Best Parquet Shops In Washington Near Me

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1. District Floor Depot - Washington

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88 reviews
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District Floor Depot
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Address: 1600 Rhode Island Ave NE, Washington, DC 20018

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (202) 652-1660

Business type: Flooring store

District Floor Depot: what do users think?
Spencer W
Spencer W: The work that District Floor Depot was only matched by the superb customer service. From start to finish, we had a great experience with District Floor Depot. We will only go to them for all of our flooring needs. We cannot recommend them enough!
Response: Dear Spencer, We would like to thank you for your five star rating. We are delighted to hear that you had a wonderful experience with our company. We truly appreciate the confidence and trust that you have placed in us! We look forward to assisting you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR
Paul Cage
Paul Cage: BOTTOM LINE UP FRONT: I would definitely recommend District Floor Depot for anyone looking for new floors. It was a long time in getting this project done, but the wait was worth it. The staff was some of the most helpful and friendly I have dealt with in the DC area. When they came out for site surveys, three times because the scope of work changed, they maintained COVID protocols, and were prompt to get the quotes back to me. The devilry date for the materials, due to a snow storm, they contacted me to let me know of the issues. Installation was good and the end result was beautiful floors that have changed the look and feel in the upper level of the home. I will be contacting them to do the main level of my house when I do that project!
Response: Dear Paul, We would like to thank you for giving us the opportunity to work with you on your flooring project. We are thrilled to hear that you are satisfied with our service! We truly appreciate the confidence and trust that you have placed in us. We look forward to assisting you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR
Lee Springer
Lee Springer: Awesome experience! I had no idea where to get hardwood floors as someone who’s doing a renovation for the first time. District scheduled someone to come out that week to measure and talk me through the project. I went into the showroom to finalize my wood and scheduled an appointment in 2 weeks. They came when scheduled and finished the job in 4-5 hours for 250 sq ft. I’ve heard nightmare stories about contractors but district was great. Total cost was $12/sq ft installed. Highly recommend, I plan to use them for next project!
Response: Dear Lee, We would like to thank you for giving us the opportunity to work with you on your flooring project. We greatly appreciate your business and the confidence you have placed in us. We will pass along your kind compliments to our sales and install team. Please feel free to contact us whenever we may be of further assistance. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR
Leah Evangelista
Leah Evangelista: We just finished redoing almost all the floors in our new house with District floors. They were fast, friendly and easy to work with. They started and finished the job exactly when they said they would. They put two types of luxury vinyl in our basement and our sunroom turned office. Both projects are perfect, the floors are so well done and the shoe molding looks great. They also refinished an entire second floor going from floor to floor carpet to beautiful tiger wood floors as well as two staircases. The floors are gorgeous and they matched the first floor perfectly. They exceeded all expectations and Ever and his crew were great. Worked as clean as possible, were friendly and cleaned the house well after they were done. Gracias Ever. Its made our home so much more beautiful and functional for our family!
Response: Dear Leah, We thank you for choosing District Floor Depot for your flooring projects. We are very happy to hear that we were able to exceed your expectations. We truly appreciate the confidence and trust that you have placed in us. We look forward to assisting you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR
Tony Camilli
Tony Camilli: Competent, reliable and honest is how I would describe DFD! We did a major renovation of our house and shopped at 5 other floor vendors before finding DFD. Not only did the DFD team supply us with a great product at a competitive price, they did an excellent job installing it. We also made a few changes on our transition pieces during the install process and DFD was very patient, flexible, and cooperative.
Response: Dear Tony, We thank you for your high praise and recognition to our products and services. We are glad to hear that we have been able to help you to find and install your dream floors within the time frame. We look forward to working with you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR
Mark Meader
Mark Meader: The District Floor Team’s DC Rhode Island St. store did a great job installing my wood laminate basement floor. From start to finish the entire team was professional, helpful, courteous and punctual. From helping me find the right flooring, to explaining the various underlay options, to taking accurate measurements and providing a fair price, they were great. Install was done on time, they did a good job with clean up and I would both recommend and use them again.
Response: Dear Mark, Thank you for sharing your experience with District Floor Depot on Google! We are so happy to know we were able to meet your expectations for your flooring project. We appreciate your business and thank you for entrusting in us to do your project. We look forward to working with you in any future projects! Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR
Nellene Livingston
Nellene Livingston: Thank you District Floor Depot for sanding and refinishing my floors and stairs in a time crunch. Everyone was so kind, patient, and informative. Shout out to Jose, Tyran, Andy, and Elsi for their great customer service. They answered all my questions and was patient with my requests and phone calls. Shout out to Melvin for his kindness, patience, and addressing all of my concerns and questions. Shout out to Ever and his team Manuel and Aban. They did an excellent job! The floors and stairs turned out gorgeous 😍 They were so courteous and understanding. I am looking forward to enjoying the floors and stairs for many years to come. Thank you so much!!
Response: Dear Nellene, We would like to thank you for your high praise and recognition of our services. We are glad to hear that we were able to complete your project within the time frame. We truly appreciate the confidence and trust that you have placed in us. We look forward to assisting you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR
F S
F S: Excellent job replacing my flooring last year; easy from start to finish. Very nice Brazilian cherry and great installation as well as disposal/ clean up. There was a delay by a few days delay in finishing due to an underestimation in the amount of product needed but they did not charge for this. It’s supposed to be lost cost repairs too but I’m still waiting on the estimate for this.
Response: Dear F S, We would like to thank you for choosing District Floor Depot for your flooring project and sharing your experience with the rest of Google users. We are glad to hear that we were able to meet and exceed your expectations. We truly appreciate the confidence and trust that you have placed in us. We look forward to assisting you on your next flooring project. Please feel free to contact us to further discuss the details of your project, we would be happy to assist! Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR

2. LL Flooring (Lumber Liquidators) - Newington

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LL Flooring (Lumber Liquidators)
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Address: 8245 Backlick Rd Suite 1, Lorton, VA 22079

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (703) 339-1180

Business type: Flooring store

LL Flooring (Lumber Liquidators): what do users think?
Brandyn Green
Brandyn Green: Mary is truly the best! Very thorough and her customer service was top tier from start to finish. The flooring looks great thus far, one month in.
Chris Murphy
Chris Murphy: Part was in stock, Mary was a delight to work with.
JB Custom RESTORATION LLC.
JB Custom RESTORATION LLC.: Great flooring at a Great price. Woodbridge store staff is super friendly and helpful. Definitely the place for flooring needs! Also stock butcher block counter tops.
Erik Hrin
Erik Hrin: Great place to buy all types of wood floor products. Competitive prices and good customer service. Had a delivery issue and the store rapidly owned and fixed it.
Courtney Grant
Courtney Grant: Thier return policy is awful. If you pay cash you must get a check return . Very outdated in my opinion then when the ownernof the company I work with called them they laughed at him and hung up. Very unprofessional. Seems to be a running theme with this store as I have seen the same unprofessionalism at other locations in MD
J H
J H: Picked up material it ended up missing pieces. However, Mary immediately took care of the situation and delivered the products to my customers project. Could not be more satisfied. Will continue to purchase more materials here.
Temesghen Samuel
Temesghen Samuel: All the team were very helpful. Every thing done on time and I am very happy. Especially, the manager, Merry, she did a good job. She was making sure that I am satisfied. I highly recommended to any one to try.
Wajema Gardizi
Wajema Gardizi: I randomly was driving by and decided to go in. They have much more selection then Floor and Decor and Mary was super helpful finding me samples that are similar to the pictures I had on my phone. Very pleasantly surprised!

3. Flooring America Fairfax - Fairfax

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104 reviews
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Flooring America Fairfax
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Address: 9979 Main St, Fairfax, VA 22031

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (703) 259-8837

Business type: Flooring store

Flooring America Fairfax: what do users think?
Meagan Getsinger
Meagan Getsinger: Flooring America was a pleasure to work with! They were responsive and thoughtful and the floor ended up looking amazing! I would recommend FA to anyone looking for a one-stop shop experience with courteous and professional service. They completed a large project in the condominium I work at in a fraction of the estimated timetable with beautiful results.
Response: Meagan, The floor looks amazing and we're thrilled you enjoyed your experience. We certainly appreciate the opportunity and hope to work with you again in the near future. Kind Regards, Rob Menefee (President)
Jordan W
Jordan W: Amazing experience with the team at flooring America. Especially Yamah who was with me every step of the process and was super accommodating and understanding. Not once did I feel like I was left on an island. The work itself was done in a timely and professional manner so 5 stars the to installers as well. We could not he happier.
Response: Jordan, Thanks so much for taking the time to leave a review. I know my entire team has enjoyed working with you as well. We're thrilled things went well and hope to see you again soon. We appreciate your business! All the best, Rob Menefee (President)
TOM OBRIEN
TOM OBRIEN: We worked with Lowes, Home Depot, Claws, Empire and Fairfax Flooring America. We did our homework. Contact me if you want to know about any as we did our home work both Box, TV Commercial, and mom and pop based. The best thing about this store is that it is mom and pop and locally owned but they are back by a national organization for things like supply times, material colors and options, etc. In addition, their installers were really the best contractors I have dealt with in a long time: Polite, Respectful to people and furniture, quality, and clean up. I would not ever go anywhere else for flooring. I have owned three house in MD/VA and have two river cabins in WV. So, I have dealt with may contractors over the last 30 years.
Response: Mr. Obrien, Thank you so much for your kind words. As a small business in today's world, reviews from clients like you mean the world to us. We have enjoyed working with you on your project and hope to see you again soon. Kind Regards, Rob Menefee (President)
Pamela Petrie
Pamela Petrie: The carpet is beautiful. The installers were punctual, professional and did an excellent job of installation and cleanup, without one mark on my newly painted walls. I am very happy and recommend Flooring America Fairfax.
Response: Ms. Petrie, Thank you so much for your kind words. My team has thoroughly enjoyed working with you as well. Be sure to stop in and say hi, we'd love to see you again! Warm Regards, Rob Menefee (President)
Monika Harrison
Monika Harrison: Roggie Arnold at Flooring America Fairfax was excellent to work with! He was very responsive to my inquiries, ordered our tile quickly, arranged our tile installation and stayed in touch to make sure the job was done well. The job was completed quickly and well and we are already planning to work with Roggie and use Flooring America Fairfax for another project.
Response: Ms Harrison, Thank you so much for leaving a review and for the kind words. We're thrilled you enjoyed your experience and hope to see you again soon for your next project. We wish you all the best in your home. Kind Regards, Rob Menefee (President)
Lila Goldstein
Lila Goldstein: Floor America installed new floors in our entire condo. They did a great job. A crew of 5 arrived exactly on time. They got the entire job done quickly and efficiently. Everything was put back and cleaned up.
Response: Mrs Goldstein, Thank you so much for your wonderful review. We're thrilled that you enjoyed your experience and my team has loved working with you as well. We wish you all the best in your home. Kind Regards, Rob Menefee (President)
Wayne Bryant
Wayne Bryant: Very impressed with the service I received from Flooring America Fairfax. The installers were on time and very thorough. Project turned out great. After picture and before picture.
Response: Mr Bryant, The finished project looks amazing! We're thrilled you enjoyed your experience, I know we enjoyed working with you as well. All the best, Rob Menefee (President)

4. FLOORS ON 14TH - Washington

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42 reviews
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FLOORS ON 14TH
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Address: 1832 14th St NW, Washington, DC 20009

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 234-8882

Business type: Flooring store

FLOORS ON 14TH: what do users think?
Jordan Tenenbaum
Jordan Tenenbaum: Update: Had a few rooms of hardwoods installed last week. Just as last time, Kaveh did a great job coordinating the job, getting the right materials (and fast!). The installers were prompt, professional, and did a fantastic job making it look seamless with our existing hardwood floors. Would highly recommend now as a repeat customer. Good customer service and follow up.
Megan Thompson
Megan Thompson: Easy process! I need a small room replaced with carpet and floors on 14th was efficient, well priced, knowledgeable and was able to schedule my install within a well. The installers were very nice and quick! Will be going back for future needs!
Samira Damavandi
Samira Damavandi: Thank you Floors on 14th and Kaveh! Their service and product was excellent. We were able to replace carpet with brand new vinyl. Their showroom has a variety of options to choose from. Definitely recommend for your flooring needs!
Rachael Wilcox
Rachael Wilcox: I had a great experience working with Kaveh and his team. They replaced the carpet in my condo with gorgeous hardwood floors. The process from start to finish was easy, professional, and convenient. The team worked quickly and neatly, and I am so very pleased with the finished product! I heartily recommend Floors on 14th!
susana mendaro
susana mendaro: Superior workmanship and very quick installation. Kaveh, the owner, provided excellent customer service & was accommodating. Overall great quality! I highly recommend FLOORS ON 14TH!
chunghsiang wang
chunghsiang wang: I’m impressed by Floors on 14th for 2 main reasons: 1. Customer services. For anyone who had been through home renovations, you know how many surprises and delays along the way. I had to re-schedule my floor installation with Kevah (the owner of store) so many times! Kevah was always a phone call away and very nice to accommodate with my schedule changes. I won’t get this kind of attention and services from Home Depot or Lowes. 2. They did a wonderful job to install the hardwood. Kevah’s crew didn’t rush to install and move on to other projects. They paid attention to the detail and made sure the floor was done right. It looked great and spotless after they finished. Overall, I’m very pleased with my decision to use Kevah and his company to install floors for my condo. I highly recommend them to everyone, including my friends.

5. Capital Carpet LLC - Washington

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55 reviews
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Capital Carpet LLC
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Address: 608 Rhode Island Ave NE, Washington, DC 20002

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (202) 234-5656

Business type: Flooring store

Capital Carpet LLC: what do users think?
James Brown
James Brown: I am posting via personal, but worked with Capital Carpet through my job in project management. Last fall, I had to pick up a project needing completion by 12/31/22, and reached out to this team. Kavoos came by with samples and an amazing attitude. He worked with my stakeholders on a bit of designing and meeting their objectives and the professionalism was exceptional. During installation, the team was very professional and worked quite hard, delivering an amazing new look to our Class A NWDC office boardroom. Not only are my stakeholders thrilled with how well the design blends to our office, but the quality has been exceptional as well. Both on a professional and personal level, I highly recommend Capital Carpet. I will be calling this team first on my next project!
matt b
matt b: They did an incredible job installing vinyl flooring for us, after we had a disatrous experience with someone much less professional. Quality workmanship, good communication, and excellent customer service. We love our new floors - thank you Capital Carpet team!
Christian Bailey
Christian Bailey: The Best Flooring Company in the DMV Area!!! As an interior designer, I have worked with a lot of companies but there’s something different about them. My clients and I came couple weeks ago for a one bedroom installation. Philly warmly welcomed us. She was professional and very sweet to work with. I told her to give us a ring and keep us on the loop throughout the carpeting as we travel a lot. Our carpet was backlogged due to Covid but she made sure somehow with the factory to get it sooner. She also kept messaging and updating me along the process. Our floors were beautifully done by Freddie. I appreciate the great work Will be uploading pictures on Yelp as well! Keep up the good work Cheers 🥂
A J
A J: I received carpet installation today. The contractors arrived within the time promised. They did an excellent job and I’m very well pleased with my new carpet. They were professional and focused on getting the job done. I had expected them to at least stop and take a lunch break but they kept working so thumbs up to being dedicated. I will update my review within 6 months to let everyone know how my carpet is holding up. However, as of now it looks good. I’m confident the carpet will continue to look good. Thank you for your services!
Patricia Antoneia Jackson
Patricia Antoneia Jackson: Great Customer Service!! walking in the store, which was quite busy, I was acknowledged by the front desk receptionist(Felia) and once available she listened and directed me to the exact carpet style I was looking for. Their measurer/estimator(Hamed) came to my house same day, emailed a written quote and within 10 days(special order carpet) the installer(Freddie) laid BEAUTIFUL Mohawk carpet throughout my home! The entire staff was pleasant from beginning to end and although there were some hiccups due to Covid related matters(vendor supply chain delays/labor shortage) Felia, Hamed, Freddie and the Owner were always pleasant. My carpet looks great, feels great for a better price than two competitors! First thing my children and I did was make “snow-carpet angels”! Thank you Capital Carpet! You have beautiful selections, a great team and will refer your business to others!-Happy Customer Toni Jackson
Lucille Washington
Lucille Washington: The people at Capital Carpet were outstanding. I purchased some carpet from them. They gave me the best service I have had for home improvement in a while. The two gentlemen arrived on time and worked non stop until the job was complete. They cleaned up all of their mess and left the rooms looking as they were before they arrived. I could not have asked for a better experience.
Carson Kuo
Carson Kuo: I had a great experience with Capital Carpet for my one bedroom condo. They were very accommodating and had a lot of options with competitive pricing and the installation was quick and smooth. I was on a very tight schedule and Capital Carpet was flexible enough to fit me in and the job on site was seamless. I highly recommend them if you need carpet installed.
The Christian Socialite
The Christian Socialite: From: Ms. Dixon Love my LVT floors and carpet. Capital Carpet LLC installed LVT and carpet in my house this week. Excellent customer service. Negin did an excellent job. She helped me to stay within my budget and offered me a good deal on LVT and carpet. The owner was nice and accommodating. The installers did an excellent job as well. They noted a few problem areas in the floor before installing the LVT throughout the first level and suggested repairs. The added repairs to the total cost was reasonable. They cleaned up the house real nice. Capital Carpet was recommended by a friend. I too highly recommend. 5 stars 🌟🌟🌟🌟🌟 Thank you Capital Carpet!

6. Universal Floors Inc - Washington

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77 reviews
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Universal Floors Inc
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Address: 4625 41st St NW, Washington, DC 20016

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (202) 537-8900

Business type: Wood floor installation service

Universal Floors Inc: what do users think?
Christina McDonald
Christina McDonald: Universal Floors refinished my parquet floors, and my floors look wonderful! The team at Universal Floors was a pleasure to work with. Everyone was friendly, knowledgeable, and helpful. I worked particularly with Michael. He did a great job at keeping me updated about progress, he was patient with my many questions, and he was responsive to every issue I raised. He went over and above on several occasions. I highly recommend Universal Floors! Services: Coating , Sanding , Wood staining , Repair flooring
Response: Thank you giving Universal Floors the opportunity to restore your parquet wood floors.We are extremely glad your project turned fantastic. Thanks again Mrs McDonald.
Judy Buckley
Judy Buckley: I contacted Universal Floors and had an introductory meeting with Tim Allen. Tim was knowledgeable, thorough, professional and courteous. Having been involved in the flooring business for a number of years, Tim was able to answer all questions and provided excellent recommendations on what flooring to consider as well as what the process involved to replace my flooring. He was there every step of the way and visited my residence several times throughout the 2 week process to ensure things were running smoothly. The team that replaced the floors was outstanding! They, too, were knowledgeable, thorough, polite and always arrived on time. These men were extremely capable and knew what they were doing which was a tremendous relief to me. Replacing flooring is a laborious and complicated process and they made it seem "effortless." I would recommend Universal Floors, Inc. and would definitely use them again. Thank you! Service: Install flooring
Response: Mrs Buckley your business is greatly appreciated .Our family business will always be here for you.THANK YOU
Anthony Palatta
Anthony Palatta: Universal Floors repaired a section of our bedroom oak floor that had become damaged after using it as gym during COVID. They removed the minimum amount of wood necessary, improved the support under the floor, matched the wood panels perfectly, and finally, stained the floor to a perfect match. Looks better than ever and no one will ever know! Nice folks to work with as well. Highly recommend. Services: Wood staining , Install flooring , Oak wood
Response: We love repairing wood floors.Thanks for the business!
Charles Potts
Charles Potts: We hired Universal Floors to remove and replace an existing engineered wood floor in our condo. Their expertise and ability to manage each step of the process was extraordinary and second to none. They provide the highest quality products and services. Their employees are professional, experienced and skilled. Universal Floors is not just a flooring contractor. They are expert master craftsmen who know their trade extremely well. The return on investment is obvious without any doubt. Universal Floors is one of the best, if not the best, wood flooring contractors in the country. Services: Coating , Sanding , Engineered wood , Wood staining , Installation , Install flooring
Response: We are so glad your condo turned out so well.We know the ends and outs of working in condos and always try to make the job a pleasant one.
Stanley Hallet
Stanley Hallet: I am pleased to recommend Universal Floors Inc. They have just completed for me restoration work consisting of light sanding, sealing and the application of two coats of clear oil polyurethane finish to our Canadian white maple floors. I most appreciated the high quality of work performed by the father and son team on site as well as the close overseeing of the work from Michael Behrens who followed the work from beginning to end. The work was of high quality and professional. I am an architect and our house has been published in journals here and abroad. Only today I have recommended this company to an equally demanding graphic designer preparing his Georgetown apartment for sale. Services: Coating , Maple wood , Restoration
Response: We appreciate the opportunity. Thanks for the work it means so much when we hear you our customer is satisfied with our workmanship. Thanks !!!
Janelle Brassel
Janelle Brassel: I contacted Universal Floors to install hardwood in 2 rooms of my home and restore and refinish the original 1924 hardwood in 3 other rooms and had a great experience. Kevin was very responsive, friendly, and professional. He and his crew worked quickly and efficiently, and were more than willing to address minor "fixes" where the stain appeared uneven due to different boards absorbing the color differently. The end result is beautiful! I also love the added bonus of supporting a small, family owned business in the DC area. Highly recommend Services: Sanding , Wood staining , Restoration , Installation
Stephen West
Stephen West: I highly recommend Universal Floors. Out of all the tradesmen i worked with throughout the construction of my home, the team at Universal was by far the best and easiest to work with. Their pricing was fair, they followed through on everything they said they would do, but above all else the quality of their work was unmatched. They installed roughly 2000 sqft of white oak in my home and over the course of that I met about 6 different Universal employees. Everyone of them was kind and respectful of my home and went the extra mile to make sure i was completely satisfied. Something I found especially telling, each one of their employees has work for Universal for decades. That is rare in the building and trades industry and it tells you something about the quality of the compony.
Response: Mr West we are so happy you are pleased with the huge wood floor job you gave us . New install,repairs & sanding turned out awesome. Thanks for supporting our family owned Washington DC business.
Madeline Wilczewski
Madeline Wilczewski: Tim and the team at Universal Floors are truly the best. I purchased a town home in DC and they refinished the existing oak floors, installed new oak in the rooms that had carpet, and installed engineered hardwood over the ugly tile on the entry level. Everything came out absolutely beautiful and I would work with them on every flooring project in the future. They also came back ~7 months later when an appliance delivery damaged the engineered wood on the first floor. It looks just as perfect now as they say they first installed it! So lucky to have worked with them. Services: Sanding , Engineered wood , Repair flooring , Installation , Install flooring , Oak wood
Response: We appreciate you taking the time to write us a wonderful review.We do not advertise & solely rely on word of mouth. Thank you Mrs Wilczewski for your business. We are a local family & veteran owned wood floor company always aiming to improve

7. Classic Floor Designs - Washington

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3 reviews
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Classic Floor Designs
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Address: 2120 L St NW, Washington, DC 20037

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 872-9860

Business type: Flooring store

Classic Floor Designs: what do users think?
Opera Critic
Opera Critic: The salesman, Tom Monroe, high pressured me to pay my balance immediately which I did, yet despite three requests, Classic FLoors did not have the integrity nor courtesy to emailed me a copy of my credit card charge nor invoice that shows a zero balance, which I have requested three times and need for insurance purposes. Therefore, I would be very cautious doing business with such a company and consequently, could not recommend them.

8. District Floor Depot - Washington

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18 reviews
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District Floor Depot
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Address: 1306 Good Hope Rd SE, Washington, DC 20020

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (202) 908-1313

Business type: Flooring store

District Floor Depot: what do users think?
Daniel MacDonald
Daniel MacDonald: We had a wonderful experience with District Floor Depot. We were renovating our home and decided to put in new hardwood floors. After a lot of research, we chose DFD because their staff was so knowledgeable and helpful. We are sure glad we made this choice. DFD installed 7.5" white oak floors on the top two levels of our home and it came out beautifully. We get compliments on our floors whenever we have guests now. It feels like a completely different home! I highly recommend DFD if you are considering new floors in your home!
Response: Dear Dan, We would like to thank you for your high praise and recognition of our products and services! We appreciate your business and the confidence you have placed in us. We are glad to hear that we were able to meet and exceed your expectations. We look forward to working with you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR
Christy Tomlinson
Christy Tomlinson: District floors did a fantastic job matching my existing floors. They worked with my tight schedule to get the floors installed in 2 rooms. Floors are beautiful!
Response: Dear Christy, We would like thank you for your high praise and recognition to our products and services. We are glad to hear that we have been able to help you to find and install your dream floors within the time frame. We look forward to working with you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR
Callie Dag
Callie Dag: I recently had my floors redone by District Floor Depot. I was impressed by the knowledge and expertise they gave me when deciding what floors would work best with my home. There professionalism and cared during installation was very appreciated. I love my new Floors and the price was reasonable. Great Service! Great Quality! I cant wait to continue to working with District Floor Depot and I Highly Recommend.
Response: Dear Callie, We thank you for choosing District Floor Depot for your flooring needs and sharing your experience about our company with the rest of Yelp users. We are glad to hear that we have been able to help you find and install your dream floors. We look forward to working with you on your next flooring project. Please do not hesitate to give us a call or email us or better yet stop by at our store for any questions or inquiries. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR
Paul Bradley
Paul Bradley: LOVE District Floor Depot! I was very impressed with their customer service and with the great selection of samples to view. You can even take them home! Their prices are very reasonable and the quality of products is very high. The workers had a lot of knowledge which they were happy to share, and helped me pick out a hardwood that complemented our home. I would highly recommend District Floor Depot for any of your flooring needs. SO happy to know them!
Response: Dear Paul, We thank you for choosing District Floor Depot for your flooring needs and recommending our company to your friends and family. We are very happy to hear that we were able to meet and exceed your expectations. We look forward to working with you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR
Daniel Berkman
Daniel Berkman: District Floor Depot did a great job on my new tile floors in the basement. They anticipated a 4 day job that they were able to do in 2.5 days, including removing the old carpet. The workers were very nice and the customer services folks were friendly as well working around available dates.
Response: Dear Daniel, We would like to thank you for choosing District Floor Depot for your flooring needs and sharing your experience on Google. We are glad to hear that we have been able to exceed your expectations. We look forward to working with you on your next flooring project. Please do not hesitate to give us a call or email us or better yet stop by at our store for any questions or inquiries. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR
Chiara Paz
Chiara Paz: My husband and I live in the area and found District Floor Depot through the good reviews on Google. We were in need of a floor replacement and Floor Depot had a great selection of products and very competitive pricing. They also provided stellar customer service. Definitely recommend their services.
Response: Dear Chiara, We would like to thank you for your high praise and recognition to our products and services. We are glad to hear that we have been able to help you to find and install your dream floors with in the time frame. We look forward to working with you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR
Maria Jose Castro
Maria Jose Castro: I got around 1500 sq ft of hardwood installed in my condo. The job was handled in a totally professional manner. The installers were great and worked very diligently. My place looks amazing!!. I would definitely use them in the future. Thank you District Floor Depot.
Response: Dear Maria, We would like to thank you for choosing District Floor Depot for your flooring projects. We are glad to hear that we have been able to help you find and install your dream floors. We truly appreciate the confidence and trust that you have placed in us. We look forward to assisting you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR
sihan bae
sihan bae: I am a flooring contractor and had an excellent experience with District Floor Depot. They have good quality floors and competitive prices. They even delivered the flooring to my clients house. They definitely deserves five star.Mr. Bae
Response: Dear Mr. Bae, We thank you for choosing District Floor Depot for all of your flooring projects and referring our company to your clients. We truly appreciate your business, and we are grateful for the trust you have placed in us. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR

9. Carousel's Flooring America - Bowie

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Carousel's Flooring America
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Address: 3315 Superior Ln, Bowie, MD 20715

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (301) 262-2650

Business type: Carpet store

Carousel's Flooring America: what do users think?
Dotti Haggerty
Dotti Haggerty: We have bought from Carousel for years going back to when the founder Will owned the company. His sons Bobby and Norman continued the business. We purchased kitchen flooring from them for about the 5-6th time over the 40 years we have been in Bowie. The floor started getting deep gouges thru out the floor. They had a rep from the company come out to take a look and no one would stand behind their product. To this day, and its been over 5 years nothing has been done about the horrible flooring! Norman promised he would replace it but never did. We deserved so much more after all the business, references, and money we gave them. I will never deal with Carousel again. Very disappointing.
Betsy Hall-Wallace
Betsy Hall-Wallace: We went through Home Advisor and talked with 3 other flooring contractors. Some prices were lowish, but they were pushy and lacked knowledge of Bowie houses and specifics of what flooring was best on a concrete slab, etc. Carousel was not pushy, answered every question, knew exactly what we needed to know and even accommodated our schedule. They gave us all the heads up information we needed. The installation of a whole level of flooring was done very professionally in a day and a half. It looks like this is the way it always should have been.
Brian GoneFishin
Brian GoneFishin: Comepletely and totally amazing service I came in to get some carpeting for my boat. The gentleman were so knowledgeable and friendly. I felt really terrible walking in 10 minutes before they closed. I just had to get this work done. The guys really help me in picking a new flooring carpet... Hey and explained all the new technologies in the carpet world Which really gave me comfort installing in a boat
Edward Hall
Edward Hall: Awesome selection in carpet and flooring solution. Nice older gentelmen at the counter and very knowledeable. Got a good deal on our living room and stair runner. Provided padding, labor, and disposal. On time and nice installers. Highly recommend.

10. LL Flooring (Lumber Liquidators) - Beltsville

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LL Flooring (Lumber Liquidators)
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Address: 10711A Baltimore Ave, Beltsville, MD 20705

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (301) 931-3467

Business type: Flooring store

LL Flooring (Lumber Liquidators): what do users think?
Deborah Natale
Deborah Natale: I just purchased a new product sold exclusively through them called: Duravana with a 7" thickness and 2" of backing. So solid and durable. Marcel was my salesman at the Beltsville store, he was so knowledgeable about the product helping me to make this good decision. I highly recommend this product, store, and Marcel.💯👍😊
Trixie Lowrider
Trixie Lowrider: Easy to find the location and the staff were knowledgeable and service was fast. Parking lot is tight.
J L
J L: Great place once I set up an account. I was able to place my order over the phone and have my contractor pick it up. The only improvement would be more people to help so your not waiting for a long time. I recommend them. We need one in Bowie!
Candice
Candice: We did not purchase floors here because they didn’t have what we needed but the employee we spoke with was so incredibly helpful and willing to answer all of our questions to help us figure out a solution to our problem. I would return for my flooring needs in the future.
Ebony Williams
Ebony Williams: I have NEVER in my life received such exceptional service from any retailer! Let me tell y’all about Jeff, the manager of Lumber Liquidators Flooring in Beltsville. You might not even believe what I’m going to say! I recently purchased a house & immediately started renovations. Within the last 2 weeks, I have visited this store multiple times to buy flooring. Once the project was over, I had one unopened box of floor panels that I went in the store to return. As soon as Jeff saw me unloading my car, he quickly ran to the door to meet me. He opened the door, kindly greeted me, and took the heavy box from my hand. I followed him to the register to start my return. He asked me how my thanksgiving was and we had small talk. I ended up telling him that I recently saw that the floors I had purchased during my renovations had went on sale & joked about the fact that I should’ve waited 2 weeks to start my renovations. His response was “let me see about that.” Y’all, this man went and refunded me the difference of what I paid and the sale price of ALL the floors I purchased. I thought I would be walking out with a $60 refund but ended up leaving the the store with over $400 in refunds. I spent a lot of money these last few weeks between a down payment on a home & renovations. Not to mention, Christmas is right around the corner and I’m a single mom. This was truly a BLESSING. Jeff - THANK YOU SO MUCH. THAT MEANT SO MUCH TO ME! You were a HUGE blessing to not only me but also my family!!! To me, kind acts mean SO much, ESPECIALLY with the state that this country is in! If we weren’t in the middle of a pandemic, Jeff would’ve had no choice but to receive a very tight hug! I’m just truly so appreciative! Jeff - ONCE AGAIN THANK YOU! You were not only kind & professional but you went out of your way to help me save A LOT of money. I truly appreciate it & pray that you receive even better blessings that you’ve blessed me with! I will forever shop at Lumber Liquidators in Beltsville and I will also recommend others to do the same. Jeff - I can’t thank you enough! THANK YOU.
Johnny Cosmic
Johnny Cosmic: Good selection and friendly staff. Price is reasonable. Must go for hardwood floors and engineer floors . They also deliver 😊
Vamshi Krishna
Vamshi Krishna: Helpful staff.
Elaine Diane Thomas
Elaine Diane Thomas: James was an excellent sales person. Our experience was very good as James explained the wood floor options, pricing and financing. We had estimates from Empire and Next Day Floors - Lumber Liquidators pricing estimates were more affordable than other companies
Kareem “hitsndc” Carter
Kareem “hitsndc” Carter: Pretty good place. There person I spoke with really seemed knowledgeable about the flooring which was a great help. Pretty slow to give me the flooring after the purchase, but it is a warehouse. Yes, would ship here again.

11. LL Flooring (Lumber Liquidators) - Rockville

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LL Flooring (Lumber Liquidators)
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Address: 800 Hungerford Dr, Rockville, MD 20850

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (301) 971-4772

Business type: Flooring store

LL Flooring (Lumber Liquidators): what do users think?
Deborah Natale
Deborah Natale: Great choices and helpful staff. Bought an exclusive new floor product "Duravana" with a lifetime warranty, only at LL flooring 9mm thick, love this product.
Juan Guido
Juan Guido: The customer service here is great, the guys are very knowledgeable. They go the extra mile to make sure you get what u need if they don’t have it they will try to help with alternatives. I highly recommend this place for nee homeowner or owner who have no glue about floors this guys will take care of you.
Jackie Imirie
Jackie Imirie: My husband and I went here to pick out butcher block island tops. The sales rep was very helpful and knowledgeable in the hardness of the wood. My husband and I could not decide on a color. The sales rep was so helpful after seeing us go in circles about the color, he offered to let us take home the samples to try in our home! We lived only 15 minutes away and this was HUGE to help us make a decision. We brought the samples home, tried them out, and purchased the chosen color the same day! The sales rep even helped me load the butcher block into my vehicle and helped me clear the space so it would fit evenly. Overall, I would highly recommend this location. I wish I had the sales reps name to post but in general, we had a very very pleasant experience and thank you for having your customers best interest in mind!
Gal Hershko
Gal Hershko: While the floor I ordered did not end up working out, I still would like to give 5 stars for the customer service I received. I initially spoke to Johan, who was apologetic and sincere. My issue was then handled and resolved by Glen, who patiently dealt with the matter. He was very kind and helpful, responded to my several calls, and never once showed anger or impatience towards me (despite how frustrated I was). He communicated with LL corporate to help resolve my issue and I greatly appreciate his efforts and sincerity.
Delighted Day
Delighted Day: At the beginning I were searching for 5 gallons buckets and never heard of this store, we ordered 14 buckets and 4 days went by, I didn’t receive any email said the items was ready, so I went to the website and chatted, the staff on website said they’re in stock, just calling the store, then when I called store, the store staffs said they are here to pickup, then when I about to drive, the same staff calling and said they had only 7. I were upset and cancel ordered, and wrote negative review but I got a response to contact them to solved problem they got my 14 buckets ready to pickup in 2 days and with no cost! When I went there to pickup the staff was apologizing for what was messed up. I am very pleased with customer service, so I changed my review.
Response: Hello, Thank you for reaching out and providing this feedback. We are sorry to hear you had a negative experience picking up the order and apologize for any time wasted. We would be happy to discuss this further with you. If you could, please email your order information and concerns to LLResponse@lumberliquidators.com so we can see how we can turn this around for you Kayla P | Customer Advocate
Allan Poteshman
Allan Poteshman: Glenn is an absolute gem! I had some issues with my installers and he was able to find some extras of a discontinued item so I could finish the job. Absolute class act. I wish I had more floors to do in my house just so I could work with him again!
Vamshi Krishna
Vamshi Krishna: Helpful staff
Martha Medina
Martha Medina: If I could give less than one star I would. We ordered 160 sq. ft. of natural wood for our dining room. However, what we got was less than half of that. Once our contractor informed us of how much flooring we were missing, we called them in an attempt to resolve the issue. They refused to give us the remaining amount of flooring that WE ALREADY PAID FOR and they tried to charge us for what was missing. Not to mention the day we picked up the wood the person working in the warehouse loaded and unloaded our order from our car TWICE claiming it was the wrong order then saying it was the right order. Incredibly disappointed with this place. Save your money and go elsewhere. Horrible customer service.
Response: Hello Martha, Thank you for your feedback. We value your business and would like the opportunity to speak with you directly. Please provide your contact information, order number, or customer number in an email addressed to us at customercare@lumberliquidators.com and we will contact you to further discuss. Sandra H. Social Media Specialist, Customer Care

12. District Floor Depot - Herndon

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District Floor Depot
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Address: 1051 Elden St, Herndon, VA 20170

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (703) 436-1050

Business type: Flooring store

District Floor Depot: what do users think?
Paula Bellenoit
Paula Bellenoit: The staff at District Floor Depot was great all the way through the process from my first visit to the showroom to measuring, proposals, and installation. The process was very quick, reasonably priced, and the installation team went above and beyond to help with some of the unique details in my home. I am very happy.
Response: Dear Paula, We would like to thank you for taking the time to share your feedback. We are happy to hear that you had a great experience with us from start to finish and we were able to accommodate your request. We truly appreciate your business and We look forward to assisting you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR
Vince Mendoza
Vince Mendoza: These guys were great. They were not there to make the hard sell but actually worked with us to find the best option for what we needed. The installation was fast and were very professional. Cleaned up after they were complete. If I ever need to get floors again, I’m going to District Floor Depot first.
Response: Dear Vince, We would like to thank you for your high praise and recognition of our products and services. We are glad to hear that we have been able to help you to find and install your dream floors within the time frame. We look forward to working with you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR
Becky McCumiskey
Becky McCumiskey: This crew was awesome. Our basement flooded and once we gutted everything, they came out quickly to provide samples and setup a plan to replace the flooring in our whole basement. The instal was smooth and painless, and quick especially given the supply chain issues so many other companies seemed to be facing. I plan to work with these folks again.
Response: Dear Becky, We would like to thank you for your high praise and recognition of our flooring product and services! We are happy to hear that we were able to exceed your expectations. We look forward to assisting you on your next flooring project! Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR
Joseph Roessler
Joseph Roessler: Really great team all around. The project manager helped me work around several problems that came up, and even kept the store open late so we could take care of some last minute issues. The removal and install was very professional. I would recommend them to anyone needing a new floor.
Response: Dear Joseph, We would like to thank you for your five-star rating. We are delighted to hear that you had a wonderful experience with our company and we were able to assist you to find your floors. We truly appreciate the confidence and trust that you have placed in us! We look forward to assisting you with your next purchase. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR
Amit Yadav
Amit Yadav: The staff here is very good and will go out of the way to help you! Jose and another associate, both were very friendly and knowledgable. Only word of caution is, try not to overbuy the boxes since the restocking fee is 20%. Just get an estimate of the total count with the buffer to make sure they have the stock, and buy more as you need it.
Response: Dear Amit, We would like to thank you for taking the time to share your feedback. We are glad to hear that we have been able to help you find and install your dream floors. We look forward to working with you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR
Deron Hogans
Deron Hogans: DFD made some great upgrades to my floor. When I first reached out for consultation, they came on time and prepped with an informed perspective on how to address my needs. I have an older home with uneven floors and wanted to lay laminate over some cracked tiles. They made a great suggestion for material and color that matched my interior decor very well. After submitting payment, all materials were delivered on schedule with plenty of notifications to make me aware of upcoming actions against my order. On delivery day, a team of 5 came promptly at noon and were done with installation by 4:30 PM. End to end it was very well managed with a supervisor present. Would highly recommend to anyone.
Response: Dear Deron, We thank you for choosing District Floor Depot for your flooring projects. We are happy to hear that you had a pleasant experience with our company. We truly appreciate the confidence and trust that you have placed in us. We look forward to assisting you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR
Laila Rossi
Laila Rossi: Great service. Easy to work with. Was able to match my existing floors fairly seemlessly. Crew did a great job at installation.
Response: Dear Laila, We would like to thank you for choosing District Floor Depot for your flooring project. We are so happy to know we were able to meet your expectations for your flooring project. We appreciate your business and thank you for entrusting in us to do your project. We look forward to working with you in any future projects! Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR
Najah Carroll
Najah Carroll: Jose and team were knowledgeable and thorough. I walked into District Floor Depot knowing what I wanted for my home studio and they answered every question and met every expectation. Having installed flooring in my house before, I knew what the process involved and appreciated that the in-house and contracted crew functioned like a well-oiled machine. I am very pleased with my new flooring and highly recommend this business.
Response: Dear Najah, We would like to thank you for choosing District Floor Depot for your flooring project and sharing your experience with the rest of the Google users. We are glad to hear that we were able to meet and exceed your expectations. We truly appreciate the confidence and trust that you have placed in us. We look forward to assisting you on your next flooring project. Sincerely, District Floor Depot 1-(888)-953-5667 1-(888)-95-FLOOR

13. 50 Floor - Prince George's County

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50 Floor
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Address: 845 Hampton Park Blvd building e, Capitol Heights, MD 20743

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (301) 278-9870

Business type: Flooring store

50 Floor: what do users think?
Geeda Articulated Figure Reviews
Geeda Articulated Figure Reviews: Great experience, amazing customer service. I do not know anything about flooring. Their team took the time to explain the process to me. They were able to answer any questions I had. The technician was very professional and did an amazing job. Will definitely use again.
Response: Thank you, Geeda, for your kind words! It makes us happy to know we are providing our clients with the best flooring services. If we can make your life easier, then we have truly done our job. Kind Regards, 50Floor.
Deborah R. Harrison
Deborah R. Harrison: I really enjoyed working with these professionals. Great quality in carpet, affordable prices and cooperative staff, from the ace salesperson Holly, to the appointment staff, warehouse supervisor DeCarlo and the installation crew. I wish that all home remodeling companies were as cooperative!
Response: Hi Deborah, Wow! Thank you for the five-star review! We are very blessed at 50 Floor to have such a wonderful team working together and appreciate you taking the time to write such kind words. We will make sure everyone you mentioned is notified as well and please don't hesitate to reach out to us if you need anything further. Thank you 50 Floor Customer Service
Muay Thai Clinch
Muay Thai Clinch: I currently work at 50floor. It’s a great place to work and I absolutely love my job. Not only can I help multiple customers in a day, but the management is there for you 24/7. My manager, Leticia, is not only great at her job, but she is an amazing person. She’s very fair and very professional. Any questions or concerns I have, she’s there to help every time. Couldn’t imagine being anywhere else!!
Response: Hi Muay, Thank you for taking the time to leave such a wonderful review about your experience working at 50 Floor! We are glad you value your time here and will be sure to let Leticia know of your kind words as well. Thank you 50 Floor Customer Service
Brennan Rudy
Brennan Rudy: I have nothing good to say about this company except for the installation manager. I needed floors installed in my home before furniture was delivered, and the sales representative told me numerous times that they had the material in their warehouse and could install “right away”. I placed an $1800 deposit to reserve those materials and didn’t hear from the company for over 5 days when I was told I would receive a call by the end of the day to schedule installation. I called customer service, scheduling, and the installation department twice each day over those 5 days and was directed to voicemails each time. I left a total of 10 voicemails to different contacts at the company and only received a response from the installation manager, who essentially told me the sales rep lied that they had the material in stock, and that they would not have the materials until the day my furniture arrived. My original intent was to also have this company complete the flooring throughout the top floor of my house later this year, although I will not do so considering the horrible experience I’ve dealt with. I still have no installation date scheduled, so the company basically just took my money and ran with it. The whole point of me paying a company to do this job was so I could have it done quickly, but I wish I would’ve just installed it myself at this point. Too bad they’ve already wasted a week of my time that could’ve been spent either doing it myself or hiring someone else.
Response: hi Brennan, We would like to apologize for your recent experience. We pride ourselves on our customer service and the high-quality standards we maintain. We understand that your home and time are of the utmost importance and that you have placed your trust in 50 Floor to add beauty and value to your home. After looking into your file, we see you and the 50 Floor management team have been in contact. Thank you for time and bringing this matter to our attention. Respectfully, 50 Floor
Alexandra Gilbert
Alexandra Gilbert: I have never had a more negative experience with a company in my entire life. My fiancé contacted this company last Thursday to inquire about the installation of flooring in our town home. A sales representative assured us that installation could occur on Wednesday or Thursday of this week prior to the arrival of new furniture and on days when my fiancé works virtually and could be home. The sales representative also said we would be contacted by the installation manager by the end of the day that Thursday or by Friday. We paid a deposit to reserve the materials, which the sales representative said were in the warehouse. We never heard from anyone. My fiancé spent days calling and texting the sales representative, the installation manager, customer service, and more people only to be transferred to voicemail every single time. He was not able to get through to anyone until this Tuesday, when he was told that installation would not be possible this week like we were promised due to unavailable materials. Wait, I thought they were in the warehouse. My fiancé endured continued struggles that day and in desperation, accepted that we would have to wait until next week and adjust all of our furniture and work plans. My fiancé left a negative Google Review here and received a call from the General Manager soon after. He had left dozens of voicemails with other employees without a response, but a negative Google Review was the only thing that worked…so here I am. The General Manager said the company has been changing their phone system (?). I don’t find that to be an acceptable excuse for the abhorrent lack of communication we endured, especially for a corporation of this size. Additionally, he insisted that this was a miscommunication - perhaps my fiancé just misunderstood. Not the case. We believe we were lied to or that the truth was stretched. I’m not sure how one could confuse what we were told by the sales representative. However, we thought things were moving in the right direction when the General Manager made sure the work could be done today (Friday). Interesting…we thought the materials were not available. The General Manager also told us he would call to check in after it was done. This did not happen. He also said he would call about potential discounts. We’ll come back to that. Installers were in our home from 8:30 am until after 7 pm, and my fiancé had to take the day off from work. They never explained any payment procedures to us until they were walking out the door and asking for a check. We asked to pay with card, but the installers’ phones were dead. We had to frantically move money around our accounts to pay. My fiancé and I attempted to contact the General Manager and left angry voicemails. He eventually called my fiancé back and insisted that he had said he’d call us “IF” he could do anything about discounts - we didn’t hear from him because he could not. Again, interesting, and quite unprofessional. In talking to both my fiancé and me, James, the General Manager, was defensive and almost accusatory, insisting that the communication issues were somehow our fault. My fiancé and I both adamantly believe in working with sales people and companies in a collaborative and respectful manner; we don’t typically believe that “the customer is always right”. However, in this case, we have to part from our ways. The unprofessionalism, unkindness, inconsideration, and inconsistency of this company is alarming. We have been nothing but communicative and respectful and have only been mistreated. We were taken advantage of and inconvenienced in a way that is infuriating and devestating. We demand to be treated correctly. This company needs to make things right with us in some capacity, even if that is simply through a partial refund for a discounted price. If that is not done, we intend to file a complaint with the Better Business Bureau on the following grounds, as listed online: misleading or false advertising, deceptive sales practices, billing problems, and failure to follow through with oral and written promises.
Response: Hi Alexandra, We sincerely apologize for any miscommunications that transpired during your recent flooring project and appreciate you bringing this matter to our attention. We see you have previously spoken with a member of our management team; however, this review has been forward to the relevant department(s) for their review or if you’re open to re discussing this further, please contact us at (877) 503-5667. Thank You 50 Floor

14. Lowe's Home Improvement - Washington

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Lowe's Home Improvement
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Address: 2438 Market St NE, Washington, DC 20018

Schedule: Open ⋅ Closes 10PM

Telephone: (202) 378-2500

Business type: Flooring store

Lowe's Home Improvement: what do users think?
Sassy Sauce
Sassy Sauce: Great discounts on Christmas items as part of the holiday sale. I picked up Christmas stockings for under $5.00. There were fire pits on clearance as well. I like this location and they generally have the items I’m in need of for repairs or decorations, etc. The staff is very helpful as well.
Kev- keepingitreal
Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.
Jessica Fullington
Jessica Fullington: Today I went to the garden center for some outside plants. Yolanda was so very helpful! She was able to answer my questions, she even went and got me a cart so that it was easier for me to get the items I purchased to my car. It is so refreshing to have people who are pleasant and helpful at their jobs I will definitely come back to this location to get all the plants I need this spring! Marla was very helpful as well along with the young man who answered some of my questions about my plans. All around a wonderful experience!
goklt
goklt: Lots of materials here. Check out was fast. However good luck asking for assistance. Lots of associates are walking around but not helping customers. I tracked an employee down for assistance in moving materials from a high shelf to store level in the door section. He called two times for assistance to my aisle but no one came and he advised going to customer service. They called and still no help. Had to track somone down in a different department altogether. Crazy.
Chase Johnson
Chase Johnson: The employees here are courteous. But the wood cutting service they claim to offer is not available when needed. The store should just be candid that wood cutting won’t be available (or at the very least won’t be available at any specific time). I am a local DIYer (not a contractor). Before I bought wood I asked about cutting and was told it was no problem—buy it and then request a cut. I did. I was then told the lumber associate wasn’t available for an hour. I couldn’t get the wood (a single sheet of plywood I needed to cut in half) into my car, so I waited. After an hour, there was still no lumber associate, so the wood was never cut.
Annie Signorelli
Annie Signorelli: I ordered a dishwasher with professional installation and the process from start to finish was completely nontransparent and unprofessional. The installation had to be rescheduled because the dishwasher wasn’t pulled down for pick up in time, and then when it was installed it was the incorrect dishwasher — not even the right brand. After several hours on the phone with the Lowes installation line, including being told multiple times that they couldn’t advance the process because they couldn’t get in touch with anyone at their own Lowes store, I called the store directly and was able to sort it out and get the installation rescheduled. A Lowes associate later told me that they don’t have the “luxury” of waiting on hold with the store which is what I had to do in order to ensure my order was completed. Finally the correct dishwasher was installed on the third attempt and I was told I could contact the installation line again to discuss compensation for the inconvenience. Again it took multiple attempts to even get an update on where my case stood, despite being told every time that I should expect a call back “by end of business” every day I called. When I finally got offered compensation it was for less than half of the amount I requested (I requested the installation service be refunded seeing as it took 3 attempts and I was the one having to set everything up because Lowes did not follow through). While I am satisfied with the product I am in disbelief at how difficult and unprofessional the process was with Lowes. I do not recommend purchasing appliances from installation from this store or using the Lowes installation services.

15. LL Flooring (Lumber Liquidators) - Chantilly

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Address: 14310 Sullyfield Cir, Chantilly, VA 20151

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (703) 563-4321

Business type: Flooring store

LL Flooring (Lumber Liquidators): what do users think?
Lauren Sexton
Lauren Sexton: Chad and Chris were wonderful, walking us patiently through the process of putting new flooring in our first home, and resolving issues to the best of their ability. So far we love the flooring. The installation team, however, I would never hire again. They were not knowledgeable (I had to tell them how to do their job at times such as fixing a large bump on the floor and sealing a raw wood threshold in my kitchen, and they told us different information about our stairs 4 times) and rushed through the project. Definitely not detail oriented which was frustrating since we hired them in order for the floors to look professionally done. They were in a hurry to finish the work when they were here but scheduling was a nightmare. They changed our date last minute multiple times and were over an hour late the day they finally came.
Stacy Tucker
Stacy Tucker: What a pleasant shopping experience! The representative, Chad, was super helpful, answered all my questions, checked inventory for several items that I liked and was very thorough in explaining the purchase and pick up procedures. I was greeted as soon as I walked in and was shortly after approached to see how I could be assisted. The flooring selections were vast, and availability was pretty good despite the high demand right now.
Tommy Davis
Tommy Davis: They had the flooring that we were looking for great customer service At a fair price
Response: Hello Tommy, Thank you for leaving a 5-star review! We appreciate the opportunity to work with you.
Andrew Orens
Andrew Orens: Fast, friendly service with great prices. As a contractor, LL Flooring has been my go-to flooring store for many years. They have a great selection of flooring products (hardwood, bamboo, engineered, LVP, etc..., no tile) for very reasonable prices, especially compared to the big-box stores.
Rajasekar Kayamboo
Rajasekar Kayamboo: Staff were wearing masks. They were friendly and courteous. There are many samples displayed separated by the type of wood like hard wood, engineered wood, laminate etc. They also do have some tools required. Getting there is little tricky the first time as it is not visible from road. Ample parking available.
Paul Vickery
Paul Vickery: Dalton ga,great prices and floors comes together awesome...
Rebecca Noboa
Rebecca Noboa: Big shout out to Sam. He was super nice and helpful over the phone and in the store. He was able to fix my order as quickly as possible because the Leesburg store had messed it up. He’s the kind of guy that will look for the right answer to your questions if he doesn’t have it. If you’re shopping at the Chantilly store 100% ask for Sam. He knows what he’s doing and treats his customers with respect.
Eric Guggenheimer
Eric Guggenheimer: We have had a good experience with the Chantilly lumber liquidators group. Recently did an install of 1000 ft.² , all went well are they even came out during a snowstorm got the job done sooner than anticipated overall excellent experience, thank you Chad.

16. Design Expo Flooring Center Inc - Bowie

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Address: 15443 Excelsior Dr, Bowie, MD 20716

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (301) 262-8022

Business type: Flooring store

Design Expo Flooring Center Inc: what do users think?
Robert C
Robert C: Very unprofessional! We visited the store to price tile and upon entering the store we were greeted by a sitting employee who was lurking in a corner. He showed us to tile section but when asked for specific colors he told us to look around. While we were looking, we told him we visited another establishment and he proceeded to tell us this place was like a trailer park. We immediately left after this.
Essjay K.
Essjay K.: Very reasonably priced. Gene did a great job providing professional recommendations and I never felt as if I was getting pressured into anything. He was very thorough in the plan prior to beginning work and the few issues we ran into were addressed promptly (e.g. delayed materials due to the hurricane, materials not represented 100% accurately). Mr. Young (project manager) did a great job dealing with my family, addresses a plethora of questions, and making sure the installation was professional and 100% up to satisfaction. Will definitely go with this company if I need to finish the basement or plan on changing the floors again.
leslie echols
leslie echols: They gave me a very good package for carpet installed in my mothers home (she is a senior). It must have been the cheapest carpet in the world. She lives alone and it has worn down, bubbled and it looks horrible after a couple of years. I have never seen anything like this ever. Never again. I have to have it replaced it looks so bad.
Janet Fucella
Janet Fucella: Scott was very helpful explaining the different types of floors and answering our questions. The installers were reliable and on time and cleaned up when finished. We look forward to contacting them in the future for further flooring jobs.
Tom De Seve
Tom De Seve: We have had many rooms carpeted or floored with wood. Design Expo has done all the work and their work and end result are excellent.
Carly Copeland
Carly Copeland: Love this store. Had new house flooring done Design Expo are my go to guys
Lock and Loaded
Lock and Loaded: The salesman was nice, flooring that we got was nice .the guys did a good job in ref to installation.
Anthony Gilkes
Anthony Gilkes: They added new floors to my home and the prices are reasonable.

17. LL Flooring (Lumber Liquidators) - Waldorf

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Address: 2260 Crain Hwy, Waldorf, MD 20601

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (240) 435-2092

Business type: Flooring store

LL Flooring (Lumber Liquidators): what do users think?
Kim Johnson
Kim Johnson: Placed order online. Came by to pick it up and was greeted immediately upon entering the store and items were ready! Salesperson helped pick out matching flooring for the bathroom too.
Tomeka Gueory
Tomeka Gueory: We had a wonderful experience at Lumber Liquidators. The sales associates are phenomenal. The young man who helped us was very knowledgeable. He offered several recommendations and quickly located the merchandise that we needed. I highly recommend this location.
Steve O
Steve O: Great customer service from David and the whole staff. Thanks for all your help from ordering to loading up. My order only took a few days to arrive and the staff was very helpful with all aspects of my purchase.
Tanya Crawford
Tanya Crawford: The manager and team at the Waldorf store was undeniably warm, extremely knowledgeable on flooring materials. The time they take to explain and answer your questions was great. Great prices and friendly atmosphere. They work hard to satisfied the customer. Thank Dave and team!
Rob Latore
Rob Latore: As a DIY’er, I’ve purchased flooring for three different rooms and am 100% satisfied with the quality of the flooring and customer service at the Waldorf store. The manager has always taken the time to answer my questions and has ensured I have the tools needed to get the job done right, the first time. I’ve always enjoyed doing business with them and highly recommend them.

18. Floor & Decor Design Studio - Dunn Loring

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Floor & Decor Design Studio
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Address: 1929 Old Gallows Rd, Vienna, VA 22182

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (703) 245-9274

Business type: Flooring store

Floor & Decor Design Studio: what do users think?
jazzyfingers2u
jazzyfingers2u: If you need help taking an overwhelming experience and turning it into a very manageable one, ask for Debbie! The level of service, care, and concern she shows is top notch. Always willing to work within your budget and goes the extra mile to ensure colors and design fit YOUR personality and YOUR space. I have been working with Debbie on and off for years. I was happy to hear she started working with F&D. At this point in time, I was working with another tile store. Once I found out Debbie was working at F&D, I immediately cancelled orders at the other store to support her at F&D. She was able to find an exact match for me!!!
Response: Hey Jazzy! We're so ecstatic to hear of your wonderful experience at our Vienna location. Our associates strive daily to provide above and beyond customer service, and we're glad your visit reflected this. We'll forward your kind remarks to the store's Chief Executive Merchant so that Debbie is recognized for her excellent customer service and product knowledge. Please feel free to come back and visit our store anytime. Thank you for your review!
Jodi Leigh
Jodi Leigh: Great service and selection! Jacob was very accommodating and had amazing ideas to help with a bathroom reno! I will DefiniteLeigh go back to this location for my other projects !
Response: Hey Jodi! We're delighted to hear about your customer service experience at our store. We're glad Jacob was able to give you the necessary assistance and design insight to complete your bathroom renovation. We will make sure that he is recognized for his extraordinary customer service. He'll be happy to see your review! Thank you and enjoy the rest of your day.
Alex D
Alex D: Amazing experience thanks to Jacob at the Vienna location. My husband and I didn’t know where to start with our home renovation and Jacob spent time walking us through many different options. We were so impressed by the large selection of stone and hardwood and by the very pleasant shopping experience.
Response: Hey Alex! We're delighted to hear of your excellent experience at our Vienna location. We're glad Alex was able to give you the necessary assistance and design insight to complete your project. We will make sure that he is recognized for his extraordinary customer service. He'll be happy to see your review! Thank you and enjoy the rest of your day.
Hannah Klein
Hannah Klein: Jacob at the new design center is a design talent. He is professional, knowledgeable and has great taste. You can’t go wrong here. Ashley also gets things done and Preston in the Alexandria store is so helpful. ❤️ this place and it’s employees!
Response: Hey Hannah! We're so ecstatic to hear of your wonderful experience at our Vienna store. Our associates strive daily to provide above and beyond customer service, and we're glad your visit reflected this. We'll share your kind remarks with the store's Chief Executive Merchant so that these associates are recognized for their excellent customer service and product knowledge. Please feel free to come back and visit our store anytime. Thank you for your review!
Sharon Olbeter
Sharon Olbeter: I had a great experience today at the Floor and Decor Design Studio in Vienna. For weeks I’d looked at many, many tile samples online and in local stores but felt discouraged that I couldn’t find just the right combination. Aria helped me quickly find just the right products for my bathroom renovation, and now my search is over.
Response: Hey Sharon! We're happy to hear about your excellent experience at our Vienna store! Our design experts are some of the best in the industry and Aria is no short of outstanding! We'll be sure to share your compliments with the Chief Executive Merchant so she is acknowledged for her amazing service and expertise! Thank you for your review!
Adrienne Enriquez
Adrienne Enriquez: Aria, my rep, was very pleasant and helpful. This location has a nice selection of materials and displays. We look forward to completing the project and updating with photos, as well as how the pick up process was.
Response: Hey Adrienne! We're delighted to hear of your customer service experience at our Vienna location. We're glad Aria was able to give you the necessary assistance and design insight to complete your project. We will make sure that she is recognized for her extraordinary customer service. She'll be happy to see your review! Thank you and enjoy the rest of your day.
Jen Anderson
Jen Anderson: Attention to detail provided by Jacob was impressive and his knowledge when it comes design and idea is excellent. I definitely recommend him he will assist you. Thank you so much for bring something that was an idea to reality 😀😀😀😀
Response: Hey Jen! We're happy to hear about your excellent experience at our Vienna store! Our design experts are some of the best in the industry and Jacob is no short of outstanding! We'll be sure to share your compliments with the Chief Executive Merchant so he is acknowledged for his amazing service and expertise! Thank you for your review!
Melat
Melat: Jacob helped my fiancé and I. He is super helpful and knowledgeable. I highly recommend him. Love love his creativity and patience.
Response: Hey Melat! We're so ecstatic to hear of your wonderful experience at our Vienna location. Our associates strive daily to provide above and beyond customer service, and we're glad your visit reflected this. We'll share your kind remarks with the store's Chief Executive Merchant so that Jacob is recognized for his excellent customer service and product knowledge. Please feel free to come back and visit our store anytime. Thank you for your review!

19. LL Flooring (Lumber Liquidators) - Dale City

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Address: 14516 Potomac Mills Rd, Woodbridge, VA 22192

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (571) 343-4000

Business type: Flooring store

LL Flooring (Lumber Liquidators): what do users think?
celeste fudge
celeste fudge: We love our honey acacia floor from here. The guys here are so nice and helpful. We were even in a hurry and they accommodated us. Thanks so much and give them all a raise:) Prices were very good for a lifetime floor!
Response: Dear Celeste, Thank you for sharing your feedback. We are happy to hear that you have had a positive experience and hope to work with you again in the future!
Kia Wilson
Kia Wilson: I wish I could give them zero stars! This has to be the most unprofessionally run corporation I have ever interacted with. The managers are rude (store) and unresponsive (regional) and they contract with people who operate the same way. I’m not surprised to see their BBB rating as a F. I filed a complaint with the corporate office and still am waiting to hear back from the regional manager. I will say that Austin (flooring associate) is nice. Maybe if he was the manager, I would’ve had a different experience.
Response: Hello Kia, Thank you for your review. We are sorry to hear the service you've received has not been up to our typical standards. We appreciate you bringing the occurrence to our attention. Our customers are important to us, and we want to ensure your concerns are addressed promptly. Please give us a call at 1-844-455-3566 or email your contact information to LLResponse@lumberliquidators.com so our Customer Care team can assist you further.
Nazmun Zaman
Nazmun Zaman: I went to shop at LL Flooring with minimal knowledge of any kind of flooring and came out of the store with confidence and had a clear idea of what I wanted. The sale rep was very polite and knowledgeable. He broke down everything step by step. I had a lot of questions to ask and he answered all of them patiently and with a smile! I would recommend this store to all my friends who want to remodel or change flooring.
Tmoe “KD” Collier
Tmoe “KD” Collier: My wife and I came to this store to get information about flooring for our home and was greeted by Terrance, We were very impressed by his level of professionalism and knowledge of the product. He was more interested in selling us the perfect floor rather than just making a sale Excellent Customer service. We look forward to continuing our project with Lumber Liquidators.
William Patterson
William Patterson: Austin has taken care of us twice now. Awesome guy, very knowledgable. Its like working with your favorite neighbor to get flooring done in your home. Felt like I should buy him a beer after he took my money.
Daniel Gao
Daniel Gao: It was my first time at the new Woodbridge store, and I was greeted by Heather and Dan. I was looking to redo my floors for my office space. I needed flooring, baseboards, and room transitions. Dan was very knowledgeable on their floor products and both Heather and Dan were able to match me with some vinyl flooring that was able to last a long time and fit my tight budget. Their basic baseboards really are lowest price in town.

20. Cardinal Distributors, Inc. - Forestville

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Cardinal Distributors, Inc.
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Address: 8150 Cryden Way, District Heights, MD 20747

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (301) 420-0500

Business type: Flooring contractor

Cardinal Distributors, Inc.: what do users think?
Ashley Doot Vaughn
Ashley Doot Vaughn: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueWe had both hard floors and carpets installed in our home. Cardinal Distributors was very easy to work with, and has the best prices in the area by far! Installation was easy (for us) and completed professionally and looks perfect. We 100% recommend Cardinal Distributors for all your flooring needs.Service: Install flooring
Destini H.
Destini H.: What can I say about Cardinal Distributors! I will start off by saying that after a failed attempt at getting carpet installed with another local company, I contacted Cardinal Distributors the day before Thanksgiving 2020 asking the craziest question... which was...Do you have carpet available that can be installed today? I was in desperate need of getting carpet the same day because I had family coming to stay with me that evening and we needed to make sure the space was ready for them, which meant the flooring needed to be installed. Chris, the sales rep that answered my call was courteous and tried to get me the help I needed by first connecting me with a carpet installer. After solidifying that if I found carpet that worked for me, it could indeed be installed the same day, I headed over to their showroom. Chris helped me find a quality carpet and padding and at a very good price. Chris was very personable and honest. This was greatly appreciated especially after the poor experience I had with the other carpet company. I will definitely recommend Cardinal Distributors to anyone who wants quality carpet, good service and affordable pricing. And last but not least, I really like my new carpet. Service: Install flooring
Response: Destini, we're so glad we were able to make this work for you. Hope you enjoy your new carpet for years to come!
DC-Carlisa1219
DC-Carlisa1219: Positive: Professionalism, Quality, ValuePurchased tile and carpet from Cardinal, reasonable prices. Love the customer service from both Adam and Chris.
Melissa Rosario
Melissa Rosario: Positive: Punctuality, ResponsivenessI haved referred my client to this company for purchasing carpet and resending hardwood floors. They are competent and very professional, but most of all, they offer great prices. i always get an appointment reminder the day before and they show up right on time. I definitely recommend them for your flooring needs.Services: Repair flooring, Install flooring
Response: Thanks for the kind words and the referrals Melissa. We look forward to doing more business in the future!
Stephen Palmer
Stephen Palmer: Positive: Professionalism, Punctuality, Quality, ValueThe guys from Cardinal Distributors were extremely professional and on time. The were able to work quickly, get the job done, and were very friendly. I would recommend this company to anyone!Service: Install flooring
Robert Bodrick
Robert Bodrick: Please read the update at the bottom. Almost one year later still have ripples in the carpet. Installers do not do a good job cleaning up after themselves. Customer service is very good. They have come out and reworked the carpet when called. Would not purchase from them again. Update: A little over two years after installation I reached out to inquire what I could do to remove the ripples in my carpet. To my surprise Chris sent a team out to rectify the issue. There has been no recurrence thus far. Cardinal Distributors stands behind the products as well as workmanship. The tireless efforts of Chirs, the manager, makes me reverse my original one star rating to a five star because if there is an issue it will be fixed
Response: Robert thank you so much! We'll always stand behind our work. We're so glad that we were able to get this issue fixed for you. Have a great one!
Cassie Sealing
Cassie Sealing: Chris and the team at Cardinal are fantastic to work with. They truly care about each and every customer they do business with. They operate like a well oiled machine, meeting their customers demands and always on time. I highly recommend Cardinal for all of your flooring needs.
Response: Cassie, thank you for your kind words and all that you do to help us acheive our goals; the highest possible marks in customer service!
Dana Dyson
Dana Dyson: I just wanted to take this opportunity to share my experience with Cardinal Distributors. I purchased some laminate flooring for a project I was working on and I can’t say enough great things about Chris! My first experience with Chris was over the phone when I was trying to get pricing on a particular flooring product. He was so helpful answering all my questions about the products durability and installation. He was also able to offer me extremely competitive pricing on the flooring and in fact beat all the other competitors. The second time we interacted was after my flooring was installed by a flooring contractor that I hired and he incorrectly installed my steps. I was so upset and I called Chris and he reassured me that we could work together to resolve it and he did just that by helping me reorder items needed to repair the steps and recommending a qualified installer. I’m so impressed with the customer service and flooring that I received and would highly recommend this business to any of my family or friends.
Response: Dana, thank you for your review. As a heads up, we still have some stair nose here and waiting for you! :)
Deanna Schafer
Deanna Schafer: I work with Cardinal Distributors on a regular basis for carpet and flooring for my clients. Chris is amazing to work with and has helped me locate some hard to find flooring. He always keeps me in the loop on lead times for popular items so I can make sure my clients can have their materials delivered on schedule. I highly recommend Chris and Cardinal!
Response: Deanna, thank you for the review. It's been a pleasure doing business with you in the past, and I look forward to continued business together!

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