Best Stores To Buy Heaters Washington Near Me

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1. Glover Park Ace Hardware

LEAVE AN OPINION
166 reviews
Glover Park Ace Hardware
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer Service
5

Address: 2233 Wisconsin Ave NW, Washington, DC 20007

Schedule: Open ⋅ Closes 8PM

Telephone: (202) 333-6378

Guy: Home improvement store



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Glover Park Ace Hardware: what do users think?


Sam C: This is a great hardware store. Staff is helpful, selection quite decent, and right in my neighborhood. Could I save a little bit of cash by driving out to the deep burbs for the Home Despot or similar? Sure, but would I? Absolutely not. Icing on this cake: they always accept my Ace coupons, even if past their expiration date. Now that is ace in my book.
Response: We are so glad to have loyal customers like you who understand the value of shopping and supporting local businesses in our community. Looking forward to seeing you in store again soon! Thanks for shopping with us.

MAC Cover: I am rating Glover Park Ace location a 4 because the gentleman who assisted me was very nice in spite of this mean nasty new world we live in. The only issue I have was I placed my order for curbside but the store was unable to locate the order which caused me to go inside the store which I loathe. Love my Ace Hardware!
Response: Dear MAC, thanks so much for taking the time to share your positive experience! We're thrilled that we can be of service at Glover Park Ace Hardware. We look forward to seeing you again soon! Thanks for shopping local and supporting our employee-owned store.

Campbell F: I love this place! The staff is usually super knowledgeable and helpful and you start to feel so collaborative that you want to come back and show them the results!
Response: Thank you Campbell! We are glad to have customers like you who shop and support our store and staff. We look forward to helping you with your next project!

Matthew Berning: Good use of a small space, reliable place to pick up supplies for small home projects and interesting plants -though sometimes a bit disorganized
Response: Thanks for taking the time to leave a review! Glad we're your reliable neighborhood place for your home improvement and maintenance needs.

Rozan Cater: Although I requested curbside pickup, I had to go in the store. I was the only customer, tired of waiting I got the item from the shelf, showed the cashier and left. I seem to have interrupted break time. Not worth it!
Response: We're sorry to hear you had a negative experience Rozan - this is not a common occurrence at our stores and unfortunately we were a little short staffed over the holidays due to health concerns. Since we're in basement level, it can be challenging to step off the floor during certain times of the day when staffing is limited. We do have free validated parking in the lot behind our store if you find you need to pop in for a minute. Your comment was passed along to our manager who will review with his team. We value you as a customer, thanks for shopping and supporting our employee owned business.

John Thompson: The store staff was very helpful in locating some small clips that I needed to create a display
Response: Glad to hear our staff could help! Thanks for shopping local at our store.

Jennifer B: I was surprised to see what a huge store was hiding here! Super helpful employees, too.
Response: So glad you found us Jennifer! We have a Greta team. Thanks for shopping with us- we’re always for you anytime you need help!

Hugo Toledo: Not gonna lie: one of the best places to go when I was in DC helping loved ones move in to a new place. Look: big box stores have their place but the number of folks available to answer questions and the depth of attention and knowledgeable service we consistently received on our 3…4 trips there make it a favorite. Check them out!
Response: We are so glad to hear from you Hugo, we appreciate your business and kind comments. We look forward to helping you with your home improvement needs again soon!

Rachel Max: So glad to have this ACE in the neighborhood. The staff are welcoming and knowledgeable. You can find pretty much everything you are looking for and if they don't have it, you can order it for pickup. Love the parking in the back too.
Response: We're so glad to have amazing customers and neighbors in Glover Park! Thanks for shopping and supporting local Rachel. We appreciate your patronage.

20TH Century Archivist: Disbelieve all positive reviews for the ACE Hardware in Glover Park. The staff there is rude, unhelpful, incompetent and pay absolutely no attention to customer safety. This explains why today was my last shopping trip to the ACE Hardware in Glover Park. I was walking through one of the aisles in the ACE Hardware in Glover Park and was looking at items on a shelf when I suddenly was tripped and fell to the floor: the staff left several thick and heavy sealed cardboard boxes scattered right on the floor. A store employee came to see what had happened and when she saw me rising from the floor she then promptly lost all interest. The employee "apologized" in an insincere manner and was offended when I criticized her and the store for leaving boxes scattered on the floor for customers to trip on, claiming that she was not the employee responsible. Although I haven't encountered scattered boxes previously in the in the ACE Hardware in Glover Park, the staff there does place too much merchandise in the aisles: they are totally incompetent and rude and cannot properly run the store. Placing heavy sealed cardboard boxes on the store floor for customers to trip on is absolutely the dumbest thing store employees can do: Washington, DC store employees can be among the worst, but I have never encountered such flagrant incompetence in a store in this city before today. The Yelp reviewers posting here leaving all of those five-star reviews probably have never shopped often in the ACE Hardware in Glover Park or spent much time in the store when shopping there. All of the Washington, DC area ACE Hardware stores are poorly staffed and managed, but the Glover Park location is the very worst and has been getting worse since the beginning of the COVID-19 pandemic: they are unable to deal with more customer demand. For your own safety and sanity, please avoid the ACE Hardware in Glover Park! You will find Lowe’s or the Home Depot to be a safer, saner, and more courteous environment!

2. The Home Depot

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1958 reviews
The Home Depot
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer Service
5

Address: 901 Rhode Island Ave NE, Washington, DC 20018

Schedule: Open ⋅ Closes 10PM

Telephone: (202) 526-8760

Guy: Home improvement store



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The Home Depot: what do users think?


Sassy Sauce: I missed all of the after Christmas saw items. This location had a few products left over from Christmas but nothing I really wanted. Overall the store was neat and organized. I didn’t need any additional items for this trip, just preparing for next years holiday decorations.

Chaturbhuj bhojwani: Great shops for home goods, this is very big shop i have been going that HomeDepot for many years i was there very first day when they opened, biggest problem is coustmer service is very bad here i stud for help for more than 20 minutes before someone showed up.

Kev- keepingitreal: This Home Depot is very convenient if you’re in the Rhode Island/Brentwood NE DC Area. They offer a verity of products that can help you with your Lawn, Garden, Appliances, Painting, Outdoor Patio, Home Improvement, Cleaning Products, Tools/Equipment Rentals and many many more. I really Appreciate the help from a young male staff who was working in the Garden/Mulch area, he was very Helpful and Knowledgeable with assisting me with the products along with a young female cashier on the inside of the store. Now you can never get the help you need when you’re in the store aisles. Every time you asked a staff member who’s in the same aisle as you. Can you help me with something? Their reply seems to be, I don’t work over here and they don’t know who can help you..!!! Home Depot needs better training for their staff who’s working in the store aisles..

Jeff Rueckgauer: Needed a red 10 cup Brita pitcher. App says there is 1 in stock. Not on the shelf. 4 associates said they couldn't help but would page someone for the aisle. 10 minutes is more than enough time for someone to at least arrive, even if they have to look further. This HD had been really good for many years. The pandemic is no excuse for just unhelpful people and plainly unconcerned, inept management.

Rickey Anderson: I went to the Rhode Island Avenue store it was good. What would made it excellent if their stock was current with the website. They didn't have it even though the computer said they did have it. The item was Sphagnum moss. Happy that I was able to find a few other items

Bailey Cage: Unfortunately this was the first time I’ve been to a Home Depot where the staff was completely unknowledgeable. I had spent hours online trying to research the best products / methods for tiling my second-story concrete subfloor with no definitive answers, so I decided to head to the store and find someone to help me. Normally Home Depot workers are incredibly knowledgeable and helpful, but whoever they sent back to flooring to help me seemed to know nothing. He was able to show me where items were on the aisle, but he couldn’t answer a single question about how to tile my floor or what the differences and pros/cons in products were. It was incredibly frustrating and unhelpful, and I ended up leaving with a couple hundred dollars of products I later had to return. What truly upset me is that I did some more research once I got home just to find out the answer I was looking for is common knowledge in construction, but as someone doing a DIY project, I just didn’t know what terms I had to search for. For a Home Depot employee - the flooring specialist - to not know this is astounding.

jamesbowdenjr: This is the worst Home Depot is in the entire country. I am trying to get a door, but the store is unresponsive, the management is inept and provides no additional assistance, the associates are extremely slow, unknowledgeable of the products. The worst customer service experience I have ever had. I do not recommend this store. Please go to another Home Depot location.

Anna Lloyd: Desmond in the home and garden went out of his way to help us find something that 4 different employees had just shrugged their shoulders and said that even though it was available online they were probably out. Desmond knew exactly where it was and showed us himself, even though it was on the complete other side of the store. He really took customer service to the next level.

DAVID GILL: paint dept vert slow. When paint was done I was not told it was done. I came up to the counter and stood there waiting while emotes helped others. After 10 minutes he pointed at can. I said is that mine he looked at me like Duh.

Chanpen Tee: I came here for the kitchen cabinets project. The lady is so helpful and friendly. She takes her time explaining all the questions we have.

3. Lowe's Home Improvement

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1968 reviews
Lowe's Home Improvement
Location
4.9
Prices
4.8
Product Quality
4.8
Establishment
4.8
Customer Service
4.8

Address: 2438 Market St NE, Washington, DC 20018

Schedule: Open ⋅ Closes 10PM

Telephone: (202) 378-2500

Guy: Home improvement store



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Lowe's Home Improvement: what do users think?


Sassy Sauce: Great discounts on Christmas items as part of the holiday sale. I picked up Christmas stockings for under $5.00. There were fire pits on clearance as well. I like this location and they generally have the items I’m in need of for repairs or decorations, etc. The staff is very helpful as well.

Stuart Miles-McLean: I don't like all the self check out lines which are killing jobs. They did have things I was looking for in the wild bird and critter section, but it appears they need more employees -- all over the store -- to keep the inventory organized and properly shelved and labeled. The employees I did encounter were very helpful and friendly; it just looked like they need more of them.

Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.

Jessica Fullington: Today I went to the garden center for some outside plants. Yolanda was so very helpful! She was able to answer my questions, she even went and got me a cart so that it was easier for me to get the items I purchased to my car. It is so refreshing to have people who are pleasant and helpful at their jobs I will definitely come back to this location to get all the plants I need this spring! Marla was very helpful as well along with the young man who answered some of my questions about my plans. All around a wonderful experience!

goklt: Lots of materials here. Check out was fast. However good luck asking for assistance. Lots of associates are walking around but not helping customers. I tracked an employee down for assistance in moving materials from a high shelf to store level in the door section. He called two times for assistance to my aisle but no one came and he advised going to customer service. They called and still no help. Had to track somone down in a different department altogether. Crazy.

Chase Johnson: The employees here are courteous. But the wood cutting service they claim to offer is not available when needed. The store should just be candid that wood cutting won’t be available (or at the very least won’t be available at any specific time). I am a local DIYer (not a contractor). Before I bought wood I asked about cutting and was told it was no problem—buy it and then request a cut. I did. I was then told the lumber associate wasn’t available for an hour. I couldn’t get the wood (a single sheet of plywood I needed to cut in half) into my car, so I waited. After an hour, there was still no lumber associate, so the wood was never cut.

N R: Terrible customer service. Returning an item took 3 months of repeated calls to schedule a pickup and even when Lowe's had the item back multiple calls were needed to secure the refund. Such a hassle, so worth avoiding! The third party delivery service that they use doesn't turn up in the agreed time slots so it's very easy to miss them and then get stuck in the web of calls that are required to reschedule.

Annie Signorelli: I ordered a dishwasher with professional installation and the process from start to finish was completely nontransparent and unprofessional. The installation had to be rescheduled because the dishwasher wasn’t pulled down for pick up in time, and then when it was installed it was the incorrect dishwasher — not even the right brand. After several hours on the phone with the Lowes installation line, including being told multiple times that they couldn’t advance the process because they couldn’t get in touch with anyone at their own Lowes store, I called the store directly and was able to sort it out and get the installation rescheduled. A Lowes associate later told me that they don’t have the “luxury” of waiting on hold with the store which is what I had to do in order to ensure my order was completed. Finally the correct dishwasher was installed on the third attempt and I was told I could contact the installation line again to discuss compensation for the inconvenience. Again it took multiple attempts to even get an update on where my case stood, despite being told every time that I should expect a call back “by end of business” every day I called. When I finally got offered compensation it was for less than half of the amount I requested (I requested the installation service be refunded seeing as it took 3 attempts and I was the one having to set everything up because Lowes did not follow through). While I am satisfied with the product I am in disbelief at how difficult and unprofessional the process was with Lowes. I do not recommend purchasing appliances from installation from this store or using the Lowes installation services.

Conchita Coney: Excellent but one of the employees didn't know what he was talking about whereas getting parts for a 2019 torro self-repellent lawn mower. He told my husband and I to go to store name Grainger on MD 202 they are either closed or permanently shut down.

Elizabeth Ramming: Assistance was top notch!! The gentlemen working there were very polite and helped me a lot with specific questions. HOWEVER-- However, I needed lumber, a 1X6 piece. What they had in stock was WET. But oh! I found 2 dry pieces at the bottom. But alas, don't be happy for me. Those pieces were warped in both directions - both along the length and width. That's it. So, shut up and buy it, or fight DC traffic to go someplace else. Both of those options were the absolute WORST. Why was the wood wet amd warped?? ... Duhhh. How utterly stupid.

4. Target

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777 reviews
Target
Location
4.8
Prices
4.9
Product Quality
4.8
Establishment
4.8
Customer Service
4.8

Address: 3100 14th St NW Ste 201, Washington, DC 20010

Schedule: Open ⋅ Closes 10PM

Telephone: (202) 777-3773

Guy: Department store



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Target: what do users think?


Chaturbhuj bhojwani: Very nice and clean store parking available in the basement, Only problem always low on the food inventor and produce and grocery.

Cliodhna MacFadden: We purchased the Element 65” TV, and after 3 days the backlight broke. We tried everything to fix it. Without a box or receipt in hand, we brought it back to see what may be possible to do. Associates TK, Nicole S, and Anton were able to use the debit card used to purchase to look up my receipt to get our return sorted. We so appreciate them going truly above and beyond to show us their compassion and excellent customer service.

Jasmine Thomas: Mobile Tech Has A Rude Raspy Voice Lady Working There. Ms.Kathy Is Extremely Unprofessional & Doesn’t Know What She Is Talking About. She Lied & Told Me That An AT&T Phone Was Unlocked. The Phone Wasn’t Unlocked & I Was Trapped In A Contract. I Explained To Her That I Wanted A Unlocked Phone & She Insisted On Telling Me The Phone I Bought Full Price Was Unlocked, Yet I’m Getting Stuff In My Email Saying I Have A Contract That I Have To Pay Off My Phone. Her Attitude Is Stank & She Never Has Her Mask Up On Her Face. Columbia Heights Target Do Better, Her and Her Unprofessional Ways Are Bringing Your Company Down Tremendously. I Will Be Reaching Out To Corporate!

Shayna Deverman: Dirty, unorganized, extremely low stock on everything. Items thrown everywhere, picked over. Shoe isle was a disgrace. Nice they have an “Ulta”, but very limited items. Took me several minutes to figure out where body wash was. Haircare, travel, makeup is all grouped together in the front/middle-like typical but body wash/deodorant was clear on the end of the store. Terrible flow. All that looking and they had very limited washes! Men’s selection had more to choose from. Went in there with a very basic list and got one thing on it… my nearest Walgreens was more helpful…disappointing since I love me a Target trip. I won’t be back to this one.

Kaila Gilbert: Good store, could benefit from more helpful signage 😂 idk throw a digital map on the wall or something. but even though I got vertigo/whiplash/confused trying to find a suitcase (they're on the 2nd floor in the wayback) no complaints and the people are good. Most people do self checkout bc line passes fast, so don't be intimidated if it's long. Idk choose your adventure. Shoe section looks a litttle crazy in the afternoons, but that's consistent with the behaviors/type of people who live here lmao. Moving too fast, not putting stuff back, lowkey entitled ahaha

Adah Deveaux: This review is for the starbucks within target. My drinks were great but a little of a wait. The actual target was customary.

Thomas Nali: NO PARKING VALIDATION Poor inventory. This is on a regular old Monday. I asked for the product I was looking for, they checked in the back, and said it was too hard to get to and another employee would work on it, but they don’t know how long it will be. This was at almost noon. Look at how few dairy products are on the shelf. Staff continued to prove unhelpful. I asked four different employees where a type of product was and they each told me to find someone who worked in that dept. OR they just told me they “probably don’t have it” WITHOUT even looking or bothering to find where it should be!! They tried to walk off but I said I am not satisfied until we find the shelf where it should be, and I’ve been looking for fifteen minutes. Took all of that to get some help finding one little thing.

Ted Socha: Ever since this Target added self-checkout, they've relied solely on it. At most, they open only one regular checkout line if self-checkout gets long. Better off going to the CVS across the street. 10/7/19 update: this place either needs to solve their self-checkout problem or open up more than one regular cash register

Sade Wilson: I was shopping today at the Washington D.C target store and was purchasing gift for my family I found some nice things and for a really good price. I went to check out and the items were ringing up different from what the price was upstairs I explained to the cashier he called for a manager. The manager name tiffany came and refuse to change the price the for two of the items but change it for the other too items. I continue checking out because I didn’t want to wait to long after I was done checking out I went upstairs to take pictures to show the manger she still refuse and walk away.

Donna Walker: Buyers we aware the prices in Target are going up every week and its terrible and make sure you know the prices of your items because the shelf price and the register price can be different at times. Security was following me for no reason so I had t let him know you are following the wrong person. I catch more people stealing at Target and I do not work there. Also, some of the employees are so rude. I will be recording my conversations with the employees when I need to ask for help as proof of how rude some of them can be.

5. Logan Hardware

LEAVE AN OPINION
563 reviews
Logan Hardware
Location
4.6
Prices
4.6
Product Quality
4.7
Establishment
4.6
Customer Service
4.6

Address: 1734 14th St NW, Washington, DC 20009

Schedule: Open ⋅ Closes 8PM

Telephone: (202) 265-8900

Guy: Home improvement store



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Logan Hardware: what do users think?


Emily Shaw: I love this place--such a friendly neighborhood vibe. I get all my plants here, and this one guy who works there (sorry don't remember the name) is my plant guru. They will repot your plants for a small fee if you bring them in, which is so helpful when you live in an apartment. Also--their plants are so reasonably priced!! I bought a gorgeous 7-foot fiddle leaf fig on a whim because the price was literally a quarter of what you'd pay at [unnamed nearby plant shop]. Thank you for everything you do!!
Response: Emily, thanks so much for the kind words! We love knowing that Logan Ace Hardware is able to provide you with great customer service, products, and more! We truly value your input and look forward to seeing you again soon. And so do our plants!

Paul Durbin: If you want service and quick check out go to True Value on 17th. Completely different experience with knowledgeable staff ready for you at the door who will help you and then check you out right away. 100% of the true value staff knows their stuff. Here it’s mainly people who will just check you out and don’t know hardware. This place has equally good inventory and later hours, but it’s not a hardware store experience. And for what it’s worth this is an Ace Hardware, which advertises on Fox News, should you want to avoid supporting Fox.

Baba Harsh: This place is great, I understand it's a mom and pop shop but man the prices are super high. The people are somewhat helpful but got a lot of short answers. Ended up at Home Depot.

Jim Parrett: Went there to get glass cut and paint matched. l was pleasantly surprised how helpful and courteous the whole staff were. They were able to take care of what I needed so I could finish my project. Thank you!!!
Response: We’re so glad to hear this Jim- thank you for trusting our team with your DIY needs. And thank you for shopping and supporting our employee owned store!

Aja Navat: Friendly staff and large selection of things. It is two floors.
Response: Aja, thanks for the great review! We love that your Logan Ace Hardware experience is a good one! Thanks for sharing, shopping local, and spreading the word about all that our employee-owned store has to offer. We look forward to seeing you again soon!

Jacob Goo: So this is super weird but they sell the best cream soda at the counter. I love ace for being small hardware with a little bit of everything. Thx!
Response: Dear Jacob, we're delighted to hear about your experience at Logan Hardware and so glad you love our cream soda! Thanks for shopping local and we look forward to seeing you soon!

John Trissel: Good hardware store! parking may be challenging. They have a good selection for most small projects and gardening needs
Response: Dear John, thanks for the kind words! We are glad that you find what you need at Logan Ace Hardware. We know you have choices when you shop, and we truly value your business. Thanks for shopping local at our employee-owned store! We look forward to seeing you again soon.

Greg Amiker: Multiple Floors, with a little bit of everything that you need for yout home or Project. Whether it's Plants, Plumbing, or Electrical its a one stop shop with knowledgeable staff.
Response: Hi Greg. Thanks for the wonderful review! We promise to continue being your trusted ally for everything home.

Mark Frank: They probably have what you need, and there's nice people there to help you find it! A bit pricey but that's to be expected in this area.
Response: Thanks Mark! Love to hear we can get you the products you need with the convenience of being in the neighborhood. We hope you'll stop by and see us again soon.

Robert Bolen: This store is full of caring people and fantastic tools. On two separate occasions, Jorje has gone above and beyond to help me find the perfect solution. It is wonderful to have a local place where experts provide guidance in a kind, nonjudgmental manner.
Response: This is the best review we can hope for - it means a lot when our customers reach out about our staff and store. Thank you for shopping and supporting local at our store, have a wonderful holiday season!

6. Walmart Supercenter

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7110 reviews
Walmart Supercenter
Location
3.8
Prices
3.7
Product Quality
3.7
Establishment
3.7
Customer Service
3.7

Address: 99 H St NW, Washington, DC 20001

Schedule: Open ⋅ Closes 11PM

Telephone: (202) 719-2110

Guy: Department store



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Walmart Supercenter: what do users think?


Kev- keepingitreal: This Walmart offers Capital City Mambo Sauce, Fruits, Vegetables, Seafood, Poultry, Dairy and all sorts of Household Items. This Walmart needs to improve its Elevator services, only two out three of the elevators are working, it would be nice if they removed one of the elevator and replace it with stairs that lead customers from the parking garage to the street level and to Walmart store level for easy access. The current stairs only give customer access from the street level to Walmart store and no access to the parking garage. This Walmart includes a Pharmacy and free two hours of parking in the parking garage. This store has shopping carts available in the store and in the garage areas.

Mirka Mendez: It's Walmart, there are no grocery stores nearby (that I know) so it's an option. Smaller than the usual supercenter, very small produce section. There was an approximately 10 min wait at every registers when I visited.

PaulDavid Morado: Not exactly the best side of town. It is Walmart so all things that go with Walmart come along with this place. It's not close to any Metro station so be prepared for a walk is it on the other side of Chinatown. Excellent place for fruits and vegetables in all things grocery but be prepared also to bring your own bags as there seems to be carts missing

Aminah Imani: Its conveniently located but not the best Walmart to be in. The customers were loud and the security with large bullet proof vests doesn’t make it a welcoming vibe. Grab your products and head out quick. They do validate parking and leave patience for the slow running elevators. The employees were helpful and efficient. This location isn’t my preference but it gets the job done when in dire need.

Sassy Sauce: Mixed experience with this store. It’s a good location and there is parking available in the underground garage. First 2 hours are free. The store has items locked in a case that I couldn’t understand. For example, women’s underwear and some personal hygiene items. Also, the store wasn’t too crowded while I was there and the associate I asked to help me gave me clear directions as to what aisle the product I needed would on. The parts of the store I visited were clean and the overall shopping experience was ok. No major complaints. Just strange observations about profits being locked behind glass.

C. Zed: Well it exists, that I appreciate. I’ll continue to shop here. The cashiers scan items more than once, has already happened twice for me. The store is small and often too messy. The aisles are narrow, and the carts are way too big for the store. Many items are locked behind cases. Could be a better experience, especially for the closest location to the US Capitol.

Henok Garedew (Henny breezy): There is always problems in this specific Walmart all the timeI don’t recommend it

Virginia S: Need more employees/cashiers working. These stores rely too heavily on self checkout. Which is fine if you like to DIY but there shouldn't be so little cashiers that you turn the customers into employees and shoppers at the same time. Some people go shopping for the experience of the human interaction they have buying their things, having someone else ring it up is part of the experiences. Stop cutting corners your customers are not happy with it trust me

Van D Peluche: Terrible terrible. Twice I have ordered online groceries and the first time I did not get it until an hour later and the second time I didn’t get it until a day later than the scheduled period. Absolutely awful. Plus no one in any department answers phone calls. And their produce is very poor quality. May as well not even have the grocery delivery service. Will not even notify about orders being held for the next day.

Harriet Saulsbury: Love shopping at Walmart, some of the eorker are rude ask them a question they always say its not my department and walk away. Another thing as many seniors and disable people shopping there on a daily basis you only have maybe 10 electric scooters for the entire store which is a super store but you have maybe only 2 scooters working. You also took away your seating you have in the lobby of the stores where are we supposed to sit and wait on rides and family members to finish shopping?

7. Target

LEAVE AN OPINION
108 reviews
Target
Location
3.2
Prices
3.3
Product Quality
3.2
Establishment
3.2
Customer Service
3.2

Address: 1515 New York Ave NE, Washington, DC 20002

Schedule: Open ⋅ Closes 9PM

Telephone: (202) 914-2396

Guy: Department store



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Target: what do users think?


Sassy Sauce: This store opened a couple years ago and it’s always nice and clean. The day I went after work the store must have just received a truck because there were boxes of product on most of the aisles. But this store is generally very clean and organized. This isn’t a normal sized target though, it’s definitely smaller and has more of a convenient store type feel. But all of the normal Target staples are still there. There is parking under the store and it’s accessible using the escalators or elevator. There is a Starbucks as well. It’s a great store to visit!

Amreen Shafiuddin: poorly managed target.. no one knew answers for anything. customer service was poor. stocking issues in all the aisles. boxes everywhere.. the food items especially bread section don’t have best before stickers on them. when questioned, they just saw each other faces. poorly managed.

Tracie: Pros: Near my home. New store. Available parking structure. Decent customer service. By decent i mean - I haven't had a negative experience with the customer but no one has gone above and beyond helping me. Cons: Generally feels empty. Yet every time I enter the store i notice staff are in the middle of restocking and have crates of things in the middle of the hallways blocking the pass way. This was even before covid so not sure whats going on (pictures shown from Dec 2021). Also, doesn't appear to be a parking attendant so anytime anyone lost their ticket, their is chaos trying to get out. Finally, prices seem a little higher than other targets, i get the sense that because its smaller things are limited and maybe marked up? Or maybe its just inflation and the whole food chain/ports being a hot mess.

Mysiki X Valentine: Whoa! Let me begin on a positive. There is a cashier (older Black woman) Joan, who is the most pleasant staff worker. However, the younger staff can often be found tucked away on phones, having side conversation and etc..so finding help is always difficult. In addition, the customer service could never be described as friendly. But it does not end there, this is one of the worst Target’s I’ve ever went shopping. The store shelves stay empty. I recently order Beats headphones online for pick-up, I was emailed saying my order was ready—but when I got to the store the manager cancelled my order, stating the item was not in the store. Long behold, I walked to the back and there sat 3) pairs of the same item I came to pick-up. Her attitude was out of this world, I couldn’t believe she worked in customer service. No matter what time of the day, the aisles have carts full of products yet to be put away. Makes the store seem chaotic and disorganized. If it’s a quick stop, I’d advise going elsewhere. Looking to do serious shopping, never stop here. To end on a positive the food section is normally well stocked and presented nicely.

Kareem Carter: Lets start by saying I am appreciative of having a Target in this area of DC. The parking facility is safe and well lit, the store was reasonably stocked and clean. My gripe is with the professionalism of the management and the completely ineffective way they run the checkout line. they funneled everyone through one line and when several customers skipped the single line and went straight to the register, they were allowed to do so.....causing frustration to the other customers in the line. This was brought to the lead employees attention and she sarcastically dismissed my frustration. They should really signage up on how the checkout line works!

Erin Truax: I have been to this Target a few times because it is the most convenient for me (and parking is easy) but I always leave feeling very frustrated. There are constantly boxes of inventory waiting to be unpacked that are blocking the aisles and many shelves are often missing product. I have shopped at different times and on different days, but this seems to be on ongoing issue for this location. If you’re able, I recommend a different location.

J Por: Went in for some quick toys for my nieces and nephew. Turned in to their Loss Prevention racially profiling my partner, and followed us around the store the entire time for 60 dollars worth of merchandise, part of which, we had to find an employee to get. We initially went in to make a return, and unfortunately had the idea to shop the last bit of our list. Workers letting people (guy in a blue hoodie was wearing a red shirt so possible employee?) walk around without a mask even though DC has a mandate, and the stores inventory is always in the way. Should have been more concerned following him to give him a mask instead of two people who were in your store less than 25 minutes. Overheard an employee talking about managers asking the team to get tested because of a potential positive employee. Overall, the worst experience I’ve had by far. I’ve been a consistent customer for three years, but no more. This location is best avoided. Trust me.

livingmytruth 2: Joan has the best customer service ever. I came in this location with my 98 year old grandma and she made my grandma feel sooo good and proud and she really has a positive attitude. Thank you for making my grandmother’s shopping experience so pleasant . I will actually make this my home store now because of her pleasant demeanor

Aaron Blackmon: Have you ever wondered what it would be like to go to a Walmart that is all red and has Target signs? Well wait no longer! This will fit the bill. The validated parking is a mess. The store is never stocked but simultaneously stocking everything at once and the lines are NEVER open. I only went there after learning my initial lesson months ago because it’s so close and I wanted to get a few things but even still it wasn’t worth it.

Chris Todd: The staff inside the store were friendly and helpful. However, the parking attendant was about as useless as a square wheel. I wanted to recharge my car. The sign in front of the chargers read "See attendant to activate". This dude was just sitting in his car. He refused to get up and wave whatever card he needed to wave to unlock the charging station. He didn't even acknowledge me other than saying "Uh". I tried activating the station with my SemaConnect app, but the station was locked out. I'm sure this Target is great, but I wouldn't come here in an EV because the dude who runs the chargers can't be bothered to get out of his car to do his job.

8. Woodley Park Ace Hardware

LEAVE AN OPINION
180 reviews
Woodley Park Ace Hardware
Location
4.4
Prices
4.4
Product Quality
4.5
Establishment
4.4
Customer Service
4.4

Address: 2616 Connecticut Ave NW, Washington, DC 20008

Schedule: Open ⋅ Closes 8PM

Telephone: (202) 503-1485

Guy: Home improvement store



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Chaturbhuj bhojwani: One of the best store in Woodley park area Ace Hardware shop manager May she try to help as much she can all the customer She is very knowledgeable, and her teammate Jessica she is wonderful person also always Looking after all the customers, I visit Ace Hardware shop at least once in a week because it is very close to my work place.
Response: May and Jessica are amazing! It means a lot when customers take the time to leave us their feedback, we are really grateful to have you as a customer. Look forward to seeing you again soon!

K R: Wonderful local hardware store that carries anything you need for the home. Cleaning supplies, paint, tools, key cutting, balloons, flowers, plants and everything in between. The staff is always nice and during COVID they were my go to spot for supplies. Some amazing clearance deals as well.
Response: Thank you K! We are glad to have customers like you who shop and support our store and staff.

Meghan Griffin: The folks at this Ace hardware are fantastic! I have brought many home improvement ideas to them since I moved to the neighborhood, and it’s always with earnestness and a pleasant demeanor that the staff help me work out solutions. On a recent visit, May and Louie helped me to unstick a really stuck bolt on the hinge from my refrigerator door. I was trying to flip the door so that it opened the right way for my kitchen layout, and they were both so invested in my success. (May, Louie, if you read this, it worked!!) Truly above and beyond. I will always come back to this store for hardware needs.
Response: Hi Meghan Thank you for the glowing review! We are so glad to have you as a customer. We will make sure Louie and May know that the project was a success. These are the kinds of stories are why we are in business. Hope to see you again soon!

L A G D M R: Super friendly and professional team. We can find everything we need to do some repair at home. Great shop.
Response: Dear LAGDMR, we're delighted to hear about your experience at Woodley Park Ace Hardware! We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon.

Kevin Russell: Is a pretty small Ace, but they make up for it by their friendliness. If you need perry basic stuff, you will likely find it here. Maybe check there website first before to make sure they carry what you need.
Response: Thank you for taking the time to share your experience at our store, Kevin! If you can’t find what you need on our shelves, you can ask one of our associates to check our warehouse, which has thousands of products we don’t have room to stock in store. Hope to see you again soon!

Paul Behin: Great customer service you don't get at big box places like Home Depot. The associate (I wish I'd gotten his name) took the time to help us find the exact screws we needed that we'd never have been able to find on our own.
Response: So glad our team could help you get the hardware you needed- thanks for stopping by and supporting local!

Shawn Domagal-Goldman: This place is wonderful! Super friendly staff and managers that helped our girl scout troop set up a cookie sales booth!!!! Love them!
Response: Shawn, we are grateful and appreciate the time you took to leave your review! We're thrilled that managers and staff at Woodley Park Ace Hardware could help with your Girl Scout fundraiser! We really value our local community and are here for you anytime!

Jeff Schwartz: Small store, but very friendly and helpful staff.
Response: Jeff, we appreciate the time you took to give Woodley Park Ace such a great rating! We're always happy to help, so don't hesitate to contact us if you ever need anything. Hope you visit us again soon!

Don Malnati: This is a great local hardware store, that has just about everything a homeowner could need. Plants, screws, tools. They have helpful staff as well, one of them actually called me when my wife accidentally locked her keys in the car so I could come help.

eric hoffa: This is a real small town neighborhood hardware store. Whenever I see a hardware store like this I can't resist going in and having a look around. I always make a purchase from these small hardware stores. They are so much better than the corporate do it yourself hardware stores!
Response: We love this! Always enjoy checking out the small mom and pop shops around town - we're glad you made a stop at ours. Thanks for shopping local!

9. Target

LEAVE AN OPINION
33 reviews
Target
Location
3.9
Prices
3.8
Product Quality
3.8
Establishment
3.8
Customer Service
3.8

Address: 3505 Connecticut Ave NW, Washington, DC 20008

Schedule: Open ⋅ Closes 10PM

Telephone: (202) 892-3794

Guy: Department store



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Target: what do users think?


Connor Black: My friend is a former employee at this establishment and I decided to post this on their behalf to protect their anonymity. First off, HR is prone to scheduling shifts at horrible times with little regard for the time you will have between shifts. Now this could be fixed if HR was more present and was available to talk about shift scheduling and issues that arise from how they do it. Secondly, the General Manager is very aggressive with their style of management. They often are talking down to people and attempting to single them out for ridicule or to give attitude to. They also have zero regard for a worker's wellbeing or health, instead putting the business before the people who have to make sacrifices for it. If you ever do call out and the GM answers, be prepared because she will try to gaslight you and talk you out of whatever your legitimate reason for not being able to come in is.

Portia Massado: I was a former employee there and the reason why I left was for a career choice and also because of the GM Jemima Canage. Jemima Canage is THE WORST GM to work for the company. Target is her LIFE and if your in school or have a second job PLEASE DO NOT APPLY. Control freak YES she is. Jemima will over work you and will not give gradititude in return unless your a male that work in her store. She talks very mean and nasty to associates like they are nothing to her. I even had an incident where she yelled and charged herself at me like I was a child. It made me very very upset and if another manager wasn’t present I would of lost my job for walking out due to Jemima poor management skills. I even had customers come in and complain about how rude and mean she is. She also like to try to undermind people like they lack common sense. She recently fired someone for no apparent reason at all. She forced that man to come to work sick after expressing that he wasn’t feeling well. And he called the ambulance for himself just to prove to Jemima that he was sick. And in the process of her firing one person she lost 8people from that store. Even her ASM left because of her, 3LPs, and 4 associates. And right before I started 6months ago the original associates that were there had already gave the new people the rundown of Jemima Canage and how much they hated her and how she acts towards her employees. She doesn’t onow how to humble herself or treat people with REPSECT. She demands it then earning it or giving it back in return. And the nexr person she raises her voice at WILL NOT be as nice cause trust me I was VERY VERY ANGRY about it. Please get rid of that bad engery in that store. I feel sorry for all the people that are still there.

Kerry Delf: Small but fairly well provisioned food section, with both snack foods and some home groceries, heavy on the convenience foods. Prices are high but better than other stores in the area. Conveniently open until 11 p.m. on Saturdays, in an area where other stores close at 9 or 10, but it closes earlier on other days of the week. Free parking with store validation. Downside: Service was sparse and heavily dependent on self-service—there were no employees on the floor helping customers, and of three employees around the checkout counter, only one was operating a register, quite lackadaisically.

Peyton Doyle: Great small format Target in a really accessible part of Cleveland Park (and just steps from the Metro stop). Impressed with their selection of fresh foods. Nice home goods section too. Unique underground store. Really friendly employees! I will certainly be back.

Daniel: Right off the metro so it's convenient, not to mention, definitely bigger than you'd think. They took the investment of digging underground for the store (kind of like their NYC Tribeca location) and it definitely paid off. Validate parking when you leave since there's a lot attendant and a gate... no joke. Prices upscale for the location, but they had what I needed and would probably visit again.

Larry Gamble: I really enjoyed the atmosphere and the surroundings is a very beautiful place with a lot of awesome deals! it was a very nice experience for people are just super awesome everybody was all friendly and lot of excitement going on just keep it in the parking lot list fire I loved it

Lindsay Cooper: Purchased baby food online that was listed as in-stock. Received notifications that it was ready to pick-up. My husband went to pick it up and not only did they not have our order, they didn't have the product in stock. My husband then decided to purchase other items while he was there and was followed closely around the store by security so much that he had to ask the person to back off. I called Target HQ and they confirmed that the order was ready for pick up. I'll be going back to Amazon after this experience.

Chaturbhuj bhojwani: It is Very nice and very clean. It is small in size, but they've got everything from groceries to clothes and electronics. It is conveniently located near the red line Cleveland park metro station, and bus ( L1, L2) stop. when you walk in this location, it looks like you're at a duty-free shop at an airport. It is also a quick 5 minute walk from the zoo.

M P: Free parking but you MUST get your ticket validated in store. Great for quick Target run. You can always find helpful employees and if you don’t see what you are looking for ask and they’ll get it in stock. Great manager. Super clean store. Perfect location.

Sassi Whayz: Clean store, I love the floor separate.. x feels like a department store. Found a new favorite lady part cleaner

10. Adams Morgan Ace Hardware

LEAVE AN OPINION
299 reviews
Adams Morgan Ace Hardware
Location
4.5
Prices
4.6
Product Quality
4.5
Establishment
4.5
Customer Service
4.5

Address: 1704 Columbia Rd NW, Washington, DC 20009

Schedule: Open ⋅ Closes 8PM

Telephone: (202) 299-0040

Guy: Home improvement store



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Megan Tebbenhoff: Everyone at this Ace Hardware is incredibly kind, helpful, and knowledgeable! I went in seeking a screw that would fit a warped sleeve in a new piece of furniture, and Chris went above and beyond to help me fix my problem. He asked me to bring in my furniture, offered me a dolly to wheel it in from my car, and used some tools free of charge at the store to help get the screw properly threaded so I could finish building my furniture. It was so kind of him to offer his assistance, I likely would have had to exchange the furniture if I didn’t have his help. I have come to this location a few times and I have always been incredibly impressed by the service. Huge thank you to Chris!
Response: These are the kinds of stories we love to hear from our customers- so glad our team was able to help you and go the extra mile! We love helping our customers problem solve - thanks for trusting our expertise! Have a wonderful week.

Sarah Parker: Everyone here is incredibly nice and helpful! Someone very nicely greeted me as I walked in, and then Chris was super friendly and efficient in making some keys for me, and Lawrence was really friendly too! This is a super competent, customer service centered team, and they made my day with how nice they were!!
Response: So glad you took the time to leave a review Sarah, thank you for sharing your great shopping experience! We'll pass your comments along to our manager (Lawrence!) so they can give kudos to the staff. Thank you for choosing to shop and support our employee-owned store!

Jessa L: This is one of my favorite Ace Hardwares I've ever been too! The staff is truly amazing. They are great at asking what you need, guiding you thru the store and offering advice. It's impressive how much useful stuff they pack into that store. Great place to go
Response: Jessa, we appreciate the time you took to leave your great review for Adams Morgan Ace Hardware and our staff! We love creating raving fans and will work to continue going above and beyond for you! Thanks again, and we look forward to seeing you again soon at our employee-owned store.

Jessica C: I take my dog here twice a week while I browse their new plant selections. The staff are all so nice and helpful. I love that they shower my dog with attention. My dog loves it too. She always tries to drag me in for treats. They have a great plant selection. They change things up but you can usually find a good array of basics and less common plants. They often have small hoyas, peperomias, aglaonemas, and other stuff I’m looking for. I always look forward to checking out the new stock on Wednesday and Friday. Thanks, Ace
Response: Jessica, we're delighted to hear about your 5-star experience at Adams Morgan Ace Hardware! Our goal is always be to provide the best customer experience possible at our employee-owned stores, and we love dogs and plants, that's for sure! Thanks again and we look forward to seeing you again soon.

Daniel Commins: Always friendly and helpful. You are approached as soon as you enter by someone ready to help. Even if you don’t know exactly what you need, they are extremely knowledgeable and helpful.
Response: Thanks for shopping with us Daniel!

Suriya Jayanti: I like this store and its people so much that sometimes I just come to hang out. And I definitely go out of my way to buy things here instead of Home Depot or Amazon. Viva la Hardware!
Response: Browsing and hanging out are encouraged! Hardware stores are so much fun, we are glad to hear you enjoy being at our store. We are proud to be your local helpful place; thank you for your patronage!

Emily Norton: Thank you so much to Lily who helped repair our desk. She was SO attentive and creative, and really gave us some extra time and aid. We could not be more grateful, and we are so happy to have our beautiful desk repaired!
Response: It's so great to hear from you Emily, Lily is the BEST - so glad she could help! Thanks for shopping and supporting our locally owned store.

Mattie Solomon: Every time I go to this Ace Hardware EVERYONE on the staff is so incredibly helpful and nice! I came in to get help on a piece of furniture with a striped nail, and Chris at the store was THE BEST!! We tried to get this screw out on our own and weren't successful, and we wouldn't have been able to do it without Chris' help!
Response: These are the stories we love to hear- thanks for supporting our employee owned store, and for the staff shoutout!

Jessica Goodman: Lilly was fantastic in helping me with all my needs. I was redoing my bathroom and ran into some plumbing issues. Lilly was patient and really sat down to help me solve my problems. Would highly recommend this store!
Response: Lily is a wealth of knowledge - we're so glad to have her on our team. Thank you for shopping with us for DIY supplies and expertise!

Kyle A: All the staff are very knowledgeable and helpful and kind. Every time I’ve been they’ve greeted us with a smile and were always personable.
Response: Thanks for the compliment Kyle! We're really proud of the great staff we have at our store. So glad to hear they give you consistent and excellent service. Looking forward to helping you again soon with your DIY projects!

11. Walmart Supercenter

LEAVE AN OPINION
5946 reviews
Walmart Supercenter
Location
4
Prices
4
Product Quality
4.1
Establishment
4
Customer Service
4

Address: 310 Riggs Rd NE, Washington, DC 20011

Schedule: Open ⋅ Closes 11PM

Telephone: (202) 756-4418

Guy: Department store



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Walmart Supercenter: what do users think?


Jessica Boada: Good prices but it needs better employees that really like to help . Today is 1/28/22 l was at walmart 2 days ago the skate boards were price 18.98. So today i go buy the skate the price is the same i get to ✔ out the guy goes the price is 29.98 im like no they are wrong so i asked him to fix honor the price he said he can not do it the manager comes show me a picture if you want the item i go take the pic waited in line again another cahier tried to help but the first cashier said no I have the transaction on hold. So i kept on waiting them it was only one person behind me and he said i cannot do it go to customer services. I go he said to customer i have a big line i was like really. Ok finally thay send me back to the manager and she did not ask for the pic or anything and charged me 29.98. But before this she said to the customer service do not come with that. Anyway she was not even wearing the mask properly she had it on her neck. I end up returning the item and got the price at customer service with a DIFFERENT cashier after 3 different lines. Pooooooooooor customer service specialty from the manager

Kev- keepingitreal: This Walmart Supercenter offers a wide variety of fresh fruits, vegetables and other optional food and items to choose from. Staff was friendly and helpful. This location offers a free underground parking garage.

Nsoseh Quistoran: I went there to pick some stuff for myself. Good prizing and amazing products. Recommended to go shopping 🛒🛒

Will Kidd: I'm from Michigan this is my first time being to a Walmart set up like this and it was great basement parking and the crazy thing the escalator for your shopping cart that's wow 😲

Brittany Jeffries: It's crowded, there are never enough lines, and the place is heavily disorganized. But when you need stuff late night, it's nice to have around. I shop around 8-10pm with fewer issues. No access to customer service, but the customer service is iffy at best during the day anyway. Excellent craft and party sections.

K A: Easy, convenient and affordable shopping. I really enjoyed shopping at this particular Walmart location. It’s big, organized and well stocked. They have different sections such as the pharmacy, bike shop, auto care, money center, entertainment and household items section to mention a few. Express Self Checkout✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheelchair Accessible Parking 🅿️ Adequate Parking Space ✅ Shopping Cart Conveyor ✅ 🚻Restroom ♿️Wheelchair Accessible Restroom

taqueya spriggs: I experienced very poor customer service. My family and I shopped here for the first time a week ago and the cashier who rung the father of my children's items began yelling at him because he realized after placing his items on the belt that he forgot to pick up an item that he needed in the aisle. Thereafter, the cashier began shouting for him to return to the checkout counter to complete his transaction because the store was closing soon. I for one don't have a problem with store personnel explaining to me that I am unable to go back to the aisles to select additional items to purchase because closing time is vastly approaching, but it's how you talk to people. Not to mention store security personnel tried to intimate myself and the father of my children in front of them as if he wanted to arrest us. He also became antagonizing by ordering another patron nearby to pull out his phone to video record him throwing me out of the store when I had no involvement with the incident that transpired between the cashier and my significant other. I will never shop at this location again and retail workers should be mindful of their tone and demeanor with customers because my significant other was not being confrontational, disorderly, or destroying property after being publicly humiliated in front of everyone in the store for no apparent reason. This kind of behavior is shameful and despicable and I was mortified. I am a regular shopper of Walmart corporations and I spent a lot money that day and do not deserve to be treated like a common criminal. With everything going on in the world and due to poor customer service and lack of respect for others, I think retailers should convert their services over to online shopping. This way customers can still reap the benefits of shopping without the having to potentially endure poor customer service. In the future Amazon will get all of my business.

scmi7y: Not too good experience, they did not have any of the 4 things we came for. Also they don't sell graphic cards in this store. Staff was 50/50 some was very helpful and good attitude. While others seemed annoyed by customers getting in their way and asking "stupid" questions. Somewhat hard to navigate the store. And prices has gone up lately.

Keshia Wideman: The absolute worst customer service ever. The store manager Patrick is non responsive to the lack of professionalism and ethics of the staff concerning, customers concerns/complaints. They are definitely a representation of his leadership and it shows. He doesn’t follow up on cooperates complaints, and the store is not organized properly at times. They don’t honor price misplaced items, and the cashiers are sarcastic, and rude at times. Crystal has been there awhile and can be rude and dismissive. I had to address her , and others about their rude, unethical behavior.

Michael Perez: If Purgatory exists, this Walmart will be a level. The place was clean and had an organization known to them. Not like any I've ever visited (and I've had the pleasure...to visit more than a few) but I'm sure when you've done your penance of shopping here a few times you get used to it. What really sets this store apart from the others is the stylistic hell that is the checkout process. 7 lanes with at least 9 patrons each. Cashiers that appear to be participating in a slow-down strike (and if they are, my hat's off to them and their cause). And at least 3 arguments between customers that verged on World Star territory. I will say that the curbside personnel were a little more engaged in their work.

12. Walmart Supercenter

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6250 reviews
Walmart Supercenter
Location
4.1
Prices
4
Product Quality
4
Establishment
4
Customer Service
4

Address: 5929 Georgia Ave NW, Washington, DC 20011

Schedule: Open ⋅ Closes 11PM

Telephone: (202) 719-3770

Guy: Department store



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VIRGINIA Parker: Very well stocked and clean associate ready to help you. Only one problem not enough cash register open to get the people out. But that's the problem in every store.

Dennis Watts: Just not your average blue Walmart for people who don't live in DC this is really unusual to see a Walmart on a city block and the color is not blue and white, it's made out of brick with a black logo that's pretty unusual

Wesley Pace: The workers are great and helpful. The only gripe is I see a lot of people who are much older and not as mobile that need scooters, and there aren't many for them, so they are often waiting for them. And if they opened more registers it wouldn't be sp crowded.

Adam Stoddard: You know you're in a good part of town when shaving cream and car electronics are kept under lock and key. Got passed around between several employees and then a manager before somebody could procure a key for a case. Same thing happened with another case. Suffice to say I was unable to completely suppress my inner Karen...

Arielle M. (Mermaid): This is the best Walmart in DC. I actually drive out the way to go to this walmart. They even have a better food selection than Giant. For Easter I found 48 count of empty eggs for 1.98!! Which is amazing because I would of spent way more if I went anywhere else!

Terrencia Lester: I found everything I was looking for and a few extra items too. The staff was very friendly and helpful because I am in a wheelchair they offered to help me with items I couldn't reach.They had a variety of all kinds of foods and beverages. This will be my Walmart supercenter that I will be attending from now on keep up the great work and I will continue to be a valued customer.

Sarah West: A large mixed selection of items you can get any 3 for TEN DOLLARS. Selected high end new items are priced accordingly. Kids, mens, and womans apparel and shoes. If you have the knack for treasure hunting in thrift stores.....THIS PLACE IS FOR YOU. thrifty and unique pieces all year round

Matthew Unger: The employees were fantastic and would be 5 stars, but not being able to not use yet another app makes for a poor customer experience that part I would give a 1 star, but I don't want to hold what seems like a wonderful store to a corporate specific issue. I cannot say enough good things about the employees that helped me and even apologized for a company wide corporate issue.

carolyn jackson: I love this store. My favorite associates work here. This store always have a lot of cashier's on duty. The store is as least fully stock.

Jennifer Bowling: No shopping carts. Waited a long time and eventually just went back down to the parking garage to get one myself. The shelves were very disorganized in some areas and a lot of out of stock products. And the lines were very long. The cart escalator was broken and both elevators had orange signs indicating they were not safe for use, but were still being used.

13. The Home Depot

LEAVE AN OPINION
2039 reviews
The Home Depot
Location
3.7
Prices
3.8
Product Quality
3.7
Establishment
3.7
Customer Service
3.7

Address: 6003 Oxon Hill Rd, Oxon Hill, MD 20745

Schedule: Open ⋅ Closes 10PM

Telephone: (301) 839-9600

Guy: Home improvement store



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john ho: The inventory is great. The store is a bit not clean. The store is not really well organized. The most important is the staff is not very friendly at. You are on your own when you visit this store.

harriet Portillo: Great prices on plants Brown doors I fixed it up my backyard like the Oasis so it looks great the plants that I got I haven't planted them yet.

Anthony Scott: My experience was painful to say the least! I want with a colleague of mine to get some keys made. The young lady could not get the machine to properly read the keys, so all four keys were cut incorrectly! We then asked about desk locks and she sent us to the pad lock area. Finally two gentlemen took us to the correct area (which was low on stock, of course!). This was not what I would expect from Home Depot! Very disappointed! Of course this store is on my banned list. I can't recommend a place with poor customer service to anyone who reads my reviews. If you do decide to venture here, don't expect the best of help! Look elsewhere!!!

Rony Acevedo: Worst customer service ever!!!!!! Being honest!!! Someone call Miriam! With a piercing on her nose. He had me waiting for 15 minutes. She only came because someone else call her. I told her I was there before the other person (she saw me all the time) and she said. I don’t care!!!! Tried to speak with someone else but no one help

Mena Ebiasah: When it was time to show my ID to pick up my online order, I realized ink had leaked all in my purse and license and obstructed the photo view. The rep June patiently took her time to wipe down my ink blotched ID until it was visible and gave me some extra Clorox wipes to wipe down my purse. Extra mile. Everyone else in the store were helpful and helped me find everything I needed. Will return

Rich B: Well stocked. Great attendants. Order pickup was confusing and didn't work from the car but easy to get from the desk directly at the entrance. Ignore the signs and exit the same way you entered since pickup parking is at the entrance.

mydogRoscoe88: Much improved: parking is still crazy but once inside, store was in better shape. Cashier was helpful, polite, and efficient. I did find what I wanted to purchase and was done very quickly.

Elian Hauling: TIFFANY AT THE OXON HILL, MARYLAND LOCATION SHOULD NOT SERVICE CUSTOMERS IF SHE DOES NOT LIKE TO SERVICE CUSTOMERS. I came into the HomeDepot wanting to purchase a tool but noticed that no one was around to help with removing the tool and also the orange apron associates were busy with customers. I decided to go to “CUSTOMER SERVICE” to see if anyone can help me with taking the tool out of the cage. Once I walked over to customer service I politely asked an associate if there was anyone that can help with taking a tool out? She then asked me in what aisle was the tool in? While I was going to look and see what isle, there was another associate named TIFFANY who was next to the associate who I spoke with TIFFANY SAID THAT I PASSED 5 ORANGE APRONS BEFORE COMING TO CUSTOMER SERVICE WHY COULDN’T I ASK ONE OF THE OTHER PEOPLE WITH APRONS. I mentioned that I came to customer service because that is the purpose of customer service, to service the customer. I left and serviced myself in trying to find someone who can actually help me. TIFFANY SHOULD NOT BE IN CUSTOMER SERVICE IF SHE IS NOT WILLING TO SERVICE CUSTOMERS HORRIBLE EXPERIENCE.

Tony Johnson: The check out lines are a tad perplexing. No designated demarcation only an arbitrary queue forming on the right so potential confusion is created but relatively easily resolved. Aka. They use a lot of self checkout.

Joan Melendez: After a terrible online purchase experience the team at my local Home Depot was outstanding!!! I'm so thankful that my new neighborhood HD was helpful in resolving my appliance purchase issues.

14. Twins Ace Hardware - Arlington

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208 reviews
Twins Ace Hardware - Arlington
Location
4.7
Prices
4.7
Product Quality
4.8
Establishment
4.7
Customer Service
4.7

Address: 2001 Clarendon Blvd, Arlington, VA 22201

Schedule: Open ⋅ Closes 8PM

Telephone: (571) 444-7703

Guy: Home improvement store



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Twins Ace Hardware - Arlington: what do users think?


Raquel Briggs: Amazing staff !! I placed a Father’s Day order online because there was a great deal. When I arrived for pick up I was helped right away and helped out to my car. This location is about 30 min away from me but worth the drive and I will be using this location for my needs from now on. Keep up the great customer service !!
Response: Thanks for the very the thoughtful words Raquel! We are glad you enjoy the store, and how well we take care of our customers, Thanks again, Jeff Smith Owner Twins Ace

Sam: Amazing staff. Very helpful. I told them my problem, and they showed my exactly what to buy to solve it!! The staff offer assistance actively but are not too overbearing. Very pleasant experience always.

Andrew Yang: This is the best hardware shop I've visited! They have decent collection of tools and stuff, very clean, and, most importantly, all the staffs are very friendly. I would just wonder around the store to see if I need anything else. Love this place

Mark Blanchard: Called ahead of going there to make sure they have a product on the shelf. The person on the phone put me on hold to check, and a few minutes later came back to confirm they have plenty in stock. So I drove over to the store, and when I got there I couldn't find the product. I asked an associate to help me find the product, and he told me that they don't have any in stock (that was 8 minutes after I made my phone call). Nice people, but quite incompetent.
Response: Afternoon Mark, It certainly seems like we dropped the ball during your visit today. Apologies, and if you don't mind me asking, what was the item you were looking for? It seems like there was a miscommunication, and we would like to resolve it for you if possible. Thank you, Jeff Smith Owner Twins Ace

Randy Moulton: I'm a life long civil libertarian and refuse to wear a mask. I was told to leave if I wouldn't wear a mask and couldn't buy if I didn't comply. Rather than escalate, the manager offered to shop for me if I waited outside. He got what I wanted and brought the receipt and purchases outside and said he would meet me outside if I needed to return anything. A+ for service
Response: Evening Randy, I very much appreciate your thoughtful review, and your experience at the store is of the utmost importance to us. We certainly did our best to take care of you, glad that our manager was able to understand your preference, and everyone was polite and accommodating. I will also say that as of this past Monday, we no longer require customers to wear masks inside the store. Vaccinated staff and customers may wear them at their discretion, but not required. Thanks again, and hope you inside the store soon! Jeff Smith Owner Twins Ace

Allison Paul: I love this store! It truly is the helpful place! Everytime I walk in, the people are happy to help, answer questions, and help me find exactly what I need!
Response: So thoughtful Allison! Thanks for the kind words! -Jeff Smith Owner Twins Ace

K G: Best service and staff I have ever experienced in a hardware store. Always have had luck in finding what I need in a pinch thanks to a helpful/friendly staff member. A true rarity in Arlington and more than just a hardware store chain. Been in the area for so long I forgot how normal people treat one another in stores/public... It's nice to have a reminder that there are friendly, knowledgeable, and helpful folks right next door.
Response: So thoughtful. We do really appreciate you taking the time to express yourself with such kind words. We do pride ourselves on taking care of each and every person who walks through our doors. We're here when you need us. Thanks again, and we'll see you again soon! -Jeff Smith Owner Twins Ace

Adam Stryker: I hesitate to recommend this store because then folks will know where I get all the unique things in my home. Also, my family and friends will know where I got some of their unique gifts. I don't want to give it all away. Stop in and see what I'm talking about. Their buyers are geniuses. It's like going back in time to the New York City of the past where private stores reigned. I love unique gifts you could only find in NYC before they turned it into a suburban shopping mall. TWINS ACE HARDWARE IS MORE THAN A HARDWARE STORE. IT'S EVERYTHING. ( I'm already regretting that I told you. Don't buy up all my favorites!)

Suraj Mali: Jeff and his team run this place with great customer care. Every staff member I have encountered has been knowledgeable, friendly, and helpful. The shop is well stocked for its size and is also quick to order and get you items that are not in current store inventory.
Response: So thoughtful Suraj! We certainly do our best to make sure everyone is taken care of, and get what they need. See you again soon!

Scott Eltringham: One of three great hardware stores in Arlington--Cherrydale and Bill's True Value are the other two--Twins is more modern feeling than the other two. It has the widest selection of goods of the three stores and a lot of fun, not-really-hardware stuff. They also cut keys well. The staff is always friendly and fairly knowledgeable. Parking can be difficult.

15. Best Buy

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2199 reviews
Best Buy
Location
4.1
Prices
4
Product Quality
4
Establishment
4
Customer Service
4

Address: 3100 14th St NW Ste 203, Washington, DC 20010

Schedule: Closed ⋅ Opens 11AM

Telephone: (202) 387-6150

Guy: Electronics store



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Kiffa Shirley: Excellent service, clean store, full of big screen TVs ready for Christmas shoppers. If you’ve not been to the Columbia Heights Best Buy, is so convenient to the metro, and other shopping, and it put me in the Christmas Spirit.

Ricardo Matheus: So I walk in to shop for some apple products and I’m not sure if it is because of covid or what but there’s only like 2 people working there. I’m mostly disappointed in how no one tries to help. Not even to tell me to wait a sec because they are busy and they’ll be with me shortly. Just nothing. Not even sure they noticed I was there. Waited and walked around trying to get someone to get me the products I wanted to purchase but I mean, its 2022 I should have known better that service in the US is awful and should have just bought them online. I love Best Buy but definitely never buying anything in person again there. Shout out to the guy at the door, he was very friendly

Corey Moore: One of best best stocked, clean and friendly Best Buys in town! The people are helpful. The store is well stocked. The staff is very helpful. The online check-in for online orders & pickups, is awesome! They're really busy at times but the lines tend to always move at a pretty good place. Highly recommend this Best Buy location!

Lady Elexia: I love best buy as a rule, no matter where I find them. The columbia heights location is nice, but it is a bit on the small side. While I could find the basics, their selection of new items was a bit lack lusture. Customer service is always perfect, at least in my experiences.

Tig Vic: On 05/06/2022 around 2 pm, I countered a very rude, unprofessional, and clueless heavyset lady who calls herself a manager. I'm never going to spend my hard-earned money on this location or BestBuy in general.

Mlungisi Theodere Cade-Mnisi: Best Buy Columbia Heights was awesome!!! I had been saving up for a new laptop that I need to purchase for school and had saw an amazing special that best Buy Columbia Heights was running for Quality Laptops on a budget! Domane whom is an employee of Best Buy Columbia Heights was so so helpful, knowledgeable and kind and gentle! He rocks!!! 5 stars for Domane! I ended up purchasing the HP laptop that is 17". It runs smoothly and has been the perfect choice for Online School. I also purchased the Microsoft 365 Home Version which was a great investment too. Also I paid to be a TotalTech Member. The TotalTech Membership

Feseha Ayele: I went to the best buy store which is located at Colombia height to get the phone that I paid online. They told me that there is activation problem and I waited more than 2 hours without any solution even the store manager couldn't solve the problem. It was a good deal that they posted online. It's really disappointing not to get any solution or reasonable answer about my order. Which is $999 online with activation and they told me to pay $1799 in the store.

Alexis Smith: horrible customer service. I wandered around looking for an employee to ask for help and they all ignored me. Finally someone answered and she said she’d send someone to the home theater section to help me but of course, no one was there. The Best Buy in Tysons is so much accommodating and friendly. If you want a good experience, just avoid this place

Dawn Develin: Mack was amazing. He sat with me patiently and help me with my phone purchase. I very confused and not very savvy with technology and he treated me with respect and help me through every step without getting frustrated. Overall everybody at Best buy has been phenomenal but he went above and beyond.

John Newman: Nobody asked if I needed help. I finally left and ordered what I needed from Amazon. Horrible location. Thugs and hoodlums everywhere. The whole place reeks of pot smoke. Frightening place. There was a "security guard" (I use that term lightly) sitting on level 2 eating potato chips staring at his phone. I was afraid I would be mugged or shot at any time. Avoid at all costs.

16. Target

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471 reviews
Target
Location
3.5
Prices
3.6
Product Quality
3.5
Establishment
3.5
Customer Service
3.5

Address: 1500 Wilson Blvd, Arlington, VA 22209

Schedule: Open ⋅ Closes 10PM

Telephone: (571) 777-2438

Guy: Department store



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Tyler Isabelle: I ordered one thing for pickup at noon, got an email it was ready by 1pm and to come any time, and went to the store at 3:30pm. Only to find out the order had still not been fulfilled. Finally they bring it out and I just got home and I got the WRONG item. Attention to detail folks!!

Helen Mengesha: I go to the pharmacy here and I never saw some pharmacy that refill prescriptions without the customers consent just for money. Beware at the pharmacy here that is only after the money and don’t care about the actual care of the medicine for the individual client like they want to play games on health.

Joanie Reynolds: Super small Target, not much bigger than a large CVS. Has a decent food section of frozen and non perishables. There is not much for clothing and home goods. Better to go to the Potomac Yards Target is you are able to drive. It works for one off things and is in walking distance of most apartments and work offices.

Ree A: Pretty small branch of Target. It has fresh fruit and vegetables, CVS pharmacy and grocery but lack to parking

Chris DeLorenzo: I think I may have just had the worst customer service experience of my life. I'm not exaggerating about that. I went to this Target today and tried to buy a few things. Since Target is too cheap to pay actual cashiers, I went to the self-checkout. I scanned a few items, but when I tried to scan my bananas, the screen on the machine said "thank you for your patience, an associate will assist you shortly." I looked around. There was an employee next to me. She seemed not to notice. But I figured the system must have alerted someone, so I waited. The employee walked behind me. I guess she saw the message on my screen. She flagged down her co-worker and pointed at me. Yes, just pointed. Didn't interact with me at all. Didn't say, "this gentleman needs some help." Just stood there and pointed her long, bony finger at me, as though I were a piece of defective merchandise. Her coworker said "I'll be there in a minute." To her, not to me. Again, no interaction with me at all. I stood there for another 45 seconds or so while both employees also just stood where they were, not appearing to be doing anything. Finally, I had had enough, so I left all the things I was going to buy at the checkout machine and walked out. As I was leaving, I heard the second employee say "oh, he left." Not a single attempt to get my attention, apologize, or avoid losing my business. Not a single iota of interaction with me, even though the store was mostly empty and neither of them were dealing with other customers. Also, they were selling apples at $1.09. No, not $1.09 per pound. $1.09 per apple. Even the most nefarious Whole Foods executive would consider that a rip-off.

Alicia Halim: Of course we all love Target. The Rosslyn location was a gem.

Leigh Edmonds: I regularly visit the Rosslyn Target location because it is within walking distance of my residence. It does not carry nearly as many products as a normal Target and it’s prices are often higher than the larger Targets in the region, but it’s convenient. During COVID, this store took every precaution to keep customers safe - carts and baskets were properly sanitized between uses and self checkout kiosks were as well. When things began to open up, however, the sanitation practices ended and the courtesy wipe station has been empty….this has gone on for months…months. We are still in a pandemic! I hope they rectify this soon, but until then - bring your own wipes and something to layer the bottom of your filthy basket because if you ask a staffer for a wipe, they’ll tell you with an annoyed tone that they don’t have them.

Rina: I just purchased a laptop here 10 minutes after I called the store and told them that I was coming to pick it up. I waited a good 10 - 15 minutes to be assisted and Ms.Toi stopped what she was doing just to help me when she seen no one else would. Her kindness and patience is very much appreciated. She has amazing energy, was respectful and was really quick at getting me checked out . I would definitely visit again just because of her .

T Sloan: Worst Target I have ever been to. Inventory was lacking with shelves bare all over the store. Confusing store to navigate as well. I went to buy basics like Windex window cleaner and a tub/bath mat; none. Never again.

Debbie Yen: While this Target has most things you need, the staff here is so unfriendly and often outright rude when you ask for any service above self-checkout.

17. The Home Depot

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1286 reviews
The Home Depot
Location
4
Prices
4
Product Quality
4.1
Establishment
4
Customer Service
4

Address: 400 S Pickett St, Alexandria, VA 22304

Schedule: Open ⋅ Closes 10PM

Telephone: (703) 823-1900

Guy: Home improvement store



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beyondTabu: The customer service here is horrendous! The staff would rather watch paint dry than help you. I’ve been here on several occasions and their customer service is consistently non existent.

D Prince: Home Depot in Alexandria you have the BEST employees! I’ve been back and forth to this store for the past few weeks gathering supplies for my remodel. Lillian in the paint department was very helpful in assisting me with my paint colors. She made sure I bought the CORRECT base paint to mix with the colors I picked out for my home. Lawrence (gentleman in the pictures) assisted me EVERY time (and I mean EVERY TIME) I purchased items that needed to be put in my vehicle. And EVERY TIME he serviced with a smile (just look at the pictures). Lawrence is so attentive, respectful and helpful. He made sure the items I purchased were put safely in my vehicle to be transported! THANK YOU LAWRENCE!! And thank you Home Depot Alexandria for hiring such great employees who know the meaning of customer service!

Brian Copes: This is my main Home Depot I go to the Northern Virginia area. It usually has any home improvement or household item that I need for my place. My only issue is sometimes the staff is busy handling other customers questions to answer my personal question. Definitely one of top stores in the area in my opinion. I would recommend you come experience this store yourself.

John Dayton: UPDATE: After several months I was finally able to get this issue resolved!! Thank you. Updated to 3 stars. It took way to long and too much work to finally get connected with someone in customer service who was empowered to resolve my issue, but it finally happened, thank you!! Original Post: Bought a shower door last fall, Home Depot lost it before I picked it up… now I’m out $575 dollars. Managers won’t work with me. Told me I’d have better luck disputing with my credit card company than with Home Depot…then they fought me again there. And this is all after I reordered a second new door of the exact same model. Too bad no one is empowered to help their customers. I wish I’d never taken my business here!!

David Lawrence: I paid $160 for dishwasher installation, cleared my morning to wait for them to come, then the installers refused to do the plumbing. Nothing fancy, just straightforward install. I’ve heard of this happening to others. This is a racket! Stay away from appliance purchases at Home Depot!!

Amre Kebaish: Tread carefully when asking an idle associate about in item that is supposedly in stock according to the website/app, but isn’t available in the stated location. They will angrily glare at you for daring to interrupt their phone scrolling. If you persist, they will eventually sigh and put the phone down. However, they will say whatever it takes to get you out of the store without being helpful.

Russ Colbourne: How do you have half the isles closed on a Saturday morning???? All I needed was a adjustable wrench and they refused to allow me to get it. Totally would understand if there was heavy equipment or something like that in motion. I asked when the isle would be open again and the employee just shrugged her shoulders. I absolutely hate this location but unfortunately it the most convenient. I will be going out of my way to lowes from this point on.

Katherine Matsuo: Came in about 45 minutes before closing looking to buy a power drill. They were all locked up and spent about 20 minutes trying to find someone to help me. They then made the announcement that the store was closing and to bring your items up to the register. Again, no one to help me get the drill I needed. There were about 4 other people in the aisle with me. Decided to just buy one off Amazon as I left the store.

Nathan Winborne: I had a very disappointing experience at this Home Depo location today. I went there to return something and decided to walk around the gardening section afterwards. I walked in and saw a beautiful 6' tall money tree that had no price tag, so I stood in line at the cashier and asked him for a price check. The barcode that was on the planter was not reading when he scanned it so he then sent me to customer service where 2 employees tried to look on the computer at homedepo.com for the price but still couldn't find it. The girl that was helping me at customer service had to go find someone else who also didn't know how to find the price and suggested I talk to a manager. I was about to walk out but decide to find one more person to help so I walked a random cashier that informed me that the managers were all on a meeting on Mondays bit pointed out another employee who she said was more knowledgeable. I went to over to the 5th employee at this point and explained that I was interested in purchasing something in the garden center, but it had no price or barcode. So, we walked back over to the garden center where she confirmed that there was no price or barcode and went and found someone else that worked in the garden center (the 7th employee now). The lady that she found came over and looked at the barcode sticker, peeled it off and was able to type in the sku# where the price finally came up and finally, I was able to purchase the tree. I think that it is highly inexcusable and embarrassing that I had to go through several employees to buy this tree when in reality the first cashier that I spoke to (as a matter of fact every employee that I spoke to) should if been able to solve the problem in a fraction of the time that it took. The manager at this location really needs to train his employees on basic function such as typing in the sku# when the barcode doesn't scan.

Fernando Espana: I shop at home depot around the country (I tour 11 months a year with an Entertainment industry) and always the best customer service & friendly home depot associate ayesha, very helpful and on point in every project planning when I need purchasing materials & tools. Thank you ayesha, great job!

18. Ferguson Bath, Kitchen & Lighting Gallery

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29 reviews
Ferguson Bath, Kitchen & Lighting Gallery
Location
4.3
Prices
4.2
Product Quality
4.2
Establishment
4.2
Customer Service
4.2

Address: 5225 Wisconsin Ave NW #100, Washington, DC 20015

Schedule: Closed ⋅ Opens 9AM

Telephone: (202) 567-5656

Guy: Bathroom supply store



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mikki freidkin: Excellent experience. I’ve been working on building a home and I have found Ferguson to have an exceptional selection at fair prices. Their entire staff is amazingly helpful and knowledgeable. I have had Andrew Thompson helping me most frequently. He has the patience of a saint and works hard to get me the best item for my lifestyle. He also has never forgotten to take advantage of promotions that can save me money. If I could give him 10 stars I would.
Response: Mikki, thank you for the 5-star review of our Washington Showroom. We are pleased to hear Andrew and the entire staff provided you with helpful and knowledgeable customer service throughout the process of building a home. While we agree 10-stars would be great, Google won't let us go that far beyond, but we'll continue providing 10-star service. Until next time.

Charrese Edwards: I took the time to go into the Fergusons over on Wisconsin where I met with one of the sales people named Tempe. I spent a couple of hours in there looking for several items and making selections, Tempe said she would get back to me by the next day at the latest with some quotes. I did not hear from her so I followed up a few days later with an email, she didn’t respond so I called and left a message, she didn’t respond so I called and spoke to somebody else and she said that she would get Tempe to respond and she still never did. Not exactly what I call good customer service. I drove all the way out to the Rockville store and met with the sales person there, Dixon, and had a fantastic experience. Ferguson should be happy that I just didn’t decide to go somewhere else completely based on the extremely poor service that I got from the Wisconsin Ave store.
Response: Charrese, thank you for sharing your experience with us, and thank you for your dedication to Ferguson. We apologize that your first experience didn't accurately display our commitment to customer service. It is always our hopes that each and every person entering the showroom has a positive experience and leaves feeling satisfied, with no questions left unanswered. I'd like the opportunity to discuss your experience with us at the Wisconsin Ave showroom and rectify it. Please reach out to me at your earliest convenience at (202)-567-5656 or Megan.Gillis@ferguson.com - Megan Gillis, Showroom Manager

Selena Belluscio: I cannot say enough wonderful things about our experience with Tayler Bordes. She went above and beyond every step of the way. Not only is she pleasant, courteous and professional but she knows her stuff and we appreciated her input on selections for our new home. We will not hesitate to contact Tayler Bordes for anything we can purchase through Ferguson. I look forward to working with her again.
Response: Thank you for writing a positive review of our Ferguson Bath, Kitchen & Lighting Gallery in Washington, D.C. We're glad to hear Tayler provided you with excellent customer service that was above and beyond expectations. Thank you for your business and we hope to see you in-store again soon.

Meredith Cross: Keni Jones has helped me on two visits, and she is remarkable. The first time a couple weeks ago I went in to look at new refrigerators because mine (purchased by my builder at another dealer about 8 months ago) was requiring too many repairs. She offered to help me find out how to get it replaced by the dealer for free. That is now happening. Saving $12,000. She didn’t need to help me. She just seems to want to help. Today I went to replace some lights. They have a beautiful selection. I bought a lot of light fixtures with help from Tayler Bordes at the same store in the Fall of 2018. She was fantastically helpful and the lights are great. Today I was there shortly before closing with no appointment. Keni Jones helped me order what I wanted and gave me great advice. I’m a huge fan of Ferguson’s and so glad they opened near DC Chevy Chase!
Response: Hi Meredith - Thank you for sharing your world-class experience when working with our Bath, Kitchen & Lighting Gallery in D.C. We're glad to hear that Keni was able to get your refrigerator replaced by the dealer at no cost to you. We also enjoyed hearing how Tayler helped you select new light fixtures. We'll be sure to share your positive feedback with Keni, Tayler and the team in D.C. Thank you for your business!

Tamar Khachaturian: Tayler Bordes is the ultimate professional! She is extremely knowledgeable about a variety of products and is also very helpful, for example with researching items specific to her clients’ needs. She is professional and courteous and prompt and pleasant and anyone would be so lucky to have the privilege of working with her!
Response: We appreciate your positive comments, Tamar! Thank you for your business and we will recognize Tayler and the team in Washington D.C. who contributed to your wonderful experience.

Jennifer Golden: EDIT/UPDATE: Upped stars to 3 from 1 but can't go higher until I actually experience their services. After the store replied to my review on here and asked that I email them, I did. The manager of the store showed great concern over my experience and seemed quite sincere. Also, many, many, many neighbors on nextdoor dot com voiced their opinions that what I experienced was absolutely not the norm for them. Given most people love to complain and less to praise...having so many take the time to voice praise - I suspect this experience was a fluke. Beautiful showroom, limited refrigerators to look at Totally ignored. I'm in the market for high end refrigerators. Spent a lot of time hovering around the subzero and Gaggenau appliances and was completely ignored. Even asked the front reception when I arrived where the refrigerators are. No even said hi, we'll be right with you. I'll spend my $30k elsewhere, they clearly don't need my business and I'm certainly not going to beg to give it to them.
Response: Jennifer, thank you for providing us with your review and for complimenting our beautiful Showroom. We’re sorry to hear that you felt you were ignored though, customer service is at the forefront of our business and we strive for all our customers to have a 5-star experience. I would like to speak with you directly at your earliest opportunity to discuss how we could earn your business back. Megan Gillis, Branch Manager – Megan.Gillis@ferguson.com

Allyson Raabe: As far as I could tell, they have a limited selection, mostly priced at full retail, offer little if any valuable design advice, and do not install. I went primarily to look for a bathtub, as I'd really like to see a bathtub before buying it and assumed that a kitchen and bath "Gallery" would have many options, but I was wrong. My bathtub space is probably the most common size there is, but they had only a single option for that size. I have a clear idea of the design I want so really wasn't interested in design "advice," but what I overhead was pretty terrible. A couple was advised to choose a bathroom sink faucet first and then to pick everything else to match. Umm, so forget what kind of shower head you want and need (type, pressure, ahem, legal flow restrictions) and just pick it to match the vanity faucet? That seems crazy, backwards, and potentially code noncompliant. Plus, "matchy matchy" is not design in my opinion. They do have a number of faucet options and a trip there before buying something online would probably help you avoid some annoying online returns, but I think you could find most if not all of what they sell for less through a simple Google search. If you have no idea how to do a Google search or compare prices, then you are probably their ideal customer.
Response: Allyson, thank you for taking the time to share your feedback. It's our hope that every customer has a positive experience in our showroom. That being said, I'd like the opportunity to rectify your experience. Please reach out to me at your earliest convenience at (202)-567-5656 or Megan.Gillis@ferguson.com - Megan Gillis, Showroom Manager

mt mtm: Brienna Sawyer has very naturally become our main contact at Ferguson (Friendship Hgts, DC), and we consider ourselves most fortunate. Being in the midst of renovations, Brienna has been patient in listening to our needs and offering constructive solutions, including researching items that may work for us. She has not only been enthusiastic with helping us in the showroom but over the phone and via email as well. We are so appreciative of all of her kind and thorough assistance!
Response: Thank you for the great review of Brienna and our Washington DC location. We're happy to hear that you've enjoyed working with Brienna during your renovation. We look forward to continuing to assist you.

Hanna chakarji: Better prices than you would expect, I was looking for a light for my bathroom, one thatgoes on the wall. Found some beautiful chrome polished triple light. Was the same price as the junk on eBay. They did not have it in stock at Bethesda but they did have it in Richmond, I paid for it at around 3 PM and it was at my home the next day. Awesome place very high-quality items.
Response: Hanna, thank you for the 5-star review. We take pride in providing our customers with helpful, friendly, and accommodating service. We’re happy to hear that our team was able to track down the light you needed and get it to you promptly. We look forward to seeing you again.

S Wright: Our representative Keni Jones has provided us with outstanding customer service. She returns our calls immediately. She is always willing to research any product on our wish list, answers all questions and solve any problems we may have. Keni is extremely knowledgeable and professional, and has helped us reach important decisions regarding our extensive home renovation.
Response: Thanks for sharing about your world-class experience when visiting our Ferguson Bath, Kitchen & Lighting Gallery in D.C. We love hearing that our product expert, Keni, assisted you in making important decisions related to your home renovation and provided outstanding customer service. We'll be sure to share your glowing review with Keni and the team in D.C. Thank you for your business!

19. Target

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735 reviews
Target
Location
3.8
Prices
3.9
Product Quality
3.8
Establishment
3.8
Customer Service
3.8

Address: 3101 Richmond Hwy, Alexandria, VA 22305

Schedule: Open ⋅ Closes 10PM

Telephone: (703) 706-3840

Guy: Department store



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Target: what do users think?


Sue Lacy: Masks are required in this store but many employees wear them under their nose and even on the chin. This included employees who appear to be supervising cashiers. I avoided the shortest line the other day because the cashier had her mask below her mouth. I’d like to see either the mask rule changed (so we can avoid going in if we prefer) or the rules enforced.

Cristian Madero: Tonight, me and my family had an unfortunate experience at our local target. We stopped at electronics section and I found, at that jungle (that section is always a complete mess) a game whose price was tagged as $16,99. But when we arrived to the cashier to pay our groceries, we found out that the actual price was $59,99. When I tried to explain to the cashier the price was wrong, she used her scanner and gave me another price, this time $46,99. It’s like nobody knows what’s going on in that section. Even their competitor is tagging that game per $20 so what happen to the Price Match Guarantee?? When I spoke with the manager, she said is not able to match that price, so who is lying to me?? The publicity, the Company or just basically the manager didn’t want to help me. I attached some picture so everybody can see what I’m talking about.

Barb Urias: I love Target in general because of their customer service but also like this location. They’re pretty efficient with drive up orders. The only reason for the four stars is because they ask you where to put it even though the app asks you.

Alexis: Extremely busy location, but I’m very satisfied with their products. This particular location never has any stock issues. My only issue is that this location is incredibly busy all the time. Definitely plan your day when coming to this target. Thankfully, their drive up is very quick and efficient! All in all, excellent target location.

Angela Atwater: I ordered shoes for my grandson in a toddler size 4. A size 12 arrived. I kept the shoes for another grandchild and reordered the same shoe in a toddler size 4 and again, a size 12 arrived! I returned the shoe and found a size 4 in the store. The associate was very friendly and made the return super easy!

JC CRUZ: I think the biggest problem in this store is the manager I had bad experience with Carlos C. He stated that he is in charge of the store. He is very disrespectful and arrogant I saw the way he treat people. Customer is customer and it has to be treated the same way! I hope no minorities has to go trough this bad experiences. Carlos C. He should not be a manager, very combative, and No problems solvers. Very sad he start getting combative for a $5.00 dollars proving that he own the store, I had the receipt and he’s arrogant behavior, or I should call stupidity behavior is not acceptable.

Phillip P.: This Target location isn’t too bad. Selection can be spotty but it’s slowly improved the last year or two. Parking is a nightmare. The parking lot is always full even when the store isn’t. Grocery produce could be expanded and improved.

Paulette Paglia: This is the nicest Target within 1 hour of DC. The store is neat, well organized and the staff are friendly, courteous and extremely helpful. This location is well stocked in health & beauty, paper products, pet care & pet food, greeting cards, home decor and furnishings, home lighting, home office decor & supplies, bed & bath linens, window curtains, cleaning supplies, kitchenwares, small kitchen appliances, china, flatware & serving pieces, kids bikes, work-out & yoga gear, boys & girls clothing and back-to-school supplies. The parking lot is a regular outdoor parking lot with normal sized spaces. I appreciate their kind and professional staff, as well as, stress-free complimentary parking. September 1, 2016 Update: I still really love this Target store. They really do have the nicest most caring staff from management to stock clerks to cashiers. However several of the 'Price Check' kiosks are broken and have been out-of-service since April or May. 4 months is too long to wait for repairs or replacements. Please repair or replace. Thank you.

Orlando G.: It was my first time at this location. Monday January 7, 2019. Usually I give 5 stars for all my reviews (except two now including this one). This store (and most of the shopping carts I saw) had a trash/rubbish problem. I picked a "clean" cart but even still it had 3 pieces of trash shown. Besides that everything I needed was in stock. I'd come back again because I'm sure it would be better.

Noor Ayoob: Target/CVS , I been here before but not the CVS. Long short story. My mom was out on her one medicine and the CVS on Beauregard Street were out si they told me to go to this CVS to pick up the medicine. I drove here and they did not send the prescription so the fantastic ( Emily) the pharmacist she helped me getting the medicines on time and my 40 minutes drive did not go waste . This target is clean and organized and all the staff are awesome and friendly. Good job guys.

20. Lowe's Home Improvement

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1211 reviews
Lowe's Home Improvement
Location
3.8
Prices
3.8
Product Quality
3.9
Establishment
3.8
Customer Service
3.8

Address: 10440 Campus Way S, Upper Marlboro, MD 20774

Schedule: Open ⋅ Closes 10PM

Telephone: (301) 350-6777

Guy: Home improvement store



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milo matute: this is incredible, at 5 in the afternoon and the gate of the garden area was closed I had to buy 12 bags of mulch and 5 bags of stones, and the area according to two employees who I asked told me that this area It was already closed if I wanted to pay I had to take all that to the front gate, they didn't even offer me help on this. If that is true, please, they should update the schedule and specify that the gate closes at 5 so as not to waste time, if not, too bad for those employees who do not recognize that this type of business is due to customers.

Chris Macola: If I could give this place zero stars I would. Whatever you do, do not order any furniture from this place. Not only will they screw it up if it's a delivery, but if you try to get a hold of someone to correct the situation, you'll be transferred from this person to that person and back to the original person again (if they actually answer the phone at all) and you may be on hold for 15 minutes to a half hour and you may very well get disconnected. The only way I got anything done with my messed up delivery was I had to drive there every time and physically talk to someone. The one manager I did talk to over the phone that said he was going to take care of everything was there but no one could ever get a hold of him in the store. I got three different sections of the store that he was supposedly the manager of but no one could ever find him. The furniture itself that I ordered was not assembled very well because the bolts were loose and when it originally came it was not assembled even though we paid to have it assembled. We sent the driver's back and then we had to fight tooth and nail to get them to come out again. Ultimately I had to call their customer service phone number and speak to someone above them to get anything completed. Very bad experience and I will not be going back to this particular Lowe's ever again. It's hard for me to say this but the local Home Depot closest to me was better just about every area than this particular Lowe's. And in my opinion Home Depot is not as good as Lowe's overall. Extremely disappointed.

Denise Anderson: Great place to shop, POOR CUSTOMER SERVICE. I had to return a lock, I waited on a line for30min, which did not move. The only movement was more people added to the line. Absolutely frustration! I still need to take back the lock, but do not want to spend my entire day waiting in a return line. The need to hire better staff and pay them. Give so e incentives fir coming to work and doing a awesome job. Easy to take money, but trying to return is a beast

Jonas Kibet: Cool home improvement store. I can rate them better than Home depot. I love their app. So cool you can scan for prices of items on the shelf before you check out. The staff and wonderful. The only thing I didnt like was that I checked out an item online and says I can pick it up from the store but is nolonger available in the shelves.

Tyra: Lowes has most of those house hold things you need. To repair or restore. My last experience at this location was very good. Young lady tried to help me but she got someone who had more experience in plumbing who also tried to help me and explain the piece I was looking for. Unfortunately I had to get a refund. The lady who helped me with refund was friendly and nice as well.

Jerome Harper: Set out to fine me a ridding mower this morning , stop by Lowe’s on 301 in bowie. Was able to purchase one in about 15 minutes. And the service was great!! Thanks! Want to say thanks to Ms.Carolyn cashier 10 for her help this morning.

Ssgt Allen: This Lowes - in Largo - is "average". While the location is great - They never have enough staff on the registers..during peak hours. And overall customer service is "not so great". > the customer really has to know this store has exactly what they want in stock -before- you arrive. Otherwise - you're stuck.

Jewel Jace: Customer Excellence! Thank you Dee and Denay for providing service with a smile! Thanks for being Kind! Dee you patiently matched the screws with the correct ones. Denay before Dee came along you were with another customer but you made me feel great while waiting. Dee appear and without hesitation offer to help. You both are an example of Operational Excellence! Many THANKS! I will visit and shop again.

Howard Batiste: I went here to get some grade 8 hardware for a project I have at home. It was significantly easier to find what I needed versus shopping at Home Depot and there seem to be a lot more available in terms of volume. Would definitely recommend here if you are shopping around for screws and bolts.

Sharon Harper: Eric and Johnathan was very helpful. 1 helped with the light bulbs/light fixture and the other with dimmer switches and face cover. You all need to have more than 1 register open on a Friday evening. Same on you all plus you need more associates working. People needs job.