Best Bicycle Shops And Workshops In Washington Near Me

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Karla Zimmerman
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1. Eric's Mobile Workshop Bike Repair

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90 reviews
Eric's Mobile Workshop Bike Repair
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer service
5

Address: 18th St NE, Washington, DC 20002

Schedule: Open 24 hours

Telephone: (202) 302-1925

Guy: Bicycle repair shop


Review: "Eric’s Mobile Workshop Was The Best 💯💯💯"

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Eric's Mobile Workshop Bike Repair: what do users think?


JuDonn DeShields: I ordered two bikes and was looking for someone local who could assemble them for me. I had a bad experience with a well-known bike store recently-- and wanted to go in a different direction. Enter Eric. Communication was on point from the start. Once he arrived, Eric got right to work and worked quickly! He completed my 2 bikes in less than 2 hours. Once complete, he walked me through all of the things he did, the parts that the company failed to include, and ways that he could help to make it right. All told, I'm really happy that I went with Eric. He's down to earth, serious and knowledgable about bikes, and looks out for his clients. Highly recommend him and his services! Happy customer.
Response: JuDonn, thanks so much for the review. Enjoy the bikes and keep in touch for further repairs!

Angela Gladue: Eric is kind and courteous and very professional. He assembled my bike in a short amount of time and provided all the tools to get the job done. I am extremely happy with the outcome and would recommend Eric's services if you're in need of a great bike assembly or repair. Thanks for your help Eric!
Response: Angela, such a pleasure meeting you. Thanks for your music recommendations! ☺️

Megan Wiegand: Eric did a fabulous job tuning up my bike after two-plus years of pandemic neglect. I haven't had the best experiences with some of the other bike shops in town, so Eric's clear communication, friendly demeanor, and straightforward explanations for what needed fixing were a very welcome change of pace. I'm now a loyal customer. Highly recommend Eric!
Response: Megan, thank you for this kind review. Please don't hesitate to reach out if you start having any issues at all.

Dallas Kiefer: After many issues of dealing with bike shops doing the bare minimum on my Kona Hybrid, I decided to reach out to Eric for a tune up, new chain, and new pedals. Eric offered extreme flexibility to bring my bike to him for repairs. I was very patient since previous reviews stated that his work is very thorough, and they were nothing but right! Eric maintained great communication along the way through text. He did an excellent job at the tune up, and chain and pedal replacements and provided me with insightful feedback of how to maintain the longevity of the bike. Best part, I paid less than what I would at some of these bike shops I have taken my bike to. Eric does honest work and is such a nice and humble person. Highly recommend using him for any of your bike's needs.
Response: Dallas, thank you for the kind review. Please reach out again in the future for further assistance!

Aimee Norwood: Eric traveled out to Loudoun County to tune-up all of our family bikes. He was super professional and clearly exceptionally knowledgeable about bikes. He knew quite a bit about each of our four different bikes. He was interesting to talk to and I appreciated the care he took with each of our bikes. I will be highly recommending him to all my friends needing bike repair and tune-up.
Response: Aimee, thanks so much for the review! Such a pleasure meeting you and your family. Keep in touch!

Saaj Visaria: Eric did a great job on my bike and also provided recommendations for future upkeep that I hadn’t considered. This convenience is so fairly priced, I’ll be sure to contact Eric for any other issues I have with my bike!
Response: Saaj, pleasure meeting you today. Glad I could take care of these issues for you. Please reach out again in the future if you have any other repair needs.

Boluwatito Oladeinde: **edited Eric deserves all the 5 stars possible. He reached out to me after seeing my earlier review and we were able to set up a quick appointment for a convenient time for both of us. He was really kind and understanding. He got my bike assembled and used some of his personal items. His price was also really fair. I had a great experience 10/10 would recommend —- I haven’t been able to utilize Eric’s service yet but from the general review, I can conclude his services must be good. I will suggest that he kindly updates the address listed on google maps because the address routes me to a residential apartment and I have come there twice now just as a waste of time. I would also suggest if he could hire someone (or other people) to manage his communications because it sucks to have to wait multiple days to receive a reply back to your text and also be never able to get in touch with him via calling within his working hours. I really want to be a regular customer at Eric’s but it’s very frustrating to be unable to get in contact with him via call or text. I will update my review (to the 5 star i believe he deserves) once he gets back to me and helps me with my bike! :)
Response: Bolu, thanks for the review! Glad I could help out.

Romeo Arahan: Eric was easy to communicate with. He regularly updated his whereabouts and arrived at the expected time of appointment. He did not mind that I was watching while doing the tune-up. In fact, he was amenable to that and started explaining how each part could affect the speed and longevity of my bike. I was very satisfied with the overall service and I will definitely book him again if I encounter issues with my bike!
Response: Romeo, thanks for the kind review! Glad I could help.

roger depaz: Eric was very friendly, knowledgeable, and professional when fixing my e-bike! I would call him again in a heart beat! I would also recommend him to anyone looking to get their bike fixed! Thanks, Eric!
Response: Roger, thanks so much! Good working with you.

Carol Bruna: Eric it was such a pleasure to have you work on my E-bike! I thought it was done for and then enter Eric! He was able to fixed it and literally save my life! I highly recommend him to fix anyone’s bike. Thank you very much!
Response: Carol, thank you so much! Pleasure working with me.

2. BicycleSPACE- Ivy City

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188 reviews
BicycleSPACE- Ivy City
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer service
5

Address: 1512 Okie St NE, Washington, DC 20002

Schedule: Closed ⋅ Opens 12PM Thu

Telephone: (202) 853-9390

Guy: Bicycle Shop


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BicycleSPACE- Ivy City: what do users think?


Alex Martin: Leave it up to the wonderful people of Washington DC to complain about “rude” behavior. Maybe like one dude in the back was a douche but at least he was an honest douche. If you appreciate radical honesty then this place is worth a visit. Also Justin new kid training had great insight to give when it came to my curiosity about fixed bikes. Last but not least the owner made absolute sure my bike fit my body size, far more than the competition ever did. Will send people to this location for sure.

Louise Pocock: I’ll preface by saying I’m not a bike head but went to this shop in my neighborhood after moving to DC because I wanted to make biking my primary mode of transport. These guys spent hours listening to what kind of bike I wanted and how I planned to used it and explained all my options and answered all my questions patiently and thoroughly. I not only bought a bike but learned a lot about bikes and how to take care of them. They got me set up with all the practical locks/lights/fenders etc for a very reasonable price. When I wrecked they fixed it right away and for free (no replacement part needed, just my fenders reattached). I have been back several times for other little things and they always help me right away and keep me riding. I love my bike shop!
Response: Thanks, Loise! We love taking care of folks & their bikes and glad we helped you integrate cycling into your daily life! Hope the next time we see you it'll be for a ride & not a repair!

Mike Carr: Many bike shops are plagued with pretentious staff. This is NOT the case at Bicycle Space. The employees are all super friendly and helpful. As an added bonus their location in Ivy City is easy to get to from most parts of DC and there is almost always easy parking right out front. This shop also sponsors many fun bicycle events in the area, such as the Saturday Cupcake Ramble lead by Lionel!

Patrick Macy: Unmatched Integrity. I have been searching high and low for a touring bike. I have been to many bike shops in Maryland and DC which pushed me to buy gravel bikes that didn't fit either me or my budget. Rob pointed me to the Surly Disk Trucker. But, they only had 2. One was a tad too small, the other was a tad too big. He said I wouldn't be happy with either and recommended I keep looking. Knowing the exact right size to look for I called all over the DMV and fond one. I bought it from that other store. But THIS is my new bike store. They have a customer for life because of the bike they did not sell me. Integrity matters. Thank you.

Jessica Long: I was in the market for a new bike for commuting and racing as I start to get into triathlon training. The staff there was very engaging, kind, and knowledgeable. Definitely recommend it!

Julia Lo: As others have mentioned, slow service and poor communication. I came in for a quick/on-the-spot repair but halfway through the repair the bolt on my front derailleur broke off. I was told that the mechanic would take a look at it the following week to see if he could get the bolt off, or if we had to order a replacement. I checked in periodically and was often told that they would get to my bike and provide an update "later today" and "tomorrow". Long story short, my bike was at the shop a little over 3 weeks. I would have appreciated an honest and realistic time estimate from the beginning. My brakes, which were replaced during the visit, were also squeaky when It came back to me. I would return to the shop only to have the squeaking return after after a day or so. The mechanic often talked trash about REI, but in my opinion they have not proven to be any better.

Nick Webster: BicyleSPACE is a wonderful, friendly, downtown bike shop. I stopped in to look around and a knowledgeable staff member took the time to show me around in a no pressure manner. When I am in the market for a new set of wheels, I will be in.

Lee Jahnke: BikeSpace DC used to be my go-to Bike Shop. These guys worked with you and offered options to fix things. Their repair times were honest. But in the last few months, these guys have cut corners as they deal with being overwhelmed from the pandemic. I've gone by the shop for parts or quick fixes and been told flat out "No". As in "No, we can't repair anything right now". and "No, we don't think you should install that part." This attitude isn't so much "Hey, we know better." but "We just don't have the time for you. Essential repairs only" So, save your time and money from trudging out to their remote location and go to a bike shop closer in.
Response: Hi Lee- Sorry we weren't able to help you with the part you were looking for yesterday, but as discussed, we'd have to see the bike (in this case wheel) you were attempting to get the part for in order to match the compatibility as there are multiple configurations that can't be freely swapped out. Also, as discussed, we rarely stock & frequently remove the part you were inquiring about from customer's bikes as it can lead to more problems than it solves if the bike is properly adjusted. You were also referred to another potential source for the item- hope you were able to find it or feel free to come by w/the bike/wheel & we can see whether we have exactly what you need or are able to order it for you, which can also be a challenge (along w/many other things) in these covid times. Thanks & Be Well!

Marc Pulliam: Not sure how they have 4 stars. These guys are very unprofessional. No type of customer service I call and ask if they sold bike pedals the response was were a. Bike shop how rude. Ordered a bike and had it shipped to be assembled which should had only taken a minimum of two days. My bike has been there over a week and all they can tell me is that they are backed up because there mechanic was tboned. They said they would follow up but I have not received any follow ups. At this point it will be faster to cancel my purchase and have a bike shipped to a different shop. No focus on customer service here don’t say you wasn’t warned

healthy healing: They took us right away we came in with two bikes. The rechained my daughter's bike. Checked my inner tube. Gave us an estimate if we need an innertube in the future. Sent us on our way. Welcoming, reasonable, angriest service. Highly recommend these guys!

3. Upshift Workshop

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4 reviews
Upshift Workshop
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer service
5

Schedule: Closed ⋅ Opens 12PM Thu

Guy: Bicycle repair shop


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Navarro Quintero: Leah did maintenance to my bike and fixed the shifts of my wife's bike. My bike is working much better! Great service, well priced when compared to what is charged in bike stores, and with the convenience that she comes to your house. Totally recommend her.

Rohan Bhargava: Leah is great! She's passionate about urban cycling and makes learning about bike maintenance + getting your bike fixed up extremely easy and convenient. Couldn't recommend highly enough!

Keegan Bursaw: Fantastic! Between work, toddler, and crazy times, finding a suitable slot to get one of our bikes tuned up felt next to impossible. Especially because it gets used and being without it is no fun. Solution? Leah! She showed up with her cargo bike, tools, and everything she needed. (For COVID times, it felt 100% safe too). Tuned up my brakes and dialed in the lever pull, adjusted shifter cable, trued wheels, and caught/corrected problems on my rear hub that I didn't even know were there. The bike rides better than it has in years. She even showed me some small adjustments I can make on my own if issues arise with brake pads, etc. It was nice to interact with a mechanic who treated me as an equal and paid attention to the smallest of details. I highly recommend Upshift Workshop to anyone looking for bike work - you won't be disappointed. Very pleased and will be booking another appointment soon for one of our other bikes.

4. Conte's Bike Shop

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174 reviews
Conte's Bike Shop
Location
4.8
Prices
4.9
Product Quality
4.8
Establishment
4.8
Customer service
4.8

Address: 1412 Q St NW, Washington, DC 20009

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 387-2453

Guy: Bicycle Shop


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Conte's Bike Shop: what do users think?


Simulation (MorningStar): The only reason I am giving this place any stars is because of the great customer service. But I’ve reviewed another location and almost gave this place the same energy. Honestly regret giving this place a chance based of other locations. I just don’t understand how I’ve brought several bikes with mainly the same issue… bottom bracket or lock ring. It’s like they can’t tighten bolts correctly. The only good repair I had was them making sure my handle bars didn’t move. But when it come to a lock ring. This place sucks, I mean yeah I ride fixed, yeah my bike has no brakes. But why is the rest of the bike a safety concern. Ohhh because kids working on bikes older than them. Yeah this place has seen the last of me after this last issue which was dangerous considering how and where I ride. I won’t allow this place to kill me
Response: Hi, Kamaal. First off, thank you for your kind words about our customer service. We're happy that doesn't go unnoticed. We all know that a bike messenger's bike can be put through the wringer. Things break frequently. Good quality components will help avoid this. If you would like to speak to one of our stores about installing some good quality components that can take The use that a bike messenger puts on a bike, we would love to be able to help you out. We can recommend the best products that will be the most durable for you. Hope you'll give us another chance!

Brent Nussbaum: I now know first hand why Conte’s was chosen as America’s #1 bike shop by NBDA. After attempting to work with several other bike shops in NOVA, the Falls Church Conte’s team was the only shop that invested in me as a customer and went out of their way to work with a bike manufacturer they didn’t even have a contract with at the time. The provided with with updates on their efforts and eventually successfully helped me with getting this beautiful new frame. They communicated the shipping details, checked in during the wait time and notified me the day it arrived to the shop where I was able to inspect it right away. I easily scheduled the frame swap and they finished the swap in the same day that I took the old frame in. I couldn’t be happier with this experience and the service they provided me. I now look forward to riding with the shop during their group rides. I highly recommend Conte’s if you’re considering a new purchase or in need of bike maintenance.
Response: Thank you so much, Brent! This is an amazing review and really helps our team know their hard work doesn't go unnoticed. Thanks again and see you soon!

Eric Weissman: I got a flat on my commute from Takoma Park to downtown DC this morning. I locked my bike up near Conte's until my lunch break then had them replace the tube. Turns out the front tire was worn out and needed to be replaced. Then we decided to do the rear tire, too. While my bike was up on the stand, the mechanic did a once over, tightening this, lubing that, adjusting this, fixing that, all while I waited. I rolled out of there on a nicer bike at a very fair price. Great customer service. Delighted.
Response: That's what we're here for! Happy to help and hope to see you again soon, Eric!

James Watson (Jimmy): I go there to get my bike fixed and they always do a great job. Keon is always extremely helpful and tells me what’s needed, he assist me in the most professional manner and does great work on my bicycle. Their music selection is just as good as the service. Thank you to the staff at this shop, every experience I have is a great experience!

Mike Crockett: Great experience overall. The folks working here are honest, hard-working and helpful. I just needed a tune-up on my bike and looking online I decided I needed the Annual Service. After going in and talking to one of the employees, he actually told me it was unnecessary based on how good the condition the bike was still in, so I opted for the less-expensive Semi-Annual Service. In addition, they got the bike serviced two days ahead of schedule. These are good people who actually prioritize customer needs instead of making a quick buck. Highly recommend

Reda ABOUTAJDINE: I was already using their outside installed pump, which allows customers to access it even when the shop is closed, so I already had a good opinion, but my experience replacing an air chamber further convinced me. Great service, I especially appreciated pricing the transparency (I was given an estimate beforehand). Overall, very helpful and polite staff.

Chris Marker: Stopped in on a whim because I was riding down Q st and I needed some chain lube. In the process of showing me how to properly lubricate the chain, the mechanic discovered that my back wheel was (badly) off kilter and was able to get it quickly fixed while I went and got some lunch. Fantastic service!

Estelle Dauchy: I love this shop and I feel so glad that they are conveniently located, not far from Dupont or Logan. I was helped by Emily, who is super knowledgeable and professional. She obviously knows the variety of bikes and their features, and asks the needed questions to assess how we relate to our bike, in order to provide the best and most fitting advice. This is my second nike bought at Conde (with the store service warranty). My first bike was unfortunately stolen after 8 months. Emily helped me find my new bike and advise me on the best way to protect it from theft. The whole Conde team is very professional, and helped me add the additional parts that I needed on my new bike. I highly recommend the Conde store.
Response: Thanks so much for the review, Estelle! Happy to have you as a customer.

Claudia Spain: So I'm in DC visiting a friend. We're walking around and all the sudden we notice that one of my front wheels of my manual wheelchair is missing a nut & bolt so my wheelchair tire is sideways and can't use it properly. It's Sunday so everything "medical" or "wheelchair repair" is closed and I'm like ok GREAT now what....WAIT! Let me call a bike shop!? Called Conde's and they said they weren't sure what I need but they'd be able to figure something out if I bring it in and they did!!! Amazing service and definitely helped me out in my time of desperation. I can't thank them enough!! 💜💜💜💜💜

Jesse Zukerberg: The employees at this Conte’s location we’re not knowledgeable. Further, they worked very slow and didn’t not display customer service. I do not recommend this shop if you want quality service in a timely manner. The Cathedral heights location is always good though.
Response: Hi, Jesse. We apologize for your experience with us in Logan Circle. Unfortunately you stopped in when we had just two employees working in the shop and we weren't able to stop the other tasks we had in progress to get your bike worked on and get you back out the door in a matter of minutes. We look forward to welcoming you back at any of our locations.

5. Bicycle Pro Shop

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152 reviews
Bicycle Pro Shop
Location
4.3
Prices
4.3
Product Quality
4.4
Establishment
4.3
Customer service
4.3

Address: 3403 M St NW, Washington, DC 20007

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 337-0311

Guy: Bicycle Shop


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Mike Jones: Long time quality shop in DC, been going there since 1996 when I was a bike messenger and racer. Stopped in today to get some new cleats, and grabbed some energy gels, new gloves, and got a great deal on some aero water bottles from the manager Garrett. Got everything I needed for upcoming race quickly and with friendly helpful service. Thanks a lot!!

Humberto Murati: Last Saturday stopped by the shop to get the front tyre fixed. After a couple of miles the front tubeless Schwalbe had a pinched. Job was done perfectly. I was able to ride back to Old Town Alexandria, confident that the tyre will not be an issue. Thanks guys for the awesome friendly customer service and the great job fixing the tyre. Humberto Murati Owner Murati Titanium Bicycles LLC #muratibicycles
Response: I am so happy we could help you out! Let us know if you ever need anything in the future, and keep up the good work on those frames! Keep an eye on this guy folks.

Michael Kelly: Bought from Giants website, shipped to the store and they were the most professional and courteous staff. Bike was built and ready to ride the next day. I would highly recommend getting a bike here, staff was knowledgeable and were extremely professional.

Nikolay Sandev: Super knowledgeable and highly skilled mechanics. Provided me with great advice and answered al my questions. Put together my dream bike perfectly. Highly recommended shop if you're a cyclist in DC!
Response: Thanks for showing us some love Nikolay! Ride safe!

OSCAR CLONINGER: Technician Will White rocks! Friendly and didn’t lord over me with his knowledge. Don’ know about the other team members but I would go back and pay for Will’s help anyway! FYI: in and out in a jiff when I dropped my bike of: the shop wasn’t super busy when I dropped my bike off!

Alan Raeder: I stopped in the shop this past summer needing a specific chain tensioner for my single speed and Dave went above a beyond to get me set up with one. I was taking a rest day in the middle of a bike tour and working on fixing a few things on my bike. I visited/called more than 8 shops with no luck. I met Dave at Bicycle Pro Shop and after learning the shop did not have the part, he mentioned he had a used one at home. Later that evening, Dave met up with me and I got the part I needed to keep going the next day as planned. Really helpful and appreciated!

Andrew Moore: Absolutely great service from Garrett here. I’d been having an ongoing issue that another shop wasn’t able to identify or fix. It took Garrett minutes to figure it out and the bike is 100% again. Highly recommend.
Response: Andrew - Thank you so much for taking the time to write this review. I look forward to your next visit at the shop. Enjoy the holidays!

Ferris Bueller: Went in as Im traveling and was looking for something in a bind. It wasnt the fact that they were unable to help me, but it was a whole vibe.... in a bad way. Can't see myself ever going back in there. And I love bike shops!

fgjewett: Best shop in the DC area, I bought a road bike and had such a good experience that I bought a mountain bike there too. The staff are easygoing and knowledgeable; they are a great shop for the mid-to-High end merchandise. They’re not snobby or elitist like other high end places can be. Every purchase comes with a free fitting, which is a $100 value. They also provided free adjustments for a year which was great.
Response: Thank you for the review! I hope you're enjoying the bike!

Jimmy Russell: We love the customer service very informative upfront and honest. Very impressed with the bike feels good rides smooth and good. Very light for a Hybrid Bicycle.
Response: Thank you for the kind words Jimmy! Please don't be a stranger if there's anything we can help you out with. Ride safe! Garrett

6. District Cycle Works

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50 reviews
District Cycle Works
Location
4.8
Prices
4.7
Product Quality
4.7
Establishment
4.7
Customer service
4.7

Address: 2603 P St NW, Washington, DC 20007

Guy: Bicycle repair shop


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District Cycle Works: what do users think?


Otilia C: Very appreciative of Matt’s help with my bike. Not only that he knows everything about bikes, but he takes the time to share with you what you need to get the most from yours not always faithful friend – the bike. Moreover, he has the patience and skill of teaching you naturally, as if getting to know your bike would be as easy as drinking tea. Matt worked on my bike in the shop, and we also had a bicycle fit session. He impressed me with his passion for bikes and anything connected to them, like the customized bike saddlebag he put together. He knows everything, fixes everything, thinks out of the box, and makes the experience comfortable and pleasant. On top of everything, he also understands environmental sustainability and weaves it into his work where possible.

Will Shilton: Excellent service. I made an error with a DIY repair. Matt had it sorted within 45 minutes, and gave genuine and helpful advice during the appointment. No brainer for bike repairs.

Daniela Ochoa Diaz: District Cycle Works team, thank you! I left my Specialized Secteur Sport with them for repairs - a bit of an overhaul, after riding it for 4 years. Thank you for repairing the bike in such a way where I feel how great it must’ve been when it was new. Did a 50 mi climbing ride with it and it’s never felt as amazing as it did this weekend after your work. Thank you Matt and Simon for bringing life back to my fav bike.

Mohamed “Moe” Elyaouti: Awesome shop conveniently located here in Georgetown. I can smell the enthusiasm for bikes the minute I walked in. Very hospitable. Thanks for the help!

Aisaku: Rebuilt a very customized build after the frame needed inspection after an incident. I didn't have the time to rebuild it myself and I wasn't sure who to trust with it. I have standards for prescision with my builds that are rarely ever met by shops. The bike came out better than when it went in. Extremely impressed and I will be back!

Jennifer Ellis: So with Covid and all I wanted to get my bike brought back to safety. The gears shifters were off and there was years of neglect. These guys got my bike back to functioning. Quality work reasonably priced. Highly recommended!

Ahmed Zuhairy: Needed a rear spoke replaced on my training wheel set and came here at the suggestion of a riding buddy. They told me it would be about two days. Sure enough two days later I got an email saying it was ready. $30ish total and the wheel was as true as could be. After working in a few bike shops in college I have taken issue with the quality of the work from some shops in the area, but I will definitely be returning back to District Cycle Works based on what I saw and experienced. Top notch!

Caleb Snow: Positive: Professionalism, Quality, ResponsivenessPrices are pretty standard for repair work, maybe even a little cheap considering they're located in Georgetown, but these guys are great with customer service and quick repair work. Bike was not rideable when I brought it in and within a few hours they had it riding smoothly.

Mike Braaten (Mike B): Good neighborhood shop; had what I needed in stock. No muss no fuss. They're mostly set up for repairs with 3-4 workstations. I still ride a fixie so I don't need much in the way of repairs but if I join the derailleur club this will be my spot.

Nathan Lucy: Staff are professional, knowledgable, smart, and very easy to talk to about bikes. These are true craftsmen—lots of pride in their work. Great customer service and communication through my repair. I took an old Trek aluminum frame road bike I've been using as a commuter. Colin took care of its creaky cranky and walked me through everything he was doing. He was efficient but didn't overlook anything. He ended up fixing a few small things along the way. Overall I'm very pleased and happy these guys are in business.

7. Conte's Bike Shop

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183 reviews
Conte's Bike Shop
Location
4.6
Prices
4.7
Product Quality
4.6
Establishment
4.6
Customer service
4.6

Address: 3410 Wisconsin Ave NW, Washington, DC 20016

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 391-0804

Guy: Bicycle Shop


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Conte's Bike Shop: what do users think?


Emmalynn “Big Gurl Lady E” Sharf: For starters I wish I could give zero stars. I came back a week later to find out the refund from a bike I was interested in and put money down that Contes never refunded the money. Then in turn which meant I had to travel back to their store to see what was going on. Now the second time finally I got my refund. Then I went got my son a little bike as pictured below and I wanted to see how much it would cost for assemble the clerk labeled the bike as child single speed which is not correct and wanted to charge 3x times the amount then the bike being worth which is $26.99. For a parent to get this bike and then to take advantage of a women or a mother like that as a single parent is crazy when the clerks knew it would not take long to assemble. Look at google and you will see what a single speed children bike will look like. This bike below does not look like a single speed kind of bike at all. Never again shopping with or at Contes.
Response: Hi, Emmalynn. We take 100% responsibility for what happened here. We made an honest mistake in processing your return and we apologize for that. It may not look like it, but some of these children's trikes take a significant amount of time to assemble, so we have typically charged our "single speed" build rate as they both take a similar amount of time to complete. Knowing the issue you had with your return, we should have done a better job working with you on this item and again, we apologize for that. If there's anything we can do to win your business back or if you'd like to discuss this further, please reach out to d.rodgers@contebikes.com. Thank you!

Jeremiah Johnson: My bike is literally better after having had it serviced in Cathedral Heights Conte than when I got it directly from the factory. The store manager and Noah were extremely helpful and patient. They are customer service centered bike experts.
Response: Thanks, Jeremiah! Hope to see you again soon!

Fred: Wonderful service… Joe and the team are true professionals. Prompt, efficient, and very courteous - they kept me posted on the status of a repair and stayed open late so I could pick up. Best bike shop in DC hands down!
Response: Thanks so much, Fred!

Justin Miller: I bought my son’s birthday bike here. The team was very helpful and supportive. Great communication, no ego, and patient. The mechanics added customizations that I requested, and had the bike ready for me a day later. My son was so happy with his new bike. Can’t praise or thank Conte Tenley enough. And for dad, I saw a bunch of great gear I want to add to my kit, so we’ll see you again soon!

Hope Neyer: Had a great experience with a quick trip through Contes today. Both of the young men who helped me were pleasant, helpful and not condescending, which isn’t always true for women in bike shops. Reasonable prices and pretty good inventory, even with pandemic shortages. Super convenient to where I live, too. Thank you Contes!
Response: Happy to be there for you, Hope! Thanks for the review.

Bryan Underwood: I returned from a 2 year stint overseas in which my bike sat unused in my friends outdoor shed. Conte's was quick and efficient in scheduling annual service, it was less expensive than other shops, they gave solid and necessary recommendations, and did not suggest things I did not need at thee time (note: my brakes may sound squeaky but they do not need changed for a year). I had my bike back with a week turnaround-much faster than all the other shops I contacted. Excellent service! A great neighborhood bike shop!

dagboh: I had a sub-par experience at this shop when trying to get my bike assembled. I was told on two different occasions that it was ready. When I showed up the first time, my bike wasn’t assembled, and when I showed up the second time, they assembled someone else’s bike instead of mine. Beyond that, when I visited, it seemed like I was burdening the staff. Nobody came and asked me what I needed until I approached them, but they seemed fine approaching other customers. When I called about when my bike would be assembled, the person who I talked to (I think his name was Wayne?) seemed quick to silence me with an answer, which ended up being wrong. I enjoyed the service from the Conte’s Bike Shop in Navy Yard more. The person there was quick to help me fix the flat I had on my old bike and even did it the same day right as the shop was closing at 6pm. He was a friendly person (young Black male with glasses) who gave me some tips on how to maintain my bike, and even fixed the tension on my chain for free. I thought this service would be the same at the Conte’s Bike Shop on Wisconsin which I why I went there to get my new bike assembled. It seems I was wrong. When it comes to the labor, the bike was well-assembled and they installed the custom parts I ordered with the bike, which is why I’m still giving a 3-star review. They didn’t install the reflectors on my bicycle though, which is concerning. Edit: Not only did the aforementioned happen, but the pedal on the bike came undone on my first long ride! Was clearly because it wasn’t tightened enough... now the insides are stripped. Come on.

Hem Nelson: I've taken my bike to be serviced there twice. Nice staff, and efficient service. Much better (and quicker) experience than I had with a couple other local bike shops.

Killian Cervino: I really enjoyed getting my bike fixed here the employees are very fun to chat with and create a super welcoming environment!

Peter Jost: Knowledgeable, friendly and courteous staff made buying a new adult “comfort” bike a most pleasant experience.

8. Conte's Bike Shop

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352 reviews
Conte's Bike Shop
Location
4.7
Prices
4.7
Product Quality
4.8
Establishment
4.7
Customer service
4.7

Address: 1331 4th St SE Suite 107, Washington, DC 20003

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 558-9866

Guy: Bicycle Shop


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Conte's Bike Shop: what do users think?


Slav Gatchev: Super friendly customer service and excellent, professional work. I have taken regular and e-bikes there for service and also bought an e-bike from them. It has all gone super smoothly. They also bill conservatively (don't overcharge and quite the opposite). Good automated and phone communication/updates re order status. A very large airy showroom with plenty of elbow room. Very disciplined about mask use by staff and customers. All around perfect.
Response: Thank you for your review, Slav!

Sergey Zvezdov: Fantastic place, people and service! I am so happy that I got this place recommended for my cycling needs. I have a very specific and not common bike fitting requirement. Team handled it super well, easy and with great amount of details. I like professionalism of the team and easy communication. Since the fitting, 2 more bike maintenance requests were handled by the team. This is my place to go now in greater Charlotte area, even though I am far away from them. Thank you Conte team and special thanks to Andrew Lerner!
Response: A good bike fit is so important to enjoying your bike. We're so happy to have helped you along your journey and hope you get miles and miles of happy riding!

John Willis: Good honest people always willing to help. My partner and I have a couple of e-bikes and Conte’s has been a fantastic maintenance hub over the last year. They keep you riding year round. Kudos Conte’s, you’ve earned a loyal customer.

Darrel Perez: Went in for a quick "squeak-out" treatment on the brake discs and they came out serviced like new and in less than 15 minutes for a moderate price. All the staff is professional, knowledgeable, and friendly but Scott is the best, he provides timely service and complete information on the work performed and maintenance tips to keep your bike tuned up and road-ready. Thank you guys!

Angela Fogg: Excellent customer service. We went to get a bike repaired and they helped us find an e-bike that was a better fit. Everyone was helpful and no one was pushy. We walked around the store for a while at our own pace and asked questions many questions. Like I said great service.

Adam Pulford: Great Shop in DC! Scott Deans is the man, but for real - everyone at Conte's in Navy Yard I've worked with has been awesome. Highly recommend brining your toys in for fixing and tune ups when they need it!

Courtney Bryan: I went to get a bike fitting for my new bike, and Liz did a phenomenal job! She took her time to explain everything she was doing, and she asked me a lot of detailed questions to ensure she addressed all my concerns. I feel confident that I'm ready for biking season now. Thank you Liz for sharing your knowledge. My back and knees thank you too. Lol

Shawn “I_DRINK_MY_JUICE” D: I don’t normally do reviews unless I had a bad experience somewhere but Liz that took care of my bike fitting @ Conte at the Navy Yard location was the absolute bomb. Not only was she the bomb but everybody in the store was great!! The Arlington Va store was great and now great service @ the Navy Yard location. Couldn’t ask for more!!!
Response: So happy to hear this. Thanks for your review, Shawn and we hope your new bike fit give you miles of happy riding!

Jordanb Barrera: Great service while I was there to fix my bike. Got a new tube installed and Jack (the person that was helping me out) was great, fast service and did a great job too. Would definitely recommend going to Conte’s Bike Shop.

Joseph Smith: This is the most incredible bike shop ever because of the staff and service that they provide. They are welcoming, friendly, knowledgeable, laid-back and no pressure and patience the whole time Whether you’re the only person in the store or one of a dozen. The experience in this Bike Shop is truly Phenomenal..I thought that the pricing It’s probably the best in town. I’m sorry that I can’t remember everyone’s names but I stress remember Brian , Semba and Brian , especially ( Sorry I can’t remember other names )
Response: Thanks so much, Joseph! We love reviews like this as it's clear you noticed many of the things we strive for every day. Hope to see you again soon!

9. Buna Bicycle Works

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38 reviews
Buna Bicycle Works
Location
4.9
Prices
4.8
Product Quality
4.8
Establishment
4.8
Customer service
4.8

Address: 4828 MacArthur Blvd NW, Washington, DC 20007

Schedule: Closed ⋅ Opens 11AM Thu

Telephone: (202) 795-9778

Guy: Bicycle Shop


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Buna Bicycle Works: what do users think?


Mike Jones: Fast, friendly service! Adjusted my shifting and works good as new. Thanks!

Barb Power: My husband and I were getting ready to ride the full GAP/C&O and had some nagging issues with our bikes. Guy got them in great shape so they cruised like champs all through the rocks and bumps of the C&O, for days. We’re regular customers, but this round deserved an extra shout-out. Great results, communication, timely, fair pricing. The Palisades is very lucky to have Buna Bikes here!!

Jonathan Van Antwerp: Guy took great care of us with our wheel going out of true on our cycling trip.

S. Nap: It really is a good feeling to find a independent bike shop that puts their customers first. Open 7 days a week which makes it extremely convenient and there when you need it. Fil built my full carbon tubeless wheel set as well. Great shop!

Giles Howson: Stopped in unannounced for a quick brake adjustment and they fixed it on the spot. Super friendly and they took care of 2 or 3 other issues they spotted while I was there. Quick, professional and great value. I had to persuade them to take more money! Cannot recommend enough. At last a good bike shop in the Palisades.

Mike Trumpfheller: Some of the best mechanics in DC! Great location, and they are the exclusive shop selling Cobalt Bikes. Nice!
Response: Thanks Mike!

Reva Hamilton: Thrilled to have Buna Bicycle Works in the neighborhood!!! I am just back from a ride it was perfect! I am grateful for the wonderful job they did on my old bike! Everyone in the shop is inviting and friendly! I loved that they put flowers 💐 in my flower holder from Denmark! Well priced and fast service!!! Thank you Buna Bicycle Works!!!

Tim Howard: Very helpful, nice place to have some coffee and get supplies for the C&O

Georgina Carter: Could not recommend highly enough. I called at 7am on a Saturday morning with an emergency repair needed and was in and out of the shop in minutes – Guy even held up their Saturday morning group ride to help fix the bike. Truly went above and beyond – this is the bike shop to go to!

Thomas Huntley: Fantastic bike shop. I came in during a ride for an emergency chainring bolt repair. They fixed issue, and while doing so adjusted my derailleur. I was back on the road in no time. They just earned my long term business - This will be my bike shop from here on out. Highly recommended.

10. Gearin' Up Bicycles

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129 reviews
Gearin' Up Bicycles
Location
4.7
Prices
4.8
Product Quality
4.7
Establishment
4.7
Customer service
4.7

Address: 1811 Rhode Island Ave NE, Washington, DC 20018

Schedule: Closed ⋅ Opens 12PM Thu

Telephone: (202) 780-5174

Guy: Non-profit organization


Review: Their website mentions bike shop

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Gearin' Up Bicycles: what do users think?


M B (M B): Had a great experience here! I went to one of their Saturday bike sales and was able to find a nice bike with the help of the staff! They also have a shop that you can go to for bike maintenance and to learn skills from the staff. Would recommend to anyone looking for a good bike in DC.

Brandon Sousa: Really happy with my experience here. I had a flat and they addressed it immediately, I was back on the road in 5 minutes. Reasonable prices, I think I paid $40 total for the tube, the tube change, and a new tougher tire, hopefully keeping the bits and bobs out of my ride.

Grant Sexton: Had several things fixed on my old Schwinn Traveler. The price for repair was great, and the customer service was as well. They gave me a very down to earth explanation of some of the problems on my bike too, which I appreciated because I often have trouble tracking with “bike guys.”

Aurora Williams: Love that this in an option in our community. Very affordable, professional, and quick service. Was in and out with a fixed bike within 30 minutes. Very happy to make the trek and support this organization.

Bryce McKibben: Awesome place to stop in for a quick repair. Got a flat and came in around 4pm, and it was done in 30 minutes. Amazing prices, too. Will be coming back here again!

Nastacia Moore: The guys are so friendly and knowledgeable. I brought my bike in same day and they fixed it on the spot. I highly recommend this place.

Ya'ara Robinzon: Great experience. Didn't find my bike but received wonderful service. Bought my kid a bike and got the helmet for free.

Diana Nguyen: Just after moving to DC, this is where I bought my trusty bike. I was received with great energy and just overall amazing service. They helped me out on fitting me with a bike, describing the details/repairs of said bike (ie Shimano STI shifters, hieght adjustment, etc.), etc.. By far the nicest bike I ever did buy. You know I really love it here because I ended up naming my bike, Keith.

Cale Magruder: these guys are awesome. hooked my friend up with a new bike cheap, and tightened up a loosening crank on my bike for free. great people :-)

Zbigniew Kostrzewski: Fantastic shop and mission! Quick affordable and pleasant service! Highly recommended, well worth some travel easy street parking! All in on this shop and its mission.

11. The Daily Rider

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97 reviews
The Daily Rider
Location
4.4
Prices
4.4
Product Quality
4.5
Establishment
4.4
Customer service
4.4

Address: 600 H St NE suite d, Washington, DC 20002

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 396-0704

Guy: Bicycle Shop


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Sharmarke: Had a fantastic experience getting my bike fixed at The Daily Rider! Great folks who genuinely want to help get you back on the road as quickly as possible. The wonderful no-nonsense service (no pushy sales or unnecessary add-ons) and flawless follow up means that I've found my go-to local bike shop. Thanks :)
Response: Thanks so much for this! We really appreciate your feedback. Enjoy your ride!

V. A.: Will at the Daily Rider fixed a severe flat on my electronic bike (ebike). An eight inch construction nail went through my back tire and tube in two places. Will was knowledgeable, professional and courteous. He offered great recommendations, which made the process easy and straightforward for an affordable price. I decided to upgrade my ebike's tires and tubes to better quality products than the original items. The shop's location is very convenient with plenty of street and garage parking. I was able to drop off and pick-up my ebike with no problems. My experience with The Daily Rider was great because of the quick turn-around and excellent customer service. I would recommend The Daily Rider to anyone who wants a professional and well-done repair.

Frederick Plummer: I've been going to The Daily Rider years and the staff is always helpful. They always complete my bike repairs in timely manner and will point out any other problems that I may have not noticed. I feel really comfortable going to them to have my bike repaired.

Saints Finders: Awesome service. Got my bike working like new within the same day. Also completed safety checks and offered recommendations. Fair pricing.

Simulation (MorningStar): Finally a reason to review this location. I’ve tried this location I few years back when I first started riding track bikes. Immediately upon walking through the door, I was met with where’s your helmet? No hi, no can I help you… Followed with ohh and “ no brakes” I continued to shop. Every time I asked any questions pertaining to my new effectuation with bikes all together. Grunts and one word answers. Today is the last straw and it’s crazy because out of all the DMV bike shops. This one has never even been on my radar. With so many completely better shops only 5mins bike ride away. So only reason I called was to see if they were busy, because I had a small repair that just required a tightening of a lock ring, I was standing in REI(waiting). So I called, And upon picking up the phone I had explained this to them with detail. There was a slight pause… and the guy says, hey where are you calling from. Me- Wow! Did you hear anything I just said. Why are you concerned about anything other than my question. He says your caller ID, it’s Say you’re calling from The Simulation Short story… can you do this repair… Yes im calling from the simulation He returned with No sorry we can’t do it. 3 strikes and you’re out Daily Rider . Crazy I had received a gift card from a race. Never got to even use free money at your store. 🤡

Sam Goldgeier: This is a great bike shop to purchase a new bike or have your bike repaired. They are extremely knowledgeable, friendly, and easy to deal with!

Gregory Higgins: Great bike shop. They have done tune-ups and repairs repairs to my bike multiple times. They also fix baby stroller wheels/tires!

Mark Sussman: .The Daily Rider has always given me A+ service ever since I became a customer 7 years ago (when I bought my Spot Ajax). Most recently, I needed a double kickstand for my bike in preparation for carrying my daughter on my bike. Not only did The Daily Rider give me an excellent recommendation based on my needs, they installed the part based on my scheduled appointment time and at the exact quoted price. I cannot recommend the Daily Rider enough!

Karen Ramsey: I picked a bad replacement seat. They heard about it, researched saddles that would be a better fit for me, let me try them out, handled a return, and installed the new new saddle. Always prompt, polite & helpful and staff never make a casual but daily rider feel like they don’t know enough about bikes as other shops have. That’s why I go back & encourage others to shop there, too.

Robb Dooling: I'm a Deaf frequent customer since 2016 and this shop is amazingly patient/flexible in communicating with my friends and me, including through frequent texting and typing. The employees are beyond honest and helpful about what they can do and can't do - even if they can't do something I'm looking for, they know how to find it. This business is also involved in advocacy for walkability and bike-ability in the neighborhood, something I appreciate deeply. They put their heart into their work. Out of the five years I've been going here, they only made a (very small) mistake once with my partner's bike; they immediately fixed it for free AND threw in a free improvement. I'm proud of making this my neighborhood go-to bike shop!
Response: A neighborhood shop couldn't ask for a better review. Really appreciate this Robb.

12. Trek Bicycle Washington D.C. Georgetown

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366 reviews
Trek Bicycle Washington D.C. Georgetown
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer service
5

Address: 3411 M St NW, Washington, DC 20007

Schedule: Closed ⋅ Opens 11AM Thu

Telephone: (202) 965-3601

Guy: Bicycle Shop


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Trek Bicycle Washington D.C. Georgetown: what do users think?


Sam Brecker: I came in for a lifetime warranty claim and it was handled flawlessly. They were super responsive by phone and email. Dropped it, they took a quick look, and corporate responded within a day. Only took about 3 weeks to get the replacement back and team handled all my accoutrement properly and answered all my questions. Trek remains to be a good brand for me!

Landis Rojas: Excellent place to buy bike, maintenance, helmets and more accessories. So many options to choose from, from children's to adults, if they don't have any choice, they can find for you a close location. I bought mi bike here. Good prices, nice place, I really recommended.
Response: Love to read this Landis! Thanks so much for taking your time to let us know about your bike buying experience in our shop! Enjoy the ride!

mark Minich: had a great experience dealing with Adam Fulcher at Trek Georgetown store. Adam was friendly, knowledgeable and very efficient with my time. I was able to purchase two bikes and arrange to have them shipped to me all in the course of one phone call. I highly recommend Adam and the Trek GT store for meeting your cycling needs.

Chris Higginbotham: Highly recommend. I've bought two bikes here and have gotten a lot of my service done here as well. The staff are always great on both the sales and service side, and there's usually a great selection of bikes and accessories.

Michael D. Wells: Customer Service is 5 stars all day any day. My experience whenever I visit Trek in Georgetown is always a great time. The staff is knowledgeable and always eager to help. My Frame was damaged on my EX and the store went out of their way to get me back in the saddle! Attention to details, the staff even replaced the Panther sticker on the front post. I didn't notice until I took a break on the trail. That's first class service. Trek life! Send it! Trek Georgetown rocks!

Hector Moreno: Great selection of bikes. Knowledgeable and respectful staff. Shout out to Jerrick for his help.

Perry Spring: Needed a long overdue tune up on my marlin 6 and Will was incredibly helpful and quick in servicing my request. The bike is riding as if it is brand new and I could be more appreciative of the time and effort that went into it. Thank you guys!

Michelle Olenoski: I love this Trek store. I bought a bike here in 2003 when I first moved to DC and the bike is still amazing and in great condition. I am thinking of upgrading soon and plan to come back to this same store.

Carl Mitchell: The best bike shop in the city hands down! Every bike here is literally a work of art, and if there is an issue of any kind, they make it right. My household alone is on our 3rd road bike from this store and they fix our non Trek bikes as well. Now if I can only convince my lady the whole family needs mountain bikes😅

Michael Belarmino: Great experience - they performed my tune-up in the time as promised, and very thorough in describing what my bike needed. I went for a ride right from the store and felt like new!

13. City Bikes Adams Morgan

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236 reviews
City Bikes Adams Morgan
Location
4.1
Prices
4.2
Product Quality
4.1
Establishment
4.1
Customer service
4.1

Address: 2501 Champlain St NW, Washington, DC 20009

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (202) 265-1564

Guy: Bicycle Shop


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City Bikes Adams Morgan: what do users think?


Lee Jones: Went here today for what I thought was going to be an expensive replacement of my gears/cables. The tech Esteban was AMAZING. He knew exactly what to do and fixed it super fast and figured I didn’t need expensive replacement at all. Really great experience all around and would definitely recommend! Also appreciate how friendly they.

Lewis Preston: I commuted by bike for many years, year round. Regular maintenance at City Bikes has kept my bike in great working order, helped me get around reliably, and helped me get a ton of use out of the same bike. The mechanic is great and very efficient!

Spencer Barks: Esteban was knowledgeable, kind and easy to talk to. I came in after hours and he helped me get everything on my bike squared away in an efficient and timely manner. Really appreciated his help especially when they were scheduled to close.

Jennie Boocock: Great service! I came in today for a hand-me-down bike to get checked out. Esteban was so helpful and attentive, taking time between projects to help me out and answer my questions. Will definitely choose this spot for all future bike needs!

Rina Bardin: I went to City Bikes in Adams Morgan for a basic tune up and had a great experience. Really appreciated Esteban's help. He was thorough and super nice. Will definitely come back in the future!

John Kostyack: These folks always do a great job helping me keep my bike running smoothly. Mark, in particular, is really knowledgeable and friendly. Reasonable prices.
Response: Thanks, I'll pass this along to Mark, VR kyle@citybikes.com

David Morse-Gagne: I was parked nearby, and walked in on a whim to look for parts for a bike I'm working on. Staff were super helpful and knowledgeable; they found me everything I needed and were full of helpful advice. Great neighborhood bike mechanics!

Paul Challan: I had a tricky issue with my chain ring and took it in to City Bikes. Estaben and Mark were able to take care of me right away. They were friendly, and knowledgeable and were able to get it fixed right away so that I could get back on more ride in the beautiful weather. Thanks guys!

Simone: After having a lot of difficulty with the gears on my bicycle, I decided to give City Bikes in AdMo a try, and I am so glad I did! Esteban was able to help me with my issue in what felt like 5 minutes flat. Not only was he extremely helpful and approachable, but he also made sure to refresh my tires at the end of the visit. Would definitely recommend Esteban and CityBikes!

John Gracely: Visited the shop to have a headset/fork installed (crown race put on, integrated bearings dropped in, steerer tube cut). Was quoted a price from tenley town location then quoted three times that amount by the Adams Morgan location. And was told it was complicated and would take a few days. Offered to simplify it for them and just have crown race put on and steerer tube cut. They agreed to that and it could be done by the next day for the same 3x original quote price. Ultimately ended up canceling the service and just did it myself at home as the price being requested was comparable to the cost of the tools needed to complete it. I appreciate their flexibility in letting me cancel my service request. I’m sure they would have done a fine job as it’s ~ 20 minutes of work with the correct tools and not complicated. Weirded out by the inconsistent service pricing between locations as It seemed it was just being made up on the spot. Mechanic was arrogant when I asked about that and just cited “specialized bike tools” Would definitely return to get the odd tube or cable but their service prices at least for the Adams Morgan location are pretty steep and staff could try to be less arrogant.

14. Mount Rainier Bike Co-op

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16 reviews
Mount Rainier Bike Co-op
Location
4.6
Prices
4.6
Product Quality
4.7
Establishment
4.6
Customer service
4.6

Address: 3601 Bunker Hill Rd, Mt Rainier, MD 20712

Schedule: Closed ⋅ Opens 1PM Sun

Guy: Bicycle Shop


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Mount Rainier Bike Co-op: what do users think?


Mike Meachem: This is a vital community location for cyclists. From the Newbie to Certified hard-core Jock. I visited here for the first time today just from social media references and online referrals. I met 2 of the volunteers who were most welcoming and impressive. They are a wealth of information and motivation and they have encouraged me to donate ($) and find a way to get involved. While they weren't able to solve my problem; fully today, they directed me to a plan and vendors towards my solution. Word of mouth keeps place this this alive therefore here is what I can contribute to this worthwhile community institution. Their prices are most attractive and even now (Covid-19) times they have suggestions where to fulfill your needs. Mark and Matt are great guys I look forward to meeting others associated with the Co-op soon!

Adam Blyckert: What an incredible community resource. Mark helped me get my bike back on the mend.

Danielle Carnes: Fantastic service, great to learn how to repair your bike, Mark is always helpful, prices are very reasonable

Evan Wilder: I go regularly to do minor adjustments and always get great help from the volunteers on staff. This place is a gem in Mount Rainier.

Logan Smith: Excellent! They have any used part you need, and great people too!

Dzhoy Zuckerman: Very good to both my brother and I over the years. Love this place. Wish there was one in my neighborhood.

Raja Krishnamoorthy: Helpful people who teach you how to do it yourself. Reasonably priced used parts

Stewart Warren: The worst experience ever dnt go here go pay your money at a pro shop not the coop

david m: Best bike

Doddi Bryce: Epic community biking support

15. High Road Cycling

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12 reviews
High Road Cycling
Location
4.9
Prices
4.8
Product Quality
4.8
Establishment
4.8
Customer service
4.8

Address: 3210 Grace St NW Suite 100, Washington, DC 20007

Schedule: Closed ⋅ Opens 7:30AM Thu

Telephone: (202) 590-3593

Guy: Bicycle Shop


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High Road Cycling: what do users think?


Fookie Le: I accidentally found High Road Cycling yesterday while looking for the old Rapha RCC DC Clubhouse - while I was bummed about the closure of RCC DC, I was pleasantly surprised by the cafe and bike shop that took over the same space. I talked to the owner for a while and geeked over all things cycling then had a chance to look at their line of incredible cycling brands like: Silca, Rapha, Skarhab, Wahoo/Garmin, POC, and MOOTS. The atmosphere was friendly and the staff was attentive and highly knowledgeable. They provide all services right in the shop and you can have a cup of coffee, a bite to eat and a aperitif while you wait. It took me by surprise but this has certainly been one of my favorite bike shop experiences thus far. I look forward to frequenting this place! I had to buy a cool Silca bidon as a souvenir of my adventure into Georgetown from Frederick, MD! Congrats on your grand opening! I can’t wait to visit you guys again soon!
Response: thank you, the review means alot to us 🙏🤩 ride safe!

Ferris Bueller: The gang is awesome. Simon is an absolute treasure. You can tell almost immediately he's just quality people. Knows his stuff too. Good location, good gang, great selection. Really take good care of you from Simon, to Seamus to Anna with the clutch lattes. One star off, hard to believe these guys don't stock any gels/blocks/bars/fuel. Had they, it would have been a flawless experience. Must visit for any cyclist in the area.
Response: Thanks! We'll have gels for your next visit...!

Duvalier Hernandez: Great small repair shop with some high end kits and parts. They also have a coffee shop who does not like some nice bikes and coffee. Win win all around.
Response: Thank you for sharing the kind words 😍 and the love for bikes and good coffee, hope to see you soon!

Andrew Tagatz: Stopped at Grace Street for a coffee with no plan to check out High Road. I'm not riding at the moment due to some extreme saddle sores that need to heal and am trying to avid temptation. However I am glad a had a change of mind. Simon and I had a good 15-20 minute conversation on a multitude of topics, my current predicament included, and I walked away much better off. What started as a simple trip to a new coffee shop turned into an enlightening discussion, with shared enthusiasm, about all things bikes!
Response: Thanks for sharing and for the bike love 😍🚲 glad you connected with Simon too! Come and ride with us sometime, see you soon!

Jameson: What a great place! Was looking for the Rapha store and came across High Road which took over that space. Didn't have a chance to try the food or drinks yet (so we'll definitely be returning), but we went for cycling gear and were super happy with the service and options to try out some brands not often carried by other stores. Mike was especially helpful and patient with all our questions. Thanks!
Response: 🤩 wow thanks for all the kind words and hope to see you again soon, ride safe!

E Roger: Simon, Seamus & Katt are the best 🤩 Great coffee, food and cocktails too 💙

Karl Laubacher: Great spot for a coffee, beer, or good food after a ride. Table service, nice staff, manages big groups with lots of tabs well. Well curated selection of big and local brands of cycling gear. Can’t wait to see more out this place in the future.
Response: thank you karl, appreciate the kind words 🤩

Brent Levin: Simon is an incredible mechanic with impeccable customer service.
Response: Thank you for the love 🤩 and we agree, Simon is the best! Ride safe and see you soon!

Mau-En Lee: Convenient location for a coffee stop mid ride
Response: Thanks for for dropping by for coffee and the kind words 🙏 so glad you enjoyed, ride safe!

Meks: Great customer service. I will definitely be back !
Response: Thank you 🙏

16. City Bikes Tenleytown

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124 reviews
City Bikes Tenleytown
Location
3.9
Prices
4
Product Quality
3.9
Establishment
3.9
Customer service
3.9

Address: 4810 Wisconsin Ave NW, Washington, DC 20016

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 558-0055

Guy: Bicycle Shop


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Pieter Wyffels: I usually go to the store in Adams Morgan (great people, great service), but my electric bike has special tubes which they did not have. So they suggested me to go to their other store in Tenleytown. There, Carlos helped me out. He did not have the right tubes either, but fixed my tire and showed me how I can do it myself a next time, with the tools I could buy at the store, which I did. He was super friendly, solution oriented and smiling all the time. Seems like City Bikes only hires passionate, friendly employees, in Adams Morgan and Tenleytown.
Response: Thanks Pieter, kyle@citybikes.com

Rosina Teri Memolo: I needed some work on my bike and they were awesome. Super helpful. I thought I might have needed a tuneup, but the mechanic was honest and said, “not yet.” So I got a MUCH NEEDED new saddle and some handlebar lights. Left me warm and fuzzy and they did it while I waited. Worth the drive uptown. Will return. THANK YOU!

Clark Forcey Jr.: I want to give 5 stars like the last time I had a bike completely redone but I can't due to just horrible communication. Only went to this location because they downsized their Adams Morgan location. I dropped off this bike explaining what I wanted done and how important this bike is to me. Was my best friends bike that passed away. Wanted all the bells and whistles and paid for it. Dropped off the bike on 3/15 and was told that a certain part wouldn't be available till 4/15. That's more than fine. 4/15 comes around and I ask for an update. All that's said is that still waiting for the part. A month later on 5/11 I ask for another update. They are still waiting for the part. I not the store then offers to try and get the part instead. I understand the problems Amazon has made for bike shops with supply issues. I then get the bike part myself and have it on 6/1. Was then given a semi answer that the bike would be ready in 3-7 days. On 6/9 was then told that the bike is ready with a different receipt than the one I was originally given. I wanted to go in and celebrate how awesome the bike looked and what a great job they did. Instead had to explain why I was so frustrated and confused on how this all went down. Something that could have been a month long process turned into 3. Family has spent thosands with this bike shop. That will no longer be the case. 0 stars for losing a customer. Edit. It’s now the day after and my just fixed bike had its right pedal fall off. Can’t make this up…

David Happ: Great people who stand behind the product they sell. Look these electric bikes are not cheap and when they break it Is good know that City Bikes Tenleytown has staff that really care about what they do! I had a warranty repair that was completed on time and properly by great people.

Michael Franzinger: High service prices and questionable workmanship. After spending $500+ on a gear replacement and variety of other general repairs here, a spoke popped out on the very next ride. Coincidence? Maybe, but the timing is suspicious. I told the shop about this, and they proceeded to charge $135 for the spoke fix, which seems high even without considering the circumstances. About the only positive thing I can say about this place is that it’s open later than most bike shops in the area.
Response: Michael, sorry about your experience, shoot me an email when you are free. Thanks, kyle@citybikes.com

William Brent: I bought my 2021 StumpJumper Alloy at this shop last year. The mechanic who prepped it for a test ride (Carlos) was really knowledgeable and helped me find the best bike for my riding style. After a great year putting a lot of miles on the bike, I made sure that Carlos was the one to work on my bike for a tune-up. He's done a lot of racing and knows dual suspension bikes inside out. He even took the time to teach me how to tune the shocks on my own and gave me advice about options for customizing things in the future. I really appreciated the attention to detail and expert knowledge. I'll be taking it back to Carlos at this shop for all future maintenance. Many thanks!

Hannah J: I’ve purchased two bicycles in 2022 here. First, the text option to reach staff members is excellent, I used it to schedule my bicycle pickup and purchase equipment. Second, the staff are all very helpful and give their experiences as well as the stated recommendations. Finally, I arrived a minute after closing and the staff went above and beyond to give me my bicycle, even though they were closing up the store.
Response: Thanks Hannah, we appreciate you, kyle@citybikes.com

Vannya - la chikis Vanessa: Didn't have a good experience here. Long wait to repair a scooter because they don’t have the tire, at first they said it will cost $ 140.00 plus the tire. After 2 days we had a text message telling us that it will take one month and half to repair the scooter and the total cost will be more than $250 dólares. We agreed to pay that but after two weeks they haven’t done anything with the scooter: Now they want us to buy the tire. This is crazy. We ordered the parts already. Just I want the scooter back and repaired. Last time we were told that if we take the scooter back we loose 100 dollars. I am going to provide the parts, fix the scooter and we are Done. Never never come back to the shop with no ethics. Unhappy customer
Response: Good Morning, Tho I understand your frustrations and this is why we reached out to you on the 3rd. The delays on reciving the tires for your scooter are the issues. But here's some feedback. 1) These are not American made products, they require replacement parts from another continent during one of the largest supply and shipping constraints in modern history. To complicate issues we are or were in the middle of the Chinese New Year. Everything slows down for a week or two. 2) Diagnostic deposit, just like if you drop off a car at the repair shop you pay an upfront Diagnostic Deposit. If you choose to complete a repair the deposit goes towards your repair. If you decide not to, then our techs and buyer are compensated for the time spent looking at your EV and sourcing parts. 3) Rate for repair, we have been one of the few shops in the city to offer EV repairs. With that is expertise in the field of repairs and understanding the time requirements to complete simple tasks like tire replacement. Though we value you as a client, we also value our technicians, staff, and ability to have market space in a very expensive city. Ontop of myself being paid to respond to inappropriate reviews. 4) Your leaving a negative review on a business before you have even recieved your products. I understand your frustrations. But really? Common sense says this is a bit over the top!! With this being said, we value you as a client, but with your choice to own a EV and to occasionally need repairs. In lieu of adding yourself to a bad customer list, you should remain calm, keep your seat belt fastened and be prepared for a safe landing instead of this extremely aggressive review on a business that is doing its best to support your choice to own an EV. Please please feel free to contact me with further questions or concerns. VR, Kyle@citybikes.com

Nate W: To preface this review, I was looking for a reliable commuter bike that wasn't going to take months to get more in stock. I reached out to both stores to find out if they had a particular bike I was looking for and I went to check it out the next day. Overall its a nice location and the two guys I interacted with were kind and helpful. I was able to test out a similar bike as the one I wanted needed to be assembled. I ended up purchasing the bike that Sunday so I didn't miss my chance. The process was fairly simple and they didn't try to upsell other things for the bike but I asked if they recommended anything and I ended up getting some tire inserts for a little bit of insurance. They informed me it would take 3-5 days for the assembly as there is a queue and I got a text that Friday that my bike is ready to be picked up. Although I wanted to get it that day, I needed to schedule a time for handoff which I did today (Saturday). I get there and almost immediately someone asked me how they can help and they get my bike ready to give me a tour and show me important processes. The guy showing me my bike was very knowledgeable and after, we talked for a little bit and he told he was advocating to some government officials for incentives for e-bikes. Although this might seem meaningless to some, its great to see someone who works in a store that sells e-bikes, rides an e-bike himself and is pushing for more access to them. I ended up meeting the general manager, Kyle, due to a payment issue but it was resolved in a couple minute and I was able to go on my way. If you're looking for high end e-bikes I recommend taking a look at their selection. To conclude, I had an excellent experience, I just wish I could remember names. Things to note, I don't believe you can call the store unless you request a call, its all by text. This isn't an issue for me but depending on how busy they are it can take a while to respond but I found it convenient. I'll update my review once I get my 100 mile and 1000 mile tunes that came with the bike but I have high hopes.
Response: Thanks Nate, it was a pleasure helping you, both Clarke and Paul send there regards and wish you well. Thanks, kyle@citybikes.com

Ronald Steele: City Bikes fixed my e-bike, replacing it's wiring harnest. I am grateful; many shops only repair what they sell; I bought the bike on Amazon. City Bikes is pricey, charging approximately $240 to replace a wiring harness. CB was patient since replacement harness had to be shipped from China, it took months. However, the replacement part could have been achieved sooner with clear telephonic communications. Since CB almost exclusively communicates by text, I was led to believe I needed two other wires and I waited for all to ship, when I had the wiring harness and was waiting on parts I really didn't need. I rather not deal with businesses who will take your money for a service but will not speak to a customer by phone, still the most efficient way of communicating with a customer.
Response: Hi Ronald, thanks for the review. We have no policy against verbal communication. You simply need to request a phone call. I don't see that request anywhere in your emails or texts. Illustrates why we prefer text or email. Forces records of communication. We do Charge $225hr to repair all personal EVs. The more economical a bike gets the more complicated the sourcing of parts and repair gets. We are specialists in personal EVs this is a rare trade. Please keep in mind we retain the right to refuse service. Leaving less then desirable reviews makes us nervous to take on future projects. We only give our best and we expect the best out of clients. If you have further comments or questions please reach out to me, VR, kyle@citybikes.com

17. The Bike House Sunday Clinic

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1 reviews
The Bike House Sunday Clinic
Location
2.9
Prices
2.9
Product Quality
3
Establishment
2.9
Customer service
2.9

Address: 3405 8th St NE, Washington, DC 20017

Schedule: Closed ⋅ Opens 11AM Sun

Guy: Bicycle repair shop


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danceswithcars w: Closest to peer, but millennials bias, and go drinking with tip jar like kick back, imnsho. Have volunteered with them over the 8+? years since was at Qualia Coffee and PetWorth Farmers Market nearby, pre incorporation and 501c3.... Seasonal and will close for the season like some farmers markets. GearinUp similar in DC, but brick and mortar, paid staff, works with kids (requires background), space for parts, refurbished bikes for sale to pay rent etc... Phoenix in Arlington Mill Community Center and VeloCity in DelRay are Virginia similar brick and mortar nonprofits with way more overhead ... Mount Rainier Bike Coop just over the line on bunker Hill similar Maryland, Hub in RockVille not yet tried. Varied experiences with TBH depending upon who is hosting moods of for profit owner, what other volunteers are doing, etc. Group purchase JBI.Bike sometimes short notice, but jerseys, bib shorts, hat, interesting and relatively cheap but not exactly summer weight materials. Hours a little odd as seasonal and outdoors, so weather and volunteer dependent. Generally stops taking new by 2.30p to close by 3p, but more flexible than BFM which road parking taken back by neighbors. Occasional closed if host hardware store has loading dock like needs. By trash dumpsters and chemical worries of pesticides from. Plants, pallets, etc. Generally wear nitrile (unlike latex may not disintegrate with oil/grease) gloves especially if female as even parts packaging say may cause reproductive, cancer, etc (in Cali only?) and toxicity more part of learning to work on your own (+ distributes load among 'sponges'). MSDS not supplied. Parts compatibility database needed, Mt r bc has subscription, iirc. Bathroom use is now to the public library at end of block across the street, but watch your stuff ... signing waiver hold harmless etc implemented more than photo policy... Ymmv hth lol cats, etc

18. Takoma Bicycle

LEAVE AN OPINION
79 reviews
Takoma Bicycle
Location
4.8
Prices
4.7
Product Quality
4.7
Establishment
4.7
Customer service
4.7

Address: 7030 Carroll Ave, Takoma Park, MD 20912

Schedule: Closed ⋅ Opens 11AM Thu

Telephone: (301) 270-0202

Guy: Bicycle Shop


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Rahwa: Highly recommend this shop. While I wasn’t able to find something that worked for my needs, Bruce was patient, knowledgable, friendly and thorough while I explained to him what I was looking for and helping me select bikes to try out.

Eric Weissman: This is a great local, independent bike shop with an attentive, talented staff. I have been taking my multiple bikes here over the years for complete tune-ups and on-the-fly adjustments. Yesterday I had a bit of grinding as I was biking into town, stopped by, and one of the mechanics cheerfully checked things over, cleaned the chain, lubed the gear rings, and sent me on my way after just a few minutes, with a bike that worked perfectly. Even if I had to travel some distance to go there, I would.

Shawn Domagal-Goldman: Had them install a new gear shift for my kid's bicycle. They were friendly, knowledgeable, helpful, quick, and reasonably priced! Excellent all around!

Carrie Gartland: The staff here took great care of us on a busy Saturday. Bruce even assembled a Giant Cypress in my size because they didn't have a model readily available. We ended up choosing a Giant Escape Comfort 3, and they added a more comfortable seat that we purchased. I cannot recommend this store strongly enough, trust me you should go!

Loren Shimanek: Fast, friendly and affordable. Needed a quality bike in a pinch, and I walked away a happy customer. They offer a year of tune-up services and recommend a 30-day "break-in" tune-up. A trust worthy local business perfect for families with kids.

Krishna Bhavithavya Kidambi: I wanted a bike immediately and found this place online and went to see if they have any. I found one that I liked and they set it up in the next one hour and gave it to me. They were very friendly and they have nice collection. They said they do not have any riding groups though, which was disappointing. But the over all experience was pleasant.

Brian Hopkins: They do bike repairs but with limited hours. They still are open for retail. And they are amazing. Very quick, courteous, and professional.

Sam Allen: Very helpful and technicians are helpful

Bril A: Parking in back. Good prices for bike repair. Friendly service.

Ileana Schinder: Amazing service. Huge selection of products... and the friendliest crew in town. I highly recommend them even during this crazy period. Bruce took the time to talk to me on the phone, assembled the bike and had it ready in a day. I highly recommend this shop.