Best Stores To Buy Laminate Flooring Washington Near You

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Moira Butterfield
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1. LL Flooring (Lumber Liquidators)

47 reviews
LL Flooring (Lumber Liquidators)
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer Service
5

Address: 8245 Backlick Rd Suite 1, Lorton, VA 22079

Schedule: Open ⋅ Closes 6PM

Telephone: (703) 339-1180

Guy: Flooring store


Review: In stock: laminate flooring · Updated 1 day ago

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LL Flooring (Lumber Liquidators): what do users think?


Adrian Merceron: We couldn't be happier with how our red oak floors turned out. The store manager, Mary, and all the staff were super helpful as we bought and returned wood until we got a near perfect match of new red oak in the kitchen to match already installed stained white oak in the rest of the house. There was a delivery mix up with a company LL uses and Mary personally delivered the correct wood to our house. Their installing company, Watson Installations, was also really good, professional and reasonably priced. I recommend this specific location for your flooring projects.

Brandyn Green: Mary is truly the best! Very thorough and her customer service was top tier from start to finish. The flooring looks great thus far, one month in.

Osvaldo Perez: Edwin and the rest of the staff here are awesome. Super fast, super patient and know their stuff. They helped us understand our options with no pressure to buy and provided everything we needed to xomplete the job. I'd highly recommend this Lumber Liquidators location!

Chris Murphy: Part was in stock, Mary was a delight to work with.

JB Custom RESTORATION LLC.: Great flooring at a Great price. Woodbridge store staff is super friendly and helpful. Definitely the place for flooring needs! Also stock butcher block counter tops.

Erik Hrin: Great place to buy all types of wood floor products. Competitive prices and good customer service. Had a delivery issue and the store rapidly owned and fixed it.

Courtney Grant: Thier return policy is awful. If you pay cash you must get a check return . Very outdated in my opinion then when the ownernof the company I work with called them they laughed at him and hung up. Very unprofessional. Seems to be a running theme with this store as I have seen the same unprofessionalism at other locations in MD

J H: Picked up material it ended up missing pieces. However, Mary immediately took care of the situation and delivered the products to my customers project. Could not be more satisfied. Will continue to purchase more materials here.

Temesghen Samuel: All the team were very helpful. Every thing done on time and I am very happy. Especially, the manager, Merry, she did a good job. She was making sure that I am satisfied. I highly recommended to any one to try.

Wajema Gardizi: I randomly was driving by and decided to go in. They have much more selection then Floor and Decor and Mary was super helpful finding me samples that are similar to the pictures I had on my phone. Very pleasantly surprised!

2. Flooring America Fairfax

104 reviews
Flooring America Fairfax
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer Service
5

Address: 9979 Main St, Fairfax, VA 22031

Schedule: Closed ⋅ Opens 9AM

Telephone: (703) 259-8837

Guy: Flooring store


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Flooring America Fairfax: what do users think?


Meagan Getsinger: Flooring America was a pleasure to work with! They were responsive and thoughtful and the floor ended up looking amazing! I would recommend FA to anyone looking for a one-stop shop experience with courteous and professional service. They completed a large project in the condominium I work at in a fraction of the estimated timetable with beautiful results.
Response: Meagan, The floor looks amazing and we're thrilled you enjoyed your experience. We certainly appreciate the opportunity and hope to work with you again in the near future. Kind Regards, Rob Menefee (President)

Jordan W: Amazing experience with the team at flooring America. Especially Yamah who was with me every step of the process and was super accommodating and understanding. Not once did I feel like I was left on an island. The work itself was done in a timely and professional manner so 5 stars the to installers as well. We could not he happier.
Response: Jordan, Thanks so much for taking the time to leave a review. I know my entire team has enjoyed working with you as well. We're thrilled things went well and hope to see you again soon. We appreciate your business! All the best, Rob Menefee (President)

TOM OBRIEN: We worked with Lowes, Home Depot, Claws, Empire and Fairfax Flooring America. We did our homework. Contact me if you want to know about any as we did our home work both Box, TV Commercial, and mom and pop based. The best thing about this store is that it is mom and pop and locally owned but they are back by a national organization for things like supply times, material colors and options, etc. In addition, their installers were really the best contractors I have dealt with in a long time: Polite, Respectful to people and furniture, quality, and clean up. I would not ever go anywhere else for flooring. I have owned three house in MD/VA and have two river cabins in WV. So, I have dealt with may contractors over the last 30 years.
Response: Mr. Obrien, Thank you so much for your kind words. As a small business in today's world, reviews from clients like you mean the world to us. We have enjoyed working with you on your project and hope to see you again soon. Kind Regards, Rob Menefee (President)

Terry Herzog: I've been putting off doing my kitchen floor for 15 years! I have shopped at at least 20 establishments and have gotten a few estimates over the years. I never really found a floor that I was completely happy with. I decided to stop by Flooring America in Fairfax and there selection is amazing. Roggie was very helpful in helping me find the tile that I had been searching for. He checked on the tile I had chosen to let me know if there would be any delays on delivery. He even helped me choose a grout color. Mark came to our home to measure and explained what work would need to be done to install the tile. He made sure that the contract was complete and I that I was informed exactly what and why the charges were necessary. The installers were on time and didn't need to be babysat. They were very knowledgeable and did an fantastic job, paying attention to fine detail. The entire process went very smoothly from the contract to the installation. I'm saving to get my wood floors replaced. Flooring America is amazing and I would definitely recommend them and use their services again.
Response: Ms Herzog, What a transformation! We have enjoyed working with you and we truly appreciate the trust you placed in us to complete your project. We look forward to working together in the future. We wish you much happiness in your home! All the best, Rob Menefee (President)

Pamela Petrie: The carpet is beautiful. The installers were punctual, professional and did an excellent job of installation and cleanup, without one mark on my newly painted walls. I am very happy and recommend Flooring America Fairfax.
Response: Ms. Petrie, Thank you so much for your kind words. My team has thoroughly enjoyed working with you as well. Be sure to stop in and say hi, we'd love to see you again! Warm Regards, Rob Menefee (President)

Sarah Hasford: We used Flooring America to replace builder-grade carpet in four bedrooms in our house and we could not be more pleased with the service and quality of the carpet we received. First, the process of choosing carpet was easy and Yamah was extremely patient with us as we were unsure of whether we wanted to replace the carpet with new carpet or hardwood flooring. Yamah showed us several options that were all very attractive and within our budget. Second, the installation process was very smooth and much easier than I anticipated. We have an infant who naps during the day, and I was concerned as to how things would go with regard to working around his nap. The installers were super accommodating and I'm happy to say my infant's nap was not disturbed one bit. The carpeting was also all installed within a day (as promised). The carpet we have now is so much nicer than what we had before. It is easy to vacuum and keep clean and also has great padding underneath, so that if my young kids fall, they have some good cushioning. If I would have known how easy the process of replacing the flooring would have been, I would have done this much sooner!
Response: Ms Hasford, Thanks so much for taking the time to leave feedback. We're thrilled you enjoyed your experience. Let us know if you need anything else or if we can help in the future. We appreciate the opportunity to work with you on your project. Kind Regards, Rob Menefee (President)

Robert Colbert: I write to commend the very professional services and work of the individuals and team members who removed and installed new flooring in our apartment basement. The flooring has transformed the look and warmth of it. In particular, I want to acknowledge and commend the services of Yamah and Mark who were always attentive and responsive to our requests and questions.
Response: Mr Colbert, Thanks so much for taking the time to leave feedback. We appreciate the opportunity for your business and hope to see you again soon. Kind Regards, Rob Menefee (President)

Monika Harrison: Roggie Arnold at Flooring America Fairfax was excellent to work with! He was very responsive to my inquiries, ordered our tile quickly, arranged our tile installation and stayed in touch to make sure the job was done well. The job was completed quickly and well and we are already planning to work with Roggie and use Flooring America Fairfax for another project.
Response: Ms Harrison, Thank you so much for leaving a review and for the kind words. We're thrilled you enjoyed your experience and hope to see you again soon for your next project. We wish you all the best in your home. Kind Regards, Rob Menefee (President)

Lila Goldstein: Floor America installed new floors in our entire condo. They did a great job. A crew of 5 arrived exactly on time. They got the entire job done quickly and efficiently. Everything was put back and cleaned up.
Response: Mrs Goldstein, Thank you so much for your wonderful review. We're thrilled that you enjoyed your experience and my team has loved working with you as well. We wish you all the best in your home. Kind Regards, Rob Menefee (President)

Wayne Bryant: Very impressed with the service I received from Flooring America Fairfax. The installers were on time and very thorough. Project turned out great. After picture and before picture.
Response: Mr Bryant, The finished project looks amazing! We're thrilled you enjoyed your experience, I know we enjoyed working with you as well. All the best, Rob Menefee (President)

3. District Floor Depot

88 reviews
District Floor Depot
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer Service
5

Address: 1600 Rhode Island Ave NE, Washington, DC 20018

Schedule: Open ⋅ Closes 6PM

Telephone: (202) 652-1660

Guy: Flooring store


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District Floor Depot: what do users think?


Spencer W: The work that District Floor Depot was only matched by the superb customer service. From start to finish, we had a great experience with District Floor Depot. We will only go to them for all of our flooring needs. We cannot recommend them enough!
Response: Dear Spencer, We would like to thank you for your five star rating. We are delighted to hear that you had a wonderful experience with our company. We truly appreciate the confidence and trust that you have placed in us! We look forward to assisting you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR

Paul Cage: BOTTOM LINE UP FRONT: I would definitely recommend District Floor Depot for anyone looking for new floors. It was a long time in getting this project done, but the wait was worth it. The staff was some of the most helpful and friendly I have dealt with in the DC area. When they came out for site surveys, three times because the scope of work changed, they maintained COVID protocols, and were prompt to get the quotes back to me. The devilry date for the materials, due to a snow storm, they contacted me to let me know of the issues. Installation was good and the end result was beautiful floors that have changed the look and feel in the upper level of the home. I will be contacting them to do the main level of my house when I do that project!
Response: Dear Paul, We would like to thank you for giving us the opportunity to work with you on your flooring project. We are thrilled to hear that you are satisfied with our service! We truly appreciate the confidence and trust that you have placed in us. We look forward to assisting you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR

Lee Springer: Awesome experience! I had no idea where to get hardwood floors as someone who’s doing a renovation for the first time. District scheduled someone to come out that week to measure and talk me through the project. I went into the showroom to finalize my wood and scheduled an appointment in 2 weeks. They came when scheduled and finished the job in 4-5 hours for 250 sq ft. I’ve heard nightmare stories about contractors but district was great. Total cost was $12/sq ft installed. Highly recommend, I plan to use them for next project!
Response: Dear Lee, We would like to thank you for giving us the opportunity to work with you on your flooring project. We greatly appreciate your business and the confidence you have placed in us. We will pass along your kind compliments to our sales and install team. Please feel free to contact us whenever we may be of further assistance. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR

Andrea Wolfson: I am *SO* happy with my new floors! From start to finish, the team at District Floor Depot was fantastic. I had a ton of questions about the floors and how the installation process would work during the pandemic, and they were very patient at answering all of my questions. They also brought me samples so that I wouldn't have to go in to the showroom. In terms of price, District Floor Depot came in the same as the other large national company (which claimed to offer so many discounts). Their customer service set them apart by far. Plus, I wanted to use bamboo floors. District Floor Depot had many options and the other company had only 3.
Response: Dear Andrea, We would like to thank you for your trust and confidence. We are glad to hear that you were happy with your experience. We look forward to hearing from you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR

Leah Evangelista: We just finished redoing almost all the floors in our new house with District floors. They were fast, friendly and easy to work with. They started and finished the job exactly when they said they would. They put two types of luxury vinyl in our basement and our sunroom turned office. Both projects are perfect, the floors are so well done and the shoe molding looks great. They also refinished an entire second floor going from floor to floor carpet to beautiful tiger wood floors as well as two staircases. The floors are gorgeous and they matched the first floor perfectly. They exceeded all expectations and Ever and his crew were great. Worked as clean as possible, were friendly and cleaned the house well after they were done. Gracias Ever. Its made our home so much more beautiful and functional for our family!
Response: Dear Leah, We thank you for choosing District Floor Depot for your flooring projects. We are very happy to hear that we were able to exceed your expectations. We truly appreciate the confidence and trust that you have placed in us. We look forward to assisting you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR

Tony Camilli: Competent, reliable and honest is how I would describe DFD! We did a major renovation of our house and shopped at 5 other floor vendors before finding DFD. Not only did the DFD team supply us with a great product at a competitive price, they did an excellent job installing it. We also made a few changes on our transition pieces during the install process and DFD was very patient, flexible, and cooperative.
Response: Dear Tony, We thank you for your high praise and recognition to our products and services. We are glad to hear that we have been able to help you to find and install your dream floors within the time frame. We look forward to working with you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR

Mark Meader: The District Floor Team’s DC Rhode Island St. store did a great job installing my wood laminate basement floor. From start to finish the entire team was professional, helpful, courteous and punctual. From helping me find the right flooring, to explaining the various underlay options, to taking accurate measurements and providing a fair price, they were great. Install was done on time, they did a good job with clean up and I would both recommend and use them again.
Response: Dear Mark, Thank you for sharing your experience with District Floor Depot on Google! We are so happy to know we were able to meet your expectations for your flooring project. We appreciate your business and thank you for entrusting in us to do your project. We look forward to working with you in any future projects! Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR

Nellene Livingston: Thank you District Floor Depot for sanding and refinishing my floors and stairs in a time crunch. Everyone was so kind, patient, and informative. Shout out to Jose, Tyran, Andy, and Elsi for their great customer service. They answered all my questions and was patient with my requests and phone calls. Shout out to Melvin for his kindness, patience, and addressing all of my concerns and questions. Shout out to Ever and his team Manuel and Aban. They did an excellent job! The floors and stairs turned out gorgeous 😍 They were so courteous and understanding. I am looking forward to enjoying the floors and stairs for many years to come. Thank you so much!!
Response: Dear Nellene, We would like to thank you for your high praise and recognition of our services. We are glad to hear that we were able to complete your project within the time frame. We truly appreciate the confidence and trust that you have placed in us. We look forward to assisting you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR

F S: Excellent job replacing my flooring last year; easy from start to finish. Very nice Brazilian cherry and great installation as well as disposal/ clean up. There was a delay by a few days delay in finishing due to an underestimation in the amount of product needed but they did not charge for this. It’s supposed to be lost cost repairs too but I’m still waiting on the estimate for this.
Response: Dear F S, We would like to thank you for choosing District Floor Depot for your flooring project and sharing your experience with the rest of Google users. We are glad to hear that we were able to meet and exceed your expectations. We truly appreciate the confidence and trust that you have placed in us. We look forward to assisting you on your next flooring project. Please feel free to contact us to further discuss the details of your project, we would be happy to assist! Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR

Phillip Moussavi: I had Mani and his crew install flooring in my apartment last week and the results were just incredible. Mani was very patient and knowledgeable with helping me decide what flooring options would best be suited. The crew arrived on time and cleaned up after themselves leaving behind a night and day difference when it came to my floor. Can't recommend District Floor Depot enough!
Response: Dear Phillip, Thank you for your high praise and acknowledgement. We are happy to hear that you have been satisfied with our flooring products, competitive prices and customer service. We will pass along your kind compliments to our sales and install team. We hope you enjoy your beautiful new flooring for years to come. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR

4. Lowe's Home Improvement

1968 reviews
Lowe's Home Improvement
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer Service
5

Address: 2438 Market St NE, Washington, DC 20018

Schedule: Open ⋅ Closes 10PM

Telephone: (202) 378-2500

Guy: Flooring store


Review: In stock: laminate flooring · Updated 1 day ago

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Lowe's Home Improvement: what do users think?


Sassy Sauce: Great discounts on Christmas items as part of the holiday sale. I picked up Christmas stockings for under $5.00. There were fire pits on clearance as well. I like this location and they generally have the items I’m in need of for repairs or decorations, etc. The staff is very helpful as well.

Stuart Miles-McLean: I don't like all the self check out lines which are killing jobs. They did have things I was looking for in the wild bird and critter section, but it appears they need more employees -- all over the store -- to keep the inventory organized and properly shelved and labeled. The employees I did encounter were very helpful and friendly; it just looked like they need more of them.

Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.

Jessica Fullington: Today I went to the garden center for some outside plants. Yolanda was so very helpful! She was able to answer my questions, she even went and got me a cart so that it was easier for me to get the items I purchased to my car. It is so refreshing to have people who are pleasant and helpful at their jobs I will definitely come back to this location to get all the plants I need this spring! Marla was very helpful as well along with the young man who answered some of my questions about my plans. All around a wonderful experience!

goklt: Lots of materials here. Check out was fast. However good luck asking for assistance. Lots of associates are walking around but not helping customers. I tracked an employee down for assistance in moving materials from a high shelf to store level in the door section. He called two times for assistance to my aisle but no one came and he advised going to customer service. They called and still no help. Had to track somone down in a different department altogether. Crazy.

Chase Johnson: The employees here are courteous. But the wood cutting service they claim to offer is not available when needed. The store should just be candid that wood cutting won’t be available (or at the very least won’t be available at any specific time). I am a local DIYer (not a contractor). Before I bought wood I asked about cutting and was told it was no problem—buy it and then request a cut. I did. I was then told the lumber associate wasn’t available for an hour. I couldn’t get the wood (a single sheet of plywood I needed to cut in half) into my car, so I waited. After an hour, there was still no lumber associate, so the wood was never cut.

N R: Terrible customer service. Returning an item took 3 months of repeated calls to schedule a pickup and even when Lowe's had the item back multiple calls were needed to secure the refund. Such a hassle, so worth avoiding! The third party delivery service that they use doesn't turn up in the agreed time slots so it's very easy to miss them and then get stuck in the web of calls that are required to reschedule.

Annie Signorelli: I ordered a dishwasher with professional installation and the process from start to finish was completely nontransparent and unprofessional. The installation had to be rescheduled because the dishwasher wasn’t pulled down for pick up in time, and then when it was installed it was the incorrect dishwasher — not even the right brand. After several hours on the phone with the Lowes installation line, including being told multiple times that they couldn’t advance the process because they couldn’t get in touch with anyone at their own Lowes store, I called the store directly and was able to sort it out and get the installation rescheduled. A Lowes associate later told me that they don’t have the “luxury” of waiting on hold with the store which is what I had to do in order to ensure my order was completed. Finally the correct dishwasher was installed on the third attempt and I was told I could contact the installation line again to discuss compensation for the inconvenience. Again it took multiple attempts to even get an update on where my case stood, despite being told every time that I should expect a call back “by end of business” every day I called. When I finally got offered compensation it was for less than half of the amount I requested (I requested the installation service be refunded seeing as it took 3 attempts and I was the one having to set everything up because Lowes did not follow through). While I am satisfied with the product I am in disbelief at how difficult and unprofessional the process was with Lowes. I do not recommend purchasing appliances from installation from this store or using the Lowes installation services.

Conchita Coney: Excellent but one of the employees didn't know what he was talking about whereas getting parts for a 2019 torro self-repellent lawn mower. He told my husband and I to go to store name Grainger on MD 202 they are either closed or permanently shut down.

Elizabeth Ramming: Assistance was top notch!! The gentlemen working there were very polite and helped me a lot with specific questions. HOWEVER-- However, I needed lumber, a 1X6 piece. What they had in stock was WET. But oh! I found 2 dry pieces at the bottom. But alas, don't be happy for me. Those pieces were warped in both directions - both along the length and width. That's it. So, shut up and buy it, or fight DC traffic to go someplace else. Both of those options were the absolute WORST. Why was the wood wet amd warped?? ... Duhhh. How utterly stupid.

5. FLOORS ON 14TH

42 reviews
FLOORS ON 14TH
Location
4.7
Prices
4
Product Quality
4.6
Establishment
4.1
Customer Service
4.4

Address: 1832 14th St NW, Washington, DC 20009

Schedule: Closed ⋅ Opens 10AM

Telephone: (202) 234-8882

Guy: Flooring store


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FLOORS ON 14TH: what do users think?


Jordan Tenenbaum: Update: Had a few rooms of hardwoods installed last week. Just as last time, Kaveh did a great job coordinating the job, getting the right materials (and fast!). The installers were prompt, professional, and did a fantastic job making it look seamless with our existing hardwood floors. Would highly recommend now as a repeat customer. Good customer service and follow up.

Farzam Tamami: Total home renovation and job done extremely well. We turned a full bathroom into two full bathrooms...didn't even know that was possible. The did a splendid job with my floor and paint for the whole apartment. The crew is very knowledgeable with any home improvement projects - they did amazing job with putting recesses lighting in my apartment. Kevin, the owner is a good guy and gave me a fair estimate for all the work. I highly recommend Floors on 14 for all your home improvement projects.
Response: Thank you

Megan Thompson: Easy process! I need a small room replaced with carpet and floors on 14th was efficient, well priced, knowledgeable and was able to schedule my install within a well. The installers were very nice and quick! Will be going back for future needs!

Mona Noroozi: This review has been a long time coming - Floors on 14 is the very best. The owner, Kaveh, is extremely responsive and collaborative. I had bamboo floors installed in our apartment almost a year ago, and they are the absolute most beautiful part of my apartment renovation. I wish Floors on 14 could have done my entire apartment renovation instead of just floors, because their workers were the very best group, most hardworking group that I worked with. Look no further and give your business to this worthy team. You won't regret it!

Judy Byron: We're glad to have found Kevah and Floors on 14th for the wall to wall carpeting for our downstairs apartment. We are so glad to have a DC Vendor who is committed to quality products, professional and personable customer service, and consistently talented staff from selection to install - All this while respecting our personal budget. We are glad to have found him through a real estate friend's recommend. We will enthusiastically encourage others, including family and friends, to support his store and benefit from all he has to offer.

Samira Damavandi: Thank you Floors on 14th and Kaveh! Their service and product was excellent. We were able to replace carpet with brand new vinyl. Their showroom has a variety of options to choose from. Definitely recommend for your flooring needs!

Rachael Wilcox: I had a great experience working with Kaveh and his team. They replaced the carpet in my condo with gorgeous hardwood floors. The process from start to finish was easy, professional, and convenient. The team worked quickly and neatly, and I am so very pleased with the finished product! I heartily recommend Floors on 14th!

susana mendaro: Superior workmanship and very quick installation. Kaveh, the owner, provided excellent customer service & was accommodating. Overall great quality! I highly recommend FLOORS ON 14TH!

chunghsiang wang: I’m impressed by Floors on 14th for 2 main reasons: 1. Customer services. For anyone who had been through home renovations, you know how many surprises and delays along the way. I had to re-schedule my floor installation with Kevah (the owner of store) so many times! Kevah was always a phone call away and very nice to accommodate with my schedule changes. I won’t get this kind of attention and services from Home Depot or Lowes. 2. They did a wonderful job to install the hardwood. Kevah’s crew didn’t rush to install and move on to other projects. They paid attention to the detail and made sure the floor was done right. It looked great and spotless after they finished. Overall, I’m very pleased with my decision to use Kevah and his company to install floors for my condo. I highly recommend them to everyone, including my friends.

Neill Williams: I had Floors on 14th replace the carpeting in two rooms of my house with engineered hardwood. I am very pleased with the results!! It has really changed the atmosphere of the rooms. Installation went very smoothly and the price was very competitive compared to other flooring companies I contacted. I don't have any regrets.

6. LL Flooring (Lumber Liquidators)

101 reviews
LL Flooring (Lumber Liquidators)
Location
4
Prices
4.9
Product Quality
4.3
Establishment
4.7
Customer Service
4.9

Address: 10711A Baltimore Ave, Beltsville, MD 20705

Schedule: Open ⋅ Closes 6PM

Telephone: (301) 931-3467

Guy: Flooring store


Review: In stock: laminate flooring · Updated 1 day ago

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LL Flooring (Lumber Liquidators): what do users think?


Deborah Natale: I just purchased a new product sold exclusively through them called: Duravana with a 7" thickness and 2" of backing. So solid and durable. Marcel was my salesman at the Beltsville store, he was so knowledgeable about the product helping me to make this good decision. I highly recommend this product, store, and Marcel.💯👍😊

Trixie Lowrider: Easy to find the location and the staff were knowledgeable and service was fast. Parking lot is tight.

J L: Great place once I set up an account. I was able to place my order over the phone and have my contractor pick it up. The only improvement would be more people to help so your not waiting for a long time. I recommend them. We need one in Bowie!

Candice: We did not purchase floors here because they didn’t have what we needed but the employee we spoke with was so incredibly helpful and willing to answer all of our questions to help us figure out a solution to our problem. I would return for my flooring needs in the future.

Ebony Williams: I have NEVER in my life received such exceptional service from any retailer! Let me tell y’all about Jeff, the manager of Lumber Liquidators Flooring in Beltsville. You might not even believe what I’m going to say! I recently purchased a house & immediately started renovations. Within the last 2 weeks, I have visited this store multiple times to buy flooring. Once the project was over, I had one unopened box of floor panels that I went in the store to return. As soon as Jeff saw me unloading my car, he quickly ran to the door to meet me. He opened the door, kindly greeted me, and took the heavy box from my hand. I followed him to the register to start my return. He asked me how my thanksgiving was and we had small talk. I ended up telling him that I recently saw that the floors I had purchased during my renovations had went on sale & joked about the fact that I should’ve waited 2 weeks to start my renovations. His response was “let me see about that.” Y’all, this man went and refunded me the difference of what I paid and the sale price of ALL the floors I purchased. I thought I would be walking out with a $60 refund but ended up leaving the the store with over $400 in refunds. I spent a lot of money these last few weeks between a down payment on a home & renovations. Not to mention, Christmas is right around the corner and I’m a single mom. This was truly a BLESSING. Jeff - THANK YOU SO MUCH. THAT MEANT SO MUCH TO ME! You were a HUGE blessing to not only me but also my family!!! To me, kind acts mean SO much, ESPECIALLY with the state that this country is in! If we weren’t in the middle of a pandemic, Jeff would’ve had no choice but to receive a very tight hug! I’m just truly so appreciative! Jeff - ONCE AGAIN THANK YOU! You were not only kind & professional but you went out of your way to help me save A LOT of money. I truly appreciate it & pray that you receive even better blessings that you’ve blessed me with! I will forever shop at Lumber Liquidators in Beltsville and I will also recommend others to do the same. Jeff - I can’t thank you enough! THANK YOU.

Johnny Cosmic: Good selection and friendly staff. Price is reasonable. Must go for hardwood floors and engineer floors . They also deliver 😊

Vamshi Krishna: Helpful staff.

Elaine Diane Thomas: James was an excellent sales person. Our experience was very good as James explained the wood floor options, pricing and financing. We had estimates from Empire and Next Day Floors - Lumber Liquidators pricing estimates were more affordable than other companies

Kareem “hitsndc” Carter: Pretty good place. There person I spoke with really seemed knowledgeable about the flooring which was a great help. Pretty slow to give me the flooring after the purchase, but it is a warehouse. Yes, would ship here again.

Melissa Sky: We're in the midst of a flooring project and are considering cancelling. Customer service is horrible, lack of explanation of products and procedures. The professionalism, and promises to following-up aren't honored. Delays in products are suppose to arrive. Outright tales? Not certain. Steer you towards other products and services without any real explanation Lots of uncertainties and time spent on the phone with them. It's like the customer has to manage them. Way too.much involved. As another customer stated, is it really worth it?
Response: Hello Melissa, Thank you for your feedback. We value your business and would like the opportunity to speak with you directly. Please provide your contact information, order number, or customer number in an email addressed to us at LLResponse@lumberliquidators.com and we will contact you to further discuss. Sandra H. Social Media Specialist,Customer Care

7. Capital Carpet LLC

55 reviews
Capital Carpet LLC
Location
4
Prices
4.2
Product Quality
4.9
Establishment
4.4
Customer Service
5

Address: 608 Rhode Island Ave NE, Washington, DC 20002

Schedule: Closed ⋅ Opens 9AM

Telephone: (202) 234-5656

Guy: Flooring store


Review: Their website mentions laminate flooring

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James Brown: I am posting via personal, but worked with Capital Carpet through my job in project management. Last fall, I had to pick up a project needing completion by 12/31/22, and reached out to this team. Kavoos came by with samples and an amazing attitude. He worked with my stakeholders on a bit of designing and meeting their objectives and the professionalism was exceptional. During installation, the team was very professional and worked quite hard, delivering an amazing new look to our Class A NWDC office boardroom. Not only are my stakeholders thrilled with how well the design blends to our office, but the quality has been exceptional as well. Both on a professional and personal level, I highly recommend Capital Carpet. I will be calling this team first on my next project!

Johanna Crowl: Kavoos was a great customer service rep and carpet installer. Just had my entire apartment carpeted by them. I love the look, it's the exact color I wanted, and it's very soft. I didn't have to move any furniture and the install time was very quick!

matt b: They did an incredible job installing vinyl flooring for us, after we had a disatrous experience with someone much less professional. Quality workmanship, good communication, and excellent customer service. We love our new floors - thank you Capital Carpet team!

Christian Bailey: The Best Flooring Company in the DMV Area!!! As an interior designer, I have worked with a lot of companies but there’s something different about them. My clients and I came couple weeks ago for a one bedroom installation. Philly warmly welcomed us. She was professional and very sweet to work with. I told her to give us a ring and keep us on the loop throughout the carpeting as we travel a lot. Our carpet was backlogged due to Covid but she made sure somehow with the factory to get it sooner. She also kept messaging and updating me along the process. Our floors were beautifully done by Freddie. I appreciate the great work Will be uploading pictures on Yelp as well! Keep up the good work Cheers 🥂

A J: I received carpet installation today. The contractors arrived within the time promised. They did an excellent job and I’m very well pleased with my new carpet. They were professional and focused on getting the job done. I had expected them to at least stop and take a lunch break but they kept working so thumbs up to being dedicated. I will update my review within 6 months to let everyone know how my carpet is holding up. However, as of now it looks good. I’m confident the carpet will continue to look good. Thank you for your services!

Patricia Antoneia Jackson: Great Customer Service!! walking in the store, which was quite busy, I was acknowledged by the front desk receptionist(Felia) and once available she listened and directed me to the exact carpet style I was looking for. Their measurer/estimator(Hamed) came to my house same day, emailed a written quote and within 10 days(special order carpet) the installer(Freddie) laid BEAUTIFUL Mohawk carpet throughout my home! The entire staff was pleasant from beginning to end and although there were some hiccups due to Covid related matters(vendor supply chain delays/labor shortage) Felia, Hamed, Freddie and the Owner were always pleasant. My carpet looks great, feels great for a better price than two competitors! First thing my children and I did was make “snow-carpet angels”! Thank you Capital Carpet! You have beautiful selections, a great team and will refer your business to others!-Happy Customer Toni Jackson

Lucille Washington: The people at Capital Carpet were outstanding. I purchased some carpet from them. They gave me the best service I have had for home improvement in a while. The two gentlemen arrived on time and worked non stop until the job was complete. They cleaned up all of their mess and left the rooms looking as they were before they arrived. I could not have asked for a better experience.

michael biddle: I had a great experience with Capital Carpet. It was a small job—carpeting a flight of stairs—yet I felt that I go their full attention. To be honest, the place doesn't look like much from the outside, but they have lots and lots of carpet samples on two floors. I made a few selections, and able to take the samples home. After making a final choice, I got a complete estimate of the cost, and was on their calendar for installation about 2 weeks later. The installers were on time, friendly, professional and fast. They made sure I was happy with their work before leaving. I am very happy with my carpet.

Carson Kuo: I had a great experience with Capital Carpet for my one bedroom condo. They were very accommodating and had a lot of options with competitive pricing and the installation was quick and smooth. I was on a very tight schedule and Capital Carpet was flexible enough to fit me in and the job on site was seamless. I highly recommend them if you need carpet installed.

The Christian Socialite: From: Ms. Dixon Love my LVT floors and carpet. Capital Carpet LLC installed LVT and carpet in my house this week. Excellent customer service. Negin did an excellent job. She helped me to stay within my budget and offered me a good deal on LVT and carpet. The owner was nice and accommodating. The installers did an excellent job as well. They noted a few problem areas in the floor before installing the LVT throughout the first level and suggested repairs. The added repairs to the total cost was reasonable. They cleaned up the house real nice. Capital Carpet was recommended by a friend. I too highly recommend. 5 stars 🌟🌟🌟🌟🌟 Thank you Capital Carpet!

8. The Home Depot

1958 reviews
The Home Depot
Location
4.3
Prices
4.3
Product Quality
4.6
Establishment
4.7
Customer Service
4.5

Address: 901 Rhode Island Ave NE, Washington, DC 20018

Schedule: Open ⋅ Closes 10PM

Telephone: (202) 526-8760

Guy: Home improvement store


Review: In stock: laminate flooring · Updated 1 day ago

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The Home Depot: what do users think?


Sassy Sauce: I missed all of the after Christmas saw items. This location had a few products left over from Christmas but nothing I really wanted. Overall the store was neat and organized. I didn’t need any additional items for this trip, just preparing for next years holiday decorations.

Chaturbhuj bhojwani: Great shops for home goods, this is very big shop i have been going that HomeDepot for many years i was there very first day when they opened, biggest problem is coustmer service is very bad here i stud for help for more than 20 minutes before someone showed up.

Kev- keepingitreal: This Home Depot is very convenient if you’re in the Rhode Island/Brentwood NE DC Area. They offer a verity of products that can help you with your Lawn, Garden, Appliances, Painting, Outdoor Patio, Home Improvement, Cleaning Products, Tools/Equipment Rentals and many many more. I really Appreciate the help from a young male staff who was working in the Garden/Mulch area, he was very Helpful and Knowledgeable with assisting me with the products along with a young female cashier on the inside of the store. Now you can never get the help you need when you’re in the store aisles. Every time you asked a staff member who’s in the same aisle as you. Can you help me with something? Their reply seems to be, I don’t work over here and they don’t know who can help you..!!! Home Depot needs better training for their staff who’s working in the store aisles..

Jeff Rueckgauer: Needed a red 10 cup Brita pitcher. App says there is 1 in stock. Not on the shelf. 4 associates said they couldn't help but would page someone for the aisle. 10 minutes is more than enough time for someone to at least arrive, even if they have to look further. This HD had been really good for many years. The pandemic is no excuse for just unhelpful people and plainly unconcerned, inept management.

Rickey Anderson: I went to the Rhode Island Avenue store it was good. What would made it excellent if their stock was current with the website. They didn't have it even though the computer said they did have it. The item was Sphagnum moss. Happy that I was able to find a few other items

Bailey Cage: Unfortunately this was the first time I’ve been to a Home Depot where the staff was completely unknowledgeable. I had spent hours online trying to research the best products / methods for tiling my second-story concrete subfloor with no definitive answers, so I decided to head to the store and find someone to help me. Normally Home Depot workers are incredibly knowledgeable and helpful, but whoever they sent back to flooring to help me seemed to know nothing. He was able to show me where items were on the aisle, but he couldn’t answer a single question about how to tile my floor or what the differences and pros/cons in products were. It was incredibly frustrating and unhelpful, and I ended up leaving with a couple hundred dollars of products I later had to return. What truly upset me is that I did some more research once I got home just to find out the answer I was looking for is common knowledge in construction, but as someone doing a DIY project, I just didn’t know what terms I had to search for. For a Home Depot employee - the flooring specialist - to not know this is astounding.

jamesbowdenjr: This is the worst Home Depot is in the entire country. I am trying to get a door, but the store is unresponsive, the management is inept and provides no additional assistance, the associates are extremely slow, unknowledgeable of the products. The worst customer service experience I have ever had. I do not recommend this store. Please go to another Home Depot location.

Anna Lloyd: Desmond in the home and garden went out of his way to help us find something that 4 different employees had just shrugged their shoulders and said that even though it was available online they were probably out. Desmond knew exactly where it was and showed us himself, even though it was on the complete other side of the store. He really took customer service to the next level.

DAVID GILL: paint dept vert slow. When paint was done I was not told it was done. I came up to the counter and stood there waiting while emotes helped others. After 10 minutes he pointed at can. I said is that mine he looked at me like Duh.

Chanpen Tee: I came here for the kitchen cabinets project. The lady is so helpful and friendly. She takes her time explaining all the questions we have.

9. Carousel's Flooring America

20 reviews
Carousel's Flooring America
Location
4.8
Prices
4.2
Product Quality
4.1
Establishment
4.9
Customer Service
4.9

Address: 3315 Superior Ln, Bowie, MD 20715

Schedule: Closed ⋅ Opens 9AM

Telephone: (301) 262-2650

Guy: Carpet store


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Dotti Haggerty: We have bought from Carousel for years going back to when the founder Will owned the company. His sons Bobby and Norman continued the business. We purchased kitchen flooring from them for about the 5-6th time over the 40 years we have been in Bowie. The floor started getting deep gouges thru out the floor. They had a rep from the company come out to take a look and no one would stand behind their product. To this day, and its been over 5 years nothing has been done about the horrible flooring! Norman promised he would replace it but never did. We deserved so much more after all the business, references, and money we gave them. I will never deal with Carousel again. Very disappointing.

Larry Christian: We recently had new carpet and laminate installed in most of the house, and we couldn't be happier.The installation went well,and Bob was very much involved. KUDOS to all.

Brandon B: Don't Recommend. When they removed my doors to install the carpet, they didn't rehang the doors properly. Two of my doors were now hitting the door jamb and would barely close. I brought it up to Norman, but he acted like the installers wouldn't dare do that. He said they only remove the hinges. Anyone knows that sometimes door hinges are hard to remove and therefore people sometime unscrew the entire hinges. Needless to say I had to pay a professional to come out and fix it. He saw how the installers didn't even screw the hinges all the way in. Cost me about $300 for something that the installers at carousel were responsible. The other issue was the carpet that was actually installed was totally different than the sample. I didn't like what was installed. Norman was suppose to call the manufacturer customer service to see about there customer satisfaction guarantee, but I'm not convinced that he did. Norman kept saying he would call me back to give me updates, but he didn't ever do it. Like a lot of things, the customer service is great when you are about to buy, but horrible when something goes awry and they don't want to accept responsibility for something that they obviously did.

Betsy Hall-Wallace: We went through Home Advisor and talked with 3 other flooring contractors. Some prices were lowish, but they were pushy and lacked knowledge of Bowie houses and specifics of what flooring was best on a concrete slab, etc. Carousel was not pushy, answered every question, knew exactly what we needed to know and even accommodated our schedule. They gave us all the heads up information we needed. The installation of a whole level of flooring was done very professionally in a day and a half. It looks like this is the way it always should have been.

Mike: I requested a quote for some flooring before moving into my new house. I knew the exact product name, plank size & even walked the salesman to the item and pointed to it. They quoted $10,000 installed. 4-5 weeks later I moved into the new house and wanted to get rid of the disgusting carpet, so I went into the store and the owner Norman came over to my house and measured. The original quote was for 1,800 sqft and he measured 1,856 sqft. He called me a couple hours after measuring and said that the price would actually be $16,000 installed. I was very disappointed and went into the store Monday to discuss what we could do on the price. The salesman said he could do $8,000 for supply only, but they could not honor the install because they'd be losing money. I maintained my composure and found someone who would install the floor for me. I called today (4 days after the $8k quote) and was ready to pay for it, Norman called me back and said that the price would now be $10,000. I work in construction and understand people make mistakes, but I honor my quotes, even if I make a mistake. I was willing to work with them after the first mishap and willing to pay more than the original quote, but I can't believe they "made a mistake" a second time and had the audacity to tell me that it's only a small increase and I'm still getting a good deal. Bottom line: The owner is unscrupulous and unwilling to honor their quotes, even after they've already raised the price by 60% the first time. I will purchase this floor elsewhere; I'm highly dissatisfied with this company. Everyone else there seems to be friendly and willing to help, but I cannot support a business run by such a weasel.

no thanks: Best flooring store in the area that I have dealt with thus far! Bob and Norm are absolutely amazing. They bend over backwards for you. They are pro's, and wonderful to work with. Very direct, extrely knowledgeable, and very professional. Huge selection of all different kinds of floorin, and they really provide quality service with helping you figure out what works best for the areas of your home you are planning to put down flooring.

Brian GoneFishin: Comepletely and totally amazing service I came in to get some carpeting for my boat. The gentleman were so knowledgeable and friendly. I felt really terrible walking in 10 minutes before they closed. I just had to get this work done. The guys really help me in picking a new flooring carpet... Hey and explained all the new technologies in the carpet world Which really gave me comfort installing in a boat

Eduardo Vargas: I've been working with Bob at Carousel Carpets for thirty years, both for my home and office. Every time I had the need for any flooring replacement or repair, he came up with a solution that fit the job perfectly. Their installers are timely and they do an excellent job. This is a business that stands the test of time and continue to deliver outstanding service consistently.

Geoff E: Best flooring place in the area by far, and best overall that I've been to. Great selection, great people working there, and great installers. Definitely stop here first if you're looking to get new flooring.

Edward Hall: Awesome selection in carpet and flooring solution. Nice older gentelmen at the counter and very knowledeable. Got a good deal on our living room and stair runner. Provided padding, labor, and disposal. On time and nice installers. Highly recommend.

10. ProSource of Metro D.C.

14 reviews
ProSource of Metro D.C.
Location
4
Prices
4.3
Product Quality
4
Establishment
4.8
Customer Service
4.4

Address: 5701 General Washington Dr Suite D & E, Alexandria, VA 22312

Schedule: Open ⋅ Closes 5PM

Telephone: (703) 278-2850

Guy: Flooring store


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ProSource of Metro D.C.: what do users think?


Tayra Hernandez-Celpa: Our contractor referred us to Kenny Maggi and we couldn’t be happier. Kenny has been an absolute delight to work with and has been extremely helpful in the process of floor selection. His knowledge, ability to listen to a client’s needs and patience has been key for us. We’ve been really impressed with the variety and quality of the products shown.
Response: Hi Tayra, Thanks so much for the review. We appreciate your business and are so happy to hear you had a great time teaming up with the showroom and working alongside the staff. We value your feedback and will make sure to pass it on to Kenny. Come back and see us anytime, take care!

Kate Smith: Been here a few times, first to choose carpet for a basement reno, and then I went back to place my order for upstairs carpet as well. I returned 2 more times to change my mind after manufacturing delays unexpectedly slowed my renovation project down. Each visit was pleasant - very low pressure, lots of good information, friendly staff. Lauren and Kenny were especially helpful and patient as I changed my mind, and eventually my final order, more than once. Would definitely recommend!
Response: Thanks Kate! I enjoyed helping you!

Monica Trigoso: We went to look for flooring and had a vague understanding of the options. Kenny was super helpful and such a pleasure to be around. He made shopping for flooring a fun experience and lightened the load of the overwhelming information. We highly recommend working with Kenny when you go into ProSource!
Response: Hi Monica, Thanks for taking the time to leave a review. We're happy to hear you had a great experience at our showroom. We value your feedback and hope to have you in the store again soon. Stop by and see us anytime, take care!

Christine Smith: ProSource made everything so easy! Reico recommended them for the flooring for my project. Judy walked me through the best options that fit my budget and let me take samples home so I could see how the color would look. The contractor was able to pick it up for me which saved me from having to coordinate when it came in. My new floor looks great! I'm very happy with ProSource and would use them again.
Response: Christine thank you so much for this five star review. We're happy you had such a great experience with Judy here at ProSource. We look forward to seeing you again!

Katharine Howard: ProSource is a TERRIFIC resource. I've done business with them for 6 years and have never had a bad experience. Lauren and her team run a tight ship with a great eye for detail. They are timely and creative thinkers as well as excellent customer service people. When I tell the team what I'm looking to accomplish in my projects and where my initial thoughts are going, Lauren and the team are wonderfully helpful in recommending a variety of products to fit budget or aesthetic constraints. They lay out the pros and cons to each product as it relates to the project details, and I always learn something new. We work together to settle on the best options and it's such a great process - there's never doubt or confusion. Most of the time what they recommend and what I end up going with is much better than what I'd initially planned, and they cover all of the details from making sure t-strips and baby thresholds are included, to communicating with the installers how the project is evolving and how we may need adjustments from them and their quotes. ProSource is not just flooring - they have incredible tile selections as well. Unlike your average dealer, the ProSource people really know their products and open up new worlds of possibilities for your design needs. They think of everything. You don't know to look for what you don't know is out there, right? That's why I work with ProSource. Their selection is VAST and they are an absolute pleasure to work with. If you're a designer in the area, or even if you aren't, you should not miss out on this gold mine. I will try to come back to this review adding some photos of my client space with ProSource products!
Response: Wow, thank you, Katherine! We are so happy you are a part of the ProSource family and appreciate your business. We will make sure to pass on the compliments to the staff. And, yes, we would love to see completed photos. See you on the next project!

Autumn Conrad: The last time I purchased tiles from a big retailer, they arrived and were actually very different from how they looked in the showroom. The contractor was already scheduled, so I had to go ahead and use them. This time around I was very nervous about choosing the wrong tile again. I'm glad I went to ProSource - Steve provided very professional service, put my fears at ease, and the tiles I ended up choosing are so beautiful and high quality - better than I expected!
Response: Autumn, thank you so much for giving ProSource a 5 star review! We are so pleased that you are happy with your tile selection and the great customer service you received from Steve. Please come back and see us again!

Alexander Bogart: I used this location a few times for flooring while slowing improving my home. The people were friendly and answer most of my questions. I wish they had asked/answered a few more question about my project and/or help me understand the right fit for what I wanted to do. I understand they are not contractors or designers but people that work with flooring all the time showed be able to help a little for project fit. I had a few issues with my orders but they were sorted out in the long run (cracked tile, wrong quantity, showroom display images not the same as delivered product). I ended up replacing the flooring I bought from this location with a product I bought online for cheaper. I also went with Home Depot for carpeting for the last phase of my project. I'm happy with were my home flooring is now, but it was a journey and I learned a lot for my next project.
Response: Hi Alex, Thanks for taking the time to leave a review. We appreciate your feedback and look forward to your next visit. Take care!

David Guerin: I have been using Prosource for years, and I trust there products and they have great price points, I work with a Designer named Steve, primarily; he is great to work with. he works by appointments on the hour it's free to the consumer, ProSource is a place where contractors bring there clients, I own a remodeling company called Evergreen Contracting Services LLC; if you need a contractor we our highly rated, and to ensure our commitment to providing first class work; I only network with only businesses I trust and ProSource has been a great resource for us for years.

Eileen Schultz: I can’t recommend Kenny enough. Knowledgeable and attentive. Kenny offered great suggestions in multiple price ranges. He also worked seamlessly with my installer.
Response: Hi Eileen, Thanks so much for the feedback. We're thrilled to hear Kenny provided outstanding customer service. We value your feedback and always look forward to new projects. Take care!

Kevin Wilson: Good customer service at the showroom, but the appointment process at the (Corporate level) wasn't great. The local store was extremely helpful and I would recommend it in the future.
Response: Hi Kevin, Thank you for taking the time to leave a review. We're thrilled to hear you were met with outstanding customer service and the showroom and staff could be of help during these unprecedented times. We value your feedback and will make sure to pass it on to team. Come back and see us anytime, take care!

11. District Floor Depot

18 reviews
District Floor Depot
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer Service
5

Address: 1306 Good Hope Rd SE, Washington, DC 20020

Schedule: Closed ⋅ Opens 9AM

Telephone: (202) 908-1313

Guy: Flooring store


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Daniel MacDonald: We had a wonderful experience with District Floor Depot. We were renovating our home and decided to put in new hardwood floors. After a lot of research, we chose DFD because their staff was so knowledgeable and helpful. We are sure glad we made this choice. DFD installed 7.5" white oak floors on the top two levels of our home and it came out beautifully. We get compliments on our floors whenever we have guests now. It feels like a completely different home! I highly recommend DFD if you are considering new floors in your home!
Response: Dear Dan, We would like to thank you for your high praise and recognition of our products and services! We appreciate your business and the confidence you have placed in us. We are glad to hear that we were able to meet and exceed your expectations. We look forward to working with you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR

Christy Tomlinson: District floors did a fantastic job matching my existing floors. They worked with my tight schedule to get the floors installed in 2 rooms. Floors are beautiful!
Response: Dear Christy, We would like thank you for your high praise and recognition to our products and services. We are glad to hear that we have been able to help you to find and install your dream floors within the time frame. We look forward to working with you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR

David Waiter: To anyone in the Washington D.C. area that is considering installing hardwood floors in their home, I 100% recommend the services of District Floor Depot. The professionals at District Floor Depot were top-notch and made me feel confident about the entire installation process at my home. From start to finish, it was clear that excellent customer service was their #1 priority. If you want beautiful hardwood floors that will LAST, you can't go wrong with District Floor Depot.
Response: Dear David, We would like to thank you for giving us the opportunity to work with you on your flooring project. We greatly appreciate your business and the confidence you have placed in us. We will pass along your kind compliments to our sales and install team. Please feel free to contact us whenever we may be of further assistance. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR

Callie Dag: I recently had my floors redone by District Floor Depot. I was impressed by the knowledge and expertise they gave me when deciding what floors would work best with my home. There professionalism and cared during installation was very appreciated. I love my new Floors and the price was reasonable. Great Service! Great Quality! I cant wait to continue to working with District Floor Depot and I Highly Recommend.
Response: Dear Callie, We thank you for choosing District Floor Depot for your flooring needs and sharing your experience about our company with the rest of Yelp users. We are glad to hear that we have been able to help you find and install your dream floors. We look forward to working with you on your next flooring project. Please do not hesitate to give us a call or email us or better yet stop by at our store for any questions or inquiries. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR

Paul Bradley: LOVE District Floor Depot! I was very impressed with their customer service and with the great selection of samples to view. You can even take them home! Their prices are very reasonable and the quality of products is very high. The workers had a lot of knowledge which they were happy to share, and helped me pick out a hardwood that complemented our home. I would highly recommend District Floor Depot for any of your flooring needs. SO happy to know them!
Response: Dear Paul, We thank you for choosing District Floor Depot for your flooring needs and recommending our company to your friends and family. We are very happy to hear that we were able to meet and exceed your expectations. We look forward to working with you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR

Colleen Smith: I went with District Floor Depot after reading all the many positive reviews about them - and I wasn't disappointed! They answered my *many* questions and accommodated several change orders without a second thought, which I really appreciated. Most importantly, the floors turned out great and I look forward to years of maintenance-free use for them.
Response: Dear Colleen, We would like to thank you for giving us the opportunity to work with you. We appreciate your business and the confidence you have placed in us. We are glad to hear that we were able to meet and exceed your expectations. Please contact us whenever we may be of further assistance. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR

Daniel Berkman: District Floor Depot did a great job on my new tile floors in the basement. They anticipated a 4 day job that they were able to do in 2.5 days, including removing the old carpet. The workers were very nice and the customer services folks were friendly as well working around available dates.
Response: Dear Daniel, We would like to thank you for choosing District Floor Depot for your flooring needs and sharing your experience on Google. We are glad to hear that we have been able to exceed your expectations. We look forward to working with you on your next flooring project. Please do not hesitate to give us a call or email us or better yet stop by at our store for any questions or inquiries. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR

Chiara Paz: My husband and I live in the area and found District Floor Depot through the good reviews on Google. We were in need of a floor replacement and Floor Depot had a great selection of products and very competitive pricing. They also provided stellar customer service. Definitely recommend their services.
Response: Dear Chiara, We would like to thank you for your high praise and recognition to our products and services. We are glad to hear that we have been able to help you to find and install your dream floors with in the time frame. We look forward to working with you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR

Maria Jose Castro: I got around 1500 sq ft of hardwood installed in my condo. The job was handled in a totally professional manner. The installers were great and worked very diligently. My place looks amazing!!. I would definitely use them in the future. Thank you District Floor Depot.
Response: Dear Maria, We would like to thank you for choosing District Floor Depot for your flooring projects. We are glad to hear that we have been able to help you find and install your dream floors. We truly appreciate the confidence and trust that you have placed in us. We look forward to assisting you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR

sihan bae: I am a flooring contractor and had an excellent experience with District Floor Depot. They have good quality floors and competitive prices. They even delivered the flooring to my clients house. They definitely deserves five star.Mr. Bae
Response: Dear Mr. Bae, We thank you for choosing District Floor Depot for all of your flooring projects and referring our company to your clients. We truly appreciate your business, and we are grateful for the trust you have placed in us. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR

12. LL Flooring (Lumber Liquidators)

45 reviews
LL Flooring (Lumber Liquidators)
Location
4.5
Prices
4.8
Product Quality
4.3
Establishment
5
Customer Service
4.1

Address: 800 Hungerford Dr, Rockville, MD 20850

Schedule: Closed ⋅ Opens 9AM

Telephone: (301) 971-4772

Guy: Flooring store


Review: In stock: laminate flooring · Updated 1 day ago

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LL Flooring (Lumber Liquidators): what do users think?


Deborah Natale: Great choices and helpful staff. Bought an exclusive new floor product "Duravana" with a lifetime warranty, only at LL flooring 9mm thick, love this product.

Juan Guido: The customer service here is great, the guys are very knowledgeable. They go the extra mile to make sure you get what u need if they don’t have it they will try to help with alternatives. I highly recommend this place for nee homeowner or owner who have no glue about floors this guys will take care of you.

Jackie Imirie: My husband and I went here to pick out butcher block island tops. The sales rep was very helpful and knowledgeable in the hardness of the wood. My husband and I could not decide on a color. The sales rep was so helpful after seeing us go in circles about the color, he offered to let us take home the samples to try in our home! We lived only 15 minutes away and this was HUGE to help us make a decision. We brought the samples home, tried them out, and purchased the chosen color the same day! The sales rep even helped me load the butcher block into my vehicle and helped me clear the space so it would fit evenly. Overall, I would highly recommend this location. I wish I had the sales reps name to post but in general, we had a very very pleasant experience and thank you for having your customers best interest in mind!

Gal Hershko: While the floor I ordered did not end up working out, I still would like to give 5 stars for the customer service I received. I initially spoke to Johan, who was apologetic and sincere. My issue was then handled and resolved by Glen, who patiently dealt with the matter. He was very kind and helpful, responded to my several calls, and never once showed anger or impatience towards me (despite how frustrated I was). He communicated with LL corporate to help resolve my issue and I greatly appreciate his efforts and sincerity.

Delighted Day: At the beginning I were searching for 5 gallons buckets and never heard of this store, we ordered 14 buckets and 4 days went by, I didn’t receive any email said the items was ready, so I went to the website and chatted, the staff on website said they’re in stock, just calling the store, then when I called store, the store staffs said they are here to pickup, then when I about to drive, the same staff calling and said they had only 7. I were upset and cancel ordered, and wrote negative review but I got a response to contact them to solved problem they got my 14 buckets ready to pickup in 2 days and with no cost! When I went there to pickup the staff was apologizing for what was messed up. I am very pleased with customer service, so I changed my review.
Response: Hello, Thank you for reaching out and providing this feedback. We are sorry to hear you had a negative experience picking up the order and apologize for any time wasted. We would be happy to discuss this further with you. If you could, please email your order information and concerns to LLResponse@lumberliquidators.com so we can see how we can turn this around for you Kayla P | Customer Advocate

Allan Poteshman: Glenn is an absolute gem! I had some issues with my installers and he was able to find some extras of a discontinued item so I could finish the job. Absolute class act. I wish I had more floors to do in my house just so I could work with him again!

Jake Jacobs: Good place to shop for flooring. Didn't need to look for assistance. I was greeted right after I walked thru the door. I told him what I was looking for and he showed me where to find it. He was attentive, but in no way pushy, etc. Prices were good they had what I needed, and it was an all around pleasant experience.

Adam Judge: These guys take the time to make sure you get the right products. They double check for sale prices and discounts too. Everything I needed was in stock, and they helped me load it all. Will definitely come back when I need flooring. And they're open every day.
Response: Hello Adam, Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated team will be pleased to learn of your high praise. Thank you, once again, for your kind words. Sandra H. Social Media Specialist

Vamshi Krishna: Helpful staff

Martha Medina: If I could give less than one star I would. We ordered 160 sq. ft. of natural wood for our dining room. However, what we got was less than half of that. Once our contractor informed us of how much flooring we were missing, we called them in an attempt to resolve the issue. They refused to give us the remaining amount of flooring that WE ALREADY PAID FOR and they tried to charge us for what was missing. Not to mention the day we picked up the wood the person working in the warehouse loaded and unloaded our order from our car TWICE claiming it was the wrong order then saying it was the right order. Incredibly disappointed with this place. Save your money and go elsewhere. Horrible customer service.
Response: Hello Martha, Thank you for your feedback. We value your business and would like the opportunity to speak with you directly. Please provide your contact information, order number, or customer number in an email addressed to us at customercare@lumberliquidators.com and we will contact you to further discuss. Sandra H. Social Media Specialist, Customer Care

13. Georgetown Floorcoverings Inc

3 reviews
Georgetown Floorcoverings Inc
Location
4.7
Prices
4.5
Product Quality
4
Establishment
4.2
Customer Service
4.8

Address: 3233 Water St NW, Washington, DC 20007

Schedule: Closed ⋅ Opens 9AM

Telephone: (202) 965-3200

Guy: Carpet store


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Nina Paraloglou: During the process of receiving quotes, Georgetown Floorcoverings was very responsive and very helpful. We ultimately choose to work with them because they seemed professional and experienced. We have curved staircases and were looking for a runner to be installed on them. The first time the crew came out was before the pandemic. Here are the issues I encountered during this visit: - One gentleman took periodic breaks for personal phone calls - When the crew finished, they packed up all their things and left, and did not provide me an opportunity to review the work - The work was sloppy, inconsistent, and in some areas -- dangerous. The rug was bunched up in places, very uneven in others, and not aligned from stair to stair I reached out to my primary PoC and they sent one of the workers to validate. He validated the rug had issues and would send a crew out. The same crew came back out (now the 3rd visit), looked at the scope of adjustments and determined they didn't have the proper tools and they would need to reschedule. Then the pandemic hit and everything was put on hold. I reached back out in November 2020 to see if we could finally repair the mistakes on our stairs. I was told I was on a holding list (with other clients) but they could send a crew out. I was frustrated they never reached out once they reopened, but was happy we could close out the project. The same crew came, with all the materials needed, and worked on the stairs. The main gentleman continued to take personal calls (mask half on) while in our house working on the stairs. Once they finished, I walked through each area and identified a more areas of inconsistency and was told they needed more material to fix it. It is now March 2021, over a year after we started this, and unfortunately we are not thrilled with the work completed. We never heard back from Georgetown Floorcoverings after the November visit to fix the remaining items and at this point I don't care to. I do not recommend this company.
Response: Nina- This is Karen, the third generation owner of the company. I will review what happened on our end and reach out to you. Sorry for the late reply I hadn't logged into our google account in a while, as opening back up has taken a lot of my time. I assure you the man that was at your house has worked for us for 40 years and in no way has ever done anything without taking responsibility for it. He is very well known and loved by our clients so I would just say this to you that the pandemic made everything change.. I truly apologize for any inconvenience and will make sure to reach out to you.

Sky Mayhew: This place was so helpful! I was on a tight timeline and couldn't find any flooring stores in the area that carried samples of an eco-friendly floor I was considering. I needed to make a decision ASAP, and this place came through! If you're wanting to see what Marmoleum or other eco flooring looks like in a show room (or many other kinds of floors too), this is the place! The samples he has are full plank size too, instead of the tiny squares vendors sell online. The gentleman manning the store was knowledgeable and so helpful. His prices matched other vendors, so there wasn't a "Georgetown markup" or anything. He even let me take some samples home as a courtesy. We ended up going with a different floor, but I so appreciated the customer service and would highly recommend this store to anyone!

Ben Kim: CashBently was here

14. Classic Floor Designs

3 reviews
Classic Floor Designs
Location
4.9
Prices
4.6
Product Quality
4.9
Establishment
4.2
Customer Service
4.3

Address: 2120 L St NW, Washington, DC 20037

Schedule: Closed ⋅ Opens 10AM

Telephone: (202) 872-9860

Guy: Flooring store


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Tom Reiter: Don't know about the negative reviews, these guys did a great job on my hardwood floor. My old pine hardwood floors were cracking a bit. The first contractor I spoke with recommended putting a new floor on top of the old one, and would guarantee that would fix anything. Someone recommended these guys, they came in and actually, you know, replaced the old boards with new ones and finished them so that they're indistinguishable from the old ones. Floor is like new, very pleased.

Opera Critic: The salesman, Tom Monroe, high pressured me to pay my balance immediately which I did, yet despite three requests, Classic FLoors did not have the integrity nor courtesy to emailed me a copy of my credit card charge nor invoice that shows a zero balance, which I have requested three times and need for insurance purposes. Therefore, I would be very cautious doing business with such a company and consequently, could not recommend them.

15. Dominion Floors

9 reviews
Dominion Floors
Location
5
Prices
4.6
Product Quality
4.4
Establishment
4.9
Customer Service
4.5

Address: 4755 Langston Blvd., Arlington, VA 22207

Schedule: Closed ⋅ Opens 12PM

Telephone: (703) 536-4116

Guy: Flooring store


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Kate Frantz: Phenomenal experience all around. This was my first flooring project as a homeowner, and Dominion Floors was incredibly helpful throughout the process. I appreciated the knowledgeable recommendations as I explored material options, especially living in a condo building where soundproofing is important. Dominion Floors listened to my needs and presented sound solutions to approach the job. They were also patient and gracious as we navigated my building’s HOA requirements. The work was actually completed in less time than originally estimated, and my home was left orderly and clear of debris. Throughout the duration of the project, I received transparent updates that made me feel confident about the work being done in my home. Best of all, my floors look fabulous!
Response: Thank you for your feedback! We are happy to hear you had such a good experience and appreciate your kind words.

Kristen Thompson: Dominion was great to work with! We chose them because they had the product we wanted and had great experience and reviews. We were on a very tight timeline between ordering material and installation (we had just a few days total) and the team at Dominion was more than accommodating! Their pricing for installation was competitive and man did they do a GREAT job. We are beyond pleased with our floors!!! Highly suggest Dominion!!
Response: Thanks so much for your review - it was a pleasure working with you! Please let us know if you ever need anything else, and enjoy your new floors!

laura kirkconnell: Outstanding service! We are grateful for their honest, professional advice, and the care they took to ensure we had a long-term solution, rather than only a short-term fix. From the time Dominion Floors came for the free estimate until their service call, we have been impressed by their honesty and transparency about the potential costs, and options for repairing loose wood tiles in our floor. When their workmen came to do the service they pulled the first few loose tiles and identified an underlying problem of water leakage from under our door. After studying the problem, they explained that they could repair and replace the existing floor tiles, but that we would be wasting our money because until we fixed the water leakage, the problem would recur and the tiles would eventually become loose again. They carefully removed tiles to expose only the area affected by the water leakage so that we could more easily get it repaired. Then they carefully cleaned up the job site. Dominion floors also recommended someone who can fix the water leakage problem. We were so impressed by their honesty and professionalism that, once we've fixed the water leakage problem, we plan to hire Dominion floors to redo our entire wood floor! Thank you Dominion floors!
Response: Thank you for your kind words! We are always happy to help!

Melissa Kelley: I had hardwood floors sanded and refinished by Dominion Floors and ordered luxury vinyl tile that ended up not being installed. The refinished floors looked good, however they were messy in applying the sealant and it was splashed all over the surrounding trim. They missed reinstalling one piece of trim and never made it back to replace it. When the crew came to install the tile they were unable to get in the realtor lock on the door and did not call to get help to get in. After another failed attempt to get the floor installed due to an interaction with a realtor onsite we opted not to have the tile done. Two months later and I am still waiting for my refund. I do not recommend this company.
Response: We are so sorry to hear about your experience. Dominion Floors is under new ownership and we hope to help with anything you need in the future!

Allie Manley: They used our furniture to hold down the wood in place while the glued dried, damaging our couch and TV stand. They also helped themselves to the contents of our fridge, including our wine coolers.
Response: I am very sorry to hear about your complaints. I do not see your name as being a customer of ours and we have never received any information about missing wine coolers or furniture being used as clamps. I am wondering if you have the correct store? Please feel free to call us at the store anytime to discuss.

Zoe K: Replaced our floors after our dishwasher flooded the kitchen. Did an excellent job!!!

Robin Rinearson: Great products. Helpful staff. Installers for tile and carpet are terrific.
Response: Thank you!

Jorge: Disappointing experience. Would not recommend this company.
Response: .

16. Brazilian Floors DC Showroom

2 reviews
Brazilian Floors DC Showroom
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer Service
5

Address: 3701 14th St NW, Washington, DC 20010

Schedule: Closed ⋅ Opens 9AM

Telephone: (202) 866-0091

Guy: Flooring store


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Joya Banerjee: Emerson did an incredible job installing hardwood floors in my condo. I couldn't be happier with the service! He was kind, knowledgeable, efficient, responsive, professional, and affordable. I had badly damaged, cheap bamboo floors and needed to replace them to get ready to sell my place. Emerson started work this Monday and completed it today, Wednesday, by noon. It was incredible! They ripped out 854 square feet of old flooring and installed beautiful new floors in 2.5 days. He even did underneath the appliances. Best of all, unlike most contractors, Brazilian Floors is based right in DC, so Emerson was able to stop by on short notice to bring by samples to choose from and discuss the quote. I highly recommend this company and will definitely do business with them again.

17. Solo Flooring, Inc

47 reviews
Solo Flooring, Inc
Location
4.7
Prices
4.6
Product Quality
4.9
Establishment
4.1
Customer Service
4.4

Address: 7200 Telegraph Square Dr Suite R, Lorton, VA 22079

Schedule: Closed ⋅ Opens 10AM

Telephone: (703) 780-1970

Guy: Flooring store


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Taylor Cranwell: My wife and I hired Solo Flooring to put in new engineered hickory hardwoods in the front of our house as well as refinish our existing oak hardwood floors in the back. They did a fantastic job! Jose, who runs the company, was extremely responsive and was sensitive to the timing to get the work done. He was able to do it while we were on vacation in order to minimize the hassle of trying to live in the house as the floors were done. They moved all furniture and put it back in its original position. I would highly recommend the company and would definitely use them again in the future!
Response: Thank you for your business, looking forward for the next project, SoloFlooring Team.

Matt Welshans: I had an excellent experience from start to finish with Jose and his team. The carpet is high quality and priced well. The installers were very professional and did a fantastic job with the carpet installation. I cannot recommend the team enough to anyone considering carpet and flooring. Thank you all for everything from start to finish!
Response: Thank you for given us the opportunity to work for you, Soloflooring Team

Adrienne Berry: In 2016 we needed some help fixing the wood floors in our home and his team did a great job so it there was no question when I was buying a condo who I wanted to do my floors. Jose made suggestions on what the best option would be for us and made the whole process as smooth as possible and the job was done in our time frame. I was almost considering going with a cheaper quote but I went against it because I trusted Jose and knew that I would be taking care of based on the original job he did for us. We are so happy with the results!
Response: It was a great project and we all enjoyed working for you! Soloflooring Team

Bryan Stachurski: Fantastic experience, Jose helped me find the best carpet and pad for the space. The install crew was fantastic as well, super neat and perfectly installed. I could not be more satisfied and recommend this company strongly. My entire house has been refloored by Solo Flooring, and it is perfect!
Response: We appreciate your repeated trust and business, thank you from all of us Soloflooring Team

Cheryl Clarke: We are very pleased with our Pergo vinyl flooring installed by Solo Flooring. Jose was great helping us select the right product for our kitchen. We highly recommend Solo flooring for your next project.
Response: It looks awesome! Thank you for your business, Soloflooring Team

DeeDee Sauter: This is the second time that my husband I have done business with Solo Flooring. The short feedback is “don’t hesitate, they are amazing.” José is not just an expert on everyday flooring needs, but he absolutely worked with us in an out-of-the-box solution. My husband and I are long-term DIYers, but the custom shower pan we created was a horror. José came over and looked at all of our construction, specifically the pan. We discussed the problem, he took photos and measurements, and he asked about the materials we used to make sure he had all the information he needed to help us. José always has a smile, knows his stuff, has a great sense of humor, and customer service is clearly a priority with this company. Anyway, we were given 2 comprehensive quotes to include possible problems could have found, both of which were great and affordable. Our work was scheduled without a hitch and was completed in 2 days. Their employees were fast, clean, polite, efficient, and clearly talented. You will wonder why you didn’t call Solo Flooring earlier!
Response: We appreciate your repeated business and always be ready to assist with your next project. Soloflooring Team

James Michels: Jose and his crew are very professional and respectful of our home. Our floors look excellent. From the initial visit to completing the job, everyone was great. The project was competitively priced, remained on budget, and it was completed on schedule. I strongly recommend this company.
Response: We appreciate your trust and business, thank you Soloflooring Team

Elizabeth Fisher: I would highly recommend Jose and his team at Solo flooring. We had existing carpet replaced, new hard wood flooring placed and LVP flooring done in the downstairs. This was a large project and they completed it in one week!! Jose came by and answered all of our questions which we had many before starting this project. His team arrived on time daily and cleaned up before leaving. After the project was completed Jose came by and inspected it and made sure we were happy with the results. I would recommend Solo Flooring to my friends and family. Thank you for a job well done.
Response: Thank you for the opportunity to serve you, as well as your referrals, Sólo Flooring Team.

Lisa Julia: Google only allows five stars but I would give them a hundred stars if I could. The solo team came and replaced the hardwood flooring in my foyer. Not only did they complete the job quickly, but they were extremely professional and did an absolutely phenomenal job. I could not be happier with the service that we received from them. I can't recommend them more highly! We had the flooring put in on a rainy day and they managed to handle the challenge without any problems whatsoever.
Response: Thank you for the opportunity to serve you Solo flooring Team

Ken Ikeda: We had Solo Flooring put in hardwood floors and carpet on two levels of our house along with the stairs. The work was exceptional. We're so happy with how everything came out. It looks beautiful and the work was done efficiently and professionally. Extremely happy with the price, also. The service was first rate, from our initial visit to their store to the last bit of work and follow up. Jose and Jocelyn are great people and run a super business. We recommend them most highly.
Response: My apologies as took me long to thank you for your business and the time to review our services, thank you from all of us at Soloflooring.

18. FLOORMAX

5 reviews
FLOORMAX
Location
4.9
Prices
4.2
Product Quality
5
Establishment
4.7
Customer Service
4.3

Address: 5268 Nicholson Ln suite j, Kensington, MD 20895

Schedule: Closed ⋅ Opens 10AM

Telephone: (301) 881-0969

Guy: Flooring store


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Ryan Scheller: Was referred to the Bethesda Floormax by another flooring service in the area who couldn’t take on a job I had. They told me to go see Sam and he’ll take care of you and that was a good move. He was knowledgeable, flexible, and responsive. I could call or text and he had answers. Got a good estimate and they stick to it - no surprises. Tile work and carpet both turned out looking good. Highly recommended.
Response: Hi Ryan, Thanks so much for your 5 star review! We're so happy that you were referred to us and that Sam and his team provided you with such great service. We're glad that you are pleased with the final product. Please do not hesitate to contact us if we may be of any future help to you! -The FLOORMAX Team

Thomas Troost: Had a great experience at the store with Sam Bagha discussing all the pros and cons of the various flooring types. We finally selected ‘luxury vinyl’ flooring to replace carpeting in our basement rec room. We also had hardwood stairs replacing what was under the carpeted ones as well as having some worn stairs sanded and refinished. All the work was professionally done with minimal mess and in a timely fashion. Everything was done at a fair cost. We are extremely pleased with the results and highly recommend them.
Response: Hi Thomas, Thank you much for your wonderful 5-star review of FLOORMAX! We are thrilled that you had such a great experience with Sam Bagha and the rest of the team. We’re so glad that you were able to find the perfect flooring for your rec room and that all of the work was completed in a timely fashion and with as little mess as possible! Please do not hesitate to contact us if we may be of any future service to you! -The FLOORMAX Team

Katherine Herrera: Good price and the crew was extremely professional. They did a good job quickly. Sam Bagha was my salesperson and he was very courteous.
Response: Hi Katherine, Thank you so much for your 5 star review! We're so glad to hear that you had such a great experience with Sam Bagha and his team and that your job was completed on time. Please do not hesitate to contact us if we may be of any future service to you! - The FLOORMAX Team

Paris France: I walked in to the store to check some of the wood flooring and schedule a free estimate. The salesperson was sitting or rather laying comfortably in his chair and on his cell phone. I waited for him to stand up but he just looked st me and continued with his phone games. Then I asked if I could get some pricing. It took him 4 minutes to just move himself. He gave me a bad attitude because I had interrupted his video whatever game he was playing. I asked for some pricing and his answer was” I don’t know”. I asked if there were anyone in the store and he said that he was it. I asked for the name of his supervisor and he got very verbally abusive and started using profanity. I was simply shocked and scared. I left the store and called another store to get the regional managers number to report this. I did leave a message fir the head manager and never got a return call. This place is not a place I recommend. I would not do business with them if they did all my flooring for free. Totally unprofessional and rude.

19. Carpet City & Home Decorating Center

2 reviews
Carpet City & Home Decorating Center
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer Service
5

Address: 8400 Hilltop Rd, Fairfax, VA 22031

Schedule: Closed ⋅ Opens 10AM

Telephone: (703) 451-2007

Guy: Flooring store


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Mehdi Zarkhosh: Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

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