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1. FedEx Office Print & Ship Center - Washington
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5
28 reviews
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Address: 1400 K St NW Suite 102, Washington, DC 20005
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 898-1401
Business type: Shipping and mailing service
Sam Odle: FedEx is open late. The service I received? Great! Decent selection of office supplies so come on in, don’t hesitate!
Jaehyeon Lee: I visited here with 3 packages.They helped everything to ship.They are nice and professional.
Jena Coen: I was in DC for a work trip and used this location for a big, complicated print order. After submitting my order online, I received a phone call from a really friendly team member (Michael) to make sure my special instructions were processed correctly. My order was ready ahead of schedule and was perfect! When I picked up my order, Michael was there to help me, and he was just as pleasant in person. I have used FedEx Office for the same project in numerous cities around the county and always end up having some sort of issue. This was by far the best service I have ever received and I highly recommend this location.
geoffrey koury: I was taking a month-long intensive course just around the corner from this business and started stopping in every other morning (very early.. about 7:30am) to print/copy/use paper-cutter and otherwise organize materials.. staff was unfailingly helpful. Also, I purchased a few products that helped me in organizing the aforementioned materials - one was a slick pop-out folder that elicited the interest of several of my colleagues!
Elizabeth Wooldridge: Had 15 min to get to a meeting, and Dwight made it happen. Thank you! Between internet access, printing, faxing (which did not work), and then problem workaround of a thumbdrive to email to get the job done. I made my appointment and was still able to complete an additional task. Thanks!
Nathaniel Klein: The staff here were great in helping me mail a gift in time for Christmas, including helping me print out pictures. I really appreciated their help!
2. The UPS Store - Washington
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5
52 reviews
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Address: 2202 18th St NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 8:30AM Thu
Telephone: (202) 588-9100
Business type: Shipping and mailing service
Aditya Balachander: Arrived at 627pm exactly to pick up a package. They were locked. It would take 30 secs to get what I already paid for. If they can be this petty about time, so can I with my review.
Charlotte B.: SO grateful for this store. Super convenient and fast. First time using their notary and printing services. Best UPS experience in DC. I have lived here for 6 years! Ed is wonderful. Notary hours vary. Call ahead to confirm availability.
Ethan Paraboschi: UPDATE: Went recently, still horrible. I’ve been here twice, first experience was fantastic, second experience horrible. I was having trouble with one of my return shipments and they kicked me out of the store as soon as they closed. I understand that closing is closing but the lack of understanding and rudeness on behalf of the two employees here was unbelievable. If you can go to another UPS store, do it.
Maria Isabel: I needed a notary and I found out UPS offers this service (call to find out times; it’s not available all the hours they are open). It was just 5 dollars per signature. In addition, I have used this office twice for Amazon returns and it was ultra fast and perfect. They know how to handle returns, they tale care of packaging and labeling. You just drop the stuff and show the barcode Amazon gives you online and voilá! Very happy with UPS in my neighborhood!!!
3. FedEx Office Print & Ship Center - Washington
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4.9
39 reviews
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Address: 409 3rd St SW Suite 109, Washington, DC 20024
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 554-0805
Business type: Shipping and mailing service
Ashton Rohmer: Marcelo is terrific and helped me out in a pinch. Glad to have this place in the neighborhood!
Jon Scoggins: 7:39 and still not open. Apparently after 6 entire years, they still remain incompetent to the point of failing to perform basic tasks such as arriving to work.
janet jones: Employees are very courteous and helpful. They answered all my questions about making certain my package arrives in time. I will definitely make this location my new overnight shipping spot!
Bob Gilman: This office is wonderful!!! I had a booklet with graphics I needed to put together quickly. They made it easy for me to email the material to them and had it completed the very next day!!! The quality is 5/5. The service is over the top!!! Thank you for your help and expertise.
Stoonookw: Just got done with being helped with Jan S. And another fellow employee. They were very courteous and helpful. Coming back to this place next time
Denise Haskins: I go in every month for my wine shipment and they are always extremely professional and helpful. I appreciate how personable they are by remembering your name and treating you very well. It is always a great experience each month. Great customer service!!!
Lien David: Easy pickup and drop off service, express gets delay often.
4. The UPS Store - Washington
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5
103 reviews
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Address: 1030 15th St NW, Washington, DC 20005
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 785-3604
Business type: Shipping and mailing service
Nateese S: Very disappointed in how the lady conducts herself as a business women. The lady that works there is very rude and disrespectful. This is my second time having a situation with her. Every time she is there she messes up my packages for return to Amazon. I am still waiting on a refund from Christmas. Yesterday 1-15-2022 around 5:30 I wanted to return something back to Amazon. Which only takes 2 to 4 hours to receive and refunded back to me. Today I still haven’t received anything . I decided to go back to UPS to ask her a question about the package. When I arrived she was listening to something that was very loud and did not turn it down at all. I asked her about the package and I didn’t receive confirmation. She told me to contact Amazon about my package. She dismiss me several times and was very rude by cutting me off and having a loud background. I am not sure if she is the manager or not but I have an issue every time She is there. She picks and chose who she wants to pay for tape. I had a package that required a little bit of tape and she wanted me to pay. Another lady comes in with a package that needs to be tape . She never said anything to her. This UPS does not deserve any service from visitors. Very dissatisfied with her work ethics . It’s ridiculous
Ho LEE: had a great experience yesterday with Leslie. There was a disconnect between the return code the company shared with me and it being recognized by the UPS session. She was friendly throughout the process of figuring out the disconnect and helped me solve it in a short period of time. I was just an drop off of code for Amazon return, (Actually not a customer) But still Great service!. (for free loader)
Whitney Craven: Super helpful fast service! The only spot I could find that would do European passport photos without question. They were very friendly and moved fast. Would definitely visit again!
Kim Min: Wow the lady works at this location was incredible. She was so helpful with my shipping boxes and patiently helped me. I visited couple of other places to ship this large size art but she finally figured to ship with 60,000 insurance covered.She was so attentive and accommdating. Highly highly recommend this store.
Maggie Corry: Very helpful in getting a passport photo. Appreciate them and will return for other services.
Angel Coy: Thank you very much to the UPS store and staff, specially Leslie and Carlos for working really hard to bring back to Washington DC a document to travel to South Africa on time! Great Job! A.
G H: The sign clearly states 8:30am - 7pm. It’s 8:32 am and they are not open. At 8:40am this man just strolls in to open up the store, no apologies to the customers standing outside waiting on you. While inside, he had his baseball hat on, pants hanging off his behind (with no belt on) and sunglasses. He had this nonchalant attitude, like he just rolled out of bed. I don’t recommend this location to anyone!
5. FedEx Office Print & Ship Center - Washington
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2.9
40 reviews
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Address: 2020 K St NW, Washington, DC 20006
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 331-9572
Business type: Shipping and mailing service
Mahmood B: I would give the garbage hole a zero if I could. We came here for printing business. The store clearly said it is open till 8pm and we waited from 5-6:30pm on Feb 24 2019. There was a sign saying they will be back in half an hour. An hour and a half and two calls to FedEx customer service line, no response. The representative clearly said the store must be open. After waiting we we eventually left. In a world full of competition, FedEx sure knows how to lose customers.
Marie Asmar: We were super well received and advised. I recommande to go to this FedEx Office! The employee who received us took the time to help us and we’re very patient.
Drue Placette: Went in and the employee was rude and watching videos on his phone. We asked him if he could help us and he snapped I am on my break. We waited for nearly 10 minutes and then asked him if he could just help us ship a package real quick we need to catch a flight. He snapped at us that he was going to be on his break for another 30 minutes. We left because the last thing I wanted him to do was break are packages after I left. I filmed the whole thing. Fedex needs to fire this guy immediately.
Harvey Neuman: I am giving this review on the merits of one employee- Dustin. I delivered a package for work to this office and was told that my airbill contained the tracking number. I tried during the evening, the night, and the next morning to track the item but no avail. I emailed the branch because the phone agents, virtual agents, and online lookup were completely unhelpful. Dustin contacted me, checked internally and found my package en route with a different number. I really appreciate good customer service. Thank you!
nati stern: I really enjoyed printing out fliers in this place. The workers were really nice, in fact, one of the ladies remembered me the second time I came from when I came a month and a half earlier. When a problem came up with my bill the lady working there was really courteous and helpful and resolved the issue right away. Plus, she worked with me to get the best discount.
Angel Billups: Today I came in to fax my doctor paperwork to my job after being discharged from the hospital. This location was convenient to where I parked and the reason for stopping. My job is located in Bethesda minutes from DC and I was charged for long distance fax. I did not agree. I did not have to dial 1 before the number. How was this a long distance fax. Nearly $8 is too much for a 3 page fax to Maryland from DC. I suggest prices should be listed by the fax machine after paying. If I knew the cost up front I would have went somewhere else to fax.
6. eDiscovery Solutions, Inc. - Washington
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5
311 reviews
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Address: 2001 Pennsylvania Avenue NW C-100, Washington, DC 20006
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 466-2366
Business type: Print shop
Alejandro: The best! I was in a serious bind and this was the only printing service I found that was open late. I reached out to eDiscovery Solutions and they were more than happy to help me out. I was able to get my last-minute documents printed out that same evening. This place also has absolutely amazing customer service! Michael is incredibly friendly and positive. I wish more places were like this, 10 out of 10 would recommend to anyone!
Matt Werner: Hands down the best print service I’ve ever experienced in over 20 years of working with print shops. I’m based in Atlanta and needed to find rush printing services for a conference that was happening in 24 hours in DC. I sent in my request, and Michael responded within 10 minutes. The other reviews don’t lie. He was responsive throughout, and he even had the job delivered directly to the site without any trouble. I’ve shared their info with my colleagues and will definitely be working with them again.
Abby Archer: I had a great experience using this service. Our meeting was held in the DC area and while we shipped all our meeting materials printed ahead of time, by the time we arrived much of the details on our agenda had changed. We felt it would be best to update the materials and Michael was able to get the updated file printed and delivered within a 2 hour turn around. I will definitely use in the future and will consider sending all materials to him to be printed for our meeting next year! Thank you!
Yvonne T: I had an unusual project. Michael called me within minutes of submitting a request through their website and worked through the details with me. I submitted the project and it was completed and ready for pickup within hours! Great quality - the booklets look amazing! The staff was great to work with. Since it is a pandemic, the order was brought down to me. Highly recommend eDiscovery Solutions!
ANDREA CUERVO: Michael saved our lives! This was the only printing service we found that was opened after 10 pm. We had very urgent documents to print and Michael was more than happy to support us, even though it was very late. His energy and customer service are simply the best I’ve ever experience. I walked in feeling anxious and walked out feeling so optimistic and happy. Thank you eDiscovery and thank you Michael! You are simply the best!
Aimee Barrios: Wow the customer service here is top notch. I came into the store needing something to be printed and photo copied quickly and the owner didn’t hesitate to jump up and help me as fast as possible. If you ever need any services for your passport like getting photo copies of your id this is right near the passport agency so it’s very convenient. Thanks Michael for putting a smile on my face and providing service that I am not used to nowadays. Wish more people were like you!
Igor Vaz: Amazing service! Michael replied my e-mail 5 minutes after sent, at 00:30! We were able to discuss the details and my last minute request was ready in the next morning! The scientific poster was printed with perfection and ready for my presentation. This should be your no 1 choice for scientific poster printing services and conference poster printing services.
undercoverblk: I was in a serious bind: it was Saturday afternoon, and my usual printer—a major chain print service department—was not picking up, and I needed a rush order printed Sunday for a funeral Monday morning at 9 AM. The job was luxe: 200 copies, heavy (80# or 100#) weight paper, tabloid, full-color edge-to-edge, and saddle stitch staple binding along the center fold. Did I mention it was for a funeral? Family tense and emotional and I’m trying to navigate Adobe InDesign! 😫. However a Google search yielded eDiscovery Solutions. They were available 24 hrs. Worked weekends. Mike responded to my inquiry right away and said they’d be glad to help! Salvation! Said I’d get them the document by noon; however, at 10:30, I was still in the weeds. They gave me until 4 PM. I emailed a test document at 4:30, then a revised one at 6 and then further corrections at 8:30. Even though I was tying up their Sunday, they worked with me. Mike Phelps was gracious, understanding, and kind. I cannot communicate how utterly grateful I am for his kindness in my bereavement. By 10:45 I had picked up the programs which were outstanding! And they had used shrink wrap to protect the programs AND make them easier to transport. The programs were a huge success and made the difficult task of saying a final goodbye to a loved one a little bit easier. Mike was affable and committed. His team, dedicated and competent. I cannot recommend them highly enough. They set the standard for good business. I will use them for everything and tell all my friends and colleagues. They set a high standard! Even better—their quotes are competitive, and in my case fair, and still the best rate I’ve seen.
7. FedEx Office Print & Ship Center - Washington
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2.9
32 reviews
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Address: 2440 Wisconsin Ave NW Suite 101, Washington, DC 20007
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 333-0314
Business type: Shipping and mailing service
A H: Staff here are really friendly and quick in my experience. I sell collectibles online and always have an easy time shipping them out from this FedEx.
wes felton: I used to love using this Location for sending packages but now they have gotten worse with the quality of Service! Always long lines and 1 Single employee working. 5 Minute visits turn into 20 minutes or more. Please bring back the woman who usually works here. They literally have one man doing 20 things by himself. The Chevy Chase Location has more staff if you value your time.
Marshall Smith: I had no problem with the service, Staff was professional. What I do see is obnoxious customers come in and demand a royal treatment. They are the real issue here. Keep up the good work FedEx👍
Barbaraelle B: Always professional, efficient and polite. Glad you’re in the neighborhood!
Aleksandra Vekshina: Received horrible service from lady named Chanel. She was rude, impatient. We needed urgent passport photos of our baby ( it was his birthday also that day and I even mentioned it to try to get Chanel to be nicer). In the end she didn’t even try to take several pictures just gave a camera to my husband and went to do other things . She was very busy folding boxes in the back. When we were finally able to take one decent picture she made sure to help everyone else in line who were after us before getting to me. Pictures were not accepted anyhow. But needless to say I paid almost $16 for nothing but frustration. We were so excited to visit DC from Florida for baby’s first Birthday. And here. That’s how DC greeted us.
Mirian Cabrera: I went to FedEx this past weekend to work in their work station. Michael and Alex had exceptional customer service skills. They offered to help with the project I was handling without me having to seek for help. While still attending to other customers. They appeared to be the only employee in the store at that time. I will definitely continue to go to this location!
Andrew Murray: Two straight times i have dealt with this office and two straight times they have completely screwed it up shipping my packages. They used to have a much better staff, but the current staff is indifferent to any issues and pass the buck when trying to solve a problem. i will make sure to visit another location moving forward
8. FedEx Office Print & Ship Center - Washington
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3.6
13 reviews
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Address: 419 11th St NW, Washington, DC 20004
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 638-6343
Business type: Shipping and mailing service
Jose Sanchez: I visited 3 different location prior to this one, great customer service, I need to cut a few magnets marketing signage, they let me borrow the slider and do my own cuts. They were the only people in town willing to help. Great Job guys keep it up.
Liz Krajnak: I sent them an email with an attachment for processing. I called them, too. They said they could do my project. Then they sent me an email asking to approve the price before they could process... And when I went to pick up my packet, it was not done! Why? Because they do not carry the materials for my project! I asked if they could have emailed or called me and the reply was "we thought it was a rush order." Stay away from this place.
Shaolin Walker: Customer service is horrible! They make you feel rushed and cut you off without being able to get a word in. I will never go to this property again.
Meghan Savercool: Best experience I’ve ever had at a FedEx! Quick and easy.
Tayler Blevins: Awesome friendly guy, however the place could use extra staffing during the day.
James Snowden: its goodpackage came in tact
9. Press Express - Washington
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5
9 reviews
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Address: 1015 18th St NW, Washington, DC 20036
Schedule: Closed ⋅ Opens 9:30AM Thu
Telephone: (202) 429-5550
Business type: Print shop
Sarah Priddy: Press Express is AMAZING! They have gone above and beyond numerous times to ensure that our products were delivered on time and at the quality we needed. Their graphic designers have even identified and fixed problems that our in-house graphic designers missed! Their prices are very competitive and their customer service is unparalleled. I never write reviews but after the last interaction I had with the Press Express team...I had to give them a bit shout out! Cannot recommend highly enough.
Erik Neighbour: Really great service - I went to get yard signs and brochures to help launch a new business and was very satisfied by the quality, service, and competitive pricing. They do a ton of other services too, which I will definitely be returning for!
Andrea Zinn: I cannot tell you how much I LOVE the staff of Press Express. I have been using them for years now and there have been countless times that I have asked for last minute changes, rushed orders, or step-by-step guidance on paper selection - and Press Express has always taken care of me. I ordered another last minute job last night (Monday) for close of business Wednesday, and I think Ellen could tell I was was stressed by my e-mails, preparing for a conference, so she had it finished by Tuesday morning and delivered to my office. They saved the day once again and I would recommend Press Express over and over again to anyone in the DC area. Thank you Ellen and Elda!
Rashaun Bennett: Quick response, very professional and friendly. Product was amazing and even included free shipping. Will definitely be doing business in the future!
Cosmo Clemens: Press Express saved my butt! What four FedEx Office locations couldn’t do, these guys did with ease and enthusiasm. Thank you!
Kathy Chiron: pleasant staff, quick service!
10. FedEx Office Print & Ship Center - Washington
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4.3
32 reviews
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Address: 1850 M St NW, Washington, DC 20036
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 223-0197
Business type: Shipping and mailing service
Temitayo A: I went to this FedEx location because of the positive reviews. I was not disappointed :). The location was clean, organized, and had a lovely selection of various items to shop for while I waited for my book to be unbound and spiraled (5 minutes). They even gave me a box for my book at no cost. The FedEx employees were warm, welcoming and helpful. While I have other UPS and FedEx locations around me, I will be coming back to this one and recommending it to others.
Alex Mirabile: I had to place a custom order with only a few days notice and the team at this store handled my inquiry like pros. Special shoutout to Jack, who took my call at the end of the day on a Friday and made sure the order was taken care of from start to finish (she even delivered it!). I will definitely be using this location for future print jobs.
Cynthia Loaiza-Shipp: I just left this location and would highly recommend this place to anyone looking for help with their printing needs. Marco was beyond helpful in helping me figure out the size of paper and the paper type I needed for a specialty project. Thank you again, Marco!
C P: I am really happy with my experience at this FedEx location. I ordered prints online for my office and they came out great! When I had a small issue, Logan the store manager responded promptly to my email, and Tim at the printers was very helpful and friendly. The young lady who was also there (I am sorry I did not catch her name) was also attentive and helpful when I came into the store. I will definitely be back next time I need anything printed or shipped!
Samantha Kerr: The print services were above and beyond. All of my wedding materials were ready in less than 20 minutes, including a special order. Staff were so fast, kind, and helpful! I highly recommend this location for your wedding print needs!
B C: Always excellent customer service from the team and the manager!Every time I come in, it’s friendly and customer service oriented.Hard working and dedicated team. I appreciate the long hours they are open. My favorite fed ex in the area.
Djean: I wish I could give minus zero. I left my DirecTV return package with them since August 30th, 2018. It was never sent. Each time I call, I talk to 2, 3 people and there is always an excuse. DirecTV has billed me for something that I have returned and I just need them to receive it to clear my account. Bad customer service. Bad follow up. No one knows about anything. They can close that store...
Caroline Smith: A well-managed and convenient FedEx Location (yes, they actually exist)! Staff were quick, friendly, and efficient.
11. FedEx Office Print & Ship Center - Washington
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2.7
28 reviews
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Address: 400 New Jersey Ave NW, Washington, DC 20001
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: (202) 347-3547
Business type: Shipping and mailing service
Karthik Krishnan: Joanna was extremely helpful in assisting me print certificates I needed for work. Did a great job very quickly and helped me get exactly what I needed in a matter of 10 minutes. Great location!
Keith Friend: Charged a $10 fee to send a “free” pre-paid package. Something about the Hyatt hotel charging a separate handling fee. I was told this wouldn’t be charged at other FedEx locations. Avoid this location if you can.
Aneeth G. Kumar: New hours: closes at 5, not 7
Robert Breton Phillips: They block the emergency exit multiple times a day.
Nate Gambill: I needed a significant print project delivered to a court within a few hours from when I called. David and Anthony followed through and made it happen - got it printed and delivered that afternoon. The price ended up being a little higher than the quote they gave over the phone, but the end result outweighed that issue in my mind. Thanks!
Buster Doney: Because they are in a hotel, they charge a special $10 fee for dropping off or picking up packages. Regardless if you already paid for a label.
Kevin Nguyen: Christia deserves an award, most helpful employee! Brightened up my day and made the company look good.
12. FedEx Office Print & Ship Center - Washington
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3.9
51 reviews
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Address: 325 7th St NW, Washington, DC 20004
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (202) 347-8730
Business type: Shipping and mailing service
Abuk Jiel: Courtney went out of her way to make sure our large order was taken care of before the weekend and personally called with updates. I thank her and the team for their effectiveness and attention to detail. She is outstanding to work with!
Renee Brown: Very friendly and helpful workers. They did a Outstanding job on my poster. Hands down to the staff. The poster was too big for the frame and they were nice enough to reprint the poster in the correct size for my picture frame without the extra charge. Great Customer Service 👏🏾👏🏾👏🏾I will definitely be back for more business at this location. Thank you FedEx Staff!
Shaz Umer: Kia is awesome, she helped me with my ship and print orders then provided me with a big bag to fit all of my items. Thank you so much!
Maggie Matthews: Courtney has the best customer service and helped me find the best shipping solution for my items. She gave extra care for my items and had a positive attitude, I appreciated her entertaining all of my questions and did not feel rushed making a decision. Bonus: FedEx was the cheapest shipping option I found. I priced the shipping cost at UPS and it was going to be $45, USPS was going to be $30, but it only cost me $11 at FedEx. I feel like I’m winning today! Thanks!!
Marcus Dyson: Excellent service, friendly staff. Met my expectations
Paul Semeraro: This location is awesome. Folks here are great!!! Really appreciate their help!!! This is my goto for FedEx, going forward. So nice to have one.
Corey Salamon: I went very last minute as I needed to send something overnight or at least provide proof that I had sent it overnight to avoid a 400$ fee I showed up to the store at 5:58 to which someone came to the door and I said your sign says you close at 6 to which she replied it is 6. Unless Verizon cell towers are wrong it’s 5:58 but of course she could care less and through the other side of the glass threw her hand in my face and walked away. Class A Customer service if you ask me. Especially when half of us don’t have jobs right now you think the ones that did would be a little more helpful. This is Saturday March 21st 2020 for reference.
13. The UPS Store - Washington
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4.1
40 reviews
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Address: 1835 7th St NW, Washington, DC 20001
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 804-4338
Business type: Shipping and mailing service
Nils Hünerfürst: A little bit goofy but staff is friendly and the copy service works great.
Evie Callis: Consider carefully selecting a notary at this location who will actually do their job correctly. My experience is that a particular notary decided her need to be right (when she was absolutely wrong) outweighed her ability to do her job correctly, or even allow for a simple correction to fix her mistake. She totally botched up a very very important legal document that needed to be recorded by not signing her own name correctly and cost many people a lot of stress, time and money. Overall, she had a bad and surly attitude and it did not even occur to her to offer anyone an apology. In addition, no effort whatsoever was made to correct this egregious error - which was actually an option. All that was offered was arrogance and contempt.
Jenny Richardson: I was having trouble locating a package I sent from Georgia to D.C. Matthew took the time to listen to me and help me even tho his store was not involved. If I lived in D.C., this is definitely where I would give my business. Matthew knows what he is doing and is willing to be helpful in a world where no one wants to offer personal customer service any more. Many thanks!!!
robin: BEST UPS TEAM EVER!!!! I cant remember everyone name but Tywon,Trina, & all all the staff..the manager who has spoken to me about the benefits of purchasing a UPS Box for my small business..I mean EVERYONE...You all have helped me and continue to help me all the time...you educate me as a small business and how UPS can actually help me to keep a smooth and consistent flow of my business.... you guys help me with printing, Packaging , everything you can think of when it comes to a small business owner.....I feel like family ....every time I walk in there is nothing but warm welcomes... and genuine hearts and I feel like you guys have the my best interest and also my best interest of my business....THANK YOU FOR EVERYTHING.
Tarah Celestin: Mya was extremely helpful and understanding. She worked with me to get all of my large moving boxes to my new home safely. She took extra care to reinforce the boxes with tape and her patience put me at ease. I felt worried about my packing and moving with such large boxes, but working with her made it so much better. I’ve been shipping from this location throughout Med school and it’s nice to end my stay here on a great note! All the employees are kind, personable and accommodating. Extra kudos to Mya.
Martin Souliere: Fast , friendly and efficient service.. always helpful… great team .. Aaron and Darien are professionals!👍
Rhiana Rivas: Mya who works at this location was incredible. She was so helpful with my moving boxes and patiently helped me find solutions to my shipping problems. She was so kind and accommodating! Highly recommend this UPS location because of her.
14. The UPS Store - Washington
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2.7
99 reviews
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Address: 455 Massachusetts Ave NW, Washington, DC 20001
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 898-4940
Business type: Shipping and mailing service
Ido Simyoni: Great service. Very friendly agent that was willing to help me with my package.
Sophia Osterberg: The manager was a wonderful help each time I’ve been to this location! The staff have great customer service, and Maya in particular went above and beyond to answer my questions and meet my needs. Glad to have this store in the neighborhood.
Sarah Cammarata: Do not go to this store at all costs. You will deeply regret it. This store lost my passport and visa and is not helping with the investigation into how my package went missing. I had a mental breakdown at the store and even then, the employee provided no sort of recourse. Not to mention that they sometimes answer the phone, and say “hold on” and then never return and will hang up 45 minutes later. Or, they respond with an inadequate response and hang up. Very horrible experience with everyone at this store.
Gloire Mbuyamba: I braved the gloomy weather walked 1 mile to make it before closing time of 17:00! It’s 16:40 and it’s already closed! The assistant inside asks me to look out to say that there is a new time yet on the door it still says 17:00 disappointed
Kate O'Connor: This is bar none the worst place I’ve ever done business. I spent over $150 sending a package to Europe. It was never mailed and returned to me the next day at my home. I understand that mistakes happen, so I took it back to the store to resolve it. No one could figure out why the package was returned, or figure out how to mail it (which seems like the job of the ups store?). After going back and forth with them for over two hours, I finally took the package to FedEx where it was mailed without incident. That all was annoying, but, again mistakes happen. The real problem with this store is that I’ve been trying to get refunded for over two months. The manager, Jermaine, consistently refuses to call me back and is never at the store (I’ve left five messages and gone to the store four times.) I’ve also reach out to the owner via email (the only contact information they would give me) and they have not replied.
15. FedEx Office Print & Ship Center - Washington
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1.9
18 reviews
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Address: 901 Massachusetts Ave NW, Washington, DC 20001
Schedule: Closed ⋅ Opens 7AM Thu
Telephone: (202) 783-8412
Business type: Shipping and mailing service
Carrie Schmaus: Nice employees but they charge a handling fee to drop off a pre paid package.
Brian Chism: This location will charge you fees for everything. The lost our packages, tracking showed they were signed for on Friday, when we arrived on Sunday they could not find all the packages. We paid the fee for the items they could find. Long story short on Tuesday when our event was over they found the other packages. They wanted us to pay the handling fee again for the items. They were of no use to us as the show was over. So we tried sending the items back, using FedEx. We had preprinted FedEx labels, they charge for that too. That’s right they charge a handling fee for you to drop off FedEx packages at a FedEx location! All they had to do was let the driver pickup the packages but they charge a fee on stop of your shipping costs. It’s like they don’t want you to use FedEx! Don’t waste your time with this place, they will loose your items then want more money out of you!
Kinwa Yu Chen: Yes, they WILL charge handling fee if you hold your boxes at this Fedex location because they are part of the Mariott hotel and not a true Fedex location; but you are paying for the convenience if you are showcasing at a convention held at the Walter E. Washington Convention center (i.e. Otakon). They will move your boxes for you at the Connector to the convention center for easy access for your shipment to be carried to Artist Alley or Dealer Room halls so you do not have to lug your packages outside. If you don’t want to pay handling fee, there is literally a Fedex location on every block around the hotel so no excuse. Do your research people.
Paul Dwaileebe: They charge you to drop off their own packages.
James Butler: Renard was extremely helpful and had a great attitude when dealing with every customer that walked into the store (myself included). I would definitely use this Fedex location again!
R (fdas): this is not a typical fedex, they charge extra handling fees to drop stuff off here vs. a normal fedex
Adrienne Propp: NOT a real fedex. They charge a $10 “handling fee”. Please amend this content immediately as it is misleading.
Jaclyn Lippelmann: $10 fee to drop off a package here, and the employee was pretty rude.
16. The UPS Store - Washington
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4.4
52 reviews
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Address: 4200 Wisconsin Ave NW, Washington, DC 20016
Schedule: Closed ⋅ Opens 8:30AM Thu
Telephone: (202) 363-8044
Business type: Shipping and mailing service
Suzanne Papiewski: I go out of my way to visit this UPS store on a regular basis because they are always quick, efficient, have multiple services such as notary and passport photos, and the BEST selection of elegant and beautifully curated greeting cards that I can’t find anywhere else. A totally professional and friendly crew.
Michelle McKeever: The customer service at this store could not be better! Truly, these folks are angels. Both Rich and Adam have helped with big mailings (from 30-300 boxes) printing labels and helping me prep the boxes. I am so grateful for this place and will continue to come back for both business and personal shipping needs.
Catherine Vial: This location has three notaries on staff. Plus, unlike my bank, they authorized to witness signature of documents in a foreign language. Staff is pleasant and very professional. Rarely any Wait time.
Phoebe Thompson: I was at the store with my Dad last week getting something notarized. My Dad had recently had knee surgery and was having difficulty standing. The person helping us ( Scott) realized this and quickly got a chair for my Dad to sit in. He was very kind, thoughtful and had a nice accent too! Great store in our neighborhood. Highly recommend this place.
Sally Michaels: My Husband and I needed to have a document notarized. My friend told me they notarize at this UPS store. We were helped by Scott who was very patient, courteous and a pleasure to deal with. He even offered to make copies of our documents for us. We were in and out in 10 minutes. We will be back for sure. This business is a gem in Tenleytown.
17. FedEx Office Print & Ship Center - Washington
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2.5
60 reviews
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Address: 1812 Adams Mill Rd NW, Washington, DC 20009
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 232-0260
Business type: Shipping and mailing service
Ricardo Matheus: Went in for a quick drop off and the staff working there was just the happiest I’ve ever seen in a while in DC! Dashaun, Brittany and another lady working at the time were exceptional! Definitely needed some positivity today. Thank you the great service everyone!
Dan Thompson: Dashawn was super helpful and personally ensured my urgent (and complicated) order was done ahead of schedule and at the best price. He provided a proof on the spot and followed up with updates. He also beat the price of several other printers in the area and an online shop.
Zoe Lu: Very rude staff and doors opened late (20 minutes after stated opening time). Came in to drop off large box with preprinted label. The entire staff watched me struggle to open the door, a passerby was nice enough to hold the door open for me. Then, with a lot of attitude, they told me that if I put it on the cart they will then ship it for me. I walked too far in the store and with more attitude told me that I put it in the wrong place and need to pick up the package and move it. Worse customer service and I am sure the excuse is that they were "following social distancing protocols".
Quinn Scanlan: Arrived around 5:45 p.m. to ship packages and they were closed even though the store is supposed to be open until 8 p.m. I even called FedEx customer service to be sure the hours were not incorrect. No sign on the door or anything indicating WHY they were not open (I checked because I understand emergencies happen). Hard to think of anything more unprofessional…
Toñi Blaya: The woman who is in charge of printing was super rude. She did not even help me to print some files despite it was my first time doing this in the US. I understand that people have some bad days and they dont feel like doing anything but she should be more professional. I have left this place without printing my files.
sara rosen: I walked up to the counter and said ‘Hi, I’d like to ship something’ and the man snapped back ‘I’m tired!’ and the interaction went down hill from there. There were eye rolls dramatic sighs; I was ignored; l was given incorrect instructions and then snapped at for following those instructions; I was sneered at and patronized. Another woman in the shop just gave up and walked out. You would have to work hard to find someone ruder and less helpful than the people at this FedEx. Go somewhere else, anywhere else, use a different company or the postal service, anything. Also, their last pickup time is quite early; so my “Priority Overnight” package, which was dropped off on Thursday at 4pm is not expected to arrive until Monday at 10:30. What is “priority “ or “overnight” about that?
18. FedEx Office Print & Ship Center - Washington
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2.6
77 reviews
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Address: 3111 14th St NW, Washington, DC 20010
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (202) 328-1050
Business type: Shipping and mailing service
Jameka Timlic: There’s a reason why they already have a 2 star rating. I went in to print something and the associate named “Precious” had an attitude immediately. Not sure how she got hired in customer service but she needs training on how to talk to customers. She was incredible rude. I will not be coming here again
Sophie Feldman: I was in a rush and very confused about what to do when I got in, and on top of that I wasn’t wearing my glasses so I found myself both mentally and visually disoriented. The blurry employee, though, took note of my confusion with such an easy grace that, immediately, I knew all my printing needs were but a trifle to someone so solid in the ways of printing and shipping. I wandered about the store’s many offerings with a sense of wonder, when suddenly a gentle voice emerged from behind. “Here it is, enjoy your day.” And enjoy I shall, with my parking pass in tow. Thank you FedEx, and thank you whichever employee was working at 5:15 PM Sunday, March 13th. Whenever I print hereafter, I’ll think of you.
Donna WalkerJackson: Very rude Afro American woman name Precious. I will be calling Corporate on her. She needs to be trained in customer service. I wont be going back in there. The only reason why I gave one star because helped me and he was very nice.
Jonathan Sellstrom: Unfortunately they were not open at the time advertised on their door. I used to go here frequently for printing.
Inna Na: I dropped off a package today and asked for a receipt. The man behind the counter was very obviously annoyed that I had asked for one since it made him stop whatever he was doing for just a mere 30 seconds. He pointed out with an attitude that my receipt is technically the tracking number. While thats helpful information for next time, there are other ways to communicate that. This dude was annoyed for doing the literal job that he is paid to do. I left annoyed myself after that...
Z S: Rude staff. I went to print off some documents and a banner today. The process of printing off the banner was long and was not communicated. As I was waiting, the printing machine finally began printing my banner and the man who was supposed to be helping me abruptly went to the back and started laughing and joking around. I was confused and asked the other customer service representative about this and she rudely snapped at me, “He’s helping you print your things!” She called the man who was supposed to be helping me back and he said, “oh, this process usually takes a while”. I didn’t mind waiting however long it took to print the banner, but I wish that this were communicated ahead of time and throughout the process. A simple, “ma’am, this process is going to take around 15 mins, is that ok?” goes a long way. I also didn’t appreciate being snapped at when the wait time wasn’t communicated at all to begin with.
Jose Ayala: Worst service, on the receipt it say that’s $0.34 and they charged me $20 dollars. I was trying to get some help from someone, but they didn’t do anything.
Monika Porter: I wanted to express my feeling of disappointment. Whoever the guy is (long hair, bigger guy, not sure his name) who was closing the store today was very rude. Me and my husband came to print and puncture very important papers this evening. We asked the staff for a hole puncher and they (there were two guys) had very unhelpful attitude to start with. We needed a two hole puncher but we were informed that it had been thrown away. We asked if they had any hole puncher then we were given a three hole puncher. After that we asked if we can mail the documents. The guy with long hair told us that he cannot do it because it won’t get shipped today anyway. My husband asked if we can send it anyway because he is working all day tomorrow. And now we are told that he closed the system.Seriously? Is this how your turn away your customer? And although I can understand that you might have procedures that the system has to be closed before 8pm they didn’t even bother to give us heads up when we came to use the service at 7.30pm. I find this customer service VERY RUDE ,UNHELPFUL and UNPROFESSIONAL. They made me and my husband feel as if they are doing us a favor for being there! We didn’t hear any apologies or anything not even pretending they were trying to help. I find this behavior very unacceptable and shame on you for having staff treating people this way!!!After all we contribute to their salary. I worked in customer service before and this kind of behavior is not how you make money.
Cameo Berlin: Went in twice this past week and both time Daniel helped me out. He was super friendly and professional. While he was helping me he also was managing this guy that was being kind of difficult. Daniel handled it with grace- he was super calm throughout the whole thing- exactly the kind of service we need this time of year. thank you!
19. The UPS Store - Washington
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4.7
58 reviews
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Address: 996 Maine Ave SW, Washington, DC 20024
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (202) 506-4111
Business type: Shipping and mailing service
Chelsea Ridenour: I go to this UPS store on the regular and they are so kind, welcoming, and always willing to lend a hand. I’ve done numerous online shopping returns AND they even helped us print some of the stuff for our wedding. Ken is a super star and always makes my visits easy and straightforward!! Thank you to Ken and all the amazing employees at the Wharf UPS store 🤩🤩
Daina Agee: The staff at this store was incredibly helpful & kind. I called to confirm they were open, the call was answered by a human (no voicemail or phone tree), & they told me about parking options (a garage next door or the loading zone out front). There was a mistake in my shipping address and the staff was so so nice to fix it for me over the phone and run the paperwork out to the curb. THANK YOU so much. The store is off the beaten track but well worth going to SW because the staff was so nice about everything.
Pras Ra: This place saved me when I needed a weekend notary. Paid $30 to get my documents notarized and Heiner was so helpful, patient and friendly. Why can’t all UPS be like this?! Thank you!
Rhea Magpayo: The staff at this location were helpful and friendly! I needed invitations for my cousin’s party and they did an excellent job! Definitely getting invitations from them again!
Rafferty Jackson: Great shipping service! I needed to have skateboard decks wrapped, boxed and shipped. I was greeted with a can-do attitude and great service.
Susan FG: Always great service at this location, employees are very nice. Thank you to Kazim for help with a notarized letter yesterday!
Nelson Crouch: This UPS is the most attentive store I have ever worked with in my whole life. I am constantly pressed to get copies made, mail sent, photos printed, and photos printed on an ASAP basis. Every single time, Ken and his staff gets the job done immediately at a low cost. I love Ken and his staff. I hope they never leave the Wharf. I recommend this UPS store for any and all your business needs.
20. The UPS Store - Washington
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4.5
22 reviews
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Address: 6955 Willow St NW, Washington, DC 20012
Schedule: Closed ⋅ Opens 8:30AM Thu
Telephone: (202) 853-3861
Business type: Shipping and mailing service
eric: A visitor from England left their laptop in my apartment. Since they needed their computer I brought to this store for packaging and shipping. Expensive, but I thought their expertise worth the price. Sadly, I was wrong. The first attempt at shipping was returned because the ‘expert’ filled out the label incorrectly. The second try did make it to England, but with an unexpected import tax of $270. Apparently the ‘expert’ who prepared the second label neglected to list the item as used personal property, something I’d explicitly requested. Instead they listed it as a gift. Use this location at your own risk.
Simi S J: I was on a time constraint and was impressed at the quick and exceptional service that was provided to me. The staff who helped me was courteous, friendly and considerate. Thank you for the wonderful service and experience. I highly recommend this UPS Store.
Christa Sawko: This UPS location has helped me complete multiple complicated returns. Sal is always helpful. I also love that they have a shredding service.
Hilary Binder-Aviles: Great experience at this new UPS location! We had a complicated oversized printing job and it was done beautifully and timely. Staff were helpful and professional! I highly recommend this UPS store.
Alex First: Great Addition to the neighborhood!The services are highly efficient & the people who work here are just Great overall! definitely recommend this location , have been to other ups stores but this one is certainly the best
Nikayla Hawkins: Staff was really knowledgeable and helpful. Showed great customer service and was really patient and nice! I also love the location as well as it is really convenient for me. I would highly recommend others who are in this area to come to this location you will not regret it!
Nez Fuentes: I love the look of the post office inside as I walked in I was greeted by wonderful employees. Very good management. the customer service is very fast & efficient & it was a pleasure to be in the store with these people who are very helpful I would recommend coming back here for help.
Emily Rosata: Very nice store, the people who work here are wonderful! i love the fast service & knowledge the employees have ♥️
