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1. Best Buy - Washington
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· 2199 reviews
3100 14th St NW Ste 203, Washington, DC 20010, United States
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Kiffa Shirley: Excellent service, clean store, full of big screen TVs ready for Christmas shoppers. If you’ve not been to the Columbia Heights Best Buy, is so convenient to the metro, and other shopping, and it put me in the Christmas Spirit.
Lady Elexia: I love best buy as a rule, no matter where I find them. The columbia heights location is nice, but it is a bit on the small side. While I could find the basics, their selection of new items was a bit lack lusture. Customer service is always perfect, at least in my experiences.
Dawn Develin: Mack was amazing. He sat with me patiently and help me with my phone purchase. I very confused and not very savvy with technology and he treated me with respect and help me through every step without getting frustrated. Overall everybody at Best buy has been phenomenal but he went above and beyond.
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2. M & M Appliance & Vacuum - Lyles-Crouch
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· 23 reviews
817 S Washington St, Alexandria, VA 22314
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World Traveler: Knowledgeable and attentive service. Bought a Miele washing machine here and got it delivered. From start to finish, the experience as been outstanding. No pushy sales rep., very professional. Eric has been beyond patient with me, for which I’m very thankful. His team delivered and installed the washing machine with white glove service: courtesy call 20mins prior to arrival, protected my floor (no dirty shoes in the house! ;) and ensure that all my questions were answered. I would definitely use them for all my future appliance needs.
Kim Sheridan: I recently purchased a washer and dryer from a big box store. It was a terrible enough experience that I canceled my order after two failed delivery attempts (who only brings a dryer?). I’m so glad I had found M & M during my search. Eric was able to take my order over the phone, asked the right questions, and simply put, was nice and professional. Everything was delivered yesterday. Delivery wasn’t going to be an easy feat—going to the 3rd floor of a DC townhouse. It was a tough job for two guys but there isn’t a mark on my walls or floors. They were careful in the removal and I was able to re-use the pan that was there. This is a stacked unit, in a hallway closet. I didn’t watch but it’s all there shining and new and ready to go. This is a high- end appliance store but they had what I needed at a competitive price. Plus, it’s nice to shop local.
david zand: I found Eric at M&M Appliance to be knowledgeable about the kitchen appliances we needed. He voiced pros and cons of each appliance. We went with a particular suite of appliances which were much cheaper than where our contractor recommended we purchase them from. Also, Eric pointed out a second rebate we would not have known about (which has been processed) netting us an extra ~$700. M&M kept our appliances in storage a little longer than normal with no issue and delivery was timely and excellent. Very glad I found this store and supported a local business, all the while receiving great service at a discounted price. A+!
Joe: We purchased a washer and dryer from Candy’s last year. Eric was very helpful while we picked out the model and delivery was easy. The best part, though, was the customer service that followed. The dryer stopped working while it was still under warranty, and Eric was extremely helpful to us. He helped schedule the appointment for the Samsung rep to come to our home and because we can’t access our cell phones during the day, he made sure to leave messages on both cell phones and send emails to ensure we were all on the same page. Of course we had many questions and he was quick to answer all and never made us feel like we were a burden. He also loaned us a dryer to use since the first available appointment was 2 weeks out. He had already made the sale and it was Samsung’s responsibility to cover the warranty, so he didn’t have to go out of his way at all--he had already made his sale. But he did and we appreciate so much. We would have never gotten this level of customer service at a national chain. So happy we went with Candy’s and we highly recommend the selection, price and customer service they offer.
Michelle Krisel: From the moment I walked into the Alexandria store, I knew we were in good hands with Eric. Despite several failed attempts by Bray and Scarff to get our large Viking Professional refrigerator down our stars, in 20 minutes, amazing Joe had it dismantled and out of the townhouse. Neither he nor Luiz, who delivered the new refrigerator, left a scratch and both were thoroughly professional and helpful. I can’t recommend M & M more highly and will certainly return the next time I need a new major appliance.
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3. The Home Depot - Washington
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· 1958 reviews
901 Rhode Island Ave NE, Washington, DC 20018, United States
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Sassy Sauce: I missed all of the after Christmas saw items. This location had a few products left over from Christmas but nothing I really wanted. Overall the store was neat and organized. I didn’t need any additional items for this trip, just preparing for next years holiday decorations.
Chaturbhuj bhojwani: Great shops for home goods, this is very big shop i have been going that HomeDepot for many years i was there very first day when they opened, biggest problem is coustmer service is very bad here i stud for help for more than 20 minutes before someone showed up.
Kev- keepingitreal: This Home Depot is very convenient if you’re in the Rhode Island/Brentwood NE DC Area. They offer a verity of products that can help you with your Lawn, Garden, Appliances, Painting, Outdoor Patio, Home Improvement, Cleaning Products, Tools/Equipment Rentals and many many more. I really Appreciate the help from a young male staff who was working in the Garden/Mulch area, he was very Helpful and Knowledgeable with assisting me with the products along with a young female cashier on the inside of the store. Now you can never get the help you need when you’re in the store aisles. Every time you asked a staff member who’s in the same aisle as you. Can you help me with something? Their reply seems to be, I don’t work over here and they don’t know who can help you..!!! Home Depot needs better training for their staff who’s working in the store aisles..
Anna Lloyd: Desmond in the home and garden went out of his way to help us find something that 4 different employees had just shrugged their shoulders and said that even though it was available online they were probably out. Desmond knew exactly where it was and showed us himself, even though it was on the complete other side of the store. He really took customer service to the next level.
Chanpen Tee: I came here for the kitchen cabinets project. The lady is so helpful and friendly. She takes her time explaining all the questions we have.
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4. Lowe's Home Improvement - Washington
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· 1967 reviews
2438 Market St NE, Washington, DC 20018
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Sassy Sauce: Great discounts on Christmas items as part of the holiday sale. I picked up Christmas stockings for under $5.00. There were fire pits on clearance as well. I like this location and they generally have the items I’m in need of for repairs or decorations, etc. The staff is very helpful as well.
Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.
Jessica Fullington: Today I went to the garden center for some outside plants. Yolanda was so very helpful! She was able to answer my questions, she even went and got me a cart so that it was easier for me to get the items I purchased to my car. It is so refreshing to have people who are pleasant and helpful at their jobs I will definitely come back to this location to get all the plants I need this spring! Marla was very helpful as well along with the young man who answered some of my questions about my plans. All around a wonderful experience!
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5. Best Buy - Arlington
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· 1492 reviews
1201 S Hayes St B, Arlington, VA 22202
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Matthew Schumacher: Best Buy is great as everybody who has ever gone to one knows. We stopped in to Best Buy to price some washers and dryers for our new home. They have fair pricing and what is even better is that they have a 4 week turn around time for the LG washer and dryer we are interested in. From what I hear from others, delivery for a washer and dryer is extremely delayed from most other companies. Having a 4 week turn around time is all the more reason for us to purchase our LG washer and dryer from Beat Buy.
Michael Patrick: Good experience today when buying products in store while waiting for an online order to be fulfilled. The product I ordered online was ready for pickup in 15 minutes. I was greeted by staff when entering and exiting. The store was clean and organized. The staff at checkout were fast and polite.
Lyn G: Mohammed was amazing in helping us set up our new phone and made sure we understood the entire process and answered all of our questions. This is refreshing to have such amazing customer service which seems so rare lately. Great job Mohammed !!!
Carla Dunlap: I recently purchased a elliptical fitness machine. Best Buy delivered it and assembled. I am so happy with my investment. The service was excellent.
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6. M & M Appliance - Washington
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· 201 reviews
6201 Blair Rd NW, Washington, DC 20011
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Pamela Sommers: Excellent sales and service but stay away from the extended warranty. For my gas Samsung range, the warranty does not cover the knobs two of which broke. Consumer Priority Service (CPS Customer Service) was extremely difficult to deal with in terms of responsiveness and attitude. Read the warranty carefully, it is more like a transmission warranty for your car. Knobs are specifically excluded and not deemed to be a functional part. I feel that I wasted the money ($125). By the way the knobs cost $25 each and I needed two. M and M did not push the warranty and I have nothing but praise for the store. It would thrill me if they stopped using CPS.
Marlene Azer: I had an amazing experience getting our appliances here. We completely renovated a house and needed everything (dishwasher, refrigerator, oven/stove, microwave, washer/dryer) under a pretty tight budget and time frame. We needed things delivered the following week! Our sales associate took their time putting together our list of appliances with our time and budget restriction in mind. Brian very patiently looked through all their warehouse items in the area so that we got everything we needed and we are extremely pleased with each appliance we’ve purchased. He also made sure we had everything needed to install the appliances. The prices were excellent. I will definitely come back if we need anything else in the future.
Brian Sobel: Eric was awesome. Helped me find replacement improvement Miele dishwasher in a pinch - when my existing broke over holidays. So satisfied. Install was super professional. Highly recommend.
J. L. Comeau: It was a pleasure dealing with M & M Appliance from my initial inquiry phone call to installation of my new dishwasher. The gentleman who handled my order was friendly and knowledgeable, and the installation tech was just great. Everything went off without a hitch and I am very happy with the experience. I will not hesitate to call them again.
William: Panic purchased an oven because I broke part of the outer glass trim on my unit a week before Thanksgiving. Decided the next day to repair my current unit and was able to cancel the order with no hassle. The specialist I dealt with was fast, professional, and very understanding. I appreciate dealing with people who understand that customers make mistakes and are still treated with dignity and courtesy.
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7. Best Buy - Jefferson Houston
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· 1822 reviews
3401 Richmond Hwy, Alexandria, VA 22305
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Subrina W: Ammanique was great! Extremely helpful and very knowledgeable about products at Best Buy. Took us immediately to what we were looking to find in the huge Best Buy store and helped us with product selection.
Henok Garedew (Henny breezy): I like this Best Buy so much, they have everything I need for same day pickup.Very helpful staff. I recommend it.
Kev- keepingitreal: Great atmosphere! Staff was helpful and friendly! Best Buy offer a wide variety of electronics, accessories and appliances. If you buy any equipment from Best Buy, the Geek Squad can help you with installation in your vehicle and or in your home.
Dottie “Dottie” Mount: My Best Buy experiences have been hit or miss, but this location has removed any hesitation that I had about Best Buy. The young man that helped me, Ezra, was fantastic! Very knowledgeable and made sure I got what I needed. I was very confused about what laptop to purchase based on my needs, and Ezra cleared it all up! He stayed with me, shopped on BestBuy.com until I found what I wanted. His customer service skills are exceptional and made me feel like I was the only customer. His follow thru and patience are worth the commute to this location! Thank you!!!
Houston: Yesterday, I had a great interaction in the elcectronics (PC/Laptop) section of the Best Buy in Potomac Yard (Alexandria VA). I was informed of products, directed to the appropriate section, and escorted to the cashiers counteres by Jefferey. He was a pleasure to be around and was very informative, sharp, and gave suggestions for a proper purchase. I left the store feeling comfortable with my purchase and will go back for further business. Thank you Jefferey!
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8. Best Buy - Fairfax County
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· 1559 reviews
8449 Leesburg Pike, Vienna, VA 22182
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Hum Singhum: I needed some guidance in purchasing wireless earphones. I was provided prompt, courteous, and extremely knowledgeable assistance by Milton S. Although the product I ultimately ended up purchasing is available through several stores in town, after the assistance provided by Milton, I can’t not imagine having purchased it anywhere else. He answered my questions thoroughly and offered to research some more esoteric technical questions I had. What an impressive gentleman! If I had a store, I would hire this guy in a second… And no I don’t know him and I’d never met him before. He really restored my confidence in the ability of resellers like Best Buy to deliver an outstanding customer experience. Congrats to Best Buy in Tysons Corner for having the good judgment to hire such smart and helpful people. I know which store I will be going to for my next product purchase of this type.
Brad Parker: We received really excellent and knowledgeable information and guidance from Chandler when we came in on Memorial Day weekend to replace the appliances for our kitchen. He had great command of the various appliances and helped us put together a package that saved us a significant amount of money while getting the quality and features we were looking for. Three weeks now into our purchase we are very satisfied. Best Buy free delivery and installation and the additional warranty benefits through our total tech membership also added real value to our purchase. Brad & Penha Vienna VA
Jon Mojarro: Katherine was great! Very kind and respectful. Helped me with my checkout items as well as an online order. She needs a promotion with those customer service skills. 6/5 stars.
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9. Best Buy - Bailey"s Crossroads
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· 2458 reviews
5799 Leesburg Pike, Falls Church, VA 22041
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Noor Ayoob: Great deals they have now . BestBuy is the best place for everyone now , we all need Technology in our life and this is the right place to go . Also if you are a gamer or vlogger you can get all your deals and supplies from here . Great customer service definitely coming back soon a lot of things I need to buy . Come on best buy give me a good deal on Pixel3 please this is the phone I want to buy. Think about it and let me know. Keep up the great work .
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10. Best Buy - Wheaton-Glenmont
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· 2423 reviews
10901 Georgia Ave, Wheaton-Glenmont, MD 20902
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John Velasco: I bought a car radio for my Sentra and this was the only Best Buy in the area that had appointments available. Herman from the Car Audio install bay gave me all the instructions where to go and what to expect the day before, including how long it would take. They estimated 2:30 - 3 hours, which was a little long, but ultimately not a problem because he and Gregg were super thorough with the installation. I hung out with my laptop and worked in the Magnolia Theatre Room inside the Best Buy, while on the guest WiFi, with no problems. When the job was completed, Gregg gave me a walkthrough and instructions on basic usage, which I appreciated. If you’re considering any car audio work, these guys here know their stuff, I highly recommend them!
Rello Dmv: This location is convenient coming from wheaton station. They have most electronics and electronics accessories in store or available to pick up your online order. No ps5 in stock i checked. Clean store overall with nice staff and affordable prices on nice equipment. Ps. They got people watching everywhere like you in there tryna steal something or that might just be what happens when a black male enters the store
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11. Bray & Scarff - Montgomery County
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· 476 reviews
6801 Wisconsin Ave, Bethesda, MD 20815
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Therese White: I called the Bethesda store and spoke to Paul W. He was quick, efficient and very helpful. He promised to send some links with appliance suggestions for me to review. I received the links within minutes; called Paul back and we set up an appointment for a field measurement...all in a timely manner. Like I said, he was quick and efficient; plus he was professional and pleasant to work with. We have purchased other appliances from Bray and Scarff. We are always satisfied and they continue to exceed expectations. Paul certainly is living up to Bray and Scarff standards....I look forward to working with him as we find a new oven.
Marc Bloom: On 1/22/22 I called Bray and Scarff and reached Paul Walterhoefer who has assisted me with appliance purchases in the past. I needed a new electric stove QUICK for a house I’m about to sell in about a week. Paul swung into action, emailed me links to 3 viable options and I quickly chose and paid for one. Paul arranged for white glove delivery for 1/28, the exact day I needed. This was customer service above and beyond and I’m incredibly thankful. Six stars for Paul and Bray and Scarff. I haven’t bought an appliance anywhere else in about 30 years! Kudos!!! Marc Bloom, Silver Spring
Tawana Warren: I have been doing business with Bray & Scarff for 10+ years. Paul Walterhoefer is my salesperson. He is always timely with quotes (always checking for the best prices) & follow-up is excellent. All services from delivery to installation & customer service is always excellent. I recommend Bray & Scarff to everyone! You will never be disappointed.
william lewis: Greg C was the knowledgeable sales person/store mgr with whom I ordered my replacement washer/dryer - same brand and style as 11 years ago since I was so satisfied the first time through. Then I had the good fortune of having the Stan and Moe team to deliver and install into my tiny second floor wash room - they did an amazing job in squeezing in there and not damaging any of my rugs or other items. Plus they were delightful! All in all a great experience.
Brenna Thibault: Larry in Bethesda was very helpful in assisting us as we weighed the pros and cons of various appliance packages. He also spent time tracking down the best deals and rebates available on the appliances we chose. He saved us well over $1,000 and didn’t push us toward the most expensive option. I appreciated his honesty and found the experience to be pleasant and straightforward. Thanks Mr. Elmore!
Donna Arbide: We have bought all of our appliances from Bray and Scarff since we moved here from FL 4 years ago. We picked them because of the fabulous reviews and they did not disappoint! Pricing, selection, customer service are all great! I would highly recommend…ask for Larry Elmore!
Barbara goldberg goldman: Bray & Scarff in Bethesda is second to none. Excellent service, and salespeople who make certain you get all of your questions answered to help you make educated decisions about the appliances you need and want. They go out of their way to try to get you the best possible product for whst you want to spend. I highly recommend you visit the store before even think about going elsewhere. Paul and his team are there for you!
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12. ABW Appliances Showroom: Arlington - Arlington
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· 121 reviews
4748 Langston Blvd., Arlington, VA 22207
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Laura Sweeney: Paco was professional and very helpful. We really needed more information before we make our purchase due to the limited space in the laundry area. Very appreciative of his help
Rita Hare: I ordered a Viking oven last May and promptly got caught up in the supply backlog chain. All through the 8 months until it was installed I was kept updated. Vernon, who sold me the oven, was more than wonderful in helping me feel happy. So much so that when I needed a new washing machine in November, I texted Vernon with what I wanted and he made the magic happen without me even having to go in. My washer is great and was installed quickly and stress free. Vernon is very responsive and friendly. He’s MAGIC… and I will be a loyal ABW customer when I need another appliance.
Samantha Foti: Paco was wonderful. He was very helpful and hopefully we are on our way to a fully functional and complete downdraft.
Meredith: Sales rep Howard Artis was professional and did an outstanding job. He worked hard to accommodate our requests. Will definitely contact ABW Arlington for any future needs.
David Fisher: My experience with ABW was a mixed bag. ABW bought out the company from which I purchased my freezer. A technician from the previous company found that the door was actually deformed so that the interior light switch would not work properly. At that point, my problems began. Having been given a 3-4 week delivery time for the door, I found that to be totally incorrect. In fact, the door took about 3 months be delivered. During that time I was given more incorrect information up until about 2 days before the door was supposed to be delivered. Additionally, NONE of my calls were returned. All follow-up was initiated by me, even after I was promised call-backs numerous times. Finally, by chance, I was connected to Vicki Fox. At that point, the whole experience dramatically changed! I told her my sad tale and how frustrated I was. She took all the information, said she would investigate, find out where the door was and get a firm delivery date for me. I had doubts, but she came through exactly as she promised. She followed up with me several times, and adjusted our delivery date when a conflict arose on my end. When the door was delivered, Brian, the technician did a superb job quickly and professionally. Kudos to Vicki and Brian for turning a very frustrated customer into a fan!
Mary Pat Lindsley: Paco was fantastic! Very helpful and took care of all of my question! He cleaned up everything and did a great job! Thank you!
John F. Krotzer: Paco did an excellent job installing the electric range, even though the floor below it was uneven. Thank you!
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13. AJ Madison Home & Kitchen Appliances Store DC Metro - Fairfax County
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· 44 reviews
8500 Leesburg Pike #101, Tysons, VA 22182
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J G: FANTASTIC!!! My Appliance Consultant (Brian M.) was absolutely TOP NOTCH!!! He knew a great deal about all of the appliances and was able to make suggestions based on sales AND personal experiences with many different types and brands. I ended up replacing MORE appliances than originally planned because the prices were great and I was able to get the appliances when I was ready for them. I would HIGHLY RECOMMEND A.J. Madison for all your appliance needs. Also, I had two different deliveries and BOTH times the delivery guys were GREAT!!!
S. Ryan Shin: I searched Cafe refrigerator by GE and learned about AjMadison. I was not sure for the first time due to sub-optimal reviews on Google, But it was a very satisfying experience from ordering, tracking delivery progress, and delivery. Especially, the delivery team was the best. I am very satisfied with AjMadison. I am not going back to BestBuy.
Orpheuss: I have never heard of AJ Madison before but was recommended by a friend/neighbor to give them a shot as they did an excellent job with their requirements. I visited the Tysons Corner store and was greeted by an absolutely amazing team of consultants. After about an hour of going through different models and specifications, I finally decided on my kitchen package and I needed installation. They priced everything out amazingly (compared to local competitors) and the installation team was professional and took their time to make sure everything was perfect. I will be recommending Ajmadison to all of my friends and family if they need any appliances. Thank you!
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14. ABW Appliances Showroom: North Bethesda - North Bethesda
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· 77 reviews
5526 Nicholson Ln, North Bethesda, MD 20852
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Jean Zachariasiewicz: ABW has been wonderful to work with from start to finish. Everyone I have worked with has been attentive, pleasant, and knowledgeable. They helped me choose appliances and kept me informed of the status of my order. Once I was ready for installation, scheduling was very easy and delivery and installation were on-time and seamless. I highly recommend ABW!
Jilandré Linton: I work for a local home builder that works with ABW on several of our projects to supply and install our appliances. The new showroom is fantastic! Steele is great to work with, always very professional, helpful, and understanding to our client needs and desires. Budget is often a big driver for our clients and ABW has many different offerings to fit any budget. Quotes are always returned quickly and with clear understanding. Scheduling installation is always simple and timely.
Marina Gopenko: We can not thank ABW enough. Our experience was top of the line. Their employees are very knowledgeable and their customer service can not be beat. They take care of their customers from start to finish. Would recommend ABW to anyone in search of an honest and reliable company for their appliances. They surprised all of our expectations!
Joey Rafidi: Update: the CEO of the store, Ryan Simon, has made good on his reply below and helped me secure the proposal I need very quickly. I really appreciate this level of attention to the business, especially from the CEO. I have updated my review and will update it again once the delivery and installation take place. Original review: I have had a very bad experience trying to order appliances from this store. I visited this store two weeks ago on a Saturday. I spoke with a salesman who offered me useful information regarding my options for laundry machines. I gave them my email and phone number, and I was told I would receive a proposal for the cost/delivery times between the two options on the following Monday. I received no proposal and called Tuesday and left a voicemail. I called on Wednesday and was told that the salesman would receive a message from me. I waited a week, then called again. I gave them my phone number and email once again, and I was promised by a different person that I would receive a proposal by the end of the day. It has been two days since that last call, and I have received no information. If you take two weeks and multiple reminders to produce a proposal on the purchase of two appliances, how could I ever trust you to deliver, install, or service them?
John Laguna: Javier showed significant knowledge of the appliances that he showed him and he had a lot of patience showing me what ABW had in stock. I gave Javier a budget that I wanted to stick to and was sent a list of appliances within hours. I highly recommend ordering your appliances through ABW and also recommend using Javier as your sales rep.
Pamela Coulter: Paco came and measured our space for a new washer dryer and he was great. Very knowledgeable and helpful.
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15. Bray & Scarff - Arlington
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· 521 reviews
5715 Langston Blvd., Arlington, VA 22207
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Colleen O'Boyle Sullivan: Great experiences. After purchasing new stove, washer, dryer and dishwasher over the past couple of years, we are so thankful for this local company. Ali is a fantastic sales rep - responsive, helpful and professional. His crew comes in ONE day to disconnect and remove old units and install new units rather than wait days or weeks in between with Home Depot or Lowes. Well worth it, highly recommend.
Lucy Mize: My five stars are for the team of Wayne and Mike who delivered and installed my washer dryer. Bray and Scarff had not done a home visit so when the unit got here, Wayne and Mike were worried it would not clear the ceiling. They took their time, they measured and Mike used his 17 years of experience to decide that it would fit. They were absolutely consummate professionals and I greatly appreciate their work. Outstanding.
Deborah Lembo: Ali has always been so responsive to all my clients needs when it comes to getting new appliances. He always looks out for the best deals and rebates that benefit my clients. I would highly recommend him if you are in search of new appliances. Very knowledgeable and polite.
Jeremy Stillwaggon: Not ready to start the remodel but the old fridge is going… We had a series of bad interactions trying to find a refrigerator that would fit in our Condo. The dimensions just prevent a wide range of options, and we are usually left with either Builder Basic or high end Cafe models. We tried shopping online and visiting showrooms and kept getting met with the upsell or dismissal. We had one salesman ask us why not just remove the cabinets? Already frustrated, I called Bray&Scarff and Ali answered and was immediately understanding and helpful. He cautioned about general availability but promised he would do what he can. He jumped right in and started searching. He was patient and reassuring as he kept at it and never made us feel bad for just wanting a simple model. He found one that fits for a very reasonable price AND he found us the matching Microwave AND he was able to give us discounts on the price AND it can be delivered /installed this Friday! AND he even made me laugh at the situation. It’s reassuring that customer service isn’t lost in the pursuit of sales; I will be back when we do our remodel and would give highest recommendations if you are having problems shopping for appliances to call/visit Ali at the Arlington Bray&Scarff.
Suzanne Hayes: Ali has done an excellent job of describing the products and brands that meet our needs. He has also walked us through the information required to ensure the installation will go smoothly. We are looking forward to receiving our new appliances.
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16. Lowe's Home Improvement - Fairfax
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· 1620 reviews
4080 Jermantown Rd, Fairfax, VA 22030
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Kwadwo Tuffour: Took this painting to figure out how to get it up on my wall, and to get the right kind of nails to do it. Sales associate was able to take me right to what I needed and shower me how to hang it. Mission accomplished. Bonus: Had a nice, brief conversation with the cashier, Radha about the different women in the picture. She recognized a couple and asked about a few, which i told her.
Jonathan Larson: Convenient location, but smaller footprint so not as wide of a selection as other Lowes. Staff are proactive, but minimally staff checkout lanes.
Dawn Wunderle: After more than 7 phone calls to 3 different numbers trying to schedule appliance installation, I was lucky this morning to have been assisted by Joshua Lewis in the Floral and Garden Department. Even though it is not his department or responsibility, he patiently worked through getting the dishwasher I ordered on January 13th scheduled for installation. If there were 10 stars - I would select all 10 for Joshua! Patient, courteous and helpful and he went above and beyond to assist me!
Yumiko Cook: I had outstanding customer service from Gretchen. All the time she was polite, friendly, and tried to find what I was looking for. Unfortunately, the store didn’t carry the fluorescent light bulbs. But she gave me more information of it about me to order it easier.
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17. The Home Depot - Oxon Hill-Glassmanor
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· 2039 reviews
6003 Oxon Hill Rd, Oxon Hill, MD 20745
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Mena Ebiasah: When it was time to show my ID to pick up my online order, I realized ink had leaked all in my purse and license and obstructed the photo view. The rep June patiently took her time to wipe down my ink blotched ID until it was visible and gave me some extra Clorox wipes to wipe down my purse. Extra mile. Everyone else in the store were helpful and helped me find everything I needed. Will return
mydogRoscoe88: Much improved: parking is still crazy but once inside, store was in better shape. Cashier was helpful, polite, and efficient. I did find what I wanted to purchase and was done very quickly.
Tony Johnson: The check out lines are a tad perplexing. No designated demarcation only an arbitrary queue forming on the right so potential confusion is created but relatively easily resolved. Aka. They use a lot of self checkout.
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18. All-State Appliance Center - Takoma Park
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· 30 reviews
8111 Piney Branch Rd, Silver Spring, MD 20910
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Lauren Kardos: GP and the team were THE BEST to work with. From exploring options to replace our broken oven to all the communication and scheduling delivery, to the delivery itself, everything was so seamless and personable. Our kitchen is an awkwardly shaped galley, and All-State took the time to explore all installation options for minimal invasiveness (i.e. not having to move our refrigerator). We will definitely be back when we’re in the market for new appliances.
Paul @: I had a great Experience with this small business. There was a small misunderstanding but leader ship was able to address my concerns and create a solution that made perfect sense for me. I’m grateful for the flexibility and the kind hearted nature of the leader ship of this small business.
Liz Woodbury: The crew at all-state appliance center helped my dad out tremendously- he never leaves reviews, but has insisted I leave one for him. His refrigerator was failing quickly and, like others have noted, he was able to get a new one in record time and for a fair price! The team went above and beyond. Five stars for sales, service and delivery.
mary anders: After Home Depot failed to deliver my appliances for the third time, without notifying me that they wouldn’t be delivered, I found All State Appliance Center online. They had everything I needed in stock and for a very fair price. They were extremely helpful and efficient and I was able to order and pay for everything within a few minutes. Within a few hours of first contacting All State Appliance Center, my appliances were installed in my kitchen!! I couldn’t be happier and they will be my new “go to” store.
David Rathbun: Fantastic, both in sales and delivery when I needed a washer quickly. GP was so helpful in getting me the machine I wanted, and it was delivered that day. While my spaces were tight, the delivery crew knew exactly how to handle it. Kudos all around
ajj8685: Definitely my go-to appliance specialists! Jay and All-State Appliance center were incredibly responsive and professional. I had an immediate need for a new gas range to be purchased, installed and the old unit hauled away by the next day. Jay and his team met all their commitments and with great professionalism. I absolutely recommend All-State Appliance center!
Pablo Cruz: I was in need of a new refrigerator. The big box stores would not accommodate my needs to remove old one from basement then move current one from my kitchen to basement and installed new one in the kitchen. All-State had no problem meeting my needs. They delivered when they said they would and met all my requests. I would highly recommend them for any appliance needs. This is the third time I have used their services - completely satisfied.
Trish Murphy: My husband and I contacted this place in need of a range for our kitchen. We had a sale on Craigslist fall through, and had to do some research. I gave All-state appliance center a call with information on what we were looking for (induction and convection). The gentleman who helped us was kind, patient, and knowledgeable. We bought a like new range at a very reasonable price. Bonus that our range came with a manufacturer warranty!
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19. Best Buy - Chantilly
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· 1974 reviews
13058 Fairlakes Shopping Ctr, Fairfax, VA 22033
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RCS S: The place is huge and there’s a lot of stocks for electronics. They have discounts for open-boxes in their store. Their Geek Squad team are amazing and knowledgeable on what they do. Dan and Cheyenne and Althur did fantastic job in Installing the TV. They clean up right away and wear plastic shoe cover. Their teamwork is perfect, fast and professional. I would recommend to look for these guys if you would choose Geek Squad team, these team are awesome.. Also, they give tips and some advices which is absolutely a Plus. Thank you guys for your extraordinary service. 👍🏼
Laura Spriggs Gray: This Best Buy seems better staffed than most currently. We had no problem finding a staff member who could help answer our questions and find the correct item we were searching for. Very satisfied with the service received. Check out lines are still long and socially distanced.
Stephanie Nwaofune: Hunter was incredibly helpful! I wasn’t sure where to find the correct external hard drive, and he helped me try one out to see if it was compatible with my laptop. He was patient with me, and allowed me to try it with my computer after buying it to make sure it worked. Even though it didn’t work for my computer, he made sure I returned it and got my money back. Customer Service at it’s finest :-) Later, Nick was able to help me figure out how to make sure I have what I need saved to my iCloud. Very helpful. Thanks again!
Heather DeCamp: I went to best buy to have my laptop fixed by the geek squad and they did a great job, not only fixing it, but fixing it quick, and the price was surprisingly lower than I thought it would be! I am definitely making them my new go to IT place. They will also come to your home or office if preferred, which is a service becoming more and more popular with so many people working from their homes now!
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20. ADU, Your Appliance Source - Takoma Park
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· 8 reviews
729 Erie Ave, Takoma Park, MD 20912
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Ann Bowers-Evangelista: I cannot say enough good things about our experience today at ADU! Despite not having an appointment, Nerissa spent hours with us, helping us understand the options that would best work with our new kitchen layout. She was patient, incredibly knowledgeable, and never made us feel rushed or sold to. She and Aliyah stayed ONE HOUR AFTER CLOSING just to ensure we had all of our questions answered. Even then, she never gave us any indication that she had anywhere else to be. After having experienced several other appliance locations and sales people, we would give her and ADU six stars if we could!
