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1. Sunbelt Rentals - Washington
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5
43 reviews
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Address: 3031 8th St NE, Washington, DC 20017
Schedule: Open ⋅ Closes 5PM
Telephone: (202) 529-4667
Business type: Equipment rental agency
st4578: Extremely happy with the responsiveness we receive from this company. In the construction industry, we deal with issues daily that require the need for a quick solution. Tyler Love and his team have been a tremendous asset to us over the past year and we look forward to our continued partnership moving forward.
Kevin Ober: Sunbelt has come through time after time for our job site. Our rep for the area is Tyler, who is going above and beyond to ensure customer satisfaction. 3PM and hydraulic line breaks on a skid? No problem, Sunbelts got you same day. Get a late work request and need equipment? No problem, call today and you will have first thing in the morning. Very satisfied.
Chris Marcelin: Tyler Love has been a huge help on our jobsite. He is extremely responsive and gets us the equipment we need in a timely manner. Every time. Whether its picking up or dropping off, Tyler is always on point.
Sean Knee-High Ruane: I wanted to give a big thank you to Tyler Love. I am a Superintendent for a construction company and this guy has come through with anything and everything I’ve needed, often times, on short notice. Tyler has gone above and beyond to help me with my needs, delivered items and equipment personally , always with a smile. Thank You Tyler and Sunbelt !!!!!
John Pali: Sunbelt team is always professional on time and excellent customer service. Big shout out to Tyler Love for being always available to assist our team and be soliton driven. Thank you for your partnership!
Thomas Martin: Great branch to do business with! Tyler Love always understands our urgencies and solves all of our equipment problems before we can! Also very knowledgeable when it comes to limited access.
Fikri Mert Arikan: Tyler Love is the best. We have been working with him for a year. Very responsive and problem solver. 100% satisfied with the service.
2. Compact Power Equipment Rental - Washington
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5
1 reviews
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Address: 901 Rhode Island Ave NE, Washington, DC 20018
Schedule: Open ⋅ Closes 9PM
Telephone: (888) 266-7228
Business type: Equipment rental agency
3. Tool & Truck Rental Center at The Home Depot - Washington
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5
7 reviews
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Address: 901 Rhode Island Ave NE, Washington, DC 20018
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 281-2270
Business type: Tool rental service
Brenda Conyers: Someone picked up the phone and put me on hold and never picked up the phone to answer my question about renting tools! I was on hold for 20 to 25 more mins I took another call and nobody came back! Terrible customer service not coming back to the phone. I young lady answer the phone I heard her voice.
Michael: Rented dehumidifier from tool rental department. Spoke to staff on the phone before picking up and they agreed to stay open until I arrived, because this was late and looked like I might not make it during their regular business hours. Very polite and helpful. Equipment worked well.
Yvans Cator jr: Wish they had more equipment selection but the customer service made up for it. Had some issues with a piece of equipment and one of the supervisors helped remedy the situation. Also was a pleasure to speak to!
L. T.: OK 👌
4. United Rentals - Bladensburg
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4.9
33 reviews
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Address: 4900 Upshur St, Bladensburg, MD 20710
Schedule: Open ⋅ Closes 4PM
Telephone: (301) 864-5100
Business type: Equipment rental agency
Emry: invalid quote by Fernando( manager i believe). Unacceptable and unprofessional. Month ago i requested a quote from him, I told him i need a 10k forklift for month. he sent me tricky proposal. He prepared as a weekly quote. It was around $3600. I signed the docs. End of the month i received the call from their office . She said would you like to extend return date , i said yes. When i was looking my bank statement they charged me 6739.81 . I was shocked than i called Fernando more then 10 times, he does not answer. One of my builder friend gave me another contact , i reached out the guy, i asked him what is the amount for ? He said this is our weekly rate. I got another surprise , i told him right away make a schedule pick up your equipment ASAP. They pick it up after 2 days they charge another fee $3468.36 for another week fee. That is terrible. I am a builder average of 10k forklift most of the company rate is $3500-$4000 monthly but United rental charging only weekly this amount . Very be careful if you rent from united rental and stay away FROM LiAr FERNANDO. Un responsive. I am not sure how he become a manager at that location.
Andrew Koehler: Very friendly customer service. Good communication with the driver to arrange pickup and drop off in a very congested downtown area.
Moe Jackson: equipment work very good, calling to reserved equipment was great, picking-up and returning was fast and easy, everyone i talk to was very helpful,
John Oertel: My salesperson, Jason Adams, is very responsive to any issues and is very prompt with all rental times and equipment. He is very professional. The equipment is always in great working order as well.
John Miller: Ordered a machine on Tuesday did t get delivered until Wednesday at 3. Machine was delivered with a busted hydraulic line when called about line I told them I needed the line fixed that day. Line was just fixed Thursday morning at 9:30
Edwin Delgado: Great service from store and salesman kyle
Hike2010: Always delivers on time, sales/delivery/office always communicates well, Brandon (our sales rep) does a great job!
Jon Russell: Your employees are very friendly and get our equipment out to the job site on time without fail. Great customer service!
Ryan Lackey: sent me a truck with dead tage radio silence since i got the truck i have a paperweight on site
Gheorghe Berdan: Start at 6.30 am, but delivery at 8.00amNice guysNo spots for overnight parking, for a few hours- maybe, but on your own r....
5. Rental Works of Arlington, VA - Arlington
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4.5
36 reviews
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Address: 5044 Lee Hwy, Arlington, VA 22207
Schedule: Open ⋅ Closes 5PM
Telephone: (703) 532-2050
Business type: Equipment rental agency
Bruke Mekuria: Initially perplexed on what mower or trimmer to buy. I contacted Rental Works and they advised on renting their gas powered lawn mower + trimmer, which they delivered to my place. Both tools worked well. I was impressed with the mower so I bought it. Overall, seamless and great experience. Manager here is really helpful and knowledgeable on a range of tools. Great pricing!
t e: DISAPPOINTING Rented a manual aerator near closing time. It did not perform as expected because the tines were too dull. I returned it early after the store opened the next day. There was no replacement, as the store only had one of these. Was about to rent a motorized aerator from the store, but the manager refused to give any credit for the nonperforming manual aerator. I asked is that fair, but got no response. I did not expect this behavior from a neighborhood shop.
Michael Black: Friendly. Helpful. Had what we needed - chairs and tables. Good prices
Laval Chavis: When you gotta job to get done and only you can do it…well your too broke to pay a professional so you take a jab at it… I’ve rented from this place before and they’ve always been good to me, the knowledge on the equipment and brief walkthrough of things is phenomenal. This is my go to for when I’m being cheap…I mean resourceful. Highly recommend
Anna Childson: Very convenient way to rent tools. Extremely communicative during the rental process which made reserving easy.
Daryoush Mansouri: Super friendly service and helpful project advice. I rented an auger, post hole digger and concrete mixer here and the staff couldn’t have been nicer. The equipment was clean and in good condition.
Adrian Cirsmariu: I rented an A frame ladder that helped me to replace a chandelier located on a very high ceiling. This ladder is not available for rent at Home Depot or United Rentals.
6. Oxon Hill Rentals: Party Equipment and General Tool Rental - Fort Washington
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4.3
124 reviews
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Address: 9120 Livingston Rd, Fort Washington, MD 20744
Schedule: Open ⋅ Closes 5PM
Telephone: (301) 248-4555
Business type: Equipment rental agency
Gale Mcfadden: On the morning of my event I contacted OHR in desperate need of 15 folding chairs. I went immediately and was loaded up right away. The gentleman stacked the chairs neatly in the rear of my SUV and I was on my way in under 15 minutes and it only cost me $20.
Charles Dickson: These people are friendly, professional and helpful. They have a wide variety of tools and equipment available and will work with you to make your project happen. I would have rated them a five but there was a slight wait time when I was there. Good folks!
jacquie mcclure: They are very nice and knowledgeable. Call to make sure they have what you need
7. Ladders & Things - Washington
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4.5
4 reviews
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Address: 2825 V St NE, Washington, DC 20018
Schedule: Open ⋅ Closes 3:30PM
Telephone: (202) 526-8800
Business type: Equipment rental agency
Girija Subramaniam: Family owned business. Friendly and helpful staff. Both new and used scaffolding available
8. Sunbelt Rentals - Prince George's County
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4
60 reviews
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Address: 8400 Pennsylvania Ave., Upper Marlboro, MD 20772
Schedule: Open ⋅ Closes 5PM
Telephone: (240) 492-1540
Business type: Equipment rental agency
Christian Zazzali: As a busy commercial contractor I count on fast, dependable delivery of new and well maintained equipment. They never fail.
Kenneth Richardson: In and out. Very reliable they have a wide selection of lawn equipment.
Justin Smitley: Big props to Tyler Love. This man always delivers on a seconds notice! thank you, I highly recommend
Jeff Christopher: I had a great experience today at this location. Samuel Amaya ask for him. Very informative guy!! Took his time and explain the various equipment and showed me each piece i needed for a upcoming job that really help me plan how im gonna get this upcoming work done efficiently. If i couldve checked more stars i would have. Thanks Samuel Amaya!!
Carib Gem: I rented a dehumidifier. The staff was very helpful especially with it being my 1st time there. The return process was very simple and quick! I was also able to easily extend my rental time over the phone.
Take Control of Your HVAC Ramirez: They always have what you need.Friendly customer service.I will keep renting equipment from them.
milo matute: very bad, I needed to rent a core drill with 4 ”bit and they only had 2 bits in the store (3” and 7 ”bit) I do not understand as a company so big where their motto is customer service, I cannot guarantee what it proclaims
Anthony Schweiss: Got what you need. Fast service.
9. ACE Tool & Equipment - Falls Church
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3.9
42 reviews
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Address: 7131 Lee Hwy, Falls Church, VA 22046
Schedule: Open ⋅ Closes 5PM
Telephone: (703) 532-5600
Business type: Lawn equipment rental service
Jarred Byrnes: I had a very good experience here. I Was able to rent a lawn aerator the day of on a Saturday in peak season for much cheaper than renting at Home Depot would have been. I don’t understand the bad reviews for the owner, he was very friendly and helpful. The other worker helped me load the equipment into my truck and was very thorough in giving instructions on operating the equipment. Will definitely use ACE for all my rentals from now on.
Andy Johnson: well everyone complains about this woman well if you do not like her you should go else where. She is half owner of the business and the other is her Brother. lol Now for me I only rent the log splitters and every year they look worse. I just called to see if they have any new ones and the lady said they are trying to get caught up on all of there repairs. Well repairs are not what they need. They need to replace. They are in rough shape. I am sure they could have a good house sell and sell all of their old stuff and buy some new items. This is what we are wanting from a rental company. Good and new equipment. that operates efficient.
Don McNair: Quick friendly service. In and out in 10 minutes, as opposed to the 30-45 minute wait to rent equipment at home depot. Been using Ace for years.
Josh (JB): My go to for rentals. Some of the equipment is has seen a few years but usually they have been well maintained or fixed. Guys out in the yard are great to talk to
Alex M.: Got every rental to may need. Deposit fee varies by who attends you. I rented pressure washer twice. 1st time is was a 150 deposit. The 2nd time guy said it was 300. Then lowered to 200 since i didnt have that much cash with me. Rentals are checked before and after rental.
10. Sunbelt Rentals - Fairfax County
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4.3
45 reviews
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Address: 1552 Spring Hill Rd, McLean, VA 22102
Schedule: Open ⋅ Closes 5PM
Telephone: (703) 356-6262
Business type: Equipment rental agency
Harley Stine: Through the mold remediation company I use, First Priority USA, we rented a 40’ articulating arm lift to use in power washing algae from cedar shake shingle steep sloped roof on Saturday, June 27, 2020. The lift was delivered on Friday, June 26. The lift was perfect for the job though it took about 1 1/2 hours, including trip to Home Depot for 2” X 4” shims to level the lift. Articulating arm does not fully articulate unless unit is level. After that, the lift fully operational, it proved to be the perfect choice for the work which took 5 hours in all to complete. Lift rent @ $1000.00/day was indeed worth the rental cost which included lift delivery day before work day and return pickup. Though Sunbelt did not pickup until today Tuesday, June 30 and it required multiple phone calls to get the pickup. Efficient return was needed because the house lift was used at is a zero-lot-line home in a small cup-de-sac development of 15 homes. The house the lift was needed at off Old Chesterbrook Road is a narrow private street and parking is tight. After completion of work the lift was parked on thee street because access to driveway was needed on the following Monday morning for POD delivery to the driveway. Sunbelt Rental location is only 3.5 miles away which is why, I believe, rental price was reasonable but it should have been picked up on Monday, not Tuesday and so many phone calls is frustrating.
William Symionow: Fast, efficient and well priced. Open Saturday morning is nice. Ill use again!
Coach V Talent Seeker: I came to this store and couldn’t find what I was looking. The person attending the front desk. Mike - Provided me with the best customer service available. I am a business man and can really appreciate someone who goes above and beyond to make sure your needs are met. Sunbelt has a real asset on Mike. Thank you for accommodating me and making the necessary arrangements to help me out.
Sigmund Graetzer: This has always been my go to place to rent just about anything. Friendly, helpful service and very fair pricing policy on all equipment. They do a great job here
Mel P: Horrible experience: my husband rented a jumping jack there for one day, the published daily rate was $72 - our account was charged $124. My husband did not ask for the receipt as he left and had provided his credit card information prior. We had actually made doubly sure this won’t cost more with a call before we picked up the tool. When we called and asked for an explanation we were told that a tool protection plan was added. We should have paid $100. That’s still no explanation for a $124 charge. Then we asked to receive the receipt via email and they said they’d sent it right away, we never got anything. Total rip off, never again for any sort of rental. Terrible customer service.
Mijael Soto: Excellant customer service goes a long way. Even though Sunbelt has a strict machine return policy , they try and be as flexible as they can be for their customers. Very Understanding people, and I will surely continue my business with them.
Azita M.A.: Taken advantage! Rented two outside heaters for one day for $200 and was charged $180 for delivery and pickup! This was for a distance of 6 miles!!! Will never go back!
11. Frager's Hardware - Washington
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4.6
739 reviews
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Address: 1115 Pennsylvania Ave. SE, Washington, DC 20003
Schedule: Open ⋅ Closes 8PM
Telephone: (202) 543-6157
Business type: Tool rental service
Audrey Lester: Blind Customer: I increased shopping here during pandemic, as it’s in my community. On nearly all visits, I’m greeted at front door by a very knowledgeable staff member. I love how they know where every item is specifically located - like really! Upon entry, you’re on main isle. To your left are short isles leading to registers. Staff always escort me through store or to elevator where I’m met by another team member on lower level. Ayesha, General Manager, allows items to be opened for me when possible so I can feel item. I especially love their text message lime where consumers can ask questions before visiting store. Great Team!
Michael uthe: The store with more. Walked in and thought was small. But as I got farther in it opened up to huge room with a downstairs and outdoor garden section. Truly awesome and amazing staff.
Hope Greenleaf: Great shop with a large selection of plants, gifts, household items, and hardware. Friendly helpful staff!
Stephanie Sneary: Very friendly and knowledgeable staff. The store often carries products you can’t find at larger stores— for instance I recently had need for a shorter length of 14/2 electrical wire that I found here.
koura Gibson: Disappointed to be rudely treated for “walking into store” before opening. The door was wide opened and I entered only to be charged aggressively by the 3 attending employees, shouting for me to exit. I had to calm them down of their excitement to reprimand me for entering the store. There was no indication that the store was not opened. No hours were posted ether. Then the older guy rudely and aggressively closed the door as I exited. He then snarkly stated “I guess!” When informing him that 8:00 was in 14 minutes. It was really disappointing to have to endure such rudeness in the morning.
Kristin Roesch: William was so helpful in matching a specific furniture screw I needed for a Murphy bed. He answered all of my novice questions and was so funny and kind. He also helped with copying a house key.
12. Tool & Truck Rental Center at The Home Depot - Hyattsville
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3.3
7 reviews
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Address: 3301 East-West Hwy, Hyattsville, MD 20782
Schedule: Open ⋅ Closes 10PM
Telephone: (301) 853-1010
Business type: Tool rental service
CB DCDiva: Greatly disappointed. Apparently Rental trucks is thru a 3rd party service that was not shared when i called to check the day before! I was told no reservations were possible and come to the store in the morning. Well what a waste of time. Hertz-Penske is handling truck rentals at Home Depot and apparently no one told the store staff, answering the phone! My day was disrupted and i had to scramble to make alternate arrangements to rent a truck for the day. Thank you Enterprise. You have a new customer.
Joey Shadel: They rent shoddy tools that should no longer be in service, make you sign a contract that puts you on the hook for damages, then charge you when their tools break.
13. A&A Rental Station - Groveton
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4.3
64 reviews
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Address: 6416 Richmond Hwy, Alexandria, VA 22306
Schedule: Open ⋅ Closes 4:30PM
Telephone: (703) 660-6000
Business type: Equipment rental agency
Jonathan Barnes: Our rental go-to location for tables and chairs - they’ve never disappointed!
Richard Newman: The staff is always helpful and goes out the way to make sure you have the right rental
Alice Riethman: Setup, delivery, and tear down of the dance floor we rented were seemless (even with our after hours tear down request). They did exactly what we hired them to do and the dance floor was good quality and exactly what we ordered. There is room for improvement in their online booking and communications. When booking online, the process was not as clear as one would have hoped and thereafter there was some confusion as to whether a deposit had already been charged (both could be improved with a system upgrade and/or more proactive communications). However, they were polite, helpful, accommodating and got the job done!
Jonathan Stoner: I actually received really awesome service here... things must have changed. I rented a pressure washer here, which overall worked well. They let me rent a higher PSI for the same price as a lower one because they were rented out. Also, they let me keep it longer to finish my job when I asked - again did not charge me extra. I would highly recommend to my friends.
Pete Nuland: Rented wheelchair for my Father who was visiting from out of town. The rate was great $31 for a week. Quote from another vendor was $75 for a week. Wheelchair was in great shape and clean. It was covered in plastic when we picked it up. Friendly staff. Pick up and Drop off was easy - no hassle. Will definitely use them again when renting equipment.
Tim Booher: Customer service is pretty poor. Overall, there seems to be little concern with an overall good experience. The equipment did work well and the maitenance staff was helpful. They also did a good job loading the equipment. However, the front desk is patronizing, not well informed and impatient while not being sensitive to customers time.
14. D & B Rental Sales & Services - Loudoun County
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4.5
119 reviews
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Address: 2 Douglas Ct, Sterling, VA 20166
Schedule: Open ⋅ Closes 5PM
Telephone: (703) 435-1414
Business type: Tool rental service
Farrah Khan: Great place to rent lawn equipment (my purpose in going there - they have some other equipment). Equipment was clean, in good condition, and easy to use. The price was best of any place in the area. All the attendees were friendly and easy going, and took extra time to explain how to use the equipment. I would absolutely rent again when the need arises.
Spence Line: Super easy to rent a wide range of tools. Great experience overall!
shane hannegan: Best rental place in Nova and I’ve been to them all. I’ve been a customer here for over 10 years and have always been taken care of above and beyond the minimum. See Matt Wright for a no BS way of getting the job done.
Jeff Parnes: Needed a tiller to get my garden ready for planting. Rented a 5hp unit for a reasonable price for 4 hours. They helped me load and unload it. Easy to do, recommend them!
Danny Climo: Have used D&B for two separate projects and have been very happy with their service. In particular, I rented a bush hog to clear some land and through a fault of my own, D&B replaced the hog same day without no additional charge. Have also used their aerator for a yard project and the tool worked well. Great prices and customer service.
Dan A.: I have to do this place justice after seeing some of the other negative reviews. I rented an aerator from them for use. My experience when calling to check for prices, all the way through my drop off was excellent. The folks are friendly, Oscar was great and loaded it up into the truck for me. He also check the gas and topped it off moments before putting it my truck. They provided me with a brief lesson on how to use it. I will definitely be back to rent from them when I need to. Excellent experience excellent service friendly people. And on top of it the most competitive price I found while shopping around.
15. Sunbelt Rentals - North Laurel
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5
2 reviews
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Address: 9180 Bursa Rd, Laurel, MD 20723
Schedule: Open ⋅ Closes 5PM
Telephone: (301) 470-2841
Business type: Equipment rental agency
Chanpen Tee: The guy is very helpful and friendly. There are a lot of tools. The price is reasonable. The store is clean.
Allan Blandon: Excellent customer service!
16. Sunbelt Rentals - Charles County
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4.3
22 reviews
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Address: 4630 Crain Hwy, White Plains, MD 20695
Schedule: Open ⋅ Closes 5PM
Telephone: (301) 539-0350
Business type: Equipment rental agency
Jennifer Phillips: Just wanted to give a review for the help we just received via phone. Tina was her name and she was amazing and so knowledgeable. She was able to answer all the questions we had and transfer us to where we needed to be. I hope this review makes it to her desk.
Matthew Neiman: I visited here in the spring to rent an auger. Great facility and staff was very helpful. Didn’t have the equipment I wanted on site but tried to get it from another store nearby. Unfortunately, I didn’t get the right size bit I asked for and the job was a bit more difficult. They did help me out on the backend to makeup for the extra work. I plan on going back to rent some lawn equipment in the future.
Brendan Kincaid: Nice store, friendly people. Recommended for all your equipment rental needs. Not the cheapest in town, but their equipment is typically very well taken care of.
Leif Powell: Rented a few pieces of equipment from this store. Good pricing and customer service.
Maybe Nunya: Solid customer service over the phone or in person
CD Torre: Facility was clean, staff professional and item rented was in great condition.
roger moore: Poor equipment rented was absolute junk they did credit it all back to me .
17. Sunbelt Rentals - Fauquier County
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4.3
35 reviews
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Address: 4597 Lee Hwy, Warrenton, VA 20187
Schedule: Open ⋅ Closes 5PM
Telephone: (540) 347-3291
Business type: Equipment rental agency
Matthew Ferrell: I was less than thrilled to find out after the fact there is no night drop. I had to return 100 miles away because of this because they close at 5. The jack was broken on my unit as well, but the had what I needed in a pinch. The employees were fantastic and I could not complain one ounce about them.
disney fan: Impossible to get anyone to assist. Do not waste your time.
my2centz: Really nice people and comparable pricing.
Joe Hakimi: it was bad at frisrt but then the after hour agent manager called me and went over the contract and help me out she the crew on a Saturday night and toke care of our issue thanks Abby for the hard work
Matthew K: Had what I needed. Excellent service, very professional.Thanks Amy.
Matthew Cruse: I rented a stump grinder here and when I had a problem with it they were able to get me an extension very easily. Good customer service!
Stephen Klawa: Reservations mean nothing here! After confirming that our truck could tow an 18 ft trailer and reserving it, we went to pick it up. When we got there they refused to rent it to us!
Sam Casselbury: Good working equipment. Very professional and courteous employees. I am a returning customer for sure.
18. Lowe's Home Improvement - Washington
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4
1968 reviews
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Address: 2438 Market St NE, Washington, DC 20018
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 378-2500
Business type: Lawn equipment rental service
Sassy Sauce: Great discounts on Christmas items as part of the holiday sale. I picked up Christmas stockings for under $5.00. There were fire pits on clearance as well. I like this location and they generally have the items I’m in need of for repairs or decorations, etc. The staff is very helpful as well.
Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.
Jessica Fullington: Today I went to the garden center for some outside plants. Yolanda was so very helpful! She was able to answer my questions, she even went and got me a cart so that it was easier for me to get the items I purchased to my car. It is so refreshing to have people who are pleasant and helpful at their jobs I will definitely come back to this location to get all the plants I need this spring! Marla was very helpful as well along with the young man who answered some of my questions about my plans. All around a wonderful experience!
goklt: Lots of materials here. Check out was fast. However good luck asking for assistance. Lots of associates are walking around but not helping customers. I tracked an employee down for assistance in moving materials from a high shelf to store level in the door section. He called two times for assistance to my aisle but no one came and he advised going to customer service. They called and still no help. Had to track somone down in a different department altogether. Crazy.
Chase Johnson: The employees here are courteous. But the wood cutting service they claim to offer is not available when needed. The store should just be candid that wood cutting won’t be available (or at the very least won’t be available at any specific time). I am a local DIYer (not a contractor). Before I bought wood I asked about cutting and was told it was no problem—buy it and then request a cut. I did. I was then told the lumber associate wasn’t available for an hour. I couldn’t get the wood (a single sheet of plywood I needed to cut in half) into my car, so I waited. After an hour, there was still no lumber associate, so the wood was never cut.
Annie Signorelli: I ordered a dishwasher with professional installation and the process from start to finish was completely nontransparent and unprofessional. The installation had to be rescheduled because the dishwasher wasn’t pulled down for pick up in time, and then when it was installed it was the incorrect dishwasher — not even the right brand. After several hours on the phone with the Lowes installation line, including being told multiple times that they couldn’t advance the process because they couldn’t get in touch with anyone at their own Lowes store, I called the store directly and was able to sort it out and get the installation rescheduled. A Lowes associate later told me that they don’t have the “luxury” of waiting on hold with the store which is what I had to do in order to ensure my order was completed. Finally the correct dishwasher was installed on the third attempt and I was told I could contact the installation line again to discuss compensation for the inconvenience. Again it took multiple attempts to even get an update on where my case stood, despite being told every time that I should expect a call back “by end of business” every day I called. When I finally got offered compensation it was for less than half of the amount I requested (I requested the installation service be refunded seeing as it took 3 attempts and I was the one having to set everything up because Lowes did not follow through). While I am satisfied with the product I am in disbelief at how difficult and unprofessional the process was with Lowes. I do not recommend purchasing appliances from installation from this store or using the Lowes installation services.
19. United Rentals - Canton Township
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4.4
7 reviews
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Address: 1600 Jefferson Ave, Washington, PA 15301
Schedule: Open ⋅ Closes 4PM
Telephone: (724) 225-6200
Business type: Equipment rental agency
Dr. Jason Kilgore: Excellent vehicle, excellent service, excellent vehicle quality, competitive price
Mark Mikec: I like working with John Hunter. Always prompt and great service.
Tom Tomastik: Very responsive to requests and communication.
Brian Smitsky: good service
Alexandru Darii: Fast unloading,
