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1. United States Postal Service - Washington
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5
4 reviews
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Address: 4555 Overlook Ave SW, Washington, DC 20375
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (800) 275-8777
Business type: Post office
Grant G.: I got a call, after their hours, from someone here. The phone stopped ringing as soon as I picked it up, I immediately went to google to check the number (which I do for all numbers I don’t recognize) and called them back within a minute of missing their call. No one answered, no one left a message. I left my own message, with my name and number explaining the situation. I’m so sick of USPS being so unprofessional.
Jose Quinones: Never opens on time
mageguy86: No one seems to work there or at least pick up the phone/call back during the little hours that they are open.
2. Mail, Ship & Print - Washington
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5
25 reviews
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Address: 6218 Georgia Ave NW Suite 1, Washington, DC 20011
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 851-4910
Business type: Shipping and mailing service
Sathiya Dvkॱଳ: Hi I am from india. I just need to contact you because I want a job opportunity in your shop .i know mail and printing etc. I have completed bachelor of computer application. And also I visited your page and most customers give reviews of timing problems of the shop. If you offer me a opportunity I can take care of timings ,overtime,if any urgent i will handle i will be true to my owner. If you need me please contact me .i am ready to work for your shop.
Farhän Nas: They never follow their listed schedule to open and close. It say open until 4 but close at 2:30. I find that misleading customers. Don’t use this facility.
Chanpen Tee: The store is clean. The service is fast and staff is friendly
Robert R.: Never on time , here on multiple occasions where the business is closed well after posted business hours...at times personally waiting for over 40 min. returning an hour later and still closed. Do not come here expecting to get something done before work you will be highly disappointed.
Jonte Lee: I do not recommend using this place to pick up your Amazon packages. Three times, the store was closed when it should have been open. Twice, Amazon was not able to drop off my packages because the store was closed. Today, the store should have opened at 9:00 am (according to the website), and it was not open at 10:30 am. I was not able to get my package. This is conducive for people who work during the day. We do not have time to keep checking back. I attempted to call, yes, attempt is the correct word, and the voice mail is full. How does a business have a full voice mail? In addition, while I was waiting, another customer attempted to do an Amazon drop off and was not able to, and Amazon attempted to deliver packages but was not able to. Amazon should regulate their drop off points better.
Amiratou Savoy: During the Covid-19 pandemic, Tony has done an outstanding job in meeting the needs of the Brightwood community. He has gone over and beyond to accommodate me. The establishment is like a one stop shop. I’ve had documents notarized, received and returned Amazon packages, printed emails, used the copier machine and sent faxes. Last, he takes time out to meet the needs of his customers, always greets his customers with a smile and is extremely courteous. I highly recommend his services.
Myra Cephas: We went for notarizing and mailing Fed Ex. Owner was helpful and friendly. Great place for your shipping and printing needs. Highly recommend.
Abdelmoughit El Jahidi: I do NOT recommande this place. Only ONE GUY working in. You have to be very patient when picking up or dropping off package. In addition, the man is very rude, charging $2 for tape!!! Yes for tape! Getting very upset and refusing to take my packages because I told him that it’s incredible to charge people for some tape to close packages.
Grant Winstead: Tony is the best in the city when it comes to printing , shipping and mailing. Outstanding customer service. If you need any business related stuff done , Tony can handle all of your business meeds. Highly recommend.
3. The UPS Store - Washington
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4.9
103 reviews
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Address: 1030 15th St NW, Washington, DC 20005
Schedule: Closes soon ⋅ 7PM ⋅ Opens 9AM Thu
Telephone: (202) 785-3604
Business type: Shipping and mailing service
Nateese S: Very disappointed in how the lady conducts herself as a business women. The lady that works there is very rude and disrespectful. This is my second time having a situation with her. Every time she is there she messes up my packages for return to Amazon. I am still waiting on a refund from Christmas. Yesterday 1-15-2022 around 5:30 I wanted to return something back to Amazon. Which only takes 2 to 4 hours to receive and refunded back to me. Today I still haven’t received anything . I decided to go back to UPS to ask her a question about the package. When I arrived she was listening to something that was very loud and did not turn it down at all. I asked her about the package and I didn’t receive confirmation. She told me to contact Amazon about my package. She dismiss me several times and was very rude by cutting me off and having a loud background. I am not sure if she is the manager or not but I have an issue every time She is there. She picks and chose who she wants to pay for tape. I had a package that required a little bit of tape and she wanted me to pay. Another lady comes in with a package that needs to be tape . She never said anything to her. This UPS does not deserve any service from visitors. Very dissatisfied with her work ethics . It’s ridiculous
Ho LEE: had a great experience yesterday with Leslie. There was a disconnect between the return code the company shared with me and it being recognized by the UPS session. She was friendly throughout the process of figuring out the disconnect and helped me solve it in a short period of time. I was just an drop off of code for Amazon return, (Actually not a customer) But still Great service!. (for free loader)
Whitney Craven: Super helpful fast service! The only spot I could find that would do European passport photos without question. They were very friendly and moved fast. Would definitely visit again!
Kim Min: Wow the lady works at this location was incredible. She was so helpful with my shipping boxes and patiently helped me. I visited couple of other places to ship this large size art but she finally figured to ship with 60,000 insurance covered.She was so attentive and accommdating. Highly highly recommend this store.
Maggie Corry: Very helpful in getting a passport photo. Appreciate them and will return for other services.
Angel Coy: Thank you very much to the UPS store and staff, specially Leslie and Carlos for working really hard to bring back to Washington DC a document to travel to South Africa on time! Great Job! A.
G H: The sign clearly states 8:30am - 7pm. It’s 8:32 am and they are not open. At 8:40am this man just strolls in to open up the store, no apologies to the customers standing outside waiting on you. While inside, he had his baseball hat on, pants hanging off his behind (with no belt on) and sunglasses. He had this nonchalant attitude, like he just rolled out of bed. I don’t recommend this location to anyone!
4. United States Postal Service - Washington
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5
31 reviews
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Address: 1050 Connecticut Ave NW, Washington, DC 20036
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (800) 275-8777
Business type: Post office
Victoria Bunk: Would not recommend going here. I had a non machinable letter, they tried to charge me again even though the stamp I already paid for said “non machinable”. Would not trust letters dropped off here.
Kathryn Gilliland: ZERO. This used to be my favorite post office but I just received the RUDEST treatment I’ve ever gotten at any post office ever in my life. I’m trying to mail 30 holiday cards in a standard envelope size that are a tad poofy. At first they were rejected because of their width and the woman stated that they were packages and would cost 5 dollars to ship A PIECE. I indicated that it was cardboard and I could flatten it if the air to fit the standard letter width (a device that measures the width that if you can fit it through, it’s a letter.) Once I flattened it and fit it through the slot easily, she still refused to accept them and would not explain to me why. I was patiently and politely asking her, if it fits through the slot, and it’s light, what makes it a package? She would not answer. She offered no other options or help. She was hostile from beginning to end. I understand how difficult people can be as I’m a waitress, but I wasn’t being rude and needed help. Then she said, “I said what I said,” and stormed off to the back like a child. The supervisor was not there for me to speak to at 3:30. No one helped me after she disappeared. There was a long line behind me and the only other person working there was completely busy. What a disappointment. I’ll be going to another post office forever. UPDATE: I put all my cards in a mailbox and they were all delivered. Clearly my cards were standard size.
Diana Chaves: Best customer service! They are very kind and knowledgeable, they won’t rush you and will help you in every step of the way for whatever you need to do
Phillip P.: Unkempt and understaff. Very long lines taking an average of 5 minutes per customer.
Vishal Sinha: I know USPS and the like "government services" are often associated with bad customer service, long wait times, and overall sub par shopping experience. But not all locations nor all employees would fall in that category. I have been to this location of USPS a few times now and on all these occasions my experience has been very middle of the road. I wont say the service was top notch with a feeling of being taken care of; nor was it bad where I came away with negative feelings regarding that location.Maybe, that is a "win" for USPS :) I had stopped by to mail a letter bound for an international destination. The person helping me advised on all the various charges depending on the delivery time frame - from overnight to 10+ business days. She also gave me all the paperwork that I had to fill out in order for me to mail the letter over. She even let me cut back in line once I was ready. Overall, a decent experience at this USPS!
tia hinds: I have had my fair share of experiences with the post office but every time I come into this location they are always friendly and helpful. Today Myra went above and beyond to help me locate a package that I needed to stop transit on. I cannot remember the other nice lady who has worked there for years name but she was also so kind and helpful. I really appreciate the staff here.
5. The UPS Store - Washington
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3.5
52 reviews
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Address: 2202 18th St NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 8:30AM Thu
Telephone: (202) 588-9100
Business type: Shipping and mailing service
Aditya Balachander: Arrived at 627pm exactly to pick up a package. They were locked. It would take 30 secs to get what I already paid for. If they can be this petty about time, so can I with my review.
Charlotte B.: SO grateful for this store. Super convenient and fast. First time using their notary and printing services. Best UPS experience in DC. I have lived here for 6 years! Ed is wonderful. Notary hours vary. Call ahead to confirm availability.
Ethan Paraboschi: UPDATE: Went recently, still horrible. I’ve been here twice, first experience was fantastic, second experience horrible. I was having trouble with one of my return shipments and they kicked me out of the store as soon as they closed. I understand that closing is closing but the lack of understanding and rudeness on behalf of the two employees here was unbelievable. If you can go to another UPS store, do it.
Maria Isabel: I needed a notary and I found out UPS offers this service (call to find out times; it’s not available all the hours they are open). It was just 5 dollars per signature. In addition, I have used this office twice for Amazon returns and it was ultra fast and perfect. They know how to handle returns, they tale care of packaging and labeling. You just drop the stuff and show the barcode Amazon gives you online and voilá! Very happy with UPS in my neighborhood!!!
6. United States Postal Service - Washington
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1.9
91 reviews
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Address: 2000 14th St NW Ste 104, Washington, DC 20009
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (800) 275-8777
Business type: Post office
Catania James: Since moving to D.C. in 2019, I have seen this post office go through a couple staff changes. I think it’s been a positive thing!! Today (Sat, 12/11/21) I have received the best service to date!!! There were 3 women behind the counter and they were professional, courteous, knowledgeable about the services and gave prompt service to everyone in the line. When I first entered the post office, I was a little nervous about joining the line however they had the line moving in an efficient manner. I waited about 5 minutes. they were also clear with the customers about which register took cash only and patiently assisted customers who were sending packages internationally and helped them refill out paperwork that was illegible or filled out incorrectly. I hope this post office keeps this configuration of staff!!
Shalin Nohria: The location is great, the service is awful. I literally heard the employees laughing about how they sent someone away when they could have helped. New management is definitely needed.
Jordan Bickham: I arrived at 9:10 to drop off a prepaid label package but the doors were locked. Me and other people have been waiting and watching as the people inside ignore us even though they are supposed to be open at 9. It’s now 9:30 and still nothing. Absolutely horrible USPS!
Kelly Shurtleff: The USPS is a disgrace!! It should be abolished and charged with racketeering. They charge for services that they do not provide in good faith! They now want more money and want to do less! They tell you to pay more money for Priority services (not guaranteed) and NEVER come close to delivering on time. What the @#$@# are we paying for??? they cannot be held accountable like almost every other business. You cannot sue or take any legal action!!! AND THEY ARE NOT A FEDERAL GOVT. BUSINESS!!!! how can congress allow this to happen with repercussions??? Now you cannot even file a missing mail for at least a week!! What a joke on the American public!!!! write you congressman and demand changes!!!!
Jessica Hsu: I almost didn’t come here because of the reviews, but had no choice. I was here at 1:36pm on Thursday. Clerk 12 was helpful and kind. My two other packages with pre-paid labels were scanned promptly. I had a positive experience at this location.
elijah: I didn’t get her name but the young lady working around 11am on June 17th (she was working the register to the left as you face the registers) was super helpful! I was shipping a package and she had me out in under 5 minutes. I’m in a wheelchair and she informed me that they finally fixed the handicap button for the door so I just had to hit it to get out. I don’t know about all these negative reviews but I firmly believe just be nice to folks and you’ll get the same back. So sorry I didn’t catch your name but thanks for making my experience great!
Oancea Marcela: 9:41am supposed to be already open and working, it’s about 15 people waiting for them to open the door, I can’t believe this can actually happen on a regular day looks like people here work by their own working schedule. Worst experience ever.
7. United States Postal Service - Washington
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2.6
50 reviews
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Address: 1200 Pennsylvania Avenue NW, Washington, DC 20004
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (800) 275-8777
Business type: Post office
Chaz Polo: AVOID THIS PLACE IF POSSIBLE. If I could give zero stars, I would. The "workers" here are mean, angry, unhelpful. The workers act as though they are not there to help people - they bark at anyone who has the slightest question and are unhelpful, caustic, rude. I have a PO Box here and I have seen so many terrible interactions...use another USPS if you can, this one has the worst workers I have seen in any city.
Life As Bre: I stood in line for over 10 minutes waiting on just a stamp and envelop. There was three people working. I was told only one person could accept my payment method . The person who could accept my payment was working on another task. There’s no way I should’ve waited that long. There could have been another way to solve this so that someone isn’t standing that long just waiting. There was no interest in even helping me get what I needed. No urge whatsoever. I eventually just walked out. Really bad for business.
Frode: Booked an appointment for passport photos online days in advance. Was told when I got there that the “agent” was at their Brentwood location half an hour away by Metro and that I had to go there instead. Why did they even let me book the appointment if the guy was never going to be there? Disgusting waste of people’s time UPDATE: Went to their Brentwood branch. Surprise, surprise, their camera wasn’t working so they told me to go to UPS instead. Absolutely embarrassing. This is a service you’re supposed to be providing, not the freaking lottery. I’ll be taking my business elsewhere in the future, but please for the sake of others who will undoubtedly be in my position going forward, get your act together USPS!
Sofia Signoris: Ms. Reid is the rudest employee I have encountered so far. Completely unhelpful, even after my husband asked for her help directly to set an appointment because HE IS BLIND. Nobody else was at the office and she refused to help, when my husband complained, she proceeded to call him "ignorant" said "I just work here I am not here to deal with you or listen to you", "shut up" and basically kicked him out. Pathetic costumer service if you ask me.
Tebriz Nebiyev: Terrible customer service . They cancelled the passport appointment withiut letting us know .
Dennis Sutch: Good location for those working in and around the Federal Triangle area. There are usually very long lines to get service. The overworked employees are rushed, which leads to average to lie customer service. I primarily use this location to drop off envelopes and packages for delivery, and to purchase postage from the automated machine. Unfortunately there is only one such machine, so there can be a wait. This building has some interesting architectural details and murals.
8. United States Postal Service - Washington
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1.7
81 reviews
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Address: 800 K St NW, Washington, DC 20001
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (800) 275-8777
Business type: Post office
Hner Zebari: Place doesn’t exist
Justin Edwards: Needs Better Signage...After walking around the block 1.5 times looking for an entrance, I finally read a comment that said enter through the Renaissance Hotel. I found NO signs indicating where to enter, and once I got in the hotel and went down two escalators, I had to return to the hotel lobby desk to ask where to go. After speaking with the rude receptionist who told me there is a sign on the next floor down the escalator, I proceeded to locate it. I landed on the next floor looked around, and saw no sign. That is, until I walked about 30 feet and saw an obscure handmade sign about 75 yards down a hallway (literally). See photos, hope they help you find it more quickly than I did.
Sallie Dehler: This post office no longer exists. Google, please remove it from maps, very frustrating.
Xevian: Horrible. It’s closed so long ago and I don’t know why it still shows up on google
Molly Purcell: This post office is no longer there and is now an Equinox. I have asked Google to remove this location.
Alexander Nowak: Permanently closed (3 years ago!)
Nathalie Zeitouni: This USPS office no longer exists. It closed down 3 years ago. Please do not go there.
Nicolas Alvarez-Couceiro: Location no longer exists
Starr Arnett: There is NO Post Office at this location.
Megan Stoddard: Don’t even try going… it’s not there anymore
9. United States Postal Service - Washington
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2.3
63 reviews
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Address: 1255 22nd St NW Lbby, Washington, DC 20037
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (800) 275-8777
Business type: Post office
Devin James: Unfortunately, all the negative reviews are accurate. This location has incredibly rude and unprofessional employees. My experience here was by far the worst out of any USPS office I’ve gone to before. Recommend going elsewhere if possible.
Benjamin Park: The front staff got mad I approached the counter when no one was in line. Also rolled her eyes when I politely asked to verify the tracking number on the receipt. American customer service at its best. Her entire face screams how much she hates her job and people
Kate Doran: It’s never a positive experience going here. Today I was yelled at for approaching the counter. The ladies there have consistently been disrespectful and I’m unsure how they are still employed in a customer service role. My advice? Go to any UPS location before coming here.
Ling Chen: It is not helpful if they always scan a package as "delivered" when it is actually not delivered and was only in their warehouse, and the delivery person did not even show up in the building at all. A lot of things can go wrong between the warehouse and the actual on-site delivery. Scanning things as "delivered" when it is absolutely not is really not helpful, and I am not sure if its even legal.
Alexander Rizk: I don’t understand why many reviews seem to have problems with the staff. I lived a block away from this location, and would often ship many items as a reseller. Every single time I needed to ship something the staff were more than helpful and always treated me very well. They were all extremely friendly and would often greet me with a warm welcome. I was honestly shocked by how nice it was to do business with a USPS store.
10. United States Postal Service - Washington
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1.9
102 reviews
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Address: 6200 North Capitol St NW, Washington, DC 20011
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (800) 275-8777
Business type: Post office
Sean Thomas Augustine Ferro: I can’t speak for the whole facility, though was riding my bike past this location and as I passed a postal worker was heading to his car parked on the street. He smiled and wished me a great day. I exchanged a kind word in return and in that moment felt instantly uplifted. Sometimes little interactions like that can really turn around an otherwise challenging day. Feeling grateful for this local USPS branch
David david: I would like to say to all the employees of post office in general to look where they leaving the mail if is in the correct address. They left my mail in the next door or next 2 doors. Is like really? Why do they hire people that won’t pay attention to what they doing. I had my package delivered and wasn’t there at the address they might left it in the wrong address and I never get the package and all my mail aren’t delivered to my address. Can you please check the address before leaving the mail or how to fix this issue because is really annoying I’d like that issue to be fixed PLEASE!!!
Crystal Brown: Our regular mail carrier is great and the person at the window is usually nice. But God forbid if you call and speak to those in the office. Rude, rude and ruder. No manners or customer service etiquette at all.
Andrea Rodney: I have been having problems with this post office for years now my God I have never seen such a unprofessional dirty place before treat there customer as if we are there asking them to do something other than there job that they went and applied for, this behavior is unacceptable. went there to pick my packages up after my tracking information shows that they has been delivered there, gave them the numbers she went in the back just has she walked away I decide I was going to check my post office box where she and the supervisor was standing talking. she said I to him I found her mail then she asked him what was the problem, as she walk back out and tell me there was no mail and that she cannot find my mail with the tracking number, that I should call ups for them to give me there tracking number so that she can look it up
Maseh Berri: The post office attendance (the bulky elder guy) is the slowest officer I ever met, he uses upto 20 min per client, and is not flexible at all. Please if u want a quick service DO NOT COME HERE. But if u have the hold day, then is the place for u.
Katorra Christina: Adding to the 1 star ratings. I’ve never had any problems before receiving packages until recently and it’s unrelated to COVID. I believe there is either a theft problem or supreme inefficiency, both have caused me a loss of time and money. If you call don’t expect any help. Someone actually hung up on me while I was mid sentence explaining my package was never delivered even though the person said they did on two separate occasions.
David Askew: Have not received mail on the 4000 block of Kansas Ave NW in 3 days. I was notified that the package I was expecting was just delivered. What a crock of_____! The reason I know for certain that it was not delivered was the fact that I was sitging at the front door, no mail person came even close to the building. What that person probably did was stand at the mail truck and scan it as delivered. A bull____ way to run a mail route.
Preston Bays: Gave two stars because the post office employee was nice and polite. Website says this location does passports, but that is false. Brought our infant and was a complete waste of time. FYI the 900 Brentwood Road NE Post Office does, and also allows walk-ins.
11. United States Postal Service - Washington
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2.2
76 reviews
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Address: 1400 L St NW Lbby 2, Washington, DC 20005
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (800) 275-8777
Business type: Post office
Rose Lang-Maso: Was openly disrespected and ridiculed by Walter, a “customer service” worker, who is seemingly described below by numerous posters. Completely unacceptable treatment.
Jess: Do you wanna be belittled by the man behind the counter for not knowing what you should use and asking a question? Come to this location! This happens to me without fail every time he is working. Older black guy with glasses, I am talking about you!
Patrick Cage: Courteous efficient generous and helpful staff. Clearly trying hard, either because or in spite of negative reviews. I was nervous about the experience because of the rating beforehand. Was better than most post office experiences even tbh
Charlie Leu: Hit or miss. Some of the clerks are professional and very helpful, some are just angry waiting to happen. PSA to the employees in this location: Try to lower your voice in the back room if you’re going to talk trash about your customers because the walls are very thin.
12. United States Postal Service - Washington
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3
50 reviews
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Address: 2300 18th St NW Lbby, Washington, DC 20009
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (800) 275-8777
Business type: Post office
Holly Hieu Vo: Don’t think our reviews will ever impact these workers, and realistically we will have to come here again, but here comes 1 more negative review confirming the rudeness, inefficiency and unhelpfulness of the staff here. They have too much power without actual customer facing skills. Did they answer “Yes I love helping others?” during the interviews. I think so. But reality? Well, read the reviews. I feel like these people aren’t grateful to have a job that is not fast paced (compared to a restaurant), sedentary (compared to delivery folks), and inside a cool, dry, safe place (compared to construction workers). They don’t have pride in themselves and what they do, and thus do a bad job. My uncle has been a USPS delivery man for over 30 years (his salary is probably triple theirs) but he loves it, he brings dog treats with him, and helps however he can. Thanks Google for creating a space for me, and you, to express our frustration. But is it our fault to want better customer service and all feel happier from small things in our daily life? I think we deserve it.
Maham Khan: Worst workers I’ve ever seen. The two women at the counter were having a LOUD conversation about Beyoncé and coachella and completely ignored me (the customer). They were not interested in any capacity to help me ship my things out. I was trying to talk and they were simply just ignoring me. For reference I went on 06/30 and it was 4:30pm.
Daren Miller: Visited this location on 1/8/22 at 9AM. I wish there was a 0 star option for this location. Unfortunately my experience was beyond disappointing and disheartening. The service was horrible and it would be best for this location to be closed. The employees seem ungrateful for their customers. A perfect example why I avoid the post office. Please make this a better place of service. Sadly, disappointed customer. 🙁
Kristy Nguyen: Today I was the subject of discrimination at this location. I had parked far and when I got to the door, I realized my mask wasn’t on me and it was about to pour down raining so I went ahead in. The sign on the door said masks were recommended. I’m vaccinated so I thought I was okay. When I got to the counter, the man rudely and aggressively said to me “how can I help you but where is your mask”. I said the sign says recommended and that I’m vaccinated. He said the requirements are different than what the sign says. The other post office worker next to him laughs. I went back to my car in the rain and when I went back, the man in front of me didn’t have a mask but the same man said nothing. When I pointed this out to him why he didn’t ask this man in front of me about a mask but he had asked me, he started arguing with me and the girl next to him did the same. It’s not about a mask, it’s about you talk and treat people. The man in front of me in line was Latin, I am Asian. I feel like I was targeted for this, especially with all that is going on in the world. Simply put, I will never step foot in here again.
Aphrodite Kishi: Incredibly rude, unreliable woman (Clerk No. 5) at the desk every day. Go to any other USPS in town, and you will not find such a mean person.
Jeff Ras: A sad sullen place - the long-time male post officer is really good but the lady that is there - 2/19/21 - she was there today - in her 30s - leaves a lot to be desired on demeanor with customers. Really dislike going here but we do not have options. Its a scary small place to go during covid too. I do feel sympathy for the workers however. Hardly a 21 century facility.
Paulina Koczyk: Extremely rude customer service, always giving rude comments in front of customers, always ready to argue. Very unprofessional, I wish there is another facility close by I can go to
Isaac Oguji: Hell yeah! These guys are really good. I got the best mailing service ever. Posted an item over 5kg in Washington and it delivered in Georgia the next day with expedited/priority mailing. Very customer friendly and efficient company. They deserve 5-star rating!
jason paiement: USPS lost my Guaranteed Express next day delivery. Very unfriendly tracking system, would not use again.
13. United States Postal Service - Jefferson Houston
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2.3
24 reviews
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Address: 200 N Washington St, Alexandria, VA 22320
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (800) 275-8777
Business type: Post office
Sue Morgan: The lady behind the counter only took cash for postage. She explained there was a national electronic system failure. That was quite concerning to hear. I found zero evidence to support her claim so far in the news. A horrifying experience on my first visit to the local post office.
Teddy: The return address is not required on postal mail. However, lack of a return address prevents the postal service from being able to return the item if it proves undeliverable; such as from damage, postage due, or invalid destination. Such mail may otherwise become dead letter mail. This lady here stood there yelling at me arguing to use a return adresss..
Marjorie Greenberg: This office closed 1:30 to 2:30 weekdays for a lunch break. What’s even worse is that it doesn’t open at 230. There’s a line here at 235 and no life here.
Cody Smith: The lady working the counter is extremely rude. They also keep no forms for opening a PO Box and expect you to go to the library to print forms that are required for a federal service. Are you kidding me?
Kimberly Diane: I’m not sure why everyone complains about the USPS, especially this location. Yes, hours are a little tighter than the ones I’m used to and it smells a little funny in the lobby. However, when I drop off my items to be mailed, they scan them right away to start tracking, which is great for my small business in showing my customers that I ship in less than 12 hours from time of order!
Laura Evans: I put my letters in the box in the lobby at 2:08 pm. The door to the lobby was locked. Another lady had been waiting for 25 minutes for the door to open. She said she did not hear anyone taking mail out of the box at the 2:00 pm scheduled pick up time from inside the PO while she was waiting there. We all waited another 10 minutes to see if anyone would open door. I left Several minutes later we saw the lady on the street. She waited more than half hour for employees to finish break. No one came. She was unable to mail her package. Sign on door said computer was broken and to use whyte st PO. Do not use this PO. It’s closed way too often and seems unreliable
Troy Seals: Normally this is a convenient location to do postal business, but they were closed today when I attempted to visit (2 days before X-mas 2019). The reason the sign gave was computer problems. It was a big inconvenience for me and others that came to get their last minute cards/gifts in the mail. I still think someone from the office should have been available near the entrance to answer questions. They had the place completely closed like it was a Sunday.
Salonee Mehta: Please note : This branch is closed from 1:30pm to 2:30pm for lunch
Ærik Carlton: I have lived in 7 different states and had over 30 different addresses, and Alexandria, Virginia has the worst postal service I have every experienced. You cannot even complain, because they never answer the phone. I have tried on numerous occasions to get my address off of their junk mail list, but they NEVER answer the phone. What a joke!
14. United States Postal Service - Washington
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3.3
26 reviews
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Address: 2336 Wisconsin Ave NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (800) 275-8777
Business type: Post office
Gabrielle Smith: This is the best USPS in the area. The other local ones are horrible. I’d rather drive past my closest one to go to this one, every time.
John Sobanski: Smooth, polite and efficient operation. Very nice staff. Akikio is always pleasant and helpful.
Lean Elma: I signed up for USPS informed delivery so I can see when my mail is coming. I have had three checks(My checks are marked payment enclosed) i see on USPS indicating that they will get delivered but they never get to the mail box. Our mailbox has keys so obviously USPS is stealing them
C. M.: The Asian woman is super polite, caring and is always the one training other people. I pray to be waited on her. The other women are not nice. Five stars for the Asian woman, and three stars are for the one that has a bad attitude for no reason.
Miles Hall: Still value physical connection in this virtual world? Then the United States Postal Service is right for you. Reach out and mail someone with a thoughtful letter or care package. Plus free parking in back if you cut through Chipotle. Best post office in the District. Hands down.
Elizabeth B.: We discovered we were shortchanged in a cash refund involving a money order by an on-site postal clerk. We reported the incident to the US Postal complaint center, they improperly responded by emailing us a copy of the transaction receipt that showed the true amount we should have received. Very frustrating!
Sandra Werner: The waits are usually long here, and the two women who usually work the counter are not the friendliest--but not the rudest either. By comparison, Friendship Station in Tenleytown is far, far worse, with tellers who are aggressively rude as opposed to passive-aggressive, so this colors my review of Calvert Station. All relative.
M Moore: Great service got a money order and a priority envelope in seconds. Talk about knowing their customers. Very grateful!
Gillian Brockell: I found the woman at the desk to be friendly and helpful. Went out of her way to explain prices and tracking numbers to me. Actually enjoyed the experience!
15. Gold Spot Pack and Ship - Washington
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2.8
16 reviews
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Address: 712 H St NE, Washington, DC 20002
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: (202) 544-0303
Business type: Shipping and mailing service
Nicole Mitchell: I spoke to another professional in the PO Box industry that I have done business with for years. I am now out of state and he continues to give me great service!!! THESE MEN ARE THE NASTIEST PEOPLE. DO NOT TRUST THEM WITH YOUR MAIL. SERIOUSLY. THE HATE I FELT FROM THEN TODAY WAS SO HURTFUL. I WAS NOT WRONG TO BE UPSET THAT YOU WERE CLAIMING TO HAVE LOST MY MAIL. WHICH MIRACULOUSLY APPEARED WHEN I SAID IM GOING TO CALL AUTHORITIES! I’m going to do as promised and write the better business bureau about this company. Also consumer affairs. Your reviews all show that you lose mail regularly. Which probably why you don’t want to fix your messed up app issues! SHADY SHADY SHADY
Kiow_ Physics: We dropped off a UPS package and received a receipt. They lost it the package and it was never handed over to UPS. The owners were rude and could care less. They told us to wait a day and it would show up. Never happened. This is NOT the first time this has happened to us.
Cheryl Lovelady: I dropped off my Amazon return package at this location. When I asked for a receipt I was scoffed at by the male employee. One month later, my return package has not been received and my money has not been refunded.
Hannah Hudson: This place is a great place to send and receive packages. We constantly had our packages stolen from our house and now we have them sent here. They log each package in and I can see it on my app. Great and easy system that has solved a huge problem for us.
TheMaster FAZ: The man who attends the store is disrespectful, he treats customers badly, it is the second time I pick up wish packages, the 2 times I went he treated me very badly, he has a serious problem I throw my packages in a display case
S Hall: Always easy to pick up and drop off packages at Gold Spot! Service is always courteous and efficient.
Darrel Perez: Great service and willing to help and explain matters with shipping overseas
16. The UPS Store - Washington
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1.9
118 reviews
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Address: 825 21st St NW, Washington, DC 20006
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (202) 457-8166
Business type: Shipping and mailing service
r Taylor: I had a great experience yesterday with Harry Smith. There was a disconnect between the return code the company shared with me and it being recognized by the UPS session. He was friendly throughout the process of figuring out the disconnect and helped me solve it in a short period of time. Great customer service!
dtissy t: White old guy very rude had Amazon return guy said label would not fit box I had/tried to get me to purchase ups packet to put return item in, in a rude nasty way. Sr Amazon returns are free and easy#
Niggle W: I been here twice and clerks are extremely unprofessional, sloppy and unreliable. The female is overconfident and she gave me the wrong price initially until I double-checked, was talking to other customers while helping me (which probably why she was making mistakes) and put some random return address on my shipping label. You have to be careful at this UPS at every step or they may get something totally off.
Trishala Vinnakota: This UPS store helped me out when I could not access my email from their computer and allowed me to forward my UPS label to them. Showing kindness when someone is in a bind is important. Highly recommend them.
Andree Entezari: Went in on Saturday to ship a package, Harry was so helpful. Called back to get tracking and he was able to give me the information I needed. Will definitely be going back!
Mir Muhammad Tareq: Worst service I have ever received. I visit this store every once in a while as this is the closest UPS to my campus. The UPS representatives at this store are very unprofessional and rude!
Annelle Sheline: I knew this particular UPS had a poor reputation. However with their move to the new location by the CVS they seem to have decided to work on improving their rating. When I went in, the two employees were attentive and handled my requests courteously and immediately. I was the only person there. I will definitely go back, great experience!
Vladimir Kirichenko: Hilariously rude, but they work really fast! I hope my packages get to where they’re supposed to go.
17. United States Postal Service - Arlington
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2
126 reviews
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Address: 3118 Washington Blvd, Arlington, VA 22201
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (800) 275-8777
Business type: Post office
Zenzalei Zee: Does not answer the phone. I got lost trying to find the place for my passport appointment and called to get directions. Because they did not answer to help me, I was 10 minutes late for my appointment. Then they would not help me because they said it takes 15 minutes for each customer. However, when you book your appointment, you do it in half-hour increments. They still had 20 minutes to help me for what they themselves said 15 minutes. Also, they have lost two of my packages. They come so late that our rental office is closed and the carrier cannot get in, so they say they will try to redeliver the packages and they never did. Amazon still has them as attempting to deliver my package on January 7. It is now January 11 and there has been no further update other than "USPS will try again on the next business day." That was yesterday. Meanwhile they are delivering other packages to my building. This post office is HORRIBLE and I miss having the one in Courthouse as my post office. I am going to issue a formal complaint with the USPS and I suggest others do, too. The postmaster here needs to be held accountable for the poor quality of the staff who work at this post office.
Emily Deanne: Not a huge fan of this post office. The lines are always long and the service is always slow. Sometimes the staff can be rude as well. If you can try to avoid going to the counter. I would recommend using the Kiosk or doing click and ship - so you print a label at home and can just put your package in the drop box. I have never had a pleasant experience going up to the desk. One time I had a package to send and the person behind the desk just took my package and tossed it onto another desk without saying a word. It was unclear if that meant it was going to be processed or if they wanted me to take it back. So I took it back and then walked it over to the drop box to put in in there. Otherwise, I was unsure whether it would just sit out on the desk all day!
Ryan Verey: Scheduled a passport appointment here with my 3 month old son. The lady was so rude I was honestly taken back. She said the pic would look bad because my child is white and wearing a white sweater. I said there was nothing in the application about refraining from wearing white to which she replied “it’s common sense”. The other lady helping me was nice and even said that she is always like this and difficult to work with. She was going out of her way to be rude. What’s funny is I told the nicer lady that we came here because this location is usually nicer than the staff on S Glebe (which are another level of rude) and she told me that this lady used to be at that location which I found kind of funny.
Olivia Lanham: Truly a terrible experience every time I go here. Long lines and bad customer service that surely incentives most locals to use other carriers in the area. Todays experience summarizes a typical sort of encounter- There weren’t many customers but there was a line forming at the post-it-yourself machine because apparently the main desk was down. I approached the main desk just to ask for advice and to borrow a singular piece of tape. The woman ignored me, had her personal AirPods in. I then stood back to wait as she took another customer (who was not in line). Everyone at the machine now realized that her desk was, in fact, not out of service. I found another attendant to ask for the piece of tape. She said they didn’t have any (???) but that I could buy some (not a normal roll, that wasn’t even in stock). Same goes for scissors to cut this tape. None sold, and I was told to use a pen. Two other customers were having similar experiences with the attitude of the women working, and the three of us helped each other sharing the supplies found in our purses- pens, scraps of tape, etc. We finally are able to attach our labels loosely to the prepaid packages, knowing that ultimately the lady behind the counter will more pristinely re-tape it all with the tape she apparently doesn’t have. I get it. They can’t give everyone a handout. But an act of kindness, especially when the store is not busy, does go a long way. The three other customers and I agreed that it’s worth it to just pay for better service elsewhere next time.
Kate Winterholler: Is the requirement to work here that you are the rudest, most condescending person ever? Never in my life have I received such horrible service. I am appalled at the way I was treated at this USPS passport agency— from the second I stepped in the door I was spoken down to in an EXTREMELY harsh manner for absolutely no reason whatsoever, and then, the woman conducting my appointment turned me away for a completely false reason (I have since verified to be VIABLE proof of citizenship by 2 different government agencies including the Department of State,) so she turned me away for no reason other than she is a lazy and inconsiderate person who doesn’t want to do their job and gets off on speaking down to people and ruining their day. Also, I asked for a pen while I was waiting to fill out the needed forms, and THEY gave me a blue pen, then proceeded to tell me blue ink is unviable and to re-do the form in black ink. YOU gave me the blue pen to begin with. The fact that our government functions like this is abhorrent. Thank you for the false information and cruelty!
Delena Ganey: Staff has always been very helpful, and the line is never more than ~4 people. I have never had a negative experience and have been here several times!
Kujnn Yaah: Tamika the Supervisor NOT HELPFUL and how long have the same problems with her and this post office now in this new location continues to happen. Tamika have not resolve issues with missing mail that always happen with the Carriers! Carriers loses mail quit often. REPORT THE SORTING MAIL OR CARRIERS WHO DO NOT DELIVER YOUR FIRST CLASS MAIL ALWAYS MISSING ESPECIALLY IF IT IS A GIFT CARD OR CREDIT CARD. THE POSTAL SERVICE IN ARLINGTON COUNTY NEEDS INVESTIGATIONS DUE TO HOW MUSCH MAIL IS ALWAYS TAMPERED WITH.
Leslie Smith: Staff is rude and does not prioritize customers. There was a line of five people and one staff member was standing at the desk organizing paper. After getting to the front of the line, I was told that I could not be helped because my package did not yet have tape on it. I brought my own and it took me two seconds to tape. I had to have it open to show them the return address on my return sheet before placing it in my package. They gave me a hard time about this too. I’m sad that this is going to be my new post office as it is next to my new apartment. I miss the treatment at the UPS store that was next to my old apartment.
Josh Johnson: Staff is rude and slow. They’re busy chatting with each other and playing with their phones while there’s a long line of people. They don’t answer the phone when I tried calling.
18. United States Postal Service - Washington
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2
62 reviews
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Address: 1800 M St NW Frnt 1, Washington, DC 20036
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (800) 275-8777
Business type: Post office
Hannah: Rudest staff I’ve ever encountered. What should’ve taken me five minutes took an hour. No masks were worn by staff, and they chatted amongst themselves and took personal calls while people were waiting in line.
Norma Canedo: I just left around 3pm today and was shocked with how rude one of the female workers was with me. I stood in line and she completely ignored me barely looked at me and just went about her business. The young man that works there is always friendly, so I don’t have anything to say about him. But I just felt so unwelcome by the woman. She then later called me over after not once acknowledging my presence and I told her she was very rude. She explained she was on her lunch break, so I guess common decency doesn’t matter on your lunch break? Thankfully I found another postal office nearby. I will never go to this one again! It’s not the first time she has been unprofessional. If you don’t like your job, leave it.
Nils Hünerfürst: At first it was like: duuh. What is here hoing on but then there was a nice and helpful employee.
Christian Walton: This has to be the worst service I have ever received. Staff makes everything overly complicated and almost refuse to help. I regret every time I have to ship something out of this location
Andromeda Star: Clerks were on their phones while my colleague had to wait a couple of minutes. Finally she looked up and said you can come up to the desk like she was doing her a favor. Very unprofessional and does NOT reflect well on the postal service. I would give 0 stars if possible.
Nicole Chase: The ladies that work at this post office have the worst customer service I have ever experienced! Two of them specifically. They always have bad attitudes and I heard two of the ladies making a joke about a customer’s appearance, in which the remaining customers waited another 5-10 minutes for them to stop talking before being helped. They act like they hate their job which is very obvious. But their attitudes are a reflection of themselves not the post office. They clearly do not make an effort to do better in life which is why their character reflects how lazy they are.
19. United States Postal Service - Washington
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2.6
116 reviews
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Address: 4005 Wisconsin Ave NW, Washington, DC 20016
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (800) 275-8777
Business type: Post office
Mayo: Failed to deliver my package to the destination (although they marked it as "delivered", then eventually admitted that they lost the package and told me that there is nothing they could do about it. They have no idea where they placed it and were not willing to provide the senders info. so that I could get an idea of who sent it.
Matko: False statement about delivery attempt. My home is high rise building with 24-hour front desk but carrier made remark saying that delivery attempt was made and I have to pickup item myself. Did not make clear location where and no explanation. why. What is going on with USPS?
Oluwatobi Busari: Easy interaction for passport return shipping label. Embassy specific information was readily available.
daniel scott: The rudest a__holes. Surprised to have this crew in upper NW DC. I will stay with the Alexandria VA post offices
20. United States Postal Service - Washington
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3.1
9 reviews
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Address: 5136 MacArthur Blvd NW, Washington, DC 20016
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (800) 275-8777
Business type: Post office
Jenny W: Gets crowded during busy times but overall the staff is friendly.
Sherry Cansler: Professional, helpful, patient. Consistent for 7 years of use mailing packages etc.
Ross Edenbaum: Someone shut this place down. Definitely not what Ben Franklin had in mind.
Georgia Tunney: Friendly customer service !
