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1. Signature
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
132 reviews
Address: 1626 Wisconsin Ave NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 11AM
Telephone: (202) 333-6333
Business type: Women's clothing store
Web page: https://signaturedresses.com/
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Signature: what do users think?
Leah: I have purchased my prom dress from this boutique and have had such a great experience! The staff was so welcoming and supportive, and the boutique itself had so much energy. Although it is a small store, there were so many unique dresses to choose from and the boutique provides alteration services for their dresses, which was convenient. I highly recommend this boutique for those of you who are looking for a prom dress shopping experience!
Briana Esp: The customer service was amazing and everybody there was so nice! I loved almost every single dress I tried on, and if I told them it’s too big they always told me that’s okay and they can help with that. I honestly loved it here! 😭 I wish I could stay forever lol!
Chloe Mizrahi: Absolutely amazing dresses, people, and help!! Whenever I need a dress for a pageant or prom this is where I go and tell my friends to go. Everyone especially the owner is so so sweet. Everyone is so helpful and makes sure u have the right dress. It can be stressful at times but they make sure everything goes smoothly. She accommodates everyone’s needs, even I go I go with my sisters as well. Even when the store is so busy during prom and pageant season she helps everyone!! THE BEST PLACE EVER!!
Gina Shawl: Dresses are gorgeous but alterations not so good. My daughters dress first came back as a high low which it was not suppose to be and the way it was altered in waist line made it too tight in the hips. Second alteration in fixing the high low now dress was too long. They should really have a tailor in store to mark measurements. Also the communication wasn’t good never was told when the dress came in both times. 2 days before prom and we decided we just had to live with it!
Response: Hi Gina, we apologize for the inconvenience with your daughter's alterations. Please understand that certain dresses and alterations require multiple fittings and changes. When Bella tried her dress for the final time she expressed how content she was about the final fitting compared to the first one. If the dress needs additional changes, we would love to accommodate you. Thank you!
Kayla Rivadeneira: This place is my absolute favorite!!! It was very professional, clean and helped me find the perfect prom dress! The owner was so kind to guide me to the dress of my dreams as well as making sure I was comfortable, safe and happy. I would definitely recommend.
Response: Kayla, we loved having you in! Thank you for being a ball of sunshine!
Juanita Beltran: The store was actually very beautiful and very well put together however the store only caters to one type of woman my daughter being plus size went to the store in hopes of finding a pageant dress. It was only one dress that she was given to Try on and the sales people were very standoffish and the vibe that you got was that she was treated differently I was sitting outside and watching how they interacted with the more skinnier persons who came into the store as a opposed to my daughter she was completely ignored we even asked if they were other dresses if she could try and And we were told I’m not sure and the sizes they were suggested we’re not even for her, the sales people and the owner push the dress so hard and wasn’t taking her feelings into consideration. No don’t give me wrong these girls and this lady can sell the pants off somebody but this mama bear was not impressed or buying it, it was all fake no real substance or truth to their salesmanship and did not appreciate how my daughter was treated as opposed to the other people in the store because she’s plus size. Truthfully was so ready to drop good money for a dress so happy I didn’t- I am all about Stellar customer service and will pay for that stellar customer service but unfortunately I did not find it at the store
Response: We’re so sorry about this Miss Beltran. We tried to explain to you best that our very petite sizes and our plus sizes are always the first to sell out in stores because it’s not often people find stores that sells ready-to-buy xxs, xs, 00, 0 or sizes 18-26. We tried our best to explain to you that even though we currently didn’t have it in store because it’s prime prom/pageant season, we could absolutely look into ordering the perfect dress for your daughter’s pageant. We had an amazing time with your daughter Anya, she was so funny, witty, beautiful and sweet. We would love to work with you guys! Please email us so that we can help you find her perfect pageant gown!
Shannon Giddens: After getting blindsided by a custom dress designer yesterday three weeks before my daughter’s prom and encountering a rude boutique owner (In Annapolis) this afternoon. We reached out to Signature and Bobbi answered the phone and just the greeting on phone made us feel like the day will get better. Our experience with Bobbi was amazing from the initial phone call to completing our transaction. She picked out a dress that appeared to have been made for my daughter and picked the perfect accessories to go with the dress . After all we encountered in the last 24 hours, we were able to find the perfect dress and our prayers were answered. Thank you Signature, especially Bobbi for turning this frantic prom dress search to a beautiful experience. My daughter is still smiling and can’t wait to pick up her dress. PS. I also saved a couple of dollars. WONT HE DO IT!!!
Response: Despite your horror story, your guy's energy was amazing! Thank you for choosing Signature! We cannot wait for your perfect dress to come in!
Divine Enyi: AMAZING! The dresses were stunning and the service and top notch. My friend and I were able to find our prom dresses there and they were beautiful. Highly recommend!!!
2. BHLDN
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62 reviews
Address: 3222 M St NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 10AM
Telephone: (202) 333-2438
Business type: Bridal shop
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BHLDN: what do users think?
Maggie Bowman-jones: We had an appointment scheduled for one of my bridesmaids on Friday- her flight was changed and we had to cancel and try moving to Saturday. Tiana was amazing and noted the new flight time and got us in for Saturday. God knows it’s hard to work in retail right now, but I’ve found the staff at all BHLDN Locations I’ve visited to be so kind and helpful- they truly do try their best to accommodate when they can. The studio upstairs in Georgetown is also so quiet and super private compared to other BHLDN locations which was also a plus.
Samantha K: I’d love to give 5 stars! The staff were a dream to work with. They clipped and zipped me whenever I needed help. Reps emailed me a list of seamstress in the area, which was helpful too. The offer limited sizes to try on and like what another reviewer said the dresses are in poor condition but they were good enough to get an idea. I liked the dressing room size and setup. The reason why I am giving four stars is because of their lighting in the entire dressing room. The only lights that were helpful were in the fitting room but not where you walk out to show your friends what the dresses look like on you. That lighting was not great on me. My dress was shipped to the wrong address. I called and the rep said she fixed my address. Hopefully, the dress arrives. Mistakes happen. Parked in a lot for $12/day but there is a garage in the building that BHLDN is in.
Courtney W: I came to BHLDN as a bridesmaid to try on dresses. Our consultant (do not know her name) was not good. She was not very friendly or helpful. We felt like we had to ask her to do things that she should’ve already been doing. She made a comment towards me that made me feel horrible about my size. She rushed the bride at the end of the appointment in a rude manner. The bride had come here before and had an opposite experience with another consultant, so i know they’re not all like this.
Yasemina Julia Paraskeva: Recently scheduled an appointment to try on bridal gowns at Bhldn’s Gtown location. They had a broad variety of gowns and an ample fitting room. I received excellent service from Sloane - she was very thorough in explaining the ordering process and in helping me determine my size. She was very attentive. I highly recommend her when making bridal gown try-on appointments at Bhldn Georgetown!
Joy Lyle: Stopped in the store last minute to look at the wedding dresses. The consultant Ellie was so kind and accommodating. Wonderful experience! 😊
Emily Dohogne: The sample dresses to try on are in rough shape - there was pilling, stains, and pulls on much of the dresses’ fabrics. They need to be replaced. It’s difficult to get a visual image of the gowns because of the state of their conditions. Overall, it was a good appointment. Our stylist was nice and helpful and honest, but again, the state of the dresses really brings down the experience and expectations of these thousand dollar dresses.
3. Macy's
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
3524 reviews
Address: 1201 G St NW, Washington, DC 20005
Schedule: Closed ⋅ Opens 10AM
Telephone: (202) 628-6661
Business type: Department store
Web page: https://l.macys.com/washington-dc
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Macy's: what do users think?
Muniba Khan: Stopped by from out of town since the weather ended up being a lot colder than expected. We were able to find some winter wear for a reasonable price, although I wish they had a wider selection of warm coats and some gloves for these cold fronts. Everyone that helped us was super great and friendly!
Jacqueline Francis: I went with my daughter to return a sport jacket and to look around for any new items. My daughter met her former coworker who was kind enough to assist with her return. The experience painless and without incident. After the return, we made our to the children department. My daughter wanted to see if there anything new out for babies 18-24 months. There were some times, but nothing much that caught her. My grandson did grab a footsie pajama and my daughter saw a cute pair of sneakers and a tee shirt. Very cute 😍! The checkout rep was very friendly, and he was the manager. Overall, a great experince🙏🙏🙏
Mike Sackie: It used to be a really good place to shop at but now the customer service just inst there and. Either is the clothes where did it all go? Hopefully one day it will come back 🙏 thanks for ever seeking new styles
Cherisse Pais: This store is a disaster. None of the suitcases had prices on them, so I had to hunt down a cashier to find out how much one was, who was MASK-LESS the entire time, not to mention completely incompetent. She ended up charging me when all I wanted was a price check. And then she tried to talk me out of processing a refund, insisting that is was a good deal (it wasn’t). Absolutely not worth going here! It’s gone so far downhill.
4. Anthropologie
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
116 reviews
Address: 3222 M St NW #301, Washington, DC 20007
Schedule: Closed ⋅ Opens 10AM
Telephone: (202) 337-1363
Business type: Women's clothing store
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Anthropologie: what do users think?
Paige Raborn: Spread my ashes at this Anthro! (Only half joking.) Somehow an extremely well organized store despite its massive size, Georgetown Anthropologie has the best items and even better associates! The wonderful and hilarious Camila helped me make a few style decisions, and she is incredibly intuitive about personal taste and sizing. I will definitely be coming back the next time I visit DC.
Lion King: My all time favorite shopping place in the U. S.! Quiet and full of beautiful stuffs! D.C branch is one of the best one, the people work there are nice and beautiful, will help you find the things you want especially the one in the shoes area, we didn’t try shoes but she gave us some advices on coat!
Hannah Degn: The best anthro building in the the DC metro area! It’s 3 stories, always has an amazing sales section, and has a great home section too! It’s such a cute store and has such a large selection! Definitely worth browsing and trying things on that you see online!
Sally G: 3 levels of amazing clothing and other Misc. items. Need appointment for Formal dresses.
Danielle Markham: Cute store, great decorations. Lots of selection, even nice to browse if you are not in the mood to buy anything.
Sujata Rajan Seth: Display of whites in front of this store reminded us of warm sunny days ahead
Hecky Allman: Had the absolutely best experience in BHLDN last Monday. Found a wonderful wedding dress and experienced first class service from start to finish. Continued shopping at Anthropology and again was so impressed by the staff. Manager Eleanor was terrific. Thank you all for making the occasion all the more special due to your kindness and professionalism.
Lucius Domitius Aurelianus (Augustus): Surprisingly good clearance sales given the brand and place
5. Fia's Fabulous Finds
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
86 reviews
Address: 806 Upshur St NW, Washington, DC 20011
Schedule: Closed ⋅ Opens 12PM
Telephone: (202) 492-8278
Business type: Women's clothing store
Web page: https://fiasfabfinds.tumblr.com/
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Fia's Fabulous Finds: what do users think?
carolyn jackson: I love this boutique. Fia the owner is very nice and sweet. I love her basement grab bag. It a lot of fun. It like playing a game.😁😊
Edward Parsons: My wife and I had a chance to visit FFF and was surprised to find that the store has a $35 full a bag sale next week. The clothes are in good condition and reasonably priced.
Cassia Morris: My boyfriend and I stopped in Fia’s 2.5 years ago or so to find some items for a costume. I can’t remember the owners name, but she was THE sweetest, nicest, and most helpful!!! We talked about where her son was going to school. We live in Alaska and I still think about our visit here. I hope the owner is well and the shop is doing good!!! Much love.
Clark Flynt-Barr: This place is packed! Lots of good finds - always fun to shop here.
Symea Johnson: Stopped by for the “fill a bag for $25” event. I had to control myself because I could of stayed all day and shifted thru all the bins and racks for clothing. Fia was actually present and her and the staff are genuinely good people All positive vibes in the air! Check her out you will not be disappointed 13items including dresses, skirts, purses and jacket all rolled in one bag for $25🎉
6. ZARA
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
609 reviews
Address: F St NW #1025, Washington, DC 20004
Telephone: (833) 247-2473
Business type: Clothing store
Web page: https://www.zara.com/
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ZARA: what do users think?
kaitlin gauthier: Avoid this Zara. Their fitting rooms are closed more than half the time, without explanation. They appear to be sorting through clothes in the fitting room area instead of letting customers use it. Understandable enough if this was March 2020, but we’re well into 2022 and Zara is the only store that continues to close the fitting rooms sporadically. I asked the staff how long they’d be closed and they said “until further notice”….
Kateri Somrak: Personnel are friendly but LORD I’ve never wasted so much time waiting in line. Fitting rooms are closed so they encourage you to buy things and then just return them. So then you wait in line to check out because not all the registers are open. And then when items inevitably don’t work out, your forced to wait in line again to return them. I stopped by twice today and kept thinking “oh, it must get better.” It doesn’t. Bring a book. You’ll be here awhile. Maybe this is the business model? If I value my time at more than the cost of the two dresses I’m returning I’m definitely losing money and am tempted to just keep them…
R C: The WORST Zara! The lines are horrible & they don’t do anything to try & assist. There are associates walking around adjusting clothes on racks! USE your resources! You already know that due to your policy of having the fitting rooms closed, your return lines are likely to be long. They had 1 person at the register. ONE! Be proactive & efficient! It’s like this every time I come in here. This was my 3rd visit. This picture is not even 1/2 the line. It starts at the door
Tomi Akinmola: If you don’t want to get robbed Avoid at all costs. I bought 11 items, the sales associate only put 5 items in the bag. I returned to the store for the remaining items the same day! They refuse to check the cameras, they say they can’t find the missing items and won’t issue a refund. I file a claim with customer service the exact same day and a month later they still won’t give me my money back. Every manager gives me a different story. On top of the unbearable lines, managers are rude and not understanding and there are no fitting rooms open.
Shakira Coulter: I really really really wish that I could give this store Zero stars. Now if you’re a Zara shopper (I’ve been shopping with them consistently since 2007) you know that their lines are long and you know that the store will definitely be busy but this particular location right here is just ridiculous! I waited in line over an hour (lost count after the hour). Not because the line was long! Not because the systems were down! Not even because they were busy! Their cashiers were actually hanging hangers while they were assisting customers lol… I have to laugh because it was really the most ridiculous thing I’ve ever seen in my life! And get this: They had more than enough staff standing around that could’ve been on “hanger duty” but No the cashiers were also responsible for not only hanging the hangers but wrapping rubber bands around them to hold them together! All I can say is someone get them a new manager NOW! Wait before I forget… Also, I asked one of the associates where the fitting room was and was told they didn’t have one! Not their fitting room is closed but “We don’t have one (with an attitude)” as if a fitting rooms never existed in the store! She must’ve been upset about the hangers too… lol!
Media Monitor: This Zara is the worst location. Never enough employees in the registers. BS policies of no returns in the upstairs register when the line is unbearable downstairs. Never fitting rooms open. A mess. Avoid at all cost. You will be better off going to another farther location.
Marla Wilson: WORST Zara I have ever visited. The store is completely trash. It looks like a bargain basement. Clothes are everywhere and extremely unorganized. The sales associates are barely working. Clothes are piled up all over the CLOSED fitting rooms where it appears to double as a stock room. This location should just be labeled as one of their outlets.
7. Say Yes For Less
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89 reviews
Address: 11325 Seven Locks Rd APT 205, Potomac, MD 20854
Schedule: Closed ⋅ Opens 10AM
Telephone: (301) 983-8338
Business type: Bridal shop
Web page: http://sayyes4less.com/
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Say Yes For Less: what do users think?
Samantha Stadler: Just had an appointment and it was less than an ideal situation. The staff and owner were fairly friendly and we were the only ones in the store so the experience felt very personalized. We were greeted right away by our consultant. She was pleasant but I was a bit surprised she didn’t want to see any inspiration photos and instead just said I could tell her what I liked. The appointment unfortunately only lasted about 30 minutes because of a pretty poor plus sized selection. Out of what looked like a fairly extensive collection in the store turned out to be only 1 rack of about 10 dresses. I guess this kind of explains why she didn’t need to see much inspiration. I am a street size 16/18. I was able to pull about 3 or 4 dresses and I fit pretty well but none of them were what I was looking for. The owner came with one more for me to try which was nice. I did like it more than I thought but it wasn’t the one. The consultant gave me a name of a plus sized store to try and told me to focus on finding places that would have my size. I appreciated all the help and the hospitality but I would have preferred to be given a heads up of the selection and maybe I would have gone somewhere else or at least gone in with an expectation.
Sharon Santiago: Wonderful bridal salon!!! Pamela is friendly, knowledgeable and values your time. Some bridal shops need to sell you a dress. Pamela creates the experience of Saying Yes to the Dress by listening to the bride and delivering an awesome bridal experience. Thank you Pamela, my daughter has her beautiful wedding gown.
Miriam White: A great selection of gowns for reasonable prices. They do a really good job of making sure you only look at sizes that work for you since it is sample sale only. Their seamstress is also amazing and does beautiful work to make your dress fantastic for your wedding day.
Alice H Abboud Chalhoub: Pamela and Connie are amazing! This was the first (and only) bridal store I visited and I highly recommend it. I was immediately greeted by Pamela and her staff making me feel very welcomed and excited about the experience. They helped me browse the many beautiful and affordable dresses they had. I appreciated Pamela’s honest opinion which helped me narrow down my many options. I bought my dress that day (in Jan 2021) and canceled all of my other bridal store appointments because I felt very happy with my dress and it was very convenient that Connie could do my alterations in June, which gave me plenty of time to be ready for my Aug 2021 wedding. I tried my dress yesterday, a week before my wedding, and it didn’t close right. I was freaking out and called Pamela, she told me to come when I was available and I did today. Connie and her showed my mother and I how to close it properly and it fit right, just like it did when she did the initial alterations which only took her two weeks. Thank you!!
Response: Thank you Alice! Have a wonderful wedding, you look beautiful. Pamela
Ashlynn Klicka: From the second we walked in, the employees were aggressive, rude, and didn’t listen to what the bride said she wanted. The negative attitude was tangible and the passive aggressive comments were a little much. It felt like we were doing something wrong by saying we had looked at other places and had an idea of what the bride wanted. When the bride tried dresses on when and said she didn’t like something, they were defensive and acted personally offended. What a terrible experience. The bride felt uncomfortable and that is completely unacceptable. Thankfully this was not the first shop we went to, because if it was, the bride would have been extremely discouraged.
sanam lodin: Let’s start off by saying everything happens for a reason! I had bought my original wedding dress from another shop in the area. Two weeks before my wedding day I had my final fitting. The seamstress did a horrible job fitting the dress to my body shape. She completely altered the style of my dress and it just didn’t look right on me. After google searching bridal shops in the area to find a dress in such a short timeframe, I found Pamela’s bridal shop and called her right away. I explained my situation to her & She scheduled an appointment for me the next day. She pulled out all the dresses for me and believe it or not she had the same exact wedding dress in stock and in my size!!! I couldn’t believe I came across the same wedding dress. It didn’t need much altering except for hemming which was done perfectly. Pamela even went out of her way to sell my original wedding dress for me in her shop. I can’t thank her enough for saving me from such a nightmare!
Response: Sanam you were a dream to work for! Thank you for such a great review. Pamela
Brooke Miller: I cannot say enough wonderful things about Pamela and Say Yes for Less. I began my wedding dress search by going to all of the shops in DC and the suburbs, but was having a very hard time finding something that I truly loved in my budget (~$4k). A neighbor told me about SYFL and thank goodness she did! My experience with Pamela was refreshing. She was very honest, down to earth, and not pushy or overly sweet like some stylists at other shops had been. She has a great eye for what will fit your body (and budget) and it is clear that she has a ton of experience in the industry. The shop is meticulously clean and organized with large dressing rooms. Pamela has a large selection of beautiful veils and bridal jewelry as well. All of the dresses look brand new and have been professionally cleaned. There certainly is not patio furniture inside as another reviewer mentioned—there are adorable wrought iron tables and chairs for plenty of seating if friends or family come along. Since she sees customers by appointment only, I was always given complete and undivided attention. While the concept is designer dresses at a fraction of the price, I never once felt as if I was in a discount shop. I ended up purchasing a Vera Wang gown that still sells for full price! I also completed my alterations with Pamela and Connie, which was another great experience. Connie is skilled, professional, and completed all of my alterations with one visit. I have been raving about SYFL to everyone I know getting married and I can’t wait to wear my dress next month!
8. Aritzia
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
54 reviews
Address: 3210 M St NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 11AM
Telephone: (202) 333-3162
Business type: Women's clothing store
Web page: https://www.aritzia.com/us/en/store
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Aritzia: what do users think?
Marissa Pacheco: Staff was super friendly, helpful, and great hype girls while I was trying on stuff. No mirrors in the dressing rooms so you have to walk out and use the mirrors with people in line and others right there watching you. Kinda uncomfortable but like I said, the girls working were encouraging!
Brittany Burch (Britt): Was excited for my very first shopping trip to Aritzia! I had done some online browsing first to know to look for and try on. I found this store to lack most sizes except XS, there was makeup on many items, and there weren’t mirrors in the dressing rooms. This meant you had to walk out into a common space to look at a mirror, where men were sitting.
P Le: Not a fan of this location compared to Tysons. Staff all act snobby or just outright ignore you if you’re not white and blond. I came in the 21st of June and this girl (white and blond) in a blazer outfit ignored me and seemed to look down on me (a POC) but raved all over another white girl. I’ve been a customer of Tysons location and have spent over $4k+ there and to receive such humiliation is gross. DONT GO HERE
__: Horrible company, extremely rude, ungrateful, and judgmental. They also regularly scam you out of your money by refusing returns or conveniently reimbursing you with "gift cards" that on multiple occasions have had a $0 balance.
M H: The sales associates here are so friendly and helpful, they have a great selection too. Just wish they had mirrors in the fitting rooms!
Yang: The clothing in this brand is so cute and the sizing is fantastic especially for people on the thinner side. They need to work on their sales tactic though. They appear to be commission based, and can turn pretty abrasive and even rude when a customer decides not to buy anything. Very off putting experiences each time. I’ve changed to solely shopping online.
Maham Ahmed: Staff is incredibly rude. Have shopped at Aritzia for sometime now. They also have a creepy old security guy that stares at me everything I go in - hate to pull the race card but he seems to follow me. One time, he accused me of being guilty about something and humiliated me in front of everyone. I had another customer come to my rescue. Wonder if it was due to my skin color. The management at the store laughed and made it no big deal. Overall, bad experience. Feel unsafe and welcomed there. Reported to corporate but they did nothing about it. I go to the NY Aritzia and the experience is a lot better.
Ruchun: Staff are unbelievably rude and impatient, especially the ones work at the checkout, even wouldn’t use the word “please”. Zero customer service. As others mentioned in the comments, the store in NYC is so much better than this one.
K Bellator: Staff was nice. But why are there no mirrors INSIDE the dressing rooms???? I don’t want to have to walk out in front of the busy space before I even have a chance to see myself in it.
Lauren: There are no mirrors inside the dressing rooms, annoying especially given the price of the clothing?! Makeshift tiny dressing rooms. Staff is nice though!
9. H&M
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
621 reviews
Address: 1025 F St NW, Washington, DC 20005
Schedule: Closed ⋅ Opens 10AM
Telephone: (855) 466-7467
Business type: Clothing store
Web page: https://www2.hm.com/en_us/index.html
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H&M: what do users think?
Georgia Hensley: I really enjoyed visiting this H&M. We needed new dresses before going out for a night on the city so we stopped by the H&M closest to our hotel. My sister and I bought a few blouses and some really nice dresses. This place is clean, modern and shiny! Lots of inventory to look through. We were pleasantly surprised. Cute kids clothes as well. This H&M is located at 1025 F St. NW in Washington DC
Gothicah: On certain days, can display a great selection of good finds... on other days it can just be a very messy store. But one of the regular locations I frequently visit.
Lorraine McGhee: The cloth is beautifully set up to pull you in, prices good. Helpful staff, need more smiles though. Other than that I will go there again to by clothes that actually fits my shape and makes me look 👍👍👍👍👍.
Your Helpful Wendy: The lady in the cash register were so nice with me helping me with the questions I have. I signed up to their rewards program to get points on my future shopping. The store was a little confusing. They had good sales.
Jamie McIlwaine: I love H&M but not this location. They could care less about customer service.
Renita Lake: I almost never walk out of here empty handed🤣🤣 I took advantage of the sale and bought 2 sweaters. The associates are always nice and friendly, and the registers are always speedy at this location.
Dayili 7: Mmm it’s good but expensive.
May Arnold: I really like the fabrics they work with, it doesn’t give me allergies .
Uptown Girl: The staff is so miserable. I like shopping this store when I’m downtown, but would rather shop online to avoid rude employees. The people that work on the second level are the absolute worst.They go out of their way to ignore you.
10. H&M
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
433 reviews
Address: 1133 Connecticut Avenue NW, Washington, DC 20036
Schedule: Closed ⋅ Opens 11AM
Telephone: (855) 466-7467
Business type: Clothing store
Web page: https://www2.hm.com/en_us/index.html
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H&M: what do users think?
Chelsey Birgisdóttir: Olivia and Adrian were so kind and helpful during my shopping experience. They are GEMS!
Tanya R: Very cheap clothing with strange cuts. Suited for 20s and early 30s age ranges.
Duke T. (Duke): Great. Guys fitting room closed--- go upstairs/elevator. Hugs
ajenae' herbert: Very well organized store. Love the business clothes selection. However, all the clothes seemed to be the last in sizes on the floor and staff didn’t offer to check backstock for anything. Nice store, needs better customer service.
D McC: Clean store and well stocked but long line with 1 cashier.
Ernesto Severino Escaler: Sub Par. Sale rep didn’t have scissors to remove tags and prices and the “red stickers” on the sale racks are mis leading. It’s the price of the lowest priced item on the rack, not the actual rack itself.
Sandra Andrade: Found items at great price.
Cristian M: Nice store but no kids section
Tino M-Ze: This store is big and they always have a wide selection of newly release clothes. The clothes isles are very organized and accordingly from smaller size in the front and larger size in the back. Therefore easy to find what you’re looking for. They got rid of their huge nail polish and makeup station and replaced it with jewelry. Don’t try to start a nice conversation with their cashiers because they are not interested in small talk even though your just asking them how their day is going.
11. Nubian Hueman - Washington
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56 reviews
Address: 1231 Good Hope Rd SE, Washington, DC 20020
Schedule: Closed ⋅ Opens 12PM
Telephone: (202) 610-9516
Business type: Boutique
Web page: http://nubianhueman.com/
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Nubian Hueman - Washington: what do users think?
Shami Chimonyo: Absolutely amazing store and space. Even during the pandemic the lever of customer service, health precautions, and products they provide are unmatched. The atmosphere of Nubian Hueman is even amazing, Anika really thought of every detail as she designed her store and website. I highly recommend visiting in person or visiting the website.
Response: Kimberly, this truly means so much to us. We place our customer and our community at the forefront of all we do; especially in keeping them safe in our store environment. We appreciate you taking a moment to share such positive feedback.
Yolanda Arrington: Nubian Hueman DC is a warm and welcoming shopping experience. I always find something unique and new when I visit. The customer service is top notch and I feel great supporting small businesses and woman-owned brands.
Response: Hi Yolanda, thank you so very much for your wonderful review. We are so humbled by your continued support and work hard to find brands you can continue to feel proud of. Stay blessed!
Sharee Brooks: This warm, vibrant, inviting space is always a great visit as there is so much to see, smell, touch and experience. It is both culturally and spiritually divine.
Response: Sharee! Thank you so much for your lovely review. We truly appreciate you and your support to Nubian Hueman.
C Young: Lovely curated space with a warm atmosphere. It feels like you’re visiting your cool big sister’s apartment and she has all the interesting things you want. It’s a celebration of artisanal wellness goods, made-in-DC items and unique clothing with a distinct diaspora vibe. The layout invites you to stay a while and browse the enviable art book collection. The diverse events held in the space are characteristically progressive.
Response: C Young - Thank you so very much for taking a moment to write this amazing review. We are so humbled and appreciate your time and support.
Sondra Lewis: Nubian Hueman is such a beautiful and cozy shop! I love going there to shop for unique jewelry, candles, and other great items. I go almost weekly because I have an incense addition (image that! LOL!)! If you are looking for a unique, positive shopping experience with people that look like you, you need to visit Nubian Hueman!
Response: Wow Sondra! Thank you for taking a moment to share your experience with us. We appreciate you and will do our best to support your incense shopping habits. :)
Tarell Taylor: A great black owned shop that offers everything from health and beauty natural products, to home decor, clothing, and even books! The staff are friendly, the store is inviting and calm, and the selection is great! I originally went next door to browse another store but ended up here and left out with a few items that are now MUST HAVES in my life. Love this store and their online shop!
Response: Hi Tarell, we thank you for dropping in and providing your positive feedback on your experience. We sincerely appreciate the support to Nubian Hueman and our artists by taking a moment to provide your 5 star review.
12. Nordstrom Rack
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
1054 reviews
Address: 1800 L St NW, Washington, DC 20036
Schedule: Closed ⋅ Opens 10AM
Telephone: (202) 627-3650
Business type: Clothing store
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Nordstrom Rack: what do users think?
George Brightman: Plenty of stock, although uneven from department to department. Staff on hand were friendly, capable and obviously very busy ( probably quite a few out sick or under quarantine ) -- so bring your own sense of fashion, do some browsing, and go home with some serious bargains !
40ish Sophisticate: This is the worst Rack I have ever been to and I am a frequent shopper plus a Nordstrom card holder for decades. The service is very poor. Lots of standing around, only one person checking out but plenty of security though. Will not return. This an update- I am just now seeing that the cashier did not credit my account for my return! This is absolutely unacceptable! I wish I never shopped at this location 😪
Response: Hello, We're sorry to hear about your recent experience at our store. Thank you for your feedback and we'll be sure to share this with our teams.
M Hunt: Horrible "customer service" at this location. Employees are rude and extremely unhelpful. I understand that retail has its challenges and am completely empathetic; however, multiple employees across the board at this location are downright terrible at their job and their attitude is even worse.
Response: Thank you for taking the time to share this with us. We're truly sorry for the disappointing experience and will send this feedback over to our teams. - Trevor
Leonard Schneider: Great location. Some of the Racks are hit or miss, this is one of the good ones. Nice staff
13. David's Bridal
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1855 reviews
Address: 7206 Old Keene Mill Road, Springfield Blvd, Springfield, VA 22150
Schedule: Closed ⋅ Opens 10:30AM
Telephone: (703) 912-7700
Business type: Bridal shop
Web page: https://www.davidsbridal.com/
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David's Bridal: what do users think?
Jill Bosserman: I walked in on a Saturday morning, alone, just to browse. The sales ladies asked me what I liked, and I pointed out a few styles from a helpful poster of the basic dress cuts. They pulled about 5 or 6 dresses for me (all small sizes, as I’m a size 2P). Dress #4 was the perfect dress – Mikado and Tulle. They told me, “That’s the one.” It was absolutely perfect in every way. They helped me order it in a size 2P, which fit *perfectly* when it came. I mean, so perfectly that it needed NO adjustments for fitting, and didn’t even need to be hemmed once I had on my shoes. (All they had to do was trim the front layer of tulle.) My excellent floor rep was Sharon. The manager was also super sweet and helpful!! And did I mention my dress was a bargain compared to the bridal salons? 1000% recommend!
Faith Brown: I literally just had the best shopping experience ever. We were greeted at the door. Our consultant Nicole made this 1 hour trip worth it. She brought us so many amazing flattering options. She was very patient and knowledgeable. I found my bridesmaid dress. I will recommend others to this location.
Sham S: Had a great & memorable experience, especially as it was my first bridal dress appointment! Alyssa was absolutely wonderful! She made me try different dresses to figure out which styles I liked with so much joy and excitement. She also gave out helpful tips as she recently just got married too. Definitely would recommend her!
Michelle Hyde: I worked with stylist Lisa Hall and she was amazing. My daughter and I needed to find a dress for my sisters wedding and I needed to find a wedding dress, on short notice, for several valid and challenging reasons which would continue to be issues. Lisa listened to my concerns and was able to help me find dress that made me feel comfortable and made suggestions on how we could overcome the challenges that were specific to my situation. I was concerned that we would not be able to find a nice dress on such short notice, but she did. It has been a while since we have a attended a formal event, but she made us feel very comfortable about the process and addressed all of our concerns. I was also happy as my daughter found a dress and she hates dress shopping. So it was a win all around!!
Lauren Owens: Susie was amazing! After a few try on sessions with other retailers, I finally found the one and said yes to the dress! The entire team was incredibly helpful and I had a great time trying on. Susie was helpful with showing different options on bustle, straps, bridal belts, and shoes. Thank you, Susie! As a note - there is a great selection of bridal rompers and other white attire for other wedding events like engagement parties and receptions — which is super helpful and good to know, since I’ll be having a reception at a later date, after my micro wedding ceremony. Everything is reasonably priced and I was WAY below my budget — so I’ll have more to spend on the honeymoon 😊
Emily Doxtator: Highly recommend! This was my first ever bridal shopping and it could not have been better. The store had a huge variety of styles and i was able to try on many different styles. Christine was my stylist and she was so attentive, helpful, and creative. She really listened to my feedback and continued to provide different dresses that matched my desired style. Her expertise also brought new perspective that I would not have ever considered. She was both incredibly professional and kind. Thanks to Christine and David’s Bridal for making this experience a truly wonderful one!!
Yaquelin Lemus hernandez: I book here my 2 wedding dresses and my bridesmaids they all buy the dresses from here as well. Everything went great until yesterday when I went to pick up one of my wedding dress with the alterations department my dress WAS NOT THERE, THEY LOST MY DRESS!!! i was there since 1pm till 3pm and they couldn’t find my dress. The alterations manager besides that they couldn’t find my dress she didn’t said anything , she didn’t offer me no other option, she only told me that she had been looking for my dress since the morning and she couldn’t find it. Few minutes later Emily the manager started helping her and she came by to talk to me about the dress and offer me options to get another dress even though I needed the dress for the same day of the pick up, I appreciate her stepping in and helping me. I was not able to get another dress because it was not what I wanted. But I appreciate her trying to help Me . I left the store really disappointed, mad and sad, with no dress for my photography session that I had that day , my hair was done already. I just had to pick up my dress and head to my make up appointment after it was my photography session. I lost all that due to alterations department losing my dress. I didn’t make any drama or any problems while I was there , I didn’t yell or cuss any body. I only took my self and my money back to the car and left with no dress. But after this I will never be going back there for another alterations appointment. What happened with my wedding dress was so wrong my wedding is in one day. And now I have to look for a new dress. I do not recommend the alterations department from this location:
Response: Hello Yaquelin. We cannot apologize enough for your experience. We pride ourselves on providing organized and professional services. What you described is unacceptable and we are truly sorry for any inconvenience caused. We will be looking into this matter further with the management team and invite you to reach out at DBcares@dbi.com (Attn. Springfield) if you need further assistance. Thank you, Ellice J.
14. H&M HOME
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346 reviews
Address: 3222 M St NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 10AM
Telephone: (855) 466-7467
Business type: Clothing store
Web page: https://www2.hm.com/en_us/home.html
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H&M HOME: what do users think?
Carina Palomino: the stores great and they have great clothes and all other than the fact the the changing rooms are closed. what’s the point of going to a clothing store then buying something and it dosent fit you? i saw several people go up to the blocked off charging rooms and turn back to see them closed. please open the changing rooms it will stop people for wanting to buy clothes
Swan Logan: Well . I was waiting behind two people On cashier line . I was the last on line . Until sudely the line start in the other side . Then the people on the other side saying that the line start here . Fine they let me in first . Then both of cashier only say” I can help who is next on line ? I go to the cashier and he tell me “ Man is pretty simple Line start here “. BUT he help the other people before me to the opposite side and he never said or correct anybody about the Line!!!! SO don’t make me feel bad. Next time make sure there is no two lines HM !!!!!!! Terrible Customer Service ever
TR4VL -Josh O-: Great prices but becareful the male workers open the curtains in the dressing rooms while people are inside... i saw a guy in his underwear because the worker had no idea what he was doing. Very surprised HM allows this kind of behavior in their stores. Improper management at this location becareful.
Lana: Terrible customer service. Came at 6.45 and they already didn’t let people in since they were closed. And I needed to make a return exactly on that day! Improve your customer service or hire more stuff, you can’t simply close the store when it’s officially still operating hours!
LaToya Conner: Please check your receipts. I had the young lady do a price check and she never took the item off. I called today and Liz, a manager, was very rude and hung up on me. Not only do I have to request a formal compliant, now I have to spend time and additional money to right the way I was wronged. They can pull cameras, look at inventory, or just plain ask the young lady at Checkout to verify the experience. I’m very disappointed seeing the amount of money I spend here. I pray everyone has a better experience.
KATHRYN Morgan: My grand daughter wanted to show me this store..It was very nice ... clean helpful staff
Marwan: Like any other H&M. Huge selection. Friendly and attentive service.
15. Ross Dress for Less
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
653 reviews
Address: 112 N Washington St, Alexandria, VA 22314
Schedule: Closed ⋅ Opens 10AM
Telephone: (703) 519-3840
Business type: Clothing store
Web page: http://www.rossstores.com/
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Ross Dress for Less: what do users think?
Cindy Ly: The store looks a bit run down, but if you have time, there are some great deals here. There’s a variety of stuff you can choose from.
Mais K: SO RUDE AND UNPROFESSIONAL. I tried to exchange items for which I lost my reciept and the cashier literally asked me how I passed the LSAT if I was so irresponsible as to lose my reciept?? And the manager just stood by and listened??? They were extremely patronizing and basically made me beg them just to go through the process of exchanging my stuff, which is PART OF ROSS POLICY! They tried give me $50 store credit max, even though my items cost $250 bc “they didn’t want to” exchange all my items. I was actually shocked I was bargaining with them to abide by the policies at all other Ross locations - or to just be decent with me. I asked the woman the price of something and she said “do you think I’m slow????” And I was like WAT is happening lol - one of the most unprofessional and rude encounters I’ve had with a person, much less an employee!!!!!!!!
Dan H: I will say this is a unique ross- Street parking “paid” The store is small to other locations- however they do have good finds inside, found a bunch of big and tall tees under $7 each! The jewelry was sorta plain and basic house goods were decent, no furniture- worth visiting.
Carole Klaue: Very nice deals. Four stairs to get inside as sunken shop zone. Nice prices and grandkids found some nice clothes. No masks required.
Matthew Garten: Lots of name brand at a bargain. Efficient,helpful staff. Very well set up for social distancing.
Brittany Walker: I have a mixed review of this location because I am always able to find dresses at bargain prices being a size xl. On the other hand, I never find fashion forward shoes here, and all of the body spray I like never has tops. Cant win them all I guess.
16. Banana Republic
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100 reviews
Address: 601 13th St NW, Washington, DC 20005
Schedule: Closed ⋅ Opens 11AM
Telephone: (202) 638-2724
Business type: Clothing store
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Banana Republic: what do users think?
Marla holland: Great deals ,the staff is amazing willing to help you find whatever you need..and did I mention plenty of deals
Jenny O’Neil: The store itself has a small selection. My review is mostly about the unfriendly and i knowledgeable staff. I visited today 12/6 at noon. I went to this store knowing that banana was having a sale 40% off everything and an additional 20% off for card holders. That’s a good deal. First, I asked someone where the petite sizes were, they told me they didn’t carry petite in store. That was a lie because I saw a few petite sizes particular the blazer I bought. My next issue and pet peeve when shopping is when the store employees wants to deny you on discounts. Before purchasing my blazer I wanted to confirm the additional 20%. The cashier said no sorry we’re not doing that. Another lie. I had to search the website, pull up the details and even then they told me it was just online after I showed them the fine print that said IN STORE AND ONLINE FOR IN STORE USE CODE BRCODE! Finally, they said they would “just give it to me” except when I looked at the receipt, the code worked and it marked the 20% off. Stop making us beg for the discounts that we’re entitled to.
Ele Palazzolo: I love this shop! Their sizes are accurate. I have been in Banana Republic in Berlin and London and they are all the same everywhere. You kind of know what to expect and is always right. The staff is also helpful and dedicated.
Mar Would: Staff was great, dressing room are open, sales are amazing.
Joseph Raczynski: L shaped store which has more female stock than male. Everything was very well ordered. Always feel free to reach out to me on Twitter @joerazz
Titaness Themis: Been there a few times...usually not the most pleasant experience...the worst one was yesterday when I went in to buy two dresses and I asked about military discount. The cashier said that it usually does not work with the extra 40% off promo, but she would try. She entered it manually and I got the military discount on one dress and not the other. When I asked why that was, she gave me at least 4-5 versions as to why, which neither made sense. The discount applies to the whole purchase and not to an individual item according to her, so any further explanation is useless. I had to ask for a manager to step in because the girl just did not what she was talking about it. The manager was very courteous and gave me the discount on the other dress as well. She further explained to me that military discount does not apply to the extra 40% promo, but she did it for me anyway. I appreciated it that. In the future, it is best to say flat out it does not apply and not do it.
Mark Dunkum: I found some bargains in clearance. The staff is friendly and helpful.
17. Royal Gemz
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22 reviews
Address: 11726 Washington St, Fairfax, VA 22030
Schedule: Closed ⋅ Opens 11AM
Telephone: (703) 282-5309
Business type: Bridal shop
Web page: http://www.royalgemz.com/
Near Royal Gemz:
- a 1,296 meters away centers for mentally disabled people in: Hopewell House For Independent Living
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Royal Gemz: what do users think?
Anusha Agarwal: I met with Nausheen late last evening, 9.30pm. Her collection is stunning! My mom and I liked so many outfits. We went for 1 and bought 3! She is extremely sweet and made some great suggestions. Absolutely no pressure to buy anything and I tried on many dresses. The boutique is large and a whole bedroom as a fitting room. Fabulous experience! I will definitely come back for more!
Sara Khan: Absolutely love working with Nausheen for my bridal outfits! She did a fabulous job at making 2 dresses completely custom made for me.
Ahmer Ibby Ali: The owner Nausheen is a very sweet person, showed me Kurtas for men via FaceTime & sent me pictures through text, met up with her a night before EID, during Covid at 9:30pm, had everything ready for me, & the quality of the Kurtas are actually great.
Response: Thank you for your Kind words and for bring a Royal Client!!🙏😊
Sruthi R: Great selection of clothes and owner takes custom orders as well. The quality of the work on the clothes are good. Fast and clear communication. A great place to buy clothes from despite the high prices.
Nauveera Khan: Beautiful collection at reasonable prices, wonderful experience with trying on clothes and an absolute gem of a person!
Juan Bermudez: (Translated by Google) Favorite place for my prinsesas (Original) Lugar preferido para mis prinsesas
18. Gucci
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
215 reviews
Address: 1000 I St NW Suite 102, Washington, DC 20001
Schedule: Closed ⋅ Opens 11AM
Telephone: (202) 795-7950
Business type: Boutique
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Gucci: what do users think?
Camille Stewart: decent experience while at the store but the team forgot to provide me with a recommendation for a leather shop that could add a hole to my belt. (No big deal) I have tried calling and emailing since that visit to get some support to no avail disappointed with the follow on support .
Heather Davala: Joey was an absolute pleasure to work with. She was able to assist with my purchase for shoes and a watch. She went above and beyond. Highly recommend this location and ask for Joey.
Neveen fayed: Worst store and service ever, when you pay $3500 on a bag and you try to return because you don’t like; it they said it’s past the two weeks, by only two days. So you can’t return it. And the manger in DC store is so rude don’t ever think to go there!!!!!
Kulpramote Pakthomnak: They give me the old bag and broken box. I will never go back to this store again.
Christina Cai: The sales doesn’t have good service. And the product I bought only one month then need to send to repair. Wasting my time and without apologize and good service.
19. Nordstrom
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
1251 reviews
Address: 1400 S Hayes St, Arlington, VA 22202
Schedule: Closed ⋅ Opens 10AM
Telephone: (703) 415-1121
Business type: Clothing store
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Nordstrom: what do users think?
Rasha Sharif: I go there a lot to return my online orders or exchange them. I rarely will ship to be honest in this store. The customer service is ok and they let you self validate for the parking. I just find it easy for me to find what I want online then try it at home, keep what I like and return what is not working.
Breda Purdy: We went to Nordstrom to shop but found a gem: their restaurant. Everything we had was amazing from sandwiches to salads. I could not believe how wonderful the tomato soup tasted. The staff there could not be nicer.So glad we happened to wander in. Highly recommend.
REALTOR: In January I received an email for 50$ off of my next purchase and I have yet to receive it from Nona Parker. I have emailed her and spoke to her over the phone and still no code. 50$ may not be that much to some but it definitely helps when you have a cart full of items please don’t send emails if you aren’t going to follow through with them.
Response: So sorry to hear this! Would you mind sending us an email at dgtlstrrvwsmb@nordstrom.com with a copy of this review and your preferred contact information? We'd like to follow up with you on this. Thank you, -Bee
Brandyn: I came here for one goal and was to get a pair of shoes. Richard from the shoe department was extremely helpful and extremely friendly. He was able to find the shoes I was specifically looking for order them and now are currently on my feet. Go see Richard he is the best dressed in the department
20. Macy's
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
2805 reviews
Address: 1000 S Hayes St, Arlington, VA 22202
Schedule: Closed ⋅ Opens 10AM
Telephone: (703) 418-4488
Business type: Department store
Web page: https://l.macys.com/arlington-va
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Macy's: what do users think?
Rick Javier: Apparently, this building was one of the first department stores dated a century ago! It’s quite a sight for a Macys. I rated this store two stars because the selection was horrible. Not what I would expect for such a large store. Very basic.
Kev- keepingitreal: This store is some what clean. Macy’s offers a verity of clothes, shoes, jewelry, accessories and a host of other items at a reasonable price. Plenty of parking spaces in the parking garage but need better lights.
Hilda Kroll: Convenient parking and easy to get to by Metro. Three floors of housewares, linens, clothing for the whole family, cosmetics, jewelry, and more. Lots of sales throughout the year.
K H: I came to this location to return some cosmetics items that were not the best for my skin. I was helped by the two Fatimas. They were some of the most pleasant and professional sales associates I have ever dealt with. These two made my experience so enjoyable that I would more than likely return to this location in the future. I am so grateful for their outstanding customer service. I will likely return to this location although Tysons is closer to home for me. Thank you to both Fatimas!!!
Wittynpretty Pretty: This macys made me want to shop inside stores again instead of online. It was clean and well organized. My ONLY problem is there was a VERY RUDE male cashier/ he looked Ethiopian in juniors section upstairs near the clearance and dressing rooms. That was talking to what im assuming was a family/ friend in native tongue for 10 minutes.. she wasnt checking out or anything. I stood there awkwardly waiting to check out when they FINALLY finished talking he rudely pointed and Said go over there. He pointed to NOWHERE and was content with himself... I ended up walking around and checking out with some pleasant ladies in customer service though.
