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1. Sunbelt Rentals - Washington
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5
43 reviews
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Address: 3031 8th St NE, Washington, DC 20017
Schedule: Open ⋅ Closes 5PM
Telephone: (202) 529-4667
Business type: Equipment rental agency
st4578: Extremely happy with the responsiveness we receive from this company. In the construction industry, we deal with issues daily that require the need for a quick solution. Tyler Love and his team have been a tremendous asset to us over the past year and we look forward to our continued partnership moving forward.
Kevin Ober: Sunbelt has come through time after time for our job site. Our rep for the area is Tyler, who is going above and beyond to ensure customer satisfaction. 3PM and hydraulic line breaks on a skid? No problem, Sunbelts got you same day. Get a late work request and need equipment? No problem, call today and you will have first thing in the morning. Very satisfied.
Chris Marcelin: Tyler Love has been a huge help on our jobsite. He is extremely responsive and gets us the equipment we need in a timely manner. Every time. Whether its picking up or dropping off, Tyler is always on point.
Sean Knee-High Ruane: I wanted to give a big thank you to Tyler Love. I am a Superintendent for a construction company and this guy has come through with anything and everything I’ve needed, often times, on short notice. Tyler has gone above and beyond to help me with my needs, delivered items and equipment personally , always with a smile. Thank You Tyler and Sunbelt !!!!!
John Pali: Sunbelt team is always professional on time and excellent customer service. Big shout out to Tyler Love for being always available to assist our team and be soliton driven. Thank you for your partnership!
Thomas Martin: Great branch to do business with! Tyler Love always understands our urgencies and solves all of our equipment problems before we can! Also very knowledgeable when it comes to limited access.
Fikri Mert Arikan: Tyler Love is the best. We have been working with him for a year. Very responsive and problem solver. 100% satisfied with the service.
2. Infinite Power - Beltsville
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5
15 reviews
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Address: 6401 Ammendale Rd, Beltsville, MD 20705
Schedule: Open 24 hours
Telephone: (888) 887-4410
Business type: Equipment rental agency
Jeffrey Holt: Best Power Guys in the DMV. Hands down, nicest guys, best customer service, highest quality/cleanest/quietest power plants. Very willing to be a team player and work with all the other folks in the sandbox. Their site leads are real big-picture guys and will strive to help the overall event/production/shoot/job or whatever be as successful as it can be.
Response: Thanks Jeff, we love working with you and your crews as well!
Brandon Borgus: Since I started working with Jonah and the Infinite Power team three years ago, I have not had to worry about power issues at all. I know the equipment is meticulously maintained and the staff is top notch. The Infinite team is my go to company, no matter where I am in the country.
Response: Thanks, we always enjoy your events immensely!
DOUGLAS G HALL: They are by far the greatest power provider my company has ever had. The attention to the detail and the family atmosphere make them the only person I would pretty much ever use
Response: Glad to hear it, thank you!
Mike Matthews: Love these guys! Great service and they always look out for my best interests. When failure is not an option, I turn to Infinate Power!
Response: Thanks, always fun working with you!
Jim Rolane: Infinite Power is a great team to work with. Low cost, they are willing to handle any situations that arise onsite to make sure my events go smoothly, and their gear is some of the sharpest looking and best maintained I have seen in the industry. Thanks for your help guys!
Response: Glad we could help out!
Jaime Prine: The only company I go to for HVAC. Absolutely amazing customer service, incredible response time, and top notch gear.
Response: Thanks, always like being on your event!
Derek Vongetten: I could not have been more last minute and you guys saved me... I will surely be giving you all another call soon! Those climate units are awesome
Response: Hey, glad to hear you were pleased Derek, it was a cool event to support!
Amy Pall: Great groups of guys that were able to handle everything power for my event. Love the look of your generators!!
Response: Thank you for trusting us!
Jonah Lucas: Great place to work for, a top notch group of people!
Andy Derr: Always there to help me out of a power or climate jam! Thanks!
3. Sunbelt Rentals - Fairfax County
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5
45 reviews
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Address: 1552 Spring Hill Rd, McLean, VA 22102
Schedule: Open ⋅ Closes 5PM
Telephone: (703) 356-6262
Business type: Equipment rental agency
Harley Stine: Through the mold remediation company I use, First Priority USA, we rented a 40’ articulating arm lift to use in power washing algae from cedar shake shingle steep sloped roof on Saturday, June 27, 2020. The lift was delivered on Friday, June 26. The lift was perfect for the job though it took about 1 1/2 hours, including trip to Home Depot for 2” X 4” shims to level the lift. Articulating arm does not fully articulate unless unit is level. After that, the lift fully operational, it proved to be the perfect choice for the work which took 5 hours in all to complete. Lift rent @ $1000.00/day was indeed worth the rental cost which included lift delivery day before work day and return pickup. Though Sunbelt did not pickup until today Tuesday, June 30 and it required multiple phone calls to get the pickup. Efficient return was needed because the house lift was used at is a zero-lot-line home in a small cup-de-sac development of 15 homes. The house the lift was needed at off Old Chesterbrook Road is a narrow private street and parking is tight. After completion of work the lift was parked on thee street because access to driveway was needed on the following Monday morning for POD delivery to the driveway. Sunbelt Rental location is only 3.5 miles away which is why, I believe, rental price was reasonable but it should have been picked up on Monday, not Tuesday and so many phone calls is frustrating.
William Symionow: Fast, efficient and well priced. Open Saturday morning is nice. Ill use again!
Coach V Talent Seeker: I came to this store and couldn’t find what I was looking. The person attending the front desk. Mike - Provided me with the best customer service available. I am a business man and can really appreciate someone who goes above and beyond to make sure your needs are met. Sunbelt has a real asset on Mike. Thank you for accommodating me and making the necessary arrangements to help me out.
Sigmund Graetzer: This has always been my go to place to rent just about anything. Friendly, helpful service and very fair pricing policy on all equipment. They do a great job here
Mel P: Horrible experience: my husband rented a jumping jack there for one day, the published daily rate was $72 - our account was charged $124. My husband did not ask for the receipt as he left and had provided his credit card information prior. We had actually made doubly sure this won’t cost more with a call before we picked up the tool. When we called and asked for an explanation we were told that a tool protection plan was added. We should have paid $100. That’s still no explanation for a $124 charge. Then we asked to receive the receipt via email and they said they’d sent it right away, we never got anything. Total rip off, never again for any sort of rental. Terrible customer service.
Mijael Soto: Excellant customer service goes a long way. Even though Sunbelt has a strict machine return policy , they try and be as flexible as they can be for their customers. Very Understanding people, and I will surely continue my business with them.
Response: Hello Mijael, Thank you for the positive feedback! We love to hear from happy customers. We look forward to working with you in the future. Thank you, Sunbelt Rentals
Azita M.A.: Taken advantage! Rented two outside heaters for one day for $200 and was charged $180 for delivery and pickup! This was for a distance of 6 miles!!! Will never go back!
4. Frager's Hardware - Washington
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4.9
739 reviews
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Address: 1115 Pennsylvania Ave. SE, Washington, DC 20003
Schedule: Closed ⋅ Opens 8AM
Telephone: (202) 543-6157
Business type: Tool rental service
Audrey Lester: Blind Customer: I increased shopping here during pandemic, as it’s in my community. On nearly all visits, I’m greeted at front door by a very knowledgeable staff member. I love how they know where every item is specifically located - like really! Upon entry, you’re on main isle. To your left are short isles leading to registers. Staff always escort me through store or to elevator where I’m met by another team member on lower level. Ayesha, General Manager, allows items to be opened for me when possible so I can feel item. I especially love their text message lime where consumers can ask questions before visiting store. Great Team!
Response: It's so great to hear from you Audrey, thank you for taking the time to share your experience. We're so glad our staff provide exceptional customer service that makes shopping a pleasure. Thank you for being a customer- we look forward to your next visit!
Michael uthe: The store with more. Walked in and thought was small. But as I got farther in it opened up to huge room with a downstairs and outdoor garden section. Truly awesome and amazing staff.
Response: Hi Michael! Thanks so much for the kind words and for shopping local! We love that you had such a great experience! Our team looks forward to seeing you again in the near future.
Hope Greenleaf: Great shop with a large selection of plants, gifts, household items, and hardware. Friendly helpful staff!
Response: Thanks for choosing Frager's Ace Hardware and for leaving such a great review, Hope! It's good to know that we were able to provide you with a great selection and the highest level of service. We look forward to your next visit!
Stephanie Sneary: Very friendly and knowledgeable staff. The store often carries products you can’t find at larger stores— for instance I recently had need for a shorter length of 14/2 electrical wire that I found here.
Response: We love to hear that we can outsource our competition! Thanks for shopping and supporting Frager's.
koura Gibson: Disappointed to be rudely treated for “walking into store” before opening. The door was wide opened and I entered only to be charged aggressively by the 3 attending employees, shouting for me to exit. I had to calm them down of their excitement to reprimand me for entering the store. There was no indication that the store was not opened. No hours were posted ether. Then the older guy rudely and aggressively closed the door as I exited. He then snarkly stated “I guess!” When informing him that 8:00 was in 14 minutes. It was really disappointing to have to endure such rudeness in the morning.
Kristin Roesch: William was so helpful in matching a specific furniture screw I needed for a Murphy bed. He answered all of my novice questions and was so funny and kind. He also helped with copying a house key.
Response: Thank you Kristin! William has been with us a long time, we're glad to have him on our team! We appreciate your business, hope you'll shop with us again soon.
5. Express Mobility Services - Washington
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4.4
21 reviews
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Address: 3220 N St NW #285, Washington, DC 20007
Schedule: Closed ⋅ Opens 8AM
Telephone: (703) 346-8796
Business type: Medical supply store
dc delivery: Absolutely amazing service. Used their go-go scooter for a 3 day festival and only had to charge it 1 time! Excellent service! Same-day on-time delivery, great pricing and friendly and communicative! ZERO HASSLE! I wouldn’t have been able to even go to the festival without this service at all. I was so excited to learn how easy their service was! WILL DEFINITELY USE AGAIN!
Response: Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Karla Stewart: I learned about Express Mobility after the original company I had reserved a mobility scooter from canceled my order at the last minute. The hotel concierge at the hotel recommended Express Mobility and while they were more expensive than the first company, they came through and made it possible for my grandmother to get around during our visit to Washington DC. Delivery and pickup were easy and seamless. I highly recommend this company. The price is the only reason for 4 stars rather than 5, but given the circumstances the additional cost was absolutely worth it.
Response: Karla, thank you so much for the review! I’m glad to hear that you’re happy with our service. We are committed to providing excellent service and our price is very competitive. Some of our competitions promise low-price and won't deliver service. Thank you again for taking the time to share your feedback with us – it’s always appreciated.
Joe Vaszily: Avoid this company!! Very poor customer service. Lack of communication with customers. Will never rent from them again and will not recommend them to family & friends. They wasted my time waiting for a scooter delivery that they texted and emailed me the morning of the scheduled rental that it would be delivered to us by 10am. Waited from 9:30am to 11am then called. Claimed to not have my reservation but called me back to tell me that they delivered the scooter to the hotel concierge the day before but never bothered to inform us. Claimed the texts and emails I received were automated. So how is the customer supposed to know the scooter was sitting in a remote storage area of the hotel? A courtesy email or text would have sufficed to let me know the scooter was delivered. Instead we wasted a full morning of a $175 per day rental.
Response: I apologize for the mix up this morning! Please know that your situation was an exception. Due to the cherry Blossom festival today, we had extremely busy day and the hotel was supposed to inform you that the Scooter was delivered. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past, but you have my personal commitment to improve the way we serve every customer. Until then, please accept my sincerest apologies.
Sunny Kifle: I contacted Express Mobility Services last weekend to rent scooter for my aunt who was traveling from out of state. I must say the customer service I received, such as the quick response, politeness and accommodating with short notice to have the scooter fully charged and deliver at the door. Definitely exceeded my expectations. I completely recommend to anyone to give Express Mobility Services a try!!!
ariam gebrehiwot: I rented a scooter last weekend form Express Mobility for the weekend and it was at my hotel when I arrived. It was clean and fully Charged. It was so nice having the Scooter at the hotel! The DC Metro public transportation were accessible. I did not have to worry about getting around to the Museums and National Parks. I was able to use my Scooter in Downtown DC also. I highly recommend renting from Express Mobility Services.
Kat 1964: Customer service was top notch. Easy communication and delivery of the scooter to our hotel. Made our vacation so enjoyable. Would definitely recommend Express Mobility for your rental needs in the DC area.
Response: Hello Kathy, Thank You very much of such great review!
Elizabeth Pura: Easy and excellent customer service. Looked for an electric wheelchair for my mom for a quick trip to DC last minute. Thank you for the delivery to our hotel (this was a plus). My family and my mother really enjoyed their short visit to DC. I’ve never seen my mother so happy and not feel like a burden by not being able to walk with the family. It was a great choice for us to rent and thank you for providing this service, which isn’t easy to find for senior citizens or people who have mobility challenges. We are truly greatful. It was a win-win for the entire family and my mom was able to enjoy the National Mall and see the White House with ease. It was also fun to see her learn how to use her wheelchair, we even did a trial run on our hotel floor. Can’t thank you enough. Thanks and God bless!
Response: We at Express Mobility Services are very happy to hear that you are happy with our service. We do appreciate you for sharing your experience with us. Thank You very much of such great review!
Luwam Berhane: I was very pleased with Express Mobility. Excellent Service!!! The scooter was waiting at the hotel on check-in. There was a problem with the battery while we were at the Museum and after calling about it we had a new scooter delivered to us within 15 minutes! I would certainly recommend Express Mobility to anyone who needs mobility help. Thanks again. Joanne, NC.
6. Washington Air Compressor Rental Co. - Hyattsville
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4.7
9 reviews
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Address: 4622 42nd Pl, Hyattsville, MD 20781
Schedule: Open ⋅ Closes 5PM
Telephone: (301) 277-1300
Business type: Construction equipment supplier
Steve Williams: Needed a Honda generator delivered. I am in Raleigh, NC and delivery was in Manassas. Wired transferred funds at 1:30 PM and the generator was delivered the next day! Incredible customer service! Well done John and Noel! These people are who you want to do business with!
Brad Le: Friendly and family like
Mario Avila: (Translated by Google) Heavy machine rental(Original)Renta de máquinas pesadas
7. The Home Depot - Washington
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3.9
1958 reviews
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Address: 901 Rhode Island Ave NE, Washington, DC 20018
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 526-8760
Business type: Hardware store
Sassy Sauce: I missed all of the after Christmas saw items. This location had a few products left over from Christmas but nothing I really wanted. Overall the store was neat and organized. I didn’t need any additional items for this trip, just preparing for next years holiday decorations.
Chaturbhuj bhojwani: Great shops for home goods, this is very big shop i have been going that HomeDepot for many years i was there very first day when they opened, biggest problem is coustmer service is very bad here i stud for help for more than 20 minutes before someone showed up.
Kev- keepingitreal: This Home Depot is very convenient if you’re in the Rhode Island/Brentwood NE DC Area. They offer a verity of products that can help you with your Lawn, Garden, Appliances, Painting, Outdoor Patio, Home Improvement, Cleaning Products, Tools/Equipment Rentals and many many more. I really Appreciate the help from a young male staff who was working in the Garden/Mulch area, he was very Helpful and Knowledgeable with assisting me with the products along with a young female cashier on the inside of the store. Now you can never get the help you need when you’re in the store aisles. Every time you asked a staff member who’s in the same aisle as you. Can you help me with something? Their reply seems to be, I don’t work over here and they don’t know who can help you..!!! Home Depot needs better training for their staff who’s working in the store aisles..
Bailey Cage: Unfortunately this was the first time I’ve been to a Home Depot where the staff was completely unknowledgeable. I had spent hours online trying to research the best products / methods for tiling my second-story concrete subfloor with no definitive answers, so I decided to head to the store and find someone to help me. Normally Home Depot workers are incredibly knowledgeable and helpful, but whoever they sent back to flooring to help me seemed to know nothing. He was able to show me where items were on the aisle, but he couldn’t answer a single question about how to tile my floor or what the differences and pros/cons in products were. It was incredibly frustrating and unhelpful, and I ended up leaving with a couple hundred dollars of products I later had to return. What truly upset me is that I did some more research once I got home just to find out the answer I was looking for is common knowledge in construction, but as someone doing a DIY project, I just didn’t know what terms I had to search for. For a Home Depot employee - the flooring specialist - to not know this is astounding.
jamesbowdenjr: This is the worst Home Depot is in the entire country. I am trying to get a door, but the store is unresponsive, the management is inept and provides no additional assistance, the associates are extremely slow, unknowledgeable of the products. The worst customer service experience I have ever had. I do not recommend this store. Please go to another Home Depot location.
Anna Lloyd: Desmond in the home and garden went out of his way to help us find something that 4 different employees had just shrugged their shoulders and said that even though it was available online they were probably out. Desmond knew exactly where it was and showed us himself, even though it was on the complete other side of the store. He really took customer service to the next level.
DAVID GILL: paint dept vert slow. When paint was done I was not told it was done. I came up to the counter and stood there waiting while emotes helped others. After 10 minutes he pointed at can. I said is that mine he looked at me like Duh.
Chanpen Tee: I came here for the kitchen cabinets project. The lady is so helpful and friendly. She takes her time explaining all the questions we have.
8. Lowe's Home Improvement - Washington
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4
1968 reviews
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Address: 2438 Market St NE, Washington, DC 20018
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 378-2500
Business type: Hardware store
Sassy Sauce: Great discounts on Christmas items as part of the holiday sale. I picked up Christmas stockings for under $5.00. There were fire pits on clearance as well. I like this location and they generally have the items I’m in need of for repairs or decorations, etc. The staff is very helpful as well.
Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.
Jessica Fullington: Today I went to the garden center for some outside plants. Yolanda was so very helpful! She was able to answer my questions, she even went and got me a cart so that it was easier for me to get the items I purchased to my car. It is so refreshing to have people who are pleasant and helpful at their jobs I will definitely come back to this location to get all the plants I need this spring! Marla was very helpful as well along with the young man who answered some of my questions about my plans. All around a wonderful experience!
goklt: Lots of materials here. Check out was fast. However good luck asking for assistance. Lots of associates are walking around but not helping customers. I tracked an employee down for assistance in moving materials from a high shelf to store level in the door section. He called two times for assistance to my aisle but no one came and he advised going to customer service. They called and still no help. Had to track somone down in a different department altogether. Crazy.
Chase Johnson: The employees here are courteous. But the wood cutting service they claim to offer is not available when needed. The store should just be candid that wood cutting won’t be available (or at the very least won’t be available at any specific time). I am a local DIYer (not a contractor). Before I bought wood I asked about cutting and was told it was no problem—buy it and then request a cut. I did. I was then told the lumber associate wasn’t available for an hour. I couldn’t get the wood (a single sheet of plywood I needed to cut in half) into my car, so I waited. After an hour, there was still no lumber associate, so the wood was never cut.
Annie Signorelli: I ordered a dishwasher with professional installation and the process from start to finish was completely nontransparent and unprofessional. The installation had to be rescheduled because the dishwasher wasn’t pulled down for pick up in time, and then when it was installed it was the incorrect dishwasher — not even the right brand. After several hours on the phone with the Lowes installation line, including being told multiple times that they couldn’t advance the process because they couldn’t get in touch with anyone at their own Lowes store, I called the store directly and was able to sort it out and get the installation rescheduled. A Lowes associate later told me that they don’t have the “luxury” of waiting on hold with the store which is what I had to do in order to ensure my order was completed. Finally the correct dishwasher was installed on the third attempt and I was told I could contact the installation line again to discuss compensation for the inconvenience. Again it took multiple attempts to even get an update on where my case stood, despite being told every time that I should expect a call back “by end of business” every day I called. When I finally got offered compensation it was for less than half of the amount I requested (I requested the installation service be refunded seeing as it took 3 attempts and I was the one having to set everything up because Lowes did not follow through). While I am satisfied with the product I am in disbelief at how difficult and unprofessional the process was with Lowes. I do not recommend purchasing appliances from installation from this store or using the Lowes installation services.
9. Sunbelt Rentals - Fauquier County
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4.3
35 reviews
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Address: 4597 Lee Hwy, Warrenton, VA 20187
Schedule: Open ⋅ Closes 5PM
Telephone: (540) 347-3291
Business type: Equipment rental agency
Matthew Ferrell: I was less than thrilled to find out after the fact there is no night drop. I had to return 100 miles away because of this because they close at 5. The jack was broken on my unit as well, but the had what I needed in a pinch. The employees were fantastic and I could not complain one ounce about them.
disney fan: Impossible to get anyone to assist. Do not waste your time.
my2centz: Really nice people and comparable pricing.
Joe Hakimi: it was bad at frisrt but then the after hour agent manager called me and went over the contract and help me out she the crew on a Saturday night and toke care of our issue thanks Abby for the hard work
Matthew K: Had what I needed. Excellent service, very professional.Thanks Amy.
Matthew Cruse: I rented a stump grinder here and when I had a problem with it they were able to get me an extension very easily. Good customer service!
Stephen Klawa: Reservations mean nothing here! After confirming that our truck could tow an 18 ft trailer and reserving it, we went to pick it up. When we got there they refused to rent it to us!
Response: Hello Stephen, We’re sorry to hear that you had a bad experience. Our goal is to ensure that all our customers receive the equipment and support they need. We've shared your feedback with the location's manager. In case we don't have your contact information, you may call the location (one more time) and ask to speak to Derek, the manager. We would like to make it right for you. Thank you, Sunbelt Rentals
Sam Casselbury: Good working equipment. Very professional and courteous employees. I am a returning customer for sure.
10. Rent-A-Center - Washington
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3.5
25 reviews
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Address: 2857 Alabama Ave SE, Washington, DC 20020
Schedule: Closed ⋅ Opens 10AM
Telephone: (202) 583-2052
Business type: Furniture rental service
Fantasia Bowser: I will NEVER use Rent a Center again! We were misled on purchasing a couch. Gave us one price on the contract then when we were almost paid off they decided to mention our price was only valid for the first 4 months. Very unethical they way they doing business.
Response: Your feedback is important to the Rent-A-Center experience, Fantasia, and we would like to ensure it is delivered to the appropriate leadership to address the situation you gave one star. Our Digital Care team has escalated the opportunity to your location's District Manager. Please contact our Solution Center at 1-800-422-8186 if there is any support we can help activate in the future. Thank you. ^Rent-A-Center Digital Care
Edward Gonzalez: I am a USAID foreign service officer, who needed temporary furniture. I decided to use Rent-A-Center. The staff were extremely friendly, flexible and made sure that I got what I wanted. The only issue to keep in mind is the delivery. One of my walls was slightly damaged. But overall, it was a positive experience.
Cain: Good place to rent furniture .Friendly staff and crew.
Response: We appreciate your review, Cain! Thank you! ^Rent A Center Digital Care Team
Reesie33 Jones: They are always short stuff and the females are rude and they will lie so you have to watch out for that
James Tinner: Ellectine
Response: Thank you for choosing Rent A Center, James! We hope to see you again soon! ^Rent A Center Digital Care Team
11. United Rentals - Canton Township
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4.4
7 reviews
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Address: 1600 Jefferson Ave, Washington, PA 15301
Schedule: Open ⋅ Closes 4PM
Telephone: (724) 225-6200
Business type: Equipment rental agency
Dr. Jason Kilgore: Excellent vehicle, excellent service, excellent vehicle quality, competitive price
Response: Thanks, Dr. Kilgore. We appreciate the feedback and hope we can work together again soon.
Mark Mikec: I like working with John Hunter. Always prompt and great service.
Response: Thanks, Mark. We appreciate the positive feedback and shout-out for our team. We're glad we were able to help you with your equipment needs and look forward to working together again soon.
Tom Tomastik: Very responsive to requests and communication.
Response: Thanks, Tom. Let us know if we can help out again next time.
Brian Smitsky: good service
Response: Thanks, Brian. Give us a shout if we can help again soon.
Alexandru Darii: Fast unloading,
12. Sunbelt Rentals
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4
38 reviews
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Address: 18900 Earhart Ct, Gaithersburg, MD 20879
Schedule: Open ⋅ Closes 5PM
Telephone: (301) 948-8808
Business type: Equipment rental agency
Brian Hiltbrand: Great selection, great service. The guy took the time to come outside and help me load my drywall carts and duct jacks onto my rollback truck. Thanks again
George W: Ask for Garret and Eric, both are so polite and helpful!I ordered over the phone and they have been so patient and answered all my questions and scheduled a timely delivery. Great experience with Sunbelt and will definitely come back for more and being my first choice for equipment rental!!
Keyvan Moussavi (KM): Garret at this facility has been instrumental at ensuring that we get the equipment that we need at exactly the time that the project requires it. He is prompt, professional, and for some reason answers his calls at 6 AM! Great assess for this company.
micheal mitchell: Awesome experience dealing with Michael and Aniah, they were both extremely efficient & got me in and out. Very professional location! 10/10 hands down!
Sean Leneghan: Ask for Garret! My wife and I are beginning a small project on our home here in Rockville Maryland, and we knew we needed a lift of some sort but were unsure of what kind. We went to the Sunbelt store in Gaithersburg with many questions and upon arrival, we were greeted by an energetic young man named Garret. We discussed our plans and he explained in great detail the different types of man lifts, the capabilities and what he thought was best for what we need to accomplish. Garret knows his stuff and he helped us out tremendously! Wonderful experience!
Sophia Morales: Fantastic customer service! Jared was able to answer every question I had and he went above and beyond all of my expectations. This has become my go to Sunbelt location.
Timothy Moore: Promised the world delivered nothing cost me a 60.00 an hour customer. I will never recommend or use this company again.
Matthew Demino: Very clean, professional, and friendly. Store was well maintained and the staff was very knowledgeable. Helped me out with my issue and will have a customer for life.
Mike McCary: This place is close to my house when I need to rent something this where I go. I also fill my propane tanks here, they charge for the amount they fill so you can bring you tank and top it off. It feels like they fill it more than the exchange locations because the tank feels heavier the the exchange tanks.
13. REI Co-op - Washington
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4.3
671 reviews
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Address: 201 M St NE, Washington, DC 20002
Schedule: Closed ⋅ Opens 10AM
Telephone: (202) 543-2040
Business type: Camping store
Michael Brown: As a company, REI should not inflict their political beliefs onto customers. That said, they carry good gear and this particular location is fantastic. Every time I have come here they have exactly what I need. The staff are friendly and helpful and generally knowledgeable. I don’t know who makes REI branded clothes and gear, but they do a good job.
Mike R: I like this store for so many reasons. First: they have excellent customer service. Today I walked in with my bike to get my flat tire fixed. A woman approached me and signed me in. Then a man walked up to me and asked if I would like to him to park my bike. I was appalled by this gesture. Second: This establishment has everything here. I mean like… leave that bike area if you want to. You will be buying anything from energy gel to underwear. Third: conveniently located right beside the metro.
Anne Probst: Thank you Jeremy in cycling for taking care of my bike I commute on. Haley assisted and was down to earth and happy. High five to Micah in footwear who helped me find a size in a scarpa I haven’t been able to find in stores in 4 years. He’s super knowledgeable and was connecting with all the customers. Thank you REI DC!
H Gill: Great store! love REI… but checking out here is always a 15 min wait. The checkout line moves at a snail’s pace, and the managers/supervisors don’t seem to care. I’ve seen customers put items down and leave out of frustration.
Rebecca Tolbert: Generally a good store, but the parking situation is currently very weird. You park in the parking deck and then have to walk all the way around a whole city block because they have blocked off the elevator and stairs. So, you drive into the parking deck and then have this surprise journey ahead of you, through a sketchy alley and everything. Just wanted to give other customers a heads up!
R: Oddly enough they aren’t dog friendly yet I saw a pitbull walking around without a service vest. The area around is horrendous, good luck finding a parking spot. Really disappointed that REIs aren’t dog friendly yet their competitors REI and Bass Pro is.
Bogi Yohannes: Many thanks to Tim in the bike repair department for excellent work fixing my brake line and coming up with an alternate way to fix my broken basket being held by zip ties.Tim took the time to really give great customer service and make it an amazing experience.Thank you Tim and REI for the best bike department.You guys rock to keep us rolling.
14. United Rentals - Baltimore County
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4.8
37 reviews
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Address: 1709 Old Sulphur Spring Rd, Baltimore, MD 21227
Schedule: Open ⋅ Closes 7PM
Telephone: (410) 242-9600
Business type: Equipment rental agency
John Oertel: Very timely. Jason Adams, our rep, made sure to make quick turnaround for our project. Total professional.
Response: Thanks, John. We appreciate the positive feedback and shout-out for our team. We're glad we were able to help you with your equipment needs and look forward to working together again soon.
Alex Sirko: Wayne Wanless is extremely helpful and responsive! Really appreciate his help with everything
Response: Thanks, Alex. We appreciate the feedback and opportunity to work with you. Let us know if we can help out again soon.
Jessica Warner: CJ Cain is an amazing salesman. He makes every transaction seamless. I wish all my vendors had a CJ Cain to represent them.
Response: Thanks for the feedback, Jessica. Appreciate it! Let us know if there's anything we can help out with again soon.
Zack -: Jodi my sales rep is always helpful even with all of our last minute requests.Great service!
Response: Glad to hear it, thanks Zack. We appreciate the feedback and your business. Let us know if we can help out again soon.
David Norman: I would never rent from here. I was looking to rent a mini excavator and calling around to get prices from everyone in the area. The united rental person that answered the phone was Anthony was definitely the rudest person i talked to all day also they are about 100 dollars more a day then there competitors. So thanks to Anthony you lost my business.
Response: Thank you for bringing this to our attention and we’re sorry you didn’t have a good experience with our team. If you have any additional feedback or information please email candrews@ur.com or mwiktorek@ur.com
Edward Pressley: Great service and communication from driver.
Response: Thanks, Edward. Give us a shout if we can help again soon.
Handy Contracting Services: Our Account Rep is great. She always has information and answers to our needs.
Response: Thanks, Handy Contracting Services. We appreciate the positive feedback and shout-out for our team. We appreciate your business and hope we can work together again soon.
Gary Czajkowski: Quick answer by phone. Quick confirmation of the correct equipment and delivery
Response: Thanks, Gary. We appreciate the feedback and hope we can work together again soon.
