Best Second Hand Wheelchairs Washington Near Me

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Karla Zimmerman
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1. Lenox Medical Supply

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91 reviews
Lenox Medical Supply
Location
5
Prices
5
Services
5
Customer Service
5
Professionalism
5

Address: 1712 14th St NW #3-2, Washington, DC 20009

Schedule: Open ⋅ Closes 6PM

Telephone: (202) 387-1960

Guy: Scooter rental service


Review: Their website mentions wheelchair and sales

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Lenox Medical Supply: what do users think?


Zana T: Lenox Medical Supply provided a wonderful and seamless service to my family. We needed a manual wheelchair for a hospital visit and I called and explained our needs. We asked they deliver the wheelchair to a hotel in Baltimore where we were staying, and the wheelchair was delivered before we even arrive at the hotel. Lenox Medical brought the wheelchair and left it with a note at the concierge and we just picked it up and took it to our room. After the medical appointment, we left the wheelchair at the concierge for a pickup and Lenox Medical came and picked it up. The reservation, customer service and delivery was absolutely wonderful. Thank you for making the whole thing seamless and smooth. We highly recommend Lenox Medical Supply!
Response: We appreciate your review Zana. We are glad to provide same day delivery service to your family. Let us know if ever need a wheelchair again and Gregory will be happy to deliver it to you.

Jeff Apodaca: I recently rented a Travel Scooter for my Aunt who visited from out of town. The online order was followed up by a phone confirmation phone call. Everything was included In the price. The equipment worked very well and the customer service was top notch. They deliveryman provided a demonstration on all the fine points of the scooter and just like that we were using the device. I am very pleased and happy to say this company is number one in my opinion. Their were no hidden fees or tricks on words or high pressure sales. I highly recommend this company.

Geralisa Eades: This business did not even bother to join the BBB; this is a reflection on their lack of customer consideration and care. The owners of have a vary misogynistic and condescending approach to their female patrons. DO NOT GO HERE. There are plenty of reputable Medical Supply companies that actually care and have good customer service. New Hampshire Medical is an actual company with an actual store; not an apartment. The company mistakingly sent out an order; to me and instead of sending a shipping label so that it can be sent back... the accused me of trying to steal their breast pump. They are unorganized; and not willing to admit when they have made a mistake.... just don't Stay far away!!!! 0 Stars
Response: Thank you for your review. First I would like to point out that our office is located in a commercial building and not an apartment. Secondly, after carefully reviewing our records, you ordered a pump from multiple companies which is a violation of your insurance companies coverage policies. When we realized that you ordered from multiple companies, we kindly informed you that you would have to return the pump back to us. You again refused and stated that we should come to your residence to pick it up. Again, we stated that returns in such cases would be your responsibility per company policy. We are very organized which is how we found out after the fact that you attempted to secure multiple pumps from multiple companies. This isn’t allowed by your insurance company. This is the reason why you were informed you have to return the pump to us. You also used several profanities towards our staff members and was very belligerent.

Chibuzo Daniel: Just wanted to thank you for your scooter rental service. It gave me the opportunity to see DC. I was VERY impressed with the battery life, it lasted the entire day. Thank you for your service and I will be using you guys again on my next visit from Texas.
Response: Thank you for your candid review. We are glad we were able to make your visit in the DC area a memorable. Let us know the next time you are in town from Texas, as always we are here to help.

Mary Johnson: I’ve used Lenox Medical Supply for the last 4 years for my mobility needs for myself and family members. They are very professional, courteous and attentive to you needs. I’ve not always gotten my order right, but they always made it right and didn’t charge me anything to extend service, or deliver a bigger scooter. The delivery team is amazing as well!. Lenox Medical Supply exceeded all my mobility expectations and beyond.

R. Christopher Leone: I rented a wheelchair to use for a few days when getting a total hip replacement. The chair arrived, broken, dirty, and smelly. My wife spent 30 minutes cleaning it off. Mind you, this was during COVID and you would think that medical supplies rented out would be cleaned and sanitized. Next, the chair did not fold. We have an SUV and had a difficult time getting it inside our vehicle. I called Lennox Medical Supply and left them a message regarding the chairs condition. I asked them to deliver me a different chair. I received no call back and sent an email as well. We attempted to use the chair but it was so rusted and old that it was impossible to push anyone in it. Thus, the chair was useless to us. After my surgery I called Lennox Medical Supply. I spoke with their employee named Tonna. I explained to him all the issues as nd he eventually hung up on me. This company has no customer service skills. They are rude, sell and rent garbage products, and won't call you back in a timely manner. DO NOT USE THEM FOR ANYTHING!!

Didi Iheoma: I swear this is the best experience I have ever had trying to secure anything last minute. This company really came through in a clutch for me. I need a wheelchair for a disabled family member coming in to DC about weeks ago for graduation and I had no where to go. I found this company through google. I called then in late night and had wheelchair delivered by the morning and on time. I will most definitely use them again and recommend them to friends and family.

Kathleen Stratton: This company saved our trip to DC! We had contracted with Cloud of Good for a scooter and when we arrived found out they could not provide it. Lenox Medical Supply was sympathetic and very helpful in helping us to figure out a plan to pickup the scooter in a cab and then get to our destination. We highly recommend this company! Don’t go for the lowest price offer. Use Lenox Medical which offers a reasonable price so you can be assured your scooter will be there when you need it!

K Hearon: I rented a wheelchair to utilize for my Mother's 10 day visit. The day of delivery I had to call Lenox Medical Supply because they did not arrive as scheduled. Fast forward to the day of pick up, per the agreement they were to pick it up at noon. They did not show up nor did they call! When I called to inquire, I was told they called me, not true. Then I was told the driver would be here by 5, no show! I called back and Chris I. answered, he was rude and unprofessional! He told me to leave the wheelchair outside, I advised I was not comfortable doing that because I did not want to be responsible if it came up missing. He continued to be disrespectful. I finally agreed to leave it outside if he provided something in writing. He refused to do so! He then said, "we'll come tomorrow to which I said no because I would be out of town." Thus why I scheduled to have it picked up on the contracted date. Again, more disrespectful dialogue. He then said he would be here at 6 to retrieve it, to no avail. I asked to speak to a manager and he stated "I am the manager!" TERRIBLE TERRIBLE TERRIBLE CUSTOMER SERVICE! DO NOT UTILIZE THIS COMPANY!

Kerry Reek: After another scooter supply company made my reservation, then canceled it hours later, Chris at Lenox Medical Supply really cam through! My mom was able to tour all of D.C. and keep up with the family!! Thanks!!

2. Goodwill of Greater Washington Retail Store

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408 reviews
Goodwill of Greater Washington Retail Store
Location
5
Prices
5
Services
5
Customer Service
5
Professionalism
5

Address: 2200 South Dakota Ave NE, Washington, DC 20018

Schedule: Opens soon ⋅ 10AM

Telephone: (202) 715-2658

Guy: Thrift store


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Goodwill of Greater Washington Retail Store: what do users think?


Reanna Rousseau: I have to say very disrespectful management at this location. The staff was lovely and helpful but the short light skin women manager with the face piercings, with her mask underneath her nose gave me the worst experience I have ever had at goodwill. Her regional needs to have her replaced ASAP. You can’t make your own rules at your store that’s not in policy. You can get fired for things like that and she must be reported. This is a store where they take free items and mark them up for “Goodwill” to sell to the people in the community who can’t afford the regular priced items. If you are over pricing the item you are basically doing a disservice to the community.

Lea Sumlin: On. April 30. A beautiful morning. I decided to donate things, I don't need. My family and I went to the South Dakota location. When we got there, a light skin colored girl with glasses as the manager was VERY UNPROFESSIONAL We did not get a Good Morning. She WAS VERY UNPLEASANT with her Approach. "We're not open yet, did you hear me and we line up over here. I never opened my mouth but after her unprofessional way of speaking. I ask, " do you WORK here. "Am the manager". She is NOT MANAGER PROFESSIONAL. We left. I Googled Salvation Army on Kenilworth Ave. They were open and VERY PROFESSIONAL AS WELL. THANKS SALVATION ARMY. We were very happy when we got there and after we left.💯❤️❤️❤️.

Zh Ie: Purchased online from this location. The staff was amazing on checking the condition of the item after purchase, and as an added service on their end, they sent a few extra close-ups even after I had purchased, which was not necessary, but so appreciated that they thought to do that. Above and beyond service, and extremely customer-service oriented.

Andrew Patricio: Bizarre. Don't bother going here to donate anything except kitchen stuff or toys, (except baby toys they won't take). On the website it says they take clothes, furniture, etc and they used to but no longer for some reason. Any even toys they won't take anything "a baby can sit in". Ie no bounce toys, push bike etc. Wasted my time twice in a row. Never again. Just go down the road to salvation army or even better, the value village thrift store.

Kim Barr: I found some lovely things there the staff was very helpful and definitely check out the colors of the week sales. I was able to get a 15.99 suit for 3.99 because of the colors of the week sale.

Team World: Caĺled them numerous times over several weeks for pick up of lots of veey good clothes and furniture. I am leaving the country. They never called back.- couldnt be bothered apparently. SHAME on you, Goodwilll, aren't you supposed to serve the disenfranchised????

Janice Burrell: Called and asked if they accept books. The guy told me they did. When I got there the guy told me they were at their capacity for books. It was more like he didn't want to do the work to check them in. Every time I go there it is always a problem. They should tell you these things when you call. Since they don't I can only conclude that it's just a lazy employee. Extremely poor customer service.

solomon asefaw: I am writing this review to let Goodwill undermines its gools when it doesn't follow up its workers at the receiving and dropping gate of this location. Today at around 3:35pm when I came to donate, I was harassed by one Of the stuff at the gate. Goodwill should place professional stuff at the dropp of gate before it too late.

Franklin Owens III: I was there for clothing… but I can never pick out clothing in a thrift store, so I left with books. The store was well organized though. I tend to be a bit uncomfortable buying items out of thrift stores. I didn’t care much for the clothes. But there were other items in the home section were really nice. Everyone was nice in the thrift store. Even when I gathered a cart full of books and then realized I couldn’t use my clothing voucher on books😬😅

bluslushii: Been to multiple Goodwills, the staff was by far the most helpful and I honestly received the best customer service I did at any business. Definitely will be returning! Thank you so much ladies for being so kind and helpful!

3. Goodwill of Greater Washington Retail Store

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189 reviews
Goodwill of Greater Washington Retail Store
Location
4.9
Prices
4.5
Services
4.6
Customer Service
4.4
Professionalism
4

Address: 2936 Annandale Rd, Falls Church, VA 22042

Schedule: Closed ⋅ Opens 12PM

Telephone: (703) 663-2762

Guy: Thrift store


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Goodwill of Greater Washington Retail Store: what do users think?


Noor Ayoob: Great run with the family today to Goodwell there was so many stuff to buy good used equipment. Clean store parking was available on site great customer service . Keep up the great work.

Sandra Penoyar: Beautiful setting. Good food and drinks! Can't wait to go again

Natalie Forbes: I love thrifting at places like this because of the great finds you can get for low prices. That being said.... I've never been to a goodwill where things were high priced like this.... sneakers for 40$, jeans for 15$, select items in the 15-30$ price range. Also not a good selection of items at this store. Really turned me off...

Sharon: Went yesterday around 2pm The store itself is smaller than the goodwills ive been in before, but also more organized! I think their best section is the long sleeve shirts for women, I think they have some real gems in there! Workers are nice and it was an easy checkout. Would recommend if you need a blouse or just want to browse!

Robert Garrett: The Falls Church store is messy. The shelves are badly disorganized. The prices of many items are ridiculously high compared to the Annandale and Fairfax City stores. The staff were surly and sometimes rude. I won't be back.

T: A medium-sized store with a pretty decent selection on used pieces. I came out with two really nice dresses both brand new with the tags still on them and a skirt that still have the tags on it so it was new as well I also found a nice straw beach bag for the summer. The staff was very kind and helpful and the store was very clean I will definitely get back here 😊 Sorry guys I forgot to take pics this time!

Elmer And Liz Gonzalez: Two stars is just right, goodwill has become so overpriced that at today date I rather buy new instead, pair of shoes for $40 already used? No way, those used stuffs are donations, so should be priced accordingly not even higher than new. Check for yourself.

BEN watson: Fantastic service, nice stuff and great prices. Got a like new backpack for $9

Benjamin Medina: Don't waste your time with this store! They are over priced in all their items, and have some AWEFUL customer service issues! I grabbed a shirt from the same rack, go to to checkout and they tell me two different prices. I attempt to understand why two similiar shirts are marked differently, so the cashier, in spite, just charged me the higher price! Secondly, I was interested in a item, but it was in a bad shape for $200, again I was treated with bad service.

Marco Montoya: This a donation drop-off review: In a nutshell, one of the easiest and simplest donation drop-offs I have ever done. I drove up to the rear of the store where there was a woman handling the donations outside. All I had to do was wait in a car line of one, which took about 2 minutes, then drove up. She helped me unload my items from my trunk, and handed me a receipt when we were done. Start to finish: about 7 minutes tops. I will definitely donate here again. (I had initially tried donating to a women's shelter as I have done in other states I have lived, but apparently here in NoVa it is not as simple as all that; they were the ones that told me to just donate to the Goodwill. Done, and done.

4. Washington Medical Equipment

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6 reviews
Washington Medical Equipment
Location
4.4
Prices
4.2
Services
4.4
Customer Service
4.3
Professionalism
4.8

Address: 1100 W Chestnut St, Washington, PA 15301

Schedule: Open ⋅ Closes 4:30PM

Telephone: (724) 222-2545

Guy: Wheelchair store


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Washington Medical Equipment: what do users think?


Don Lloyd: Brandon and staff are kind and courteous and really know their business. I recommend them to anyone in need of medical equipment or caring for someone who does. Thanks for all your help!

Lisa Cinciripini: Compassionate and professional customer service. Thank you Eric and staff.

Alicia Bailey: They are not kind to ventrans or their spouces.

5. United States Postal Service

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19 reviews
United States Postal Service
Location
4.5
Prices
4.9
Services
4.8
Customer Service
5
Professionalism
4.8

Address: 441 2nd St SW Rm H2-121, Washington, DC 20515

Schedule: Open ⋅ Closes 5PM

Telephone: (800) 275-8777

Guy: Post office


Review: "... them back, and the staff person let me hand-cancel the postage."

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United States Postal Service: what do users think?


Brady Frey: This post office is closed to the public; confirmed onsite and to calls to USPS. Unless you work in this facility, you’ll be wasting your time.

Erin Meter: Friendliest post office staff around. I went here to mail my wedding invites. The woman who works here helped me figure out the correct postage, and gave me a few options on the best way to mail the invites. Once I stamped the invites, I brought them back, and the staff person let me hand-cancel the postage. This looks much nicer and, most importantly, made sure the invites weren't damaged by being run through a machine. Note--this is in the Ford House Office Building. You need to go through security to get in, but you do not need any type of government or military ID.

William Buzinski: This afternoon, 29 September around 1230, I went over to the Post Office to mail two items. I was greeted by one of the happiest ladies with one of the most genuine smiles I have seen in a long time. I am always, usually, in a good mood but she made my happiness compound. Truly a professional postal employee that deserves praise. I didn't have my reading glasses so i couldn't see her name tag. However, if anyone uses this post office I hope you have the same experience as I did.

sincerely, sue: Can't get into the building without a congressional staff ID! Security guards let me know that general public is not allowed in the building and this post office doesn't exist? Would probably be wise to remove this location...

Sarah Cloud: Going through the Ford building security and wandering the halls to find this post office is totally worth the effort. The nicest, most knowledgeable and helpful employees work at this post office. I go out of my way to use this post office because the lines are short, they always have the supplies I need, and they are just so friendly!

Sonja Drumgoole: I too agree that the people who work at this Post Office are very friendly, helpful and professional. On my way there Now! Just want them to know they are appreciated..... Be Blessed!

maxbernstein: Only available to congressional staff at this time

Jonathan Updike: I echo the comments about the helpful and friendly staff. After quickly making it through security and finding the office (ground floor, Capitol/north side), I was immediately helped with exactly what I needed.

John Walker: Fantastic Service. I really wish more people could be as helpful in their jobs. Thanks Pam.

Nadine Anderson: Very nice staff but they need to change the opening tie is 9:00 not 8:00...

6. REI Co-op

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671 reviews
REI Co-op
Location
4.1
Prices
4.9
Services
4.8
Customer Service
4
Professionalism
4.2

Address: 201 M St NE, Washington, DC 20002

Schedule: Opens soon ⋅ 10AM

Telephone: (202) 543-2040

Guy: Camping store


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REI Co-op: what do users think?


Michael Brown: As a company, REI should not inflict their political beliefs onto customers. That said, they carry good gear and this particular location is fantastic. Every time I have come here they have exactly what I need. The staff are friendly and helpful and generally knowledgeable. I don’t know who makes REI branded clothes and gear, but they do a good job.

Mike R: I like this store for so many reasons. First: they have excellent customer service. Today I walked in with my bike to get my flat tire fixed. A woman approached me and signed me in. Then a man walked up to me and asked if I would like to him to park my bike. I was appalled by this gesture. Second: This establishment has everything here. I mean like… leave that bike area if you want to. You will be buying anything from energy gel to underwear. Third: conveniently located right beside the metro.

Anne Probst: Thank you Jeremy in cycling for taking care of my bike I commute on. Haley assisted and was down to earth and happy. High five to Micah in footwear who helped me find a size in a scarpa I haven’t been able to find in stores in 4 years. He’s super knowledgeable and was connecting with all the customers. Thank you REI DC!

Patrick F.: The 2 stars is not for the products, it's for the lack of service. Lord forbid you need some help. I waited forever even after pushing this button (photo) and a guy that was helping someone else acknowledged they heard me and would be coming. Still waiting as I type this. FYI, I have purched thousands from this store....sigh!!

Andrea Wu: I came here to pick up my shoes that I ordered online, and after trying them out in nature, they were too big so I came back to return and get new ones. The staff helping me was very helpful, bringing me different shoes for me to try on. I finally got a pair that fit properly, and checkout was pretty speedy too. Parking on the street might be a bit tough, but it's not too bad!

H Gill: Great store! love REI… but checking out here is always a 15 min wait. The checkout line moves at a snail’s pace, and the managers/supervisors don’t seem to care. I’ve seen customers put items down and leave out of frustration.

Rebecca Tolbert: Generally a good store, but the parking situation is currently very weird. You park in the parking deck and then have to walk all the way around a whole city block because they have blocked off the elevator and stairs. So, you drive into the parking deck and then have this surprise journey ahead of you, through a sketchy alley and everything. Just wanted to give other customers a heads up!

Ben Layton: Bike shop effectively closes at 6:30, not 7:00, since you have to get on a wait-list to get the bike checked in and the wait-list closes at 6:30. Called in advance and told them when I'd get there and they didn't mention that, so came all the way here for nothing. Turnaround on basic repairs also 9-10 days rn, which is honestly nuts.

R: Oddly enough they aren’t dog friendly yet I saw a pitbull walking around without a service vest. The area around is horrendous, good luck finding a parking spot. Really disappointed that REIs aren’t dog friendly yet their competitors REI and Bass Pro is.

Bogi Yohannes: Many thanks to Tim in the bike repair department for excellent work fixing my brake line and coming up with an alternate way to fix my broken basket being held by zip ties.Tim took the time to really give great customer service and make it an amazing experience.Thank you Tim and REI for the best bike department.You guys rock to keep us rolling.

7. Unique

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436 reviews
Unique
Location
4.8
Prices
5
Services
4
Customer Service
4.3
Professionalism
4.3

Address: 12211 Veirs Mill Rd, Silver Spring, MD 20906

Schedule: Opens soon ⋅ 10AM

Telephone: (301) 962-0600

Guy: Thrift store


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Unique: what do users think?


Abi Maghamfar: A place to donate unwanted items and buy used items from furniture to toys to kitchenware, clothes, shoes, books, DVDs, etc at reasonable prices. If you buying toys, puzzles and games or anything that have multiple pieces, makes sure all pieces are there as this has been one of the disappointing aspects of buying stuff here. The other disappointment is the lack of organization and cleanliness of the facility. Love the idea of recycling and reusing rather than sending them to the wasteland and Unique provides that opportunity.

Alice L.: Unique Thrift is a for-profit enterprise owned by Savers, which is owned by a private equity firm in the Seattle area. It is NOT a charity shop and does not donate its profits to charity. Their website clearly states: "Shopping in our stores does not support any non-profit." The company says it purchases donated items from some local non-profits; however, it does not release details on these buying deals. The company is large and owns many thrift stores around the country. I mention this because there are true charity shops in the area--including Goodwill, Urban Thrift, Salvation Army, church shops, etc.--that are actually charities and donate their profits to charity. Some of the real charity shops are even run by volunteers working for no pay in order to help the cause. A lot of people seem to think Unique is a charity and the attorney general in Minnesota has in the past accused this company of misrepresenting how much it gives to charity. So if you have lovely and near-new items to donate, I highly suggest donating them to authentic charity shops. I frequently shop the charity shops, but I also shop at Unique. Unique Thrift is still a worthwhile place to shop and I have found many nice items for good prices. It is pretty well managed and prices are marked clearly. The merchandise is generally clean and not damaged, although you have to examine your items carefully. There are 7-day exchanges but only for clothing and shoes. Be very careful buying anything else that might have defects, such as luggage, electronics, furniture, etc. Some items do have hidden damage so you have to look carefully. There are discounts here on Mondays, Tuesdays and Thursdays only so those days tend to be crowded.

JJ Edwards: Its a huge thrift store, as afar as I know and for so many thrift store I had visited this is my favorite one. They have huge selection of clothes, shoes, toys, books, furniture, kitchen ware and many more. Worth to check out!

Sara O'Brien: I have been going to this place for years and always felt welcome, but today was the worst experience of my life. We were in line for self checkout, when I saw that register 18 was open, as I proceeded with my daughter to the register the woman that was in charged of self checkout named Charika told us, "come here because I cannot see what you ring there." We walked to the register that she told us and as I scanned this woman stands there staring at us scan each item. I was already getting upset because she was staring at us scan as if we were the only customers there or as if we were thieves. After scanning 7 items this woman proceeds to approach my bag and count the items that I had placed inside the bag to make sure it matched the amount of items on the screen. I felt that we were being treated as thieves. I got so upset, I asked for the manager, but she said no one was available, so I took a picture of her ID card. This woman stood staring at our register until we finished ringing every item as if we were thieves. People go to the thrift store for many reasons, but in no moment should they be harassed by anyone. This store needs to train its employees to be courteous and not target people

li garcia: Good thrift store. Nice selections of everything. All staff and personnel are nice and friendly except for the old lady at the register. Very mean ! Unfriendly! And the voice specially when she’s on the speaker. She’s always mad and unhappy person. I’m sure I’m not the only one noticing it!

Par and: It was my worst horrible thrifting experience ever. This Women Charika was extremely rude, and treated people as if they are thieves, it was traumatizing to see her digging into ppl's card at checkout and checking every single items aggressively. This store will go out of business soon, because of this women "Chaika", who enjoys harassing customers. Not to mention the store was extremely dirty, and messy.

Cynethea: This is a big store. They have household items, furniture, bedding, books, toys and more. I always leave there loaded up with great finds. It has a huge clothing section. I always find some of the best sweaters and tops. It's a great place to shop especially if you have limited funds. Tuesday is discount day. Check out lines move quickly. Team members are very pleasant.

That Brunette: High volume thrift store. Very busy with customers every day of the week. The turnover of stuff is high so, if you see something you like grab it. I've seen collectors and resellers in this store. Lots of kids playing in the toy section while the parents shop.

Ariel S.B.: My favorite thrift store! Yeah, some of the prices are just a little bit higher than your average goodwill, but the quality of items is so much better. I’ve seen brand new items from designer stores, sometimes with the tags still on them. Stuff is actually trendy and cute and not dated. They have clothes in every size, the selection is huge! Definitely visit if you’re looking to revamp your wardrobe.

Pr Katz: Love this place! Having a party? Get all the great Pyrex and serveware you need - have awesome BoHo mismatched fine china place settings, accessorize with cheap stuff from the craft store and outlet stores, and you've got a magazine worthy party photo at a price you can afford. Best of all? After the party, I box it up and redonate it back to the Great Stuff Stream (thrift store) for the next person. No new manufacturing, no waste, no piles of seldom used party supplies cluttering up the house. Perfect 👌🏼 Update: the masks are getting OLD! Self check out. Not shopping or donating here again.

8. Goodwill Home Medical Equipment

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20 reviews
Goodwill Home Medical Equipment
Location
4.8
Prices
4.5
Services
4.8
Customer Service
4.1
Professionalism
4.7

Address: 300 Benigno Blvd, Bellmawr, NJ 08031

Schedule: Open ⋅ Closes 3PM

Telephone: (856) 396-1513

Guy: Thrift store


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Goodwill Home Medical Equipment: what do users think?


Stephanie: I was welcomed as soon as I walked in the door. Just a great place with great prices too! The staff was wonderful, so friendly and kind. I was amazing at how many medical supplies they had, beds, wheelchairs, shower seats, wipes and gauze. I will definitely shop here again!
Response: Thanks for shopping at Goodwill Home Medical!

Peter O'Neill: I called to secure a large size transport chair. Dealt with Marie. She could not have been kinder or more helpful. Highly recommend. All equipment at a great price.
Response: Thank you for the 5 star review, Peter! We appreciate your feedback and will share your kind message with the staff.

Claire Ellen Walton: I have been a satisfied shopper here for the past several years. However, over the past few months, I have made special trips there during the store's business hours only to find the place all locked up. No note on the door or anything. If you are able to get in the door the employees are generally very pleasant and helpful, but this random closing whenever stuff is not good customer service and very frustrating. Another time I called up on a Saturday to see if they were open and was told, "Yes, but I don't know how much longer we will be here." (I was able to get there shortly and had a good experience. ) The weather forecast was for really bad weather later that day so I could halfway understand what I was told, but these other two times the weather was ok and there was no notification as to why they were closed. If management intends to change opening hours, please list the revised hours on the door and on the web. I know things come up, people call out, etc. but this feels more like, "oh, it has been quiet, let's just close." Takes away from an otherwise valuable community resource.

Ed Murphy: They had a number of items that we needed for my wife's upcoming surgery: they were great about checking to be sure they had everything before I drove down. Everything was clean, and one item was still in it's original plastic wrap with the original instruction booklet attached. Prices are more than fair. The staff is incredibly helpful, and offered to help me get everything to the car. Wonderful folks!

Adrienne Black: After taking care of a family member and being left with medical equipment, it was helpful to find out that Goodwill accepts donations of hospital beds, etc. They're providing a wonderful service by offering low cost, good quality medical supplies without a prescription. This ( NJ) location is the only Goodwill in the area that has medical equipment in the area but it's worth the trip.

Linda Kay: I drove from South Jersey on a Saturday only to find the store was closed and it wasn't even 4:00 yet. I was donating medical equipment but the sign on the back door states will only take items until 4. I could have sworn they were opened when I drove around to the back door. But after ringing the bell several times and knocking, I drove around to the front only to find the store closed. I also called and left a message but never received a call back. I will donate my items elsewhere.

Shameka Gibson: I absolutely LOVE this place!! I work with TBI clients and refer everyone to Goodwill for Medical Equipment. RAY AND MARIA are wonderful, they go above and beyond for our facility and I appreciate them!! Everyone I have sent to them have never had any complaints. THANK YOU GOODWILL

Amy Davis: Intimidating store. Difficult to navigate if you have a disability. Also, if store employees are going to keep yelling at you that certain areas are off limits, it needs to better marked. I get areas in the back would be off limits, but i was in the middle of the store on what appeared to be the only path through the place. Wont be back.

David LaVelle: I would like to personally "Thank"the people at Good Will for going the extra mile of my son and his situation. They have made a tremendous impact on the quality of his and his family's life, I am grateful and thankful that in today's sometimes crazy and disappointing world that there are people who go the extra mile the way Good will did for my son and my family!!! THANK YOU

Christy Gaffney: I came to this store at 5:53pm to pick up crutches after picking my dad up from a rehab center. 5:53 pm and the employees had already locked the door and told me they were closed. I would give this place 0 stars just for lack of customer service if that were an option.

9. Kaiser Permanente Northwest D.C. Medical Office Building

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198 reviews
Kaiser Permanente Northwest D.C. Medical Office Building
Location
5
Prices
4
Services
4.1
Customer Service
4.7
Professionalism
4.9

Address: 2301 M St NW, Washington, DC 20037

Schedule: Open ⋅ Closes 5PM

Telephone: (202) 419-6200

Guy: Medical clinic


Review: "I have been a member for years and used lots of services."

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Rick Hind: I’ve been going to Kaiser for all my health care needs since 2017. I have never been as satisfied with the care I have received any where else ever. I have immediate access to high quality primary care and specialist doctors. Preventive care is a priority and appointments are easy to make often within a few days and facilities are conveniently located. While COVID has impacted everything, remote appointments by phone or video have also been relatively easy to make and have been essential in maintaining physical and mental health.
Response: Thank you for taking the time to share your feedback. We are proud to be your partner in health. Have a wonderful day.

yvette hunter: Kaiser has always been good to my family and me. They give some great advice no matter what you are going through. Thank you, Kaiser Permanente, for being there for my family.
Response: Thank you for taking the time to share your feedback. We are proud to be your partner in health. Have a wonderful day.

Retro Mo: It never disappoints, very reliable. I've had the same doctor for more than 10 years Dr. Lisa Lee. She some how remembers me every-time I go for a visit. I don't a wait too long, the diagnoses are on point. The reception is always happy and professional, the nurses are very friendly specially when I go for my blood tests. They are awesome, the make feel/ forget that you are sick. I highly recommend this location.
Response: Thank you for taking the time to let us know how we did. We'll pass your review on to the medical center leadership team. We hope you have a great day! Best of health!

Sandy Lee: My PCP is Dr Lisa Lee at the NW Medical Center and she is a hard working PCP who gives good diagnoses and honest referrals. I honestly think that Kaiser works their PCP too much by keeping them all super occupied. I've had one time where I couldn't wait longer because I had to leave to go to work (got my copay refund back) and also waited 20-30 minutes for the televideo visit, but I understand that it is because the doctor truly listens to each patient. I've also gone over the 20 minute mark a few times. I don't think this should negatively reflect the PCPs. My gynecologist Stephanie Hack was very direct, so I also appreciated that, but unfortunately she is leaving for better opportunities. Nurses can vary, but thats OK because I'm there for the doctors so I won't name them. The Nurse manager was real nice though and tried to get me my refund. Receptionist at internal medicine is quick and efficient. She also knew who I was when I needed that copay refund. The lab technician gave me a pain free blood draw, and I feel more confident in this lab than the one at the Capitol Hill center which caused me immense pain. Pharmacy is less crowded than Capitol Hill and a nice man there came up to help me find eye drops on the shelf.
Response: Patient experience is really important to us and we appreciate you taking the time to leave your feedback. We are very happy to have provided you with such great service. Wishing you the best of health!

antoinette gray: Awesome!! She was very attentive and listened and give excellent praise, advice and suggestions. Felt very confident that what was said was just between us. Truly grateful to have found a therapist I can trust and one who can relate to life issues.
Response: Thank you for taking the time to share your feedback. We are proud to be your partner in health. Have a wonderful day.

Trayce Wray: LJ the doctors nurse and Dr. Batichon is by far the best doctors I’ve had. They are patient and gentle and care about your needs and concerns.
Response: Thank you for taking the time to share your feedback. We are proud to be your partner in health. Have a wonderful day.

Danielle Spencer: My daughter had a visit with Dr.Baldwin. The team here is efficient, knowledgeable, and kind. I left the visit was well informed and in a timely manner.
Response: Danielle Spencer, thank you for your kind review; we are happy to pass along your comments to Dr. Baldwin!

Kathy Wilson: I have been a member for years and used lots of services. I am very satisfied with my care and how efficient and easy the whole system is.
Response: Thank you for taking the time to share your feedback. We are proud to be your partner in health. Have a wonderful day.

Gina Lagomarsino: Kaiser in general is wonderful and the NW DC facility is fantastic! My whole family has been coming here for roughly 20 years for OB/gyn, pediatrics, and adult medicine. My daughter just turned 18 and I literally started crying with the pediatrics team. She and my 15 year old son have experienced thorough, personalized, attentive caring care from Dr. Baldwin and her wonderful pediatric team. They are available in person, via email and video. They take every concern seriously. They make referrals as necessary and then follow-up. The Kaiser medical record system and online portal are state-of-the-art and so convenient. Cant recommend more!!!
Response: We are so glad to learn about your family's experience. Thank you for your membership over the years. Be well!

Rachel Landers: Dr. Massey, Nurse Brandi and Nurse Shakisa were wonderful. They made me feel so comfortable and informed at my first OB/GYN appointment at Kaiser NW DC. Thank you ladies!
Response: Hello, and thank you for your review. Due to COVID-19, Google made significant changes in March to how and when it allows users to post reviews. As a result we are now finding reviews that we were previously unaware of. Our intent is to ensure a timely turnaround for responses and we're sorry that we're just now seeing this review.

10. United States Postal Service

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103 reviews
United States Postal Service
Location
5
Prices
4.1
Services
4.4
Customer Service
4.7
Professionalism
4.1

Address: 6200 North Capitol St NW, Washington, DC 20011

Schedule: Open ⋅ Closes 5PM

Telephone: (800) 275-8777

Guy: Post office


Review: "... put it in the carriers hand. So hopefully today I will get my package ..."

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Sean Thomas Augustine Ferro: I can’t speak for the whole facility, though was riding my bike past this location and as I passed a postal worker was heading to his car parked on the street. He smiled and wished me a great day. I exchanged a kind word in return and in that moment felt instantly uplifted. Sometimes little interactions like that can really turn around an otherwise challenging day. Feeling grateful for this local USPS branch

David david: I would like to say to all the employees of post office in general to look where they leaving the mail if is in the correct address. They left my mail in the next door or next 2 doors. Is like really? Why do they hire people that won’t pay attention to what they doing. I had my package delivered and wasn’t there at the address they might left it in the wrong address and I never get the package and all my mail aren’t delivered to my address. Can you please check the address before leaving the mail or how to fix this issue because is really annoying I’d like that issue to be fixed PLEASE!!!

ASK Dee Fair: Just left this location and after standing in line a few minutes the female working behind the counter makes an announcement cash only....no sign visible etc...I went to the Takoma Park location and was advised this is a regular occurrence at this location however it's a game they play to do less...if they don't want to sit and work quit someone will replace you...management needs to handle this appropriately...asap!..Ask Dee Fair Common Sense 101/you tube.

Crystal Brown: Our regular mail carrier is great and the person at the window is usually nice. But God forbid if you call and speak to those in the office. Rude, rude and ruder. No manners or customer service etiquette at all.

Andrea Rodney: I have been having problems with this post office for years now my God I have never seen such a unprofessional dirty place before treat there customer as if we are there asking them to do something other than there job that they went and applied for, this behavior is unacceptable. went there to pick my packages up after my tracking information shows that they has been delivered there, gave them the numbers she went in the back just has she walked away I decide I was going to check my post office box where she and the supervisor was standing talking. she said I to him I found her mail then she asked him what was the problem, as she walk back out and tell me there was no mail and that she cannot find my mail with the tracking number, that I should call ups for them to give me there tracking number so that she can look it up

Maseh Berri: The post office attendance (the bulky elder guy) is the slowest officer I ever met, he uses upto 20 min per client, and is not flexible at all. Please if u want a quick service DO NOT COME HERE. But if u have the hold day, then is the place for u.

Katorra Christina: Adding to the 1 star ratings. I’ve never had any problems before receiving packages until recently and it’s unrelated to COVID. I believe there is either a theft problem or supreme inefficiency, both have caused me a loss of time and money. If you call don’t expect any help. Someone actually hung up on me while I was mid sentence explaining my package was never delivered even though the person said they did on two separate occasions.

David Askew: Have not received mail on the 4000 block of Kansas Ave NW in 3 days. I was notified that the package I was expecting was just delivered. What a crock of_____! The reason I know for certain that it was not delivered was the fact that I was sitging at the front door, no mail person came even close to the building. What that person probably did was stand at the mail truck and scan it as delivered. A bull____ way to run a mail route.

R.Derrick Thomas: Would give it zero stars if possible. Ive had the same experience as many others... Rude staff; a phone line which is never available or picked up; long lines because the desk staff chats casually behind the glass with coworkers or engages with gossip with customers after their transaction is complete. I've also had the mysterious "delivery attempted" notice come via email with no physical notice at my front door and while I was sitting at home waiting for the package. The USPost Master needs to take these complaints seriously.

Preston Bays: Gave two stars because the post office employee was nice and polite. Website says this location does passports, but that is false. Brought our infant and was a complete waste of time. FYI the 900 Brentwood Road NE Post Office does, and also allows walk-ins.

11. National Archives Research Center

LEAVE AN OPINION
702 reviews
National Archives Research Center
Location
4.7
Prices
4.2
Services
4.6
Customer Service
4.7
Professionalism
5

Address: 700 Pennsylvania Avenue NW, Washington, DC 20408

Schedule: Open ⋅ Closes 5:45PM

Telephone: (866) 272-6272

Guy: Government office


Review: "Worth at least one visit to celebrate US history."

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Stacy A: Worth at least one visit to celebrate US history. See the Declaration of Independence, constitution, and bill of rights. Room is dark and cold to help with preservation. No photos allowed at all. Entry was simple enough once I found it and staff was quiet but helpful.

Shine Thomas: Washington DC is a land of museums. You have a lot of places to visit in DC which has a huge number of historical archives. This was one such place with a lot of artifact's to see. One would need around half a day to cover this place, that too if you do it in a hurry. The place has so many sculptures and paintings, including Ginevra de benci the only paining of Leonardo da Vinci in the United States of America.

Rodrigo Gonzalez: An impressive building which was made to preserve the national documents. In the exhibition, you can see The Constitution, The Declaration of Independence, and the Bill of Rights. Congratulations to the staff and curators for such an impressive place. I recommend it.

Dez Davis: Beautiful building and so many things to look at. However, the security personnel are extremely rude and yell constantly. Also, it is a complete free for all to try and see the documents. Everybody crowds around the documents and stands there forever, not allowing anyone else to see the documents. Need to execute a better option of allowing everyone to see the documents fairly.

courtney edwards: The worst place I’ve visited in DC. The staff was rude and pushy with the exception of the employees working in the cafe. I highly recommend visiting the cafe. I was also locked in the building for 10+ and not permitted to leave due to an issue that was not disclosed to guests. I would go to anywhere in DC again except for the National Archives.

Matthew Miller: In reality, you could make a very quick trip here and only see the most important things here--The Constitution, The Declaration of Independence, and the Bill of Rights. With a bit more time, there are other exhibits to see, especially if you are interested in the archiving process and what gets stored in the National Archives. For families with younger children the Boeing Learning Center is a nice place with activities and hands-on materials. The staff there are keen to explain things and are clearly devoted to their vocations.

John Neff: Security staff are a joke, while going through the security screening process two security staff screamed and yelled at my child. They soured what was an anticipated visit to see our nations founding documents into a terrible experience. The security staff needs to take a class on sensitivity training. What an embarrassment to our national treasures.

Wei Hsu: Amazing building and gorgeous architecture.

Nikoloz Gachechiladze: Considering that the place is free, it provides an amazing experience. You can see the originals of American Bill of Rights, Declaration of Independence and Constitution all within 15 minutes, if you have planned your route. There are other interesting exhibits, but these three are highlights and definitely worth a visit.

Abigail Carroll: What an amazing place. Though the entrance is a little confusing. It was surreal to actually see The Declaration of Independence, The Constitution, and The Bill of Rights with my own eyes. I wish we'd had more time to explore. Loved the gift shop

12. Costco Wholesale

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7913 reviews
Costco Wholesale
Location
4.9
Prices
4.9
Services
4.3
Customer Service
4.5
Professionalism
4.2

Address: 2441 Market St NE, Washington, DC 20018

Schedule: Opens soon ⋅ 10AM

Telephone: (202) 269-8540

Guy: Warehouse store


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Sassy Sauce: Who doesn’t like Costco. It’s filled with stuff we really don’t need, but when we see it we justify why we want it and figure out the rest later. The tire center crew is very helpful and I have bought car batteries from here as well. The ease of rerun for items is really good and the process is very streamlined. I like the selection of items and it’s generally well staffed. I don’t have to wait too long in line before checking out. The gas prices are the best I’ve seen in the surrounding areas. It’s usually a win whenever we visit.

George Owino: Clean location, Friendly staff/employees Awesome prices 💰 🤑 💸💸💸 Lots of premium liquors/ wine ciroc, Hennessy, grey goose, tequila an etc🍾🍷🍸🍹🍺 Fresh produce apples, pears,peaches, onions, grapes, watermelon, lemon, oranges, strawberries, carrots, avocado, broccoli, cucumber🍇🍉🍊🍋🍏🍎🍑🍓 🥝🥑🥒🥦 🥔🥕🌽 🍍🍌🍋🍊 Go early...less lines...less people...less germs Lots of selections 🕢🕣 Plenty of parking🚘🚔🚖🏍🛵🏎🚐 Hot dinners ready for the table Awesome gas prices 🚘 💰 🤑 💸

Anthony Stewart: A bit crowded, but great just as every other Costco. If you haven’t been a member for a while, now is your time to go back! Things have only gotten better! Pretty easy to reach by public transport if one doesn’t plan to get much (and traveling by bus and metro forces one to be a bit more circumspect in one’s purchases). Will be returning monthly and already know where to find great holiday essentials. Hadn’t had Costco pizza in years, and it really hit the spot. It’s one of the few places in the country where a meal and a drink can still be had for under $3!

Oceanie De Silva: Love Costco and specially this DC one as it’s the only one that sells Liquor in the whole DMV area! We find some great items- coconut water from Sri Lanka, Dutch ovens for a great price! Hard Liquor and wines and beers etc amazing collection!! And great prices too! The Japanese whiskeys are a treat and also some fine wines from France and Spain! Also the service is great and efficient! Even though it’s always crowded you move fast!! Become a Member and come over to the DC one!

B. Lipkowitz: This is a great store for just about anything personal, business, and corporate. A courteous, efficient staff is ready, available to serve, offer samples, or assist along well stocked aisles of both the familiar and upscale. Libations, anyone? The A+ "adult beverage" section has an exceptional array of wines and spirits.

I SLAY ALL DAY TRAVEL The Solo Traveler: Its always a pleasure coming into this Costco to see the workers with great customer service. They are friendly and kind. The selections are wide and many. I really like this location and it’s close to home.

Jneen Pas: The lines were long but the cashier was polite. Then my reciept didn't print at the register and I had to wait an additional 20 mins for them to bring me a printed reciept from the back. Made my rating less.

Hannah Solomon: I'm just reviewing so they'll read this some day on beach too sandy water to wet. It's what you expect. At one point in my life I lived on the rotisserie chicken, miracle noodles, and bell peppers. 10/10. Return policy is clutch for trying out new stuff too.

Virginia Donnelly: I love this placeThe wine and alcohol in DC are the cheapest price around. Definitely has great bargains. You just have to have the space to store it or the mouths to eat some of the good items before they spoil.

Cynthia Smith: Some staff are rude, I believe that everyone needs to take the time and rate this store, I was one of those who instead of addressing the rudeness, i thought maybe some one else can address it but if we all think this way, then we are all going to get stuck with same rude people. I finally had enough, I addressed the problem. The store need to train staff on cultural sensitivity. Some cashiers bully customers, sad part too much hatred in this store. Hope the corporate sends people from headquarters and experience the hate maybe this store can turn for the better..the store have a good seafood manager. He listened to me while i was looking for a manager to address the bad treatment i received. Costco we want to be welcomed in your store

13. Walmart Supercenter

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5946 reviews
Walmart Supercenter
Location
4.9
Prices
5
Services
4.6
Customer Service
4.3
Professionalism
4.2

Address: 310 Riggs Rd NE, Washington, DC 20011

Schedule: Open ⋅ Closes 11PM

Telephone: (202) 756-4418

Guy: Department store


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Jessica Boada: Good prices but it needs better employees that really like to help . Today is 1/28/22 l was at walmart 2 days ago the skate boards were price 18.98. So today i go buy the skate the price is the same i get to ✔ out the guy goes the price is 29.98 im like no they are wrong so i asked him to fix honor the price he said he can not do it the manager comes show me a picture if you want the item i go take the pic waited in line again another cahier tried to help but the first cashier said no I have the transaction on hold. So i kept on waiting them it was only one person behind me and he said i cannot do it go to customer services. I go he said to customer i have a big line i was like really. Ok finally thay send me back to the manager and she did not ask for the pic or anything and charged me 29.98. But before this she said to the customer service do not come with that. Anyway she was not even wearing the mask properly she had it on her neck. I end up returning the item and got the price at customer service with a DIFFERENT cashier after 3 different lines. Pooooooooooor customer service specialty from the manager

Kev- keepingitreal: This Walmart Supercenter offers a wide variety of fresh fruits, vegetables and other optional food and items to choose from. Staff was friendly and helpful. This location offers a free underground parking garage.

Nsoseh Quistoran: I went there to pick some stuff for myself. Good prizing and amazing products. Recommended to go shopping 🛒🛒

Will Kidd: I'm from Michigan this is my first time being to a Walmart set up like this and it was great basement parking and the crazy thing the escalator for your shopping cart that's wow 😲

Brittany Jeffries: It's crowded, there are never enough lines, and the place is heavily disorganized. But when you need stuff late night, it's nice to have around. I shop around 8-10pm with fewer issues. No access to customer service, but the customer service is iffy at best during the day anyway. Excellent craft and party sections.

K A: Easy, convenient and affordable shopping. I really enjoyed shopping at this particular Walmart location. It’s big, organized and well stocked. They have different sections such as the pharmacy, bike shop, auto care, money center, entertainment and household items section to mention a few. Express Self Checkout✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheelchair Accessible Parking 🅿️ Adequate Parking Space ✅ Shopping Cart Conveyor ✅ 🚻Restroom ♿️Wheelchair Accessible Restroom

taqueya spriggs: I experienced very poor customer service. My family and I shopped here for the first time a week ago and the cashier who rung the father of my children's items began yelling at him because he realized after placing his items on the belt that he forgot to pick up an item that he needed in the aisle. Thereafter, the cashier began shouting for him to return to the checkout counter to complete his transaction because the store was closing soon. I for one don't have a problem with store personnel explaining to me that I am unable to go back to the aisles to select additional items to purchase because closing time is vastly approaching, but it's how you talk to people. Not to mention store security personnel tried to intimate myself and the father of my children in front of them as if he wanted to arrest us. He also became antagonizing by ordering another patron nearby to pull out his phone to video record him throwing me out of the store when I had no involvement with the incident that transpired between the cashier and my significant other. I will never shop at this location again and retail workers should be mindful of their tone and demeanor with customers because my significant other was not being confrontational, disorderly, or destroying property after being publicly humiliated in front of everyone in the store for no apparent reason. This kind of behavior is shameful and despicable and I was mortified. I am a regular shopper of Walmart corporations and I spent a lot money that day and do not deserve to be treated like a common criminal. With everything going on in the world and due to poor customer service and lack of respect for others, I think retailers should convert their services over to online shopping. This way customers can still reap the benefits of shopping without the having to potentially endure poor customer service. In the future Amazon will get all of my business.

scmi7y: Not too good experience, they did not have any of the 4 things we came for. Also they don't sell graphic cards in this store. Staff was 50/50 some was very helpful and good attitude. While others seemed annoyed by customers getting in their way and asking "stupid" questions. Somewhat hard to navigate the store. And prices has gone up lately.

Keshia Wideman: The absolute worst customer service ever. The store manager Patrick is non responsive to the lack of professionalism and ethics of the staff concerning, customers concerns/complaints. They are definitely a representation of his leadership and it shows. He doesn’t follow up on cooperates complaints, and the store is not organized properly at times. They don’t honor price misplaced items, and the cashiers are sarcastic, and rude at times. Crystal has been there awhile and can be rude and dismissive. I had to address her , and others about their rude, unethical behavior.

Michael Perez: If Purgatory exists, this Walmart will be a level. The place was clean and had an organization known to them. Not like any I've ever visited (and I've had the pleasure...to visit more than a few) but I'm sure when you've done your penance of shopping here a few times you get used to it. What really sets this store apart from the others is the stylistic hell that is the checkout process. 7 lanes with at least 9 patrons each. Cashiers that appear to be participating in a slow-down strike (and if they are, my hat's off to them and their cause). And at least 3 arguments between customers that verged on World Star territory. I will say that the curbside personnel were a little more engaged in their work.

14. Washington Union Station

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2801 reviews
Washington Union Station
Location
4.2
Prices
4
Services
4
Customer Service
4.4
Professionalism
4.5

Address: 50 Massachusetts Ave NE, Washington, DC 20002

Guy: Train station


Review: "Beautiful inside, reminds you how train travel used to be."

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Kay Pepper: Nice station, clean and beautiful. Just surprised at the homelessness issue here. It is sad to see it and it is way more than I expected compared to my trips in Grand Central NYC. There are not many food choices here other than chains and fast food. Lots of stores are closed, so not much to do here either. Its just a train station afterall. Noting it is extremely easy to navigate yourself here, easy to find your way. Either bus or train. Not a sightseeing spot.

stephen shaw (Sailhammer): This is a beautiful station! The sweeping ceilings and massive columns make you feel like you are in a true national landmark. For the most part it is easy to navigate and find your train. There are several shops inside where you can find good food and even some clothing. A special place to visit even if you don't need to use the train system.

Moh “City’s Tourist” Ka: State of the art train and bus station. Provide you with ancient architecture that are great for birthday, touristic and even wedding pictures. The outside view give you a great look at the united state capital

Yvonne Beck: Clean and with plenty of options for food and drink. Some nice shops. The ceiling and main hall architecture are stunning. As was ty view outside towards the capitol.

Brinda Rao: One of the cleanest, spacious and beautifully built union stations that I’ve been to. There are various restaurants and coffee shops available to grab a bite/drink before the journey. The restrooms were clean and are well maintained. At early hours, we saw only McD open for coffee and Starbucks might open around 5:30-6:00am. The Uber pickup and drop offs are just outside the union station. They also offer Red Cap service, which we didn’t use at this time to review.

Daniel Short: Beautiful amazing building! Just came from Grand Central Station in NYC and they are both beautiful buildings. However, where GCS looks a bit more worn down and is darker, Union Station looks more lively and welcoming.

Leah Lambart: Very nice building with impressive ceilings and other decor. The front is beautiful with nice looking columns. The directions inside the station were easy to follow. I took Amtrak and it was very easy to find. The train itself was hard to get on with a suitcase but once on it was fine. The station was fairly busy but easy to navigate. My first time there was great.

Teri Humphrys: It's a beautiful train station with lots of nice shops inside. There are some areas that feel a bit dirty, panhandlers, and occasional smells of urine that waft through the air in track seating areas, but otherwise it's a lovely train station.

Ankit Gupta: Awesome experience.Good thing is there is a cafeteria inside the station.

Spiral Tote: I was here on 20Apr.2021. The area around the Washington Union Amtrak train station has a great deal off homeless people living around the area. Other than that, the building inside is nice and not too busy(even w/COVID-19)as I thought it may be. There are a few restaurants and shops inside and the architecture and statues are lovely. I was assisted with information from a wonderful ticket agent at the train station. Lovely and friendly lady. So glad the company hired someone like her. Overall great experience. That was a great first trip.

15. United States Postal Service

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91 reviews
United States Postal Service
Location
4.9
Prices
4.8
Services
4.3
Customer Service
4.7
Professionalism
4.8

Address: 2000 14th St NW Ste 104, Washington, DC 20009

Schedule: Open ⋅ Closes 5PM

Telephone: (800) 275-8777

Guy: Post office


Review: "Since moving to DC in 2019, I have seen this post office go through a ..."

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United States Postal Service: what do users think?


Catania James: Since moving to D.C. in 2019, I have seen this post office go through a couple staff changes. I think it’s been a positive thing!! Today (Sat, 12/11/21) I have received the best service to date!!! There were 3 women behind the counter and they were professional, courteous, knowledgeable about the services and gave prompt service to everyone in the line. When I first entered the post office, I was a little nervous about joining the line however they had the line moving in an efficient manner. I waited about 5 minutes. they were also clear with the customers about which register took cash only and patiently assisted customers who were sending packages internationally and helped them refill out paperwork that was illegible or filled out incorrectly. I hope this post office keeps this configuration of staff!!

James Arrington: Most of the time it's a good experience. This time not so much. The postal worker kept making the same mistake even after I repeatedly told him what was wrong.(4 times to be exact).Almost like it matter Even after I told him I was on a short break from work. Finally someone else stepped in and corrected the problem. It is my belief that he thought I was wrong and there was no way he was

Shalin Nohria: The location is great, the service is awful. I literally heard the employees laughing about how they sent someone away when they could have helped. New management is definitely needed.

Jordan Bickham: I arrived at 9:10 to drop off a prepaid label package but the doors were locked. Me and other people have been waiting and watching as the people inside ignore us even though they are supposed to be open at 9. It’s now 9:30 and still nothing. Absolutely horrible USPS!

Kyle Barrett: This has got to be one of the worst post offices. They are incredibly rude and unhelpful. Usually they'll refuse to help and direct you to the self-service kiosk. Today there was no one at the window and a line at the kiosk. Good luck calling and getting through to someone.

Kelly Shurtleff: The USPS is a disgrace!! It should be abolished and charged with racketeering. They charge for services that they do not provide in good faith! They now want more money and want to do less! They tell you to pay more money for Priority services (not guaranteed) and NEVER come close to delivering on time. What the @#$@# are we paying for??? they cannot be held accountable like almost every other business. You cannot sue or take any legal action!!! AND THEY ARE NOT A FEDERAL GOVT. BUSINESS!!!! how can congress allow this to happen with repercussions??? Now you cannot even file a missing mail for at least a week!! What a joke on the American public!!!! write you congressman and demand changes!!!!

Jessica Hsu: I almost didn’t come here because of the reviews, but had no choice. I was here at 1:36pm on Thursday. Clerk 12 was helpful and kind. My two other packages with pre-paid labels were scanned promptly. I had a positive experience at this location.

elijah: I didn’t get her name but the young lady working around 11am on June 17th (she was working the register to the left as you face the registers) was super helpful! I was shipping a package and she had me out in under 5 minutes. I’m in a wheelchair and she informed me that they finally fixed the handicap button for the door so I just had to hit it to get out. I don’t know about all these negative reviews but I firmly believe just be nice to folks and you’ll get the same back. So sorry I didn’t catch your name but thanks for making my experience great!

Oancea Marcela: 9:41am supposed to be already open and working, it’s about 15 people waiting for them to open the door, I can’t believe this can actually happen on a regular day looks like people here work by their own working schedule. Worst experience ever.

Lorena Barito Rayran: I received there the worse customer service in my life. Two of the staff team are very rude and disrespectful. I have to go two times per week and I have to ask if we have mails because we work in a non-profit and we received a lot of corresponde and they don’t do it their work... they always told us that “if you don’t see a yellow paper in the box is because you don’t have more mails” but it’s a liar because more than one time we don't have anything in the box (and we don't have the yellow paper) and we ask inside and results that we have a box with a lot of correspondence! So it's not ok be rude with the customers and I only want patient and a good customer service because trust me... I am doing my work too! I hope, really hope that someone, some boss read this review and understand my situation.

16. Courtyard by Marriott Washington, DC/U.S. Capitol

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1033 reviews
Courtyard by Marriott Washington, DC/U.S. Capitol
Location
4.6
Prices
4.5
Services
4.2
Customer Service
4.9
Professionalism
4.2

Address: 1325 2nd St NE, Washington, DC 20002

Telephone: (202) 898-4000

Guy: Hotel


Review: "Second, breakfast buffet was pricy and not warm, but other options ..."

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BC Turk: To start, the valet parking is outrageous but there is a garage literally right down the same road for about a third the price. The staff is super friendly. Housekeeping would speak to us and ask if we needed anything as we headed to the elevators. Everyone was always saying, Have a good day”. The amenities within the hotel room were good. We checked the sheets and filters and all was clean. Sheets are super thin but worked out okay. Fridge, microwave, coffee maker, and sink/bar. All the you need. I like the security they have coming in. It is a two minute walk to the Metro (red line). Would recommend for location being close to a walking path and the Metro.

Mohammed Mohammad: Stayed here for 4 days. Overall my stay was great. My stay included breakfast. This hotel is great in terms of service and kind staff. As for the breakfast, it's not an open buffet style. They have a menu and customer choose from it. Though the choices were limited, we enjoyed every breakfast dish we tried. Chef Mo is an excellent chef excited these dishes in a fine great way. Ladies tacking the orders also were very friendly and helpful. As for the location, it's a 15-20 min walk to the convention center and a little bit more to reach the attractions near to it. The only thing they need to add is an airport shuttle which currently not available. Enjoyed the toiletries with the refreshing lemon smell. Overall, thank you guyz for the great stay.

Garrett Robak: Extremely friendly staff from the front desk, the cafe, management, housekeepers, and valet. Everyone was so pleasant and made the stay that much more enjoyable. The hotel is very modern and has very comfortable amenities. The hotel is also located in a really great section of DC where there are a ton of restaurants and shops that are within walking distance.
Response: Greetings Garrett Robak, Thank you so much for staying with us at Courtyard Washington DC US Capitol and providing us with feedback on your experience. Our team understands that providing genuine customer service is the key element that makes our valued guests such as yourself continuing coming back! We hope to see you on your next journey to the Nation's Capital. Hotel Leadership Team

Shane Broyles: First off, the staff were all amazing! Everyone we passed said hello, asked if we needed anything. Front desk were always attentive and we're able to help with everything we needed! The ice machine on the floor we stayed at was a little unreliable, but it wasn't too bad to pop to another floor to grab it. Two notes: First was that housekeeping didn't come most days until after 5:30 when we were back in the room. Second, breakfast buffet was pricy and not warm, but other options are available. Convenient to the Red Line Metro (literally next door) All-in-all, I would happily stay with them again!

Cema-D Cema-E: My family stayed 1 night on the 21 of April 2022. We stayed in two rooms. Room 617 in which the heating system did not work and the room was excessively hot. The second Room was 330 in which the Toilet did not flush. Had to fill the trash can in the tub to make the toilet flush. On top of that, they charged me 1007.00 dollars for the two rooms, and the rate I was given was 183.50 for each room. My math says they stole my money through their practices. I would not recommend this particular hotel. I did try to speak to the manager but because I was white she just told me too bad that's the charge. Be wary of this business.

Jean Ng: We read a lot of negative reviews about this place and some is kinda true. Parking is an issue BUT we found a garage just across from the hotel inside the ELEVATION BUILDING which a full day charge is only $16 max. We left the car in the garage for the entire week stay and just use the metro as our main transportation. The room we got was nice and comfortable. Although we have an issue with the AC. The temperature is constantly at 73 even tho we set it for 68. A little stain on the couch but no big deal. The room also have good noise insulation (maybe I just slept through it since we walk so much during the day) Big shout out to Miss Nu who checked us in. She just brighten our day and made us feel special. There is a refreshment table set up with coffee tea water and cookies for free after the breakfast period. Tons of food options around and trader joe’s is just 6mins away on foot towards Union Market.

DK Adams: This trip was a treat for me since I had recently come out of the hospital. The staff was very friendly. The valet man was helpful as well. Our room was very comfortable. I'm glad we went.

ESB NYC: Busy and basic Marriott in NE DC. It was fine for what we needed but I’m not too enthusiastic. Room was clean. There were some kinda gross stains on the sofa/ottoman that were unappealing but we’re not too fussy. They charge $45+tax for daily parking but you can self-park across the street for $16 a day including tax, literally 3 minutes walk. The morning coffee situation was not very well organized. There were also some strange service issues with the front desk. We stayed in the same room but we utilized two separate reservations, the front desk seemed very confused about this and they came up to our room with a rather confrontational demand that we come downstairs to check out and check into the room again although we had been told on the phone that we were good to go. Not really a big deal but I felt that the aggressive posture was unnecessary and left me with a bad taste. On top of that, I am a gold Bonvoy member and I would’ve been entitled to a room upgrade which I declined for the convenience of remaining in the same room. One thing that I believe some other people commented about is that you cannot control the temperature in your room effectively. There is a thermostat and you can make the numbers move up and down a bit but it doesn’t appear to have any effect on the temperature in the room which seems to be controlled centrally. There were a couple of evenings where we were uncomfortably warm. On the plus side, you are just a couple of minutes from the Noma metro station and there is also a Dunkin’ Donuts close to that. You’re also about a 8 to 10 minute walk from the Union market area which has a Trader Joe’s and some great restaurants and other food options inside the market. If not for the convenience of the location and the comparatively reasonable price, this would probably be a three star review.

Kenneth McIntosh: This Marriott sucks badly. Forget parking unless you want to pay a lot extra for valet services. Free breakfast isn't exactly free and the place is beings renovated. At least I had a great experience at the Marriott in Long Island, NY.

17. Walmart Supercenter

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6250 reviews
Walmart Supercenter
Location
5
Prices
4.8
Services
4.6
Customer Service
4.9
Professionalism
4.6

Address: 5929 Georgia Ave NW, Washington, DC 20011

Schedule: Open ⋅ Closes 11PM

Telephone: (202) 719-3770

Guy: Department store


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VIRGINIA Parker: Very well stocked and clean associate ready to help you. Only one problem not enough cash register open to get the people out. But that's the problem in every store.

Dennis Watts: Just not your average blue Walmart for people who don't live in DC this is really unusual to see a Walmart on a city block and the color is not blue and white, it's made out of brick with a black logo that's pretty unusual

Wesley Pace: The workers are great and helpful. The only gripe is I see a lot of people who are much older and not as mobile that need scooters, and there aren't many for them, so they are often waiting for them. And if they opened more registers it wouldn't be sp crowded.

Adam Stoddard: You know you're in a good part of town when shaving cream and car electronics are kept under lock and key. Got passed around between several employees and then a manager before somebody could procure a key for a case. Same thing happened with another case. Suffice to say I was unable to completely suppress my inner Karen...

Arielle M. (Mermaid): This is the best Walmart in DC. I actually drive out the way to go to this walmart. They even have a better food selection than Giant. For Easter I found 48 count of empty eggs for 1.98!! Which is amazing because I would of spent way more if I went anywhere else!

Terrencia Lester: I found everything I was looking for and a few extra items too. The staff was very friendly and helpful because I am in a wheelchair they offered to help me with items I couldn't reach.They had a variety of all kinds of foods and beverages. This will be my Walmart supercenter that I will be attending from now on keep up the great work and I will continue to be a valued customer.

Sarah West: A large mixed selection of items you can get any 3 for TEN DOLLARS. Selected high end new items are priced accordingly. Kids, mens, and womans apparel and shoes. If you have the knack for treasure hunting in thrift stores.....THIS PLACE IS FOR YOU. thrifty and unique pieces all year round

Matthew Unger: The employees were fantastic and would be 5 stars, but not being able to not use yet another app makes for a poor customer experience that part I would give a 1 star, but I don't want to hold what seems like a wonderful store to a corporate specific issue. I cannot say enough good things about the employees that helped me and even apologized for a company wide corporate issue.

carolyn jackson: I love this store. My favorite associates work here. This store always have a lot of cashier's on duty. The store is as least fully stock.

Jennifer Bowling: No shopping carts. Waited a long time and eventually just went back down to the parking garage to get one myself. The shelves were very disorganized in some areas and a lot of out of stock products. And the lines were very long. The cart escalator was broken and both elevators had orange signs indicating they were not safe for use, but were still being used.

18. Apple Georgetown

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1399 reviews
Apple Georgetown
Location
4
Prices
4
Services
4.9
Customer Service
4.4
Professionalism
4.7

Address: 1229 Wisconsin Ave NW, Washington, DC 20007

Schedule: Opens soon ⋅ 10AM

Telephone: (202) 572-1460

Guy: Electronics store


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Elior Manier: Booked an appointment yesterday 12/28/21 which never got confirmed by email, most probably cause the employee never clicked the button. Impossible to enter the store after that, no way to see a manager, and no way to even communicate with an employee inside. This is scandalous knowing I organized my day to free myself for my 6:00 PM appointment.

No: GO ANYWHERE ELSE FOR YOUR REPAIRS!!!! I went in for my mac book pro battery placement (late 2013 retina) and they absolutely destroyed my motherboard making my speakers useless. I looked inside and was amazed. This was definitely on purpose since a wild animal could do better.

Courtney German: Had a highly positive experience at this Apple store - I had a major issue with my phone while traveling to DC for work and went to the Apple store without an appointment. They squeezed me in for a Genius Bar appointment with minimal waiting and Stanley The Genius spent over two hours with me running diagnostics, speaking with my cell phone carrier company, etc. He was AMAZING. The staff went above and beyond to help me and I'm incredibly grateful. Exceptional!!

vze1nv91: At the moment Apple wants you to order their products online and only go to the store for pickup. I got there an hour before my reservation time and asked if I could get my product. They were gracious, did it and I was out in ten minutes. It was so enjoyable I almost splurged on an Apple Pencil. Apple is very particular about the buying experience and it shows in the professionalism of the staff.

Katze Love: I had nothing short of an unpleasant experience here… As others have mentioned, the rude and dismissive staff are in no rush to offer assistance. I had an appointment to pick up items, arrived on time, and still waited about 20 minutes to receive my order. Before that, I had to wander around the store trying to find someone willing to help me. The most comical part-- when a staff member finally came by with my items, he carelessly tossed the bag down on the table and $500 worth of apple keyboards rattled out onto the counter. Lol! Way to show how much you care. The location is convenient though.

Mr. Mendoza: Sadly this store lacks any customer service. I've visited this store several times and every time, the staff has been great at ignoring me or making me feel as if I'm interrupting their lack of work. In one particular instance, one of the store's staff told me that he could multitask while servicing me. He thought talking to me and another customer that interrupted our conversation, while texting or checking his phone was productive multitasking.

C Leo: I’ve always received great service at the Apple store esp the one at Clarendon and Tyson’s Mall and I was just disappointed with the service at the Georgetown location. No one greeted us when we walked in. When I found someone up front and told them I had a 6:30pm appointment they directed me to the back without checking their tablet or asking what it was for. After taking a while to locate my appointment, she then directed us to the front. ( at the other store, they would greet me by name and direct me to the right staff to assist) My friend asked if there was a restroom and he directed her to Wawa across the street. The overall energy of the staff there was low… like they did not want to be there.

Kasra Ladjevardi: One of the rudest apple stores I know of. I am a huge fan of Apple, and I have always thought that they have really great customer service. Most Apple stores I visit today have great people and the Genius Bar staff are very friendly. However, my last two visits to the store left such a bad taste in my mouth

Don Wang: I literally purchased my first iPhone 13 pro max and I was having trouble with their Air Drop option to my friends. Went into this Apple store hoping one of their representatives will be able to assist me but instead another gentleman came over and told our female representative to assist someone else. Now, they just pushed me to their IT phone service instead. Does this mean my IPhone is defective? Should I be switching back to Android base phones instead?

Abby: The three times that I went there to try to buy a new phone while turning in my old one, I did not have a positive experience at all. One of the times I got there at 9:30am (Google’s hours indicated they opened at 9am), and I got berated by the staff and security telling me I shouldn’t be there when they opened at 10am…well it would be great if they updated their hours first before scolding me for something I didn’t know and opening an open door. The other times that I’ve been there, the staff was not very helpful either, which was disappointing considering the amount of money I’d be spending on a device. I ended up going to the Carnegie Library location instead, and the service was so much better there, so I’d definitely avoid this location for any future purchases and go there instead, even if it’s located further away.

19. Walmart Supercenter

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7110 reviews
Walmart Supercenter
Location
4.3
Prices
4.1
Services
5
Customer Service
4.5
Professionalism
4.4

Address: 99 H St NW, Washington, DC 20001

Schedule: Open ⋅ Closes 11PM

Telephone: (202) 719-2110

Guy: Department store


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Kev- keepingitreal: This Walmart offers Capital City Mambo Sauce, Fruits, Vegetables, Seafood, Poultry, Dairy and all sorts of Household Items. This Walmart needs to improve its Elevator services, only two out three of the elevators are working, it would be nice if they removed one of the elevator and replace it with stairs that lead customers from the parking garage to the street level and to Walmart store level for easy access. The current stairs only give customer access from the street level to Walmart store and no access to the parking garage. This Walmart includes a Pharmacy and free two hours of parking in the parking garage. This store has shopping carts available in the store and in the garage areas.

Mirka Mendez: It's Walmart, there are no grocery stores nearby (that I know) so it's an option. Smaller than the usual supercenter, very small produce section. There was an approximately 10 min wait at every registers when I visited.

PaulDavid Morado: Not exactly the best side of town. It is Walmart so all things that go with Walmart come along with this place. It's not close to any Metro station so be prepared for a walk is it on the other side of Chinatown. Excellent place for fruits and vegetables in all things grocery but be prepared also to bring your own bags as there seems to be carts missing

Aminah Imani: Its conveniently located but not the best Walmart to be in. The customers were loud and the security with large bullet proof vests doesn’t make it a welcoming vibe. Grab your products and head out quick. They do validate parking and leave patience for the slow running elevators. The employees were helpful and efficient. This location isn’t my preference but it gets the job done when in dire need.

Sassy Sauce: Mixed experience with this store. It’s a good location and there is parking available in the underground garage. First 2 hours are free. The store has items locked in a case that I couldn’t understand. For example, women’s underwear and some personal hygiene items. Also, the store wasn’t too crowded while I was there and the associate I asked to help me gave me clear directions as to what aisle the product I needed would on. The parts of the store I visited were clean and the overall shopping experience was ok. No major complaints. Just strange observations about profits being locked behind glass.

C. Zed: Well it exists, that I appreciate. I’ll continue to shop here. The cashiers scan items more than once, has already happened twice for me. The store is small and often too messy. The aisles are narrow, and the carts are way too big for the store. Many items are locked behind cases. Could be a better experience, especially for the closest location to the US Capitol.

Henok Garedew (Henny breezy): There is always problems in this specific Walmart all the timeI don’t recommend it

Virginia S: Need more employees/cashiers working. These stores rely too heavily on self checkout. Which is fine if you like to DIY but there shouldn't be so little cashiers that you turn the customers into employees and shoppers at the same time. Some people go shopping for the experience of the human interaction they have buying their things, having someone else ring it up is part of the experiences. Stop cutting corners your customers are not happy with it trust me

Van D Peluche: Terrible terrible. Twice I have ordered online groceries and the first time I did not get it until an hour later and the second time I didn’t get it until a day later than the scheduled period. Absolutely awful. Plus no one in any department answers phone calls. And their produce is very poor quality. May as well not even have the grocery delivery service. Will not even notify about orders being held for the next day.

Harriet Saulsbury: Love shopping at Walmart, some of the eorker are rude ask them a question they always say its not my department and walk away. Another thing as many seniors and disable people shopping there on a daily basis you only have maybe 10 electric scooters for the entire store which is a super store but you have maybe only 2 scooters working. You also took away your seating you have in the lobby of the stores where are we supposed to sit and wait on rides and family members to finish shopping?

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