Best Stores To Buy Outdoor Plants Washington Near Me

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Becky Ohlsen
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1. Ginkgo Gardens

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202 reviews
Ginkgo Gardens
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer Service
5

Address: 911 11th St SE, Washington, DC 20003

Schedule: Open ⋅ Closes 7PM

Telephone: (202) 543-5172

Guy: Garden center


Review: "My favorite plant shop in D.C. so far!"

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Ginkgo Gardens: what do users think?


Kristen Diaz: Just moved here from Miami & have been searching for a new fav plant shop. Ive explored so many & this one is definitely it! Great selection of plants at reasonable prices. They have an outdoor & indoor section plus an upstairs portion. I’ve gotten so many plants from here already. The staff is also friendly & helpful. Recommend.

Scott Nguyen: Some of the plants sold here did not have any roots, so what chance do they have in surviving? The other plant we bought was fine though, still this nursery need to either check their greenhouse or suppliers for rooted plants.

a: I finally had the chance to stop by Ginkgo Gardens, and it completely exceeded my expectations. There is a WIDE variety of plants, planters, tools, and more! During checkout, I told the man I was just beginning my gardening journey and he pulled out this book to help me with the plants I bought today! Thank you so much for the amazing experience and exceptional customer service. This isn’t the closest plant nursery to me, but it is 100% worth the trip. I will definitely be back soon!

Ashley Stewart: Ginkgo Gardens is a cozy neighborhood plant store where I get almost all of my houseplants and planters. They also have a wide selection if outdoor plants. The staff are friendly and helpful, and the plants are beautiful. Sometimes I just visit the store for some pleasant browsing.

Sheree P: I was recently in an unfortunately common predicament. My husband was on a business trip and my daughter was in quarantine from Pre school. So I was limited in what I could do but was also responsible for entertaining a busy toddler. During our time together, my daughter and I prepared our garden to plant vegetables. I was able to call Ginko, talk about specifics of our plan and pay over the phone. Someone even gladly brought the merchandise to my car. The customer service representative went above and beyond in taking the time to speak with me and my daughter about our desires and even researched a topic for us. I feel valued as a customer and will always come back for my gardening needs.

Catherine Zander: A few caveats, it's higher priced than a big box store and it's a small business so there's limited inventory. That said, what they do have is wonderful. I'm very picky and I found exactly what I wanted. Whoever does the ordering has great taste. The people are knowledgeable and kind. They go well above and beyond. I was nervous about repotting a plant and they helped me find the soil I'd need and talked me through how to do it. I definitely would have killed it had I not spoken to them. The photo is my successfully repotted peace lily. I will absolutely go back.

Siena Dante: Reasonable prices based on my past experience buying plants in New York City. Staff was really friendly and knowledgeable and gave me good plant recommendations. They have a good and varied selection as well

Alison A: I was very excited to come hear about hearing good things. I was looking for something particular that a friend had found here. I asked a long haired male employee for help, and he just told me to look around for it…. The place is huge with lots of variety of plants, so I wasted time because I couldn’t find it… with that being said, very poor customer service. Wasted my time here.

Anna Sumner: My first impression of this place is that it's a garden where plants are available to be taken home. The outdoor space is absolutely brimming with happy plants of all sizes so much do that it spills out onto the sidewalk out front. The indoor space has two levels. The second level is accessible by stairs and has a very lovely balcony with more plants and outdoor furnishings. I didn't notice an ADA option to ascend. It would likely be a tough store to navigate anyhow with such narrow aisles all around. Parking is available on the street. Read the signs because some spots are affected by the school nearby. They had a great variety of planters from basic nursery plastic to ceramic and even brushed metal. As you can imagine the nice ones are pricey as are the larger plants. Furnishings and racks can also be purchased here. They even have terrarium components. Literally whatever you may need for basic indoor and outdoor gardening is under this roof. Go check it out!

Kris negella.bbs@hotmail.com: Although there is a great selection of plants/ horticulture, the old guy that is either the owner or an employee has a terrible attitude which he attempts to hide with snide remarks and a disingenuous smile! Outside of this abrassive individual the other staff members are wonderfully helpful, pleasant and professional. Please check out other plant buying options in the neighborhood....this man makes the buying experience at Ginkgo Gardens horrible! We've sent others to Ginkgo Gardens to see if my experience was an isolated incident. It appears this grumpy old guy doesn't like certain groups of individuals....Pitiful Ginkgo Gardens

2. Lowe's Home Improvement

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1968 reviews
Lowe's Home Improvement
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer Service
5

Address: 2438 Market St NE, Washington, DC 20018

Schedule: Open ⋅ Closes 10PM

Telephone: (202) 378-2500

Guy: Outdoor furniture store


Review: "Went to Lowes for house plants and garden plants."

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Lowe's Home Improvement: what do users think?


Sassy Sauce: Great discounts on Christmas items as part of the holiday sale. I picked up Christmas stockings for under $5.00. There were fire pits on clearance as well. I like this location and they generally have the items I’m in need of for repairs or decorations, etc. The staff is very helpful as well.

Stuart Miles-McLean: I don't like all the self check out lines which are killing jobs. They did have things I was looking for in the wild bird and critter section, but it appears they need more employees -- all over the store -- to keep the inventory organized and properly shelved and labeled. The employees I did encounter were very helpful and friendly; it just looked like they need more of them.

Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.

Jessica Fullington: Today I went to the garden center for some outside plants. Yolanda was so very helpful! She was able to answer my questions, she even went and got me a cart so that it was easier for me to get the items I purchased to my car. It is so refreshing to have people who are pleasant and helpful at their jobs I will definitely come back to this location to get all the plants I need this spring! Marla was very helpful as well along with the young man who answered some of my questions about my plans. All around a wonderful experience!

goklt: Lots of materials here. Check out was fast. However good luck asking for assistance. Lots of associates are walking around but not helping customers. I tracked an employee down for assistance in moving materials from a high shelf to store level in the door section. He called two times for assistance to my aisle but no one came and he advised going to customer service. They called and still no help. Had to track somone down in a different department altogether. Crazy.

Chase Johnson: The employees here are courteous. But the wood cutting service they claim to offer is not available when needed. The store should just be candid that wood cutting won’t be available (or at the very least won’t be available at any specific time). I am a local DIYer (not a contractor). Before I bought wood I asked about cutting and was told it was no problem—buy it and then request a cut. I did. I was then told the lumber associate wasn’t available for an hour. I couldn’t get the wood (a single sheet of plywood I needed to cut in half) into my car, so I waited. After an hour, there was still no lumber associate, so the wood was never cut.

N R: Terrible customer service. Returning an item took 3 months of repeated calls to schedule a pickup and even when Lowe's had the item back multiple calls were needed to secure the refund. Such a hassle, so worth avoiding! The third party delivery service that they use doesn't turn up in the agreed time slots so it's very easy to miss them and then get stuck in the web of calls that are required to reschedule.

Annie Signorelli: I ordered a dishwasher with professional installation and the process from start to finish was completely nontransparent and unprofessional. The installation had to be rescheduled because the dishwasher wasn’t pulled down for pick up in time, and then when it was installed it was the incorrect dishwasher — not even the right brand. After several hours on the phone with the Lowes installation line, including being told multiple times that they couldn’t advance the process because they couldn’t get in touch with anyone at their own Lowes store, I called the store directly and was able to sort it out and get the installation rescheduled. A Lowes associate later told me that they don’t have the “luxury” of waiting on hold with the store which is what I had to do in order to ensure my order was completed. Finally the correct dishwasher was installed on the third attempt and I was told I could contact the installation line again to discuss compensation for the inconvenience. Again it took multiple attempts to even get an update on where my case stood, despite being told every time that I should expect a call back “by end of business” every day I called. When I finally got offered compensation it was for less than half of the amount I requested (I requested the installation service be refunded seeing as it took 3 attempts and I was the one having to set everything up because Lowes did not follow through). While I am satisfied with the product I am in disbelief at how difficult and unprofessional the process was with Lowes. I do not recommend purchasing appliances from installation from this store or using the Lowes installation services.

Conchita Coney: Excellent but one of the employees didn't know what he was talking about whereas getting parts for a 2019 torro self-repellent lawn mower. He told my husband and I to go to store name Grainger on MD 202 they are either closed or permanently shut down.

Elizabeth Ramming: Assistance was top notch!! The gentlemen working there were very polite and helped me a lot with specific questions. HOWEVER-- However, I needed lumber, a 1X6 piece. What they had in stock was WET. But oh! I found 2 dry pieces at the bottom. But alas, don't be happy for me. Those pieces were warped in both directions - both along the length and width. That's it. So, shut up and buy it, or fight DC traffic to go someplace else. Both of those options were the absolute WORST. Why was the wood wet amd warped?? ... Duhhh. How utterly stupid.

3. Little Leaf

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101 reviews
Little Leaf
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer Service
5

Address: 1401 S St NW, Washington, DC 20009

Schedule: Closed ⋅ Opens 11AM

Telephone: (202) 506-2131

Guy: Plant nursery


Review: "Best plant shop in DC for sure!"

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Little Leaf: what do users think?


Austin Graff: On a hunt for the perfect plant for our living room, my wife, daughter and I visited four plant shops within two hours- Rewild, Little Leaf, She Loves Me and Ginko's Gardens. All were great options, but here's what stood out about Little Leaf: 1) Space: It's the most beautiful space with plants everywhere, bringing the tile floor to life. It's a small shop, but one you can easily photograph. 2) Price: For being a boutique shop, the prices weren't bad at all. For a taller plant for our living room, we expected to pay $200+, but found an option at Little Leaf for $69. Little Leaf also sells greeting cards and other small gifts. Parking can be harder to find, but worth it if you snag a spot. There are tons of shops and restaurants nearby. The one downside of Little Leaf was that the staff were the least helpful out of the locations we visited. They weren't rude at all, just didn't jump in to help as eagerly as the others. At the end of the day, we're all human so I get not having the energy to always be our best, especially around the holidays.
Response: Hi Austin, Thank you so much for visiting us! We strive to offer the most hospitable customer service to everyone, and are disappointed to hear you didn't receive that. We'll take your note to heart and be sure to continue working on this. We hope you love your new plant, and don't hesitate to reach out with any questions or concerns. Best, Mollie

Ben Segall: Love this place. Got a rlly nice fern in a gorgeous handmade ceramic pot. The plant selection is awesome and they are rlly nice and helpful. Be aware: most of the ceramics and plants are sold separately. The ceramics are mostly handmade and therefore priced accordingly, so if you don’t want to spend extra on a planter pot I suggest you bring your own and have them repot it for you. Overall this place is a 10/10 recommend. Will definitely go back soon.
Response: So happy to hear you had a great experience, Ben! I remember potting that fern for you and being excited about the plant + pot combo you picked out. Hope to see you again in the shop soon! Best, Mollie

Melissa Pazornik: Eleanor was absolutely wonderful to work with! Her eye for arrangements and knowledge about each plant was phenomenal. The entire team made my experience so enjoyable and I am OBSESSED with the final product.
Response: Thanks so much Melissa! We are also thrilled with how the arrangements turned out- enjoy your new plant babies! -The Little Leaf Team

Ceci Moffit: The store was very nice despite the strong artificial flower smell. The store was also very small and not covid safe at all. The male employee was very rude and did not answer my questions. He also look as if he had more important things to do. I have never had such a bad experience at a flower store before.
Response: Hi Ceci, We're so sorry to hear about your disappointing experience. We pride ourselves in our customer service and COVID safety, running at a limited capacity of 8 customers in the shop. We hope you give us another chance down the road, and we will be sure to share your feedback with our team. Best, Mollie

R. Sims: I have purchased several plants from Little Leaf over the years and recently decided to get a larger plant for my living area. I ordered a Birds of Paradise to be delivered, but did not hear from anyone on the delivery date (Saturday). I got a message on Sunday saying the plant was delivered. I reached out to the supposed delivery driver who I guess contacted Little Leaf and received a message that the confirmation was sent early, erroneously. Ok, no problem. The plant was delivered today and I must say I am disappointed in the quality - many of the leaves are split and the plant does not seem to have been well taken care of. I am surprised by this and unfortunately will be purchasing plants elsewhere.
Response: Hi there, we're so sorry to hear about the state of your plant upon arrival. If you could send us an email to hello@littleleafshop.com, we'd love to send you a replacement. Thank you, Mollie

Holden Rhodes: Hands down the best indoor plant boutique in DC. There’s no other place like it. The selection is always excellent and the profits are high quality and extremely healthy, especially compared to other plant stores in the area. I’ve bought nearly all of my plants from here and there’s a noticeable difference in the longevity of the products purchased here versus chain stores. Staff is consistently helpful and welcoming and the aesthetic never fails!

Ms.: Nice gem in D.C. great selection of plants, all shapes and sizes. Great staff. Some items are great to give as gifts. Books, cards, pots etc. Loved the pot hangers
Response: Thanks so much for the kind review, Ms. Green! Come back and see us again soon!

Lindsey Casella: Always love stopping by this gem. The plants are reasonably priced and the decor/design of the store feels like Justin’s Blakeney Jungalow come to life !!!! Here are my newest additions from the store, that I snagged for total of ~$25. (Note: care cards are included, which is ideal for beginners!)
Response: Hi Lindsey! Thanks so much for the sweet words! We're so happy to hear you're a fan and hope to see you again soon in the shop. Many thanks, the LL team

Kristen Diaz: Shop looks really aesthetically pleasing but that’s about it. Not a great variety of plants & everything is wildly overpriced (plants & pots). Even with that, I expected at least good customer service but received nothing from both employees working there. Not even a greeting or goodbye as I left (even though I still thanked them as I walked out), let alone assistance with anything else. There was also only 1 other person in the store who left before I finished shopping around so the shop wasn’t busy.
Response: Hi Kristen, We're so sorry to hear about your experience. We completely understand how frustrated you must have been reflecting on your visit. We are always working to train our team to provide warm, attentive and welcoming service, and we will certainly use your experience to help us improve. We hope you give us another chance and have you back in sometime. Best, The Little Leaf Team

Ms. D: Extremely poor customer service and overpriced. Last Tuesday, (Dec 21) the brunette female was cold, unwelcoming and her attitude/personality was off-putting. Especially, her tone of voice when telling people there was an occupancy limit as soon as they barely stepped foot into the shop. With how tiny the shop is, it definitely needs a limit for the safety of staff/customers during Covid, but there’s a much more professional and friendly way to communicate to people, let alone customers. When entering the shop, it felt like you were just a nuisance to her. I will not be returning.
Response: Hi there, We're so sorry to hear about your experience. We are constantly striving to offer warm and genuine customer service, and are disappointed to hear you didn't receive that during your visit. We hope you give us another chance and that we get to see you in the shop again. Best, Mollie

4. American Plant

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143 reviews
American Plant
Location
4.7
Prices
4.9
Product Quality
4.6
Establishment
4.2
Customer Service
5

Address: 5258 River Rd, Bethesda, MD 20816

Schedule: Closed ⋅ Opens 10AM

Telephone: (301) 656-3311

Guy: Garden center


Review: "Great place to buy plants!"

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American Plant: what do users think?


Cecilia Gaultney: This nursery has disappointed me. I was so excited initially, but then my plants started not thriving. That happens sometimes with a change of location/environment so I was patient and did everything possible to make them happy. I bought a gorgeous begonia from them that died in 4 weeks. They over-fertilized it (which made the bloom so impressive) but in days it started showing leaf burn. I couldn't save it as hard as I tried. A rose I got from them was also not looking great. It was not putting out new buds or stems, and it was yellowing. It ended up to be spider mites. The spider mites then spread to my nearby plants. (I know I didn't have spider mites before the rose because I have a pretty controlled environment - a balcony - and no other plants changed.) The spider mites have taken over my elephant ear and tomatoes and have been very hard to knock back. I have one plant left from them. It's a maidenhair fern. It's not put out any new stalks. It hasn't died yet but it certainly isn't a very healthy plant.I have 20+ other plants that are all doing just fine so my conclusion is that I got unhealthy plants from this nursery.

Maggie Quinn: I used to hear people talk about how American Plant is a little pricey but good quality and was scared off. Early in the pandemic when stores weren't open, I ordered some perennials from an online store out if state and was unpleasantly surprised when they arrived and were TINY. Now, I view American Plant as a great value for good sized, healthy plants. I love their large selection and helpful descriptions. I can always find quite a few good native plants, which are always labeled well to help me find them. They have very good social distancing measures that make me feel safe shopping there. Makes me happy to support a great local business.

Wanda B: Shop here whenever in area & in need of flowers & gardening supplies. Orderly stocked inventory & courteous employees makes it a lovely shopping experience every time! Only criticism is they are a little pricey!

BRT: Lovely inventory and perfectly located in the heart of Bethesda. You'll over pay but worth the comfort. Staff is always ready to lend a hand.

Tracy Needham: I think they have just about everything you need in terms of plants, herbs, etc. Staff are friendly for the most part. A lot of times you have to track someone down if you have questions. Parking is awful. I would never go on a weekend due to parking.

Shannon Jennings: I love the selection of decorative pots and other home items here in the inside store, who ever purchases for this place has great taste and does a good job curating for different styles. The outside section here is a little overwhelming if you don't know what you're looking for, but staff will help you if you need guidance. I have had some hit or miss customer service experiences here, but I think the majority of the staff are friendly, knowledgeable, and do their best to jump in if you want help. It's a mixed bag but mostly positive. Just as an example, I was here recently buying a bunch of pots and miscellaneous stuff, and the person who rang me up completed the transaction and then wordlessly meandered away. There was too much stuff for me to carry, and it was not bagged up because of the odd sizes of the items, so I said to a different cashier, "I"ll be right back, I will just have to make two trips to take this stuff." Another girl jumped in and cheerfully offered to help bring things out to my car. So... weird customer service from the person who rung me up(?), but excellent customer service from the girl who carried stuff to my car :) I am deducting one star because I recently bought an outdoor hanging plant here and it literally shriveled to dust and died the next day. I specifically chose this hanging plant based on the recommendation of a friendly staff member who said it would do well in the shady area of my porch. I am not a plant expert, but I do have a lot of indoor and outdoor plants and am not a complete noob -- I have no idea how it's even possible that this thing died so quickly :( Otherwise, I have only good things to say about this place and I always look forward to going here. All of the indoor plants I have bought here have done well without pests or problems. Great selection, and usually pretty good service.

Kristin Dunbar: Wide variety of plants available including many species & cultivars not typically found in other garden centers.

Ericka Ward-Audena: This place has everything you need to start gardening or to take your gardening to the next level. I love to get ideas from simply taking everything in. 😌

John Weir: As always, that place is tight and packed, however the selection and quality is second to none

Karen Smith: Good quality plants, with helpful informed people.

5. REWILD Shaw

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69 reviews
REWILD Shaw
Location
4.3
Prices
4.9
Product Quality
4.1
Establishment
4
Customer Service
4.1

Address: 1924 8th St NW Suite #100, Washington, DC 20001

Schedule: Closed ⋅ Opens 11AM

Telephone: (202) 981-6552

Guy: Plant nursery


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REWILD Shaw: what do users think?


Austin Graff: On a hunt for the perfect plant for our living room, my wife, daughter and I visited four plant shops within two hours- Rewild, Little Leaf, She Loves Me and Ginko's Gardens. All were great options, but here's what stood out about Rewild: 1) Plants: Out of all the shops, Rewild had the largest and most diverse plant collection. The shop is larger than Little Leaf being in the Shay and can sell more plants. 2) Service: The woman working was helpful in finding the right plant for us. She also paid attention to our four-year-old daughter and gave her a sticker, making her day! Street parking can be harder to find in this part of town, but keep at it until you find a spot. There are lots of shops and restaurants nearby.
Response: Thank you so much for coming to the shop , we are so glad you liked all the

Michael B: Super friendly staff! Incredibly cute little shop, all the plants are reasonably priced and INCREDIBLY healthy!! They were so nice, they even potted my plant for me. I bought a bunch of plants and said I had pots at home, they said next time if I bring them in they'd be happy to pot for me! That's so nice! They even put drainage in the bottom per my request! Love this place. So glad to have finally made it in.
Response: Thank you so much for your very kind review Michael! We greatly appreciate you :)

Aidan John Miller: Took an old, overgrown ZZ plant here for some help. Had the absolute pleasure of working with Jen, who was immensely helpful. She repotted the old plant in a beautiful fresh pot, added some foliage, and made it look healthy and happy in its new home. After my ZZ was given such royal treatment, I felt confident enough to buy some new baby plants.
Response: Awww shucks Aidan! I’m glad we were able to give your zz the total treatment :)

Brenden King: The staff was amazing and so nice. They were great with my kids and answered ask their questions. They have a good selection of house plants but not anything rare. Over all a great experience and worth going if your in town.
Response: Thanks so much for your review Brenden! Happy you all had a great time

Michael Rovner: The team at rewild is fantastic. On multiple occasions I’ve gone there to purchase a new pot, only for them to advise me that my plant is still happy in its current pot. I really appreciate their honest advice, which is why I’ll keep going back there for all my plant needs!

Rodger Brown: Extremely helpful for new plant parents. Most of their plants are tropical but the the staff is phenomenal at advising newbies on care, treatment and expectations. Come as a novice or a plant fan, and leave satisfied. But, come prepared to pay for quality.

Blessing Ikpa-Adjakwah: My FAVORITE plant store! I’ve tried others and none have been amazing as Rewild (Shaw AND Ballston locations)! The staff is so knowledge and kind, I’ve literally killed a plant (completely my fault!!) and they replaced the plant for me free of charge. They have an extensive assortment of plants at any given time. I love this plant store, they are one of the best parts about the DMV.
Response: Hi Blessing!!! Thank you so much for all of the love. We love doing what we do because we have wonderful customers like yourself.

Martin Payne: I was looking to conduct an in-person plant workshop/demo for my boyfriend's birthday and discovered Rewild DC. Rewild offered a number of in-shop or at-home workshops; they were incredibly responsive and informative during the planning process. We were able to set up the workshop for a group of 14 people at our apartment. Lily was prompt, took part in our surprise, and lead us through the kokedamas workshop (highly recommend). Lily was engaging, witty, and very insightful. Even though it down poured during our session, Lily was adaptable and helped us have a wonderful time!
Response: Thank you so much for the sweet review Martin, we are so happy everything went wonderfully! Be well, Joe

Maria Rizo: PLEASE CHECK PLANTS BEFORE YOU LEAVE STORE. Great selection of plants, but left with a ficus infested with bugs. I am on week 3 of trying to get rid of them because I don't have the heart to throw away 80 dollars.
Response: Hi Maria, we saw your review and we're sorry to hear that you've been having some pest issues with your ficus. We examine our plants regularly and would never sell one we knew had pests, but unfortunately some do slip by us. We pride ourselves on keeping our customers happy though, and would encourage you to take advantage of our 90 day store credit/exchange policy if you're unsatisfied. We're also always available at hello@rewilddc.com if you have any plant or pest questions in the future.

Yoliem: Very pretty store! A little pricey but understandable given the location. They have really unique plants that I have not seen on other nurseries before.
Response: Thanks for stopping in and adding some great photos of the shop!

6. Urban Jungle

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65 reviews
Urban Jungle
Location
4
Prices
4.3
Product Quality
4.3
Establishment
5
Customer Service
4.3

Address: 1200 15th St NW, Washington, DC 20005

Schedule: Closed ⋅ Opens 12PM

Telephone: (202) 253-2793

Guy: Plant nursery


Review: "Local shop with very knowledgeable staff and great prices!!"

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Ryan Ellis: I ordered a succulent garden to surprise my wife. The arrangement was awesome, but the plants were not doing well after a couple of days. I contacted Urban Jungle. They delivered a brand new garden and let me keep the old one. The new succulent garden is doing much better. Good customer service!

Justine Williams: Very disappointed! I was excited to find Urban Jungle online and to see that they could deliver a fabulous plant to my colleague for her birthday. I received an invoice and receipt confirming that it would be delivered by the end of the day on a Friday. Not only was it not delivered (missing her birthday!) but it is now the following Wednesday and I haven't been able to reach them on phone, email, or text. If they could have atleast contacted me to let me know there was an issue I would have been understanding, but the ghosting makes it feel very scam-y. I've contacted my credit card company to dispute the charge.

Caitlin Hone: I ordered a Plants that cost nearly $60 from this business in April and never received it (it’s now August). I was not refunded my money and I have never been contacted by the business though I have emailed and called and texted them. I understand that the spring was an incredibly difficult time for everyone but I was still charged money for a product that I never received.

Nicole Choi: I gave Urban Jungle a chance because of their prices, but I had a very poor experience with them. I ordered a plant to be delivered on Monday, and I received no confirmation, even through email, about my order being placed or an estimated delivery time. However, I know my order was processed because I was charged. During their business hours, i tried calling and texting, as they suggest doing in their voicemail, but I received no response. I have no way of knowing if my order was actually delivered or not, yet if I reach out to the recipient, it’ll ruin the surprise! I was using Urban Stems, but again, I have Urban Jungle a try because of their competitive prices. However, the customer service is so poor at Urban Jungle that I’ll be going back to Urban Stems.

Josh Higham: Terrible experience. Ordered a couple of plants for a coworker whose surgery keeps getting postponed because of covid-19. The website was slick and everything seemed good--they even offered free delivery! However, they won't answer my calls or emails, and the plants haven't been delivered.

Amal Omer: This is a shoddy service that should be reported. My order was delivered a day late. I received no confirmation of this until after *I* followed up TWICE. They also delivered the wrong plant and the message was printed with *multiple typos* (despite me noting this prior to the delivery). I have followed up multiple times to get answers but have received no response to my emails, there's no answer to calls, and the vm box is full. I have also reached out to my credit card to dispute the charge. I regret using the service and do not recommend giving them your money. Make sure to review the other low star ratings below as you will see they had a similar experience to me. Totally ruined the experience of wanting to send someone a thoughtful gift. This is zero star service. DO NOT USE THEM.

Danny Peters: I wish I would have researched this company before ordering. Went purely based on social media. Ordered a plant for Christmas, to be delivered on Monday the 23rd. It never arrived. And just like all the other 1 star reviews they don't answer the phone, don't respond to texts, they don't respond to emails, and don't respond to Instagram messages. The website has NO information about any minimum days for delivery. You just pick a date, and the confirmation just says it's good. Maybe if I get my plant I will adjust this review, but the lack of information on the website and the non-existent customer service makes this place difficult to give the benefit of the doubt. Just give me some sort of correspondence, please.

Metta C: Updating to say that they fixed their mistake and ended up delivering the flowers I ordered later that week. Apparently there was a technical problem with their website. I ordered an early Mother's Day gift for my mom to be delivered yesterday (Thursday) and it was not received. I've called twice now and emailed with no response from the establishment. Terrible customer service - if you are not able to fill orders, please do not have a shop online that states that you will. DO NOT ORDER FROM THEM.

Janelle Joslin: Wish I could give this company NO stars...Do not order from Urban Jungle! I ordered an arrangement to be delivered to my daughter for her birthday and it never arrived. I've received no response from phone calls, or various texts and emails over the last week! Charges have been disputed...now off to find something else to send my girl...a week late, mind you :(

Timothy Meyer: Same experience as many others - I ordered a plant for delivery, it never arrived, and I never heard back from Urban Jungle in any of my attempts to contact them by phone or by email. They ghosted me and it really bummed me out. I'm happy for those who did receive their plants and liked them though, I really am.

7. Johnson's Florist and Garden Centers

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86 reviews
Johnson's Florist and Garden Centers
Location
4.4
Prices
4.1
Product Quality
5
Establishment
4
Customer Service
4.7

Address: 10313 Kensington Pkwy, Kensington, MD 20895

Schedule: Closed ⋅ Opens 9AM

Telephone: (301) 946-6700

Guy: Garden center


Review: "I would recommend going here over any other shop."

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Jesse Cowan: Terrific customer service today! I was greeted right away by a friendly staffer who showed me just the plant I was looking for and helped me pick one from 3 healthy specimens. Then another friendly staffer potted it for me, and when she understood it was to be a gift, wrapped it with pretty tissue paper. So grateful, and looking forward to coming back soon.

Evan Morier: Johnson's has some great houseplants, some of which are very reasonably priced. There are nice pots as well. Great place to go during the holidays for ornaments (and afterwards for sales). Cut flowers are nice but pricey. I've always had great service here as well.

Dan S: Nice people working there, hence my not giving 1 star. We’ve had multiple issues of purchasing products from them that are infested with various pests. We bought a palm plant from them, to then find out it was infested with spider mites (to this day we haven’t been able to get rid of them, and have isolated our palm plant). We also bought compost from them on a separate occasion, to then find out (the hard way) that it was infested with fungus gnats. Our veggies withered because these gnats ate all the roots. I don’t recommend purchasing any plant products from this store, as they seem to have pest problems.

Bailey Price: Beautiful garden center that had everything I could have needed! Thanks so much to Eileen for working with me for about a half hour to pick all of the right plants and materials for what I was looking for! They turned out so nicely!

Ofelia Gaitan: hands down the best flowers in the area. I have been going to Johnson's for over two years and they always have top quality flowers. Their arrangements are always beautiful. I have experienced a few issues upon delivery of arrangements but they are quick to make correct their errors and thus why they deserve 5 stars. With all florist I think going to the the stores is the best route to go when placing an order as issues may arise upon delivery.

Madeline Klein: WOW! A MUST GO TO PLACE! There are two locations FYI; Johnsons Kensington is hands down amazing! I will definitely make a travel to this location! I am not the best at all with house plants; this young lady (apologize I completely forgot her name) she was about 25-maybe 30 short brown hair. Her knowledge was beyond anything I have ever experienced! This specific young lady was so warm and welcoming since I walked in (before I have noticed other employees on phones or other things "more important") this woman was so attentive from the beginning! re-potted a plant I thought would make it I'm still trying to keep the plant going but I learned so much and it may be in a much much smaller pot but it is BEAUTIFUL decorated! I purchased another house plant as well the customer service was so great. The young woman gave me many suggestions to what I would like and showed me photos of her own personal one and I was taken back as to how polite, patient, kind and not pushy to sell a plant that was not the best fit for me. I HAD THE BEST EXPERIENCE! The Owner Mr. Tom Johnson was there and for me personally it shows the dedication he has for his staff and the great business. Kensington Johnsons is THE PLACE TO GO!

Andrea: This place is a plant haven. I would recommend going here over any other shop. The products are high quality, staff is friendly and there is a large selection. I got two small house plants and the staff had such good recommendations for my situation.

J. D. Rosenzweig: Great local flower and plant store. Much better going here than a big box store. Excellent plants inside for gifts. Knowledgeable and friendly staff.

M B: Good selection of plants and supplies. However, the cashiers, particularly the younger cashiers, aren’t very friendly. I felt as though I were imposing on their precious time by having the audacity of being a customer. No smile or friendly “Hello” or “How may I help you” for a greeting. Instead, I received an irritated “Can I help you?” from not one but both cashiers. It wasn’t packed, so I really didn’t understand the seemingly irritated or exasperated attitude. If said cashiers don’t want to help anyone, there’s a solution—QUIT! And don’t hold a position where one has to interface with the public! Needless to say, I won’t be back. I’ll do my shopping via Amazon. At least that way, I’ll be able to save time, money, and not have to deal with abysmal customer service!

Chanpen Tee: There are a lot of plants foe indoors and outdoors. Staff is friendly.

8. Good Earth Garden Market

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99 reviews
Good Earth Garden Market
Location
4.6
Prices
4.1
Product Quality
4.8
Establishment
4.6
Customer Service
4

Address: 11650 Falls Rd, Potomac, MD 20854

Schedule: Closed ⋅ Opens 9AM

Telephone: (301) 765-0224

Guy: Garden center


Review: "Prices similar to other plant stores in the area."

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Zdenka Cerruto: Called in one hour before they closed to make sure they had a wide variety of hanging house plants- they did! When I arrived I was immediately greeted by Anna and she pointed me in the right direction. I made my way to the outdoor plants and she was extremely helpful with those too! I came back over the weekend and the staff just continued to be really great/nice! My husband and I were very pleased and are so happy with our garden/indoor plants.
Response: Thank you so much for your reviews, Zdenka. Anna is awesome!

Lisa Phillips: Beautiful selection but unfortunately they do not honor the “guarantee” they advertise for pricey shrubs. I suggest going elsewhere.
Response: Hi: Thanks for the review. Kelly and I tried to accommodate you but without a receipt or record we are unable to know what was purchased at what price. Our guarantee is generous and we try to work with our customers if they don't have a receipt or the failed item falls outside of the guarantee. Most of our trees and shrubs are guaranteed for 3 years when planted in the ground.

Michaela P.: An amazing place to get your garden plants and more. Every time I come here, it is beautifully decorated by season. You can find anything from plants to trees here. The store even has a section where you can get small gifts. The prices are ok for Potomac, MD. The staff is always smiling and willing to help. They have a bouncing house for the kids to play in while you shop. Definitely worth stopping by!
Response: Thank you so much, Michaela! We appreciate the warm review.

Teres Wright: Nancy was incredibly knowledgeable and super helpful! She advised me on what to plant in certain areas of my garden for maximum success! Great experience!
Response: Thanks Teres. We appreciate the kind words. Hope to see you soon!

Tiffany Booker: This place is awesome. From the variety of plants to the welcoming and knowledgeable staff, everything is top tier! The staff are friendly, helpful and knowledgeable. The plants are well cared for and they look happy. They have a wonderful selection of pots, saucers and garden soils, as well as fertilizers and decoration.
Response: Hi Tiffany -- thank you for your review! We hope to see you again soon.

Aram I: I have shopped for plants, accessories and many products at this location every season for the many years. I was Always offered the little 10% discounts on my purchases and always friendly people were there. But the past trip yesterday was very disappointing with two ladies at the register very unfriendly, On Thanksgiving holiday weekend :( I was embarrassed in front of family visiting from NYC and before going there I was Bragging to them how many years I only shop here despite many items being over priced compared to other nurseries in my area They lost my future business for sure! I WIll NEVER GO BACK THERE!
Response: Hi Aram: We are sorry for your recent experience in the store. Christmas is a busy time of year and sometimes we do not perform with the professionalism we should. As far as the discounts, we have not offered a 10% discount on Christmas items in at least 3 years and were sorry for the confusion. we hope you give us another chance. Dave Johannes owner

Howard Gorin: This is a review in two parts: Part 1: What I wrote to Good Earth after a crew finished a garden makeover in June 2020: "Dear Tim and Theresa: When we first moved into our home four years ago, we found ourselves with a gardening nightmare: sun-loving flowers planted beneath trees, shade-loving plants in full sun, garden beds that made no sense, were ungainly rectangular or just plain ugly. The only people we allowed to see our garden were those to whom we turned for guidance. Over the course of the year other people were "let in" but always with an apology: "it is very much a work-in-progress." Now, since Tim and his crew plied their trade so masterfully, I actually love to show off our garden. Yes, it is still a work-in-progress, but the progress is plain to see. The garden has beautiful contours; it is much easier to plan the next steps. A friend visited recently - a fellow master gardener, with many years of gardening experience. She wrote me an email: "I loved seeing your garden and seeing what you are planning. You are definitely a gardener after my heart." Thank you both so much." Part 2: This is what I wrote to Tim Hough (with a cc to Theresa Babicki, Project Coordinator, Good Earth Landscaping) on OCTOBER 25, 2021 - over two months ago - and to which I have yet to receive a response. "Hello, Tim. How are you? Last time we were in touch, you were on the verge of becoming a father. I hope all is well with you and your family. It has been a bit over a year (October 22, 2020) since you came back to inspect what worked (most of what your team planted) and what didn't. I suggested then that you come back in the spring, which you did. Spring passed; now we are well into autumn. I'm going to suggest a simple way to make everything right: Rather than go through the expense and the hassle of scheduling a time for members of your crew to come over and replace the plants that didn't make it, I'd like to arrange with Theresa to issue a credit for future purchases at Good Earth or to issue a refund. The plants: 2 Pieris Cavatine @ $39.99 = $79.98 2 Coral bells Autumn Bride @ $16.99 = $33.98 3 Columbine Corbett @ $11.99 = $35.97 Total: $149.93 I look forward to hearing from you." The contract is clear: "All trees and shrubs are guaranteed to grow for a period of 3 years from the date of installation provided they are planted in the ground and receive reasonable care. Perennials and ground covers are guaranteed for a period of 1 year.... All plants will be replaced without cost to client with a similar plant, provided that the loss occurs and we are notified within the specified time period." BOTTOM LINE: A pleasing beginning, a sour ending. A company that won't honor its contractual commitments - won't even accord the courtesy of a response - does not deserve my business or yours. FOLLOW UP: After posting this review, I received the following reply: Response from the owner a month ago Hi Mr. Gorin: Thank you for the feedback. I'm sorry for your frustration and what appears to be a lack of communication. I'm having the landscape team investigate your issues. The landscape team is currently closed until January 22. We will then get you some answers. Thank you for your patience. Dave Johannes Owner I'm still waiting, Mr. Johannes, I'm still waiting.
Response: Hi Mr. Gorin: Thank you for the feedback. I'm sorry for your frustration and what appears to be a lack of communication. I'm having the landscape team investigate your issues. The landscape team is currently closed until January 22. We will then get you some answers. Thank you for your patience. Dave Johannes Owner

Natasha Shokouhi: Good Earth Garden Market is a wonderful neighborhood garden store! They have a pretty good selection of indoor and outdoor plants for being a smaller sized shop. And everything is super healthy! They also have a membership plan in where you can get discounts and such which is always an added bonus! The employees are wonderful. Super friendly and helpful. A beautiful shop with average prices but very reasonable for the area.
Response: Thank you for the review, Natasha! We appreciate it.

Cynthia Herrera: This place is awesome and the staff I worked with were super friendly, knowledgeable, and beyond helpful. Emma was able to beautifully repot my very large bird's nest anthurium, while teaching me what to look for and how to properly repot. She was just so incredibly helpful & kind, that I will absolutely be coming back. My plant literally looks rejuvenated from her repotting!
Response: Thank you, Cynthia! Your lovely comments are making Emma blush :)

Michelle White: It's hit and miss here with the staff. I went here in the summer looking for LeafGro, since it has always worked so well in my gardens, and the staff I talked to told me their bagged compost was the same thing just in a different bag. I asked them to clarify if they meant it was the same LeafGro made in Montgomery County and they said it was. I also got some top soil. Got home, looked at the bags, and they were all from West Virginia. Didn't want to schlep back so decided to try. Turned out the compost was more like mulch (huge chunks), and the top soil was more like trash, LITERALLY. I found pieces of glass, plastic, and metal in the top soil from West Virginia. Plants that grew in this compost were smaller and weaker than the plants growing in the beds where I had used other compost. Don't ever buy compost or top soil from West Virginia!! If you shop here, look at the bags yourself before buying instead of trusting the staff.
Response: Hi Michelle, We are sorry you have had this experience. We will have a word with the manufacturer for why those materials appeared in their top soil, as this is the first time we've heard of such a thing. The leaf humus is made from the raw material found in the MOCO leaf gro, but processed in West Virginia, which is why the label says WV. This provider buys the material and adds peat moss to lighten it. If you still have your receipt, we will happily help you out with a refund for the top soil. If you have any pictures of the materials found in the bags please send them to us so we can show the bagging plant. Thank you.

9. Greenstreet Gardens of Virginia

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363 reviews
Greenstreet Gardens of Virginia
Location
4.5
Prices
4.4
Product Quality
4.1
Establishment
4.4
Customer Service
4.4

Address: 1721 W Braddock Rd, Alexandria, VA 22302

Schedule: Open ⋅ Closes 7PM

Telephone: (703) 998-3030

Guy: Garden center


Review: "This is a comfortable shopping location for indoor and outdoor plants."

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Kerrin Nishimura: Wonderful selection of plants including natives. Very knowledgeable staff and the prices are reasonable. The quality of the plants is excellent. They put a lot of effort into their care so you never have to worry about getting inferior stock. They do a pumpkin patch in the fall and have a great little gift shop with lots of cute stuff. I love coming here because I can always find something new and interesting to buy.
Response: Thank you so much for your review and positive feedback! It really helps us tailor to the needs of our customers. Happy gardening 🌱 !

Kate Downs: Always well stocked , great deals, pleasant staff. Definitely a must visit for all your gardening needs. Great Xmas trees and poinsettias too when the season calls for it
Response: Thank you, Kate! We appreciate our customers and love a great review! We look forward to seeing you again!

Ahuva Battams: What a wonderful garden center. Lots of variety and lovely plants. Cam helped me repot my succulents and wow they look amazing. Happy happy plants. She was so nice and knowledgeable. I'll definitely be back!
Response: We are so glad you are happy with your repotting! We look forward to seeing you in the Gardens again!

Alisha R.: Thank you to all the staff for being so kind and helpful today, going above and beyond their job description. And the ficus they potted for me (graciously twice - I dropped it the first time) looks amazing in my living room.
Response: That’s fantastic! Thanks so much for your kind review and enjoy your Ficus!

Tailor Mayne: I’ve purchased many plants here over the years and my experience is always top tier. I love their house plants and they have the occasional rare table set up with all the goodies! I always stop by just to grab a plant with some character since they are at such a reasonable price or just for a peaceful walk around and look. Love this little gem hidden in Nova!

CB DCDiva: Tucked away and looking like a tiny hobbit hole, this nursery is much larger on the inside! With tons if options for inside and out, the plants were healthy and plentiful. The new veggie seedlings were in various sizes and good selection. Now parking? The tiniest parking lot offers free parking but it is hard to maneuver with lots of bagged products taking up spaces. However, if you need a variety of compost options, they have you covered.
Response: Thank you for your very nice review and your business. Have a great gardening season. Ray Greenstreet

Sarah Bennett: I just want to say this place is amazing. Their Christmas tree selection is beautiful. They have every size you could possibly want. We unfortunately had a leak from the re-usable stand we purchased and they even offered to come to our apartment and replace it for us! What amazing customer service. We will definitely be coming back in the spring in hopes to find some micro greens and other plants!
Response: Thanks for your kind review Sarah! Hope to see you again soon

Carolina Sarmiento N.: This is the best nursery ever!!! We love the people who work here. Everyone is very friendly and knowledgeable. They have beautiful flowers and the quality of their plants are excellent. We have never had a problem with any of the trees, perennials and annuals plants. We definitely recommend this place. Here are some pictures with their flowers in our townhouse patio.
Response: Thank you so much for your kind review Carolina! Happy Gardening!

Dan Solley: Had the absolute best afternoon picking out plants and flowers for our new flower box. As two novice green thumbs, we walked in clueless. But thanks to the awesome advice, guidance, and attention that was given by Scott, we walked out as complete experts. He helped us through the whole process, answering questions and teaching us and helping us pick out ideal plants for our situation. He literally spent our entire visit with us, up until and through the checkout process. I’m now a big Greenstreet fan, but an even bigger Scott fan!
Response: Thank you for your business and very nice review. Scott does a great job with customers and all his gardening knowledge. Have a great season. Ray Greenstreet.

Leah Jenika: Shopped here for years to purchase houseplants and to pay for them to be potted in my pots from home so I didn't have to purchase a bag of dirt that would eventually end up in my apt closet. Last year new staff refused to pot my chosen plant in my planter without a hole in it because my plant was not the ideal size. The first 2 times reluctantly did it but with a superior attitude and the third time they said they wouldn't do it. Some customer service wow! I appreciate recommendations for what is ideal but I don't understand refusing service. Owner said to come back and call him if needed because he understood that some people know how to not over water without a drainage hole, but that was my third time and I didn't want to try again with no guarantee of customer service. In fact, I'll betcha many people with ideal size plants and pots with holes are often overwatering their plants and killing them, which is what keeps you in business. So if you are the plant police go to everyone's house. My houseplants have always been healthy and last years. Used to be so relaxing and inviting to go there for my houseplants. I've never been so badly treated by any store let alone a garden center.

10. American Plant

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143 reviews
American Plant
Location
4.8
Prices
5
Product Quality
4.2
Establishment
4.7
Customer Service
4.8

Address: 7405 River Rd, Bethesda, MD 20817

Schedule: Closed ⋅ Opens 10AM

Telephone: (301) 469-7690

Guy: Garden center


Review: "Great place to buy plants 🪴and friendly customer services"

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neriah anne: Visited for the first time today! This is my first plant shop I've visited since moving here recently. I'm starting to collect houseplants again since I had to leave them behind. I loved the selection of plants available! They had lots of plants I've dreamed of seeing like the variegated string of hearts, calathea orbifolia, hoyas. I will definitely be coming back again to check out the baby plants! The cons are that the larger plants were pretty pricey and customer service is a bit lacking, but it was busy today. I wish some of the larger trailing plants like the pothos njoy and other hoyas came in smaller pots that were more affordable. Overall a great houseplant spot!

Stephanie Stubler: Like my favorite nurseries: a plant wonderland from the moment you walk in. I was on a mission for indoor plants so did not spend much time in the covered annual/perennial area, but it was very well stocked and taken care of from my quick outdoor tour. So many indoor plant varieties to choose from, a few I had never seen in this area. I will return for further investigation, for sure!

Linda Balon Stein: Bought Biotone here to amend the soil prior to installing new shrubs. Also picked up flower and veggie seeds. American Plant is amazing. It is a bit higher priced compared to other local nurseries or big box stores. The staff were very nice and helpful.

Ashley Robertson: Nursery hopping in DC, MD, and VA is a favorite past time of mine and so far American Plant wins my award for most beautiful. American Plant had a large selection of healthy looking indoor and outdoor plants. They have everything from succulents, to trees, to climbing vines, and roses. I picked up some pollinator seeds from the garden center, a trellis, and a Thanksgiving Cactus. The prices were fair and the staff were knowledgeable and available. I particularly loved their yard sculpture collection. Those were pricy but the design and quality were some of the best that I’ve seen. I had to keep slapping my own hands to not walk away with all their hanging plants. Gorgeous!

Paul Hudson: This store is amazing, it has a wonderful assortment of plants and very knowledgeable staff. Overall, I had a excellent experience walking around and finding the plants I was looking for!!

Julie Chang: Had a great experience! Amazingly helpful staff and beautiful selection. Ended up buying a bird of paradise and a beautiful pot. Numerous staff helped me find the best fit for my needs and even adjusted my car to help things fit.

Sara Corrigan: Come every year for our Christmas tree. They have a really good selection, reasonable prices and friendly staff. Hits all the marks for us! We come for gardening season too are always pleased :)

Jeffery Holley: I fancy myself a seasoned gardener with Master Gardener certification from a California and Idaho. I'm crazy for flowers, nurseries, yard tools and botanical gardens. In a business with wild swings in seasonality and traffic, the customer care experience at AP is a superior. Folks are helpful and attentive. Plant inventory is excellent and the shop is filled with practical items and gift delights. One day I walked in with three 20-year-old Felco pruners in dire need of care. Garden Supply Manager, Andy Harms, fixed them up with alacrity. Polished up with new blades and springs...they are like new. Thank you American Plant, your products and people are a head-and-shoulders above any garden center. Period.

Liz T: Beautiful plants with tons of selection. Pretty reasonably priced for the location. The staff is so friendly and helpful. Highly recommend engaging with them because they are also knowledgeable. We ha d a small bush not make it and they gave us no trouble at all to replace it.

David Feuer: Very helpful staff, large selection in general. I do wish they sold wild-type strawberries.

11. The Home Depot

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1958 reviews
The Home Depot
Location
4.3
Prices
4.4
Product Quality
4.5
Establishment
4.9
Customer Service
5

Address: 901 Rhode Island Ave NE, Washington, DC 20018

Schedule: Open ⋅ Closes 10PM

Telephone: (202) 526-8760

Guy: Home improvement store


Review: Their website mentions shop outdoor plants

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Sassy Sauce: I missed all of the after Christmas saw items. This location had a few products left over from Christmas but nothing I really wanted. Overall the store was neat and organized. I didn’t need any additional items for this trip, just preparing for next years holiday decorations.

Chaturbhuj bhojwani: Great shops for home goods, this is very big shop i have been going that HomeDepot for many years i was there very first day when they opened, biggest problem is coustmer service is very bad here i stud for help for more than 20 minutes before someone showed up.

Kev- keepingitreal: This Home Depot is very convenient if you’re in the Rhode Island/Brentwood NE DC Area. They offer a verity of products that can help you with your Lawn, Garden, Appliances, Painting, Outdoor Patio, Home Improvement, Cleaning Products, Tools/Equipment Rentals and many many more. I really Appreciate the help from a young male staff who was working in the Garden/Mulch area, he was very Helpful and Knowledgeable with assisting me with the products along with a young female cashier on the inside of the store. Now you can never get the help you need when you’re in the store aisles. Every time you asked a staff member who’s in the same aisle as you. Can you help me with something? Their reply seems to be, I don’t work over here and they don’t know who can help you..!!! Home Depot needs better training for their staff who’s working in the store aisles..

Jeff Rueckgauer: Needed a red 10 cup Brita pitcher. App says there is 1 in stock. Not on the shelf. 4 associates said they couldn't help but would page someone for the aisle. 10 minutes is more than enough time for someone to at least arrive, even if they have to look further. This HD had been really good for many years. The pandemic is no excuse for just unhelpful people and plainly unconcerned, inept management.

Rickey Anderson: I went to the Rhode Island Avenue store it was good. What would made it excellent if their stock was current with the website. They didn't have it even though the computer said they did have it. The item was Sphagnum moss. Happy that I was able to find a few other items

Bailey Cage: Unfortunately this was the first time I’ve been to a Home Depot where the staff was completely unknowledgeable. I had spent hours online trying to research the best products / methods for tiling my second-story concrete subfloor with no definitive answers, so I decided to head to the store and find someone to help me. Normally Home Depot workers are incredibly knowledgeable and helpful, but whoever they sent back to flooring to help me seemed to know nothing. He was able to show me where items were on the aisle, but he couldn’t answer a single question about how to tile my floor or what the differences and pros/cons in products were. It was incredibly frustrating and unhelpful, and I ended up leaving with a couple hundred dollars of products I later had to return. What truly upset me is that I did some more research once I got home just to find out the answer I was looking for is common knowledge in construction, but as someone doing a DIY project, I just didn’t know what terms I had to search for. For a Home Depot employee - the flooring specialist - to not know this is astounding.

jamesbowdenjr: This is the worst Home Depot is in the entire country. I am trying to get a door, but the store is unresponsive, the management is inept and provides no additional assistance, the associates are extremely slow, unknowledgeable of the products. The worst customer service experience I have ever had. I do not recommend this store. Please go to another Home Depot location.

Anna Lloyd: Desmond in the home and garden went out of his way to help us find something that 4 different employees had just shrugged their shoulders and said that even though it was available online they were probably out. Desmond knew exactly where it was and showed us himself, even though it was on the complete other side of the store. He really took customer service to the next level.

DAVID GILL: paint dept vert slow. When paint was done I was not told it was done. I came up to the counter and stood there waiting while emotes helped others. After 10 minutes he pointed at can. I said is that mine he looked at me like Duh.

Chanpen Tee: I came here for the kitchen cabinets project. The lady is so helpful and friendly. She takes her time explaining all the questions we have.

12. Logan Hardware

LEAVE AN OPINION
563 reviews
Logan Hardware
Location
4.9
Prices
4
Product Quality
4.5
Establishment
4.9
Customer Service
4.3

Address: 1734 14th St NW, Washington, DC 20009

Schedule: Open ⋅ Closes 8PM

Telephone: (202) 265-8900

Guy: Hardware store


Review: "Our stores are stocked with lots of new outdoor plants, and our ..."

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Emily Shaw: I love this place--such a friendly neighborhood vibe. I get all my plants here, and this one guy who works there (sorry don't remember the name) is my plant guru. They will repot your plants for a small fee if you bring them in, which is so helpful when you live in an apartment. Also--their plants are so reasonably priced!! I bought a gorgeous 7-foot fiddle leaf fig on a whim because the price was literally a quarter of what you'd pay at [unnamed nearby plant shop]. Thank you for everything you do!!
Response: Emily, thanks so much for the kind words! We love knowing that Logan Ace Hardware is able to provide you with great customer service, products, and more! We truly value your input and look forward to seeing you again soon. And so do our plants!

Paul Durbin: If you want service and quick check out go to True Value on 17th. Completely different experience with knowledgeable staff ready for you at the door who will help you and then check you out right away. 100% of the true value staff knows their stuff. Here it’s mainly people who will just check you out and don’t know hardware. This place has equally good inventory and later hours, but it’s not a hardware store experience. And for what it’s worth this is an Ace Hardware, which advertises on Fox News, should you want to avoid supporting Fox.

Baba Harsh: This place is great, I understand it's a mom and pop shop but man the prices are super high. The people are somewhat helpful but got a lot of short answers. Ended up at Home Depot.

Jim Parrett: Went there to get glass cut and paint matched. l was pleasantly surprised how helpful and courteous the whole staff were. They were able to take care of what I needed so I could finish my project. Thank you!!!
Response: We’re so glad to hear this Jim- thank you for trusting our team with your DIY needs. And thank you for shopping and supporting our employee owned store!

Aja Navat: Friendly staff and large selection of things. It is two floors.
Response: Aja, thanks for the great review! We love that your Logan Ace Hardware experience is a good one! Thanks for sharing, shopping local, and spreading the word about all that our employee-owned store has to offer. We look forward to seeing you again soon!

Jacob Goo: So this is super weird but they sell the best cream soda at the counter. I love ace for being small hardware with a little bit of everything. Thx!
Response: Dear Jacob, we're delighted to hear about your experience at Logan Hardware and so glad you love our cream soda! Thanks for shopping local and we look forward to seeing you soon!

John Trissel: Good hardware store! parking may be challenging. They have a good selection for most small projects and gardening needs
Response: Dear John, thanks for the kind words! We are glad that you find what you need at Logan Ace Hardware. We know you have choices when you shop, and we truly value your business. Thanks for shopping local at our employee-owned store! We look forward to seeing you again soon.

Greg Amiker: Multiple Floors, with a little bit of everything that you need for yout home or Project. Whether it's Plants, Plumbing, or Electrical its a one stop shop with knowledgeable staff.
Response: Hi Greg. Thanks for the wonderful review! We promise to continue being your trusted ally for everything home.

Mark Frank: They probably have what you need, and there's nice people there to help you find it! A bit pricey but that's to be expected in this area.
Response: Thanks Mark! Love to hear we can get you the products you need with the convenience of being in the neighborhood. We hope you'll stop by and see us again soon.

Robert Bolen: This store is full of caring people and fantastic tools. On two separate occasions, Jorje has gone above and beyond to help me find the perfect solution. It is wonderful to have a local place where experts provide guidance in a kind, nonjudgmental manner.
Response: This is the best review we can hope for - it means a lot when our customers reach out about our staff and store. Thank you for shopping and supporting local at our store, have a wonderful holiday season!

13. Lowe's

LEAVE AN OPINION
102 reviews
Lowe's
Location
4.7
Prices
4.9
Product Quality
4.2
Establishment
4.2
Customer Service
4.1

Address: 6750 Richmond Hwy, Alexandria, VA 22306

Schedule: Open ⋅ Closes 10PM

Telephone: (703) 765-8011

Guy: Garden center


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M.E.: It appears Loews is becoming more customer/purchaser friendly than Home Depot. In my search for a decent microwave, Home Depot had lesser known brands and almost nothing in popular brand products. Additionally, when we found a nearby worker in appliances department he immediately said, " I will be back in a minute" that turned into 15 minutes later. Another worker came over and assisted us for about 40 minutes with a kind & helpful manner. Finally, we decided to try Loews. It was different, as night and day. Several discounted Samsung microwaves were available right on the sales floor to sweep away. Check out had enough registers open with barely any wait. Workers were pleasant, helpful and customer friendly.

Eileen Voss: I can't comprehend how this store is rated above a 2/5. The workers pretend you're invisible, if you stop them to ask a question they make it seem like it's a huge inconvenience, but aren't they are there to assist? I just need a refund on a product that they delivered broken. I was required to pay out of pocket for a repair person to verify it is actually broken and their fault. It took a month for them to answer and coordinate pick up. Now it's taken hours of my life trying to get them to refund my money on an item they already received back. A man, not a gentleman, I finally got ahold of on a call argued with me and then threatened to "hang up on me". I spent over an hour on hold to speak to someone and now you're gonna threaten to hang up cause I'm requesting a refund that you don't think I am entitled? But you already picked up the item. If you value your time, money, or sanity, go any where else.

David Hamrick: I recently made a lumber purchase and the price I was initially charged was higher than the listed price. When I brought this to the cashier's attention, he had me take a picture of the correct price and made he prove that I was charged incorrectly. In addition, this store has serious issues when it comes to customer service.

Sharon Harper: It's very sad that I live in Maryland and have to cross the bridge for certain stores. The staff was amazing and very helpful. I didn't get the light fixture I wanted but was told that on April 29th 2 boxes are due. I wish that ALL Lowes could have the same training 😕

Col Ma: This is about countertops through Lowe's from Granite Marble Express. Not one person has called me from the Installation department. I have called a total of 6 times and been spoken to rudely 3 times, hung up on twice and denied speaking to a manager. My negative experience with the order of these countertops and Lowe's customer service has become extremely stressful and costly (money and time). I've tried to offer a number of solutions such as: 1. get credit for the countertops and purchase a different one where there are no "variations". I can pay the difference in cost. (denied) 2. get refunded (denied) 3. get refunded and pay 20% restock fee (denied) 4. take a loss on the actual countertop and get refunded for the installation fee and $500 support beam. (denied) The process has been terrible. They didn't show up, then they showed up on the wrong day, then they say in order to schedule the install we have to purchase a $500 support for the 2 inch overhang (this is after we created the design and paid for installation). If we didn't pay the $500 then they can't install the countertop because it's a warranty issue. What can you do at that point but pay for it? Then, they get to house and the countertop likes "kinda" like what I chose despite talking to Zaya about the DETAILS (is it matte, how large are the veins, the color of the veins, the details, is it off white, cream or what shade, are the cut lines very noticeable, etc?). I made sure the details, that we paid for, were confirmed. What showed up was a "Variation" (Zaya's words) of what we chose. It looks like a cheap knock off of the actual sample and it was cut incorrectly. My payment of $4752+$500 was not a "Variation" of the price listed for these items. I immediately rejected the order and spoke with Zaya on the situation (2x) and she behaved as if she had no idea what was going on. Side note, Lowe's installer (finally called) said , if I wanted them to deliver, but not install the countertops, I have to pay a $150 transport fee. I want nothing to do with that company and their countertop. So here I am without money, a decent countertop, or any type of civil customer service.

Meta Davis: Outstanding customer service. Greater at the door "how can we help uou today? The young lady.in the lawn mower department went above and beyond to help us with our lawn mower purchase. They took the lawn mower we wanted on display down so we could see it. Then we purchased the E-GO lawn mower. Couldn't be happier! .Thank you lowes.

Victor Dugger: I practically live there lately. Fantastic customer service including fun and useful inventory. The lady that usually works in the inside plant dept is knowledgeable and patient. Look her up if you need help.

Shenika Buries: I received excellent customer service from Hannah and 2 other employees. They were very attentive and helpful when purchasing a lawn mower and other lawn care equipment!

phoebe lots: Had an appointment for someone to come measure my kitchen floor for new tile. They gave me a 1pm to 5pm window so I took a half day off work. At about 5:15pm I got a call saying the Lowes representative would not be here until 6-7pm. He never showed up. No calls, nothing. I’m glad this happened because I can only imagine trying to deal with them once a project actually starts.

LN Perez: I've been calling the customer service line for this store for 3 days to schedule a dishwasher install and there has never been an answer. And each time, after 30-40 minutes, they hang up on me. It's so aggravating. I'm cancelling the order for my dishwasher and just ordering through Costco. The wait there to schedule an install was 8 minutes for me.

14. Meadows Farms Nurseries and Landscape

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95 reviews
Meadows Farms Nurseries and Landscape
Location
4.9
Prices
4
Product Quality
4.2
Establishment
4.2
Customer Service
4.8

Address: 4808 Backlick Rd, Annandale, VA 22003

Schedule: Open ⋅ Closes 7PM

Telephone: (703) 941-5656

Guy: Garden center


Review: "Great customer service - always willing to help you carry plants."

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M: They have a really wide selection of plants, definitely more expensive than your typical big box store, but hopefully that means better quality. They have items like mulch and soil you can purchase in bulk and I think they’ll help you load. The staff is very friendly and helpful, the parking lot is big. Recommended!
Response: Thank you, M!

N. A.: Great delivery of mulch and awesome driver (steven) worked really hard not to damage anything on my driveway!! Excellent service!
Response: Thank you for your review.

Caleb Haslett: We came here after having a bad experience at another local garden center and were very pleased until the two quarter pallets of stone showed up. Be forewarned, if you don't pay for the hand stacking on your delivery, "dumped" means literally dumped off the back of a truck, pallet and all.
Response: Caleb, Thank you for your review. I am sorry you were disappointed in your stone delivery. I did call and talk to the nursery and they confirmed that you had signed an acknowledgment that you understood that the delivery was going to be dumped. I'm sorry that my staff didn't give you more details on what that would look like. Sincerely, Jay Meadows, Owner

Andrew Shreeve: My wife and two kids picked up a Christmas tree this morning and were helped by a young man named Peter. I don't tend to leave public reviews online, but I was so impressed and appreciative that I felt compelled to post this review. He treated us like family and took extra time to engage me in helpful and informative dialogue as well as load our tree and firewood. Pete: thanks very much, and you have made me a loyal customer for as long as we are in the area. Meadows farm: excellent judgement in hiring this young man and I sincerely appreciated your great service and supplies. Merry Christmas and happy holidays, everyone!
Response: Thank you so much, Andrew, for leaving us this review and sharing your kind thoughts. I've shared this with the Annandale staff so Peter can see what a great job he's doing. Thank you for trusting us with your Christmas decorating needs and from all of us, we wish you a very Merry Christmas!

Quinn Nguyen: Spent a lovely afternoon strolling through the well-organized and diverse inventory of outdoor plants. The prices are very affordable (most around 10-15 for potted plants). I will definitely be back in May when they change out and add more indoor plants. Staff and management are as nice as can be. The farm is large and feels very welcoming. I will definitely return again. It’s my happy place.
Response: Thank you for your review, Quinn. We're very happy to act as your happy place and look forward to seeing you again in May!

s pants: Good selection and helpful employees who can point out where plants are being displayed. Their delivery fee ($25) and planting fee (costs equal to the plant you buy) is pretty reasonable and they seem to do quality work. Their plants are higher-quality than Home Depot so they are a little more expensive but I personally don’t mind, as long as the plant survives.
Response: Thank you for your review and for the kind words. We really appreciate it!

Bill Farmer: I've been looking a while for a nice big tropical Hibiscus bush and finally found a beautiful yellow gold one at the Annandale location. Great buy too!
Response: Thank you, Bill!

Jim VanDyke: Very courteous and friendly. Staff was wearing masks. Negotiated a good price on a Christmas tree. I buy my tree there quite often. Lots of parking convenient to their merchandise. Convient location easy to enter and exit.
Response: Thank you, Jim!

My Hanitizer: Amazing staff and great selection ✌️
Response: Thank you! We really appreciate it!

Stephanie Martinell: Great customer service - always willing to help you carry plants. They also honest and up front about pricing and when plants will be available.
Response: Thank you, Stephanie!

15. Nature by Design

LEAVE AN OPINION
20 reviews
Nature by Design
Location
4.7
Prices
5
Product Quality
4.7
Establishment
4.7
Customer Service
4.4

Address: 300 Calvert Ave, Alexandria, VA 22301

Schedule: Open ⋅ Closes 6PM

Telephone: (703) 683-4769

Guy: Plant nursery


Review: "and they have a wide selection of native plants."

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Bruce Lowther: Great selection of native plants packed into a very small area. Staff was very knowledgable on what would work for us. The placards were also very informative and really helped. I really enjoyed the sculptures hidden in here and there. The old house and out building were also very interesting.

Duncan Stroup: When do you plan to reopen? Are you still at the Four Miles Run farmers market on Sundays?

Kristine Swann: I don’t know what this place is but it’s definitely not a nursery and is not open…
Response: I am so sorry you were inconvenienced. We had to vacate on short notice after the property was sold. Pending permit approval, we hope to reopen in our new location in 30 days or so. In the meantime, please reach out to us via email (plantfolks@nature-by-design.com) and we can arrange delivery or pickup. We will be vending at the Four Mile Run Farmers' Market on Sundays from 9 to 1.

Paige VanderWall: Nature By Design gives the most incredible customer service experience. My best friend’s father passed away, and I live in a different state, but wanted to send her something special. I found Nature By Design, and after reading through their website, I decided this was the place I wanted to get her plant. Carla- owner- was so kind and incredibly helpful. She took the time to send me an email with some choices and photos of what I might want to send my dear friend. Once I gave her the go ahead, she had this beautiful plant delivered the very next day (during Covid-19). She made this process so easy and wonderful. I am very grateful for Carla’s willingness to help and give love to my friend. I highly recommend purchasing native plants from this locally owned, small business.

Anne O’Neill: I love this place; and they have a wide selection of native plants.

Eric Masters: Great selection of native trees, shrubs and perennials with knowledgeable staff. Healthy plants.

David Hiles: Randee the owner is expert about native plants and passionate about helping others use them. Great place.

Larry Zaragoza: Knowledgable and friendly staff took the time to understand my planting needs and provide planting recommendations to meet my needs.

Weronika Ha: All the local trees you will need ;)

Wayne Jenkins: Found a couple of native shrubs on my "want list".

16. Pablo's Garden Center

LEAVE AN OPINION
81 reviews
Pablo's Garden Center
Location
4.2
Prices
4.6
Product Quality
4.1
Establishment
4.8
Customer Service
5

Address: 11941 Rockville Pike, Rockville, MD 20852

Schedule: Closed ⋅ Opens 1PM

Telephone: (240) 498-2847

Guy: Garden center


Review: "We go for pumpkins in the fall and outdoor plants in the spring."

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Ashantae Minor: They do not currently sell plants! I read one review that said that they radiate kindness, but that was not my experience. I walked a half hour to get there believing that it was a garden center. As soon as I walked in the people there walked away. It’s fine of course, we should social distance, but it is pretty rare to not be greeted at all in a store. I walked through the store, then had to find them to ask where the plants were and got a very curt response. I wrote before that they seem to want to be left alone, and am now editing to address their response. It’s extremely disappointing that there were no plants; I was hoping to bring my family with the car and the future but I do not feel like it anymore. I can see all the peace signs, if that is what they mean by knowing about their “mission.” They in my opinion were not living up to it that afternoon or in their reply to my review. No I do not intend to hurt a small business and you seem very well off to me actually. So you stop being cruel to show boat. There are very large and unusual garden ornaments, but I couldn’t see any price tags.
Response: WOW ! This is unkind …do you even know us and our concept ? .. what is your intention ? To hurt a small business ? If you knew us and our projects you would rethink your words . The energy you spent making a un kind review is why we are in world conflict . I wish you to take your unkind energy and shift to kindness towards world peace

samantha: such a beautiful place with the coolest things. it’s so colorful and welcoming and pablo is so so kind. will definitely be coming back soon :)

Stefanie M. Canizares: This place is nice, but there isn’t any plants anymore. It need more attention. It looks like no one takes care of it.The art selection is nice.

Dawna Howard: This is a wonderful place to look at and buy unique garden art, sculptures, unique pots, wind chimes, that sort of thing. I also love the live plants when they have them. Regarding the plants, the place is almost serve yourself — you need to bring your own boxes or bags, and it is best to know what you want when you go. Not everything is labeled and there isn’t a lot of staff to help you. But the plants are all healthy and I’ve found good natives and rare houseplants and herbs there. Unlike the big box stores Pablo doesn't use chemical pesticides, and he doesn’t push his plants to bloom too early. He also plays music for his plants :) And his plants are outdoors, so there will be less transplant shock when you put them in your yard. We have several plants still thriving in our yard several years after getting them from Pablo’s!

Pablo Rodriguez: LOVE ...LIGHT...PEACE... PABLOS GARDEN There is not another space anywhere that fills your soul and sells kindness . Just walking through the space transports you, one feels the love and energy that this magical oasis provides . In a time of planetary darkness and challenges , Pablos Garden is an escape and a reminder of a lighter brighter future .This is the space to rent out for your next event ! celebration of life ! I love that Pablos Garden rents its magical space . so anyone who wants to safely celebrate and gather in this vibe ,can do so ! Thank you Pablos Garden for sharing your ANGELIC MAGICAL OUTDOOR SANCTUARY .

Julie Fato: Friendly service, great prices and an awesome selection of cool stuff!!! My new summer go to for cool things!!!!

michael schecter: First, Pablo no longer sells live plants, he only sells garden art. I think this is a truly unique place that has a wide variety of sculptures at what I thought were reasonable prices that are not easily found elsewhere in Bethesda/Rockville. Nothing has prices on it, so you sort of need Pablo to help you price every object you may be interested in. Second, he is a very interesting guy who loves to chat - about everything. I can imagine he may not do well if it’s busy, as he needs to tell you what everything costs and, he likes to chat, so helping three or four customers may be difficult. But if you are looking for something colorful to brighten up some corner of your yard where nothing grows, find a quiet part of the day and go and expect to spend some time with him and his collection of art work (and cats). You won’t regret it.
Response: NOT TRUE! PLANTS COMING ! .. WE ARE THE SMALL GARDEN CENTER WHO HAS BEEN HURT BUY BIG NURSERIES ... FINALLY WE FOUND A SUPPLIER TO WORK WITH SMALL BUSINESS ORDERS . THANK YOU FOR SUPPORTING US

Katie Baker: I called to inquire about two items and they were hella rude. He screamed we are closed during the week and don’t have anything. I won’t spend my money here geez
Response: The WORLD needs kindness and peace and you taking the time to write a negative review , you should use your energy to make a difference in this world . you called late at night two times after normal business hours . I never screamed at you I could not hear you .I said it once we were closed you called back and then could not hear me . We welcome kind customers !

Train & Able: Pablo is the NICEST guy EVER! Great service and an amazing selection of the best Christmas trees I’ve ever seen! I can’t recommend him and his place enough! I’d skip Home Depot and come straight here!

Don Mito: This is a wonderful place for everyone to get their gardening needs. Pablo's garden offers a wide range of outdoor goods including pottery (both low and high end), water fountains, statuary, seasonal goods, artwork and much more. I recommend both residential and commercial customer's to check Pablo's out before anywhere else.

17. Merrifield Garden Center

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834 reviews
Merrifield Garden Center
Location
5
Prices
4.9
Product Quality
4.5
Establishment
5
Customer Service
4.3

Address: 12101 Lee Hwy, Fairfax, VA 22030

Schedule: Open ⋅ Closes 7PM

Telephone: (703) 968-9600

Guy: Garden center


Review: "Great selection of houseplants and outdoor outdoor plants."

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Cathy Besley DeLoach: There is something quite magical about shopping at Merrifield Garden Center. As a native Virginian, it's held a special allure my whole life. I bought my baby girl's very first Christmas Decoration in the Christmas shop in what must have been 1990 or 1991 when it was much smaller and more modest. Over the years, we have made MGC our first stop when in need of plants for the inside or outside of our home and always visit the Christmas shop. In addition to shopping for house plants and outdoor projects at Merrifield, I also support their business with my business. Our real estate team's landscaper, Mr. Mow, buys plants and mulch for all of our listings at Merrifield, probably about 35-45 times a year. One of our big personal home exterior projects was creating a lounge area under a big tree we have in our side yard. We had so much fun shopping for rocks--big rocks--as well as buying the stone we needed to build our large coffee table and firepit there (second picture). Merrifield had all the stone delivered to my house in about an hour after we made our selection. It was amazing!!! I planted a fern/shade garden amongst the rocks and, you guessed it, bought all from the garden center. On a recent trip to the garden center, I was sad when I found they had dwindling supplies in their green house--understandable with supply chain issues of late. I found a plant and planter I loved but noticed the leaves on the plant were a little spotted. Undeterred, I decided to move forward with the purchase of the $35.99 8" swiss cheese plant, knowing I was taking a slight risk if it should die. When I got to checkout, I asked if I could have a small discount on the plant considering its condition. The lovely cashier, finding my request reasonable, called a manager over--tall guy, maybe his name is Michael?--who really responded super quickly with a decidedly stern "no" when asked about a discount. It was such a moment! A 10% discount, $3.60, would have gone so far at that moment. The moment was extended when he made a few additional condescending comments suggesting I didn't know anything about plants. I was left feeling bad about myself and disappointed with the manager (the lovely cashier gave me a 10% discount anyway and should be applauded for saving the day). So really, Merrifield Garden Center is an exquisite garden center which I love so much. A little of the magic has been been extinguished for me but I'll still go. I just hope the managers don't take that relationship for granted because that would just be so sad.
Response: Cathy Thank you for the kind 5-star review! We so appreciate your kind words and your loyal patronage. I am so very sorry to hear about the unfortunate encounter with one of our managers when you inquired about a discount. If you don't mind, please contact me at Kevin@mgcmail.com and provide me with your phone number, so that I can personally apologize to you. We very much appreciate your business, and despite that one disappointing encounter, I hope we get to see you back at the garden center again soon. Kevin

Noofy Allen: Tomato season is here, and I bought mine at Merrifield Garden Center. You can never go wrong there. Best local garden center in Northern Virginia! I purchased the Heirloom and Big Boy. You cannot go wrong with ANY purchase here. Caution, you'll find more than you need here.

Brian: We were shopping for a live cut Christmas tree and we could not find many trees in the area that were full and had a really nice shape. So we went to Merrifield Garden Center and found a very nice tree. That is the good news. The bad news is that it was about a $150 that is twice as much as The Home Depot across the street. A kind of felt like being gouged at Christmas. All of the prices of the items we saw seemed incredibly expensive. Capped off by a 11 foot Christmas tree that was $895!! Wow. Really? $895? If this review was helpful to you, please give it a thumbs up!
Response: Brian Thank you for taking the time to write a review. We're glad to hear you found a nice Christmas tree. As for our prices, we feel we are very competitive with other local, independent garden centers, especially when you compare similar quality. We buy from premium growers where you know you're getting a quality tree with a beautiful shape. We appreciate your business and we hope to see you back again soon. Kevin

beyondTabu: Pretty wide selection of plants. A little pricey in comparison to other garden supply stores, but staff are friendly, helpful & informative.
Response: beyondTabu Thank you for the kind review! We're glad to hear you enjoyed our vast selection of quality plants. As for our prices, we feel we are very competitive with other local, independent nurseries, especially when you compare similar quality. We appreciate your business and we hope to see you back again soon. Kevin

Andrea M. Watling: This is probably my favorite garden center in the area! They always have some cool plants but they've been raising their prices a lot recently. I think the price of indoor plants just really skyrocketed dueing COVID-19 but I can't get myself to buy a 4" neon for $25. Even if they're very pretty! I still got a a very nice and full snow queen for $6.99 which I was very happy with. I also got a rattlesnake calathea whoch didn’t last very long in my house. They also have a nice collection of pretty pots- lots to choose from! The staff was also very friendly but I did ask for help to get one of the hanging baskets because I couldn't reach it but the lady never came back and I saw her helping another customer. Oh well! Saved me some money because I ended up not getting it. Still worth going in and taking a look at the pretty plants!
Response: Andrea Thank you for the kind review! I'm glad to hear that we're your favorite garden center in the area and that you enjoy our wide selection of plants. As for our prices, we feel we are very competitive with other local, independent nurseries, especially when you compare similar quality. Every now and then, a plant or product might be inadvertently mispriced, so we appreciate you bringing this to our attention in case that was what happened. We did check with our greenhouse staff and that price does sound right. While most of those 4" plants we sell are around $7.99, with certain varieties a little more, the neon is a patented variety that is much more expensive. One of the reasons we carry such a wide selection of plants is that we can offer our customers many different options at different price points. And while we're glad to hear you felt our staff was very friendly, I'm sorry the person that was helping you did not assist you in getting the plant you wanted. We hope you'll give us another opportunity to serve you better. We appreciate the feedback and your business, and we hope to see you back at the garden center again soon. Kevin

Devon Janes: I've been going to this garden center for years and they are FANTASTIC! I'm not someone who wants a lot of help when I shop and they're respectful of that but also super attentive when you do ask for it. Their selection is wonderful and they're helpful when you ask when certain plants will be coming into season. I see a lot of reviews on them being more expensive than other places in the area and yes, they are. But their quality, selection, and service is also miles above others and it is worth it. When I buy young plants here they do cost a few dollars more typically than other places but in my experience they've been healthier and sturdier.
Response: Devon Thank you for the kind 5-star review! We're so glad to hear you enjoyed your shopping experience and that you found our staff to be helpful. We appreciate your business and we hope to see you back again soon. Kevin

Sue MacLane: Great selection. Large nursery. Staff was very helpful and extremely knowledgeable. Dyan in the front and Andy in the back really helped out. Our purchase was very large and we need some very specific plants and rock palettes. Much more professional service than at their Gallows Rd location.

Tyler Balsam: One of the best retail experiences I've had in a few years. Searching for some supplies for a community garden, and both Andy and the other people I talked to were incredibly helpful in showing me the ropes of how to get bulk landscaping materials, and genuinely seemed to care and take the extra mile even if it wasn't required. The indoor prices seemed a bit higher but the service was unbeatable and everyone there seemed motivated and customer-service oriented. You get what you pay for and these guys were high class! Thanks again y'all, and major props to Andy! :D Keep it up, y'all! ☺️😁👍
Response: Tyler Thank you for the kind 5-star review! We're so glad you enjoyed your shopping experience, and that you found Andy and our other staff members to be helpful. We are fortunate to have so many great people who genuinely enjoy helping our customers find just the right plants and gardening supplies for their garden. We appreciate your business and we hope to see you back again soon. Kevin

Huy: Good and friendly people with a heap of knowledge as to what plants would be best for me. I go for their interior plant section and there are endless choices with a good variety of both species and sizes of your favorite species. I like buying smaller plants and watching them grow over time. They've got everything for my repotting needs as well so I can say that I'm covered here. Lastly, there is a "plant doctor" here as well if anything were up go awry.
Response: Huy Thank you for the kind 5-star review! We're so glad to hear you enjoy shopping at our store and that you liked our selection of indoor plants. We appreciate your business and we hope to see you back at the garden center again soon. Kevin

Carrie smith: Just an all around great place. We are here vacationing and I found this place on Google maps. Based on the reviews I decided to visit. I wasn't disappointed. A wonderful selection of plants, planters, wind chimes, just a wonderful selection of goodies. A bit pricey on some of the plants but considering they all looked in excellent condition, I would have paid it. Unfortunately I was too busy looking at everything to remember you get many photos.
Response: Carrie Thank you for the kind 5-star review! We're so glad you enjoyed your shopping experience while here on vacation. We appreciate your business and we hope to see you back again the next time you are in town. Kevin

18. Meadows Farms Nurseries and Landscape

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133 reviews
Meadows Farms Nurseries and Landscape
Location
4.8
Prices
4.2
Product Quality
4.9
Establishment
4.7
Customer Service
4.3

Address: 6461 Arlington Blvd, Falls Church, VA 22042

Schedule: Open ⋅ Closes 7PM

Telephone: (703) 538-3100

Guy: Garden center


Review: "Well-stocked garden center with a good selection of plants."

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Meadows Farms Nurseries and Landscape: what do users think?


Kevin Kampschroer: Best quality in northern Virginia, selection is good, exotic species in short supply. Advice is competent and the guarantee adequate.
Response: Thank you, Kevin!

Rouben Gregorian: Horrible customer service Called to ask a question about planting a tree and was forwarded to three different people. The last person put me on hold for 10 minutes and was extremely rude when they came back on the phone. In the end, no one was able to answer a simple question about if they could plant a tree. And clearly couldn’t tell me who the right person to talk to was either.
Response: Rouben, Thank you for your review and I am very sorry that my staff wasn't able to answer your questions in an efficient and courteous manner. I would love the opportunity to talk to you about your experience so that I can better understand what went wrong. I am available at jmeadows@meadowsfarms.com to talk. Thank you, Jay Meadows, Owner

Adriana Chinchilla: I was amazed at the customer service that was offered here at meadows farms seven corners in specific a young man by the name of Alejandro i believe assisted me with excellent care when loading my bags of mulch today. I recommend stopping by!
Response: Thank you, Adriana!

Patrick Gregerson: This is our go to nursery. Their staff is friendly and well informed. They have a variety plants, shrubs and trees to choose from. It’s close to Arlington and the District of Columbia so that there isn’t a need to go out into the suburbs to find what you’re looking for. During Halloween, they create a maze out of straw bales for little ones to enjoy. We just got our Christmas tree there. They had a number of varieties to choose from as well.
Response: Thank you, Patrick! We appreciate the kind words. We hope you and your family have a very Merry Christmas!

Caden O: I bought a bag of Tree Tone only to open it at home and realize it was all moldy and wet. The bags were displayed outside with the other fertilizers so I guess they got rained on..
Response: Thank you for your review, C O. Those Espoma products are usually packed in water-resistant packaging, so it's possible the one you bought was faulty. Bring it back with your receipt and our staff can either swap it out for a better bag or issue you a refund for it.

Randall Smith: Helpful employees, extensive inventory, well displayed. If it is to be found, you can find it here!
Response: Thank you, Randall!

Gloria W.: I really like this place. They are very friendly and have a nice selection of plants
Response: Thank you, Gloria!

Bruce F: Extensive inventory of annual flats. Easy in/out from route 50. Easy check-out and helpful staff.
Response: Thank you, Bruce!

Joe Reblando: This place is great--friendly staff, good selection of herbs, and excellent prices, especially with their VIP program
Response: Thank you, Joe!

Luz B.B: there is parking, and many plants and trees also serve you very well 👍
Response: Thank you, Luz!

19. Patuxent Nursery

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282 reviews
Patuxent Nursery
Location
5
Prices
4.2
Product Quality
4.3
Establishment
4.5
Customer Service
4.1

Address: 2410 Crain Hwy, Bowie, MD 20716

Schedule: Open ⋅ Closes 5PM

Telephone: (301) 218-4769

Guy: Plant nursery


Review: "Huge variety of indoor and outdoor plants."

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Olivia S.O: Best nursery I’ve ever been to. Customer service is absolutely incredible, they’re happy to help + they know their stuff AND my favorite thing? When they don’t, they CHECK. No need to act like you know every single detail on every single plant, and having us customers deal with the consequences. Abby helped me pick a rubber tree plant and an aloe plant, and gave me shipping information on when I can come back for a snake plant. She also gave me a ton of information on each, types of planters, and some extra info for my stubborn calethea medallion at home. Even went outside to get me a cart when my plants became too much for my arms. Leanne was super sweet, showed me a rare plant they have coming in, and helped where she could and brought Abby over to me because she was in a different department. There was a gentleman who was walking around loading things, saw I had a rubber tree plant in my cart and just gave me a bunch of helpful information. You can tell these people love their jobs, their coworkers, and genuinely love to help. It’s refreshing!! I’m already plotting on a few more plants so I can go back!

Alicia Anderson: I have shopped here for at least 10 years. Every season I look forward to my trip here..sometime several times per season…I purchase with the understanding that I get Quality and Service. This Christmas I purchase 3 small beautiful holiday plants. In less than 9 days after caring as instructed, the plants began to die. I brought them back to the store only to be told that they cannot be exchanged. No exceptions, especially with me not having my receipt yet they were aware that I had recently purchased a Christmas tree and not certain why both were not in the system. I purchase from this store and I knowingly overpay because I presume that I have a quality guarantee that I would not get elsewhere. Not the case! This is not a store that is committed to longevity and quality service. I will no longer make a commitment to shop here first. I will bring my money to a establishments that’s more connected with service and guaranteed quality not just getting a sale
Response: Hello, thank you for letting us know what happened and we are sorry that your experience with us was not satisfactory. When it comes to returning plants, we print our policy on our receipts at checkout. For Annuals, including our Poinsettias, due to their fragile nature we do not return or replace these items. We also require a receipt, or a purchase to be made under a member account in order to retrieve purchasing history. We strive to find satisfactory compromises with all our customers, and if this was not the case in your experience we would like to make it right. Please email us at custserv@patuxentnursery.com, we would like to discuss this further with you.

Stacy Hawkins: 1st time here was amazing. The sales associate Cat helped me with everything I needed to know and also with things I didn't know. I went to days in a row, and I will be back next week to purchase more plant babies

Kay Koenig: Great store. Good prices. Good quality on products. Ms. Karen helped us again and she is absolutely amazing. Extremely knowledgeable and will "bend over backwards" to assist you. Very personable which makes the shopping experience great. Employees like her are valuable. That's why we keep coming back multiple times a season. Well done!
Response: Thank you for the kinds words!

Ashley Robertson: My friends know I love plant nurseries. One friend taking on a big landscape project asked me to recommend a nursery near DC, with fair prices, a wide selection, and knowledgable staff. I immediately recommended Patuxent. And they did not let us down. We were helped by Gabby who knew the best outdoor plants for my friend’s waterlogged yard. My friend wanted to attract butterflies and Gabby showed us the options for those as well. Several other staff members helped us protect and load up her truck with her selection. I was especially impressed because it started raining while we were shopping and Gabby grabbed her raincoat and kept on showing us around...well my friend around. I went inside the garden center to keep dry 😂. After picking her outdoor plants my friend had a question about an indoor plant that was dying and Gabby directed us to an indoor plant expert! By the end, my friend was raving about the stellar service and I was so glad to have converted another friend into a nursery lover! Thanks Patuxent!

Witchman: Fantastic customer serice and great selection!! I was looking for a half yard of topsoil, which some nurseries wont do. I sent an email and they promptly replied. She said they do and gave me the price. Checkout was quick and the loader operator was on point. Five stars all day long!

Angelica Swon: LOVE this nursery. They always have whatever I'm looking for. You can get all kinds of plants here. Trees, shrubs, flowers, indoor plants, herbs, literally everything. They also have cats that catch mice for them, which is adorable. Reasonably priced with friendly staff, this is your one-stop shop for all things garden!
Response: Thank you for your kind words!

Caren Raphael: The manager name Lisa G was very rude! I could hear her in the radio. She was giving the cashier the feedback thinking i was not hearing.. before she even know the facts she said the answer is NO! While shouting. When i asked to speak to her she refused to come said she is working worth a cashier. I said I will wait.. she told the cashier again in the radio rudely “she will wait a while then!!! I said politely that is fine. Then she said she wont come via radio… At this time her rudeness was out of control.. the cashiers told her “she can hear you” .. In few mins she showed up already saying no with no questions asked. Even the gentleman who was there who was a reasonable person who explained that the plant was planted and I have an account the lady proceeded to be rude and decided to win rather than doing the right thing. We spent $600 and exchanging the plant which dies for $20 was what brought all this!! This is beyond bad customer service.. i have never got this type of treatment anywhere!!!!
Response: Thank you for bringing this to our attention. While Lisa and the other managers involved were defending policy, it is our understanding that they were asked to escalate the situation to upper management and to wait before making any calls; we appreciate your patience since they were not able to make a decision in the moment. After review, while Lisa was not the manager on the radio it was someone else and they did so in a way that we do not train, condone or recommend, and we are sorry for your experience. We have your information and we will reach out to you if anything changes.

Laura Kowal: Love this place, their variety is the best in the area and we can always find what we are looking for. Would be nice to have more helpful signs to know where things are but it's worth looking around. Great selection of large and small pots too!!

Stunna Daren: They have a wide variety of plants…bought some black mulch which the landscapers says was good quality. A little more expensive, but you do get some warranty on the expensive plants. Also, the manager will personally assist you with questions the staff are not able to. Which is understandable, not all the staff can be highly knowledgeable in plants and shrubs.

20. Lowe's Home Improvement

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1211 reviews
Lowe's Home Improvement
Location
4.2
Prices
5
Product Quality
4.1
Establishment
4.3
Customer Service
4.6

Address: 10440 Campus Way S, Upper Marlboro, MD 20774

Schedule: Open ⋅ Closes 10PM

Telephone: (301) 350-6777

Guy: Outdoor furniture store


Review: "... m always in this store.. it's a great place to shop for home an garden"

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Lowe's Home Improvement: what do users think?


milo matute: this is incredible, at 5 in the afternoon and the gate of the garden area was closed I had to buy 12 bags of mulch and 5 bags of stones, and the area according to two employees who I asked told me that this area It was already closed if I wanted to pay I had to take all that to the front gate, they didn't even offer me help on this. If that is true, please, they should update the schedule and specify that the gate closes at 5 so as not to waste time, if not, too bad for those employees who do not recognize that this type of business is due to customers.

Chris Macola: If I could give this place zero stars I would. Whatever you do, do not order any furniture from this place. Not only will they screw it up if it's a delivery, but if you try to get a hold of someone to correct the situation, you'll be transferred from this person to that person and back to the original person again (if they actually answer the phone at all) and you may be on hold for 15 minutes to a half hour and you may very well get disconnected. The only way I got anything done with my messed up delivery was I had to drive there every time and physically talk to someone. The one manager I did talk to over the phone that said he was going to take care of everything was there but no one could ever get a hold of him in the store. I got three different sections of the store that he was supposedly the manager of but no one could ever find him. The furniture itself that I ordered was not assembled very well because the bolts were loose and when it originally came it was not assembled even though we paid to have it assembled. We sent the driver's back and then we had to fight tooth and nail to get them to come out again. Ultimately I had to call their customer service phone number and speak to someone above them to get anything completed. Very bad experience and I will not be going back to this particular Lowe's ever again. It's hard for me to say this but the local Home Depot closest to me was better just about every area than this particular Lowe's. And in my opinion Home Depot is not as good as Lowe's overall. Extremely disappointed.

Denise Anderson: Great place to shop, POOR CUSTOMER SERVICE. I had to return a lock, I waited on a line for30min, which did not move. The only movement was more people added to the line. Absolutely frustration! I still need to take back the lock, but do not want to spend my entire day waiting in a return line. The need to hire better staff and pay them. Give so e incentives fir coming to work and doing a awesome job. Easy to take money, but trying to return is a beast

Jonas Kibet: Cool home improvement store. I can rate them better than Home depot. I love their app. So cool you can scan for prices of items on the shelf before you check out. The staff and wonderful. The only thing I didnt like was that I checked out an item online and says I can pick it up from the store but is nolonger available in the shelves.

Tyra: Lowes has most of those house hold things you need. To repair or restore. My last experience at this location was very good. Young lady tried to help me but she got someone who had more experience in plumbing who also tried to help me and explain the piece I was looking for. Unfortunately I had to get a refund. The lady who helped me with refund was friendly and nice as well.

Jerome Harper: Set out to fine me a ridding mower this morning , stop by Lowe’s on 301 in bowie. Was able to purchase one in about 15 minutes. And the service was great!! Thanks! Want to say thanks to Ms.Carolyn cashier 10 for her help this morning.

Ssgt Allen: This Lowes - in Largo - is "average". While the location is great - They never have enough staff on the registers..during peak hours. And overall customer service is "not so great". > the customer really has to know this store has exactly what they want in stock -before- you arrive. Otherwise - you're stuck.

Jewel Jace: Customer Excellence! Thank you Dee and Denay for providing service with a smile! Thanks for being Kind! Dee you patiently matched the screws with the correct ones. Denay before Dee came along you were with another customer but you made me feel great while waiting. Dee appear and without hesitation offer to help. You both are an example of Operational Excellence! Many THANKS! I will visit and shop again.

Howard Batiste: I went here to get some grade 8 hardware for a project I have at home. It was significantly easier to find what I needed versus shopping at Home Depot and there seem to be a lot more available in terms of volume. Would definitely recommend here if you are shopping around for screws and bolts.

Sharon Harper: Eric and Johnathan was very helpful. 1 helped with the light bulbs/light fixture and the other with dimmer switches and face cover. You all need to have more than 1 register open on a Friday evening. Same on you all plus you need more associates working. People needs job.

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