Best Second Hand Pc Washington Near Me

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Becky Ohlsen
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1. Crown Pawnbrokers

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95 reviews
Crown Pawnbrokers
Location
5
Prices
5
Services
5
Customer Service
5
Professionalism
5

Address: 1726 14th St NW, Washington, DC 20009

Schedule: Opens soon ⋅ 10AM

Telephone: (202) 332-2522

Guy: Pawn shop


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Crown Pawnbrokers: what do users think?


Myi Oui: this was my first time at a pawn shop so i was nervous but it was quick and friendly service. sold my items and received cash for it and it didn't take more than about 20 minutes. if you don't want to deal with the hassle of selling online just come in here and get cash in hand, ofc you're not going to get nearly as much as if you sold it yourself online but if that doesn't bother u much this is a great place to go.
Response: Thanks for the great review 👍

Derek Dissell: I purchased a watch at $900+ and wore it maybe 5-7 times. The band started fraying and I requested that they try to glue it back since a watch in good condition shouldn't have such serious issues so quickly. They flatly refused and therefore lose my business going forward
Response: Hi Derek, I'm sorry you are having a problem with the watch band on this item you purchased 4 months ago. Unfortunately we do not Repair bands. We do offer replacements and furnish them.

Activity: The best pawnshop ever. No time limits, or late fees both in purchases and borrowing. They'll keep your products intact, very low and affordable interest rates. Great family that treats you with respect and consideration. I love this place!!
Response: Thanks for the great review 👍 😀

Harold Mitchell: I had once given the store a 5 star rating, two months ago, but since I didn't receive a response from the owner like others who given a perfect rating, now I'll just give 3 stars!
Response: Hi Harold, sorry we did not thank you promptly as we should. We dropped the ball. I hope you reconsider and come on in for some more 5 star service. Thanks for your support. -Mike

Francis Jafari: I have been to many pawn shops throughout my life! I’m a bit of a junkie for them. I love shopping there and finding great things for great prices. I will say crown pawn shop is by far the best I’ve ever encountered! Everyone there is so amazing and willing to help anyway they can! Just ask for mike and he will drop what he’s doing to help. He has always been fair and given me the best deals and gives top dollar for all my items. They also have a female staff member, mrs Jessica who has extensive knowledge of jewelry and can really help you with all questions you have and will work with your budget to help send you home with the ring or watch you desire! All in all this is a 5 star pawn shop and I would recommend it over and over again, so make it your first stop if you’re looking for great deals and great staff!!!
Response: Thanks for your thoughtful review. You are awesome

nick: Amazing service! I love this place! I just bought my wife and daughter last minute gifts, and they were all very helpful. They helped me pick out a necklace and a bracelet. The prices were great. I really liked the omegas and Rolex’s they have for sale. I’ll be back
Response: Thanks nick for the great review.

TODD DILLERSON: If your looking for the best place for any kind of assistance along with the best customer service available go to Crown Pawnbrokers. This place is ran by a unbelievable management and staff who make you feel comfortable and at home ! I’m a regular here and wouldn’t go anywhere else! Thanks guys !!
Response: Thanks for the great review Todd 👍

Carlton Reynolds: I have been a long time customer of Crown Pawn , they are hard working , generous and fair when it matters most , at least I can say that for myself I have been given a fair shake . . .
Response: Thanks Carlton.

Nakita Anderson: My son and I have been coming to this establishment for games since he was 5 he is now 12 and he loves to come and see these wonderful people. My son is into gaming and I’ve learned so much about it with their help and the greeting we get from everyone is so warming. They have been around for so long and the variety of things they have are reasonable and no matter the item, there’re always someone with knowledge of it, check them out, you will come out with the best deals and not to mention the politeness and helpfulness. We love them
Response: You both are so kind. Thank you. 😊

Leon Elliot: This place saves my life every time I’m in a bind and it’s the only place in DC where I can find quality products from my jewelry to my camera equipment love it here
Response: Thanks for the great review.

2. Goodwill of Greater Washington Retail Store

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408 reviews
Goodwill of Greater Washington Retail Store
Location
5
Prices
5
Services
5
Customer Service
5
Professionalism
5

Address: 2200 South Dakota Ave NE, Washington, DC 20018

Schedule: Opens soon ⋅ 10AM

Telephone: (202) 715-2658

Guy: Thrift store


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Reanna Rousseau: I have to say very disrespectful management at this location. The staff was lovely and helpful but the short light skin women manager with the face piercings, with her mask underneath her nose gave me the worst experience I have ever had at goodwill. Her regional needs to have her replaced ASAP. You can’t make your own rules at your store that’s not in policy. You can get fired for things like that and she must be reported. This is a store where they take free items and mark them up for “Goodwill” to sell to the people in the community who can’t afford the regular priced items. If you are over pricing the item you are basically doing a disservice to the community.

Lea Sumlin: On. April 30. A beautiful morning. I decided to donate things, I don't need. My family and I went to the South Dakota location. When we got there, a light skin colored girl with glasses as the manager was VERY UNPROFESSIONAL We did not get a Good Morning. She WAS VERY UNPLEASANT with her Approach. "We're not open yet, did you hear me and we line up over here. I never opened my mouth but after her unprofessional way of speaking. I ask, " do you WORK here. "Am the manager". She is NOT MANAGER PROFESSIONAL. We left. I Googled Salvation Army on Kenilworth Ave. They were open and VERY PROFESSIONAL AS WELL. THANKS SALVATION ARMY. We were very happy when we got there and after we left.💯❤️❤️❤️.

Zh Ie: Purchased online from this location. The staff was amazing on checking the condition of the item after purchase, and as an added service on their end, they sent a few extra close-ups even after I had purchased, which was not necessary, but so appreciated that they thought to do that. Above and beyond service, and extremely customer-service oriented.

Andrew Patricio: Bizarre. Don't bother going here to donate anything except kitchen stuff or toys, (except baby toys they won't take). On the website it says they take clothes, furniture, etc and they used to but no longer for some reason. Any even toys they won't take anything "a baby can sit in". Ie no bounce toys, push bike etc. Wasted my time twice in a row. Never again. Just go down the road to salvation army or even better, the value village thrift store.

Kim Barr: I found some lovely things there the staff was very helpful and definitely check out the colors of the week sales. I was able to get a 15.99 suit for 3.99 because of the colors of the week sale.

Team World: Caĺled them numerous times over several weeks for pick up of lots of veey good clothes and furniture. I am leaving the country. They never called back.- couldnt be bothered apparently. SHAME on you, Goodwilll, aren't you supposed to serve the disenfranchised????

Janice Burrell: Called and asked if they accept books. The guy told me they did. When I got there the guy told me they were at their capacity for books. It was more like he didn't want to do the work to check them in. Every time I go there it is always a problem. They should tell you these things when you call. Since they don't I can only conclude that it's just a lazy employee. Extremely poor customer service.

solomon asefaw: I am writing this review to let Goodwill undermines its gools when it doesn't follow up its workers at the receiving and dropping gate of this location. Today at around 3:35pm when I came to donate, I was harassed by one Of the stuff at the gate. Goodwill should place professional stuff at the dropp of gate before it too late.

Franklin Owens III: I was there for clothing… but I can never pick out clothing in a thrift store, so I left with books. The store was well organized though. I tend to be a bit uncomfortable buying items out of thrift stores. I didn’t care much for the clothes. But there were other items in the home section were really nice. Everyone was nice in the thrift store. Even when I gathered a cart full of books and then realized I couldn’t use my clothing voucher on books😬😅

bluslushii: Been to multiple Goodwills, the staff was by far the most helpful and I honestly received the best customer service I did at any business. Definitely will be returning! Thank you so much ladies for being so kind and helpful!

3. Micro Center

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3638 reviews
Micro Center
Location
5
Prices
5
Services
5
Customer Service
5
Professionalism
5

Address: 3089 Nutley St, Fairfax, VA 22031

Schedule: Opens soon ⋅ 10AM

Telephone: (703) 204-8400

Guy: Computer store


Review: "Best store in the state for computer parts!"

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Joseph Pietroluongo: Micro center has everything. I had never been to one before but if you are doing anything gaming they have pretty much everything. Feels a bit like a used car dealership inside however. The staff always approached me which is engaging but I just wanted to browse and didn’t want to be sold anything. It is probably more helpful for people who don’t have any idea about computer components, but it felt very off putting to me.
Response: Thank you for sharing your review with us, Joseph! We greatly appreciate all of your feedback as we are always looking to improve.

Devon Janes: Came here a few weeks ago to pick up a gaming laptop. I found the one I wanted online, gave them the SKU number, and had a quick and easy checkout. It probably would have been easier if I had reserved it online for pickup since they seem to have a good process for that. The store is well stocked and well staffed and should be the first place you visit when looking for electronics.
Response: This is great to hear! Thank you for your kind review. It's greatly appreciated as we are always looking for ways to better our store. This will be passed along to upper management to ensure future improvements!

Mark Noble: Micro Center is where you go if you want the best service and PC components! Luckily, I live less than 10 minutes from the Fairfax, VA store, so I am able to go whenever I need something. The 18 minute pick up is a great feature. Be forewarned, the sales team is commission based, so you will get multiple employees offering to help you, which I actually don't mind since you don't get that kind of service in most stores nowadays. I want to take a moment and leave a comment for David Ingold in the PC components department. I have built a couple PCs with his help and he is always great to work with. He is commissioned based, but not once have I ever felt pressured to buy, nor has he ever tried to up sell me. Most recently, I purchased an EVGA 3080ti FTW3 Ultra from him; an expensive purchase for sure. If you are looking to build a PC or need some upgrade components, stop in and see him! I always wait (however long) until he is free whenever I need something. (I hope he receives my comments)
Response: Hi Mark, We are delighted to hear that David I. was able to assist you! We will make sure David is recognized for the excellent customer service he provided. Thank you for taking the time to share your experience with us and for shopping at Micro Center. We hope to see you again soon.

Sarah “Sarah4Va” White: Grown up toy store!! You don't even have to know what you need before you get there. You will figure it out as you walk through the store. They are well staffed and eager to help. I've always found them to be very knowledgeable. They price match, so if you see a lower price be sure to let them know. Warranties on things can be so hit or miss. Some live up to their end and some take your money and look for any reason not to pay. Microcenter stands behind theirs. Well worth the money!
Response: This is fantastic to hear! Thank you for taking the time to reach out and share your feedback with us. We greatly appreciate it and hope to see you again soon!

Armando: Ever wonder where your family tech support nerd goes to buy supplies when they can't get them online? This is it. One of the few stores in the country with everything needed to build a PC from components. Even silicon valley stores can't match the inventory of this store. That being said sales reps are heavily commission oriented. But they're far more knowledgeable than your average Best Buy employee.
Response: Hello, Armando! Thank you for taking the time to share your review with us. We greatly appreciate all of your feedback!

rareflowersinatomb: I was looking at gaming laptops and found some great deals at MicroCenter, and a good price on the exact model that I was most looking at. Store is a bit out of the way for me but not much of a selection at other stores nearby unless you want to WAY overpay at Best Buy...and hope it never fails since their support is trash. Only way to get a better deal would be to toss the dice with an Amazon listing, and even then could only have shaved off about $100, which would be gone if you ever had to ship your computer off for service. -Large store with a lot of stock, and they keep it clean and organized -Staff has been friendly and helpful -Very competitive pricing
Response: This is fantastic to hear! Thank you for taking the time to reach out and share your feedback with us. We greatly appreciate it and hope to see you again soon!

Fronzy 101: This computer superstore has everything from building complex circuitry projects to building high-end custom PCS, workstations and everything into between. They also have a apple section and a home theater section with very knowledgeable staff. I use the micro center CC card that gives me an extra 5% off as well as better pricing with rebates.
Response: Thank you so much for sharing your review with us! We greatly appreciate your feedback and hope to see you again soon!

Stoonookw: Bought a bunch of hard drives and misc stuff. The customer service here is absolutely next level!!! Thanks Christopher F for you superb knowledge
Response: Hello, We are thrilled to hear that you were able to find everything you were looking for. Kudos to Christopher F. who assisted you. Thank you for choosing to shop with us. We look forward to seeing you again soon!

Isaiah White: From someone who's been in IT for over 20 years, this store being local is a godsend. I simply order what I want beforehand and it's ready at the pickup counter. I've spent a fortune in this store and will continue to do so. They always have great deals and the staff is always friendly.
Response: This is wonderful to hear! Thank you for your kind review. Your loyalty is much appreciated.

Konverse Sketch: I was given a used piece taped all over and when the box was opened at home, expectedly, there were some shredded pieces stuck on the back of the device.My order clearly specifies that the condition of the piece is NEW.
Response: Hello, we are very sorry to hear about your experience. We certainly understand your frustration and do apologize for any inconvenience. We will pass this information along to upper management to ensure future improvement. Thank you for bringing this to our attention.

4. Apple Carnegie Library

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537 reviews
Apple Carnegie Library
Location
5
Prices
5
Services
5
Customer Service
5
Professionalism
5

Address: 801 K St NW, Washington, DC 20001

Schedule: Opens soon ⋅ 10AM

Telephone: (202) 609-6400

Guy: Electronics store


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Vi Rodriguez: This is a very cool building to visit. The history behind it is also very interesting which you can learn all about it in the basement. The building is very clean!! Lots of staff available to help answer any questions you may have. The first and main floor is the Apple store but it’s not like a regular Apple store. There is a huge selection of all of Apple’s products. On the second floor is a digital art gallery and the library but they were both clothed when I came on a Saturday. Still a cool visit and it’s free to enter and walk around.

Swire Ho: From out of town and we almost didn't notice it is an Apple Store. It was the old Carnegie Library built back in 1901. Went during a weekday at 1PM so there were more employees than customers. They have a gallery on the Top floor and basement. We walked there from our nearby hotel and I don't see any parking near the building.

B Dunnegan: Wasted so much time waiting for reps, while reps who claim they can’t help just stand around. How many reps do YOU see?? I get calls and emails on regular from business team yet when I come in store, none are available to help. Also—the store operation is inefficiently run. What should be pinging/cueing up clients at check in is a belaboring dog and pony show that passes you from one rep to another. Over it. As a small business owner, who was literally called and emailed every day by what was described as a small business support team at the Carnegie location has not produced one iota of assistance. Over it.

livingmytruth 2: Michael, Gunner and Taylor were absolutely amazing. This was by far the best Apple store i ever been in. As soon as i walked in the door i was greeted by Taylor and Michael. They made me feel at home. They answered all my questions and eased all my fears about this big new location. Then i met with Gunner ( who happens to be deaf) and he was absolutely a joy. He was efficient, fast and he really made me feel comfortable through my process of getting an new ipad. Way to go Apple, this is the kind of experience i am looking for

Daria Willis: The Apple Store was quite an experience! I loved it! The staff was wonderful! Knowledgeable, helpful and courteous! I had an appointment for a phone and I requested help with my Mac laptop. They took care of it, cleaned it up and now its almost like new even though it is 8 yrs old! Excellent!!!

Vinh Mai: Great layout, no pushy salespeople, very helpful staff. My guy Marcus was fantastic from beginning to me leaving with a new phone.

Charlie Olsen: Great service from the staff. Walked in and immediately had a staff member helping me and was out with my purchase in less than 15 minutes. Also the library building has a museum upstairs that’s really cool. 10/10 shopping experience.

Scott Denman: Was told to wait for help with an employee currently helping another customer. That customer was being a royal pain, but instead of noticing that I’ve been standing around for 30 minutes waiting, others who came to the store after me were being helped for the same thing I came in for… For a company that seems to care about its image, they are pretty horrible at customer service. On the plus side, they are very accommodating for employees with disabilities. Overall though they are pretty bad at letting people just stand around

Seva Narkute: I have received the best service at this Apple Store location. I highly recommend making an appointment before visiting as this beautifully located store stays busy, although the staff there has been extremely helpful and understanding even on the times when I showed up without an appointment. :)

Mauricio Pretto: I had one of the best experiences shopping in my life here The person that was helping me was death and had a interpreter in a FaceTime to help him. This is the true inclusion of technology. Amazing! I left crying of joy! Congratulations apple! This was incredible!

5. Goodwill of Greater Washington Retail Store

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189 reviews
Goodwill of Greater Washington Retail Store
Location
4.5
Prices
4.4
Services
4.6
Customer Service
4.3
Professionalism
4.2

Address: 2936 Annandale Rd, Falls Church, VA 22042

Schedule: Closed ⋅ Opens 12PM

Telephone: (703) 663-2762

Guy: Thrift store


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Noor Ayoob: Great run with the family today to Goodwell there was so many stuff to buy good used equipment. Clean store parking was available on site great customer service . Keep up the great work.

Sandra Penoyar: Beautiful setting. Good food and drinks! Can't wait to go again

Natalie Forbes: I love thrifting at places like this because of the great finds you can get for low prices. That being said.... I've never been to a goodwill where things were high priced like this.... sneakers for 40$, jeans for 15$, select items in the 15-30$ price range. Also not a good selection of items at this store. Really turned me off...

Sharon: Went yesterday around 2pm The store itself is smaller than the goodwills ive been in before, but also more organized! I think their best section is the long sleeve shirts for women, I think they have some real gems in there! Workers are nice and it was an easy checkout. Would recommend if you need a blouse or just want to browse!

Robert Garrett: The Falls Church store is messy. The shelves are badly disorganized. The prices of many items are ridiculously high compared to the Annandale and Fairfax City stores. The staff were surly and sometimes rude. I won't be back.

T: A medium-sized store with a pretty decent selection on used pieces. I came out with two really nice dresses both brand new with the tags still on them and a skirt that still have the tags on it so it was new as well I also found a nice straw beach bag for the summer. The staff was very kind and helpful and the store was very clean I will definitely get back here 😊 Sorry guys I forgot to take pics this time!

Elmer And Liz Gonzalez: Two stars is just right, goodwill has become so overpriced that at today date I rather buy new instead, pair of shoes for $40 already used? No way, those used stuffs are donations, so should be priced accordingly not even higher than new. Check for yourself.

BEN watson: Fantastic service, nice stuff and great prices. Got a like new backpack for $9

Benjamin Medina: Don't waste your time with this store! They are over priced in all their items, and have some AWEFUL customer service issues! I grabbed a shirt from the same rack, go to to checkout and they tell me two different prices. I attempt to understand why two similiar shirts are marked differently, so the cashier, in spite, just charged me the higher price! Secondly, I was interested in a item, but it was in a bad shape for $200, again I was treated with bad service.

Marco Montoya: This a donation drop-off review: In a nutshell, one of the easiest and simplest donation drop-offs I have ever done. I drove up to the rear of the store where there was a woman handling the donations outside. All I had to do was wait in a car line of one, which took about 2 minutes, then drove up. She helped me unload my items from my trunk, and handed me a receipt when we were done. Start to finish: about 7 minutes tops. I will definitely donate here again. (I had initially tried donating to a women's shelter as I have done in other states I have lived, but apparently here in NoVa it is not as simple as all that; they were the ones that told me to just donate to the Goodwill. Done, and done.

6. Unique

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436 reviews
Unique
Location
4.4
Prices
4.9
Services
4.1
Customer Service
4.8
Professionalism
4.4

Address: 12211 Veirs Mill Rd, Silver Spring, MD 20906

Schedule: Opens soon ⋅ 10AM

Telephone: (301) 962-0600

Guy: Thrift store


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Abi Maghamfar: A place to donate unwanted items and buy used items from furniture to toys to kitchenware, clothes, shoes, books, DVDs, etc at reasonable prices. If you buying toys, puzzles and games or anything that have multiple pieces, makes sure all pieces are there as this has been one of the disappointing aspects of buying stuff here. The other disappointment is the lack of organization and cleanliness of the facility. Love the idea of recycling and reusing rather than sending them to the wasteland and Unique provides that opportunity.

Alice L.: Unique Thrift is a for-profit enterprise owned by Savers, which is owned by a private equity firm in the Seattle area. It is NOT a charity shop and does not donate its profits to charity. Their website clearly states: "Shopping in our stores does not support any non-profit." The company says it purchases donated items from some local non-profits; however, it does not release details on these buying deals. The company is large and owns many thrift stores around the country. I mention this because there are true charity shops in the area--including Goodwill, Urban Thrift, Salvation Army, church shops, etc.--that are actually charities and donate their profits to charity. Some of the real charity shops are even run by volunteers working for no pay in order to help the cause. A lot of people seem to think Unique is a charity and the attorney general in Minnesota has in the past accused this company of misrepresenting how much it gives to charity. So if you have lovely and near-new items to donate, I highly suggest donating them to authentic charity shops. I frequently shop the charity shops, but I also shop at Unique. Unique Thrift is still a worthwhile place to shop and I have found many nice items for good prices. It is pretty well managed and prices are marked clearly. The merchandise is generally clean and not damaged, although you have to examine your items carefully. There are 7-day exchanges but only for clothing and shoes. Be very careful buying anything else that might have defects, such as luggage, electronics, furniture, etc. Some items do have hidden damage so you have to look carefully. There are discounts here on Mondays, Tuesdays and Thursdays only so those days tend to be crowded.

JJ Edwards: Its a huge thrift store, as afar as I know and for so many thrift store I had visited this is my favorite one. They have huge selection of clothes, shoes, toys, books, furniture, kitchen ware and many more. Worth to check out!

Sara O'Brien: I have been going to this place for years and always felt welcome, but today was the worst experience of my life. We were in line for self checkout, when I saw that register 18 was open, as I proceeded with my daughter to the register the woman that was in charged of self checkout named Charika told us, "come here because I cannot see what you ring there." We walked to the register that she told us and as I scanned this woman stands there staring at us scan each item. I was already getting upset because she was staring at us scan as if we were the only customers there or as if we were thieves. After scanning 7 items this woman proceeds to approach my bag and count the items that I had placed inside the bag to make sure it matched the amount of items on the screen. I felt that we were being treated as thieves. I got so upset, I asked for the manager, but she said no one was available, so I took a picture of her ID card. This woman stood staring at our register until we finished ringing every item as if we were thieves. People go to the thrift store for many reasons, but in no moment should they be harassed by anyone. This store needs to train its employees to be courteous and not target people

li garcia: Good thrift store. Nice selections of everything. All staff and personnel are nice and friendly except for the old lady at the register. Very mean ! Unfriendly! And the voice specially when she’s on the speaker. She’s always mad and unhappy person. I’m sure I’m not the only one noticing it!

Par and: It was my worst horrible thrifting experience ever. This Women Charika was extremely rude, and treated people as if they are thieves, it was traumatizing to see her digging into ppl's card at checkout and checking every single items aggressively. This store will go out of business soon, because of this women "Chaika", who enjoys harassing customers. Not to mention the store was extremely dirty, and messy.

Cynethea: This is a big store. They have household items, furniture, bedding, books, toys and more. I always leave there loaded up with great finds. It has a huge clothing section. I always find some of the best sweaters and tops. It's a great place to shop especially if you have limited funds. Tuesday is discount day. Check out lines move quickly. Team members are very pleasant.

That Brunette: High volume thrift store. Very busy with customers every day of the week. The turnover of stuff is high so, if you see something you like grab it. I've seen collectors and resellers in this store. Lots of kids playing in the toy section while the parents shop.

Ariel S.B.: My favorite thrift store! Yeah, some of the prices are just a little bit higher than your average goodwill, but the quality of items is so much better. I’ve seen brand new items from designer stores, sometimes with the tags still on them. Stuff is actually trendy and cute and not dated. They have clothes in every size, the selection is huge! Definitely visit if you’re looking to revamp your wardrobe.

Pr Katz: Love this place! Having a party? Get all the great Pyrex and serveware you need - have awesome BoHo mismatched fine china place settings, accessorize with cheap stuff from the craft store and outlet stores, and you've got a magazine worthy party photo at a price you can afford. Best of all? After the party, I box it up and redonate it back to the Great Stuff Stream (thrift store) for the next person. No new manufacturing, no waste, no piles of seldom used party supplies cluttering up the house. Perfect 👌🏼 Update: the masks are getting OLD! Self check out. Not shopping or donating here again.

7. Apple Georgetown

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1399 reviews
Apple Georgetown
Location
4.8
Prices
4.4
Services
4.8
Customer Service
4
Professionalism
4

Address: 1229 Wisconsin Ave NW, Washington, DC 20007

Schedule: Opens soon ⋅ 10AM

Telephone: (202) 572-1460

Guy: Electronics store


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Apple Georgetown: what do users think?


Elior Manier: Booked an appointment yesterday 12/28/21 which never got confirmed by email, most probably cause the employee never clicked the button. Impossible to enter the store after that, no way to see a manager, and no way to even communicate with an employee inside. This is scandalous knowing I organized my day to free myself for my 6:00 PM appointment.

No: GO ANYWHERE ELSE FOR YOUR REPAIRS!!!! I went in for my mac book pro battery placement (late 2013 retina) and they absolutely destroyed my motherboard making my speakers useless. I looked inside and was amazed. This was definitely on purpose since a wild animal could do better.

Courtney German: Had a highly positive experience at this Apple store - I had a major issue with my phone while traveling to DC for work and went to the Apple store without an appointment. They squeezed me in for a Genius Bar appointment with minimal waiting and Stanley The Genius spent over two hours with me running diagnostics, speaking with my cell phone carrier company, etc. He was AMAZING. The staff went above and beyond to help me and I'm incredibly grateful. Exceptional!!

vze1nv91: At the moment Apple wants you to order their products online and only go to the store for pickup. I got there an hour before my reservation time and asked if I could get my product. They were gracious, did it and I was out in ten minutes. It was so enjoyable I almost splurged on an Apple Pencil. Apple is very particular about the buying experience and it shows in the professionalism of the staff.

Katze Love: I had nothing short of an unpleasant experience here… As others have mentioned, the rude and dismissive staff are in no rush to offer assistance. I had an appointment to pick up items, arrived on time, and still waited about 20 minutes to receive my order. Before that, I had to wander around the store trying to find someone willing to help me. The most comical part-- when a staff member finally came by with my items, he carelessly tossed the bag down on the table and $500 worth of apple keyboards rattled out onto the counter. Lol! Way to show how much you care. The location is convenient though.

Mr. Mendoza: Sadly this store lacks any customer service. I've visited this store several times and every time, the staff has been great at ignoring me or making me feel as if I'm interrupting their lack of work. In one particular instance, one of the store's staff told me that he could multitask while servicing me. He thought talking to me and another customer that interrupted our conversation, while texting or checking his phone was productive multitasking.

C Leo: I’ve always received great service at the Apple store esp the one at Clarendon and Tyson’s Mall and I was just disappointed with the service at the Georgetown location. No one greeted us when we walked in. When I found someone up front and told them I had a 6:30pm appointment they directed me to the back without checking their tablet or asking what it was for. After taking a while to locate my appointment, she then directed us to the front. ( at the other store, they would greet me by name and direct me to the right staff to assist) My friend asked if there was a restroom and he directed her to Wawa across the street. The overall energy of the staff there was low… like they did not want to be there.

Kasra Ladjevardi: One of the rudest apple stores I know of. I am a huge fan of Apple, and I have always thought that they have really great customer service. Most Apple stores I visit today have great people and the Genius Bar staff are very friendly. However, my last two visits to the store left such a bad taste in my mouth

Don Wang: I literally purchased my first iPhone 13 pro max and I was having trouble with their Air Drop option to my friends. Went into this Apple store hoping one of their representatives will be able to assist me but instead another gentleman came over and told our female representative to assist someone else. Now, they just pushed me to their IT phone service instead. Does this mean my IPhone is defective? Should I be switching back to Android base phones instead?

Abby: The three times that I went there to try to buy a new phone while turning in my old one, I did not have a positive experience at all. One of the times I got there at 9:30am (Google’s hours indicated they opened at 9am), and I got berated by the staff and security telling me I shouldn’t be there when they opened at 10am…well it would be great if they updated their hours first before scolding me for something I didn’t know and opening an open door. The other times that I’ve been there, the staff was not very helpful either, which was disappointing considering the amount of money I’d be spending on a device. I ended up going to the Carnegie Library location instead, and the service was so much better there, so I’d definitely avoid this location for any future purchases and go there instead, even if it’s located further away.

8. NACA

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516 reviews
NACA
Location
5
Prices
4.3
Services
4.2
Customer Service
4
Professionalism
4.1

Address: 7731 Alaska Ave NW, Washington, DC 20012

Schedule: Open ⋅ Closes 6PM

Telephone: (202) 328-6333

Guy: Non-profit organization


Review: "If you need a counselor, I recommend Gladys at the Washington, DC office."

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Ezekiel Abimbola: NACA is a great home buying program. which was introduced to me by a friend of mine. I am very pleased with my journey with the NACA process thus far. My counselor, Langston Wright, He is a fantastic guy and very professional and he has been helping me maneuver through the process while setting expectations. In this program, there is no down payment, no closing costs, no private mortgage insurance, no fees. They help a lot of people become homeowners. I'm excited about my journey to soon becoming a homeowner.

Admassu Woldemichael: AW&RY It was around end of 2018 or January 2019 that my wife and I first heard about an amazing NACA home purchase program, so that we immediately signed and joined the NACA program. Everything went as planned, and we found a house and made an offer for that house and finally because of a finance or one of our incomes was not added, and as result, we could not move forward and suspended for some time due to Covid 19. Then we reschedule around 2021, which is certainly not an easy journey, but with the help of God and her help, our professional and helpful counselor, Ms. Diandra, tells us what is needed. With help of her, we are now very close to the re-qualification. NACA is a great home buying program and the counselors are very helpful and professional

Mustafa Sidiqi: NACA home buying program is an amazing opportunity that help you own home. The Counselors are very helpful to make sure that they help you through the process until you become a home owner. In addition to that not only help you buy a home but help after closing. My Counselor Colin is amazing person, he is helping with the process now and it has been very smooth with the documents that I need to submit. Also, he is very easy going person to make sure that pre submitting documents were easy and explanatory to make sure I understand why we need certain documents. Most importantly, he wants to make sure everything that is required are being submitted. I have recommended NACA to a lot of my friends and family to get involve and become a home owner. Lastly, I would recommend for everyone is that take your time reading the action plan and spend good amount of time understand your action plan.

Ted Hurley: The NACA counselors are very patient and helpful, especially with people who are of a certain age (like me) who are computer-challenged. With every step of the process there is an explanation of what to do and a thorough follow-up. My wife and l are well underway to our completion of the NACA program. I also have siblings who have completed their home purchases with NACA and couldn't be happier. I can't wait to be among them !

Tyana Trotz: The NACA program has been very instrumental in helping me achieve my goals of home ownership. They have simplified the process and created very easy ways to complete the steps to achieve home ownership. My counselor has answered all of my questions and has provided details about the program. They are always available and the phone answering service has been very helpful answering different questions I have as well. This is a great program for first time home buyers like me, who are just getting started and need assistance. I am so thankful for the people who have helped me so far. I am excited to continue this process and achieve my dream of home ownership.

Chauncey Dennie: I have just met with my NACA counselor Colin yesterday and he believes I will be approved relatively quickly. I might even be in a home before the end of the year. I am very pleased with my journey with the NACA process thus far. In this program, there is no down payment, no closing costs, no private mortgage insurance, no fees. In addition, they provide budgeting assistance. I truly believe NACA will help me to realize my dream of becoming a homeowner sooner rather than later.

Amber Tyler: NACA has been a journey. The counselors are kind and patient with you as you try to understand the home buying process and what it'll take for you to obtain your first set of keys. The program is great for first time home buyers. Be patient, there are a lot of step and verbiage to learn which the counselors are great at explaining. The journey is worth it.

Constance Best: I joined the NACA community in 2021, thus far the process has been seamless. My counselor – Ms. Mercado, is very professional, timely, and patient. During my intake session, I was given an action plan to follow with the goal being for me to come back in 3 months ready to move to the next phase. I am grateful for this opportunity and look forward to completing the program and receiving my qualification letter.

Tamuno Daniels: I had my counseling session with my NACA counselor today, and she was amazing! Both personable and professional, she made me feel very comfortable during our session. While reviewing my web file she made sure I understood her review process. At the end of the call, she very sweetly congratulated me on beginning the home buying process! I look forward to working with her and feel reassured that she will help me have a pleasant home buying experience.

Lantider Bekele: I heard about NACA from different friends of mine. All in one-voice recommended NACA if I need to purchase a home without any hassle or no down payment. I enrolled and uploaded most of the required documentations in my Web-file. I am now in the process of getting approved for the loan to purchase the home. The counselor with whom I spoke to schedule my intake counseling session is so nice, helpful and very patient in explaining things. I've never been happier. I'm looking forward to purchasing my home very soon. I recommend everyone to check out this program.

9. Smithsonian National Museum of Natural History

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35643 reviews
Smithsonian National Museum of Natural History
Location
4
Prices
4.4
Services
5
Customer Service
4.9
Professionalism
4.5

Address: 10th St. & Constitution Ave. NW, Washington, DC 20560

Schedule: Opens soon ⋅ 10AM

Telephone: (202) 633-1000

Guy: Natural history museum


Review: "Must see if in washington."

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Ian Bozung: The museum is a gem! It's 2 floors, tons of fun interactive exhibits, and it includes over 145 million specimens (99% of which are not visible). There's tons of halls, including mammals, dinosaurs, skeletons, ancient Egypt, human origins, pandemics, and more. Of course there's also the iconic elephant statues in the atrium. I would recommend 2-3 hours, maybe even 4 if you're going thoroughly to see everything. I would highly recommend if you're bored in DC and want something to do.

Luke Chang: Free museum. Great for kids. Lots of interesting exhibits. I went during Cherry Blossom 🌸 peak week so it was pretty crowded on a Saturday. I spent 3+ hours exploring. There’s 3 floors. Definitely recommend. There something for everyone.

Ashok Patel: This is one of the most visited and most popular museums in the world and it’s free (of course from our tax money). The museum has the largest natural history collection (145 million specimens) in the world. It is really interesting, informative and fun to delve into the story of our planet from the beginning and how the life evolved over a period of time. There are excellent exhibits for kids as well for all ages of people. Unfortunately, there is no public parking facility there. If you are lucky, you may get the metered parking otherwise you have to park in the commercial parking garages nearby. There is nice cafeteria with great food in the museum. There are lots of food trucks outside the museum serving variety of food. I loved the exhibit of minerals and gems. There are so amazing pieces of gems and rocks, I bet you have never seen before. There is so much to see that you can’t finish in one day. Some of the exhibits we even didn’t explore due to time constraints. But we will definitely go back and enjoy the same or remaining exhibits. It was busy but not too crowded, we didn’t have to fight for the space. May be it was a weekday, so it wasn’t too bad. This is a must see attraction in Washington DC.

Jennifer Crawford: We had a great time! There was no wait to get in, even with security screenings at the door. It was quite crowded both days we visited, but we were still able to see every exhibit in a reasonable amount of time. Masks are required throughout the building, but that was no issue for us. My 7 and 10yo LOVED all the exhibits and were blown away every time we rounded a corner. I highly recommend it if you're in DC!

Sassy Sauce: Great museum for kids and adults. We went on the weekend and it was packed with people but we were able to move around with moderate congestion. The gift store was reasonable and there was some unique items available. For the little ones, I would bring a stroller if you’re up to pushing it because their legs will get tired. There were places to sit but they weren’t plentiful. The food court was open but we didn’t purchase anything. You can bring your own goods and water inside the museum. There is plenty to see and read for everyone. Highly recommend for families with small kids (probably 2 and up)

Ken Miyakawa: For me was the most impressive collections of specimens from around the world I was able to see I can spend the whole day in here and not be able to watch everything. The dinosaurs bones was my favorite part this place is definitely for the whole family and I will strongly recommend to visit it! This will be in my top five favorite museums for sure. The only thing is they close at 5:30 pm I wish they close later because I will need at least Two full days to cover the whole place.

China Reese: This place is immense. Spent six hours there and still didn't get to see everything. Word to the wise? Plan ahead and tackle the exhibits you want to see the most first. The gemstone exhibit, located on the third floor, features some of the rarest jewelry in the world, including the Hope Diamond. The animal exhibit, located on the second floor, was my favorite as it featured life sized realistic replicas of wild animals. There is a cafe but forewarning, the prices are theme park rates. Food and drinks are not allowed with the exception of water and there is a security point check similar to an airport TSA check to ensure the safety of the public and artifacts. It was incredibly packed when we went so just keep that in mind if and when you decide to go. 10/10

bEp pen: Great museum, fun and informative for all ages, children and adults alike. So much to see. Give yourself a few hours to take in how much there is here. In addition to the Hope Diamond, there is an extensive gem and minerals exhibit. There is something for everyones interest. Best of all, the admission is free! We had planned on seeing both the Natural History museum and the American History Museums of the Smithsonian, but had time for just one that day. Will go back and do the same to properly explore just as we did at the Natural History Museum. It is centrally located from the other Smithsonian museums and very close walk to Smithsonian Metro Station.

Lu: First time in D.C. and loved visiting this museum. Spent 3hrs here enjoying the exhibits. Nice that it’s free so anyone can go to enjoy learning something new. Gift shop is a must too! If you do make the trip I’d say bring a snack or lunch if you don’t feel like buying food there. Unfortunately the Space and air museum was closed due to construction when I was there.

Tri Vo: No joke, one of the best museum I've visited period. There's a little something for everyone. The infos were great, the artifacts cool and beautiful. The whole place is well designed so one can just keep walking and walking without thinking that they are leaving one exhibit to another. But yeah, this place is amazing and would definitely recommend to anyone.

10. Walmart Supercenter

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7110 reviews
Walmart Supercenter
Location
4.4
Prices
4.6
Services
4.5
Customer Service
4.9
Professionalism
4.3

Address: 99 H St NW, Washington, DC 20001

Schedule: Open ⋅ Closes 11PM

Telephone: (202) 719-2110

Guy: Electronics store


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Kev- keepingitreal: This Walmart offers Capital City Mambo Sauce, Fruits, Vegetables, Seafood, Poultry, Dairy and all sorts of Household Items. This Walmart needs to improve its Elevator services, only two out three of the elevators are working, it would be nice if they removed one of the elevator and replace it with stairs that lead customers from the parking garage to the street level and to Walmart store level for easy access. The current stairs only give customer access from the street level to Walmart store and no access to the parking garage. This Walmart includes a Pharmacy and free two hours of parking in the parking garage. This store has shopping carts available in the store and in the garage areas.

Mirka Mendez: It's Walmart, there are no grocery stores nearby (that I know) so it's an option. Smaller than the usual supercenter, very small produce section. There was an approximately 10 min wait at every registers when I visited.

PaulDavid Morado: Not exactly the best side of town. It is Walmart so all things that go with Walmart come along with this place. It's not close to any Metro station so be prepared for a walk is it on the other side of Chinatown. Excellent place for fruits and vegetables in all things grocery but be prepared also to bring your own bags as there seems to be carts missing

Aminah Imani: Its conveniently located but not the best Walmart to be in. The customers were loud and the security with large bullet proof vests doesn’t make it a welcoming vibe. Grab your products and head out quick. They do validate parking and leave patience for the slow running elevators. The employees were helpful and efficient. This location isn’t my preference but it gets the job done when in dire need.

Sassy Sauce: Mixed experience with this store. It’s a good location and there is parking available in the underground garage. First 2 hours are free. The store has items locked in a case that I couldn’t understand. For example, women’s underwear and some personal hygiene items. Also, the store wasn’t too crowded while I was there and the associate I asked to help me gave me clear directions as to what aisle the product I needed would on. The parts of the store I visited were clean and the overall shopping experience was ok. No major complaints. Just strange observations about profits being locked behind glass.

C. Zed: Well it exists, that I appreciate. I’ll continue to shop here. The cashiers scan items more than once, has already happened twice for me. The store is small and often too messy. The aisles are narrow, and the carts are way too big for the store. Many items are locked behind cases. Could be a better experience, especially for the closest location to the US Capitol.

Henok Garedew (Henny breezy): There is always problems in this specific Walmart all the timeI don’t recommend it

Virginia S: Need more employees/cashiers working. These stores rely too heavily on self checkout. Which is fine if you like to DIY but there shouldn't be so little cashiers that you turn the customers into employees and shoppers at the same time. Some people go shopping for the experience of the human interaction they have buying their things, having someone else ring it up is part of the experiences. Stop cutting corners your customers are not happy with it trust me

Van D Peluche: Terrible terrible. Twice I have ordered online groceries and the first time I did not get it until an hour later and the second time I didn’t get it until a day later than the scheduled period. Absolutely awful. Plus no one in any department answers phone calls. And their produce is very poor quality. May as well not even have the grocery delivery service. Will not even notify about orders being held for the next day.

Harriet Saulsbury: Love shopping at Walmart, some of the eorker are rude ask them a question they always say its not my department and walk away. Another thing as many seniors and disable people shopping there on a daily basis you only have maybe 10 electric scooters for the entire store which is a super store but you have maybe only 2 scooters working. You also took away your seating you have in the lobby of the stores where are we supposed to sit and wait on rides and family members to finish shopping?

11. Target

LEAVE AN OPINION
777 reviews
Target
Location
4
Prices
4.8
Services
4.7
Customer Service
4
Professionalism
4.9

Address: 3100 14th St NW Ste 201, Washington, DC 20010

Schedule: Open ⋅ Closes 10PM

Telephone: (202) 777-3773

Guy: Electronics store


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Chaturbhuj bhojwani: Very nice and clean store parking available in the basement, Only problem always low on the food inventor and produce and grocery.

Cliodhna MacFadden: We purchased the Element 65” TV, and after 3 days the backlight broke. We tried everything to fix it. Without a box or receipt in hand, we brought it back to see what may be possible to do. Associates TK, Nicole S, and Anton were able to use the debit card used to purchase to look up my receipt to get our return sorted. We so appreciate them going truly above and beyond to show us their compassion and excellent customer service.

Jasmine Thomas: Mobile Tech Has A Rude Raspy Voice Lady Working There. Ms.Kathy Is Extremely Unprofessional & Doesn’t Know What She Is Talking About. She Lied & Told Me That An AT&T Phone Was Unlocked. The Phone Wasn’t Unlocked & I Was Trapped In A Contract. I Explained To Her That I Wanted A Unlocked Phone & She Insisted On Telling Me The Phone I Bought Full Price Was Unlocked, Yet I’m Getting Stuff In My Email Saying I Have A Contract That I Have To Pay Off My Phone. Her Attitude Is Stank & She Never Has Her Mask Up On Her Face. Columbia Heights Target Do Better, Her and Her Unprofessional Ways Are Bringing Your Company Down Tremendously. I Will Be Reaching Out To Corporate!

Shayna Deverman: Dirty, unorganized, extremely low stock on everything. Items thrown everywhere, picked over. Shoe isle was a disgrace. Nice they have an “Ulta”, but very limited items. Took me several minutes to figure out where body wash was. Haircare, travel, makeup is all grouped together in the front/middle-like typical but body wash/deodorant was clear on the end of the store. Terrible flow. All that looking and they had very limited washes! Men’s selection had more to choose from. Went in there with a very basic list and got one thing on it… my nearest Walgreens was more helpful…disappointing since I love me a Target trip. I won’t be back to this one.

Kaila Gilbert: Good store, could benefit from more helpful signage 😂 idk throw a digital map on the wall or something. but even though I got vertigo/whiplash/confused trying to find a suitcase (they're on the 2nd floor in the wayback) no complaints and the people are good. Most people do self checkout bc line passes fast, so don't be intimidated if it's long. Idk choose your adventure. Shoe section looks a litttle crazy in the afternoons, but that's consistent with the behaviors/type of people who live here lmao. Moving too fast, not putting stuff back, lowkey entitled ahaha

Adah Deveaux: This review is for the starbucks within target. My drinks were great but a little of a wait. The actual target was customary.

Thomas Nali: NO PARKING VALIDATION Poor inventory. This is on a regular old Monday. I asked for the product I was looking for, they checked in the back, and said it was too hard to get to and another employee would work on it, but they don’t know how long it will be. This was at almost noon. Look at how few dairy products are on the shelf. Staff continued to prove unhelpful. I asked four different employees where a type of product was and they each told me to find someone who worked in that dept. OR they just told me they “probably don’t have it” WITHOUT even looking or bothering to find where it should be!! They tried to walk off but I said I am not satisfied until we find the shelf where it should be, and I’ve been looking for fifteen minutes. Took all of that to get some help finding one little thing.

Ted Socha: Ever since this Target added self-checkout, they've relied solely on it. At most, they open only one regular checkout line if self-checkout gets long. Better off going to the CVS across the street. 10/7/19 update: this place either needs to solve their self-checkout problem or open up more than one regular cash register

Sade Wilson: I was shopping today at the Washington D.C target store and was purchasing gift for my family I found some nice things and for a really good price. I went to check out and the items were ringing up different from what the price was upstairs I explained to the cashier he called for a manager. The manager name tiffany came and refuse to change the price the for two of the items but change it for the other too items. I continue checking out because I didn’t want to wait to long after I was done checking out I went upstairs to take pictures to show the manger she still refuse and walk away.

Donna Walker: Buyers we aware the prices in Target are going up every week and its terrible and make sure you know the prices of your items because the shelf price and the register price can be different at times. Security was following me for no reason so I had t let him know you are following the wrong person. I catch more people stealing at Target and I do not work there. Also, some of the employees are so rude. I will be recording my conversations with the employees when I need to ask for help as proof of how rude some of them can be.

12. United States Postal Service

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24 reviews
United States Postal Service
Location
4.8
Prices
4.1
Services
4
Customer Service
4
Professionalism
4.9

Address: 200 N Washington St, Alexandria, VA 22320

Schedule: Opens soon ⋅ 10AM

Telephone: (800) 275-8777

Guy: Post office


Review: "Yes, hours are a little tighter than the ones I'm used to and it smells a ..."

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Sue Morgan: The lady behind the counter only took cash for postage. She explained there was a national electronic system failure. That was quite concerning to hear. I found zero evidence to support her claim so far in the news. A horrifying experience on my first visit to the local post office.

Teddy: The return address is not required on postal mail. However, lack of a return address prevents the postal service from being able to return the item if it proves undeliverable; such as from damage, postage due, or invalid destination. Such mail may otherwise become dead letter mail. This lady here stood there yelling at me arguing to use a return adresss..

Marjorie Greenberg: This office closed 1:30 to 2:30 weekdays for a lunch break. What’s even worse is that it doesn’t open at 230. There’s a line here at 235 and no life here.

Cody Smith: The lady working the counter is extremely rude. They also keep no forms for opening a PO Box and expect you to go to the library to print forms that are required for a federal service. Are you kidding me?

Kimberly Diane: I’m not sure why everyone complains about the USPS, especially this location. Yes, hours are a little tighter than the ones I’m used to and it smells a little funny in the lobby. However, when I drop off my items to be mailed, they scan them right away to start tracking, which is great for my small business in showing my customers that I ship in less than 12 hours from time of order!

Aaron Pollon: I hate going to the Post Office as much as the next guy, but got to give credit when its due. Great experience today, woman working was very friendly and moved through the line as efficiently as she could. Here's hoping this level of service becomes the standard as USPS competes.

Laura Evans: I put my letters in the box in the lobby at 2:08 pm. The door to the lobby was locked. Another lady had been waiting for 25 minutes for the door to open. She said she did not hear anyone taking mail out of the box at the 2:00 pm scheduled pick up time from inside the PO while she was waiting there. We all waited another 10 minutes to see if anyone would open door. I left Several minutes later we saw the lady on the street. She waited more than half hour for employees to finish break. No one came. She was unable to mail her package. Sign on door said computer was broken and to use whyte st PO. Do not use this PO. It’s closed way too often and seems unreliable

Troy Seals: Normally this is a convenient location to do postal business, but they were closed today when I attempted to visit (2 days before X-mas 2019). The reason the sign gave was computer problems. It was a big inconvenience for me and others that came to get their last minute cards/gifts in the mail. I still think someone from the office should have been available near the entrance to answer questions. They had the place completely closed like it was a Sunday.

Salonee Mehta: Please note : This branch is closed from 1:30pm to 2:30pm for lunch

Ærik Carlton: I have lived in 7 different states and had over 30 different addresses, and Alexandria, Virginia has the worst postal service I have every experienced. You cannot even complain, because they never answer the phone. I have tried on numerous occasions to get my address off of their junk mail list, but they NEVER answer the phone. What a joke!

13. Walmart Supercenter

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6250 reviews
Walmart Supercenter
Location
4.5
Prices
4.4
Services
4.3
Customer Service
4.2
Professionalism
4.5

Address: 5929 Georgia Ave NW, Washington, DC 20011

Schedule: Open ⋅ Closes 11PM

Telephone: (202) 719-3770

Guy: Electronics store


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VIRGINIA Parker: Very well stocked and clean associate ready to help you. Only one problem not enough cash register open to get the people out. But that's the problem in every store.

Dennis Watts: Just not your average blue Walmart for people who don't live in DC this is really unusual to see a Walmart on a city block and the color is not blue and white, it's made out of brick with a black logo that's pretty unusual

Wesley Pace: The workers are great and helpful. The only gripe is I see a lot of people who are much older and not as mobile that need scooters, and there aren't many for them, so they are often waiting for them. And if they opened more registers it wouldn't be sp crowded.

Adam Stoddard: You know you're in a good part of town when shaving cream and car electronics are kept under lock and key. Got passed around between several employees and then a manager before somebody could procure a key for a case. Same thing happened with another case. Suffice to say I was unable to completely suppress my inner Karen...

Arielle M. (Mermaid): This is the best Walmart in DC. I actually drive out the way to go to this walmart. They even have a better food selection than Giant. For Easter I found 48 count of empty eggs for 1.98!! Which is amazing because I would of spent way more if I went anywhere else!

Terrencia Lester: I found everything I was looking for and a few extra items too. The staff was very friendly and helpful because I am in a wheelchair they offered to help me with items I couldn't reach.They had a variety of all kinds of foods and beverages. This will be my Walmart supercenter that I will be attending from now on keep up the great work and I will continue to be a valued customer.

Sarah West: A large mixed selection of items you can get any 3 for TEN DOLLARS. Selected high end new items are priced accordingly. Kids, mens, and womans apparel and shoes. If you have the knack for treasure hunting in thrift stores.....THIS PLACE IS FOR YOU. thrifty and unique pieces all year round

Matthew Unger: The employees were fantastic and would be 5 stars, but not being able to not use yet another app makes for a poor customer experience that part I would give a 1 star, but I don't want to hold what seems like a wonderful store to a corporate specific issue. I cannot say enough good things about the employees that helped me and even apologized for a company wide corporate issue.

carolyn jackson: I love this store. My favorite associates work here. This store always have a lot of cashier's on duty. The store is as least fully stock.

Jennifer Bowling: No shopping carts. Waited a long time and eventually just went back down to the parking garage to get one myself. The shelves were very disorganized in some areas and a lot of out of stock products. And the lines were very long. The cart escalator was broken and both elevators had orange signs indicating they were not safe for use, but were still being used.

14. Walmart Supercenter

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5946 reviews
Walmart Supercenter
Location
4
Prices
4.3
Services
4.2
Customer Service
4.7
Professionalism
4.4

Address: 310 Riggs Rd NE, Washington, DC 20011

Schedule: Open ⋅ Closes 11PM

Telephone: (202) 756-4418

Guy: Electronics store


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Walmart Supercenter: what do users think?


Jessica Boada: Good prices but it needs better employees that really like to help . Today is 1/28/22 l was at walmart 2 days ago the skate boards were price 18.98. So today i go buy the skate the price is the same i get to ✔ out the guy goes the price is 29.98 im like no they are wrong so i asked him to fix honor the price he said he can not do it the manager comes show me a picture if you want the item i go take the pic waited in line again another cahier tried to help but the first cashier said no I have the transaction on hold. So i kept on waiting them it was only one person behind me and he said i cannot do it go to customer services. I go he said to customer i have a big line i was like really. Ok finally thay send me back to the manager and she did not ask for the pic or anything and charged me 29.98. But before this she said to the customer service do not come with that. Anyway she was not even wearing the mask properly she had it on her neck. I end up returning the item and got the price at customer service with a DIFFERENT cashier after 3 different lines. Pooooooooooor customer service specialty from the manager

Kev- keepingitreal: This Walmart Supercenter offers a wide variety of fresh fruits, vegetables and other optional food and items to choose from. Staff was friendly and helpful. This location offers a free underground parking garage.

Nsoseh Quistoran: I went there to pick some stuff for myself. Good prizing and amazing products. Recommended to go shopping 🛒🛒

Will Kidd: I'm from Michigan this is my first time being to a Walmart set up like this and it was great basement parking and the crazy thing the escalator for your shopping cart that's wow 😲

Brittany Jeffries: It's crowded, there are never enough lines, and the place is heavily disorganized. But when you need stuff late night, it's nice to have around. I shop around 8-10pm with fewer issues. No access to customer service, but the customer service is iffy at best during the day anyway. Excellent craft and party sections.

K A: Easy, convenient and affordable shopping. I really enjoyed shopping at this particular Walmart location. It’s big, organized and well stocked. They have different sections such as the pharmacy, bike shop, auto care, money center, entertainment and household items section to mention a few. Express Self Checkout✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheelchair Accessible Parking 🅿️ Adequate Parking Space ✅ Shopping Cart Conveyor ✅ 🚻Restroom ♿️Wheelchair Accessible Restroom

taqueya spriggs: I experienced very poor customer service. My family and I shopped here for the first time a week ago and the cashier who rung the father of my children's items began yelling at him because he realized after placing his items on the belt that he forgot to pick up an item that he needed in the aisle. Thereafter, the cashier began shouting for him to return to the checkout counter to complete his transaction because the store was closing soon. I for one don't have a problem with store personnel explaining to me that I am unable to go back to the aisles to select additional items to purchase because closing time is vastly approaching, but it's how you talk to people. Not to mention store security personnel tried to intimate myself and the father of my children in front of them as if he wanted to arrest us. He also became antagonizing by ordering another patron nearby to pull out his phone to video record him throwing me out of the store when I had no involvement with the incident that transpired between the cashier and my significant other. I will never shop at this location again and retail workers should be mindful of their tone and demeanor with customers because my significant other was not being confrontational, disorderly, or destroying property after being publicly humiliated in front of everyone in the store for no apparent reason. This kind of behavior is shameful and despicable and I was mortified. I am a regular shopper of Walmart corporations and I spent a lot money that day and do not deserve to be treated like a common criminal. With everything going on in the world and due to poor customer service and lack of respect for others, I think retailers should convert their services over to online shopping. This way customers can still reap the benefits of shopping without the having to potentially endure poor customer service. In the future Amazon will get all of my business.

scmi7y: Not too good experience, they did not have any of the 4 things we came for. Also they don't sell graphic cards in this store. Staff was 50/50 some was very helpful and good attitude. While others seemed annoyed by customers getting in their way and asking "stupid" questions. Somewhat hard to navigate the store. And prices has gone up lately.

Keshia Wideman: The absolute worst customer service ever. The store manager Patrick is non responsive to the lack of professionalism and ethics of the staff concerning, customers concerns/complaints. They are definitely a representation of his leadership and it shows. He doesn’t follow up on cooperates complaints, and the store is not organized properly at times. They don’t honor price misplaced items, and the cashiers are sarcastic, and rude at times. Crystal has been there awhile and can be rude and dismissive. I had to address her , and others about their rude, unethical behavior.

Michael Perez: If Purgatory exists, this Walmart will be a level. The place was clean and had an organization known to them. Not like any I've ever visited (and I've had the pleasure...to visit more than a few) but I'm sure when you've done your penance of shopping here a few times you get used to it. What really sets this store apart from the others is the stylistic hell that is the checkout process. 7 lanes with at least 9 patrons each. Cashiers that appear to be participating in a slow-down strike (and if they are, my hat's off to them and their cause). And at least 3 arguments between customers that verged on World Star territory. I will say that the curbside personnel were a little more engaged in their work.

15. Target

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108 reviews
Target
Location
4.6
Prices
4.1
Services
4.1
Customer Service
4.1
Professionalism
5

Address: 1515 New York Ave NE, Washington, DC 20002

Schedule: Open ⋅ Closes 9PM

Telephone: (202) 914-2396

Guy: Electronics store


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Target: what do users think?


Sassy Sauce: This store opened a couple years ago and it’s always nice and clean. The day I went after work the store must have just received a truck because there were boxes of product on most of the aisles. But this store is generally very clean and organized. This isn’t a normal sized target though, it’s definitely smaller and has more of a convenient store type feel. But all of the normal Target staples are still there. There is parking under the store and it’s accessible using the escalators or elevator. There is a Starbucks as well. It’s a great store to visit!

Amreen Shafiuddin: poorly managed target.. no one knew answers for anything. customer service was poor. stocking issues in all the aisles. boxes everywhere.. the food items especially bread section don’t have best before stickers on them. when questioned, they just saw each other faces. poorly managed.

Tracie: Pros: Near my home. New store. Available parking structure. Decent customer service. By decent i mean - I haven't had a negative experience with the customer but no one has gone above and beyond helping me. Cons: Generally feels empty. Yet every time I enter the store i notice staff are in the middle of restocking and have crates of things in the middle of the hallways blocking the pass way. This was even before covid so not sure whats going on (pictures shown from Dec 2021). Also, doesn't appear to be a parking attendant so anytime anyone lost their ticket, their is chaos trying to get out. Finally, prices seem a little higher than other targets, i get the sense that because its smaller things are limited and maybe marked up? Or maybe its just inflation and the whole food chain/ports being a hot mess.

Mysiki X Valentine: Whoa! Let me begin on a positive. There is a cashier (older Black woman) Joan, who is the most pleasant staff worker. However, the younger staff can often be found tucked away on phones, having side conversation and etc..so finding help is always difficult. In addition, the customer service could never be described as friendly. But it does not end there, this is one of the worst Target’s I’ve ever went shopping. The store shelves stay empty. I recently order Beats headphones online for pick-up, I was emailed saying my order was ready—but when I got to the store the manager cancelled my order, stating the item was not in the store. Long behold, I walked to the back and there sat 3) pairs of the same item I came to pick-up. Her attitude was out of this world, I couldn’t believe she worked in customer service. No matter what time of the day, the aisles have carts full of products yet to be put away. Makes the store seem chaotic and disorganized. If it’s a quick stop, I’d advise going elsewhere. Looking to do serious shopping, never stop here. To end on a positive the food section is normally well stocked and presented nicely.

Kareem Carter: Lets start by saying I am appreciative of having a Target in this area of DC. The parking facility is safe and well lit, the store was reasonably stocked and clean. My gripe is with the professionalism of the management and the completely ineffective way they run the checkout line. they funneled everyone through one line and when several customers skipped the single line and went straight to the register, they were allowed to do so.....causing frustration to the other customers in the line. This was brought to the lead employees attention and she sarcastically dismissed my frustration. They should really signage up on how the checkout line works!

Erin Truax: I have been to this Target a few times because it is the most convenient for me (and parking is easy) but I always leave feeling very frustrated. There are constantly boxes of inventory waiting to be unpacked that are blocking the aisles and many shelves are often missing product. I have shopped at different times and on different days, but this seems to be on ongoing issue for this location. If you’re able, I recommend a different location.

J Por: Went in for some quick toys for my nieces and nephew. Turned in to their Loss Prevention racially profiling my partner, and followed us around the store the entire time for 60 dollars worth of merchandise, part of which, we had to find an employee to get. We initially went in to make a return, and unfortunately had the idea to shop the last bit of our list. Workers letting people (guy in a blue hoodie was wearing a red shirt so possible employee?) walk around without a mask even though DC has a mandate, and the stores inventory is always in the way. Should have been more concerned following him to give him a mask instead of two people who were in your store less than 25 minutes. Overheard an employee talking about managers asking the team to get tested because of a potential positive employee. Overall, the worst experience I’ve had by far. I’ve been a consistent customer for three years, but no more. This location is best avoided. Trust me.

livingmytruth 2: Joan has the best customer service ever. I came in this location with my 98 year old grandma and she made my grandma feel sooo good and proud and she really has a positive attitude. Thank you for making my grandmother’s shopping experience so pleasant . I will actually make this my home store now because of her pleasant demeanor

Aaron Blackmon: Have you ever wondered what it would be like to go to a Walmart that is all red and has Target signs? Well wait no longer! This will fit the bill. The validated parking is a mess. The store is never stocked but simultaneously stocking everything at once and the lines are NEVER open. I only went there after learning my initial lesson months ago because it’s so close and I wanted to get a few things but even still it wasn’t worth it.

Chris Todd: The staff inside the store were friendly and helpful. However, the parking attendant was about as useless as a square wheel. I wanted to recharge my car. The sign in front of the chargers read "See attendant to activate". This dude was just sitting in his car. He refused to get up and wave whatever card he needed to wave to unlock the charging station. He didn't even acknowledge me other than saying "Uh". I tried activating the station with my SemaConnect app, but the station was locked out. I'm sure this Target is great, but I wouldn't come here in an EV because the dude who runs the chargers can't be bothered to get out of his car to do his job.

16. Goodwill of Greater Washington Retail Store

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329 reviews
Goodwill of Greater Washington Retail Store
Location
4.8
Prices
4.4
Services
4.8
Customer Service
4.4
Professionalism
4.7

Address: 619 S Frederick Ave, Gaithersburg, MD 20877

Schedule: Opens soon ⋅ 10AM

Telephone: (301) 527-0970

Guy: Thrift store


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vvk honey: I never usually come here but whenever I do they always be charging me for items that’s totally wrong & it’s kinda annoying. I’ll buy kids clothes & you can clearly see on the tag it’s says size 9, 10, or 12 .. just because they see an adult buying it they’ll charge me for women’s clothes? I buy kids clothes because I give them to my nieces. I’ll even buy a lingerie dress which would be considered “bra” or sleeping wear” & they’ll charge me for a regular dress. I don’t get it. They should probably have proper tagging tactics if they keep getting confused about items. When it’s the “color of the day” I would have to mention it’s the “color of the day” to them other than that they’ll charger for the regular price. It’s only this location that does this too.

Meka Sledge: Well organized and reasonably priced. They are really mindful of covid regulations with only 22 people at a time, direction on walking in lanes and masks are required. Dress only 8.99 and shoes 12.99

Manjosh Sidhu: Have donated here several times but never had a horrible experience but today. The on-duty person instructed me to drop clothing in one of the big bins and when I did, he started to yell that not this bin but the other one. Told him not to yell at me and he instead told me that I was yelling at him. Started to lie. I had a bag of clothing and he started to snatch my bag. And, I kept saying I was not donating the bag but clothing. In the end, donated clothing alone and came back. Had to add that this happened on the day I posted this review and in the evening around 5:30pm. Hope this helps! I remembered this since it wasn’t a great experience. You normally remember something Great or Terrible.

Angelita Sinor: Excellent prices always crowded

jose rospigliosi: A lot of "flippers" like myself used to go to thrift stores, salvation army and goodwill stores because they had really cheap vintage items that we could flip. Now they got smarter and look up prices online such as eBay comparisons. They price high. Same price you can buy on eBay or other resell sites. So it's no longer worth it for us. For the regular shopper? I don't even think it's worth it either. You can find the same prices for new items at Marshalls, ROSS or TJ Maxx. So I don't think it's worth at all. DVD and VHS movies at $2 here where you can find people giving aways huge boxes full of DVD / VHS for free. Or even yard sales you get 4 DVDs for $1. Just an example. So will not go here anymore unless it's to dump my junk that won't sell on eBay.

Mike Sampson: Decent (but not great) thrift store with a variety of clothes, household items, etc. A good option if you reside nearby (Frederick goodwill has a lot more good stuff).

Jason Morris: Great courteous staff and it has a drive-thru donation area. It really doesn't get any easier than this to donate your used items. Outstanding idea whoever came up with it I absolutely love it

Jaden Hdez: I went to the store 7.55 pm and the employees was very rude, the cashiers say it’s close I know they supposed to close 8.00pm. It’s happen in May / 5 / 2022 I don’t know want they are very rude I have 5 minutes left

Sam Odle: Good drop off setup, friendly staff in my experiences, and decent size inside.You’ll often see in reviews that goodwill stores need more organization and while that is true compared to traditional retail stores I found the organization here to be good.

Delighted Day: Super cleaned but clothes price went up recently. Some clothes cost more than original tags.Clothes price went up and 2 times they charged me what I didn’t buy I caught it right at the cashier, the first time I got credit, second time the manager help void it.

17. Gentle Giant Moving Company

LEAVE AN OPINION
254 reviews
Gentle Giant Moving Company
Location
5
Prices
5
Services
5
Customer Service
5
Professionalism
5

Address: 5782 2nd St NE, Washington, DC 20011

Schedule: Open ⋅ Closes 5PM

Telephone: (202) 758-0213

Guy: Moving and storage service


Review: "I used Bookstore movers for my prior move and so much of my stuff ..."

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Heather Long: I don't normally leave reviews, but this experience was top notch. I've moved 8 times in the past 10 years, so I've had a lot of experience with different movers in different states. Gentle Giant was by far the best! I think this is the first time that none of my furniture got dinged in a move. The team from Gentle Giant worked well together and arrived on time. They were super careful and they even fixed an issue on my bed frame. Honestly, in the end they only cost about $200 more than the mid-grade movers, but it was worth every extra dollar for an easy, hassle-free move. My only regret is that I didn't call them earlier. I used Bookstore movers for my prior move and so much of my stuff got dinged. I wish I had gone with Gentle Giant for all my recent moves.
Response: Heather, thank you for this great feedback - we're pleased to hear we exceeded expectations!

Molly Adamson Gilbane: Gentle Giant Moving Company did an outstanding job with our recent move. They were responsive, quick to schedule and book, and communicative during the weeks leading up to the move. They arrived right on time, both for packing and moving. All of the gentlemen were friendly and professional. They completely our entire move in less than 12 hours and took extraordinary care of our previous belongings. We are so appreciative and would book them again in a heartbeat. We highly recommend Gentle Giant Moving Company without reservation.
Response: Molly, thank you for the great feedback - we sincerely appreciate your recommendation!

Journet Shaw: This is the 3rd time I have used Gentle Giant to move, but the first time using their storage services. I have used storage before so I was nervous, but the crew who arrived was excellent. I actually saw a familiar face with Ian who had helped to move me in my last place a few years earlier. I was impressed by how organized Dex, Dakarai, and Ian were. Everyone was very friendly and professional. Dex took pictures of everything going into storage and I received an inventory with those pictures for my records. I felt confident that my furniture would be carefully packed and stored. The moving and storage prices are extremely fair for the great service you get. Great company that I highly recommend.
Response: Journet, thank you for the great review - we sincerely appreciate your repeat business over the years!

Elise Moore: The entire experience with this company has been phenomenal from start to finish. The coordination was good, the packing crew was on time, very courteous and very careful with our goods, and the loading crew was also super careful. We had white walls in our condo and they were freshly painted, and there was not one mar or scratch! Amazing! I also loved the way the inventory is bar coded and tracked. High value items are photographed and tracked separately. I have moved many times and this was by far the best and least stressful experience I have ever had. Great job! Highly recommend!
Response: Elise, thank you for your kind words and five-star review.

Danielle Saroyan Ashbahian: We recently hired Gentle Giant Moving Company more than three years after our last move with them in 2018 and they were just as wonderful as we remembered. Elmer, P, Ricardo, and Amal were professional and efficient, and took especially good care of our fragile items. The movers wrapped everything up and were thoughtful in how they were stacking the large objects in the truck. They worked with our schedule, and showed up right on time to get the job done. They successfully hauled a heavy china cabinet with glass and mirrors over the deck outside from the second floor since it did not fit down our townhouse stairs. They came prepared with extra material to wrap the china cabinet, extra strong ropes, and tools. They also helped set up the china cabinet and tested the lights to make sure it was working properly. Overall, they went above and beyond to ensure that we were satisfied at the end of the job. We hired them twice, and would hire them again in the future. We highly recommend Gentle Giant Moving Company for any future moves.
Response: Danielle, thank you for taking the time to share your experience online - we sincerely appreciate your repeat business!

Mandy Boor: Working with gentle giant was one of the best moving experiences. The coordination team was prompt in scheduling my move and quick to answer questions leading up to the moving date. On the day, the moving team called to let me know when they were 30 and then 5 minutes out, and showed up exactly on time. They took tremendous care in moving furniture and boxes, as if they were moving their own families. Not a single item was broken, and they were incredibly fast despite being paid by the hour. I can't sing their praises enough and will recommend them to everyone I know in the DC area.
Response: Mandy, thank you for the wonderful review. We appreciate your business very much!

Darith Klibanow: I had such a fantastic experience with the Gentle Giant moving company! My partner and I moved in together, and our moving team was so fast and efficient at each location they went to for our move. Our movers, Dex, Dakarai, Carlos, and Ricky were friendly, flexible when parking was difficult, very careful with our furniture, and SO FAST! I’ve had bad experiences with moving companies in the past, but our move coordinator Dominique was responsive and reassured me throughout the whole process. Absolutely going to give these guys a call when my next move comes around :)
Response: Darith, thank you for the five-star review!

Hilary Hansen: I used Gentle Giant for my move and storage while I renovated my house. The guys are amazing! Very prompt, courteous and quick/efficient! Dex, Ian, Pernell and Amal helped me move back and they couldn’t have been better. They found solutions to any issues and even put together a bed that had been shipped to my house (that is to say, they didn’t move). Can’t recommend enough! And with their own storage unit, they made it so easy to move out during my renovation.
Response: Hilary, thanks for awesome review - we appreciate your business!

Naomi: The best moving company. I had to put my things Into storage because of an issue with an apartment. Gentle giant made sure all of my things were wrapped carefully and cared for. When I got my things out of storage nothing was broken. The move out and in process was also pretty smooth. The only thing I would say to take note of, is that if you want to retrieve a few things from your storage unit with them, be prepared to pay a small fee. Gentle giant was definitely on the more expensive side, but they got the job done! I really appreciate this company for helping me out and I would recommend them to others.
Response: Buddy, thanks for the great feedback!

Skyler Fordjour: I had an exceptional experience working with Gentle Giant! From my initial phone call with Matt, I knew they were the company I wanted to work with. We had a last minute local move with two toddlers so we knew we had to get help packing in addition to moving everything. Matt was very thorough! He had me walk through every room of my home to take inventory and give me an accurate quote. He was so responsive, even on the weekend, which we appreciated since we didn’t have much time to prepare. Javier, Otelindo, Ricardo, and Andrei took an already great experience to the next level. They arrived to pack early, worked extremely efficiently (with very little direction from me lol), and thoughtfully left things out for us to use for our last night in our old home. On moving day, they worked just as seamlessly while I was in and out running errands. They even executed a very impressive moving strategy when they couldn’t fit one of our sofas through the front door. The team finished earlier than Matt quoted me both days which is a big nod to their integrity and work ethic. Most of all, they were so warm and kind. My husband was working so I was at home alone managing the move and I felt so safe and comfortable with this Gentle Giant team. That alone is worth every penny spent!
Response: Skyler, thank you for sharing this positive feedback - we appreciate your business!

18. The UPS Store

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118 reviews
The UPS Store
Location
4.8
Prices
4
Services
4.6
Customer Service
4.6
Professionalism
4.6

Address: 825 21st St NW, Washington, DC 20006

Schedule: Open ⋅ Closes 6PM

Telephone: (202) 457-8166

Guy: Shipping and mailing service


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r Taylor: I had a great experience yesterday with Harry Smith. There was a disconnect between the return code the company shared with me and it being recognized by the UPS session. He was friendly throughout the process of figuring out the disconnect and helped me solve it in a short period of time. Great customer service!

dtissy t: White old guy very rude had Amazon return guy said label would not fit box I had/tried to get me to purchase ups packet to put return item in, in a rude nasty way. Sr Amazon returns are free and easy#

Niggle W: I been here twice and clerks are extremely unprofessional, sloppy and unreliable. The female is overconfident and she gave me the wrong price initially until I double-checked, was talking to other customers while helping me (which probably why she was making mistakes) and put some random return address on my shipping label. You have to be careful at this UPS at every step or they may get something totally off.

Trishala Vinnakota: This UPS store helped me out when I could not access my email from their computer and allowed me to forward my UPS label to them. Showing kindness when someone is in a bind is important. Highly recommend them.

Andree Entezari: Went in on Saturday to ship a package, Harry was so helpful. Called back to get tracking and he was able to give me the information I needed. Will definitely be going back!

Mir Muhammad Tareq: Worst service I have ever received. I visit this store every once in a while as this is the closest UPS to my campus. The UPS representatives at this store are very unprofessional and rude!

Annelle Sheline: I knew this particular UPS had a poor reputation. However with their move to the new location by the CVS they seem to have decided to work on improving their rating. When I went in, the two employees were attentive and handled my requests courteously and immediately. I was the only person there. I will definitely go back, great experience!

Geo Hannah: It's my first time to write for Google map. This store has very helpful and friendly workers, each time I run to the store for asking information or return or shipment, the leader in the shop could give me very clear and best suggestions and service. I don't understand why people give low recommendation that easily, I believe these workers deserve 5 stars. Do not be mean to the guy who help you, yes we pay the shipment but still we cannot do anything without their directions and help. The male leader is the best, although we haven't had a real conversation, I can see how professional he is and he is training new UPS delivery guys. Good working environment

Kelly Benton: Haven't updated website to say they no longer provide notary public services. I wasted a trip but requested that they update their website. Let's see what happens.

Vladimir Kirichenko: Hilariously rude, but they work really fast! I hope my packages get to where they’re supposed to go.

19. Internal Revenue Service

LEAVE AN OPINION
133 reviews
Internal Revenue Service
Location
4
Prices
4.5
Services
4.9
Customer Service
4.5
Professionalism
4.7

Address: 1111 Constitution Ave. NW, Washington, DC 20224

Schedule: Open ⋅ Closes 4:30PM

Telephone: (202) 622-5000

Guy: Tax department


Review: "... as a veteran of the United States Air Force and as an American it is ..."

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Willard Hine: Some years ago I tried unsuccessfully to get online access to my tax records. I gave up as no one, even the IRS, could tell me why this was happening. I tried again a few years back but the story was the same. I called and emailed every IRS department I could think of. I spoke with tax attorneys. I spoke with tax professionals of all kinds, both within the IRS, and elsewhere. I contacted my state senator and congressman but no go. I emailed heads of the IRS and the Treasury Department, and even the president of the US! I was told to go to this department or that IRS web page. I spent about 6 months this time around and ended up with the same results - NO ACCESS TO MY PERSONAL TAX RECORDS!! To this day I still have no access to my online tax records even though I filed for stimulus checks for my mom and I. And received them! I think IRS actually stands for Idiots Reign Supreme. But there is a silver lining to all of this. It’s because of companies like these that I am devoting my writing business to investigative reporting and consumer issues. See you on the web.

Welkay Link: No One from the IRS will help, the website can't answer your questions, the automated phone systems hang up on you. I have been trying to file my taxes for days. The IRS rejects it and says my IP PIN is incorrect (which I never got an IP PIN or entered it, so how can it be incorrect) so I go to irs.gov and get an IP PIN, and again the IRS rejects the return. The irs.gov website says to call and make an appointment with your local office, I call the number and the automated system says to go to irs.gov to make an appointment and that the automated system can't take my call and then HANGS UP. I have called every number for the IRS I can find, they all end up going to the same automated system that repeatedly directs me to the irs.gov website, I go thru the phone options, press all the correct buttons, enter in my information correctly and still the automated system says it can't take my call, suggests I go to irs.gov and then HANGS UP. NO ONE from the irs helps. ALSO - I am still waiting for my refund from 2 YEARS AGO I got last years return, but not the one from 2 years ago. How can a government agency act like this

Black Peach: The irs paid my child tax credit to someone else and now they want me to pay it back so they took my taxes and I did not receive the payment cant get in touch with anyone so I did not receive the credit and im paying it back yall a joke no one in the office or answering the phone run me my money

Wann Savoy: The number for the IPN doesnt work it constantly says it cant put me through because of call volume at 8 in the morning everyday. I also never recieved any letter stating that I would need a IPN this year, all of this is a inconvenience and you all need to step your game up.

Cedar Attanasio: I've had two tax issues, both times the IRS resolved quickly, courteously and conveniently. Most recently a $40 miscalculation (my fault). Easy to pay online, no fees for the transaction. One time when I was a freelancer a client of mine mistakenly submitted duplicate 1099s (falsely suggesting I had double the income). Called IRS, had a human on the phone in 5 minutes, and they resolved the issue within minutes on the same call. Keep up the good work, folks.

Tyler Mounts: Yeah when it comes to giving you the money they owe you they are behind but best believe if you owe them money they are on top of it and prompt about the IRS is a joke, such an inefficient poorly ran government entity so pathetic.

Andrew H: Terrible customer service. They don’t bother responding to calls, emails in a timely fashion.

Catarina Rose: I filed my taxes back in February in the very beginning and I still have not received my income tax return! I'm a single mom with three kids I have been waiting patiently to receive my refund and not only is this unfair to me but this is also unfair to my family as we are struggling! There should be no need for me to be waiting over 6 months to receive something that rightfully belongs to me and my family...money that I need to survive at this point in time! I do not have a business, I'm not a CEO of some corporate office, and there should be no need for my return to be disputed or under scrupulous review! I demand that my money be sent to me and I feel that as a veteran of the United States Air Force and as an American it is my right to have my refund sent to me at an appropriate time! Shame on you IRS for not serving the people of this country!

Jonathon Vince: When you owe that bill hits instantly. But when they owe you a return it takes months 🤡🤡 we should bring back 1776.

Kody Tisdale: Income taxes on citizens are illegal. We do not owe them a thing! They won't tell us this but they'll keep scamming us just the same. They need to shut down for good. We are slaves to taxes. Humans are meant to be free and prosperous!

20. California Closets - Washington DC

LEAVE AN OPINION
85 reviews
California Closets - Washington DC
Location
4.4
Prices
5
Services
4.5
Customer Service
4.3
Professionalism
4.4

Address: 5223 Wisconsin Ave NW, Washington, DC 20015

Schedule: Closed ⋅ Opens 12PM

Telephone: (703) 573-9300

Guy: Interior designer


Review: "I used this company to install wall to wall bookshelves."

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California Closets - Washington DC: what do users think?


Gary Berman: This is the second time I have used CC for installation of closet systems. My first experience was stellar leading to using them again. My second experience was not. Not only was the design poor and inefficient, it cost me more money because more wood was needed than necessary. The installer was sloppy in the installation. CC rebuilt part of my closet system because they agreed on the poor design and poor quality installation - good for them. But their redesign did not entirely fix the problem. Still there is a section of the closet needing repair and the re-installer was not prepared to fix it on site, so now they have to come back for a third time causing us to remove everything from the closet again. My recommendation is to study the plans and ask more questions than I did. My designer, Colleen Cuff, was newer to CC and that should have been a red flag. Lastly, CC did not refund me the amount of money that was wasted in the original design which they estimate was about $370 out of $8,000. Service: Cabinet construction & installation
Response: Hi Gary, we are sorry to hear that your experience this time wasn't great. Please contact Steve Counihan at 703-573-9300 to discuss the situation. California Closets Washington DC

Elizabeth Nova: I have used California Closets in 3 houses and their work is exceptional and the quality outstanding. My designer was pleasant, efficient and did an amazing job designing a new pantry and 3 large closets. The installer was on time and did an incredible job putting it all together and cleaning up after. The materials are so strong and dyrable and very beautiful. Shelves are adjustable. Please express my deep appreciation to the designer and installer. CC is worth every penny and I highly recommend them. Services: Closet design , Cabinetry & hardware design , Kitchen design
Response: Elizabeth, we’re so pleased to hear that you love your new reach-in closet! We strive to ensure the most professional experience and guarantee the absolute highest quality materials. We’re so thankful for your business – and hope we can serve you again. Stephen Counihan, GM, California Closets Washington DC

CH: Over the years I had excellent experiences with California Closet. Although the company exchanged hands. But, nevertheless I had the installations of my closets in my two condos by their excellent Designers and Installers. In the past, I worked with Marsha, Designer, and Ralph the installer; and most recently with Colleen Cuff, Designer who I highly recommend for her professionalism, efficiency, experience and follow-up through the installation phase. The installer Mr. Dong was just superb, efficient, courteous, meticulous and the work was flawless. Definetely I would recommend their services. Services: Cabinet construction & installation , Closet design , Cabinetry & hardware design
Response: Thank you for the opportunity to create a custom-designed spaces in your home! We’re thrilled you’re so happy with your new custom closet! I’ll make sure to pass along your kind words to Colleen. We’re so thankful for your business – and hope we can serve you again. Stephen Counihan, GM, California Closets Washington DC

Wendy Patten: I used this company to install wall to wall bookshelves. I wanted something that we aesthetic but could really handle all my books. The designer did a great job meeting with us to review our needs and what we wanted. She kept flexible and submitted several options. We chose our favorite option. The installation was done in one day and done well. There was a need to come back for a small correction and they did a great job with that as well.
Response: Thank you for the opportunity to create a custom-designed space in your home! We hope you enjoy your new custom bookshelves. Our work doesn’t end until you’re completely satisfied. We sincerely appreciate your business. Stephen Counihan, GM, California Closets Washington DC

Carol Weiss: California Closets designed and installed a home office — wraparound desk with shelving, drawers, special inside cabinet for printer, etc. The designer did an excellent job translating my vision into a highly detailed concept drawing that fit some tricky dimensions including a window on one side of the desk. The designer provided options and guidance for materials and colors, and ensured the design was exactly what we wanted. Installation was meticulously carried out; the two techs were extremely professional and everything fit perfectly. They also thoroughly cleaned up poop afterwards. California Closets created a functional and high quality home office at a fraction of the cost that a custom design contractor would charge. We couldn’t be more pleased. Service: Custom furniture
Response: Thank you so much for your kind words, Carol. We really appreciate you taking the time out to share your experience with us. Cheers, California Closets - Washington DC

Jourdain Damas: Sara came to our home and was extremely helpful in advising us of the best colors and textures for the entertainment center in our movie room and shelves for my office. Measurements could not have been more precise, cabinets/shelves couldn't be more swank, and we couldn't be more happy. Furthermore, we were planning on hosting dinner for friends and family and we asked if they could promise the install prior to it, especially given global supply chain issues. They promised and delivered! 6 stars if you ask me. Service: Cabinet construction & installation
Response: Jourdain, we’re so pleased to hear that you love your new entertainment center and office! We pride ourselves in bringing luxury into our client’s homes. We’re so glad you got to work with Sara, as she is dedicated to excellence. We’re so thankful for your business – and hope we can serve you again. Stephen Counihan, GM, California Closets Washington DC

Kendra Bacchus: The design process with Reza was great. My needs were taken into consideration 99% of the time. I knew what I wanted prior to meeting which made the process smooth. Once I signed off on design and made a deposit I waited roughly 3 months….which was expected in the height of the pandemic. When the installers arrived- the process took an entire day( was expected) the installer Franklin worked efficiently and communicated well when an issue would arise. At the end of the build Franklin walked me through the builds (Main closet and Laundry room). I was very pleased with the work executed. Later on after the installers left- my husband noticed that we were not able to access the water or electrical in Laundry room if an emergency were to occur-I promptly notified my designer and he said it was missed during the install and was in the original design. I also realized I could use a few more shelves in my main closet so I was able to order additional. It took a few months for the shelves to come in as well as the update to the missed opening for the laundry room. The shelves were not the right size and the opening that was cut was vey shotty. The new installer was able to cut shelves on site ( not the best quality) and the hole that was cut in order for us to access the water for washing machine was a mess… the integrity of the unit was compromised and I was told I could lose an entire shelf of storage. So…..waited a few more months a supervisor inspected the unit in laundry room, was told that the entire side needed to be replaced. Fast forward to a few more months….Installer came in tried to repair hole by using drywall caulk and blue painters tape. Not happy and I was told that they will be ordering a new panel …..still waiting. I paid for all services 100% (1 year of waiting for correction). Although I was extremely pleased with the overall install- my experience has deteriorated with how the small mistake has turned into uncertainty of the quality of my laundry room build. My designer Rena was excellent and the initial installer Franklin did an impeccable job with both the main closet and laundry room, so sad that a small miss made such a huge impact on overall service. Service: Closet design
Response: Kendra, we truly appreciate your business and appreciate your detailed and honest feedback/review – and am embarrassed that we’ve not exceeded your expectations at every stage of your project. I will huddle with the team today, and we’ll reach out shortly with an update. Please accept my apologies and I thank you in advance for your patience. Stephen Counihan, GM, California Closets DC

Carol Warden: Positive: Professionalism, Punctuality, Quality, ResponsivenessJeffrey Frank was very helpful in designing my master bedroom closet. It's a pleasure to walk in as it is light and airy. The center chest of drawers is very attractive.The carpenters were on time and professional. I am very pleased with the work.Services: Cabinet construction & installation, Refurbishment
Response: Hi Carol, we are glad to hear that Jeffrey was helpful in designing your primary bedroom closet! California Closets Washington DC

AJ Finkelstein: I wanted to turn a mudroom into a pantry by lining it with open shelves. before I moved into my "new" 100-year-old house. The CC rep seemed a little doubtful at first but she embraced the concept. We spent one very productive evening on design and the deed was done. It took many months to get installed, which was a bit annoying, but it went smoothly when it finally happened. And the pantry is excellent, Service: Cabinet construction & installation
Response: AJ, we’re so pleased to hear that you love your new pantry! We strive to ensure the most professional experience and pride ourselves in bringing luxury into our client’s homes. We sincerely appreciate your business. Stephen Counihan, GM, California Closets Washington DC

Neiletta Wright: Positive: Professionalism, Quality, ResponsivenessI’ve had 3 closets done by California Closets and I’ve been satisfied everytime. My sales rep Jean-Paul was very professional and always available to answer any questions that I had. He also understood my vision and helped me create a closet that was best catered to my needs. Definitely recommend.
Response: Hi Neiletta, we are so glad to hear that as a repeat customer, you've had great experiences every time. Thank you for trusting us with your closets and organizational needs! California Closets Washington DC