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1. Capitol Skyline - Washington

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5
1629 reviews
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Address: 10 I St SW, Washington, DC 20024
Telephone: (202) 488-7500
Business type: Hotel
BigTexXxDogg Tex: Stayed here in March 2020 right before "pandemic" was in full swing, we had a great stay. The breakfasts were amazing and it is in a great location I could see the top of the capital building from my room.
Jen Fitzpatrick: I prepaid for my room months ago through Hotels.com. I was traveling to run in the Credit Union Cherry Blossom 10 Miler and needed something within walking distance to the start. 11 hours before check-in, I was notified that the hotel canceled my reservation. Needless to say, I was unable to find other accommodations less that $400/night.
Jason Alredge: The hotel is used to help homeless people through a program called PEP-V. The rooms are spacious with microwave and mini-fridge. In addition, there are a bunch of stores and a Metro station to go wherever you want.
Center Mass Content: Closed since Covid hit. Cool retro-vibe to the building(been updated) enjoyed previous stays & the Capitol Views are un paralleled.
Jim Tolbert: Hosted a training with 90 people. The hotel was great. Staff were courteous, rooms were clean and nice. Not too high price considering the great location. The food they brought in to the training was very good. And a nice complimentary breakfast. Oh yeah, the location is amazingly close to House and Senate office buildings for fly ins.
Adimu J: This hotel is just okay. Checking in was okay. The lobby looks very nice and the room was a decent size. The floor I stayed on smelled of mildew which was a turn off. The bathroom was small and the tub was peeling. It was peeling so bad I thought it was dirty and went and brought products to clean it. There was also a bug in the tub and I could not control the air in my room. It was heat only which is crazy to me. There were also a few stains on the linen.
2. Waldorf Astoria Washington DC - Washington

5
1712 reviews
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Address: 1100 Pennsylvania Avenue NW, Washington, DC 20004
Telephone: (202) 695-1100
Business type: Hotel
Adam Brozowitz: Coming here was the best decision!...our expectations were blown away and to say this place is FORBES 5 star Rated is and understatement. I would give it 10 if I could. Every person we interacted with gave over the top service and the rooms were to die for. In room Dining was somthing out of a movie and the view of the inside of the hotel was extravagant. Definitely will be returning in the future.
Ken F: Great stay, excellent hotel staff. We were there for the wedding. The hotel is pricey but for events such as wedding where we had discount code it worked perfect for us from price perspective.
Christin Myers: The bar price gouges. A Toki old fashion is MORE than an entire bottle of Toki. Outrageous.
Response: Hi Christin Myers - We're very sorry we failed to meet your expectations. Can you please reach out to us at https://help.hilton.com/s/contactsupport to tell us more about your stay? Thanks for taking the time to share your feedback, and we do look forward to hearing from you.
R O: Great hotel. Lobby service is great. Ask for Andre.
Jamie Griffin: Beautiful architecture on this building. Did not walk inside.
Pepe 18: Stopped in to see the hotel and have a snack on a cold weekday afternoon. Like all of the Trump properties I have been to the staff was well trained, the property was perfectly clean and impeccably decorated. Would definitely come again. Would love to stay in one of the rooms that has the circular portion on the corner.
Mark McCormack: This hotel is beautiful in every way. The food was fantastic and like most Trump properties the service was amazing. We grabbed a quick bite and some coffee. I had the eggs Benedict and it was perfect. My wife had the steel cut oats steamed in milk, she loved it. The picture is taken from our second story seats over looking the lobby.
3. Grand Hyatt Washington - Washington

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5
4222 reviews
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Address: 1000 H St NW, Washington, DC 20001
Telephone: (202) 582-1234
Business type: Hotel
Joshua Russell: The Grand Hyatt is a very large hotel near Chinatown, just a couple blocks from Capital One Arena. They have a covered car pull through if you are arriving by car which is nice in case of bad weather but can get a bit busy as it doesn’t seem anyone really is directing people. Once inside the check in desk is to the left rear of the very large lobby. The front desk staff is very nice and efficient. We were able to get checked in very quickly and able to get to our room with ease. The elevators are at the back of the lobby. There were about 6 elevators so you don’t have to wait long to catch one. The room is very spacious and very comfortable with a very nice sitting chair as well as a desk. We had a king bed and it was very comfortable, though one extra pillow would have been nice as there were three pillows so if there are two people both could have two. The bathroom is nice as well with good shower with perfect amount of water pressure. One thing you will notice is that in the hallways and lobby areas they are pumping a scent through the ventilation system. While I found it very nice others may be turned off by it. Overall it was a good hotel in a great location.
Melissa Marie: Great hotel location and close to major tourist areas and shopping. Room was a little dirty in places, but nothing major. The bathroom mirror still had water spots. Desk was dusty and chair had crumbs in it. The shower head was not adjustable and shoots straight out instead of downward. You may not get told at check in what the amenity fee includes. If you ask, they will give you a paper, so you will know what you are entitled to. There is a Starbucks and restaurant inside the hotel. Hotel serves breakfast for free if you are a high level Hyatt member or you can pay for it. The gift shop offers a variety of items, not just souvenirs. Self parking garage is also connected to hotel. It costs $45/day with no in and out privileges. Valet is $62/day, but does include unlimited in and out. The garage elevator goes straight up to hotel lobby. The Metro station is in basement area of hotel and easily accessible to get to and from hotel. Staff was super friendly.
Nene W.: I spent Christmas night at Grand Hyatt Washington this year. It was my second time with them and I had a wonderful time! The staffs were really nice and helpful. If you like to drink and chill, don’t forget to check out their bar. The room was clean and comfortable. Plus, they also have the best breakfast which is available from 7-10am. I will definitely go back to this hotel more often. It was a great experience!
RITA LIN: We had a wonderful stay. The staff were so polite, nice, respectful, friendly and accommodating. The only concern we had was, wishing the vent in the bathroom would have been stronger. The mirrors would fog up easily during a hot shower even with the door open. Over all though , a very relaxing stay, we will return once we are back in town. Thank you!
Kim Nguyen: The Grand Hyatt is located near Chinatown and it’s extremely convenient for us to get around. We were able to walk everywhere during our stay. The online check-in process was easy and quick. I was able to request for early check-in and got our room by 12pm instead of 3pm. That was definitely a plus in my book. The hotel lobby was really massive and beautifully designed. During our stay, there was a medical conference. It was busier than usual and we had to wait some time for the elevator. Our room is across from the Sax restaurant and lounge, so it was really loud at night. There were a lot of honking, screaming, and car noise. Overall, it was a good stay for us. Oh, they also have a Starbucks right inside the hotel.
4. Kimpton Hotel Monaco Washington DC - Washington

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4.9
1113 reviews
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Address: 700 F St NW, Washington, DC 20004
Telephone: (202) 628-7177
Business type: Hotel
Shining Starzz: I’ve stayed in hotels all around the world and this is my favorite. Front staff was friendly and sociable. Check-in was easy. Free happy hour in the evening. High vault ceilings in the rooms, which are well decorated. Large full mirror in the rooms and little things like the jewelry box, umbrella, yoga mat, exotic animal print robes and natural soap make a big difference. Only disappointment was the view from my window.
Susan Payne: Friendly, attentive staff, spacious lobby and guest rooms with funky meets traditional furnishings, soaring ceilings, and comfy beds. Perfect location for Smithsonian and within walking distance to the Tidal Basin/cherry blossoms. We felt very safe walking around. Complimentary coffee in the mornings and wine in the evenings - a nice touch. Several very good restaurants within a few steps from the hotel in every direction, including a lively restaurant/bar with outdoor seating in the hotel’s own courtyard. We’re hoping to make this an annual trip!
Ray Bentley: This was the WORST experience of my life. When I arrived my room was not prepared at 3pm on a Saturday! We ended up not being able to change and we’re late to an engagement. I asked the staff when and why our rooms were not ready and they gave us no timeline until I asked for the third time. Upon asking the front desk attendant was extremely rude when I really tried to be overly nice about the situation. Upon my room being prepared they didn’t apologize and might as well have just thrown my hotel card keys at me. When I asked what they could do to accommodate the issues we experienced, she said nothing. They finally gave us fifty dollars credit to a restaurant at the hotel. When we went to check out they also tried charging us for the fifty dollars we used at the restaurant and basically called me a liar until I explained how terrible of a stay I had. Going further our rooms were not cleaned the entire weekend and they blamed it on staffing and Covid issues. They did not adjust our price even though we booked through American Express travel. The worst part of all of this was the fire alarm that went off at 2am requiring the entire hotel to exit. They chose to rent out there lounge on the roof that evening to a 21st birthday party in which someone pulled the fire alarm. This place is a frat house not a hotel. It’s very disappointing because the furniture and ambiance of the space was great. A manager was supposed to call me after I checked out and I have received nothing of the kind. Worst stay I’ve ever had in a hotel and I travel for work all the time. Location and hotel furniture fixtures plus, everything else was absolutely terrible. Disappointing. Zero stars if I could.
Chad Rea: Stayed here 4 nights for a work conference and must say it was disappointing for a luxury branded IHG/Kimpton property. The hotel absolutely has some bold decor choices (which I kind of enjoyed) with the furniture and wallpaper. Rooms - I stayed in room 218, the bed was too soft for my liking, and the pillows were not great quality. The room also had an unusual smell which I could not identify. The weather was in the low 30s during my stay, and the thermostat would not go above 65 no matter high I set the heater temperature (thankfully I like my rooms cold). The restaurant "Dirty Habit" was really good, the charcoal bun burger was phenomenal. The location is perfect, I was across the street from the Wizards arena, and within walking distance of a ton of great restaurants and all of the smithsonian museums. Big Plus! And I must shout out the exceptional service. The staff was excellent, front desk was helpful and check-in was a breeze. Waiting staff during the provided conference meals were very attentive. The bellmen were also friendly and accommodating. Daily housekeeping was great. And the complimentary wine (in evening) and coffee (in the morning) in the lobby was a nice touch. Overall, solid hotel, great staff, but desperately in need of a makeover.
Matthew Radomski: The service was fantastic. We were welcomed by Belinda at the front desk when we checked in. There was a small error with our reservation (used a 3rd party app) and it took them maybe 2-3 minutes to fix the error. Belinda and another gentleman at the front desk went out of their way to make upgraded accommodations for us, and ensure we had a great time. Throughout our entire stay, we were greeted by name and asked how everything was. I could not have asked for better service.
Jeremy: Unless you have a written guarantee that you will NOT be in a basement room, don’t stay here. The basement rooms are musty and provide a view of the sidewalk and garbage cans. Staff were less than helpful as I watched guests who arrived after me get checked in. All of this well past the posted 3:00pm check-in time.
5. The Jefferson, Washington, DC - Washington

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4.7
537 reviews
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Address: 1200 16th St NW, Washington, DC 20036
Telephone: (202) 448-2300
Business type: Hotel
Nick C: What an amazing experience staying at the Jefferson! My wife and I got away for a few days and to celebrate the NY! We were warmly welcomed from the first minute and upgraded to a wonderful suite for our stay. The room was amazingly comfortable with all the amenities expected of a 5 star property. Breakfast was top notch at the Greenhouse. To top it off the location was great for walking the city and seeing all DC has to offer! This place lives up to its reputation! Thanks to all of the staff!
Response: Thank you for the kind words! We hope we can welcome you back again soon.
Karen Koller: The Jefferson absolutely delivered a 5 star experience. The service was outstanding and all the little touches like a tv in my bathroom mirror or a stool for my purse went above and beyond what was expected. One of the best here. They have one of the best bar and restaurants I’ve had while staying in a hotel. The Quill and the Greenhouse had wonderful food and drinks ! Service was top notch. Every single staff member went above and beyond my expectation. A must if you are staying in DC ! So many amenities and extra touches.
Thomas Whitelock: It was a great stay from start to finish. The staff was very nice and friendly and tried to make sure we had everything we needed. When we walked up with our luggage the doorman ran out and gave us bottles of cold water, it was 96 degrees that day, it was appreciated. I drank 2 bottles before I was even checked in. One thing that stood out, my wife used the extra pillow from the closet the first night we were there. The next day, house keeping put out 2 extra pillows. That was a nice touch that they noticed and made a change. The slippers were an unexpected bonus. We had room service for breakfast during our stay, one thing, the food does come faster than the estimated wait time, so be ready. I loved the lemon ricotta pancakes. It sounds like an odd combination, it is not. I am not sure it is why I gained 3 pounds, but I am sure it did not help. There are 2 areas that need improvement. The toilet paper, it is not good, it just feels cheap. Also, there is no vent fan in the bathroom and it gets really steamy in there. One is an easy fix, the other not so much.
Raj: The lobby area, the rooms, the library, the books, incredible, impeccably inviting and beautifully laid out and designed. This is the Best hotel in DC without a doubt. Just had dinner, and oh boy, that was something else. Food for sure was amazing, but service, friendliness, and good natured cool warmth of the staff, a whole other level, Katie and John were my servers, honestly, no words. Jefferson hotel is for sure the Best!
Response: Thank you for the kind words regarding your recent visit. We’re so glad you enjoyed your time on property and that you received great service from Katie and John in Quill!
Jonathan Holloway: Our 2-night stay was excellent. The service and amenities from the entire team was great. In the restaurant, we had wonderful service from Abdel and Jorge for brunch and John in the bar. Everyone was very welcoming and provided excellent service.
Mott U D’Potyou: I spent four nights recently. The property is recently remodeled and quite nice. The building is stately. I was told that I had been upgraded twice from my original booking. (I expressed a desire for a room in the front of the building and that led to the second upgrade.) The staff are over-the-top accommodating. They spoiled me with kindness and flattery. After a couple days I found myself refusing the constant offers of service or assistance. So why a three? Well a big turnoff was the restaurant. My “deal” included breakfast. Who wants to run out in the morning searching for something to eat? Besides the pre-remodel restaurant had a Michelin star! That restaurant is no longer there. Currently, breakfast toast costs four dollars (two slices wrapped in a blanket). A frozen bagel is $6. Frozen Belgian waffles are like $19 or $20. I paid $11 for an iced coffee in the bar. I mean the food is very ordinary and costs an arm and a leg. I was told by one of the receptionists that the hotel allows $60 something for these included breakfasts. I guess that includes your tip. To be fair all these “top tier” hotels practice highway robbery in their bars and restaurants, probably figuring that a lot of the patrons don’t want to go out searching for food and drink. Whatever the reason I hate it and feel like it’s abusive. I’m not poor; but, I really have a problem with four dollar toast and an eight dollar glass of juice. And the staff, I came away feeling that they felt enormous pressure to be perceived as pampering the guest. That made me feel creepy. All I ask is to be treated with some respect. Yet I left the Jefferson feeling like the staff would be glad I was gone. They could stop acting.
Schan McLaurin: Went to the Greenhouse for breakfast! Food was amazingly delicious!! Small portion but very tasty. I spent $80 for breakfast and My husband was still hungry.
Sue Swezeny: A beautiful place. Only went for a cocktail stop. The Dreamsicle is a must have. Sweet, refreshing, and a nice jolt of vitamin C in the citrus. Yum!
Lauren Fiabane: From the time we pulled in to the time we left, the people of the Jefferson were exceptional. Katie at the bar. Susan, the historian. Yolanda at reception. Simply above and beyond service, delivered with sincerity and passion for what they do.
6. Four Seasons Hotel Washington, DC - Washington

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4.7
1684 reviews
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Address: 2800 Pennsylvania Avenue NW, Washington, DC 20007
Telephone: (202) 342-0444
Business type: Hotel
julie c: We just spent the weekend here and loved the entire experience. The room was nice, clean and stylish but the people are the ones who made it a great visit. We were greeted by any employee we came in contact with, by name when they knew it. The bartenders were great, remembered our drinks from the first night, took time to converse with us despite how busy they were. We will gladly return on our next trip to DC.
Kimberly W.: Our family has celebrated many special occasions at this property. The entire staff, especially Nicole, are the absolute best! They always remember us and provide the most impeccable care during our visits! I highly recommend this property, the ambiance and amazing staff ensure we always return!
Joe J.: Most likely the best hotel in Washington DC. The experiences are top notch, from the brunches on Sundays to the ambient spa treatments, this hotel is the epitome of a 5 star hotel. Definitely check it out!
Response: Yusuf, thank you for taking the time to share your rating!
Aisha Lynette: After the sudden illness and transition of my father I needed a staycation. The staff at the Four Seasons was absolutely incredible. My every need was met. Kudos to the team.
Sharon Walker: Learned they offer spa services.and that the all you can eat buffet is on Sundays only between 11am and 2pm.
Aaron Grey: Celebrated wedding anniversary with Sunday Brunch, and it was absolutely great! So much variety, great food, great service...just everything was great!
Dasha Zhukova: Full disclosure: I have worked with Four Seasons for some time but this was a personal visit for my family and I. I had high standards and Marc and his phenomenal team did not disappoint. Housekeeping, concierge, reception, and dining were all top notch. Their team had done their research on me and my family from my many other stays with their properties and applied their knowledge subtly to my stay. They are magicians of the hospitality industry and set a standard for others to aspire to.
Brian Peddie: Great drinks and service. Iconic bar with a lively but professional setting.
7. The Mayflower Hotel, Autograph Collection - Washington

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4.5
2785 reviews
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Address: 1127 Connecticut Ave NW, Washington, DC 20036
Telephone: (202) 347-3000
Business type: Hotel
Alok Sinha: Had a wonderful stay here for 6 days. The room was big and clean. The staff were friendly throughout the stay. The doormen were very nice always quickly chatting with us and opening the doors for us. There was coffee and tea available for free every morning which was a big plus. The main advantage to this hotel is how central to the city it is. It is only a few minutes walk to the white house and also several great restaurants. It is on the same block as a red line train station which made it super easy to get around the city. Would highly recommend staying here it you are in Washington D.C and want to easily take public transportation to all the landmarks of the city.
Response: Dear Alok Sinha, A wonderful stay; thank you! Your kind words are truly appreciated and I will be sure to share your comments with the rest of the team. We hope to welcome you back again soon. Sincerely, Shelly DiMeglio General Manager shelly.dimeglio@marriott.com
Christine: It’s the last night of my week long stay at the Mayflower Hotel & it is by far the most immaculate, comfortable yet not sterile space loaded with amenities & hospitality driven employees. Beautiful, rich feeling, spacious rooms… with great water pressure. I upgraded on Friday night & saved $10/night to have a 3 room “suite” so make sure you are getting those weekend savings! Please take care of your bellhops, door men, bartenders, all of the good people with tips large or small proving it’s the appreciation that truly matters and in return they go out of their way to make sure you feel like your a rockstar. Good food, rather small selection at restaurant/bar, but it gets a bit pricey & so does parking.
Response: Dear Christine, Thank you for taking the time to post about your visit to The Mayflower Hotel. Your kind words regarding your visit are appreciated and we hope to welcome you back again soon. Sincerely, Shelly DiMeglio General Manager Shelly.dimeglio@marriott.com
Ukvayat Hanak: A building infused with elegance and beauty that captivates and relaxes the weary traveler. Service was polite and helpful every time. The beds comfy, temperature controls great, and rooms spacious for a crowded DC area. Only had two issues: an excessive amount of pubic hair left uncleaned behind the toilet area and some of the furniture/carpet needed a good cleaning to bring it to tip top shape. Everything else was outstanding.
Response: Dear Ukvayat Hanak, Outstanding; thank you! Your kind words regarding your recent visit are truly appreciated as are your comments regarding some of the inconsistencies you experienced with housekeeping. I will be sure to share your feedback with the team and do hope we can welcome you back again in the future. Sincerely, Shelly DiMeglio General Manager shelly.dimeglio@marriott.com
Anne Marie Smith: The Mayflower is a beautiful hotel. The room was not large, but it was very comfortable, with one exception. The desk chair was very low and had a cushion that sank you even lower. If I had needed to do a lot of computer work, I would have had to request a different chair. As it was, I was in a meeting all day so it was workable. The thing I liked the best was the ability to control the fan. I am a light sleeper so it was wonderful to be able to turn the fan to stay on continuously instead of having the on and off that you get with an auto setting. I was not bothered by noise at all...a big win.
Response: Dear Anne Marie, Thank you for taking the time to post about your visit to out hotel. While I was pleased to read that overall, you found your accommodations to be comfortable, I do apologize if the initial desk chair was not conducive to working in your room. I do hope we are able to welcome you back again soon! Sincerely, Shelly DiMeglio General Manager Shelly.dimeglio@marriott.com
Hampus Engstroem: Definitely enjoyed my stay at this hotel, definitely high-end and the service was excellent! The only criticism I have was during the first night I was in a room that had an AC duct right outside the window going up the wall, it was so loud that it sounded as if there was a jet engine sitting right outside my window. Barely slept that first night. The next day I talked to the front desk about it and they promptly switched me to a new room without any issue. Definitely top tier service!
Response: Thank you for taking the time to post about your recent visit. While I was disappointed to read that you had a restless first night, I am so glad that our front desk team was able to assist to ultimately make your stay a comfortable one! I look forward to welcoming you back again soon. Sincerely, Shelly DiMeglio General Manager Shelly.dimeglio@marriott.com
Tasneem Jama: I would have to say one of the best hotels I have ever stayed in. From the beginning of check in, the room that was originally assigned to me had an issue with flickering lights. The reception immediately checked to see if there was another room and switch me out to another no questions asked. The bedding is so comfortable, all I wanted to do was sleep in all day. Housekeeping were very friendly and cleaned very thoroughly. The location was fantastic, it was close to everything, sometimes even walking distance. They provide complimentary coffee and tea in the mornings in front of the lobby until 10:30am and as a coffee addict, it was good enough to drink as the first cup of coffee. Connected to the hotel, is this little all day breakfast that serves amazing breakfast. I would definitely not hesitate to book Mayflower!!!
Charlie Edwards: Would recommend. Stayed here two nights for a work convention held in the meeting rooms of the hotel. Nice room, spacious, up-to-date and well maintained fixtures and decor. The meeting rooms were good for our convention of maybe 200-300 people.
Response: We are glad that you enjoyed your visit!