Best Business In Street Services Telephone Washington Near You

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1. DHS Economic Security Service Center

51 reviews
DHS Economic Security Service Center
Payment
5
National
5
Scam
5
Customer Service
5
Hours
5

Address: 645 H St NE, Washington, DC 20002

Schedule: Open ⋅ Closes 4:45PM

Telephone: (202) 698-4350

Guy: Government office


Review: "... they talk to customers in or on the phone, especially on the phone."

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Faux Real: These people are miserable and DONT CARE ABOUT PEOPLE. If you hate your job quit. No help on the phones or in person. You will get 3 parts aditude and 1 part bad customer service. Either the agents are nice and unhelpful, or can help you but wont and are having a bad life or hate their job, or you, I havent figured it out yet. There is no accountability for how they talk to customers in or on the phone, especially on the phone. Who watches the watchmen.... no one, now hold for the next agent who won't help you, frustrate you, and make you want to hang up after being on hold for 30 minutes plus, getting transferred to anyone who cant help. Also agents, talking over customers or just waiting for you turn to regurgitate your training or a piece of paper is rude and callous. It should not be an us verse them mentality when your asking for help

Vreanna Valaysia: I was afraid to come here because the reviews, but once I got here it wasn’t busy at all. The workers were helpful too. Took 20 minutes.

Mes Hope: They don't answer the phone I have been calling for over a week every day and they put me on hold for many hours and they never answer the phone rather they hanged up on me. When I go in person the employees are very rude, nasty, lazy, unprofessional men and women. Most of them needs to be fired and the mayor need to restructure these social service agency. Oh nevermind the mayor is no different herself, they are the reflection of her administration.

renee tate: This place is horrible they need to learn some customer service some respect like they treat you like you nothing there

Baria Teferi: I feel sorry for the people who have to go to this office every day. A simple paper work takes days to be processed at this location. The public service in developing countries is much better than this location. I went there to drop off a form for someone and after I waited there for 2 and half hours, they had to kick everybody out calling the security because the time was 4:45 pm. During the waiting, only one person was working while 4 others were chatting and laughing. Unbelievable!!! I was always against the idea of technology replacing these types of jobs in a couple of years, after my experience at this particular location, I think it is the best idea. The employee st this location treat the people as their enemy when the are the reason they all have jobs. I don't even know how they find those employees because everyone in the building has the same DNA.

Jay Destine: I was furloughed for a whole month due to the government shutdown. However, I had to apply for food stamps and when they gave me the paperwork I had to go location 645 H street which I couldn’t due to renovations. Walked up and down the street for 20 minutes until I got frustrated and ask someone and they directed me to the correction which is around corner which I would have never known. They have no signs at all so how would anybody actually where the location is. Went in there and these employee are GHETTO FABULOUS!!!!. And I really mean it gave the girl my ID and she still spell my name wrong big as day. Stay in school cuz these folks that work for the District Government, need more then training. During our furloughed these folks hurts us instead of helping employees that was furloughed from the Federal Government, thanks for nothing and get more then training and then use your common sense and common courtesy. The next you would never know who a person is treat them with kindness. Remember one thing you work for the Mayor, and you really make her look BAD ✌🏽

Melissa Rizio: Its been almost 2 hours and I've moved about 10 paces. When is this place going to overhaul its internal admin issues, not the building itself. 13 years and no improvements. Recertification should be online for everyone, especially chronic conditions. The employees here act like they are doing everyone a great favor.

Elizabeth's Shoe: The wait is long but not as bad as the case managers. I met an African American lady who simply did not give a damn about acknowledging my presence and that would’ve been fine had she not be talking with her co workers very causally, taking breaks and even laughing. She would then come back to work on my case and then back to chit chat. She was talking for about 2 minutes with her colleague when she decided to look at me and said “you can go now”. I got up and asked “am I done” and she responded “umm hmmm” and quickly resumed her fun convo. #Unprofessional.

Linda Johnson: I been on hold for 3 hours and still have yet to talk to someone.

Tina Smith: If I could give them a half of a star I would...Its a shame how they treat people in that place..I got interview there before by some guy name Max terrible!! first off he call it the food stamp building and I'am like what this is DHS people come here for other reason then food stamps and he was very ignorant he could'nt answer no questions I was asking and then I guess he call he self trying to be funny and gets his supervisor she was even worst..I really hope that one day they or one there family members don't need assistant because KARMA is no joke and god has a way of humbling people...

2. U.S. Secret Service Headquarters

34 reviews
U.S. Secret Service Headquarters
Payment
5
National
5
Scam
5
Customer Service
5
Hours
5

Address: 950 H St NW #7800, Washington, DC 20223

Schedule: Open 24 hours

Telephone: (202) 406-8800

Guy: Government office


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Haylen Mead: This is the most successful domestic terror organization in existence.

ContactUSSS Lawenforcebreached: Hi my name is Mark Shallit and I've been trying to report a secret service impersonation for 4 years now I'm a victim of eight attempted murders only for protect you guys are good for protecting my country when they impersonated a secret service agent evidence on Mark. S h a l l i t. 902 and Instagram. Calm and without and without the spaces in between the name first and last so they all together

Gene Spanos: As an official counterpart during four presidential movements a;ll agents were great to work with. I also want to pay my respects to S.A. Nole Remagen and his family. Rest in peace Marine.

666: I wish Special Agent Rodney Wellman a full recovery. God Bless Gary J. Byrne, former secret service air marshal and uniformed division special agent. God Bless Special Agent Robert Caltabiano, and all that protected Timberwolf.

Mark Shallit: Two secret service I need you guys to send me the homeland security report due to LAPD impersonating a secret service agent on 9 16 2017 but them in a planned attack to the White House for 30 years it's on court documents where it took place in my probation office and I will be sending you the pictures of it on the probation report but LAPD connected to my modem illegally but involved

J.maurice C: IBLEIVE AN HOPE THE UNITED SECRET SERVICE REALLY TAKES CHARGE AN DOES TAKE AWAY PRESIDENT ELECT TRUMP AN ALL FAMILIES COMUNICAIONS TO OUTSIDE LINKS OF SOCAIL MEDIA AN OUTLITS !!!! PRES ELECT TRUMP CAN DO HARM TO OUR AREADY GREAT AN STRONG NATION AN TO THOSE ABOARD AS WELL AN ALLIES AS WELL!! U.S SECRECT SERTVICE SHOULD REMOVE ALL ACOUNTS ANM ANY ASSOCAITED !!!!! ON WOULD HOPE BECAUSE THE U.S SECRECT SERVICE AN ALL BRANCHES OF MILITERY AN CIA ARE THE BEST OF AN DO WHAT IS TO BE IN ASSURING OUR FREEDOMS AN LIBERTIES AS WE ARE THE FREE NATION AN THUS HOPE TO. SEE THEM DO THIS WE DONT NEED LATER DOWN THE ROAD AT OR STAT OF UNION AN MONTHS AFTER OUR OWN NATION ATTACKED ON OWN SOIL DO TO ALT RIGHT GROUPS OR THUS COMMUNITIES OF HATE KILLINGS ON OUR SOIL AN MISS I.D OF PERSONS WHOM MAYBE DISABLE KILLED OUTTA FEAR AS NOW HAS RUN RAPID IN OUR CITIES AN H.S AN COLLOGES AN UNIVERSIES AS WELL AS MALLS AN PLACES OF WORSHIP THE BIGGEST OF ALLPERSONS OUTTA FEAR THEY BE TAGETED OPF THEIR RACE AS WELLIS VARY REAL ONCE AGHAIN IN THESE UNITED STATES AS IN CALI , SEATEL . LAS VEG . HUSTON , WICON , NEW YORK AN MANY OTHER PLACES !!!! PLEASE STOP THE HATE AS LAW ENFORCMENT THERE NEEDS TO BE AN EXCUTIVE ORDER OF ALL LEVELS WAR ON HATE ABOLISHED IN OUR GREATG NATION THJESE UNITED STATES !!!!!

Cagatao Cagatao: luck us we were able to get a room across from the secret service bldg that protects our beloved president of the U.S.A.....!!!

Koru: They kicked me out. Apparently you're not allowed to run into a building yelling Allahu Akbar!

Peter Nguyen: Great building, great staff, great everything. Can be a little awkward sometimes but still very cool.

Eeger Ray: Very nice people. Repeat the question over if they dont understand. Very polite employees.

3. U.S. Department of State

65 reviews
U.S. Department of State
Payment
5
National
5
Scam
5
Customer Service
5
Hours
5

Address: 2201 C St NW, Washington, DC 20520

Schedule: Open ⋅ Closes 5PM

Telephone: (202) 647-4000

Guy: Federal government office


Review: "I am very impressed with the services of the Department of State."

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Henry Myers: Not sure the State Department lost my FOIA mail, USPS lost it, or it was stolen. Ask Barry? Seems to be DNA from a family on a jacket way to small for Barry.

Ahmed Sakr: I sent 3 emails over the past couple of weeks because i have a problem with my visa and i didn't get an response!!

Waldo Labuschagne: I am very impressed with the services of the Department of State. They helped me in a special and dignified way.

David Skvirsky: Customer service is absolutely trash. Rude and ignorant people on the phone, trying to get a hold of them for a emergency passport appointment for a family member in critical condition overseas. Fix your customer service, the way their customer service representative treated us over the phone tells me they’re uninterested to help, uninterested to provide information and an appointment. Can’t treat your taxpayers that way.

Isaac Oguji: High-security outfit. You don't get in here without your ID. Several past African leaders and great heros on display at the open museum. It's a huge facility with several offices and board rooms. Cameras are not allowed where there is presence of security agents. I like the fact that all countries with relationship with the US have their flags on display at the exit bay.

Gavin68: I went on a tour of the Diplomatic Reception Room recently. It was an overall nice experience. The reception room is very nice and has many wonderful artifacts. However, the tour ran a little dry at times. But it is a nice tour for anyone who is interested.

J P: Definitely worth the visit! The Benjamin Franklin room is absolutely gorgeous with the 21' ceilings. Exquisite furniture. Magnificent paintings! Thank you!

Marie-B CDA: Sumptuous rooms with many original furniture, paintings, and objects which were the witnesses of the US birth.The view from the balcony is very pleasant.

Eugene C: My favorite tour in DC. The 8th floor is the reception rooms for foreign heads of state. Museum pieces at every turn from the table used at the signing of the treaty of Paris to original portraits of George Washington. Reserve through your congress person.

Ed Sager: Diplomatic reception rooms is a very worthwhile visit. Amazing collection of American antiques. Beautiful place to visit.

4. The United States Mint Coin Store

36 reviews
The United States Mint Coin Store
Payment
4.3
National
4.3
Scam
4.2
Customer Service
4.6
Hours
4.5

Address: 801 9th St NW, Washington, DC 20220

Schedule: Open ⋅ Closes 4PM

Telephone: (800) 872-6468

Guy: Federal government office


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The United States Mint Coin Store: what do users think?


Madalyn Cook: Had a fraudulent order, called and the agent kept insisting on an order #, since I didn't place the order I did not have one, I had canceled the transaction through my credit card. Simply trying to make sure it did not get filled, she was very rude and stated it was cancelled already and hung up on me.

Theekshana Fernando: Did not get fair and courteous customer service as a person of colour. The white people that came in after me were spoken to and treated so much better than I was.
Response: On behalf of United States Mint, I would like to apologize for the unpleasant experience that you encountered in visiting our store. It is the Mint’s mission to ensure that all of our customers are treated equally, with courtesy and respect. We will take this opportunity to revisit staff training and customer service engagement.

Robert: Visited in 2008 and purchased a fantastic 2008 Bald Eagle Clad Half Dollar Coin

Chris Byrne: Hit near closing on a Friday. I feel (coin store) inventory would have excited me more if knew more about coins. So that's my shortcoming, not theirs. I lean more to unusual or even freakish coins like UFO Canadian coins , etc. The distinction between vintage and mint location of more "common" looking coins doesn't flaberghast me a lot. Guy there seemed serious minded and knowledgable. It's always a plus in ANY sort of biz when staff knowledgable.

Brett Powell: I got what I was after (a year-based collectible souvenir). There were no tours available, but we were only after the shop. Prices were good. Kids were given a small, free gift. The staff could have told the kids about the coins and the process for hours, if we didn't have to get away.

christopher geoghegan: I have purchased many coins from the DC Mint store over the years, even when the satellite store was in Union Station. The staff are generally friendly, helpful, and knowledgeable about the products. There is no sales tax on the item, so it always seems like a discount to the price.

Dustan D: It is just a very small store available to the public I didn't believe the reviews but yes no tours here. Very nice guy running the counter and very helpful. Tours for coin making in Philadelphia or in DC tour the paper money at the Bureau of engraving and printing down by the Washington monument.

carlos fuller: This is a great location to pick up mint coin sets. There never a line and No museum to walk though. Just walk in turn to the right and there is the counter. The service os first class I had time to examine a few different sets before choosing a few.

Ethan Stein: Decent store selling coins and bills from the mint. The selection was decent but it was very over priced for everything and certain things have a premium, don’t waste your time here.

Henry T.: Great staff, nice little hidden shop to get great new Proof Sets and all manner of proof coins. A great place to stop if you're a coin collector.

5. The Arc of the United States

8 reviews
The Arc of the United States
Payment
4.2
National
4.4
Scam
4
Customer Service
4.3
Hours
5

Address: 1825 K St NW, Washington, DC 20006

Telephone: (800) 433-5255

Guy: Disability services & support organisation


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Darren Pasha: Worse place I have worked for. I was under supervision of Mathew Boyer and I soon learned even previous person who had my role was always stressed and did not stay long. This company is not Something someone should invest in for their career.

Traci McNeil: The Arc of the US provides leadership, education, and advocacy to promote the full inclusion of individuals with intellectual and developmental disabilities.

Jennifer Hickman: I have worked with the ARC of Northern VA and the ARC of Loudoun and they have been an invaluable resource.

Jennifer M: Wonderful people serving the needs of others

Clarence Cobb: CLARENCE. COBB

babs bass: XJobs and

6. USDA Economic Research Service

1 reviews
USDA Economic Research Service
Payment
4
National
4.6
Scam
4
Customer Service
4.9
Hours
4.2

Address: 355 E St SW, Washington, DC 20024

Schedule: Open ⋅ Closes 5PM

Guy: Government office


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Andrew Crane-Droesch: Decent selection of snacks in the vending machines.

7. United States Postal Service

103 reviews
United States Postal Service
Payment
4.3
National
4.9
Scam
4.8
Customer Service
4.9
Hours
4.4

Address: 6200 North Capitol St NW, Washington, DC 20011

Schedule: Open ⋅ Closes 5PM

Telephone: (800) 275-8777

Guy: Post office


Review: "But God forbid if you call and speak to those in the office."

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Sean Thomas Augustine Ferro: I can’t speak for the whole facility, though was riding my bike past this location and as I passed a postal worker was heading to his car parked on the street. He smiled and wished me a great day. I exchanged a kind word in return and in that moment felt instantly uplifted. Sometimes little interactions like that can really turn around an otherwise challenging day. Feeling grateful for this local USPS branch

David david: I would like to say to all the employees of post office in general to look where they leaving the mail if is in the correct address. They left my mail in the next door or next 2 doors. Is like really? Why do they hire people that won’t pay attention to what they doing. I had my package delivered and wasn’t there at the address they might left it in the wrong address and I never get the package and all my mail aren’t delivered to my address. Can you please check the address before leaving the mail or how to fix this issue because is really annoying I’d like that issue to be fixed PLEASE!!!

ASK Dee Fair: Just left this location and after standing in line a few minutes the female working behind the counter makes an announcement cash only....no sign visible etc...I went to the Takoma Park location and was advised this is a regular occurrence at this location however it's a game they play to do less...if they don't want to sit and work quit someone will replace you...management needs to handle this appropriately...asap!..Ask Dee Fair Common Sense 101/you tube.

Crystal Brown: Our regular mail carrier is great and the person at the window is usually nice. But God forbid if you call and speak to those in the office. Rude, rude and ruder. No manners or customer service etiquette at all.

Andrea Rodney: I have been having problems with this post office for years now my God I have never seen such a unprofessional dirty place before treat there customer as if we are there asking them to do something other than there job that they went and applied for, this behavior is unacceptable. went there to pick my packages up after my tracking information shows that they has been delivered there, gave them the numbers she went in the back just has she walked away I decide I was going to check my post office box where she and the supervisor was standing talking. she said I to him I found her mail then she asked him what was the problem, as she walk back out and tell me there was no mail and that she cannot find my mail with the tracking number, that I should call ups for them to give me there tracking number so that she can look it up

Maseh Berri: The post office attendance (the bulky elder guy) is the slowest officer I ever met, he uses upto 20 min per client, and is not flexible at all. Please if u want a quick service DO NOT COME HERE. But if u have the hold day, then is the place for u.

Katorra Christina: Adding to the 1 star ratings. I’ve never had any problems before receiving packages until recently and it’s unrelated to COVID. I believe there is either a theft problem or supreme inefficiency, both have caused me a loss of time and money. If you call don’t expect any help. Someone actually hung up on me while I was mid sentence explaining my package was never delivered even though the person said they did on two separate occasions.

David Askew: Have not received mail on the 4000 block of Kansas Ave NW in 3 days. I was notified that the package I was expecting was just delivered. What a crock of_____! The reason I know for certain that it was not delivered was the fact that I was sitging at the front door, no mail person came even close to the building. What that person probably did was stand at the mail truck and scan it as delivered. A bull____ way to run a mail route.

R.Derrick Thomas: Would give it zero stars if possible. Ive had the same experience as many others... Rude staff; a phone line which is never available or picked up; long lines because the desk staff chats casually behind the glass with coworkers or engages with gossip with customers after their transaction is complete. I've also had the mysterious "delivery attempted" notice come via email with no physical notice at my front door and while I was sitting at home waiting for the package. The USPost Master needs to take these complaints seriously.

Preston Bays: Gave two stars because the post office employee was nice and polite. Website says this location does passports, but that is false. Brought our infant and was a complete waste of time. FYI the 900 Brentwood Road NE Post Office does, and also allows walk-ins.

8. United States Postal Service

130 reviews
United States Postal Service
Payment
4.3
National
4.8
Scam
4.6
Customer Service
4
Hours
5

Address: 2833 Alabama Ave SE, Washington, DC 20020

Schedule: Open ⋅ Closes 5PM

Telephone: (800) 275-8777

Guy: Post office


Review: "They never pick up the phone it's sad"

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Judy Farouk: I have been coming to this location for over a year now. Each time I come I always have a good experience. I only use their money order and mail posting services. I must admit, there is usually only one person working on this site and sometimes it is closed outside of scheduled closing days, but overall it's fully operational. I was there yesterday getting my money order and sending off mail. The person working was very approachable and nice. People love to post bad experiences and hardly ever post the good.

Vanessa Howard: This is one of the worst Post Office I have been into in this country and I travel a lot: I asked a question and had to explain to the worker that I simply was trying to make. decision to ship priority or express mail depending on the price she directed me to get an address label for express mail and they had no labels on the counter I was so disappointed with the service that I drove to the NW side of town where the service was a little better but not great the lady at the left end window at Frederick Douglas Station had attitude upon opening at 9.01 she is getting paid to give service but gave more attitude I see why they have a low rating I’m visiting from out of town and this will be my first and last time here .

Tanya Wright: Arrived there at 08:55 and at 09:00 a lady unlocked the door, I was first in line, I said "Good morning to her" and she responded in kind, "Good morning!" Next I went to wait in line, as I stated I was first in line and a lady helped me. She was stocky. I wouldn't say she had an attitude but she wasn't all that friendly either, she helped me achieve what I set out to do which was simply to mail a package. She took the package through the glass, then went over to her computer and printed out my receipt and handed it to me and I asked her if that was all I had to do and she answered "yes" and I was good to go! Was in and out in about 5 minutes!!! My experience today was pretty excellent compared to the 118 mostly bad reviews I've read about this place. Please mind you, I was at the Frederick Douglass post office. My advice, get there at 09:00 (9am) if you possibly can, first thing in the morning before all the people come and the lines get to forming! I went with a positive frame of mind, I was gonna get nasty UNLESS they got nasty with me first. I was nice and they were too. Thumbs up today, Frederick Douglass station! :)

Mystekque Townsend: Help is definitely needed. It's always one employee making everything super slow. One young always has an attitude when receiving help.

Vivian Delgado: Look who works there. Enough said. Lower your expectations and raise your level of acceptance when doing business at this establishment . Sad to say but profoundly true.

EricKang Film: didn't have any issues with mail carriers. However, the facility has a lot of issues. This location has a long line of customers most of the time, and the reason is not customers, but the clerks. They are in slow motion, giggle at each other and having chit chat while working. Basically, they create the long line of customers. Sometimes, only one clerk deals with all of the customers which takes at least 30 minutes for my turn. My last experience was legit. The door was locked during the lunch hour without any note on the front door. Some people were waiting, however, I left. Well, I know this google review would not give any change since they have a strong union. This is all I can do as a civilian against strong federal employees LOL

kissesfrmgi: they always have attitude, they don’t bring our packages to our front door. me and my mom went up there 3 days in a row because my package hasn’t came yet and they claim they don’t know where it’s at. they deliver stuff whenever they feel like it and that’s mostly around 8pm. They need new people to work there and new drivers that will actually want to do their jobs!

Eric: All I have to say is that once the population that lives here changes, they will not have as many issues. Unfortunately, people who have paid for services, products, life-saving medication or what ever services have to deal with these kinds of problems. I have never in my entire existence had to deal with a federal program and their staff that can't deliver packages on time—just baffled.

Daniel Simon: One of the worse usps I’ve been in. The line is always long and the workers don’t move with any sense of urgency. The see 30plp line and will continue to move in slow motion while laughing and giggling with each other. Extremely POOR customer service.

Greg Raines: Currently have 8 packages being held hostage here and keep getting told to come back later. Don't ever purchase a box at this location. Staff is extremely lazy and unprofessional. You can't get any deliveries that are made the day of. Always have to wait until the next day, no matter how early the delivery happens because they only sort packages once a day. Even if they're fully staffed. Truly a terrible location. Only helpful person is the tall guy with dreadlocks. Everybody else seems to hate their lives.

9. United States Postal Service

91 reviews
United States Postal Service
Payment
4.6
National
4.4
Scam
4.1
Customer Service
4.7
Hours
4.6

Address: 2000 14th St NW Ste 104, Washington, DC 20009

Schedule: Open ⋅ Closes 5PM

Telephone: (800) 275-8777

Guy: Post office


Review: "Good luck calling and getting through to someone."

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Catania James: Since moving to D.C. in 2019, I have seen this post office go through a couple staff changes. I think it’s been a positive thing!! Today (Sat, 12/11/21) I have received the best service to date!!! There were 3 women behind the counter and they were professional, courteous, knowledgeable about the services and gave prompt service to everyone in the line. When I first entered the post office, I was a little nervous about joining the line however they had the line moving in an efficient manner. I waited about 5 minutes. they were also clear with the customers about which register took cash only and patiently assisted customers who were sending packages internationally and helped them refill out paperwork that was illegible or filled out incorrectly. I hope this post office keeps this configuration of staff!!

James Arrington: Most of the time it's a good experience. This time not so much. The postal worker kept making the same mistake even after I repeatedly told him what was wrong.(4 times to be exact).Almost like it matter Even after I told him I was on a short break from work. Finally someone else stepped in and corrected the problem. It is my belief that he thought I was wrong and there was no way he was

Shalin Nohria: The location is great, the service is awful. I literally heard the employees laughing about how they sent someone away when they could have helped. New management is definitely needed.

Jordan Bickham: I arrived at 9:10 to drop off a prepaid label package but the doors were locked. Me and other people have been waiting and watching as the people inside ignore us even though they are supposed to be open at 9. It’s now 9:30 and still nothing. Absolutely horrible USPS!

Kyle Barrett: This has got to be one of the worst post offices. They are incredibly rude and unhelpful. Usually they'll refuse to help and direct you to the self-service kiosk. Today there was no one at the window and a line at the kiosk. Good luck calling and getting through to someone.

Kelly Shurtleff: The USPS is a disgrace!! It should be abolished and charged with racketeering. They charge for services that they do not provide in good faith! They now want more money and want to do less! They tell you to pay more money for Priority services (not guaranteed) and NEVER come close to delivering on time. What the @#$@# are we paying for??? they cannot be held accountable like almost every other business. You cannot sue or take any legal action!!! AND THEY ARE NOT A FEDERAL GOVT. BUSINESS!!!! how can congress allow this to happen with repercussions??? Now you cannot even file a missing mail for at least a week!! What a joke on the American public!!!! write you congressman and demand changes!!!!

Jessica Hsu: I almost didn’t come here because of the reviews, but had no choice. I was here at 1:36pm on Thursday. Clerk 12 was helpful and kind. My two other packages with pre-paid labels were scanned promptly. I had a positive experience at this location.

elijah: I didn’t get her name but the young lady working around 11am on June 17th (she was working the register to the left as you face the registers) was super helpful! I was shipping a package and she had me out in under 5 minutes. I’m in a wheelchair and she informed me that they finally fixed the handicap button for the door so I just had to hit it to get out. I don’t know about all these negative reviews but I firmly believe just be nice to folks and you’ll get the same back. So sorry I didn’t catch your name but thanks for making my experience great!

Oancea Marcela: 9:41am supposed to be already open and working, it’s about 15 people waiting for them to open the door, I can’t believe this can actually happen on a regular day looks like people here work by their own working schedule. Worst experience ever.

Lorena Barito Rayran: I received there the worse customer service in my life. Two of the staff team are very rude and disrespectful. I have to go two times per week and I have to ask if we have mails because we work in a non-profit and we received a lot of corresponde and they don’t do it their work... they always told us that “if you don’t see a yellow paper in the box is because you don’t have more mails” but it’s a liar because more than one time we don't have anything in the box (and we don't have the yellow paper) and we ask inside and results that we have a box with a lot of correspondence! So it's not ok be rude with the customers and I only want patient and a good customer service because trust me... I am doing my work too! I hope, really hope that someone, some boss read this review and understand my situation.

10. United States Postal Service

118 reviews
United States Postal Service
Payment
4.5
National
4.7
Scam
4.1
Customer Service
4.7
Hours
4.6

Address: 400 Southern Ave SE, Washington, DC 20032

Schedule: Open ⋅ Closes 5PM

Telephone: (800) 275-8777

Guy: Post office


Review: "No one on my street has received mail in a week."

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Evelyn Sands: This place needs to be under investigation. So, I receive a text message stating that my package can’t be delivered because my home address is incomplete. Guess what? I click on the message just to see that it does state my correct address. However, I now have to pay a $3 redelivery fee to have my package that did have my correct address on it sent to me. The supervisor needs to be thoroughly looked into because I smell FRAUDULENT activity.

Onika Maraj: this place could care less about other people's mail or anything for that matter. I called them a day ago after they didn't deliver my package, they said they would re-deliver today 04/05/21 & STILL my package is not here. this is very sad. the mail lady is ghetto, when I called yesterday the lady I spoke to had another lady on the phone or in the background (which was the mail lady), she was yelling acting like it was my fault why my package didn't get delivered lol this place needs to be shut down. this location per say. its very sad that people spend their money & then this specific post office keeps the packages. they don't do their job.

Joe Bryant: This location has a number of issues that need to be resolved. It needs a complete renovation as the post office looks run down and unsanitary. It always opens late. The staff is very unprofessional and lacks customer service skills. There is no accountability

Jean Ridley: THIS IS THE WORST AND DIRTY PO AND MUST BE SHUT DOWN FOR 6 MONTHS TO DO A COMPLETE INVESTIGATION ON MIS-DELIVERY MAIL AND STEALING MY PACKAGES. LINES ARE ALWAYS OUT THE DOOR WITH 1 CLERK AT THE WINDOW. I TAKE MY MAIL TO NW TO MAKE SURE IT WILL BE DELIVERED SAFE AND ONTIME. THIS PO NEEDS TO BE EXPOSE TO THE ALL NEWS CHANNELS.

Paul Bradley: Please shut this place down my package was stolen by the mail carrier and i payed for two day shipping it never showed up then i went to the post office ask about it they say the carrier still has it so its been stolen for sure im going to email the news and the mayor

Er Mahoney: The PO located at 400 Southern Ave SE WDC, is consistently closing early and not opening on time. The have no money orders and no stamps. How is this possible and why is this tolerated? USPS, please correct this issue.

Kendra Jones: The Worst Post Office In DC!!! Today is the 5th day that I am still without mail, The mail carrier haven’t been here in days, I called up here and they said “Oh we have a delay, the mail carrier will be there today” STILL NO ONE.So I went up there and the lady at the counter was rude and said “I don’t know, call this number” she gave me the same number on the website LOL this place is sad! So Day 6 and still waiting on my mail. If it don’t come today I will be contacting HR, hopefully that works.

Dayshawn Simms: VERY UNPROFESSIONAL! I came to this post office on a Saturday morning around 10:53 am. The hours of operation for Saturdays are supposed to be 9 am-2 pm. When I arrived, there was a sign on the door that stated they were closing at 11 am, but the door was already locked SEVEN MINUTES BEFORE THEY WERE SUPPOSED TO CLOSE. An employee came to the door to let me know they were closed, VERY RUDELY. This was a complete inconvenience since Saturdays are the only days I can get to the post office. It shouldn't matter what area we're in, we deserve some quality customer service and people who actually want to work. This needs to be fixed ASAP!

K B: Lived in this area my entire life, 30 plus years. Hands down, worst mail service in the area. I get so disappointed when I order online and it says USPS is the carrier. This location always uses the excuse/lies stating they couldn't access the location, when they never even tried. They don't follow delivery instructions. They also don't update your tracking info, so you have no idea when your package will arrive, increasing the chances of theft. And don't get me started on the in-store service. From standing in line unnecessarily long, to providing your ID and getting someone else's mail. To make it worse, USPS doesn't give a cr@p.

Tish Double-U: Wish I could give this place a zero. They deserve it. Terrible. We go days without mail service and only live 1.0 mile from this dump. Would not recommend. 0 out of 10. Unprofessional. And only ever one lady working at the desk.

11. United States Postal Service

54 reviews
United States Postal Service
Payment
4.6
National
4.2
Scam
4.9
Customer Service
4.9
Hours
4.4

Address: 45 L St SW, Washington, DC 20024

Schedule: Open ⋅ Closes 5PM

Telephone: (800) 275-8777

Guy: Post office


Review: "... minute parking available at this location (in a lot--not street parking ..."

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Diane Gremillion: This location is perfectly adequate for basic postage issues, and I saw many people coming in for passport pictures. They very adamantly would not allow hand-stamping envelopes for our wedding invitations. We ended up driving to Roselyn where they were more than happy to accommodate hand stamping

Jane L: I stopped by to drop off a prepaid package. The post office had three service reps and a manager on a Saturday! The manager was available to answer any questions people waiting in line might have which was super helpful. The line went pretty quickly and everyone was very friendly. My package arrived at its destination on time.

Sharry Dhanoya: I’m not sure why the reviews are so bad for this USPS location. Yes, the lines are long, but that’s expected bc the USPS shipping rates are less than UPS and FedEx. I’ve used this post office location multiple times and have received good customer service. Mr. Anthony is a gem— very pleasant to deal with, he apologizes for the long lines and thanks you for your patience. My packages were delivered in a timely manner without issue. I’ll be returning here again.

Becca j: I never received my 7 packages and no one was able to help me. I was given a number for supervisor, called it multiple times and it does not work.

Cam Napier: Horrible USPS location. Was one of two customers and waited 14 minutes while the staff shouted at each other in the back. When they finally got to me, the cashier ripped the tape off my package (also ripping my packing label) another employee told me to put on my package. She then told me to leave since I now had nothing to ship. Never been treated this poorly by any employee at any USPS ever.

Alexander Kneeland: After a month of contacting them because I didn't receive my package, I got an impatient, unprofessional, and rude phone call telling me they will do nothing more to find the package they lost. When asking for clarification, the employee just repeated the same jargon loop again with a more hostile tone each time. This location is obviously not dedicated to service and I will make sure to remember how I was treated for a long time.

Melissa Curling: There is man at this location that was incredibly rude to me and several other women in line. Not one of the employees was wearing a mask in the main mail room that helps customers. I took a few packages out to the PO Box area to package them and get out of the way of all the other people, considering the requirements to social distance, and the man came out without a mask on to yell at me for stealing the envelopes. He then proceeded to tell his co-workers how dumb I was. It was a terrible experience and I will NEVER go back to this location.

Sherise: Absolutely horrible even though there is a line customers can freely go up to the counter whenever they please. I stood in line waiting while both female cashiers flirted with a male customer That was able to walk freely back and forth to the counter while both cashiers took their time helping him. Just horrible. Will rather drive out to MD or VA where I know I’ll get better service. 6/24/2020

Paul Reed: ***AVOID AT ALL COST IF YOU CARE ABOUT YOUR MONEY*** A package of mine recently went "missing". The tracking number said they tried to deliver it my location twice. The carrier never bothered to leave a slip either time, probably because he knew it was an expensive item. So on the third attempt magically someone in my empty house opened the door signed my name (spelling my name completely wrong) and the package just disappeared. Give me a break. They should be ashamed of themselves taking expensive money from people who are just barely getting by it is absolutely disgusting. If you have this issue that I did don't bother calling the number here because it will go straight to dial tone. I tried calling in a four times in a three hour window and it went straight to dial tone each time. THREE HOURS! That is insane. I am not sure if anyone will actually read this but if you do I implore you to use a different service or a different location if you care about your items and you work hard for your money like I do. Absolutely shameful.

Christopher Albert: Carrier did not deliver a signature required EMS package but marked it as delivered. USPS staff agreed mistake had been made, promised to investigate and call me back and never did. I went down the location and spoke to them twice about it. Sorry, but I would never ship anything important via USPS to or from the DC area as I have had multiple issues like this over the past few years, perhaps USPS are more competent in other parts of the country?

12. US Census Bureau Headquarters

10 reviews
US Census Bureau Headquarters
Payment
4.5
National
4.3
Scam
4.4
Customer Service
4.5
Hours
5

Address: 4600 Silver Hill Rd, Suitland-Silver Hill, MD 20746

Schedule: Open 24 hours

Telephone: (301) 763-4636

Guy: Citizen information bureau


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Eugene Obeng: I really want to have a job at the census as enumerator.

Oscar Dolmo: (Translated by Google) Very good(Original)Muy bueno

13. United States Postal Service

50 reviews
United States Postal Service
Payment
4
National
5
Scam
4.2
Customer Service
4.9
Hours
4.8

Address: 2300 18th St NW Lbby, Washington, DC 20009

Schedule: Open ⋅ Closes 5PM

Telephone: (800) 275-8777

Guy: Post office


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Holly Hieu Vo: Don’t think our reviews will ever impact these workers, and realistically we will have to come here again, but here comes 1 more negative review confirming the rudeness, inefficiency and unhelpfulness of the staff here. They have too much power without actual customer facing skills. Did they answer “Yes I love helping others?” during the interviews. I think so. But reality? Well, read the reviews. I feel like these people aren’t grateful to have a job that is not fast paced (compared to a restaurant), sedentary (compared to delivery folks), and inside a cool, dry, safe place (compared to construction workers). They don’t have pride in themselves and what they do, and thus do a bad job. My uncle has been a USPS delivery man for over 30 years (his salary is probably triple theirs) but he loves it, he brings dog treats with him, and helps however he can. Thanks Google for creating a space for me, and you, to express our frustration. But is it our fault to want better customer service and all feel happier from small things in our daily life? I think we deserve it.

Maham Khan: Worst workers I’ve ever seen. The two women at the counter were having a LOUD conversation about Beyoncé and coachella and completely ignored me (the customer). They were not interested in any capacity to help me ship my things out. I was trying to talk and they were simply just ignoring me. For reference I went on 06/30 and it was 4:30pm.

Daren Miller: Visited this location on 1/8/22 at 9AM. I wish there was a 0 star option for this location. Unfortunately my experience was beyond disappointing and disheartening. The service was horrible and it would be best for this location to be closed. The employees seem ungrateful for their customers. A perfect example why I avoid the post office. Please make this a better place of service. Sadly, disappointed customer. 🙁

Kristy Nguyen: Today I was the subject of discrimination at this location. I had parked far and when I got to the door, I realized my mask wasn’t on me and it was about to pour down raining so I went ahead in. The sign on the door said masks were recommended. I’m vaccinated so I thought I was okay. When I got to the counter, the man rudely and aggressively said to me “how can I help you but where is your mask”. I said the sign says recommended and that I’m vaccinated. He said the requirements are different than what the sign says. The other post office worker next to him laughs. I went back to my car in the rain and when I went back, the man in front of me didn’t have a mask but the same man said nothing. When I pointed this out to him why he didn’t ask this man in front of me about a mask but he had asked me, he started arguing with me and the girl next to him did the same. It’s not about a mask, it’s about you talk and treat people. The man in front of me in line was Latin, I am Asian. I feel like I was targeted for this, especially with all that is going on in the world. Simply put, I will never step foot in here again.

Aphrodite Kishi: Incredibly rude, unreliable woman (Clerk No. 5) at the desk every day. Go to any other USPS in town, and you will not find such a mean person.

Jeff Ras: A sad sullen place - the long-time male post officer is really good but the lady that is there - 2/19/21 - she was there today - in her 30s - leaves a lot to be desired on demeanor with customers. Really dislike going here but we do not have options. Its a scary small place to go during covid too. I do feel sympathy for the workers however. Hardly a 21 century facility.

Alejandra De Rivero: Today at 4:54 am I entered the usps located at 2300 18th St NW Lbby, Washington, DC 20009, I carried with me a box where some gifts sent, vitamins and a machine to measure the level of sugar in the blood to my parents who live In Peru, which are isolated and in very delicate health, in Peru the quarantine has been very strict, that is why I had not been able to send anything until now, a window was opened and I felt that I had to take advantage of it. The lady who works in the post office did not want to attend to me, she claimed that as it was an international shipment, it would take her a long time, she asked me to leave the place in a very bad way, despite the fact that the people who were still inside tried to persuade her Together with me, we told her that she had a duty to attend to all of us who had arrived there before 5 o'clock, which is closing time, she said she had a lot of work to do and flatly refused to attend to me. What this lady doesn’t understand is that we all work and it was her duty to attend to me, nobody was asking her for a favor, I had to arrive earlier this morning at my work to be able to leave earlier and arrive at the post office on time and so I did, however she didn’t want to attend to me, I felt very frustrated. And I write this that appropriate measures be taken because customers should not be treated in this way. If the postal service closes the doors at 5pm, it is only fair that they serve the people who are inside the premises from before 5pm. This weekend is a holiday and most of us are hard-working people who make great efforts to be able to get to the post offices on time since they are only open during the hours in which most people are working, they should also improve their customer service, it is usually very rude

Paulina Koczyk: Extremely rude customer service, always giving rude comments in front of customers, always ready to argue. Very unprofessional, I wish there is another facility close by I can go to

Isaac Oguji: Hell yeah! These guys are really good. I got the best mailing service ever. Posted an item over 5kg in Washington and it delivered in Georgia the next day with expedited/priority mailing. Very customer friendly and efficient company. They deserve 5-star rating!

jason paiement: USPS lost my Guaranteed Express next day delivery. Very unfriendly tracking system, would not use again.

14. U.S. Department of Agriculture Forest Service

12 reviews
U.S. Department of Agriculture Forest Service
Payment
4.2
National
4.7
Scam
4
Customer Service
4.8
Hours
4.5

Address: Sidney R. Yates Federal Building, 201 14th St SW, Washington, DC 20227

Schedule: Open ⋅ Closes 4PM

Telephone: (800) 832-1355

Guy: Forestry service


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Michael Gaasch: I just went here and the Security Guard at the entrance told me that the building was closed even though this website said that it was open. He was not very nice when I told he that the only reason I had tried to go into this Headquarters was to look at the Smokey the Bear.

Philippe Schols: Tried visiting today. A security guard informed me that the Forest Service exhibit has been closed since the start of the COVID pandemic. It doesn't seem like it will be reopening anytime soon.

Subhanir Chitnis: Extremely knowledgeable staff and a wealth of information here. Also, come see Yogi Bear!

George Vargas: If you love nature you want to work here!

15. United States Postal Service

63 reviews
United States Postal Service
Payment
4.3
National
4.8
Scam
4.9
Customer Service
4.1
Hours
4.5

Address: 1255 22nd St NW Lbby, Washington, DC 20037

Schedule: Open ⋅ Closes 5PM

Telephone: (800) 275-8777

Guy: Post office


Review: "they do not pick up the phone !!!"

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Andy: Good location with helpful staff. This location helped me with a very puzzling issue and deserves credit. USPS accidentally delivered a package of mine to the Pakistani Embassy in DC. So bizarre it's almost funny. The lady behind the counter explained what had happened and gave me clear next steps. Then, USPS sent a worker to the embassy to retrieve my package and delivered it later that afternoon. Much to my surprise! I'd given up. I was frustrated and confused, and the workers at this location helped me understand and resolve the issue. They were patient and polite. I'm very grateful.

Devin James: Unfortunately, all the negative reviews are accurate. This location has incredibly rude and unprofessional employees. My experience here was by far the worst out of any USPS office I’ve gone to before. Recommend going elsewhere if possible.

Benjamin Park: The front staff got mad I approached the counter when no one was in line. Also rolled her eyes when I politely asked to verify the tracking number on the receipt. American customer service at its best. Her entire face screams how much she hates her job and people

Sami Habayeb: Worker was picking her teeth with dental floss. I asked nicely if they had any certified mail receipts, she said I need to wait in line and not approach her. She then started yelling at me saying it's a pandemic. Mind you she has no mask on at this time. She then refused to serve me and let people behind me in the line ahead of me. The whole office denied me service. Toniq is super rude and deserves to be fired. Station manager is non existent. This incident was filed with the proper channels I do hope something is done.

Kate Doran: It’s never a positive experience going here. Today I was yelled at for approaching the counter. The ladies there have consistently been disrespectful and I’m unsure how they are still employed in a customer service role. My advice? Go to any UPS location before coming here.

G: If I could give zero stars, I absolutely would. The employees are incredibly rude for no reason. I was forced to purchase a faulty envelope that was unusable (it was somehow glued shut along the length of the opening) that I didn't realize until after I wrote on it thinking it would be usable since it was on the shelf. I wasn't rude at all but was firm about not wanting to pay bc its unusable and not my fault that the a faulty product was on the shelf. But then the manager held my other packages HOSTAGE and threatened to not give any service if I didn't pay the measly $2. Even if I was in the wrong, this was no way to handle the situation. Like I get you hate your job, I've worked retail and customer service before, but it's not hard to treat others with basic decency especially over a $2 product. I ship a bunch of products and will no longer give them my business. Do yourself a favor and walk the extra 2 blocks to the M street store. Way better experience.

Ling Chen: It is not helpful if they always scan a package as "delivered" when it is actually not delivered and was only in their warehouse, and the delivery person did not even show up in the building at all. A lot of things can go wrong between the warehouse and the actual on-site delivery. Scanning things as "delivered" when it is absolutely not is really not helpful, and I am not sure if its even legal.

Alexander Rizk: I don’t understand why many reviews seem to have problems with the staff. I lived a block away from this location, and would often ship many items as a reseller. Every single time I needed to ship something the staff were more than helpful and always treated me very well. They were all extremely friendly and would often greet me with a warm welcome. I was honestly shocked by how nice it was to do business with a USPS store.

slao05: So, I went to ship a package today, only to find a completely new staff at this location. My only gripe is the reaction I received from one of the female staff members after telling her I wanted to pay with cash. She said something along the lines of, "Nope, uh uh, I don't do cash." It shouldn't be that difficult to politely tell me to go to another staff member instead of being so rude. Fix your attitude next time for future customers, that is all.

Steve: I live in the neighborhood and use this post office often. Every once in a while I have a good experience here but most of the time the staff acts like everything they are doing is the biggest inconvenience to them despite it being the job they agreed to do. You'll get your things shipped out of here but be prepared to be met with attitude from the employees.

16. United States Postal Service

19 reviews
United States Postal Service
Payment
5
National
4.3
Scam
4.4
Customer Service
4.7
Hours
4.3

Address: 441 2nd St SW Rm H2-121, Washington, DC 20515

Schedule: Open ⋅ Closes 5PM

Telephone: (800) 275-8777

Guy: Post office


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Brady Frey: This post office is closed to the public; confirmed onsite and to calls to USPS. Unless you work in this facility, you’ll be wasting your time.

Erin Meter: Friendliest post office staff around. I went here to mail my wedding invites. The woman who works here helped me figure out the correct postage, and gave me a few options on the best way to mail the invites. Once I stamped the invites, I brought them back, and the staff person let me hand-cancel the postage. This looks much nicer and, most importantly, made sure the invites weren't damaged by being run through a machine. Note--this is in the Ford House Office Building. You need to go through security to get in, but you do not need any type of government or military ID.

William Buzinski: This afternoon, 29 September around 1230, I went over to the Post Office to mail two items. I was greeted by one of the happiest ladies with one of the most genuine smiles I have seen in a long time. I am always, usually, in a good mood but she made my happiness compound. Truly a professional postal employee that deserves praise. I didn't have my reading glasses so i couldn't see her name tag. However, if anyone uses this post office I hope you have the same experience as I did.

sincerely, sue: Can't get into the building without a congressional staff ID! Security guards let me know that general public is not allowed in the building and this post office doesn't exist? Would probably be wise to remove this location...

Sarah Cloud: Going through the Ford building security and wandering the halls to find this post office is totally worth the effort. The nicest, most knowledgeable and helpful employees work at this post office. I go out of my way to use this post office because the lines are short, they always have the supplies I need, and they are just so friendly!

Sonja Drumgoole: I too agree that the people who work at this Post Office are very friendly, helpful and professional. On my way there Now! Just want them to know they are appreciated..... Be Blessed!

maxbernstein: Only available to congressional staff at this time

Jonathan Updike: I echo the comments about the helpful and friendly staff. After quickly making it through security and finding the office (ground floor, Capitol/north side), I was immediately helped with exactly what I needed.

John Walker: Fantastic Service. I really wish more people could be as helpful in their jobs. Thanks Pam.

Nadine Anderson: Very nice staff but they need to change the opening tie is 9:00 not 8:00...

17. United States Postal Service

24 reviews
United States Postal Service
Payment
4.8
National
5
Scam
4
Customer Service
4.3
Hours
4.6

Address: 200 N Washington St, Alexandria, VA 22320

Schedule: Open ⋅ Closes 4:30PM

Telephone: (800) 275-8777

Guy: Post office


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Sue Morgan: The lady behind the counter only took cash for postage. She explained there was a national electronic system failure. That was quite concerning to hear. I found zero evidence to support her claim so far in the news. A horrifying experience on my first visit to the local post office.

Teddy: The return address is not required on postal mail. However, lack of a return address prevents the postal service from being able to return the item if it proves undeliverable; such as from damage, postage due, or invalid destination. Such mail may otherwise become dead letter mail. This lady here stood there yelling at me arguing to use a return adresss..

Marjorie Greenberg: This office closed 1:30 to 2:30 weekdays for a lunch break. What’s even worse is that it doesn’t open at 230. There’s a line here at 235 and no life here.

Cody Smith: The lady working the counter is extremely rude. They also keep no forms for opening a PO Box and expect you to go to the library to print forms that are required for a federal service. Are you kidding me?

Kimberly Diane: I’m not sure why everyone complains about the USPS, especially this location. Yes, hours are a little tighter than the ones I’m used to and it smells a little funny in the lobby. However, when I drop off my items to be mailed, they scan them right away to start tracking, which is great for my small business in showing my customers that I ship in less than 12 hours from time of order!

Aaron Pollon: I hate going to the Post Office as much as the next guy, but got to give credit when its due. Great experience today, woman working was very friendly and moved through the line as efficiently as she could. Here's hoping this level of service becomes the standard as USPS competes.

Laura Evans: I put my letters in the box in the lobby at 2:08 pm. The door to the lobby was locked. Another lady had been waiting for 25 minutes for the door to open. She said she did not hear anyone taking mail out of the box at the 2:00 pm scheduled pick up time from inside the PO while she was waiting there. We all waited another 10 minutes to see if anyone would open door. I left Several minutes later we saw the lady on the street. She waited more than half hour for employees to finish break. No one came. She was unable to mail her package. Sign on door said computer was broken and to use whyte st PO. Do not use this PO. It’s closed way too often and seems unreliable

Troy Seals: Normally this is a convenient location to do postal business, but they were closed today when I attempted to visit (2 days before X-mas 2019). The reason the sign gave was computer problems. It was a big inconvenience for me and others that came to get their last minute cards/gifts in the mail. I still think someone from the office should have been available near the entrance to answer questions. They had the place completely closed like it was a Sunday.

Salonee Mehta: Please note : This branch is closed from 1:30pm to 2:30pm for lunch

Ærik Carlton: I have lived in 7 different states and had over 30 different addresses, and Alexandria, Virginia has the worst postal service I have every experienced. You cannot even complain, because they never answer the phone. I have tried on numerous occasions to get my address off of their junk mail list, but they NEVER answer the phone. What a joke!

18. United States Postal Service

45 reviews
United States Postal Service
Payment
4.2
National
4.1
Scam
4.9
Customer Service
4.7
Hours
4

Address: 3401 12th St NE, Washington, DC 20017

Schedule: Open ⋅ Closes 5PM

Telephone: (800) 275-8777

Guy: Post office


Review: "Convenient with side lot, off-street parking."

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United States Postal Service: what do users think?


Edwige Mendouga: Clerks are professional, helpful and friendly. They keep the flow going even when short especially Stevan, he's the rock star.

Chick Wallace: On Saturday morning, 11/13/2021, went to the post office to mail a package. I dreaded going because I hate that small cramped location, but I was returning a package & that was the location provided for the return. I had the pleasure of being served by the most amazing postal clerk who was working the window. His name is Eugene. This guy will turn rain into huge rays of sunshine. He was so pleasant & upbeat, he completely turned my grumpy mood around & put a smile on my face. His customer service was beyond reproach. I complain often how it seems that good customer service is a thing of the past. Well, Eugene has certainly made me eat my words. He not only had a favorable impact on my day, but today is Tuesday & I am still thinking about the experience! If you’re ever in the neighborhood & need to mail a package, stop by & see Eugene. He’s pretty Amazing! This reminds me…he asked me to complete the survey at the bottom of the receipt, I’m gonna take care of that now. Thanks Eugene! You make a difference!!

Azaline Adkison: i came in for an envelope for a flat rate shipping label i already paid for and brought in and the woman who "helped" me said she didn't know if I could use the label. Who the hell is supposed to know what envelopes I can use with a USPS label from the USPS website if not a USPS worker? I waited 15 minutes in line on my 30 minute dinner break so her to tell me she doesn't know how to do her job and didn't know if my mail could be mailed by the federal mail service she works for delivering mail.

Charlie Wood: This post office consistently provides excellent service with a friendly attitude. Thank you—the neighborhood appreciates you!

Paul Hartge: I went to this post office location to pick up a package. The teller told me that the package was not there, even though informed delivery told me otherwise. The teller did not check for the package. He gave me multiple possibilities of where my package my be. Completely unhelpful.

Doro Blasi: This postal office has the worst customer service I have ever experienced. The lady at the front desk was very rude and she was yelling at customers. Please avoid going to this postal office if you can!! The sad part is that it seems that it will never change since there was no manager that I could talk to.

Annelle Sheline: So grateful to have this as our local post office. The staff are prompt and professional, and if there's a line, it doesn't last long.

Carol Felicio: I went at 2:30pm on Wednesday October 20th, 2021 and while there was a small line, they had 3 people working quickly, with great attitudes and helpful service. Definitely recommend for your mailing needs!

FitzyLove: My neighborhood Post Office since I was old enough to mail and purchase have been great. I left DC in 1994 came back 2003 and they still have wonderful superb service. Some of the mail people that deliver the mail just need to be more focused on delivering the mail other than that I am pleased. 👏🏾👏🏾😊

Frank Rettig: My low rating has to do eight the fact that the post office is in total chaos. When packages are received, and you receive notification, then go to pick them up, they can’t find the package. This has happened repeatedly, and some packages never show up. On 11/28/2017, I went to pickup an expensive electronic package worth over $1,000, and they can’t find it. It makes me wonder how honest the staff is there.

19. United States Postal Service

247 reviews
United States Postal Service
Payment
4.4
National
4
Scam
4.8
Customer Service
4.1
Hours
5

Address: 900 Brentwood Rd NE, Washington, DC 20018

Schedule: Open ⋅ Closes 5PM

Telephone: (202) 636-1259

Guy: Post office


Review: "After a terrible experience at the USPS on L street, the employees ..."

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United States Postal Service: what do users think?


Erica Mckenney: I had a great experience with the people in the passport office when I went to get a renewal. They explained the process well and I was in and out in 15 minutes. They lady was also nice when I mailed my package.

Princess White: I don’t know what’s going on with this postal office but it’s no reason why I live in another state and still waiting on my package to be delivered. I ses a lot of people complaining about this postal office not delivering packages on time. My package was delivered a week ago. It now says that it’ was suppose to be delivered on March 28, 2022 I still have yet to receive my package. I just got a Alert that my package is being held at this Facility. People spend they hard earn money on packages to be delivered and you have people working here stealing this place needs to be reported and I will be making reports and going to the higher power about mines.

Katherine T. Bates: This location of USPS is the worst! Terrible Customer Service (there are a few exceptions when clerks are polite, knowledgeable & helpful) ...how does The Main P.O. in DC Not have a roll of stamps? I have stopped coming to this P.O. & now go out of my way to go to the P.O. on Kenilworth Avenue...the parking is hassle free..the wait in line is reasonable...the clerks are knowledgeable, friendly & always have supplies I need.. i.e. A Roll of Sttamps!! Please do better DC Main Post Office..your representation matters!

Ever Elizondo: The person who is in the passport area! does not attend well, gives the wrong information and is very rude when speaking! They should move her to another area. I have wasted my time going and not being able to get my daughter's passport because she does not do her job well!!

Kelsey Smith: Terrible. I hate the post office because everything is complicated. They couldn't help me print off the return label so I had to go elsewhere and then come back to actually send.

Kellyse Hood: I’m only leaving this review for MERCEDES! She had the ABSOLUTE BEST CUSTOMER SERVICE IN THE ENTIRE OFFICE. I had the opposite experience with WILL. I feel that this employee makes customers feel belittled and demeaned. He isn’t very helpful and while I was there a few people in line actually waited on Mercedes to finish a customer rather than going to him. Overall, this isn’t the most efficient office, but there are peope like Mercedes that makes it a decent enough office to ship things from.

lex symone: y'all any bad reviews that you see on this page about this location IS TRUE. my package has been sitting in their facility for over 6 days now. very very sad, they sent it out, then my package came back to the facility that same day & its been sitting ever since. these workers are clearly lazy, don't do their jobs or most likely stealing packages & lying like their lost. if you order something pay more for express shipping so your things can be shipped w/ UPS or Fedex. I don't even wanna say its the whole company, its just THIS SPECIFIC LOCATION OF LAZY A$$ workers, bc I've never experienced a package sitting like this ever w/ USPS until my stuff got sent to this location for the first time. I've had packages shipped w/ USPS multiple times.

Tucker Gallagher: I go to this branch often because it is convenient. I am always in shock when I go to another branch to see how postal service should be. It is consistently a painful experience. The staff are rude, slow and ignorant. They epitomize lazy civil servants. There is rarely more that one person on duty. They go out of their way to go as slowly as possible.

Morgan Walker: Very rude, I was cursed out by a customer service rep, was told to go to “UPS” because I had to many boxes. I been calling to speak with a manager, they don’t answer the phone. Terrible experience.

Bill Sewell: I sent a 2 day priority package to my daughter in Washington DC 8 days ago. The package is just sitting now at the Washington DC distribution center, hanging out, having a great time with all the other packages. No working phone number, so no customer service. Never making this mistake again.

20. League of Women Voters of the United States

3 reviews
League of Women Voters of the United States
Payment
4
National
4.3
Scam
4.9
Customer Service
4.9
Hours
4.4

Address: 1233 20th St NW #500, Washington, DC 20036

Telephone: (202) 429-1965

Guy: Non-profit organization


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League of Women Voters of the United States: what do users think?


Jim Butler: They continue to spam mail me year after year. Please stop the spam now!

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