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1. Planet Fitness
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
596 reviews
Address: 3200 Pennsylvania Ave. SE, Washington, DC 20020
Schedule: Open 24 hours
Telephone: (202) 860-1122
Business type: Gym
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Planet Fitness: what do users think?
Honor Savoy: The gym is very clean. The tanning beds are excellent. There is ALWAYS someone at the from desk happy to assist you as soon as you walk in the door. I joined this location because of Nina. She took so much time explaining every aspect of membership to me. She was very pleasant, polite and helpful. She is an excellent representation of the Planet Fitness Brand.
Response: We’re so glad to hear that you’ve been having such a stellar experience at our Planet! We try our best to provide a Cleansiderate, fun, and welcoming environment to all of our members and it sounds like we’ve hit that mark for you! Thanks so much for your review. If you need any gear, check out our store: pfstore.com, and be sure to download our app to scan the QR codes on our machines so you can see how to use them safely and effectively: https://planetfitness.app.link/download
Eric Cottner: The best location I have visited thus far around the DMV. Convenient location and parking. Great staff and clean facilities. Well maintained and newer equipment. Never an issue with overcrowding or unavailable machines/equipment. There is an abundance of space and areas if you need to socially distance or simply free style your own routine. Even the clients are respectful of time and the occupancy of areas. As a black card member and frequent traveler I have utilized PF locations across the U.S. and this is one of my personal favorites. Much appreciation to the staff and community!
Response: Thank you so much for the detailed review, Eric! We can't wait to see you again soon. If you want to find even more great things from our Planet, please check out our App and Gear Store! You can find those, here: https://planetfitness.app.link/download And, here: pfstore.com
Rashidah Hardy: I love this location. Its always clean. Lots of machines to choose from. The staff is very friendly and always there to assist you. Parking lot is well lit at night. Also I always see a MPD car sitting in the parking lot so I feel safe coming in and out alone at dark hours. I love the hydro beds! Nothing like getting a good workout in then a massage. Kennedy has to be my favorite employee there he is so patient, informative and professional. Also the people that come to workout out here have a chill, friendly vibe that I have encountered. I’m happy I found my new gym!
Response: Thanks for being part of our Judgement Free Zone! And thanks for the five stars! Awesome members like you are the reason we do what we do. Have a great day, and we'll see you around our Planet!
Meemee 81: The staff is awesome. They always greet you with a warm welcome and tell you to “have a good workout!” It’s super motivating. The gym is clean and they are actually constantly cleaning while you are working out. This helps to ease my anxiety about germs They also enforce the mask mandates lowering the risk of CoVid exposure. Also it’s 5 mins from my home. 10 out of 10!
Response: Our clean and convenient club always has your back, and we can't wait to see what your fitness journey has in store for you, Meemee! Keep up the awesome work out there!
Elizabeth Herbert: I transferred my PF membership to the Penn Branch location in October & I absolutely love it! It’s huge, there’s a lot of new equipment and it’s never overly crowded. They have a free parking lot with tons of spaces & the gym is always super clean — inside & out. The staff & members are also really respectful & friendly! They’re mindful of covid procedures (wearing masks, socially distancing, etc.), there are sanitizing stations all over the facility & the members are fully vaccinated. I always have a great workout whenever I go & I’ve recommended this location to my friends! One of the best PF’s I’ve been to.
Response: We're glad to provide you with lots of great equipment and friendly customer service at our clean gym, Elizabeth! Thanks for sharing your experience at our Planet. If you need any new gym gear, check out our online store: pfstore.com and download our app for a smooth check-in experience: https://planetfitness.app.link/download
Trestan L. McCloud: I have had an overall well experience with the staff and guests at this planet fitness. However I was heavily harassed by my general manager and targeted multiple times in an attempt to have me lose my job which was eventually proven truthful as several current employees have sent text messages stating that Ms. Tasha has been telling everyone that would listen that she was “tired of being nice” to me etc. Overall my feelings are truly hurt because I really enjoyed my time with planet fitness and would have given anything for my time to have ended on better terms
Response: Thanks for being part of our Judgement Free Zone! And thanks for the five stars! Awesome members like you are the reason we do what we do. Have a great day, and we'll see you around our Planet!
Nikkia Watson: Love it here. Everyone is always so friendly..New and old employees. They make you feel excited to workout here. It’s always clean all the equipment is always in place, you don’t have to search for dumbbells!!!
Response: Thank you so much for this, Nikkia! Our staff strives to bring our members a clean, engaging, and friendly gym experience. Please download the PF mobile app to check our training schedules, amenities, and so much more. We thank you again for making us your trusted fitness partner! https://planetfitness.app.link/download
Marcus Brady: This is a convenient location for me so that’s one of the reasons why I canceled my membership with another gym. Since I’ve been a black card membership, I have received VIP customer service from the staff, clean and safe atmosphere, working and available equipment, and a relaxing massage chair after my workout. I want to personally thank Nina, Tim, Leandre, and Trestan for always greeting me at the door and making me feel like a valued customer. Keep up the good work! Overall, this Planet Fitness is the place to BE.
Response: Hey Marcus! Thank you for your kind words! Our staff strives to give our members a legendary experience by creating an atmosphere that is welcoming, friendly, and clean to help them feel comfortable along their fitness journey. We are delighted to see you are enjoying the amenities we offer such as our massage chairs as we want to provide great ways for members to relax after their workouts. We also love to see you are enjoying everything we offer with our Black Card membership as we aim to give our members awesome benefits. It is a joy to welcome you every time you come to our club and if you need anything don't hesitate to give us a call!
2. Planet Fitness
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1103 reviews
Address: 1406 Okie St NE, Washington, DC 20002
Schedule: Open 24 hours
Telephone: (202) 768-8300
Business type: Gym
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Planet Fitness: what do users think?
J Peter Loftus: I’ve been working out at planet fitness in ivy city since 2015. The facilities are always clean and professionally managed. The staff are friendly and courteous people. There are always options even if the free weights and smith machines are taken so no excuses. Once you figure out the best time for your workout it is easier to set a schedule. Being open 24 hours is an advantage one must not ignore.Many times I have had a burst of energy at 3am and gone to work out there.
Response: Thanks for the love! At our Planet, we are committed to providing our members with a legendary fitness experience. We hope to see you at our gym again soon!
Lexie Rock: Very friendly staff and clean Planet Fitness! Javon is the best. Recommend parking in the garage. It’s free if you validate your ticket before leaving (if you’re there under 90 minutes you don’t need to validate). A great price for a nice gym. I used the hydrobeds as well. They’re awesome for post workout. The lockers also have locks attached to them which is nice. Pro tip: put in your phone the number and code of the locker you picked. The gym is on the second floor but they have an elevator if you need it. There’s also a bike rack right outside of the door and metered street parking.
Response: Hi there, Lexie! We're so glad to hear that you've been enjoying your time at our Planet! We try our best to provide a Cleansiderate atmosphere so everyone can feel comfortable hitting their fitness goals with us. Thanks for your review, and great ideas with those tips! If you need any new gear, check out our online store (pfstore.com), and don't forget to download our app for the simplest check-in process! https://planetfitness.app.link/download
Erica Phillips, M.A., Resident in Counseling: The facilities are clean. It’s very easy to get in and out to use equipment without any major waits. The staff always greets you with a smile and a hello which is such positive energy to get you motivated for your workout. The lockers come with built in locks that you enter a code to use, so no bother carrying around bulky locks anymore. If you are forgetful put the code in your phone! While I’ve had no need to use the shower area since I live so close, I would not hesitate to use them if I needed to as they are always clean. I have Black Card membership and the hydro waterbed massage is always great after a workout. I would just recommend that they add the stretching cage to the facility.
Gisselle Ramirez Orozco: I like that the place is very organized, has clean installations, respects the covid protocols, the restrooms and lockers work very well. You have a lot of variety to do a workout with the machines, and finally, the staff is kind and patient. Additionally, you have the hydromassage, which is amazingly relaxing. I definitely would recommend having the membership and joining this gym!
Response: We're glad to hear that you're enjoying our club, Gisselle. Thank you for your review!
Vlad Z: I worked out here while visiting DC (from NY) and this Is the best planet fitness I’ve ever visited. Plenty machines all on one floor, huge space, lots of light, great staff.
Jeremy Albrecht: Not bad. Cant make too many complaints about a gym that only costs 20 something a month. I have only been twice, but it is about what I expected. The temp is a tad hot in there on sunny days but all else is wonderful.
Response: Thank you for the feedback! We're happy to hear that you are enjoying your time with us so far, and we're excited to see more of your journey. Keep up the awesome work!
3. Planet Fitness
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
892 reviews
Address: 5001 Indian Head Hwy, Oxon Hill, MD 20745
Schedule: Open ⋅ Closes 11PM
Telephone: (240) 685-1501
Business type: Gym
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Planet Fitness: what do users think?
Deacon McCleary: This use to be the best gym in Md. but now its just plain disgusting. If i could give it no stars, I would. Very unclean. Showers smell badly. Most of the equipment is broken. Lockers are inoperable. Equipment not being stored and trash everywhere. This place is in keeping with the dramatic urban changes in the PG area and embracing it sadly. Very unsafe.
Response: Hey, Deacon. Thanks for reaching out and bringing this concern to our attention. Our recommendation would be to speak with a member of staff directly about this upkeep concern. We are always willing to listen to helpful feedback.
Sunny Daisy: I really do like the convenience of the location and modernized equipment. To me, I do get a return in my investment dollars. Just a few things that could use improvement - just be conscious of members and their sensitivities to cleaning agents. While I take NO issue with staff disinfecting machines/cleaning gym area, sometimes the smell of the cleaning agent can be a bit strong and irritate my nose/throat. Also, I do understand the growing decriminalization of "weed", but it would be nice if a "smell" check was done. It is a bit uncomfortable to work out, while smelling such a foul stench. Besides that, the staff are generally nice, friendly, welcoming, and helpful. The presentation/condition of the bathroom (ladies) has improved for the better.
Response: Thanks for your review, Sunny! We take our promise to keep our facilities sparkling clean seriously, and pride ourselves on our friendly, knowledgeable staff and our wide array of equipment to help our members reach every fitness goal. We appreciate getting your feedback, and we'll be sure to use it to improve our Planet!
Willie Forman Jr: This is one of the best gyms I’ve been to! There is a big variety of equipment and it’s all easy to use! It is clean, friendly, and I appreciate the judgment free zone! I highly recommend Planet Fitness to everyone!
Response: We appreciate your recommendation, Willie, and we're happy to have the opportunity to make your fitness experience an amazing one! Thank you for being a a part of our PF family!
Daryl Tidwell: I go to this gym because it’s convenient. My issues are that there are several broken machines in the gym, ellipticals without cupholders and multiple lockers in the locker room with non-working locks. There is at least one machine that has been broken since I joined in June of 2021. Out of five stair steppers only two of them were operational this past Saturday. That’s very frustrating. Oftentimes I go to another location in Alexandria or the surrounding area just to get a better experience.
Response: Hi Daryl. Thanks for reaching out and bringing this concern to our attention. We never want any of our members to have a poor experience at our Planet! Here at our Planet, we want our members to have a great workout experience. We recommend speaking to a club manager about any issues concerning the upkeep and maintenance of your club. Please don't hesitate to contact us, if you have any questions, comments, or concerns.
Aminah Imani: Clean. Professional staff. Up to date lockers and operable equipment. I have no complaints with this gym. Keep up the great work!
Response: We are proud to serve you in a clean and friendly environment, Aminah! We love to hear when our staff goes above-and-beyond to cultivate a welcoming environment for our members. Thanks for being a member of our Planet!
Jamal Morris: Men Bathrooms are not cleaned very often and smell of urine and both wall urinals have been out of service for months many lockers are not operational lockers and now losing its 24hr status
Response: Hey Jamal, we are disheartened to hear of the experience that you have had at our club. This is certainly not the five star customer service that we strive to provide to all of our members. Please feel free to bring these concerns to the club manager's attention so that they can be addressed.
Tiara Davis: The location recently received all new equipment. The staff is always friendly and helpful and the refrigerators are always filled with products.
Response: We always have your back, Tiara! Thank you for being a wonderful part of our PF family!
4. Planet Fitness
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
609 reviews
Address: 6302 Central Ave, Seat Pleasant, MD 20743
Schedule: Open 24 hours
Telephone: (240) 532-8800
Business type: Gym
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Planet Fitness: what do users think?
Lacey Thornton: Dominique is one of the best employees at this Seat Pleasant Planet Fitness location! He deserves ALL the stars for great customer service and being a walking motivation! Dominique is consistently friendly, answers questions thoroughly and provides helpful fitness tips whenever I ask. I have lost at least 15 pounds this season just from his helpful tips alone! He is definitely a walking motivation as evident in his fitness and nutrition knowledge and evident practice. I recommend everyone I know to this location simply because of Dominique. His positive energy is infectious and I sincerely appreciate his professionalism. Big thanks Dominique, wishing you all the best!
Response: Hi Lacey, Thanks for the five-star feedback! It's great to hear you're enjoying life in our Judgement Free Zone! Feedback like this truly inspires us to continue creating an even better experience for our members! Also, If you ever want to take your fitness journey to the next level, we recommend trying out our PF app! There are TONS of workouts, Touchless Check-In, access to our Crowd Meter, and a lot of other super cool features. You can download our PF App here: https://planetfitness.app.link/download. We hope this helps!
James Rice: I love this location, 4 minute drive from my house. But I must say…… this no longer being 24/7 is a problem for me. I enjoy going to the gym between 2-4am. Friday-Saturday-Sunday nights around 7-8pm love it, no one is there so I can workout without my anxiety being all over due to the crowd of people. Sssooo what am i supposed to do now. 😒😒 and the overnight staff was AWESOME… you get five stars for the staff…. HOWEVER we are going to need our 24/7 back.
Response: Hey there, James, we appreciate the kind words! We always strive to create an encouraging environment for all of our members and guests to reach their highest potential. We understand the convenience of a 24-hour facility. We look forward to seeing you at a time that works for you! We'll post the latest news and any updates on hours of operation on the PF website, so please stay tuned for updates: planetfitness.com/gyms/seat-pleasant-md. Thank you!
Tashjai S: My review is less about the gym and more about the employees! Dominique is the main reason why I come back to this gym. The gym isn’t my closest gym but I travel here for him specifically. He is alway professional and fun and is always willing to help in anyway possible. He genuinely cares about the well-being of everyone in the gym and treats everyone as family. 1 star off only because all of the staff doesn’t exemplify this great service.
Response: Hi there! We appreciate the awesome insight! If you are looking to take your fitness journey to the next level, search no further! Here's a link you can use to check out our PF: https://planetfitness.app.link/download. There are TONS of workouts, Touchless Check-In, access to our Crowd Meter, and a lot of other super cool features. We can't wait to see you soon!
OfficialAaliyah: I am giving this location a 5 star because of the great employees. Everyone in there is so nice, pleasant and helpful especially Dominique, like must people I had no idea what I was doing but he was so helpful and showed me the correct way to use the equipment. If your liking for a gym to goto with pleasant people this is your location
Response: We're so happy to hear that you've been enjoying your time at our Planet! We try our best to provide a Cleansiderate, friendly, and welcoming environment with top-tier customer service and it sounds like we've hit that mark for you! Thanks so much for your review! If you need any new gear, check out our store: pfstore.com, and be sure to track your progress through our app: https://planetfitness.app.link/download
Ronece Turner: Having to find a gym that follows covid protocols well and has great customer service is hard these days. When I first came to this location, I was a little skeptical due to previous experiences. However, the warm welcome from Dommo has been a pleasure. From the encouragement as he walks by and the mannerism when greeted, I was truly pleased with my experience. Dommo is amazing at what he does and you can tell he really cares to make a warm welcome to customers coming in!
Response: We’re so glad to hear that you’ve been having such a stellar experience at our Planet! We try our best to provide a Cleansiderate, fun, and welcoming environment to all of our members and it sounds like we’ve hit that mark for you! Thanks so much for your review. If you need any gear, check out our store: pfstore.com, and be sure to download our app to scan the QR codes on our machines so you can see how to use them safely and effectively: https://planetfitness.app.link/download
Lisa Jeffrey: Dominique is awesome. The fitness center is always clean and machines are available. But Dominique customer service is what stands out the most.
Response: That means a lot to us, Lisa! It's always a pleasure to hear when our fantastic staff leave a lasting impression on our members and visitors. Thank you very much for sharing the PF love! 👍
Chasity Barbett: I enjoying coming to this PF due to the amazing atmosphere, friendly staff (Dominique), cleanliness and equipment availability. Everyone is always very friendly and willing to assist with questions if needed.
Response: We're so happy that you've been enjoying your time at our Planet! We try our best to provide worthwhile amenities and top-tier customer service at a low and accessible cost, and it sounds like we've hit that mark! Thanks so much for reaching out with this review. If you need any gear, check out what we have to offer on our store: pfstore.com, and be sure to track your progress on our app: https://planetfitness.app.link/download
Shana Caldwell: If I could give this location 0 stars, I would but I’m only giving them (2) stars for the (2) employees who actually provide great customer service and welcomes members with a smile and friendly conversation. The (2) employees that I am referring to are Lyndell (I think pronounced like “Lonnell”) and there is a black female (who usually wears a scarf wrap) who works the overnight shift that has a very upbeat, pleasant attitude every time that she is there. The energy and vibe of the gym is always different when those particular staff members are there. Unfortunately, the customer service has gone downhill lately. I completed a club survey specifically detailing my concerns about some of the other overnight/early morning staff members who are very careless and inattentive yet they have not been addressed by the owner or management. This isn’t my home gym but I started going to this location once the gyms in the DMV area reopened back in June due to it being much more spacious and having a larger variety of equipment/machines(one of the perks for being a black card member is that you can visit and use the different locations in the area). However, I noticed that they don’t have a full time cleaning staff and you only see one or two employees cleaning every now and then. I do notice a difference in the women’s restroom/locker room when Lyndell is there. He actually does the cleaning when it really isn’t his responsibility whenever he is there. The facility smells better and appears much cleaner when he is there. Other than that, expect broken alcohol bottle glass and empty fast food containers all over the parking spaces (outside of the gym is FILTHY)and to see other employees who work the overnight/early morning shift not to clean at all, but spend most of their time on their cell phones or watching boxing videos on the computer. I have proof with a photo. There is also one employee ( a light complexed black male) who works the 4-5AM shift, that has a serious bad attitude and either sleeps in the side room as you enter the facility and bypass the front desk or he feels as though his cell phone is more important than him doing his job and being more attentive and alert as of who is coming in and out of the gym. The only thing that he does is refill the cleaning solution bottles. Until all of these issues get resolved, I plan not to return to this location or recommend it to anyone.
Response: Hi Shana, thank you for your feedback. Cleanliness is important to us for the health, comfort and safety of our members, and we always want you to experience great customer service. Although we do not own or control the parking lots, we encourage you to reach out to the manager so they may address any concerns you have about the gym's upkeep. We appreciate you taking the time to share your experience with us.
5. Planet Fitness
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
687 reviews
Address: 1100 Wayne Ave, Silver Spring, MD 20910
Schedule: Open ⋅ Closes 11PM
Telephone: (240) 398-3570
Business type: Gym
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Planet Fitness: what do users think?
destine freeman: Only went once so far on a not so busy time. Ease of access to machines/equipment (which they have a lot of). Different options to choose from depending on what you want to work. Transferred from the one at PG MALL. Seamless change of clubs. Nice staff. I like the upstairs downstairs set up. Literally was able to get a last pump of the chest press right next to the door which is lit to me.
Response: Thank you so much for this, Destine! Our staff strives to bring our members a clean, engaging, and friendly gym experience. Please download the PF mobile app to check our training schedules, amenities, and so much more. We thank you again for making us your trusted fitness partner! https://planetfitness.app.link/download
Ayanna Free: I had to reduce this review from 4 stars to 1 star. After several months of the Black Card Spa amenities not being repaired, and recent hours being reduced, my review changed. I started going to this location because of the convenience in distance to my home and the general policy of planet fitness to be a 24 hour accessible location. I try to get my workout in in the wee hours of the morning so that I can be available during the day but recently this location reduced its hours and is closed between 11 PM and 5AM. I probably will not return to this location until some improvements are made.
Response: Thanks for being part of our Judgement Free Zone! And thanks for the five stars! Awesome members like you are the reason we do what we do. Have a great day, and we'll see you around our Planet!
Fatima Doye: Great location , clean , kind stuff but… members are not too kind so many people sitting on the machines playing on their phone and they don’t use or let you use the equipments ..
Response: It's our pleasure to provide you with a clean and well-equipped gym, Fatima! Thanks for the review.
Ana Martins: Great Gym, but there are only 2 available bikes to use. One has an “out of service sign” for months and the other one the handle bar is too wiggly to ride. I already talk to their staff but it seems like no problem will be solved after.
Response: Hi, Ana! Your feedback is always appreciated and taken seriously, and you can be sure we're eager to follow up and ensure a safe and productive workout experience for you. However, if you should have any questions or concerns in the meantime, please don't hesitate to reach out to the club's management at your convenience. Thank you!
Samuel Geoghegan: The things I enjoyed most were the hours and the quantity of equipment and stations. Unless it was a very specific machine, such as the assisted pull up machine or the leg raise stand, there was always at minimum 2 of each machine or station. At peak, it may have been harder to find an available station but fortunately the gym is open 24/7 so there is the opportunity to go at another time, provided your schedule can accommodate it.
Response: Thanks for the love! At our Planet, we are committed to providing our members with a legendary fitness experience. We hope to see you at our gym again soon!
Anonymous Neighbor: Went to planet fitness for the second time and you definitely get the quality you pay for. Overall not a bag gym but plenty gym members sitting down on machines they aren’t even using. The upstairs part of it also people hogging the machines without using them.
Response: We appreciate your feedback! If there's ever anything else about our Planet that you believe we can improve on to provide an even greater fitness experience, you can always feel free to let us know as well. Your satisfaction is very important to us! 👍
Chris Morgan: Nice spot, a smaller space but they use it efficiently. The second floor has these great windows in the "360 training" area. It was a very pleasant place to workout.
Response: It's great to hear that! We're glad to be your choice of destination on your fitness journey, and we're with you every step of the way! 👍
6. Planet Fitness
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
40 reviews
Address: 1301 S Joyce St, Arlington, VA 22202
Schedule: Open 24 hours
Telephone: (571) 800-0026
Business type: Gym
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Planet Fitness: what do users think?
Cj Kiernan: It’s open and awesome! Update: staff have been super helpful and friendly. Also black card facilities (tanning bed and massage chairs) are amazing. Update 2: if you’re into free weights you may be disappointed, they do have 11 benches, 4 smith machine, dumbbells that go up to 75, and a decline bench, but no place to do squats deadlifts, cleans, or freestanding benches unless you want to use the smith machines. Plenty of 45s to go around for the smith machines though and they do have a leg press… so don’t skip leg day.
luvely me: The staff is so friendly! Judgment free environment! No seriously.. no one is hounding you to join, or "help" with equipment unless you ask. You only have 30 minutes to work out? They have and actual area to get a total work out. Get in and get out! Love it here. So happy they came to Arlington!
Tracy Miller: I absolutely love this fitness center! I have to give a special shout out to Noa, who greets me by name with a smile every time I come in. She answered my questions and showed me around when I was getting used to my new membership. She still reminds me to let he know if I need anything. The gym is spotless, which is important during these crazy Covid times. Great staff - Great Facilities - I look forward to my workouts. I highly recommend PF, Pentagon City!
Marquez Kincade: Although a very nice facility; I felt discriminated and profiled. Today, a young lady approached me while on the elliptical, "I have a problem with your shirt, it shows too much chest!" My shirt was a basic tank not a muscle/stringer tee. At this time I had my weighted belt on, which bunch up my shirt. The approach alone could have been better, simply asking me to adjust my shirt and belt would of been appropriate. My response, was "I will just leave and cancel my membership." As I walked to the locker room to gather my items, a young white girl on the stairmaster dressed in high-waisted upper thigh length shorts and a crop/sport bra was working out. Another lady with tight leggings displaying her "lady print" walked around. I understand policies, yet allow your policies to be universal and applied to everyone.
David Logan: Fine unless you need to drive there and can only park for 1hr free but can you do a full workout in under an hr? Don’t forget you need to park about 10 min away so subtract 15 min from your workout. Fine for once I am beginning and starting to get in shape again…once in shape I need 90 min minimum…guess I’ll move to golds gym or a different location…lame….I guess the good news is the gym will never be too busy for long…I guess it is on purpose for a faster rotation?
bill m: Great start to a new operation Update 8 Apr 2022...still impressed. 1 of 50+ that I will visit and rate over the next couple months: Overall: 5 of 5 Customer Service: was front desk welcoming and offer greeting coming/going, if able. Were they helpful when asked. Was their attitude generally positive. 5/5 Cleanliness / neatness (windows, floors, equipment, bathrooms): 5/5 Paper towels / sprays / bathrooms stocked: 5/5 Equipment availability / maintenance / quality: 5/5
Aaron Moore: Nice, but no masks is a problem - please implement a mask requirement! Very nice machines, all very clean - although a few too many machines and very little open space. Minus 2 stars for no masking.
aquiles fuentes: Discrimination !!! I needed to use the bathroom and told me. No I proceeded as the manager quickly stopped me as she was security had 4 employees surrounded I told her that I am a member showed her the barcode and asked if she can please provide me with a mask and still asked me to leave terrible customer service
Milla Time: Love this gym!! Hydromassages are a dream come true after a workout. I love the location, so beautiful in Virginia.
Grace Davis: After going around 6pm, I was disappointed by how small it was. It’s great if you’re going during off times, but I can’t add an extra hour to my workout waiting for machines.
7. Planet Fitness
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
768 reviews
Address: 4620 Kenmore Ave, Alexandria, VA 22304
Schedule: Open 24 hours
Telephone: (703) 212-0123
Business type: Gym
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Planet Fitness: what do users think?
Gracyn: On 3/28/22, I attended the New Member Orientation class at 11am. When I arrived, I waited about 10 min for the instructor, whose name I later found out to be Pierre Williams. The ‘class’ itself is 30min long, and already 1/3 of it was wasted waiting. I would’ve let it go if it weren’t for what happened after. When I met Pierre, he immediately started grilling me as to why I wasn’t able to make it to the previous classes (that I cancelled within a timely manner; my scheduling conflicts are none of his business). He stated that he doesn’t like when people waste his time…okay. He begins the orientation by telling me that making the decision to come to the gym is not an easy decision and that working out is hard and you have to be determined and push yourself, so he needs to know my ‘why.’ I told him that I’m interested in attending classes because it would make it easier for me to incorporate working out into my routine. He keeps telling me that “inspirational” motivational speech that I felt was unnecessary at the time, especially when I don’t even know what the focus of each class is. When I signed up for this class, I was expecting to be ORIENTED to the gym as a new member who is interested in attending classes. Mr. Williams just kept grilling me on my ‘why,’ I guess because he wasn’t satisfied with my answer, and it made me feel very uncomfortable and like I wasn’t proving to him that I even belong at the gym. I told him that the manner in which he was speaking and the topic is making me uncomfortable and that he should dial it back because he could easily scare someone away. He spent almost 10 minutes on this topic. Now, 2/3 of this orientation has passed and I still don’t know what each class is about or where the lockers are or what the sanitation policy is. I asked him 3 times to orient me to the gym, and he refused. I couldn’t take it anymore and went to the front desk to get the answers to my questions that he refused to answer. The woman at the desk, Mikayla, was very nice and informative. Apparently, Mr. Williams is the only trainer at this facility. At one point in the “class,” Mr. Williams told me that this location is the worst in the entire franchise and it’s only redeemable because of the training services that HE offers. With this location being the worst, I have to agree. I’ve never felt more judged by anyone in the fitness industry in my entire life, and I’ve worked with several trainers in the past. So much for the ‘no judgement zone.’
Response: Hey, Gracyn. We never want our members to have a less than stellar experience. Please reach out to your club's manager about this, so they can address this properly. Thank you so much.
Millz83: This planet fitness is closer to my house, but unfortunately they just put new treadmills in and got rid of the other ones. These new treadmills feel like I’m typing in Morse Code just to get the treadmill to start. I really dislike them. They should have kept some of the older ones. Now I’ll have to drive further out to another planet fitness location. Definitely an inconvenience, but I’ve heard Kenmore is the worst location, so it can maybe only go up from here.
Response: Hey friend, we are saddened to hear this has been your experience. We understand how the treadmills may have impacted you. Thank you for informing us of the quality of equipment at our club. We strive to provide our members with the best equipment and if any equipment is not up to standards, our manager is known for placing maintenance orders fixing equipment ASAP or ordering new equipment. Please know we take equipment concerns very seriously, as our members' safety and enjoyment of equipment are most important. Please contact us at your earliest convenience and request to speak with our club manager to further discuss your equipment concerns.
Ericia Johnson: Jimmy and his staff are always kind and helpful. This location is always clean and disinfected. I always have an amazing experience every time I go to exercise.
Hidayat A: I gave three stars because all the staff is nice except from the trainer. The trainer was unprofessional, rude, and not welcoming. I am a black card member that mean I can go to any location. He was telling me, I have to transfer here to receive services . I did make a complaint on him and hopefully planet fitness take action.
Response: Hey there, Hidayat! We’re sad to hear that this has been your experience at our Planet. We try our best to always provide a Cleansiderate, friendly, and welcoming atmosphere with top-tier customer service, but sometimes, we miss that mark. Please give us a call at (703) 212-0123 to discuss your experience further with our manager. Thank you!
8. Planet Fitness
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
771 reviews
Address: 5604 Silver Hill Rd, District Heights, MD 20747
Schedule: Open 24 hours
Telephone: (301) 278-8004
Business type: Gym
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Planet Fitness: what do users think?
Thahmin Jaigirdar: Great Gym! Darrell does a great job of cleaning the gym and taking care of us. Overall very friendly staff and great place to workout! Never had any issues with finding equipment or anything being disorganized messy or dirty.
Response: Our friendly staff always has your back, Thahim! Thank you for being a wonderful part of our PF family!
Michael Overton Sr: The best thing about the gym to me is how clean the employees keep everything. They are always cleaning and mopping the entire gym.The trainer is awesome and he knows his stuff.I wouldn’t go anywhere else to workout.
Response: Thanks for the love! At our Planet, we are committed to providing our members with a legendary fitness experience. We hope to see you at our gym again soon!
Nineeka Dukes: The staff, the cleanliness, the classes/trainer and the fact that the results are measured and celebrated! They truly care, are always super friendly, professional and ready to help.
Krsi Semloh: Darrell is the best! He keeps the gym spotless! He always has a cheerful disposition@
Response: It's awesome to hear Darrell has made your experience with us a great one, friend! Creating a clean and positive environment is always a priority for us. We appreciate you leaving a 5-star review and look forward to seeing you again soon!
tonia p: Positive: ProfessionalismPlanet fitness is the way to go in District Heights always clean literally no judgment free zone
Response: Thanks for the love! At our Planet, we are committed to providing our members with a legendary fitness experience. We hope to see you at our gym again soon!
9. Planet Fitness
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
544 reviews
Address: 12746 Old Fort Rd, Fort Washington, MD 20744
Schedule: Open 24 hours
Telephone: (301) 292-9000
Business type: Gym
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Planet Fitness: what do users think?
Betty Entzminger: Wonderful. Every new Planet Fitness I go to takes me higher and higher. The Customer Service was amazing this morning and the clients really work out hard. Great experience on Indian Head Planet Fitness.
Ann Fig: Very friendly atmosphere, especially the people who work there. The equipment is great. I could use the bench press without being attached to the sides bar (they don’t have the attachment-free bench press), but besides that, it’s being a good experience.
Response: Hey, Ann. Thanks for reaching out. Our recommendation would be to speak with a member of staff directly about this suggestion related to equipment We are always willing to listen to helpful feedback.
Robert Tennis: Pros: - $10 a month - everything you need for a workout is here. Dumbells, cables, machines. Plenty of treadmills. - Friendly staff. - worth the cost by far! Cons: - Bring your own music, unless you like crass rap music - no free bar bench, but there are the assisted kind and they work fine. - no 5lb plates, so hope you like going up on your prs 20 lbs at a time.
Response: Robert, we're so glad you're enjoying our Planet! Thanks for making us part of your fitness journey. To get the most out of your membership, we recommend downloading our app! There are tons of extras such as hours, crowd meter, and touchless check-In: https://planetfitness.app.link/download
REAPR24: I tend to go in the early morning (before 7) and late at night (after midnight) to beat the crowd. I find all of the staff to be extremely knowledgeable, helpful and quite encouraging. By far my favorite PF to go to in the area.
Response: Hey! We’re glad that you’ve been enjoying your time at our Planet! We try our best to provide a fun, Cleansiderate, and welcoming environment for our members and it sounds like we’ve done just that! Thanks so much for reaching out to us with this review! If you need any new gear, check out our store: pfstore.com, and be sure to download our app to stay up-to-date on things happening at your home club: https://planetfitness.app.link/download
Ashley Mason: Awesome staff. Facility is always clean. Best management I’ve seen at a Planet Fitness!
Response: Hey Ashley! Thank you for taking the time to share with us your thoughts. We are happy to hear that you are enjoying our friendly club staff's stellar customer service and clean facility. We hope to continue to provide you with five star experiences in the future.
10. Planet Fitness
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
660 reviews
Address: 3500 East-West Hwy #1120, Hyattsville, MD 20782
Schedule: Open ⋅ Closes 11PM
Telephone: (301) 853-2222
Business type: Gym
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Planet Fitness: what do users think?
Jaquie Menjivar: After the remodeling, this place has been a good environment to workout. They have a great variety of machines and the hydroMassage was amazing. It’s best to go before 3 pm or after 8 pm. The Staff was so helpful with getting the pass for my guest through the app and answered all the questions very kindly.
AH Farhan: Crowded in evening times, you have to wait couple of minutes to use a machine or other equipment. Also, they need to have a scale for weight check. They still deserve five stars because it is clean and the staff is super nice.
Jose Bates: This is a great store to pick up some new running shoes. The staff are super helpful. They have a treadmill set up to film your stride.
Segid Brhane: The best! The price, the instruments, the receptionist, the timing...all in all it stimulates you to come again and again and give time for yourself as the motto of the place says... it seems as if you own it, and belong to it always... I love it...and recommend for those who love themselves enough to give time to themselves!
Ana Treminio: Very clean good location the only problem that they offer classes with the personal trainer for free but the only problem is that he is never on time if you register it is because you want the class this is not the first time happened.
11. Planet Fitness
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
896 reviews
Address: 11130 New Hampshire Ave, Silver Spring, MD 20904
Schedule: Open 24 hours
Telephone: (240) 670-4600
Business type: Gym
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Planet Fitness: what do users think?
Deirdra Peyton: The gym itself is cool. I’m glad they recently updated the equipment. However the only downside is that sometimes people hog the machines by using them to browse their phones. This hinders those of us who are serious about working out from really getting it in at the gym. If the gym attendants who work there could make the people who aren’t using the machines and just chilling on them move to another one so someone who actually wants to use it would be nice…
Response: We are so happy you're enjoying your experience with us. If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team!
Jeni Blessman: Positive: Professionalism, QualityWe have been so pleasantly surprised by the quality & quantity of equipment at Planet Fitness in Silver Spring. Also, it’s very affordable and easy access as they’re open 24 hours a day. We often work very late and it’s a very nice option to be able to go work out after 11 o’clock at night ‼️
Lenora Diggs: Back to the Gym today! Normally go to Greenbelt. Relocated went to Silver Spring location; the Gym has plenty of equipment. The hydromassage was nice and therapeutic after months of not working out. The Staff was very accommodating & helpful. Danielle & another young lady were friendly. There was a young man, who I neglected to ask his name, also offered great service.
Response: Thank you so much for the review! We are so happy to have great members such as yourself! We can't wait to see you again. If you want to find even more great things from our Planet, please check out our App and our Gear Store! You can find those, here: https://planetfitness.app.link/download And, here: pfstore.com
Ra Ferguson: Whoever works the night shift is extremely unprofessional. I have the basic pf fitness membership and I was 30 mins from home and had to use the restroom. I saw the gym on the way and thought it would be okay to use the restroom. The girl had a major attitude as she sat on top of the desk kicking her legs back and forth like a kid on a swing. She refused to even let me scan my phone which by the way would scan my information. But, she simply said “if you don’t have the black card, then there is no point.” Her reason was that “people steal.” So I offered her my phone. But she just kept kicking her feet like a non responsive redundant humanoid. 😭
Response: Hey there. Thank you for sharing your recent experience with us. We only want our members to feel comfortable while using our facilities, and we’re saddened to hear about your experience with our staff. Please stop by our front desk to request to speak to our manager directly, so we can hear more about your time at our Planet. Thank you!
Big Joe: People who Join Planet Fitness (PF) in the White Oak area of Silver Spring Maryland will find themselves in BAD company. But in this case, BAD is good because it stands for the morning staff of Brenda, Aaron, and Daniela, Team BAD, which is good! The three of them are extremely meticulous and consistent in cleaning equipment, restoring items like straps and free weights to their proper place on the racks, and keeping the gym functioning in tip top shape. They are very cordial and articulate when interacting with customers and are exceptional representatives of the PF enterprise. Thanks Team BAD for making PF so good. I hope manager Kevin and other PF officials realize how fortunate they are to have such high caliber front line workers on their team.
Response: Thank you for your review, Big Joe! We take our promise to keep our facilities sparkling clean seriously, and pride ourselves on our friendly, knowledgeable staff and our wide array of equipment to help our members reach every fitness goal! Thank you for being a part of what makes our PF so lovable! Happy to hear that Daniella and Aaron are exceptional examples of this attitude!
Kaya Naiwi: I love it. There’s always a good amount of people which oddly enough helps motivate me to work out harder. The staff are very nice and helpful. Highly recommend.
Response: We love that you're loving our gym, Kaya! Thanks for choosing Planet Fitness to be part of your fitness journey.
Hanna Maloney: The dirtiest PF I have ever been to. I don’t even think they have staff that cleans this place there was trash laying everywhere and large accumulations of dirt and dust. Terrible air flow since the weight room is all downstairs, no fans so it gets extremely hot and smelly.
Response: Hey Hanna, we are saddened to hear this has been your experience. We understand how the lack of cleanliness and temperature in the club may have impacted you. This certainly isn't the way we want our members to feel. We always want our members to be able to gym confidently and comfortably! From the front door to the back of our Judgement Free Zone, we always strive to keep our Planet clean and comfortable for the safety and satisfaction of our PF family! We kindly ask that you request to speak with our club manager as soon as is convenient for you, as they will be able to most effectively address any cleanliness and temperature concerns you have with our club.
12. Planet Fitness
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
646 reviews
Address: 5960 Richmond Hwy, Alexandria, VA 22303
Schedule: Open 24 hours
Telephone: (703) 960-5678
Business type: Gym
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Planet Fitness: what do users think?
Rob Ercoli: Gym and locker rooms are clean. Lots of machines out of service. Machines are also poorly organized, and many have rust. Massage chair was nice, more modern than my home gym in Naugatuck, CT. Music in club was way too loud, even wearing headphones.
Response: Thank you for your feedback, Rob! We always strive to provide our valued members with a safe and productive fitness experience, and your input is certainly appreciated as we continue to find the best ways to do so. We look forward to using this input constructively!
Courtney Flowers: One of the worst PFs ever! No wonder we’re still in a pandemic! The cleaning is not up to par at all! I’ve stared at the same patch of hair in the shower stall for weeks until I removed it myself! Disgusting! As many PFs there are in the country, you would think this should be the number 1 policy/requirement of all franchised PFs….TO KEEP THE FACILITY CLEANED!
Response: Hi, Courtney! We're disheartened to hear about this experience as we always want you to have a clean fitness facility where you can work on your journey. Please inform our local club staff about this ASAP as they would be able to take the appropriate actions moving forward.
Maranatha SOS: Great gym. Kind and caring employees. The new massage chair is everything you could want. Thank you, Planet Fitness!
Response: Hey there, we're so glad to hear that you're enjoying our Planet and achieving your health and fitness goals with us! We always strive to create an encouraging environment for all of our members and guests to reach their highest potential. Thanks so much for being a member of the PF family!
Drea Dawson: Very clean location. The staff is very friendly. Thete are people even at extremely late hours on Saturdays. I usually do morning and its slightly busy then. One suggestion is that barbells would be nice and bosu balls/tension ropes. Otherwise the people are pleasant enough. I isually come in to get my workout in and head back out. So not really social for an opinion on that. Bathrooms do have pipe leaks...seems to be a trend at all of the planet fitnesses in the area which is very weird to me.
Response: Hi, Andrea! We're glad you're having an amazing time at our Planet, and we appreciate you leaving us your suggestions and feedback. We also plan to look into your concerns, and we encourage you to reach out to the club's management at any time you may have additional questions or concerns. Thank you for being a valued member of our Planet, and have a great day!
I Petty: It’s a really nice spot, The staff are chill, and always give a friendly welcome and farewell which I find pleasant. I’ve never had a complaint that wasn’t fixed by the time I come back. 10 out of 10 would recommend.
Response: That's what we like to hear, Iyanna! It's always a pleasure to know when our fantastic staff leave a lasting impression on our members and visitors. We certainly strive to provide the most friendly and attentive service for our PF family here at our Planet! 👍
Michael Miller: The gym is suffering from water damage in multiple spots. Buckets catching water drops all over the place. A lot of the equipment is in disrepair and rusty. They are currently bribing customers for positive reviews with free drinks.
Response: Hey, Michael. Thanks for reaching out and bringing this concern to our attention. Our recommendation would be to speak with a member of staff directly about this upkeep concern. We are always willing to listen to helpful feedback.
13. Washington Sports Clubs - Columbia Heights
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
342 reviews
Address: 3100 14th St NW, Washington, DC 20010
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 986-2281
Business type: Gym
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Washington Sports Clubs - Columbia Heights: what do users think?
Kuntal Sen, MD, FACMG: My poor review is due to following reasons: My trainer left abruptly without notice. I was charged for cancelling my session with him even though it was their fault. I have disputed the credit card charge. They are infamous for wrongly charging customers and fraudulent activity. They implemented covid vaccine card policy which was nice but didn’t inform customers. I and others was treated very unprofessionally by front desk during this day.
Response: Kuntal, We're sorry to hear of your less than satisfactory experience at our Columbia Heights location. We hope you will accept our sincerest apologies. We are committed to providing a great fitness experience, and we would like to make things right. Please send us an email to Heretohelp@tsiclubs.com so that we can determine how we can provide you with a solution. We value our customers' opinions and thank you for bringing this to our attention. All the best, Here to Help Team
Conor O'Reilly: I had a personal training session with Phil and he did a great job! He taught me a lot about free weights and stretching. Now I feel more comfortable to use the more advanced equipment. They also have a pool, sauna, and basketball court. Love this place
Response: Conor, Thank you for taking a moment to leave such a positive review for our Columbia Heights location and sharing your experience with our personal trainer, Phil. We are pleased to hear you enjoyed your personal training session with him and feel more comfortable with using the equipment around the facility. If you ever need anything, please do not hesitate to reach out to HeretoHelp@tsiclubs.com. Thanks again, Here to Help Team
Terry Chasteen: I joined on a special rate, maybe it was 2018. Due to my own fault, I never used the gym ... not once. I cannot blame that on anyone else, however I would have thought with a new client in a business like this, someone would have reached out; invited me in for a tour, found out why I was paying monthly but never using the facility. No one ever contacted me for the full year that I was billed. That is not the worst part, however, Even though it was NOT in the contract, they automatically renewed my membership without my approval and not only at my original rate but almost $30/mo above. This went on for a year since I never used that credit card and it was paid monthly automatically by my bank. Only bc of sething else on the card did I notice the fraudulant charges and they were too old for my bank to recover.
Response: Terry, Thank you for reaching out regarding your experience at our Columbia Heights location. We’re always looking to make things right. We do truly appreciate the feedback as we’re always looking for ways to improve our member experience. Thanks for taking the time to leave this review and we hope you will provide us with an opportunity to do better. Please let us know if there is anything we can do for you by emailing us at Heretohelp@tsiclubs.com. All the best, Here to Help Team
Benyam Ephrem: Scheduled an InBody scan a week ago (as a non-member), came in prepped for the scan (no breakfast) at 10am - front desk said they did not have an appointment asking if I received a confirmation email (I said I got no calls or emails), then made me scan a QR code on a banner to schedule for another day since apparently the person doing the scans would be in at 5pm. Frustrating experience. Will not be coming back to the gym.
Response: Benyam, We are terribly sorry for your experience at our Columbia Heights location. It is because of customers like you that we can continue to learn how to improve. We are most certainly sad to hear that we fell short. We want to contact you and learn more about your recent experience. Please feel free to send us an email with additional details to Heretohelp@tsiclubs.com. All the best, Here to Help Team
Gregory Alan: Critical: QualityMediocre at best. See attached pictures below. The equipment is not well maintained and does not justify the cost of membership. Also the club hours are terrible on the weekends.
Response: Gregory, thank you very much for your feedback. We take our member's insights to heart, and we apologize for not providing you with the best possible experience in our clubs. As you know, the pandemic has presented a unique set of obstacles for most business but has especially affected the fitness industry. If you are open to discussing further we would love to connect you with one of our Customer Relations Managers at heretohelp@tsiclubs.com. All the best, Here to help team
Thaiz Alicia: Do not come to this gym!!! They do not care for your safety!! They will cancel your membership for protecting yourself from weird men that will follow you around ! Stay safe and go to a gym that will help you out and help you enjoy your gym experience instead of canceling your membership!
Mahvash Edrissi: I started going to gym a month ago, first it was difficult to come out after so long time lock down. But after few days I got used to it now i want to go there everyday. Friendy staff, and clean place, and all equipment makes this place great. I do my exercise, take a shower and saunas, afterwards I feel great about myself. Thank you wsc
Response: Mahvash, We're delighted to hear about your experience. We truly appreciate your recommendation of our Columbia Heights location. We will work hard to continue going above and beyond. As always, our team is looking forward to your next visit. We are always here if you have any additional feedback or suggestions. You can reach us at Heretohelp@tsiclubs.com. Thanks again, Here to Help Team
Bita Kh: The worst customer service I’ve ever seen. Nobody takes responsibility for the actions. They charge me with new fee membership that is more than the original one because of the mistake that made by themselves. I’ve spoke with customer service and sales department several times, everybody already aware of this problem but no action. When I follow up they send me to new person. This is absurd.
Response: Bita, We're sorry to hear of your less than satisfactory experience at our Columbia Heights location. We hope you will accept our sincerest apologies. We are committed to providing a great fitness experience, and we would like to make things right. Please send us an email to Heretohelp@tsiclubs.com so that we can determine how we can provide you with a solution. We value our customers' opinions and thank you for bringing this to our attention. All the best, Here to Help Team
14. Planet Fitness
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
857 reviews
Address: 8509 Landover Rd, Hyattsville, MD 20785
Schedule: Open 24 hours
Telephone: (301) 246-2890
Business type: Gym
Near Planet Fitness:
- a 269 meters away apartment cleaning: Molly Maid of Central Prince George's County
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Planet Fitness: what do users think?
YOUtuBeCritic: This location is unassuming, sketchy and shady homies outside but actually a nice and clean facility with cool homies inside.
Response: Thank you for your review. If there is anything we can do to improve your experience or provide a more comfortable environment at our club, please feel free to reach out to our staff.
Lorraine McGill: Positive: Professionalism, QualityGreat place to come to excise and to unwind, I love the relaxing chair, the place stays open 24 hours at most of their locations and I appreciate that I can stop in when ever I like to! I he staff I very pleasant also! I give this place 100%
Response: Thanks for being part of our Judgement Free Zone! And thanks for the five stars! Awesome members like you are the reason we do what we do. Have a great day, and we'll see you around our Planet!
brkertffny2006: This location is spacious and filled with so many different machines. The staff is very helpful. The environment is clean and friendly
Response: Thanks for being part of our Judgement Free Zone! And thanks for the five stars! Awesome members like you are the reason we do what we do. Have a great day, and we'll see you around our Planet!
steven Cumberbatch: Very nice environment to work out and get it in. Also it is clean and the staff make sure of that by sanitizing and picking up paper towels on the floor. My only concern would be if a rowing machine could be added to diversified the equipment already presrnt
Jerry Godley: The trainers are supportive and knowledgeable about scaling moves to meet your needs regardless of your level of fitness. Different workouts each day push and challenge you
IamItMe111 J: Just went there for the first time today off of the one day free visit and I loved it. At first I was nervous about going to the gym as this was my first experience in one and knowing that there were going to be people way bigger than me 😂. Everyone seemed energetic and motivated along with the environment not feeling like I’m being judged and watched. Very good “air” of the place it encourages you to come back again. Will be returning a lot more often!
Response: Hey there, we appreciate the kind words and the 5-star love! We're so glad to hear that you enjoyed your time at our Planet. Our staff strives to make sure all members and guests feel safe in a clean and friendly atmosphere. Thanks for stopping by, we hope to see you again soon!
Deon Jones: Outstanding club great staff clean on point great atmosphere Judgement Free Zone great customer service.
Response: Hi Deon! We have the best gym with even better members! Here at PF, we will always strive to make each visit at our Planet legendary! Thanks.
15. Planet Fitness
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
999 reviews
Address: 7610 Old Branch Ave, Clinton, MD 20735
Schedule: Open 24 hours
Telephone: (240) 685-1402
Business type: Gym
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Planet Fitness: what do users think?
Sharnell. C: This was the best planet fitness location in Maryland I have visited. Hands down! Upon entering the staff was very pleasant, helpful and friendly. It was my first time visiting along with my aunt, the staff offered to show us a tour. And the gym was one of the cleanest locations I have been to. And it wasn’t crowded at all which was a plus! I will be frequenting this location more often. I’d rather drive here which is 20+ min from me then go to the location across the street where I live lol. And that says a lot.
Response: Hi Sharnell, Thanks for the amazing feedback! Here at PF, we strive every day to provide a clean, comfortable, and friendly Planet! Also, if you are looking to take your fitness journey to the next level, we have just the thing! Here's a link you can use to check out our PF: https://planetfitness.app.link/download. There’s TONS of workouts, Touchless Check-In, access to our Crowd Meter, and a lot of other super cool features. We hope you enjoy it!
T Myers: Had the best experience at this location. 1st was greeted by such a patient and polite young man named Ali. Ali also took the time to answer any question that I had and even escorting me to the items that I questioned. The facility was very clean and the bathroom shower had hot water. Michelle was super helpful and friendly. Glad I ventured in for a morning workout.
Christina Smalls: This not even my home location however I work near this location so I go M-F. The personal trainer Christina is awesome (I recommend you come and train with her) The staff is amazing. From the front desk employee to the maintenance man is AWESOME. I definitely feel welcome and comfortable.
Response: Hi there, Christina! We're so glad you're enjoying our Judgement Free Zone! Just know that if you ever want to take your workout to the next level, we highly recommend that you download our PF App as it has so many AWESOME features! You can check out and download our PF App here: https://planetfitness.app.link/download. Thanks!
Edward Bright-El: I was hesitant about going here with COVID-19 still being prevalent, because this particular gym has not had a reputation of being "clean." Surprisingly, there was NO trash on floors in the gym area, locker rooms, or bathrooms. There was plenty of paper towels and disinfectant sprays around. It was definitely an UPGRADE from this time last year and earlier. 👍🏻👍🏻👍🏻
Response: Thank you for the review, Edward. We are doing our utmost to keep our clubs clean and COVID-19 free. We hope to see you again soon! 🙂
InNERGfitness Nate Giles (InnerG_Fitness): The bathroom was utterly disgusting. Dirty underwear on the floor, a rancid odor, bottles in stalls!!! A hot stinking mess!! I told the person working at the desk and he merely looked me in the face and said “ok.” I observed him enter the bathroom several times throughout the few hours I was there, so I know that he knows. That is a shame. I didn’t get his name as of yet but overnight Friday night staff member. At least as an employee show concern and/or pick it up or slide it into a bag or something.
Response: Hello. Please let your club manager know about this, so that they can address this. Thank you.
Keith Joseph: There is a young gentleman there of Asian or Spanish decent that continues to disrespect me everytime I come there. Any time I ask him a question or for help he acts like he can’t hear me and then gets an attitude. I understand he wants to hang out with his female coworkers as much as he can because he’s an incel but he needs to understand that when he’s at work he needs to work. Next time this happens I’m calling corporate.
Response: We're so happy that you've been enjoying your time at our Planet! We try our best to provide worthwhile amenities and top-tier customer service at a low and accessible cost, and it sounds like we've hit that mark! Thanks so much for reaching out with this review. If you need any gear, check out what we have to offer on our store: pfstore.com, and be sure to track your progress on our app: https://planetfitness.app.link/download
anthony doukas: Ive enjoyed this location alot..Its always spotless including restrooms..machines are always working ...unlike laurel location guests actually exercise the way they should instead of talking on phone I watch people sit and watch videos ..take 30 minutes on 1 machine in circuit...use free weights t machine .only use machine as a chair to rest ...so its been nice to go to a location thats ran well...
Response: We're glad to be a part of your fitness journey, Anthony, and we certainly look forward to continuing to provide you with a welcoming and productive experience! Thank you for your review, and we look forward to seeing you again soon!
Cameron B: Ill keep it simple if you need a good clean gym to go to, this is the one. Ive been going for the last 3 years and I have no issues with the place. Bathrooms are always clean, no pee/toilet paper on floors/toilets. Hand sanitizer and cleaning solution is ALWAYS stocked. Staff is always friendly and works to keep the place clean. The members are chill and not rude. You will see the occasional person with their mask down but PF gets on them if they see it. You can go tell the staff if you see someone and they will go address it immediately. I didnt like PF at first because I cant lift as heavy as I want to, but I actually enjoy this place alot now. 10/10 rating from me (just wish they had free weight bench/squat section).
16. Planet Fitness
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
641 reviews
Address: 6100 Greenbelt Rd, Greenbelt, MD 20770
Schedule: Open 24 hours
Telephone: (240) 542-9644
Business type: Gym
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Planet Fitness: what do users think?
Darryl “Big D” Bradshaw: So far so good! Friendly staff they greet you in the morning when you come in and say bye to you when you leave, they keep the machines pretty clean from what I can see. People are well-mannered and people clean the machines at this location.
Response: Hi there, Darryl. We're so glad you're enjoying our Judgement Free Zone! Just know that if you ever want to take your workout to the next level, we highly recommend that you download our PF App as it has AWESOME features! Not only can you utilize our Touchless Check-In process when signing in, but you can even access our Crowd Meter, TONS of workouts that you can do in-club or from home, track your progress, and MORE! You can download our PF App here: https://planetfitness.app.link/download. Thanks.
Gerry Barnes: Great place with great vibes. Good equipment variety. Equipment maintained well. Friendly staff. Superb value! No excuse not to have exercise in your life with PF around!! 12/16/21_ Manager Phil helping patron to automobile
Response: Thank you for the awesome feedback, Gerry! We're happy to hear that you are enjoying your time with us and our friendly staff. Keep on crushing it out there!
Juliana Jackson- Agbebaku: Phil is a very engaging manager. Always providing solutions. He even introduced me to a club benefit that I didn’t even realize I had, which was Thor, who is an awesome asset to the facility. Thor gets the job done as a personal trainer, he encourages you to enjoy the workout. The staff is extremely positive and professional. The list goes on, but to say the least this location could be a role model for some of the other locations I’ve been to. To be honest I’ve never seen the bathroom dirty 🤔.
Response: Hi there, Juliana, we appreciate the kind words! Our staff will continue to work hard to make sure every member and guest experience is friendly, meaningful, and professional, in order to build and maintain our exemplary atmosphere and culture. Thanks so much for being a member of the PF family! If you'd like to bring a friend to share the experience with, send them this link for a free day pass that includes a complimentary spin on our HydroMassage: pla.fit/dphm! To enhance your PF experience, check out our app to see our crowd meter, which offers helpful insight on how busy the club is and when it's best to stop by and skip the crowd: https://planetfitness.app.link/download. We hope to see you again soon!
Elisabeth Powell: It’s a good gym when they are open… we have gone three times this month and there is a laminated sign that says there has been a water main break and the gym is closed.. I understand if there’s ongoing maintenance issues but it would be great to know when they occur and estimated time of completion.
Response: Hi Elisabeth, we're very disappointed to hear that our maintenance closures have caused you any inconvenience. Please don't hesitate to reach out to our club manager by calling us at (240) 542-9644 for any updates on when the maintenance will be completed. We appreciate your patience and understanding.
ChooseJas: Enjoy going to this gym so far. It’s usually pretty clean and people are respectful when it comes to sharing the area since the gym isnt too big. Weights are 9/10 where they are supposed to be.
Response: We're glad to provide you with a clean gym! Thanks for sharing your experience. If you need any new gym gear, check out our online store: pfstore.com and download our app for a smooth check-in experience: https://planetfitness.app.link/download
Arrey Mbutambe: Love the gym. It needs a bit more space for freelance workouts and could be a bit more spacious but still is an amazing place to workout.
Response: Hi, Arrey! We are pleased to hear that you are enjoying PF! We appreciate your feedback, and are making note of your suggestion! If you'd like, you can also pass it along to our club manager the next time you stop by the club, as we always take all suggestions into consideration! 😊
17. Capitol Hill Sport&Health
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
118 reviews
Address: 315 G St SE, Washington, DC 20003
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 234-5678
Business type: Fitness center
Web page: http://www.sportandhealth.com/
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Capitol Hill Sport&Health: what do users think?
Edward Wendel: Great gym and great trainers. I have been using gym since its opening. I am now 81 (yes, I know, old). Have been training for several years with Razonte Dunn. He may be exceptional at training high performing athletes, but he also has a special gift for taking everyone seriously and taking them to the highest level they can achieve. He not only knows the mechanics of training, he communicates a desire to make you succeed that is contagious. This experience has been life-changing.
Response: Hi Edward, Thank you for the 5-stars! ⭐⭐⭐⭐⭐
Asher Allman: Great gym at an affordable rate. Helpful and responsive staff, both in person trainers and with online/email inquiries. All the equipment you would need, and a really cool atmosphere/space. Big fan!
Response: Hi Asher, Thank you for the 5-stars! ⭐⭐⭐⭐⭐
Rachael Hunt: I want to give 5 stars to Raz, one of the trainers. I’ve been working out with him in his group classes and it’s been a great experience. He is super enthusiastic and always plans engaging and effective workouts. He is a great motivator. If you are ready to push yourself, he’s the trainer for you.
Response: Hi Rachael, We are happy to hear you had a positive experience at Capitol Hill Sport&Health! We value your input and encourage you to let us know more details about your experience with us.
Sam C: I do not recommend this gym, they have terribly dishonest billing practices. It borders on a scam. I requested cancellation of my account during COVID, and was told on the phone that "as a courtesy" they would instead freeze my account until I was ready to start coming back. 3 months later, they started billing me again. Shame on me, I only noticed this 4-5 months later. When I contacted them, they said "you are not eligible for a refund without proof of a previous written request to extend the freeze on your account." Despite the fact I was never told I would need to request an extension. I was never told I needed an extension, I was told to contact them when I wanted to come back. Reading through other reviews, it appears this is a common problem.
Response: Hello [NAME] If you’re open to discussing your experience further, please call us at (202) 234-5678. We’d greatly appreciate the opportunity to make things right and work toward earning back your business.
Devon Murphy: Love this gym! Best gym in the area by far. My only recommendation would be to add mirrors in front of ALL the squat racks. It is beyond me why half would have mirrors and half do not.
Response: Hi Devon, On behalf of myself and the team, we are so happy that you are enjoying your experience with us! It has been a pleasure serving you and we look forward to more great experiences at Capitol Hill Sport&Health.
18. Planet Fitness
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
442 reviews
Address: 6270 Arlington Blvd, Seven Corners, VA 22044
Schedule: Open 24 hours
Telephone: (703) 241-2255
Business type: Gym
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Planet Fitness: what do users think?
FranklinLiranzo: Love this location, so open, wide, tons of natural light, super high ceilings, machines for days! Personally i love the pf 360 area. Friendly and helpful staff! Clean!
Response: We're glad to provide a clean and friendly gym, Franklin! Thanks for sharing your experience at our Planet. If you need any new gym gear, check out our online store: pfstore.com and download our app for a smooth check-in experience: https://planetfitness.app.link/download
Millz83: I’m not sure if this is a new Planet Fitness or not, but I must say I have found my new gym after the Planet Fitness on Kenmore got rid of all the old treadmills. I feel like this is the best Planet Fitness in the area!! Their equipment is up to date/ looks brand new, you don’t feel like your on top of people while working out, and there are so many options!! It’s definitely a drive out this way, but worth it!
Response: Hi friend! Thank you for your kind words! We strive to give our members a legendary experience by creating an environment that is welcoming, friendly, and clean to help them feel comfortable along their fitness journey. We're happy to see you're having a great time on our Planet with everything we offer including our stellar gym equipment as we aim to give our members fun and engaging ways to workout. It is our goal to go above and beyond for members, and we love that we have been able to help you with everything you need. It is a pleasure to have you as a member and if you need anything don't hesitate to call!
Ludwing Rivera: I like the location and the gym is nice feo what it cost however there are a few things I’d like to point out 1. The paper dispenser is always out and they hardly re stock them so you have to hop around till you find a paper dispenser with paper. 2. Bathrooms can be dirty and smell extremely bad. 3. Sometimes requesting a massage chair or any service from the black card members can be stressful since one of the employees seems to be always annoyed and he can see you standing there and until you say something he will help you with a bad attitude. I’m very grateful for the other employees and their ability to help and provide their costumer service. After giving the gym time and a chance to see if it would improve I will be canceling my membership.
Response: That is most unfortunate, Ludwing. We sure would be sad to see you go, but we understand. Please know that we require a signature for all cancellations. You can cancel by signing a cancellation form at the front desk, or by mailing a signed letter to your home club directly. To cancel your membership by mail, all you would need to do is place a signed letter in a stamped envelope in your mailbox and address it to your home club. The club will handle your cancellation request accordingly. As for the contents of the letter, we ask that you put your name, the reason for canceling, contact information, and your written signature.
Autumn Richards: Honestly the worst planet fitness I’ve ever been to for two reasons. First of all, the gym is way too small for the amount of people that workout here. I don’t mind using a different machine while I wait for one that I want to open up, but there will be moments where every machine in the facility will be taken. And because the facility is so small, there will always be someone in your personal space. Secondly, the quality of the weights, machines, and members are lacking. They have machines that are completely unusable because someone stole the pin that changes the weight. Furthermore, half of the people using the dumbbells either refuse to put the weights back or they put them in the wrong spot on the rack. I do not recommend this location at all. You’d be better off going to a different PF in the area or trying out a different gym.
Response: Hey Autumn. We strive to provide top-of-the-line equipment, and we want everyone to experience all the mental and physical benefits of exercise. If you have any concerns, please speak with our club manager at your home location.
Lance Tennyson: Staff is not only professional and courteous, but also extremely friendly. Both the manager and trainer have been very helpful in suggesting certain machines to not put strain on my back due to having back surgery 4 yrs ago. Would recommend this PF to anyone and I have.
Response: Thanks for your review, Lance! From the front door to the back of our Judgement Free Zone®, we always strive to keep our Planet clean and comfortable for the safety and satisfaction of our PF family! We appreciate your praise for our team, and we are always delighted to hear when members of our staff are going above and beyond to make our members feel like they're in good hands!
Rachid el ouardi: Honestly I had an amazing year in Springfield Concord Va) location as membership . I was happy to remain to same experience when I moved out from Springfield to falls Church . I went on Saturday 26/02/22 around 10 am , when I asked to assistant manager there about free day pass to explore the equipment , but her answer was” I don’t know , my job is only to help people for membership “ she was actually rude , and disrespectful by the way how she tried to convince me to pay $ 20 for one session when she saw that I was with my gym bag . - 1000000 stars if could.
Response: That is most unfortunate to hear, Rachid. Please let the main manager know about your experience at our Planet. They should be able to assist you with this. You can find our free Day Passes, here: pla.fit/dphm Thank you.
jasmine gould: I use this gym all the time. I’ve enjoyed it a lot but today when I used the shower, there was mold all over the curtain. The cleaning standards need to improve.
Response: Hey Jasmine, we never want any of our members to feel this way about any of our clubs. We prioritize keeping a clean environment for everyone to feel comfortable using. Please feel free to bring these concerns to the club manager's attention.
19. Total Source Fitness
not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.Request your free profile now
68 reviews
Address: 1271 5th St NE, Washington, DC 20002
Schedule: Open ⋅ Closes 11PM
Telephone: (301) 857-1833
Business type: Gym
Web page: http://www.totalsourcefitness.com/
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Total Source Fitness: what do users think?
Hannah: Updating my review after a few months of coming here as a guest. I have found more appreciation for this gym than the gym I belong to. I’ve never had to wait for any equipment here. They have everything you’d need. Never too packed. Still leaks in places is the only thing. Has been consistent $10 since last review. Would join this gym if I lived closer. Lots of gym equipment & heavy weights. Perfect for big dudes who lifting is their passion or small guys who want to get big 💪🏽. Only bad thing is leaks everywhere (Buckets pictured). Cold in the winter. Cost of bringing guests changes every time based on who’s working. $10 to $20 per visit. This place has a lot of potential but needs a little work.
Response: I’m very sorry you feel the way you do and we wish you well as you locate a nice cozy gym to fit your needs But to be clear this gym, our gym caters to those serious workout enthusiast who could care less about cold or heat because they are there to workout with a multitude of tools we provide that far exceeds any gym within a 10 mile radius. We are proud to be able to say that with certainty. Our gym is HARDCORE not designed for those who kinda lift or are cardio driven We are in a warehouse for that reason we post banners on the wall also for that reason to indicate to YOU and all who enter we are not here to be comfortable your hear to get results in a (uncomfortable) environment that is old school and rustic thus once again we are in a warehouse for that purpose. Now If you where even a member which I’m not sure of, but if you where thank you for your business, but I’m certain when you walked in it’s clear it’s a warehouse and if you required a more cozy environment there was a planet fitness not 2 miles up New York ave that has all the comfortable things you clearly require in your non warehouse style gym. We have retained 65% of our members for over 6yrs primarily because of the very things you complained about and they are super loyal patrons thus on there behalf I felt the need to address you because you dishonor people who love this type of gym and would have it no other way but what TSF is. Now with a few exceptions I agree with you on a few of your points which are already being addressed prior to your review All in all this gym is not for the latte enthusiasts or the guy or gal who wants a massage and hot tube after there workout, this is not the clientele we pursue although we welcome all who look to challenge themselves to achieve greatness We have a very reasonable price for the super stocked amount of gym equipment we provide and we understand our position in the gym community there are gyms that charge you $10 or $20 bucks or on the high end there are gyms that charges $180 monthly but you can’t deadlift or drop weights you can’t dress the way you choose and a list of other do not does. We allow our members to have at it and be themselves in a challenging environment because that’s what it takes if you are serious about getting fit and we encourage and support that thought process There will always be some privileged folks that you can’t satisfy and such is life and we understand that but we also understand that some people are entitled in certain instances and feel the need to try and discredit others when they can simply go ware they feel more comfortable or never use the facility in the first place In closing Mam we wish you well and hope you look around before joining your next gym to be certain it’s what you are looking for prior to joining so you don’t have to leave a flawed review on that business because it doesn’t fit your needs. Now I guest the plot thickens and we are getting some clarity on these last couple of reviews so we looked up your acct and you haven’t been a member since 9//12/2021 so interesting that you post a review in January and it looks like you entered the gym without having a membership on 12/20/2021 at 8:12pm so why where you here in December what was your business if you was no longer a member ? I guest this is a plot or hit job to attempt to destroy a Black owned local business who has been a solid part of our community for almost a decade write ? Quite sad but not surprising
Cam Frasier: I love this gym. Close by and has all the equipment you need to get at it. This is a no frills gym. Just open space and tons of equipment. I go with my fiance to work out together and she is also a fan. She typically works with aerobic, alternative bands, and ropes. I definitely recommend this gym to people who are serious about getting fit!
Denice Socha: The gym and prices are ok. My issue was with a trainer. I enrolled in a CrossFit class, I got sick and had to miss a couple of sessions, when I came back he gave me the silent treatment. What are we, 10? Refused to instruct me or include me in any group. This was a while back, hopefully he’s gone. In response to your comment: Yes, it was a while ago. I’m planning to return to the area this summer and recalled this negative experience when I came across your gym. I am not aware of your contracting policies but that was my personal experience. Good luck with your business in 2022. And for the record, I love the small black owned businesses that I frequent.
Response: Denise I’m sorry to hear this but are you sure you have the correct gym we don’t offer a CrossFit class here at total Source Fitness as trainers are independent and running there own business just using our gym. not to say you didn’t have this experience but the appropriate business to give a 1star review is the trainers business that you worked with not TSF But in the interest of investigating further can you please email me direct who you trained with and the time of day your session’s where so I can find out who you are speaking of Follow up Mam after doing a internal investigation you haven’t been a member here at Total Source Fitness since March of 2019, which now begs the question what is your underlying motivation for leaving a one star review in 2022 three years later and the review was clearly for a independent trainer who worked out of the location but yet you reviewed the gym knowing it could impact a small black owned business in a negative way ? I’m kinda confused but please clarify and if I can help you with any concerns because you plan to rejoin and wanted to know if your past trainer was still here or not, because of your bad experience. I’ll be glad to address your concerns although they are quite old at this point If you do decide to join us when you move back to this area, as the owner of the gym, I’m very accessible. Feel free to reach out to me. As you know as a former member of TSF, we have a very diversified customer base and it’s extremely rare to hear something like this. However, every customer old or new is important here at TSF and if you have a problem at my gym, I will personally see to it that the problem is addressed. Thank you for your patronage and we wish well in 2022 as well.
Bryan Cash: Stay away. You will be fighting fraud for months dealing with them. Somebody giving good reviews here is lying. I canceled and they still continue to charge my card. I went in person and the person told me I owe them money. If a person misses a payment for a monthly service, you revoke service you don’t accrue charges for a service they wouldn’t be able to use. Then won’t let you cancel until you make that up which is ridiculous. I wouldn’t be able to use the gym if I walked in but still have to continue to pay you? The lady in the front was completely hostile when i was trying to cancel and REFUSED to cancel my service. Completely shady billing practices and will commit fraud against you. Look at their YELP reviews. Somebody even said they used their card during Christmas. Ridiculous business.
Gerald Regep: I love this gym, hands down. When i moved to DC I looked for a place that was affordable, within walking distance, and had the equipment i needed to stay in shape. Total Source gave me just that. Total Source Fitness is run and owned by Kent, a straight up dude who never fails to ask you how you’re doin. I’ve seen some comments that suggest that TSF is poorly run and a low-quality gym. In my experience, that couldn’t be further from the truth. Kent has been straightforward with me since i first joined the gym. I had an issue where my membership was charged twice in one month, an accident he fixed after I spoke with him. The correction took a week or two, but he made it right and was transparent with me the whole way through. Sometimes things take time with computers and logistics. As long as you’re straight with him, he’ll take care of you. Love this place.
Josten Forsythe: If you’re looking for a gym to get an actual workout in, then Total Source Fitness is the place. With seven squat racks and a bunch of benches, I’ve never waited for a lift. While it’s definitely no frills, the regulars know their way around a gym, making it easy to move around and get work in. What’s more, Kent, the owner, gave me a break on my initiation fee because I’d only be in town for a month. Definitely give Total Source Fitness a try if you’re in town.
Connor Davenport: Canceled my membership with the staff, was assured by the team that it was completed. Moved out of state to see that i’m still being charged two months later. Called every day with no answer. Asked on their Instagram page if anyone could assist me in efficiently canceling and I WAS BLOCKED. Made a second account to send this review to mention just how insane this is. Worse experience with a gym i’ve ever had. EDIT: Month 3 comes around and i’m still being charged for the subscription I cancelled. Still no answer from anyone on anything. Do not give your money to these people.
