Best Ihg Hotel Hotels Washington Near Me

Adrienne Messe: The staff at the InterContinental on the Wharf D.C. is all-round amazing. I am so happy we chose this venue for our recent event. Every member of their team is truly hospitable, and they are dedicated to every client’s success and every guest’s experience. The Sales and Event Managers were helpful/agile partners to us through multiple event date and contract changes, thanks Mayte & Alicia! The Banquet Director was dependable at every moment for our 3 day-event and made sure everything was executed to perfection, thanks George! The hosts at the front door/front desk helped all the guests in our room block have an easy and enjoyable stay for the duration of our event. Thanks to all for helping make our event a success!

Hope Poulsen: Pool is WAY smaller than pictures, we were all shocked at how small. The pool deck gave me and every single one of my friends splinters. And, there are only 5 lounge chairs for the entire pool. Staff is very friendly, but we had to ask for the same requests multiple times. So they seem a little disorganized. Room was very nice & clean and the location is perfect! I chose this rating because of the value - it’s not a terrible place to stay by any means, but you don’t get what you pay for. Not unreasonable to have high expectations when paying almost $500 a night, and this place did not meet those expectations.

Rachel Vannoy: Very clean! Good service! BYOTP

M B: This was our first time staying at this hotel and it completely served its purpose. First the location - it is across the street from the department of Education and one block from the Air & Space Museum. There is a Starbucks on the corner of the hotel and several restaurants on the same block including a McDonalds. This hotel has a parking garage under it making parking very convenient. Parking fee is charged by the hotel per day and we had in and out privileges throughout our stay. There are two restaurants inside the hotel and a small convenience store next to the front desk. The lobby is more upscale than I thought it would be and staff was nice. We got into our room the first night later in the evening and our AC wasn’t working. We called the front desk and within minutes, a maintenance worker was at our door. He changed out the wall thermostat which didn’t resolve the issue and called for assistance to bring a new AC unit. They changed that out within minutes and discovered that there must be a wiring challenge that would take more time to resolve. They contacted the front desk, got us a new room and they walked it to make sure it was in perfect working condition before bringing us the new key cards. They offered to help us move but we were fine getting ourselves to the new room. This was the only challenge we experienced during our stay and these two maintenance technicians were absolutely wonderful. We forgot to get their names but they were on duty Friday, May 20, 2022 in the late evening. Nothing is a short walk in Washington DC as buildings are huge and the distance is deceiving. Every day we walked more than 7 miles and at the end of each day I walked back to the hotel to pick up the car to pick up my Mom to keep her from having to walk back. All throughout Washington DC, there are bicycles and electric scooters available to rent electronically on the spot to make the walking shorter and to get places quicker. We didn’t use them this time but they are a great benefit if needed. We did not eat in the hotel, but it is wonderful that the restaurants were there if we wanted to. This is a pretty perfect hotel to stay in when visiting Washington DC and we will most likely stay here on our next visit and recommend that you consider it as well. We didn’t take photos of the hotel, but it was very nice, clean, comfortable beds and we felt safe.

Hugh Shoff: We spent the night here before the Easter egg roll at the white house. It was exceptional. Easy to get in everything was right up front. You do pay for a premium but due to the location it was well worth it. The room was clean and nice. We had the high tea and that was quite the experience. If you go during the Cherry blossom festival we have the option of drinking tea with the Cherry blossom cuttings and that was quite the experience. I would highly recommend this. We only had pastries and coffee from the cafe and they were good. It is a five-star hotel.

Catherine Petty: Tea was lovely!! Would recommend highly for any events you have coming up. The staff was great, very helpful and the food was delicious. Surprisingly filling for it being so small. They even offer gluten free options. The harpist was also a lovely touch - she played beautifully. Will be back, especially around Christmas time!

Jess S.: I stayed here for thanksgiving back in 2019 and had a bit of an issue with concierge… the issue has since been resolved and taken care of… and all in all the room service was good and the hotel smelled fine. The hotel is beautiful but in a vintage way but … Flash forward to Feb 2022, I walked into the hotel to use the facilities and even with my mask on I noticed the lobby and hallway to the had a strong musty odor like that distinct moisture damage odor not saying that the hotel has moisture damage…but it’s clearly old and smells as such…and is in need of a renovation While I will most likely will stay at the Intercontinental in DC again in the future it will definitely be at the newer location at the Wharf

S R Das: Disappointed to see that the service at this storied Washington DC hotel has fallen substantially. This was my first stay here since the pandemic started. At the middle of the day - a busy time - there was only 1 person at the front desk. She seemed unsure of what she was doing, calling repeatedly for advice. I was second in line and had to wait 20 minutes. The line, meanwhile, was growling. Even though people asked her to get help (a second person), she ignored that. I found out later she had overcharged me (100 dollars more on the credit card, she added the deposit.) Yesterday when I got in at 950 pm thanks to a delayed flight, the front desk said that the kitchen was open for 10 minutes and would take my order. In the restaurant, however, the waiter said no. All in all, a less than ideal experience. As the person behind me said, no longer a 5-star experience and doesn’t justify the steep price.

Lisha Fairbairn: Could tell it was recently renovated and that some things had been rushed. Beds were clean and rooms were fairly clean as well. Staff were all very friendly and helpful! The pool area on the roof was beautiful, got some amazing sunset pictures from up there! My only complaint was that the parking garage was very poorly laid out. It had super tight corners, a single lane, and very narrow parking spots. We drove a minivan and almost got stuck in the ramp because we couldn’t make a turn. When we did park, the parking spot was the exact size of the vehicle leaving almost no room to open doors. Very nerve wracking. $47/night seemed like a lot for such a terrible ramp. Besides the ramp, we had a great experience and would definitely stay here again (just maybe with a different car or no car at all 😂)

Shivaprasad K: Very convenient location for tourists, close to the tourist attraction as well as the market place. Check-in experience was good. No in-house restaurant, coffee / tea in the lobby and room takes care of basic coffee/tea needs. The front desk provided us with a list of restaurants nearby. Many good restaurants, 2 blocks away make up for the absence of a restaurant in the hotel. Rooms are well furnished. A roof top pool is good for relaxing.

Chiana Hutchinson: This was a great location for us, we paid $50 to park our car overnight felt that should have been free. It was expensive but considering where it was located I suppose that explains it. They were doing renovations but it had no impact on us.

Scott Cook: My experience is probably a one off. There was a pride parade that made it difficult to reach the hotel without police escort. However, the room was very loud. My wife, daughter and I had horrible sleep because we heard everything from the people outside to other rooms. Suggest if you know there is some sort of event that weekend, you out out a notice to people with reservations.

David Hicks: It was a nice clean hotel , great location for visiting Washington.The only downside was no bar or restaurant on site and several of the drink machines and ice machines did not work on several floors.

Erik Kursetgjerde: Smelling of smoke, not clean rooms - and blaming renovations. Renovation were half done, and the bathroom is also in need of renovation. For this price one should expect more.

LoveGun: Horrible customer service, stay away…… I reserved a few weeks in advance for my room. We showed up two hours early for check and I asked if we could atleast leave our car in the parking lot. We were told no we had to move it, we had to wait for check in. We returned back for check in at 1500h and our room wasn’t even ready until 1545h. When we got to our room it wasn’t the room we booked, when I asked for my room they told me there was nothing they could do about it. They were willing to show me a room another guest was going to get but they were unwilling to change our room. I’ve stayed at a lot of Holiday Inns with my family for business and leisure. This was by far my worst experience. Thank you so much Hilton for correcting their wrong doing and giving us a great customer experience!

Thomas M. Pino: The electrical outlet in our bathroom was not Ground Fault Circuit Interrupter (GFCI) protected and could cause electrocution. The toilet would make gurgling sound all night. The sink in the bathroom would fill very quickly, with the drain stopper fully opened. It was not a very good place to stay but made reservations ahead of time. Checked out early.

Luis Callejas: I recommend not going to this place. We had a very bad experience .I was there yesterday and the neighbors were blasting music. We called front desk to report it and they took 1 hour to put the music down. We had to get out of there because of screaming. When we were going to check out they didn’t let us until the next day. In the morning when we were trying to contact the manager to explain what happened, he was very rude and didn’t care. I don’t recommend this place especially if you have kids. The rooms were damaged, missing carpet, and damaged furniture. I am not putting 0 stars because it won’t let me.The managers name is Afron

Ken Hasty: Great staff and a decent complimentary hot breakfast. The rooms are dated and could use some TLC.

Dan Royea: I really enjoyed my stay here. Staff was very friendly and helpful. Hotel was very clean no matter what area I was in, either my room, at the pool and in the elevator. I really enjoyed the color changing water wall (be sure to check it out). And this is the first hotel I’ve been to that has a doorbell for every room. How cool is that? Plus the ring around the button changes red for do not disturb (also shuts off doorbell function) and green if you want your room cleaned. Nice indoor pool. Also has a nice restaurant/bar. Outside was just as clean as the inside was. It’s 30 minutes from the White House and 20 minutes away from the airport. I highly recommend staying here if your in the area.

Shaniece Gamble: I honestly did not enjoy my stay here. The one star is for the front desk receptionist’s they were all kind, and polite My room however was ok it could have been cleaner but that wasn’t even the worst part. It was very loud and a lot of traffic of in and out. I stayed in the 2nd tower 2411. The wall aren’t that thick. I would not stay here again nor would I recommend any one to stay.

S R: Pros: The pricing, the peaceful sleep, the microwaves in the room, the lobby. Cons: YOUR DEPOSIT WILL TAKE UP TO 10 DAYS TO RETURN. For this reason, I WILL TRY MY BEST TO AVOID ALL HOLIDAY INNS!! This is my 3rd Holiday Inn location and they have not returned my deposit! I stay at hotels weekly due to work and EVERY other hotel chain, (Hilton, Hyatt, Marriott, and Wyndham) returns my money within a few hours up to 2 business days. DO NOT STAY HERE IF YOU WANT YOUR DEPOSIT BACK STRAIGHT AWAY! Neutral: The 2 towers are shaped wierd. Its easy to get lost between the 2 entrances

Christina Williams: Hotel is in a great location, close to DC, very easy to get in and out of the city. Parking is absolutely horrible! They charge you to park at the hotel per night and there was not enough parking, had to park on the employee level and walk to elevator. The only nice thing is there was a lot of stuff within walking distance so once we parked we could still get to stuff. The only way I could get more towels was to go to the front desk even after calling guest services twice. The restaurant in the hotel was nice but they kept trying to get us to order more to raise the bill. I would not recommend this hotel for a long stay.

Tony Nguyen: The parking floors are very small and the spaces are compact with spiral narrow rams which are not easy to get in and out of at the busiest times. Also, the trapped air is so staunches once you’re inside the hotel. It made us cancel our 1-night stay after we went to the room. The $200 per night room didn’t look like anything on their website. We asked for a King bed and got two Full-size beds. A crook (no name tag) at the Lobby told us there will be a cancellation charge of $187.37 if we don’t take the room. We contacted the bank about the fraud charged and were told a new card will be mailed. It shows on the new card statement so we had to close the account. Please help if anybody knows how to sue this hotel and have it close for good. Never again with Holiday Inn for us.

Susan Payne: Friendly, attentive staff, spacious lobby and guest rooms with funky meets traditional furnishings, soaring ceilings, and comfy beds. Perfect location for Smithsonian and within walking distance to the Tidal Basin/cherry blossoms. We felt very safe walking around. Complimentary coffee in the mornings and wine in the evenings - a nice touch. Several very good restaurants within a few steps from the hotel in every direction, including a lively restaurant/bar with outdoor seating in the hotel’s own courtyard. We’re hoping to make this an annual trip!

Ray Bentley: This was the WORST experience of my life. When I arrived my room was not prepared at 3pm on a Saturday! We ended up not being able to change and we’re late to an engagement. I asked the staff when and why our rooms were not ready and they gave us no timeline until I asked for the third time. Upon asking the front desk attendant was extremely rude when I really tried to be overly nice about the situation. Upon my room being prepared they didn’t apologize and might as well have just thrown my hotel card keys at me. When I asked what they could do to accommodate the issues we experienced, she said nothing. They finally gave us fifty dollars credit to a restaurant at the hotel. When we went to check out they also tried charging us for the fifty dollars we used at the restaurant and basically called me a liar until I explained how terrible of a stay I had. Going further our rooms were not cleaned the entire weekend and they blamed it on staffing and Covid issues. They did not adjust our price even though we booked through American Express travel. The worst part of all of this was the fire alarm that went off at 2am requiring the entire hotel to exit. They chose to rent out there lounge on the roof that evening to a 21st birthday party in which someone pulled the fire alarm. This place is a frat house not a hotel. It’s very disappointing because the furniture and ambiance of the space was great. A manager was supposed to call me after I checked out and I have received nothing of the kind. Worst stay I’ve ever had in a hotel and I travel for work all the time. Location and hotel furniture fixtures plus, everything else was absolutely terrible. Disappointing. Zero stars if I could.

Chad Rea: Stayed here 4 nights for a work conference and must say it was disappointing for a luxury branded IHG/Kimpton property. The hotel absolutely has some bold decor choices (which I kind of enjoyed) with the furniture and wallpaper. Rooms - I stayed in room 218, the bed was too soft for my liking, and the pillows were not great quality. The room also had an unusual smell which I could not identify. The weather was in the low 30s during my stay, and the thermostat would not go above 65 no matter high I set the heater temperature (thankfully I like my rooms cold). The restaurant "Dirty Habit" was really good, the charcoal bun burger was phenomenal. The location is perfect, I was across the street from the Wizards arena, and within walking distance of a ton of great restaurants and all of the smithsonian museums. Big Plus! And I must shout out the exceptional service. The staff was excellent, front desk was helpful and check-in was a breeze. Waiting staff during the provided conference meals were very attentive. The bellmen were also friendly and accommodating. Daily housekeeping was great. And the complimentary wine (in evening) and coffee (in the morning) in the lobby was a nice touch. Overall, solid hotel, great staff, but desperately in need of a makeover.

Matthew Radomski: The service was fantastic. We were welcomed by Belinda at the front desk when we checked in. There was a small error with our reservation (used a 3rd party app) and it took them maybe 2-3 minutes to fix the error. Belinda and another gentleman at the front desk went out of their way to make upgraded accommodations for us, and ensure we had a great time. Throughout our entire stay, we were greeted by name and asked how everything was. I could not have asked for better service.

Jeremy: Unless you have a written guarantee that you will NOT be in a basement room, don’t stay here. The basement rooms are musty and provide a view of the sidewalk and garbage cans. Staff were less than helpful as I watched guests who arrived after me get checked in. All of this well past the posted 3:00pm check-in time.

Anthony Noyer: I totally agree with the guy who posted this “It was rather disappointing, it was not as good as the ratings said, and it is also 1.9 miles from the nearest metro station, not 1 mile. The breakfast was poor, but it was in walking distance of many great restaurants. The beds were comfy, but the room was tiny and so was the bathroom. The water pressure was fair but it took about 5-6 minutes to get hot and sometimes it would change temperatures in the middle of the shower unprompted. Overall it was a fair hotel but I wouldn’t suggest it to my friends”. I would also like to add that you gym area needs to be renovated with fresh new colors to freshen up up the room and attract younger demographics. It felt like going back in time to the 1990.

Jacqueline Christides: Very clean hotel. Beds & pillows comfortable. Rooms have refrigerator, microwave & coffee maker. Breakfast is included weekdays between 6:30am -9:30am. Breakfast is eggs, sausage, turkey sausage, selection of hot & cold cereals. Selections of juices, coffee, tea. Pancakes, muffins, bagels, fruit etc. Hotel has shuttle van to take you to metro station or Restaurants etc within 3 miles of hotel. Hotel has gym & pool. Definitely one of the best hotels and reasonable rates.

Jim Greene: I stayed at this Holiday Inn Express, June 7-9th 2022. The room was clean, the breakfast was stellar & although I wasn’t overly taken with the staff ( checking in & getting the van to the metro), I had a decent time. I do think since I’ve worked hospitality for years, there is room for improvements with the staffs issues. I am a timeshare owner & no welcome presents were offered.

Julia Endicott: This is hands down the worst hotel I have ever stayed in. First room we walked into had a disheveled bed that was clearly not made. After telling the front desk, we were given a second room which they claimed they just checked; however, when we went to the room the door lock was completely dead (meaning they did not just check the room). The last room we received was completely unsanitary with red marks on the bathroom walls and dirty carpets. To top it all off, our friend who was staying in a different room received a room with no shower curtain and then got bug bites. With that being said, we were so disgusted that we did not stay the remained of our trip. We were told we would receive a refund for the nights we didn’t stay, but we haven’t and they are impossible to get a hold of. After checking out early from the Holiday Inn, we went to the Crowne Plaza College Park which was a 10/10! Highly recommend staying there. Overall, I would never in a million years stay at this Holiday Inn Again. I would give it zero stars if I could.

TEMITOPE FOWORA: Disclaimer. I do not think this hotel represents all Holiday inn locations. This review is specifically for the Greenbelt location. As much as they projects cleanliness My room does not reflect that. It does not looked cleaned I doubt it was inspected before tagged to be ready for anyone to check in. Food crumbs, cob webs and stained carpet and ceiling where clearly visible. No staff reached out, even after compliant. I checked out early to keep my calm.

Tasha Newbill: Hotel is dated, and could def use some upgrades. The baseboards in the bathroom were dirty and dusty. The shower could have been cleaner as well, was good water pressure and hot. The bed was comfortable. The hotel itself was quiet(hallways). I stayed on the 7th floor. It was just not up to my standards. The hotel was in a nice location and close to alot of stuff. I wouldnt stay here again unless it gets updated.

Christine Halk: Great access to Metro system. No microwave in room, no pool open, no free breakfast. Great housekeeping service. Secure card only elevators. Rusty metal in bathroom, but amazing water pressure. Never fixed shorting lamp in room even after notified 1st day. Beds fine.

BigmanDon: Exceptional hotel. Treated like VIP. Food was pricey but exquisite. Located very close to airport. No airport noise. Staff friendly and kind. Rooms Exceptionally clean, comfortable and spacious. Beds were very comfortable. Very quiet to sleep. Bathroom was very clean. Top of the line hotel.

Sophia Wrightu: Great location and friendly staff, however the rooms were poorly cleaned. We were offered a different room, however that room was also poorly cleaned. Heavily stained bed skirt, hair on the sheets and toilet, and a bug on the bathroom sink. The rooms did not smell fresh and the carpets are in need of a deep cleaning.

thelazywombat 13: Great hotel! Spent about 5 days here for a trip to DC and really liked it. The breakfast was good, and the access to Starbucks was also nice. There is a nice patio with games as well seating that my friends and I enjoyed. Location is also very close to the metro station, which saved us a lot of time.

Nima Patel: Worst customer service I’ve ever experienced. Incredibly rude and not accommodating. After a long day of travel we were only met with attitude and unkindness. After starting our day at 6am, with countless flight cancelations and delays, United gave us three hotel vouchers. We got in at 10:30pm, didn’t get checked in until midnight. We were promised 3 rooms, but my whole family was forced into staying in 1 room. They made it seem like finding even one room was a hassle, despite other people checking in after us. Just asking for another room resulted in the desk clerk going off on us. I personally did not feel comfortable even getting water from their market or asking for extra towels. We were there for only 5 hours and every single hour was filled with loud music and noise from our neighbor. We were placed in a connecting room and the walls are paper thin. We complained multiple times, but there was no improvement and the noise did not lessen. To top it off, we went to use the printer, not only was it broken, but when we brought it to the desk clerk’s attention we were only met with a simple shrug. All around a terrible time and wouldn’t wish that type of treatment to anyone. Avoid at all costs.

Renée: Pros and cons— Cons: To Google maps and IHG. Google stated this was 8 minutes from my destination. NOT! And from the employee standpoint..ahem.. IHG... please get them renovated!! Pros: Staff, hkpg and the girl at the front desk who greeted me were wonderful! (give them a raise!) Clean but dated rooms. Breakfast was yummy, just like the one at my hotel!👋😄

Jean Royall: Everyone we met was extremely professional. From the front desk staff, to everyone on the phone. We also really enjoyed ourselves at the spa - the facilities are great and the massages were amazing.

Charles Del Campo: Extraordinary place with full amenities to meet your travel schedule. Modern room with beautiful decor. Very large rooms, everything is new, clean and spacious. Hospitality Management and staff are superb. Great parking, safe location, easy access to expressway, 25 minutes away from Capital Hill, and walking distances of great restaurants. I was here on bus and was treaded like VIP.. thanks guys!

Victor Cortes: Great hotel. Very clean friendly staff. Rooms could be quieter, they were comfortable. Rooms are updated bathrooms look very nice. Shower handle was broken in ours no big deal.

T Blake: Staff is wonderful and go out of their way to accommodate guests needs. Rooms are comfy and cozy with amazing beds. 1 bedroom suites are double the space of the studios and are beautiful. I feel at home here

Katherine Barstow: Was greeted at desk by a gentleman in a plain white t shirt and jeans, not professional, and some guests making a complaint. Found the pool and hot tub was closed by a handwritten note at front desk. We specifically booked this hotel for those amenities. Our room on the first floor was in no way a soundproof room, highway traffic and other guests noise, caused a sleepless night. However the room was clean and the breakfast selections were nice.

VonRico Toote: Had an amazing stay here. The breakfast was way better than most hotels. Andrew reallly made sure we had an amazing experience: id absolutely recommend

Amelia Combs: The hotel lobby and rooms were nice and clearly newer. Rooms were relatively clean, but there was hair on floor of bathrooms and brownish stuff on the bathroom wall. Water pressure was pretty bad, but plenty of hot water. Also, the apartment was not appointed for a large family (7) staying, including not enough towels, silverware, bedding (for pullout), etc. We were surprised that the pullout didn’t have bedding and had scrounge for some late at bedtime from housekeeping. You’d think if you advertise that up to 8 can stay in a suite, you’d have enough settings and bedding for all of them. The pool access key reader didn’t work and you had to go find someone at the front desk to let you in. Also, towels not available at pool. They also said pool and spa, though it was just a pool. Not sure what they considered the “spa” portion. Continental breakfast was well below average. We got there about 8:30a and it was slim pickings. When we asked if they would be restocking empty items, they said no. They didn’t even respond to another guest’s request for more coffee. I could see if it were close to ending time, but that wasn’t the case either morning for us. Also, there were piles of trash outside most rooms in the hallways that were left uncollected most days. Pretty gross. But our biggest complaints were that the hotel reeked of marijuana smoke, so much so that we could smell it strongly in our room. Not a pleasant way to sleep at all. Also, one night we were there and a tornado warning was announced. We exited our 4th floor room and asked at the front desk where the tornado shelter was. She said she didn’t know and just kind of shrugged. We ended up sheltering in the first floor laundry room until the warning passed. No communication from staff at all. Ice machine on 3rd floor was broken. First floor was fine, but it’s crazy they don’t have one on every floor. Our last night there (of 3 total) the fire alarm went off three (3!!!) times total-10p, 1a, and 10a. The first time we were running our 5 kids through a shower and had to evacuate the building. The smell of marijuana smoke was so strong in the hall, that was no doubt what set it off. The 1am we were all fast asleep and the blaring alarms sounded nearly 20 minutes, even after we finally went to the front desk and were told some kid had set the alarm off. 10am alarm awoke us with a start after a nightmare of trying to get 5 kids settled after a stressful night. We packed up our stuff and left. The beds were comfortable enough and the location was convenient for restaurants and the Largo station on the blue line. That’s about it. In sum, I don’t think I’d recommend staying here given all the negatives. While the staff wasn’t rude, they are either untrained or just so severely understaffed that they cannot properly manage the hotel.

K A: I enjoyed my stay at the Staybridge Suites Washington DC East - Largo. Breakfast was yummy. I enjoyed using the pool and the gym. I wasn’t too impressed with the service though. However, I still recommend. Lovely Ambiance ✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheelchair Accessible Parking✅ 🚻Restroom

J Webster: They were pros and cons to our stay over memorial day weekend 2022. I shared some concerns with Latyre at checkout and she was completely indifferent. Later I heard her whining and moaning to her coworker about how much she hated her job. I also sent the below email to the manager, April, but never got a response. I wouldn’t choose to stay here again. “We have been with you since Thursday evening in room 401. There have been some pros and cons of our stay that we wanted to tell you about it and are happy to post a TripAdvisor as well per your invitation. The girl at the front desk on Thursday evening was very friendly And made us feel very welcome. She and my wife hit it right off. I thought the breakfast items were delicious and there was a good variety of food. The beds are also very comfortable. The biggest complaint is that our room sleeps five, not six, since the sofa sleeper is a twin. This is different than what the Priceline website showed. We made our reservation with you based on the understanding that there was room for six people to sleep either on a bed or the sofa sleeper. We even entered our kids’ ages, yet the room did not really sleep six, only five. This was disappointing. On Friday Night, we looked forward to an enjoyable pool visit and had a great time at the pool. However, there were no pool towels, and when we asked for towels to be restocked, none were brought. My wife and kids walked through the hallways cold and dripping. The toilet paper holder is broken in the room. No blankets and no extra pillows on Friday or Saturday either, even though we asked for some to be brought to our room. There was one disappointing aspect to the breakfast experience. You were out of 3-4 breakfast items both Friday and Saturday. Today at 8:40 am, there were no bagels, no yogurts, no eggs, and two turkey sausages left. I waited 10 minutes before more food was brought out. At 9:20, My wife waited 30 minutes today before more eggs were brought out. If we were in a hurry this morning, we would’ve been stuck with cold cereal. The staff does not seem to be able to keep some breakfast foods in stock with the current occupancy rate.”

Nicholai Borisov: I had to wait until 9PM for my room to be ready. Yes, 9PM!!! At the end the room was still dirty, thankfully at least beds were clean. I appreciate the efforts front desk staff did to help, as much as they could, but I would never go back.

Morgan Giddings: Lucky to have discovered this on the hotel tonight app! The front desk staff were welcoming, attentive and kind. The workout equipment in room was clean and new, and the entire place was immaculate. They have standup and sit down desks in every room! Gym with huge windows too. The juice bar wasn’t there and the bar was closed for licensing but overall a stellar experience irregardless of the great value.

Andrea Paul: First business trip, first time staying here. Highly impressed with the level of customer service! Gary, Grace & Theresa were very professional and went above the line of duty when I came across what was an emergency need. I forgot all combs and brushes at home. Standing in my room with a wet head and no means to get ready I was in a panic. I called the front desk and asked if they had anything I could purchase. Unfortunately they didn’t. I had to be downstairs ready in 15 mins for my first work event. The staff jumped in and went to the local gas station to see if they could assist. I was SO pleasantly surprised when Gary showed up at my hotel room with a brush & comb in a gift bag. They literally saved my day! I know it may sound silly, but a woman with wet hair and no means to style my hair. Let’s just say I was SO thankful they came to my rescue! I would highly recommend this hotel and if in the area would stay here again! Thanks again for the best customer service ever in my books! 😉

David Cheung: If you are fitness focused, this hotel is for you. The gym has multiple treadmills, spin bikes, towers, etc. They have dumbbells that go up to 50 lbs. The treadmills are the fancy ones that cost as much as a car and have the thick belt. The rooms were clean.

Jessica Stone: Very nice staff 🤩 ! Great fitness center with various equipment including decent spin bikes and rubberized treadmills that are easy on the joints. Very cool in-room equipment set up as well - yoga mat, block, roll, fitness straps and big medicine ball. The room was simple, clean, minimalistic. Another healthy, appreciated touch - the filtered lemon-ginger water as you walk into the hotel. ✨ Even Hotel is located within walking distance (next plaza over from the hotel) to a Fresh Market grocery store, Chopit (salads/soups), Starbucks, Barnes and Noble cafe and Mosaic Cafe (breakfast) for some healthy food options. Nice stay for a good price. Thank You to all the staff at Even Hotel! ✨

Aquil Basheer: It was excellent because of your staff, they were all good but Gary was outstanding!! He was professional, on task, and handled his business extremely well! I actually thought he was the manager the way he preformed. Salute to the management for selecting and employing individuals like Gary. Because of him I will continue to stay at your hotel and tell others to the same. Salutes to all of you!!