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1. M & M Appliance - Washington
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· 201 reviews
6201 Blair Rd NW, Washington, DC 20011
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Pamela Sommers: Excellent sales and service but stay away from the extended warranty. For my gas Samsung range, the warranty does not cover the knobs two of which broke. Consumer Priority Service (CPS Customer Service) was extremely difficult to deal with in terms of responsiveness and attitude. Read the warranty carefully, it is more like a transmission warranty for your car. Knobs are specifically excluded and not deemed to be a functional part. I feel that I wasted the money ($125). By the way the knobs cost $25 each and I needed two. M and M did not push the warranty and I have nothing but praise for the store. It would thrill me if they stopped using CPS.
Marlene Azer: I had an amazing experience getting our appliances here. We completely renovated a house and needed everything (dishwasher, refrigerator, oven/stove, microwave, washer/dryer) under a pretty tight budget and time frame. We needed things delivered the following week! Our sales associate took their time putting together our list of appliances with our time and budget restriction in mind. Brian very patiently looked through all their warehouse items in the area so that we got everything we needed and we are extremely pleased with each appliance we’ve purchased. He also made sure we had everything needed to install the appliances. The prices were excellent. I will definitely come back if we need anything else in the future.
Brian Sobel: Eric was awesome. Helped me find replacement improvement Miele dishwasher in a pinch - when my existing broke over holidays. So satisfied. Install was super professional. Highly recommend.
J. L. Comeau: It was a pleasure dealing with M & M Appliance from my initial inquiry phone call to installation of my new dishwasher. The gentleman who handled my order was friendly and knowledgeable, and the installation tech was just great. Everything went off without a hitch and I am very happy with the experience. I will not hesitate to call them again.
William: Panic purchased an oven because I broke part of the outer glass trim on my unit a week before Thanksgiving. Decided the next day to repair my current unit and was able to cancel the order with no hassle. The specialist I dealt with was fast, professional, and very understanding. I appreciate dealing with people who understand that customers make mistakes and are still treated with dignity and courtesy.
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2. M & M Appliance & Vacuum - Lyles-Crouch
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· 23 reviews
817 S Washington St, Alexandria, VA 22314
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World Traveler: Knowledgeable and attentive service. Bought a Miele washing machine here and got it delivered. From start to finish, the experience as been outstanding. No pushy sales rep., very professional. Eric has been beyond patient with me, for which I’m very thankful. His team delivered and installed the washing machine with white glove service: courtesy call 20mins prior to arrival, protected my floor (no dirty shoes in the house! ;) and ensure that all my questions were answered. I would definitely use them for all my future appliance needs.
Kim Sheridan: I recently purchased a washer and dryer from a big box store. It was a terrible enough experience that I canceled my order after two failed delivery attempts (who only brings a dryer?). I’m so glad I had found M & M during my search. Eric was able to take my order over the phone, asked the right questions, and simply put, was nice and professional. Everything was delivered yesterday. Delivery wasn’t going to be an easy feat—going to the 3rd floor of a DC townhouse. It was a tough job for two guys but there isn’t a mark on my walls or floors. They were careful in the removal and I was able to re-use the pan that was there. This is a stacked unit, in a hallway closet. I didn’t watch but it’s all there shining and new and ready to go. This is a high- end appliance store but they had what I needed at a competitive price. Plus, it’s nice to shop local.
david zand: I found Eric at M&M Appliance to be knowledgeable about the kitchen appliances we needed. He voiced pros and cons of each appliance. We went with a particular suite of appliances which were much cheaper than where our contractor recommended we purchase them from. Also, Eric pointed out a second rebate we would not have known about (which has been processed) netting us an extra ~$700. M&M kept our appliances in storage a little longer than normal with no issue and delivery was timely and excellent. Very glad I found this store and supported a local business, all the while receiving great service at a discounted price. A+!
Joe: We purchased a washer and dryer from Candy’s last year. Eric was very helpful while we picked out the model and delivery was easy. The best part, though, was the customer service that followed. The dryer stopped working while it was still under warranty, and Eric was extremely helpful to us. He helped schedule the appointment for the Samsung rep to come to our home and because we can’t access our cell phones during the day, he made sure to leave messages on both cell phones and send emails to ensure we were all on the same page. Of course we had many questions and he was quick to answer all and never made us feel like we were a burden. He also loaned us a dryer to use since the first available appointment was 2 weeks out. He had already made the sale and it was Samsung’s responsibility to cover the warranty, so he didn’t have to go out of his way at all--he had already made his sale. But he did and we appreciate so much. We would have never gotten this level of customer service at a national chain. So happy we went with Candy’s and we highly recommend the selection, price and customer service they offer.
Michelle Krisel: From the moment I walked into the Alexandria store, I knew we were in good hands with Eric. Despite several failed attempts by Bray and Scarff to get our large Viking Professional refrigerator down our stars, in 20 minutes, amazing Joe had it dismantled and out of the townhouse. Neither he nor Luiz, who delivered the new refrigerator, left a scratch and both were thoroughly professional and helpful. I can’t recommend M & M more highly and will certainly return the next time I need a new major appliance.
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3. ABW Appliances Showroom: Arlington - Arlington
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· 121 reviews
4748 Langston Blvd., Arlington, VA 22207
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Laura Sweeney: Paco was professional and very helpful. We really needed more information before we make our purchase due to the limited space in the laundry area. Very appreciative of his help
Rita Hare: I ordered a Viking oven last May and promptly got caught up in the supply backlog chain. All through the 8 months until it was installed I was kept updated. Vernon, who sold me the oven, was more than wonderful in helping me feel happy. So much so that when I needed a new washing machine in November, I texted Vernon with what I wanted and he made the magic happen without me even having to go in. My washer is great and was installed quickly and stress free. Vernon is very responsive and friendly. He’s MAGIC… and I will be a loyal ABW customer when I need another appliance.
Samantha Foti: Paco was wonderful. He was very helpful and hopefully we are on our way to a fully functional and complete downdraft.
Meredith: Sales rep Howard Artis was professional and did an outstanding job. He worked hard to accommodate our requests. Will definitely contact ABW Arlington for any future needs.
David Fisher: My experience with ABW was a mixed bag. ABW bought out the company from which I purchased my freezer. A technician from the previous company found that the door was actually deformed so that the interior light switch would not work properly. At that point, my problems began. Having been given a 3-4 week delivery time for the door, I found that to be totally incorrect. In fact, the door took about 3 months be delivered. During that time I was given more incorrect information up until about 2 days before the door was supposed to be delivered. Additionally, NONE of my calls were returned. All follow-up was initiated by me, even after I was promised call-backs numerous times. Finally, by chance, I was connected to Vicki Fox. At that point, the whole experience dramatically changed! I told her my sad tale and how frustrated I was. She took all the information, said she would investigate, find out where the door was and get a firm delivery date for me. I had doubts, but she came through exactly as she promised. She followed up with me several times, and adjusted our delivery date when a conflict arose on my end. When the door was delivered, Brian, the technician did a superb job quickly and professionally. Kudos to Vicki and Brian for turning a very frustrated customer into a fan!
Mary Pat Lindsley: Paco was fantastic! Very helpful and took care of all of my question! He cleaned up everything and did a great job! Thank you!
John F. Krotzer: Paco did an excellent job installing the electric range, even though the floor below it was uneven. Thank you!
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4. Glebe Radio & Appliances Inc - Arlington
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· 21 reviews
5060 Lee Hwy, Arlington, VA 22207
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Edna Jordan: After ordering and returning 4 refrigerators. I was told the only way to get the size I wanted I had to move one cabinet up about 2 inches. Called a cabinet company, they came out and said I would have to move all of the cabinets, but recommended new ones, the cabinets are just fine. I reached out to friends on F.B. A childhood friend recommended Glebe Radio. I explained the situation and he came out and measured the appropriate size and agreed it was way to small. Hell, got tired of having to remove food, to get to something in the back and put the food back. I told him what Home Depot stated, that the one cabinet had to be moved about 2 inches. Dabney recommended a contractor that could come out and just trim around the cabinet, and he has a larger refrigerator that would fit just fine. Before you buy from Home Depot or Lowes, contact Glebe Radio. I had five different people measure and each one came up with a different measurement. Now is the challenge of fighting with Home Depot to get this one out and refund my money. Great people to work with.
Mark B.: My GE refrigerator died so I went to Home Depot and then to Glebe. Price was better at Glebe and Dabney was a much better source of info. The installation team was careful and installed the refrigerator in a professional manner. Good crew all the way around.
Michael Carver: I needed a new wall unit AC , they new exactly what my condo requires and delivered /installed it, which nobody does . Would absolutely recommend
ppimustangparts: We could not be more pleased with the service received over the years from Dabney and crew. Great prices, fantastic delivery and installation!!! There is simply no rational reason to go anywhere else!!! JD
Kyle Chance: Great prices and great service. The owner approached me as soon as I came in and took the time to answer all (and there were many) of my questions about different ranges. Will definitely go back in the future.
Eric Carr: Better prices than Home-despot, better service than Bray and Scarff, and their deliverymen were the most professional of the three. Hell they were the only ones who actually measured the door widths needed to get into the kitchen BEFORE bringing in the refrigerator.
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5. All-State Appliance Center - Takoma Park
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· 30 reviews
8111 Piney Branch Rd, Silver Spring, MD 20910
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Lauren Kardos: GP and the team were THE BEST to work with. From exploring options to replace our broken oven to all the communication and scheduling delivery, to the delivery itself, everything was so seamless and personable. Our kitchen is an awkwardly shaped galley, and All-State took the time to explore all installation options for minimal invasiveness (i.e. not having to move our refrigerator). We will definitely be back when we’re in the market for new appliances.
Paul @: I had a great Experience with this small business. There was a small misunderstanding but leader ship was able to address my concerns and create a solution that made perfect sense for me. I’m grateful for the flexibility and the kind hearted nature of the leader ship of this small business.
Liz Woodbury: The crew at all-state appliance center helped my dad out tremendously- he never leaves reviews, but has insisted I leave one for him. His refrigerator was failing quickly and, like others have noted, he was able to get a new one in record time and for a fair price! The team went above and beyond. Five stars for sales, service and delivery.
mary anders: After Home Depot failed to deliver my appliances for the third time, without notifying me that they wouldn’t be delivered, I found All State Appliance Center online. They had everything I needed in stock and for a very fair price. They were extremely helpful and efficient and I was able to order and pay for everything within a few minutes. Within a few hours of first contacting All State Appliance Center, my appliances were installed in my kitchen!! I couldn’t be happier and they will be my new “go to” store.
David Rathbun: Fantastic, both in sales and delivery when I needed a washer quickly. GP was so helpful in getting me the machine I wanted, and it was delivered that day. While my spaces were tight, the delivery crew knew exactly how to handle it. Kudos all around
ajj8685: Definitely my go-to appliance specialists! Jay and All-State Appliance center were incredibly responsive and professional. I had an immediate need for a new gas range to be purchased, installed and the old unit hauled away by the next day. Jay and his team met all their commitments and with great professionalism. I absolutely recommend All-State Appliance center!
Pablo Cruz: I was in need of a new refrigerator. The big box stores would not accommodate my needs to remove old one from basement then move current one from my kitchen to basement and installed new one in the kitchen. All-State had no problem meeting my needs. They delivered when they said they would and met all my requests. I would highly recommend them for any appliance needs. This is the third time I have used their services - completely satisfied.
Trish Murphy: My husband and I contacted this place in need of a range for our kitchen. We had a sale on Craigslist fall through, and had to do some research. I gave All-state appliance center a call with information on what we were looking for (induction and convection). The gentleman who helped us was kind, patient, and knowledgeable. We bought a like new range at a very reasonable price. Bonus that our range came with a manufacturer warranty!
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6. ABW Appliances Showroom: North Bethesda - North Bethesda
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· 77 reviews
5526 Nicholson Ln, North Bethesda, MD 20852
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Jean Zachariasiewicz: ABW has been wonderful to work with from start to finish. Everyone I have worked with has been attentive, pleasant, and knowledgeable. They helped me choose appliances and kept me informed of the status of my order. Once I was ready for installation, scheduling was very easy and delivery and installation were on-time and seamless. I highly recommend ABW!
Jilandré Linton: I work for a local home builder that works with ABW on several of our projects to supply and install our appliances. The new showroom is fantastic! Steele is great to work with, always very professional, helpful, and understanding to our client needs and desires. Budget is often a big driver for our clients and ABW has many different offerings to fit any budget. Quotes are always returned quickly and with clear understanding. Scheduling installation is always simple and timely.
Marina Gopenko: We can not thank ABW enough. Our experience was top of the line. Their employees are very knowledgeable and their customer service can not be beat. They take care of their customers from start to finish. Would recommend ABW to anyone in search of an honest and reliable company for their appliances. They surprised all of our expectations!
Joey Rafidi: Update: the CEO of the store, Ryan Simon, has made good on his reply below and helped me secure the proposal I need very quickly. I really appreciate this level of attention to the business, especially from the CEO. I have updated my review and will update it again once the delivery and installation take place. Original review: I have had a very bad experience trying to order appliances from this store. I visited this store two weeks ago on a Saturday. I spoke with a salesman who offered me useful information regarding my options for laundry machines. I gave them my email and phone number, and I was told I would receive a proposal for the cost/delivery times between the two options on the following Monday. I received no proposal and called Tuesday and left a voicemail. I called on Wednesday and was told that the salesman would receive a message from me. I waited a week, then called again. I gave them my phone number and email once again, and I was promised by a different person that I would receive a proposal by the end of the day. It has been two days since that last call, and I have received no information. If you take two weeks and multiple reminders to produce a proposal on the purchase of two appliances, how could I ever trust you to deliver, install, or service them?
John Laguna: Javier showed significant knowledge of the appliances that he showed him and he had a lot of patience showing me what ABW had in stock. I gave Javier a budget that I wanted to stick to and was sent a list of appliances within hours. I highly recommend ordering your appliances through ABW and also recommend using Javier as your sales rep.
Pamela Coulter: Paco came and measured our space for a new washer dryer and he was great. Very knowledgeable and helpful.
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7. ABW Appliances: Silver Spring Store - Silver Spring
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· 60 reviews
8951 Brookville Rd, Silver Spring, MD 20910
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Jerome Fisher: From start to finish the ABW staff was extremely professional and courteous. My fiance and i contracted ABW to find and install a new washer and dryer and we could not have had a better experience. ABW provided us with a wide range of options and gave us great advice throughout the selection process. Once we received the quote we were very happy with the price, and the delivery process was quick and easy. Every staff member that i spoke to was very knowledgeable and on point. Moving forward I highly recommend ABW, this has by far been our best purchase in our new home!
Roger Szemraj: A great experience throughout working with Steve Scarborough. He answered all of my questions - large and small - and remembered that there was a different model of the refrigerator that I preferred, but was not available at the time of placing our order. In the end he secured that model for me, making our new suite of appliances exactly what we wanted.
Emily H: Fantastic experience ordering a new Samsung washer and dryer from ABW. They were able to advise us on the best units to fit our needs - customer service was excellent! The appliances came in quickly and were delivered two days later. We absolutely love our new washer and dryer and will definitely go to ABW again.
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8. Ferguson Bath, Kitchen & Lighting Gallery - Washington
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· 29 reviews
5225 Wisconsin Ave NW #100, Washington, DC 20015, United States
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mikki freidkin: Excellent experience. I’ve been working on building a home and I have found Ferguson to have an exceptional selection at fair prices. Their entire staff is amazingly helpful and knowledgeable. I have had Andrew Thompson helping me most frequently. He has the patience of a saint and works hard to get me the best item for my lifestyle. He also has never forgotten to take advantage of promotions that can save me money. If I could give him 10 stars I would.
Selena Belluscio: I cannot say enough wonderful things about our experience with Tayler Bordes. She went above and beyond every step of the way. Not only is she pleasant, courteous and professional but she knows her stuff and we appreciated her input on selections for our new home. We will not hesitate to contact Tayler Bordes for anything we can purchase through Ferguson. I look forward to working with her again.
Meredith Cross: Keni Jones has helped me on two visits, and she is remarkable. The first time a couple weeks ago I went in to look at new refrigerators because mine (purchased by my builder at another dealer about 8 months ago) was requiring too many repairs. She offered to help me find out how to get it replaced by the dealer for free. That is now happening. Saving $12,000. She didn’t need to help me. She just seems to want to help. Today I went to replace some lights. They have a beautiful selection. I bought a lot of light fixtures with help from Tayler Bordes at the same store in the Fall of 2018. She was fantastically helpful and the lights are great. Today I was there shortly before closing with no appointment. Keni Jones helped me order what I wanted and gave me great advice. I’m a huge fan of Ferguson’s and so glad they opened near DC Chevy Chase!
Tamar Khachaturian: Tayler Bordes is the ultimate professional! She is extremely knowledgeable about a variety of products and is also very helpful, for example with researching items specific to her clients’ needs. She is professional and courteous and prompt and pleasant and anyone would be so lucky to have the privilege of working with her!
mt mtm: Brienna Sawyer has very naturally become our main contact at Ferguson (Friendship Hgts, DC), and we consider ourselves most fortunate. Being in the midst of renovations, Brienna has been patient in listening to our needs and offering constructive solutions, including researching items that may work for us. She has not only been enthusiastic with helping us in the showroom but over the phone and via email as well. We are so appreciative of all of her kind and thorough assistance!
Hanna chakarji: Better prices than you would expect, I was looking for a light for my bathroom, one thatgoes on the wall. Found some beautiful chrome polished triple light. Was the same price as the junk on eBay. They did not have it in stock at Bethesda but they did have it in Richmond, I paid for it at around 3 PM and it was at my home the next day. Awesome place very high-quality items.
S Wright: Our representative Keni Jones has provided us with outstanding customer service. She returns our calls immediately. She is always willing to research any product on our wish list, answers all questions and solve any problems we may have. Keni is extremely knowledgeable and professional, and has helped us reach important decisions regarding our extensive home renovation.
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9. ABW Appliances Clearance Outlet - Silver Spring
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· 42 reviews
8951b Brookville Rd, Silver Spring, MD 20910
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Gwynne Young: The whole experience with ABW was five stars! No pressure sales when we walked into the showroom yet super helpful salesperson willing to answer all of our questions. And the delivery guys were stellar! They removed the old fridge and put in the new one in just a few short minutes!! Our kitchen is super small and they maneuvered in and out with speed and agility! Very happy with ABW!!
June Taylor: The delivery team from ABW appliances was fantastic. They arrived within the expected time frame, even after starting off with a flat tire. They took care to not damage my new Luxury Vinyl Plank flooring, set up my Miele washer and dryer, leveled and tested them for proper performance, gave me a brief demonstration, and were very courteous. I also want to say how helpful Betty Burciaga in sales was by answering questions I had about the appliances and helping me with the ordering process. She arranged for a Google meet during which the laundry site was inspected for measurements to be sure things would fit and the electrical outlets would work. During the 5 month waiting period for the Covid delayed appliances to arrive I got regular updates on their ETA. I couldn’t be happier about my experience with ABW Appliances.
Tabitha Bailey: Great service and very friendly installation crew. They had to work to find our water shut off because the one under the sink was inoperable and they did so without complaint. I would highly recommend ABW. We purchased all of our appliances from them 14 years ago and will continue to replace as necessary with them.
Terry Rubenstein: From the call to Cummins now ABW order handled on line with salesman Aaron. Delivery and installation went perfectly and took very little time . New units in my Fathers apartment are great ! They have a great bot system to keep u informed of installers route . Great job!
Robin Clarke: Paco was wonderful; was able to take care of the problem immediately .He was also a really nice person !
Spencer Davis: I scheduled service with ABW to resolve an error with my washer. They charged me $155 to come out I said ok. The tech came out looked at the machine and called Samsung. Then he told me either the tub was warped or my dampers were warn out. He charged me and left. He was at my house for 15 min. He did not reproduce the error. He did not look at the dampers. He did not show me where my tub was warped. All he did was make a phone call. I called them to see how much it would cost to fix it they couldn’t give me a price yet. I complained and they said they would send a senior tech out to confirm that is what is actually wrong. The way I see it is that I paid for them to make a phone call. Which I could have done or they could have done before they even got to my house. Note I still don’t know what is wrong. Is my tub warped? Are my dampers warn out? Or is it something else? Update: Senior tech came back and was able to provide a much more thorough look at my washer.
Margaret Jylkka: The ABW crew of three arrived around early evening and absolutely crushed/exceeded any current standard of customer service there is! They had to hook up the steam dryer to a water source and that required finding some extra parts( hoses?) They rigged the dryer door to open toward the washer😍 They tested both devices. You know the entire ABW experience from COVID safe showroom appointment to electronic notices ( loved the video visit prior to install to assure that delivery / install would go smoothly)has been a mirror of tonight: professional, knowledgeable and friendly. Please spread this as far as you can in your company. Thank you. Sincerely, Marge Jylkka
Karen Telis: Such knowledgeable and careful installers! They made sure everything was perfect before leaving. They took time with a tricky and uneven floor and made the dishwasher fit beautifully into the old space. Polite , cleaned up everything. A+ experience.
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10. ApplianceLand - Beltsville
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· 28 reviews
10801 Baltimore Ave, Beltsville, MD 20705
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Wendy W: About 6 months ago, I purchased a Speed queen washing machine here. The people who work here are knowledgeable and honest. When I made my purchase after the second visit, there was a different salesman , but he gave the commission to the original salesman. I couldn’t be happier with my decision to purchase the washing machine voted best by women. The two gentlemen I spoke with here also highly recommended Speed queen machines. They were very articulate in telling me the reasons why while pricey, it’s a best buy. While Consumer Reports (CR) gives higher ratings to other brands, it, too, indicates that Speed queen is preferred by women. The machine I purchased less than 5 years ago was rated best overall by CR, and it did not get our clothes clean and often malfunctioned. I recommend that no one buys a washing machine with a short agitator. Also, why do you think most laundromats only have Speed queens?
Candice: I know I will always get good advice when I go into Appliance Land. I’ve ordered appliances there before, and delivery has been smooth. They were helpful when I was looking for an appliance to fit into a small space in my old home. I mostly appreciate the personal expertise available to answer all your silly questions, and the offer to look up multiple items availability.
Serendipity Group: I’m a repeat customer and always impressed by the sales staff range of technical knowledge. Price are on par or below big box stores. I’m very glad to say I’d purchase from them again. Recommend.
Sharon Froom: I had a great experience with the two gentlemen in the store who are very knowledgeable and helpful, able to steer me to the best appliance for my needs. A year and a half ago I bought a microwave, the installation was on time, fast and efficient. Last week, I bought a new washing machine, it was just delivered, and again the installation was on time fast and efficient. Such a pleasant experience to deal with knowledgeable people, and effective installers.
Jacqueline Jones: Dennis was.very helpful and knowledgeable. I got a quick delivery date and the delivery was very professional. They did an excellent installation, left the area clean and were pleasant without being intrusive. Very pleased.
Brian Zabela: Very helpful staff, got us the refrigerator we were after and delivered it in less than a week.
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11. Miele Experience Center Tysons Corner - Fairfax County
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· 31 reviews
8065 Leesburg Pike #110, Vienna, VA 22182
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Rachel Holmes: **Store review, not a product review** This store is very large and interactive. There is a vacuum station in which you can spill oats on carpet and hardwood and try out the different vacuums to clean it up. We did have to wait ~15 minutes for a salesperson to greet us, but it was Saturday and they were all working with other customers so this is understandable. We were offered free coffee, and there is water and chocolate to help oneself to. Very clean & fancy restroom as well. Overall a cool store, even better if you’re casually browsing Miele products
Paul Mayeur: Staff is very nice and helpful. Showroom is large and clean. Wide range of appliances to check out
Nelli mkhlnk: What a great place. We had such positive experience and so grateful we met Antoinette. She took all the time needed to help us and even stood late for about an hour on the Memorial Day Weekend to make sure we know everything about the product. She had completely changed our vision about Miele and we ended up choosing the entire Miele Kitchen. We placed the order today and now happily waiting for it to arrive. Antoinette, thank you very,very much again.
Frank Chiaramonte: We continue to have the best customer service experience at the Miele Tyson’s showroom. Antonette M and AJ are very knowledgeable, professional and considerate. We Recently took a chef training/cooking class, and it was over the top! Beyond what we expected. While demonstrating the best use of Miele appliances, this world class Chef Steve Mannino also worked diligently to teach our group of 12 people how to cook better, with less waste. We also all ate well and nobody was in a rush. As a result we will cook better all our lives, with Miele appliances and try to deliver the same excellent hospitality to all our guests, As they continue to do here at Miele Tyson’s. Thank you for the best use of our time and money. We will be back and change the way we cook, with Miele forever!
Robin T: If you are thinking about investing in a Miele product, I highly recommend you come to this showroom. We purchased a Miele dishwasher and loved it so much (after having a couple of Viking dishwashers) we decided to consider a Miele washer and dryer. The showroom person. ( I would not call her a salesperson because they do not sell their appliances from the showroom) spent an hour and a half with us going completely through the product line. You can even see the products fully demonstrated. We also discovered how to use our dishwasher and new Miele vacuum. After purchasing the washer and dryer from Strosniders. (Another great experience using their dedicated Miele salesperson Tony) Smart Kitchen did the Miele authorized installation. Smart Kitchen even came out 3 times to make sure everything went smoothly. The last time they showed us how to use the appliances which is the first time ever an installer has done that for me. I will say. All Miele appliances have many features and if you don’t take the time to have someone show you how they work, you are really missing out. My Miele showroom experience was world class service. The products are the best I have ever had. They are easy to use once you understand how. Ps. I had such a wonderful experience with Strosniders that I have purchased all of my Miele appliances from them.
Tyffany Mandov: Excellent customer service. Love our Meile kitchen appliances. We also have attended several classes/meals at the experience center. Fun. Learned a lot. Delicious.
Brittany Harrison: This place was difficult to find. Park I. The garage around back, go up to leave two I. The garage to get to the bridge, then walk to the other end of the building once inside. They seem to be understaffed, it they are helpful and great at demonstrating the products and such. We found our trip to be helpful and will purchase.
Hazel Gago: This is a nice appliance store with very helpful sales reps. Took a cooking class here. The people, techniques and appliances are world class!
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Appliance store
12. Lowe's Home Improvement - Washington
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· 1967 reviews
2438 Market St NE, Washington, DC 20018
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Sassy Sauce: Great discounts on Christmas items as part of the holiday sale. I picked up Christmas stockings for under $5.00. There were fire pits on clearance as well. I like this location and they generally have the items I’m in need of for repairs or decorations, etc. The staff is very helpful as well.
Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.
Jessica Fullington: Today I went to the garden center for some outside plants. Yolanda was so very helpful! She was able to answer my questions, she even went and got me a cart so that it was easier for me to get the items I purchased to my car. It is so refreshing to have people who are pleasant and helpful at their jobs I will definitely come back to this location to get all the plants I need this spring! Marla was very helpful as well along with the young man who answered some of my questions about my plans. All around a wonderful experience!
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Appliance repair service
13. Vision Appliance Repair - Washington
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· 437 reviews
1604 25th St SE, Washington, DC 20020
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Cara Elkins: Vision Appliance Repair are a wonderful company. I have just had my stove and freezer worked on by Chad. He was incredibly knowledgeable, professional and went the extra mile both to repair my appliances and to explain the problems and solutions to me. I have also had Vision work on my dryer and my washer and each and every time, every technician has been timely, knowledgeable and professional. I recommend this company in the highest and will only use them going forward. Services: Stove & cooktop repair , Refrigerator/freezer repair , Washer/dryer repair
Andrew Poissant: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThe technicians were professional, quick, up front, and clear in their repairs and service. High quality for relatively low price! My oven took them over 4 hours and the repair job only cost $249 excluding parts. Very reasonable.Service: Oven repair
Aaron Chaletzky: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueMax and Adam did a great job of replacing the valves on our washer. They were very communicative about acquiring the part (during a snowstorm) and were on top of scheduling. They were neat, masked and professional. Very good experience overall!!Service: Washing machine repair
Scott Burger: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueWorking with Vision Appliance Repair was easy and quick. Their technician Chad was prompt, communicative and conscientious. He performed the work needed to fix our ice maker and even followed up with me the next week to confirm everything was working properly. I would highly recommend them for your repair needs. Thank you Chad!Service: Freezer repair
Mark Lumpkins: Very reliable company. Chad came to my house on time and fix my machine in 0.2 seconds. Definitely having these guys on speed dial. Thanks Vision Appliance!!! Service: Washing machine repair
kerricha cox (Kasey): Vision appliance repair is a great repair company, they came did a diagnostic on our dryer. Within a couple days they came with a new motor and clean our our dryer. Now it works great. I am really happy with it so far.
Pat Saxton-Plummer: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueChad was Awesome!! Totally knowledgeable in his craft, fast and trusted. This was my first encounter with Chad and I am a lifelong customer.Service: Dryer repair
Contricia Tyson: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueChad serviced my washer. He was professional and friendly. I highly recommend Vision Appliance Repair and I will use them again.Service: Washer/dryer repair
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Appliance store
14. Ferguson Bath, Kitchen & Lighting Gallery - Springfield
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· 98 reviews
5650 General Washington Dr Ste D, Alexandria, VA 22312
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Carrie Tucker: Bernie Koehle is a super sleuth. He took the time and energy necessary to track down a solution to my minor (but major to me) plumbing need. Excellent customer service from the time I stepped into the door and spoke to the lovely woman at the front desk to the time Bernie found a solution and ordered the part that I needed. I highly recommend and will be back for any future plumbing or remodeling needs that I may have. Thank you.
Daniel L Williams: The show room was impressive. The receptionist was wonderful and pleasant. We did find what we wanted on this trip with my Design Consultant. Remember to make an appointment!
Dan McKenrick: They did not have in stock the part I needed but they wrote down the part number to help me locate it elsewhere. A+ service, Friendly Courteous service.
Tanisha Taylor (TaniTay): Tyler was extremely helpful and efficient. We came in with a picture of an item we needed and he helped us find it and order more.
Scott Ableman: Great resource for figuring out what you want, and the people are very knowledgeable. If you need custom cabinetry, they are experts.
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Appliance store
15. Best Buy - Bailey"s Crossroads
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· 2458 reviews
5799 Leesburg Pike, Falls Church, VA 22041
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Noor Ayoob: Great deals they have now . BestBuy is the best place for everyone now , we all need Technology in our life and this is the right place to go . Also if you are a gamer or vlogger you can get all your deals and supplies from here . Great customer service definitely coming back soon a lot of things I need to buy . Come on best buy give me a good deal on Pixel3 please this is the phone I want to buy. Think about it and let me know. Keep up the great work .
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Appliance repair service
16. Danva Appliance Repair, LLC - Bailey"s Crossroads
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· 9 reviews
5597 Seminary Rd #1311, Falls Church, VA 22041
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Paul J: Wow (3x). Talk about integrity and diligence--this man will not stop until he gets the job done perfectly. And he sticks with his original estimate regardless of what comes up. I had a stubborn Bosch that simply refused to work. Dan, however, triumphed and repaired it, saving us $$$ on a new washer. I will definitely work with Dan again in the future! Service: Dishwasher repair
James Phipps: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueHis responses were fast. He made appointments and repairs quickly. Great experience. Will definitely use again. Thank you!Service: Dishwasher repair
Charles Carron: Dan arrived on time, completed dishwasher repair promptly, charged me the amount he had quoted on the phone. Highly recommend.
Brian Reinoehl: Dan was professional, skilled, and fixed my dryer when and for the price he said he would. I highly recommend calling Dan.
Timothy Nussbaum: Service: Dishwasher repairPositive: Professionalism, Quality, Value
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Appliance parts supplier
17. Trible's, Inc. - Merrifield
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· 38 reviews
2809 Merrilee Dr, Fairfax, VA 22031
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Anh Ngo: Great local store for genuine appliance replacement parts. COVID process was easy - call with your model #, pay over the phone, pickup outside the store.John was very pleasant and encouraging on the phone. Thank you for helping me fix a problem that was annoying me for months!
Timothy Carll: Great place to get parts for major appliances. I’ve delt with them for 50 years. Jonathan and Preston do a great job as well as Diana who is the go-to with 45 years experience.
Bo Grimes: Had the parts I needed for a dryer in stock for a great price. I had been looking around for two parts. Some places had one, some another, most had neither. Trible had them both in a single kit for cheaper than each individual part. All that gets them 4 stars. The 5 comes from the friendly staff who seemed genuinely glad I walked into their business. Plus they had been just as helpful on the phone and had the part set aside waiting for me.
kyle pasternak: Support your local business. These guys are invaluable to us. Without them you’re buying everything on the internet waiting 3 days for delivery and Paying for rush delivery. These guys may not be the friendliest people in the world it doesn’t matter cause they do their job
Josh Patterson: Knew what I needed and they had it in stock. 5 minute transaction, extremely knowledgeable and pleasant staff. Competitive price for what I needed as well based on light Internet research. Look no further; just go here when in need of a specific appliance part!
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Appliance store
18. Best Buy - Fairfax County
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· 1559 reviews
8449 Leesburg Pike, Vienna, VA 22182
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Hum Singhum: I needed some guidance in purchasing wireless earphones. I was provided prompt, courteous, and extremely knowledgeable assistance by Milton S. Although the product I ultimately ended up purchasing is available through several stores in town, after the assistance provided by Milton, I can’t not imagine having purchased it anywhere else. He answered my questions thoroughly and offered to research some more esoteric technical questions I had. What an impressive gentleman! If I had a store, I would hire this guy in a second… And no I don’t know him and I’d never met him before. He really restored my confidence in the ability of resellers like Best Buy to deliver an outstanding customer experience. Congrats to Best Buy in Tysons Corner for having the good judgment to hire such smart and helpful people. I know which store I will be going to for my next product purchase of this type.
Brad Parker: We received really excellent and knowledgeable information and guidance from Chandler when we came in on Memorial Day weekend to replace the appliances for our kitchen. He had great command of the various appliances and helped us put together a package that saved us a significant amount of money while getting the quality and features we were looking for. Three weeks now into our purchase we are very satisfied. Best Buy free delivery and installation and the additional warranty benefits through our total tech membership also added real value to our purchase. Brad & Penha Vienna VA
Jon Mojarro: Katherine was great! Very kind and respectful. Helped me with my checkout items as well as an online order. She needs a promotion with those customer service skills. 6/5 stars.
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Appliance store
19. Best Buy - Jefferson Houston
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· 1822 reviews
3401 Richmond Hwy, Alexandria, VA 22305
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Subrina W: Ammanique was great! Extremely helpful and very knowledgeable about products at Best Buy. Took us immediately to what we were looking to find in the huge Best Buy store and helped us with product selection.
Henok Garedew (Henny breezy): I like this Best Buy so much, they have everything I need for same day pickup.Very helpful staff. I recommend it.
Kev- keepingitreal: Great atmosphere! Staff was helpful and friendly! Best Buy offer a wide variety of electronics, accessories and appliances. If you buy any equipment from Best Buy, the Geek Squad can help you with installation in your vehicle and or in your home.
Dottie “Dottie” Mount: My Best Buy experiences have been hit or miss, but this location has removed any hesitation that I had about Best Buy. The young man that helped me, Ezra, was fantastic! Very knowledgeable and made sure I got what I needed. I was very confused about what laptop to purchase based on my needs, and Ezra cleared it all up! He stayed with me, shopped on BestBuy.com until I found what I wanted. His customer service skills are exceptional and made me feel like I was the only customer. His follow thru and patience are worth the commute to this location! Thank you!!!
Houston: Yesterday, I had a great interaction in the elcectronics (PC/Laptop) section of the Best Buy in Potomac Yard (Alexandria VA). I was informed of products, directed to the appropriate section, and escorted to the cashiers counteres by Jefferey. He was a pleasure to be around and was very informative, sharp, and gave suggestions for a proper purchase. I left the store feeling comfortable with my purchase and will go back for further business. Thank you Jefferey!
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Appliance store
20. All Shore Appliance - Baxter Estates
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· 26 reviews
165 Main St, Port Washington, NY 11050
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Alexander Lazoff: Thank you so much for a great service, price and timely convenience. My oven broke out of the blue but was anyways over 15 years old and due for replacement. I was thus forced to replace all three units: microwave oven and cooktop. I was recomended to All Shore and am so happy I was. Joe was a true pleasure to work with. He had Jimmy, a 20 year+ experienced mechanic come over to survey my equipment the next day (who was so pleasant and easy to work with). 12 hours later Joe had the survey and I picked out a great triple bundle with Kitchenaid. The price beat both Home Depot and Loews and was in inventory. Best part, the next day it was installed. I’m extremely pleased with the price and service and highly recommend anyone in need to use All Shore. Thanks again team.
Alicia Gentile: Larry and his team at All Shore Appliance were wonderful to work with. We are updating our kitchen and Larry was super helpful in the whole process of picking, ordering, and delivering/installing the appliances. He was incredibly knowledgeable and took the time to help us make an informed decision prior to ordering. He followed up to schedule, and reschedule a delivery when there was a change in our schedule. His customer service team was also very helpful each step of the way. I highly recommend All Shore!
vera shtein: i had recently within last year had to replace my dishwasher, washing machine and refrigerator. Larry and Anthony took care of my needs in most efficient and friendly way. even with current supply chain problems they found the right product for me and delivered as promised. their pricing policy is very competitive and fair to say the least. i am grateful.
Daniel Caruso: All shore appliances gives great local service. Larry is great and very knowledgeable. Great prices and service. Highly recommend!!
Harry schwartz: What a great experience! Super selection and prices but the jewel of the store is Larry Nathan. A wealth of knowledge, fantastic personality and incredible customer service. We left feeling as though we got the best appliances for the best deal and exactly what met our specific needs. More importantly we felt like we just made a new friend!
Brian Markowitz: Big thanks to the crew (Larry, Jose, Jimmy and Kyle ) at All Shore Appliance. They really helped me out with a challenging appliance installation issue during this time. They were very accommodating and expedient. Great job guys.
