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1. EagleBank
Address: 1425 K St NW #3, Washington, DC 20005
Schedule: Closed ⋅ Opens 8:30AM Thu
Telephone: (202) 408-8411
Business type: Bank
Web page: http://www.eaglebankcorp.com/
Near EagleBank:
- a 10 meters away private detectives: Same Day Process Service
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2. EagleBank
Address: 1228 Connecticut Ave NW, Washington, DC 20036
Schedule: Closed ⋅ Opens 8:30AM Thu
Telephone: (202) 466-3161
Business type: Bank
Web page: http://www.eaglebankcorp.com/
Near EagleBank:
- a 8 meters away online decoration shops in: Betsy Fisher Online
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EagleBank: what do users think?
Josh Sticklin: The staff at the Dupont Circle branch is exemplary. Eaglebank if you read this, please give them all a raise. Every single time I have gone in, they are so wonderful and helpful. You have a model bank branch on your hands thanks the amazing team you have there.
Jon Dahl: Ron gave me excellent assistance in opening up my accounts. He was very committed to making sure everything worked for me with some minor issues I was dealing with during the process. Thanks!
Costa Skenderis: Helpful service
3. EagleBank
Address: 2001 K St NW, Washington, DC 20006
Schedule: Closed ⋅ Opens 8:30AM Thu
Telephone: (202) 296-6886
Business type: Bank
Web page: https://www.eaglebankcorp.com/
Near EagleBank:
- a 16 meters away experts in: Clifford Chance Washington, DC
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EagleBank: what do users think?
فقار ناصر: (Translated by Google) How do I work with you,(Original)كيف ابدي اعمل معكم,
4. Wells Fargo Bank
Address: 3325 14th St NW, Washington, DC 20010
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 939-7740
Business type: Bank
Near Wells Fargo Bank:
- a 8 meters away humor theaters in: GALA Hispanic Theatre
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Wells Fargo Bank: what do users think?
Zachary Reshovsky: Have come here several times to resolve account problems. Most recently, I had my debit card lost/stolen while on a five day jaunt to NYC. I was scared because I needed to pay for utilities at my house. Came here earlier this week to help resolve this problem. Staff were wonderful and very affirmatively helpful in assisting me by providing several immediate cash infusions without needing a card. In addition, staff were very informative in helping me navigate how to apply for a new credit card.
Response: I'm so glad you received the help you needed, Zachary. Thanks for taking the time to share. -Casey, Wells Fargo HL Social
Kevin Chavez: I have come many times to withdraw money. but the doors will never open with the bank card. They should fix that problem.
Response: I appreciate you bringing this to our attention, Kevin, and I’ll do my best to ensure this matter is addressed. Please send an email to HLSocial@wellsfargo.com with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social
Crystal Hailstorks: I’m here before they close at 12 and the rep won’t let me in. Horrible customer service. I’ll never bank here.
Response: I appreciate you bringing this to our attention, and I’ll do my best to ensure this matter is addressed. Please send an email to HLSocial@wellsfargo.com with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social
Michael Douthat: The Washington DC Wells Fargo at 3325 14th Street is a nice location. I’ve visited this one a couple times, they always provide excellent customer service. The manager is very friendly and tries her best to help out. I just want to say one thing. The last time I visited, the manager gave me a number (I think a direct office number?) to reach her on. It’s different than the 202-939 number listed. She said “Call me on this number about anything and I’ll help you”. She might think it’s a wonderful idea to be available for customers all the time for anything. But it’s not because no one can realistically fulfill that commitment. It’s much better to let me know there’s a team available to help me.
Response: We strive to provide a great customer experience and we’re happy to read about yours. Thanks for taking the time to share this with us, Michael. -AJ, Wells Fargo HL Social
Juan Macias: I’ve never had a bad experience in this location but I have a serious question how do I open the door with my card when the branch is closed ?the chip reader doesn’t work, inserting the card doesn’t work kinda sucks that I can’t have access to the atm help me please ?
Response: Thanks for your review, Juan. I recommended reaching out to this branch directly at 202-939-7740 regarding your inquiry. Should you need any further assistance, please send an email to HLSocial@wellsfargo.com and mention your review and Google username (no account numbers). Thank you. -Nick, Wells Fargo HL Social
Hernan Gallego: The manager did nothing to try to help me out her aptitude was really upsetting and she smile with a fake remark the teller was great and tried his best especially in the times .for the record I been help before I got enough knowledge what a manager can do I had manage my self I am an industry person without a job now . Before me it was a Mr yelling at her and really up set after I saw her I understand why she shouldn’t work in these environment clearly hospitality is not in her book
Response: I'm disappointed to learn about your interaction with one of our team members, Hernan. Please tell me more about what happened in an email to HLSocial@wellsfargo.com, and be sure to mention your review and Google username as well (no account numbers). I appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social
Bekele Wolde: I was very uncomfortable to do the transaction with a tailor who didn’t wear mask. I asked the lady at the door,why he’s not wearing mouse mask. She said , there is no law that obliges employees to wear mask. There’s is a moral n health issue here. It’s life n death issue. I will not go again to that branch. Bek W.
Response: We apologize for the delayed response due to the disabling of this functionality by Google and continued high volumes associated with COVID-19. We would like the opportunity to help. If you still need assistance, please email HLSocial@wellsfargo.com with additional details, and I'll do my best to ensure this matter is addressed. Be sure to include your Google username, and refrain from sharing account or loan numbers. Thank you for your time. -Casey, Wells Fargo HL Social
Georgina Palma: Worst branch !!!! They are lazy and turn customers away all the time!!!
Response: I’d like to know what happened to make you feel this way, Georgina. Please send an email to HLSocial@wellsfargo.com with some additional details about your visit (no account numbers), and I’ll do my best to address your concerns. Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you. -Casey, Wells Fargo HL Social
5. City First Bank of DC
Address: 1432 U St NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 243-7100
Business type: Bank
Web page: https://www.cityfirstbank.com/
Near City First Bank of DC:
- a 8 meters away used furniture shops in: GoodWood
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City First Bank of DC: what do users think?
Team Focus: App is always down so something as simple as CHECKING YOUR BALANCE is a task and a half. Tellers are rude. Security guards stare you down. Bank is only open for 4 hours a day during the business week. If you need any assistance outside of those hours to say, process a payment over the weekend and can’t - you’re going to be s-it out of luck. Can’t do cash advances here either. Tried to support my people but as usual the service and quality is janky. I’ll be closing my acct next Monday - hopefully I can catch someone while they’re open during their 20 hour work week.
QueenKayden Calhoun: Professional informative I initially wanted to show support but turns out to be an great financial decision. Looking to establish my VA home Loan here. Good job guys.
LaLaoncloud9in3 official: Come to Florida at least Orlando 😭😭😭😭
6. Citizens Bank
Address: 1401 I St NW Suite 110, Washington, DC 20005
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 551-9785
Business type: Bank
Near Citizens Bank:
- a 13 meters away restaurants with live music in: The Park at 14th
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Citizens Bank: what do users think?
Jennifer Ajifowoke: Very terribleI hate manager micheal , he did not friendly to me when I had big situation and my account has been frozen for8 month
Jorge Bazoberry: I had a lousy service; it took quit a time waiting to cash a HSBC check. Never happened. I only received a verbal communication to wait out side, although it was more a we don’t want you here, you look suspicious, please lady Sophio, I have no idea what was in your head! Truly, you may not be blameworthy of this complain, it may be HSBC lack of technology to verify signatures. Actually, take it as a good advise, not as a complain.
Rachel McCoy: 1 star is too many for the enormous number of woeful experiences I have had with this bank. Every step of my daily banking is a nightmare. Their customer service is also catastrophic. I have been late with every rent payment owing to their incompetence, and their unwillingness to help. I will move my account as soon as possible to literally ANY other bank.
Hai Minh Huynh: Manager and staff are knowledgeable. I wish they extend hours 1 or 2 more hours daily and open on Sartudays. Branch should read this 👍
David Gross: Every time I would make a deposit at this bank it would take a week for the money to clear. Moreover, they disabled the phone number that I normally used to call my bank and owuld not give me another. This bank is abusive.
lizzy huggins: Horrid service i sat in here being the only person in the bank for over 45 minutes for them to verify a check that came from an account that banks with them
Tim Law: They said I need 2 IDs to get an account opened, Who walks around with 2 IDsWhy should I use 2 IDs to get an account openedThis is Worse
tat4495: I love this bank just need branch in maryland
7. Wells Fargo Bank
Address: 1447 P St NW, Washington, DC 20005
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 234-1063
Business type: Bank
Near Wells Fargo Bank:
- a 4 meters away rentals of flats for days in: The DeSoto Apartments
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Wells Fargo Bank: what do users think?
Michael Q: They are nice, yet lack of professional knowledge. Would recommend if you need to tackle small issues, yet would suggest to avoid if possible for important matters.
Response: What makes you say this, Michael? Please email me at HLSocial@wellsfargo.com with your username and some details about your visit (no account numbers). I also ask that you mention your review on a Wells Fargo location. I look forward to addressing your concerns. -AJ, Wells Fargo HL Social
Bob Erickson: Quick service because tellers are rarely busy. You can also pay your DC property taxes here without any fees.
Gregory Wallerstein: Bad enough for me to walk out waiting
Mike H: Great customer service!
8. Industrial Bank
Address: 2000 11th St NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 722-2000
Business type: Bank
Web page: http://www.industrial-bank.com/
Near Industrial Bank:
- a 19 meters away medical billing specialists: Comprehensive Primary Care
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Industrial Bank: what do users think?
ABDUL SHARIF: Industrial Bank is a great financial institution but there is still room to improve. Afro Americans living in the Washington DC Metropolitan area (Washington DC, Maryland, & Virginia suburbia) should support Industrial Bank by starting a basic checking account. We must assist our Afro American community institutions so they can better assist our people.
Alana Andrews: I love my banking experience! So happy I left BOA.
9. Bank of America Financial Center
Address: 3 Dupont Cir NW, Washington, DC 20036
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 624-4370
Business type: Bank
Near Bank of America Financial Center:
- a 10 meters away 24 hour pharmacies in: CVS
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Bank of America Financial Center: what do users think?
Iss M: It takes at least an hour for something to get done at this location. Staff are in the lobby chatting but you still have to wait for the ONE teller they have available. Will not visit again 👎🏽
Response: Hi Iss, we know your time is valuable and apologize for your experience. We'll certainly be sharing your feedback with our leadership team. If you have any questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris
K E Hunter: As a general contractor, I have clients from all economic levels and status. One client wrote me a check for services above 3k, it took 40minutes to cash the check and as a result my time, which is equal to $225.00 an hour was wasted. I once banked with BoA in the past, and the inconveniences of the past are still prevalent. Never ask me to open another account, just cash the check. Kevin Hunter Owner KCPI Construction
Response: Hi. We understand your frustration and know your time is valuable. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan
王晉: The teller concern about you and give you advice although none is correct. Also, the teller is so kind that they will look at you while you are typing the password on ATM in order to worry about you would have mistake on wrong password.Thanks a lot.
Response: Hello. Thanks for choosing Bank of America and for sending us feedback about your experience. If you have a Bank of America question or concern, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^susan
Rizwan Haroon: Dinesh! It has always been a pleasure meeting you. When I entered the branch today and I heard your voice, I thought that my half work has already been. Thanks. Stay blessed.
Response: Hello Rizwan. Thanks for letting us know how helpful Dinesh was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^mark
David Gershman: Check the other ratings. Staff here couldn’t be in a worse mood if they tried to be. Unhelpful, unpleasant.
Response: Hello David. I'm sorry your experience with our financial center team wasn't what you expected. Your feedback is important to us, please connect with a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^michael
Lina Shaker: Incredibly slow service. My online banking isnt working and it should only take a maxium of 20 minutes to fix however i ended up waiting an hour then getting up and leaving because the service is incredibly slow and lazy. The people I entcountered working with seem nice but the service was terrible. Usually boa service is something I pride myself on but not recently. Just terrible.
Response: Hi Lina. Thanks for the feedback. We're sorry to hear this and Bank of America would like the opportunity to help with your concern. We would like to connect with you one-on-one to learn more. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica ^tasha
Madina Narzieva: I would give a ZERO STAR to this bank. You just lost a customer of many years. I will be closing my accounts. I stopped by today to notarize a document. I was sent here by location on Wisconsin...Lady at the front told me they cant do it because I came 30 minutes before closing time. I tried to explain my situation but she didn’t even take it in to consideration. Horrible horrible customer service...
Response: Hi Madina. This is not the feeling we want you to have after visiting one of our locations and we will be sharing your feedback. We’d like to keep you as a client. If there is anything we can help with. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Matthew
10. First Abu Dhabi Bank USA N.V.
Address: 1430 K St NW, Washington, DC 20005
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 842-7900
Business type: Bank
Web page: https://www.bankfab.com/en-ae/personal
Near First Abu Dhabi Bank USA N.V.:
- a 0 meters away embassies in: Embassy of Belgium to the United States
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First Abu Dhabi Bank USA N.V.: what do users think?
Rayan Jasim: Very Friendly Staff - And the way they responded to our enquires was the state of the art.
Brhoom Alkaabi: No one answer the call ...
11. Bank of Georgetown
Address: 5236 44th St NW A, Washington, DC 20015
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 244-1888
Business type: Bank
Near Bank of Georgetown:
- a 4 meters away lacquers: Varnish Lane Friendship Heights
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12. Bank of America Financial Center
Address: 1800 K St NW STE 104, Washington, DC 20006
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 559-8401
Business type: Bank
Near Bank of America Financial Center:
- a 5 meters away gum specialists in: Lewis Periodontics & Associates
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Bank of America Financial Center: what do users think?
David Burge: Outside of Nick, who works at this branch- it’s terrible. Consistently have no tellers, or someone doing double duty.
Response: Hi David. We’re sorry to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^marty
13. Capital One Bank
Address: 1947 14th St NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 890-4518
Business type: Bank
Web page: http://www.capitalonebank.com/
Near Capital One Bank:
- a 3 meters away thread depilation: ANGEL'S BROWS SHAPING
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Capital One Bank: what do users think?
Wei Wu: I wish I could give them zero. I am the customers Capital One. have a document to be notarized. I called this branch early this week and the staff answered my phone told me to come here on the following Friday before 12pm. I took a day off for Friday and came to this location at 11:30am. Then the staff told me they don’t do notarizing, they only take care withopening business accounts. Terrible service! Unbelievable it’s Capital One! Never had bad experience before until this!
UFO: Weird bank I tried to cash 1500$ check at u street location. Teller said he has to call someone . He refused to cash .I told him I have been cashing this check over 10 years . He probably thought I don’t look person who can make 1500$ a week 😂. I went to my regular k street location. They cashed it . CraZy bank. I will never open account with capital one even if it cost 0$ bank teller needs mental check up
Princess F: I went into the branch yesterday and was given a hard time for no reason (well we know the real reason). Nonetheless the guy behind the counter asks for my address on file and I gave it to him. He goes to tell me that’s not the address on file and I informed him it was. I proceeded to tell him I come here all the time and I never have been told my address was incorrect. He then says well “they” may know you but I don’t and the address you gave me is wrong. So I pulled up my account on my phone to look for myself (without showing him) because why in the world would my address be different. Of course he lied but if I couldn’t verify my address on file why would you allow me to withdraw hundreds of dollars from an account? Hmmm get better employees these ppl here are disgusting.
Response: Hey there - Thanks for taking the time to detail your experience. Misinformation and confusion is never our aim and we can hear the frustration it caused. We've passed this along to our branch leadership to ensure your voice is heard and this doesn't fall by the wayside. ^AJS
Tyrone Calvin: I was here for the grand opening on Monday the 28th and it was such a pleasure to be greeted by many Capital One staff, who were beyond friendly and helpful. Also, the free orange juice and coffee made it more of a pleasure to come back to this branch.
Response: Some other banks may offer free coffee, but are they serving up quality customer service with a shot of Vitamin C? That's what we thought.^AS
Eli: Horrible and very deceptive customer service at this location. Either go to a different bank or close your Bank Account and proceed to a more professional and accommodating Bank
Abel Abate: Very bad customer service
Laporsha Harper: Awesome layout , Efficient and kind professional bank tellers , great overall experience !!!
14. PNC Bank
Address: 1920 L St NW, Washington, DC 20036
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 296-1023
Business type: Bank
Near PNC Bank:
- a 8 meters away food trucks in: Abunai Poke
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PNC Bank: what do users think?
Alivia Blanc: Horrible service. The manager, Manny is extremely prejudice against black people and forces them to jump through hooks for simple account access. I would not at all recommend this branch.
Cassie Raley: i love my PNC Bank, they have always loved me rich or poor. Personalized care of you and your wealth is their business.
15. United Bank
Address: 1001 G St NW, Washington, DC 20001
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 626-0500
Business type: Bank
Web page: https://www.bankwithunited.com/
Near United Bank:
- a 18 meters away doctors offices: One Medical
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United Bank: what do users think?
Chuck Prendiville: It was bought out by another bank. Not an M & T location.
