Best Appliance Shops In Washington Near Me

1. M & M Appliance - Washington

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M & M Appliance
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Address: 6201 Blair Rd NW, Washington, DC 20011

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (202) 882-7100

Business type: Appliance store

M & M Appliance: what do users think?

Pamela Sommers: Excellent sales and service but stay away from the extended warranty. For my gas Samsung range, the warranty does not cover the knobs two of which broke. Consumer Priority Service (CPS Customer Service) was extremely difficult to deal with in terms of responsiveness and attitude. Read the warranty carefully, it is more like a transmission warranty for your car. Knobs are specifically excluded and not deemed to be a functional part. I feel that I wasted the money ($125). By the way the knobs cost $25 each and I needed two. M and M did not push the warranty and I have nothing but praise for the store. It would thrill me if they stopped using CPS.

Marlene Azer: I had an amazing experience getting our appliances here. We completely renovated a house and needed everything (dishwasher, refrigerator, oven/stove, microwave, washer/dryer) under a pretty tight budget and time frame. We needed things delivered the following week! Our sales associate took their time putting together our list of appliances with our time and budget restriction in mind. Brian very patiently looked through all their warehouse items in the area so that we got everything we needed and we are extremely pleased with each appliance we’ve purchased. He also made sure we had everything needed to install the appliances. The prices were excellent. I will definitely come back if we need anything else in the future.

Onur Ozlu: Purchased appliances for our new home from this company in 2020. When our washer broke down, I reached out and despite many attempts to reach out for the last two weeks, absolutely no response from the rep (to phone calls or emails). They seem to be focused solely on sales and not the necessary follow up.

Brian Sobel: Eric was awesome. Helped me find replacement improvement Miele dishwasher in a pinch - when my existing broke over holidays. So satisfied. Install was super professional. Highly recommend.

J. L. Comeau: It was a pleasure dealing with M & M Appliance from my initial inquiry phone call to installation of my new dishwasher. The gentleman who handled my order was friendly and knowledgeable, and the installation tech was just great. Everything went off without a hitch and I am very happy with the experience. I will not hesitate to call them again.

William: Panic purchased an oven because I broke part of the outer glass trim on my unit a week before Thanksgiving. Decided the next day to repair my current unit and was able to cancel the order with no hassle. The specialist I dealt with was fast, professional, and very understanding. I appreciate dealing with people who understand that customers make mistakes and are still treated with dignity and courtesy.

2. M & M Appliance & Vacuum - Lyles-Crouch

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Address: 817 S Washington St, Alexandria, VA 22314

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (703) 299-0092

Business type: Appliance store

M & M Appliance & Vacuum: what do users think?

World Traveler: Knowledgeable and attentive service. Bought a Miele washing machine here and got it delivered. From start to finish, the experience as been outstanding. No pushy sales rep., very professional. Eric has been beyond patient with me, for which I’m very thankful. His team delivered and installed the washing machine with white glove service: courtesy call 20mins prior to arrival, protected my floor (no dirty shoes in the house! ;) and ensure that all my questions were answered. I would definitely use them for all my future appliance needs.

Garzhul: Great experience buying, terrible experience afterwards. One of the appliance I purchased was defective; they wanted nothing to do with it and just directed me to figure it out with the manufacturer. Pretty poor business practice.

Daniel Temme: I bought a $3600 LG refrigerator from M and M in August 2021. The refrigerator arrived and was installed but had a scratch on the left door so I called the sales department on the matter. They immediately ordered a new door which arrived about one week later. When the M and M servive technicians came out they informed me they had to transfer all the components from the old door to the new door as the new door was just a shell. However, it appeared they never replaced an LG left door before because they had difficulty pulling out some of the components like the display panel and when they did they finally did it was nicked and scratched but likedly most of the damage was on the backside but still visible. Further, they had difficulty in leveling the doors and when they finally did they placed the refrigerator in crooked. I called the sales department again and they said someone would come out to fix the issue but I never heard from them again so I decided to hire someone to fix the installation and make sure the door were level. Very disappointed because I decided to go with M and M to purchase the new refrigerator I thought we would get better service than if I bought it at a chain home improvement center..

Kim Sheridan: I recently purchased a washer and dryer from a big box store. It was a terrible enough experience that I canceled my order after two failed delivery attempts (who only brings a dryer?). I’m so glad I had found M & M during my search. Eric was able to take my order over the phone, asked the right questions, and simply put, was nice and professional. Everything was delivered yesterday. Delivery wasn’t going to be an easy feat—going to the 3rd floor of a DC townhouse. It was a tough job for two guys but there isn’t a mark on my walls or floors. They were careful in the removal and I was able to re-use the pan that was there. This is a stacked unit, in a hallway closet. I didn’t watch but it’s all there shining and new and ready to go. This is a high- end appliance store but they had what I needed at a competitive price. Plus, it’s nice to shop local.

david zand: I found Eric at M&M Appliance to be knowledgeable about the kitchen appliances we needed. He voiced pros and cons of each appliance. We went with a particular suite of appliances which were much cheaper than where our contractor recommended we purchase them from. Also, Eric pointed out a second rebate we would not have known about (which has been processed) netting us an extra ~$700. M&M kept our appliances in storage a little longer than normal with no issue and delivery was timely and excellent. Very glad I found this store and supported a local business, all the while receiving great service at a discounted price. A+!

Joe: We purchased a washer and dryer from Candy’s last year. Eric was very helpful while we picked out the model and delivery was easy. The best part, though, was the customer service that followed. The dryer stopped working while it was still under warranty, and Eric was extremely helpful to us. He helped schedule the appointment for the Samsung rep to come to our home and because we can’t access our cell phones during the day, he made sure to leave messages on both cell phones and send emails to ensure we were all on the same page. Of course we had many questions and he was quick to answer all and never made us feel like we were a burden. He also loaned us a dryer to use since the first available appointment was 2 weeks out. He had already made the sale and it was Samsung’s responsibility to cover the warranty, so he didn’t have to go out of his way at all--he had already made his sale. But he did and we appreciate so much. We would have never gotten this level of customer service at a national chain. So happy we went with Candy’s and we highly recommend the selection, price and customer service they offer.

Michelle Krisel: From the moment I walked into the Alexandria store, I knew we were in good hands with Eric. Despite several failed attempts by Bray and Scarff to get our large Viking Professional refrigerator down our stars, in 20 minutes, amazing Joe had it dismantled and out of the townhouse. Neither he nor Luiz, who delivered the new refrigerator, left a scratch and both were thoroughly professional and helpful. I can’t recommend M & M more highly and will certainly return the next time I need a new major appliance.

3. ABW Appliances Showroom: Arlington - Arlington

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ABW Appliances Showroom: Arlington
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Address: 4748 Langston Blvd., Arlington, VA 22207

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (703) 879-7966

Business type: Appliance store

ABW Appliances Showroom: Arlington: what do users think?

Laura Sweeney: Paco was professional and very helpful. We really needed more information before we make our purchase due to the limited space in the laundry area. Very appreciative of his help

Rita Hare: I ordered a Viking oven last May and promptly got caught up in the supply backlog chain. All through the 8 months until it was installed I was kept updated. Vernon, who sold me the oven, was more than wonderful in helping me feel happy. So much so that when I needed a new washing machine in November, I texted Vernon with what I wanted and he made the magic happen without me even having to go in. My washer is great and was installed quickly and stress free. Vernon is very responsive and friendly. He’s MAGIC… and I will be a loyal ABW customer when I need another appliance.

Samantha Foti: Paco was wonderful. He was very helpful and hopefully we are on our way to a fully functional and complete downdraft.

Meredith: Sales rep Howard Artis was professional and did an outstanding job. He worked hard to accommodate our requests. Will definitely contact ABW Arlington for any future needs.

David Fisher: My experience with ABW was a mixed bag. ABW bought out the company from which I purchased my freezer. A technician from the previous company found that the door was actually deformed so that the interior light switch would not work properly. At that point, my problems began. Having been given a 3-4 week delivery time for the door, I found that to be totally incorrect. In fact, the door took about 3 months be delivered. During that time I was given more incorrect information up until about 2 days before the door was supposed to be delivered. Additionally, NONE of my calls were returned. All follow-up was initiated by me, even after I was promised call-backs numerous times. Finally, by chance, I was connected to Vicki Fox. At that point, the whole experience dramatically changed! I told her my sad tale and how frustrated I was. She took all the information, said she would investigate, find out where the door was and get a firm delivery date for me. I had doubts, but she came through exactly as she promised. She followed up with me several times, and adjusted our delivery date when a conflict arose on my end. When the door was delivered, Brian, the technician did a superb job quickly and professionally. Kudos to Vicki and Brian for turning a very frustrated customer into a fan!

Mary Pat Lindsley: Paco was fantastic! Very helpful and took care of all of my question! He cleaned up everything and did a great job! Thank you!

John F. Krotzer: Paco did an excellent job installing the electric range, even though the floor below it was uneven. Thank you!

4. Glebe Radio & Appliances Inc - Arlington

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Glebe Radio & Appliances Inc
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Address: 5060 Lee Hwy, Arlington, VA 22207

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (703) 538-4400

Business type: Appliance store

Glebe Radio & Appliances Inc: what do users think?

Edna Jordan: After ordering and returning 4 refrigerators. I was told the only way to get the size I wanted I had to move one cabinet up about 2 inches. Called a cabinet company, they came out and said I would have to move all of the cabinets, but recommended new ones, the cabinets are just fine. I reached out to friends on F.B. A childhood friend recommended Glebe Radio. I explained the situation and he came out and measured the appropriate size and agreed it was way to small. Hell, got tired of having to remove food, to get to something in the back and put the food back. I told him what Home Depot stated, that the one cabinet had to be moved about 2 inches. Dabney recommended a contractor that could come out and just trim around the cabinet, and he has a larger refrigerator that would fit just fine. Before you buy from Home Depot or Lowes, contact Glebe Radio. I had five different people measure and each one came up with a different measurement. Now is the challenge of fighting with Home Depot to get this one out and refund my money. Great people to work with.

Mark B.: My GE refrigerator died so I went to Home Depot and then to Glebe. Price was better at Glebe and Dabney was a much better source of info. The installation team was careful and installed the refrigerator in a professional manner. Good crew all the way around.

Michael Carver: I needed a new wall unit AC , they new exactly what my condo requires and delivered /installed it, which nobody does . Would absolutely recommend

ppimustangparts: We could not be more pleased with the service received over the years from Dabney and crew. Great prices, fantastic delivery and installation!!! There is simply no rational reason to go anywhere else!!! JD

Kyle Chance: Great prices and great service. The owner approached me as soon as I came in and took the time to answer all (and there were many) of my questions about different ranges. Will definitely go back in the future.

Eric Carr: Better prices than Home-despot, better service than Bray and Scarff, and their deliverymen were the most professional of the three. Hell they were the only ones who actually measured the door widths needed to get into the kitchen BEFORE bringing in the refrigerator.

5. All-State Appliance Center - Takoma Park

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All-State Appliance Center
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Address: 8111 Piney Branch Rd, Silver Spring, MD 20910

Schedule: Closed ⋅ Opens 9:30AM Thu

Telephone: (301) 589-0555

Business type: Appliance store

All-State Appliance Center: what do users think?

Lauren Kardos: GP and the team were THE BEST to work with. From exploring options to replace our broken oven to all the communication and scheduling delivery, to the delivery itself, everything was so seamless and personable. Our kitchen is an awkwardly shaped galley, and All-State took the time to explore all installation options for minimal invasiveness (i.e. not having to move our refrigerator). We will definitely be back when we’re in the market for new appliances.

Paul @: I had a great Experience with this small business. There was a small misunderstanding but leader ship was able to address my concerns and create a solution that made perfect sense for me. I’m grateful for the flexibility and the kind hearted nature of the leader ship of this small business.

Liz Woodbury: The crew at all-state appliance center helped my dad out tremendously- he never leaves reviews, but has insisted I leave one for him. His refrigerator was failing quickly and, like others have noted, he was able to get a new one in record time and for a fair price! The team went above and beyond. Five stars for sales, service and delivery.

mary anders: After Home Depot failed to deliver my appliances for the third time, without notifying me that they wouldn’t be delivered, I found All State Appliance Center online. They had everything I needed in stock and for a very fair price. They were extremely helpful and efficient and I was able to order and pay for everything within a few minutes. Within a few hours of first contacting All State Appliance Center, my appliances were installed in my kitchen!! I couldn’t be happier and they will be my new “go to” store.

David Rathbun: Fantastic, both in sales and delivery when I needed a washer quickly. GP was so helpful in getting me the machine I wanted, and it was delivered that day. While my spaces were tight, the delivery crew knew exactly how to handle it. Kudos all around

ajj8685: Definitely my go-to appliance specialists! Jay and All-State Appliance center were incredibly responsive and professional. I had an immediate need for a new gas range to be purchased, installed and the old unit hauled away by the next day. Jay and his team met all their commitments and with great professionalism. I absolutely recommend All-State Appliance center!

Pablo Cruz: I was in need of a new refrigerator. The big box stores would not accommodate my needs to remove old one from basement then move current one from my kitchen to basement and installed new one in the kitchen. All-State had no problem meeting my needs. They delivered when they said they would and met all my requests. I would highly recommend them for any appliance needs. This is the third time I have used their services - completely satisfied.

Trish Murphy: My husband and I contacted this place in need of a range for our kitchen. We had a sale on Craigslist fall through, and had to do some research. I gave All-state appliance center a call with information on what we were looking for (induction and convection). The gentleman who helped us was kind, patient, and knowledgeable. We bought a like new range at a very reasonable price. Bonus that our range came with a manufacturer warranty!

6. ABW Appliances Showroom: North Bethesda - North Bethesda

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Address: 5526 Nicholson Ln, North Bethesda, MD 20852

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (301) 770-8579

Business type: Appliance store

ABW Appliances Showroom: North Bethesda: what do users think?

Jean Zachariasiewicz: ABW has been wonderful to work with from start to finish. Everyone I have worked with has been attentive, pleasant, and knowledgeable. They helped me choose appliances and kept me informed of the status of my order. Once I was ready for installation, scheduling was very easy and delivery and installation were on-time and seamless. I highly recommend ABW!

asad mawaz raja: Ordered our new kitchen Appliances in February. Wish could have given lower rating. No communication, no follow up and takes days to get a response. Very disappointing. Better off going to home depot, their design center in Rockville is great. I thought ABW meant better service.

Jilandré Linton: I work for a local home builder that works with ABW on several of our projects to supply and install our appliances. The new showroom is fantastic! Steele is great to work with, always very professional, helpful, and understanding to our client needs and desires. Budget is often a big driver for our clients and ABW has many different offerings to fit any budget. Quotes are always returned quickly and with clear understanding. Scheduling installation is always simple and timely.

Marina Gopenko: We can not thank ABW enough. Our experience was top of the line. Their employees are very knowledgeable and their customer service can not be beat. They take care of their customers from start to finish. Would recommend ABW to anyone in search of an honest and reliable company for their appliances. They surprised all of our expectations!

Joey Rafidi: Update: the CEO of the store, Ryan Simon, has made good on his reply below and helped me secure the proposal I need very quickly. I really appreciate this level of attention to the business, especially from the CEO. I have updated my review and will update it again once the delivery and installation take place. Original review: I have had a very bad experience trying to order appliances from this store. I visited this store two weeks ago on a Saturday. I spoke with a salesman who offered me useful information regarding my options for laundry machines. I gave them my email and phone number, and I was told I would receive a proposal for the cost/delivery times between the two options on the following Monday. I received no proposal and called Tuesday and left a voicemail. I called on Wednesday and was told that the salesman would receive a message from me. I waited a week, then called again. I gave them my phone number and email once again, and I was promised by a different person that I would receive a proposal by the end of the day. It has been two days since that last call, and I have received no information. If you take two weeks and multiple reminders to produce a proposal on the purchase of two appliances, how could I ever trust you to deliver, install, or service them?

John Laguna: Javier showed significant knowledge of the appliances that he showed him and he had a lot of patience showing me what ABW had in stock. I gave Javier a budget that I wanted to stick to and was sent a list of appliances within hours. I highly recommend ordering your appliances through ABW and also recommend using Javier as your sales rep.

Pamela Coulter: Paco came and measured our space for a new washer dryer and he was great. Very knowledgeable and helpful.

7. ABW Appliances: Silver Spring Store - Silver Spring

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Address: 8951 Brookville Rd, Silver Spring, MD 20910

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (301) 787-4708

Business type: Appliance store

ABW Appliances: Silver Spring Store: what do users think?

Jerome Fisher: From start to finish the ABW staff was extremely professional and courteous. My fiance and i contracted ABW to find and install a new washer and dryer and we could not have had a better experience. ABW provided us with a wide range of options and gave us great advice throughout the selection process. Once we received the quote we were very happy with the price, and the delivery process was quick and easy. Every staff member that i spoke to was very knowledgeable and on point. Moving forward I highly recommend ABW, this has by far been our best purchase in our new home!

Roger Szemraj: A great experience throughout working with Steve Scarborough. He answered all of my questions - large and small - and remembered that there was a different model of the refrigerator that I preferred, but was not available at the time of placing our order. In the end he secured that model for me, making our new suite of appliances exactly what we wanted.

Farris Darawsheh: Horrible service, they said they would send someone over to repair the stove that was not ever a year old, the stove which costs thousands stopped working after less than a year.... they scheduled someone and said it would take two weeks, the 28th came around and they sent the person without any phone call to coordinate or schedule an arrival time with me.... As a result, I was not home! Then they tried to blame it on me, that they showed up while I was not home, and are trying to schedule a follow-up appointment and want me to wait another 15 days! I suggest you stay away from this horrible company! Go elseware, or buy directly from the manufacturer.

Emily H: Fantastic experience ordering a new Samsung washer and dryer from ABW. They were able to advise us on the best units to fit our needs - customer service was excellent! The appliances came in quickly and were delivered two days later. We absolutely love our new washer and dryer and will definitely go to ABW again.

8. Ferguson Bath, Kitchen & Lighting Gallery - Washington

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Ferguson Bath, Kitchen & Lighting Gallery
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Address: 5225 Wisconsin Ave NW #100, Washington, DC 20015

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (202) 567-5656

Business type: Appliance store

Ferguson Bath, Kitchen & Lighting Gallery: what do users think?

mikki freidkin: Excellent experience. I’ve been working on building a home and I have found Ferguson to have an exceptional selection at fair prices. Their entire staff is amazingly helpful and knowledgeable. I have had Andrew Thompson helping me most frequently. He has the patience of a saint and works hard to get me the best item for my lifestyle. He also has never forgotten to take advantage of promotions that can save me money. If I could give him 10 stars I would.

Charrese Edwards: I took the time to go into the Fergusons over on Wisconsin where I met with one of the sales people named Tempe. I spent a couple of hours in there looking for several items and making selections, Tempe said she would get back to me by the next day at the latest with some quotes. I did not hear from her so I followed up a few days later with an email, she didn’t respond so I called and left a message, she didn’t respond so I called and spoke to somebody else and she said that she would get Tempe to respond and she still never did. Not exactly what I call good customer service. I drove all the way out to the Rockville store and met with the sales person there, Dixon, and had a fantastic experience. Ferguson should be happy that I just didn’t decide to go somewhere else completely based on the extremely poor service that I got from the Wisconsin Ave store.

Selena Belluscio: I cannot say enough wonderful things about our experience with Tayler Bordes. She went above and beyond every step of the way. Not only is she pleasant, courteous and professional but she knows her stuff and we appreciated her input on selections for our new home. We will not hesitate to contact Tayler Bordes for anything we can purchase through Ferguson. I look forward to working with her again.

Meredith Cross: Keni Jones has helped me on two visits, and she is remarkable. The first time a couple weeks ago I went in to look at new refrigerators because mine (purchased by my builder at another dealer about 8 months ago) was requiring too many repairs. She offered to help me find out how to get it replaced by the dealer for free. That is now happening. Saving $12,000. She didn’t need to help me. She just seems to want to help. Today I went to replace some lights. They have a beautiful selection. I bought a lot of light fixtures with help from Tayler Bordes at the same store in the Fall of 2018. She was fantastically helpful and the lights are great. Today I was there shortly before closing with no appointment. Keni Jones helped me order what I wanted and gave me great advice. I’m a huge fan of Ferguson’s and so glad they opened near DC Chevy Chase!

Tamar Khachaturian: Tayler Bordes is the ultimate professional! She is extremely knowledgeable about a variety of products and is also very helpful, for example with researching items specific to her clients’ needs. She is professional and courteous and prompt and pleasant and anyone would be so lucky to have the privilege of working with her!

mt mtm: Brienna Sawyer has very naturally become our main contact at Ferguson (Friendship Hgts, DC), and we consider ourselves most fortunate. Being in the midst of renovations, Brienna has been patient in listening to our needs and offering constructive solutions, including researching items that may work for us. She has not only been enthusiastic with helping us in the showroom but over the phone and via email as well. We are so appreciative of all of her kind and thorough assistance!

Hanna chakarji: Better prices than you would expect, I was looking for a light for my bathroom, one thatgoes on the wall. Found some beautiful chrome polished triple light. Was the same price as the junk on eBay. They did not have it in stock at Bethesda but they did have it in Richmond, I paid for it at around 3 PM and it was at my home the next day. Awesome place very high-quality items.

S Wright: Our representative Keni Jones has provided us with outstanding customer service. She returns our calls immediately. She is always willing to research any product on our wish list, answers all questions and solve any problems we may have. Keni is extremely knowledgeable and professional, and has helped us reach important decisions regarding our extensive home renovation.

9. ABW Appliances Clearance Outlet - Silver Spring

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Address: 8951b Brookville Rd, Silver Spring, MD 20910

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (240) 839-5110

Business type: Appliance store

ABW Appliances Clearance Outlet: what do users think?

Gwynne Young: The whole experience with ABW was five stars! No pressure sales when we walked into the showroom yet super helpful salesperson willing to answer all of our questions. And the delivery guys were stellar! They removed the old fridge and put in the new one in just a few short minutes!! Our kitchen is super small and they maneuvered in and out with speed and agility! Very happy with ABW!!

June Taylor: The delivery team from ABW appliances was fantastic. They arrived within the expected time frame, even after starting off with a flat tire. They took care to not damage my new Luxury Vinyl Plank flooring, set up my Miele washer and dryer, leveled and tested them for proper performance, gave me a brief demonstration, and were very courteous. I also want to say how helpful Betty Burciaga in sales was by answering questions I had about the appliances and helping me with the ordering process. She arranged for a Google meet during which the laundry site was inspected for measurements to be sure things would fit and the electrical outlets would work. During the 5 month waiting period for the Covid delayed appliances to arrive I got regular updates on their ETA. I couldn’t be happier about my experience with ABW Appliances.

Tabitha Bailey: Great service and very friendly installation crew. They had to work to find our water shut off because the one under the sink was inoperable and they did so without complaint. I would highly recommend ABW. We purchased all of our appliances from them 14 years ago and will continue to replace as necessary with them.

Terry Rubenstein: From the call to Cummins now ABW order handled on line with salesman Aaron. Delivery and installation went perfectly and took very little time . New units in my Fathers apartment are great ! They have a great bot system to keep u informed of installers route . Great job!

Robin Clarke: Paco was wonderful; was able to take care of the problem immediately .He was also a really nice person !

Spencer Davis: I scheduled service with ABW to resolve an error with my washer. They charged me $155 to come out I said ok. The tech came out looked at the machine and called Samsung. Then he told me either the tub was warped or my dampers were warn out. He charged me and left. He was at my house for 15 min. He did not reproduce the error. He did not look at the dampers. He did not show me where my tub was warped. All he did was make a phone call. I called them to see how much it would cost to fix it they couldn’t give me a price yet. I complained and they said they would send a senior tech out to confirm that is what is actually wrong. The way I see it is that I paid for them to make a phone call. Which I could have done or they could have done before they even got to my house. Note I still don’t know what is wrong. Is my tub warped? Are my dampers warn out? Or is it something else? Update: Senior tech came back and was able to provide a much more thorough look at my washer.

Margaret Jylkka: The ABW crew of three arrived around early evening and absolutely crushed/exceeded any current standard of customer service there is! They had to hook up the steam dryer to a water source and that required finding some extra parts( hoses?) They rigged the dryer door to open toward the washer😍 They tested both devices. You know the entire ABW experience from COVID safe showroom appointment to electronic notices ( loved the video visit prior to install to assure that delivery / install would go smoothly)has been a mirror of tonight: professional, knowledgeable and friendly. Please spread this as far as you can in your company. Thank you. Sincerely, Marge Jylkka

Karen Telis: Such knowledgeable and careful installers! They made sure everything was perfect before leaving. They took time with a tricky and uneven floor and made the dishwasher fit beautifully into the old space. Polite , cleaned up everything. A+ experience.

10. ApplianceLand - Beltsville

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ApplianceLand
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Address: 10801 Baltimore Ave, Beltsville, MD 20705

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (301) 595-7360

Business type: Appliance store

ApplianceLand: what do users think?

Wendy W: About 6 months ago, I purchased a Speed queen washing machine here. The people who work here are knowledgeable and honest. When I made my purchase after the second visit, there was a different salesman , but he gave the commission to the original salesman. I couldn’t be happier with my decision to purchase the washing machine voted best by women. The two gentlemen I spoke with here also highly recommended Speed queen machines. They were very articulate in telling me the reasons why while pricey, it’s a best buy. While Consumer Reports (CR) gives higher ratings to other brands, it, too, indicates that Speed queen is preferred by women. The machine I purchased less than 5 years ago was rated best overall by CR, and it did not get our clothes clean and often malfunctioned. I recommend that no one buys a washing machine with a short agitator. Also, why do you think most laundromats only have Speed queens?

Candice: I know I will always get good advice when I go into Appliance Land. I’ve ordered appliances there before, and delivery has been smooth. They were helpful when I was looking for an appliance to fit into a small space in my old home. I mostly appreciate the personal expertise available to answer all your silly questions, and the offer to look up multiple items availability.

Serendipity Group: I’m a repeat customer and always impressed by the sales staff range of technical knowledge. Price are on par or below big box stores. I’m very glad to say I’d purchase from them again. Recommend.

Sharon Froom: I had a great experience with the two gentlemen in the store who are very knowledgeable and helpful, able to steer me to the best appliance for my needs. A year and a half ago I bought a microwave, the installation was on time, fast and efficient. Last week, I bought a new washing machine, it was just delivered, and again the installation was on time fast and efficient. Such a pleasant experience to deal with knowledgeable people, and effective installers.

life well Lived: My wife went there looking for a fridge in the beginning of July. We had heard great things from a friend buying for a new house. However, when there, the sales lady did not wear a mask and kept getting closer and closer to my wife despite her attempts to keep backing up. As we are a family with 3 high risk people, we take COVID 19 seriously. It was annoying to have the sales lady not follow the masking guidelines, and it cost them a sale.

Jacqueline Jones: Dennis was.very helpful and knowledgeable. I got a quick delivery date and the delivery was very professional. They did an excellent installation, left the area clean and were pleasant without being intrusive. Very pleased.

Brian Zabela: Very helpful staff, got us the refrigerator we were after and delivered it in less than a week.

11. Miele Experience Center Tysons Corner - Fairfax County

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Address: 8065 Leesburg Pike #110, Vienna, VA 22182

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (571) 789-0080

Business type: Appliance store

Miele Experience Center Tysons Corner: what do users think?

Clifton Pleasant: Called to enquire about purchasing their products. The store employee was clearly aggravated that I was asking about this, and rudely informed me to "go find a dealer." When I asked if they have any dealer locally to recommend, I was told to "go find one online." Apparently they want to make purchasing their own products as difficult as possible.

Rachel Holmes: **Store review, not a product review** This store is very large and interactive. There is a vacuum station in which you can spill oats on carpet and hardwood and try out the different vacuums to clean it up. We did have to wait ~15 minutes for a salesperson to greet us, but it was Saturday and they were all working with other customers so this is understandable. We were offered free coffee, and there is water and chocolate to help oneself to. Very clean & fancy restroom as well. Overall a cool store, even better if you’re casually browsing Miele products

Paul Mayeur: Staff is very nice and helpful. Showroom is large and clean. Wide range of appliances to check out

Nelli mkhlnk: What a great place. We had such positive experience and so grateful we met Antoinette. She took all the time needed to help us and even stood late for about an hour on the Memorial Day Weekend to make sure we know everything about the product. She had completely changed our vision about Miele and we ended up choosing the entire Miele Kitchen. We placed the order today and now happily waiting for it to arrive. Antoinette, thank you very,very much again.

Frank Chiaramonte: We continue to have the best customer service experience at the Miele Tyson’s showroom. Antonette M and AJ are very knowledgeable, professional and considerate. We Recently took a chef training/cooking class, and it was over the top! Beyond what we expected. While demonstrating the best use of Miele appliances, this world class Chef Steve Mannino also worked diligently to teach our group of 12 people how to cook better, with less waste. We also all ate well and nobody was in a rush. As a result we will cook better all our lives, with Miele appliances and try to deliver the same excellent hospitality to all our guests, As they continue to do here at Miele Tyson’s. Thank you for the best use of our time and money. We will be back and change the way we cook, with Miele forever!

Robin T: If you are thinking about investing in a Miele product, I highly recommend you come to this showroom. We purchased a Miele dishwasher and loved it so much (after having a couple of Viking dishwashers) we decided to consider a Miele washer and dryer. The showroom person. ( I would not call her a salesperson because they do not sell their appliances from the showroom) spent an hour and a half with us going completely through the product line. You can even see the products fully demonstrated. We also discovered how to use our dishwasher and new Miele vacuum. After purchasing the washer and dryer from Strosniders. (Another great experience using their dedicated Miele salesperson Tony) Smart Kitchen did the Miele authorized installation. Smart Kitchen even came out 3 times to make sure everything went smoothly. The last time they showed us how to use the appliances which is the first time ever an installer has done that for me. I will say. All Miele appliances have many features and if you don’t take the time to have someone show you how they work, you are really missing out. My Miele showroom experience was world class service. The products are the best I have ever had. They are easy to use once you understand how. Ps. I had such a wonderful experience with Strosniders that I have purchased all of my Miele appliances from them.

velida kent: The Miele consultant sent me to buy their dishwasher at ABW appliances in Arlington, VA. where I received a terrible service. The Miele company should know that their autorized dealers are unprofessional and provide bad service. Bad service, bad communication, indifference, and low working standards. Unfortunately I paid for my dishwasher at ABW appliances place beginning of August. The salesman Spencer did not warn me that it was on back order. After numerous checks and call backs from me to them Aisha from the delivery department promised the delivery on Aug 29, only calling on 28 th to tell me it was backordered and they do not have it. She promised it on Sept 17 th. I called again, she promised to call back on Wed, did not happen, after my call again she told me the delivery will happen on Sept 24 th. Stay away from this business! Will never order again from them!

Tyffany Mandov: Excellent customer service. Love our Meile kitchen appliances. We also have attended several classes/meals at the experience center. Fun. Learned a lot. Delicious.

Brittany Harrison: This place was difficult to find. Park I. The garage around back, go up to leave two I. The garage to get to the bridge, then walk to the other end of the building once inside. They seem to be understaffed, it they are helpful and great at demonstrating the products and such. We found our trip to be helpful and will purchase.

Hazel Gago: This is a nice appliance store with very helpful sales reps. Took a cooking class here. The people, techniques and appliances are world class!

12. Lowe's Home Improvement - Washington

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Address: 2438 Market St NE, Washington, DC 20018

Schedule: Closes soon ⋅ 10PM ⋅ Opens 6AM Thu

Telephone: (202) 378-2500

Business type: Appliance store

Lowe's Home Improvement: what do users think?

Sassy Sauce: Great discounts on Christmas items as part of the holiday sale. I picked up Christmas stockings for under $5.00. There were fire pits on clearance as well. I like this location and they generally have the items I’m in need of for repairs or decorations, etc. The staff is very helpful as well.

Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.

Jessica Fullington: Today I went to the garden center for some outside plants. Yolanda was so very helpful! She was able to answer my questions, she even went and got me a cart so that it was easier for me to get the items I purchased to my car. It is so refreshing to have people who are pleasant and helpful at their jobs I will definitely come back to this location to get all the plants I need this spring! Marla was very helpful as well along with the young man who answered some of my questions about my plans. All around a wonderful experience!

goklt: Lots of materials here. Check out was fast. However good luck asking for assistance. Lots of associates are walking around but not helping customers. I tracked an employee down for assistance in moving materials from a high shelf to store level in the door section. He called two times for assistance to my aisle but no one came and he advised going to customer service. They called and still no help. Had to track somone down in a different department altogether. Crazy.

Chase Johnson: The employees here are courteous. But the wood cutting service they claim to offer is not available when needed. The store should just be candid that wood cutting won’t be available (or at the very least won’t be available at any specific time). I am a local DIYer (not a contractor). Before I bought wood I asked about cutting and was told it was no problem—buy it and then request a cut. I did. I was then told the lumber associate wasn’t available for an hour. I couldn’t get the wood (a single sheet of plywood I needed to cut in half) into my car, so I waited. After an hour, there was still no lumber associate, so the wood was never cut.

Annie Signorelli: I ordered a dishwasher with professional installation and the process from start to finish was completely nontransparent and unprofessional. The installation had to be rescheduled because the dishwasher wasn’t pulled down for pick up in time, and then when it was installed it was the incorrect dishwasher — not even the right brand. After several hours on the phone with the Lowes installation line, including being told multiple times that they couldn’t advance the process because they couldn’t get in touch with anyone at their own Lowes store, I called the store directly and was able to sort it out and get the installation rescheduled. A Lowes associate later told me that they don’t have the “luxury” of waiting on hold with the store which is what I had to do in order to ensure my order was completed. Finally the correct dishwasher was installed on the third attempt and I was told I could contact the installation line again to discuss compensation for the inconvenience. Again it took multiple attempts to even get an update on where my case stood, despite being told every time that I should expect a call back “by end of business” every day I called. When I finally got offered compensation it was for less than half of the amount I requested (I requested the installation service be refunded seeing as it took 3 attempts and I was the one having to set everything up because Lowes did not follow through). While I am satisfied with the product I am in disbelief at how difficult and unprofessional the process was with Lowes. I do not recommend purchasing appliances from installation from this store or using the Lowes installation services.

13. Vision Appliance Repair - Washington

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Address: 1604 25th St SE, Washington, DC 20020

Schedule: Closed ⋅ Opens 7AM Thu

Telephone: (202) 602-7775

Business type: Appliance repair service

Vision Appliance Repair: what do users think?

Cara Elkins: Vision Appliance Repair are a wonderful company. I have just had my stove and freezer worked on by Chad. He was incredibly knowledgeable, professional and went the extra mile both to repair my appliances and to explain the problems and solutions to me. I have also had Vision work on my dryer and my washer and each and every time, every technician has been timely, knowledgeable and professional. I recommend this company in the highest and will only use them going forward. Services: Stove & cooktop repair , Refrigerator/freezer repair , Washer/dryer repair

Andrew Poissant: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThe technicians were professional, quick, up front, and clear in their repairs and service. High quality for relatively low price! My oven took them over 4 hours and the repair job only cost $249 excluding parts. Very reasonable.Service: Oven repair

Aaron Chaletzky: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueMax and Adam did a great job of replacing the valves on our washer. They were very communicative about acquiring the part (during a snowstorm) and were on top of scheduling. They were neat, masked and professional. Very good experience overall!!Service: Washing machine repair

Scott Burger: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueWorking with Vision Appliance Repair was easy and quick. Their technician Chad was prompt, communicative and conscientious. He performed the work needed to fix our ice maker and even followed up with me the next week to confirm everything was working properly. I would highly recommend them for your repair needs. Thank you Chad!Service: Freezer repair

Mark Lumpkins: Very reliable company. Chad came to my house on time and fix my machine in 0.2 seconds. Definitely having these guys on speed dial. Thanks Vision Appliance!!! Service: Washing machine repair

Tesfaye Gari: I have a 3 year old Whirlpool Refrigerator and the ice maker stopped working. I called got scheduled but the technicians who came worried about only his $60 checkup fee and said the door needs to be replaced which costs $900 or more and additional equipments which adds up over the price of the refrigerator. Doesn’t worth calling Vision Appliance. I personally don’t recommend at all and if there was a zero star I would give that. Hope some one learn from my mistake

kerricha cox (Kasey): Vision appliance repair is a great repair company, they came did a diagnostic on our dryer. Within a couple days they came with a new motor and clean our our dryer. Now it works great. I am really happy with it so far.

Pat Saxton-Plummer: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueChad was Awesome!! Totally knowledgeable in his craft, fast and trusted. This was my first encounter with Chad and I am a lifelong customer.Service: Dryer repair

Contricia Tyson: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueChad serviced my washer. He was professional and friendly. I highly recommend Vision Appliance Repair and I will use them again.Service: Washer/dryer repair

14. Ferguson Bath, Kitchen & Lighting Gallery - Springfield

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Address: 5650 General Washington Dr Ste D, Alexandria, VA 22312

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (703) 658-1000

Business type: Appliance store

Ferguson Bath, Kitchen & Lighting Gallery: what do users think?

Shawna Gann: Not a bad showroom, but I wished that the tags were marked with the brands/manufacturers. While there were lots of chandeliers, we were on the hunt for single sconces for our home bar and only found lights for bathroom vanities and a handful of outdoor sconces. Prices didn’t seem astronomical, so that’s good, but we didn’t find what we were looking for, unfortunately. If you use Google maps to arrive, make sure you drive around to the front, especially if you’re coming off of I-395. Google led us to the back of the building.

Carrie Tucker: Bernie Koehle is a super sleuth. He took the time and energy necessary to track down a solution to my minor (but major to me) plumbing need. Excellent customer service from the time I stepped into the door and spoke to the lovely woman at the front desk to the time Bernie found a solution and ordered the part that I needed. I highly recommend and will be back for any future plumbing or remodeling needs that I may have. Thank you.

Marybeth Evans: I am extremely disappointed with Ferguson. Your scheduling is horrendous. I’m an Interior Designer and I’ve tried to make an appointment several times to bring a client in. I have purchased a lot from Ferguson. No one calls me back and the scheduler has not been available the FOUR times I’ve called.. Customer service is not acceptable. I need an appointment and have been unable to schedule . Extremely disappointed and frustrated. Your product is excellent but I cannot sell it if it’s impossible to make an appointment .

Melissa Mattis: Save your gas and just look online, then buy elsewhere. They are overpriced compared to competitors (sometimes $100+ dollar difference). Their website is pretty handy. In person, I’ve never had such non-existent customer service. Went on a Friday at 11am, and they weren’t busy. No one couldn’t be bothered to even say hello to me and I stayed almost an hour.

Valerie DeThomas: No customer service. Not interested in your business. Recommend you go elsewhere. Went to check out TOTO built-in toilet/bidets. Explained that I had questions about different features, etc (some of those toilets are in the thousands of dollars, so yes, I have questions). After some time, the front desk associate printed stuff from their website (at least she recognised my presence!) although I have access to internet and can read things on their website. Two other people (supposedly sales personnel - they were sitting at desks, reading stuff) were not interested in me at all. Didn’t even make eye contact when I approached them. One of them reluctantly tried answering my questions but was completely disinterested in engaging with me, and ultimately did not provide ANY helpful information. I guess I’ll be going to W.T.Weaver & Sons.

Daniel L Williams: The show room was impressive. The receptionist was wonderful and pleasant. We did find what we wanted on this trip with my Design Consultant. Remember to make an appointment!

Dan McKenrick: They did not have in stock the part I needed but they wrote down the part number to help me locate it elsewhere. A+ service, Friendly Courteous service.

Tanisha Taylor (TaniTay): Tyler was extremely helpful and efficient. We came in with a picture of an item we needed and he helped us find it and order more.

Scott Ableman: Great resource for figuring out what you want, and the people are very knowledgeable. If you need custom cabinetry, they are experts.

Gloria E: I have bought a lot of things from Ferguson over the past year. For the most part I did not encounter any issues with the items that I purchased. The issue that I encountered recently involved a bathtub that was delivered on April 5th and was to be moved from the garage to my bathroom on May 4th. I did not notice when the tub arrived that they was a crack in the tub. From the way that the tub was wrapped I would not have noticed it. I called and emailed Ferguson Rep to let them know that the tub was cracked and she checked to see what could be done. The final response was that I still needed to pay $1334 for a new tub. Very difficult to pay for a new tub when I did not damage the one that is in my garage. All who are buying from Ferguson, check everything on arrival because either at 30-days you will still be required to pay for whatever was damaged in shipping.

15. Best Buy - Bailey"s Crossroads

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Address: 5799 Leesburg Pike, Falls Church, VA 22041

Schedule: Closed ⋅ Opens 11AM Thu

Telephone: (703) 671-0184

Business type: Appliance store

Best Buy: what do users think?

Marko Mitic: Alright, I’ll be honest and straightforward. My 1* review is based on what kind of service is happening in store, not on product itself. First I was helped from tall gentleman, he was kind, helpful, good listener and respected my opinion! He will remember me :”He compliment my hairstyle also”. He redirected me to older gentlemen which lately disappeared and I was finishing with third guy who talk-so-much-and-never-stop-to-talk. He tried to sell me same lap top but brand new (I asked for brand new). After back and forward I said how they told me they have it on stock and I was waiting another 10min to find that one. Very shady, but okay, he tried. Listen, I am in store to purchase laptop, I asked simple questions, do not give me story “we are not on commission” and do not try to sell me warranty 10 times. LITERALLY 10 times. I am not kidding. Also he said I CAN NOT settle up monthly payment if I do not have Best Buy credit card and I need to apply for one. I literally was in store 1 h. At the end I got my credit card which I didn’t wanted. Not necessarily need it. He was laying to me and doing shady business. I am not purchasing nothing with that one anymore. So he did 2 things today, lost a customer because stupid cc and was lying there doing shady business and providing very poor and slow service. And make me to not use that card never in my life because interest on it🤷‍♂️ Y’all take care of your costumers and train your staff better. Because this is shame!

K M: Disgusting customer service! I wish I could give them zero stars. Today I dealt with manager Mr Fathim, very disrespectful. Walked away from me when I had an appointment for a Samsung device repair, I get to the store and I’m being told they don’t provide that service. I’m being told I’m too loud and he refuses to give me his last name. Also geek squad member Asaf, same scenario, unhelpful, rude, can’t even greet me and refuses to give me his last name. I do not recommend this store to anyone. Please take your money to a different store. Preferably where the managers have manners and don’t disregard their customers.

Noor Ayoob: Great deals they have now . BestBuy is the best place for everyone now , we all need Technology in our life and this is the right place to go . Also if you are a gamer or vlogger you can get all your deals and supplies from here . Great customer service definitely coming back soon a lot of things I need to buy . Come on best buy give me a good deal on Pixel3 please this is the phone I want to buy. Think about it and let me know. Keep up the great work .

16. Danva Appliance Repair, LLC - Bailey"s Crossroads

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Address: 5597 Seminary Rd #1311, Falls Church, VA 22041

Schedule: Closed ⋅ Opens 7AM Thu

Telephone: (703) 839-2767

Business type: Appliance repair service

Danva Appliance Repair, LLC: what do users think?

Paul J: Wow (3x). Talk about integrity and diligence--this man will not stop until he gets the job done perfectly. And he sticks with his original estimate regardless of what comes up. I had a stubborn Bosch that simply refused to work. Dan, however, triumphed and repaired it, saving us $$$ on a new washer. I will definitely work with Dan again in the future! Service: Dishwasher repair

James Phipps: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueHis responses were fast. He made appointments and repairs quickly. Great experience. Will definitely use again. Thank you!Service: Dishwasher repair

Charles Carron: Dan arrived on time, completed dishwasher repair promptly, charged me the amount he had quoted on the phone. Highly recommend.

Brian Reinoehl: Dan was professional, skilled, and fixed my dryer when and for the price he said he would. I highly recommend calling Dan.

Gary Frey: Horrible !! Absolutely no call back. Voice mail FULL for 10 days. Are they still in business ?

Timothy Nussbaum: Service: Dishwasher repairPositive: Professionalism, Quality, Value

17. Trible's, Inc. - Merrifield

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Address: 2809 Merrilee Dr, Fairfax, VA 22031

Schedule: Closed ⋅ Opens 8:30AM Thu

Telephone: (703) 573-1000

Business type: Appliance parts supplier

Trible's, Inc.: what do users think?

Anh Ngo: Great local store for genuine appliance replacement parts. COVID process was easy - call with your model #, pay over the phone, pickup outside the store.John was very pleasant and encouraging on the phone. Thank you for helping me fix a problem that was annoying me for months!

Timothy Carll: Great place to get parts for major appliances. I’ve delt with them for 50 years. Jonathan and Preston do a great job as well as Diana who is the go-to with 45 years experience.

hector aldana: This store is nice to have it but with the COVID-19 it got way 👎🏾 I haven’t experienced other business like this one . And doesn’t get any better I was ordering for some one else so I had the information model part name and # went to knock on the door a lady answered I explain to her what I need . She asked for the model # and part # I told her if she could send someone to see the pictures ❓cause to much information and I couldn’t put her on hold while reading the information. I didn’t know how to do that new phone for me . Regardless she still didn’t send nobody 🤬 afraid Of the Pandemia so they’re running the business in Merrifield very unprofessional no help wonder how much longer we got go with this ❓is not getting any better wonder how they get around . You got go public places bank/ supermarkets /gas stations / etc etc 🤬.

Bo Grimes: Had the parts I needed for a dryer in stock for a great price. I had been looking around for two parts. Some places had one, some another, most had neither. Trible had them both in a single kit for cheaper than each individual part. All that gets them 4 stars. The 5 comes from the friendly staff who seemed genuinely glad I walked into their business. Plus they had been just as helpful on the phone and had the part set aside waiting for me.

Umar Sadiq: Even 1 star is too much. John is the worst employee that a company could hire. He should not have a job where he has to deal with customers. I am forced to go or call them 2 or 3 times a day due to my business needs but it is an experience every time I have to deal with John. I highly encourage ownership or higher management to pretend to be a customer and experience the joy that John provides

kyle pasternak: Support your local business. These guys are invaluable to us. Without them you’re buying everything on the internet waiting 3 days for delivery and Paying for rush delivery. These guys may not be the friendliest people in the world it doesn’t matter cause they do their job

Josh Patterson: Knew what I needed and they had it in stock. 5 minute transaction, extremely knowledgeable and pleasant staff. Competitive price for what I needed as well based on light Internet research. Look no further; just go here when in need of a specific appliance part!

arya givehchian: I called them three times. Each time they put me on hold. first time they hanged up on me after being on phone for a while. second time I got tired of waiting on them so hanged up and called them again. 3rd time I asked them to at least take down my number and call me back when they get the chance the guy said NO.

18. Best Buy - Fairfax County

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Address: 8449 Leesburg Pike, Vienna, VA 22182

Schedule: Closed ⋅ Opens 11AM Thu

Telephone: (703) 748-9814

Business type: Appliance store

Best Buy: what do users think?

Hum Singhum: I needed some guidance in purchasing wireless earphones. I was provided prompt, courteous, and extremely knowledgeable assistance by Milton S. Although the product I ultimately ended up purchasing is available through several stores in town, after the assistance provided by Milton, I can’t not imagine having purchased it anywhere else. He answered my questions thoroughly and offered to research some more esoteric technical questions I had. What an impressive gentleman! If I had a store, I would hire this guy in a second… And no I don’t know him and I’d never met him before. He really restored my confidence in the ability of resellers like Best Buy to deliver an outstanding customer experience. Congrats to Best Buy in Tysons Corner for having the good judgment to hire such smart and helpful people. I know which store I will be going to for my next product purchase of this type.

Javad Ghandi: Please Please send this sales guy (Brian ) to training to learn how to speak with customers . He is at computer department and he shows attitude to us . The funny thing is he told me “ I have been here for year and a half !!! “ . Guess what Brian , you wont last long with the terrible customer service !!!

Brad Parker: We received really excellent and knowledgeable information and guidance from Chandler when we came in on Memorial Day weekend to replace the appliances for our kitchen. He had great command of the various appliances and helped us put together a package that saved us a significant amount of money while getting the quality and features we were looking for. Three weeks now into our purchase we are very satisfied. Best Buy free delivery and installation and the additional warranty benefits through our total tech membership also added real value to our purchase. Brad & Penha Vienna VA

Jon Mojarro: Katherine was great! Very kind and respectful. Helped me with my checkout items as well as an online order. She needs a promotion with those customer service skills. 6/5 stars.

Viktor Nebrowski: What is happening best buy? Is this a grab your own merchandise? Nobody ask to help. They were just talking to each other.

19. Best Buy - Jefferson Houston

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Address: 3401 Richmond Hwy, Alexandria, VA 22305

Schedule: Closed ⋅ Opens 11AM Thu

Telephone: (703) 519-0940

Business type: Appliance store

Best Buy: what do users think?

Subrina W: Ammanique was great! Extremely helpful and very knowledgeable about products at Best Buy. Took us immediately to what we were looking to find in the huge Best Buy store and helped us with product selection.

Henok Garedew (Henny breezy): I like this Best Buy so much, they have everything I need for same day pickup.Very helpful staff. I recommend it.

Kev- keepingitreal: Great atmosphere! Staff was helpful and friendly! Best Buy offer a wide variety of electronics, accessories and appliances. If you buy any equipment from Best Buy, the Geek Squad can help you with installation in your vehicle and or in your home.

rachel braley: I have been trying to get in contact with somebody from this store for over a week to no avail. All calls are directed to the call center, which would be fine, except no one at the call center knows how to transfer me to the store line except maybe 1 out of every 12 people. Not only has the call center been unable to help me with what I need (which is why I need to get in contact with someone from the actual store) they have placed me on the call back list probably 5 times in the last week and a half and I haven’t gotten a single call back. ONE person knew how to transfer me to the store line but when I called I was sent to voicemail. I left a voicemail with my information on the ACTUAL store line and never heard anything back. I cannot go into the actual store because I now live three hours away, so getting in touch with someone over the phone is really my only option. However actually getting someone on the phone seems to be impossible so I really don’t know what to do at this point. The call center itself has been a bit of a nightmare. They keep trying to find my “Best Buy account” except I don’t have one but they think if they look up my phone number for the 1,000th time it will suddenly magically appear. Talking to the call center makes me feel like I’m in the Twilight Zone with how many times I’ve had to tell them I DONT HAVE A BEST BUY ACCOUNT. And one person hung up on me when they were only able to answer my questions with “I don’t know.” Honestly ridiculous. I’m currently looking into buying a new computer and a new TV but it won’t be at Best Buy. I will be taking my business elsewhere due to how much trouble I’ve had to go through. It shouldn’t be this hard to talk to somebody in the store.

Dottie “Dottie” Mount: My Best Buy experiences have been hit or miss, but this location has removed any hesitation that I had about Best Buy. The young man that helped me, Ezra, was fantastic! Very knowledgeable and made sure I got what I needed. I was very confused about what laptop to purchase based on my needs, and Ezra cleared it all up! He stayed with me, shopped on BestBuy.com until I found what I wanted. His customer service skills are exceptional and made me feel like I was the only customer. His follow thru and patience are worth the commute to this location! Thank you!!!

Houston: Yesterday, I had a great interaction in the elcectronics (PC/Laptop) section of the Best Buy in Potomac Yard (Alexandria VA). I was informed of products, directed to the appropriate section, and escorted to the cashiers counteres by Jefferey. He was a pleasure to be around and was very informative, sharp, and gave suggestions for a proper purchase. I left the store feeling comfortable with my purchase and will go back for further business. Thank you Jefferey!

20. All Shore Appliance - Baxter Estates

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All Shore Appliance
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Address: 165 Main St, Port Washington, NY 11050

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (516) 321-9960

Business type: Appliance store

All Shore Appliance: what do users think?

Alexander Lazoff: Thank you so much for a great service, price and timely convenience. My oven broke out of the blue but was anyways over 15 years old and due for replacement. I was thus forced to replace all three units: microwave oven and cooktop. I was recomended to All Shore and am so happy I was. Joe was a true pleasure to work with. He had Jimmy, a 20 year+ experienced mechanic come over to survey my equipment the next day (who was so pleasant and easy to work with). 12 hours later Joe had the survey and I picked out a great triple bundle with Kitchenaid. The price beat both Home Depot and Loews and was in inventory. Best part, the next day it was installed. I’m extremely pleased with the price and service and highly recommend anyone in need to use All Shore. Thanks again team.

Alicia Gentile: Larry and his team at All Shore Appliance were wonderful to work with. We are updating our kitchen and Larry was super helpful in the whole process of picking, ordering, and delivering/installing the appliances. He was incredibly knowledgeable and took the time to help us make an informed decision prior to ordering. He followed up to schedule, and reschedule a delivery when there was a change in our schedule. His customer service team was also very helpful each step of the way. I highly recommend All Shore!

vera shtein: i had recently within last year had to replace my dishwasher, washing machine and refrigerator. Larry and Anthony took care of my needs in most efficient and friendly way. even with current supply chain problems they found the right product for me and delivered as promised. their pricing policy is very competitive and fair to say the least. i am grateful.

Daniel Caruso: All shore appliances gives great local service. Larry is great and very knowledgeable. Great prices and service. Highly recommend!!

Roger Tron: I was going to try this store instead of Mr. Jays. I went to the store on 5/5/21 at 3pm. There were three guys inside the store by the front counter. One older gentleman was at least half way wearing a mask. Another older gentlemen along with a customer (a fellow Asian, which I was surprised with) were not wearing any mask at all. Sorry, I believe in this day and age it is NOT asking too much to wear a mask inside a store that didnt seem to have any doors or windows open for ventilation. I did wait a good 10 minutes outside to see if perhaps it was a momentary issue, but no luck. I went to Mr. Jays to purchase my wolf product. Sorry, I wanted to support local, BUT they are not supporting the community by not wearing a mask inside a store.

Harry schwartz: What a great experience! Super selection and prices but the jewel of the store is Larry Nathan. A wealth of knowledge, fantastic personality and incredible customer service. We left feeling as though we got the best appliances for the best deal and exactly what met our specific needs. More importantly we felt like we just made a new friend!

SA J: This store and the owner Larry is extremely unreliable and provides bad customer service. We bought a Bosh refrigerator from him which was delivered with a defect on one of the doors. When we walked into the store the same day, Larry (after he was done yelling at another customer on the phone, BTW) told us that he has already put in a claim for us and took care of everything and it would take 3-4 weeks to receive a replacement door. 5 or 6 weeks after waiting with no updates and replacement, we called Bosh directly and they told us that no claim had been placed by anyone. Of course we had at that point missed the timeframe to put in a claim. This stores lures you in with discounts and then provides the poorest customer service you can imagine and is rude on top of everything. We do not recommend anyone to buy anything from this store.

Brian Markowitz: Big thanks to the crew (Larry, Jose, Jimmy and Kyle ) at All Shore Appliance. They really helped me out with a challenging appliance installation issue during this time. They were very accommodating and expedient. Great job guys.

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