Sort by:
Relevance
Best Places To Print Documents In Washington Near Me sorted by user rating
VALUATIONS:
1-2 = Improvable
3-4 = Pass
4-5 = Excellent
1-2 = Improvable
3-4 = Pass
4-5 = Excellent
Add my business
1. FedEx Office Print & Ship Center
Address: 1400 K St NW Suite 102, Washington, DC 20005
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 898-1401
Guy: Shipping and mailing service
Review: "They have computers for you to print off of."
There are no offers available.
Near FedEx Office Print & Ship Center:
- a 3 meters away karaoke rentals in: Party Rental Ltd.
- a 4 meters away academies to learn exchange languages in: Institute of International Education
- a 8 meters away music concerts: Washington Performing Arts
Are you the owner of the business? PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
FedEx Office Print & Ship Center: what do users think?
Sam Odle: FedEx is open late. The service I received? Great! Decent selection of office supplies so come on in, don’t hesitate!
CB DCDiva: Close to the 14th St exit at McPherson Sq Station, this fedex location provides full print services including banners and large signs. When i checked my order i noticed the grommets to hang my banners weren't on the corners. They quickly rectified that and got me back on my way pretty quickly. Good service and open long hours most days.
Jaehyeon Lee: I visited here with 3 packages.They helped everything to ship.They are nice and professional.
Larry Lindsey: Don't expect service during normal business hours. After standing in front of this place for 30 minutes, I had to walk 5 minutes to UPS just to get the same package delivered. I should have went to UPS first.
Jena Coen: I was in DC for a work trip and used this location for a big, complicated print order. After submitting my order online, I received a phone call from a really friendly team member (Michael) to make sure my special instructions were processed correctly. My order was ready ahead of schedule and was perfect! When I picked up my order, Michael was there to help me, and he was just as pleasant in person. I have used FedEx Office for the same project in numerous cities around the county and always end up having some sort of issue. This was by far the best service I have ever received and I highly recommend this location.
Petra Farrell: I never write reviews but I needed to give kudos to the David Flores and his team at the 1400 K St. FedEx. The staff was friendly despite being very busy. I had a complicated name tag project and David assisted me and even came back from another store location to pitch in. The staff goes above and beyond. I'll definitely turn to them in the future!
geoffrey koury: I was taking a month-long intensive course just around the corner from this business and started stopping in every other morning (very early.. about 7:30am) to print/copy/use paper-cutter and otherwise organize materials.. staff was unfailingly helpful. Also, I purchased a few products that helped me in organizing the aforementioned materials - one was a slick pop-out folder that elicited the interest of several of my colleagues!
Austin Graff: It's nice to have a FedEx one block from the McPherson Metro Station. This location is medium in size and I've always found the staff helpful. They have computers for you to print off of. They also sell any type of presentation type as well as calendars, books, gadgets, etc.
Elizabeth Wooldridge: Had 15 min to get to a meeting, and Dwight made it happen. Thank you! Between internet access, printing, faxing (which did not work), and then problem workaround of a thumbdrive to email to get the job done. I made my appointment and was still able to complete an additional task. Thanks!
Nathaniel Klein: The staff here were great in helping me mail a gift in time for Christmas, including helping me print out pictures. I really appreciated their help!
2. The UPS Store
Address: 2202 18th St NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 8:30AM Thu
Telephone: (202) 588-9100
Guy: Shipping and mailing service
There are no offers available.
Near The UPS Store:
- a 4 meters away nail product shops in: Cosmo Nail Bar
Are you the owner of the business? PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
The UPS Store: what do users think?
Aditya Balachander: Arrived at 627pm exactly to pick up a package. They were locked. It would take 30 secs to get what I already paid for. If they can be this petty about time, so can I with my review.
Charlotte B.: SO grateful for this store. Super convenient and fast. First time using their notary and printing services. Best UPS experience in DC. I have lived here for 6 years! Ed is wonderful. Notary hours vary. Call ahead to confirm availability.
Ethan Paraboschi: UPDATE: Went recently, still horrible. I’ve been here twice, first experience was fantastic, second experience horrible. I was having trouble with one of my return shipments and they kicked me out of the store as soon as they closed. I understand that closing is closing but the lack of understanding and rudeness on behalf of the two employees here was unbelievable. If you can go to another UPS store, do it.
Clay Comer: I had an EXTREMELY pleasant experience today with Edward and Brian B. I had 38 small packages to send and was already cringing walking into the store knowing I'd be "that guy" holding everyone up. Edward did a fantastic job splitting up the work and when other customers came in, didn't make them wait. One continued to work with me and the other helped incoming customers. I think it would have been easy for other places to roll their eyes and make it miserable, but not with these two. We got a few laughs in a long the way and I'd honestly hope for every shipping experience to go like this one. I'll be coming back here instead of the FedEx up the street as often as I can.
Luke: I go to this UPS store regularly for Amazon and other online returns. The staff are helpful, attentive, and courteous. I've gotten to know several staff members over the years - they are really great people who provide a great service to the neighborhood. I see a lot of disorganized people go into this store and expect the staff to resolve their problems. I see the staff respond gracefully, though sometimes that means turning them away. The store hours are strict - that's a fact of life at a lot of businesses. I don't think it's valid to complain about that. I have walked in minutes before closing - I've always been served in those situations but the staff have a ton of work to do loading trucks and such around closing time. I do not recommend going to the store really close to closing - for your and the staff's sake. Just go during the normal hours. They're much better than USPS's hours as it is.
Response: Thank you for being an loyal and understanding customer. We do appreciate you and your business. We do our best to serve our customers. Thank you once again
S B: Rule #1: The customer is always wrong. Rule #2: Yes, annoying customer, you're wasting our time. If you can tolerate rules 1 and 2, you'll mostly likely manage to figure it out. Two stars because some of the staff try to help, and their location is awesome. No one around here owns cars, so being able to walk to this store to return amazon packages is super helpful.
Richa Bhattarai: Wonderful customer service. I had to drop off Comcast equipment and wasn't sure about the process. The gentleman finished everything for me within two minutes, all the while explaining it to me. Best experience at a UPS.
Maria Isabel: I needed a notary and I found out UPS offers this service (call to find out times; it’s not available all the hours they are open). It was just 5 dollars per signature. In addition, I have used this office twice for Amazon returns and it was ultra fast and perfect. They know how to handle returns, they tale care of packaging and labeling. You just drop the stuff and show the barcode Amazon gives you online and voilá! Very happy with UPS in my neighborhood!!!
m walters: If I could give them 0 stars, I would. I arrived a little before 9 am on a Saturday when they were supposed to open and the person didn't arrive to the store until 9:20. While I was waiting, several people starting arriving to mail their packages and either decided to wait or leave since they weren't open. When the person finally arrived, they didn't even bother to apologize to the 6 or so customers that were waiting outside their door for them to open. Definitely poor customer service and will not be back!
Sarah Scott: Dropped off an Amazon return, did not realize I had to have a box to ship my item in (that's never been required before when you select "drop off at UPS location"). Mean bald guy at the counter scanned the QR code and then told me I needed to buy a box (when I had boxes at my house to use). So I brought it back the next day in a box, and lo and behold, the QR code is no longer valid. He told me to call amazon (like that is easy) and I said how does one "Call Amazon" and he said and I quote, "Pretty sure they are answering phones" in the most disrespectful tone I have ever heard. Horrendous customer service, my jaw dropped when he said that to me, but as I was wearing a mask, he likely did not see the shock on my face. Hopefully he will see this review and will be enlightened regarding his rudeness, lack of empathy, and downright disrespect.
3. FedEx Office Print & Ship Center
Address: 409 3rd St SW Suite 109, Washington, DC 20024
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 554-0805
Guy: Shipping and mailing service
There are no offers available.
Near FedEx Office Print & Ship Center:
- a 11 meters away technical support specialists: U.S. Small Business Administration - Washington Metropolitan District
- a 18 meters away free motorbike mechanics courses: Colonial Parking
- a 20 meters away cheap flower shops in: Capitol Florist
Are you the owner of the business? PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
FedEx Office Print & Ship Center: what do users think?
Karina: If I could give a zero I would! Went in there for some help in printing something, i need assistance because i have low vision but the guy with black hair and beard flat out screamed at me to the point that I was shaking and couldn't even do what I needed to do and walked out in tears. Either he is misogynist or racist. This was the worst experience I've ever had at a place if business!
Ashton Rohmer: Marcelo is terrific and helped me out in a pinch. Glad to have this place in the neighborhood!
Jon Scoggins: 7:39 and still not open. Apparently after 6 entire years, they still remain incompetent to the point of failing to perform basic tasks such as arriving to work.
janet jones: Employees are very courteous and helpful. They answered all my questions about making certain my package arrives in time. I will definitely make this location my new overnight shipping spot!
Bob Gilman: This office is wonderful!!! I had a booklet with graphics I needed to put together quickly. They made it easy for me to email the material to them and had it completed the very next day!!! The quality is 5/5. The service is over the top!!! Thank you for your help and expertise.
Paul Semeraro: Was either refused service or folks decided to ignore me just because they felt like it. Don't go here if you can avoid it.
Stoonookw: Just got done with being helped with Jan S. And another fellow employee. They were very courteous and helpful. Coming back to this place next time
Denise Haskins: I go in every month for my wine shipment and they are always extremely professional and helpful. I appreciate how personable they are by remembering your name and treating you very well. It is always a great experience each month. Great customer service!!!
Lien David: Easy pickup and drop off service, express gets delay often.
Del: It is 7:45 AM and these guys are not open! I'm contacting the regional mgr!
4. The UPS Store
Address: 1030 15th St NW, Washington, DC 20005
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 785-3604
Guy: Shipping and mailing service
There are no offers available.
Near The UPS Store:
- a 3 meters away Center City Walking Tours: Custom Tours of DC - Private Tour Agency
- a 11 meters away cheap restaurants in: G Street Food
Are you the owner of the business? PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
The UPS Store: what do users think?
Nateese S: Very disappointed in how the lady conducts herself as a business women. The lady that works there is very rude and disrespectful. This is my second time having a situation with her. Every time she is there she messes up my packages for return to Amazon. I am still waiting on a refund from Christmas. Yesterday 1-15-2022 around 5:30 I wanted to return something back to Amazon. Which only takes 2 to 4 hours to receive and refunded back to me. Today I still haven’t received anything . I decided to go back to UPS to ask her a question about the package. When I arrived she was listening to something that was very loud and did not turn it down at all. I asked her about the package and I didn’t receive confirmation. She told me to contact Amazon about my package. She dismiss me several times and was very rude by cutting me off and having a loud background. I am not sure if she is the manager or not but I have an issue every time She is there. She picks and chose who she wants to pay for tape. I had a package that required a little bit of tape and she wanted me to pay. Another lady comes in with a package that needs to be tape . She never said anything to her. This UPS does not deserve any service from visitors. Very dissatisfied with her work ethics . It’s ridiculous
Ho LEE: had a great experience yesterday with Leslie. There was a disconnect between the return code the company shared with me and it being recognized by the UPS session. She was friendly throughout the process of figuring out the disconnect and helped me solve it in a short period of time. I was just an drop off of code for Amazon return, (Actually not a customer) But still Great service!. (for free loader)
Response: Thank You!
Whitney Craven: Super helpful fast service! The only spot I could find that would do European passport photos without question. They were very friendly and moved fast. Would definitely visit again!
Response: Thank you so much for the kind words. 💖 I loved serving your needs today and you were one of the pleasant customer to serve!.
Lord Brain: I've been coming here for 7 years, I'll even drive out of my way in DC traffic to use their shipping, mailbox, printing, and notary service. Yesterday, I had to ship my whole company inventory to California last minute, otherwise I would have lost the whole sale and dump my inventory in the garbage (thanks covid). I expected to be turned away because I needed time to bring everything in after they closed, and the other store's wouldn't take my business. Thank god I came here otherwise it would all gone in the trash, $20,000 of merchandize and a good chunk of my own equity. The customer service rep's were extremely knowledgeable helpful, gave me tips to work around the system to get there on time, and even set me up with insurance. This is the best store in the area, and I wouldn't go anywhere else, yet alone the post office (UGH!). Knowledgeable, helpful, reliable 10/10 I feel bad for the people working here, the customer infront of me were so rude and demanding, I know it's DC culture, but some people have no manners, and then make reviews on being inconvenienced 2 minutes for the store to open LOL. Don't trust these other reviewers, mental illness is 10% our the US population or 40 million Americans, probably higher in DC haha. This location is 10/10, and I've had my fair share of shipping the last 20 years. Thanks again guys, I definitely will do business again.
Response: Thanks for kund incouraging words.
Kim Min: Wow the lady works at this location was incredible. She was so helpful with my shipping boxes and patiently helped me. I visited couple of other places to ship this large size art but she finally figured to ship with 60,000 insurance covered.She was so attentive and accommdating. Highly highly recommend this store.
Response: Thanks
Robert Genovese: I'm having the same complaint other people are having with the guy working at this particular UPS store. I get it's hard to find good workers but this guy is a liability to the store when he challenges a customer on UPS shipping polices and when he is proven wrong he becomes argumentative. Please pay your workers more and get competent people to work for you. You guys are bleeding business because of poor customer service.
Brian Hasbrouck: Charged me $8 to notarize a document in violation of DC law last Thursday morning. Called the UPS store hotline and was told I'd receive a call back within 48 business hours. Still waiting and will likely just dispute the charge. Look at the owner's reviews below - this place isn't professional. Avoid this store! Update - the store just refunded me and the owner was very friendly. She told me there was a mistake by her employee.
Maggie Corry: Very helpful in getting a passport photo. Appreciate them and will return for other services.
Response: Thank-you for kind comments!
Angel Coy: Thank you very much to the UPS store and staff, specially Leslie and Carlos for working really hard to bring back to Washington DC a document to travel to South Africa on time! Great Job! A.
G H: The sign clearly states 8:30am - 7pm. It’s 8:32 am and they are not open. At 8:40am this man just strolls in to open up the store, no apologies to the customers standing outside waiting on you. While inside, he had his baseball hat on, pants hanging off his behind (with no belt on) and sunglasses. He had this nonchalant attitude, like he just rolled out of bed. I don’t recommend this location to anyone!
5. FedEx Office Print & Ship Center
Address: 2020 K St NW, Washington, DC 20006
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 331-9572
Guy: Shipping and mailing service
There are no offers available.
Near FedEx Office Print & Ship Center:
- a 16 meters away architects: Gensler
Are you the owner of the business? PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
FedEx Office Print & Ship Center: what do users think?
Mahmood B: I would give the garbage hole a zero if I could. We came here for printing business. The store clearly said it is open till 8pm and we waited from 5-6:30pm on Feb 24 2019. There was a sign saying they will be back in half an hour. An hour and a half and two calls to FedEx customer service line, no response. The representative clearly said the store must be open. After waiting we we eventually left. In a world full of competition, FedEx sure knows how to lose customers.
Marie Asmar: We were super well received and advised. I recommande to go to this FedEx Office! The employee who received us took the time to help us and we’re very patient.
Drue Placette: Went in and the employee was rude and watching videos on his phone. We asked him if he could help us and he snapped I am on my break. We waited for nearly 10 minutes and then asked him if he could just help us ship a package real quick we need to catch a flight. He snapped at us that he was going to be on his break for another 30 minutes. We left because the last thing I wanted him to do was break are packages after I left. I filmed the whole thing. Fedex needs to fire this guy immediately.
Andy: I'm an attorney and frequently have to print and ship legal briefs. This location is a life saver and gets my print and shipping jobs done on time every time. Able to handle obscure requests like making the first page of each doc green, binding, see through covers, etc.
Harvey Neuman: I am giving this review on the merits of one employee- Dustin. I delivered a package for work to this office and was told that my airbill contained the tracking number. I tried during the evening, the night, and the next morning to track the item but no avail. I emailed the branch because the phone agents, virtual agents, and online lookup were completely unhelpful. Dustin contacted me, checked internally and found my package en route with a different number. I really appreciate good customer service. Thank you!
Amanda Sexson: Terrible printing service. I spent 3 hours in this store, over 2 different days. They said they couldn't print my PDF for ceremony programs for my wedding because they didn't have the font I used. Note, I didn't need to make a single change to the document, just needed them to hit print! Thank goodness I went somewhere else, that charged me half of what Fedex quoted, was able to print my PDF with no problem, and was much more professional.
nati stern: I really enjoyed printing out fliers in this place. The workers were really nice, in fact, one of the ladies remembered me the second time I came from when I came a month and a half earlier. When a problem came up with my bill the lady working there was really courteous and helpful and resolved the issue right away. Plus, she worked with me to get the best discount.
Jooyeon Kim: Their customer service is definitely not something they should be proud of. I visited to make some copies of brochures, and during the whole process, the folks expressed a very unprofessional attitude towards me and other customers over their own mistakes - one of them even said "you can't expect things to be printed perfectly to be honest because that's just how the printer is." I highly recommend going to a different location.
Angel Billups: Today I came in to fax my doctor paperwork to my job after being discharged from the hospital. This location was convenient to where I parked and the reason for stopping. My job is located in Bethesda minutes from DC and I was charged for long distance fax. I did not agree. I did not have to dial 1 before the number. How was this a long distance fax. Nearly $8 is too much for a 3 page fax to Maryland from DC. I suggest prices should be listed by the fax machine after paying. If I knew the cost up front I would have went somewhere else to fax.
Arturo PG: Very long wait for someone to pick up the phone, and when they did, they were unable to help. My package was sitting in THEIR office, and when I asked them to redirect it, I was told they couldn't do it because the system had automatically scheduled it for return to shipper. When I asked if I could call Fed Ex corporate to redirect it, employee said I couldn't because the package WAS NOT MOVING yet. So let me get this straight: you can't help me because Fed Ex corporate has already scheduled the package to be shipped back, but Fed Ex corporate can't help me because the package is still sitting at your location?????? RIDICULOUS. And the guy that answered the phone falls back on the old line, "I don't work for Fed Ex, I work for the local mail center." Pretty sure your shirt says FED EX on it, Kyle.
6. eDiscovery Solutions, Inc.
Address: 2001 Pennsylvania Avenue NW C-100, Washington, DC 20006
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 466-2366
Guy: Print shop
Web page: https://discoverydc.com/get-in-touch/
Review: "quickly got a bunch of documents printed on the spot."
There are no offers available.
Near eDiscovery Solutions, Inc.:
- a 1 meters away bank of america banks: Bank of America Financial Center
- a 6 meters away law firms in: Koonz McKenney Johnson & DePaolis LLP
- a 31 meters away jazz concerts: Arts Club of Washington
Are you the owner of the business? PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
eDiscovery Solutions, Inc.: what do users think?
Alejandro: The best! I was in a serious bind and this was the only printing service I found that was open late. I reached out to eDiscovery Solutions and they were more than happy to help me out. I was able to get my last-minute documents printed out that same evening. This place also has absolutely amazing customer service! Michael is incredibly friendly and positive. I wish more places were like this, 10 out of 10 would recommend to anyone!
Matt Werner: Hands down the best print service I’ve ever experienced in over 20 years of working with print shops. I’m based in Atlanta and needed to find rush printing services for a conference that was happening in 24 hours in DC. I sent in my request, and Michael responded within 10 minutes. The other reviews don’t lie. He was responsive throughout, and he even had the job delivered directly to the site without any trouble. I’ve shared their info with my colleagues and will definitely be working with them again.
Abby Archer: I had a great experience using this service. Our meeting was held in the DC area and while we shipped all our meeting materials printed ahead of time, by the time we arrived much of the details on our agenda had changed. We felt it would be best to update the materials and Michael was able to get the updated file printed and delivered within a 2 hour turn around. I will definitely use in the future and will consider sending all materials to him to be printed for our meeting next year! Thank you!
Yvonne T: I had an unusual project. Michael called me within minutes of submitting a request through their website and worked through the details with me. I submitted the project and it was completed and ready for pickup within hours! Great quality - the booklets look amazing! The staff was great to work with. Since it is a pandemic, the order was brought down to me. Highly recommend eDiscovery Solutions!
ANDREA CUERVO: Michael saved our lives! This was the only printing service we found that was opened after 10 pm. We had very urgent documents to print and Michael was more than happy to support us, even though it was very late. His energy and customer service are simply the best I’ve ever experience. I walked in feeling anxious and walked out feeling so optimistic and happy. Thank you eDiscovery and thank you Michael! You are simply the best!
Aimee Barrios: Wow the customer service here is top notch. I came into the store needing something to be printed and photo copied quickly and the owner didn’t hesitate to jump up and help me as fast as possible. If you ever need any services for your passport like getting photo copies of your id this is right near the passport agency so it’s very convenient. Thanks Michael for putting a smile on my face and providing service that I am not used to nowadays. Wish more people were like you!
Igor Vaz: Amazing service! Michael replied my e-mail 5 minutes after sent, at 00:30! We were able to discuss the details and my last minute request was ready in the next morning! The scientific poster was printed with perfection and ready for my presentation. This should be your no 1 choice for scientific poster printing services and conference poster printing services.
Marjan: eDiscovery and Michael are amazing! I had a rush print job that I needed for my wedding and they were able to complete it within 30 minutes. Not only that, but the customer service was top tier. Michael helped us find the pickup point, had everything professionally printed and wrapped, ready to go for our big day! The print job itself was very crisp and clear, with high quality ink and paper. I can't recommend them enough, they saved us!
Victoria Pankovich: I can't possibly speak highly enough of Michael and the service he provided to my group and I. I was tasked with a critical 4 page booklet print job Friday evening at 7 pm ish. Issue being, we needed the materials Saturday morning by 7:30 am at the latest. Thankfully a Google search lead me to Michael and Discovery DC. Michael was patient, professional, efficient and went above and beyond any service level I'm used to in this day and age. Not only were the materials perfect, they were ready in time and delivered to our venue. Total life saver. Our group will be using Michael for all printing in future. Discovery DC is phenomenal!
undercoverblk: I was in a serious bind: it was Saturday afternoon, and my usual printer—a major chain print service department—was not picking up, and I needed a rush order printed Sunday for a funeral Monday morning at 9 AM. The job was luxe: 200 copies, heavy (80# or 100#) weight paper, tabloid, full-color edge-to-edge, and saddle stitch staple binding along the center fold. Did I mention it was for a funeral? Family tense and emotional and I’m trying to navigate Adobe InDesign! 😫. However a Google search yielded eDiscovery Solutions. They were available 24 hrs. Worked weekends. Mike responded to my inquiry right away and said they’d be glad to help! Salvation! Said I’d get them the document by noon; however, at 10:30, I was still in the weeds. They gave me until 4 PM. I emailed a test document at 4:30, then a revised one at 6 and then further corrections at 8:30. Even though I was tying up their Sunday, they worked with me. Mike Phelps was gracious, understanding, and kind. I cannot communicate how utterly grateful I am for his kindness in my bereavement. By 10:45 I had picked up the programs which were outstanding! And they had used shrink wrap to protect the programs AND make them easier to transport. The programs were a huge success and made the difficult task of saying a final goodbye to a loved one a little bit easier. Mike was affable and committed. His team, dedicated and competent. I cannot recommend them highly enough. They set the standard for good business. I will use them for everything and tell all my friends and colleagues. They set a high standard! Even better—their quotes are competitive, and in my case fair, and still the best rate I’ve seen.
7. FedEx Office Print & Ship Center
Address: 2440 Wisconsin Ave NW Suite 101, Washington, DC 20007
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 333-0314
Guy: Shipping and mailing service
There are no offers available.
Near FedEx Office Print & Ship Center:
- a 9 meters away wine shops in: Pearson's Wine and Spirits
- a 12 meters away 10 restaurants in: Old Europe
Are you the owner of the business? PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
FedEx Office Print & Ship Center: what do users think?
A H: Staff here are really friendly and quick in my experience. I sell collectibles online and always have an easy time shipping them out from this FedEx.
wes felton: I used to love using this Location for sending packages but now they have gotten worse with the quality of Service! Always long lines and 1 Single employee working. 5 Minute visits turn into 20 minutes or more. Please bring back the woman who usually works here. They literally have one man doing 20 things by himself. The Chevy Chase Location has more staff if you value your time.
Marshall Smith: I had no problem with the service, Staff was professional. What I do see is obnoxious customers come in and demand a royal treatment. They are the real issue here. Keep up the good work FedEx👍
l k: I'm so grateful to Chanel for helping me use the fax machine for a really important time-sensitive document. I'd tried two other print centers' fax machines that morning and was so overwhelmed, but Chanel helped me get that document faxed and I don't know what I'd have done without her. Thank you, Chanel!
Jordan Rothenberg: When you read some of these negative reviews, you just hope that it was penned by someone who is overly sensitive or just unable to stay level-headed. You want to find something that says it will be different for you. Unfortunately, my first-hand experience spending over $350 over the past 2 days at this FedEx location tells me that the woman behind the counter is likely as rude/unprofessional as many people make mention in these comments. She was brusk, ignored my direct questions, and just had a terrible attitude the entirety of our limited interaction. Maybe there's something more under the surface, but that's for her to discover. As far as being a patron is concerned, this won't prevent me from using FedEx in the future as they do provide a valuable service and I am appreciative for that. My recommendations for future customers: don't expect any kindnesses when entering this shop and you won't be disappointed!
Barbaraelle B: Always professional, efficient and polite. Glad you’re in the neighborhood!
Aleksandra Vekshina: Received horrible service from lady named Chanel. She was rude, impatient. We needed urgent passport photos of our baby ( it was his birthday also that day and I even mentioned it to try to get Chanel to be nicer). In the end she didn’t even try to take several pictures just gave a camera to my husband and went to do other things . She was very busy folding boxes in the back. When we were finally able to take one decent picture she made sure to help everyone else in line who were after us before getting to me. Pictures were not accepted anyhow. But needless to say I paid almost $16 for nothing but frustration. We were so excited to visit DC from Florida for baby’s first Birthday. And here. That’s how DC greeted us.
Mirian Cabrera: I went to FedEx this past weekend to work in their work station. Michael and Alex had exceptional customer service skills. They offered to help with the project I was handling without me having to seek for help. While still attending to other customers. They appeared to be the only employee in the store at that time. I will definitely continue to go to this location!
Nicolla Etzion: Every time I go the service is horrible. either they don't know what to do, are extreamly slow, are rude, or just flat out look like they are either high or hungover. Never have had a good experience, they over charge are are extreamly slow. When I try to pack the box myself to speed up the prossess they don't let me at first and I have to keep asking so I don't end up spending 30 min there when I'm one of 2 people in the store (which has happened). Go to UPS down the street, this isn't worth it.
Andrew Murray: Two straight times i have dealt with this office and two straight times they have completely screwed it up shipping my packages. They used to have a much better staff, but the current staff is indifferent to any issues and pass the buck when trying to solve a problem. i will make sure to visit another location moving forward
8. FedEx Office Print & Ship Center
Address: 419 11th St NW, Washington, DC 20004
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 638-6343
Guy: Shipping and mailing service
There are no offers available.
Near FedEx Office Print & Ship Center:
- a 12 meters away experts in: Proskauer Rose LLP
- a 12 meters away law firms in: Crowell & Moring LLP - Washington, D.C. Office
- a 34 meters away hotels with brunch in: Harriet's
Are you the owner of the business? PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
FedEx Office Print & Ship Center: what do users think?
Mirakmal Niyazmatov: This review is about international shipment. Horrible experience. Can't believe a FedEx agent is not qualified enough to enter a correct address from the waybill customer fills out. She put in completely different country and the package is still there, 28 days since shipment. Note that FedEx will not be helpful at all to re-route the package. I have been calling them for the last two weeks, NOTHING, the package is still in a wrong country.
Jose Sanchez: I visited 3 different location prior to this one, great customer service, I need to cut a few magnets marketing signage, they let me borrow the slider and do my own cuts. They were the only people in town willing to help. Great Job guys keep it up.
Liz Krajnak: I sent them an email with an attachment for processing. I called them, too. They said they could do my project. Then they sent me an email asking to approve the price before they could process... And when I went to pick up my packet, it was not done! Why? Because they do not carry the materials for my project! I asked if they could have emailed or called me and the reply was "we thought it was a rush order." Stay away from this place.
Ta Mom: Spent about 40 min for a simple shipment. It took forever to check the rates, jumping from one PC to another, changing three in a row. Wake up FedEx, this is 21 century for god's sake. Train your employees and get better equipment.
Lauren Markoe: They did a lovely, fast print job for me the other day. And they couldn't have been nice and more efficient when I picked it up.
Shaolin Walker: Customer service is horrible! They make you feel rushed and cut you off without being able to get a word in. I will never go to this property again.
Meghan Savercool: Best experience I’ve ever had at a FedEx! Quick and easy.
Tayler Blevins: Awesome friendly guy, however the place could use extra staffing during the day.
James Snowden: its goodpackage came in tact
9. Press Express
Address: 1015 18th St NW, Washington, DC 20036
Schedule: Closed ⋅ Opens 9:30AM Thu
Telephone: (202) 429-5550
Guy: Print shop
Web page: http://pressexpressinc.com/
There are no offers available.
Near Press Express:
- a 8 meters away google maps specialists: The Centers for Advanced Orthopaedics, Orthopaedic Medicine and Surgery - Washington
- a 8 meters away knee specialists in: Matthew Harb, MD
- a 14 meters away parking lots: SP+ Parking
Are you the owner of the business? PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
Press Express: what do users think?
Sarah Priddy: Press Express is AMAZING! They have gone above and beyond numerous times to ensure that our products were delivered on time and at the quality we needed. Their graphic designers have even identified and fixed problems that our in-house graphic designers missed! Their prices are very competitive and their customer service is unparalleled. I never write reviews but after the last interaction I had with the Press Express team...I had to give them a bit shout out! Cannot recommend highly enough.
Erik Neighbour: Really great service - I went to get yard signs and brochures to help launch a new business and was very satisfied by the quality, service, and competitive pricing. They do a ton of other services too, which I will definitely be returning for!
Andrea Zinn: I cannot tell you how much I LOVE the staff of Press Express. I have been using them for years now and there have been countless times that I have asked for last minute changes, rushed orders, or step-by-step guidance on paper selection - and Press Express has always taken care of me. I ordered another last minute job last night (Monday) for close of business Wednesday, and I think Ellen could tell I was was stressed by my e-mails, preparing for a conference, so she had it finished by Tuesday morning and delivered to my office. They saved the day once again and I would recommend Press Express over and over again to anyone in the DC area. Thank you Ellen and Elda!
Rashaun Bennett: Quick response, very professional and friendly. Product was amazing and even included free shipping. Will definitely be doing business in the future!
Cosmo Clemens: Press Express saved my butt! What four FedEx Office locations couldn’t do, these guys did with ease and enthusiasm. Thank you!
Kathy Chiron: pleasant staff, quick service!
10. FedEx Office Print & Ship Center
Address: 1850 M St NW, Washington, DC 20036
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 223-0197
Guy: Shipping and mailing service
There are no offers available.
Near FedEx Office Print & Ship Center:
- a 15 meters away civil lawyers: Alden Law Group PLLC
Are you the owner of the business? PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
FedEx Office Print & Ship Center: what do users think?
Temitayo A: I went to this FedEx location because of the positive reviews. I was not disappointed :). The location was clean, organized, and had a lovely selection of various items to shop for while I waited for my book to be unbound and spiraled (5 minutes). They even gave me a box for my book at no cost. The FedEx employees were warm, welcoming and helpful. While I have other UPS and FedEx locations around me, I will be coming back to this one and recommending it to others.
Alex Mirabile: I had to place a custom order with only a few days notice and the team at this store handled my inquiry like pros. Special shoutout to Jack, who took my call at the end of the day on a Friday and made sure the order was taken care of from start to finish (she even delivered it!). I will definitely be using this location for future print jobs.
Cynthia Loaiza-Shipp: I just left this location and would highly recommend this place to anyone looking for help with their printing needs. Marco was beyond helpful in helping me figure out the size of paper and the paper type I needed for a specialty project. Thank you again, Marco!
C P: I am really happy with my experience at this FedEx location. I ordered prints online for my office and they came out great! When I had a small issue, Logan the store manager responded promptly to my email, and Tim at the printers was very helpful and friendly. The young lady who was also there (I am sorry I did not catch her name) was also attentive and helpful when I came into the store. I will definitely be back next time I need anything printed or shipped!
Melissa Groth: Went for printing services. There was a bit of confusion to begin with, and it was a little hectic (they could definitely benefit from having more than 2 people on staff, maybe they usually do?). Anyway, I think it's probably difficult for a regular person to explain to a printing pro what they want, and vice versa, so I have a new appreciation for that. All that being said, the woman who ended up taking care of me, Kim, was the best. Super efficient, knew what I needed and handled it quickly, all while advising a junior staff member on other matters. Definitely a multi tasking pro. My print came out how I wanted and I'm happy with my experience.
Samantha Kerr: The print services were above and beyond. All of my wedding materials were ready in less than 20 minutes, including a special order. Staff were so fast, kind, and helpful! I highly recommend this location for your wedding print needs!
B C: Always excellent customer service from the team and the manager!Every time I come in, it’s friendly and customer service oriented.Hard working and dedicated team. I appreciate the long hours they are open. My favorite fed ex in the area.
Djean: I wish I could give minus zero. I left my DirecTV return package with them since August 30th, 2018. It was never sent. Each time I call, I talk to 2, 3 people and there is always an excuse. DirecTV has billed me for something that I have returned and I just need them to receive it to clear my account. Bad customer service. Bad follow up. No one knows about anything. They can close that store...
Caroline Smith: A well-managed and convenient FedEx Location (yes, they actually exist)! Staff were quick, friendly, and efficient.
平田光司: I asked photo for Japanese passport, a little different from US's in size. A staff tried to adjust the size and it turned out well. I can recommend the shop to my friends.
11. FedEx Office Print & Ship Center
Address: 400 New Jersey Ave NW, Washington, DC 20001
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: (202) 347-3547
Guy: Shipping and mailing service
There are no offers available.
Near FedEx Office Print & Ship Center:
- a 7 meters away dream accommodation: Hyatt Regency Washington On Capitol Hill
Are you the owner of the business? PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
FedEx Office Print & Ship Center: what do users think?
Karthik Krishnan: Joanna was extremely helpful in assisting me print certificates I needed for work. Did a great job very quickly and helped me get exactly what I needed in a matter of 10 minutes. Great location!
Chuck Hurley: First off - this FedEx office is located inside the Hyatt Regency hotel. I panicked for a minute when I walked down there and didn't see it from the street. It's a small location but was conveniently located within walking distance of my work. I just had a simple FedEx shipment to take care of. I can't speak to bigger projects. The staff member was friendly and helpful, and I was in and out in just a few minutes. Would definitely use this location again.
Keith Friend: Charged a $10 fee to send a “free” pre-paid package. Something about the Hyatt hotel charging a separate handling fee. I was told this wouldn’t be charged at other FedEx locations. Avoid this location if you can.
Aneeth G. Kumar: New hours: closes at 5, not 7
Luke Hartig: Need to advertise that there is a handling fee. Or better yet, don't call it a FedEx location if you have to pay a handling fee above and beyond what FedEx charges.
Marshall Pollard: Was quoted $140 for a 2'x10' banner I got printed at a different FedEx location for $14. Service rep was unwilling to work out alternative paper source to meet my requests.
Robert Breton Phillips: They block the emergency exit multiple times a day.
Nate Gambill: I needed a significant print project delivered to a court within a few hours from when I called. David and Anthony followed through and made it happen - got it printed and delivered that afternoon. The price ended up being a little higher than the quote they gave over the phone, but the end result outweighed that issue in my mind. Thanks!
Buster Doney: Because they are in a hotel, they charge a special $10 fee for dropping off or picking up packages. Regardless if you already paid for a label.
Kevin Nguyen: Christia deserves an award, most helpful employee! Brightened up my day and made the company look good.
12. FedEx Office Print & Ship Center
Address: 325 7th St NW, Washington, DC 20004
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (202) 347-8730
Guy: Shipping and mailing service
There are no offers available.
Near FedEx Office Print & Ship Center:
- a 25 meters away starbucks: Starbucks
- a 31 meters away Mexican restaurants in: Oyamel Cocina Mexicana
Are you the owner of the business? PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
FedEx Office Print & Ship Center: what do users think?
Abuk Jiel: Courtney went out of her way to make sure our large order was taken care of before the weekend and personally called with updates. I thank her and the team for their effectiveness and attention to detail. She is outstanding to work with!
Renee Brown: Very friendly and helpful workers. They did a Outstanding job on my poster. Hands down to the staff. The poster was too big for the frame and they were nice enough to reprint the poster in the correct size for my picture frame without the extra charge. Great Customer Service 👏🏾👏🏾👏🏾I will definitely be back for more business at this location. Thank you FedEx Staff!
Shaz Umer: Kia is awesome, she helped me with my ship and print orders then provided me with a big bag to fit all of my items. Thank you so much!
Lacey Wilson: Kia was super quick and helpful!! And super sweet! Great employee and I'll be back for anything I might need from FedEx.
Maggie Matthews: Courtney has the best customer service and helped me find the best shipping solution for my items. She gave extra care for my items and had a positive attitude, I appreciated her entertaining all of my questions and did not feel rushed making a decision. Bonus: FedEx was the cheapest shipping option I found. I priced the shipping cost at UPS and it was going to be $45, USPS was going to be $30, but it only cost me $11 at FedEx. I feel like I’m winning today! Thanks!!
Aaron Charlong: Was told there'd be no duties on a package of gifts to my parents. Was misinformed grossly. Now trying to argue with FedEx over the phone.
Marcus Dyson: Excellent service, friendly staff. Met my expectations
marcecattani: Terrible service. The folks at the shop were just not willing to help. They directed me to a computer and didn't mention the fact that prices were on average 30% more expensive than if they printed for us. Will not be coming back
Paul Semeraro: This location is awesome. Folks here are great!!! Really appreciate their help!!! This is my goto for FedEx, going forward. So nice to have one.
Corey Salamon: I went very last minute as I needed to send something overnight or at least provide proof that I had sent it overnight to avoid a 400$ fee I showed up to the store at 5:58 to which someone came to the door and I said your sign says you close at 6 to which she replied it is 6. Unless Verizon cell towers are wrong it’s 5:58 but of course she could care less and through the other side of the glass threw her hand in my face and walked away. Class A Customer service if you ask me. Especially when half of us don’t have jobs right now you think the ones that did would be a little more helpful. This is Saturday March 21st 2020 for reference.
13. The UPS Store
Address: 1835 7th St NW, Washington, DC 20001
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 804-4338
Guy: Shipping and mailing service
Review: "I recently stopped by this store to print a couple of documents in a hurry."
There are no offers available.
Near The UPS Store:
- a 0 meters away roof repair companies in: CJ Roofing, LLC
- a 7 meters away tourist flats: 7th Flats
- a 15 meters away bank of america banks: Bank of America Video Banking
Are you the owner of the business? PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
The UPS Store: what do users think?
Nils Hünerfürst: A little bit goofy but staff is friendly and the copy service works great.
Evie Callis: Consider carefully selecting a notary at this location who will actually do their job correctly. My experience is that a particular notary decided her need to be right (when she was absolutely wrong) outweighed her ability to do her job correctly, or even allow for a simple correction to fix her mistake. She totally botched up a very very important legal document that needed to be recorded by not signing her own name correctly and cost many people a lot of stress, time and money. Overall, she had a bad and surly attitude and it did not even occur to her to offer anyone an apology. In addition, no effort whatsoever was made to correct this egregious error - which was actually an option. All that was offered was arrogance and contempt.
Jenny Richardson: I was having trouble locating a package I sent from Georgia to D.C. Matthew took the time to listen to me and help me even tho his store was not involved. If I lived in D.C., this is definitely where I would give my business. Matthew knows what he is doing and is willing to be helpful in a world where no one wants to offer personal customer service any more. Many thanks!!!
Nicole Azimioara: So Imma be real, I became the bane of these people's existence for a solid two hours and they were still the sweetest most helpful people possible. I was filling out my student visa forms, needed a couple of them notarized, and needed to make copies. I had a couple kinks here and there but they still helped me out. 20/10, can't talk them up enough
robin: BEST UPS TEAM EVER!!!! I cant remember everyone name but Tywon,Trina, & all all the staff..the manager who has spoken to me about the benefits of purchasing a UPS Box for my small business..I mean EVERYONE...You all have helped me and continue to help me all the time...you educate me as a small business and how UPS can actually help me to keep a smooth and consistent flow of my business.... you guys help me with printing, Packaging , everything you can think of when it comes to a small business owner.....I feel like family ....every time I walk in there is nothing but warm welcomes... and genuine hearts and I feel like you guys have the my best interest and also my best interest of my business....THANK YOU FOR EVERYTHING.
Tarah Celestin: Mya was extremely helpful and understanding. She worked with me to get all of my large moving boxes to my new home safely. She took extra care to reinforce the boxes with tape and her patience put me at ease. I felt worried about my packing and moving with such large boxes, but working with her made it so much better. I’ve been shipping from this location throughout Med school and it’s nice to end my stay here on a great note! All the employees are kind, personable and accommodating. Extra kudos to Mya.
Response: Hi Tarah, Thanks for the nice feedback. We are happy that Mya was able to help you. We will relay the kudos to Mya.
Zoe Lu: Update: package delivered several weeks later.. still don't know why glitch happened but the store manager apologized profusely. Appreciate this follow-up and revised rating. Original post: I was waiting to leave this review to see if the store would be reasonable to help me resolve this issue, but it seems they refuse to take accountability for their part. I had a package shipped here since my building has been experiencing package theft. I went into the store to pick up my package a few hours after receiving the notification that it was ready but the store was unable to locate it. Their system showed some weird error so I had to pull up the information on my end which showed that an employee named Matt scanned in. Said employee claimed he did not scan it in and someone else had logged it under his name. Since they couldn't find the package they assumed it was accidentally loaded onto a truck for delivery. I waited two days and they never called me back to say if the package came back in. When the clerk looked it up, system now claimed recipient refused the package and it was on a truck somewhere. He also mentioned that I was the second person with this issue that week. I called UPS customer service as instructed and it went nowhere. The automated system told me package was returned, when I got through to the customer service rep she couldn't even locate the tracking number and despite repeating the digits, she had no record. She told me to contact the store again or ask for the shipper to resend. I contacted the store again and they tried to pawn me off on UPS corporate even though it was an error on their end. A manager has yet to return my phone call regarding reimbursement. UPS corporate refused my claim because of "store error". In the end, the shipper is resending the package and filed a complaint on my behalf because THEIR system shows a delivery delay. Frustrating to know the store refused to acknowledge their role and claimed that since they're "independently owned" they shouldn't be held liable. What is the point of access points if our packages won't make it to us?
Martin Souliere: Fast , friendly and efficient service.. always helpful… great team .. Aaron and Darien are professionals!👍
Rhiana Rivas: Mya who works at this location was incredible. She was so helpful with my moving boxes and patiently helped me find solutions to my shipping problems. She was so kind and accommodating! Highly recommend this UPS location because of her.
Response: Hello Rhiana, Thank you for taking the time to leave us this positive comment. We will let Mya know that you appreciate her service. We look forward to helping you again.
Dave Thienel: Don't waste your time, go to FedEx on 14th. Three employees stared at me blankly as I walked in. They were terribly inconvenienced by needing to pack my items I had brought in and couldn't figure out how to package them. I took then to FedEx and was done and out in no time.
14. The UPS Store
Address: 455 Massachusetts Ave NW, Washington, DC 20001
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 898-4940
Guy: Shipping and mailing service
There are no offers available.
Near The UPS Store:
- a 5 meters away limousine companies in: US Limo World
- a 5 meters away lighting shops in: Lutron Commercial Experience Center
- a 16 meters away centros pilates: [solidcore]
Are you the owner of the business? PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
The UPS Store: what do users think?
Monica Amtower: Every time that I go, I am in and out quickly and my items are always shipped properly. The staff makes an effort to help multiple people at once and they are friendly. Not sure why they have received such bad reviews. I don't agree
A R: This is one of the worst UPS stores ever. There is no management here. I walked into this store and wanted to get copies done of few documents. The ONLY one staff doing the work at the counter there showed me where the machine is and how to place the paper and then asked me to make all the copies myself and holler if it doesn't work. Oh the machine did not work. I hollered. She said try moving the paper around and I couldn't figure it out until 10 copies. I kept asking for help but she did not care. After repeated attempts of failing I figured out how to make it work. I made my copies and went to the counter. There was 1 customer ahead of me and 2 after. The staff member asked if I am done making copies. I said yes. And still she ignored me to go to the next customers. When she finally decided to entertain me I told her that I want to ship these copies. She asked for my address. I first told her my number and she read an address on the system which was different so I told her that isn't my address, but she said it is in the system and I was like it needs to change then. She told me I am rude and did not process the order and started raising her tone. As I was noticing the name on her badge, she realized that I was doing so and took the badge off. Eventually I went outside and called UPS customer care. They told me to go inside and talk to another delivery employee there which I did who started telling me why the other staff behaving rudely is right and I am wrong instead of helping take care of my need. The customer care guy eventually told me to leave without paying with my copies. The $4 bucks don't make a difference in my life and I so wanted to pay that but the staff there was hell bent in not processing. They even made fun of my accent. What a horrible and bullying store!!! NEVER EVER GO TO THIS PLACE...
Ido Simyoni: Great service. Very friendly agent that was willing to help me with my package.
Sophia Osterberg: The manager was a wonderful help each time I’ve been to this location! The staff have great customer service, and Maya in particular went above and beyond to answer my questions and meet my needs. Glad to have this store in the neighborhood.
Sarah Cammarata: Do not go to this store at all costs. You will deeply regret it. This store lost my passport and visa and is not helping with the investigation into how my package went missing. I had a mental breakdown at the store and even then, the employee provided no sort of recourse. Not to mention that they sometimes answer the phone, and say “hold on” and then never return and will hang up 45 minutes later. Or, they respond with an inadequate response and hang up. Very horrible experience with everyone at this store.
Gloire Mbuyamba: I braved the gloomy weather walked 1 mile to make it before closing time of 17:00! It’s 16:40 and it’s already closed! The assistant inside asks me to look out to say that there is a new time yet on the door it still says 17:00 disappointed
Kay DC: This is probably the worst UPS Store that I have ever been in. It's not just incompetence or poor customer service, it's actual negligence. This past weekend, I slipped on some ice on the UPS entryway, while trying to open the very heavy door. One of the employees did come out to see if I was OK, which I really appreciated. But when I suggested that they should salt the entry because even though I was just a bit bruised and sore, someone else could be very seriously injured. Both employees then quickly deflected and said it wasn't their job/wasn't their fault. OK... so to add insult to injury (literally)I dropped off my package and when I explained I had come there for the purpose of getting a receipt, was told that I "had an attitude." Fast forward three days later, I decide to get over my PTS from the experience and go back because I needed a document notarized. I made an appointment using the online system and even received a confirmation the day of the appointment. I show up and was simply told "the notary won't be here today." No suggestion about when to come back or why the appointment hadn't been cancelled if the notary wasn't coming. If you have the option to go to any other UPS store, don't choose this one.
Patricia Davis: I recently did a phone payment to this store for my po box. Next thing I know, I'm getting all kinds of charges to my card -- Door Dash and others. A few months ago I was expecting a credit card and it never showed up. I'm very suspicious of the staff there. The franchise owner did nothing but cover her butt. I'm trying to reach corporate, no luck so far. Beware Note: I am referring to the 455 Mass. Avenue location.
Kate O'Connor: This is bar none the worst place I’ve ever done business. I spent over $150 sending a package to Europe. It was never mailed and returned to me the next day at my home. I understand that mistakes happen, so I took it back to the store to resolve it. No one could figure out why the package was returned, or figure out how to mail it (which seems like the job of the ups store?). After going back and forth with them for over two hours, I finally took the package to FedEx where it was mailed without incident. That all was annoying, but, again mistakes happen. The real problem with this store is that I’ve been trying to get refunded for over two months. The manager, Jermaine, consistently refuses to call me back and is never at the store (I’ve left five messages and gone to the store four times.) I’ve also reach out to the owner via email (the only contact information they would give me) and they have not replied.
Ekta chaudhary: Horrible store! The staff doesn't listen to you properly. I sent a shipment to India and they manipulated the item value. When asked, they acted like it's not their fault and were extremely rude about it.
15. FedEx Office Print & Ship Center
Address: 901 Massachusetts Ave NW, Washington, DC 20001
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: (202) 783-8412
Guy: Shipping and mailing service
There are no offers available.
Near FedEx Office Print & Ship Center:
- a 14 meters away marriott hotels & resorts Hotels: Marriott Marquis Washington, DC
- a 47 meters away hotels with brunch in: Anthem
- a 47 meters away marriott hotels & resorts Hotels: Courtyard by Marriott Washington Downtown/Convention Center
Are you the owner of the business? PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
FedEx Office Print & Ship Center: what do users think?
Carrie Schmaus: Nice employees but they charge a handling fee to drop off a pre paid package.
Brian Chism: This location will charge you fees for everything. The lost our packages, tracking showed they were signed for on Friday, when we arrived on Sunday they could not find all the packages. We paid the fee for the items they could find. Long story short on Tuesday when our event was over they found the other packages. They wanted us to pay the handling fee again for the items. They were of no use to us as the show was over. So we tried sending the items back, using FedEx. We had preprinted FedEx labels, they charge for that too. That’s right they charge a handling fee for you to drop off FedEx packages at a FedEx location! All they had to do was let the driver pickup the packages but they charge a fee on stop of your shipping costs. It’s like they don’t want you to use FedEx! Don’t waste your time with this place, they will loose your items then want more money out of you!
Kinwa Yu Chen: Yes, they WILL charge handling fee if you hold your boxes at this Fedex location because they are part of the Mariott hotel and not a true Fedex location; but you are paying for the convenience if you are showcasing at a convention held at the Walter E. Washington Convention center (i.e. Otakon). They will move your boxes for you at the Connector to the convention center for easy access for your shipment to be carried to Artist Alley or Dealer Room halls so you do not have to lug your packages outside. If you don’t want to pay handling fee, there is literally a Fedex location on every block around the hotel so no excuse. Do your research people.
Christopher Rathsack: Avoid this location. I just needed to ship a simple package (fedex medium box). The agent seemed to be annoyed that someone wanted to ship something. At the stand where the boxes were, I grabbed a slip and filled it out. When I went up to the counter, I asked her to verify that it was the right slip since there were 3 different ones. I couldn't ask earlier because she was involved in a lengthy call. She replied that it didn't matter because those were old and they didn't use them anymore. She didn't explain why there were stacks of them in the store. Then she mentioned that there was an extra $10 handling fee to ship any package from that location. I decided to leave, save $10 and get the added bonus of not speaking to her anymore. Suggestions - Don't have a location if you don't want people to use it. Help the clerk working the morning of 5/8/2017 find a job which doesn't interact with people.
Mike Chan: place is absolutely worthless. the charge a "handling fee" which is BS. lady behind the counter doesn't even do anything, just hands you a form to fill out like it's the 1980s. Now we aren't even sure our package got shipped out.
Paul Dwaileebe: They charge you to drop off their own packages.
James Butler: Renard was extremely helpful and had a great attitude when dealing with every customer that walked into the store (myself included). I would definitely use this Fedex location again!
R (fdas): this is not a typical fedex, they charge extra handling fees to drop stuff off here vs. a normal fedex
Adrienne Propp: NOT a real fedex. They charge a $10 “handling fee”. Please amend this content immediately as it is misleading.
Jaclyn Lippelmann: $10 fee to drop off a package here, and the employee was pretty rude.
16. The UPS Store
Address: 4200 Wisconsin Ave NW, Washington, DC 20016
Schedule: Closed ⋅ Opens 8:30AM Thu
Telephone: (202) 363-8044
Guy: Shipping and mailing service
Review: "He even offered to make copies of our documents for us."
There are no offers available.
Near The UPS Store:
- a 2 meters away acting schools: American University Greenberg Theatre
- a 5 meters away ballet fit: The Washington Ballet
Are you the owner of the business? PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
The UPS Store: what do users think?
Suzanne Papiewski: I go out of my way to visit this UPS store on a regular basis because they are always quick, efficient, have multiple services such as notary and passport photos, and the BEST selection of elegant and beautifully curated greeting cards that I can’t find anywhere else. A totally professional and friendly crew.
Response: Suzanne, I believe we spoke when you last visited our store. Thank you for taking the time to write such a nice review. We enjoy having a nice selection of greeting cards and try to keep them fresh and up-to-date throughout the year. Hope to see you again soon.
Michelle McKeever: The customer service at this store could not be better! Truly, these folks are angels. Both Rich and Adam have helped with big mailings (from 30-300 boxes) printing labels and helping me prep the boxes. I am so grateful for this place and will continue to come back for both business and personal shipping needs.
Response: Michelle, thank you for taking the time to write such a nice review. It is a pleasure working with customers like you who are so well organized and "with it." We look forward to helping you with future shipments and printing.
Catherine Vial: This location has three notaries on staff. Plus, unlike my bank, they authorized to witness signature of documents in a foreign language. Staff is pleasant and very professional. Rarely any Wait time.
Response: Hi Catherine. Thank you for using our notarial services and for leaving such a nice review. We look forward to seeing you again!
Phoebe Thompson: I was at the store with my Dad last week getting something notarized. My Dad had recently had knee surgery and was having difficulty standing. The person helping us ( Scott) realized this and quickly got a chair for my Dad to sit in. He was very kind, thoughtful and had a nice accent too! Great store in our neighborhood. Highly recommend this place.
Response: Thank you for taking the time to write such a nice review. We're glad you had a pleasant experience at our store with Scott. He excels at customer service. Hope your Dad recovers quickly and is "out and about" soon.
Tiffany Butnaru: I would never imagine leaving a Google review for a UPS Store but each time I pop in to run an errand, these folks simply amaze me. Scotty and his team are consistently kind, professional, warm, and eager to help. In a busy society, we forget how a simple act of kindness (or a warm interaction) can make someone's day. These folks make a simple trip to UPS the highlight of one's day.
Response: Tiffany, thank you for your fantastic review. Your kind words mean a lot to Scotty and the our entire crew. We take pride in providing caring service to our wonderful (like you!) customers. Hope to see you again soon.
Brian Kemp: These guys took responsibility for a problem with a subcarrier's shipment and worked hard to ensure my insurance claim was paid out. Really appreciate it!
Response: Brian, we appreciate the patience you showed as we worked on your claim. We understand the process took longer than anticipated so we truly value your nice review. Best wishes and good luck to you.
Mary Danzi: Sorry I could only give 5 stars. I recently moved to NW DC. I had to call Comcast to cancel and return my TV equipment. I spent over an hour on hold and when I did eventually speak with someone live, she was less than helpful. I was instructed to take my equipment to my local UPS store and they would return it for me. I was very skeptical it would be that easy. I was expecting another painful and time consuming interaction at the store. Well, was I wrong. It couldn't have been easier and it took maybe 5 minutes from beginning to end. I was assisted my a very friendly Irish man. Didn't get his name. He asked me to wait and he'd give me a receipt to show I had indeed dropped the equipment off. I also picked up a few greeting cards when I was in the store ( great selection too). Thank you to UPS for making this a very pleasant experience. I will definitely be coming back to ship things to my daughter at University. M.D.
Response: Mary, thank you for your wonderful review. Returning Comcast equipment is a free service provided by The UPS Store nationwide and we try to make the process quick and simple. Your receipt has the serial numbers of the equipment you sent back. Scotty, the “very friendly Irish man,” takes pride in giving top-notch customer service and appreciates that you took the time to give your feedback. We look forward to serving you in the future.
Beth Johns: This is the place to go if you need something notarized. I was assisted by Scotty. He was very patient, friendly and professional. The staff are all great and I've used this store many times. If you need to ship something or have something notarized, try this place. It's a great business.
Response: Thank you, Beth, for leaving such a wonderful review. It's nice having customers as pleasant as yourself, and we hope to see you again soon.
Sally Michaels: My Husband and I needed to have a document notarized. My friend told me they notarize at this UPS store. We were helped by Scott who was very patient, courteous and a pleasure to deal with. He even offered to make copies of our documents for us. We were in and out in 10 minutes. We will be back for sure. This business is a gem in Tenleytown.
Response: Sally, thanks for taking the time to write such a nice review. Our notary service has become very popular because it's often difficult to find a notary in the neighborhood. Also, thank you for your kind words about Scott. He loves to imprint his seal on customer documents! Hope to see you again soon.
DC Explorer: Nice, helpful, efficient staff---I enjoy using their services! Just a heads up that the US postal service rates UPS stores provide are higher than the actual rate you'd get at the post office. I prefer using UPS, but when I'm mailing something cheap and I'm in no rush, I still use the post office on occasion.
Response: Your review is greatly appreciated. We're glad you discovered our store and enjoyed working with our staff. Please visit again soon.
17. FedEx Office Print & Ship Center
Address: 1812 Adams Mill Rd NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 232-0260
Guy: Shipping and mailing service
Review: "I just need to print a document but both computers were being used."
There are no offers available.
Near FedEx Office Print & Ship Center:
- a 10 meters away wells fargo banks: Wells Fargo Bank
- a 20 meters away reducing massages: The Visceral Body Massage Therapy
Are you the owner of the business? PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
FedEx Office Print & Ship Center: what do users think?
Ricardo Matheus: Went in for a quick drop off and the staff working there was just the happiest I’ve ever seen in a while in DC! Dashaun, Brittany and another lady working at the time were exceptional! Definitely needed some positivity today. Thank you the great service everyone!
Dan Thompson: Dashawn was super helpful and personally ensured my urgent (and complicated) order was done ahead of schedule and at the best price. He provided a proof on the spot and followed up with updates. He also beat the price of several other printers in the area and an online shop.
Jackie B: Who knew that Fedex Office could be this exciting!! I just need to print a document but both computers were being used. I went to the copier where it gave me instructions to send my documents to copier. I received an email that it didn't work. I went to the counter and was helped by friendly, Martinique. She told me to send to this address and she would print it. While, I was emailing, I heard her say to a gentleman to leave and pick up the phone. When I turned around, there was a gentleman stealing lots of product. She was calling the police with the information. After she completed the call, she said he comes in a lot and steals. They have desperately tried to move product and deter this crime, but they can't put all.product behind the counter. She was extremely professional and composed throughout this entire theft. The gentleman next to me stated he had no idea what was going on either. Martinique should not have to deal with this nonsense, but her demeanor was unwavering. She was professional and never had anything negative to say throughout. I hope people realize the stress involved with this job. Thank you, Martinique! You were awesome.
Zoe Lu: Very rude staff and doors opened late (20 minutes after stated opening time). Came in to drop off large box with preprinted label. The entire staff watched me struggle to open the door, a passerby was nice enough to hold the door open for me. Then, with a lot of attitude, they told me that if I put it on the cart they will then ship it for me. I walked too far in the store and with more attitude told me that I put it in the wrong place and need to pick up the package and move it. Worse customer service and I am sure the excuse is that they were "following social distancing protocols".
Chris Hennemeyer: Fedex Adams Morgan gets five stars from me today entirely based on the great customer service and charming attitude of Martinique. Amazing how she brightens the place when she's on duty. Otherwise this outlet can be a bit unimpressive.
ryandhahn: Avoid this Fedex location at all costs! I had a package shipped to me at this location. Got a notification that the package was being held for me, went in the next morning and the clerk could not find it after searching for quite a while, said she'd have to talk to her manager. I called back a few days later, they said they had found the package. However, I had to be away from DC for a few weeks and the clerk told me they would hold it until I'm back. A few days later, lo and behold, I get an automated notification from Fedex saying the package is being returned to the sender. I called the office again, explained the issue to the clerk who then said I'd have to speak to his manager, and he'd have the manager call me back shortly. Two days later, and not a word. What an enormous waste of time, never setting foot in this place again.
Quinn Scanlan: Arrived around 5:45 p.m. to ship packages and they were closed even though the store is supposed to be open until 8 p.m. I even called FedEx customer service to be sure the hours were not incorrect. No sign on the door or anything indicating WHY they were not open (I checked because I understand emergencies happen). Hard to think of anything more unprofessional…
Toñi Blaya: The woman who is in charge of printing was super rude. She did not even help me to print some files despite it was my first time doing this in the US. I understand that people have some bad days and they dont feel like doing anything but she should be more professional. I have left this place without printing my files.
Corey Newman: This store, which is less than a block from my house used to be fairly decent. However, relatively recent personnel changes have resulted in a zero star operation. Invariably slow and rude are not any way to run an operation. I'd like this location to remain, but they need better staff, training, or both.
sara rosen: I walked up to the counter and said ‘Hi, I’d like to ship something’ and the man snapped back ‘I’m tired!’ and the interaction went down hill from there. There were eye rolls dramatic sighs; I was ignored; l was given incorrect instructions and then snapped at for following those instructions; I was sneered at and patronized. Another woman in the shop just gave up and walked out. You would have to work hard to find someone ruder and less helpful than the people at this FedEx. Go somewhere else, anywhere else, use a different company or the postal service, anything. Also, their last pickup time is quite early; so my “Priority Overnight” package, which was dropped off on Thursday at 4pm is not expected to arrive until Monday at 10:30. What is “priority “ or “overnight” about that?
18. FedEx Office Print & Ship Center
Address: 3111 14th St NW, Washington, DC 20010
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (202) 328-1050
Guy: Shipping and mailing service
There are no offers available.
Near FedEx Office Print & Ship Center:
- a 6 meters away chipotle: Chipotle Mexican Grill
- a 10 meters away starbucks: Starbucks
- a 16 meters away mediterranean restaurants in: CAVA
Are you the owner of the business? PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
FedEx Office Print & Ship Center: what do users think?
Jameka Timlic: There’s a reason why they already have a 2 star rating. I went in to print something and the associate named “Precious” had an attitude immediately. Not sure how she got hired in customer service but she needs training on how to talk to customers. She was incredible rude. I will not be coming here again
Sophie Feldman: I was in a rush and very confused about what to do when I got in, and on top of that I wasn’t wearing my glasses so I found myself both mentally and visually disoriented. The blurry employee, though, took note of my confusion with such an easy grace that, immediately, I knew all my printing needs were but a trifle to someone so solid in the ways of printing and shipping. I wandered about the store’s many offerings with a sense of wonder, when suddenly a gentle voice emerged from behind. “Here it is, enjoy your day.” And enjoy I shall, with my parking pass in tow. Thank you FedEx, and thank you whichever employee was working at 5:15 PM Sunday, March 13th. Whenever I print hereafter, I’ll think of you.
Donna WalkerJackson: Very rude Afro American woman name Precious. I will be calling Corporate on her. She needs to be trained in customer service. I wont be going back in there. The only reason why I gave one star because helped me and he was very nice.
Jonathan Sellstrom: Unfortunately they were not open at the time advertised on their door. I used to go here frequently for printing.
Cynthia Tinsley: This location is closed until December 27 despite Google stating that it's open until 9 PM. They get three star for placing a sign on the door indicating their closure.
Inna Na: I dropped off a package today and asked for a receipt. The man behind the counter was very obviously annoyed that I had asked for one since it made him stop whatever he was doing for just a mere 30 seconds. He pointed out with an attitude that my receipt is technically the tracking number. While thats helpful information for next time, there are other ways to communicate that. This dude was annoyed for doing the literal job that he is paid to do. I left annoyed myself after that...
Z S: Rude staff. I went to print off some documents and a banner today. The process of printing off the banner was long and was not communicated. As I was waiting, the printing machine finally began printing my banner and the man who was supposed to be helping me abruptly went to the back and started laughing and joking around. I was confused and asked the other customer service representative about this and she rudely snapped at me, “He’s helping you print your things!” She called the man who was supposed to be helping me back and he said, “oh, this process usually takes a while”. I didn’t mind waiting however long it took to print the banner, but I wish that this were communicated ahead of time and throughout the process. A simple, “ma’am, this process is going to take around 15 mins, is that ok?” goes a long way. I also didn’t appreciate being snapped at when the wait time wasn’t communicated at all to begin with.
Jose Ayala: Worst service, on the receipt it say that’s $0.34 and they charged me $20 dollars. I was trying to get some help from someone, but they didn’t do anything.
Monika Porter: I wanted to express my feeling of disappointment. Whoever the guy is (long hair, bigger guy, not sure his name) who was closing the store today was very rude. Me and my husband came to print and puncture very important papers this evening. We asked the staff for a hole puncher and they (there were two guys) had very unhelpful attitude to start with. We needed a two hole puncher but we were informed that it had been thrown away. We asked if they had any hole puncher then we were given a three hole puncher. After that we asked if we can mail the documents. The guy with long hair told us that he cannot do it because it won’t get shipped today anyway. My husband asked if we can send it anyway because he is working all day tomorrow. And now we are told that he closed the system.Seriously? Is this how your turn away your customer? And although I can understand that you might have procedures that the system has to be closed before 8pm they didn’t even bother to give us heads up when we came to use the service at 7.30pm. I find this customer service VERY RUDE ,UNHELPFUL and UNPROFESSIONAL. They made me and my husband feel as if they are doing us a favor for being there! We didn’t hear any apologies or anything not even pretending they were trying to help. I find this behavior very unacceptable and shame on you for having staff treating people this way!!!After all we contribute to their salary. I worked in customer service before and this kind of behavior is not how you make money.
Cameo Berlin: Went in twice this past week and both time Daniel helped me out. He was super friendly and professional. While he was helping me he also was managing this guy that was being kind of difficult. Daniel handled it with grace- he was super calm throughout the whole thing- exactly the kind of service we need this time of year. thank you!
19. The UPS Store
Address: 996 Maine Ave SW, Washington, DC 20024
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 506-4111
Guy: Shipping and mailing service
Review: "For your shipping & printing needs or to get documents notarized."
There are no offers available.
Near The UPS Store:
- a 5 meters away bicycles for rent: Unlimited Biking
Are you the owner of the business? PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
The UPS Store: what do users think?
Chelsea Ridenour: I go to this UPS store on the regular and they are so kind, welcoming, and always willing to lend a hand. I’ve done numerous online shopping returns AND they even helped us print some of the stuff for our wedding. Ken is a super star and always makes my visits easy and straightforward!! Thank you to Ken and all the amazing employees at the Wharf UPS store 🤩🤩
Response: Hi Chelsea, Thanks so much for the review! We hope to see you again soon! -UPS at The Wharf
Daina Agee: The staff at this store was incredibly helpful & kind. I called to confirm they were open, the call was answered by a human (no voicemail or phone tree), & they told me about parking options (a garage next door or the loading zone out front). There was a mistake in my shipping address and the staff was so so nice to fix it for me over the phone and run the paperwork out to the curb. THANK YOU so much. The store is off the beaten track but well worth going to SW because the staff was so nice about everything.
Pras Ra: This place saved me when I needed a weekend notary. Paid $30 to get my documents notarized and Heiner was so helpful, patient and friendly. Why can’t all UPS be like this?! Thank you!
Response: Hi Pras, Thank you so much for visiting our store! We're so happy we were able to help you with your notary needs. There are 6 notaries at our location, so there is always someone available to help. We hope to see you soon! Best, Ken
Sibel B: One of the best UPS experiences I've had in my whole life and I'm more than 50 years old! It wasn't crowded, very clean and well organized, well staffed, extremely professional. I was served by Kazim who was one of the most helpful, knowledgeable and efficient UPS professionals I've had the pleasure of working with. This was a terrific experience, well done UPS!
Response: Hi Sibel, Thank you so much for the review! Kazim is definitely someone who goes above and beyond. I hope you come visit us again soon! Best, Ken
Rhea Magpayo: The staff at this location were helpful and friendly! I needed invitations for my cousin’s party and they did an excellent job! Definitely getting invitations from them again!
Response: Hi Rhea, We're so happy we could help with printing and designing your cousin's invitations! We hope you think of us again when planning your next event. -UPS at The Wharf
Kevin Scott: I've had nothing but positive experiences at this UPS Store. The staff go beyond what is required to meet the needs of the customer. The staff even suggested strategic ways to pick up my mail and avoid the parking police at the same time. Well done!
Response: Hi Kevin, Thank you so much for visiting our center. We hope to see you again soon. Best, Ken
Rafferty Jackson: Great shipping service! I needed to have skateboard decks wrapped, boxed and shipped. I was greeted with a can-do attitude and great service.
Response: Hi Rafferty, Thanks for your patronage! We hope you visit us again soon for all of your notary, printing and shipping needs. -UPS at The Wharf
Susan FG: Always great service at this location, employees are very nice. Thank you to Kazim for help with a notarized letter yesterday!
Nelson Crouch: This UPS is the most attentive store I have ever worked with in my whole life. I am constantly pressed to get copies made, mail sent, photos printed, and photos printed on an ASAP basis. Every single time, Ken and his staff gets the job done immediately at a low cost. I love Ken and his staff. I hope they never leave the Wharf. I recommend this UPS store for any and all your business needs.
Response: Thank you so much! We value your patronage!
Tara Stutsman: Kazim was so helpful when I came in, convenient location for this store (if you're on foot), and it's tidy and well organized.
Response: Hi Tara, Thanks so much for providing a review of Kazim. He really is a hard working! We hope to see you again soon. Best, Ken
20. The UPS Store
Address: 6955 Willow St NW, Washington, DC 20012
Schedule: Closed ⋅ Opens 8:30AM Thu
Telephone: (202) 853-3861
Guy: Shipping and mailing service
Review: "We had a complicated oversized printing job and it was done ..."
There are no offers available.
Near The UPS Store:
- a 6 meters away dental clinics in: ELITE DENTAL
- a 16 meters away medicaid offices: DC Healthy Families
- a 20 meters away free lawyers in: Ayuda
Are you the owner of the business? PROMOTE IT!
- Be the 1st in the ranking
- exclusive page
The UPS Store: what do users think?
eric: A visitor from England left their laptop in my apartment. Since they needed their computer I brought to this store for packaging and shipping. Expensive, but I thought their expertise worth the price. Sadly, I was wrong. The first attempt at shipping was returned because the ‘expert’ filled out the label incorrectly. The second try did make it to England, but with an unexpected import tax of $270. Apparently the ‘expert’ who prepared the second label neglected to list the item as used personal property, something I’d explicitly requested. Instead they listed it as a gift. Use this location at your own risk.
Simi S J: I was on a time constraint and was impressed at the quick and exceptional service that was provided to me. The staff who helped me was courteous, friendly and considerate. Thank you for the wonderful service and experience. I highly recommend this UPS Store.
Response: Hi, Simi! Thank you for taking the time to leave us a review! We're so happy to hear that your needs were taken care of! Please come back and visit us again soon and ask us about our printing service! Tabby, Asst. MCM
Christa Sawko: This UPS location has helped me complete multiple complicated returns. Sal is always helpful. I also love that they have a shredding service.
Response: Hi, Christa! We appreciate you taking the time to leave us review! We're glad to hear of your success using our shredding and with a member of our staff, Sal! Please come back and visit us again soon and be sure to ask us about our notary service! Tabby, Asst. MCM
Hilary Binder-Aviles: Great experience at this new UPS location! We had a complicated oversized printing job and it was done beautifully and timely. Staff were helpful and professional! I highly recommend this UPS store.
Response: Hi, Hilary! Thank you so much for taking the time out of this busy season to leave us a review! We're so happy to hear that your printing needs were addressed in a timely and professional manner and we look forward to future print jobs from you! Tabby, G.M.
Alex First: Great Addition to the neighborhood!The services are highly efficient & the people who work here are just Great overall! definitely recommend this location , have been to other ups stores but this one is certainly the best
Response: Hi, Alex! Thank you for taking the time to leave a review! We hope to see you again soon! Be sure to ask us about our faxing and scanning services! Tabby, G.M.
Nikayla Hawkins: Staff was really knowledgeable and helpful. Showed great customer service and was really patient and nice! I also love the location as well as it is really convenient for me. I would highly recommend others who are in this area to come to this location you will not regret it!
Response: Thank You So Much! Glad To Have Been of Assistance!
D G: Don't bring your Amazon returns here! I dropped mine off 3 days ago and was given a receipt with a tracking #. Tracking for this # still shows as "label created" only, with no evidence that the package ever went anywhere. I stopped by the store yesterday to ask about this, and the staff told me that the tracking number they give for Amazon returns does not necessarily reflect the actual shipment! They aggregate Amazon returns, and ship them with a different tracking number. The staff told me to call Amazon, provide them the tracking # that this store originally gave me, and Amazon would credit me for the return. Not true. After 32 minutes on the phone, a very helpful Amazon agent reached the same conclusion I had - how can Amazon credit me when they have neither received my return nor proof that it was actually shipped to them? Amazon was adamant that this consolidation of returns, with no accurate tracking # for the customer is NOT the appropriate protocol. Amazon advised me to file a claim with UPS for a lost package. UPDATE: UPS' response does not address the following facts: (1) I was not told that my Amazon return would not be immediately returned to Amazon - had I been told this, I would have just brought the return to the nearby Whole Foods, which would have resulted in a prompt refund; (2) UPS.did not inform me that the "tracking" number they gave me is a dummy # that i cannot use for tracking my package; (3) Amazon customer service informed me that UPS' consolidation of returns was *not* an authorized practice. According to Amazon, my return should have been promptly sent to them, and I should have been given a tracking #. Either UPS is wrong or Amazon is - but my return is still MIA, a full week after I dropped it off; and (4) UPS would not accept my claim as sender of the missing package, because the "tracking" # they gave me on my receipt is not a valid tracking #!!!
Response: Thank you for leaving a review for the store. As of two and a half years ago, we have been working with Amazon to make returns easier and less expensive for our customers. Over 5,000 UPS Stores have the same procedure for the return of Amazon products. Most of the smaller returns get packaged in individual bags and they are consolidated into a box with other customer's returns. Based on the information provided in your review, it appears that your amazon return was a consolidated return. The receipt that is given to you is proof that you dropped off the item but it does not have a valid tracking number because the shipment of consolidated returns and consequently, the tracking number, will not be generated until the box is full or after seven calendar days, whichever comes first. We apologize for any miscommunication and please feel free to reach out to me at 240-707-6756 to discuss this matter further so we can determine whether your item was a consolidated return. UPDATE: For the majority of the smaller returns, they get packaged in individual bags and they are consolidated into a box with other customer's returns. The receipt that is given to you is proof that you dropped off the item, but does not have a valid tracking number because the shipment of consolidated returns and consequently, the tracking number, will not be generated until the box is full or after seven calendar days, whichever comes first. The method and location of return is determined by you, the customer. The speed of refund is also determined by you when you request a return and refund. If you select, "Refund to Amazon account balance", the website or app will tell you that you'll receive the refund within a few hours. If you selected, "Refund to original payment method" (credit/debit card), the site will also inform you that you will receive your refund within 7 business days. The role we handle is packaging the return and providing you with the date and time you dropped it off. I apologize again for the lack of communication regarding your return. Please reach out to us via phone or email so that we can assist you more efficiently. Tabby 240-707-6756 tabby@tupsstore.com
Nez Fuentes: I love the look of the post office inside as I walked in I was greeted by wonderful employees. Very good management. the customer service is very fast & efficient & it was a pleasure to be in the store with these people who are very helpful I would recommend coming back here for help.
Response: Thank You So Much For Your Review! Glad We Can Assist You!
NT Day: Beware that they do not take Nespresso capsule recycling as the other UPS Stores do. They claim you need a label which you do not (triple checked with Nespresso). Also very mansplainy, so I went (and will continue) to the Woodmoor store. Sad, I was excited that they were in the neighborhood but between this and the sketchy Amazon return policy, I don't trust them.
Response: Thank you for taking the time to leave a review for the store. For Nespresso returns, you do need a shipping label in order to drop it off. There is not a way that we can scan it and give a receipt without the return shipping label that Nespresso always provides in their packages. Please contact me when you have the chance so we can discuss this issue further and hopefully determine what the Woodmoor UPS Store does differently for your Nespresso returns. Tabby, Assistant Manager tabby@tupsstore.com 240-707-6756
Emily Rosata: Very nice store, the people who work here are wonderful! i love the fast service & knowledge the employees have ♥️
Response: Hi, Emily! Thank you so much for leaving us a review! We hope to see you again soon! Ask us about our notary service! Tabby, G.M.
