Best Electric Scooter Shops In Washington Near Me

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1. ElectriCityBikes Tenleytown

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82 reviews
ElectriCityBikes Tenleytown
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer service
5

Address: 4800 Wisconsin Ave NW b, Washington, DC 20016

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (202) 558-0055

Business type: Bicycle Shop



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ElectriCityBikes Tenleytown: what do users think?


Chanpen Tee: The guy here is really nice. He gives us a lot of helpful info about the electric bike that we are looking for. The store is very clean. There are a lot of electric bicycle brands and options.

Emma K Alexandra: I’ve taken my bike in for maintenance twice and had wonderful experiences both times. First time they discovered a large issue with my bike & worked with the manufacturer to replace it under warranty. Took a bit but I got a new bike out of it. A+ Second time was for simple maintenance. They fixed up my bike quickly and it feels brand new again. Super friendly staff. Would recommend this place to anyone. I would love if they had bike rentals available when I bring my bike in for maintenance. It’s my primary transportation and I truly miss the convenience of an ebike while it’s in the shop.
Response: Thanks Emma! Kyle@citybikes.com

Matt Evans: Late last year in 2021, I decided to ride my Neo Jumper E-Bike by this bike shop since I am in the market for a new e-bike. I was stunned at how "dis-interested" the Manager and other people came across when I asked about electric bikes. They showed little or no interest in trying to sell me an electric bike! I am retired with plenty of money in the bank and I was very open to spending the $ 8,000 for the German bikes in the shop. After waiting around for over 30 minutes, I walked out. The Manager walked to the back of the shop and never returned. I was floored at the "cold shoulder" treatment that these people take. Unreal! Needless to say - I would NOT recommend this bike shop to anyone considering a purchase. I ended up ordering a DOST bike from Canada which has 5 times better range at half the cost. If you want to buy an electric bike in the DC area, go some place else. This bike shop is NOT in the business of selling electric bikes. They are in the business of turning customers away.
Response: I find most of this fictional, maybe you are posting on behalf of another brand? Idk, but odd to rant months later. Take care of your mental health, thanks, Kyle

Erin Beard: I'm getting a bit fed up with the quality of tune-ups that I receive at ElectriCity bikes. I bought a Tern from this shop in January 2021. I have taken my bike back for scheduled tune-ups, as well as other minor repairs. My main dissatisfaction is that, within a month after a tune-up, I will have other issues that should have been caught in the tune-up, such as worn brake pads or out-of-balance wheels that resulted in a spoke coming loose. My bike is my main method of transportation, and if I have to take my bike back to the shop, I'm left without transportation. It has also been difficult to communicate with the shop. I really have sympathy for all who work there, because I'm sure that they are working hard and are very busy. But I'm not getting the quality of service that helps me to travel safely and without issue. I'm going to take my bike elsewhere from now on, even if it's out of my way. This is not to mention that the shop manager is very difficult to deal with. When I first expressed interest in a Tern, I was dissuaded from buying one because they have "small wheels". This was definitely strange to hear from a shop selling Terns, which are fantastic bikes! I've gotten better service from other shops that also sell electric bikes, and I'd rather go to a shop where my bike's condition isn't neglected and where I'm treated as a member of a community.
Response: Erin, we hope you found a shop to suit your needs, take care. Thanks for the past business, kyle@citybikes.com

Hind Tazi: I live in a hilly area, and had I gotten a regular bike like I originally wanted, it would've sat in the garage collecting dust. Instead of waiting out the pandemic supply-chain issues, ElectriCityBikes Tenleytown suggested I look into e-bikes, and I'm so glad they did. They asked a number of questions about how I planned to use the bike and directed me to one that met my needs. I appreciated that they never tried to upsell me but instead clearly answered my questions about the different models I was considering and let me make my own decision. I LOVE my bike and use it regularly for commuting and taking my kid to preschool. I've gone to ElectriCityBikes Tenleytown for routine tune-ups and highly recommend them for all your biking needs.

Manuel Paniagua: I am a regular at Electric City Bikes, and that is because I really enjoy working with Paul. He is always on top of my bicycle repair requests, never failing to follow up with me on work progress or any other pending orders. The staff in general is very knowledgeable and professional. The environment at the shop is always very welcoming and relaxed. I highly recommend them!

William: Very helpful and knowledgeable staff! Not pushy at all when you're test riding in terms of trying to make a sale but very helpful in terms of educating you about all the options. Clark helped us out when we were there and he was great. I will definitely buy an ebike here when it makes sense for me.
Response: Thanks, Kyle

Cynthia O: I had a great experience with Paul. He is extremely knowledgeable about all of the bikes and suggesting what would work for me and my lifestyle. He was always available to answer questions, and help me make the right decision. He even worked out delivery to NYC.
Response: Thanks, we appreciate you!! Reach out of you need anything!! Kyle@citybikes.com

Brian Robinson: Great shop, especially Paul, who knows absolutely everything about ebikes. Over the course of several visits, he answered all of my questions, and knew about all the various ebike manufacturers, and could compare and contrast the features of their bikes. And he's dedicated--he worked to address an issue on my bike for an hour after closing. I'd definitely recommend the shop.
Response: Brian, thank you for your kind words, VR, kyle@citybikes.com

Jason Odoom: I've been here atleast four times in the past couple of weeks and have had nothing but fantastic service. Norman and Jeff were great to interact with and highly knowledgeable. Though I live three miles away I continue to bring my bike because of their professionalism and quality of service.
Response: We appreciate your business, thanks Kyle

2. College Scooters

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194 reviews
College Scooters
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer service
5

Address: 5112 Roanoke Pl, College Park, MD 20740

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (410) 929-6402

Business type: Motor scooter dealer



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College Scooters: what do users think?


Fria Moore: I came with my mind made up to at least purchase a scooter today. However I was met with knowledge, thorough communication and great scooter options. I’m super satisfied with my purchase a brand new Roughhouse 50 sport with all the bells and whistles. Thank you guys it was certainly a team effort.

sudipa shrestha: Visited here to get information on 50 cc scooter options after going to a few places. The Sales Manager did a great job providing us information on used and new options, different brands, price tiers and their pros and cons. Apart from excellent information, he was very approachable and was patient with our questions. After shopping around at various places, we decided to take our business to College Scooters because of the service we were provided. We were also able to use their Delivery service to transport the scooter across states. Overall, great service and highly recommended!

Besith Pineda: The Sales Manager helped me out with buying a used Buddy 50. During our first visit, he was super helpful and explained the various options to us in a respectful and honest way. We are moving away from the DC area, and although we had the option of buying a scooter locally, we decided to go with College Scooters due to the service they provided. Highly recommend visiting the store to learn more and make an informed decision. Thanks Sales Manager and College Scooters!

D Mack: Such a great shopping experience. All of my questions were answered and the customer service rep was very knowledgeable of the different models. Purchased my Lance PCH 50 on same day visit. Highly recommend this shop for scooters!

Zoe Tishaev: I came entered with virtually no understanding of scooters. Staff were very helpful and patient with me as I asked questions to understand more. Got to test drive different scooters to settle on the one I liked best! Staff clearly cares about their customers and puts a premium on customer service. Totally recommend shopping here!

Joanne Del Castillo: I bought a new scooter last summer and brought it in for service recently. I had the best experience with their overall service. From sales to service staff, everyone was courteous and professional. I'll highly recommend this place.

Justin Casey: Thanks College scooters for bringing this old scooter back to life! Time to hit the road. Great service and staff! Did a great job!

Seth Gerlis: Service is excellent and gave lot of information. Store employees have deep knowledge about many scooters and also gave me some scooters to test before I make my decision. A good place to buy scooters.

K: I bought my Buddy 50 from them a year ago, brought it back for servicing. I have been very happy with there service and had a great overall great experienc with college scooters. I highly recommend !

Riley Reese: I just got my scooter from here and the service was great. They were very friendly and engaging in talks that would find the best scooter for me. Highly recommend this place for anyone looking for a scooter.

3. Lenox Medical Supply

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91 reviews
Lenox Medical Supply
Location
4.8
Prices
4.9
Product Quality
4.8
Establishment
4.8
Customer service
4.8

Address: 1712 14th St NW #3-2, Washington, DC 20009

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (202) 387-1960

Business type: Scooter rental service



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Lenox Medical Supply: what do users think?


Zana T: Lenox Medical Supply provided a wonderful and seamless service to my family. We needed a manual wheelchair for a hospital visit and I called and explained our needs. We asked they deliver the wheelchair to a hotel in Baltimore where we were staying, and the wheelchair was delivered before we even arrive at the hotel. Lenox Medical brought the wheelchair and left it with a note at the concierge and we just picked it up and took it to our room. After the medical appointment, we left the wheelchair at the concierge for a pickup and Lenox Medical came and picked it up. The reservation, customer service and delivery was absolutely wonderful. Thank you for making the whole thing seamless and smooth. We highly recommend Lenox Medical Supply!
Response: We appreciate your review Zana. We are glad to provide same day delivery service to your family. Let us know if ever need a wheelchair again and Gregory will be happy to deliver it to you.

Jeff Apodaca: I recently rented a Travel Scooter for my Aunt who visited from out of town. The online order was followed up by a phone confirmation phone call. Everything was included In the price. The equipment worked very well and the customer service was top notch. They deliveryman provided a demonstration on all the fine points of the scooter and just like that we were using the device. I am very pleased and happy to say this company is number one in my opinion. Their were no hidden fees or tricks on words or high pressure sales. I highly recommend this company.

Geralisa Eades: This business did not even bother to join the BBB; this is a reflection on their lack of customer consideration and care. The owners of have a vary misogynistic and condescending approach to their female patrons. DO NOT GO HERE. There are plenty of reputable Medical Supply companies that actually care and have good customer service. New Hampshire Medical is an actual company with an actual store; not an apartment. The company mistakingly sent out an order; to me and instead of sending a shipping label so that it can be sent back... the accused me of trying to steal their breast pump. They are unorganized; and not willing to admit when they have made a mistake.... just don't Stay far away!!!! 0 Stars
Response: Thank you for your review. First I would like to point out that our office is located in a commercial building and not an apartment. Secondly, after carefully reviewing our records, you ordered a pump from multiple companies which is a violation of your insurance companies coverage policies. When we realized that you ordered from multiple companies, we kindly informed you that you would have to return the pump back to us. You again refused and stated that we should come to your residence to pick it up. Again, we stated that returns in such cases would be your responsibility per company policy. We are very organized which is how we found out after the fact that you attempted to secure multiple pumps from multiple companies. This isn’t allowed by your insurance company. This is the reason why you were informed you have to return the pump to us. You also used several profanities towards our staff members and was very belligerent.

Chibuzo Daniel: Just wanted to thank you for your scooter rental service. It gave me the opportunity to see DC. I was VERY impressed with the battery life, it lasted the entire day. Thank you for your service and I will be using you guys again on my next visit from Texas.
Response: Thank you for your candid review. We are glad we were able to make your visit in the DC area a memorable. Let us know the next time you are in town from Texas, as always we are here to help.

Mary Johnson: I’ve used Lenox Medical Supply for the last 4 years for my mobility needs for myself and family members. They are very professional, courteous and attentive to you needs. I’ve not always gotten my order right, but they always made it right and didn’t charge me anything to extend service, or deliver a bigger scooter. The delivery team is amazing as well!. Lenox Medical Supply exceeded all my mobility expectations and beyond.

R. Christopher Leone: I rented a wheelchair to use for a few days when getting a total hip replacement. The chair arrived, broken, dirty, and smelly. My wife spent 30 minutes cleaning it off. Mind you, this was during COVID and you would think that medical supplies rented out would be cleaned and sanitized. Next, the chair did not fold. We have an SUV and had a difficult time getting it inside our vehicle. I called Lennox Medical Supply and left them a message regarding the chairs condition. I asked them to deliver me a different chair. I received no call back and sent an email as well. We attempted to use the chair but it was so rusted and old that it was impossible to push anyone in it. Thus, the chair was useless to us. After my surgery I called Lennox Medical Supply. I spoke with their employee named Tonna. I explained to him all the issues as nd he eventually hung up on me. This company has no customer service skills. They are rude, sell and rent garbage products, and won't call you back in a timely manner. DO NOT USE THEM FOR ANYTHING!!

Didi Iheoma: I swear this is the best experience I have ever had trying to secure anything last minute. This company really came through in a clutch for me. I need a wheelchair for a disabled family member coming in to DC about weeks ago for graduation and I had no where to go. I found this company through google. I called then in late night and had wheelchair delivered by the morning and on time. I will most definitely use them again and recommend them to friends and family.

Kathleen Stratton: This company saved our trip to DC! We had contracted with Cloud of Good for a scooter and when we arrived found out they could not provide it. Lenox Medical Supply was sympathetic and very helpful in helping us to figure out a plan to pickup the scooter in a cab and then get to our destination. We highly recommend this company! Don’t go for the lowest price offer. Use Lenox Medical which offers a reasonable price so you can be assured your scooter will be there when you need it!

K Hearon: I rented a wheelchair to utilize for my Mother's 10 day visit. The day of delivery I had to call Lenox Medical Supply because they did not arrive as scheduled. Fast forward to the day of pick up, per the agreement they were to pick it up at noon. They did not show up nor did they call! When I called to inquire, I was told they called me, not true. Then I was told the driver would be here by 5, no show! I called back and Chris I. answered, he was rude and unprofessional! He told me to leave the wheelchair outside, I advised I was not comfortable doing that because I did not want to be responsible if it came up missing. He continued to be disrespectful. I finally agreed to leave it outside if he provided something in writing. He refused to do so! He then said, "we'll come tomorrow to which I said no because I would be out of town." Thus why I scheduled to have it picked up on the contracted date. Again, more disrespectful dialogue. He then said he would be here at 6 to retrieve it, to no avail. I asked to speak to a manager and he stated "I am the manager!" TERRIBLE TERRIBLE TERRIBLE CUSTOMER SERVICE! DO NOT UTILIZE THIS COMPANY!

Kerry Reek: After another scooter supply company made my reservation, then canceled it hours later, Chris at Lenox Medical Supply really cam through! My mom was able to tour all of D.C. and keep up with the family!! Thanks!!

4. DUNN LEWIS

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58 reviews
DUNN LEWIS
Location
4.8
Prices
4.8
Product Quality
4.9
Establishment
4.8
Customer service
4.8

Address: 2007 Fenwick St NE, Washington, DC 20002

Schedule: Closed ⋅ Opens 12PM Thu

Telephone: (202) 525-6527

Business type: Motorcycle shop



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DUNN LEWIS: what do users think?


Isaac Claros: Went into the shop on Monday for some tires and Lauren ( I believe that's her name) was incredibly helpful! She went above and beyond to make sure I got the right size and best price. Awesome shop. I will definitely be coming back.

Italo: Came in yesterday to do a top end rebuild with my friend. We were both excited to come here but it way exceeded our expectations. The staff was great, Mason was amazing and the vibe was perfect. We were there all day and can't wait to go back for the next project.

Chris Smith: Great place to fix up your bike where they know your name! Garage space, part ordering, supplies, classes - if you ride in DC, come here. Don't get fleeced by a mechanic, or the guy on your corner block offering to touch your baby's internals. Learn, ride, love 🏍

John Cole: I had an amazing experience last week at Dunn Lewis. I’m a student in DC for a summer internship and thus don’t have a full set of tools or a workspace available to perform more than the most basic bike maintenance. I went to Dunn Lewis, and the extremely reasonable membership rates allowed me to change my sprockets and chain in their workshop, getting guidance and a bit of help all the while from the knowledgeable and friendly community inside. The kicker is that I’m not really a mechanically experienced guy. A basic 2 hour max procedure ended up taking me twice that, and they kept the shop open an extra hour just to ensure nothing was done too hastily and the bike came back together properly. I couldn’t give a higher recommendation of Dunn Lewis for motorcyclists of all skill levels so find community, tinker, maintain, and share love in such a unique hobby and lifestyle! It’s especially a great place for those with 0 mechanical knowledge to build confidence and familiarity due to the extremely supportive attitudes of the staff. Thanks a bunch Mason and Laurel!

Trinity G: I came here to purchase some riding wear as I just purchased my first motorcycle. The young lady that assisted me was knowledgeable and answered all of my questions, as this was my first time purchasing. She explained quite a bit and was very patient. I will be back. Thank you

Ian Hutchinson: Best place to meet fellow motorcyclists, work on your bike, and buy moto gear in the city!

Tracy Schmitz: It's awesome to have a shop like Dunn Lewis in DC. They are the go-to place for motorcycle accessories and do it yourself motorcycle maintenance and repairs in the DCMV area. Their prices are very reasonable, the staff is super friendly and knowledgeable and they have an excellent workspace with a varied selection of tools if you need a place to turn a wrench. Highly recommended!

Jake Godin: Best place in town for motorcycles if you're looking to get your hands a little dirty and make some new friends. I came in to manually change both my front and rear tires on my Kawasaki KLR 650 myself because I wanted the experience (you never know if when you're going to need to do it on the side of the road). Received just the right amount of guidance, tools and great conversation while working. Went ahead and signed up to be a member and will definitely be coming back.

Wellington Lee: Nice retail shop with stylish, modern riding gear: jackets, helmets, gloves . It's a membership based self service moto garage, so you have access to a full suite of excellent tools, lifts, etc.. Great vibes.

Nick: I needed to work on my bike but couldn't do so in my apartment complex parking lot. Dunn Lewis was perfect for my needs. Reasonably priced and with a growing assortment of tools (even though I brought my own), I was able to fix it quickly and painlessly. Highly recommend for anyone who needs space for maintenance.

5. dc scooter rental

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134 reviews
dc scooter rental
Location
4.7
Prices
4.6
Product Quality
4.6
Establishment
4.6
Customer service
4.6

Address: 1221 11th St NW, Washington, DC 20001

Schedule: Closes soon ⋅ 10PM ⋅ Opens 10AM Thu

Telephone: (202) 888-4859

Business type: Scooter rental service



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dc scooter rental: what do users think?


Jeanne Larose: Greg was awesome! He was very responsive to texts and delivered our scooters to our hotel. We had so much fun with the scooters. We did need them for an extra hour and he just sent a link and I paid for an extra hour on my phone. Our family had a spectacular day seeing the National Mall and the National Archives. There’s no way we could’ve seen so much on foot in one day. Highly recommend.
Response: ⭐️⭐️⭐️⭐️⭐️

Laura Goold: Highly recommend using these guys. Online booking was quick a simple. We booked the night before and they were ready to go when we got to the place the next day. The guy was very friendly and gave us a quick demo and chance to try them out. The scooters are really comfy and easy to ride - even my mum who wasn't sure had a great time. They can go quite fast and handle bumps well. We only rented them for 2 hours but would consider longer next time. Really great way to see all the sights on the national mall and the Jefferson memorial.
Response: Come back soon!

Jamie Yadoff: Great last minute decision to rent scooters from Greg. The place was a smidge tricky to find, but once we did it was smooth sailing. We got a quick lesson and were on our way. (We started in Eco mode, which is slower, but within 20 minutes we’re ready to roll in Drive.). We laughed and had an INCREDIBLE day. Will absolutely rent again on all future visits. No other way to get around!
Response: 👍

Phil Morgan: Easy Online transaction for 5 scooters for 3 hours at 12pm on 20 DEC. We arrived at 12:10pm, and the 5 scooters were ready to go! All we had to do was call the number on the door and the guy renting them came down, and off we went. Every scooter worked well (No issues). We used them for 3 hours, no problems. The scooters made it really easy for us to get from one end of the Mall to the other (Much faster than walking, each scooter could make approx. 22 kph). We were able to see all of the major monuments along the National mall. I would recommend this scooter rental place. Easy transaction, scooters in good shape--We had a great time!
Response: Best scooter in the city!

Sonya Poiesz: Husband and I brought our three boys (ages 15,14,10) to DC during April break. Exploring DC via scooter was one of the highlights! DC Scooter Rental was easy to book online. Received email and text confirmations. Greg responded timely to questions via phone and text. We booked five scooters for three hours. Picked up and returned scooters from DC Scooter shop. Easy ride up and down 11th St. using the bike lanes and sidewalks where we used the scooters to explore the National Mall. DC scooters helped make it a bit more exciting getting between our nation's monuments!
Response: 🙏

Art Ardolino: Excellent service. Joie was so accommodating. She dropped off our scooters at the top of the Smithsonian metro station, and they were there waiting for us when we arrived. We then used them to see most of the monuments and memorials with our kids. We all had a blast. Highly recommend!

Michael Riesmeyer: Great way to see the monuments when you are tired of walking. It was easy to book online and they dropped the scooters right off at our hotel. We then just left the scooters outside of our hotel at the end of four hours. We hired two scooters for four of us. We put each kid in front and the adult behind and it worked very well. Lots of fun for the kids (they gave us helmets too). We made the most of seeing things further away (e.g. Jefferson monument, Arlington Museum, White House). Four hours was just enough to do those three sights and eat lunch. Will rent again next time we come to D.C.
Response: 👍

Lawrence Evans: Brought my nephew to D.C. for the first time and knowing we wanted to see as much as we could I decided to rent some scooters. Well with out a doubt this was a great idea, we were able to get to places that by foot could have been agonizing in the summer heat. DC Scooters were awesome and I believe the fastest out there. Highly recommend not just for seeing the monuments in a quick fashion, but also it was a lot of fun.

Deja Levette: This was the most unprofessional and in-cleanly type of business I have ever encountered. My friend and I booked scooters well in advanced to ride around D.C. We arrived well before we were supposed to and already paid for our allotted time and plenty of other customers were crowded around waiting for their scooters as well. We waited at least 30 minutes for the staff. Plenty of families had been waiting longer than we had. The. Location was open but no body was inside. To make matters worse the location was very dirty and has a foul odor. And the scooters were just disheveled all over. After making several phone calls to the staff nobody answered nor seemed to care that plenty of customers were not serviced and all paid. This was definitely a scam and this business to be reported.

Nicole Faust: The scooters are awesome. The service is awesome. My husband and I rented some scooters to explore D.C., I would highly recommend scoot2u. It was super convenient to have to fully charged scooters dropped off to us.

6. Express Mobility Services

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21 reviews
Express Mobility Services
Location
4.3
Prices
4.4
Product Quality
4.3
Establishment
4.3
Customer service
4.3

Address: 3220 N St NW #285, Washington, DC 20007

Schedule: Closed ⋅ Opens 8AM Thu

Telephone: (703) 346-8796

Business type: Medical supply store



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Express Mobility Services: what do users think?


dc delivery: Absolutely amazing service. Used their go-go scooter for a 3 day festival and only had to charge it 1 time! Excellent service! Same-day on-time delivery, great pricing and friendly and communicative! ZERO HASSLE! I wouldn’t have been able to even go to the festival without this service at all. I was so excited to learn how easy their service was! WILL DEFINITELY USE AGAIN!
Response: Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Karla Stewart: I learned about Express Mobility after the original company I had reserved a mobility scooter from canceled my order at the last minute. The hotel concierge at the hotel recommended Express Mobility and while they were more expensive than the first company, they came through and made it possible for my grandmother to get around during our visit to Washington DC. Delivery and pickup were easy and seamless. I highly recommend this company. The price is the only reason for 4 stars rather than 5, but given the circumstances the additional cost was absolutely worth it.
Response: Karla, thank you so much for the review! I’m glad to hear that you’re happy with our service. We are committed to providing excellent service and our price is very competitive. Some of our competitions promise low-price and won't deliver service. Thank you again for taking the time to share your feedback with us – it’s always appreciated.

Joe Vaszily: Avoid this company!! Very poor customer service. Lack of communication with customers. Will never rent from them again and will not recommend them to family & friends. They wasted my time waiting for a scooter delivery that they texted and emailed me the morning of the scheduled rental that it would be delivered to us by 10am. Waited from 9:30am to 11am then called. Claimed to not have my reservation but called me back to tell me that they delivered the scooter to the hotel concierge the day before but never bothered to inform us. Claimed the texts and emails I received were automated. So how is the customer supposed to know the scooter was sitting in a remote storage area of the hotel? A courtesy email or text would have sufficed to let me know the scooter was delivered. Instead we wasted a full morning of a $175 per day rental.
Response: I apologize for the mix up this morning! Please know that your situation was an exception. Due to the cherry Blossom festival today, we had extremely busy day and the hotel was supposed to inform you that the Scooter was delivered. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past, but you have my personal commitment to improve the way we serve every customer. Until then, please accept my sincerest apologies.

Jennifer Kirby: I got to DC and shortly thereafter had a back wheel come irreparably off my four year old chair. This was a Friday evening. I called Express Mobility at 10 on Saturday and had a quality rental power chair at my hotel before noon. Was able to enjoy 3 full active days in DC. Thanks! Owner is friendly, and efficient and professional. Hopefully won't need again, but if I do, I won't worry.
Response: Thank you so much for your review, Jennifer! I am so glad to hear that the Power Wheelchair worked well and that you did enjoy it. We take pride in our customer service and appreciate our happy customer's positive reviews very much.

Sunny Kifle: I contacted Express Mobility Services last weekend to rent scooter for my aunt who was traveling from out of state. I must say the customer service I received, such as the quick response, politeness and accommodating with short notice to have the scooter fully charged and deliver at the door. Definitely exceeded my expectations. I completely recommend to anyone to give Express Mobility Services a try!!!

ariam gebrehiwot: I rented a scooter last weekend form Express Mobility for the weekend and it was at my hotel when I arrived. It was clean and fully Charged. It was so nice having the Scooter at the hotel! The DC Metro public transportation were accessible. I did not have to worry about getting around to the Museums and National Parks. I was able to use my Scooter in Downtown DC also. I highly recommend renting from Express Mobility Services.

Rahel Yirga: I traveled to the DC Metro area at least Three times a year for the past 4 years. I use Express mobility services for my scooter needs every time. They have been very reliable, punctual and have very competitive pricing. Once as I was getting ready for a meeting, before I left my hotel I had problem with the scooter I rented from them. When I called the company, the phone was answered immediately and their service man came within 20 minutes. He took care of the problem and I was able to get to my meeting on schedule. There service men had good sense of urgency, he was very professional knowledgeable and courteous. I couldn't say that about any other company I used before. I will recommend Express mobility services to anyone that needs their services."

Kat 1964: Customer service was top notch. Easy communication and delivery of the scooter to our hotel. Made our vacation so enjoyable. Would definitely recommend Express Mobility for your rental needs in the DC area.
Response: Hello Kathy, Thank You very much of such great review!

Elizabeth Pura: Easy and excellent customer service. Looked for an electric wheelchair for my mom for a quick trip to DC last minute. Thank you for the delivery to our hotel (this was a plus). My family and my mother really enjoyed their short visit to DC. I’ve never seen my mother so happy and not feel like a burden by not being able to walk with the family. It was a great choice for us to rent and thank you for providing this service, which isn’t easy to find for senior citizens or people who have mobility challenges. We are truly greatful. It was a win-win for the entire family and my mom was able to enjoy the National Mall and see the White House with ease. It was also fun to see her learn how to use her wheelchair, we even did a trial run on our hotel floor. Can’t thank you enough. Thanks and God bless!
Response: We at Express Mobility Services are very happy to hear that you are happy with our service. We do appreciate you for sharing your experience with us. Thank You very much of such great review!

Luwam Berhane: I was very pleased with Express Mobility. Excellent Service!!! The scooter was waiting at the hotel on check-in. There was a problem with the battery while we were at the Museum and after calling about it we had a new scooter delivered to us within 15 minutes! I would certainly recommend Express Mobility to anyone who needs mobility help. Thanks again. Joanne, NC.

7. Pedego Electric Bikes Alexandria

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158 reviews
Pedego Electric Bikes Alexandria
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer service
5

Address: 210 N Lee St #102, Alexandria, VA 22314

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (571) 312-5168

Business type: Bicycle Shop



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James Gordon: I rented an electric bike today from Todd and his team...what a GREAT experience! Since this was my first time renting/riding an electric bike, Todd gave a thorough tutorial before sending me out. The bike was easy to ride and made the trip to DC easy with the pedal assist from the bike. Please note, this is a GREAT way to tour DC. I followed the Mt. Vernon Trail which took about 40 min. to get over to DC. The bike was easy to navigate through the streets as the city is VERY bike friendly. I spent about 5 hours site seeing as well as stopping by a couple brew houses (only tasted the beer with flights), then I headed back to the shop. I had time so I went the other direction on the Mt. Vernon Trail. Overall, this is probably one of the best things I have done in some time. Great experience and great customer service. Trust me, you won't be disappointed.

jim shanks: Todd and his staff were very friendly and very knowledgeable on the electric bikes. Great customer service and no pressure at all on buying. They did an excellent job educating us on using the first ebike that we purchased. Will definitely highly recommend to family and friends!!

Alexis McVey: Todd was amazing with teaching us how to use the electric bikes and how to navigate riding in town and down Mt Vernon trail. Renting bikes and riding the trail was the highlight of our trip. Todd is the nicest guy and would recommend his shop to everyone !

Highly Favored: Todd and his team were super professional, friendly and knowledgeable. The electric bikes are superb, comfortable and provide an awesome experience to Mt. Vernon Estate. Our tickets were ready when we arrived. Highly recommend. Stop by Jack's place down the street for a nice power breakfast.

Thomas Allen: Todd went above and beyond to help me experience an amazing bike ride to Mt. Vernon. What a treat to be given such excellent customer service! He deserves more than five stars!

McKinney Monica: Shout out to Todd at Pedigo! Had called to tentatively schedule a tour for friends visiting from out of town. Unfortunately one of the participants was not feeling well and needed to reschedule. I had completely forgotten that we had discussed a couple of potential dates and Todd called as a follow up. Didn’t make the tour, but the fact that he called to touch base…if the customer service is an indication of the tour-WE can’t wait! If this is something you are interested in, definitely contact them.

Jeff Ventura: Todd was super friendly and helpful. He wasn't high pressured and took a lot of time walking through the features of the bike I am considering. I'd definitely feel confident buying from here.

jeremy lippman: Fabulous experience. Took the water taxi over and test drove my first ebike. Todd, and his staff, were super friendly and very knowledgeable. They have bikes to buy, rent or test drive for enthusiasts of all ages, sizes, and experience.

Harrietta Sheppard: Just make sure that you don't have a flat 2-miles from George Washington's Mount Vernon because you will be asked 'where' you purchased your bike AND if you didn't purchase it from this location, you will end up walking 4-hours into the night under the bridge in the dark because even though the shop was 5-minutes away by vehicle, no consideration or effort was offered other than, 'I'm closing in 5-minutes and I can't help you. It should NOT have made a difference WHERE I purchased my bike😡😡🚴🏾‍♀️ LESSONS LEARNED: NEVER ask for help again from this location AND learn how to fix flats.

Chris Langford: Our family of four rented bikes from Todd, the owner, on a whim to do a ride out to Mount Vernon, and we had a blast! Todd was absolutely fantastic; not only did he do an excellent job educating us on using his bikes, but he also gave us some great tips for our trip. We highly recommend Pedego of Alexandria. Note, our child was under 14, and so we got a two-seater Tandem, and we had no problems at all.

8. Cycles of Silver Spring

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114 reviews
Cycles of Silver Spring
Location
4.6
Prices
4.5
Product Quality
4.5
Establishment
4.5
Customer service
4.5

Address: 8910 Brookville Rd, Silver Spring, MD 20910

Schedule: Closed ⋅ Opens 9AM Thu

Telephone: (301) 589-2453

Business type: Motorcycle repair shop



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Cycles of Silver Spring: what do users think?


Rylan Harris: For Years I have been taking my Kawasaki Vulcan 750 to get serviced and regular maintenance at the dealer, the last time out they failed in terms of time and work, I hear about Cycles from some friends and read reviews on line. I called Jeremy he walked me through their process and expected cost, when I met him he was hones, personable and identified the work the bike needed and other problem areas, I will continue to use this shop and refer them business in the future.

Raymond Bushby: Took my bike for break service An oil change also once over. They explained everything clearly to me gave me options on things that needed to be repaired prepared all in all a great experience they will definitely be my service shop of choice from now on

Jack Jensen: The folks here are great! Very experienced and knowledgeable and patient and professional. They've helped me get new tubes in my tires multiple times, and have given great advice for other bike maintenance issues that I've had over the years. They won't work on my bike directly: they focus on a narrow spectrum of brands and my bike ain't in it. I'd definitely shoot them an email to make sure they'd be comfortable working on your model of bike before you haul it over to them, but if it's in their wheelhouse you can be confident that they'll do an amazing job! Highly recommend!!

Matthew Gifford: I brought my bike in to have new tires put on. When they changed the tires, they called to tell me my oil--which I had changed a week earlier--was sludgy and needed to be changed, my clutch was exceptionally loose, and my chain was out of tension. I authorized the additional work. The tire service was great -- mounted and balanced and holding up great. The other work I have some reservations about. They did what they said they would--there were no surprises on the bill. But the oil change was unnecessary: the day old oil still looked 'sludgy' to Jeremy when we looked it over on pickup, which he says can happen when it's outside. Cleanup was a little sloppy (some oil spots on the bike), and the chain developed a lot of surface rust shortly after getting it back. The clutch I can only attribute to personal preference. After getting the bike home, I adjusted it back to where it was. Re: the chain - After posting this, Jeremy got in contact with me. They don't apply oil to the faceplates to prevent excess fling. Fair enough. I've always put a thin layer of oil on the outside and have never gotten rust, no matter how many streams I dunk it in. Maybe specifically ask for plate oil if you have chain work done here and dislike surface rust. I originally gave a lower rating, but after talking to the shop I think there were just some differences in preferences (chain oil, clutch feel), and maybe a bit of haste in the shop due to their current work load. They're really nice, approachable guys. They'll talk through issues with you. Their service explanations are clear.
Response: Thank you very much for your thoughtful review Matthew. While nobody likes to be criticized we absolutely understand sometimes a little honest truth helps us all grow. Thank you again for your business and honesty.

Ricky Ricardo Aguilar: I have had bikes for 30 years and and this is my 1st really bad experience at a mechanic shop. Jeremy I would describe as a smooth criminal He's there to get your money hes definitely not there for your best interest I would not recommend.

Kayla Wumer: I would not recommend taking your bike here if you don’t know anything about mechanics because he will recommend all kinds of things that your bike doesn’t need. You’ll take your bike there for one thing and get so much more done to it unnecessarily. I learned the hard way

Sasko Kirovski: Great people, take care of me right away. I bring my both rims to install new tires and l was very happy of the job they did it.

Aaron Gamble: Excellent customer service which is greatly appreciated by any customer. Hope this business continues to thrive as motorcycles become more essential. Thanks Jeremy and team.

Nathan M: I recently acquired a new to me 2003 Honda Shadow ACE edition. I needed to have it inspected for Maryland State Inspection in order to register it in Maryland. Jeremy made things easy and allowed me to wait on the inspection. They have experienced mechanics and are very thorough. They brought to my attention and made me aware of a few things that were going on with the bike that might need attention in the future. Highly recommend. I will be using them for repairs in the future.

Frank Borris: I had a great experience with COS. My bike is a Honda VTX 1300S and I was swapping tires and wheel bearings. In addition, I did some research on sealing the spokes in my rims to go with a tubeless tire. Jeremy and Rush gave me their honest opinion based on years of experience to keep the bike as it was designed. I respect that. I decided to make the modification and they agreed to swap the tires and bearings for me as long as I took responsibility for any leaks if my spoke sealing process failed. I found these guys to be straight shooters and easy to work with. All my questions sent by email were answered and they were patient and willing to be helpful.

9. La Moto Washington

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111 reviews
La Moto Washington
Location
3.2
Prices
3.3
Product Quality
3.2
Establishment
3.2
Customer service
3.2

Address: 3206 10th St N, Arlington, VA 22201

Schedule: Closed ⋅ Opens 11AM Thu

Telephone: (844) 546-0226

Business type: Motorcycle dealer



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La Moto Washington: what do users think?


DM: If you want a Moto Guzzi (and you really should, I have three...) La Moto is the place in the DC metro area. They are located near the Clarendon metro and easily accessible by mass transit or car ( although it is street, meter parking only). During these odd pandemic times they have been operating in an appointment only mode. In my case that was not a problem. I knew which bike I wanted (a V85 TT Centenario) and conducted most of the discussions with the manager Stuart via email. Stuart offered me a test ride but I actually had quite a few hours on the V85 so instead I put a deposit down over the phone and the bike was fully assembled, tested, and ready when I had time to pickup a couple of days later. When I arrived all of the paperwork was completed and it was just a matter of a few signatures and a check. Stuart gave me a run down on the bike specific features and controls and I was off. Could not have been a more pleasant experience. A couple of weeks later I noted a minor computer related problem and scheduled a service appointment. The technician tried his best to resolve the issue while I waited and had lunch at the Silver Diner across the street but ultimately I had to leave the bike to allow for a more detailed diagnostic. Once the bike was ready all of the issues were completely resolved and I was in and out of service quickly. Great customer service on all levels.

Garland: My Ducati is in the shop and I’ve been thinking about buying a new bike so when I stop by to see the Aprilia‘s I figured I’d see what kind of inventory they have. I was immediately greeted by a lady with short hair and temperament, “have you been to our website? If you had you would know we are by appointment only.” I can understand if she was busy but there weren’t any customers in the store. Not one! That’s a really bad of a way to greeting a first time customer. Particularly someone who looks like they buy motorcycles. I mean I was wearing a Ducati hat- A dead giveaway. This is ridiculous. Customer service is awful! I’m headed to Coleman Powersports now that I finished writing this in the parking lot.

barak tamir: Other then my love for bikes from Italy I stepped in to this shop with 0 expectation As soon as I stepped in I already knew I found the right place for me and my bike Outstanding customer service and patient! Very knowledgeable on the models and features thru the years. I cant explain more so you will need to go yourself All i can say is I'm happy i got to support this business and i hope you guys will do the same and go visit these guys Thank you 🙏🏼

Jason Kendrick: Great experience purchasing a new Aprilia Taureg today. Stuart and Colleen in sales couldn't have been more helpful. Just a quick call to set up an appointment. Both were really knowledgeable about the motorcycle too. The service department seemed to be well organized as well. Just a short wait time because of supply chain issues...as everyone knows...but they have a good record of their soon-to-be delivered products. 👍👍

Ernest Glascock, Jr.: I pre-ordered an RS660 which finally came in this week. Whenever I would ask for an update, they would get the answer very quickly for me. The pickup paperwork was done in less than 15 minutes, and I got a thorough introduction to all of the electronic settings on the 660. Everyone was super helpful, and I can't thank the team enough for their kindness throughout the process!

Blair Simpkins: In 2020 I bought a motorcycle to be transferred to South Carolina and the Dealership never sent to title to the SC DMV within 90 days. The Lien holder also never got a copy so now after 2+ years (Bike paid off) La Moto will not give me a title. They keep making excuses and don't return my emails or phone calls.

Nick Morgan: Stewart and the staff are the best. Very friendly and easy to work with, knowledgeable, straight forward, and helpful. I've purchased many bikes from dealers and individuals and my recent purchase from LaMoto was one of the easiest and smoothest. They go out of their way to help with whatever you need and will bend over backwards to make it work. Loving my new Aprilia and looking forward to working with them in the future. If only they were in RVA! But gives me an excuse to visit DC.

Patrick Flaherty: I stopped today to take a look at some scooters and was very disappointed at how I was spoken to. The employee I spoke with (He didn’t even bother introducing himself, getting off the couch, or even really greeting me politely) said I could take a look at the scooter in the showroom. This was after he started by insulting my wife and saying she wouldn’t be able to ride a scooter because of her height. He then proceeded to repeatedly say, “Vespas are the most expensive scooter in the world.” Like I didn’t know what a Vespa was or somehow implying that I couldn’t afford one. Needless to say I will never be purchasing a Vespa at La Moto Washington.

Rodrigo Burela: I just called today at (2:39pm) and the salesman did not introduce himself properly plus I asked a few question about a 50cc moped and he replied back so unprofessional. I’m new on this and I ask questions to understand better the requirements in order to get one.

Jahsonic: I was able to pick up my machine from La Moto and could not have asked for a better experience. The staff was friendly and professional, and my delivery told me everything I needed to know about my bike.

10. The Scooter Shop

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159 reviews
The Scooter Shop
Location
5
Prices
5
Product Quality
5
Establishment
5
Customer service
5

Address: 6360 S Hanover Rd suite b, Elkridge, MD 21075

Schedule: Closed ⋅ Opens 8:30AM Thu

Telephone: (877) 224-2294

Business type: Wheelchair store



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Velma Kahn: We have had excellent service from the Scooter Shop over a couple of years. We purchased a Pride Mobility GO Chair from them initially--this has been a fine relatively low-end power chair for my very elderly father. Purchase included delivery to his apartment in Riderwood retirement community and training in its use. Scooter Shop has a tech on site at this community weekly, making service calls very possible when needed. This spring we purchased a very much needed Pride Mobility Radiance lift recliner. We looked at the lift recliners Scooter Shop had as well as lift recliners at several other stores--this chair stood out immediately as far and away the best. We were given a delivery estimate of 2-3 months, but were sure enough it was far better than other lift recliners we'd seen that we decided to wait (despite immediate need). Scooter Shop got it to us in just a month!, again delivered and set up in his apartment, included in the price. We've been very happy with product and service and would not hesitate to recommend them to anyone in the area.
Response: Velma, thanks so much for the kind words and support! We're glad you enjoyed your visit with us. Hope to see you again sooner rather than later! -Jim L., Owner

Kathy Cwik: Was looking for a lift chair online and came across The Scooter Shop. When I had a question, I decided to call the Elkridge store. Tyler was extremely helpful and the epitome of customer service, which is often hard to find these days. I decided to visit the store the following day (which he gave me detailed directions to get to)where I met Kat. Kat showed me the chairs and answered all my questions. I ended up ordering a chair for my husband that day at a great price. Kat told me it should arrive in about 2-3 weeks. To my surprise, the chair arrived in less than 2 weeks! Tyler delivered the chair, set it up and gave excellent instructions on how to use it all the while interacting with my inquisitive dog. My husband loves the chair. It makes getting up so much easier for him and it's extremely comfortable. I would definitely recommend The Scooter Shop! Thank you all for your great customer service.
Response: Kathy, thank you so much for reaching out and allowing us to help. We will always do everything we can to ensure our customers are completely satisfied, and it is wonderful to know that your husband loves his new chair! If there is ever anything else you need, don't hesitate to reach out. Wishing you all the best! -Jim L., Owner

Cheryl White: I chose The Scooter Shop because I wanted to deal with a brick & mortar business in my region. Jim was knowledgeable & answered my technical questions as well as being friendly with good humor. I highly recommend The Scooter Shop & Staff.
Response: Cheryl, thanks so much for the support! We're happy to hear that myself and the team could help you out. Let us know if you need anything else. -Jim L., Owner

Ken Cooper: From beginning to end the quality of service from The Scooter shop was exceptional. I ordered a Pride Victory LX Sport in March and it was assembled and delivered to me June 30th. Due to back order issues by manufacturer it took 3 months but the product is well worth it! Many thanks to Kat, the sales manager who was so nice and helpful when I visited the shop and helped picking out the model I wanted and that met my needs. (No pressure to buy at all). Thanks to Tyler who delivered my scooter to my home and took a lot of time to go over all of the features and how to take apart and put back together if I wanted to transport it in the back of my SUV. However, I bought a carrier to put on back of my car so I could transport assembled. Last, but not least, thanks to Jim the owner who was also helpful while I was there and was so knowledgeable and kind. Excellent customer service all the way around!
Response: Ken, we will tell Tyler and Kat to keep up the good work! Thank you for the kind words of support. Let us know if we can be of any more help to you in the future! -Jim L., Owner

Cheryl Palmer: I would like to thank Kat and Laura at the scooter shop. It was a great experience being a first time customer. They were very attentive, patient with my mother and me showing the different mobile scooters they offered and explain each scooter I like in detail. They help me choose the one best for my mother. I purchase the scooter and will recommend this store to my friends and family thank you.
Response: Cheryl, thanks so much for the five stars! We'll make sure Kat and Laura keep up the good work. If you need anything else, don't hesitate to call. -Jim L., Owner

Susan Lilly: My first contact with The Scooter Shop was my conversion with the owner over the phone. He was knowledgeable and personable. My husband and I went to the shop on the following Saturday to purchase a specific electric wheelchair which I had already decided upon. The salesperson, Kat, treated us to stellar customer service. She got the chair I wanted and set it up to my liking. While there, I wanted to explore some of their other products. Kat explained all the features and other relevant information about several chairs that had caught my attention. She patiently allowed met o test out some of them even though she knew there would be no additional sales to reward her efforts. She followed up a few days later to check on how things were going. We were very satisfied!
Response: Susan, we'll tell Kat she did good work for you and to keep it up. Thanks so much for the support and kind words! Let us know if you need anything else. -Jim L., Owner

Mary Jo Doherty: I called the Scooter Shop to inquire about a minor repair needed on my husband's wheelchair. I spoke to Tyler, and he was very friendly and professional. When I brought the wheelchair into the store, Tyler replaced the broken screw on the brake with a new one. He did not charge me because it only took him a couple of minutes to complete the work. He checked the other brake to make sure that it was secure as well. He also lifted the wheelchair into the car for me. I highly recommend The Scooter Shop to other customers and plan to return this store should we need any other products.
Response: Mary, thanks so much for the five stars! We're so happy we have people like Tyler on our team. We're glad he could get the scooter fixed for you. Let us know if you need anything else. -Jim L., Owner

Marsha Dyer: Recently we discovered a new store, The Scooter Shop had opened up in the Perry Hall area. We visited it and were very pleased to see that it was well stocked and the staff were very friendly and quite knowledgeable about the products they carry. We purchased a Zoom mobile wheel chair for my husband. I had seen this advertised on line but was hesitant to order online. When we saw it in the store my husband was able to try it out ( something you cannot do when buying online) and found it was a perfect fit for his needs. We not only purchased the wheelchair but also purchased a lift chair for me. The quality is excellent and has been a real asset to my recovering from knee surgery. Both items were delivered in a timely manner and free of charge which other stores that we have dealt with do not do this. We strongly recommend this store to anyone looking for devices to help improve their quality of life. Marsha and Bud Dyer
Response: Marsha, it was nothing but a pleasure assisting you and your husband with finding the right mobility chair and lift chair. We were happy to have you come try these items out at the store. We want you to know that our doors will always be open for you if you ever have any questions in the future. We hope you enjoy those new items! -Jim L., Owner

John Kopec: The woman who helped us, Kat, was great and accommodated our late arrival and leaving after closing. My Mother tried a couple options and settled on one that had very good reviews. They had the one she wanted in stock, and set it aside until I could verify the height wouldn't be a problem. Great service and great price!
Response: John, thanks so much for the support! We're happy to hear that your mother was able to find a scooter that worked for her. Kat is awesome -- we'll tell her to keep up the good work! -Jim L., Owner

Patricia Collins: Retiring and decided my gift to me would be a mobility scooter. Purchased one on Monday. Excellent service. Love my scooter and would recommend The Scooter Shop to anyone. No high pressure sales. Loved the experience.
Response: Patricia, thank so much for the five stars! We're happy to hear that your experience with us was such a good one. If you need anything else scooter-related, let us know. -Jim L., Owner

11. Coleman PowerSports

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966 reviews
Coleman PowerSports
Location
4.3
Prices
4.2
Product Quality
4.2
Establishment
4.2
Customer service
4.2

Address: 435 S Washington St, Falls Church, VA 22046

Schedule: Closed ⋅ Opens 10AM Thu

Telephone: (703) 237-3400

Business type: Motorcycle dealer



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zachary burdette: Wow. I just had the best dealership experience I've ever had in my life. I purchased my first motorcycle from Alejandro, and he made the whole process easy and smooth. I will admit, as someone who has never been on a motorcycle before I was a little intimidated. Alejandro made me feel like I was already part of the motorcycle owning club. He was informative and polite. He quickly pointed out a bike that was right for me. I only looked at one bike and it was the perfect one for me. I'm now a proud owner of a Honda cb300r! Even when the decision making was over and we were waiting on paperwork, Alejandro didn't just leave me to sit and wait. We had a great conversation and it felt like I had known him for 10 years. He showed me how to get one the bike and find first gear, so I would have a head start when I take my riding class. Everybody at Coleman was great. The gentleman who helped me find the right gear was informative and supportive. There's no better place to buy a motorcycle then Coleman powerboats! When the deal was done they had a bell you ring where everyone in the store clapped and cheered.
Response: Zachary, We are so happy that you selected us to be your dealership and that you received the service we always try and provide. Welcome to the Coleman family and we wish you many many miles of happy riding.

Tanya Crawford: My bike was delivered to me last Saturday. I posted a review of the bike sale and professionalism exemplified by each team member at Coleman’s PowerSports. Well, let me just state that the delivery driver was awesome. He was very friendly answered all questions (I ask a lot of question for clarity and to ensure my understanding) however, he was patient and understanding about it. He unloaded by bike with caution and careful. He backed it up in my garage for me with ease. Just an overall great experience. Barry once again delivered on having my bike thoroughly detailed! and my dude Parker called me and kept me abreast of any changes and the reschedule. Thanks a million guys for everything!
Response: Thank you for the great feedback, Tanya. We are very happy to know our Sales Team provided you with top-notch customer service and you had an overall great experience. We appreciate your business with Coleman Powersports Falls Church.

Gina Mitidiero: Barry and his team provided the best motorcycle dealership experience I've had. Every single person I spoke with was welcoming, helpful, and extremely knowledgeable. The finance process was quick and easy and they have a GREAT selection of women's riding gear to peruse while you wait. I really appreciated their awesome customer service and will definitely be back as I start to accessorize my new bike. Do yourself a favor and buy your motorcycle from this dealership!
Response: Gina, thank you so much for choosing us as your go-to motorcycle dealer! We're so glad we could provide an exceptional service experience with plenty of resources to help you on your new powersports journey. Be sure to visit us again soon!

Andrew Sulgit: Alejandro and the entire crew at Coleman Falls Church did an amazing job from start to finish. Everyone was extremely nice, congratulatory, and helpful. It was a great experience.
Response: So glad you enjoyed your experience with us, Andrew. Thanks for the review!

Michael “Newmie” Newman: #Update June 4th, 2022 — great service detail intake and completion by Griff. Inspection (Va annual) and accessories installed by JD. Done up quick & right. A+ performance as usual! 😎 Great cycle shop --- indeed the best in NoVa! Sales & service both very knowledgeable, helpful, patient in explaining exact noted specifications while listening to customer's particular individual needs. Parker sold me my Yamaha MT-07, and Jeff arranged the service add-on [cell phone holder installed] -- each man went above and beyond, with extensive care and concern, to make sure i was fully content before leaving the shop. Sales Mgr. Dave and Parts Assoc. Dave also deserve a loud shout-out for their attentiveness! *Coleman Powersports -- Highly-Qualified & Recommended for ALL bike enthusiasts!* #update April 2022 — problem with the battery on my Yamaha (bought less than a year ago, new). Needed complete replacement. Excellent customer service (from the very beginning upon bringing my bike in) from Kevin in Svc Dept, continuous and clear follow up by him through great timely communication, and a rapid turn around — all so very much appreciated to get me riding again! 🏍 😎 (***Might be my last Yamaha, however, with me not at all happy with Corporate Customer Service and true lack of professionalism on their end.)
Response: Michael, we truly appreciate this review. We are proud to have attentive and caring staff that strive to make sure each customer gets their perfect bike. We hope you have a great day and enjoy your Yamaha MT-07!

Donovan Kim: I really enjoyed working with Cameron on my bike purchase. He was beyond patient with me and very knowledgeable. Working in sales myself, I really appreciate when I meet someone who knows their stuff. Cameron is not a pushy salesman, far from it. He takes his time and answers all the concerns that arise when purchasing equipment like this. He is excellent at what he does. I will be a returning customer. YCK
Response: Coleman Powersports Falls Church would like to thank you for your feedback. We greatly value your business and look forward to assisting you again.

Denis Wallace: Service department is super responsive and on top of it. I’d trust them to do work on my motorcycle anytime. Granted I only had the tire changed and wanted to do the rest of the body work repairs myself, they had no issue with that. So once they had the pets in they notified me and once the tire was done I was all good to pick it up, even paid the invoice over the phone and all I had to do was look at the bike, sign a paper and she was mine again. Thanks Griff and Jackson for putting my mind at ease when I’ve never had anyone do work on my motorcycle before.
Response: Denis, Thanks for the 5 stars! We are happy to hear that you had a great service experience. We are here anytime you need us.

Bear Tidd: Alejandro is the best! I got my very first bike with him. So here’s some awesome stuff he did: - He’s super fast to reply and answer any questions. - He always remembers my name and will great me as soon as he sees me. It’s nice it just makes you feel welcome in the environment. - I’m have incredibly bad anxiety and I never felt anxious through the process. 10/10 would go buy another bike from him.
Response: We're happy to hear you had an awesome time with us at Coleman PowerSports! Thanks for sharing your experience. We hope you stop by and see us again.

Nick Doty (Nick): I previously brought my bike here to have quite a bit of work done. My bike has a lot of miles on it and had sat for a long period of time, so I brought it in for new tires, fluid changes, and a rebuild of the engine given the high miles. Originally given all the work that was taking place, I was told they would give me a 10% discount for all the work. I'm aware that this wasn't really a discount, and more of a "good will" gesture they likely give to many people. They had my bike for a very long period - maybe 8 to 10 weeks. Half that time was waiting for the work to begin. Once the work began, I was told and received several calls of additional things they found, wanting to know if I wanted things changed. This included extra hours to deal with the cruise control system my bike had. However, at a certain point, I quit receiving updates. After approximately 2 weeks, I called to check the status of my bike. They informed me that my cruise control was not working and that they were trying to fix it. The cruise control was electronic and after-market. I did not use the cruise control frequently, BUT - it was working just fine when I brought my bike in. I told them I didn't want it fixed as I just wanted my bike back, but I didn't want to pay for all the work they did dealing with the cruise control, seeing as they broke it. They told me I was receiving a 10% courtesy discount (the one I'd already been promised) so that would cover the hours spent on the cruise control. This was not the way to handle this - in my opinion, they should have cut those hours out of my bill, and given me a further discount seeing as they *broke a functioning part of my motorcycle*. I picked the bike up and took it home, and everything that was worked on works well, except the cruise control. If you just need standard work done, this place will do you just fine - but be wary of aftermarket items on your bike, and make sure to double check your bill because they will charge you for the work, regardless if they fix it (or in my case - break it). I don't regret taking my motorcycle here but I definitely will not be back.
Response: We are sorry that you feel you did not get excellent service. Please feel free to reach out to us so that we can rectify your concerns. Thank you The Customer Service Team - fccsi@wherethepoweris.com

Sultan: Cam helped me purchase a Ninja 400 and one of the last in the inventory. He did a great job explaining to me more info about the bike and was able to answer all my questions. Overall I had a great time purchasing the bike and ringing the bell at the end was the cherry on the top. Thank you guys for all the help.
Response: From the crew at Coleman PowerSports, thank you for the excellent review, Sultan!

12. Walmart Supercenter

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5946 reviews
Walmart Supercenter
Location
4
Prices
4.1
Product Quality
4
Establishment
4
Customer service
4

Address: 310 Riggs Rd NE, Washington, DC 20011

Schedule: Open ⋅ Closes 11PM

Telephone: (202) 756-4418

Business type: Department store



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Jessica Boada: Good prices but it needs better employees that really like to help . Today is 1/28/22 l was at walmart 2 days ago the skate boards were price 18.98. So today i go buy the skate the price is the same i get to ✔ out the guy goes the price is 29.98 im like no they are wrong so i asked him to fix honor the price he said he can not do it the manager comes show me a picture if you want the item i go take the pic waited in line again another cahier tried to help but the first cashier said no I have the transaction on hold. So i kept on waiting them it was only one person behind me and he said i cannot do it go to customer services. I go he said to customer i have a big line i was like really. Ok finally thay send me back to the manager and she did not ask for the pic or anything and charged me 29.98. But before this she said to the customer service do not come with that. Anyway she was not even wearing the mask properly she had it on her neck. I end up returning the item and got the price at customer service with a DIFFERENT cashier after 3 different lines. Pooooooooooor customer service specialty from the manager

Kev- keepingitreal: This Walmart Supercenter offers a wide variety of fresh fruits, vegetables and other optional food and items to choose from. Staff was friendly and helpful. This location offers a free underground parking garage.

Nsoseh Quistoran: I went there to pick some stuff for myself. Good prizing and amazing products. Recommended to go shopping 🛒🛒

Will Kidd: I'm from Michigan this is my first time being to a Walmart set up like this and it was great basement parking and the crazy thing the escalator for your shopping cart that's wow 😲

Brittany Jeffries: It's crowded, there are never enough lines, and the place is heavily disorganized. But when you need stuff late night, it's nice to have around. I shop around 8-10pm with fewer issues. No access to customer service, but the customer service is iffy at best during the day anyway. Excellent craft and party sections.

K A: Easy, convenient and affordable shopping. I really enjoyed shopping at this particular Walmart location. It’s big, organized and well stocked. They have different sections such as the pharmacy, bike shop, auto care, money center, entertainment and household items section to mention a few. Express Self Checkout✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheelchair Accessible Parking 🅿️ Adequate Parking Space ✅ Shopping Cart Conveyor ✅ 🚻Restroom ♿️Wheelchair Accessible Restroom

taqueya spriggs: I experienced very poor customer service. My family and I shopped here for the first time a week ago and the cashier who rung the father of my children's items began yelling at him because he realized after placing his items on the belt that he forgot to pick up an item that he needed in the aisle. Thereafter, the cashier began shouting for him to return to the checkout counter to complete his transaction because the store was closing soon. I for one don't have a problem with store personnel explaining to me that I am unable to go back to the aisles to select additional items to purchase because closing time is vastly approaching, but it's how you talk to people. Not to mention store security personnel tried to intimate myself and the father of my children in front of them as if he wanted to arrest us. He also became antagonizing by ordering another patron nearby to pull out his phone to video record him throwing me out of the store when I had no involvement with the incident that transpired between the cashier and my significant other. I will never shop at this location again and retail workers should be mindful of their tone and demeanor with customers because my significant other was not being confrontational, disorderly, or destroying property after being publicly humiliated in front of everyone in the store for no apparent reason. This kind of behavior is shameful and despicable and I was mortified. I am a regular shopper of Walmart corporations and I spent a lot money that day and do not deserve to be treated like a common criminal. With everything going on in the world and due to poor customer service and lack of respect for others, I think retailers should convert their services over to online shopping. This way customers can still reap the benefits of shopping without the having to potentially endure poor customer service. In the future Amazon will get all of my business.

Keshia Wideman: The absolute worst customer service ever. The store manager Patrick is non responsive to the lack of professionalism and ethics of the staff concerning, customers concerns/complaints. They are definitely a representation of his leadership and it shows. He doesn’t follow up on cooperates complaints, and the store is not organized properly at times. They don’t honor price misplaced items, and the cashiers are sarcastic, and rude at times. Crystal has been there awhile and can be rude and dismissive. I had to address her , and others about their rude, unethical behavior.

Michael Perez: If Purgatory exists, this Walmart will be a level. The place was clean and had an organization known to them. Not like any I've ever visited (and I've had the pleasure...to visit more than a few) but I'm sure when you've done your penance of shopping here a few times you get used to it. What really sets this store apart from the others is the stylistic hell that is the checkout process. 7 lanes with at least 9 patrons each. Cashiers that appear to be participating in a slow-down strike (and if they are, my hat's off to them and their cause). And at least 3 arguments between customers that verged on World Star territory. I will say that the curbside personnel were a little more engaged in their work.

Meghan Elizabeth: Grey hair lady at self checkout needs to find a different job or just retire. There is no reason an employee, especially one of her age, should be treating customers so poorly and getting a major attitude at anyone who is just trying to find a register that is working. If machines need fixed they need to kindly tell people to wait. Not be rude, make a scene and glare at everyone who is waiting to checkout. Who lets these kind of people work here???? Please consider getting some kind employees for self checkout. 04/25/22 6:00 pm

13. Walmart Supercenter

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7110 reviews
Walmart Supercenter
Location
3.7
Prices
3.7
Product Quality
3.8
Establishment
3.7
Customer service
3.7

Address: 99 H St NW, Washington, DC 20001

Schedule: Open ⋅ Closes 11PM

Telephone: (202) 719-2110

Business type: Department store



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Kev- keepingitreal: This Walmart offers Capital City Mambo Sauce, Fruits, Vegetables, Seafood, Poultry, Dairy and all sorts of Household Items. This Walmart needs to improve its Elevator services, only two out three of the elevators are working, it would be nice if they removed one of the elevator and replace it with stairs that lead customers from the parking garage to the street level and to Walmart store level for easy access. The current stairs only give customer access from the street level to Walmart store and no access to the parking garage. This Walmart includes a Pharmacy and free two hours of parking in the parking garage. This store has shopping carts available in the store and in the garage areas.

Mirka Mendez: It's Walmart, there are no grocery stores nearby (that I know) so it's an option. Smaller than the usual supercenter, very small produce section. There was an approximately 10 min wait at every registers when I visited.

PaulDavid Morado: Not exactly the best side of town. It is Walmart so all things that go with Walmart come along with this place. It's not close to any Metro station so be prepared for a walk is it on the other side of Chinatown. Excellent place for fruits and vegetables in all things grocery but be prepared also to bring your own bags as there seems to be carts missing

Aminah Imani: Its conveniently located but not the best Walmart to be in. The customers were loud and the security with large bullet proof vests doesn’t make it a welcoming vibe. Grab your products and head out quick. They do validate parking and leave patience for the slow running elevators. The employees were helpful and efficient. This location isn’t my preference but it gets the job done when in dire need.

Sassy Sauce: Mixed experience with this store. It’s a good location and there is parking available in the underground garage. First 2 hours are free. The store has items locked in a case that I couldn’t understand. For example, women’s underwear and some personal hygiene items. Also, the store wasn’t too crowded while I was there and the associate I asked to help me gave me clear directions as to what aisle the product I needed would on. The parts of the store I visited were clean and the overall shopping experience was ok. No major complaints. Just strange observations about profits being locked behind glass.

C. Zed: Well it exists, that I appreciate. I’ll continue to shop here. The cashiers scan items more than once, has already happened twice for me. The store is small and often too messy. The aisles are narrow, and the carts are way too big for the store. Many items are locked behind cases. Could be a better experience, especially for the closest location to the US Capitol.

Henok Garedew (Henny breezy): There is always problems in this specific Walmart all the timeI don’t recommend it

Virginia S: Need more employees/cashiers working. These stores rely too heavily on self checkout. Which is fine if you like to DIY but there shouldn't be so little cashiers that you turn the customers into employees and shoppers at the same time. Some people go shopping for the experience of the human interaction they have buying their things, having someone else ring it up is part of the experiences. Stop cutting corners your customers are not happy with it trust me

Van D Peluche: Terrible terrible. Twice I have ordered online groceries and the first time I did not get it until an hour later and the second time I didn’t get it until a day later than the scheduled period. Absolutely awful. Plus no one in any department answers phone calls. And their produce is very poor quality. May as well not even have the grocery delivery service. Will not even notify about orders being held for the next day.

Harriet Saulsbury: Love shopping at Walmart, some of the eorker are rude ask them a question they always say its not my department and walk away. Another thing as many seniors and disable people shopping there on a daily basis you only have maybe 10 electric scooters for the entire store which is a super store but you have maybe only 2 scooters working. You also took away your seating you have in the lobby of the stores where are we supposed to sit and wait on rides and family members to finish shopping?

14. Walmart Supercenter

LEAVE AN OPINION
6250 reviews
Walmart Supercenter
Location
4.1
Prices
4
Product Quality
4
Establishment
4
Customer service
4

Address: 5929 Georgia Ave NW, Washington, DC 20011

Schedule: Open ⋅ Closes 11PM

Telephone: (202) 719-3770

Business type: Department store



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Walmart Supercenter: what do users think?


VIRGINIA Parker: Very well stocked and clean associate ready to help you. Only one problem not enough cash register open to get the people out. But that's the problem in every store.

Dennis Watts: Just not your average blue Walmart for people who don't live in DC this is really unusual to see a Walmart on a city block and the color is not blue and white, it's made out of brick with a black logo that's pretty unusual

Wesley Pace: The workers are great and helpful. The only gripe is I see a lot of people who are much older and not as mobile that need scooters, and there aren't many for them, so they are often waiting for them. And if they opened more registers it wouldn't be sp crowded.

Adam Stoddard: You know you're in a good part of town when shaving cream and car electronics are kept under lock and key. Got passed around between several employees and then a manager before somebody could procure a key for a case. Same thing happened with another case. Suffice to say I was unable to completely suppress my inner Karen...

Arielle M. (Mermaid): This is the best Walmart in DC. I actually drive out the way to go to this walmart. They even have a better food selection than Giant. For Easter I found 48 count of empty eggs for 1.98!! Which is amazing because I would of spent way more if I went anywhere else!

Terrencia Lester: I found everything I was looking for and a few extra items too. The staff was very friendly and helpful because I am in a wheelchair they offered to help me with items I couldn't reach.They had a variety of all kinds of foods and beverages. This will be my Walmart supercenter that I will be attending from now on keep up the great work and I will continue to be a valued customer.

Sarah West: A large mixed selection of items you can get any 3 for TEN DOLLARS. Selected high end new items are priced accordingly. Kids, mens, and womans apparel and shoes. If you have the knack for treasure hunting in thrift stores.....THIS PLACE IS FOR YOU. thrifty and unique pieces all year round

Matthew Unger: The employees were fantastic and would be 5 stars, but not being able to not use yet another app makes for a poor customer experience that part I would give a 1 star, but I don't want to hold what seems like a wonderful store to a corporate specific issue. I cannot say enough good things about the employees that helped me and even apologized for a company wide corporate issue.

Jennifer Bowling: No shopping carts. Waited a long time and eventually just went back down to the parking garage to get one myself. The shelves were very disorganized in some areas and a lot of out of stock products. And the lines were very long. The cart escalator was broken and both elevators had orange signs indicating they were not safe for use, but were still being used.

carolyn jackson: I love this store. My favorite associates work here. This store always have a lot of cashier's on duty. The store is as least fully stock.