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1. Popeyes Louisiana Kitchen - Washington
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5
831 reviews
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Address: 1322 14th St NW, Washington, DC 20005
Schedule: Opens soon ⋅ 10AM
Telephone: (202) 506-6690
Business type: Chicken restaurant
Martha Ayala: I went into this Popeyes and ordered a large rice and beans and a spicy chicken sandwich. When I got into my car to start eating my food and I ate my sandwich perfectly fine. It was very delicious. I went in for my rice and beans and got to mixing as one does since the rice is in the top and beans are at the bottom. I took ONE bite and automatically noticed something was wrong. It was VERY SOUR! I always get the rice and beans and it was never s problem. But I did notice something odd while purchasing my order. THEY ALREADY HAVE THE RICE AND BEANS PRE MADE. Meaning who knows how long they have been sitting up in the counter!! I am disappointed because this was supposed to be my lunch for today and now I am at work hungry and not able to eat a snack during my lunch. I am also pregnant so this just tops everything.
Rajan Jones: Long wait for only two people in line but the chicken was hot and fresh. Tried the new mac n chz and after the way folks hyped it up, I was left underwhelmed.
Joseph Tordella: After the craze over Popeye’s chicken sandwich ends, you must come here for the best fried chicken sandwich in town. The spicy and regular versions are both awesome and live up to the hype. Simple-but-quality ingredients outpace Chick-fil-A and others by miles. Options include a combo with fries and drinks. This location is on the popular 14th street and would be a good stop before a night out.
Raffy 81: Not my favorite, but a very good place for chicken lovers!
2. Popeyes Louisiana Kitchen - Washington
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5
409 reviews
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Address: 4309 Wisconsin Ave NW, Washington, DC 20016
Schedule: Closed ⋅ Opens 10:30AM
Telephone: (202) 966-6131
Business type: Chicken restaurant
Leanne Tobias: This pertains to delivery from the Tenley DC store. The fried chicken, mashed potatoes and biscuits are excellent. Don’t overdo (the nutritional breakdown is as bad as you might imagine), but just the thing for an occasional indulgence. The chicken is crunchy on the outside and tender on the inside. The mashed potatoes are creamy; their Cajun gravy adds a nice hit of spice. The biscuits are tasty. Five stars for these items. One star off for the sugar-laden coleslaw— so sweet as to be virtually inedible. Unfortunately, the cole slaw is the only non-starch side on the menu. Even so, ditch the coleslaw.
Duncan Bishop: Very solid popeyes that I’ve been too way too many times. Sometimes the staff seems a little inefficient with how they handle folks in line versus mobile order, but it’s fine. Good chicken and usually plenty of seats.
Cameron Sweener: My first time in a Popeyes and I was very pleasantly surprised. I was expecting something that was not very good and boring but the chicken was delicious and wonderfully crunchy!
Susan Dixon: They only provided 2 of the 3 sides. I asked for equal amounts of white and dark meat for an order of 8 pieces. Received 7 pieces of dark and 1 piece of white. Mostly breading and very little chicken. It’s inexpensive but still a one star. Best part of the meal was the breading on the chicken.
j a: been here dozens of times. very rarely does the chicken seem "not that fresh".usual order is two orders of the 10piece special (10 pieces bone-in for 14$). ask for no wings. ask for some blackened ranch when they hand you your order.
Jamil Johnson: In the area from out of town. Likely they would remember be as I was there every day over the weekend. The service was great but the food was truly outstanding. Chicken was fresh and hot. I ordered bone in meat and chicken tenders, and Popeyes can often not be good on both but this place, exceptional! Fries were delicious. Sides could have been hotter though, mashed potatoes and red beans and rice were almost cold but that was minor. Well done!
3. Popeyes Louisiana Kitchen - Washington
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5
506 reviews
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Address: 1226 H St NE, Washington, DC 20002
Schedule: Closed ⋅ Opens 10:30AM
Telephone: (202) 396-3661
Business type: Chicken restaurant
Abdul Haydari: Great service, managers and cashiers are so awesome giving us the good service and the food is the best taste in Washington DC .
Kev- keepingitreal: Good food, it was fresh and hot. Staff was friendly and helpful.
Jose Chico: Only go there for REALLY good promotions. The place is terrible. I wonder why there are more of these than KFC here in DC when the service is so terrible.
Kevin Spann: I wanted to picked up a couple of sides for dinner. I stood in line and as it became my turn the cashier walked away from the register. After she sat down to talk with friends I asked who is going to wait on me. She pointed to the crew behind the counter who also had not acknowledged me. After I asked a crew member for help I received my order.
4. Popeyes Louisiana Kitchen - Washington
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4.9
1175 reviews
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Address: 601 Malcolm X Ave SE, Washington, DC 20032
Schedule: Closed ⋅ Opens 10:30AM
Telephone: (202) 450-4688
Business type: Chicken restaurant
Kev- keepingitreal: Love that chicken from Popeyes. Limited parking spaces available. Staff was helpful and friendly.
Audrey Lester: Blind customer: the entrance is easily located off side street. Once inside the counter is directly ahead of you. While I frequent this establishment, it was my first visit in person. It is my experience, attending cashier would benefit from more training while engaging with blind customers. It was unclear when she was ready to take my order as she had not said anything to acknowledge me. Once my food was provided, it was sat on the counter rather than placed in or near my hand. I will visit this establishment again. I know with each experience staff gets an opportunity to engage with a person with a disability.
Andre Brown: One of the most friendliest Popeyes chicken in DC never had a problem with my order
Lisa Surles: This place is the worst place ever employees using fowl language skipping over the line manager unable to control them. The order I placed online #91 I never got it and I had yo pay for another.
5. Popeyes Louisiana Kitchen - Washington
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3.7
562 reviews
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Address: 1742 Columbia Rd NW, Washington, DC 20009
Schedule: Opens soon ⋅ 10AM
Telephone: (202) 750-8967
Business type: Chicken restaurant
Jasmin Hollywood: The service was great the employees were very kind and hard-working. The food was awesome I dined in real quick and had their two-piece dark meat fried chicken and biscuit with coleslaw and a large Coke. Everything was great.
Matthew Lawlis: NOTE: Its easy to get frustrated here. Its not the staffs fault that this Popeyes has issues. Normally there are only two people working the front. Perhaps management could organize it better but, clearly they need more people. The wait time can be up to 30 to 40 minutes in the restaurant, caused often by the amount of customers and the type of customers. Often people come in and really dont know how to order. Its a weird thing to watch.
Corey Saunders: Not sure why this Popeyes will only allow 1 sauce. I tried the new fish sandwich and could get only 1 sauce. They are always out of the mustard.
Dembi Harris-Adu: My friend got a 8 piece but only got 7 nuggets had to pay that overpriced meal and my sandwich was really unprofessionally made and COLD and the chicken was too big for the bread there was only two pickles my friend got something green in her chicken and a biscuit with no jelly how unprofessional us and we tried to call multiple times yet they didn’t answer they did the crime they didn’t answer it is so disrespectful and so unprofessional One star
Jason Alredge: It was amazing that the 3 piece combo is a bit more expensive than the 4 piece combo. Also it took a while to place my order.
Hernán Cortés: Everything was working and is working to a decent rhythm. The food was good. The vibe was just alright. It does not seem to be a whole experience as a Cajun thing.
6. Popeyes Louisiana Kitchen - Washington
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4.1
1369 reviews
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Address: 5200 Georgia Ave NW, Washington, DC 20011
Schedule: Opens soon ⋅ 10AM
Telephone: (202) 291-4200
Business type: Chicken restaurant
lola logan: The next time I purchase food from any establishment, keep that nasty long hair on your head and out of my red beans and rice. Hair on food is so disgusting it was almost my first spork full. Do better for your patrons!
Jonathan Philpot: This is never been the cleanest Popeyes around but I will tell you one thing they got the best nuggets perfectly crispy light golden brown
Donna Harrison: Drive thru always takes a minute... food always good.. just high as hell like everything else..3 ppl 35$ and change.. DAMN 🙁
Ms. Daniels: No long wait but close to $4 for a small container that is barely half full never again. Nice and tentative staff
Mary Gill: Clean , convenient location on Georgia Ave. Standard Popeyes fare. Line moved at a good pace. The bathroom was decent.
kyla hayes: When I say the food was Great it was Super Hot & Fresh. No Complaints at all. An I travel Aaaaa Lot this one right here by far hands down "Best I Ever Had" in my Drake voice 🤣😂🤣😂😜😜😜
Jim B.: Service was pretty quick. Had to wait awhile for my food. I guess they had to cook something. I noticed the car in front of me had to pull to the side to wait also. When the food was ready, the woman was very nice and apologized several times for the delay. While waiting, I looked around. Parking lot was clean and well lit. Inside was a little messy. When I got home we noticed they did not include the Mashed Potatoes and Gravy I purchased for my mother. So we had to fix something else for her to eat.
Sentayehu Negesso: Very disappointed, could use better customer service experience. Told me and my kids we were going to get spicy chicken instead they keep giving us Mild chicken, even after explaining the issue. Very disappointed.
BUSY BEE TEE Davis: Drive through was fast and on point chicken was fresh and hot 🔥 all the time
7. Popeyes Louisiana Kitchen - Washington
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4
29 reviews
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Address: 2024 Concessions Pentagon, Washington, DC 20310
Schedule: Opens soon ⋅ 10AM
Telephone: (703) 271-8440
Business type: Chicken restaurant
Conor Daly: Easily worth the climb over the security fence to get here - hot and crispy chicken, best in DC!
Chris Rurka: It is amazing how many 5* reviews are left for a business location that does not exist. The internet is built on lies and deception. Few profits lie in the truth!
Anna Xin Guo: Great service. Perfect location. Must swim to get chicken from drive thru. A little soggy.
Suli Tulemanco: Easily the best popeyes in DC! Fresh chicken, friendly staff and wonderful scenery. Ask for Geraldo the manager and he will hook it up!
Kazzy Bethancourt: With P of Perfect Service and Food. I visit this place with my jail companion, and we loved it. The food was so good that my friend and me can taste the liberty!
Big Sexy: I love this KFC!
Brendan Gregory: The map marker is not in the right place. Even if this location is permanently closed, there has never been a Popeyes in the middle of the McMillan Reservoir and Filter Plant.
Daniel Slavin: Great place they have the best chicken worth the broken arm from security and the gunshot wound from the general but it was awesome!!
8. Popeyes Louisiana Kitchen - Washington
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3.7
293 reviews
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Address: 4020 Minnesota Ave NE, Washington, DC 20019
Schedule: Closed ⋅ Opens 10:30AM
Telephone: (202) 398-1113
Business type: Chicken restaurant
Khoi Nguyen: I used to work around here so you know the crowd can be a lil sus throughout the day. Parking can be tight w the metro garage and street parking available. I placed an order recently for pick up and the food came out perfectly. Staff was friendly and the location was really clean. No seating inside and there is a thick fiber glass was between customers and the employees.
V'Asia Plater: The work ethic regarding the food has been extremely unacceptable. I requested for my food to be done one way and my request was completely ignored. Popeyes used to be my favorite go to , yet not anymore. From many experiences the food has been sloppily made. Also there have been personal items from staff left in my order, such as hair and nose rings. Lastly the drinks taste strictly like water. Popeyes we have to do better. The work /service ethic has reached below the bar !
Lady J: I have gotten many Uber deliveries from this location but today was the worst! Why were my fries delivered in a bag instead of put in a fry bag and then put in the bag? And this fish sandwich has little to no sauce on it. In shock😔 very disappointing ‼️
Alicia gaither: I will never ever eat at this location ever again. Cashiers are rude , and manager is unprofessional. Brought 50 pieces of chicken & they was upset when I asked for extra sauce. They gave me about four sauces and I brought two family meals and explained it was for a party. They were rude , threw one extra sauce in the bag and called that extra. This is not the first issue I had eating at this location.
Thomas Holston: I love the spicy chicken sandwich I really can my wife love to go ghost pepper wings she said they are not hot where is the ghost in the pepper
yllama Davenport: The employees in the restaurant has a nasty attitude. Needed customer service class.
9. Popeyes Louisiana Kitchen - Washington
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3.8
966 reviews
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Address: 3200 Bladensburg Rd NE, Washington, DC 20018
Schedule: Closed ⋅ Opens 10:30AM
Telephone: (202) 640-2104
Business type: Chicken restaurant
Palash Arora: Terrible pickup experience today. Even if you order online, you have to wait in drive through line. At the end, they did not have sandwiches, did not communicate in advance, did not offer replacement, were unapologetic and asked me to figure out refund.
renee regan: This location always is missing something but at least it does have a drive thru. Get the red beans and rice or Mac and cheese. I tried the crispy nuggets recently with the mardis Gras mustard and was extra crunchy and flavorful.
Carolyn Taylor: This is one of the better Popeyes in the D M V food is always fresh and hot very tasty Services impeccable really enjoy eating here
mekela Whyte-Nesfield: Worst experience ever. They didn’t fill my order correctly then yelled at me on the phone when I asked for a refund. Maybe you guys should hire persons who are able to speak to customers calmly especially when customers are speaking to them calmly and trying to resolve their mistake.Do better people!!
10. Popeyes Louisiana Kitchen - Washington
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3.1
22 reviews
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Address: 1060 Brentwood Rd NE, Washington, DC 20018
Schedule: Opens soon ⋅ 10AM
Telephone: (202) 629-1456
Business type: Restaurant
Shannon Jones (FSU4LIFE2012): Had a welcome reward with a free side. Noticed it wasn’t in the bag and was going back and forth about it. Explained that I got the dinner, a reward for a free mashed potatoes and purchased a second. Which should be three. Even did the math to further explain. It shouldn’t be this complicated.
Shirletta Greene: This was the worst 10 dollars I’ve ever spent at Popeyes. The Cajun rice is back, what a joke. It was dry with no taste/seasoning. I ask for a sweet tea. Instead I got unsweetened. The skin on the chicken breast was soggy!!!!!! If Time was on my side I would have taken it back.
Joy Aviles: They were very unprofessional they charged me an extra 50 cents to substitute an item of the same price. And they forgot 2 items put of my order. The lady with the blue shirt causes too much confusion. I would give 0 stars but popeyes chicken is the shiznit.
SARO in D.C: Waited in line for 30 minutes to leave with no food! one register open! confusion at the front! people jump in the line! never again!
Freedom Rep: Just got home. Open my bag to see my chicken sandwich missing.. shame on me as this is not the first time they mess up my order at this location.
S R: If you order ahead of time on the app you will still have to wait in a long line for something that should take 1 minute. Usually, restaurants have a separate line for orders and pick-ups
Empress 23 moon: The place was extremely clean,and staff were very hospitable and professional!
Isabelle “Belle” Green: Clean, fast, and friendly. An awesome combination.
11. Popeyes Louisiana Kitchen - Arlington
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3.8
262 reviews
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Address: 5007 Columbia Pike, Arlington, VA 22204
Schedule: Opens soon ⋅ 10AM
Telephone: (703) 671-6336
Business type: Chicken restaurant
Suman Barua: Name Shakeel( I don’t know what kind of manager) very bad behavior. Very rude. Unprofessional. I had a complaint about my food. Old dry chicken. I showed him old bad chicken fried picture. He said how can I believe you. Where is the food. Return the food. I asked his manager. He said I am manager. He start his rudeness and finally he trashed my receipt. I have picture, he trash my receipt. After that I left the store and called customer service. They said we will take action against him and he will call( for apology) you for his behavior. I took action against him or not. But he didn’t call me for apology. Here is my picture of old chicken He should punish for his behavior with customer. He is smashing my receipt…like a ball
Omer Khan (Omerskhan80): Service was not too fast not too slow.The restaurant was relatively clean. The employees of a relatively friendly.
maria medrano: I always visit this place for clean I love the sweet tea there a very clean area the customer service very good highly recommended.
Orlando Cardona: Small and sometimes dirty. Spanish speakers so speak slowly so they dont mess your order. Friendly staff. Slippery when is wet in table area. Took time for them to process the order. Chicken is good.
Chrissy: Good food but very slow!
David: Normally pretty quick and decent. Idk if it’s just this location but they often put too much sauce for the spicy sandwich.
Syrinaxis: This location brings back so many memories from my childhood, I love this place and will come back time to time when I am craving a chicken sandwich, God bless the owner for keeping this store open for so long, I started going here in 2010, that is 10 whole years of being open! Tasty food, crispy chicken, crispy fries, great service, although it could be cleaned a little more.
12. Popeyes Louisiana Kitchen - John Adams
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3.7
1003 reviews
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Address: 4675 King St, Arlington, VA 22206
Schedule: Opens soon ⋅ 10AM
Telephone: (703) 671-7447
Business type: Chicken restaurant
Aryn LS: This location is unsanitary and should be shut down. After waiting 30 minutes for my food to be cold, I was able to snap pictures of how disgusting everything looked. The staff here are disrespectful and there are a lot of things that can get cross contaminated. I recommend anyone looking for fresh food to look for a different location in the area.
Saad Choudhry: Extremely slow service. Food is always cold and the inside is always very dirty. I ordered a 4 pice combo from the drive thru and they gave me four legs and two thighs. They were cold, dry and hard to chew. Fries were also gross.
Marlo Heightz: Great atmosphere, well attended, only issue, their soda machine, new n improved, but most sodas were out n older people have issues using it. ..👵🧓 Miss u F.R.R.M
Marvin Blair: Came around 11:25 pm yesterday to get the Shrimp 🍤 combo and it was just dry. But the following day I returned and the manager on duty Gina did an amazing job with resolving the issue and gave me a fresh order. I really appreciate her excellent leadership and how she handle this experience.
Leon Hilton: This Popeyes is very fast very good. Very good customer service. They get my order wrong and fix it with no problem. I love this Popeyes staff works very hard and pushes to the limit. Love it here.!!
Emilie K: I understand fast food places tend to be understaffed and very busy. But this place was out of many items on the menu and my order was missing my sauce. Napkins are kept behind the counter. I did come during busy dinner time, but it was a long wait for everything, which is more disappointing when they are out of the multiple items on their menu.
Jasmine Latney: Waited in a long line for three items and was missing the large lemonade. Called and had to call over five times to finally speak to someone and was told to bring my receipt back in order to redeem the lemonade that I purchased but realize that they didn’t even give me a receipt. I went back today and my experience was way better with Tyron and Majid. They had great customer service and confirmed that everything I ordered was in the bag before I pulled off
13. Popeyes Louisiana Kitchen - Takoma Park
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3.7
873 reviews
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Address: 6350 New Hampshire Ave, Takoma Park, MD 20912
Schedule: Opens soon ⋅ 10AM
Telephone: (301) 270-2601
Business type: Chicken restaurant
Chanpen Tee: The service is better this time. The chicken is always good. The fried chicken is always good but the customer service is getting bad. I went inside the store. There was no customer in the store. One lady told me to wait for a bit and i waited for 3 minutes and she disappeared. I seemed like everyone ignored me the whole time. Until i asked how long do i have to want for. Another lady came to help me with my order but she forgot to give me my 2 sprit and 1 coleslaw. (I realized that when i was in my car)
Lettice Sazon: I just ordered three meals. To make a long story short, I get home only to discover one of the shrimp tackle boxes looked like the shrimp got tackled. I only had four whole shrimp, and the rest was some mess. I tried calling the store back because I’m gonna get compensated. I’m too tired and famished to drive back tonight for four shrimp but I’m am beyond p’d off. No one is answering the 📞. Whoever fixed this knew this wasn’t up to par and you gave this to me, oh no!!!
Benjamin Smith: Worst Popeyes experience ever by far. Ordered two bone-in chicken combos and got a bunch of chicken tenders and a sandwich. And this was after we told them once they had the wrong order. Drive to the one on Bladensburg Rd., they will give you what you actually order.
Pamela Morgan: Well, the food was good; however, my aunt noticed next to no beans in her red beans and rice order and as I ate halfway through my spicy chicken sandwich... pulling it out of the sleeve, I noticed mold on the lower edge of bun. I took it to the counter to inform cashier/manager and was asked what did I want...another sandwich or what? I told them "no" it was brought to their attention clearly for informational purposes only. They commented "noted" and I returned to my meal. The cashier had been very accommodating with my order earlier, so there was no need to fuss over a smaller portion of bread!
14. Popeyes Louisiana Kitchen - Cora Kelly
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3.7
677 reviews
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Address: 3402 Mt Vernon Ave, Alexandria, VA 22305
Schedule: Opens soon ⋅ 10AM
Telephone: (703) 299-0222
Business type: Chicken restaurant
Betsy W: I received a promo via email and the manager was gracious to honor it even though they could not find it in their system. Me and my husband dinner in and enjoyed every bit of it. It was a very busy spot but they kept saying t clean and sanitized regardless especially the dining area.
mirta granillo: I was trying to order the big box Combo. And the Asian Managert was rude saying that they don’t have it anymore . And I ask hen why ? You don’t have chicken? Or fries ? He said yes being rude
Aseem Balhara: Was sad the butterfly shrimp is no longer on menu. The popcorn shrimp is WAY too much breading. Fries need to be more crispy. The spicy chicken sandwich and bone in are probably the best fast food chicken around. Their sauces have a little more flavor then most fast food sauces. Try some...they have tons. Update: They were unable to locate my online order on a repeat visit but once they realized the error they filled my order quick.
DAVID GILL: The place has gotten much better at customer service. Before it took a long time in line to order and receive food.
Ty Williams: Pro: Location is nice and clean. Con: Prices have inflated roughly 50%. $19.00 for a five wing meal with two sides???? Wow! Time to start cooking at home.
15. Popeyes Louisiana Kitchen - Oxon Hill-Glassmanor
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3.6
853 reviews
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Address: 5151 Indian Head Hwy, Oxon Hill, MD 20745
Schedule: Opens soon ⋅ 10AM
Telephone: (301) 839-3399
Business type: Chicken restaurant
Mark Parker: Good chicken bad management. They are often understaffed to where there is usually 1 cashier to take inside orders and the manager is making orders for the drive-thru. The same front cashier is also the one making your orders so the line is usually to the door around dinner time. There is no separate line for pickup orders. You are better off ordering when you get there so you know your food is hot.
Jesse Senior: I went to this Popeyes in Eastover shopping center to get their special which was 10 pieces of chicken 2 large sides and 5 biscuit for $25.00 . When I got home I found 3 pieces of the 10 were half of breasts.. yes that’s right they cut breast in halves and called that 2 piece. What was very upset with this . For one it was not a mistake . And Two they thought I would be so dumb I could see it . But the worst is I called customer service. They told me the store was going to contact me but they never did . So I called customer service again and they tried to tell me they called . But why customer service couldn’t just refunded me instead of having me go to an uncomfortable situation with this establishment. It’s was evident they did not care.
Carla Burris: Awful customer service I went to order I walked on just stare no greeting no nothing and she was the manager. Her plastic gloves were dirty as hell I hoping she did not touch my food with them. Never again will I go there I go across the bridge to back where I feel appreciated that location should be shut down
Chell Garrett: No condiments were pack with my orders. I specially added in my order. It listed bold on my receipt but was not added. Totally unacceptable
Larry Miles: Slow and ghetto customer service. The days of good customer service here are over. I will bypass this to location and drive to VA just to receive better service.
Natasha keys: This Popeyes is horrible the are always leaving something out or just making ur whole order up the employees r very nasty an disrespectful to customers an the manager don’t correct there employees they just let them disrespect them
Coolbreeze Twinkle: The cashier I had was very helpful with me deciding on a better deal
Eladdieyo Robinson: Great food fast service. Took 20 minutes to get in and out. Freshly cooked correct order. No problem from the other patrons. Great customer service.
16. Popeyes Louisiana Kitchen - Arlington
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3.3
803 reviews
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Address: 4241 N Pershing Dr, Arlington, VA 22203
Schedule: Opens soon ⋅ 10AM
Telephone: (703) 567-7734
Business type: Chicken restaurant
Datrice Afriye-Opoku: DO NOT GO TO THIS Popeyes!!!!!! This is the most nastiest and dirtiest location I have ever gone to. On top of the fact the customer service is horrible!!! I went here the other day and ordered a 12pc of chicken nuggets with Hottie Sauce. When I got home and stared to eat, I discovered a roach in my nuggets!!! I was TOTALLY disgusted!! I called and spoke with the manager to explain what happened and he had the nerve to accuse me of lying and then said even if I show him the bug in my food, he was not going to give me a refund. However, he had the nerve to offer me more food. WHY would I want anything from a restaurant where a bug was just found in my food!! Just nasty. Highly do not recommend.
shahriar kamran: Disgusting coleslaw, it’s bad taste. Use hand directly without gloves. Fries served as a cold & soggy. West of money.
Richard: Good fried chicken. The delivery service was great and free. I got an online deal... I’m not a huge fan of spicy/greasy/fried food and I had a bad experience with Popeyes before but I gave them a second chance and it was great, good fried chicken, cheap and it was not that greasy tho. Cajun rice and Cajun fries are yummy. I recommend this location.
Katherine Capilongo: Stay away from this location. To start they have no customer service and will leave you waiting in line for 20 minutes at lunch time when most customers are on their lunch brakes. Even after your purchase food from them they will charge you 50 cents for each suace and to top it off my total for a small side of fries and a side of mash potatoes was almost $9... the long and the short is stay away and bring your money elsewhere!
Teresa Whelan: I ordered beignets online, they took my money, and after I got home, found out they weren’t included. After driving back was told they didn’t have them, didn’t plan to serve them and were only going to refund what they cost, but without the sales tax. The Manager was condescending and had a non- existent customer service attitude. And yes, the beignets were listed both online and in the store on the marquee. I’d give a -1 rating if I could! I also relayed this to their corporate office.
Hayat: Ordered 20 pcs halal mixed chicken but they only gave me 19 pcs when I counted (they charged me for 20 pcs). The food was fresh and delicious. They had my order ready in about 20 mins even when they seemed very busy. I can’t give them 5 stars due to shorting me a piece of chicken. Btw you have to ask for halal chicken as the full menu isn’t halal. Update: 06/2022 they didn’t have halal chicken when I asked. No more halal food option possibly
17. Popeyes Louisiana Kitchen - Arlington
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3.1
78 reviews
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Address: Mall, 1100 S Hayes St - Space M108 The Fashion Center, Arlington, VA 22202
Schedule: Opens soon ⋅ 10AM
Telephone: (703) 415-2320
Business type: Chicken restaurant
Zay McCullough, MSW, LCSW-A: While at the mall doing some shopping, I got hungry! There was many options to chose from in the food court on the main floor. I ultimately chose here. The cashier was named Jorge. I got the popcorn shrimp and 2 tenders combo. With the tenders, you normally get a choice of spicy or mild regularly but they were out of spicy, which didn’t bother me because I didn’t want spicy anyway. The combo comes with side and drink. I got fries and a strawberry lemonade. The lemonade can be frozen or chilled (iced). I ordered frozen but ended up getting chilled… This wasn’t a big deal to be honest. Jorge couldn’t misheard me as I initially asked for the difference between the two. I also asked for BBQ to go with my food. After paying, Jorge told me it would be 3 minutes, which was no issue. He fixed my drink.l and gave it to me. It took maybe 2 minutes before my food was ready. After sitting and started eating, I realized they forgot bbq sauce so I went back and they gave me 1, which wasn’t enough for all the food. I eat BBQ with everything lol. My food was at a good temperature and the biscuit wasn’t burned. No major complaints overall.
Bethany Hanson: We did mobile ordering and picked up our order through the drivethrough. There was no line, and the food was available immediately. The food was very good, warm, and crisp. Excellent flavor to the chicken and french fries. We were given more than enough sauce for our meal. Took a star off because the woman filling drinks and the woman who spoke with us and handed us our food both had their face masks pulled below their chins.
TeLena VanGilder: Fast service yes, but not accurate. My own fault partially for not checking. Ordered a 10 piece tender meal. Half spicy half mild, mashed potatoes and mac and cheese as the sides. Everything listed correctly on receipt. Get back to hotel and all mild tenders and french fries??? I mean, like i said, i should have checked. However its also definitely employee error.
April Macon: Worst service! They always try to cheat you out of the deal. I’ve emailed multiple times about my experience. No one cares! No feedback no apologies... nothing.. just a big “oh well”... tonight they ran out of the chicken for the ADVERTISED deal and refused to substitute a SIMILAR item.. asked for a manager and they said no too.. reply was “once we run out that’s it.” Mind you I was buying 3 meals, which easily adds up at Popeyes but I took my business elsewhere because frankly I’m tired of being treated like my business doesn’t matter.. thanks for clarifying that with the numerous times you’ve ignored me and others..
18. Popeyes Louisiana Kitchen - Seat Pleasant
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3.7
789 reviews
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Address: 6214 Central Ave, Seat Pleasant, MD 20743
Schedule: Opens soon ⋅ 10AM
Telephone: (301) 350-4004
Business type: Chicken restaurant
Kev- keepingitreal: We downloaded the app to place our order for pickup and when we arrived at Popeyes, we found out that the app didn’t process our order completely... Thanks to the manager for understanding our technical experience with the app and she completed our order in a timely manner..! It will be appreciated if Popeyes can fix any Bug issues and updates with the app.
Go2Rell: Come to this Popeyes as a last resort. Expect to wait for an excessive period of time for your food. Expect not to be greeted by staff or receive a please or thank you. Expect for them to not get your order correct. Overall poor and slow service. Not worth the time or money. This Popeyes should be closed. Throw the whole store away.
Chuck Scrapnowski: If you like wait in a 45 min line? If you like to go a restaurant where they have no condiments? Do you like attitudes? Yes, well this is the Popeyes for you.
Jeremiah: Highly dont recommend this location. Was told they only take cash while sandwiched between cars (waited for 20 min). So I ordered what I could with the cash I had - only for them to accept cards by the time I got to the window. Was rudely greeted by their employee who continued to shut the window on me. Finally ordered the 12 chicken tenders I wanted to begin with and only recieved a 10 piece meal WITH ZERO BISCUITS. Will never be back. Wasted like $40.. dont be like me
Phyllis WilderDyer: Been standing in in line about 30 minutes for them to tell me nomild breast the wait is 4 minutes which was longer then what they said. People came in after me left before me because they said it was two lines smh which it wasn’t after talking to the manager Oshan . Employee cussing out loud the other manager acting like she don’t here her. Finally she told her to watch her mouth. The customer service was absolutely terrible, finally got my order after about 45 minutes
Victor M Rodriguez: Tardan mucho the employees are so lazy and have bad actitud The service is to bad I order by mobile for drive true I give them half hour before come when I come to drive true they tell me to go inside so I go parking my car and wait 10 more minutes to go inside when I go inside they don’t have my order they forgot my order later after they started to prepare my order so totally they take about one hour to have my order ready and I don’t check my order when I pick up when I check at home some items are missing like side order I separated is large rice and beans
Kathy Howard: I was so excited to try the fish sandwich. I order only the sandwich(mild) which my total was $4.76 I gave the cashier $10.76 she gave me back $3.00.🤔 I ask for mild several times she and the manager assured me the sandwich was mild not only was it spicy it was salty. I intend on trying the fish sandwich again just not at this location.
James Baker: Every time I have a decent experience in there I count my lucky stars. Most incompetent crew of ladies I’ve ever seen.
19. Popeyes Louisiana Kitchen - Oxon Hill-Glassmanor
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3.6
679 reviews
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Address: 6247 Livingston Rd, Oxon Hill, MD 20745
Schedule: Opens soon ⋅ 10AM
Telephone: (301) 839-8878
Business type: Chicken restaurant
Juror Bob: Really bad customer service in here which is regrettable. Better watch out for Diamond , one of the most rude employees in the store . What a staff they have here. Hopefully this help the management. I was just trying to get my order and unfortunately some items were missing and I was working with one of the employees to switch up with some of what they have. That is it . That is exactly the moment when Diamond just jumped in saying just canceled the order we don’t have anything, obviously her coworker who was helping me disagreed with her. I say something back to her : your coworker is trying to help me so I can switch up some items missing and you just jumped in saying you don’t have anything . What an employee? She doesn’t even care . Making money for the store or not she is getting pay, so how can she think about making money for the store by helping the customer switched up some items to make his order. Started arguing with me. Very 😞
Kev- keepingitreal: I’m not sure, why this location, services was moving so slow. It took me 22 minutes, just to get a classic chicken sandwich combo meal. But, my meal was on point, fresh, hot and flavorful.
Mark Parker: So much better run than the eastover location. The counter is staffed in teams to handle dinner or lunch rush. One takes your order while the other fills it. Quick and easy.
Coco Davis: I just ordered through Uber Eats & they messed up my ENTIRE ORDER!!! Do Not Order From HERE!!
Akoiju Staraj: ROACHES! This establishment is infested with roaches. I had baby roaches crawling around in my food.
20. Popeyes Louisiana Kitchen - Greater Landover
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3.4
411 reviews
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Address: 7101 Martin Luther King Jr Hwy, Greater Landover, MD 20785
Schedule: Opens soon ⋅ 10AM
Telephone: (301) 773-7354
Business type: Chicken restaurant
Louise Henson: I’ve been in the drive thru for 45 minutes waiting. The two cars in front of me drove off. We were all told “we will be right with you”. It leaves the impression your workers are not wanting to work. This is inexcusable.To add insult to injury, my chicken was cold and dried out like it had been in a warmer all day. After an hour of being in the drive thru and I was told they were preparing peoples food; I expected hot fresh chicken. A total of 10 cars left while I was in line 2 in front of me and 8 behind me. There were 2 employees sitting in the dining area.
Mignon Jones: On the day I visited, I went thru the drive thru line. Paid $51.00 for 16 piece meal. When I got home, there were only 10 pieces in the box. Returned to store , and was given 6 pieces. Called store 14 times to tell them about order mix up & never answered the phone.
Aleece Palmer: My credit card was stolen by an employee here at the window. After reporting to corporate no one had the decency to investigate or give me a call. Will never return. As pictures display also dirty inside.
JAMES PERSON: Worker picking up food off floor. Without changing gloves begin fixing a chicken sandwich. Avoid this Popeye.
Kenneth Ellis: I waited 45 minutes for a chicken sandwich, the staff was rude and unresponsive. Aesthetically this place seemed unsanitary. Needs new management or needs to be shut down.
Kristen Buchanan: Absolutely horrible. They close at 10. I got there at 9:10pm and was told they weren’t “dropping” anymore food into the fryers so they didn’t have chicken tenders, they didn’t have fries and they didn’t have spicy chicken sandwich. What kind of establishment refuses to make food when they don’t close for another 45min!?! Absolutely ridiculous, and I will never be back.
Kim Anderson: Good I order the new $5.00 box the Macaroni & Cheese I give an ok but not a favorite it will probably have you thirsty for water I will stick to the Red Beans and Rice plus looks like they just give you one scoop bowl not even full
