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1. McCormick Paints - Washington
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5
25 reviews
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Address: 3124 Mt Pleasant St NW, Washington, DC 20010
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: (202) 462-0300
Business type: Paint store
Chelsea Ritter-Soronen: Impressed with this store location! It is in my immediate neighborhood and I went there for the first time today, and both workers were very friendly and helpful. I work as a painter/muralist and anticipate going there for as many supplies as I can, and love to support local, too.
Response: Chelsea, thank you for taking your time to post your review with us. I am happy to hear that today was your first visit to our store and happy to hear that it also won't be your last. We are proud to be a local supplier to painting professional and enthusiasts. We would certainly love to see some of your work using McCormick Paints. If you are on social media, tag us in a few of your photos using @mccormickpaints. Thank you again and we look forward to seeing you next time. From, Casey McCormick
Jesse Covell: Great place with knowledgeable employees and paint is priced very reasonably
Response: Hi Jesse, thank you very much for your review! We appreciate you choosing McCormick Paints and are glad that you enjoyed your experience with our team and our paints. We look forward to working with you on your next projects. From, Casey McCormick
Lance MALLORY: The young guy at the cash register treats you like a king, treats you like Rodney King.
Phillip Arcaini: I have tried to get paint at this store for a week and their “system is down” every single day and they are unable to help and serve customers but their doors are “open” ??? Corporate must be losing a lot of money over this, and I will have to find a different place for paint now as deadlines are approaching.
Response: Hi Phillip, thank you for taking your time to share your review. I regret to hear of your experience at our store. We always place customer service as a top priority and seek to help our customers under any circumstance. We are sorry for any inconveniences you may have occurred while our system was undergoing maintenance. Thank you again. From, Casey McCormick
Adrienne Ross-Jackson: Great parking, 1st rate service and overall great stress free shopping experience
Response: Hi Adrienne, thank you very much for shopping with us and thank you for sharing your reveiw. We're pleased to hear how well you enjoyed your experience with us, from parking to our top notch customer service. We look forward to seeing you next time. From, Casey McCormick
Bryan Henderson: Great Service Get In And Out Quickly...
Response: Hi Bryan, thank you for your review! We truly appreciate you shopping with us and we are glad to hear you enjoyed our speedy customer service, come by again soon! From, Casey McCormick
Sade Bowen: Staff was so rude and unhelpful. Don’t waste your time, go elsewhere
Response: Sade, thank you for taking the time to leave you feedback. We truly appreciate your feedback and we take it very seriously. I regret to hear about your experience. We strive to deliver an exceptional customer experience every time and I've shared your feedback with our team. Thank you again for visiting us. Sincerely, Casey M.
Jeremy Lafrain: Fantastic crew in here. Very helpful.
2. Sherwin-Williams Paint Store - Washington
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5
46 reviews
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Address: 1805 Wisconsin Ave NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: (202) 965-5433
Business type: Paint store
bradley Wilde: My husband and I have just come home from the Sherman Williams located on Wisconsin Avenue where we were assisted by a most competent and friendly young man named Michael. He was knowledgeable, friendly, gave advice, and was not pushy in the slightest. While we had thought we would compare Sherwin Williams with other paint stores in the area we were so impressed with Michael that decided to forego comparison shopping and will be back in a week to order the paint we need to redo the interior of our apartment. Many thanks Michael for all of your help this morning. Most appreciated!
Response: Thanks for sharing this positive experience with us and supporting your local store. Sincerely, T.H., SW Customer Service Rep.
José Enrique Samayoa: Gave one star because 0 is not possible.Terrible customer service. Today in the afternoon, we went with my fiancé to this store to purchase the paint and tools for our new house. We were excited as this is our first home and first time painting. There was only one very rude lady in the store who was annoyed with our questions and kept pressuring us as she kept saying that she needed to close the store (half an hour before closing). We didn’t end up buying anything and decided to make our purchase somewhere else. If you’re planning on buying from this store don’t expect to get help or guidance.
Response: Hi José, Thank you for sharing the details of your recent experience with us and we truly apologize for the lack of customer service you received at our store. Providing exceptional service to all of our customers is a priority and this issue is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate Sherwin-Williams contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at https://www.sherwin-williams.com/homeowners/contact-us/feedback. Please include your store location, if applicable, when contacting us. Sincerely, T.H., SW Customer Service Rep.
Gontran Archer: The staff was extremely courteous and professional. I picked up a gallon at a store 1 hour away which was mixed wrong. I found them just a mile from my job site so they allowed me to bring the paint to their store and provided me with a freshly mixed gallon in the right color! They were great and I highly recommend them.....they are my new store from now on!
Diego Vasquez: Junior Flores was very helpful and knowledgeable. Highly recommend!!
Response: We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local store and we're glad to hear that the Store Team was so helpful. Good luck with your painting project and please stop back in if we can answer any additional questions! Sincerely, T.H., SW Customer Service Rep.
Kris Juncker: Sherwin Williams recycles paint cans. This is a great service. We use SW paints for my workplace, and I switched to SW for home because of the quality. However, contractors get a price discount so definitely work with your builder if you are getting the walls painted.
Jordan Napier: Needed some paint and supplies for some home renovations. Michael was wonderfully professional and helpful. Would recommend this location for its outstanding service!
Response: Thank you for sharing this positive feedback with us and for recommending our store! Sincerely, T.H., SW Customer Service Rep.
Pete Kaminskas: Special thanks to Jamal who helped me sort-out an issue with an order. Very knowledgeable about which paints to purchase and he was super helpful with getting me back on track. Great customer service. Thanks Jamal!
Tony Amante Schepers: Been waiting 20 minutes for store to open. Says 10am on Sunday’s. Two other strangers waiting. Ridiculous, considering 4 other hardware and paint stores in as many blocks are nearby and open. Lost my business.
3. Benjamin Moore - Washington
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5
23 reviews
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Address: 1627 17th St NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (202) 462-6586
Business type: Paint store
Joanna Ong: Great experience with Tony, who has been fantastic both here and at True Value. I needed a color fix on a paint order and he made that happen professionally, and went through full diligence. The sigh of relief seeing the paint match on the walls for a time sensitive project made my day.
Response: Joanna, thank you for taking the time to review my Store. Glad Tony provided you with the great service we strive for every day. John Spalding, Owner
Francisco A Flores: the service in this place is terrible ! The truth is that I do not recommend that you buy in this store, the employee who attended me was very arrogant...
Response: Francisco, I am very sorry you had a bad experience at my Store. I will talk to the employee involved and insure it doesn't happen again.
Emily Tedesco: I had such a good experience at this store. My apartment complex had done some work on my kitchen but gave me no help in managing the noxious fumes from the paint. It occurred me to stop into the paint store. The man there let me rant a little bit (he was very kind) and gave me a solution that worked. I think it cost like $20. I strongly recommend the folks at Benjamin Moore! Thank you for your help finding a solution and for your kindness!
Angelina Gonzalez: Fantastic and personal service. They were able to make the fabric print in paint better than home depot could. Even have capabilities to darken or lighten a color you requested.
Rashaun Ivy: Exceptional service!!! And superior paint. I would never buy paint from a Lowes or Home Depot ever again.
Hilma Wright: I had an amazing costumer service with this store. Kenneth was absolutely incredibly, prices are reasonable, location super convenient and I am really pleased with the color we chose. I strongly recommend
Dwight Francis: Called to ask a question and customer service was 1000%! In person customer service was even better...didnt mind the extra ride! Great store.
Javier Ruiz: Excellent, in this store you can find all about paint, hardware, clean, etc . Recommended!!
Randall Coppola: Small store NO PARKING... Ouch...
4. True Value On 17th - Washington
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5
132 reviews
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Address: 1623 17th St NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (202) 462-3146
Business type: Paint store
Martha Wilson: I have been coming here for years. Staff members are very knowledgeable and helpful. It’s quite well stocked, considering it’s a small hardware store. I’m so glad they made it through the Covid closures here in DC. The store is a fixture in our community. I love it!
Response: Thank you for you kind comments!
Katie Ambrose: I honestly love shopping here. Their selection is great and the people are so nice and helpful. You can tell they really care and take pride in the store. Also their prices are reasonable! I go here for hardware, plants, kitchen items, quick gifts - everything!
Response: Katie, thank you for the wonderful review.
Marshall King: Funky little hardware store. Employees are top notch, without them I’m not sure who could navigate the store.
Response: Thank you Marshall, John
Javier Ruiz: Increíble, this store have of all..... Fantastic!! and good products and prices. Thanks True Value!!!
Response: Thanks for the 5 Stars Javier! John Spalding, Owner
Tricia Hooper: This place is like Narnia for everything you need for your home! I don’t know how they fit their extensive inventory so perfectly in such a small place, but it’s like magic. I have yet to go in and not be able to find what I need. The staff are always super friendly and welcoming. Such a great local business - who needs Amazon when you have everything you need down the street at True Value?!
Response: Tricia, I really appreciate your comments! Thank you, John Spalding, Owner
Paul Durbin: Great staff. I’ve gone to this hardware store at least 100 times. They make eye contact and ask what I need help with, without fail. They all seem to jump in to cover any duty. If a register is occupied, one of the staff will quickly ask to take me at another one. I’ve never had to search for help and I’ve never had to wait in line.
Response: Thank you Paul, I appreciate the feedback! John
Sara: Very well-stocked local hardware store! Something for everyone here, and they have quite a few home decor options. Got a mounted key holder here as well as some screws - everyone was very friendly.
Response: Hello Sara, thank you for the compliments, John Spalding, Owner
5. Logan Hardware - Washington
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4.7
563 reviews
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Address: 1734 14th St NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (202) 265-8900
Business type: Paint store
Paul Durbin: If you want service and quick check out go to True Value on 17th. Completely different experience with knowledgeable staff ready for you at the door who will help you and then check you out right away. 100% of the true value staff knows their stuff. Here it’s mainly people who will just check you out and don’t know hardware. This place has equally good inventory and later hours, but it’s not a hardware store experience. And for what it’s worth this is an Ace Hardware, which advertises on Fox News, should you want to avoid supporting Fox.
Jim Parrett: Went there to get glass cut and paint matched. l was pleasantly surprised how helpful and courteous the whole staff were. They were able to take care of what I needed so I could finish my project. Thank you!!!
Response: We’re so glad to hear this Jim- thank you for trusting our team with your DIY needs. And thank you for shopping and supporting our employee owned store!
Aja Navat: Friendly staff and large selection of things. It is two floors.
Response: Aja, thanks for the great review! We love that your Logan Ace Hardware experience is a good one! Thanks for sharing, shopping local, and spreading the word about all that our employee-owned store has to offer. We look forward to seeing you again soon!
Jacob Goo: So this is super weird but they sell the best cream soda at the counter. I love ace for being small hardware with a little bit of everything. Thx!
Response: Dear Jacob, we're delighted to hear about your experience at Logan Hardware and so glad you love our cream soda! Thanks for shopping local and we look forward to seeing you soon!
John Trissel: Good hardware store! parking may be challenging. They have a good selection for most small projects and gardening needs
Response: Dear John, thanks for the kind words! We are glad that you find what you need at Logan Ace Hardware. We know you have choices when you shop, and we truly value your business. Thanks for shopping local at our employee-owned store! We look forward to seeing you again soon.
Robert Bolen: This store is full of caring people and fantastic tools. On two separate occasions, Jorje has gone above and beyond to help me find the perfect solution. It is wonderful to have a local place where experts provide guidance in a kind, nonjudgmental manner.
Response: This is the best review we can hope for - it means a lot when our customers reach out about our staff and store. Thank you for shopping and supporting local at our store, have a wonderful holiday season!
6. Sherwin-Williams Paint Store - Washington
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4.5
43 reviews
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Address: 5023 Connecticut Ave NW, Washington, DC 20008
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: (202) 363-1301
Business type: Paint store
Zlatica Hoke: Zero stars. Of all the area paint stores, this one is the worst and the most expensive, the service the slowest, the selection of merchandise poorest. I get a faster service at ACE or Monarch with 10 people in the store than in this SW store with one or two shoppers in the store. The staff does not show interest in your needs. I asked about the quality of the masking tape (they are not all the same) and the seller said he did not understand the question. When I tried to be more specific and wanted to know if the tape was smooth like vinyl or more like crepe paper, he said he still did not understand. The shop caters only goods wanted by contractors albeit its location in a residential street where many people have small projects and do not need huge quantities. The only reason I ever go there is because it is a block from where I live, but every time I go I get distressed. It is worth driving further to get decent service and decent and reasonably priced merchandise.
Response: Hi Zlatica, Your feedback is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate Sherwin-Williams contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at https://www.sherwin-williams.com/homeowners/contact-us/feedback. Please include the store location, if applicable, when reaching out to us. Sincerely, T.H., SW Customer Service Rep.
Pauly Kerins: I’ll tell you what, the customer service in this store is TOP NOTCH!! My 1st visit I was a bit lost but Jay the manager walked me through what I needed for the size of the room I was painting. All I had to do was pick out the color, my man even gave me some pointers on how to prep properly. Legit!! My 2nd visit was even smoother. Jack one of the other managers recognized me and was able to look up my color that chose last time and got me out the door in less than 5 min. TOP NOTCH!! Here’s the kicker last visit they gave me a voucher for the food truck that they had parked outback!! Whaaaat!! Taco Taco Thanks Guys, That’s What Customer Service Is All About.
Marco Diaz: Great place to buy paint. Staff is very helpful and polite.
Response: We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local store and we're glad to hear that the Store Team was so helpful. Good luck with your painting project and please stop back in if we can answer any additional questions! Sincerely, T.H., SW Customer Service Rep.
Mike Young: I was helped by a remarkable person who was very helpful and friendly, and made my visit to the store fun. Her advice also saved me money.
Lisa J. Jennings: Kind, knowledgeable staff.
Response: We're glad to hear it! Thanks for sharing your positive Sherwin-Williams store experience with us. Sincerely, T.H., SW Customer Service Rep.
Kevin West: This is a very busy an nice paint store the staff is amazing and helpful
Oliver Hall: Excellent store, excellent color matches and superior service from Jay, Jack and the entire crew.
Response: Thank you for the positive review of your local Sherwin-Williams store! We're glad to hear that you're pleased with the service you received. Sincerely, T.H., SW Customer Service Rep.
7. Glover Park Ace Hardware - Washington
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4.6
165 reviews
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Address: 2233 Wisconsin Ave NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (202) 333-6378
Business type: Paint store
Sam C: This is a great hardware store. Staff is helpful, selection quite decent, and right in my neighborhood. Could I save a little bit of cash by driving out to the deep burbs for the Home Despot or similar? Sure, but would I? Absolutely not. Icing on this cake: they always accept my Ace coupons, even if past their expiration date. Now that is ace in my book.
Response: We are so glad to have loyal customers like you who understand the value of shopping and supporting local businesses in our community. Looking forward to seeing you in store again soon! Thanks for shopping with us.
MAC Cover: I am rating Glover Park Ace location a 4 because the gentleman who assisted me was very nice in spite of this mean nasty new world we live in. The only issue I have was I placed my order for curbside but the store was unable to locate the order which caused me to go inside the store which I loathe. Love my Ace Hardware!
Response: Dear MAC, thanks so much for taking the time to share your positive experience! We're thrilled that we can be of service at Glover Park Ace Hardware. We look forward to seeing you again soon! Thanks for shopping local and supporting our employee-owned store.
Campbell F: I love this place! The staff is usually super knowledgeable and helpful and you start to feel so collaborative that you want to come back and show them the results!
Response: Thank you Campbell! We are glad to have customers like you who shop and support our store and staff. We look forward to helping you with your next project!
Matthew Berning: Good use of a small space, reliable place to pick up supplies for small home projects and interesting plants -though sometimes a bit disorganized
Response: Thanks for taking the time to leave a review! Glad we're your reliable neighborhood place for your home improvement and maintenance needs.
Rozan Cater: Although I requested curbside pickup, I had to go in the store. I was the only customer, tired of waiting I got the item from the shelf, showed the cashier and left. I seem to have interrupted break time. Not worth it!
Response: We're sorry to hear you had a negative experience Rozan - this is not a common occurrence at our stores and unfortunately we were a little short staffed over the holidays due to health concerns. Since we're in basement level, it can be challenging to step off the floor during certain times of the day when staffing is limited. We do have free validated parking in the lot behind our store if you find you need to pop in for a minute. Your comment was passed along to our manager who will review with his team. We value you as a customer, thanks for shopping and supporting our employee owned business.
John Thompson: The store staff was very helpful in locating some small clips that I needed to create a display
Response: Glad to hear our staff could help! Thanks for shopping local at our store.
Jennifer B: I was surprised to see what a huge store was hiding here! Super helpful employees, too.
Response: So glad you found us Jennifer! We have a Greta team. Thanks for shopping with us- we’re always for you anytime you need help!
Hugo Toledo: Not gonna lie: one of the best places to go when I was in DC helping loved ones move in to a new place. Look: big box stores have their place but the number of folks available to answer questions and the depth of attention and knowledgeable service we consistently received on our 3…4 trips there make it a favorite. Check them out!
Response: We are so glad to hear from you Hugo, we appreciate your business and kind comments. We look forward to helping you with your home improvement needs again soon!
8. Sherwin-Williams Paint Store - Washington
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4.4
74 reviews
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Address: 533 8th St SE, Washington, DC 20003
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: (202) 544-6003
Business type: Paint store
Gwen George: Customer service is important to me as I only choose to spend money where I feel valued as a customer. The team at this store gets it! Everyone was personable, friendly & polite. Tre assisted me in ordering about 20 gallons of paint for my home. This was sourced from multiple locations and still available for pick up on time the next day. Tre patiently went above and beyond to work with me to ensure I got the most accurate colors which compliment the lighting in my home. The 8th St. SE location is definitely highly recommended and my preferred location for purchasing Sherwin Williams paint & products.
Response: We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local store and we're glad to hear that the Store Team was so helpful. Good luck with your painting project and please stop back in if we can answer any additional questions! Sincerely, T.H., SW Customer Service Rep.
Curtis Hanold: In-N-Out, friendly service , it was a perfect match to the paint sample I took to them
Response: We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local store and we're glad to hear that the Store Team was so helpful. Good luck with your painting project and please stop back in if we can answer any additional questions! Sincerely, T.H., SW Customer Service Rep.
Jasmine Lizama: My husband and I stood in the store for 30 mins and no one greeted us nor asked if we needed help. Instead they carried on a conversation as if we were not even present. When we left they said “thanks have a great day”. Poor customer service, we will take out business elsewhere. Thanks.
Response: Hi Jasmine, We're sorry to hear about your unpleasant experience at our store. We'd like to discuss the situation with you and put you in touch with the appropriate Sherwin-Williams contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at https://www.sherwin-williams.com/homeowners/contact-us/feedback. Please include the store location, if applicable, when contacting us. Sincerely, T.H., SW Customer Service Rep.
Jillian nemeth: Jason was amazing! Knew his stuff and his colors. He gave us guidance but didn’t push us to change our minds about the type of base we were looking at. We would come back to this store anytime we need paint.
Response: Thank you for recommending your local Sherwin-Williams store! Sincerely, T.H., SW Customer Service Rep.
Brad Sargent: First and foremost SW super paint is probably the best product on the market. The boys in the store are awesome they will help you to the car and they double check everything. Plus they constantly send you discounts in the mail and online.
Ann-Mari Pierotti: Dennis helped me in every way, answering questions about products and the variousl paint types. He also helped me to find colors that I couldn’t find. He was polite, professional and very friendly. The store was organized and tidy. I will definitely go back.
carol green: I have had wonderful interactions with the employees at this store but today had a bad experience. I was ignored, the employee was snarky and then slow walked service. If this had been my first trip I would never have gone back. Feeling lucky? Take a chance. Otherwise go to nearby Fragers.
Response: Hi Carol, Thank you for sharing the details of your recent experience with us. We're very sorry for the lack of customer service you received at our store as we assure you this is not typical. Providing exceptional service to all of our customers, during every visit, is a priority, which is why this issue is very concerning to us. We'd like to discuss the situation with you directly to offer a resolution and ensure this doesn't happen again. Please contact us at 1-800-4Sherwin (474-3794) or by email at https://www.sherwin-williams.com/homeowners/contact-us/feedback. Sincerely, T.H., SW Customer Service Rep.
Michele Morgan: That the staff was friendly, helpful and respected me. Often as a woman walking into any hardware store I get talked down to, the men in your store were great to me and my wife.
9. Petworth Ace Hardware - Washington
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4.4
401 reviews
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Address: 1240 Upshur St NW, Washington, DC 20011
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (202) 726-2658
Business type: Paint store
danceswithcars w: While the renamed store still hosts TheBikeHouse on the edge of the parking lot and tools inside, not much else has changed, afaict, still kind of unpaid day laborers in relation to a for profit store. When at Qualia it was coffee/light foods and taking over the back yard. This tools, supplies and learning some basic mechanics. How to change a flat. How a ratchet works. On up through what can be done with bikes... At times I wish TBH would takeover a foreclosed property and have a home... Until then I guess buy cold sweet liquids while baking to death in the heat without bathroom nor filtered cold water access. FWIW I was at the (original) opening with council member(s), food truck, etc. District HW (w 🚲), old Capital Hill Fragers that burned, saw deceased mayor there, etc.
Mark Pry: Excellent hardware store in the Petworth area that typically has everything I need. The staff are friendly and helpful. Chris was especially helpful when I needed to grab a few bags of mulch!
Response: It’s so kind of you to leave this review Mary, thank you for shopping and supporting our store! We will make sure our manager knows Chris provided exceptional service. Have a wonderful day, we look forward to helping you in store on your next visit!
Kerry Keys: Staff have been friendly and helpful to me on several occasions. Chris was a great help recently when I needed to find the right size screw for my bike rack.
Response: Thank you Kerry! We are glad to have customers like you who shop and support our store and staff.
Denise W: Same nice store but they got rid of my favorite guy, Steve, who had been at that location for years. No one there has the knowledge he had.
Response: Thanks so much for the kind words about the store and for one of our knowledgeable Petworth Ace Hardware staff! We pride ourselves on being the helpful hardware folks and are always training new staff to try and fill the shoes of those who go on to pursue other opportunities. Thank you for the feedback!
mat t: Great having a shop close to home, open on Sundays, have what I want, friendly staff and not expensive. Done and back to the game!Thanks Ace and jneely!
Response: Thanks Mat! Love to hear we can get you the products you need with the convenience of being in the neighborhood. We hope you'll stop by and see us again soon.
James Rayford: The service was horrible. After standing in the isle for 8 to ten minutes I had go get someone and his response was go get it bring it here. Then finally coming to help with one item only he disappeared. So I walked out.
Response: HI James, thank you for taking the time to leave this feedback. We rely on customers like you to ensure our store continues to be a neighborhood resource for our community. I am passing your comments along to our store manager, who will address this with his team. Fridays are our truck days and our staff is often tasked with multiple projects to ensure the products make their way to the shelves, but that does not excuse the kind of service you described. We expect the best from our team and we're disappointed to hear you received anything less than what's promised. Please feel free to send any additional comments or information to our manager directly at toby@acehardwaredc.com. We want to make this up to you and hope you'll stop by and give us another chance.
Ian C: Great selection and friendly staff. Chris helped me find the weird bolt I was looking for very quickly!
Response: Hi Ian We’re happy to hear you had a great experience and are pleased with the workmanship. Thanks for taking the time give us the wonderful review. We appreciate your trust and look forward to serving you again soon.
James Knupp: Everyone is always friendly when I go, Chris in particular has helped me out quite a bit.
Response: Thank you James, for shopping and supporting local (and for the staff shoutout)!
Rinaldo Pressley (Rinny): Nice Hardware store in the neighbourhood prices as low as the Big competitors.
Response: Rinaldo, thank you for taking the time to share your kind words about Petworth Ace Hardware. We value your business and look forward to seeing you again soon!
10. Sherwin-Williams Paint Store - Washington
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4.6
10 reviews
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Address: 1201 Franklin St NE Ste A, Washington, DC 20017
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: (202) 636-1092
Business type: Paint store
ScarfaceDC: Excellent service!! As soon as I walked in I was greeted by the sales associate, Melissa. She was very patient and answered every question I had. Going in the store I had no idea what I wanted but I was in and out, feeling very confident with what she recommended me. I’ll definitely be going back!
Response: Thanks for sharing this positive experience with us and supporting your local store. Sincerely, T.H., SW Customer Service Rep.
Joanne Blanco: Went in with my 3yr old and husband. My daughter is a busy body and was everywhere in the store, kept trying to keep in line and the store employee went to the back and brought her a coloring book with crayons. Bless him. He is great employee.
Response: Thank you for recommending your local Sherwin-Williams store! Sincerely, T.H., SW Customer Service Rep.
Jose Villatoro: The costumers service very good
Response: We're glad to hear it! Thanks for sharing your positive Sherwin-Williams store experience with us. Sincerely, T.H., SW Customer Service Rep.
Jr BLACK: George was VERY HELPFUL!!
Response: We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local store and we're glad to hear that the Store Team was so helpful. Good luck with your painting project and please stop back in if we can answer any additional questions! Sincerely, T.H., SW Customer Service Rep.
Arturo Aguirre: (Translated by Google) excellent(Original)Exelente
Response: (Translated by Google) Thank you for recommending your local Sherwin-Williams store. Sincerely, T.H., SW Customer Service Representative (Original) Gracias por recomendar su tienda Sherwin-Williams local. Atentamente, T.H., SW Representante de Servicio al Cliente
11. Sherwin-Williams Paint Store - Arlington
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4.4
82 reviews
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Address: 2124 N Glebe Rd, Arlington, VA 22207
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: (703) 351-9866
Business type: Paint store
Michael H: A++++! I just left the store and going in there I was nervous bc I had no clue if I was going to be over sold or that they would laugh at me bc I know next to nothing about paint. But nope- Danielle was incredibly nice and helpful!! And the manager (did not get name- but black male in a black polo)- was extremely helpful and very knowledgeable! A+++! Great service. Excellent quality. Super helpful. -Michael Hagan.
Response: Hi Michael, Thank you for recommending your local Sherwin-Williams store! Sincerely, T.H., SW Customer Service Rep.
David Fanta: I have been customer for 10 years I always see one person with bad altitude and bad customer service. So whoever is his boss it’s better show him what’s customer service means. I feel he’s one of racist. His name’s Mario I hope I will see some changes.
Kristin Bongi: Love the color selection and quality paints. Ordered online and picked up in person. Very fast and efficient. Highly recommend.
Response: Thanks for sharing this positive experience with us and supporting your local store. Sincerely, T.H., SW Customer Service Rep.
Mildred Godwin: Great selection of paints. Fast service.
Response: Hi Mildred, Thanks for sharing this positive experience with us and supporting your local store. Sincerely, T.H., SW Customer Service Rep.
Emily Berriz: Just want to say how great Mario was. I came in on a Sunday and it was a bit short staffed with just him working, and he still went above and beyond for all those who came into the store. SW didn’t have the paint type I was looking for but he worked with me to find another that would get the job done. Y’all have a good one!
Response: We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local store and we're glad to hear that the Store Team was so helpful. Good luck with your painting project and please stop back in if we can answer any additional questions! Sincerely, T.H., SW Customer Service Rep.
Edgar Cicinato: I called this morning to ask for super paint exterior satin from Stephen. “He said we don’t have it. I said ok. Can you please check and see if you have the next tier up. The more expensive one and what is the difference. “He said sir I don’t have time to check, I have customers so I said am I not a customer that has a account and frequents your store” Stephen remained silent and here we are! Thanks Stephen
Response: We're sorry to hear about your unpleasant experience at our store. We'd like to discuss the situation with you and put you in touch with the appropriate contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at bit.ly/2Dgu0Ti. Please include the store location, if applicable, when contacting us. Sincerely, T.H., SW Customer Service Rep.
Claudia Bennett: I never usually give reviews, but we just had a horrible experience at this store. We ordered $600 worth of paint and the the guy who helped us was not so happy we were buying that much paint at 4:45pm. He was rude, when I told him sorry for making making you work late 15min passed 5pm. He ignored my apology and made us feel worse. He dumped the paint next to the car in a rude way and walked away leaving us with 12 gallons of paint to load by myself. Is that how Shermin Williams instructs its employees to treat customers?
Response: Hi Claudia, Your feedback is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate Sherwin-Williams contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at https://www.sherwin-williams.com/homeowners/contact-us/feedback. Please include the store location, if applicable, when reaching out to us. Sincerely, T.H., SW Customer Service Rep.
Rob van den Assum: Store is good, but whoever does scheduling should be retrained. One person to do paint mixing in the morning just does not seem intelligent for a company that services contractors. Waiting 30 minutes for paint. AVOID THIS STORE!
Response: Thank you for sharing the details of your recent experience with us and we truly apologize for the lack of customer service you received at our store. Providing exceptional service to all of our customers is a priority and this issue is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate Sherwin-Williams contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at https://www.sherwin-williams.com/homeowners/contact-us/feedback. Please include your store location, if applicable, when contacting us. Sincerely, A.H., SW Customer Service Rep.
12. Frager's Hardware - Washington
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4.6
739 reviews
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Address: 1115 Pennsylvania Ave. SE, Washington, DC 20003
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (202) 543-6157
Business type: Paint store
Audrey Lester: Blind Customer: I increased shopping here during pandemic, as it’s in my community. On nearly all visits, I’m greeted at front door by a very knowledgeable staff member. I love how they know where every item is specifically located - like really! Upon entry, you’re on main isle. To your left are short isles leading to registers. Staff always escort me through store or to elevator where I’m met by another team member on lower level. Ayesha, General Manager, allows items to be opened for me when possible so I can feel item. I especially love their text message lime where consumers can ask questions before visiting store. Great Team!
Response: It's so great to hear from you Audrey, thank you for taking the time to share your experience. We're so glad our staff provide exceptional customer service that makes shopping a pleasure. Thank you for being a customer- we look forward to your next visit!
Michael uthe: The store with more. Walked in and thought was small. But as I got farther in it opened up to huge room with a downstairs and outdoor garden section. Truly awesome and amazing staff.
Response: Hi Michael! Thanks so much for the kind words and for shopping local! We love that you had such a great experience! Our team looks forward to seeing you again in the near future.
Hope Greenleaf: Great shop with a large selection of plants, gifts, household items, and hardware. Friendly helpful staff!
Response: Thanks for choosing Frager's Ace Hardware and for leaving such a great review, Hope! It's good to know that we were able to provide you with a great selection and the highest level of service. We look forward to your next visit!
Stephanie Sneary: Very friendly and knowledgeable staff. The store often carries products you can’t find at larger stores— for instance I recently had need for a shorter length of 14/2 electrical wire that I found here.
Response: We love to hear that we can outsource our competition! Thanks for shopping and supporting Frager's.
koura Gibson: Disappointed to be rudely treated for “walking into store” before opening. The door was wide opened and I entered only to be charged aggressively by the 3 attending employees, shouting for me to exit. I had to calm them down of their excitement to reprimand me for entering the store. There was no indication that the store was not opened. No hours were posted ether. Then the older guy rudely and aggressively closed the door as I exited. He then snarkly stated “I guess!” When informing him that 8:00 was in 14 minutes. It was really disappointing to have to endure such rudeness in the morning.
Kristin Roesch: William was so helpful in matching a specific furniture screw I needed for a Murphy bed. He answered all of my novice questions and was so funny and kind. He also helped with copying a house key.
Response: Thank you Kristin! William has been with us a long time, we're glad to have him on our team! We appreciate your business, hope you'll shop with us again soon.
13. Monarch Paint & Design Centers - Washington
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4
34 reviews
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Address: 5608 Connecticut Ave NW, Washington, DC 20015
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: (202) 686-5550
Business type: Paint store
Diana Oboler: Monarch Paint is the best paint shop around. Christian at the Connecticut Avenue location was knowledgeable, patient and super helpful. He took great care of every customer on a really busy day. Thanks Christian, keep up the good work.
Response: Thank You, Diana!
C H: I was very pleased with the assistance of the designers; one came to our house to help with selections. I purchased a variety of paints for different rooms. They also helped with wallpaper selection which I also purchased there and just love.
Response: Thanks so much for the review!
Gail Smith: Whatever type of paint or color of paint you need, they have it. Also they have most of other painting supplies. The employees are very professional and courteous. They even loaded my car for me.
Response: Thank you so much for taking the time to share your positive experience with us, Gail! We truly appreciate it!
marisela montenegro: I bought my new blinds from this place and I have to say they are extremely knowledgeable and patient with their customers. They provide good ideas and take the time to understand what you are looking for and provide options based on that!
Response: Thank you so much for your kind words, Marisela! Was there anything we could have done to receive your 5-star rating?
Kevin West: Needed some extra paint they were very helpful an got it mixed very fast but the paint is very expressive.
Response: Thank you for taking the time to leave us your feedback, Kevin! We're thrilled to hear you were assisted quickly with your paint needs. At Monarch, we strive to offer the highest quality of paint possible!
Joanne McCarron: A nice place to get paint, helpful, especially Simon. Carry cans to car for you.
Response: Thank you so much for your feedback, Joanne! We really appreciate it!
14. Monarch Paint and Design Centers - Washington
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4.3
25 reviews
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Address: Glover Park, 2130 Wisconsin Ave NW, Washington, DC 20007
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: (202) 625-2600
Business type: Paint store
Shelsea Alustiza: This paint store is great! I had many different projects and the manager told me what paint to use for my kitchen walls and bathroom it’s finally painted and the end result is flawless. I am so glad I came to this store, the store employees were very knowledgeable and the paint was made quickly. I had many questions and the manager answered every question I had I will definitely come back for any other future paint projects!
Response: Thank you so much for your purchase and for your kind feedback, Shelsea!
Unparalleled Eye Designs: Always an cool and efficient experience here! This location has been my go to lately.... the two gentlemen that seemingly run the store, William & Damien, are such helpful and pleasant associates. From the moment I enter, they are prepared to offer a hand, I appreciate that very much. I also appreciate the convenience of pulling up directly in front of the store to retrieve my paint! Benjamin Moore Colors are so rich and classic! Happy painting!
Response: Thank you so much for taking the time to share your positive feedback with us! We truly appreciate your continued business and love hearing how much you enjoy your interactions with our staff!
maria B: Very helpful staff and good product selection. I was looking for a specific paint and found it only there, no other store carried it.
Response: Thank you, Maria! We are so happy that we could provide what you were looking for!
Franco Montoro: Repainted my whole living room and kitchen could not be more happy the staff there was very knowledgeable and helpful the manager there told me what steps and supplies I need in order to do it properly highly recommend.
Response: Thank you so much for your recommendation and kind words, Franco!
15. The Home Depot - Washington
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3.9
1958 reviews
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Address: 901 Rhode Island Ave NE, Washington, DC 20018
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 526-8760
Business type: Paint store
Sassy Sauce: I missed all of the after Christmas saw items. This location had a few products left over from Christmas but nothing I really wanted. Overall the store was neat and organized. I didn’t need any additional items for this trip, just preparing for next years holiday decorations.
Chaturbhuj bhojwani: Great shops for home goods, this is very big shop i have been going that HomeDepot for many years i was there very first day when they opened, biggest problem is coustmer service is very bad here i stud for help for more than 20 minutes before someone showed up.
Kev- keepingitreal: This Home Depot is very convenient if you’re in the Rhode Island/Brentwood NE DC Area. They offer a verity of products that can help you with your Lawn, Garden, Appliances, Painting, Outdoor Patio, Home Improvement, Cleaning Products, Tools/Equipment Rentals and many many more. I really Appreciate the help from a young male staff who was working in the Garden/Mulch area, he was very Helpful and Knowledgeable with assisting me with the products along with a young female cashier on the inside of the store. Now you can never get the help you need when you’re in the store aisles. Every time you asked a staff member who’s in the same aisle as you. Can you help me with something? Their reply seems to be, I don’t work over here and they don’t know who can help you..!!! Home Depot needs better training for their staff who’s working in the store aisles..
Bailey Cage: Unfortunately this was the first time I’ve been to a Home Depot where the staff was completely unknowledgeable. I had spent hours online trying to research the best products / methods for tiling my second-story concrete subfloor with no definitive answers, so I decided to head to the store and find someone to help me. Normally Home Depot workers are incredibly knowledgeable and helpful, but whoever they sent back to flooring to help me seemed to know nothing. He was able to show me where items were on the aisle, but he couldn’t answer a single question about how to tile my floor or what the differences and pros/cons in products were. It was incredibly frustrating and unhelpful, and I ended up leaving with a couple hundred dollars of products I later had to return. What truly upset me is that I did some more research once I got home just to find out the answer I was looking for is common knowledge in construction, but as someone doing a DIY project, I just didn’t know what terms I had to search for. For a Home Depot employee - the flooring specialist - to not know this is astounding.
jamesbowdenjr: This is the worst Home Depot is in the entire country. I am trying to get a door, but the store is unresponsive, the management is inept and provides no additional assistance, the associates are extremely slow, unknowledgeable of the products. The worst customer service experience I have ever had. I do not recommend this store. Please go to another Home Depot location.
Anna Lloyd: Desmond in the home and garden went out of his way to help us find something that 4 different employees had just shrugged their shoulders and said that even though it was available online they were probably out. Desmond knew exactly where it was and showed us himself, even though it was on the complete other side of the store. He really took customer service to the next level.
DAVID GILL: paint dept vert slow. When paint was done I was not told it was done. I came up to the counter and stood there waiting while emotes helped others. After 10 minutes he pointed at can. I said is that mine he looked at me like Duh.
Chanpen Tee: I came here for the kitchen cabinets project. The lady is so helpful and friendly. She takes her time explaining all the questions we have.
16. McCormick Paints - Washington
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4.5
15 reviews
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Address: 1442 Pennsylvania Ave. SE, Washington, DC 20003
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: (202) 971-9884
Business type: Paint store
Brad Sargent: This paint is better than all others. Wendell is really great and they color match and mix and sample this is my go to place for all my paint. Really friendly to homeowners and contractors alike!!
Rebecca Margao: My favorite local paint shop! The team is always helpful, knowledgeable about their products, and always go the extra mile.
Response: Rebecca, thank you so much for sharing your review of us at our Capitol Hill location. I am happy that you have found your favorite local paint shop and that it is a McCormick Paints store! I am even happier to hear that you are receiving great and helpful customer service from our team there. We appreciate you choosing us for your painting needs. Thank you again. From, Casey McCormick
Jalan W B: The guys here are always nice. We have used this paint in several rooms and outside. Good paint. Nice local store.
NewYork Pizza: I have been going to this store for the past 3 almost 4 years. We are right next to it and we are greatly appreciated that they are there. For every emergency and every repair
Response: NewYork Pizza, thanks for taking the time to share your review with us. It is great to have you as a neighbor and we appreciate you choosing us for your painting and repair needs. I am a glad we are able to provide you with a high level of customer service and that we carry the materials you need. Thanks again. From, Casey McCormick
Camillia Pace: Great place to do business!
Response: Camillia, thank you for taking your time to share with us your positive review! I am very glad to see that you have had a 5 star experience with us and we appreciate your continued business. We look forward to seeing you next time and thanks again for choosing McCormick Paints. From, Casey McCormick
Frank Castro: The Best
Response: Hi Frank, we couldn't have said it any better! Thank you very much for taking your time to share your review and we truly appreciate you choosing McCormick Paints. McCormick Paints
Antonio Henriquez: Worst customer service
Response: Antonio, thank you for taking your time to connect with us. I truly regret to hear about your experience with us. At McCormick Paints we value our customers and always strive to deliver our best service. Your feedback is important to us as we believe in continuous improvement. Please email us at info@mccormickpaints.com. Thank you again. From, Casey McCormick
17. Sherwin-Williams Paint Store - Mount Vernon
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4.3
58 reviews
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Address: 263 W Glebe Rd, Alexandria, VA 22305
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: (703) 549-6645
Business type: Paint store
Joe Moone: Very friendly people (even the other customers!) and knowledgeable staff. At this point in my life I really value having quick access to skilled sales people who know what they are talking about. At the big box stores it can be hit or miss.
antonio iglesias: Worse service ever on this store , I don’t have any bad experience in other like this one .people there need to know how treats Latin costumer
Response: We're sorry to hear about your unpleasant experience at our store. We'd like to discuss the situation with you and put you in touch with the appropriate contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at bit.ly/2Dgu0Ti. Please include the store location, if applicable, when contacting us. Sincerely, T.H., SW Customer Service Rep.
Tom T: Great service and a great product, would not go anywhere else, you get what you pay for.
Response: Thank you for recommending your local Sherwin-Williams store! Sincerely, T.H., SW Customer Service Rep.
Stephany Herrera: I don’t think I will go back. The staff (2 guys) were just not willing to help at all. They both seemed annoyed and were on their phones the whole time. I will not be shopping here again. Bad service.
Response: Hi Stephany, We're sorry to hear about your unpleasant experience at our store. We'd like to discuss the situation with you and put you in touch with the appropriate Sherwin-Williams contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at https://www.sherwin-williams.com/homeowners/contact-us/feedback. Please include the store location, if applicable, when contacting us. Sincerely, T.H., SW Customer Service Rep.
Ronda Seiler: Busy store, but the guys were nice and helpful. They had everything we needed for our painting job.
Response: Thank you for supporting your local Sherwin-Williams store and we're glad to hear that the Store Team was so helpful. Sincerely, T.H., SW Customer Service Rep.
Brian Roach: Always friendly and helpful. They also have a lot of hardware supplies that you wouldn’t think a paint store would have.
Response: Hi Brian, We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local Sherwin-Williams store and we're glad to hear that the Store Team was so helpful. Sincerely, T.H., SW Customer Service Rep.
Jonathan Dagle: Very friendly and helpful. Mixed up a custom color custom for my kitchen. Definitely will go back again.
Response: Thank you for recommending your local Sherwin-Williams store! Sincerely, T.H., SW Customer Service Rep.
Daniel Marte: Margaret gave me great customer service!! Helped me set up my pro account online.
18. Adams Morgan Ace Hardware - Washington
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4.6
299 reviews
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Address: 1704 Columbia Rd NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (202) 299-0040
Business type: Paint store
Megan Tebbenhoff: Everyone at this Ace Hardware is incredibly kind, helpful, and knowledgeable! I went in seeking a screw that would fit a warped sleeve in a new piece of furniture, and Chris went above and beyond to help me fix my problem. He asked me to bring in my furniture, offered me a dolly to wheel it in from my car, and used some tools free of charge at the store to help get the screw properly threaded so I could finish building my furniture. It was so kind of him to offer his assistance, I likely would have had to exchange the furniture if I didn’t have his help. I have come to this location a few times and I have always been incredibly impressed by the service. Huge thank you to Chris!
Response: These are the kinds of stories we love to hear from our customers- so glad our team was able to help you and go the extra mile! We love helping our customers problem solve - thanks for trusting our expertise! Have a wonderful week.
Sarah Parker: Everyone here is incredibly nice and helpful! Someone very nicely greeted me as I walked in, and then Chris was super friendly and efficient in making some keys for me, and Lawrence was really friendly too! This is a super competent, customer service centered team, and they made my day with how nice they were!!
Response: So glad you took the time to leave a review Sarah, thank you for sharing your great shopping experience! We'll pass your comments along to our manager (Lawrence!) so they can give kudos to the staff. Thank you for choosing to shop and support our employee-owned store!
Jessica C: I take my dog here twice a week while I browse their new plant selections. The staff are all so nice and helpful. I love that they shower my dog with attention. My dog loves it too. She always tries to drag me in for treats. They have a great plant selection. They change things up but you can usually find a good array of basics and less common plants. They often have small hoyas, peperomias, aglaonemas, and other stuff I’m looking for. I always look forward to checking out the new stock on Wednesday and Friday. Thanks, Ace
Response: Jessica, we're delighted to hear about your 5-star experience at Adams Morgan Ace Hardware! Our goal is always be to provide the best customer experience possible at our employee-owned stores, and we love dogs and plants, that's for sure! Thanks again and we look forward to seeing you again soon.
Daniel Commins: Always friendly and helpful. You are approached as soon as you enter by someone ready to help. Even if you don’t know exactly what you need, they are extremely knowledgeable and helpful.
Response: Thanks for shopping with us Daniel!
Suriya Jayanti: I like this store and its people so much that sometimes I just come to hang out. And I definitely go out of my way to buy things here instead of Home Depot or Amazon. Viva la Hardware!
Response: Browsing and hanging out are encouraged! Hardware stores are so much fun, we are glad to hear you enjoy being at our store. We are proud to be your local helpful place; thank you for your patronage!
Emily Norton: Thank you so much to Lily who helped repair our desk. She was SO attentive and creative, and really gave us some extra time and aid. We could not be more grateful, and we are so happy to have our beautiful desk repaired!
Response: It's so great to hear from you Emily, Lily is the BEST - so glad she could help! Thanks for shopping and supporting our locally owned store.
Jessica Goodman: Lilly was fantastic in helping me with all my needs. I was redoing my bathroom and ran into some plumbing issues. Lilly was patient and really sat down to help me solve my problems. Would highly recommend this store!
Response: Lily is a wealth of knowledge - we're so glad to have her on our team. Thank you for shopping with us for DIY supplies and expertise!
Kyle A: All the staff are very knowledgeable and helpful and kind. Every time I’ve been they’ve greeted us with a smile and were always personable.
Response: Thanks for the compliment Kyle! We're really proud of the great staff we have at our store. So glad to hear they give you consistent and excellent service. Looking forward to helping you again soon with your DIY projects!
19. Fort Washington Paint - Fort Washington
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5
30 reviews
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Address: 962-B Swan Creek Rd E, Fort Washington, MD 20744
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: (240) 766-2553
Business type: Paint store
Lyssa McEachern: The friendliest staff! They walked me (a first time painter) step by step through what I would need and what paint, finish, and grade would be best! I’ll come here for any painting need!
Janet Winn: Juan was great in helping my husband and I select exterior paint color for house.
Veronica Amos: Tried to match paint at Home Depot 3 times.....that was a mistake. Took it to Fort Washington Paint...exact match the 1st time. They know their paint....and they are always pleasant and helpful! Great business!
GraceEagle: I bought GARDZ Problem Surface Sealer from them to fix a huge drywall tear. Product really works great! Glad they had it, otherwise I would have had to wait for Amazon to ship. Would definitely shop there again.
Heath Miller: I came here because I wanted to paint my kitchen cabinets and I had a lot of questions (the responses at a big box store were disappointing). Juan and Danny were very helpful with picking out the right primer, paint, and tools as well as giving me tips. I used the Benjamin Moore Advance paint, I love that stuff!
Eric Jenkins: Fairly new here to the neighborhood. I was going to Va for Benjamin Moore paint. Now I can stay local. OWNER gave great service and was very knowledgeable. Worth your time to come here and get quality and service
