Best Air Conditioning Repair In Washington Near Me

Gabriel Gopen: Polar Bear installed a ductless mini-split for us and they were some of the best contractors that I have ever dealt with. We needed to convert a sun room into a home office. A sales rep came out to discuss options and look at the space. He walked through all the details from where the unit would go to the conduit lines. When the unit we ordered couldn't be delivered, they upgraded our unit at their expense. Great company, highly recommended! Services: Ductless heating & A/C services , Heating system installation

Anne Miller: Our heater stopped working and it very cold in our house. Polar Bear did come out on a Sunday in a timely manner. The owner seemed friendly. He was wearing a mask but it kept coming down as he was talking so it was pointless. He told me I needed a new furnace costing $5200. My furnace is only 10 years old, we bought a very good model and was told it would last 15 to 20 years. He told a very inappropriate political joke during our conversation and is very good at selling. He went on and on about why it wasn’t worth repairing. I thanked him and decided on a second opinion. The next day another company came in and repaired it for $750.00 and assured me the furnace will be good for another 10 years. The parts they repaired were not even close to what Polar Bear said was wrong with it. Buyer beware and always get a second opinion. I do not recommend Polar Bear!

nicholas welch: Positive: Professionalism, Quality, Responsiveness, ValueI have been a customer of Polar Bear for several years for both my own residence and a rental property. Friendly and reliable service and every effort made to come out when urgent due to very hot or cold weather when there are many other callers seeking service.Services: HVAC system maintenance, Heating system maintenance, Heating system installation

Marie Payne: We contracted Polar Bear for a complete central A/C install. The entire process was smooth! They communicated exceptionally well, were very friendly, and most importantly - DELIVERED WHAT THEY PROMISED! Polar Bear is exactly the kind of small business that you hope you encounter. Strongly recommend them as they know their trade and do everything to give you what you need at a great value. Cannot say enough positive things about Joe, James, Edwin and the entire group that helped to update our home! Thanks Guys!

Tim Rann: Very friendly team and easy to schedule. Purchased the 2x annual service contract. The first AC inspection went smoothly, although the technician didnt really clean anything (just made sure everything in working order). Suggested I use a hose to clean the condenser on my own - had hoped they would do this. My unit started leaking a few months later, causing some minor flooding in my basement. Had to call Polar Bear a few times over the weekend before they confirmed that they don't send anyone out on Sat or Sun. Was able to get an appt on Monday afternoon - no real harm done, but would have been nice if they were upfront on timeline (esp for "priority service" per my service contract). Technician very quickly identified the core issue and getting an estimate for a new system one day later. Overall, pretty happy with Polar Bear - customer service very pleasant, technicians on-time and very nice / to the point.

Tracy Roman: We had a great experience with Polar Bear. We called them in the middle of a heat wave and they had a technician out to us the next day. The technician was on-time, courteous and quick. He diagnosed the problem in a few minutes, fixed it on the spot, and made recommendations for future maintenance of our system. Also, the employee who answered the phone and scheduled the visit was very courteous and helpful. All in all, we are extremely satisfied and will use them in the future for any heating and AC problems.

Sophia Malone: I highly recommend Polar Bear Air Conditioning and Heating for AC installation. I own a 1913 row house in Washington DC and after eight long hot summers, I finally decided to have central AC installed. After getting estimates from multiple companies in the area, I decided on Polar Bear. Joe Kelly, the owner, provided exceptional ideas for installing central air in my older home. The duct work went through the attic and walls, so no exterior ducts with drywall were needed. Mr. Kelly offered the best, most competitive price. Communication with Mr. Kelly and his crew was easy. I didn't have any concerns about the crew working in my house and they were respectful of my space and pets. The project was completed ahead of schedule. I'm very pleased with this investment of AC from Polar Bear and look forward to enjoying a cool, comfortable house next summer.

Yvette Johnson: Polar Bear Air Conditioning and Heating Inc has been our HVAC service provider since 2013. Very professional and dependable service from the administrative office staff and service technicians. Angel and Alex are the best service technicians!!! The staff is very responsive to our needs no matter what the issue. We highly recommend them!!

Amy Bishton: This fall, when my 20 year old gas boiler would not fire up upon first use, I contacted Polar Bear to take a look. Their response was incredibly quick, with a tech dispatched on Monday afternoon based on a Sunday evening email. The tech arrived promptly, worked efficiently, was knowledgeable and willing to answer all my questions on boiler operation. Fortunately, the problem turned out to be minor (pilot light out), but it is re-assuring to know I can confidently turn to Polar Bear when I have HVAC needs.

Dee Lump: Always an outstanding service and customer service. Josh is my preferred technician. He is very knowledgeable, explains service, always ask if I have questions. Great personality with outstanding service…who could ask for more from Dick’s Air and Heat!Service: HVAC system maintenance

Jay P: Despite a snowball of miscommunications leading to a less than positive experience on a diagnostic call to a personal residence; the service of one of the receptionist and a call from the owner reinforced that this is a business intent on running on integrity. The owner is beyond professional and surprisingly has left me hoping for another opportunity to do business with her in the future.

FinleyJeans: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueRepair person was very professional and give advice about keeping the HVAC system in good standard. Will definitely call again for workService: Heating system repair

William Burke: Critical: Professionalism, ValueI was quoted a very high price for a transformer and when I protested the tech discounted it by a hundred dollars which was still to high for the work performed. I will not use the company again. I do not recommendService: A/C system repair

Joseph Whetstine: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueYou guys are great. Patrick was professional, knowledgeable and friendly. I always highly recommend Dick’s’s to my friends and neighbors.Service: A/C system maintenance

May Harbin: I called and they were very professional. Lisa helped me figure out what I could do while I waited for my AC unit to be serviced and it helped a lot. She then called and sent me a text that they could schedule me for an earlier day than originally available. When Josh came, he was very kind and knew exactly what to do. He also answered all our questions. Our AC unit is up and running. If ever we need the AC serviced, we will definitely use them again! Services: A/C system repair , A/C system maintenance

Robert Hill: Positive: Professionalism, Punctuality, ResponsivenessAbsolutely outstanding service! Immediate response, very professional, and solved my duct problem. Now my only "go to" HVAC company. Thank you!!Service: HVAC duct & vent repair

Robert Hoffman: Patrick came the week before, without delay, when we reported that the outside unit was continuously running even though it was not a cold day. Gerald added freon last year and the unit was 14 years old. Paatrick said the blower was out and would cost $1,800 to replace. So we decided to replace the entire unit. Patrick was very good about explaining everything as we made our decision about what to purchase. Today (4/22/21), Levi and Trey came and installed the unit. They were friendly & professional and did a great job! Patrick came over and inspected the job and was again very nice. I would recommend your business to others. Services: Heating system installation , Install AC , Repair HVAC

Brian Jones: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueGreat response time. Josh, the technician, was knowledgeable, professional, and able to resolve my AC problem in less than 20 minutes. I'd recommend this HVAC company to all ... with special praise to Josh as an excellent technical representative of the company.Service: A/C system repair

mike christian: I had a leak in my basement where I am hosting Airbnb’s. The AC pan cracked and had water everywhere. Called in on a Sunday and got a same day evaluation of what was wrong and part delivered overnight. They came and fixed as soon as the part came to ensure my guest were not walking in water! Cleaned up after themselves and were very well spoken and professional. Had masks and took great care of my property. I would hands down recommend them to anyone who has an AC repair need Services: A/C system repair , HVAC system maintenance , A/C system maintenance

Aleksandar Jarcev: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueI was very satisfied with this company. The gentleman who helped fix my A/C system came to my house in around an hour, diagnosed and fixed wiring, and helped me install a new thermostat. He was very knowledgeable, courteous, and was a pleasure to talk to. I would highly recommend them for any of your HVAC needs.Services: A/C system repair, Thermostat repair, Install thermostat

Huda Sheikh: Great experience!! This company is reasonable, friendly and honest. I have honestly never been so impressed by a AC repair company. Service is on point, pricing is more than fair! Technician was knowledgeable. Just wanted to say a big Thank You to Khalid, my technician. He was very friendly and efficient at his job. He didn't mind answering my questions and was very informative. I will be staying with this company for my future needs!” Looking forward to being a long time customer!”

Mieko: AC Repair DC is extremely quick, professional and reasonably priced! My AC went out back in April and I had been going back and forth with American Home Shield for 2 months with no progress. I called AC Repair DC to schedule an appointment Tuesday and my AC unit was installed within the week. Ken and his team were a pleasure to deal with and rescued me from the heat. The pricing was reasonable and Ken kept me updated throughout the entire process. This is the best company I've dealt with and will be using them in the future.

sarah nur: AC Repair is the only company I trust for my high end AC units. As a female, I’m always worried about repair technicians cheating during service appts. by misdiagnosing problem or overcharging me for parts and services. Unlike others I’ve experienced, AC Repair techs are straight shooters. Khalid specifically is awesome! He’s honest, reliable, fast, and prices are far better than others in the area.

videos I like mom: Ken was professional, kind and considerate. I was missed the day before but he made sure to check on me today if I still needed service and he showed up when I needed service the most. I had made calls to two other companies for the last week and despite saying they would come, no one showed up. I was about to lose faith in AC technicians. Thanks you for the great customer service and honesty. These things differentiate your and gives you an edge btn your business and Joe's business around the corner. Keep it up.

Asmara Logistics, LLC: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueI appreciate the fact that the technician Ken was able to come to our commercial building on short notice. His diagnostics were accurate and he was able to fix our air conditioner on the same day. Great service and fair servic . I would use him again.

Tunisia Christian: I can't give a response on the quality of their work because despite 2 last minute rescheduled appointments on their part--no one ever showed up to my home. When I called them, their explanation was bogus at best. The driver called when he was 45 minutes away and since I didn't pick up they bothered not to come--I have 1 missed call and could not pick up because I was conducting a meeting (I work from home). I explained well I'm home and hubby is home and if someone knocked on my door as scheduled then I wouldn't be sitting in HVAC limbo. Called Spartan Plumbing, Heating, and Air Conditioning and while the fee is a little more- ($118 vs $80) I'm willing to pay for quality customer service and responsiveness.

Meredith Regine Scialabba: As luck would have it, our AC quit working on the hottest day of the year! Given that it was a Sunday, we were worried that we couldn’t get someone and worse, get it fixed. We called first thing in the morning, immediately received a call back and our tech, Ken, was out to see us within a few hours. He not only fixed our AC (needed a replacement part) but also instructed us on how to better care for our unit. His workmanship, demeanor and guidance were top notch and much appreciated. We strongly AC Repair DC if you have similar needs.

Rich Ressler: We've used Nice a few times now both for our furnace, AC, and our tankless hot water heater. The service each time has been excellent -- technicians were on time, friendly, and very helpful. I ask a lot of questions, and the technicians did a great job explaining how all of our systems function, what they were testing, and what they found. Our most recent service was more involved, and required replacing our furnace's control board. Rolando did a great job, and even managed to pop over to a supplier to get the necessary part to get the repair done in the same afternoon. Top notch service, and I plan to continue to use Nice in the future. Service: Repair HVAC

Wilhelmina Buster: I absolutely recommend Nice Heating and Air. Nate, my initial point of contact, was very customer oriented and addressed all of my concerns. John the install point of contact, and his team, were professional and personable and also provided answers to all of my questions. From the time that John and the team arrived until the installed was complete, their professional, yet personable and polite demeanor and approach to me did not change at all. I was particularly impressed by that because the team was faced with an unexpected challenge that arose because of the structural make-up and age of my home. It was a pleasure doing business with Nice from beginning to end. Services: Heating system installation , Install AC

Carlos A. Fernández: I recently had a humidifier installed, JC and Nate did a great job, took their time but was clean and neat.

Elaine P (Lanie): I’m so glad that my husband picked Nice Air & Heating !! This company is great!! Brooke & Edgar are awesome. I had great customer service and we were kept in the loop the whole time. They have found a customer for life. If you want a great company that works with you and goes above and beyond, this is the company for you. They eased my anxiety and was pleasant as well and knowledgable. Thank you!!! Service: HVAC system repair

Gulipali Duolikun: Technician Edgar F. called prior to arriving and got here on time. I asked for heating & cooling maintenance. He was professional in action and explained each step to me in an easy to follow way. When he opened the furnace, it turned out that pretty much none is needed to be done since it's fairly new. He went ahead and covered it without charging anything. Overall, I really appreciate his honest and detailed work. Signed up for the membership and will ask for his service again when next maintenance is up. Highly recommend! Services: A/C system maintenance , Heating system maintenance

C Christyboltersborf@msn.com: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueWell...These guys are the BEST. John was so nice and very thorough at explaining everything and getting the job done as fast as possible. We had 2 crews here. One for the upstairs and one for the downstairs unit. They worked diligently. We liked them so much we bought them all lunch. This is my new HVAC team. Thank you.Services: Heating system installation, Install AC

R Barrio: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueI’m fairly new to the area and called Nice Heating and Air based on their proximity to my home and their good reviews. They were able to come out the same day my ac went out and repair our existing old unit. The technician was polite, thorough, and knowledgeable. I will be calling them next time I have an issue.Service: Repair HVAC

Stephen O: Positive: Professionalism, QualityThe service from this company is top-notch! We had a water heater installed same day upon request. John and his team worked diligently to get the job done and were very professional. We plan to use Nice again in the future.

Erfan Reouhani: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueDanny is the best HR personal in the DMV region & nobody can replace him. At Nice Heating & Air the employees are all very kind & helpful. They are most passionate people I have worked with. Danny has been a favorite associate of mine & I love him dearly. He is great and very sweet person. He deserves credit for all that he does!Services: HVAC system maintenance, Heating system repair, Install AC, Repair HVAC, A/C system maintenance, Heating system maintenance

Peter Mott: This company's web site says "voted best in DC seven years in a row" and "BBB A+ rated". Buyer beware! We have used them occasionally for many years. In the past, they would show up on time, do a good job, and charge a fair price. However, they have lately changed their billing practices, and now charge by the job, not by the hour, and the result is their prices have more than doubled. When we called to complain, they gave us a lecture on capitalism. We are remodeling a small bathroom. Called them to cap off supply and drain lines, and install three simple shut off valves -- an easy job. Total cost of components from Home Depot was $28.91, and it took them 90 minutes to do it (total time in to out the door). Their fees were: Three angle stop valves -- $645 2" PVC cap -- $189 1/2" copper cap -- $278 (They waived the $89 dispatch fee) TOTAL $1,112 I would expect to pay about $400 for this job. After receiving this exorbitant invoice I contacted them using a different name, and asked them to quote this exact work. They said they would send a tech for $99 ($10 more than what is on their web page, what they charged us last month), and the tech would review the job and provide the quote. So when you call for their service, the tech shows up and gives you a huge price, and then stands and waits for you to agree to it -- after you already owe them the $99 dispatch fee. Service: Plumbing pipe repair

Stephanie Petets: My AC hadn't been working for two weeks, called Spartan on the recommendation of a neighbor - Matthew was here in less than 45 minutes! Professional, thorough in his troubleshooting, he explained everything - and was not in a condescending. Best service, I've had in a very long time! I highly recommend Spartan and kudos to being woman owned! Service: A/C system maintenance

Taylor Thomas: I needed my radiators flushed. They called when they were in route, as promised. Very professional. Matthew (who wore a mask) explained what he was doing and why. I strongly recommend them. Great pricing compared to others we called. Spartan gave us a flat price the other companies gave us a price to check the system and then they would give us a price. We will be using them again and referring them to friends. Thanks GREAT customer service. Service: Heating system maintenance

Oscar McKee: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueWe were having a problem with our central forced-air heating system. In minimal time Matthew had evaluated our system and figured out the cause of the problem. Not only were they extremely responsive, their level of professionalism was even more impressive. We give them a top rating all around.Service: Repair HVAC

Marcus Thaw: Positive: Professionalism, Punctuality, ValueSpartan sent one of their techs Juwan, who was timely to arrive and efficient in his work. He figured out the problem that was causing my furnace not to heat, fixed it, and answered my questions happily along the way. Could not be happier!Services: Repair HVAC, Heating system repair, Thermostat repair

Alesha Holliday: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueWe had a sump pump issue and David and Jarvis came in and replaced it within an hour! The work was neat and professional and they cleared all debris away. They are a great team! Thank you Spartan Plumbing for saving our basement!

Elizabeth Allin: Cannot recommend highly enough. My HVAC stopped working and they sent a team out immediately. They diagnosed the issue and had it sorted in under 20 minutes. Everyone was a pleasure to deal with, from the customer service rep to the techs, Matthew and Joaquin. They were friendly, courteous and wearing their masks (over the nose even!). Great experience. Service: Heating system repair

Kaprice Gettemy: My furnace sounded like a jet engine when I turned it on this morning - not ideal for Airbnb guests checking in for the Thanksgiving holiday. I called several plumbing and heating companies. The first came out and the technician asked if I had any tools. Seriously? Spartan called just as I left but their technician, Matthew L., let himself in using the house code, listened to the furnace noise with me over the phone, then proceeded to to do his thing - with tools! He called me back about 20 mins later, reporting he'd diagnosed and fixed the problem...a piece of insulation rubbing against the motor was the culprit. He charged me for just the service call. The other company told me they'd have to order a new motor and replace it to the tune of $400, but they didn't even check it because I only had a screwdriver. Thanks Matthew and Spartan for same day service and for saving the day! Service: Heating system repair

Phil Risinger: Critical: Punctuality, Quality, ValueAll I needed was a new anode rod for my water heater. Technician arrived an hour late and didn't want to do it and suggested I buy a new water heater. What a total waste of time and money.Service: Water heater repair

michele Coffman: They were sent to my home due to drain blockage by my home warranty. After putting a camera down the pipes I was informed I needed to replace the pipes, verbal quote of $15,000. I asked for contract so we could get things started and did not hear back from them. Called again did not hear back then my system backed up again. Would leave a message he would tell me they were going to email contract and never did. I ended up having to reach out to other plumbers to get the work done. Which ended up being a good thing because they just replaced the pipes in the yard and did not tear up my basement for half the cost. When I shared the pipe video with the other plumbers they said the language on that video was completely unprofessional. Services: Sewer repair , Sewer cleaning

Paul Heineman: I had work done a few years ago. I know different people have different experiences, but this has been mine. First of all, they would get high marks for responsiveness, at least initially. I was in a real jam when our AC conked out during a heat wave. They came the next day and installed a new unit 3 days later. Here are the issues: 1) I know this might sound petty, but when the manager came out to give an estimate, if he said once he said 25 times, “the guys will put down drop cloths and wear shoe covers.” Well, not one drop cloth or shoe cover. 2) After a while it seemed that my unit was running really loudly. Only then did I look behind the some venting to see that they had ‘sealed’ the vent run with a piece of cardboard cut off from the box and a couple of pieces of tape that not surprisingly blew off after a couple of days of heavy use. 3) Dial ahead a couple of years and there was an overflow from my condensation pump. I was afraid of some major systemic problem so I called a tech. Fortunately, it was minor. He found that there was a sediment ring around the PVC because it was flat and plumb against the bottom. He explained that it should be cut at an angle and not touch the bottom, to prevent this very thing. He added that because this is the last thing the installers do they often don’t bother to do it right. 4) Remember that I qualified my comment about responsiveness. Seems to be that when a smaller company does an $8K job they might follow up with a call to see how everything went. I never heard another word. A couple of months later I called and asked for an estimate to install a humidifier. No response. My unit still keeps our home cool in the summer and warm in the winter but my experience was less than 5-star. Service: Install AC

Debbie Fox: Jimmy Gusky and company have always been my go to for my HVAC repairs since I moved to DC in 2016. Now they will also be my go to for gas leak and plumbing repairs. While getting various bids for many repairs over the years, his has alway affordable and accurate. While others try to overcharge and upsell on bids, often by thousands of dollars, Jimmy always gives me a fair price and honest bid. Recently I had a serious gas leak in my condo that was affecting mine and my pet's health. My condo (and condo building) smelled horrible like gas too. Jacob on Jimmy's team did an amazing job pinpointing multiple gas leaks in my condo and my building and found a pretty major one in my unit. An unused gas line that was leaking badly. I am forever grateful for Jimmy and Jacob for taking my repair quest seriously (when the gas company didn't) and not giving up when the gas leak was not easy to find. Overall the experience was very stressful and the gas company was pretty awful and dismissive of the gas leaks (!!!)--but through it all, Jimmy and Jacob were on my team and stayed on task to get it done. Most importantly, they believed me and treated me with respect. They were the silver lining in the whole experience. I will continue to always call Jimmy Gusky first and am so grateful for them that I can now move back into my condo. Thank you so much Jimmy and Jacob!

DC Guy: Top notch, five-star experience for replacing an entire HVAC system. Estimate and Responsiveness: Tom K. was our point of contact and I suggest asking for him by name. Tom has an easy going attitude, is very friendly, professional, knowledgeable and accommodating. We talked through the details of what I wanted to get done and he was able to generate a very fair and reasonable estimate. I never had a problem getting a hold of him by phone or text and his responses were always quick. He coordinated everything for our demo, carpenter work and installation and everything went smoothly. He kept me informed each day as to what time I could expect the next day's activities. Demo: Kenny and John made short-work of removing the old system. They used drop cloths and made sure to keep a tidy work space. They quickly dismantled and removed the system without an incident. Both are very friendly guys and easy to talk with and they know their trade well. Carpentry: Part of our project required removing drywall, replacing insulation as well as leveling the floor. Amado was off the charts good. Very professional and detail oriented, just a great experience as he made easy work of the project and cleaned everything up when he was done. Installation: Again had the A-team of Kenny and John complete the installation of the new system. As mentioned, the guys know their stuff and it was a seamless install. They got me hooked up quickly, did a diagnostic check, installed a new thermostat and made sure everything was working. Polite and friendly guys with the right combination of experience and knowledge to make the job an overall great experience. Jimmy G even stopped in himself to ensure we were happy with everything. Overall, the kind of experience you want and expect to have from estimate to install. I have no issues or complaints. I'd deal with the team members mentioned above and have no reservation about recommending them. Five-star worthy experience. Service: Heating system installation

Seema Thakur: The service was terrible and extremely unprofessional. No one showed up for the appointed time that was provided by owner, weeks in advance. After several calls, someone showed up 3 hours later. Then the tech complained the whole time, especially to the owner, who did make sure he came by later to pick up the "cash deposit" of $800.00. Someone was suppose to come back to finish the job. No show, no calls, no texts, nothing. I just called another HVAC company, who were way better and professional, and they couldn't believe the terrible work by Jimmy Gusky, LLC (we have pictures and a video to confirm their work, or lack of). The owner then try to call 2 days later. How convenient for him. Please, as a customer, I had to let other potential customers know about this terrible service. Stay away from them. Service: Heating system maintenance

Jim Lo: Highly recommend. When my HVAC died I called three companies for estimates. The first (Gary Frank Heating and Cooling) never showed for their appointment. The second (John C. Flood) showed on time but asked an obscene $11.6k for a new HVAC unit. The third (Jimmy Gusky) showed on time and quoted me $4k less than John C. Flood for a comparable unit. So if you’re looking for an honest business to replace your HVAC or heat pump, this is it.

Joseph Davison: Just wanted to share my experience. First, they came out to inspect my hot water heater and provided clear and understandable explanations on what needed to be fixed, this is why I didn't give a 1 star. I had a very different experience with the HVAC. I had a intermittent problem where my heat would sometimes turn on and sometimes not, which I agree is a tricky problem, but that's why I called a professional. The 1st time, they didn't show, didn't call me and I called them to cancel after they were 30min past their latest time. When they came out later the next day or so they saw the problem or they symptom of the heat not turning on. They inspected a few things, didn't make any changes and it worked the 2nd time, so they reported "it was working" even though the problem existed when they got there, they didn't change anything it magically worked. I called later that day when it stopped working they said they would contact me but didn't. I contacted them about 1-2 days later when I didn't hear anything and they said they probably need to replace a part. They came out twice in 1 day because they brought the wrong part. They replaced the part which cost 4 times the cost of the part, even though replacing it too 15min and was held in by 2 screws and 2 push on wires. This did not fix the problem so I texted and left a message through their website and never heard anything from them. I have since called another company who fixed the issue after coming out once Service: Heating equipment repair & installation

Adam Berg: Our heat broke following a snow storm. Another company told us they would come out to fix it but canceled on us. Jimmy Gusky sent someone the same day they were called, and went on to our flat roof with some snow still on it even though another company refused, ordered a part, came back the next day to install it. Their technician, Carlos, was professional and efficient. Services: Heating system repair , Outdoor plumbing system repair , Heating equipment repair & installation , Repair HVAC

Steven Wood: I had previously given this company high marks for the furnace that they had replaced. I then hired them to do a simple shower faucet replacement, this has turned into a nightmare! They do not communicate, schedule, and no show. I am looking into firing them and bringing in another company to clean up this mess AND make my bathroom usable again. I have found out that the plumbing was installed too far back from the tile surface, so the knobs will not go on as they should. FMITA!

Karen Z: Clover responded very quickly to our problem with our heat pump. They were accurate in notifying us about their arrival time so that we didn’t have to wait around all day. Brian and Austin were courteous and professional and repaired our system as they explained in clear and unhurried manner. We would hire them again based on this call.

Joseph Hewitt: On March 25, 2022, Clover Services installed a U/V air scrubber to purify the air in one of our HVAC systems (we have a 2-zone system in our DC rowhouse). They also did a thorough seasonal check of both systems. In addition, they strengthened the supports for the unit that sits on our roof to insure that strong winds won't move it around. Ryan and Brian completed with work--extremely professional, efficient, and easy to work with. Clover has installed and maintained our HVAC systems for the past 8 years, providing extraordinary service to us throughout that time period. Ryan, incidentally, has been the primary technician responsible for maintaining our system since 2014, a testament to Clover's commitment to retaining top talent and delivering consistent high-quality service. Ryan is a superb communicator. He takes his time explaining his work and walking through recommended repairs. He is transparent and patient. And, although our 110-year old row house can prove somewhat challenging for modern HVAC, his work has proven to be of the highest quality and reliability over the years. I would recommend Clover without hesitation to family, friends, and colleagues. Service: HVAC system maintenance

Lawrence Verbiest.: Clover did a fantastic job with diagnosing and repairing a problem I had with my hot water heater. The technician, German, did a thorough job troubleshooting the entire system, explained everything in detail, and then completed a much needed repair. I was very satisfied with everything. I highly recommend Clover. LJV Service: Water heater repair

Joanne Friedman: It’s been almost a year of trying to have Clover Services replace an incorrect bath and shower set they installed and refund monies owed. They are mostly non responsive, and when I have spoken with them, I have found them rude and wholly unprofessional. They also happen to be on the more expensive end of the spectrum. The two techs that did the work were very nice and professional and took special care with my 98-year old Dad, for whom I was having the work done. Services: Faucet repair , Faucet installation , Plumbing leak detection , Toilet repair , Plumbing pipe repair , Toilet installation

Mark Pearson: Pleasant and competent, but insanely expensive. $1500 (labor only) to replace a faucet. Didn’t do that…but did get the sink drain plug replaced for a mere $500 because that was time critical. That puts the cost of their labor at about $400/hour. That’s about 5X what professional skilled household repair labor should cost. Maybe this company specializes in nuclear reactor repair and I called them by accident. I wish them luck but fair warning. Services: Faucet repair , Faucet installation

Ed S (1BAD1051): Awesome tech. Brian was very friendly. Diagnosed my issue in minutes. I have used Clover a couple of times over the years, and even with new owners, they still provided me with great service. I highly recommend Clover 🍀

David Clark: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueRyan was doing some work in my neighborhood -- I stepped outside and asked him for help with a leak under my kitchen sink, and he diagnosed the problem immediately! And told me how to fix it. Much appreciation to Ryan and Clover Services for being friendly and helpful. I will not hesitate to call on them again.Service: Plumbing pipe repair

Ivory Zorich: Positive: Professionalism, ResponsivenessI have been using Clover since Spring 2018 to provide biannual HVAC maintenance services, as well as fixing occasional issues with my AC unit and plumbing. I highly recommend them - especially their annual service contract. Ryan and Umer have been my technicians, and both have been professional and helpful at explaining issues to me.Services: Heating system maintenance, A/C system repair, Toilet repair, A/C system maintenance

Michael Desjadon: My wife had unfortunately identified a gas leak this morning, and Clover came out within the hour to inspect the issue and within 2 hours had completed their repair and solved the problem. Super fast, very easy and very professional. I also appreciated the kindness of the technician. Would recommend Clover and use them again for any plumbing needs. Service: Plumbing pipe repair

Emma Tourtellotte: Frosty’s was amazing! I cannot recommend them enough. We were without heat (in January) and as first time home owners, they took care of everything in less than 24 hours. They were very friendly and thorough. They took the time to explain everything about our new HVAC system. I would absolutely recommend them for any heating and cooling services. Services: Heating system installation , Install AC

Elizabeth McGill: Todd and Andrew went above and beyond to clean and fix my two ductless mini split units! They arrived on time, were extremely polite, answered all my questions so thoroughly, and left everything pristine. They even scheduled their arrival to work with my baby's nap time! Todd and Andrew were so kind and even took a look at my roof when the leaking turned out to not be from the unit and recommended a contractor. I will absolutely use Frosty's for any future mini split issues and for general maintenance and I will definitely request Todd and Andrew specifically! Services: A/C system repair , HVAC system maintenance , Ductless heating & A/C services

Hang Iacono: I have used Frosty’s for almost 20 years.. Staff members have always been helpful and friendly. This week, Pat did a high quality job with my spring maintenance, finding some wires connected to the heater that had been recalled and removing them as well as cleaning up after himself. I would recommend Frosty’s to anyone looking for a high quality HVAC firm. Service: Heating system maintenance

Mike G: Received a diagnostic and inspection. Technician was excellent in all respects. Professional, courteous, and human. Not only diagnosed issues with HVAC system while ensuring entirety of diagnostic was complete and detailed, but provided information, knowledge, and valuable tips to maintaining and seeking out service for unit(s). Wish I would have dealt with Frosty's from the start of owning my home.

Dominique Jenkins: Top notch service….I was fortunate to be serviced by the owner of the company for my emergency Saturday no heat call! Thankfully Frosty’s got me set up with heat for my cold home when my AHS Warranty company couldn’t service me until that Monday…The problem was assessed quickly, without any hidden charges or unnecessary charges that I didn’t need….which often happens with the contractors provided by the warranty companies…they seem to make the job larger/more expensive than needed…Frosty was timely..honest…and offered exceptional friendly service! Frosty also followed up days after to make sure all was working properly and even spoke to the warranty company tech to let him know exactly what was done and what was remaining… I really appreciate Frosty for being honest about fees/services which allowed me to still utilize my warranty company to complete the covered charges….thank you again and I highly recommend if you’re looking for great service and good work - Frosty’s should be your go to for heating & cooling needs! Service: Heating system repair

Adam Bauer: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueI cannot say enough great things about Fosty's Heating & Cooling! Their professionalism and responsiveness was astounding. I have an infant child and upon hearing this the Frosty team serviced/repaired my unit to facilitate my family with incredible efficiency. From this experience Frosty has made a life long customer.Services: A/C system repair, Cleaning

John Murray: Todd performed an emergency repair on our HVAC unit today. He was extremely professional and performed the necessary repair in a quick and quality manner. He listened to my description of the problem, and patiently explained his approach to fixing it, and how long it would take. He did a superb job. We use Frosty's for our HVAC maintenance agreement because of people like Todd on their professional staff. Service: Repair HVAC

Matt Welshans: Tyler was very knowledgeable and helped to educate me on my existing hvac system. Knowing that the system may need to be replaced soon, he walked me through all my options including necessary repairs to the existing system and provided quotes. He was very professional and courteous through the home visit and I cannot recommend Frosty's enough to others because of my great experience. If you're in the DC metro area, give them a look for hvac service and repair. Service: A/C system maintenance

Ken Sherwood: Absolute 5 STAR service in every respect! Service Technician, Tyler Murray is the quintessential professional - knowledgeable, courteous, friendly and efficient. He took the time to walk explain what he was doing and why - eagerly answered all questions! His visit made the day! Use this company - you won't be disappointed!Services: Heating system maintenance, HVAC system maintenance

Elite Street Enterprises: Such a pleasure to do business with McMurrarys. Made a call regarding the AC unit not cooling and a technician was sent out the following to access the issue. Was provided with a quote, pictures of the issue, and the options to fix now and what also could be done in the future. The decision to resolve the issue as a whole was no problem at all. McMurrays was right on the job and had the new HVAC system ordered and installed all within a matter of seven days. Very professional, knowledgeable, and excellent customer service. Services: Install AC , Heating system installation

Robyn Morton: With 90 + degree days looming and the thermostat was dead! No air. We needed help! With an 85 yr old in the house concerns were great. Made a call to McMurrays, explained the situation and our situation was rectified within 3 hrs!!!! Most impressive was the expedient return call and excellent responsiveness. Service man was Friendly, knowledgeable of systems and made recommendations for future maintenence needs... but no pressure!! 10 plus for rating hands down. Thank you McMurray's for Excellency!!!!!!!!! Services: Repair HVAC , HVAC system maintenance

O Mc: During the coldest days of winter my furnace decided it had run its course. I called McMurray's Heating and AC, holding my breath knowing that supply chain challenges could impact the availability of units. It was a challenge, but the owner Lynwood somehow pulled a genie out of the bottle. The space where the unit is tight, right next to my water heater, yet they again performed magic in removing the old and installing the new unit. They were totally professional and very competent. I highly recommend McMurray's Heating and AC. 💯 Service: Heating system installation

Sam Bond: Positive: QualityMcMurray's Heating and AC is our first call for any HVAC issues in Washington, DC! Quick response times. Upfront and honest about costs. Fair prices. Reliable service. Having used numerous others over the years,McMurray's Heating and AC have earned our loyalty.

keith jackson: The gentleman called me back while shopping. I proceeded to describe my problem and he placed me on mute while he talked to “another shopper”. Then took me off of mute after I’m like “hello” (noticing I’m on mute) so I can him wrapping up his conversation. After repeating what I said while on mute he cut me short. Telling me that he didn’t have availability for another 6 business days and before I could schedule the appointment told me “good luck to you boss” and hung up.

Timothy Richmond: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueMcMurray’s came to my house and explained to me the process before cleaning ducts and vents. They did an excellent job and I recommend this company to friends and family.Service: HVAC duct & vent cleaning

Jacob's Ladder Youth Foundation, Inc.: McMurrays Heating & AC has been my exclusive HVAC contractor for over 10 years. They are extremely professional and always provides quality customer service. McMurrays Heating & AC has provided emergency repair service, routine maintenance and a total unit installation in 2020. McMurrays Heating & AC’s rates are always reasonable and they follow up within days to ensure that recent repairs/upgrades meets expectations. Mr. McMurray has volunteered with my organization at youth detention centers in the DMV. Mr. McMurray provides paid HVAC training to many of these youth… Mr. McMurray provides HOPE! Look no further for your HVAC needs Services: HVAC duct & vent cleaning , Install thermostat , Repair HVAC , Thermostat repair , Install AC , HVAC duct & vent repair , A/C system repair , HVAC system maintenance , Heating system installation , HVAC duct & vent installation , Heating system repair , Heating system maintenance , A/C system maintenance , Ductless heating & A/C services

Adam Napora: Mike was able to repair my HVAC the same day I called. He was professional and explained what happened to the hvac system. I would strongly recommend this company and I will use them again!Service: Repair HVAC

Robert Richardson: I have used McMurrays twice. Both times they were professional, courteous, knowledgeable, and most importantly they resolved my problem. They take the time to explain things. They just ran several diagnostic tests to figure out the real reason our A/C system was not performing as well as it used to, rather than the one I suspected. House is now cool even though it is 95 degrees outside. Services: A/C system repair , A/C system maintenance

Abby Schwartz: We had an emergency when our water heater broke two days before we had guests coming in for the weekend. We had never tried HD Johnson but decided to give them a call since they are conveniently located in our neighborhood of the Palisades. They were able to get us on the schedule to replace our water heater the very next day. Not only were they very responsive but they also do great work. Service: Water heater repair

Avi Green: I've been using HD Johnson for plumbing, HVAC, and water heater issues over the years, and the service has always been professional. But recently, we experienced a broken water pipe with uncontrolled flooding. HD Johnson was on the site within minutes and did an amazing job fixing the immediate and underlying issues. I couldn't be more appreciative.

Benjamin Herzberg: I would definitely use them again. I got to H.D. Johnson though the manufacturer of my high efficiency unit (a Burnham Hydronics unit, of U.S. Boiler Company). The unit indicated an error code, and while I could restart it a few times, it kept failing with that error code, and eventually stopped working altogether. The manufacturer indicated who were the certified professionals for my area. In the past I had used a random plumbing/heating company to service this boiler and it had been a mistake: These are delicate machines and you do need people who know what they are talking about. I could see from the first minute that the people at H.D, Johnson were familiar with the unit and its components. They dispatched someone on next day, who tested the unit and found the possible issue with a blowing fan motor. Before recommending me to order the part, they checked with the actual factory who makes this unit to ensure that their diagnostic was right (they wanted to check if it could be something else). The diagnostic was spot on. The manufacturer said it was 99% chance the issue was caused by the defective part. After 10 years of good service, the electronics in that blower fan motor had failed. I got then the very professional install team of Jeremy, senior technician. He was a different technician that the person who did the diagnostic, and that comforted me in the idea that all H.D. Johnson technicians are well trained, and all have excellent technical knowledge of the issue they are dealing with. He arrived promptly. He engaged in a very neat and conscientious workmanship. Not only did he replace the part, but also proceeded to do a thorough clean of the unit (for instance, vacuuming carbon debris out from the combustion chamber), hence ensuring a more efficient work of the unit for the years to come. I am very satisfied with the installed part and repair. The boiler works really smoothly now. Should I ever need maintenance or repair, again I will definitely use them. They provided an extremely friendly service. It was not the cheapest but it was a very reasonable price. They got it done fast and with high quality and professionalism, which is what matters. This is why I recommend them. Services: Heating system repair , Heating system maintenance

Meg Smiley: Critical: ProfessionalismMy experience with HD Johnson was not good. They agreed to a basic repair last year but created more problems that I had to hire others to fix. They did not have properly trained service professionals and bullied me when I pointed out problems with the work. I regret ever calling them.Service: Heating system repair

Michael O.: In my basement, I had an old galvanized pipe that started leaking with a steady drip. It was in a pretty inaccessible location between two joists above a duct, and I worried it would mean a lot of tearing things apart just to get to it. The guys from HD Johnson came quickly and pulled down only the framing and paneling they needed to expose it. They could have used a part they had with them, but it didn't fit perfectly so they went and got the right piece and installed it, and it's been dry since. The guys were neat and cleaned up after themselves and they always wore masks and foot coverings. They didn't try to make a major project out of it, and I was surprised how little they charged me for what they did.

W A: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThese plumbers are responsive, knowledgeable, and experienced. I have used them for years and for some very difficult projects. Whether it was as big as a whole house plumbing renovation or as small as a disposal replacement, Dave Johnson and his various plumbers have been great to work with and reasonably priced.

G V: Critical: ValueI used them for an issue with a mini split. They charged $120 for 1 lb of refrigerant. For info you can buy a 25lbs of R410 Refrigerant for $200. Be prepare, you will spend more than $400 for a basic repair.Service: Heating system repair

Dorothy Zolandz: Positive: ProfessionalismEven in the middle of the pandemic, HD Johnson was able to send a plumber out quickly to fix an unexpected leak. Salomon was able to quickly cut out and replace the damaged pipe, taking only an hour and using precautions like a mask and gloves. Thank you, HD Johnson!

Mary Reed: I came home to a basement with a lot of water. I called HD Johnson,was quoted a price, and within 45 minutes, a workman, Dave, was at the door.Several hours later, I had a new gas hot water heater. A great relief to get excellent service.

Matt Toigo: I've had Magnolia do work for me twice and both times they've been outstanding. I needed advice on an old boiler and Angel clearly ran me through everything I had, checked everything over, what service options were available, and didn't try to scare me into servicing anything or buying a totally new system. Really appreciate having all the info I needed to make good decisions on maintaining or replacing what I had. I had another plumbing company no-show for a job, called Magnolia up, they got Nelson here at 9AM the next day. They gave me an estimate before starting any of the work, talked me through everything they were going to do, and capped a gas line and installed a new tub faucet in 2 hours. Life is too short to deal with contractors who don't communicate well or show up so I'll call them every time now for anything plumbing/heating related. Services: Plumbing pipe repair , Shower installation

Chris Faircloth: The customer service at this company is atrocious. I have been rescheduled and cancelled on multiple times after providing a down payment and being repeatedly assured that service would be performed during the scheduled appointment. I will update this review if they ever actually fix the air conditioning but so far we are going on week 5... Update: The AC has been fixed but at double the cost that was estimated based on the initial visit. While the technician was kind and apologetic, I will be looking elsewhere in the future.

Alonzo F: Magnolia Plumbing Service. A couple of days ago I noticed water was leaking from my hot water tank. Call around for estimates for a tankless water system but was shock at the prices. I call several companies for the estimate and decided to go with a regular tank water heater. I chose Magnolia Plumbing to replace my tank. The plumbing service technician was mainly why I chose this company. He followed up that night with a call to see if I made a decision to go with his company. He saw that my water was ready to go and to call in the morning if I had any problems. Sure enough, that night the water tank fail and water all over the place. I called the plumbing technician Pasquale Skok, he call back and told he would check his schedule and see if he could come that morning. He did come and installed my new water heater and this is the first time that I received such great service from a Plumbing company. Magnolia Plumbing your technician is a true value to your company. He is probably why I will do business with your company in the future. As long as to send Pasquale to do the job. Thanks Pasquale for your sincere help. Alonzo F Service: Water heater installation

Bill Lawall: After having them come out and determine that we would need about 1k worth of services we were not able to do on the first appt. Paid for coming out and giving an estimate. Next made an appt for 2 weeks later on the only day the building can/would turn off the water to do the work. wanted first thing and was told they would be there between 8-10. Day of appt they canceled at 9am! Never will i use again and i suggest you think twice before scheduling because who knows if they will show!!!! Services: Shower repair , Plumbing leak detection

Cat A: Critical: Professionalism, Punctuality, ResponsivenessDo not use Magnolia Plumbing in an emergency! We have sewage coming up through our pipes into our house. We had a 6-8 appointment slot tonight. It’s 8:30, no one has shown up, no phone call, and no one from the call center will return our calls. How does this company stay in business?Service: Plumbing pipe repair

A. Gomez: Positive: Professionalism, Punctuality, Quality, ResponsivenessAdan was extremely professional and friendly. He provided detail information of the work performed and how the plumbing system worked throughout my home.Service: Plumbing leak repair

Michael Mazzuchi: Positive: Professionalism, Punctuality, Quality, ResponsivenessI have used a fair number of plumbers in DC before Magnolia — Magnolia has great professionals who stay on schedule and really know what they are doing.Service: Toilet installation

Rachel George: Positive: Professionalism, Punctuality, QualityI am very pleased with the work that they done for me will definitely refer them to all my friends and family.Very friendly and professional.I will be using Magnolia plumbing and heating for all my needs in the future.A+Service: A/C system maintenance

Glenn Faulk: Positive: Professionalism, Punctuality, ValueI'm beyond pleased with Magnolia plumbing they are reliable and honest will use them for all of my plumbing needs.Services: Installation, Plumbing leak repair

SarahBW: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueMarcos was great. He was here on time, and did the job quickly and professionally. I needed a new capacitor for my HVAC unit. Thank you, JD Air!

Keri Christensen: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueGreat service. Julian’s understanding of heating and cooling systems is outstanding. He diagnosed a problem that had probably been ongoing for years and actually fixed the root cause rather than putting in yet another work around (and cleaned up the other work arounds.) Glad we finally found JD Air.Services: HVAC system maintenance, Heating system repair, Heating system maintenance, HVAC duct & vent cleaning

Mike Bernal: Positive: ProfessionalismJulian was very supportive. He showed up right on time, spoke plainly in a way that I could actually understand and offered to provide information that would include options for replacing a part all the way through replacing the actual unit. I appreciated the education as it will definitely help make our decision.

Seana Jones: Positive: Professionalism, Punctuality, Quality, ResponsivenessTime after time I just get solid, professional technicians who are knowledgeable, helpful and friendly. It is so refreshing to have a company who has earned my trust with a family feel.Service: HVAC system maintenance

W P: Installed heating system in March 2019, and it had to be repaired due to improper installation in December 2021. The heating system was installed on a tilt causing improper drainage and buildup of condensation causing the motor to stop in the middle of winter. When contacted, JD Air would not repair since it was not within 12 months of installation. When asked if "they stand by their work?" they gave a non-committal answer. Would not recommend this company for the long-term. Service: Heating system installation

Zhu Baba: I've used them for preventative maintenance, minor repairs, and troubleshooting. They have done a good job. One of their best features is their customer service and the friendliness of their technicians. They treat you well and explain things clearly. Some things seem a little expensive, but I'm happy with them and would recommend them. They seem trustworthy. Services: HVAC system maintenance , HVAC duct & vent cleaning

Erik Anderson: Julian feels like family after multiple positive interactions. We hired Julian to install a new AC system to replace an old one. Compared to other quotes, he spent considerable time listening to our needs and tailoring the quote accordingly. While we ultimately went with a more traditional system, I appreciated that he offered a few options, including one creative one in response to our preliminary interests. The day of the install was a long one, going well into the night, but throughout the process we felt Julian and his team paid attention to detail and treated the job with utmost respect. We've had a few follow-up issues and Julian and his team have been super responsive and easy to work with in resolving those issues. Overall Julian is awesome and well worth your serious consideration. He's trustworthy, competitive, and a small business owner from DC originally. Services: A/C system repair , Install AC , A/C system maintenance

Jason Delaney: Even though my job was very small and it was because something I did wrong, Jesus never made me feel like the job was not worth his time. He is very professional and explained everything to me so well, I think I could now be an hvac tech. He was honest with me when making recommendations and didn’t try to “sell” me on anything I don’t need. His recommendations were spot on, and I will follow up and use them for all of my hvac needs from now on. Service: Thermostat repair

Nate: Positive: Professionalism, Quality, ResponsivenessJulian was great, professional, and super responsive!Service: Installation

George Grabow: Contacted Michael and Son for general plumbing and pipe repair in a location that had very difficult access. One of their highly experienced plumbers, Eric Blackmon, called and asked to see if he could come early. I was overjoyed as our water supply had to be turned off. Erick immediately assessed the situation and briefed me on some of the complexities and how he planned to proceed with the repairs. He kept me completely informed of his progress and asked me to inspect the project when completed. He was very knowledgeable and shared some of that with me. He then asked if I needed any other repairs work and then made some expert suggestions of other potential problems that I should keep my eye on. This was a very friendly approach with no pressure applied - information only, and I appreciate that. I will certainly ask for him for any future plumbing needs. George 04/09/2022 Service: Plumbing pipe repair

Brittany Booker: Our service person was very nice and knowledgeable and completed the work in a timely manner. However, the work (electrical panel replaced) that was done to me is "incomplete" but according to M&S it is complete and we would have to get a "handyman crew" to fix the dry wall that the Michael & Son employee cut out and drilled back in a sloppy manner. I emailed Michael and Son's customer service and was told it's an additional cost for the dry wall to be fixed..usually costing $350 extra. Also, originally we were going to use their "leasing program" in order for this unexpected job to be completed. We asked every question we could think of to our service person and the bank they use for this program. It was not explained that if we paid it off early that there would be a "buyout" to complete the 120 month contract they wanted us to sign. ($10k total) This whole process to me was not very smooth and to honest "incomplete" due to the extra dry wall that had to be cut below the paneling. UPDATE 4/7/22 We were told the job was "complete" about a month ago, however when the Dominion person came out today to inspect the final project, there was a copper wire that wasn't grounded. M&S had to come back out and complete the job a 2nd time. Service: Electrical panel replacement or upgrading

Carol Willis: It is unfortunate that this company sends standard responses to complaints and does not reach out directly to the customer. If the person responding to my posting had taken the time to review my account they would see that I called and asked to be contacted by customer relations several times. I am stuck with this heating/hot water heating system that I paid $15,000 for and only worked for 3 months. I am very disappointed. This company installed a furnace and hot water heater system in November. Three months later I discovered water leaking from the system, there was water all over the floor. A tech came out on a Wednesday but was able to make the repair. The tech shut off the valve and had me turn off the system. He returned the next day and stopped the leak. Due to warmer than normal temps I didn’t realize the heat was not working and on Saturday morning the temperature in my house was in the 40s. A tech came out for the third time on Saturday but wasn’t able to fix it. I would have to wait until Monday. The tech returned for the forth time, was here for about an hour. He left saying that he thinks he knows what the issue is but it is 1100 on Monday and I am still without heat and hot water and waiting for the tech to return. I don’t have any confidence that even if this system is fixed that it won’t break down again. I began calling customer service on Saturday when it was clear that the system couldn’t be fixed. I asked for a replacement of my system. Unfortunately the people who could help were not available on the weekend. I waited until 8 on Monday and still had not received a called. At this point I was quite angry. I finally received a call back and I vehemently expressed that I wanted a replacement system. I was told it didn’t work that way and he wasn’t in the mood to be yelled at and hung up. I have been without heat and hot water since Friday and I am unsure when my system will be repaired.

Katherine Musolino: Our technician came for a check on our air conditioning system and was very thorough in the system check and the review of the recommendations, noting was was necessary to address sooner and what we could watch and address down the line. The technician was on time, very courteous, and pleasant to work with. He took the time to explain each recommendation and to answer my many questions. We’ll definitely use them again in the future, and I hope to have the same technician work with us again! Services: HVAC system maintenance , Heating system maintenance

Christine: Michael & Sons has done my furnace installation and electrical panel upgrade as well as regular maintenance on my A/C and heating. They are always professional and are mostly on time. They could be a little better about cleaning up after themselves but it’s not a huge complaint since they do a good job on the actual project at hand. There are small things I wish they would be more clear about such as they won’t be patching the square they cut out of my wall to work on the electrical panel so I have to find someone to do that as I’m not handy myself. They’re not the cheapest service but they’re not the most expensive and most of their services have a pretty good warranty that’s included. Services: Thermostat installation , Heating system installation , HVAC system maintenance , A/C system maintenance

Hong Qiang: Our 15 year old water heater had to get replaced and I was able to get next day service through online scheduling with Michael & Son. The technician came right on time. It was a big job to be done by one person not to mention he has to go get the new unit and to haul away the old one. 5 hours later our hot water system is back in business. The technician is knowledgeable and patient. Great service and I will definitely recommend this company. Service: Water heater installation

R and D: Michael & Son - Plumbing – Shower Repair - 2/23/2022 The technician respected my property by putting on foot covers at the door (each time) and not parking in my driveway without asking. I appreciated that the technician followed health protocols for wearing a face mask. The technician asked about the problem and listened to my concern (“The shower will not stop dripping”). The technician explained his assessment of the problem based on his inspection and he offered a solution. He offered assurance that Michael and Son could fix the problem and the price (up scale) for the service. The technician completed the repairs promptly and professionally. After he completed the repair he showed and explained what he had done. While I am very satisfied with the completed repair, my confidence in Michael & Son could have been boosted higher if the specifics of the written warranty for the services and parts I received today was highlighted on the invoice. I am very satisfied! Service: Shower repair

Marlene Weiss: Jose, the plumber was extremely pleasant, well organized and very professional. If we can have him every time, I would be very happy. His Work is very clean and even answered all our questions. You truly have a great employee. Mr Ed Clark, the manager we worked with was extremely responsive. I know he only started working for your company but after over four months of calling, no responses or call backs from any of your managers, Mr Clark immediately called us back, has been nothing but awesome and saw to it that we got our bathroom done. He told my husband not to have the plumber leave until we were satisfied and Jose’s work was exemplary. With really fabulous employees on your team, my husband and I will remain loyal Mike and sons customers since we know those two are on the car. Mr Clarke, Jose, you don’t know how happy you have made us and after having a few very bad days, Jose lifted my spirit with his smile and at least add approach. We are extremely grateful! Jeff and Marlene Weiss Service: Plumbing fixture installation

derek heston: Mark came out from Michael & Son. He was great! Professional, on time, and extremely personable. I asked if he would let me watch what he was doing so I could learn a little about what was going on and he explained everything every step of the way. He made sure I was all good with the finished result and was extremely pleasant. I see on their site they have a home care plan and I will definitely be getting that now because of how great Mark was. Service: Faucet repair

J Figard: Anthony B came out to fix a leak. Great attitude. Explained what he was doing to correct the problem. I highly recommend Belair....they always send someone out immediately and they always have the best technicians. 10 out of 10. I can give no recommendations to make them better. Perfection!!!! And Anthony represented the company wonderfully. Service: A/C system repair

Nikki Lachelle: Brendan, is just the bestest!! I had a leaky faucet issue and a broken turn-off valve so I hired Belair Engineering for the repair. They sent over Brendan. He was so cool (polite, courteous) and masterfully skilled at the job at hand. He fully explained to me the issue and the solution taken to fix the problem. He fixed the leak, only to have another one pop-up! Once he completed the initial repair and turned the main water line back on water began leaking underneath my kitchen sink, through the ceiling and into the basement below. He was just about packed up and ready to go when I discovered this, but he still jumped right in and fixed it anyway. No hesitation. No complaint. Just awesome! And all the while doing this, he maintained the in-home protocols (shoe covers, etc.) He even helped me clean up the leak which he didn't have to do. And for those of you a little "particular" like me ...you know not quite OCD, but right at that line :-) it mattered. I would not hesitate to call the company for your plumbing issues. They have a great response time, follow-thru, fair pricing and A++ service. And when you do, be sure to have the work request assigned to one of the best, ultimate professional, and skilled plumbers around - Appreciate You, Brendan!! Service: Faucet repair

Kathryn Fricks: Positive: ProfessionalismI have an annual contract with Belair Engineering for twice yearly maintenance on my HVAC system. I am happy with their services. Their technicians are always professional and very competent.Service: Heating system maintenance

Myrna Gines: This technician has been doing maintenance on my heat pump for years. He has always done an excellent job. He is very knowledgeable, and always polite.Service: Heating system maintenance

marion turman: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueAnthony B. Was very professional and timely. Covid protocols were followed. He gave detailed information on the work completed and provided detailed recommendations on prevention maintenance. Also no sale pitches.Service: HVAC system maintenance

Lonnie Dawkins: I read all the wonderful reviews on Belair Engineering on the internet and requested their service to repair my HVAC. A Belair technician came to my home and stated that I needed a limit switch. When the switch was available three chilly days later a second technician came out to install it. The second Belair technician stated that in addition to the limit switch I needed a circuit board and a power switch. That did not seem logical. I refused the service and called a different HVAC company The second HVAC company came to my home and within 30 minutes my system was working. No parts were needed or replaced!! My HVAC has been working fine since the second HVAC company came out. I am baffled why Belair required two trips and told me that I needed to pay for three parts while a second HVAC company fixed whatever was wrong with my system within 30 minutes with no new parts and charged me less than a hundred dollars. Service: Repair HVAC

Wilhelmena Livingston: Positive: Professionalism, QualityBelair engineer has serviced my HVAC system for years. I would recommend this company to my family and friends. Excellent service and excellent quality work.Service: A/C system maintenance

A.J. Simons: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueMark is an excellent representative for Belair Engineering. He was very professional, friendly and knowledgeable.Service: HVAC system maintenance

Matthew Handy: I first went to Belair Engineering for a new HVAC in early 2019 for my rental property. I solicited bids from several companies, and selected Belair because they offered the best system price. Everything up to and including the conclusion of the install process went smoothly, but then things started to fall apart. The night after the install my tenants reported a gas smell. Belair assured us that some level of gas smell was normal after a new system install. However, the smell persisted. Belair told us everything was fine. When the inspector came by, we found out that we had been left with a gas leak as well as a new HVAC! To their credit, Belair did fix this gas leak at no charge, but I was still left with an explosion hazard after the install that required an inspector to identify. Fast forward two years. My tenants moved out of the property. As I was doing my walkthrough, I examined the back of the building, by the condenser. Belair had installed the fuse box at a bit of an angle, and slopped caulk awkwardly around the edges. See Photo A. They had also moved the electrical box closer to the ground, and left a large gap in the siding with a piece of wood stuck awkwardly over the aperture. Even worse, the wood appears to not be firmly connected to anything underneath, so I have this floating electrical box. See Photos B, C, and D. I called Belair and spoke to someone named Brian on April 14th. He promised to take a look at my photos and get back to me if he felt there was anything wrong, but that he felt Belair was not responsible for completing any siding repairs that might be necessary after their work was completed. I explained that in managing my pool of rental properties, I had to consider wholistic cost. If Belair would leave work in a state that required me to expend more resources in cleaning up, then I had to weigh the cost offset to repair their work against the cost of their bid. In Brian’s words: “That’s fine.” Brian never did get back to me. To add icing to the cake, I received a bill yesterday, April 28th, for an extended service contract, which I did not agree to and did not ask for. Now, I have big hole in my siding, a questionable electrical box, and a poorly installed fuse box that I need to have someone else fix. Thanks, this was an expensive lesson in which contractor to trust. Services: Install AC , Heating system installation

Dana Johnson: Been using their maintenance contract for 20 years. Always courteous and on time. Recent failure of ac caused us to replace 30 year old furnace and ac. Did an excellent job. Code had changed, so a bit of unexpected work, but handled well. Manuel, Antoin and Dennis were excellent and both knowledgeable and able to explain details to me. I am more familiar with these things than average, but they were able to answer in detail when needed. They have earned my return business. Services: Install AC , Heating system installation , Heating system maintenance , Installation , Repair HVAC

Jearline Williams: I have used B&B Air Conditioning & Heating Service for well over 30 years. Today they were at my home for the annual inspection of the air conditioning systems. The two service men--Tommy and Edgar--were very knowledgeable and respectful of my home. They explained the services they would be performing, made sure everything was working properly, and they left everything neat and secure. Great job! Service: A/C system maintenance

LeeAnne Lynch: The estimate and scheduling process needed some lead time but were reasonable. The team that did our installation was very professional, on time, and communicated well. Manuel, Dennis, and Antonio were here nearly 4 days and were great. We appreciate their help in changing out our very old A/C and furnace systems and bringing everything up to code. Services: Install AC , Heating system installation , Installation

Will Henderson: After a wrong evaluation from RotoRooter, Melvin correctly assessed the actual problem. Melvin and Alan returned quickly and provided excellent service for my boiler repair. Both were extremely professional, patient, and kind. They explained the problem in a way that was easy to understand and fixed it presumably properly. They did a great job on very short notice, very professionally as well! Services: HVAC duct & vent repair , Heating system repair , HVAC system maintenance , Repair HVAC , HVAC duct & vent cleaning

Caroline Cunningham: B&B Air Conditioning & Heating is our go to company for taking care of our 100+ year old house. We recently had our AC/Heating system replaced and from Alan who is our regular maintenance guy (he knows our house and systems inside and out) to Stefano our job estimator (who has also worked on our house), and Pedro and Thwan our installation team we could not be happier with their work and care of our house. Just nice people with great experience, exactly who you want on your home maintenance speed dial. Service: Installation

Cody Uhing: Positive: Professionalism, Punctuality, Quality, ResponsivenessAndy and Dan arrived on time, performed the HVAC maintenance efficiently, and I got on with my day. My definition of good service. They answered my questions and gave me a detailed cost of the work with no surprises. I will definitely be using them again.Service: HVAC system maintenance

Christina Sommers: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueI have used B&B Air Conditioning & Heating for many years. If my system stops working, they always come immediately and solve the problem. B& B technicians are highly professional and competent. This past year Mr. Pak has been taking care of the upkeep of my heating and cooling systems. He is excellent!Services: Thermostat repair, Heating system repair, Heating system maintenance

Sarah Convissor: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThey are the best!! Tommy does my HVAC check twice a year. He is professional and does a great job! They’ve also replaced my water heater - quickly and the best price around. I highly recommend B&B!!!Services: Install thermostat, Install AC, Heating system installation, A/C system repair, Heating system repair, HVAC system maintenance, Installation, HVAC duct & vent cleaning

Paul Simao: I woke up one January morning to discover I had no heat. I called B&B and they sent out Cesar promptly. He quickly diagnosed the issue - the company that had installed my new furnace and AC 18 months earlier had run an uninsulated pipe from the condensate pump to the outside, which froze when temperatures dipped, cutting off my furnace. Cesar rigged up a temporary fix that provided me heat and then came back the next day with his colleague Melvin to sort out the permanent fix. It was all done quickly, professionally and with a smile. That's why I have a contract with B&B.

Lew Williams: I recently contracted Hugee Corporation to replace an aging Carrier unit with a High Efficiency (16 Seer) Goodman condenser, coil and humidifier. The HVAC technicians were professional and very knowledgeable. The entire installation was successfully completed in less than three hours. All of the old equipment was hauled away and the technicians used lots of company provided floor coverings for extra protection making cleanup quick and easy. Hugee Corporation provided very competitive pricing for equipment and services rendered. I highly recommend Hugee Corporation for all HVAC sales and service needs. Services: Install AC , Installation

Brenda Pilgrim: Yesterday I called Hugee Corporation for their help in fixing my air condition unit that was not working. Around 9:30 a.m. this morning, the company dispatched one of their worker to my home, and upon checking the system, he was able to spot the problem right away. He discovered the compactor was bad, he when to the shop to retrieve the new part for the AC system, replaced it and the system is working awesome. Hugee Corporation was very professional and the technician was well verse as to what was required for the system to work properly. My family was very happy with the service that was rendered. I am therefore recommending Hugee Corporation as an excellent Air Condition Company. I will make sure and past on this information to all of my family and friends. Again thanks, I am colder than ever, and I am actually dressed accordingly for the flow of the air that is coming out from the system.

Kawytae Norals: I recently hired Hugee Corporation to come out and resolve my issue with my AC unit, as well as figure out why my 3rd floor was not cooling to my standards. They performed an assessment, and it was determined that I may need AEROSEAL, as well as a duck cleaning. Upon them starting and running the pre-aeroseal work, it was determined that that was not the issue, and the duct work was clean (honesty). It was later determined that I needed my AC unit serviced, as well as repair a rip in the duct work in the attic. Receiving honesty and integrity from a business goes along way in my book. It is one of the most important qualities when dealing with companies that you have never worked with before. I highly recommend them. Services: A/C system maintenance , HVAC duct & vent cleaning , A/C system repair , HVAC system maintenance , HVAC duct & vent repair

Queen Hickman: Positive: QualityI had my furnace serviced today and was extremely satisfied with the outcome. The technicians were helpful, friendly and very professional. I will recommend Hugee to my friends and continue to use their services for my next HVAC projects.

Adam Fine: Worst customer service and transparency. It is impossible to get someone to even get back to me in a timely manner with a quote. It was simple enough to get a diagnostics visit set up (though they scheduled it for the wrong day by mistake). Then charged more than double what I was quoted for the diagnostics visit. Really unprofessional. Severe lack of transparency when it comes to quoting/billing. Do no recommend anyone uses this service until they drastically improve the way they do business. Service: A/C system maintenance

Greg Upwall: Positive: QualityTito is the best service person I've encountered. He is very knowledgeableServices: Heating system installation, HVAC duct & vent installation

Pro Functional: Between being overcharged on more than one occasion, redundant diagnostic fees, breaking the heater while fixing the A/C, and then charging us to fix the heater that they broke, I felt compelled to share my experience with HUGEE Corporation. First, we must use HUGEE due to the fact that our home's HVAC unit was installed by them and is serviced by them per our home warranty terms. On 6/26/2019 we called HUGEE because our air condition was intermittently failing. It would not blow cold air consistently. HUGEE sent a tech and unfortunately, the system was blowing cold air at that moment. We were billed $125 for the diagnostic and $95 for the tech to literally just show up and tell us he can't do anything since it is working. We paid the $220. I agree that it's difficult to diagnose an intermittent problem. Bill paid. On 7/22/2019 the HVAC finally completely fails. They again charged us another $125 diagnostic fee + labor. I felt we had already paid the diagnostic fee on 6/26/2019 which resulted in nothing. Whats worse is this time they charged us twice for the labor since they sent two techs. Each tech accrued an hourly rate. What's odd is that the 2nd tech's job was literally holding the door open. I would have suggested using our door stopper. The techs were friendly and I was happy that the AC worked so left it at that. On 8/2019 our 2nd HVAC unit failed completely. Keep in mind that both HVAC units were installed by HUGEE. I called HUGEE and asked for an estimated cost to avoid being blind-sided. The lady on the phone explained it would cost $125 for the diagnostic fee and $90 per hour. They sent a tech who confirms that the HVAC had indeed failed and charged me a $125 diagnostic fee and says he'll need to order a part and install it on a future date. Fine, that's fair since he had to drive here. On 9/2019 the part finally arrives and HUGEE Corporation sends a tech to install it. Since I was told it was an hourly job I noted the start time and end time. The total time to complete the job was hour. But they charged us $425 for the visit when the 1 hour should have costed us $90. This was over 400% more than what they quoted us. When I asked why he said "That is just what my boss told me to charge". I called the office and the lady confirmed that she told us $125 for the diagnostic fee and $90 per hour. However, this time they had to charge $425 since the part was under warranty, which made no sense. This was not disclosed to us on the initial call or any time after ordering the part. At this point, I was annoyed but not compelled to write a bad review. It is now 11/5/2019 and in VA it's when it gets cold. We turned our HVAC unit to heat. We immediately noticed that there was no hot air. I reluctantly called HUGEE and again asked for a cost breakdown. The gentleman explained that it was now a $45 trip charge and $25 per 15 minutes. They send a tech out and this is the worse part of the experience. The last time HUGEE came out to fix the unit on 9/2019 they failed to secure a wire so it was loose. He pushed the wire in and the heat immediately started to work. I'm not an HVAC expert but I'd expect that testing for both heat and air/condition are required after replacing a core component. But they didn't. They billed us $209 for 1 hour. $125 for the diagnostic fee when they quoted $45 by phone. $80 for labor when they quoted $25 for 15 mins. When I pointed it out he immediately acknowledged it and said it was a mistake. I am not frustrated with the tech and don't fault him at all. Mistakes and miscommunication happen. I get it and can empathize. The tech was friendly and ultimately got the HVAC to work properly. And he connected me to his boss to figure out how to handle the transaction. It was the owner/"boss" of HUGEE who ultimately made the final call to make us pay for an issue they created, in addition to overcharging us almost double. You could also argue that the HVAC should've been checked for both heat and A/C after the repair on 9/2019. The heat was never tested until we tried to use it.

Rajkumari Menon: Excellent customer service and knowledgeable staff. We always have technicians from Hugee Corp. to maintain, service and repair our systems. They are very professional and thorough. The other reviews seem to be from a couple of years back. I am a current customer and very satisfied with their services.

David Byrd: Great service. They came in the clean my two fireplace and determine why we had some problems. They fixed them. And they sealed my vents and ducts and cleaned them as well. Great service.Services: Ductless heating & A/C services, HVAC duct & vent cleaning

natan zimand: The furnace at my house recently expired after 26years of stalwart service. I brought a few service companies to look at it, and finally chose academy Heating and Air conditioning to do the work. Their rep, Jerry Kerwin stood out in his knowledge, experience, responsiveness, and amiability. I highly recommend you call them for any service or repairs you need. You will not be disappointed.

Cindy Hsu: My husband and I bought a house with a 30 and a 20 year old AC units and old furnaces and water heaters. They came in to do quick review of the units/areas and recommended the best affordable solutions to replace all of the units and water heaters. It took them 2 days to come in, take out the old equipment, install the new units including new duct work and replacing the old wrong duct work. They were efficient, knowledgeable and since then everything has been great!

Rita Jankovich: I am so happy with the work that Academy did to install a new a/c and furnace. Jerry, the salesperson, described everything that would happen and also came by at the beginning of the day and at the end to check on the work. We had four men working on the installation. I was especially impressed with Bryan's and Teo's cleverness around tight corners. All were very professional, thorough and left the site VERY clean. I highly recommend Academy!

Deborah Lathen: Jerry the sales person is most informative and describes exactly what they will do. I installed a new a/c that required the old one to be removed from the roof. They came on time did not make a mess and Jerry checked in on them. They did and excellent job and I would use them again and I highly recommend them. I only disagreed with Jerry on one point he hates the Nest thermostat and likes a honeywell digital thermostat. Stick with Nest and stick with Academy as long as they have Jerry.

Edward Bugash: My experience w/ Academy - H & A/C has been kind of like a roller coaster ride, way up, down very fast, slow back up, & nice pleasant sweeps & curves. Let me explain, very good & knowledgeable employees, both service & sales. Watch the sales for costly errors, which will be corrected but may turn you off, stick w/ them & work it out. (Mine was very complicated.) The service dept. is neater, quicker, better & smarter than most I've seen. In warranty work preformed w/ no hassle. I'd defiantly recommend Academy H&A/C to everyone.

Tyler: Amazing service and assistance. I was looking to replace a blower motor on my own -- they were able to help me chose the right one and even helped me fit it in the housing at the shop. Thanks to them I now have the AC running in a few hours of it breaking.

Willem Helms: Punctual and professional service. Appreciated the straight forward process regarding estimate and prompt followup with heat pump install.

Robert Kuehl: I called on a Monday at 8:30 am. Academy said they could be there between 11am and 3pm. I asked for a 30 minute call ahead so I could leave work and meet them at the house. Done, their call came at 10.40 am. I was instructed to try a couple of things after the tech checked things out and return call if these things did not fix the concern. Had to do a return call and this time the cause was found and a future date set. I am totally happy with all Academy and thier tech has done for me. They did exactly what they said they would do and all that I asked them to do and in a timely fashion. Great service and well done.

Richard Kline: You always hope never to need a HVAC contractor, but when you do, Academy is always there. Whether it is needing a new furnace in the dead of winter or a new AC in the midst of the hottest week of the summer (we've needed both in the past years) Academy was there to help.

F Ar: First time homeowner here. Called for HVAC service and inspection. Our tech was awesome. He was friendly and very helpful, explaining to us all the components and showing us the instruments used and what the readings meant. Will keep Argent in mind when it comes time to replace the system.

Katherine Rodriguez: Great service!!! We called argent due to my heating system not working properly, Robyn took care of me she was so kind and attentive to my issue. The team was able to come the same day and fix the heating system, the technician Patrick was so knowledgeable. He taught us about our system and how to avoid us having any other issues. We are so happy that we finally found an HVAC company that we can trust. We are definitely gonna be working with Argent! They also have a home appliance repair team, which was great to know because I am gonna be dealing with one company with two different services that can help me at the same time!! Highly recommend it!! Service: Heating system repair

Angela Shaw: Contacted Rachel and her team to see if they could help a client with a leaking hot water heater, being an HVAC company I had no idea if this was something they did, to my surprise it was absolutely something they could help with! They sent a technician out the next day to help identify the issue and noted a new tank would be required. They identified the best product for replacement and ordered it same day and came back a few days later to install. Not only were they responsive but their whole team was professional and knowledgeable from start to finish. I highly recommend them. Service: Installation

Keith Sanders: I had a fantastic experience with Argent ! From Bill and his professionalism to Mike and his installation team outstanding service...showed up on time and were all pleasant to work with. I highly recommend for HVAC needs. They'll be my goto business from now on. Very happy to find them.Services: HVAC system repair, Ductless heating & A/C services, HVAC duct & vent repair, Install AC, Heating system maintenance

Nyla Consesco: I would normally not leave reviews, but Argent has been OUTSTANDING. The service is beyond what I could have even imagined. My unit had not been serviced in years! Argent came to clean my coils, and helped clean my unit so my AC/heat would work like new. The techs that came out were kind and knowledgeable. The team seemed happy to be at my home and helping me. 10/10 would recommend! Thank you Argent. ❤️ Services: A/C system repair , HVAC system repair , A/C system maintenance , HVAC duct & vent cleaning , Ductless heating & A/C services , HVAC system maintenance

cassie crucetti: I could not be more pleased with my experience with Argent. They were professional, punctual, and had excellent customer service. After they replaced my air conditioning system to an infinity system with a high SEER rating, my monthly costs have been lowered! I would highly recommend this company to anyone looking for high quality and reliable heating and cooling services!

Nick Doty: BUYER BEWARE!! Technically incompetent, shady business, and unresponsive customer service. Argent installed my new heating/cooling unit. Days after moving into my new build (with the new heating/cooling unit), insulation from my heat melted all throughout my heating/cooling closet releasing terrible fumes and nearly causing a fire. Fast forward a year and a half later -- my auxiliary heat (from my 1.5 year old HVAC unit) burnt out. Keep in mind, most HVAC systems have 10 - 20 year warranties. Argent sent someone out, said it needed to be replaced, and then I had to follow-up via phone 2 weeks later to get a status update. Darnella informed me the part was ordered and would be here in 4 weeks. During this time it was sub-30 degrees more than half of the time, with no heat. 4 weeks later, I called and was told the part had not been ordered. It would take another 4 weeks. Then Robyn took my call and said it had been ordered, but it would still take another 4 weeks *headscratch*.. really? Robyn informed me she would try to get the manufacturer and the distributer to cover the costs. 4 weeks later, I had to call again (because Argent doesn't know how to update their customers apparently), and was told it would be another two weeks at least. Robyn informed me the manufacturer, distributer, nor Argent would cover the parts or labor for the piece. All to say, I've wasted my time dealing with this incompetent company. There hasn't been one bright spot: their units, the installation, and the people are all faulty, incompetent, and rude at best. Don't waste your time! Seek HVAC services elsewhere! Services: Heating system repair , Repair HVAC , Installation , HVAC system maintenance , Heating system installation , Heating system maintenance

Daryl Schauss: Excellent Service and very Professional. We have used Argent Heating and Cooling for the past 8 years for our personal home and our 4 rental homes. They have installed 3 new AC systems and 2 new Heating systems for 3 of our homes. We also use their Annual Maintenance Contract for preventative maintenance of our AC and heating systems which are checked twice a year. Very friendly, professional, and easy to work with. We highly recommend Argent Heating & Cooling. Services: A/C system maintenance , Installation , Heating system installation , Install AC , Heating system maintenance

Chris Ham: Positive: Professionalism, Punctuality, QualityArgent has been our go-to HVAC company for years. Their professionalism, knowledge and promptness are unmatched. Both at work and for my personal residence, Agent remains the the first and only call I ever need to make to keep my systems running smoothly. I highly recommend them to everyone!Services: Heating system repair, Thermostat repair, Install thermostat, Heating system installation, Install AC, Heating system maintenance

David Allison: We have used John C. Flood for a range of services since we moved to a new home in March 2021. This included replacing a sump pump, replacing heating and air conditioning systems, and upgrading electrical wiring. The company has been excellent each time. They respond quickly and thoroughly. They follow up without question if there are any problems. We have the complete coverage service and are very please with it. They have been extremely reliable.

Steven Lucas: James Brewer was my plumber for an issue in my master bedroom shower. For starters he was 30 minutes ahead of time. He introduced himself, and entered my home with protective covering on his shoes. James was very polite and professional. He resolved my issue immediately! If I ever need to call again, I will definitely request James! Satisfied customer, and thanks for the service! Steven C. Lucas

Bessie Stephens: Richard Cloud of JC Flood did an excellent job with installing my new 40 gallon gas water heater. He was very professional, answered all my questions, and was more than willing to explain everything that needed to be done.. He showed up on time both days and exhibited excellent workmanship. If ever I needed more done in my home, I would request Richard. I also plan to recommend him to my family and friends. Thanks Richard!

Mary D: I cannot speak highly enough of John C. Flood and specifically Dale Jr. He has repaired my system twice in a moment of crisis and has gone above and beyond to make sure we are happy with the outcome. He takes the time to explain the situation and lays out all the options and processes so clearly so I feel comfortable with what he is doing. The company is excellent at sending people in a timely matter. Services: HVAC system maintenance , Heating system installation , Heating system repair

Elle Elston: Positive: Professionalism, Quality, ResponsivenessMy technician Hudson was personable and willing to explain what he was doing and why. I appreciate the effort, the efficiency and the care he took with my bathroom. The price much more reasonable than other places I have used before, for the same job. 10 stars!

Bebe T: Meet with Joe who quoted me the initial price. Honestly not the cheapest quote that I received but his communication and the way we interacted really sealed the deal. Then I was able to get Scott and Carlos to install the unit...it was great customer service and clear explanations and expectations the whole way through the project. Scott even went and viewed my upstairs unit that was installed by another company and highlighted some of the things that the company did incorrect. Peace of mind is worth saving a few dollars!!! I would definitely recommend John C Flood to anyone knowing that they may be more expensive but it shows in the quality of work Service: Heating system installation

Julie Stitzel: This company provided the best customer service I have ever experienced. We called around 8:00 am because our AC was not working. Jennifer was super accommodating and we had a technician (Diego) at our house by 9:00 am. He explained everything, was super professional, purchased the part needed, and the problem was fixed by 10 am. I will use this company for as long as we live in this area. They are amazing! 5 + stars! Service: A/C system repair

Zach Ratzman: Had Damon out to perform sump-pump maintenance and inspection. He arrived on-time, was super-professional, performed the work diligently, and offered several tips on keeping the sump-pump working properly. He also offered some unsolicited tips on keeping our disposal and kitchen pipes working, which I appreciated. I would definitely hire John C Flood again, and would ask for Damon as well.

Francine Vinson: Used John Flood services to install Water Heater. Had an excellent experience. The technician was on-time, friendly, and professional. Wonderful customer service. John C Flood selected based on family recommendation. Will not hesitate to use John Flood’s services again and recommend to others.

Jane Levine: Jose was very knowledgeable, patient with my many questions, and explained exactly what was happening with our elderly a/c unit and what types of short and long term fixes we should consider. We’ve also had Marcus here a couple of times and he’s great as well. I like the detailed invoices with pictures so I can see what’s going on in the nooks and crannies. Overall we’ve had excellent experiences with Sila. Service: Repair HVAC

Daniel Sharp: We recently contacted Sila to troubleshoot a ductless mini-split system that they installed for us in 2019 that we noticed wasn’t cooling properly. The technicians successfully identified a refrigerant leak which was from a faulty component covered under the manufacturer’s warranty. After replacing the leaking coil, the technicians (who were otherwise great) couldn’t find the invoice or an estimate for the work and told me they’d have to make a phone call. Minutes later I was surprised that we owed $3,275.00 for the labor of replacing the coil. I verified with the technician that the part was covered under warranty and that we had already paid for the work to find the leak (which was $1,482). He shrugged telling me that is what his boss told him to charge. The invoice we were sent provides no work breakdown or itemization that would explain why we were charged so much; roughly 3x what we’ve paid for similar work in the past. We’ve called Sila multiple times to make sure there wasn’t a mistake on the invoice and each time are told that someone will call us back; which has yet to happen. So in all we paid Sila nearly $5,000 to replace a part on a unit that they installed 3 years ago, that is covered under manufacturer’s warranty. This experience has been especially disappointing, because we've been loyal customers to this company since moving here years ago. I’d like to believe that this was a misunderstanding and not price gouging, but I can’t seem to get anyone on the phone to discuss it with us. Service: Ductless heating & A/C services

Caitlyn DePazzo: Positive: Professionalism, Punctuality, Quality, ResponsivenessTony was great! He arrived on time and was professional and polite. He quickly diagnosed the issue with our AC unit and was even able to perform the repair that day. We had an overall great experience with Sila.Service: A/C system repair

Jake Gatch: Carlos Reed did an excellent job. One of the best technicians I’ve ever dealt with. He was thorough, knowledgeable, very professional, and showed concern and respect for all of my HVAC equipment and needs. He took the time to explain everything he was doing and everything that I needed to be aware of to have and maintain an efficient and reliable HVAC system.

Alissa Clees: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueTony was quick, efficient, and responsive. We had no idea who to call but our neighbors had a great experience with Sila and we did too. Highly recommend if you need A/C repair!Service: A/C system repair

Stephanie Sneary: Our high velocity system installed by Sila has been great— cools quickly and dehumidifies. This spring we had our annual service performed by Carlos Reed. Carlos was knowledgeable and professional, taking time to explain the items he was servicing during his visit.

Richard Hollenhorst: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThey installed a high velocity A/C system around five years ago. The work was done quickly and efficiently. We've had them back twice a year to maintain our A/C and hot water heating systems. Great people to do business with. Very responsive when we needed repairs.Services: Install AC, A/C system maintenance, A/C system repair, Heating system maintenance

Cecil Lipscomb: Carlos Reed knows his stuff. Took care of us efficiently and within budget. I recommend Sila they were the only company that I called that had enough techs that could service us same day.

Heather Brunt: This is an awful experience to pay $149 the tech that came out. Carlos did not properly diagnose the unit. Didn't know what he was talking about said that the unit was overcharged. The AC compressor was leaking oil. No visible signs of that at all. I asked him to leave. I called another cup company. The company came out. Found out that all it was to repair my AC after being without air conditioning and 80 to 90° weather for a couple days It was a loose connection. All it had to do is being a tightened up and the company was so nice after the experience that I told them that I had with this company that he did not even charge me. This company is a joke. Don't waste your money and the reviews that they got rating five stars has to be their employees. Company told me Carlos told me it would cost me $9,000 for a new compressor. Ridiculous. I will never use this company again...... Service: A/C system maintenance