Best Parquet Shops In Washington Near Me

Paul Cage: BOTTOM LINE UP FRONT: I would definitely recommend District Floor Depot for anyone looking for new floors. It was a long time in getting this project done, but the wait was worth it. The staff was some of the most helpful and friendly I have dealt with in the DC area. When they came out for site surveys, three times because the scope of work changed, they maintained COVID protocols, and were prompt to get the quotes back to me. The devilry date for the materials, due to a snow storm, they contacted me to let me know of the issues. Installation was good and the end result was beautiful floors that have changed the look and feel in the upper level of the home. I will be contacting them to do the main level of my house when I do that project!

Lee Springer: Awesome experience! I had no idea where to get hardwood floors as someone who’s doing a renovation for the first time. District scheduled someone to come out that week to measure and talk me through the project. I went into the showroom to finalize my wood and scheduled an appointment in 2 weeks. They came when scheduled and finished the job in 4-5 hours for 250 sq ft. I’ve heard nightmare stories about contractors but district was great. Total cost was $12/sq ft installed. Highly recommend, I plan to use them for next project!

Andrea Wolfson: I am *SO* happy with my new floors! From start to finish, the team at District Floor Depot was fantastic. I had a ton of questions about the floors and how the installation process would work during the pandemic, and they were very patient at answering all of my questions. They also brought me samples so that I wouldn't have to go in to the showroom. In terms of price, District Floor Depot came in the same as the other large national company (which claimed to offer so many discounts). Their customer service set them apart by far. Plus, I wanted to use bamboo floors. District Floor Depot had many options and the other company had only 3.

Leah Evangelista: We just finished redoing almost all the floors in our new house with District floors. They were fast, friendly and easy to work with. They started and finished the job exactly when they said they would. They put two types of luxury vinyl in our basement and our sunroom turned office. Both projects are perfect, the floors are so well done and the shoe molding looks great. They also refinished an entire second floor going from floor to floor carpet to beautiful tiger wood floors as well as two staircases. The floors are gorgeous and they matched the first floor perfectly. They exceeded all expectations and Ever and his crew were great. Worked as clean as possible, were friendly and cleaned the house well after they were done. Gracias Ever. Its made our home so much more beautiful and functional for our family!

Tony Camilli: Competent, reliable and honest is how I would describe DFD! We did a major renovation of our house and shopped at 5 other floor vendors before finding DFD. Not only did the DFD team supply us with a great product at a competitive price, they did an excellent job installing it. We also made a few changes on our transition pieces during the install process and DFD was very patient, flexible, and cooperative.

Mark Meader: The District Floor Team’s DC Rhode Island St. store did a great job installing my wood laminate basement floor. From start to finish the entire team was professional, helpful, courteous and punctual. From helping me find the right flooring, to explaining the various underlay options, to taking accurate measurements and providing a fair price, they were great. Install was done on time, they did a good job with clean up and I would both recommend and use them again.

Nellene Livingston: Thank you District Floor Depot for sanding and refinishing my floors and stairs in a time crunch. Everyone was so kind, patient, and informative. Shout out to Jose, Tyran, Andy, and Elsi for their great customer service. They answered all my questions and was patient with my requests and phone calls. Shout out to Melvin for his kindness, patience, and addressing all of my concerns and questions. Shout out to Ever and his team Manuel and Aban. They did an excellent job! The floors and stairs turned out gorgeous 😍 They were so courteous and understanding. I am looking forward to enjoying the floors and stairs for many years to come. Thank you so much!!

F S: Excellent job replacing my flooring last year; easy from start to finish. Very nice Brazilian cherry and great installation as well as disposal/ clean up. There was a delay by a few days delay in finishing due to an underestimation in the amount of product needed but they did not charge for this. It’s supposed to be lost cost repairs too but I’m still waiting on the estimate for this.

Phillip Moussavi: I had Mani and his crew install flooring in my apartment last week and the results were just incredible. Mani was very patient and knowledgeable with helping me decide what flooring options would best be suited. The crew arrived on time and cleaned up after themselves leaving behind a night and day difference when it came to my floor. Can't recommend District Floor Depot enough!

Brandyn Green: Mary is truly the best! Very thorough and her customer service was top tier from start to finish. The flooring looks great thus far, one month in.

Osvaldo Perez: Edwin and the rest of the staff here are awesome. Super fast, super patient and know their stuff. They helped us understand our options with no pressure to buy and provided everything we needed to xomplete the job. I'd highly recommend this Lumber Liquidators location!

Chris Murphy: Part was in stock, Mary was a delight to work with.

JB Custom RESTORATION LLC.: Great flooring at a Great price. Woodbridge store staff is super friendly and helpful. Definitely the place for flooring needs! Also stock butcher block counter tops.

Erik Hrin: Great place to buy all types of wood floor products. Competitive prices and good customer service. Had a delivery issue and the store rapidly owned and fixed it.

Courtney Grant: Thier return policy is awful. If you pay cash you must get a check return . Very outdated in my opinion then when the ownernof the company I work with called them they laughed at him and hung up. Very unprofessional. Seems to be a running theme with this store as I have seen the same unprofessionalism at other locations in MD

J H: Picked up material it ended up missing pieces. However, Mary immediately took care of the situation and delivered the products to my customers project. Could not be more satisfied. Will continue to purchase more materials here.

Temesghen Samuel: All the team were very helpful. Every thing done on time and I am very happy. Especially, the manager, Merry, she did a good job. She was making sure that I am satisfied. I highly recommended to any one to try.

Wajema Gardizi: I randomly was driving by and decided to go in. They have much more selection then Floor and Decor and Mary was super helpful finding me samples that are similar to the pictures I had on my phone. Very pleasantly surprised!

Jordan W: Amazing experience with the team at flooring America. Especially Yamah who was with me every step of the process and was super accommodating and understanding. Not once did I feel like I was left on an island. The work itself was done in a timely and professional manner so 5 stars the to installers as well. We could not he happier.

TOM OBRIEN: We worked with Lowes, Home Depot, Claws, Empire and Fairfax Flooring America. We did our homework. Contact me if you want to know about any as we did our home work both Box, TV Commercial, and mom and pop based. The best thing about this store is that it is mom and pop and locally owned but they are back by a national organization for things like supply times, material colors and options, etc. In addition, their installers were really the best contractors I have dealt with in a long time: Polite, Respectful to people and furniture, quality, and clean up. I would not ever go anywhere else for flooring. I have owned three house in MD/VA and have two river cabins in WV. So, I have dealt with may contractors over the last 30 years.

Terry Herzog: I've been putting off doing my kitchen floor for 15 years! I have shopped at at least 20 establishments and have gotten a few estimates over the years. I never really found a floor that I was completely happy with. I decided to stop by Flooring America in Fairfax and there selection is amazing. Roggie was very helpful in helping me find the tile that I had been searching for. He checked on the tile I had chosen to let me know if there would be any delays on delivery. He even helped me choose a grout color. Mark came to our home to measure and explained what work would need to be done to install the tile. He made sure that the contract was complete and I that I was informed exactly what and why the charges were necessary. The installers were on time and didn't need to be babysat. They were very knowledgeable and did an fantastic job, paying attention to fine detail. The entire process went very smoothly from the contract to the installation. I'm saving to get my wood floors replaced. Flooring America is amazing and I would definitely recommend them and use their services again.

Pamela Petrie: The carpet is beautiful. The installers were punctual, professional and did an excellent job of installation and cleanup, without one mark on my newly painted walls. I am very happy and recommend Flooring America Fairfax.

Sarah Hasford: We used Flooring America to replace builder-grade carpet in four bedrooms in our house and we could not be more pleased with the service and quality of the carpet we received. First, the process of choosing carpet was easy and Yamah was extremely patient with us as we were unsure of whether we wanted to replace the carpet with new carpet or hardwood flooring. Yamah showed us several options that were all very attractive and within our budget. Second, the installation process was very smooth and much easier than I anticipated. We have an infant who naps during the day, and I was concerned as to how things would go with regard to working around his nap. The installers were super accommodating and I'm happy to say my infant's nap was not disturbed one bit. The carpeting was also all installed within a day (as promised). The carpet we have now is so much nicer than what we had before. It is easy to vacuum and keep clean and also has great padding underneath, so that if my young kids fall, they have some good cushioning. If I would have known how easy the process of replacing the flooring would have been, I would have done this much sooner!

Monika Harrison: Roggie Arnold at Flooring America Fairfax was excellent to work with! He was very responsive to my inquiries, ordered our tile quickly, arranged our tile installation and stayed in touch to make sure the job was done well. The job was completed quickly and well and we are already planning to work with Roggie and use Flooring America Fairfax for another project.

Lila Goldstein: Floor America installed new floors in our entire condo. They did a great job. A crew of 5 arrived exactly on time. They got the entire job done quickly and efficiently. Everything was put back and cleaned up.

Wayne Bryant: Very impressed with the service I received from Flooring America Fairfax. The installers were on time and very thorough. Project turned out great. After picture and before picture.

Carol Dembicki: I highly encourage any person looking to purchase flooring to contact Flooring America Fairfax. After researching six different carpet companies, Flooring America Fairfax was the clear choice because of Mr. Yamah G. He is an amazing consultant who delivers exceptional customer service (a concept that is sorely missing in today's current market). From initial contact, every action was professional and customer-oriented. He showed us a variety of options for improving a rental property. Based on his expertise, we actually got a combination install with laminate flooring in the rooms and carpet for the hallways and stairs. The cost was extremely competitive against the other bids. Mr. Yamah managed the entire process from ordering, installation, and close-out. If you need to get a quality floor and value customer service, then you need to call Mr. Yamah at Flooring America Fairfax.

Farzam Tamami: Total home renovation and job done extremely well. We turned a full bathroom into two full bathrooms...didn't even know that was possible. The did a splendid job with my floor and paint for the whole apartment. The crew is very knowledgeable with any home improvement projects - they did amazing job with putting recesses lighting in my apartment. Kevin, the owner is a good guy and gave me a fair estimate for all the work. I highly recommend Floors on 14 for all your home improvement projects.

Megan Thompson: Easy process! I need a small room replaced with carpet and floors on 14th was efficient, well priced, knowledgeable and was able to schedule my install within a well. The installers were very nice and quick! Will be going back for future needs!

Mona Noroozi: This review has been a long time coming - Floors on 14 is the very best. The owner, Kaveh, is extremely responsive and collaborative. I had bamboo floors installed in our apartment almost a year ago, and they are the absolute most beautiful part of my apartment renovation. I wish Floors on 14 could have done my entire apartment renovation instead of just floors, because their workers were the very best group, most hardworking group that I worked with. Look no further and give your business to this worthy team. You won't regret it!

Judy Byron: We're glad to have found Kevah and Floors on 14th for the wall to wall carpeting for our downstairs apartment. We are so glad to have a DC Vendor who is committed to quality products, professional and personable customer service, and consistently talented staff from selection to install - All this while respecting our personal budget. We are glad to have found him through a real estate friend's recommend. We will enthusiastically encourage others, including family and friends, to support his store and benefit from all he has to offer.

Samira Damavandi: Thank you Floors on 14th and Kaveh! Their service and product was excellent. We were able to replace carpet with brand new vinyl. Their showroom has a variety of options to choose from. Definitely recommend for your flooring needs!

Rachael Wilcox: I had a great experience working with Kaveh and his team. They replaced the carpet in my condo with gorgeous hardwood floors. The process from start to finish was easy, professional, and convenient. The team worked quickly and neatly, and I am so very pleased with the finished product! I heartily recommend Floors on 14th!

susana mendaro: Superior workmanship and very quick installation. Kaveh, the owner, provided excellent customer service & was accommodating. Overall great quality! I highly recommend FLOORS ON 14TH!

chunghsiang wang: I’m impressed by Floors on 14th for 2 main reasons: 1. Customer services. For anyone who had been through home renovations, you know how many surprises and delays along the way. I had to re-schedule my floor installation with Kevah (the owner of store) so many times! Kevah was always a phone call away and very nice to accommodate with my schedule changes. I won’t get this kind of attention and services from Home Depot or Lowes. 2. They did a wonderful job to install the hardwood. Kevah’s crew didn’t rush to install and move on to other projects. They paid attention to the detail and made sure the floor was done right. It looked great and spotless after they finished. Overall, I’m very pleased with my decision to use Kevah and his company to install floors for my condo. I highly recommend them to everyone, including my friends.

Neill Williams: I had Floors on 14th replace the carpeting in two rooms of my house with engineered hardwood. I am very pleased with the results!! It has really changed the atmosphere of the rooms. Installation went very smoothly and the price was very competitive compared to other flooring companies I contacted. I don't have any regrets.

Johanna Crowl: Kavoos was a great customer service rep and carpet installer. Just had my entire apartment carpeted by them. I love the look, it's the exact color I wanted, and it's very soft. I didn't have to move any furniture and the install time was very quick!

matt b: They did an incredible job installing vinyl flooring for us, after we had a disatrous experience with someone much less professional. Quality workmanship, good communication, and excellent customer service. We love our new floors - thank you Capital Carpet team!

Christian Bailey: The Best Flooring Company in the DMV Area!!! As an interior designer, I have worked with a lot of companies but there’s something different about them. My clients and I came couple weeks ago for a one bedroom installation. Philly warmly welcomed us. She was professional and very sweet to work with. I told her to give us a ring and keep us on the loop throughout the carpeting as we travel a lot. Our carpet was backlogged due to Covid but she made sure somehow with the factory to get it sooner. She also kept messaging and updating me along the process. Our floors were beautifully done by Freddie. I appreciate the great work Will be uploading pictures on Yelp as well! Keep up the good work Cheers 🥂

A J: I received carpet installation today. The contractors arrived within the time promised. They did an excellent job and I’m very well pleased with my new carpet. They were professional and focused on getting the job done. I had expected them to at least stop and take a lunch break but they kept working so thumbs up to being dedicated. I will update my review within 6 months to let everyone know how my carpet is holding up. However, as of now it looks good. I’m confident the carpet will continue to look good. Thank you for your services!

Patricia Antoneia Jackson: Great Customer Service!! walking in the store, which was quite busy, I was acknowledged by the front desk receptionist(Felia) and once available she listened and directed me to the exact carpet style I was looking for. Their measurer/estimator(Hamed) came to my house same day, emailed a written quote and within 10 days(special order carpet) the installer(Freddie) laid BEAUTIFUL Mohawk carpet throughout my home! The entire staff was pleasant from beginning to end and although there were some hiccups due to Covid related matters(vendor supply chain delays/labor shortage) Felia, Hamed, Freddie and the Owner were always pleasant. My carpet looks great, feels great for a better price than two competitors! First thing my children and I did was make “snow-carpet angels”! Thank you Capital Carpet! You have beautiful selections, a great team and will refer your business to others!-Happy Customer Toni Jackson

Lucille Washington: The people at Capital Carpet were outstanding. I purchased some carpet from them. They gave me the best service I have had for home improvement in a while. The two gentlemen arrived on time and worked non stop until the job was complete. They cleaned up all of their mess and left the rooms looking as they were before they arrived. I could not have asked for a better experience.

michael biddle: I had a great experience with Capital Carpet. It was a small job—carpeting a flight of stairs—yet I felt that I go their full attention. To be honest, the place doesn't look like much from the outside, but they have lots and lots of carpet samples on two floors. I made a few selections, and able to take the samples home. After making a final choice, I got a complete estimate of the cost, and was on their calendar for installation about 2 weeks later. The installers were on time, friendly, professional and fast. They made sure I was happy with their work before leaving. I am very happy with my carpet.

Carson Kuo: I had a great experience with Capital Carpet for my one bedroom condo. They were very accommodating and had a lot of options with competitive pricing and the installation was quick and smooth. I was on a very tight schedule and Capital Carpet was flexible enough to fit me in and the job on site was seamless. I highly recommend them if you need carpet installed.

The Christian Socialite: From: Ms. Dixon Love my LVT floors and carpet. Capital Carpet LLC installed LVT and carpet in my house this week. Excellent customer service. Negin did an excellent job. She helped me to stay within my budget and offered me a good deal on LVT and carpet. The owner was nice and accommodating. The installers did an excellent job as well. They noted a few problem areas in the floor before installing the LVT throughout the first level and suggested repairs. The added repairs to the total cost was reasonable. They cleaned up the house real nice. Capital Carpet was recommended by a friend. I too highly recommend. 5 stars 🌟🌟🌟🌟🌟 Thank you Capital Carpet!

Judy Buckley: I contacted Universal Floors and had an introductory meeting with Tim Allen. Tim was knowledgeable, thorough, professional and courteous. Having been involved in the flooring business for a number of years, Tim was able to answer all questions and provided excellent recommendations on what flooring to consider as well as what the process involved to replace my flooring. He was there every step of the way and visited my residence several times throughout the 2 week process to ensure things were running smoothly. The team that replaced the floors was outstanding! They, too, were knowledgeable, thorough, polite and always arrived on time. These men were extremely capable and knew what they were doing which was a tremendous relief to me. Replacing flooring is a laborious and complicated process and they made it seem "effortless." I would recommend Universal Floors, Inc. and would definitely use them again. Thank you! Service: Install flooring

Anthony Palatta: Universal Floors repaired a section of our bedroom oak floor that had become damaged after using it as gym during COVID. They removed the minimum amount of wood necessary, improved the support under the floor, matched the wood panels perfectly, and finally, stained the floor to a perfect match. Looks better than ever and no one will ever know! Nice folks to work with as well. Highly recommend. Services: Wood staining , Install flooring , Oak wood

Charles Potts: We hired Universal Floors to remove and replace an existing engineered wood floor in our condo. Their expertise and ability to manage each step of the process was extraordinary and second to none. They provide the highest quality products and services. Their employees are professional, experienced and skilled. Universal Floors is not just a flooring contractor. They are expert master craftsmen who know their trade extremely well. The return on investment is obvious without any doubt. Universal Floors is one of the best, if not the best, wood flooring contractors in the country. Services: Coating , Sanding , Engineered wood , Wood staining , Installation , Install flooring

Stanley Hallet: I am pleased to recommend Universal Floors Inc. They have just completed for me restoration work consisting of light sanding, sealing and the application of two coats of clear oil polyurethane finish to our Canadian white maple floors. I most appreciated the high quality of work performed by the father and son team on site as well as the close overseeing of the work from Michael Behrens who followed the work from beginning to end. The work was of high quality and professional. I am an architect and our house has been published in journals here and abroad. Only today I have recommended this company to an equally demanding graphic designer preparing his Georgetown apartment for sale. Services: Coating , Maple wood , Restoration

Molly Chiron: Universal Floors were wonderful to work with. Tim was easy to communicate with and the work they did was fantastic. Our friends had warned us to expect a dusty mess once we returned home, but that wasn't the case at all! Very little residual dust and the outcome of the floors is exactly what I wanted! We highly recommend Tim and his team! Services: Coating , Sanding , Wood staining , Repair flooring , Restoration , General repairs & maintenance

Janelle Brassel: I contacted Universal Floors to install hardwood in 2 rooms of my home and restore and refinish the original 1924 hardwood in 3 other rooms and had a great experience. Kevin was very responsive, friendly, and professional. He and his crew worked quickly and efficiently, and were more than willing to address minor "fixes" where the stain appeared uneven due to different boards absorbing the color differently. The end result is beautiful! I also love the added bonus of supporting a small, family owned business in the DC area. Highly recommend Services: Sanding , Wood staining , Restoration , Installation

Brenda Bishop: Tim, Guy and the staff of Universal Floors did an absolutely amazing job repairing our oak parquet flooring. They were professional, thoughtful and went above and beyond. Not only did they match the stain on our 40 year old flooring that had been stained 11 years prior to their repair, they took great care in preparing the work area and covered everything in plastic. There was never any mess, they even replaced the base boards. Once completed, you couldn't even tell that there was ever any damage. Just perfect! I would highly recommend Universal Floors! Services: Coating , Sanding , Wood staining , Repair flooring , Install flooring , Oak wood

Stephen West: I highly recommend Universal Floors. Out of all the tradesmen i worked with throughout the construction of my home, the team at Universal was by far the best and easiest to work with. Their pricing was fair, they followed through on everything they said they would do, but above all else the quality of their work was unmatched. They installed roughly 2000 sqft of white oak in my home and over the course of that I met about 6 different Universal employees. Everyone of them was kind and respectful of my home and went the extra mile to make sure i was completely satisfied. Something I found especially telling, each one of their employees has work for Universal for decades. That is rare in the building and trades industry and it tells you something about the quality of the compony.

Madeline Wilczewski: Tim and the team at Universal Floors are truly the best. I purchased a town home in DC and they refinished the existing oak floors, installed new oak in the rooms that had carpet, and installed engineered hardwood over the ugly tile on the entry level. Everything came out absolutely beautiful and I would work with them on every flooring project in the future. They also came back ~7 months later when an appliance delivery damaged the engineered wood on the first floor. It looks just as perfect now as they say they first installed it! So lucky to have worked with them. Services: Sanding , Engineered wood , Repair flooring , Installation , Install flooring , Oak wood

Opera Critic: The salesman, Tom Monroe, high pressured me to pay my balance immediately which I did, yet despite three requests, Classic FLoors did not have the integrity nor courtesy to emailed me a copy of my credit card charge nor invoice that shows a zero balance, which I have requested three times and need for insurance purposes. Therefore, I would be very cautious doing business with such a company and consequently, could not recommend them.

Christy Tomlinson: District floors did a fantastic job matching my existing floors. They worked with my tight schedule to get the floors installed in 2 rooms. Floors are beautiful!

David Waiter: To anyone in the Washington D.C. area that is considering installing hardwood floors in their home, I 100% recommend the services of District Floor Depot. The professionals at District Floor Depot were top-notch and made me feel confident about the entire installation process at my home. From start to finish, it was clear that excellent customer service was their #1 priority. If you want beautiful hardwood floors that will LAST, you can't go wrong with District Floor Depot.

Callie Dag: I recently had my floors redone by District Floor Depot. I was impressed by the knowledge and expertise they gave me when deciding what floors would work best with my home. There professionalism and cared during installation was very appreciated. I love my new Floors and the price was reasonable. Great Service! Great Quality! I cant wait to continue to working with District Floor Depot and I Highly Recommend.

Paul Bradley: LOVE District Floor Depot! I was very impressed with their customer service and with the great selection of samples to view. You can even take them home! Their prices are very reasonable and the quality of products is very high. The workers had a lot of knowledge which they were happy to share, and helped me pick out a hardwood that complemented our home. I would highly recommend District Floor Depot for any of your flooring needs. SO happy to know them!

Colleen Smith: I went with District Floor Depot after reading all the many positive reviews about them - and I wasn't disappointed! They answered my *many* questions and accommodated several change orders without a second thought, which I really appreciated. Most importantly, the floors turned out great and I look forward to years of maintenance-free use for them.

Daniel Berkman: District Floor Depot did a great job on my new tile floors in the basement. They anticipated a 4 day job that they were able to do in 2.5 days, including removing the old carpet. The workers were very nice and the customer services folks were friendly as well working around available dates.

Chiara Paz: My husband and I live in the area and found District Floor Depot through the good reviews on Google. We were in need of a floor replacement and Floor Depot had a great selection of products and very competitive pricing. They also provided stellar customer service. Definitely recommend their services.

Maria Jose Castro: I got around 1500 sq ft of hardwood installed in my condo. The job was handled in a totally professional manner. The installers were great and worked very diligently. My place looks amazing!!. I would definitely use them in the future. Thank you District Floor Depot.

sihan bae: I am a flooring contractor and had an excellent experience with District Floor Depot. They have good quality floors and competitive prices. They even delivered the flooring to my clients house. They definitely deserves five star.Mr. Bae

Larry Christian: We recently had new carpet and laminate installed in most of the house, and we couldn't be happier.The installation went well,and Bob was very much involved. KUDOS to all.

Brandon B: Don't Recommend. When they removed my doors to install the carpet, they didn't rehang the doors properly. Two of my doors were now hitting the door jamb and would barely close. I brought it up to Norman, but he acted like the installers wouldn't dare do that. He said they only remove the hinges. Anyone knows that sometimes door hinges are hard to remove and therefore people sometime unscrew the entire hinges. Needless to say I had to pay a professional to come out and fix it. He saw how the installers didn't even screw the hinges all the way in. Cost me about $300 for something that the installers at carousel were responsible. The other issue was the carpet that was actually installed was totally different than the sample. I didn't like what was installed. Norman was suppose to call the manufacturer customer service to see about there customer satisfaction guarantee, but I'm not convinced that he did. Norman kept saying he would call me back to give me updates, but he didn't ever do it. Like a lot of things, the customer service is great when you are about to buy, but horrible when something goes awry and they don't want to accept responsibility for something that they obviously did.

Betsy Hall-Wallace: We went through Home Advisor and talked with 3 other flooring contractors. Some prices were lowish, but they were pushy and lacked knowledge of Bowie houses and specifics of what flooring was best on a concrete slab, etc. Carousel was not pushy, answered every question, knew exactly what we needed to know and even accommodated our schedule. They gave us all the heads up information we needed. The installation of a whole level of flooring was done very professionally in a day and a half. It looks like this is the way it always should have been.

Mike: I requested a quote for some flooring before moving into my new house. I knew the exact product name, plank size & even walked the salesman to the item and pointed to it. They quoted $10,000 installed. 4-5 weeks later I moved into the new house and wanted to get rid of the disgusting carpet, so I went into the store and the owner Norman came over to my house and measured. The original quote was for 1,800 sqft and he measured 1,856 sqft. He called me a couple hours after measuring and said that the price would actually be $16,000 installed. I was very disappointed and went into the store Monday to discuss what we could do on the price. The salesman said he could do $8,000 for supply only, but they could not honor the install because they'd be losing money. I maintained my composure and found someone who would install the floor for me. I called today (4 days after the $8k quote) and was ready to pay for it, Norman called me back and said that the price would now be $10,000. I work in construction and understand people make mistakes, but I honor my quotes, even if I make a mistake. I was willing to work with them after the first mishap and willing to pay more than the original quote, but I can't believe they "made a mistake" a second time and had the audacity to tell me that it's only a small increase and I'm still getting a good deal. Bottom line: The owner is unscrupulous and unwilling to honor their quotes, even after they've already raised the price by 60% the first time. I will purchase this floor elsewhere; I'm highly dissatisfied with this company. Everyone else there seems to be friendly and willing to help, but I cannot support a business run by such a weasel.

no thanks: Best flooring store in the area that I have dealt with thus far! Bob and Norm are absolutely amazing. They bend over backwards for you. They are pro's, and wonderful to work with. Very direct, extrely knowledgeable, and very professional. Huge selection of all different kinds of floorin, and they really provide quality service with helping you figure out what works best for the areas of your home you are planning to put down flooring.

Brian GoneFishin: Comepletely and totally amazing service I came in to get some carpeting for my boat. The gentleman were so knowledgeable and friendly. I felt really terrible walking in 10 minutes before they closed. I just had to get this work done. The guys really help me in picking a new flooring carpet... Hey and explained all the new technologies in the carpet world Which really gave me comfort installing in a boat

Geoff E: Best flooring place in the area by far, and best overall that I've been to. Great selection, great people working there, and great installers. Definitely stop here first if you're looking to get new flooring.

Eduardo Vargas: I've been working with Bob at Carousel Carpets for thirty years, both for my home and office. Every time I had the need for any flooring replacement or repair, he came up with a solution that fit the job perfectly. Their installers are timely and they do an excellent job. This is a business that stands the test of time and continue to deliver outstanding service consistently.

Edward Hall: Awesome selection in carpet and flooring solution. Nice older gentelmen at the counter and very knowledeable. Got a good deal on our living room and stair runner. Provided padding, labor, and disposal. On time and nice installers. Highly recommend.

Trixie Lowrider: Easy to find the location and the staff were knowledgeable and service was fast. Parking lot is tight.

J L: Great place once I set up an account. I was able to place my order over the phone and have my contractor pick it up. The only improvement would be more people to help so your not waiting for a long time. I recommend them. We need one in Bowie!

Candice: We did not purchase floors here because they didn’t have what we needed but the employee we spoke with was so incredibly helpful and willing to answer all of our questions to help us figure out a solution to our problem. I would return for my flooring needs in the future.

Ebony Williams: I have NEVER in my life received such exceptional service from any retailer! Let me tell y’all about Jeff, the manager of Lumber Liquidators Flooring in Beltsville. You might not even believe what I’m going to say! I recently purchased a house & immediately started renovations. Within the last 2 weeks, I have visited this store multiple times to buy flooring. Once the project was over, I had one unopened box of floor panels that I went in the store to return. As soon as Jeff saw me unloading my car, he quickly ran to the door to meet me. He opened the door, kindly greeted me, and took the heavy box from my hand. I followed him to the register to start my return. He asked me how my thanksgiving was and we had small talk. I ended up telling him that I recently saw that the floors I had purchased during my renovations had went on sale & joked about the fact that I should’ve waited 2 weeks to start my renovations. His response was “let me see about that.” Y’all, this man went and refunded me the difference of what I paid and the sale price of ALL the floors I purchased. I thought I would be walking out with a $60 refund but ended up leaving the the store with over $400 in refunds. I spent a lot of money these last few weeks between a down payment on a home & renovations. Not to mention, Christmas is right around the corner and I’m a single mom. This was truly a BLESSING. Jeff - THANK YOU SO MUCH. THAT MEANT SO MUCH TO ME! You were a HUGE blessing to not only me but also my family!!! To me, kind acts mean SO much, ESPECIALLY with the state that this country is in! If we weren’t in the middle of a pandemic, Jeff would’ve had no choice but to receive a very tight hug! I’m just truly so appreciative! Jeff - ONCE AGAIN THANK YOU! You were not only kind & professional but you went out of your way to help me save A LOT of money. I truly appreciate it & pray that you receive even better blessings that you’ve blessed me with! I will forever shop at Lumber Liquidators in Beltsville and I will also recommend others to do the same. Jeff - I can’t thank you enough! THANK YOU.

Johnny Cosmic: Good selection and friendly staff. Price is reasonable. Must go for hardwood floors and engineer floors . They also deliver 😊

Vamshi Krishna: Helpful staff.

Elaine Diane Thomas: James was an excellent sales person. Our experience was very good as James explained the wood floor options, pricing and financing. We had estimates from Empire and Next Day Floors - Lumber Liquidators pricing estimates were more affordable than other companies

Kareem “hitsndc” Carter: Pretty good place. There person I spoke with really seemed knowledgeable about the flooring which was a great help. Pretty slow to give me the flooring after the purchase, but it is a warehouse. Yes, would ship here again.

Melissa Sky: We're in the midst of a flooring project and are considering cancelling. Customer service is horrible, lack of explanation of products and procedures. The professionalism, and promises to following-up aren't honored. Delays in products are suppose to arrive. Outright tales? Not certain. Steer you towards other products and services without any real explanation Lots of uncertainties and time spent on the phone with them. It's like the customer has to manage them. Way too.much involved. As another customer stated, is it really worth it?

Juan Guido: The customer service here is great, the guys are very knowledgeable. They go the extra mile to make sure you get what u need if they don’t have it they will try to help with alternatives. I highly recommend this place for nee homeowner or owner who have no glue about floors this guys will take care of you.

Jackie Imirie: My husband and I went here to pick out butcher block island tops. The sales rep was very helpful and knowledgeable in the hardness of the wood. My husband and I could not decide on a color. The sales rep was so helpful after seeing us go in circles about the color, he offered to let us take home the samples to try in our home! We lived only 15 minutes away and this was HUGE to help us make a decision. We brought the samples home, tried them out, and purchased the chosen color the same day! The sales rep even helped me load the butcher block into my vehicle and helped me clear the space so it would fit evenly. Overall, I would highly recommend this location. I wish I had the sales reps name to post but in general, we had a very very pleasant experience and thank you for having your customers best interest in mind!

Gal Hershko: While the floor I ordered did not end up working out, I still would like to give 5 stars for the customer service I received. I initially spoke to Johan, who was apologetic and sincere. My issue was then handled and resolved by Glen, who patiently dealt with the matter. He was very kind and helpful, responded to my several calls, and never once showed anger or impatience towards me (despite how frustrated I was). He communicated with LL corporate to help resolve my issue and I greatly appreciate his efforts and sincerity.

Delighted Day: At the beginning I were searching for 5 gallons buckets and never heard of this store, we ordered 14 buckets and 4 days went by, I didn’t receive any email said the items was ready, so I went to the website and chatted, the staff on website said they’re in stock, just calling the store, then when I called store, the store staffs said they are here to pickup, then when I about to drive, the same staff calling and said they had only 7. I were upset and cancel ordered, and wrote negative review but I got a response to contact them to solved problem they got my 14 buckets ready to pickup in 2 days and with no cost! When I went there to pickup the staff was apologizing for what was messed up. I am very pleased with customer service, so I changed my review.

Allan Poteshman: Glenn is an absolute gem! I had some issues with my installers and he was able to find some extras of a discontinued item so I could finish the job. Absolute class act. I wish I had more floors to do in my house just so I could work with him again!

Jake Jacobs: Good place to shop for flooring. Didn't need to look for assistance. I was greeted right after I walked thru the door. I told him what I was looking for and he showed me where to find it. He was attentive, but in no way pushy, etc. Prices were good they had what I needed, and it was an all around pleasant experience.

Adam Judge: These guys take the time to make sure you get the right products. They double check for sale prices and discounts too. Everything I needed was in stock, and they helped me load it all. Will definitely come back when I need flooring. And they're open every day.

Vamshi Krishna: Helpful staff

Martha Medina: If I could give less than one star I would. We ordered 160 sq. ft. of natural wood for our dining room. However, what we got was less than half of that. Once our contractor informed us of how much flooring we were missing, we called them in an attempt to resolve the issue. They refused to give us the remaining amount of flooring that WE ALREADY PAID FOR and they tried to charge us for what was missing. Not to mention the day we picked up the wood the person working in the warehouse loaded and unloaded our order from our car TWICE claiming it was the wrong order then saying it was the right order. Incredibly disappointed with this place. Save your money and go elsewhere. Horrible customer service.

Vince Mendoza: These guys were great. They were not there to make the hard sell but actually worked with us to find the best option for what we needed. The installation was fast and were very professional. Cleaned up after they were complete. If I ever need to get floors again, I’m going to District Floor Depot first.

Becky McCumiskey: This crew was awesome. Our basement flooded and once we gutted everything, they came out quickly to provide samples and setup a plan to replace the flooring in our whole basement. The instal was smooth and painless, and quick especially given the supply chain issues so many other companies seemed to be facing. I plan to work with these folks again.

Joseph Roessler: Really great team all around. The project manager helped me work around several problems that came up, and even kept the store open late so we could take care of some last minute issues. The removal and install was very professional. I would recommend them to anyone needing a new floor.

Amit Yadav: The staff here is very good and will go out of the way to help you! Jose and another associate, both were very friendly and knowledgable. Only word of caution is, try not to overbuy the boxes since the restocking fee is 20%. Just get an estimate of the total count with the buffer to make sure they have the stock, and buy more as you need it.

Sahar Sarbakhshian: I love how our floors have turned out! I always struggled with the old carpeting in our townhouse being buckled and rippled under doors and was very excited to see it go. From the team's strong work ethic to their attention to detail, District Floor Depot worked quickly and efficiently to transform our house. The entire process (sale to installation) took about 3 weeks. Every member of the team was wearing masks the entire time and was conscious of the current pandemic. Highly recommend!

Deron Hogans: DFD made some great upgrades to my floor. When I first reached out for consultation, they came on time and prepped with an informed perspective on how to address my needs. I have an older home with uneven floors and wanted to lay laminate over some cracked tiles. They made a great suggestion for material and color that matched my interior decor very well. After submitting payment, all materials were delivered on schedule with plenty of notifications to make me aware of upcoming actions against my order. On delivery day, a team of 5 came promptly at noon and were done with installation by 4:30 PM. End to end it was very well managed with a supervisor present. Would highly recommend to anyone.

Laila Rossi: Great service. Easy to work with. Was able to match my existing floors fairly seemlessly. Crew did a great job at installation.

Emily Andre: Great experience with District Floor Depot. The floors look incredible and they were really communicative and helpful during the whole project. I'm so happy with the finished product!

Najah Carroll: Jose and team were knowledgeable and thorough. I walked into District Floor Depot knowing what I wanted for my home studio and they answered every question and met every expectation. Having installed flooring in my house before, I knew what the process involved and appreciated that the in-house and contracted crew functioned like a well-oiled machine. I am very pleased with my new flooring and highly recommend this business.

Geeda Articulated Figure Reviews: Great experience, amazing customer service. I do not know anything about flooring. Their team took the time to explain the process to me. They were able to answer any questions I had. The technician was very professional and did an amazing job. Will definitely use again.

Anna-Marie Buchner: The crew that came in to do the carpeting were excellent. They took the pains to take care of all my furniture and cleaned as they went I was really impressed with them. I would use them again that's how good they were. The next part of our job included tile and hardwood floors. There was a little hiccup with this crew. It took them 12 hours and honestly they left the house a mess. Some of the workmanship was not very professional. I guess I expected the same kind of workmanship the carpet guys did. I took pictures and we allowed the same crew to come back out and assess. They agreed it looked bad. They corrected a few of the 1/4 rounds but had to get permission to fix the floor. 50 Floor sent out another crew headed by Alex. OMG I wish he was the one who initially installed our floors. This guy is amazing. He saw the pictures and listened to what we said and what we showed him. He knew exactly what was wrong and he seriously explained and showed us what he was talking about. He fixed and cleaned up everything. He also put down a drop cloth so there would be no damage to my new floors. He was great. Alex made my world right. He was fast and knew exactly what he was doing. I thank my lucky stars for Alex and the other gentleman he had with him. Kudos to Alex and his assistant. Even though we had a rough patch I'm still giving 50 Floor 5* most companies would try and blame all the mishaps on us or our house, but 50 Floor even the original installers agreed it was bad and made every attempt to correct to our satisfaction. For that I'm grateful.

Deborah R. Harrison: I really enjoyed working with these professionals. Great quality in carpet, affordable prices and cooperative staff, from the ace salesperson Holly, to the appointment staff, warehouse supervisor DeCarlo and the installation crew. I wish that all home remodeling companies were as cooperative!

Muay Thai Clinch: I currently work at 50floor. It’s a great place to work and I absolutely love my job. Not only can I help multiple customers in a day, but the management is there for you 24/7. My manager, Leticia, is not only great at her job, but she is an amazing person. She’s very fair and very professional. Any questions or concerns I have, she’s there to help every time. Couldn’t imagine being anywhere else!!

Brennan Rudy: I have nothing good to say about this company except for the installation manager. I needed floors installed in my home before furniture was delivered, and the sales representative told me numerous times that they had the material in their warehouse and could install “right away”. I placed an $1800 deposit to reserve those materials and didn’t hear from the company for over 5 days when I was told I would receive a call by the end of the day to schedule installation. I called customer service, scheduling, and the installation department twice each day over those 5 days and was directed to voicemails each time. I left a total of 10 voicemails to different contacts at the company and only received a response from the installation manager, who essentially told me the sales rep lied that they had the material in stock, and that they would not have the materials until the day my furniture arrived. My original intent was to also have this company complete the flooring throughout the top floor of my house later this year, although I will not do so considering the horrible experience I’ve dealt with. I still have no installation date scheduled, so the company basically just took my money and ran with it. The whole point of me paying a company to do this job was so I could have it done quickly, but I wish I would’ve just installed it myself at this point. Too bad they’ve already wasted a week of my time that could’ve been spent either doing it myself or hiring someone else.

Frazier Richmond: So I had an ordeal with this company where the sales representative after purchase refused to take my calls. Then after six days, the install manager finally called. I explained to him that I had an older house and that I wanted to make sure that my floors were leveled after the install. Welll now, because of the installers lack of experience the floors are no longer flat because they don't have the support underneath the new floor. This is one of the topics of concern I had with the install mgr and he reassured that the install would last and be a professional job. THE INSTALL WASN'T PROFESSIOANL AND I WOULD GIVE THEM A ZERO, IF I COULD. I don't recommend them at all!!

Zina Morris: This company completes floors in one day but the quality of service was terrible. They placed a hole behind the stove we found out while cleaning behind it. Some of the hardwood floor slats have gaps (6 months) not acceptable. The bathroom bowl wasn't placed back correctly. They were supposed to replace the trim around the fire place not completed to date. Not truly a bargain. Everything is rushed, not a professional service. Go with a company that takes their time foe quality.

M B: Very unprofessional. Installed some planks that didn't match. . Don't want to fix the issue spoke with three managers no resolution to the problem. There were planks left Leftovers that could of matched BETTER. Never use them again or refer them to anyone. I'm still not going to let them RIP me off.

Alexandra Gilbert: I have never had a more negative experience with a company in my entire life. My fiancé contacted this company last Thursday to inquire about the installation of flooring in our town home. A sales representative assured us that installation could occur on Wednesday or Thursday of this week prior to the arrival of new furniture and on days when my fiancé works virtually and could be home. The sales representative also said we would be contacted by the installation manager by the end of the day that Thursday or by Friday. We paid a deposit to reserve the materials, which the sales representative said were in the warehouse. We never heard from anyone. My fiancé spent days calling and texting the sales representative, the installation manager, customer service, and more people only to be transferred to voicemail every single time. He was not able to get through to anyone until this Tuesday, when he was told that installation would not be possible this week like we were promised due to unavailable materials. Wait, I thought they were in the warehouse. My fiancé endured continued struggles that day and in desperation, accepted that we would have to wait until next week and adjust all of our furniture and work plans. My fiancé left a negative Google Review here and received a call from the General Manager soon after. He had left dozens of voicemails with other employees without a response, but a negative Google Review was the only thing that worked…so here I am. The General Manager said the company has been changing their phone system (?). I don’t find that to be an acceptable excuse for the abhorrent lack of communication we endured, especially for a corporation of this size. Additionally, he insisted that this was a miscommunication - perhaps my fiancé just misunderstood. Not the case. We believe we were lied to or that the truth was stretched. I’m not sure how one could confuse what we were told by the sales representative. However, we thought things were moving in the right direction when the General Manager made sure the work could be done today (Friday). Interesting…we thought the materials were not available. The General Manager also told us he would call to check in after it was done. This did not happen. He also said he would call about potential discounts. We’ll come back to that. Installers were in our home from 8:30 am until after 7 pm, and my fiancé had to take the day off from work. They never explained any payment procedures to us until they were walking out the door and asking for a check. We asked to pay with card, but the installers’ phones were dead. We had to frantically move money around our accounts to pay. My fiancé and I attempted to contact the General Manager and left angry voicemails. He eventually called my fiancé back and insisted that he had said he’d call us “IF” he could do anything about discounts - we didn’t hear from him because he could not. Again, interesting, and quite unprofessional. In talking to both my fiancé and me, James, the General Manager, was defensive and almost accusatory, insisting that the communication issues were somehow our fault. My fiancé and I both adamantly believe in working with sales people and companies in a collaborative and respectful manner; we don’t typically believe that “the customer is always right”. However, in this case, we have to part from our ways. The unprofessionalism, unkindness, inconsideration, and inconsistency of this company is alarming. We have been nothing but communicative and respectful and have only been mistreated. We were taken advantage of and inconvenienced in a way that is infuriating and devestating. We demand to be treated correctly. This company needs to make things right with us in some capacity, even if that is simply through a partial refund for a discounted price. If that is not done, we intend to file a complaint with the Better Business Bureau on the following grounds, as listed online: misleading or false advertising, deceptive sales practices, billing problems, and failure to follow through with oral and written promises.

Stuart Miles-McLean: I don't like all the self check out lines which are killing jobs. They did have things I was looking for in the wild bird and critter section, but it appears they need more employees -- all over the store -- to keep the inventory organized and properly shelved and labeled. The employees I did encounter were very helpful and friendly; it just looked like they need more of them.

Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.

Jessica Fullington: Today I went to the garden center for some outside plants. Yolanda was so very helpful! She was able to answer my questions, she even went and got me a cart so that it was easier for me to get the items I purchased to my car. It is so refreshing to have people who are pleasant and helpful at their jobs I will definitely come back to this location to get all the plants I need this spring! Marla was very helpful as well along with the young man who answered some of my questions about my plans. All around a wonderful experience!

goklt: Lots of materials here. Check out was fast. However good luck asking for assistance. Lots of associates are walking around but not helping customers. I tracked an employee down for assistance in moving materials from a high shelf to store level in the door section. He called two times for assistance to my aisle but no one came and he advised going to customer service. They called and still no help. Had to track somone down in a different department altogether. Crazy.

Chase Johnson: The employees here are courteous. But the wood cutting service they claim to offer is not available when needed. The store should just be candid that wood cutting won’t be available (or at the very least won’t be available at any specific time). I am a local DIYer (not a contractor). Before I bought wood I asked about cutting and was told it was no problem—buy it and then request a cut. I did. I was then told the lumber associate wasn’t available for an hour. I couldn’t get the wood (a single sheet of plywood I needed to cut in half) into my car, so I waited. After an hour, there was still no lumber associate, so the wood was never cut.

N R: Terrible customer service. Returning an item took 3 months of repeated calls to schedule a pickup and even when Lowe's had the item back multiple calls were needed to secure the refund. Such a hassle, so worth avoiding! The third party delivery service that they use doesn't turn up in the agreed time slots so it's very easy to miss them and then get stuck in the web of calls that are required to reschedule.

Annie Signorelli: I ordered a dishwasher with professional installation and the process from start to finish was completely nontransparent and unprofessional. The installation had to be rescheduled because the dishwasher wasn’t pulled down for pick up in time, and then when it was installed it was the incorrect dishwasher — not even the right brand. After several hours on the phone with the Lowes installation line, including being told multiple times that they couldn’t advance the process because they couldn’t get in touch with anyone at their own Lowes store, I called the store directly and was able to sort it out and get the installation rescheduled. A Lowes associate later told me that they don’t have the “luxury” of waiting on hold with the store which is what I had to do in order to ensure my order was completed. Finally the correct dishwasher was installed on the third attempt and I was told I could contact the installation line again to discuss compensation for the inconvenience. Again it took multiple attempts to even get an update on where my case stood, despite being told every time that I should expect a call back “by end of business” every day I called. When I finally got offered compensation it was for less than half of the amount I requested (I requested the installation service be refunded seeing as it took 3 attempts and I was the one having to set everything up because Lowes did not follow through). While I am satisfied with the product I am in disbelief at how difficult and unprofessional the process was with Lowes. I do not recommend purchasing appliances from installation from this store or using the Lowes installation services.

Conchita Coney: Excellent but one of the employees didn't know what he was talking about whereas getting parts for a 2019 torro self-repellent lawn mower. He told my husband and I to go to store name Grainger on MD 202 they are either closed or permanently shut down.

Elizabeth Ramming: Assistance was top notch!! The gentlemen working there were very polite and helped me a lot with specific questions. HOWEVER-- However, I needed lumber, a 1X6 piece. What they had in stock was WET. But oh! I found 2 dry pieces at the bottom. But alas, don't be happy for me. Those pieces were warped in both directions - both along the length and width. That's it. So, shut up and buy it, or fight DC traffic to go someplace else. Both of those options were the absolute WORST. Why was the wood wet amd warped?? ... Duhhh. How utterly stupid.

Stacy Tucker: What a pleasant shopping experience! The representative, Chad, was super helpful, answered all my questions, checked inventory for several items that I liked and was very thorough in explaining the purchase and pick up procedures. I was greeted as soon as I walked in and was shortly after approached to see how I could be assisted. The flooring selections were vast, and availability was pretty good despite the high demand right now.

Tommy Davis: They had the flooring that we were looking for great customer service At a fair price

Andrew Orens: Fast, friendly service with great prices. As a contractor, LL Flooring has been my go-to flooring store for many years. They have a great selection of flooring products (hardwood, bamboo, engineered, LVP, etc..., no tile) for very reasonable prices, especially compared to the big-box stores.

Rajasekar Kayamboo: Staff were wearing masks. They were friendly and courteous. There are many samples displayed separated by the type of wood like hard wood, engineered wood, laminate etc. They also do have some tools required. Getting there is little tricky the first time as it is not visible from road. Ample parking available.

Paul Vickery: Dalton ga,great prices and floors comes together awesome...

Rebecca Noboa: Big shout out to Sam. He was super nice and helpful over the phone and in the store. He was able to fix my order as quickly as possible because the Leesburg store had messed it up. He’s the kind of guy that will look for the right answer to your questions if he doesn’t have it. If you’re shopping at the Chantilly store 100% ask for Sam. He knows what he’s doing and treats his customers with respect.

Peyton Starr: I recently bought a ~1000sqft order of vinyl flooring from this location. The individuals working here were super friendly and very helpful in explaining the attributes of the products. Charles, the Assistant Manager, who ultimately helped me finish the order, was very honest and helpful through the entire process. I ended up staying after closing because I second-guessed my order and he very patient and friendly throughout. Thank you again, Charles! Update: Order arrived as initially described and the delivery people were very thorough, going through the order to count the materials with me before they left to make sure it matched the invoice. I also ended up signing up for install as well and that went fairly well. I am a total noob at home improvement so I didn't really know what to look for before I signed off on the job (kind of irritated with the baseboards) but overall a solid install on the part of the sub-contractors. Honestly could not have done it half as well myself. Also, LL Flooring itself takes some really appreciated measures to protect customers from their own stupidity (like me lol). When you sign up for install, you pay up front and LL Flooring holds that money in escrow until you sign off saying that the subcontractor did a good job. It's pretty nifty-- a nice extra layer of protection between you and some shady redneck named Bill McStealsYourMoney who says he'll build you a deck for $25k and who runs off halfway through with your wife and the $10k extra you gave him because of a "sudden increase in the price of wood".

Erika Tirado: Chad took care of us! And I couldn't be more grateful. The floor we wanted had to be ordered. It would take up to 14 days for delivery. Time we could not afford to loose. Chad came to the rescue! Took the time to find me a similar floor. Arranged in store pick up for two locations to complete our order. He also walked me through what else we needed for the project. FANTASTIC customer service!!!! Will recommend again and again.

Eric Guggenheimer: We have had a good experience with the Chantilly lumber liquidators group. Recently did an install of 1000 ft.² , all went well are they even came out during a snowstorm got the job done sooner than anticipated overall excellent experience, thank you Chad.

Karen Brooke: I am building a new house and needed runners for staircases. I stopped by a local flooring store and got an estimate. I then found Design Expo on Angie's List. I called the store in the morning and Scott came to my house that very afternoon. He is extremely knowledgeable and friendly. He made a recommendation for the type of carpet that would wear well on high traffic stairs. His estimate was more reasonable than the first store and it was for a better quality carpet. I went to the store to pick out a color and Gene was very helpful. The installers did an excellent job. They were punctual and they cleaned up after the install really well. The carpet on the staircases looks amazing. I will be finishing the basement soon and am definitely calling Scott for the flooring. I would recommend Design Expo without reservation.

Robert C: Very unprofessional! We visited the store to price tile and upon entering the store we were greeted by a sitting employee who was lurking in a corner. He showed us to tile section but when asked for specific colors he told us to look around. While we were looking, we told him we visited another establishment and he proceeded to tell us this place was like a trailer park. We immediately left after this.

Essjay K.: Very reasonably priced. Gene did a great job providing professional recommendations and I never felt as if I was getting pressured into anything. He was very thorough in the plan prior to beginning work and the few issues we ran into were addressed promptly (e.g. delayed materials due to the hurricane, materials not represented 100% accurately). Mr. Young (project manager) did a great job dealing with my family, addresses a plethora of questions, and making sure the installation was professional and 100% up to satisfaction. Will definitely go with this company if I need to finish the basement or plan on changing the floors again.

leslie echols: They gave me a very good package for carpet installed in my mothers home (she is a senior). It must have been the cheapest carpet in the world. She lives alone and it has worn down, bubbled and it looks horrible after a couple of years. I have never seen anything like this ever. Never again. I have to have it replaced it looks so bad.

Janet Fucella: Scott was very helpful explaining the different types of floors and answering our questions. The installers were reliable and on time and cleaned up when finished. We look forward to contacting them in the future for further flooring jobs.

Tom De Seve: We have had many rooms carpeted or floored with wood. Design Expo has done all the work and their work and end result are excellent.

Carly Copeland: Love this store. Had new house flooring done Design Expo are my go to guys

Lock and Loaded: The salesman was nice, flooring that we got was nice .the guys did a good job in ref to installation.

Anthony Gilkes: They added new floors to my home and the prices are reasonable.

Laura Johnson: Beware - you must pay for everything up front and have no recourse later during installation, etc. They continually mention their "process" - but the process doesn't work. Not once during the entire process, from purchase to installation did anyone call us back when they were supposed to. There is a big disconnect between LL and the actual installation contractor - they outsource the work. We've had to use a week's worth of vacation to babysit the contractor in an effort to try to get the flooring done in a reasonable time. Everyone's wonderful, until they have your money....then no one can answer your questions, return your calls, work more than 7 hours a day, understand fractions and basic math, help with change orders, translate english and spanish, or just understand that OUR TIME IS VALUABLE TOO. Will never use them or recommend them to anyone. A good deal on the flooring, just isn't worth the headache.

Kwesi Stephen: I have never had to be here for more than a few minutes. When I went into the store to ask questions, they were very helpful. When I left and came back to get the items they were attentive and immediate. When I came back again to get items for my parents house, they were consistent. And when I came back again to get repeat items because my basement flooded and I had to redo it; they were again consistent. My only gripe with them is how long it took me to get someone on the phone and even then it wasn't someone in the store; it was their pooled line.

Melinda Rice: The staff at the Waldorf store are very friendly and knowledgeable. I have been satisfied with all if the products I've purchased from them.

Kim Johnson: Placed order online. Came by to pick it up and was greeted immediately upon entering the store and items were ready! Salesperson helped pick out matching flooring for the bathroom too.

Tomeka Gueory: We had a wonderful experience at Lumber Liquidators. The sales associates are phenomenal. The young man who helped us was very knowledgeable. He offered several recommendations and quickly located the merchandise that we needed. I highly recommend this location.

Steve O: Great customer service from David and the whole staff. Thanks for all your help from ordering to loading up. My order only took a few days to arrive and the staff was very helpful with all aspects of my purchase.

Tanya Crawford: The manager and team at the Waldorf store was undeniably warm, extremely knowledgeable on flooring materials. The time they take to explain and answer your questions was great. Great prices and friendly atmosphere. They work hard to satisfied the customer. Thank Dave and team!

Mel Shannon: The product quality is good but their return policy sucks. So if you do buy from there you should feel confident in what you're getting but if you happen to be like myself and over Buy trying to be on the safe side returning stuff that's unopened was not what I was expecting. I'm still currently waiting for a check of $20. Can you believe that?

Rob Latore: As a DIY’er, I’ve purchased flooring for three different rooms and am 100% satisfied with the quality of the flooring and customer service at the Waldorf store. The manager has always taken the time to answer my questions and has ensured I have the tools needed to get the job done right, the first time. I’ve always enjoyed doing business with them and highly recommend them.

Jodi Leigh: Great service and selection! Jacob was very accommodating and had amazing ideas to help with a bathroom reno! I will DefiniteLeigh go back to this location for my other projects !

Alex D: Amazing experience thanks to Jacob at the Vienna location. My husband and I didn’t know where to start with our home renovation and Jacob spent time walking us through many different options. We were so impressed by the large selection of stone and hardwood and by the very pleasant shopping experience.

Samuel Sandoval: I had a great experience with Ashley H at Floor & Decor Design Studio in Tyson's. She made a great recommendation on color, and accessories. We came in the store for the first time and we walked out with our order placed to be delivered the following Tuesday. Can't wait!

Hannah Klein: Jacob at the new design center is a design talent. He is professional, knowledgeable and has great taste. You can’t go wrong here. Ashley also gets things done and Preston in the Alexandria store is so helpful. ❤️ this place and it’s employees!

Sharon Olbeter: I had a great experience today at the Floor and Decor Design Studio in Vienna. For weeks I’d looked at many, many tile samples online and in local stores but felt discouraged that I couldn’t find just the right combination. Aria helped me quickly find just the right products for my bathroom renovation, and now my search is over.

Adrienne Enriquez: Aria, my rep, was very pleasant and helpful. This location has a nice selection of materials and displays. We look forward to completing the project and updating with photos, as well as how the pick up process was.

Cece Hallisey: Beautiful design center just opened. I had an awesome appointment with Jacob, who helped me think through three bathroom renovations. I'm excited about my options and am looking forward to finalizing my order and installing!

Jen Anderson: Attention to detail provided by Jacob was impressive and his knowledge when it comes design and idea is excellent. I definitely recommend him he will assist you. Thank you so much for bring something that was an idea to reality 😀😀😀😀

Melat: Jacob helped my fiancé and I. He is super helpful and knowledgeable. I highly recommend him. Love love his creativity and patience.

Kia Wilson: I wish I could give them zero stars! This has to be the most unprofessionally run corporation I have ever interacted with. The managers are rude (store) and unresponsive (regional) and they contract with people who operate the same way. I’m not surprised to see their BBB rating as a F. I filed a complaint with the corporate office and still am waiting to hear back from the regional manager. I will say that Austin (flooring associate) is nice. Maybe if he was the manager, I would’ve had a different experience.

Nazmun Zaman: I went to shop at LL Flooring with minimal knowledge of any kind of flooring and came out of the store with confidence and had a clear idea of what I wanted. The sale rep was very polite and knowledgeable. He broke down everything step by step. I had a lot of questions to ask and he answered all of them patiently and with a smile! I would recommend this store to all my friends who want to remodel or change flooring.

Lisa M. Reed: Come see Austin!! He is super nice, kind and knowledgeable about the floors and what is needed. I fully trust him and I will place my full order with him. The floors are very nice as well. The vinyl flooring doesn't look like stickers on plastic like some of the other ones.

Tmoe “KD” Collier: My wife and I came to this store to get information about flooring for our home and was greeted by Terrance, We were very impressed by his level of professionalism and knowledge of the product. He was more interested in selling us the perfect floor rather than just making a sale Excellent Customer service. We look forward to continuing our project with Lumber Liquidators.

William Patterson: Austin has taken care of us twice now. Awesome guy, very knowledgable. Its like working with your favorite neighbor to get flooring done in your home. Felt like I should buy him a beer after he took my money.

Maude Dixon: Great customer service. They took their time to explain pros and cons of different flooring options. Very friendly and great prices. What I liked most of all , they weren't pushy. They weren't trying to make the sale or sell me on any particular product. I'm excited to work with them on this project. Thanks Danny for all your help.

Antonio Aragon: Just bought a house and needed to match the solid wood floors. Danny and Heather (Woodbridge #104) were extremely knowledgeable and provided samples to match existing flooring. Once purchased, they were able to deliver the product within 48 hrs. The wood flooring and the LVP were both quality products. I'm a very satisfied LL customer.

Van Dang: Danny goes above and beyond with providing exceptional services. If he doesn't have it in stock, he'll find a way to get you what you want or close to it. Highly recommend him for any flooring needs.

Daniel Gao: It was my first time at the new Woodbridge store, and I was greeted by Heather and Dan. I was looking to redo my floors for my office space. I needed flooring, baseboards, and room transitions. Dan was very knowledgeable on their floor products and both Heather and Dan were able to match me with some vinyl flooring that was able to last a long time and fit my tight budget. Their basic baseboards really are lowest price in town.

Destini H.: What can I say about Cardinal Distributors! I will start off by saying that after a failed attempt at getting carpet installed with another local company, I contacted Cardinal Distributors the day before Thanksgiving 2020 asking the craziest question... which was...Do you have carpet available that can be installed today? I was in desperate need of getting carpet the same day because I had family coming to stay with me that evening and we needed to make sure the space was ready for them, which meant the flooring needed to be installed. Chris, the sales rep that answered my call was courteous and tried to get me the help I needed by first connecting me with a carpet installer. After solidifying that if I found carpet that worked for me, it could indeed be installed the same day, I headed over to their showroom. Chris helped me find a quality carpet and padding and at a very good price. Chris was very personable and honest. This was greatly appreciated especially after the poor experience I had with the other carpet company. I will definitely recommend Cardinal Distributors to anyone who wants quality carpet, good service and affordable pricing. And last but not least, I really like my new carpet. Service: Install flooring

DC-Carlisa1219: Positive: Professionalism, Quality, ValuePurchased tile and carpet from Cardinal, reasonable prices. Love the customer service from both Adam and Chris.

Melissa Rosario: Positive: Punctuality, ResponsivenessI haved referred my client to this company for purchasing carpet and resending hardwood floors. They are competent and very professional, but most of all, they offer great prices. i always get an appointment reminder the day before and they show up right on time. I definitely recommend them for your flooring needs.Services: Repair flooring, Install flooring

Stephen Palmer: Positive: Professionalism, Punctuality, Quality, ValueThe guys from Cardinal Distributors were extremely professional and on time. The were able to work quickly, get the job done, and were very friendly. I would recommend this company to anyone!Service: Install flooring

Kwaku Walker: Not too sure about the variety of surfaces. They were not too keen on laminate flooring, which is what I was looking for. I'll go back and check again for what's available.

Robert Bodrick: Please read the update at the bottom. Almost one year later still have ripples in the carpet. Installers do not do a good job cleaning up after themselves. Customer service is very good. They have come out and reworked the carpet when called. Would not purchase from them again. Update: A little over two years after installation I reached out to inquire what I could do to remove the ripples in my carpet. To my surprise Chris sent a team out to rectify the issue. There has been no recurrence thus far. Cardinal Distributors stands behind the products as well as workmanship. The tireless efforts of Chirs, the manager, makes me reverse my original one star rating to a five star because if there is an issue it will be fixed

Cassie Sealing: Chris and the team at Cardinal are fantastic to work with. They truly care about each and every customer they do business with. They operate like a well oiled machine, meeting their customers demands and always on time. I highly recommend Cardinal for all of your flooring needs.

Dana Dyson: I just wanted to take this opportunity to share my experience with Cardinal Distributors. I purchased some laminate flooring for a project I was working on and I can’t say enough great things about Chris! My first experience with Chris was over the phone when I was trying to get pricing on a particular flooring product. He was so helpful answering all my questions about the products durability and installation. He was also able to offer me extremely competitive pricing on the flooring and in fact beat all the other competitors. The second time we interacted was after my flooring was installed by a flooring contractor that I hired and he incorrectly installed my steps. I was so upset and I called Chris and he reassured me that we could work together to resolve it and he did just that by helping me reorder items needed to repair the steps and recommending a qualified installer. I’m so impressed with the customer service and flooring that I received and would highly recommend this business to any of my family or friends.

Deanna Schafer: I work with Cardinal Distributors on a regular basis for carpet and flooring for my clients. Chris is amazing to work with and has helped me locate some hard to find flooring. He always keeps me in the loop on lead times for popular items so I can make sure my clients can have their materials delivered on schedule. I highly recommend Chris and Cardinal!