Related inquiries HVAC contractor:
Add my business
1. Eastern Plumbing Supply - Washington
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
5
10 reviews
Be the 1st in the ranking
exclusive page
Address: 1121 Florida Ave NE, Washington, DC 20002
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 399-0999
Business type: Plumbing supply store
Harold Brenner: I was redoing my daughters vanity drain after she bought a new one. After extensive research and measuring, I thought I knew what I needed. I failed to find the required pieces at a generic hardware, so I went to Eastern Plumbing Supply. The person there looked at my pictures and suggested a much better alternative for much less money. Their prices were great. It worked out exactly as they suggested!!
Barney King: Very helpful. Great price. Will definitely use them for future needs.
Jose Bone: They have Judy about everything residential.
Lord “Noturavgnewyorker” Walters: Their great but its closed . . . Hope they have survived the Covid
Richard Jackson: They help more than big box stores!!
christina bacon: Pretty good. Close to the bus line.
Will Allen: Convenient and good personal service
Rodney Davis: Amazingly helpful!
2. Polar Bear Air Conditioning & Heating Inc. - Washington
Profile verified by owner today
5
50 reviews
Be the 1st in the ranking
exclusive page
Address: 1045 Wisconsin Ave NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (202) 333-1310
Business type: Heating contractor
Anne Miller: Our heater stopped working and it very cold in our house. Polar Bear did come out on a Sunday in a timely manner. The owner seemed friendly. He was wearing a mask but it kept coming down as he was talking so it was pointless. He told me I needed a new furnace costing $5200. My furnace is only 10 years old, we bought a very good model and was told it would last 15 to 20 years. He told a very inappropriate political joke during our conversation and is very good at selling. He went on and on about why it wasn’t worth repairing. I thanked him and decided on a second opinion. The next day another company came in and repaired it for $750.00 and assured me the furnace will be good for another 10 years. The parts they repaired were not even close to what Polar Bear said was wrong with it. Buyer beware and always get a second opinion. I do not recommend Polar Bear!
Response: Polar Bear Air Conditioning & Heating of Washington, D.C. kindly asks that Anne Miller of Michigan remove this review since none of the information in her statement is accurate or supportive of our business practices in the District of Columbia. This review is likely mistakenly posted to our company and needs to be removed immediately or it is to be considered defamation (Code of Virginia: § 18.2-417. Slander and libel) and legal action will be pursued. First, the owner does not work in the field on Sundays so that statement is false. Second, the owner of this company does not meet with residential customers seeking to repair or replace their equipment. Third, all employees of Polar Bear Air Conditioning & Heating follow the CDC guidelines related to wearing a face covering in all interactions with customers. It is our company policy that our employees wear a mask or face covering while in homes and businesses. This statement is considered to be slander if not taken down immediately. Fourth, the owner , with over 25 years experience, never makes politico jokes and stays as a politico as possible at all times when conversing with customers. Lastly, Polar Bear HVAC team has reviewed all records dating back to the start of 2020 and there is no customer by the reviewer's name. Again, we ask that this be taken down before further action is taken. Sincerely, Sherry, Office Manager (available via email: polarbearhvac2@gmail.com for any questions, concerns or to communicate that the review has rightly been removed) Thank you.
nicholas welch: Positive: Professionalism, Quality, Responsiveness, ValueI have been a customer of Polar Bear for several years for both my own residence and a rental property. Friendly and reliable service and every effort made to come out when urgent due to very hot or cold weather when there are many other callers seeking service.Services: HVAC system maintenance, Heating system installation, Heating system maintenance
Marie Payne: We contracted Polar Bear for a complete central A/C install. The entire process was smooth! They communicated exceptionally well, were very friendly, and most importantly - DELIVERED WHAT THEY PROMISED! Polar Bear is exactly the kind of small business that you hope you encounter. Strongly recommend them as they know their trade and do everything to give you what you need at a great value. Cannot say enough positive things about Joe, James, Edwin and the entire group that helped to update our home! Thanks Guys!
Response: Very happy to hear about your satisfaction with the A/C installation process, start to finish! We appreciate your support as a small business as well as your time in giving us feedback from our beautiful H Street Corridor!
Tracy Roman: We had a great experience with Polar Bear. We called them in the middle of a heat wave and they had a technician out to us the next day. The technician was on-time, courteous and quick. He diagnosed the problem in a few minutes, fixed it on the spot, and made recommendations for future maintenance of our system. Also, the employee who answered the phone and scheduled the visit was very courteous and helpful. All in all, we are extremely satisfied and will use them in the future for any heating and AC problems.
Response: Great to hear about your A/C repair experience with Polar Bear from start to finish. Our trucks are always rolling through Capitol Hill and we will be there when you need us!
Yvette Johnson: Polar Bear Air Conditioning and Heating Inc has been our HVAC service provider since 2013. Very professional and dependable service from the administrative office staff and service technicians. Angel and Alex are the best service technicians!!! The staff is very responsive to our needs no matter what the issue. We highly recommend them!!
Response: Thank you, Yvette, for your feedback and loyalty! We highly value our long term customers like Unity and look forward to continuing to serve your HVAC needs.
Amy Bishton: This fall, when my 20 year old gas boiler would not fire up upon first use, I contacted Polar Bear to take a look. Their response was incredibly quick, with a tech dispatched on Monday afternoon based on a Sunday evening email. The tech arrived promptly, worked efficiently, was knowledgeable and willing to answer all my questions on boiler operation. Fortunately, the problem turned out to be minor (pilot light out), but it is re-assuring to know I can confidently turn to Polar Bear when I have HVAC needs.
Response: We are thankful you have chosen Polar Bear for your HVAC needs, including your recent boiler work. Appreciate your time in giving us feedback from our beautiful H Street Corridor!
3. Fry Plumbing, Heating And Air Conditioning Corp. - Washington
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
5
2 reviews
4. Hugee Corporation - Washington
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
5
20 reviews
Be the 1st in the ranking
exclusive page
Address: 1818 New York Ave NE #208d, Washington, DC 20002
Schedule: Closed ⋅ Opens 7:30AM Thu
Telephone: (202) 636-1041
Business type: Heating contractor
Darryl Walker: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueHugee corporation visit was great, full detail information was given about our question and concerns. Worker were really professional in handling themselves, we had multiple jobs being done at once. Cleaning our ducks and install, highly recommend this Black owned company for your HVAC needs.Services: HVAC system maintenance, Cleaning, Installation, Install AC, HVAC duct & vent cleaning, Install thermostat, Heating system installation
Response: WOW! Thank you so much Darryl for the awesome feedback! Call us anytime you need HVAC services!
Lew Williams: I recently contracted Hugee Corporation to replace an aging Carrier unit with a High Efficiency (16 Seer) Goodman condenser, coil and humidifier. The HVAC technicians were professional and very knowledgeable. The entire installation was successfully completed in less than three hours. All of the old equipment was hauled away and the technicians used lots of company provided floor coverings for extra protection making cleanup quick and easy. Hugee Corporation provided very competitive pricing for equipment and services rendered. I highly recommend Hugee Corporation for all HVAC sales and service needs. Services: Installation , Install AC
Response: Thank you very much, Lew, for the wonderful words. Our technicians are always well-trained to provide excellent HVAC services, no matter how simple or complicated the job is. Please call us again if you need help.
Brenda Pilgrim: Yesterday I called Hugee Corporation for their help in fixing my air condition unit that was not working. Around 9:30 a.m. this morning, the company dispatched one of their worker to my home, and upon checking the system, he was able to spot the problem right away. He discovered the compactor was bad, he when to the shop to retrieve the new part for the AC system, replaced it and the system is working awesome. Hugee Corporation was very professional and the technician was well verse as to what was required for the system to work properly. My family was very happy with the service that was rendered. I am therefore recommending Hugee Corporation as an excellent Air Condition Company. I will make sure and past on this information to all of my family and friends. Again thanks, I am colder than ever, and I am actually dressed accordingly for the flow of the air that is coming out from the system.
Response: What a thoughtful review, Brenda! We can't thank you enough for the kinds words. It was our pleasure to know you're satisfied and comfortable. Until next time! <3
Kawytae Norals: I recently hired Hugee Corporation to come out and resolve my issue with my AC unit, as well as figure out why my 3rd floor was not cooling to my standards. They performed an assessment, and it was determined that I may need AEROSEAL, as well as a duck cleaning. Upon them starting and running the pre-aeroseal work, it was determined that that was not the issue, and the duct work was clean (honesty). It was later determined that I needed my AC unit serviced, as well as repair a rip in the duct work in the attic. Receiving honesty and integrity from a business goes along way in my book. It is one of the most important qualities when dealing with companies that you have never worked with before. I highly recommend them. Services: HVAC system maintenance , A/C system maintenance , HVAC duct & vent cleaning , A/C system repair , HVAC duct & vent repair
Response: Thanks for sharing your experience and the great review! It was our pleasure to work with you. Your trust means a lot to us. Until next time!
Queen Hickman: Positive: QualityI had my furnace serviced today and was extremely satisfied with the outcome. The technicians were helpful, friendly and very professional. I will recommend Hugee to my friends and continue to use their services for my next HVAC projects.
Response: Great! Hi Queen! We're glad to hear that you're completely satisfied with our service. it has always been a pleasure to serve our valued customers like you. Until next time!
Adam Fine: Worst customer service and transparency. It is impossible to get someone to even get back to me in a timely manner with a quote. It was simple enough to get a diagnostics visit set up (though they scheduled it for the wrong day by mistake). Then charged more than double what I was quoted for the diagnostics visit. Really unprofessional. Severe lack of transparency when it comes to quoting/billing. Do no recommend anyone uses this service until they drastically improve the way they do business. Service: A/C system maintenance
Response: Hi Adam, we would like to apologize for your recent experience. We pride ourselves on honest services that comply with industry standards. We'd like to discuss the concern with you through a phone call so we can explain the quote in detail. Feel free to call us at (202) 636-1041 at your most convenient time.
Rajkumari Menon: Excellent customer service and knowledgeable staff. We always have technicians from Hugee Corp. to maintain, service and repair our systems. They are very professional and thorough. The other reviews seem to be from a couple of years back. I am a current customer and very satisfied with their services.
Response: Hi Rajkumari, we appreciate you taking the time to provide us with feedback about our HVAC service. It gives us great pleasure to serve customers like you. Have a fantastic day.
David Byrd: Great service. They came in the clean my two fireplace and determine why we had some problems. They fixed them. And they sealed my vents and ducts and cleaned them as well. Great service.Services: Ductless heating & A/C services, HVAC duct & vent cleaning
Response: Thank you so much David! Great to hear that the service we provided has satisfied your needs. See you next time!
5. Magnolia Plumbing, Heating & Cooling - Washington
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
4.4
622 reviews
Be the 1st in the ranking
exclusive page
Address: 600 Gallatin St NE, Washington, DC 20017
Schedule: Open 24 hours
Telephone: (866) 339-5352
Business type: Plumber
Zach Geller: My experience with Magnolia was abysmal. I called Magnolia on a Thursday asking them for the first available appointment because my air conditioner was dripping a lot of water every time it turned on. They said the first time available is that Sunday... fine, I get it’s the busy season. Sunday comes along and the technician’s equipment, a wet vac, isn’t working and says he will have to come back when it is working. He notes that the cause of the problem is likely the condensate line and that he will call to schedule the new appointment. Days go by and I don’t hear back from him or anyone at Magnolia so I called again. It is now Wednesday, 6 days since my first call. Miraculously, they say he can come that day! I stay home that day and wait for his call but it never comes. Late that evening I get a call from the tech saying he can’t come that day but he’ll be there Friday morning. He arrives on friday morning with his wet vac and nothing else and vacuums out the condensation pan and then asks for paper towels - I figure he’s cleaning up some of the splashed water that got on the walls and floor. Then he says something along the lines of “if the problem persists, we will need to rebuild the condensate line” and hands me his card reader to pay the bill. $189 dispatch fee and $235 for vacuuming out the pan. I was shocked. Had I known he was just going to vacuum out the pan for $235 and not actually fix the problem, I would have spent the $200 at Home Depot to buy my own wet vac. Unsurprisingly, the drip started back up within the day but was coming from a different spot now. I followed up directly with him and then with the dispatch team. I asked for them to apply the money I already paid to actually repairing it... a full week later and I still have not heard back. I’ve never felt like anyone has ever taken advantage of me so aggressively before. $424 is no small amount of money, especially considering the time I needed to put into this for negative results. Not to mention that when I hired a more competent company to clear the condensate line, they found the paper towels I handed the Magnolia tech shoved into the pan which caused the leak to move and damage even more drywall. I’m still waiting for my refund. Make this right, Magnolia. Service: Repair HVAC
Response: Thank you for reaching out Mr. Geller. We are very sorry the customer experience wasn’t as expected. We will have company representative review your submission and get back to you. If we agreed to reimburse you then be sure our accounting department will issue the proper documentation to ensure it is done. Thank you for your review.
Chris Faircloth: The customer service at this company is atrocious. I have been rescheduled and cancelled on multiple times after providing a down payment and being repeatedly assured that service would be performed during the scheduled appointment. I will update this review if they ever actually fix the air conditioning but so far we are going on week 5... Update: The AC has been fixed but at double the cost that was estimated based on the initial visit. While the technician was kind and apologetic, I will be looking elsewhere in the future.
Response: Hello Chris, I am very sorry for the scheduling issue we have had on our end. Our technician was out for an injury, and miscommunication and delivery issues from our supplier compounded the issue. We can have our department manager reach out to you ASAP. She is following up directly with our coordinators to ensure he gets to you today!
Alonzo F: Magnolia Plumbing Service. A couple of days ago I noticed water was leaking from my hot water tank. Call around for estimates for a tankless water system but was shock at the prices. I call several companies for the estimate and decided to go with a regular tank water heater. I chose Magnolia Plumbing to replace my tank. The plumbing service technician was mainly why I chose this company. He followed up that night with a call to see if I made a decision to go with his company. He saw that my water was ready to go and to call in the morning if I had any problems. Sure enough, that night the water tank fail and water all over the place. I called the plumbing technician Pasquale Skok, he call back and told he would check his schedule and see if he could come that morning. He did come and installed my new water heater and this is the first time that I received such great service from a Plumbing company. Magnolia Plumbing your technician is a true value to your company. He is probably why I will do business with your company in the future. As long as to send Pasquale to do the job. Thanks Pasquale for your sincere help. Alonzo F Service: Water heater installation
Response: Hey Alonzo - thank you SO much for taking the time to leave this awesome review. We could not be happier that our company, particularly Pasquale, exceeded your expectations and was able to take care of your PHC needs! Feel free to request Pasquale for your next service and we will do our best to accommodate you with anything you need.
Bill Lawall: After having them come out and determine that we would need about 1k worth of services we were not able to do on the first appt. Paid for coming out and giving an estimate. Next made an appt for 2 weeks later on the only day the building can/would turn off the water to do the work. wanted first thing and was told they would be there between 8-10. Day of appt they canceled at 9am! Never will i use again and i suggest you think twice before scheduling because who knows if they will show!!!! Services: Plumbing leak detection , Shower repair
Cat A: Critical: Professionalism, Punctuality, ResponsivenessDo not use Magnolia Plumbing in an emergency! We have sewage coming up through our pipes into our house. We had a 6-8 appointment slot tonight. It’s 8:30, no one has shown up, no phone call, and no one from the call center will return our calls. How does this company stay in business?Service: Plumbing pipe repair
Response: We do understand that we missed our time frame and apologize. Its my understanding we communicated that we were still coming but we were just running behind. We run tight timeframes for the benefit of our customers, but in this case we just ran over. We do apologize.
A. Gomez: Positive: Professionalism, Punctuality, Quality, ResponsivenessAdan was extremely professional and friendly. He provided detail information of the work performed and how the plumbing system worked throughout my home.Service: Plumbing leak repair
Response: A, thanks for leaving us a review! We're glad you had a great experience with us.
Michael Mazzuchi: Positive: Professionalism, Punctuality, Quality, ResponsivenessI have used a fair number of plumbers in DC before Magnolia — Magnolia has great professionals who stay on schedule and really know what they are doing.Service: Toilet installation
Response: Michael, thanks for leaving us a review! We're glad we could meet your expectations!
Rachel George: Positive: Professionalism, Punctuality, QualityI am very pleased with the work that they done for me will definitely refer them to all my friends and family.Very friendly and professional.I will be using Magnolia plumbing and heating for all my needs in the future.A+Service: A/C system maintenance
Response: Rachel, thanks for leaving us a review! We're glad we met your expectations!
6. Ferguson Plumbing Supply - Washington
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
4.3
77 reviews
Be the 1st in the ranking
exclusive page
Address: 3194 Bladensburg Rd NE, Washington, DC 20018
Schedule: Closed ⋅ Opens 6AM Thu
Telephone: (202) 529-7411
Business type: Plumbing supply store
Florence Auld: I had the complete pleasure of having Pam Neughborshelp me locate a product for our shower door that Ferguson didn’t even sell!! What excellent customer service. Thank you Pam.
Response: Thank you, Florence, for sharing about the excellent customer service Pam provided you during your visit. We are glad to hear you were able to find everything you needed for your shower door, and we look forward to seeing you again soon.
Robert Jacklow: Always have a good experience here.
Response: We love to hear about when our customers receive friendly and helpful service, Robert. Thank you for sharing your experience with us here, and we look forward to assisting you again soon.
Tarik Smith: Went in and the clerk directed me to the aisle that I needed. While standing there another customer came up and saw what I was looking for but directed me to more modern parts. Gave me some tips and I was in business. I went to the counter and the clerk gave me the last parts I needed and verified with my old set that the new stuff would fit. I highly recommend them as they have helpful knowledgeable staff and the customers are friendly and helpful also.
Response: Thank you, Tarik, for the 5-star review. We strive to provide the same level of service you received to all our customers. We are glad you were able to find all the parts you needed with the help of our knowledgeable staff. Until next time.
Omroy: Nice and quick service. The gentlemen who assisted me was polite and pleasant. He answered my questions thoroughly and he helped me get my hot water heater into my truck.
Response: That's what we like to hear, Omroy!. We will be sure to recognize the team in Washington, D.C. for your positive review. Thank you for your business and we look forward to seeing you again soon at our plumbing supply location in Washington, D.C.
Jim B.: I came looking for a custom part. Sonny was able to find the part in a parts book. We have to order them but at least they are available. Thanks Sonny.
Response: That's what we like to hear. We're glad Sonny found the part you needed from our wide selection of merchandise. If you have tips for how we could have made your experience a five out of five stars, you can contact Mike Cataldo, Director of Branch Management, at mike.cataldo@ferguson.com to share your recommendations. Thank you for your business, Jim.
Konstantin Shutikov: Under staffed. One person working the coner???. People treat the place as a social club watching TV and and talk football so it takes 30 min to get through the line. Is that a way to do business?
7. Washington Home Doctors, Inc. Brentwood, MD - Lake Arbor
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
4.5
16 reviews
Be the 1st in the ranking
exclusive page
Address: 9701 Apollo Dr suite 100, Largo, MD 20774
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (301) 336-4672
Business type: Pumping equipment and service
Jeff Martin: We reached out to Earl at Washington Home Doctors to diagnose a broken air conditioner. Outside unit was not running and vents had no airflow; temperatures outside were hovering around 94 degrees. He was able to get a technician out to my address later that day. The tech (rick) got me up and running and even dealt with severe traffic that day. He even had to make a trip to grab a part to fix the unit. Very happy and grateful for their service and making sure this was all fixed on one trip. I would highly recommend and I am very appreciative of their work.
Israel Harney: Very professional, flexible and walks you through the process. We worked with Earl and his team to have a new water heater installed. He was not only helpful throughout the process in getting the job done but also was very involved in showing up to the inspections and scheduling them. Thanks Washington Home Doctors!
Brandon Rodgers: Professional, upfront fair prices, and fast. When it came to replacing my old busted water heater. Earl from Washington Home Doctor arrived quick. I was very pleased at the quality of work Earl and his team preformed. Their prices were amazing as well, a lot cheaper than thoese BIG NAMED COMPANIES. During the installation process they keep me very well informed as well as educated me on how to care for and upkeep my water heater so that it will last for many years to come. I will definitely be recommending Washington Home Doctor, to all my friends and family for any of my Home improvement needs. Thank you Washington Home Doctor.
Response: We truly appreciate your business, as we know you as the consumer have many options among service companies to choose from. Our team here at Washington Home Doctors continually strive to serve our customers with the professionalism and quality in workmanship our customers expect. Thank you also for the wonderful review!
Nikunj Jinsi: Earl and team have been very responsive and on point. We needed them to change a water heater in DC, which WHD did well and even when the heater broke down, within the guarantee period Earl got to fix it, including bringing in an entirely new system, within less than 24 hours. Well done!
Response: Thank you Mr.Jinsi. Honoring our warranty expeditiously is just as important to us as new business! We truly appreciate your business!
KC Granger: Very reliable and knowledgeable.They have done a number of jobs from HVAC repair and replacement to hot water heater replacement and have always done a quality job. When dealing with them I feel like I’m dealing with someone with integrity. They have proved me right time and time again
Response: Thank you Sir! We will continue to strive for quality in service and reliability. As always, we truly appreciate your business!
Anna Miller: Earl and his team were so helpful this week when our heat went out during one of the coldest weeks of the year. He answered our request and came over right away even though it was 10pm - no one else we called went so above and beyond. He was so nice, responsive, and professional, and put in tons of time to make sure our heat was back on as soon as possible. We are so grateful!
Deborah Chandler: Washington Home Doctors has been our "go to" place for HVAC and other repairs (e.g. garage door replacement). The service is excellent and Earl is the consummate professional.
Response: Thank you Mrs. Chandler!
8. Community Plumbing & Heating - Washington
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
4.5
2 reviews
9. Ruth Plumbing, Heating & Cooling - Forestville
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
4.5
58 reviews
Be the 1st in the ranking
exclusive page
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: (202) 292-4066
Business type: Plumber
Rose God’s Beloved Daughter: It’s a breath of fresh air to find a licensed plumber whose extremely knowledgeable, responsive and reasonable in price. I am so grateful for Ephrem. He is a God send. They have worked on two properties thus far and size or value of property doesn’t matter. He resolved a $2M and a $150K property issue. My tenants are happy and all is well again. Thank you Ruth Plumbing and thank you Ephrem! Services: Plumbing leak detection , Water heater repair , Drain cleaning
h free: I hired Ruth Plumbing to remove a small radiator heater under the kitchen sink and cap it off to allow us to restore the floor below the sink. The company quoted me a price that did not change, arrived on time and provided excellent service. I was pleased with the service and am so glad I chose this company. I highly recommend Ruth Plumbing to any that needs plumbing services.
Jane Smith: Positive: QualityI hired Ruth Plumbing to remove a small radiator heater under the kitchen sink. The company quoted me a price that did not change, arrived on time and provided excellent service. I was pleased with the service. I recommend Ruth Plumbing to anyone that needs plumbing services.
Carmen Brevard: I had a toilet stoppage the night before and contacted AHS and they were not able to get someone to help. So I reached out to Ruth Plumbing and they gave me an initial quote and timeline. They came within the timeline, and very polite. They were very quick and out of here in no more than fifteen minutes. They were very reasonable for the job they did 5 stars and technician 5 stars.
Paulette Houston: E provided me with exceptional service when my heating unit needed repair. He was awesome, and he will be the first person if I have any plumbing/heating or a.c. issues. He will give you a fair price for his services and it is worth every penny to know that you are working with someone is committed to excellent service.
Bridget Baynes: They are very professional. You can tell that they are expert at the job. They (Teddy) did an awesome job replacing my kitchen forcet, leaking bathroom pipes and replacing some pipes parts outside the house. Their price is very reasonable, they work with you as it relates to pricing and I am very pleased with their service. I will be using them going forward. Thank you for the service. #happycustomer😄
Mark S: Our air conditioner stopped working on a Friday night. Called Ruth Plumbing. E was very responsive and came first thing the next morning. He called ahead to ask for the model so he could pick up parts he thought he might need in advance (refreshing approach). Air conditioner now works and price appeared reasonable.
Susan Coates: We are very pleased with the work done, and would recommend Ruth’s Plumbing. We have been looking for a committed, reasonably priced plumber for a while, and didn’t want to deal with the big companies. He came the same day, completed his work neatly, and cleaned up afterwards. We will definitely use Ruth’s Plumbing again. Thanks!
sis Mih: Recently, I had two issues, one with A/C unit and another with electric breaker keep tripping. Both times Ruth plumbing, heating and cooling did fast and courteous service. The service was professionally completed in a timely manner. Moreover, the guy is a man of his words, on time and knows what his doing. Strongly recommended to any one.
10. Jiffy Plumbing & Heating - Washington
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
1
1 reviews
Be the 1st in the ranking
exclusive page
Address: 3509 Connecticut Ave NW, Washington, DC 20008
Telephone: (202) 621-2192
Business type: Plumber
David Aron: Service: Plumbing leak detectionCritical: Professionalism, Quality
11. Three J's Home Services - Fort Washington
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
1
9 reviews
Be the 1st in the ranking
exclusive page
Address: 11050 Livingston Rd unit 205-e, Fort Washington, MD 20744
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (301) 200-5107
Business type: HVAC contractor
Stephen Palmer: The technician who first came out was good, he answered our questions, located the problem, and attempted to fix it. That where the good stops, from this point on Three J’s Company was awful. The were supposed to submit a service ticket to replace our dishwasher and didn’t do that at all. Didn’t answer my calls, wouldn’t give me any updates, never called me back, and the management personal was awful. After 70+ days without a response or working dishwasher i reached out to another company and it was fixed a week later. Then i filed a complaint/dispute with my bank since they charged me and did nothing for me and someone from Three J’s Company had the nerve to call me and try to tell me i don’t understand how the process works and that i was wrong and this was my fault. Tried to point blame at me and took no responsibility for their own company. I wouldn’t recommend this company to ANYONE and if i could give them a zero rating, i would
max loghmani: This company is the worest company don.t ever use this company they go to people house for american residential to help them to deny the claimService: Repair HVAC
12. Michael & Son Services - Springfield
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
4.6
9394 reviews
Be the 1st in the ranking
exclusive page
Address: 5740 General Washington Dr, Alexandria, VA 22312
Schedule: Open 24 hours
Telephone: (800) 948-6453
Business type: HVAC contractor
Jessica Nomm: We reached out to Michael & Sons to have some electric run for a built-in under-cabinet wine fridge in our kitchen. Fortunately Joshua was able to come out for a same-day estimate and scheduled work for just a few days later. He was prompt, courteous, knowledgeable, and left the space tidy after he was finished. We will definitely keep him in mind for any future projects in our home
Response: Thank you, Jessica for the 5-star review! We are happy to hear Joshua was prompt, courteous, and knowledgeable while working on your electrical. Customer service is our number one goal, and we will pass the praise along! We appreciate you choosing Michael and Son, and we hope to work with you again!
George Grabow: Contacted Michael and Son for general plumbing and pipe repair in a location that had very difficult access. One of their highly experienced plumbers, Eric Blackmon, called and asked to see if he could come early. I was overjoyed as our water supply had to be turned off. Erick immediately assessed the situation and briefed me on some of the complexities and how he planned to proceed with the repairs. He kept me completely informed of his progress and asked me to inspect the project when completed. He was very knowledgeable and shared some of that with me. He then asked if I needed any other repairs work and then made some expert suggestions of other potential problems that I should keep my eye on. This was a very friendly approach with no pressure applied - information only, and I appreciate that. I will certainly ask for him for any future plumbing needs. George 04/09/2022 Service: Plumbing pipe repair
Response: Thank you, George, for the 5 star review! We are happy to hear Eric was timely, informative, and knowledgeable while working on your home. Eric is a great technician and we are lucky to have him on our team! We will pass the praise along. We appreciate you choosing Michael and Son and we hope to work with you again!
Carol Willis: It is unfortunate that this company sends standard responses to complaints and does not reach out directly to the customer. If the person responding to my posting had taken the time to review my account they would see that I called and asked to be contacted by customer relations several times. I am stuck with this heating/hot water heating system that I paid $15,000 for and only worked for 3 months. I am very disappointed. This company installed a furnace and hot water heater system in November. Three months later I discovered water leaking from the system, there was water all over the floor. A tech came out on a Wednesday but was able to make the repair. The tech shut off the valve and had me turn off the system. He returned the next day and stopped the leak. Due to warmer than normal temps I didn’t realize the heat was not working and on Saturday morning the temperature in my house was in the 40s. A tech came out for the third time on Saturday but wasn’t able to fix it. I would have to wait until Monday. The tech returned for the forth time, was here for about an hour. He left saying that he thinks he knows what the issue is but it is 1100 on Monday and I am still without heat and hot water and waiting for the tech to return. I don’t have any confidence that even if this system is fixed that it won’t break down again. I began calling customer service on Saturday when it was clear that the system couldn’t be fixed. I asked for a replacement of my system. Unfortunately the people who could help were not available on the weekend. I waited until 8 on Monday and still had not received a called. At this point I was quite angry. I finally received a call back and I vehemently expressed that I wanted a replacement system. I was told it didn’t work that way and he wasn’t in the mood to be yelled at and hung up. I have been without heat and hot water since Friday and I am unsure when my system will be repaired.
Response: We are sorry to hear you're not happy with your experience with us Carol! Please contact customer relations via email at maurice.noori@michaelandson.com or call at 703-658-1128 so we can look into this and address this.
Katherine Musolino: Our technician came for a check on our air conditioning system and was very thorough in the system check and the review of the recommendations, noting was was necessary to address sooner and what we could watch and address down the line. The technician was on time, very courteous, and pleasant to work with. He took the time to explain each recommendation and to answer my many questions. We’ll definitely use them again in the future, and I hope to have the same technician work with us again! Services: Heating system maintenance , HVAC system maintenance
Response: Thank you Katherine for the 5 star review! We are happy to hear your technician was on time, courteous, and informative while working on your home. Customer service is our number one goal and we will pass the praise along! We appreciate you choosing Michael and Son and we look forward to working with you again!
Christine: Michael & Sons has done my furnace installation and electrical panel upgrade as well as regular maintenance on my A/C and heating. They are always professional and are mostly on time. They could be a little better about cleaning up after themselves but it’s not a huge complaint since they do a good job on the actual project at hand. There are small things I wish they would be more clear about such as they won’t be patching the square they cut out of my wall to work on the electrical panel so I have to find someone to do that as I’m not handy myself. They’re not the cheapest service but they’re not the most expensive and most of their services have a pretty good warranty that’s included. Services: A/C system maintenance , Thermostat installation , Heating system installation , HVAC system maintenance
Response: Thank you!
Hong Qiang: Our 15 year old water heater had to get replaced and I was able to get next day service through online scheduling with Michael & Son. The technician came right on time. It was a big job to be done by one person not to mention he has to go get the new unit and to haul away the old one. 5 hours later our hot water system is back in business. The technician is knowledgeable and patient. Great service and I will definitely recommend this company. Service: Water heater installation
Response: Thank you, Hong, for the 5 star review! We are happy to hear your technician was on time, knowledgeable, and patient while working on your water heater. Customer service is our number one goal and we will pass the praise along! We appreciate you choosing Michael and Son and we hope to work with you again!
R and D: Michael & Son - Plumbing – Shower Repair - 2/23/2022 The technician respected my property by putting on foot covers at the door (each time) and not parking in my driveway without asking. I appreciated that the technician followed health protocols for wearing a face mask. The technician asked about the problem and listened to my concern (“The shower will not stop dripping”). The technician explained his assessment of the problem based on his inspection and he offered a solution. He offered assurance that Michael and Son could fix the problem and the price (up scale) for the service. The technician completed the repairs promptly and professionally. After he completed the repair he showed and explained what he had done. While I am very satisfied with the completed repair, my confidence in Michael & Son could have been boosted higher if the specifics of the written warranty for the services and parts I received today was highlighted on the invoice. I am very satisfied! Service: Shower repair
Response: Thank you for the 5 star review and kind words! We are happy to hear your technician was respectful, prompt, and professional while working on your home. Customer service is our number one goal! We will pass the praise along. We appreciate you choosing Michael and Son and we hope to work with you again in the future!
Marlene Weiss: Jose, the plumber was extremely pleasant, well organized and very professional. If we can have him every time, I would be very happy. His Work is very clean and even answered all our questions. You truly have a great employee. Mr Ed Clark, the manager we worked with was extremely responsive. I know he only started working for your company but after over four months of calling, no responses or call backs from any of your managers, Mr Clark immediately called us back, has been nothing but awesome and saw to it that we got our bathroom done. He told my husband not to have the plumber leave until we were satisfied and Jose’s work was exemplary. With really fabulous employees on your team, my husband and I will remain loyal Mike and sons customers since we know those two are on the car. Mr Clarke, Jose, you don’t know how happy you have made us and after having a few very bad days, Jose lifted my spirit with his smile and at least add approach. We are extremely grateful! Jeff and Marlene Weiss Service: Plumbing fixture installation
Response: Thank you, Marlene, for the 5-star review and kind words! We are happy to hear Jose was pleasant, professional, and informative while working on your home. Customer service is our number one goal, and we will pass the praise along! We appreciate you choosing Michael and Son, and we look forward to working with you again in the future!
derek heston: Mark came out from Michael & Son. He was great! Professional, on time, and extremely personable. I asked if he would let me watch what he was doing so I could learn a little about what was going on and he explained everything every step of the way. He made sure I was all good with the finished result and was extremely pleasant. I see on their site they have a home care plan and I will definitely be getting that now because of how great Mark was. Service: Faucet repair
Response: Thank you Derek for the 5 star review! We are happy to hear Mark was professional, on time, and personable. Customer service is our number one goal and we will pass the praise along! We appreciate you choosing Michael and Son and we look forward to working with you again in the future!
13. J&P Heating and Air Conditioning Inc. - Prince George's County
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3.4
13 reviews
Be the 1st in the ranking
exclusive page
Address: 8043 Penn Randall Pl b, Upper Marlboro, MD 20772
Schedule: Closed ⋅ Opens 7:30AM Thu
Telephone: (301) 669-7000
Business type: HVAC contractor
Tiffini Mestas: Critical: Professionalism, Quality, ValueDid not properly charge me for my bill then tried to collect a balance almost a year later. Additionally they improperly serviced our HVAC system, missing a clog that cause a leak in our ceiling. Then refused to waive the service fee even though they did not perform their job correctly.Services: A/C system maintenance, HVAC system maintenance
Sakina Savoy: We were without heat for several weeks after our apartment complex changed our thermostat. After having several contractors constantly attempt to fix the issue, J&P ‘s technician, Steven M., to come in and resolve the issue all while explaining what the previous contractors failed to do. He was very professional, proficient and knowledgeable and answered our concerns with an empathetic response. We thank him and your company for your help! Services: Heating system maintenance , Heating system repair
Lindsey Reines: I had bought a new heat pump less than 8 years ago from this company and have had numerous problems. Recently they told me that I bought from them a poor quality unit and should call the manufacturer myself to see if they could help me. Even though I bought it from them they offered no help. They were going to email me all the repair history and of course they never sent me anything. The manufacturer offered to do nothing so I had 2 different companies look at the system. Both said that the unit was never installed properly and that was part of the problem. I paid J&P at least $1,000.00 to tell me I had a leak in the system. One company found it just using soapy water. J&P tech not showing up, no return phone calls, promises not kept, etc. I bought a new system from another company that services all my company units which is 14 in total. I would tell anyone not to use J&P !!!
Jazzmin Gayle: I had two companies come look at my AC unit before I called this company. The tech that came out was very nice and experienced! Went above and beyond. However, my heat isn’t working now and I hope this wasn’t away for them to get more money.
Sarah Miller: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThese guys are great. Fast service, friendly and professional staff and reasonable prices.i would definitely recommend this company.
Branden Madden: Owner has no clue how to run a business. Unprofessional. Not even worth the time for this reveiw. Uncompasinate and stuck up.
14. McMurrays Heating & AC - Suitland-Silver Hill
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
4.8
22 reviews
Be the 1st in the ranking
exclusive page
Schedule: Open 24 hours
Telephone: (202) 271-0577
Business type: HVAC contractor
Kay Pierson: When our heat went out, I made a list of 11 local heating and a/c companies. After five calls, McMurray was the only one which appreciated that this was an emergency (to us) and sent someone that afternoon. Turned out our entire HVAC system had to be replaced. Mr. McMurray worked with us to find financing to replace the system. The technician was highly competent, professional and easy to work with. They showed up on time and installed better system than we had before. We are very grateful for what they did for us. Services: Ductless heating & A/C services , Heating system installation
Elite Street Enterprises: Such a pleasure to do business with McMurrarys. Made a call regarding the AC unit not cooling and a technician was sent out the following to access the issue. Was provided with a quote, pictures of the issue, and the options to fix now and what also could be done in the future. The decision to resolve the issue as a whole was no problem at all. McMurrays was right on the job and had the new HVAC system ordered and installed all within a matter of seven days. Very professional, knowledgeable, and excellent customer service. Services: Heating system installation , Install AC
keith jackson: The gentleman called me back while shopping. I proceeded to describe my problem and he placed me on mute while he talked to “another shopper”. Then took me off of mute after I’m like “hello” (noticing I’m on mute) so I can him wrapping up his conversation. After repeating what I said while on mute he cut me short. Telling me that he didn’t have availability for another 6 business days and before I could schedule the appointment told me “good luck to you boss” and hung up.
Timothy Richmond: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueMcMurray’s came to my house and explained to me the process before cleaning ducts and vents. They did an excellent job and I recommend this company to friends and family.Service: HVAC duct & vent cleaning
Response: Thanks for your Valuable Feedback
Jacob's Ladder Youth Foundation, Inc.: McMurrays Heating & AC has been my exclusive HVAC contractor for over 10 years. They are extremely professional and always provides quality customer service. McMurrays Heating & AC has provided emergency repair service, routine maintenance and a total unit installation in 2020. McMurrays Heating & AC’s rates are always reasonable and they follow up within days to ensure that recent repairs/upgrades meets expectations. Mr. McMurray has volunteered with my organization at youth detention centers in the DMV. Mr. McMurray provides paid HVAC training to many of these youth… Mr. McMurray provides HOPE! Look no further for your HVAC needs Services: Install thermostat , Ductless heating & A/C services , Heating system installation , Thermostat repair , A/C system repair , HVAC duct & vent repair , Heating system repair , HVAC system maintenance , HVAC duct & vent installation , HVAC duct & vent cleaning , Heating system maintenance , Repair HVAC , A/C system maintenance , Install AC
Adam Napora: Mike was able to repair my HVAC the same day I called. He was professional and explained what happened to the hvac system. I would strongly recommend this company and I will use them again!Service: Repair HVAC
Robert Richardson: I have used McMurrays twice. Both times they were professional, courteous, knowledgeable, and most importantly they resolved my problem. They take the time to explain things. They just ran several diagnostic tests to figure out the real reason our A/C system was not performing as well as it used to, rather than the one I suspected. House is now cool even though it is 95 degrees outside. Services: A/C system repair , A/C system maintenance
Response: Thanks again for using McMurrays Heating & AC
15. Argent Heating & Cooling - Vienna
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
4.5
137 reviews
Be the 1st in the ranking
exclusive page
Address: 501 Church St NE Suite 306, Vienna, VA 22180
Schedule: Closed ⋅ Opens 7:30AM Thu
Telephone: (703) 281-6300
Business type: HVAC contractor
Jada Garrett: I called Argent when needing help with my AC (the VA weather has been an emotional roller coaster)! I spoke with one of the wonderful ladies in the office and then received a call from their sales guy, Ron, to come on out and look at my system. Ron was amazing and gave me a quote I could not resist (cheaper than other companies with better efficiency.). Ron then scheduled his guys to come on out and Keith and his team did great. My AC has had no issues and any questions I have are answered in a timely manner. The service techs are knowledgeable and are some of the kindest young people I’ve ever come in contact with. I would highly recommend Argent for all your AC/Heating needs. The team will take care of you from start to finish! Whatever you may not understand regarding your system can be answered by the team! Ron, Keith, Techs, and Wonderful office staff you guys weee incredible! Thank you. Services: HVAC system repair , A/C system repair , Heating system repair , Installation , A/C system maintenance , Heating system installation , HVAC system maintenance , Install AC
F Ar: First time homeowner here. Called for HVAC service and inspection. Our tech was awesome. He was friendly and very helpful, explaining to us all the components and showing us the instruments used and what the readings meant. Will keep Argent in mind when it comes time to replace the system.
Katherine Rodriguez: Great service!!! We called argent due to my heating system not working properly, Robyn took care of me she was so kind and attentive to my issue. The team was able to come the same day and fix the heating system, the technician Patrick was so knowledgeable. He taught us about our system and how to avoid us having any other issues. We are so happy that we finally found an HVAC company that we can trust. We are definitely gonna be working with Argent! They also have a home appliance repair team, which was great to know because I am gonna be dealing with one company with two different services that can help me at the same time!! Highly recommend it!! Service: Heating system repair
Angela Shaw: Contacted Rachel and her team to see if they could help a client with a leaking hot water heater, being an HVAC company I had no idea if this was something they did, to my surprise it was absolutely something they could help with! They sent a technician out the next day to help identify the issue and noted a new tank would be required. They identified the best product for replacement and ordered it same day and came back a few days later to install. Not only were they responsive but their whole team was professional and knowledgeable from start to finish. I highly recommend them. Service: Installation
Nyla Consesco: I would normally not leave reviews, but Argent has been OUTSTANDING. The service is beyond what I could have even imagined. My unit had not been serviced in years! Argent came to clean my coils, and helped clean my unit so my AC/heat would work like new. The techs that came out were kind and knowledgeable. The team seemed happy to be at my home and helping me. 10/10 would recommend! Thank you Argent. ❤️ Services: HVAC system repair , A/C system repair , HVAC duct & vent cleaning , Ductless heating & A/C services , A/C system maintenance , HVAC system maintenance
cassie crucetti: I could not be more pleased with my experience with Argent. They were professional, punctual, and had excellent customer service. After they replaced my air conditioning system to an infinity system with a high SEER rating, my monthly costs have been lowered! I would highly recommend this company to anyone looking for high quality and reliable heating and cooling services!
Daryl Schauss: Excellent Service and very Professional. We have used Argent Heating and Cooling for the past 8 years for our personal home and our 4 rental homes. They have installed 3 new AC systems and 2 new Heating systems for 3 of our homes. We also use their Annual Maintenance Contract for preventative maintenance of our AC and heating systems which are checked twice a year. Very friendly, professional, and easy to work with. We highly recommend Argent Heating & Cooling. Services: Installation , A/C system maintenance , Heating system installation , Heating system maintenance , Install AC
Chris Ham: Positive: Professionalism, Punctuality, QualityArgent has been our go-to HVAC company for years. Their professionalism, knowledge and promptness are unmatched. Both at work and for my personal residence, Agent remains the the first and only call I ever need to make to keep my systems running smoothly. I highly recommend them to everyone!Services: Thermostat repair, Heating system repair, Heating system installation, Install thermostat, Heating system maintenance, Install AC
16. Air Treatment Company - Vienna
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
4.9
334 reviews
Be the 1st in the ranking
exclusive page
Address: 518 Mill St NE, Vienna, VA 22180
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: (703) 270-0881
Business type: Heating contractor
Rosanne Garvey: I’ve used Air Treatment for years. They have always been professional and responsive. They have helped me find low-cost solutions to my HVAC problems. Helping me nurse along an older unit giving me ample time to prepare for what would inevitably be a replacement. We just replaced the unit and they helped me find an affordable option for my needs. All employees that I have encountered have been kind courteous and professional. Service: Install AC
Sheila Cunningham: We have been using AirTreatment services going on 27 years. This spring we had our checkup and maintenance for the ac and the technician was awesome and extremely professional. He took time to explain things to us. He was patient and personable. He was very knowledgeable about the system. We greatly appreciated his recommendations. Service: A/C system maintenance
Joe Ganley: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThis company installed both of our air conditioners and one of our furnaces, and in the interim also provided repair and maintenance on the prior units and the second furnace. Our experiences with them have been 100% positive - responsive, good communicators, reasonable prices. Highly recommended.Services: HVAC system maintenance, Heating system repair, A/C system repair, Heating system installation, HVAC system repair, Install AC, A/C system maintenance, Repair HVAC, Heating system maintenance
Chris Granger: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueHave used Air Treatment Company since we moved into the house 6 years ago as the previous owners recommended them. On multiple occasions they have come to our rescue for A/C repairs and just recently our furnace went out. Their techs are great.Service: Heating system installation
Mary Beth Stewart: We have been customers of Air Treatment Heating & Cooling for well over 30 years. Chris Hunt came to troubleshoot our water heater (16 years old). Replacement made the most sense. Less than 24 hours later we had a new water heater installed by Van and Ju. They were fantastic! Air Treatment is our go to. They take great care of our systems.
Response: Mrs. Stewart, Thank you for being a long time customer, We appreciate all of your business and the nice reviews.
Stephen Leblanc: They actually came 4 hrs early! I was going to do the job myself, but it would have taken me days of crawling around the attic wt bad knees. They crushed it in like 2 hrs and did a perfect job and the price was great! I was very pleasantly surprised, even wt them giving me great service in the past. Appt was easy to set up. A+A+ Services: HVAC system maintenance , HVAC duct & vent repair
17. Lowe's Home Improvement - Washington
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
4
1967 reviews
Be the 1st in the ranking
exclusive page
Address: 2438 Market St NE, Washington, DC 20018
Schedule: Closes soon ⋅ 10PM ⋅ Opens 6AM Thu
Telephone: (202) 378-2500
Business type: Home improvement store
Sassy Sauce: Great discounts on Christmas items as part of the holiday sale. I picked up Christmas stockings for under $5.00. There were fire pits on clearance as well. I like this location and they generally have the items I’m in need of for repairs or decorations, etc. The staff is very helpful as well.
Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.
Jessica Fullington: Today I went to the garden center for some outside plants. Yolanda was so very helpful! She was able to answer my questions, she even went and got me a cart so that it was easier for me to get the items I purchased to my car. It is so refreshing to have people who are pleasant and helpful at their jobs I will definitely come back to this location to get all the plants I need this spring! Marla was very helpful as well along with the young man who answered some of my questions about my plans. All around a wonderful experience!
goklt: Lots of materials here. Check out was fast. However good luck asking for assistance. Lots of associates are walking around but not helping customers. I tracked an employee down for assistance in moving materials from a high shelf to store level in the door section. He called two times for assistance to my aisle but no one came and he advised going to customer service. They called and still no help. Had to track somone down in a different department altogether. Crazy.
Chase Johnson: The employees here are courteous. But the wood cutting service they claim to offer is not available when needed. The store should just be candid that wood cutting won’t be available (or at the very least won’t be available at any specific time). I am a local DIYer (not a contractor). Before I bought wood I asked about cutting and was told it was no problem—buy it and then request a cut. I did. I was then told the lumber associate wasn’t available for an hour. I couldn’t get the wood (a single sheet of plywood I needed to cut in half) into my car, so I waited. After an hour, there was still no lumber associate, so the wood was never cut.
Annie Signorelli: I ordered a dishwasher with professional installation and the process from start to finish was completely nontransparent and unprofessional. The installation had to be rescheduled because the dishwasher wasn’t pulled down for pick up in time, and then when it was installed it was the incorrect dishwasher — not even the right brand. After several hours on the phone with the Lowes installation line, including being told multiple times that they couldn’t advance the process because they couldn’t get in touch with anyone at their own Lowes store, I called the store directly and was able to sort it out and get the installation rescheduled. A Lowes associate later told me that they don’t have the “luxury” of waiting on hold with the store which is what I had to do in order to ensure my order was completed. Finally the correct dishwasher was installed on the third attempt and I was told I could contact the installation line again to discuss compensation for the inconvenience. Again it took multiple attempts to even get an update on where my case stood, despite being told every time that I should expect a call back “by end of business” every day I called. When I finally got offered compensation it was for less than half of the amount I requested (I requested the installation service be refunded seeing as it took 3 attempts and I was the one having to set everything up because Lowes did not follow through). While I am satisfied with the product I am in disbelief at how difficult and unprofessional the process was with Lowes. I do not recommend purchasing appliances from installation from this store or using the Lowes installation services.
18. United Air Temp - Newington
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
4.4
3584 reviews
Be the 1st in the ranking
exclusive page
Address: 6900 Hill Park Dr, Lorton, VA 22079
Schedule: Open 24 hours
Telephone: (800) 890-4328
Business type: HVAC contractor
Bonita Vincent: I purchased as service warranty with United Air Temp last year and again this year. So far their service personnel have been prompt to appointments, knowledgeable of what needs to be done, polite and able to answer all of my questions and concerns. The United Air Temp phone staff for maintenance appointments and services calls are easy to work with also. I am very happy with my dealing with them. They fixed my furnace within days of diagnostic of the issue, it was just a matter of waiting for the part come in. Maintenance service calls alway end with suggestions to keep my system in good order. Services: Heating system maintenance , A/C system maintenance , HVAC duct & vent cleaning , Heating system repair , HVAC system maintenance
Bryana Streets: It literally took 5 minutes to schedule an appointment and they had availability the next day! The gentleman Josh was very nice and friendly. He arrived early, which was great and was able to fix our furnace the same day! He talked to us about getting a new furnace but wasn’t pushy or extra. He simply provided us with the information needed if interested. Great experience. Would definitely recommend! Service: Heating system repair
Toshia Ellis: American Home Shield actually dispatch a recent issue to United Air Temps. They were fantastic. They answered the phone! Was able to schedule my visit when I wanted. Received a 1 hour window which is better than the 3-4 hour window normally given. The service person called each time they were in route. Happy with the service provided for my rental property. Service: Heating system repair
Jennifer Hardwick: The technician Ray was amazing, polite and professional. Not only did he arrived on time, he explained what he was doing and if I would give him Access to do that. This company is the only one I have doing all my I home maintenance. And most importantly they are budget friendly. Thanks Ray for a job well done! Services: Heating system maintenance , A/C system maintenance , HVAC system maintenance
Caren Penso: The nice man they sent, Yohanbes, was very professional and on time. He did my semi annual heat pump check and cleaned my dryer vent. I have this done every 18 months but no one was ever as thorough as he was. He took a lot of lint out and could not believe I had it done only 18 months ago. He told me that probably the guy before me did not do a good job. Very honest of him. I’ve been using this company for almost 20 years. Some of the repair people they send do not have much experience. Others are top notch. Many of them are always trying to sell me something else. He did not. I much appreciated that and hope he has a long and successful career with the company. Service: A/C system maintenance
Anita Adkins: I purchased a replacement for a broken high-end faucet ($599) on 3/31/22. The technician told me someone would call and it should only take a few days, so my faucet was left dismantled. No one called. I called to check on it a week later. I was told it takes 5-7 business days. We waited a few more days, then my husband called again. This time, he was told it could take up to 30 days. He asked to be transferred to our local office to speak with someone. The call was transferred, my husband was greeted by his name, then the call disconnected. No one called back. The very next day, just shy of a month, we got a call the faucet was in. But it was not the right faucet; it didn’t fit. Again, the technician said someone would call me, but no one called. After seven more business days I called again. I requested verification another faucet was ordered or to have my money returned. I was assured the Manager, Geo, would check on it and call me back. No one called. It is now almost the end of May and almost two months later; my sink is still inoperable. We had been customers of United Air Temp for over ten years. Our account has always been in good standing and we haven’t needed much outside of regular maintenance. The dismissiveness and lack of customer service we have received is shameful. I am requesting my money back.
Ashwin Urs: United Air Temp has been servicing my HVAC systems for the past 3 years and am very happy with their service. The scheduling is very prompt in setting up appointments and the service technicians are on time every time and give a courtesy call 0.5 hr before arrival time. They also do a thorough job and am extremely satisfied with their service, Services: Heating system maintenance , Repair HVAC , A/C system maintenance , A/C system repair , HVAC system maintenance
