the worst communication skills.Things have gotten so bad that they are now offering rent discounts if tenants give good reviews and send screen shots of the reviews.
Simone F: Unfortunately I’ve had to update my review to 1 star for 301 M and 1001 waterfront as far as Management goes. The management constantly charged me a late fee and it took me threatening legal action to get resolution. When the manager finally contacted corporate they were able to take of the issue right away. I decided not to renew my lease after leasing with this company for 11 years because it became too stressful to constantly have late charges when I was not late and I even felt the need to film myself dropping off my rent check on time for proof. I will say management did a great job moving me into my apartment in the beginning but over the past year the professionalism had broken down. I would send emails that would not get answered for several weeks. .
Response: Simone, we are sorry to hear about your experience. Please contact TBCresidential@tbco.biz so we can learn more. Thank you
Gillian Trommer: If I could give 0 stars I would. I lived here less than a year and I’m already looking to move. Leasing and management is a mess, heat is constantly going out in the winter, elevators are out for several days with no one fixing it, packages are just left on the floor (luckily the tenants are great and no one steals anything), the gym is barely a gym. For the price and absolutely 0 amenities, please take your money elsewhere. It’s not with it.
6. Dorchester House
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22 reviews
Address: 2480 16th St NW, Washington, DC 20009
Schedule: Open 24 hours
Telephone: (202) 667-3600
Business type: Apartment building
Web page: http://www.dorchesterhouseapts.com/
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Dorchester House: what do users think?
Matthew Lawlis: Overall Dorcester House is a solid apartment complex for a location in the city. It has some down falls, mainly the age of the building hurts the ability to block noise from other rooms but its not a huge deal, also you get the odd pothead that makes the hall smell like weed 24/7, but thats pretty common in DC. The place has improved greatly over the last 6 months or so and serving those who live their seems to be a top priority. Also maintenance and sanitation is sold. Everything is fixed on time and I have yet to see a mouse or roach.
Sophia: Management is SO helpful and kind. Shelton was an immediate help during a move for me, the security people are always asking me how I am and keeping me smiling. I couldn’t recommend enough. I feel safe. It’s in a great spot. I feel lucky to have a great size apartment and awesome management.
Response: Hi Sophia! Thank you so much for taking the time to leave us your feedback. We strive to provide our residents with a great place to live! Thank you, The Borger Team
Bobby Hodges: Management lies to your face about everything. I was told 6 months ago while looking for apartments the gym was being fixed up. The same sample paint swatches are on the wall and all of the machines are unsafe. The machine to add money to your laundry card has been broken now for 2-3 months. I have told "Concierge" and management but still nothing. (numerous tenants have complained) Employees constantly park in my parking spot while I am at work, the assistant manager even admitted this while I was in her office.
Response: Mr. Hodge, Thank you for your feedback. Our goal is to present a positive, dignified and businesslike image at all times through our appearance, behavior and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize. Please contact us at 202-667-3600 or Sgordon@borgerproperties.com so we can address your specific concerns. We look forward to speaking with you soon! Shelton and The Dorchester House Team
Lauren McDanell: I just moved in about two months ago and am extremely pleased with the cleanliness, privacy, and size of my unit, as well as the friendly 24-hour front desk/security staff and the building amenities. I looked at another apartment building nearby for the same price that was much smaller and lower quality; glad I went with Dorchester instead. I’ve received compliments from other DC residents who visit on both the building and my unit. Check it out!
Jil V: Terrible management and customer service, I was interested in an apartment and they didn’t even know what was available and kept giving me incorrect information. When I tried to speak to the building manager, he offered a move-in credit (which was already being offered to all prospective tenants anyway). A bad experience that led me to looking elsewhere.
Response: Thanks for bringing this concern to our attention. It is our goal to treat everyone respectfully and to have loyal residents. We strive for continual improvement and welcome your feedback. Please contact us at borgercares@borgermanagement.com so we can address your specific needs. Thanks again!
The Swede: Roaches and mice common. Apartment renovations looks like a five year old did them. Lead paint covered by cheap acrylic paint that gets very sticky. AC units barely working. Top Internet speed available is 2mbit down.
Chat Tejada: Those who know Washington know that housing comes at a cost!! Great starter apartment with plenty of perks........... mine is not renovated but the space is simply HARD TO FIND in DC.
Response: Hello Chat, Thank you for the raving review! We hope you continue to have an amazing experience with us. DC certainly has its perks and finding the perfect home is no easy task. We are excited you are starting your journey here with us. Your comments and feedback help us to better serve our customers. We thank you for your time and invite you to reach out to us should you have any questions. Team at Dorchester House
7. Empire Apartments
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19 reviews
Address: 2000 F St NW, Washington, DC 20006
Schedule: Closed ⋅ Opens 9AM
Telephone: (202) 785-2622
Business type: Apartment building
Web page: https://www.empire-apts.com/
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Empire Apartments: what do users think?
Patrick Peterson: So glad I moved out. The roaches are everywhere. They won’t turn on AC. Management is awful. DO NOT LIVE HERE. The absolute worst. I have never met someone that cares so little about their residents. Appalling that they are allowed to stay open. Nothing worse than sweating in your apartment and seeing cockroaches go by because they won’t turn on AC and don’t keep the place clean enough not to have hugs.
Response: Thank you for reviewing as a former resident, Patrick. We are so sorry to hear about the discomfort you experienced during your time with us. Please accept our apologies for not responding sooner. Reviews were suspended on this platform due to changing circumstances surrounding the pandemic, so we are just now seeing this. We understand you have since moved and are no longer a resident, however, the comfort and satisfaction of our residents is our number one priority, so if you wish to discuss your experience further, please feel free to contact us at customerservice@thedonaldsongroup.com. Thank you in advance for helping to make us better. We look forward to hearing from you.
Megan Megan: Enough is enough. We were tired of the negligence of the management office. Cockroaches walk on the washers and dryers. Many apartments suffer from bed bugs. That is why many people like us started to move different places. So pity! Location of the apartment is good but does not worth the anxiety.
Response: Dear Megan, We sincerely apologize for your unpleasant experience. Our team is here to offer a clean and pleasant living environment to residents backed with timely and efficient service. If you feel disappointed in us, then we need to investigate and resolve the issues to your satisfaction. Please give us an opportunity to change your opinion. We are eager to address your concern regarding pests, please email us at customerservice@thedonaldsongroup.com. We care about you!
Ldhsj Djskhdfjk: Coach roach infested. If you live anywhere on the first, second or third floors or near the trash rooms, you will kill 2-8 cockroaches a day. I woke up to one crawling up my arm. I was eating a bag of chips and a giant one was inside. I’m a very clean person, this apartment complex is a hell hole& management became aggressive and rude when I demanded the problem be fixed. To all who live here- don’t wait for your lease to expire. You have the right to leave because of the infestation that is not being fixed. I put up with 9 months of this until I wasn’t even living in the apt anymore cause I was so disgusted. Just get your stuff and walk. They won’t fight you.
Response: We sincerely apologize for your unpleasant experience with pests and our service. Our goal is to offer a clean and pleasant living environment to our residents. Please give us an opportunity to resolve your concerns and change your opinion about us. At your earliest convenience, please email us at customerservice@thedonaldsongroup.com. We care about you and your satisfaction.
Angi86 Lu: I really regret that I moved to the Empire Apartments. It is impossible to reach Management office via phone or e-mail. They never respond any e-mail on time. When you ask a question in person (if you are lucky enough to find them in the office), they do not even look at your face. Also, they do not do annual heater and cooler maintenance in the apartment. You can see the dust and the other dirty materials in them since they have not been cleaned for years.
Response: Dear Angi86 Lu, we sincerely apologize if your experience with us has been less than exceptional. Our team is committed to serving residents promptly and efficiently. We understand that timely communication with residents is key to a great living experience. If you are disappointed in our team and our A/C maintenance service, then we are eager to understand the reasons and address them to your satisfaction. We request you to please give us an opportunity to change your opinion. Our management team is here to assist you, please contact them at customerservice@thedonaldsongroup.com to discuss your concerns. Your satisfaction is important to us.
DMC: Many of these reviews are dated or unfair. It’s a very well-run spot with excellent amenities (gym/rooftop) for a reasonable price.
Response: Hello, Thank you so much for taking the time to share your thoughts with us. We are glad that you are enjoying the gym and rooftop amenities. If you know someone who is looking for an apartment, please reach out to us at empire@thedonaldsongroup.com or 888-905-5870. http://www.apartmentforrentinfoggybottomwashdc.com/.
8. Whyle Furnished Apartments
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17 reviews
Address: 900 W St NW, Washington, DC 20001
Schedule: Open 24 hours
Telephone: (202) 932-8000
Business type: Furnished apartment building
Web page: https://whyle.com/
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Whyle Furnished Apartments: what do users think?
Sonia Khan: I spent three months at Whyle and can highly recommend the building to others. Gorgeous views, great facilities, and super convenient location for a short stay in the city, i.e. whole foods, core power yoga, and nail salon right below the building. Shannon and team went out of their way to ensure I had a comfortable stay during a hybrid work environment. Thank you!!
Response: Thank you Sonia! I am glad you chose to make Whyle home while you were here. We would love to have you back if you are ever in DC again.
Amy S: Great location with easy access to the Metro. Excellent food options nearby in easy walking distance. It was a nice walk on a cooler morning down to Chinatown and there is plenty of transportation available for a quick ride to the museums on the Mall. The apartment itself was clean and decorated tastefully. I found the management to be friendly and helpful, and they were highly responsive. I recommend this location.
Response: Thank you Amy -- we truly appreciate the kind words and hope to see you back the next time you are in DC.
Ian Carter: I almost hesitate to write this review for fear of it becoming too popular and difficult for me to book in the future... alas, the Whyle is the perfect choice for a short term (30+ day) stay in the DC area. Amazing location above a Whole Foods and near tons of restaurants and bars and transit, with a fully furnished super comfortable unit (sound proofed as well!) and the best staff you could ask for. OH, and the gym and rooftop are icing on the cake. Nearly perfection!
Response: Thank you Ian for the kind words and for staying with us while you were in DC. The team and I look forward to seeing you and your family back again in the near future.
Ozan Saracoglu: İ spent the last 2+ months at Whyle and enjoyed every minute of it. İ often do long-term stays when i travel for work because i like to feel like İ am at home. My apartment at Whyle was so comfortable, and the staff made my transition to the city quick and easy. İ look forward to my next project in DC. İ will be staying at Whyle for sure!
Response: Thank you Ozan! We appreciate the kind words and for making Whyle your DC home away from home -- Hope to see you back next time.
Alok Jain: I stayed at Whyle furnished apartments for nearly five months. The apartment was sunny and had a view of the Washington Monument. The interior design is aesthetically pleasing, refreshing and functional. The bed was very comfortable. The apartment is nicely furnished and has good quality amenities. They have Bang & Olufsen Bluetooth speakers, Mauviel pots and pans, OXO kitchen utensils and Scott Zwiesel glasses. They have kept bar accessories which I found very novel that allows to make your own signature cocktails. Whole Food store is just downstairs and the property is walking distance to many restaurants and bars in the neighborhood. Whyle’s GM Shannon and Manager Shane were very helpful during my stay. All in all - enjoyed my stay at Whyle and will stay again if visiting DC.
Response: Thank you Alok for the wonderful review! It was such a pleasure to get to know you and your family while you stayed at Whyle. We look forward to seeing you back in the near future.
Abel Legesse: I can’t say enough good things about my time at Whyle! I felt like I was staying in a 5-star hotel! The staff was welcoming and friendly from the day I moved in till the day I moved out. The furnishings are high-end, the location is ideal, and the place is tranquil despite being in the middle of a bustling city. I highly recommend it!
Response: Thank you Abel! It has been great to have you with us. Let us know when you are back in town; we would love to see you again.
Nina L: My friends and I stayed here for the Spring in this super cute two-bedroom apartment. Fab design + A private view of the National Monument from our living room = VIBE! Thanks for helping make the DC experience what it was!
Response: Thank you Nina for your kind words and for making Whyle your DC residence. We hope to see you back next fall.
Valeria Wetzel: I rented Whyle looking for a premium apartment for short term. I regret my decision everyday. I was assigned unit 311, which is under the bridge that connects both buildings and therefore receives no light at all (and does not have floor to ceiling windows like the other units). It is nothing like the pictures that are posted online and it is the same price. So BE CAREFUL when you rent and make sure you reach out to ask which unit they will be assigning you. Management promised me to move me to a different apartment and I only found out some hours before the move that the other owners have decided to extend their stay and they have no other units available. Manager is on holidays and nobody is providing any assistance. I wish I had not rented this apartment. It is a rip off. Also, there is construction work nearby that goes everyday from 7am.
Response: Hello Valeria, Thank you for your feedback. Our Assistant General Manager Yogi said that he has been in constant communication with you since he is on property 50+ hours a week. As we discussed on the day that you arrived, you booked a Deluxe One-Bedroom apartment, which is the apartment type you are now staying in. We said you could move into a Premier One-Bedroom apartment as soon as it becomes available. Unfortunately, the guest staying in the next available Premier One-Bedroom Apartment had to extend their stay at the last minute. We also offered to move you to other One-Bedroom apartments, but you preferred to wait for the next Premier One-Bedroom. As Yogi has already communicated with you, there is a Standard One Bedroom apartment available that we would be happy to move you to immediately if you feel it will help improve your experience at Whyle. Regarding your current apartment, we offered to bring you additional plants and add more lighting as you felt the floor to ceiling windows in the apartment did not give you enough light and to help make you feel more comfortable. Please let us know if you would like to move into the Standard One-Bedroom apartment, and we will make it happen instantly. Thank you, Shannon Averill General Manager
9. Washington Apartments
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35 reviews
Address: 1205 1/2 7th St NW, Washington, DC 20001
Schedule: Closed ⋅ Opens 9AM
Telephone: (202) 798-7510
Business type: Apartment building
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Washington Apartments: what do users think?
Jenn Billo: You get what you pay for. The apartments are updated and clean. I have seen a 3-5 roaches in the last six months but they provide regular pest control to keep the problem at bay. The real reason I dock the two stars is because of the leasing company. They are frequently unhelpful and require many follow ups to the office to get anything done or to answer any questions. You will have to badger them to even answer an email. At the end of the day I would recommend living here because the apartments are a great price and an unbeatable location. But the services you get in return are certainly reflected in that low price.
Response: We appreciate your insight and willingness to recommend us, Jenn. However, knowing that you have this impression of our services is disappointing and we'd like to provide a better experience moving forward. Please contact our Success Team via CustomerSuccessTeam@vmimgmt.com at your earliest convenience so that we may address your concerns and resolve your comfort in our community. ~Customer Success Team
Jordan Grandt: One star is generous given the complete downgrade in service and lack of communication in the front office (as well as a lack of upkeep in the units and buildings). When we first moved in two years ago, we enjoyed our experience with the staff and management. At some point in the past year or year and a half, it became increasingly obvious that staffing had changed. When trying to communicate issues with the front office, staff are immediately rude and often incompetent if you’re even able to get in contact with someone at all. The change started when they stopped letting us know if packages arrived to the leasing office (resulting in missing and lost packages on numerous occasions for me and my neighbors to the point that a neighbor of mine would kindly bring all of our packages into her apartment to make sure they weren’t taken). Then, we had continuous issues with the laundry machines that barely cleaned as is. When trying to report the issues of washing machines not working at all or flooding into the halls (which were then cleaned up by my neighbor, not staff), I was (very rudely) told the issue would be fixed and a manager would reach out to me the next day. I never heard back and the issues continued — mind you, you still have to pay for half-working laundry machines. The issues grew when upkeep of the area and buildings went downhill. None of the outside gates lock at all anymore providing no additional security. The building doors have a feature to allow you to buzz others into the building which work now maybe 25% of the time. The last fun experience was when my roommate and I were trying to move out of our unit and coordinate with the front office for a final walkthrough and key return. We were originally told we had to do the walkthrough so we held onto the keys thinking we would return them during the walkthrough with staff. As our lease was nearing an end, both my roommate and I reached out numerous times via phone and email to coordinate this. Conveniently, they did not reach back to us until 4:30pm the day after our lease ended threatening to charge us every day we did not return the keys. When I called and tried to explain that we had reached out and that they were the ones that didn’t communicate with us and that we had kept the keys with the thinking of doing a walkthrough, I was rudely explained to that’s not how moving out and leases work and I should have just shown up during business hours to return the keys already (mind you we no longer live in the area and have full time jobs). All of our grievances are clearly shared by neighbors as we’ve heard them discuss having the same issues with the front office. Given the lack of amenities and rising prices in rent, the horrific communication and behavior of staffing and management make this place not worth your time. Overall, I cannot recommend moving anywhere else in the area. You’re surely to get a better deal and experience.
Response: Thank you for reaching out, Jordan. We're sorry to hear about your experience and would appreciate an opportunity to discuss this with you personally. Please contact our Success Team via CustomerSuccessTeam@vmimgmt.com when you have a moment. We appreciate your time and wish you the best in your new home. ~ Customer Success Team
Krista Mosi: DO NOT APPLY HERE. This place is a scam. We applied, paid the fees and got a no-reply email with no follow up. We have been calling to see the status with no replies and false promises. Half the time nobody answers the phone and the answering machine says It is because It is not business hours, even though It is during the business hours they list. 10/10 would not recommend dealing with this place
Response: Thank you for reaching out, Krista. We're sorry to hear that you've had some difficulties contacting our team. Please take a moment to contact our Success Team via CustomerSuccessTeam@vmimgmt.com so we may properly assist you. We appreciate your patience and look forward to connecting. ~Customer Success Team
Catherine Garrity: I’ve lived here for almost a year and have had a great experience. The leasing office has been helpful and accommodating, which is something I haven’t found at other apartments. Janice in particular has been fantastic from the moment I met her—friendly, caring, and made me feel safe and at home. Always answers my calls, emails, and works with me on any issues that come up. The apartment itself is good—good price and great location.
Response: Hi Catherine, thank you so much for your incredible review! We are so happy to hear you’ve been calling our community home for almost a year, and are even more happy to learn how much you enjoy it. We’ve also shared your kind words with our management team and they are overjoyed. Should you need anything else, please don’t hesitate to reach out. Thank you again and have a nice day. ~ Customer Success Team
Michael Starnes: Lots of graffiti, the property is not maintained or repaired and it is quite unfair to residents. One gentleman yells at pedestrians imploring them for cigarettes from his patio at all hours of the night. Really odd stuff. The drivers from their parking lot tend to speed when entering and exiting, which is not that great either...
Response: We appreciate your residency, Michael and we apologize about the concerns you've brought up in your review. Our team does nothing but our best to provide our residents with wonderful homes and a great community. Additionally, we will make sure to pass along your concerns to the appropriate members of our team. We wish that your experience could have been better, and we will keep your review in mind as we continue to move forward and improve.
Towanda Gravitt (DCPL): Overall i have live on this property for over 30+ years i recently just move in the unit that i am in now in 2018 cause of property issues . But i am very happy the property is kept up. The Staff is very friendly and helpful and Maintenance issues are resolved in a timely manner and the maintenance staff here is pretty darn good I believe in being clean courteous neighbor and hope all neighbors share the same sentiment
Response: Hi Towanda, Towanda, We’re so glad that you’re happy living in our community. We sincerely appreciate the feedback you’ve provided about the quick turnaround time of your maintenance concerns and the friendliness and helpfulness of our team. We work hard to provide a fantastic home for every one of our residents and love to hear when they’re happy. Thank you, and have a great day! ~ Customer Success Team Thank You,
許朝雄: I lived here for about two and a half years. The location is perfectly convenient. The apartment is clean and comfortable. Leasing officers are kind and helpful. This is a good place in DC.
Response: Hello and thank you for your kind words about our team and community! We have shared your feedback with our Leasing Office and they are so happy to hear you enjoyed your experience. Should you have any questions or need anything else from us please feel free to reach out. Thank you again and have a great day. ~ Customer Success Team
10. Winston House Apartments
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28 reviews
Address: 2140 L St NW, Washington, DC 20037
Telephone: (202) 785-2200
Business type: Apartment building
Web page: http://winstonhouseapartments.com/
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Winston House Apartments: what do users think?
Ali Bazzi: I have lived at the Winston House for the past three years and have enjoyed every moment of it. The apartment building itself is situated conveniently in the heart of Washington, DC, and provides a host of amenities, including 24-7 concierge service, an entertainment room, gym, sauna, library, and a spacious rooftop with incredible views. My unit provided ample amount of living space, including an enormous balcony and most importantly, an in-unit washer and dryer (which is hard to come by in DC). Aside from the wonderful amenities, the greatest part of my experience in the Winston House has definitely been the staff, who truly made an effort to get to know each and every resident. I always felt welcome and safe each and every time I entered the building, and I appreciated their candor and helpfulness. The maintenance team and the assistant manager, Joe, have been extremely pleasant, considerate, and resourceful. If, and when, an issue ever arose, I could count on the team to have it resolved within 24 hours. On a number of occasions, the maintenance staff went out of their way (even staying late) to resolve my maintenance issues. I got to know each and every employee in the building and I cannot recommend enough how great and exceptional they have been, especially Deen. The building manager, Michael, is extremely kind, responsive, and accommodating. Michael made every effort to keep the apartment building clean, welcoming, and quiet during the late nights, and even provided newsletters to inform us of updates happening in the building and in the general community. I never hesitated to reach out to Michael with any concerns and, without question, he happily and expeditiously resolved and took care of any issues. I knew the Winston House was where I would call home from the first day I moved in, when Michael greeted me and even offered to help with moving in. If I wasn’t leaving town, I certainly would’ve stayed in the Winston House, and I cannot recommend enough what a wonderful experience it has been.
Fatima Anwar: I lived at the Winston House for 16 months with three separate leases. As my roommates and I were dealing with various issues, the building manager, Michael, and the rest of the staff were truly so helpful and accommodating even in the most difficult situations. The apartment building itself is lovely with 24-hour concierge service, a media room, gym, study room and rooftop lounge area with great views. It’s conveniently located to just about anything you’d need in NW DC and the Winston Staff is truly phenomenal. I’m sad to leave and will miss the people and the convenience of living at the Winston
Matt Saunders: I lived in the Winston House for a year. It was a fantastic experience. Michael Sun is the best property manager I’ve ever worked with and was so helpful on moving in, moving out, and in between. The staff managed all problems quickly and well. My apartment was clean and updated. Items were always working or promptly fixed. It was cool in the summer and warm in the winter. I also thought my apartment was priced very affordable. The apartment building was quiet, which was surprising given the proximity to GW—it speaks to the respectful community at the Winston House. If I had to move back to DC again, the Winston House would be my first call.
Kim Starfield: We have lived at Winston House since 2015, and have really enjoyed our experience. It’s an amazing and convenient location, but most of all, the staff are wonderful. Michael Sun, the executive director, has been most helpful and kind since our first day, even helping us move to a different unit a few years into our lease to fit our needs better. The rest of the team, from maintenance staff to the 24/7 concierge are super friendly and responsive. We have and continue to enjoy living at the Winston House and highly recommend these units!
Tim Macchi: I lived in the Winston House for one year in a two bedroom / two bath apartment on the third floor. Overall, I would say that my experience was good, but not amazing. The apartment was nice but had some annoying issues. The washer/dryer were ancient. I had continual problems with my toilet not being flush with the floor. Multiple service requests to fix the issue and no permanent solution was made. My bedroom door also stuck when trying to open or close. It took three service requests to fix that issue. There were also some problems at move in. Our bathtubs had not been cleaned and whoever was painting the walls was clearly in a hurry. Granite counter tops, floors, and bathroom fixtures had paint all over. As many have pointed out, the elevators seemed to constantly be under repair. At no point did I see all three elevators working. Michael was very nice to me, but I heard complaints from other tenants. I had no issues with paying rent or recovering my security deposit. The people at the front desk were always very nice and package delivery was very smooth. Overall the Winston House is a nice apartment. I would say its middle of the road for price and you receive that level of experience. Its in a nice location with bars, restaurants, and close proximity to GW. A good choice for GW students looking to live off campus.
Gandira Pratama: Winston house is a really great, affordable place to live in. The staff are all very friendly and professional; they are always willing to help and is very respectful when doing so. There is nothing special or great about the room but it feels very comfortable and homey. Winston house also has a great gym as well as a rooftop patio for people to relax and watch the sunset. The place is also very convenient location wise as it is close to foggy bottom metro (5 min walk) and dupont circle metro (10 min walk). Shout out to their manager, Michael Sun, for being very friendly and helpful throughout my stay in Winston housem
Dora Lee: From our personal experience, the Winston House management has been very kind, polite and helpful to tenants, residents, GW and nonprofit community groups. It has a nice conference room in the lobby which is great for meetings. We have recommended the Winston House to our friends. Its location is very convenient to Trader Joe, Whole foods, the subway and Gwu!
11. 1330 7th street Apartments
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7 reviews
Address: 1330 7th St NW #102, Washington, DC 20001
Schedule: Closed ⋅ Opens 10AM
Telephone: (202) 387-7558
Business type: Apartment building
Near 1330 7th street Apartments:
- a 7 meters away manicure pedicure places in: Pure in Heart Nail Boutique - Shaw
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1330 7th street Apartments: what do users think?
Purple: This building is the worst and management is beyond horrible!!!!!!! THE MOST UNCOMFORTABLE LIVING ENVIRONMENT EVER!!!!!
brient mayberry: Quiet
12. Eliot on 4th
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73 reviews
Address: 1001 4th St SW, Washington, DC 20024
Schedule: Closed ⋅ Opens 10AM
Telephone: (866) 609-8401
Business type: Apartment building
Web page: https://www.elioton4th.com/
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Eliot on 4th: what do users think?
Trevor Alexander: The people that work at the building are awesome and make it a great spot to live. It’s in a great location, is really new, and offers great amenities. Special shout-out to Ndidi, she took care of me from day one and is always a fun time to talk to.
Response: Trevor, Thanks for choosing us and leaving such a great review! We're thrilled that Ndidi left you with such a great impression! We hope stay one of your favorites. Please let us know if there is anything that we can do for you in the future. William Weiglein, Assistant Community Manager
Maria Hurt: I really enjoyed my time living in this building. Location is amazing and hard to beat. My one bedroom was perfect and super comfortable space-wise. Nothing about the building is causing me to move out – just moving into a bigger place with my fiancé. Leasing office is average. Ndidi was impossible to get a hold of while I was applying, so maybe try to get a different leasing agent at the beginning. But it was worth it to keep bugging and eventually got through it and moved in. William has taken over for my move-out information and has been responsive and helpful so far. Only maintenance issue I ran into was a time period where a marijuana smell was coming through the bathroom and hallways. I will say the building handled it well and got it resolved quickly. Other than that, I did not have any issues with the apartment itself. One con is that lately there have been a lot of mandatory DC water shut offs at really inconvenient times (i.e. 8:00pm for eight hours, not great) with very short notice. It would be helpful to get more notice, but fully aware that can be out of the building’s control most of the time. Overall the building is really nice to live in. Amenities and location are great and the rooftop pool was always nice in the summer. Concierge is fine too. They are there 24/7 and always helpful with packages. All in all, good building to live in if you want a luxury building close to the city/Wharf!
Response: Thank you so much Maria for sharing your thorough review of Eliot on 4th. We wish you the absolute best with your move! -Sharita Harper, Senior Community Manager
Christoph von Löwenstern: Staff was very helpful and facilitated to the maximum extend my move to Washington from Germany.Nice apartments and common areas are in a very good shape.Wonderful rooftop area - very relaxing.
Response: Christoph, Thank you for taking the time to share your positive experience at Eliot on 4th. We are so happy you chose to call our community home and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us at 202.488.0122 or stop by the office. Thank you again! Shawn, Community Manager
Shay Norman: Got the privilege of working with Ndidi during the leasing process. Because I was moving in the middle of winter from the mid-west the process of located a living space from another state was very stressful. Ndidi was amazing during the entire process by extending me patience, honesty, and expertise. Truly appreciated working with her.
Response: Hi Shay, We are grateful and appreciate the time you took to leave your review. We are so happy that you are enjoying your experience at Eliot on 4th and with Ndidi specifically. We hope to continue exceeding your expectations with 5-star service. -Sharita Harper, Community Manager
13. The DeSoto Apartments
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4 reviews
Address: 1445 P St NW, Washington, DC 20005
Schedule: Closed ⋅ Opens 10AM
Telephone: (202) 986-8969
Business type: Apartment building
Web page: https://www.thedesotodc.com/
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The DeSoto Apartments: what do users think?
Julian Berkowitz: The Hudson & Desoto apartment buildings are cheaply constructed apartment buildings with few amenities, but they charge extremely high rates for rent and market themselves as “luxury apartments.” The building is plagued by plumbing issues. I’ve lived in two different units and in both of them, I’ve had several issues with the washing/drying machine and sink backing up randomly and flooding water all over the apartment. The plumbers have had to come several times because the water backs up from the other apartment units since the pipes of the building were built too narrow. The property manager herself has confirmed the pipes are too narrow for the building but that they are not interested in spending the money that would be required to fix these plumbing issues. Despite being a luxury apartment building, there is no gym, pool, or other amenities you might expect for a building that charged about $3,000 in rent for a one bedroom apartment. Most of the staff is nice, but the property manager is unhelpful and unresponsive to emails. The walls of the building must be pretty thin as well because you can hear everything that happens outside. Another issue I’ve had in both units I’ve lived in is that there are gaps between the windows and doors, so heating the apartment in the winter gets expensive, and when it snows a lot, water seeps into the apartment. Would not recommend this building. I’m looking forward to moving out!
Response: Hello Julian, We appreciate your input and are so sorry to hear that your stay in our community was not what you had hoped. What you experienced with the plumbing back-ups is a problem that we thought we had solved and unfortunately that solution didn't work as we had expected. We worked hard to address your concerns and apologize if we fell short of your expectations. It’s important that we always provide excellent customer service and welcome the opportunity to discuss this matter with you in detail. Please accept our apologies for this situation. In terms of the lack of amenities, we consider our location our biggest amenity, we are smaller, boutique buildings that do not have the capacity for large community amenity spaces like other buildings with 250-300 apartments. We have a Whole Foods across the street, a Vida gym on the block who gives our residents a discount, and we have a huge rooftop terrace that is undergoing a full renovation this summer. We also don't charge the large amenity fees that other buildings do. We are sorry to see you leave our community and appreciate your feedback. All your concerns will be addressed, and we apologize we could not solve them before they negatively impacted your stay. The Hudson Management
Marsha Humphries: Step 1 - Copy the Review Below I’ve rented an apartment in the Hudson since Feb 2017. I absolutely love it. I was new to DC and could not have selected a better location. Whole Foods is directly across the street. Restaurants and stores are all walking distance. The bus is not even a block away, which will take you directly to the Metro train station, which I often walk to on nice days. The Hudson and Desoto staff are great and very accommodating. The parking garage and storage are available also! They often have catered events for major holidays, the rooftop deck in both the Hudson and the Desoto are very nice also. I have never had any issues here and I’ve lived here for over 2 years!
Response: Marsha, we're so glad to know you're happy with not only the convenient location of our community, but our amenities as well! We will share your kind words with our office staff, and if there is anything else we can do to make your time with us more comfortable, please don't hesitate to reach out. See you at the next event -- The Team at The Hudson and DeSoto
14. Hill House Apartments
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5 reviews
Address: 110 D St SE, Washington, DC 20003
Schedule: Closed ⋅ Opens 9AM
Telephone: (202) 544-5850
Business type: Apartment building
Web page: http://hillhouseapts.com/
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Hill House Apartments: what do users think?
Holly Norman: When I decided to relocate to DC, I looked at 7 or 8 apartment complexes in various parts of town and new almost right away this was the place. The studios in the newer buildings were so very small. Like one foot of closet space, no storage and less than half the size of the unit here for more money when you add all the extras up. The common areas of lovely but that’s mostly what you are paying for. There are lots of hidden costs too. Located in The Historic Capitol Hill District which is safe, fabulous, and easy access to other parts of town via Metro located a block away. You can walk to grocery stores and everything you might need. Another plus is you have Haley who manages Hill House and Anthony who does maintenance and they are on top of it never lacking for attention when needed. Everything is so well maintained which is a must for me. An added bonus Is all utilities and WiFi are included! The residents I’ve met are friendly and the laundry room, gym and rooftop patio are lovely features. If you plan to explore the Capitol or work around here I don’t think you can do any better!
Response: Good afternoon Holly, Thank you for this amazing review!! We greatly appreciate your feedback and shared experiences with us thus far. We are fans of the neighborhood as well.. totally a gem! Our team works diligently to make this a wonderful place for our residents to call home and it's through feedback like yours that we can better do that. Thanks again, Hill House Team
Nancy Kelly: I moved to Hill House after selling my house in the H Street corridor. I was looking to downsize to some place quiet with easy access to my gym and the metro. Hill House fit the bill. There is immediate access to the blue, orange and silver lines from the Capitol South metro stop and the green, yellow and red lines are within easy walking distance. There are two gyms close by; Sport and Health and Balance, and a number of yoga studios. There are also several grocery options as well as farmers markets all within walking distance. Being so close to the Capitol, the House buildings and some political organizations makes the neighborhood very safe. What really makes Hill House a good place to live are Haley, the property manager, and Anthony, the building engineer. Whenever there is an issue they take care it. They also have building parties for most holidays (pre-covid). Hill House is a good place to call home.
Response: Hello Nancy, Thank you very much for taking the time to provide us with your feedback. We truly appreciate the kind words! We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to the entire team because we truly strive to have loyal residents. We are happy to hear you love living here at Hill House!! Thanks a ton, Hill House Team
15. Trellis House
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91 reviews
Address: 2323 Sherman Ave NW, Washington, DC 20001
Schedule: Closed ⋅ Opens 9AM
Telephone: (202) 769-3000
Business type: Apartment building
Web page: https://www.trellishousedc.com/
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Trellis House: what do users think?
Cynthia Gross: Trellis house really is a beautiful building and in a great area in terms of transportation convenience. The leasing team is great (Banessa was super helpful throughout the application process), as well as a few concierge staff. I really only have 2 complaints. The structure of this building seems to have been poorly made. The walls are so thin, you can hear word for word conversations from neighbors. There are “quiet hours” in place but some tenants either don’t respect this policy or don’t realize how loud they are. There’s also daily smell of smoke in the hallway even though this is a non smoking building but this is not as big of a concern for me. The leasing team has been responsive and helpful in terms of dealing with my complaints (particularly Claudia has been extremely nice and accommodating) but the issues persist. If you are sensitive to sound, I would not recommend this building. Otherwise moving in was super easy with full access to the dock, the amenities are great, building is clean, location is great, apartment appliances are good, maintenance turnaround is quick, and receiving delivery/packages is super convenient with 24 hour concierge.
Response: We regret that we have achieved anything short of 5-stars, Cynthia. Should you wish to discuss your experience further, please do not hesitate to reach back out to our Resident Services Office team at (202) 769-3000
Omoyeni Oyekola: Beware, trellis house is ridiculously expensive and will charge you for anything. I and my roommate moved out of our old apartment and we thought we were done paying all the charges. Until, we got an email saying we had to pay $250 for the stovetop. There were no dents, nor scratches. Just normal wear and tear, that I am pretty sure could be removed with soap & iron sponge. The only reason I didn’t clean it myself was because we paid for $175 for the deep cleaning option offered by Trellis. After paying, I remember the leasing agent saying, “you don’t have to clean anything, just move out and we will take care of the cleaning.” It is frustrating that we pay so much for rent, yet we have to be extra cautious while cooking. Like, we only cooked about twice or thrice a month!
Response: Hello Omoyeni Oyekola, I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. Let’s get on a call and address this ASAP, we value your business. Please contact us at (202) 769-3000 when convenient.
Yeni Oyekola: When I first moved in, I sent a couple of videos of the apartment to my parents and I remember my dad saying “you live in an hotel” Trellis is a beautiful apartment with lots of amenities. My favorite amenities are the sky terrace (the view from the 6th floor is so amazing) and the productivity hub (I actually get a lot of work done there). The environment gives you a sense of ambiance and comfort. There’s even a private dining area and a yoga room. When I moved in, I only had one problem, my upstairs neighbor was a bit heavy footed. I should have complained from the beginning but I was worried about being a nuisance. But the noise became so unbearable that I had to make a complaint to management. The first person I spoke to wasn’t of much help. But I got an email from the property manager the very next business day. We interacted and scheduled a phone call. When we got on the call, he really listened, he didn’t overlook any of my issues. Not only did he promise to call my upstairs neighbor to see if they could quiet down, add rugs or carpet; he also said they would get me a white noise canceling machine. That was above and beyond for me, that call really made me feel valued and cared for. Ever since that call, I almost never hear my upstairs neighbor anymore and I also received the white noise canceling machine. Trellis is a beautiful apartment with a manager that really cares.
Response: Hello Yeni, Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are truly happy that we were able to make you feel at home! If you need anything, please don't hesitate to reach out! Best Regards, The Trellis House Team
Alexis Barry: The concierge has been super helpful! Ms. Jacklyn Jackson has gone above and beyond to make sure that residents are having a positive experience at Trellis. Thank you!
Response: Hi Alexis, Thank you for this awesome 5-star review! We're delighted to hear that Ms. Jacklyn Jackson has made a positive impression on your experience. We will be sure to applaud her for her hard work. We're so happy to have you, please don't hesitate to reach out to us if you ever need anything! Trellis
Linda Armistead: I have yet to move my daughter in and already I am confident in giving Wayne Toombs a perfect score. Trellis House has a gold gem working for them. He has graciously walked my daughter and me through the entire process making it, not only stress free, enjoy. He has a wealth of knowledge and shares it with thoughtfulness, professionalism and kindness. He is undeniably the BEST at what he does. Having him guide us has truly put this overprotective mom’s mind at ease. God bless him and his loved ones!
Response: Hello Linda, Thank you for the wonderful review and for taking the time to share your feedback about Wayne. Our priority is customer service and we are ecstatic that we met that mark! Kind people like you make our job a pleasure.
16. ORE82 Apartments
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33 reviews
Address: 82 I St NW, Washington, DC 20001
Schedule: Closed ⋅ Opens 10AM
Telephone: (202) 846-8354
Business type: Apartment rental agency
Web page: https://www.ore82.com/
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ORE82 Apartments: what do users think?
Dia Ramkumar: I cannot say enough nice things about Ore82. Had a friend living here who highly recommended the building. And every day I was there and to this day, I find all of the staff, from the manager to concierge, cleaning/ maintenance team and even their vendors to be exceptionally devoted to making the residents feel welcome, happy and beyond comfortable living there. Amy, Tate, Diamond— and countless others, you know how amazing you’ve made my experience! And this is why I love Greystar so much! Ore82 knocks it out of the park every time you give them an opportunity! 🤩
Response: We’re honored by your review! Feedback like this helps us stay motivated to give you the best possible experience. It’s our pleasure to assist! Let us know if anything else comes up, and take care.
Ebonee J: I have been here for a month, and I am very satisfied with living here. The leasing staff and concierge service are extremely helpful and nice! I had a bit of a chaotic move-in but Patrick was very accommodating. The people who live here are also very nice! Only complaint is that the walls are kind of thin. Not too bad to where I can hear my neighbors talking but I can hear their music. This mostly becomes an issue on the weekend though.
Response: Thank you for leaving us such a great review, Ebonee! We could not be more excited that you're enjoying your new home at Ore 82 and look forward to the months and years to come! -Tate Chambers Ore 82 Community Manager
Andrew Karay: We moved into Ore 82 and its been a great experience. When we ran into some initial issues with our unit, the staff was incredibly accommodating and went far above the call of duty to help make it feel like home. Maintenance staff is quick and responsive, and the facilities are top notch. It is Navy Yard, so understand that there is plenty of construction going on, but this property is among the best around.
Response: Thank you for your 5 star review! We truly strive to have loyal residents and are so glad you chose Ore 82 as your home! Krystan Langley Community Manager Ore 82
Maxwell Duncan: Love the high quality finishes, kitchen appliances, and washer/dryer. Great cell phone reception unlike other places in Navy Yard too! The move-in process could not have been easier and the front-desk staff was beyond helpful.
Response: We appreciate your positive 5 star review about your recent experience with us! We are glad we could help! Krystan Langley Community Manager
Alan Nguyen: Did not settle down with Ore82 in the end, but working with Taylor as my leasing agent and booking a tour was seamless and a great experience end to end - would definitely recommend the building.
Response: Hello Alan Nguyen, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Wishes, Ore 82 Team
Lauren Yuhas: The management from the leasing office to the front desk at ORE82 is unmatched. They have been extremely helpful not only throughout this pandemic, but from the beginning as well and continue to make the overall experience at ORE82 an A++
Response: Thank you so much for the kind words, Lauren! It means a lot that you think so highly of us, as we strive to provide a 5-star experience to all of our residents. We will continue to try to earn that A++ grade! Patrick Hoffman Community Manager
Samantha B: The leasing staff was incredibly helpful and accommodating! They made the entire process easy for us and made sure everything was taken care of quickly. Very nice group people including the concierge and maintenance teams!
Response: Thank you Samantha for your 5 star review! We truly strive to have loyal residents and are so glad you chose Ore 82 as your home! Krystan Langley Community Manager Ore 82
17. 2255 Wisconsin Avenue Apartments
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17 reviews
Address: 2255 Wisconsin Ave NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 8AM
Telephone: (202) 524-8693
Business type: Apartment complex
Web page: http://www.2255wisconsinave.com/
Near 2255 Wisconsin Avenue Apartments:
- a 5 meters away whole foods market Supermarkets: Whole Foods Market
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2255 Wisconsin Avenue Apartments: what do users think?
Jay Francisco: These apartments are so noisy constantly. you can literally hear everything going on from neighbors and mechanical noises. nothing was clean when I moved in. fire alarms were going off every week or more often. right now its been noisy all day I can hear the upstairs neighbors right now and tons f street noise. the Whole Foods is loud too and rly bright lights. for amenities....you get a coffee machine and a study room with a printer. its too expensive here for just these. utilities arent included and parking is expensive
Response: Jay, thank you for reaching out to us. Unfortunately, we weren’t able to identify you as a resident in our system. Please email us at customerservice@bmcproperties.com so we can learn more about your experience. Thanks again.
J G: Don’t trust anything you hear from Bernstein about this place. Two parking garages which are loud, the strip club next door brings loud, drunk people into the alley all night. Leasing agents will lie to you about issues and whether or not they’ve been addressed. $500 amenity fees for a communal coffee machine and a broken tv. You report things to management and they claim they’ve never heard of the issue. But you talk to your neighbors and they say they’ve also reported it multiple times. Maintenance is rude. The apartment was soo dirty when I moved in I had to leave everything on the truck for hours while I cleaned.
Response: Thank you for your feedback. We care deeply about customer service and want to apologize for any inconvenience you experienced. We understand that upper management has made significant efforts to improve your resident experience and reached out to you regarding several solutions. If you have any additional questions or concerns, please contact us directly at customerservice@bmcproperties.com.
LJ Garrett: Edit: Don’t believe the response. Upper management has done little to nothing to address my concerns. They did say “move out” Have you been dreaming of moving into a unit with dozens of stains on the floor that react to UV light? Have you ever wanted an apartment with a hole in the floor beneath your bedroom carpet? Have you wanted a dryer that catches on fire because it’s packed with molded over dust? Do you love getting cussed at and threatened in your own residence by staff? Do you enjoy being treated as a trespasser by the staff? Do you like leasing agents telling you lies via phone, email, and in person. Then come on down to 2255 Wisconsin Apartments.
Response: Thank you for your feedback. We care deeply about customer service and want to apologize for any inconvenience you experienced. We understand that upper management has made significant efforts to improve your resident experience and reached out to you regarding several solutions. If you have any additional questions or concerns, please contact us directly at customerservice@bmcproperties.com.
Min Soe: Humble professional staff, Easy access to market places and sports facilities in George Town and Safe and Decent Apartments make us happy all the time.The first snow in DC this Winter :-)
Response: Min, it's great to know that you've had such a positive experience living in the 2255 Wisconsin community. Thank you for leaving us this great review!
Carly Whalen: Leaving this review as I am struggling to fall asleep because my upstairs neighbors are the loudest people on earth. This apartment has very poor sound insulation and you can hear everything going on upstairs, and unfortunately our neighbors are extra noisy, so much so that the loud stomping, banging of objects, running, and moving of furniture (which sounds like it occurs daily) is very distracting during the work day and will keep us up at night. We have tried resolving the issue with the management offices help but this has not resolved. This is the main reason why we are moving out. The apartments are nice and clean, and management is nice, but the poor sound insulation, lack of many amenities, and price of the apartment are not worth it. I would look somewhere else, especially if you like peace and quiet. Also not really near a metro which can be inconvenient, although the bus is an option.
Response: Carly, thank you for taking the time to share your feedback. We strive to deliver an excellent experience and are sorry to hear that hasn’t been the case. We understand that our on-site team has been in touch with you regarding your concerns, but please feel free to reach out to us directly at customerservice@bmcproperties.com if you have any additional questions.
Nirmal Maitra: Great location and residence. Building is clean and well maintained and the management and staff are very kind and helpful. Location is prime with multiple grocery stores, restaurants, and public transportation easily accessible.
Response: Nirmal, we're so glad that you've been loving 2255 Wisconsin's location and on-site team. Thank you for the kind words and five-star review!
Thomas Rodgers: Renter beware! I lived at 2255 Wisconsin for nearly two years. The last eight months of my time living there were absolutely terrible. If you can imagine something going wrong, it did. From exterior doors with broken locks to an assistant manager who entered my apartment without authorization and took my dog out of his kennel, it was a nightmare. Management would go days without responding to resident emails unless you included someone from the corporate office on the email. Maintenance of common spaces and building equipment is ignored until something is broken (e.g., the hot water facility for the building, which DCRA requires to be inspected annually, was out of service for multiple days twice while l lived there).
Response: Thomas - Thank you for sharing your feedback. We do want to assure you that your concerns have been addressed with our team. We consistently check for issues throughout the building, including the doors, and have updated our procedures to provide even more preventative maintenance for building systems, including our AC and plumbing. Please feel free to reach out to our manager at 202-333-3635 if you would like to discuss this further. Thank you, BMC Customer Service Team
18. Capital Plaza Apartments
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5 reviews
Address: 35 E St NW, Washington, DC 20001
Schedule: Closed ⋅ Opens 9AM
Telephone: (202) 759-6085
Business type: Apartment building
Web page: http://www.capitalplazaapts.com/
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Capital Plaza Apartments: what do users think?
Lily AL: Best place to live, best location in DC. Pam, the manager, always goes out of her way to help tenants. Great access to public transportation: Union Station, buses, and the circulator. 3 blocks from the US Capitol and close all museums. All supermarkets are within reach: Walmart, Harris Teether, and Giant.
Response: Thank you, Lily, for the positive review of Capitol Plaza Apartments! It’s great to know that you’re pleased with our customer service and are making the most of your time in our community. If you have any additional feedback, please give our office a call.
19. Square 50 Apartments
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21 reviews
Address: 1211 23rd St NW, Washington, DC 20037
Telephone: (202) 798-7822
Business type: Apartment building
Web page: https://www.square50dc.com/
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Square 50 Apartments: what do users think?
Natalia Castro: I have spent three weeks trying to get in touch with the leasing office to virtually tour an apartment. While they claim on the website that they are still holding virtual tours and selling apartments, no one has gotten back to me by phone or by email. Their call center just keeps telling me "someone will get back to me." But no one does. With such great pricing and location I find it shocking that the leasing team is so disconntected. I realize this is a hard and unprecedented time, but people still need to move. By not communicating with potential residence they are making a bad situation worse. The worst part- I probably would have applied and moved into the apartments without a second thought just because of the location, it would have been an easy sell. Now I am just frusterated and telling everyone how horrible this place is at communicating. Not worth it at all. UPDATE: After calling the corporate office twice and DMing them on Facebook and Instagram, someone has called me back and sent me a very rude email saying there was a waitlist. If this is how they treat future tenants, I could never imagine actually living there.
Karlise Woodard: The star rating is for them not having pictures. I have to move soon and this is walking distance from my job. Please email me photos or answer the phone so I can schedule a tour. I DO see what others are saying about customer service and the weirdo of a maintenance man that works here but, I’m willing to keep an open mind with this complex.
Naeem Henderson: Recently called about an apartment and no one has called me back. I left my name and number with 3 different reps. First few months in DC and its sad that customer service is this bad, I can only imagine what tenants go through. April 14th 2020
Response: Dear Naeem, Thank you for taking a moment to share your situation with us. It is clear we did not give you the service level we pride ourselves on providing and are sorry for this lapse. We would appreciate it if you would contact us at (202) 798-7822 so we can better understand how this occurred and how we can improve your experience living here.
Schekera Blair: I live in DC at square 50 and this management company is the worst. They are unprofessional and unreliable. The community manager is not licensed as she should be check consumer protection records! She is never in the office. The regional manager is useless and the maintenance man is weird and enters your unit without permission even when you specifically ask him not to. If the place was not so cheap I would definitely have moved long ago. I guess you get what you pay for!
Lupita Ibarra: They helped me very fast. I appreciate so much all their support and atention in every request.
Response: Hi Lupita, thank you for your review and for choosing Square 50 Apartments as your home! We work diligently to provide residents with an excellent experience, so we are overjoyed to know that you're loving all that our community has to offer. We truly appreciate your feedback, and we look forward to continuing to exceed your expectations!
Mary Holsinger: Natasha made sure I was treated amazing , I appreciate the service she provided.
Response: Thanks for the stellar five-star rating, Mary! We're so glad to see that you're loving life here at Square 50 Apartments. If you ever have any questions or comments about how we can make your time here even better, please don't hesitate to stop by our office!
Aleria Butler: Chase is the best maintenance man,ever! He follows up and is very thorough and just very kind overall!
Response: Thanks for the stellar five-star rating, Aleria! We’re so glad to see that you’re loving life here at Square 50 Apartments. If you ever have any questions or comments about how we can make your time here even better, please don’t hesitate to stop by our office!
20. 2800 Woodley Apartments
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31 reviews
Address: 2800 Woodley Rd NW, Washington, DC 20008
Schedule: Closed ⋅ Opens 9AM
Telephone: (833) 744-0823
Business type: Apartment rental agency
Web page: https://www.2800woodleyroad.com/
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2800 Woodley Apartments: what do users think?
Jamie T.: Lived here and really thought the large size of the apartments, location, professionalism and responsiveness of the staff made it such a great value! Tasha was so easy to work with. She walked us through both move in and move out and everything in between and was always very communicative and accommodating. Front desk staff was also always so kind and welcoming. Would recommend this apartment building to a friend or anyone! Pros: -Great location on a quiet street -Large units -Welcoming and responsive staff -Clean and well maintained -Every room in my apartment had a window -Plenty of closet space -Very responsive maintenance Cons: -Front desk is not 24 hours so a few instances where couldn’t get a package -We could hear kids running above us but the walls themselves did seem pretty soundproof otherwise -No dishwasher in unit
Response: Good Afternoon, Thank you for sharing your experience with us. We are glad to hear that you enjoyed your apartment and your stay at 2800 Woodley Rd. Regards, Christine Nesbitt
Malorie Polster: Tasha is amazing and the best leasing agent I worked with at any of the apartments I explored. She really took my preferences into account (and remembered things I had just mentioned in passing) to help me find and secure the best apartment that perfectly meets my needs! After finding the right place, she was so attentive to our many questions leading up to move in to make everything as smooth as possible. The building has already completely met our expectations and the management and staff has been so welcoming and helpful. Can’t say enough good things!
Response: Good Afternoon, Thank you for sharing your experience with us. Customer service is our number one priority and we are thrilled to hear that Tasha went above and beyond to make your leasing experience an enjoyable one! Regards, Christine Nesbitt
Natalia Aivazova: Positive: Professionalism, Quality, Responsiveness, ValueNaTasha is absolutely wonderful. She knows every apartment like the back of her hand, is professional, responsive and kind. It’s a great building managed by great people. Thank you!
Response: Good afternoon, Thank you for sharing your experience with us. We are thrilled to hear that you're enjoying your apartment and your stay at 2800 Woodley Rd! Customer service is our number one priority and we are glad to hear that NaTasha and the on-site team have made your living experience an enjoyable one. We value feedback from our residents and we look forward to continuing to serve you! Regards, Christine Nesbitt
Lauren Mears: I have lived at 2800 Woodley Rd for 4 months. Move-in was fairly easy, it was well coordinated in advance. My apartment is great – very spacious, nice finishes, utilities included in the rent. I very occasionally hear the overhead neighbors, but otherwise it is pretty quiet. The roof deck and gas grills are also a nice amenity, I use both areas frequently. The residents are all very friendly and the management /building staff are awesome and attentive. Tasha was wonderful to work with for move in. The building is easily accessible to public transit (multiple bus lines, red line metro) and Rock Creek Park / Parkway. Only shortcomings – the bathrooms are not updated and are a narrow layout, the shared laundry facilities are pay per use (although I have never had trouble finding an open machine), and no dishwasher or garbage disposal. For the price to live here I was okay not having these things. Overall, I highly recommend this building.
