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1. Benjamin Moore
Address: 1627 17th St NW, Washington, DC 20009, United States
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: +1 202-462-6586
Business type: Paint store
Near Benjamin Moore:
- a 10 meters away Stores to buy dewalt: True Value On 17th
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Benjamin Moore: what do users think?
Joanna Ong: Great experience with Tony, who has been fantastic both here and at True Value. I needed a color fix on a paint order and he made that happen professionally, and went through full diligence. The sigh of relief seeing the paint match on the walls for a time sensitive project made my day.
Response: Joanna, thank you for taking the time to review my Store. Glad Tony provided you with the great service we strive for every day. John Spalding, Owner
Francisco A Flores: the service in this place is terrible ! The truth is that I do not recommend that you buy in this store, the employee who attended me was very arrogant...
Response: Francisco, I am very sorry you had a bad experience at my Store. I will talk to the employee involved and insure it doesn't happen again.
Emily Tedesco: I had such a good experience at this store. My apartment complex had done some work on my kitchen but gave me no help in managing the noxious fumes from the paint. It occurred me to stop into the paint store. The man there let me rant a little bit (he was very kind) and gave me a solution that worked. I think it cost like $20. I strongly recommend the folks at Benjamin Moore! Thank you for your help finding a solution and for your kindness!
Angelina Gonzalez: Fantastic and personal service. They were able to make the fabric print in paint better than home depot could. Even have capabilities to darken or lighten a color you requested.
Rashaun Ivy: Exceptional service!!! And superior paint. I would never buy paint from a Lowes or Home Depot ever again.
Hilma Wright: I had an amazing costumer service with this store. Kenneth was absolutely incredibly, prices are reasonable, location super convenient and I am really pleased with the color we chose. I strongly recommend
Dwight Francis: Called to ask a question and customer service was 1000%! In person customer service was even better...didnt mind the extra ride! Great store.
Javier Ruiz: Excellent, in this store you can find all about paint, hardware, clean, etc . Recommended!!
Edward Grandi: Part of Tru Value Hardware store. Great place, great people and if you can't find it there, you probably don't need it 😉
Randall Coppola: Small store NO PARKING... Ouch...
2. Petworth Ace Hardware
Address: 1240 Upshur St NW, Washington, DC 20011, United States
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: +1 202-726-2658
Business type: Paint store
Near Petworth Ace Hardware:
- a 11 meters away fitness centers in: Petworth Fitness
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Petworth Ace Hardware: what do users think?
danceswithcars w: While the renamed store still hosts TheBikeHouse on the edge of the parking lot and tools inside, not much else has changed, afaict, still kind of unpaid day laborers in relation to a for profit store. When at Qualia it was coffee/light foods and taking over the back yard. This tools, supplies and learning some basic mechanics. How to change a flat. How a ratchet works. On up through what can be done with bikes... At times I wish TBH would takeover a foreclosed property and have a home... Until then I guess buy cold sweet liquids while baking to death in the heat without bathroom nor filtered cold water access. FWIW I was at the (original) opening with council member(s), food truck, etc. District HW (w 🚲), old Capital Hill Fragers that burned, saw deceased mayor there, etc.
Mark Pry: Excellent hardware store in the Petworth area that typically has everything I need. The staff are friendly and helpful. Chris was especially helpful when I needed to grab a few bags of mulch!
Response: It’s so kind of you to leave this review Mary, thank you for shopping and supporting our store! We will make sure our manager knows Chris provided exceptional service. Have a wonderful day, we look forward to helping you in store on your next visit!
Kerry Keys: Staff have been friendly and helpful to me on several occasions. Chris was a great help recently when I needed to find the right size screw for my bike rack.
Response: Thank you Kerry! We are glad to have customers like you who shop and support our store and staff.
Denise W: Same nice store but they got rid of my favorite guy, Steve, who had been at that location for years. No one there has the knowledge he had.
Response: Thanks so much for the kind words about the store and for one of our knowledgeable Petworth Ace Hardware staff! We pride ourselves on being the helpful hardware folks and are always training new staff to try and fill the shoes of those who go on to pursue other opportunities. Thank you for the feedback!
mat t: Great having a shop close to home, open on Sundays, have what I want, friendly staff and not expensive. Done and back to the game!Thanks Ace and jneely!
Response: Thanks Mat! Love to hear we can get you the products you need with the convenience of being in the neighborhood. We hope you'll stop by and see us again soon.
James Rayford: The service was horrible. After standing in the isle for 8 to ten minutes I had go get someone and his response was go get it bring it here. Then finally coming to help with one item only he disappeared. So I walked out.
Response: HI James, thank you for taking the time to leave this feedback. We rely on customers like you to ensure our store continues to be a neighborhood resource for our community. I am passing your comments along to our store manager, who will address this with his team. Fridays are our truck days and our staff is often tasked with multiple projects to ensure the products make their way to the shelves, but that does not excuse the kind of service you described. We expect the best from our team and we're disappointed to hear you received anything less than what's promised. Please feel free to send any additional comments or information to our manager directly at toby@acehardwaredc.com. We want to make this up to you and hope you'll stop by and give us another chance.
Daniel Alexander: The first time I came to this location, I received excellent help in finding the right size nail for a small drawer. But today, despite the store not being very busy, no one offered much help in me trying to decide on plants or planters. Fine, I can do it myself. But then the plastic plate rang up for over twice the actual price. And none of the plastic planters have any prices, so I ended up returning everything and leaving with only time wasted - if I can't trust the register to ring up one item properly (aka theft) then I think the other prices might be wrong (or just way overpriced for some cheap plastic planters).
Response: Thanks for taking the time to leave feedback, Daniel. Your comments help us improve our store. We pride ourselves in our customer service and we are sorry to hear you did not receive the kind of service you'd come to expect from our store and staff. Mondays are our truck days and staff can become distracted by shelving tasks, but their priority is always our customers. We will pass your comments along to the management team for review. Per the planters, we have recently received a lot of new inventory in and staff are working to tag these items appropriately. Some items also get shuffled around by customers and occasionally are misplaced with the incorrect label. We price our items appropriately based on market trends and many household items have gone up in price during the pandemic as a result of increased tariffs, shipping restraints are resource availability. We hope you'll give us another chance soon. Thanks for shopping and supporting local at Petworth Ace.
Ian C: Great selection and friendly staff. Chris helped me find the weird bolt I was looking for very quickly!
Response: Hi Ian We’re happy to hear you had a great experience and are pleased with the workmanship. Thanks for taking the time give us the wonderful review. We appreciate your trust and look forward to serving you again soon.
James Knupp: Everyone is always friendly when I go, Chris in particular has helped me out quite a bit.
Response: Thank you James, for shopping and supporting local (and for the staff shoutout)!
Rinaldo Pressley (Rinny): Nice Hardware store in the neighbourhood prices as low as the Big competitors.
Response: Rinaldo, thank you for taking the time to share your kind words about Petworth Ace Hardware. We value your business and look forward to seeing you again soon!
3. Stylish Patina Home
Address: 450 W Broad St #120, Falls Church, VA 22046, United States
Schedule: Closed ⋅ Opens 10AM Thu
Telephone: +1 571-265-1068
Business type: Homewares Store
Web page: http://www.stylishpatina.com/
Near Stylish Patina Home:
- a 24 meters away papa john's: Papa Johns Pizza
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Stylish Patina Home: what do users think?
Pie E: So many good things to say. 1) they are organized 2) they respond to all communications 3) they had a quick turnaround 4) they returned the piece quickly Having done some furniture at the Back Dorr with the very friendly but VERY disorganized owners who have had my furniture for 8 months and dont response to communications, this is a local star. I had a coffee table done and it looks fantastic. They had so many options of paint and antiquing/patina/distressing and what layer of protection you want. VERY PLEASED
April Myers: I've purchased a few pieces of nicely done, repurposed furniture from here and am very happy with all of it! I also purchase all of my paint supplies for my own up-cycling projects from here. Such a great shop and excellent customer service. Definitely worth a visit, and you'll be back again!
Alison Richards: Stylish Patina is a favorite of mine for unique and thoughtful gifts. Their chalk painted furniture is reasonably priced and stunning! I’ve purchased a few light fixtures there and love how timeless and gorgeous they are! Such a great, local shop with a knowledgeable and friendly staff!
Response: Thank you we hope to see you soon! Stay safe!
Monica Jaenicke: This place is FULL SERVICE! Kelly, the owner, is super knowledgeable and so friendly! She can help you with anything for your home! From styling a space, to buying furniture or home decor, design services, or encouraging you to paint some furniture you already have! If you’re not into DIY, they also paint furniture for people! Talk about helpful! They are just amazing and have really great, high quality things in their shop!
Response: Thank Monica! we hope to see you soon! Stay safe!
Rebecca Saathoff Davis: Awesome local shop! Kelly is a wonder woman who can help you with your home design projects (she’s an amazing furniture painter!!) and I always find exactly what I’m looking for when I’m at the shop. I love supporting local and The Stylish Patina is one of the best!!
Response: Thank you Rebecca! We hope to see you soon! Stay safe!
Joni Wauhop: Love this store. It's small but has a lot of great unique finds. One of the only places that sells Annie Sloan Chalk Paint in the area. The furniture is decently priced and I get a lot of inspiration from this store. The stuff is just so cute. Every Saturday they have heir sister shop open a few blocks down with even more more furniture, painted and unpainted. They offer several painting classes as well. Highly recommend.
Response: Thank you Joni! Hope to see you again soon!
R May: tldr: In short, Kelly made it clear through her actions that she really cares about the long term happiness of her clients and prioritizes that over all else. Full review: As a first time home buyer with my fiance, Kelly was great to work with. We had talked to a couple other real estate agents prior to moving forward with Kelly and we could not be happier that we chose her to represent us. She was very responsive, which is a must with how quickly homes go in the area, and it felt like we were able to utilize her knowledge of the local market and neighborhoods to find a home that we will be happy in for a very long time. We also really appreciated Kelly's level of awareness to give us space to discuss features of homes we were viewing while also providing her own input and observations, based on her higher level of experience, so that we were able to make an educated decision about each home we saw. We would definitely recommend Kelly to anyone we know looking to buy a home.
Response: Thank you Robby it was a pleasure working with you guys!
Heather Hubert: Stylish Patina is more than a shop—it’s a place you go to for all things DIY, home, decor, gifts and accessories, and also for inspiration. They have unique, always changing inventory, vintage and new that you won’t find anywhere else. From dressers and desks, soap, to scarves, to soda crates. It’s hard to walk out without buying something. I highly recommend stopping in. You won’t regret it.
Response: Thanks Heather!!!
Christine Angles: I love my “new” kitchen table and chairs! I just had them painted at Stylish Patina. Great advice that I did not need to find another table that was the perfect size and style for my space. We just covered up the stains and marks with a distressed finish. Great advice! And very reasonably priced.
Response: Thank you for letting us transform you kitchen table!
Susan Reeves: LOVE this store and can't wait to go back next weekend! Tons of great stuff at great prices and the people really know their paint! This is now on the top of my list for favorite haunts! I'm excited about all kinds of ideas to redecorate and paint my furniture and cabinets!
Response: Thanks Susan! Hope to see you this holiday season!
4. Tanglewood Works
Address: 3613 Oak Ln, Mt Rainier, MD 20712, United States
Schedule: Closed ⋅ Opens 10AM Sat
Telephone: +1 415-595-9839
Business type: Paint store
Web page: http://www.tanglewoodworks.com/
Near Tanglewood Works:
- a 45 meters away creative workshops in: Washington Glass School
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Tanglewood Works: what do users think?
Andrea Seiger: Tanglewood Works relocated down the road to Mt Rainier several months ago to a big studio space that is chock full of upcycled furnishings, decor, DIY kits and loads of painting supplies for you to do your own projects. Sue has also started a new pop-up maker market that occurs a few times a year featuring lesser known 'troubleMAKERS' from the area. Cool market to shop for gifts that you don't see everywhere. This colorful studio/shop is a fun place to visit and to get some great ideas and supplies to get your creativity going.
devlyn Lavrenchik: Always a pleasure doing business with Tanglewood Sue and her shop. My orders arrive very fast and I love the products!
Response: Oh thank you Devlyn! Thank you for joining the lives and always supporting my small biz :)
Cody Cervenka: Very cool store with some awesome repurposed furniture and local products and art. Definitely will be back whenever I'm looking for a new piece to spice up my living space.
Zina Bleck: Fabulous items. Books and period clothing amazing finds. Definitely go don't miss this place
Mark Cunningham: This is mostly a book store not a reconditioned furniture store and has some clothes also. The owner has a work shop but it is not open to the public. They had one or two pieces for sale at the store. The people there are very nice. They do not accept cash!
Response: You are correct. This is a review of my shop after I had already moved to my art studio in Mt. Rainier, and rented the space you visited to a bookstore and vintage shop. That's why there was not much left at that location. If you'd like to see my art furniture just come on over to the new location. Happy to show you around. Sincerely, Tanglewood Sue
Sasha D: Checked it out after watching the place come together through instagram posts. The owner is surprisingly spunky irl. Overall very stimulating and awesome if you're looking for bright, older furniture.
Brian Mondeel: Great selection of unique furniture and gifts. Love the owner.
Denise Burns: Love the turn over in product. Every week the shop is full of new finds. Prices are great!!
Abby Bar-Lev Wiley: This review is for the recent pop-up opening on Gallatin & Baltimore, across from Franklin's. This shop is amazing. Sue, the owner, takes care in curating beautiful, local products that support artists in our community. My husband and I stopped in last weekend after I noticed the shop from the display windows on Baltimore Ave. The boutique has such an eclectic mix of things to furnish your home, yourself, and to give as gifts, from paintings, to soaps and candles (lots of candles!), furniture, clothes, bags, jewelry, and fun trinkets. We found gifts for my mother-in-law and picked up some things for ourselves. Everything is a piece of art, and it's all local and focused on recycled materials. We had a lovely conversation with Sue, and she couldn't be kinder or more knowledgeable or passionate about the shop and the artists she supports. She's trying to keep the pop-up location permanent, and it would be a great addition to the neighborhood. Check it out!!
Ted Porter: The place for creative and good price gifts around all original stuff Watts not to love
5. Logan Hardware
Address: 1734 14th St NW, Washington, DC 20009, United States
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: +1 202-265-8900
Business type: Paint store
Near Logan Hardware:
- a 7 meters away Venezuelan restaurants in: Chicken + Whiskey
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Logan Hardware: what do users think?
Emily Shaw: I love this place--such a friendly neighborhood vibe. I get all my plants here, and this one guy who works there (sorry don't remember the name) is my plant guru. They will repot your plants for a small fee if you bring them in, which is so helpful when you live in an apartment. Also--their plants are so reasonably priced!! I bought a gorgeous 7-foot fiddle leaf fig on a whim because the price was literally a quarter of what you'd pay at [unnamed nearby plant shop]. Thank you for everything you do!!
Response: Emily, thanks so much for the kind words! We love knowing that Logan Ace Hardware is able to provide you with great customer service, products, and more! We truly value your input and look forward to seeing you again soon. And so do our plants!
Paul Durbin: If you want service and quick check out go to True Value on 17th. Completely different experience with knowledgeable staff ready for you at the door who will help you and then check you out right away. 100% of the true value staff knows their stuff. Here it’s mainly people who will just check you out and don’t know hardware. This place has equally good inventory and later hours, but it’s not a hardware store experience. And for what it’s worth this is an Ace Hardware, which advertises on Fox News, should you want to avoid supporting Fox.
Baba Harsh: This place is great, I understand it's a mom and pop shop but man the prices are super high. The people are somewhat helpful but got a lot of short answers. Ended up at Home Depot.
Jim Parrett: Went there to get glass cut and paint matched. l was pleasantly surprised how helpful and courteous the whole staff were. They were able to take care of what I needed so I could finish my project. Thank you!!!
Response: We’re so glad to hear this Jim- thank you for trusting our team with your DIY needs. And thank you for shopping and supporting our employee owned store!
Aja Navat: Friendly staff and large selection of things. It is two floors.
Response: Aja, thanks for the great review! We love that your Logan Ace Hardware experience is a good one! Thanks for sharing, shopping local, and spreading the word about all that our employee-owned store has to offer. We look forward to seeing you again soon!
Jacob Goo: So this is super weird but they sell the best cream soda at the counter. I love ace for being small hardware with a little bit of everything. Thx!
Response: Dear Jacob, we're delighted to hear about your experience at Logan Hardware and so glad you love our cream soda! Thanks for shopping local and we look forward to seeing you soon!
John Trissel: Good hardware store! parking may be challenging. They have a good selection for most small projects and gardening needs
Response: Dear John, thanks for the kind words! We are glad that you find what you need at Logan Ace Hardware. We know you have choices when you shop, and we truly value your business. Thanks for shopping local at our employee-owned store! We look forward to seeing you again soon.
Greg Amiker: Multiple Floors, with a little bit of everything that you need for yout home or Project. Whether it's Plants, Plumbing, or Electrical its a one stop shop with knowledgeable staff.
Response: Hi Greg. Thanks for the wonderful review! We promise to continue being your trusted ally for everything home.
Mark Frank: They probably have what you need, and there's nice people there to help you find it! A bit pricey but that's to be expected in this area.
Response: Thanks Mark! Love to hear we can get you the products you need with the convenience of being in the neighborhood. We hope you'll stop by and see us again soon.
Robert Bolen: This store is full of caring people and fantastic tools. On two separate occasions, Jorje has gone above and beyond to help me find the perfect solution. It is wonderful to have a local place where experts provide guidance in a kind, nonjudgmental manner.
Response: This is the best review we can hope for - it means a lot when our customers reach out about our staff and store. Thank you for shopping and supporting local at our store, have a wonderful holiday season!
6. Fort Washington Paint
Address: 962-B Swan Creek Rd E, Fort Washington, MD 20744, United States
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: +1 240-766-2553
Business type: Paint store
Web page: http://fortwashingtonpaint.com/
Near Fort Washington Paint:
- a 11 meters away car parts shops in: Advance Auto Parts
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Fort Washington Paint: what do users think?
Mel R.: Efficient and friendly, Juan went above and beyond with customer service to ensure I had the exact color paint and primer I needed for our contractors to finish the job. He volunteered to explain the different types of primer products and their three-tiered price points, which let me know he was concerned with me making the right decision for my budget. Talking to my contractor over the phone and extending him a contractor discount was a gesture I didn't expect, but well pleased with. He anticipated I would have difficulty getting my supplies to my car and offered curb side assistance. Thanks again, Juan for making my visit to your business a pleasant one. I will definitely be a returning customer.
a.l. rodenberg: Many things to love about this store. Personable owner who has time for every customer, great advice, a newly expanded collection of useful house-type items... But for anyone who watches furniture flippers obsessively on youtube and either thinks about trying it out or has a cheap marketplace find that you're going to tackle... These folks might become your new best friends. Their current range of chalk paint is limited to Rustoleum (though they do have tintable rustoleum chalk paint, which I didn't know was a thing) The price, if I remember, was $15 and change for a quart? But they have Benjamin Moore Advance, which is a self-leveling cabinet paint ($20ish/quart). Unfortunately, the least shiny option in Advance is Satin, but I can attest to the self-leveling qualities. They aren't currently carrying General Finishes Milk Paint, which I am eager to test out, but... they can order and have available within a day for you (I asked). They are contemplating just carrying the line on the shelves, but a day to order and be able to pick it up at a local place instead of Amazon? That works for me. I'd much rather contribute to the bottom line of an independant local than continue to line the pockets of Bezos. Who knows, if there are enough of us, we might be able to talk them into giving us a corner with waxes, brushes, stencils, and other sundries to play with. Even though they don't currently have a dedicated furniture painting corner, there is a crafty corner with metallic paints, plus a variety of top coats and finishing products, stains, paint brushes, measuring/mixing cans, sanding implements, and other useful things. Just saying. If you're into flipping furniture for yourself or others, this place is worth a visit.
Lyssa McEachern: The friendliest staff! They walked me (a first time painter) step by step through what I would need and what paint, finish, and grade would be best! I’ll come here for any painting need!
Janet Winn: Juan was great in helping my husband and I select exterior paint color for house.
Veronica Amos: Tried to match paint at Home Depot 3 times.....that was a mistake. Took it to Fort Washington Paint...exact match the 1st time. They know their paint....and they are always pleasant and helpful! Great business!
Andrew Eifert: This is a great paint store besides the fact but they have Benjamin Moore paint and other paint products they also have a fine selection of painting accessories that will help even the most hapless amateur out with their projects.they also did a very fine job of matching a paint color for me something that not all paint stores do very good job of. I'm a professional painter and owner of a painting company it's always quite a pleasure to run into a company that knows what they're doing. A lot of people would probably be surprised to know that all Benjamin Moore stores are a independently operated and owned franchise. So not every Benjamin Moore store is going to give you the same price or the same service. This store offers a competitive price on their paint and excellent service.
Jordan Kaye Colvin: THERE NEEDS TO BE MORE STORES LIKE THIS. I didn't buy anything but called to ask if they had a product I needed for a time-sensitive project. They had it in stock and I asked to put it aside for me to pick up. They called me back 5 minutes later to say, so kindly, "I think you actually mean to use it for THIS, and blah blah blah." Long story short- they went the extra mile to save the time driving there because I was mistaken about the product's use. They are awesome and I wanted to acknowledge a great small business.
GraceEagle: I bought GARDZ Problem Surface Sealer from them to fix a huge drywall tear. Product really works great! Glad they had it, otherwise I would have had to wait for Amazon to ship. Would definitely shop there again.
Heath Miller: I came here because I wanted to paint my kitchen cabinets and I had a lot of questions (the responses at a big box store were disappointing). Juan and Danny were very helpful with picking out the right primer, paint, and tools as well as giving me tips. I used the Benjamin Moore Advance paint, I love that stuff!
Eric Jenkins: Fairly new here to the neighborhood. I was going to Va for Benjamin Moore paint. Now I can stay local. OWNER gave great service and was very knowledgeable. Worth your time to come here and get quality and service
7. Glover Park Ace Hardware
Address: 2233 Wisconsin Ave NW, Washington, DC 20007, United States
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: +1 202-333-6378
Business type: Paint store
Near Glover Park Ace Hardware:
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Glover Park Ace Hardware: what do users think?
Sam C: This is a great hardware store. Staff is helpful, selection quite decent, and right in my neighborhood. Could I save a little bit of cash by driving out to the deep burbs for the Home Despot or similar? Sure, but would I? Absolutely not. Icing on this cake: they always accept my Ace coupons, even if past their expiration date. Now that is ace in my book.
Response: We are so glad to have loyal customers like you who understand the value of shopping and supporting local businesses in our community. Looking forward to seeing you in store again soon! Thanks for shopping with us.
MAC Cover: I am rating Glover Park Ace location a 4 because the gentleman who assisted me was very nice in spite of this mean nasty new world we live in. The only issue I have was I placed my order for curbside but the store was unable to locate the order which caused me to go inside the store which I loathe. Love my Ace Hardware!
Response: Dear MAC, thanks so much for taking the time to share your positive experience! We're thrilled that we can be of service at Glover Park Ace Hardware. We look forward to seeing you again soon! Thanks for shopping local and supporting our employee-owned store.
Campbell F: I love this place! The staff is usually super knowledgeable and helpful and you start to feel so collaborative that you want to come back and show them the results!
Response: Thank you Campbell! We are glad to have customers like you who shop and support our store and staff. We look forward to helping you with your next project!
Matthew Berning: Good use of a small space, reliable place to pick up supplies for small home projects and interesting plants -though sometimes a bit disorganized
Response: Thanks for taking the time to leave a review! Glad we're your reliable neighborhood place for your home improvement and maintenance needs.
Rozan Cater: Although I requested curbside pickup, I had to go in the store. I was the only customer, tired of waiting I got the item from the shelf, showed the cashier and left. I seem to have interrupted break time. Not worth it!
Response: We're sorry to hear you had a negative experience Rozan - this is not a common occurrence at our stores and unfortunately we were a little short staffed over the holidays due to health concerns. Since we're in basement level, it can be challenging to step off the floor during certain times of the day when staffing is limited. We do have free validated parking in the lot behind our store if you find you need to pop in for a minute. Your comment was passed along to our manager who will review with his team. We value you as a customer, thanks for shopping and supporting our employee owned business.
John Thompson: The store staff was very helpful in locating some small clips that I needed to create a display
Response: Glad to hear our staff could help! Thanks for shopping local at our store.
Jennifer B: I was surprised to see what a huge store was hiding here! Super helpful employees, too.
Response: So glad you found us Jennifer! We have a Greta team. Thanks for shopping with us- we’re always for you anytime you need help!
Hugo Toledo: Not gonna lie: one of the best places to go when I was in DC helping loved ones move in to a new place. Look: big box stores have their place but the number of folks available to answer questions and the depth of attention and knowledgeable service we consistently received on our 3…4 trips there make it a favorite. Check them out!
Response: We are so glad to hear from you Hugo, we appreciate your business and kind comments. We look forward to helping you with your home improvement needs again soon!
Rachel Max: So glad to have this ACE in the neighborhood. The staff are welcoming and knowledgeable. You can find pretty much everything you are looking for and if they don't have it, you can order it for pickup. Love the parking in the back too.
Response: We're so glad to have amazing customers and neighbors in Glover Park! Thanks for shopping and supporting local Rachel. We appreciate your patronage.
20TH Century Archivist: Disbelieve all positive reviews for the ACE Hardware in Glover Park. The staff there is rude, unhelpful, incompetent and pay absolutely no attention to customer safety. This explains why today was my last shopping trip to the ACE Hardware in Glover Park. I was walking through one of the aisles in the ACE Hardware in Glover Park and was looking at items on a shelf when I suddenly was tripped and fell to the floor: the staff left several thick and heavy sealed cardboard boxes scattered right on the floor. A store employee came to see what had happened and when she saw me rising from the floor she then promptly lost all interest. The employee "apologized" in an insincere manner and was offended when I criticized her and the store for leaving boxes scattered on the floor for customers to trip on, claiming that she was not the employee responsible. Although I haven't encountered scattered boxes previously in the in the ACE Hardware in Glover Park, the staff there does place too much merchandise in the aisles: they are totally incompetent and rude and cannot properly run the store. Placing heavy sealed cardboard boxes on the store floor for customers to trip on is absolutely the dumbest thing store employees can do: Washington, DC store employees can be among the worst, but I have never encountered such flagrant incompetence in a store in this city before today. The Yelp reviewers posting here leaving all of those five-star reviews probably have never shopped often in the ACE Hardware in Glover Park or spent much time in the store when shopping there. All of the Washington, DC area ACE Hardware stores are poorly staffed and managed, but the Glover Park location is the very worst and has been getting worse since the beginning of the COVID-19 pandemic: they are unable to deal with more customer demand. For your own safety and sanity, please avoid the ACE Hardware in Glover Park! You will find Lowe’s or the Home Depot to be a safer, saner, and more courteous environment!
8. Woodley Park Ace Hardware
Address: 2616 Connecticut Ave NW, Washington, DC 20008, United States
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: +1 202-503-1485
Business type: Paint store
Near Woodley Park Ace Hardware:
- a 17 meters away mcdonald's: McDonald's
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Woodley Park Ace Hardware: what do users think?
Chaturbhuj bhojwani: One of the best store in Woodley park area Ace Hardware shop manager May she try to help as much she can all the customer She is very knowledgeable, and her teammate Jessica she is wonderful person also always Looking after all the customers, I visit Ace Hardware shop at least once in a week because it is very close to my work place.
Response: May and Jessica are amazing! It means a lot when customers take the time to leave us their feedback, we are really grateful to have you as a customer. Look forward to seeing you again soon!
K R: Wonderful local hardware store that carries anything you need for the home. Cleaning supplies, paint, tools, key cutting, balloons, flowers, plants and everything in between. The staff is always nice and during COVID they were my go to spot for supplies. Some amazing clearance deals as well.
Response: Thank you K! We are glad to have customers like you who shop and support our store and staff.
Meghan Griffin: The folks at this Ace hardware are fantastic! I have brought many home improvement ideas to them since I moved to the neighborhood, and it’s always with earnestness and a pleasant demeanor that the staff help me work out solutions. On a recent visit, May and Louie helped me to unstick a really stuck bolt on the hinge from my refrigerator door. I was trying to flip the door so that it opened the right way for my kitchen layout, and they were both so invested in my success. (May, Louie, if you read this, it worked!!) Truly above and beyond. I will always come back to this store for hardware needs.
Response: Hi Meghan Thank you for the glowing review! We are so glad to have you as a customer. We will make sure Louie and May know that the project was a success. These are the kinds of stories are why we are in business. Hope to see you again soon!
L A G D M R: Super friendly and professional team. We can find everything we need to do some repair at home. Great shop.
Response: Dear LAGDMR, we're delighted to hear about your experience at Woodley Park Ace Hardware! We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon.
Kevin Russell: Is a pretty small Ace, but they make up for it by their friendliness. If you need perry basic stuff, you will likely find it here. Maybe check there website first before to make sure they carry what you need.
Response: Thank you for taking the time to share your experience at our store, Kevin! If you can’t find what you need on our shelves, you can ask one of our associates to check our warehouse, which has thousands of products we don’t have room to stock in store. Hope to see you again soon!
Paul Behin: Great customer service you don't get at big box places like Home Depot. The associate (I wish I'd gotten his name) took the time to help us find the exact screws we needed that we'd never have been able to find on our own.
Response: So glad our team could help you get the hardware you needed- thanks for stopping by and supporting local!
Shawn Domagal-Goldman: This place is wonderful! Super friendly staff and managers that helped our girl scout troop set up a cookie sales booth!!!! Love them!
Response: Shawn, we are grateful and appreciate the time you took to leave your review! We're thrilled that managers and staff at Woodley Park Ace Hardware could help with your Girl Scout fundraiser! We really value our local community and are here for you anytime!
Jeff Schwartz: Small store, but very friendly and helpful staff.
Response: Jeff, we appreciate the time you took to give Woodley Park Ace such a great rating! We're always happy to help, so don't hesitate to contact us if you ever need anything. Hope you visit us again soon!
Don Malnati: This is a great local hardware store, that has just about everything a homeowner could need. Plants, screws, tools. They have helpful staff as well, one of them actually called me when my wife accidentally locked her keys in the car so I could come help.
eric hoffa: This is a real small town neighborhood hardware store. Whenever I see a hardware store like this I can't resist going in and having a look around. I always make a purchase from these small hardware stores. They are so much better than the corporate do it yourself hardware stores!
Response: We love this! Always enjoy checking out the small mom and pop shops around town - we're glad you made a stop at ours. Thanks for shopping local!
9. Adams Morgan Ace Hardware
Address: 1704 Columbia Rd NW, Washington, DC 20009, United States
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: +1 202-299-0040
Business type: Paint store
Near Adams Morgan Ace Hardware:
- a 17 meters away veterinarians: Banfield Pet Hospital
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Adams Morgan Ace Hardware: what do users think?
Megan Tebbenhoff: Everyone at this Ace Hardware is incredibly kind, helpful, and knowledgeable! I went in seeking a screw that would fit a warped sleeve in a new piece of furniture, and Chris went above and beyond to help me fix my problem. He asked me to bring in my furniture, offered me a dolly to wheel it in from my car, and used some tools free of charge at the store to help get the screw properly threaded so I could finish building my furniture. It was so kind of him to offer his assistance, I likely would have had to exchange the furniture if I didn’t have his help. I have come to this location a few times and I have always been incredibly impressed by the service. Huge thank you to Chris!
Response: These are the kinds of stories we love to hear from our customers- so glad our team was able to help you and go the extra mile! We love helping our customers problem solve - thanks for trusting our expertise! Have a wonderful week.
Sarah Parker: Everyone here is incredibly nice and helpful! Someone very nicely greeted me as I walked in, and then Chris was super friendly and efficient in making some keys for me, and Lawrence was really friendly too! This is a super competent, customer service centered team, and they made my day with how nice they were!!
Response: So glad you took the time to leave a review Sarah, thank you for sharing your great shopping experience! We'll pass your comments along to our manager (Lawrence!) so they can give kudos to the staff. Thank you for choosing to shop and support our employee-owned store!
Jessa L: This is one of my favorite Ace Hardwares I've ever been too! The staff is truly amazing. They are great at asking what you need, guiding you thru the store and offering advice. It's impressive how much useful stuff they pack into that store. Great place to go
Response: Jessa, we appreciate the time you took to leave your great review for Adams Morgan Ace Hardware and our staff! We love creating raving fans and will work to continue going above and beyond for you! Thanks again, and we look forward to seeing you again soon at our employee-owned store.
Jessica C: I take my dog here twice a week while I browse their new plant selections. The staff are all so nice and helpful. I love that they shower my dog with attention. My dog loves it too. She always tries to drag me in for treats. They have a great plant selection. They change things up but you can usually find a good array of basics and less common plants. They often have small hoyas, peperomias, aglaonemas, and other stuff I’m looking for. I always look forward to checking out the new stock on Wednesday and Friday. Thanks, Ace
Response: Jessica, we're delighted to hear about your 5-star experience at Adams Morgan Ace Hardware! Our goal is always be to provide the best customer experience possible at our employee-owned stores, and we love dogs and plants, that's for sure! Thanks again and we look forward to seeing you again soon.
Daniel Commins: Always friendly and helpful. You are approached as soon as you enter by someone ready to help. Even if you don’t know exactly what you need, they are extremely knowledgeable and helpful.
Response: Thanks for shopping with us Daniel!
Suriya Jayanti: I like this store and its people so much that sometimes I just come to hang out. And I definitely go out of my way to buy things here instead of Home Depot or Amazon. Viva la Hardware!
Response: Browsing and hanging out are encouraged! Hardware stores are so much fun, we are glad to hear you enjoy being at our store. We are proud to be your local helpful place; thank you for your patronage!
Emily Norton: Thank you so much to Lily who helped repair our desk. She was SO attentive and creative, and really gave us some extra time and aid. We could not be more grateful, and we are so happy to have our beautiful desk repaired!
Response: It's so great to hear from you Emily, Lily is the BEST - so glad she could help! Thanks for shopping and supporting our locally owned store.
Mattie Solomon: Every time I go to this Ace Hardware EVERYONE on the staff is so incredibly helpful and nice! I came in to get help on a piece of furniture with a striped nail, and Chris at the store was THE BEST!! We tried to get this screw out on our own and weren't successful, and we wouldn't have been able to do it without Chris' help!
Response: These are the stories we love to hear- thanks for supporting our employee owned store, and for the staff shoutout!
Jessica Goodman: Lilly was fantastic in helping me with all my needs. I was redoing my bathroom and ran into some plumbing issues. Lilly was patient and really sat down to help me solve my problems. Would highly recommend this store!
Response: Lily is a wealth of knowledge - we're so glad to have her on our team. Thank you for shopping with us for DIY supplies and expertise!
Kyle A: All the staff are very knowledgeable and helpful and kind. Every time I’ve been they’ve greeted us with a smile and were always personable.
Response: Thanks for the compliment Kyle! We're really proud of the great staff we have at our store. So glad to hear they give you consistent and excellent service. Looking forward to helping you again soon with your DIY projects!
10. Tenleytown Ace Hardware
Address: 4500 Wisconsin Ave NW, Washington, DC 20016, United States
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: +1 202-364-1902
Business type: Paint store
Near Tenleytown Ace Hardware:
- a 6 meters away nintendo switch shops in: Target
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Tenleytown Ace Hardware: what do users think?
Roger Torres: This is a great hardware store. Ace has a little bit of everything and in some cases more than specialty store. For instance the plumbing section has more fittings than HD Lowes or Furgerson. Ace is well stock and the sales associate are super friendly. My one dislike and this is why I gave it 4 ⭐️s not the 5 ⭐️s. The prices are in most cases twice as Home Depot and Lowes. Some times triple the price. I’m in the home remodeling/handyman business and it’s time consuming to run to get one piece of 2x4x8 so I end up paying three times the price. I know it’s a convenience but they are the only once that get away with doubling the price. Anyway Indo like the if I know that they carry the item it will be in stock. This particular location has underground parking and it’s free for the first hour.
Response: Hello Roger, thank you for taking the time to leave such a glowing review of our selection and service. Please reach out about opening a business account- we can offer you competitive pricing on the items you shop or need. We want to own convenience of being right in the neighborhood, service, and pricing when possible. If you don't see an item on shelves, we have access to thousands of commercial and residential products through our warehouse and secondary buyers. You can send an email to info@acehardwaredc.com for more info. Thanks for shopping with us, we hope you'll reach out about the business account so we can get you a better deal on the products you need.
Davron Nigmatov: Very helpful staff. Good variety of tools for your home. I bought adjustable wrench and pliers. The wrench didn't fit and I returned without any problem. You'll find good quality tools for reasonable price.
John Newman: I like this Ace Hardware. I was looking for a water additive for my humidifier and they had it in stock. It is a small store. Rather tight quarters, but a large selection. Attitudes at the register can be good or not so good. Depends on who is on the schedule that day.
Response: Thanks for taking the time to leave a review John! Not sure you saw, but we recently expanded our store by another 500sq ft or so which has really helped the flow of the store. If there’s anything you need but can’t find, just ask! We have access to thousands of products in our warehouse not found on our shelves. Thanks!
Kenneth Kilgour: The staff is helpful and available. For a small store, it has an excellent selection. The guys in the paint department are terrific.
Response: So glad to hear our team provided exceptional service! Looking forward to helping you soon with your next DIY project. Thanks for supporting our employee owned store!
Ebunoluwa Elliot: My very 1st visit and I love what I see. Will likely be a regular visitor because I know I'll get what I want from there.
Response: Hi Ebunoluwa We're thrilled to have you as part of the AHS family! Thank you for sharing your kind words—it means the world to us and to our entire team. We look forward to serving you again soon!
Sharif Gonder: Nice hardware store. Neat & organized, validated parking.
Response: Thank you for the 5-star review, Sharif! We are happy that you enjoyed your shopping experience at Tenleytown Ace Hardware! We love creating a great shopping experience for our valued customers. Please don't hesitate to let us know how we can help you on your next visit!
Max O'Rourke: Was looking for some heavy-duty tools, paint, and to replicate my keys. A young employee named Caleb was able to help me find it all! I was in and out in no time, very efficient.
Response: Awesome to hear Max, thanks for shopping local at our store!
Uncle Poodle: Shopping experience here is generally positive. Staff is friendly and always offers to help.
Response: It's so nice to hear from you, thanks for taking the time to leave a review and compliment our team! We hope to see you again soon.
Stephen Schwartz: Small ace hardware store tucked away in the parking garage, but good for a quick in and out for specific items. Not going to have the largest selection, but that's probably not why you are headed here anyway! Edit: updating my review here as per the response below. They expanded the store a LOT - it's maybe 33% to 50% larger now which has a lot more stock.
Response: PS- we're in the process of expanding this location, stop by and see us soon! We'll have an additional 1,200 square feet of retail space for even more products. Thanks again for leaving a review!
BLU CHRUSH MEGA TRUCK: Staff is super , I called ahead to make sure what I needed was in stock, and when I walked in the door some 11 minutes later I was greeted as if he knew me ! In and out although I did park on the curb and ride the stairs down due to my work truck not fitting in the parking garage, PS, the stamp your ticket so ya don't pay for parking here!
11. Sherwin-Williams Paint Store
Address: 1805 Wisconsin Ave NW, Washington, DC 20007, United States
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: +1 202-965-5433
Business type: Paint store
Near Sherwin-Williams Paint Store:
- a 10 meters away carpets: Georgetown Carpet Wholeseller
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Sherwin-Williams Paint Store: what do users think?
Betsy York: PAINTING GEORGETOWN IN A BEAUTIFUL ROSY DELIGHTFUL WAY! This is a wonderful addition to Georgetown. For do it yourself folks like me or the industrial giant construction company's this mighty store provides rebirth and new refreshing life to our community. Great service from understanding personnel who walk you through color choices as well as important supplies required to get the job done properly. Very knowledgeable sales service providers. Thank you Georgetown Sherwin-Williams Paint Store!
bradley Wilde: My husband and I have just come home from the Sherman Williams located on Wisconsin Avenue where we were assisted by a most competent and friendly young man named Michael. He was knowledgeable, friendly, gave advice, and was not pushy in the slightest. While we had thought we would compare Sherwin Williams with other paint stores in the area we were so impressed with Michael that decided to forego comparison shopping and will be back in a week to order the paint we need to redo the interior of our apartment. Many thanks Michael for all of your help this morning. Most appreciated!
Response: Thanks for sharing this positive experience with us and supporting your local store. Sincerely, T.H., SW Customer Service Rep.
José Enrique Samayoa: Gave one star because 0 is not possible.Terrible customer service. Today in the afternoon, we went with my fiancé to this store to purchase the paint and tools for our new house. We were excited as this is our first home and first time painting. There was only one very rude lady in the store who was annoyed with our questions and kept pressuring us as she kept saying that she needed to close the store (half an hour before closing). We didn’t end up buying anything and decided to make our purchase somewhere else. If you’re planning on buying from this store don’t expect to get help or guidance.
Response: Hi José, Thank you for sharing the details of your recent experience with us and we truly apologize for the lack of customer service you received at our store. Providing exceptional service to all of our customers is a priority and this issue is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate Sherwin-Williams contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at https://www.sherwin-williams.com/homeowners/contact-us/feedback. Please include your store location, if applicable, when contacting us. Sincerely, T.H., SW Customer Service Rep.
Gontran Archer: The staff was extremely courteous and professional. I picked up a gallon at a store 1 hour away which was mixed wrong. I found them just a mile from my job site so they allowed me to bring the paint to their store and provided me with a freshly mixed gallon in the right color! They were great and I highly recommend them.....they are my new store from now on!
Diego Vasquez: Junior Flores was very helpful and knowledgeable. Highly recommend!!
Response: We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local store and we're glad to hear that the Store Team was so helpful. Good luck with your painting project and please stop back in if we can answer any additional questions! Sincerely, T.H., SW Customer Service Rep.
Kris Juncker: Sherwin Williams recycles paint cans. This is a great service. We use SW paints for my workplace, and I switched to SW for home because of the quality. However, contractors get a price discount so definitely work with your builder if you are getting the walls painted.
Jordan Napier: Needed some paint and supplies for some home renovations. Michael was wonderfully professional and helpful. Would recommend this location for its outstanding service!
Response: Thank you for sharing this positive feedback with us and for recommending our store! Sincerely, T.H., SW Customer Service Rep.
Rachel Atkinson: The sales associate, Michael, was knowledgeable and helpful. We got exactly what we wanted and saved money too. Big perk - there's parking nearby.
Response: We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local store and we're glad to hear that the Store Team was so helpful. Good luck with your painting project and please stop back in if we can answer any additional questions! Sincerely, T.H., SW Customer Service Rep.
Pete Kaminskas: Special thanks to Jamal who helped me sort-out an issue with an order. Very knowledgeable about which paints to purchase and he was super helpful with getting me back on track. Great customer service. Thanks Jamal!
Tony Amante Schepers: Been waiting 20 minutes for store to open. Says 10am on Sunday’s. Two other strangers waiting. Ridiculous, considering 4 other hardware and paint stores in as many blocks are nearby and open. Lost my business.
12. Frager's Hardware
Address: 1115 Pennsylvania Ave. SE, Washington, DC 20003, United States
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: +1 202-543-6157
Business type: Paint store
Near Frager's Hardware:
- a 18 meters away event catering: Well Dunn
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Frager's Hardware: what do users think?
Fred Gamble Jr: I bought the XL Big Green Egg display model and was handled by Hannah who was so nice and courteous to me! She not only handled my transaction with a smile, but ensured that my delivery would be seamless. Kyle and Mateo came to my home and were two of the nicest delivery professionals I ever encountered. Its so nice to have a local hardware store which I can trust and do business. Frager's Ace Hardware has earned my business and they will earn yours too.
Response: What a wonderful review Fred! Thank you for trusting us with your purchase. So glad to hear such wonderful things about our employees- we'll be share these comments along to our team. Happy holidays to you!
Audrey Lester: Blind Customer: I increased shopping here during pandemic, as it’s in my community. On nearly all visits, I’m greeted at front door by a very knowledgeable staff member. I love how they know where every item is specifically located - like really! Upon entry, you’re on main isle. To your left are short isles leading to registers. Staff always escort me through store or to elevator where I’m met by another team member on lower level. Ayesha, General Manager, allows items to be opened for me when possible so I can feel item. I especially love their text message lime where consumers can ask questions before visiting store. Great Team!
Response: It's so great to hear from you Audrey, thank you for taking the time to share your experience. We're so glad our staff provide exceptional customer service that makes shopping a pleasure. Thank you for being a customer- we look forward to your next visit!
Amy Chiou: The people here are so nice and helpful. They always know where to find things in the store. It's a classic hardware store with the added bonus of fun and quirky household goods and gifts.
Response: We love quirk! Thanks for shopping with us over the big boxes, we are glad to have customers like you who shop and support local.
Michael uthe: The store with more. Walked in and thought was small. But as I got farther in it opened up to huge room with a downstairs and outdoor garden section. Truly awesome and amazing staff.
Response: Hi Michael! Thanks so much for the kind words and for shopping local! We love that you had such a great experience! Our team looks forward to seeing you again in the near future.
Hope Greenleaf: Great shop with a large selection of plants, gifts, household items, and hardware. Friendly helpful staff!
Response: Thanks for choosing Frager's Ace Hardware and for leaving such a great review, Hope! It's good to know that we were able to provide you with a great selection and the highest level of service. We look forward to your next visit!
Stephanie Sneary: Very friendly and knowledgeable staff. The store often carries products you can’t find at larger stores— for instance I recently had need for a shorter length of 14/2 electrical wire that I found here.
Response: We love to hear that we can outsource our competition! Thanks for shopping and supporting Frager's.
koura Gibson: Disappointed to be rudely treated for “walking into store” before opening. The door was wide opened and I entered only to be charged aggressively by the 3 attending employees, shouting for me to exit. I had to calm them down of their excitement to reprimand me for entering the store. There was no indication that the store was not opened. No hours were posted ether. Then the older guy rudely and aggressively closed the door as I exited. He then snarkly stated “I guess!” When informing him that 8:00 was in 14 minutes. It was really disappointing to have to endure such rudeness in the morning.
Al Boyd: Customer service, was excellent. But I didn't appreciate being mistaken for a thief. I had the receipt was in my bag. I am a retired police officer, I don't need too steal anything from anyone.
Response: Thanks for taking the time to leave a review. We hope you'll shop local with us again soon!
Kristin Roesch: William was so helpful in matching a specific furniture screw I needed for a Murphy bed. He answered all of my novice questions and was so funny and kind. He also helped with copying a house key.
Response: Thank you Kristin! William has been with us a long time, we're glad to have him on our team! We appreciate your business, hope you'll shop with us again soon.
Nathan Deunk: Very convenient location, and they've really improved the store since they moved locations. Unfortunately, Fragers employees and contractors consistently endanger the residents of the surrounding community by illegally parking on both 11th SE and Pennsylvania SE. I can't support a store that cares so little for their neighbors, especially when those neighbors are their customers.
13. Twins Ace Hardware - Fairfax
Address: 10310B Main St, Fairfax, VA 22030, United States
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: +1 703-359-4703
Business type: Paint store
Web page: https://twinsacehardware.com/
Near Twins Ace Hardware - Fairfax:
- a 49 meters away seo agencies in: NOVA Advertising LLC
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Mo Fares: One of my favorite hardware store, employees actually come to you and ask you if you need any help. Greta place to buy Stihl products and big green egg. My favorite store to buy nuts and bolts for my vintage car. Wish there were more Ace hardware and less depot.
Response: Thanks so much for the kind words Mo.
Roshelle Veney: Love this place! When I walk in they ask my what I'm looking for and surprisingly the cashier always seem to know off hand exactly what isle it's in. The floor staff don't just show you where things are, but they often ask what you're working on to point you in the right direction. I'm a bit of a creative nut, so I always have something that takes a bit of explaining and they don't seem to mind.
Response: Thanks for taking the time to let us know about a great experience Roshelle.
Brad Moffett: Great local hardware store. Nice variety. You can get keys made here quickly. Don't forget to check out their upstairs. It is easy to miss the stairs in the store. Excellent collection of screws including stainless steel ones that you can only find limited sizes of at the big box stores.
Response: Thanks for the kind words Brad. We appreciate it greatly. Nice to see you enjoyed the fastener section as well.
Josh: I visited here to buy 1 specific product the other day. Within 3-5 minutes, I was greeted by one person and another associate asked if I needed help. The customer service here is outstanding.
Response: Very nice of you to say Josh. Thank you for sharing your experience.
Carlo legacy Journey: Purchased a traeger tailgater 20. Great customer service. Free assembly and curbside pick up was smooth. Purchased through online with store help. Thank you Andy for the assembly. Highly recommended store. Will sure to return after my first visit.
Response: Thanks Carlo! We appreciate the review. Andy and the rest of our team are glad you had a great experience and we hope to see you soon!
Laurie Brandt: Discovered that every strand of LED icicle lights I purchased last year were only half-lit this year. I called to cancel an order I'd just placed for another 10 boxes. I love these lights and I've had dozens throughout the years from Celebrations without a problem. I wasn't upset; I just figured something changed at the company and didn't want to toss $20/box away on the same problem. The LAST thing I expected was to be cheerfully passed onto the manager (Marty) who chose to look up the 2020 purchase and issue a refund! What? Wait! For real?! I kid you not ~ and I am still stunned. It's been so long since I experienced retail generosity towards a customer that I forgot what it felt like. Thanks Twins Ace of Fairfax. Do the community a great favor and give Marty and your staff every reason to stay with you. I hope others will read this and order online for delivery or pickup - or find their way to the store to meet these unicorns. That's what I intend to do from now on!
Response: Glad you experienced excellent service Laurie.
TDA: This is my go-to store for superior quality, knowledgeable staff, and better selection. It is the place to go if you need to replace a bolt or nut - don't even bother with the big box stores.
Response: Lots of nuts and bolts around here. Glad we're your go-to.
Bob Lerch: I walked into the store and, as always, was quickly greeted, then referred to Marty who was the manager on duty to assist me. He rekeyed a new Weiser lockset I brought in so that it would match my existing house locks that are all "old school" 5-pin mechanisms. He quickly determined that it could be done, then repinned the cylinder to match my original old house key. I was ready to check out in ten minutes! Truly impressive even if it was basic lock cylinder stuff to Marty. Lowe's & Home Depot couldn't/wouldn't help. This was absolutely worth the ten miles driven and ten bucks spent. Once again, Twins ACE is my hero!! 😃👍👍👍
Response: So glad you had a wonderful experience with our store and Marty in particular Bob. We appreciate you coming by.
Rajasekar Kayamboo: I went there to pick up a Craftsman tool box. This is my first time going there. It is in a complex land the area is likely Fairfax downtown. Fairly large store and abundant collection of tools. They also do repairs of equipments and sharpening of blades. Staff were knowledgeable.
artie dellava: First time there, great experience. The sales people were very nice and very helpful. I will definitely go there when I need things. Much better than Home Depot or Lowes!
Response: Appreciate you coming by Artie. Thank you.
14. Twins Ace Hardware - Arlington
Address: 2001 Clarendon Blvd, Arlington, VA 22201, United States
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: +1 571-444-7703
Business type: Paint store
Web page: https://twinsacehardware.com/
Near Twins Ace Hardware - Arlington:
- a 30 meters away power yoga centers in: CorePower Yoga
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Twins Ace Hardware - Arlington: what do users think?
Raquel Briggs: Amazing staff !! I placed a Father’s Day order online because there was a great deal. When I arrived for pick up I was helped right away and helped out to my car. This location is about 30 min away from me but worth the drive and I will be using this location for my needs from now on. Keep up the great customer service !!
Response: Thanks for the very the thoughtful words Raquel! We are glad you enjoy the store, and how well we take care of our customers, Thanks again, Jeff Smith Owner Twins Ace
Sam: Amazing staff. Very helpful. I told them my problem, and they showed my exactly what to buy to solve it!! The staff offer assistance actively but are not too overbearing. Very pleasant experience always.
Andrew Yang: This is the best hardware shop I've visited! They have decent collection of tools and stuff, very clean, and, most importantly, all the staffs are very friendly. I would just wonder around the store to see if I need anything else. Love this place
Mark Blanchard: Called ahead of going there to make sure they have a product on the shelf. The person on the phone put me on hold to check, and a few minutes later came back to confirm they have plenty in stock. So I drove over to the store, and when I got there I couldn't find the product. I asked an associate to help me find the product, and he told me that they don't have any in stock (that was 8 minutes after I made my phone call). Nice people, but quite incompetent.
Response: Afternoon Mark, It certainly seems like we dropped the ball during your visit today. Apologies, and if you don't mind me asking, what was the item you were looking for? It seems like there was a miscommunication, and we would like to resolve it for you if possible. Thank you, Jeff Smith Owner Twins Ace
Randy Moulton: I'm a life long civil libertarian and refuse to wear a mask. I was told to leave if I wouldn't wear a mask and couldn't buy if I didn't comply. Rather than escalate, the manager offered to shop for me if I waited outside. He got what I wanted and brought the receipt and purchases outside and said he would meet me outside if I needed to return anything. A+ for service
Response: Evening Randy, I very much appreciate your thoughtful review, and your experience at the store is of the utmost importance to us. We certainly did our best to take care of you, glad that our manager was able to understand your preference, and everyone was polite and accommodating. I will also say that as of this past Monday, we no longer require customers to wear masks inside the store. Vaccinated staff and customers may wear them at their discretion, but not required. Thanks again, and hope you inside the store soon! Jeff Smith Owner Twins Ace
Allison Paul: I love this store! It truly is the helpful place! Everytime I walk in, the people are happy to help, answer questions, and help me find exactly what I need!
Response: So thoughtful Allison! Thanks for the kind words! -Jeff Smith Owner Twins Ace
K G: Best service and staff I have ever experienced in a hardware store. Always have had luck in finding what I need in a pinch thanks to a helpful/friendly staff member. A true rarity in Arlington and more than just a hardware store chain. Been in the area for so long I forgot how normal people treat one another in stores/public... It's nice to have a reminder that there are friendly, knowledgeable, and helpful folks right next door.
Response: So thoughtful. We do really appreciate you taking the time to express yourself with such kind words. We do pride ourselves on taking care of each and every person who walks through our doors. We're here when you need us. Thanks again, and we'll see you again soon! -Jeff Smith Owner Twins Ace
Adam Stryker: I hesitate to recommend this store because then folks will know where I get all the unique things in my home. Also, my family and friends will know where I got some of their unique gifts. I don't want to give it all away. Stop in and see what I'm talking about. Their buyers are geniuses. It's like going back in time to the New York City of the past where private stores reigned. I love unique gifts you could only find in NYC before they turned it into a suburban shopping mall. TWINS ACE HARDWARE IS MORE THAN A HARDWARE STORE. IT'S EVERYTHING. ( I'm already regretting that I told you. Don't buy up all my favorites!)
Suraj Mali: Jeff and his team run this place with great customer care. Every staff member I have encountered has been knowledgeable, friendly, and helpful. The shop is well stocked for its size and is also quick to order and get you items that are not in current store inventory.
Response: So thoughtful Suraj! We certainly do our best to make sure everyone is taken care of, and get what they need. See you again soon!
Scott Eltringham: One of three great hardware stores in Arlington--Cherrydale and Bill's True Value are the other two--Twins is more modern feeling than the other two. It has the widest selection of goods of the three stores and a lot of fun, not-really-hardware stuff. They also cut keys well. The staff is always friendly and fairly knowledgeable. Parking can be difficult.
15. Sherwin-Williams Commercial Paint Store
Address: 2511 14th St NW, Washington, DC 20009, United States
Schedule: Closed ⋅ Opens 6:30AM Thu
Telephone: +1 202-328-5470
Business type: Paint store
Web page: https://www.sherwin-williams.com/store-locator/commercial-paint-store/washington/dc/703360
Near Sherwin-Williams Commercial Paint Store:
- a 52 meters away apartments for couples in: The Clifton
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Sherwin-Williams Commercial Paint Store: what do users think?
Christopher Junior: Just had THE best customer experience here. Walked in playing gopher for my contractor and Antonio saved the day for me. Got the paint match adjusted for a 5 gallon bucket (didn’t know that was a thing), reminded me to use my contractor’s account for discount and even carried the paint out to my car! Amazingly surprised and pleased with my visit from start to finish.
Response: Thank you for recommending your local Sherwin-Williams store! Sincerely, T.H., SW Customer Service Rep.
Los Gedeones de Jehová, Dios es amor: the people who work there all the time are in a bad mood and therefore not friendly. They do not take orders over the phone which is frustrating since a lot of time is wasted there due to its slowness.
Response: Thank you for sharing the details of your recent experience with us and we truly apologize for the lack of customer service you received at our store. Providing exceptional service to all of our customers is a priority and this issue is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at bit.ly/2Dgu0Ti Please include your store location, if applicable, when contacting us. Sincerely, T.H., SW Customer Service Rep.
Shon Lee: I'm very happy with the finished product, which involved combining two photos and the background of my choosing. The result is fantastic and it was very easy to work with them! Would definitely buy from this shop again.
Response: We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local store and we're glad to hear that the Store Team was so helpful. Good luck with your painting project and please stop back in if we can answer any additional questions! Sincerely, T.H., SW Customer Service Rep.
Erick Ramirez: I ordered paint online and it wasn't ready at the store.I waited about 30 minutes for my paint and then at home I found that they never mixed it. I came back and they treated me badly instead of apologizing.
Response: Hi Erick, Thank you for sharing the details of your recent experience with us and we truly apologize for the lack of customer service you received at our store. Providing exceptional service to all of our customers is a priority and this issue is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at bit.ly/2Dgu0Ti Please include your store location, if applicable, when contacting us. Sincerely, T.H., SW Customer Service Rep.
Angie Whitehurst: Everything a home owner needs for those serious got to get it done now jobs, like the porch, wall Nick's, tub touch ups, brushes, cleaners, is inthe front of the store. They are almost mind readers and they have Dale prices. They are handicapped accessible and have a large parking lot. The customer service representatives, are knowledgeable, warm and friendly.
G Farm: I was mortified by the reviews I read so I decided to call in advance before walking to the store. Sure enough, my experience was consistent with the bad reviews. How do you not offer paint matching services when PAINT is supposed to be your specialty?! I'm going to ACE Hardware in Adams Morgan instead. They have a 4.5 Google rating! Do not waste your time with the numb-skulls at Sherman-Williams on 14th. With any luck, they'll close...for good.
Response: Hi Gregory, Thank you for sharing the details of your recent experience with us and we truly apologize for the lack of customer service you received at our store. Providing exceptional service to all of our customers is a priority and this issue is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate Sherwin-Williams contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at https://www.sherwin-williams.com/homeowners/contact-us/feedback. Please include your store location, if applicable, when contacting us. Sincerely, T.H., SW Customer Service Rep.
Roger Villatoro: Well bad I waited more than 30 in line just to pay 3 items and I don't blame the workers is the company itself the don't have enough people... also out stuck and a lot items no good
Response: Hi Roger, Thank you for sharing the details of your recent experience with us and we truly apologize for the lack of customer service you received at our store. Providing exceptional service to all of our customers is a priority and this issue is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at bit.ly/2Dgu0Ti Please include your store location, if applicable, when contacting us. Sincerely, T.H., SW Customer Service Rep.
Erik V: Outstanding! There are many places you can buy paint, but there are few places that offer the expertise and service I received here. From picking a color/finish to prepping the walls to throwing down paint, these pros know... and they're really nice!
David Ramsey: I ordered a can of paint over the phone, and they wouldn't give me a clear indication of when the paint would be ready for pick up. Difficult to communicate with. After getting to the store, the person handling my transaction didn't know how to process a credit card.
Response: Hi David, Thank you for sharing the details of your experience with us and we truly apologize for the lack of customer service you received at our store. We assure you this is not typical of our stores or employees. Providing exceptional service to all of our customers is a priority and this issue is very concerning to us. We'd like to discuss the situation with you directly to offer a resolution and ensure this doesn't happen again. Please contact us at 1-800-4Sherwin (474-3794) or by email at https://www.sherwin-williams.com/homeowners/contact-us/feedback. Sincerely, T.H., SW Customer Service Rep.
Jim Moore: The employees here are helpful and friendly as well as knowledgeable about their products. Great service!
Response: We're glad to hear it! Thanks for sharing your positive Sherwin-Williams store experience with us. Sincerely, T.H., SW Customer Service Rep.
16. Sherwin-Williams Commercial Paint Store
Address: 1120 3rd St NE, Washington, DC 20002, United States
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: +1 202-543-8177
Business type: Paint store
Web page: https://www.sherwin-williams.com/store-locator/commercial-paint-store/washington/dc/705317
Near Sherwin-Williams Commercial Paint Store:
- a 26 meters away car workshop: Tony's Auto Repair
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Sherwin-Williams Commercial Paint Store: what do users think?
Shahrzad Grami: On the first visit, I didn't take the advice of the knowledgeable staff about a color, and I regretted it. This time, I listened to Brandon's advice on color, sheen, paint quality, knowing it'll be a better choice. He was gracious, though I came just before the store closed causing him to stay late. I really appreciate his willingness to do that, and I can lean him to know his products and customers. I can't recommend this store and manager enough - thank you!
Response: Thank you for recommending your local Sherwin-Williams store! Sincerely, T.H., SW Customer Service Rep.
Sam Wice: Reviewing this as a retail client who is not a painting expert. Staff were helpful in identifying the correct paint to use. Paint is a little expensive versus places like Home Depot, but they often have 35%/40% sales so wait for one of those.
Albert Nelson: The staff here are rude and completely incompetent. I have been to many paint stores and have never had these issues. Joseph, the guy that took my order was not only rude when I was explaining that I wanted a quart of paint. Told me that they probably do not have it because it is a commercial store with an attitude. Ended up having it and he mixed it for me. When I I go to put the paint into the rooler pan I noticed that the paint wasnt even shaken. He shot the dyes into the can and did not shake it, after pouring it into the pan, I could not get the paint to mix properly. I called and he said that I can come back up there and they would give me a new one. The store what's 30 minutes away from where I was, I only went to it because it was on the way. I will not go here again that's for sure. As you can see in the picture below it is white mixed with red, yellow and green. The pigment wasnt mixed, It was supposed to be a dark pink. The paint was ruined. I had to go to Home Depot and buy a new one.
Response: Hi Albert, We're sorry to hear about your unpleasant experience at our store. We'd like to discuss the situation with you and put you in touch with the appropriate Sherwin-Williams contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at https://www.sherwin-williams.com/homeowners/contact-us/feedback. Please include the store location, if applicable, when contacting us. Sincerely, M.H., SW Customer Service Rep.
Ankur Sood: Seriously bad service, there were only two people in the store and the cashier just disappeared. I had to wait over 30 minutes just to cash out.. I would suggest going to another store, I'm pretty sure the Walmart close but has paint supplies and probably cheaper.
Response: Hi Ankur, Thank you for sharing the details of your recent experience with us and we truly apologize for the lack of customer service you received at our store. Providing exceptional service to all of our customers is a priority and this issue is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate Sherwin-Williams contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at https://www.sherwin-williams.com/homeowners/contact-us/feedback. Please include your store location, if applicable, when contacting us. Sincerely, T.H., SW Customer Service Rep.
KB: If you have to get a correct match with quality paint, this is the only option. Don't waste your time with Home Depot or Lowes cheap paint and poor matching. You will end up paying more anyway if you do.
Response: Thank you for sharing this positive feedback with us and for recommending our store! Sincerely, J.W., SW Customer Service Rep.
Jose amaya: The worst out of all the sherwin- Williams paint stores I have ever visted. Bad customer service. The employee that assisted me was the most rude person ever. No customer service skills at all. I had to wait 30 minutes for one quart of paint and I was the only customer there. The whole establishment was very filthy. If that wasn't the only sherwin Williams close by I would not set foot in that store ever again.
Salvador Alvarez: Unbelievable Saturday morning. 20 costumers and only one person attending.This is outrageous.Worst sherwin Williams ever.Never comeback here...
Response: Hi Salvador, Your feedback is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate Sherwin-Williams contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at https://www.sherwin-williams.com/homeowners/contact-us/feedback. Please include the store location, if applicable, when reaching out to us. Sincerely, T.H., SW Customer Service Rep.
Denise M.: Christofer at the 3rd Street NW (Washington, DC) store was great. He was professional, courteous and helpful.
Response: Thank you for recommending your local Sherwin-Williams store! Sincerely, T.H., SW Customer Service Rep.
Yashika Okon (Yashika Patrice): The staff is wonderful. Love this store.
Response: Thank you for recommending your local Sherwin-Williams store! Sincerely, T.H., SW Customer Service Rep.
Trey Hodges: McKinley was extremely helpful. I like this Sherwin Williams location
17. Sherwin-Williams Paint Store
Address: 533 8th St SE, Washington, DC 20003, United States
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: +1 202-544-6003
Business type: Paint store
Near Sherwin-Williams Paint Store:
- a 7 meters away Barracks Row SE: National Community Church - Barracks Row
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Sherwin-Williams Paint Store: what do users think?
Gwen George: Customer service is important to me as I only choose to spend money where I feel valued as a customer. The team at this store gets it! Everyone was personable, friendly & polite. Tre assisted me in ordering about 20 gallons of paint for my home. This was sourced from multiple locations and still available for pick up on time the next day. Tre patiently went above and beyond to work with me to ensure I got the most accurate colors which compliment the lighting in my home. The 8th St. SE location is definitely highly recommended and my preferred location for purchasing Sherwin Williams paint & products.
Response: We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local store and we're glad to hear that the Store Team was so helpful. Good luck with your painting project and please stop back in if we can answer any additional questions! Sincerely, T.H., SW Customer Service Rep.
Curtis Hanold: In-N-Out, friendly service , it was a perfect match to the paint sample I took to them
Response: We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local store and we're glad to hear that the Store Team was so helpful. Good luck with your painting project and please stop back in if we can answer any additional questions! Sincerely, T.H., SW Customer Service Rep.
Jasmine Lizama: My husband and I stood in the store for 30 mins and no one greeted us nor asked if we needed help. Instead they carried on a conversation as if we were not even present. When we left they said “thanks have a great day”. Poor customer service, we will take out business elsewhere. Thanks.
Response: Hi Jasmine, We're sorry to hear about your unpleasant experience at our store. We'd like to discuss the situation with you and put you in touch with the appropriate Sherwin-Williams contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at https://www.sherwin-williams.com/homeowners/contact-us/feedback. Please include the store location, if applicable, when contacting us. Sincerely, T.H., SW Customer Service Rep.
Jillian nemeth: Jason was amazing! Knew his stuff and his colors. He gave us guidance but didn’t push us to change our minds about the type of base we were looking at. We would come back to this store anytime we need paint.
Response: Thank you for recommending your local Sherwin-Williams store! Sincerely, T.H., SW Customer Service Rep.
Brad Sargent: First and foremost SW super paint is probably the best product on the market. The boys in the store are awesome they will help you to the car and they double check everything. Plus they constantly send you discounts in the mail and online.
Ann-Mari Pierotti: Dennis helped me in every way, answering questions about products and the variousl paint types. He also helped me to find colors that I couldn’t find. He was polite, professional and very friendly. The store was organized and tidy. I will definitely go back.
carol green: I have had wonderful interactions with the employees at this store but today had a bad experience. I was ignored, the employee was snarky and then slow walked service. If this had been my first trip I would never have gone back. Feeling lucky? Take a chance. Otherwise go to nearby Fragers.
Response: Hi Carol, Thank you for sharing the details of your recent experience with us. We're very sorry for the lack of customer service you received at our store as we assure you this is not typical. Providing exceptional service to all of our customers, during every visit, is a priority, which is why this issue is very concerning to us. We'd like to discuss the situation with you directly to offer a resolution and ensure this doesn't happen again. Please contact us at 1-800-4Sherwin (474-3794) or by email at https://www.sherwin-williams.com/homeowners/contact-us/feedback. Sincerely, T.H., SW Customer Service Rep.
Tewodros Hussein: No customer parking, one of the employees respond you shouldn't be here in our store becuse of parking. Instead of explaining how do I help my self with the environment. Anyway he was guffy for me
Response: We're sorry to hear about your unpleasant experience at our store. We'd like to discuss the situation with you to better understand your experience, and put you in touch with the appropriate Sherwin-Williams contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at https://www.sherwin-williams.com/homeowners/contact-us/feedback. Please include the store location, if applicable, when contacting us. Sincerely, A.H., SW Customer Service Rep.
Michele Morgan: That the staff was friendly, helpful and respected me. Often as a woman walking into any hardware store I get talked down to, the men in your store were great to me and my wife.
Abbey Linsk: Great customer service! They are very helpful with recommendations and very knowledgable about paint! We've done many projects with their help.
18. Annie's Ace Hardware - Brookland
Address: 3405 8th St NE, Washington, DC 20017, United States
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: +1 202-529-2658
Business type: Paint store
Near Annie's Ace Hardware - Brookland:
- a 6 meters away bicycle mechanics courses: The Bike House Sunday Clinic
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Annie's Ace Hardware - Brookland: what do users think?
hahahas lkjhgg: Well stocked. And variety of items to choose from. The staff are always friendly. Every time I go there they will assist me with smiles on their faces. Highly recommend!
Nick Ewing: I always try to do my hardware shopping in this location. Employees are incredibly friendly and knowledgeable. Store is always well cleaned and well stocked. Perfect location to drop off UPS packages as well!
Response: So glad to hear it Nick, thank you for shopping with us!
Dure Kim: Well stocked.Would recommend moving the chainsaw files and chainsaw chains next to the chainsaws. They're currently next to the bbq/kitchen stuff. Hope this gets chained soon.
Chris Aresu: A+ neighborhood hardware store. The staff is very knowledgeable, and has provided help on a number of home projects where I’ve been stuck. Definitely recommend.
Lou Feagans (Louie): Nice selection of products, clean helpful shopping environment. However, they do not respect the Brookland neighborhood and place signs illegally on street lights and blocking sidewalks. Can not recommend supporting a business that does not respect the neighborhood within which it operates.
Sharon Winget: Another reason why I love this hardware store--amazing customer service. Today they accepted the return of a product I purchased there more than one month ago, without the receipt. Turns out if you use your Ace Rewards # on purchases they have a record of it. On multiple occasions I have turned to them after a frustrating experience at Lowe's or HD and received personalized service from one of their many knowledgeable staff to find what I needed or to get helpful suggestions or directions on how to get something done, ie paint my kitchen cabinets. Can't recommend these folks highly enough.
Stephan Roberts: Amazing service! I accidentally ordered the wrong thing for a project and Thomas and the rest of the staff made sure I got what I needed and delivered it the same day.
Conor O'Brien: A+ customer service It’s not the biggest hardware store, but they have an impressive amount of tools and supplies in the shop. Really helpful with regard to lawn care projects in particular. Great knowledge of local soil and the best grass seed for the hot summers.
Anelise Cimino: This is my go to place for any household thing I need. It always has everything and is always stocked. But what makes me give this place five stars is the customer service. Everyone, and I mean everyone, is extremely nice, helpful and neighborly. I love going in with my dogs and saying hello. It brightens up my day to go in there and THAT'S a rare thing these days.
Lisa-Marie Brandt: Wonderful experience at this Annie's. Needed some screws and the person working in that aisle really helped me a lot. He took the time to listen and find just what I needed, and I solved my furniture problem when I got home! Thanks to the staff, who are all really helpful and nice! Will be returning for any future hardware/garden issues.
19. Sherwin-Williams Paint Store
Address: 5023 Connecticut Ave NW, Washington, DC 20008, United States
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: +1 202-363-1301
Business type: Paint store
Near Sherwin-Williams Paint Store:
- a 7 meters away diabetic bakeries in: Sugar Fox
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Sherwin-Williams Paint Store: what do users think?
Zlatica Hoke: Zero stars. Of all the area paint stores, this one is the worst and the most expensive, the service the slowest, the selection of merchandise poorest. I get a faster service at ACE or Monarch with 10 people in the store than in this SW store with one or two shoppers in the store. The staff does not show interest in your needs. I asked about the quality of the masking tape (they are not all the same) and the seller said he did not understand the question. When I tried to be more specific and wanted to know if the tape was smooth like vinyl or more like crepe paper, he said he still did not understand. The shop caters only goods wanted by contractors albeit its location in a residential street where many people have small projects and do not need huge quantities. The only reason I ever go there is because it is a block from where I live, but every time I go I get distressed. It is worth driving further to get decent service and decent and reasonably priced merchandise.
Response: Hi Zlatica, Your feedback is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate Sherwin-Williams contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at https://www.sherwin-williams.com/homeowners/contact-us/feedback. Please include the store location, if applicable, when reaching out to us. Sincerely, T.H., SW Customer Service Rep.
James Howard: This Sherwin Williams paint store is superb and the employees are very intelligent and helpful they take care of you very fast and the has everything you're looking for, prices are very good fantastic paint store.
Response: We're glad to hear it! Thanks for sharing your positive Sherwin-Williams store experience with us. Sincerely, T.H., SW Customer Service Rep.
Pauly Kerins: I’ll tell you what, the customer service in this store is TOP NOTCH!! My 1st visit I was a bit lost but Jay the manager walked me through what I needed for the size of the room I was painting. All I had to do was pick out the color, my man even gave me some pointers on how to prep properly. Legit!! My 2nd visit was even smoother. Jack one of the other managers recognized me and was able to look up my color that chose last time and got me out the door in less than 5 min. TOP NOTCH!! Here’s the kicker last visit they gave me a voucher for the food truck that they had parked outback!! Whaaaat!! Taco Taco Thanks Guys, That’s What Customer Service Is All About.
Gregory Pitman: Choose another Sherwin-Williams location. I tried ordering samples online (covd-19) but one of the colors I wanted says it can't be made even though it's a Sherwin-Williams color. At that point I called the store to ask if it could be done as a "Custom Color" order since that is an option on the website. The answer I kept getting was "If it's a designer color I can't make it" which I understand but he kept repeating this instead of answering my question and I'm still not sure if the color is a "designer color" or not as he kept repeating the same answer with no further discussion. At no time did the person ask "What is the color so we can double check if that's the issue" or "what is the color?" he just kept repeating the same thing "Designer colors can't be made into a sample". I still don't know if the color I wanted was a designer color or not. I went to another Sherwin-Williams where they were told me "it's an online glitch and we can certainly help you."
Response: Hi Gregory, Your feedback is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate Sherwin-Williams contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at https://www.sherwin-williams.com/homeowners/contact-us/feedback. Please include the store location, if applicable, when reaching out to us. Sincerely, T.H., SW Customer Service Rep.
James “Jimmy” Howard: This Sherwin-Williams storeis never crowded and the employees are very intelligent they will never pressure you to buy other products that's not on your list.
Response: We're glad to hear it! Thanks for sharing your positive Sherwin-Williams store experience with us. Sincerely, T.H., SW Customer Service Rep.
Marco Diaz: Great place to buy paint. Staff is very helpful and polite.
Response: We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local store and we're glad to hear that the Store Team was so helpful. Good luck with your painting project and please stop back in if we can answer any additional questions! Sincerely, T.H., SW Customer Service Rep.
Mike Young: I was helped by a remarkable person who was very helpful and friendly, and made my visit to the store fun. Her advice also saved me money.
Lisa J. Jennings: Kind, knowledgeable staff.
Response: We're glad to hear it! Thanks for sharing your positive Sherwin-Williams store experience with us. Sincerely, T.H., SW Customer Service Rep.
Kevin West: This is a very busy an nice paint store the staff is amazing and helpful
Oliver Hall: Excellent store, excellent color matches and superior service from Jay, Jack and the entire crew.
Response: Thank you for the positive review of your local Sherwin-Williams store! We're glad to hear that you're pleased with the service you received. Sincerely, T.H., SW Customer Service Rep.
