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1. Urban Alarm
Address: 2323 Stewart Ave Suite B, Silver Spring, MD 20910
Schedule: Closed ⋅ Opens 9AM Thu
Telephone: (877) 678-7226
Business type: Security service
Web page: https://urbanalarm.com/
Near Urban Alarm:
- a 29 meters away appliance shops in: ABW Appliances Clearance Outlet
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Urban Alarm: what do users think?
William Macmillan: Customer service good competitive rates.
Ashley Alexander: Always answers, never disappoints
2. ADT Security Services
Address: 7399 Boston Blvd, Springfield, VA 22153
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (571) 389-8511
Business type: Security system supplier
Web page: https://www.adt.com/local/va/springfield
Near ADT Security Services:
- a 285 meters away carpet washing: Shiny Carpet Cleaning
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ADT Security Services: what do users think?
Shyann Filorimo: If you are getting ADT homeowners system, it's the best! They accidentally gave it to me when I'm a renter & it was the best! Then I moved & couldn't transfer it when they found out. So they gave me ADT Blue, HORRIBLE! Don't get it!! I can't even hear the sound it makes when opening the doors or windows, the sensors constantly fall off & doesn't make the house feel safe like the other one! So we don't use it! Now I'm stuck in a 3 year contract paying for something I don't use! We use Ring now! It's way better!! Think twice before getting service from ADT! Spend the money on Amazon for a Ring equipment!
Biniam Debabe: If any one thinking to buy any ADT service, I advice to think twice. Customer service is horrible, and cancelation of their product is almost impossible. Think twice before you get into any kind of contract with them. You will definitely regret it later.
Response: Hello. We're terribly sorry to learn of this unacceptable experience you're having with your service. Our team would be more than happy to look into this further with you. Please feel free to send us a copy of your review/concern, along with the telephone number and address where the service is located to AlwaysThere@adt.com. Thank you.
Chris Salvatore: So have been with ADT for some time. Had some issues with a cell module on our machine, and the only option was to upgrade (not a good experience) but after some discussion the team upgraded the device with no change in cost etc. Was a challenging time for a couple of months - however their service recovery was great in the end with minimal back and forth. Thank you. Also their technicians are very professional/ polite and skilled - huge props to them.
Response: Thank you for the positive feedback and for being a part of the ADT family.
SY Berdux: Over the past 35/36 years that we have had ADT securing our home. We have found them to be extremely responsive. All of their technicians have been polite, competent and very professional and knowledgeable on the systems installed. We have had very few calls for assistance since we had the systems installed.
Kevin Guzman: I decided to get ADT as an insurance that my family would be safe. I have upgrade twice within almost 2 years of having their service. I’ve experienced almost 3 different occasions of something happening and our system not capturing or detecting when something is happening. When ever I call to explain what has happened, their answer is to spend more money. I shouldn’t have to invest more when it was suppose to do it’s job the first time. Overall, my experience with ADT has left me questioning my safety and the safety of my family.
Jasmine Gray: Tried to cancel my BASIC service and they gave me such a hard time! The customer service reps are very unprofessional! They insulted my Vivint rep the whole time while I was on the phone trying to cancel my service...even used profane language! I called a few weeks later to check on the status of my cancellation, and ADT NEVER SUBMITTED A REQUEST TO CANCEL MY SERVICES. They are aware that the other company was paying off my services with them and purposely did not submit the cancel request because they were upset that I was leaving. I highly advise anyone seeking to do business with ADT, to run as fast as possible away from this terrible company.
Response: Hello Jasmine- We do apologize to learn of this trouble with your cancellation and would like to review your experience contacting ADT further! Please email our team directly at alwaysthere@adt.com along with the full address in which the services are located and a reference to your review, so we may help you. ~ Thank you
Susan West: Very pleasant, professional and educated technician. He arrived on time and explained the process that was to take place on my install. He answered all of my questions and made sure I was satisfied with the product before leaving. Even though I had a bit of a rough start trying to reach them via the telephone I would recommend the services of ADT.
a clarke: If you are in need of a security system, I highly recommend contacting the ADT Security Service Office near you. The technician, Jarrett was a true professional, very efficient, arrived within the allotted time, and provided exceptional customer service. Great job!
Response: Hello. Thank you for the 5 Star Review. We are happy to hear Jarrett took care of you.
Alex Cohen: Horrible experience. I booked an appointment to upgrade my smoke detectors to detect carbon monoxide as well, and was told they would waive most of the fees so it would cost $10. When the technician arrived, they said they couldn't replace my smoke detectors and they'd have to install new CO detectors, costing me over $100. I feel lied to and want to switch to another company that won't pull a bait and switch on me.
Response: Alex- We're so terribly sorry to learn of this experience you've had as a member of the ADT family! We would love to address these issues with you further. If you could please email our team directly at Alwaysthere@adt.com with the full address in which the services are located and the account details along with your post for further assistance.
Cw Magna: The Service Technician BEN was very Professional and Answered many of my Questions. He was the best person I have had contact with that works for ADT. Very Polite, Helpful and Knowledgeable.
Response: Thank you for choosing ADT, CW! 💙
3. Security Camera Installation
Address: 4345 Raleigh Ave #304, Alexandria, VA 22304
Schedule: Closes soon ⋅ 7PM ⋅ Opens 7AM Thu
Telephone: (240) 899-6460
Business type: Security system installer
Web page: https://installationcamera.com/
Near Security Camera Installation:
- a 267 meters away car roof upholstery: Advance Auto Parts
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Security Camera Installation: what do users think?
Peter Stack: Stevan did a great job at our building, he was knowledgeable and thorough. Went as far as replacing the camera he had initially installed for us when the angle of vision was not as wide as the camera that had broke down previously. Even though it took longer to complete the job due to this, I appreciated his follow through and would hire him again in a heartbeat.
Response: Thank you so much for sharing your experience. We’re here for you anytime.
Karan Sood: TOP NOTCH!! Stevan from iFixThat did a phenomenal job laying Ethernet cable across my house for wired internet. He was responsive in his communications, managed my expectations well to get all gear we needed ahead of the installation, worked with me on the optimal installation and super efficient in his work. He finished what I think was a complex installation in a few hours. All wired drops were clean. I also added a couple of drops last minute in a few additional rooms which he happily accommodated. It’s been a week and all wired points are blazing super fast Internet. Cannot recommend Stevan enough for any network work you want to get done.
Response: Thank you for your endorsement Karan.
Darius Oliver: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueStevan was very professional, and outstanding with installing our 4 nest iq outdoor cameras, and our nest hello doorbell. Excellent customer service, very thorough with explaining anything that we asked. I highly recommend him!
Response: Thank you for your patronage Darius, and thank you for choosing us.
Jovan Vidulovic: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueCalled for security cameras and at the and had cameras and speakers all throughout the house. Loved the quality, quickness and professionalism. My wife and I also got 3 estimates from two other companies and this one was the best by far! I am definitely a raving fun and already referred him to a friend of mine.
Response: Hi Jovan, thank you for recommending us. We look forward to working with you again in the future.
Milenko Kremic: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueI couldn’t ask for more respected my property!!Made sure everything was okey, also give me play by play of what he was doing!! Very professional knowledgeable and courteous! Highly recommend him to others and will definitely be using him again!!
Response: Thank you very much Milenko. It was a pleasure to work with you.
Marquita Wilson: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueVery knowledgeable, professional, timely and responsive. They were thorough, quick and provided quality work. I am a happy customer and would highly recommend this company!
Response: Thank you very much for your review!
Wireless Rxx: Quality work done at an affordable price. My cameras have been running great for months now.
Response: Thank you so much for your great review!
Phyllis Johnson: Positive: Professionalism, Quality, Responsiveness, ValueHe was thorough, professional and pleasnat to work with....will definitely use him again as well as recommend to others
Response: Thank you Phyllis, we're always at your disposal.
Milan Cukalovic: Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueThey did an amazing job!! Very professional, good quality and good work!! Overall highly recommended!!
Response: We are glad you’re happy with our services, thank you very much for the great review.
4. ADS Security
Address: 2016 W 5th St, Washington, NC 27889
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (252) 975-2869
Business type: Security system supplier
Near ADS Security:
- a 1,056 meters away bearing stores: Intercoastal Bearing
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ADS Security: what do users think?
Kelly Horne: Bob did an amazing job trouble shooting our system and upgrading it. He was very professional and completed the work in a timely manner. Thank you ADS for your excellent customer service and always being able to talk to a person when we call.
Response: Kelly, Thank you for your review!
Curt Ihle: I messed up the security system while replacing a door. I needed to replace a damaged part. ADS had came to my rescue promptly with a great technician and the part. Problem solved.
Response: Curt, Thank you for your review and feedback. We appreciate your business!
BH Office: Positive: ResponsivenessI absolutely love the Beaufort County response team! They heard my need & were VERY quick to have someone come out. I’ve never had anything but good results from them. The technician was very personable & I felt like I had known him a long time.
Response: BH Office, thank you for your review and feedback! We appreciate your business!
Jackie Respass: I give ADS five stars. Very professional. Makes sure you have all your questions answered. Work completely in a timely manner.
Response: Jackie, Thank you for your review! We appreciate your business!
vickie dowell: Bobby got the call that our store system was making a crazy noise, he called and tried to walk me through some solutions, they didn't work so he made the trip to the store, after hours and took roughly three hours to get us taken care of, special circumstances with our store made it necessary to be done that day. He told me each step what he was doing and refused to leave until the job was done, he didn't get home until roughly 1130 pm. He was professional and polite the whole time and answered a million questions. The company took care to make sure we where fixed and secured that same day and we are so appreciative
Response: Vicky, Thank you for your review! I am glad we were able to get your issue resolved in a timely manner!
Paula Stephenson: Very efficient. Quick & painless. Thumbs up!--Washington Civic Center manager
Response: We appreciate the review, Paula!
Colleen Sullivan Williams: Positive: Professionalism, Quality, Responsiveness, ValueWe worked with both Steve and Bob and they were both extremely knowledgeable and helpful. Professional, courteous and efficient. We sre happy with SBS snd would highly recommend them!
Response: Colleen, Thank you for your review and feedback! We appreciate your business.
juliem: Absolutely the BEST SERVICE from the sales to the installation. Many ThanksJulie
Response: Juliem, Thank you for your review and feedback!
Henry Peel: ADS of Washington, NC is an excellent company. From the first call through the install every person with whom I've interacted has been great. They are very responsive, accommodating, and personable. All appointments were kept on time, communication is excellent, and their prices are reasonable and their expertise impressive. I recommend without hesitation.
Response: Thanks so much Henry for the 5-stars! Your feedback really means a lot to our team and we're happy to know that Bob provided excellent customer service.
Amy Woolard: ADS security was top notch. From my sales rep Stephen who was so professional in explaining what I needed for my home and the options available. Bob Burgess was the technician that came to my home and installed the security system and then Stacy Baker who was influential in telling me about ADS and supporting me in referring me to this great company. I am very happy with this choice for my home.
Response: Amy, we greatly appreciate your feedback and we are glad to here Stephen, Bob and Stacy were able to satisfy your security needs!
5. Walmart Supercenter
Address: 310 Riggs Rd NE, Washington, DC 20011
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 756-4418
Business type: Department store
Near Walmart Supercenter:
- a 23 meters away gardening center: Walmart Garden Center
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Walmart Supercenter: what do users think?
Jessica Boada: Good prices but it needs better employees that really like to help . Today is 1/28/22 l was at walmart 2 days ago the skate boards were price 18.98. So today i go buy the skate the price is the same i get to ✔ out the guy goes the price is 29.98 im like no they are wrong so i asked him to fix honor the price he said he can not do it the manager comes show me a picture if you want the item i go take the pic waited in line again another cahier tried to help but the first cashier said no I have the transaction on hold. So i kept on waiting them it was only one person behind me and he said i cannot do it go to customer services. I go he said to customer i have a big line i was like really. Ok finally thay send me back to the manager and she did not ask for the pic or anything and charged me 29.98. But before this she said to the customer service do not come with that. Anyway she was not even wearing the mask properly she had it on her neck. I end up returning the item and got the price at customer service with a DIFFERENT cashier after 3 different lines. Pooooooooooor customer service specialty from the manager
Kev- keepingitreal: This Walmart Supercenter offers a wide variety of fresh fruits, vegetables and other optional food and items to choose from. Staff was friendly and helpful. This location offers a free underground parking garage.
Nsoseh Quistoran: I went there to pick some stuff for myself. Good prizing and amazing products. Recommended to go shopping 🛒🛒
Will Kidd: I'm from Michigan this is my first time being to a Walmart set up like this and it was great basement parking and the crazy thing the escalator for your shopping cart that's wow 😲
Brittany Jeffries: It's crowded, there are never enough lines, and the place is heavily disorganized. But when you need stuff late night, it's nice to have around. I shop around 8-10pm with fewer issues. No access to customer service, but the customer service is iffy at best during the day anyway. Excellent craft and party sections.
K A: Easy, convenient and affordable shopping. I really enjoyed shopping at this particular Walmart location. It’s big, organized and well stocked. They have different sections such as the pharmacy, bike shop, auto care, money center, entertainment and household items section to mention a few. Express Self Checkout✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheelchair Accessible Parking 🅿️ Adequate Parking Space ✅ Shopping Cart Conveyor ✅ 🚻Restroom ♿️Wheelchair Accessible Restroom
taqueya spriggs: I experienced very poor customer service. My family and I shopped here for the first time a week ago and the cashier who rung the father of my children's items began yelling at him because he realized after placing his items on the belt that he forgot to pick up an item that he needed in the aisle. Thereafter, the cashier began shouting for him to return to the checkout counter to complete his transaction because the store was closing soon. I for one don't have a problem with store personnel explaining to me that I am unable to go back to the aisles to select additional items to purchase because closing time is vastly approaching, but it's how you talk to people. Not to mention store security personnel tried to intimate myself and the father of my children in front of them as if he wanted to arrest us. He also became antagonizing by ordering another patron nearby to pull out his phone to video record him throwing me out of the store when I had no involvement with the incident that transpired between the cashier and my significant other. I will never shop at this location again and retail workers should be mindful of their tone and demeanor with customers because my significant other was not being confrontational, disorderly, or destroying property after being publicly humiliated in front of everyone in the store for no apparent reason. This kind of behavior is shameful and despicable and I was mortified. I am a regular shopper of Walmart corporations and I spent a lot money that day and do not deserve to be treated like a common criminal. With everything going on in the world and due to poor customer service and lack of respect for others, I think retailers should convert their services over to online shopping. This way customers can still reap the benefits of shopping without the having to potentially endure poor customer service. In the future Amazon will get all of my business.
Keshia Wideman: The absolute worst customer service ever. The store manager Patrick is non responsive to the lack of professionalism and ethics of the staff concerning, customers concerns/complaints. They are definitely a representation of his leadership and it shows. He doesn’t follow up on cooperates complaints, and the store is not organized properly at times. They don’t honor price misplaced items, and the cashiers are sarcastic, and rude at times. Crystal has been there awhile and can be rude and dismissive. I had to address her , and others about their rude, unethical behavior.
Michael Perez: If Purgatory exists, this Walmart will be a level. The place was clean and had an organization known to them. Not like any I've ever visited (and I've had the pleasure...to visit more than a few) but I'm sure when you've done your penance of shopping here a few times you get used to it. What really sets this store apart from the others is the stylistic hell that is the checkout process. 7 lanes with at least 9 patrons each. Cashiers that appear to be participating in a slow-down strike (and if they are, my hat's off to them and their cause). And at least 3 arguments between customers that verged on World Star territory. I will say that the curbside personnel were a little more engaged in their work.
Meghan Elizabeth: Grey hair lady at self checkout needs to find a different job or just retire. There is no reason an employee, especially one of her age, should be treating customers so poorly and getting a major attitude at anyone who is just trying to find a register that is working. If machines need fixed they need to kindly tell people to wait. Not be rude, make a scene and glare at everyone who is waiting to checkout. Who lets these kind of people work here???? Please consider getting some kind employees for self checkout. 04/25/22 6:00 pm
6. Walmart Supercenter
Address: 5929 Georgia Ave NW, Washington, DC 20011
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 719-3770
Business type: Department store
Near Walmart Supercenter:
- a 0 meters away gardening center: Walmart Garden Center
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Walmart Supercenter: what do users think?
VIRGINIA Parker: Very well stocked and clean associate ready to help you. Only one problem not enough cash register open to get the people out. But that's the problem in every store.
Dennis Watts: Just not your average blue Walmart for people who don't live in DC this is really unusual to see a Walmart on a city block and the color is not blue and white, it's made out of brick with a black logo that's pretty unusual
Wesley Pace: The workers are great and helpful. The only gripe is I see a lot of people who are much older and not as mobile that need scooters, and there aren't many for them, so they are often waiting for them. And if they opened more registers it wouldn't be sp crowded.
Adam Stoddard: You know you're in a good part of town when shaving cream and car electronics are kept under lock and key. Got passed around between several employees and then a manager before somebody could procure a key for a case. Same thing happened with another case. Suffice to say I was unable to completely suppress my inner Karen...
Arielle M. (Mermaid): This is the best Walmart in DC. I actually drive out the way to go to this walmart. They even have a better food selection than Giant. For Easter I found 48 count of empty eggs for 1.98!! Which is amazing because I would of spent way more if I went anywhere else!
Terrencia Lester: I found everything I was looking for and a few extra items too. The staff was very friendly and helpful because I am in a wheelchair they offered to help me with items I couldn't reach.They had a variety of all kinds of foods and beverages. This will be my Walmart supercenter that I will be attending from now on keep up the great work and I will continue to be a valued customer.
Sarah West: A large mixed selection of items you can get any 3 for TEN DOLLARS. Selected high end new items are priced accordingly. Kids, mens, and womans apparel and shoes. If you have the knack for treasure hunting in thrift stores.....THIS PLACE IS FOR YOU. thrifty and unique pieces all year round
Matthew Unger: The employees were fantastic and would be 5 stars, but not being able to not use yet another app makes for a poor customer experience that part I would give a 1 star, but I don't want to hold what seems like a wonderful store to a corporate specific issue. I cannot say enough good things about the employees that helped me and even apologized for a company wide corporate issue.
Jennifer Bowling: No shopping carts. Waited a long time and eventually just went back down to the parking garage to get one myself. The shelves were very disorganized in some areas and a lot of out of stock products. And the lines were very long. The cart escalator was broken and both elevators had orange signs indicating they were not safe for use, but were still being used.
carolyn jackson: I love this store. My favorite associates work here. This store always have a lot of cashier's on duty. The store is as least fully stock.
7. Walmart Supercenter
Address: 99 H St NW, Washington, DC 20001
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 719-2110
Business type: Department store
Near Walmart Supercenter:
- a 3 meters away gardening center: Walmart Garden Center
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Walmart Supercenter: what do users think?
Kev- keepingitreal: This Walmart offers Capital City Mambo Sauce, Fruits, Vegetables, Seafood, Poultry, Dairy and all sorts of Household Items. This Walmart needs to improve its Elevator services, only two out three of the elevators are working, it would be nice if they removed one of the elevator and replace it with stairs that lead customers from the parking garage to the street level and to Walmart store level for easy access. The current stairs only give customer access from the street level to Walmart store and no access to the parking garage. This Walmart includes a Pharmacy and free two hours of parking in the parking garage. This store has shopping carts available in the store and in the garage areas.
Mirka Mendez: It's Walmart, there are no grocery stores nearby (that I know) so it's an option. Smaller than the usual supercenter, very small produce section. There was an approximately 10 min wait at every registers when I visited.
PaulDavid Morado: Not exactly the best side of town. It is Walmart so all things that go with Walmart come along with this place. It's not close to any Metro station so be prepared for a walk is it on the other side of Chinatown. Excellent place for fruits and vegetables in all things grocery but be prepared also to bring your own bags as there seems to be carts missing
Aminah Imani: Its conveniently located but not the best Walmart to be in. The customers were loud and the security with large bullet proof vests doesn’t make it a welcoming vibe. Grab your products and head out quick. They do validate parking and leave patience for the slow running elevators. The employees were helpful and efficient. This location isn’t my preference but it gets the job done when in dire need.
Sassy Sauce: Mixed experience with this store. It’s a good location and there is parking available in the underground garage. First 2 hours are free. The store has items locked in a case that I couldn’t understand. For example, women’s underwear and some personal hygiene items. Also, the store wasn’t too crowded while I was there and the associate I asked to help me gave me clear directions as to what aisle the product I needed would on. The parts of the store I visited were clean and the overall shopping experience was ok. No major complaints. Just strange observations about profits being locked behind glass.
C. Zed: Well it exists, that I appreciate. I’ll continue to shop here. The cashiers scan items more than once, has already happened twice for me. The store is small and often too messy. The aisles are narrow, and the carts are way too big for the store. Many items are locked behind cases. Could be a better experience, especially for the closest location to the US Capitol.
Henok Garedew (Henny breezy): There is always problems in this specific Walmart all the timeI don’t recommend it
Virginia S: Need more employees/cashiers working. These stores rely too heavily on self checkout. Which is fine if you like to DIY but there shouldn't be so little cashiers that you turn the customers into employees and shoppers at the same time. Some people go shopping for the experience of the human interaction they have buying their things, having someone else ring it up is part of the experiences. Stop cutting corners your customers are not happy with it trust me
Van D Peluche: Terrible terrible. Twice I have ordered online groceries and the first time I did not get it until an hour later and the second time I didn’t get it until a day later than the scheduled period. Absolutely awful. Plus no one in any department answers phone calls. And their produce is very poor quality. May as well not even have the grocery delivery service. Will not even notify about orders being held for the next day.
Harriet Saulsbury: Love shopping at Walmart, some of the eorker are rude ask them a question they always say its not my department and walk away. Another thing as many seniors and disable people shopping there on a daily basis you only have maybe 10 electric scooters for the entire store which is a super store but you have maybe only 2 scooters working. You also took away your seating you have in the lobby of the stores where are we supposed to sit and wait on rides and family members to finish shopping?
8. Lowe's Home Improvement
Address: 2438 Market St NE, Washington, DC 20018
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 378-2500
Business type: Home improvement store
Near Lowe's Home Improvement:
- a 15 meters away gardening center: Lowe's Garden Center
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Lowe's Home Improvement: what do users think?
Sassy Sauce: Great discounts on Christmas items as part of the holiday sale. I picked up Christmas stockings for under $5.00. There were fire pits on clearance as well. I like this location and they generally have the items I’m in need of for repairs or decorations, etc. The staff is very helpful as well.
Stuart Miles-McLean: I don't like all the self check out lines which are killing jobs. They did have things I was looking for in the wild bird and critter section, but it appears they need more employees -- all over the store -- to keep the inventory organized and properly shelved and labeled. The employees I did encounter were very helpful and friendly; it just looked like they need more of them.
Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.
Jessica Fullington: Today I went to the garden center for some outside plants. Yolanda was so very helpful! She was able to answer my questions, she even went and got me a cart so that it was easier for me to get the items I purchased to my car. It is so refreshing to have people who are pleasant and helpful at their jobs I will definitely come back to this location to get all the plants I need this spring! Marla was very helpful as well along with the young man who answered some of my questions about my plans. All around a wonderful experience!
goklt: Lots of materials here. Check out was fast. However good luck asking for assistance. Lots of associates are walking around but not helping customers. I tracked an employee down for assistance in moving materials from a high shelf to store level in the door section. He called two times for assistance to my aisle but no one came and he advised going to customer service. They called and still no help. Had to track somone down in a different department altogether. Crazy.
Chase Johnson: The employees here are courteous. But the wood cutting service they claim to offer is not available when needed. The store should just be candid that wood cutting won’t be available (or at the very least won’t be available at any specific time). I am a local DIYer (not a contractor). Before I bought wood I asked about cutting and was told it was no problem—buy it and then request a cut. I did. I was then told the lumber associate wasn’t available for an hour. I couldn’t get the wood (a single sheet of plywood I needed to cut in half) into my car, so I waited. After an hour, there was still no lumber associate, so the wood was never cut.
N R: Terrible customer service. Returning an item took 3 months of repeated calls to schedule a pickup and even when Lowe's had the item back multiple calls were needed to secure the refund. Such a hassle, so worth avoiding! The third party delivery service that they use doesn't turn up in the agreed time slots so it's very easy to miss them and then get stuck in the web of calls that are required to reschedule.
Annie Signorelli: I ordered a dishwasher with professional installation and the process from start to finish was completely nontransparent and unprofessional. The installation had to be rescheduled because the dishwasher wasn’t pulled down for pick up in time, and then when it was installed it was the incorrect dishwasher — not even the right brand. After several hours on the phone with the Lowes installation line, including being told multiple times that they couldn’t advance the process because they couldn’t get in touch with anyone at their own Lowes store, I called the store directly and was able to sort it out and get the installation rescheduled. A Lowes associate later told me that they don’t have the “luxury” of waiting on hold with the store which is what I had to do in order to ensure my order was completed. Finally the correct dishwasher was installed on the third attempt and I was told I could contact the installation line again to discuss compensation for the inconvenience. Again it took multiple attempts to even get an update on where my case stood, despite being told every time that I should expect a call back “by end of business” every day I called. When I finally got offered compensation it was for less than half of the amount I requested (I requested the installation service be refunded seeing as it took 3 attempts and I was the one having to set everything up because Lowes did not follow through). While I am satisfied with the product I am in disbelief at how difficult and unprofessional the process was with Lowes. I do not recommend purchasing appliances from installation from this store or using the Lowes installation services.
Conchita Coney: Excellent but one of the employees didn't know what he was talking about whereas getting parts for a 2019 torro self-repellent lawn mower. He told my husband and I to go to store name Grainger on MD 202 they are either closed or permanently shut down.
Elizabeth Ramming: Assistance was top notch!! The gentlemen working there were very polite and helped me a lot with specific questions. HOWEVER-- However, I needed lumber, a 1X6 piece. What they had in stock was WET. But oh! I found 2 dry pieces at the bottom. But alas, don't be happy for me. Those pieces were warped in both directions - both along the length and width. That's it. So, shut up and buy it, or fight DC traffic to go someplace else. Both of those options were the absolute WORST. Why was the wood wet amd warped?? ... Duhhh. How utterly stupid.
9. Target
Address: 3100 14th St NW Ste 201, Washington, DC 20010
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 777-3773
Business type: Department store
Near Target:
- a 3 meters away perfumeries: Perfumania
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Target: what do users think?
Chaturbhuj bhojwani: Very nice and clean store parking available in the basement, Only problem always low on the food inventor and produce and grocery.
Cliodhna MacFadden: We purchased the Element 65” TV, and after 3 days the backlight broke. We tried everything to fix it. Without a box or receipt in hand, we brought it back to see what may be possible to do. Associates TK, Nicole S, and Anton were able to use the debit card used to purchase to look up my receipt to get our return sorted. We so appreciate them going truly above and beyond to show us their compassion and excellent customer service.
Jasmine Thomas: Mobile Tech Has A Rude Raspy Voice Lady Working There. Ms.Kathy Is Extremely Unprofessional & Doesn’t Know What She Is Talking About. She Lied & Told Me That An AT&T Phone Was Unlocked. The Phone Wasn’t Unlocked & I Was Trapped In A Contract. I Explained To Her That I Wanted A Unlocked Phone & She Insisted On Telling Me The Phone I Bought Full Price Was Unlocked, Yet I’m Getting Stuff In My Email Saying I Have A Contract That I Have To Pay Off My Phone. Her Attitude Is Stank & She Never Has Her Mask Up On Her Face. Columbia Heights Target Do Better, Her and Her Unprofessional Ways Are Bringing Your Company Down Tremendously. I Will Be Reaching Out To Corporate!
Shayna Deverman: Dirty, unorganized, extremely low stock on everything. Items thrown everywhere, picked over. Shoe isle was a disgrace. Nice they have an “Ulta”, but very limited items. Took me several minutes to figure out where body wash was. Haircare, travel, makeup is all grouped together in the front/middle-like typical but body wash/deodorant was clear on the end of the store. Terrible flow. All that looking and they had very limited washes! Men’s selection had more to choose from. Went in there with a very basic list and got one thing on it… my nearest Walgreens was more helpful…disappointing since I love me a Target trip. I won’t be back to this one.
Kaila Gilbert: Good store, could benefit from more helpful signage 😂 idk throw a digital map on the wall or something. but even though I got vertigo/whiplash/confused trying to find a suitcase (they're on the 2nd floor in the wayback) no complaints and the people are good. Most people do self checkout bc line passes fast, so don't be intimidated if it's long. Idk choose your adventure. Shoe section looks a litttle crazy in the afternoons, but that's consistent with the behaviors/type of people who live here lmao. Moving too fast, not putting stuff back, lowkey entitled ahaha
Adah Deveaux: This review is for the starbucks within target. My drinks were great but a little of a wait. The actual target was customary.
Thomas Nali: NO PARKING VALIDATION Poor inventory. This is on a regular old Monday. I asked for the product I was looking for, they checked in the back, and said it was too hard to get to and another employee would work on it, but they don’t know how long it will be. This was at almost noon. Look at how few dairy products are on the shelf. Staff continued to prove unhelpful. I asked four different employees where a type of product was and they each told me to find someone who worked in that dept. OR they just told me they “probably don’t have it” WITHOUT even looking or bothering to find where it should be!! They tried to walk off but I said I am not satisfied until we find the shelf where it should be, and I’ve been looking for fifteen minutes. Took all of that to get some help finding one little thing.
Ted Socha: Ever since this Target added self-checkout, they've relied solely on it. At most, they open only one regular checkout line if self-checkout gets long. Better off going to the CVS across the street. 10/7/19 update: this place either needs to solve their self-checkout problem or open up more than one regular cash register
Sade Wilson: I was shopping today at the Washington D.C target store and was purchasing gift for my family I found some nice things and for a really good price. I went to check out and the items were ringing up different from what the price was upstairs I explained to the cashier he called for a manager. The manager name tiffany came and refuse to change the price the for two of the items but change it for the other too items. I continue checking out because I didn’t want to wait to long after I was done checking out I went upstairs to take pictures to show the manger she still refuse and walk away.
Donna Walker: Buyers we aware the prices in Target are going up every week and its terrible and make sure you know the prices of your items because the shelf price and the register price can be different at times. Security was following me for no reason so I had t let him know you are following the wrong person. I catch more people stealing at Target and I do not work there. Also, some of the employees are so rude. I will be recording my conversations with the employees when I need to ask for help as proof of how rude some of them can be.
10. Target
Address: 1515 New York Ave NE, Washington, DC 20002
Schedule: Open ⋅ Closes 9PM
Telephone: (202) 914-2396
Business type: Department store
Near Target:
- a 49 meters away paint shops in: Monarch Paint & Design Centers- Benjamin Moore Paint
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Sassy Sauce: This store opened a couple years ago and it’s always nice and clean. The day I went after work the store must have just received a truck because there were boxes of product on most of the aisles. But this store is generally very clean and organized. This isn’t a normal sized target though, it’s definitely smaller and has more of a convenient store type feel. But all of the normal Target staples are still there. There is parking under the store and it’s accessible using the escalators or elevator. There is a Starbucks as well. It’s a great store to visit!
Amreen Shafiuddin: poorly managed target.. no one knew answers for anything. customer service was poor. stocking issues in all the aisles. boxes everywhere.. the food items especially bread section don’t have best before stickers on them. when questioned, they just saw each other faces. poorly managed.
Tracie: Pros: Near my home. New store. Available parking structure. Decent customer service. By decent i mean - I haven't had a negative experience with the customer but no one has gone above and beyond helping me. Cons: Generally feels empty. Yet every time I enter the store i notice staff are in the middle of restocking and have crates of things in the middle of the hallways blocking the pass way. This was even before covid so not sure whats going on (pictures shown from Dec 2021). Also, doesn't appear to be a parking attendant so anytime anyone lost their ticket, their is chaos trying to get out. Finally, prices seem a little higher than other targets, i get the sense that because its smaller things are limited and maybe marked up? Or maybe its just inflation and the whole food chain/ports being a hot mess.
Mysiki X Valentine: Whoa! Let me begin on a positive. There is a cashier (older Black woman) Joan, who is the most pleasant staff worker. However, the younger staff can often be found tucked away on phones, having side conversation and etc..so finding help is always difficult. In addition, the customer service could never be described as friendly. But it does not end there, this is one of the worst Target’s I’ve ever went shopping. The store shelves stay empty. I recently order Beats headphones online for pick-up, I was emailed saying my order was ready—but when I got to the store the manager cancelled my order, stating the item was not in the store. Long behold, I walked to the back and there sat 3) pairs of the same item I came to pick-up. Her attitude was out of this world, I couldn’t believe she worked in customer service. No matter what time of the day, the aisles have carts full of products yet to be put away. Makes the store seem chaotic and disorganized. If it’s a quick stop, I’d advise going elsewhere. Looking to do serious shopping, never stop here. To end on a positive the food section is normally well stocked and presented nicely.
Kareem Carter: Lets start by saying I am appreciative of having a Target in this area of DC. The parking facility is safe and well lit, the store was reasonably stocked and clean. My gripe is with the professionalism of the management and the completely ineffective way they run the checkout line. they funneled everyone through one line and when several customers skipped the single line and went straight to the register, they were allowed to do so.....causing frustration to the other customers in the line. This was brought to the lead employees attention and she sarcastically dismissed my frustration. They should really signage up on how the checkout line works!
Erin Truax: I have been to this Target a few times because it is the most convenient for me (and parking is easy) but I always leave feeling very frustrated. There are constantly boxes of inventory waiting to be unpacked that are blocking the aisles and many shelves are often missing product. I have shopped at different times and on different days, but this seems to be on ongoing issue for this location. If you’re able, I recommend a different location.
J Por: Went in for some quick toys for my nieces and nephew. Turned in to their Loss Prevention racially profiling my partner, and followed us around the store the entire time for 60 dollars worth of merchandise, part of which, we had to find an employee to get. We initially went in to make a return, and unfortunately had the idea to shop the last bit of our list. Workers letting people (guy in a blue hoodie was wearing a red shirt so possible employee?) walk around without a mask even though DC has a mandate, and the stores inventory is always in the way. Should have been more concerned following him to give him a mask instead of two people who were in your store less than 25 minutes. Overheard an employee talking about managers asking the team to get tested because of a potential positive employee. Overall, the worst experience I’ve had by far. I’ve been a consistent customer for three years, but no more. This location is best avoided. Trust me.
livingmytruth 2: Joan has the best customer service ever. I came in this location with my 98 year old grandma and she made my grandma feel sooo good and proud and she really has a positive attitude. Thank you for making my grandmother’s shopping experience so pleasant . I will actually make this my home store now because of her pleasant demeanor
Aaron Blackmon: Have you ever wondered what it would be like to go to a Walmart that is all red and has Target signs? Well wait no longer! This will fit the bill. The validated parking is a mess. The store is never stocked but simultaneously stocking everything at once and the lines are NEVER open. I only went there after learning my initial lesson months ago because it’s so close and I wanted to get a few things but even still it wasn’t worth it.
Chris Todd: The staff inside the store were friendly and helpful. However, the parking attendant was about as useless as a square wheel. I wanted to recharge my car. The sign in front of the chargers read "See attendant to activate". This dude was just sitting in his car. He refused to get up and wave whatever card he needed to wave to unlock the charging station. He didn't even acknowledge me other than saying "Uh". I tried activating the station with my SemaConnect app, but the station was locked out. I'm sure this Target is great, but I wouldn't come here in an EV because the dude who runs the chargers can't be bothered to get out of his car to do his job.
11. Target
Address: 3505 Connecticut Ave NW, Washington, DC 20008
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 892-3794
Business type: Department store
Near Target:
- a 5 meters away ice cream parlours in: Cold Stone Creamery
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Connor Black: My friend is a former employee at this establishment and I decided to post this on their behalf to protect their anonymity. First off, HR is prone to scheduling shifts at horrible times with little regard for the time you will have between shifts. Now this could be fixed if HR was more present and was available to talk about shift scheduling and issues that arise from how they do it. Secondly, the General Manager is very aggressive with their style of management. They often are talking down to people and attempting to single them out for ridicule or to give attitude to. They also have zero regard for a worker's wellbeing or health, instead putting the business before the people who have to make sacrifices for it. If you ever do call out and the GM answers, be prepared because she will try to gaslight you and talk you out of whatever your legitimate reason for not being able to come in is.
Portia Massado: I was a former employee there and the reason why I left was for a career choice and also because of the GM Jemima Canage. Jemima Canage is THE WORST GM to work for the company. Target is her LIFE and if your in school or have a second job PLEASE DO NOT APPLY. Control freak YES she is. Jemima will over work you and will not give gradititude in return unless your a male that work in her store. She talks very mean and nasty to associates like they are nothing to her. I even had an incident where she yelled and charged herself at me like I was a child. It made me very very upset and if another manager wasn’t present I would of lost my job for walking out due to Jemima poor management skills. I even had customers come in and complain about how rude and mean she is. She also like to try to undermind people like they lack common sense. She recently fired someone for no apparent reason at all. She forced that man to come to work sick after expressing that he wasn’t feeling well. And he called the ambulance for himself just to prove to Jemima that he was sick. And in the process of her firing one person she lost 8people from that store. Even her ASM left because of her, 3LPs, and 4 associates. And right before I started 6months ago the original associates that were there had already gave the new people the rundown of Jemima Canage and how much they hated her and how she acts towards her employees. She doesn’t onow how to humble herself or treat people with REPSECT. She demands it then earning it or giving it back in return. And the nexr person she raises her voice at WILL NOT be as nice cause trust me I was VERY VERY ANGRY about it. Please get rid of that bad engery in that store. I feel sorry for all the people that are still there.
Kerry Delf: Small but fairly well provisioned food section, with both snack foods and some home groceries, heavy on the convenience foods. Prices are high but better than other stores in the area. Conveniently open until 11 p.m. on Saturdays, in an area where other stores close at 9 or 10, but it closes earlier on other days of the week. Free parking with store validation. Downside: Service was sparse and heavily dependent on self-service—there were no employees on the floor helping customers, and of three employees around the checkout counter, only one was operating a register, quite lackadaisically.
Peyton Doyle: Great small format Target in a really accessible part of Cleveland Park (and just steps from the Metro stop). Impressed with their selection of fresh foods. Nice home goods section too. Unique underground store. Really friendly employees! I will certainly be back.
Daniel: Right off the metro so it's convenient, not to mention, definitely bigger than you'd think. They took the investment of digging underground for the store (kind of like their NYC Tribeca location) and it definitely paid off. Validate parking when you leave since there's a lot attendant and a gate... no joke. Prices upscale for the location, but they had what I needed and would probably visit again.
Larry Gamble: I really enjoyed the atmosphere and the surroundings is a very beautiful place with a lot of awesome deals! it was a very nice experience for people are just super awesome everybody was all friendly and lot of excitement going on just keep it in the parking lot list fire I loved it
Lindsay Cooper: Purchased baby food online that was listed as in-stock. Received notifications that it was ready to pick-up. My husband went to pick it up and not only did they not have our order, they didn't have the product in stock. My husband then decided to purchase other items while he was there and was followed closely around the store by security so much that he had to ask the person to back off. I called Target HQ and they confirmed that the order was ready for pick up. I'll be going back to Amazon after this experience.
Chaturbhuj bhojwani: It is Very nice and very clean. It is small in size, but they've got everything from groceries to clothes and electronics. It is conveniently located near the red line Cleveland park metro station, and bus ( L1, L2) stop. when you walk in this location, it looks like you're at a duty-free shop at an airport. It is also a quick 5 minute walk from the zoo.
M P: Free parking but you MUST get your ticket validated in store. Great for quick Target run. You can always find helpful employees and if you don’t see what you are looking for ask and they’ll get it in stock. Great manager. Super clean store. Perfect location.
Sassi Whayz: Clean store, I love the floor separate.. x feels like a department store. Found a new favorite lady part cleaner
12. Costco Wholesale
Address: 2441 Market St NE, Washington, DC 20018
Schedule: Open ⋅ Closes 8:30PM
Telephone: (202) 269-8540
Business type: Warehouse store
Near Costco Wholesale:
- a 13 meters away hearing centers in: Costco Hearing Aid Center
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Sassy Sauce: Who doesn’t like Costco. It’s filled with stuff we really don’t need, but when we see it we justify why we want it and figure out the rest later. The tire center crew is very helpful and I have bought car batteries from here as well. The ease of rerun for items is really good and the process is very streamlined. I like the selection of items and it’s generally well staffed. I don’t have to wait too long in line before checking out. The gas prices are the best I’ve seen in the surrounding areas. It’s usually a win whenever we visit.
George Owino: Clean location, Friendly staff/employees Awesome prices 💰 🤑 💸💸💸 Lots of premium liquors/ wine ciroc, Hennessy, grey goose, tequila an etc🍾🍷🍸🍹🍺 Fresh produce apples, pears,peaches, onions, grapes, watermelon, lemon, oranges, strawberries, carrots, avocado, broccoli, cucumber🍇🍉🍊🍋🍏🍎🍑🍓 🥝🥑🥒🥦 🥔🥕🌽 🍍🍌🍋🍊 Go early...less lines...less people...less germs Lots of selections 🕢🕣 Plenty of parking🚘🚔🚖🏍🛵🏎🚐 Hot dinners ready for the table Awesome gas prices 🚘 💰 🤑 💸
Anthony Stewart: A bit crowded, but great just as every other Costco. If you haven’t been a member for a while, now is your time to go back! Things have only gotten better! Pretty easy to reach by public transport if one doesn’t plan to get much (and traveling by bus and metro forces one to be a bit more circumspect in one’s purchases). Will be returning monthly and already know where to find great holiday essentials. Hadn’t had Costco pizza in years, and it really hit the spot. It’s one of the few places in the country where a meal and a drink can still be had for under $3!
Oceanie De Silva: Love Costco and specially this DC one as it’s the only one that sells Liquor in the whole DMV area! We find some great items- coconut water from Sri Lanka, Dutch ovens for a great price! Hard Liquor and wines and beers etc amazing collection!! And great prices too! The Japanese whiskeys are a treat and also some fine wines from France and Spain! Also the service is great and efficient! Even though it’s always crowded you move fast!! Become a Member and come over to the DC one!
B. Lipkowitz: This is a great store for just about anything personal, business, and corporate. A courteous, efficient staff is ready, available to serve, offer samples, or assist along well stocked aisles of both the familiar and upscale. Libations, anyone? The A+ "adult beverage" section has an exceptional array of wines and spirits.
I SLAY ALL DAY TRAVEL The Solo Traveler: Its always a pleasure coming into this Costco to see the workers with great customer service. They are friendly and kind. The selections are wide and many. I really like this location and it’s close to home.
Jneen Pas: The lines were long but the cashier was polite. Then my reciept didn't print at the register and I had to wait an additional 20 mins for them to bring me a printed reciept from the back. Made my rating less.
Hannah Solomon: I'm just reviewing so they'll read this some day on beach too sandy water to wet. It's what you expect. At one point in my life I lived on the rotisserie chicken, miracle noodles, and bell peppers. 10/10. Return policy is clutch for trying out new stuff too.
Virginia Donnelly: I love this placeThe wine and alcohol in DC are the cheapest price around. Definitely has great bargains. You just have to have the space to store it or the mouths to eat some of the good items before they spoil.
Cynthia Smith: Some staff are rude, I believe that everyone needs to take the time and rate this store, I was one of those who instead of addressing the rudeness, i thought maybe some one else can address it but if we all think this way, then we are all going to get stuck with same rude people. I finally had enough, I addressed the problem. The store need to train staff on cultural sensitivity. Some cashiers bully customers, sad part too much hatred in this store. Hope the corporate sends people from headquarters and experience the hate maybe this store can turn for the better..the store have a good seafood manager. He listened to me while i was looking for a manager to address the bad treatment i received. Costco we want to be welcomed in your store
13. Target
Address: 7828 Georgia Ave NW, Washington, DC 20012
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 892-3822
Business type: Department store
Near Target:
- a 26 meters away whisky stores: Morris Miller Wines & Liquors
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Edward Holman: I’ve been coming here since August and they are rarely ever stocked, even when the website says items are in stock. Target needs to find a better way for the in-store inventory to better communicate with the website inventory and keep the shelves stocked. I don’t think it’s a individual store problem, rather a problem with Corporate. I will rate this Target 3 stars because of the floor associates. They are always nice and go above and beyond to help out. Kudos to them!
Yessenia C: This location is conveniently closer to my home than other targets however their product availability is limited. I believe this is an express version of Target. They have small electronics, clothing, market, and home sections. The health, beauty, personal hygiene section is pretty large. Once you know what they do and don't carry it's easier to know what you can purchase there. But it's always clean, good customer service.
MAC Cover: This review deals only with drive up services at Georgia Ave. and Eastern Ave. store in Washington, D.C. Due to a physical impairment another collects my pick up orders. I would not be writing this review if the incident happened once but several times is too much to handle. This location isn't set up for drive up because they constantly leave items out of your order but charge your card. Either Target has someone working drive up who can't read, see, or both. Recently, placed drive up order for paper towels and other items. Got notice from app order was ready which included the paper towels. When order arrived had all items except paper towels which was a huge disappointment. Okay called customer service to make them aware of the hiccup, paper towels were included in total order, charged to my card, but not with my other items. As usual, phone rang and rang but no answer. Finally, customer service answered next day. I explained about missing paper towels, gave order number and got no help. It was like talking to someone from outer space. Young lady said I had to prove I ordered the paper towels. I told her it was a drive up order, gave her my order number, and advised her that store could pull up my order as well. Got no where with customer service, asked to speak to manager, didn't happen, so stressed, had to hand phone to another to talk on my behalf. Still don't have paper towels I already paid for. Not only do they leave items off orders, they stuff a bunch of heavy items in one bag making it awkward to carry. Please check your bags before leaving this location and if you want to avoid a stressful drive up experience, shop Wheaton/Westfield mall location, much better. Target is still my go to store but not this particular location for drive up service.
Dimitri Ivanoff: It's about 1/3 in size of regular Target. Has a fresh produce & meats section, basic grocery items, cleaning supplies plus some clothing, beauty, electronics. Right now (April 2021) mostly serves on-line orders & curbside pickup. Parking is at the back of the store, but there's entrance from Georgia Avenue. Self service at this entrance almost empty while one at the back has waiting line. Pricewise it's inline with Giant, even some groceries could be cheaper.
Dorie Kane: This is a "mini Target" so keep in mind you can't expect it to have the inventory of the large stores. That said, I go there for essentials and typically find what I need (including hair care products which many have complained about). Staff - including security - are overall nice and helpful. Like another reviewer I did find they were unable to place an order for me - I needed a different size and wanted to apply the credit to an order. They have me a refund and I placed the order myself online. I guess there are some things smaller stores can't do but I do like this one for its convenience when it comes to basics.
Janice Temple: This Target Store is well-lit with wide aisles. I went there on a Sunday evening. Some of the shelves were empty from Saturday shoppers. I wanted to buy Figi Water but they were sold out. I am impressive by the organic selection of groceries. The parking was plentiful the day and time that I went.
SW: Neat small Target. However the security there is awful!!!! Everytime I’ve visited there is a security guard (man with National jersey) following me and whoever I visit the store with. I live in the area, so I frequent this store a lot. Mind you he is not clever with the following. He straight goes to whatever aisle I am in. This makes me not what to use this Target
Bryan Cortez: Don't understand the negative reviews? This is a smaller Target, of course you won't have everything you have at a regular Target - but it has all the essentials. Need milk? eggs? chicken? They have it. Need a spare shirt, or pair of pants? They have it. Need some airpods? Need a spare controller? Maybe you need shampoo, or medication? Target has it. They have all the essentials you need all in this store. Seriously, if you want to know if they have something before you come - use the Target app, it'll be your best friend on each Target Run. This store was definitely needed in the area! Prices are very fair, compared to other retailers nearby. Very clean, organized ---- and the best part are the employees - Very helpful!
Bre'Anna Scott: Pushy and profiling security... scolds children who's parents are in plain sight. Unprofessional and aggressive in their approach.
dontec H.: I was just in my neighborhood store to purchase Goodfellow t-shirts. My preferred size wasn't available. I went to guest relations for assistance. She called over a Manager for assistance. I asked if he knew when the t-shirts would be back in stock. He said the store didn't do the ordering. The company sends over inventory based on their sales, etc. . He said one pack would be sent over in L in a few days. I needed medium. I asked if the Store Manager was in store. He let me know the Clothing Manager was on duty. The clothing manager came over and I explained my need for a medium size. He went to check the shelf. He returned to let me know that the item wasn't on the shelf and is a high theft item. He then said he doesn't know when they'd be coming. He was talking to me very loudly to the point that other customers could hear our conversation. I asked him when the Store Manager would be returning. I let him know that he was speaking to me in an elevated tone and I was standing in front of him. He then said that he was the store manager. Target has employees that lie and render poor customer service to paying shoppers.
14. Macy's
Address: 1201 G St NW, Washington, DC 20005
Schedule: Open ⋅ Closes 9PM
Telephone: (202) 628-6661
Business type: Department store
Web page: https://l.macys.com/washington-dc
Near Macy's:
- a 10 meters away hat shops in: Finish Line
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Don Malnati: Nice store, The sales clerks are helpful, but there aren't very many of them. I knew that Macy's sold the perfume that my wife wanted, so I just dashed in, was directed to where I could find it, and purchased it along with a nice gift bag. They have a large variety of things, the gift bags were really inexpensive. A good shopping experience!
Muniba Khan: Stopped by from out of town since the weather ended up being a lot colder than expected. We were able to find some winter wear for a reasonable price, although I wish they had a wider selection of warm coats and some gloves for these cold fronts. Everyone that helped us was super great and friendly!
Charmaine Hurst: I'm from Philadelphia and the Macy's in Washington DC is much better looking inside! Brighter lights,the women's clothing layout displays of colors style,etc. That makes you want to be there and shop and look around. Brighter lights and the white painted walls helps to be a pleasant experience and welcoming. Clean lines and spaces makes it look larger. It is better looking than the Macy's in downtown Philadelphia where it is gloomy looking and old looking.It need a upgrade!
Kristen Ashworth: Had a lot of fun at Macy's while we were on vacation in DC! A perfect way to spend a rainy day on a girl's trip... or any time we needed a little retail therapy ;) . Their shoe and purse department is expansive and most of our purchases were marked down substantially. They even have a section for dogs - good quality dog toys for cheap prices! Dominee in the shoe department was extremely helpful and attentive for all the shoes we tried on - super fast getting sizes, kept us laughing, and went above and beyond to help us!
Michael Anderson: I enjoyed walking around the store window shopping for new items. They was a pretty good selection but thank goodness I wear a popular size or I would have purchased the whole store! I may go back to the Macy's near my home to do some wardrobe updating in the near future.
Jacqueline Francis: I went with my daughter to return a sport jacket and to look around for any new items. My daughter met her former coworker who was kind enough to assist with her return. The experience painless and without incident. After the return, we made our to the children department. My daughter wanted to see if there anything new out for babies 18-24 months. There were some times, but nothing much that caught her. My grandson did grab a footsie pajama and my daughter saw a cute pair of sneakers and a tee shirt. Very cute 😍! The checkout rep was very friendly, and he was the manager. Overall, a great experince🙏🙏🙏
Mike Sackie: It used to be a really good place to shop at but now the customer service just inst there and. Either is the clothes where did it all go? Hopefully one day it will come back 🙏 thanks for ever seeking new styles
C Meadows: Terrible customer service in their furniture department. The gentleman that "helped" me didn't seem to have a clue what he was doing. I asked him questions he couldn't answer so he said he would check with his supervisor and then call or text me the next day. He never did. When I came back to the store three days later he was rude to me about the situation. Shop online to avoid the poor customer service.
Susan Marich: Signs are tough to find. Feels like a fire hazard. Terrible service. Four clerks at the perfume counter just stood around talking and would not acknowledge I needed assistance. I looked for a clerk on several floors ( no one around) and the up escalators didnt work; 4th floor before I found a clerk who would help. The worst! I ended up leaving and spent my money elsewhere. Some people don't need a job I guess.
Cherisse Pais: This store is a disaster. None of the suitcases had prices on them, so I had to hunt down a cashier to find out how much one was, who was MASK-LESS the entire time, not to mention completely incompetent. She ended up charging me when all I wanted was a price check. And then she tried to talk me out of processing a refund, insisting that is was a good deal (it wasn’t). Absolutely not worth going here! It’s gone so far downhill.
15. Secom, LLC
Address: 10240 Old Columbia Rd Suite H, Columbia, MD 21046
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (301) 210-0022
Business type: Security system installer
Web page: https://www.secomllc.com/
Near Secom, LLC:
- a 815 meters away medicaid offices: Howard County Department of Social Services
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Kenneth Waldron: The team at Secom team is always willing to provide a full, cost friendly solution that is customizable to fit the unique needs of every office even across state lines. The staff is knowledgeable and fantastic to work with. They are a preferred vendor for my company.
Toni Haney: Secom demonstrates professionalism and great customer service. We never have to worry about their keen knowledge of their products and services. They have helped make our company more safe and secure. Thanks Secom!
Dan Hackett: I have worked with Mike and his staff for over a year and I can say they are a first class professional organization. Great people and easy to work with throughout the business process.
Eric Norris: Always prompt, efficient and effective management and service responses. Technicians are friendly, helpful, experienced and professional.
16. Delco Alarm Systems, LLC
Address: 5241 Birney Hwy, Aston, PA 19014
Schedule: Closed ⋅ Opens 8AM Thu
Telephone: (610) 459-0800
Business type: Security system supplier
Web page: http://www.delcoalarm.com/
Near Delco Alarm Systems, LLC:
- a 4,892 meters away alfa romeo dealers: Alfa Romeo of Wilmington Pike
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Delco Alarm Systems, LLC: what do users think?
Edward Deisher: Delco Alarm has been my security company of choice for the last 20+ years. They have monitored 3 of my homes so far. The owners and employees are very knowledgeable and professional. They are always on the cutting edge of the technology. I moved into a new home last year and Delco installed a state of the art system for me. I can control everything from an app on my phone. So easy to use. I would highly recommend them!
Response: Ed, Thank you for the great review! The team at Delco Alarms truly appreciates your trust and loyalty in us. As always we are here to help make your home a safe place to live.
mike gaffney: I have been using Delco Alarm for over 20 years both at work and for my personal properties. Always get prompt service. The crews are good at what they do. Clean and courteous to our staff at work and have no problem leaving them in my home when we aren't there. If you are looking for a good local alarm contractor I would highly recommend this company.
Response: Mike, thank you for the great review. It has been a pleasure working with you for so many years. Looking forward to many more.
Travis Norris: I have been with Delco Alarms for 20 years. I have used them for home and business as well as some of my business clients. This is a company that offers professional service, support and installations. Very knowledgeable, friendly and professional. I highly recommend using Delco Alarms for your alarm, fire, video camera and other physical security needs. Top notch!
Response: Travis, Thank you for the great review and for being a part of The Delco Alarm System family for almost 20 years. We look forward to providing you and your clients many more years of quality products and services.
Rick Megaro: I have been a customer of Delco Alarm Systems in Aston, PA for over 20 years. They have always given me excellent customer service and have been very attentive to my needs. Anytime I needed service or had a question, they responded professionally, promptly and fairly. I recommend this company highly! You will not be disappointed!
Response: Thanks Rick for the kind words, 5 star review and being a part of the Delco Alarm System family for so many years! We pride ourselves on providing excellent customer service and always being there when our clients need us! Thanks again for your continued loyalty!
rosemary moran: Working with Justin was easy and he was extremely responsive to my numerous questions. He is very prompt at responding to phone calls, emails, etc. The installation was easy and the installer was very concerned to make sure the areas I wanted the cameras to focus on were to my satisfaction. I would definitely recommend Delco Alarm to anyone. Thanks again Justin.
Response: Ms. Moran, Thank you for the wonderful review. We take pride in our sales and installation staff and we are pleased that they worked closely with your to ensure your installation was to your satisfaction.
Cathy DiLuigi: This company is the one you want to handle your security issues. RAM-T had Delco Alarm Systems install a surveillance system. They are extremely professional and very knowledgeable in their field. Price was good and service excellent. I would highly recommend them for your security needs.
Response: Cathy, Thank You for the review. The Delco Alarm System family takes pride in providing our customers with the best equipment and service at a price that is affordable. Please let me know if we can be of further assistants to you and Ram-T.
Carl Unger: I recently got an alarm installed after my home was broken into. Delco Alarm responded in no time and was over instantly to set it up for me. Justin, the sales associate/technician, was knowledgeable and professional. He set everything up and explained their monitoring system and phone app. Would highly recommend. A +
Response: Carl, Thank you for becoming part of the Delco Alarm Systems family, we value and thank you for your opinion and look forward to providing you with quality service. If you ever need anything in the future, or have any questions, please let us know.
Lyndsay Spaziani: My alarm system has worked great the past few years and all the technicians have been professional and friendly! The office staff, however, is very confused and probably needs further training. It is really hard to schedule an appointment. After about 8 back and forth phone calls I was told to stay home until I got a call 30 minutes before the technician came. They also kept calling the wrong phone number to contact me and gave the technician the wrong number. I stayed home all day and the technician finally came at 5pm. A window of time would’ve been appreciated, most days I don’t have a full day to stay in and wait. I do appreciate the work and demeanor of the technician.
Response: Ms. Varsaci, I am sorry for any confusion regarding your service call. I did some research and found that when your system was installed your father's phone number was used as the contact, since he set up the install. That number was put into our system as the contact. The other reason it took longer was that you were not a contracted customer of ours, so we needed to get a service contract signed prior to setting up the service call. Requesting service in the future should be a smoother process now that contracts are in place and correct phone numbers are recorded.
Chad Weldon: Have had an absolute frustrating time with this contractor for my small business.. From the estimating to install to service. Very long story to short, the work project consisted of installing a new fire alarm and security system in a 6,000 sq foot building. Estimating/Installation was done incorrectly and things were not checked over fully and problems starting coming up. Service crews came back out over and over and either didn't accept faults or couldn't find the issues. Each time they tried to send me bills that I declined and had to include their president on emails saying I paid thousands of dollars to have a working system and now almost 8 months later still has issues. As a small business owner I understand we are not perfect but man own up to what your a pro at and work your job like I'm going to feed you many new referrals...unfortunately I will now defer people from using Delco. I hate doing this but this was a rough go at it for me with these guys. **Joe(manager on their team) is the reason I gave them 2 instead of 1 stars. He at least has tried to help.
Irena K: Update : First year almoust finished, can't wait for second to be over to switch to a different company If you are looking for extra stress in your life - this is the right security company for you . On top of all , you do not protect customers privacy!
Response: Mrs. Bedrossian, We are sorry that you are not happy with your security system, however the problem is not the equipment we installed. As we told you and your husband, the problems are in the wiring that was installed years ago. We have been out on many occasions to fix faults and offer suggestions on the best way to fix existing problems. We have always been willing to make the needed repairs to your existing wiring, but have never gotten the approval to do so. As always we are here to service your system and make sure that is operating properly.
17. Frager's Hardware
Address: 1115 Pennsylvania Ave. SE, Washington, DC 20003
Schedule: Open ⋅ Closes 8PM
Telephone: (202) 543-6157
Business type: Hardware store
Near Frager's Hardware:
- a 18 meters away event catering: Well Dunn
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Frager's Hardware: what do users think?
Fred Gamble Jr: I bought the XL Big Green Egg display model and was handled by Hannah who was so nice and courteous to me! She not only handled my transaction with a smile, but ensured that my delivery would be seamless. Kyle and Mateo came to my home and were two of the nicest delivery professionals I ever encountered. Its so nice to have a local hardware store which I can trust and do business. Frager's Ace Hardware has earned my business and they will earn yours too.
Response: What a wonderful review Fred! Thank you for trusting us with your purchase. So glad to hear such wonderful things about our employees- we'll be share these comments along to our team. Happy holidays to you!
Audrey Lester: Blind Customer: I increased shopping here during pandemic, as it’s in my community. On nearly all visits, I’m greeted at front door by a very knowledgeable staff member. I love how they know where every item is specifically located - like really! Upon entry, you’re on main isle. To your left are short isles leading to registers. Staff always escort me through store or to elevator where I’m met by another team member on lower level. Ayesha, General Manager, allows items to be opened for me when possible so I can feel item. I especially love their text message lime where consumers can ask questions before visiting store. Great Team!
Response: It's so great to hear from you Audrey, thank you for taking the time to share your experience. We're so glad our staff provide exceptional customer service that makes shopping a pleasure. Thank you for being a customer- we look forward to your next visit!
Amy Chiou: The people here are so nice and helpful. They always know where to find things in the store. It's a classic hardware store with the added bonus of fun and quirky household goods and gifts.
Response: We love quirk! Thanks for shopping with us over the big boxes, we are glad to have customers like you who shop and support local.
Michael uthe: The store with more. Walked in and thought was small. But as I got farther in it opened up to huge room with a downstairs and outdoor garden section. Truly awesome and amazing staff.
Response: Hi Michael! Thanks so much for the kind words and for shopping local! We love that you had such a great experience! Our team looks forward to seeing you again in the near future.
Hope Greenleaf: Great shop with a large selection of plants, gifts, household items, and hardware. Friendly helpful staff!
Response: Thanks for choosing Frager's Ace Hardware and for leaving such a great review, Hope! It's good to know that we were able to provide you with a great selection and the highest level of service. We look forward to your next visit!
Stephanie Sneary: Very friendly and knowledgeable staff. The store often carries products you can’t find at larger stores— for instance I recently had need for a shorter length of 14/2 electrical wire that I found here.
Response: We love to hear that we can outsource our competition! Thanks for shopping and supporting Frager's.
koura Gibson: Disappointed to be rudely treated for “walking into store” before opening. The door was wide opened and I entered only to be charged aggressively by the 3 attending employees, shouting for me to exit. I had to calm them down of their excitement to reprimand me for entering the store. There was no indication that the store was not opened. No hours were posted ether. Then the older guy rudely and aggressively closed the door as I exited. He then snarkly stated “I guess!” When informing him that 8:00 was in 14 minutes. It was really disappointing to have to endure such rudeness in the morning.
Al Boyd: Customer service, was excellent. But I didn't appreciate being mistaken for a thief. I had the receipt was in my bag. I am a retired police officer, I don't need too steal anything from anyone.
Response: Thanks for taking the time to leave a review. We hope you'll shop local with us again soon!
Kristin Roesch: William was so helpful in matching a specific furniture screw I needed for a Murphy bed. He answered all of my novice questions and was so funny and kind. He also helped with copying a house key.
Response: Thank you Kristin! William has been with us a long time, we're glad to have him on our team! We appreciate your business, hope you'll shop with us again soon.
Nathan Deunk: Very convenient location, and they've really improved the store since they moved locations. Unfortunately, Fragers employees and contractors consistently endanger the residents of the surrounding community by illegally parking on both 11th SE and Pennsylvania SE. I can't support a store that cares so little for their neighbors, especially when those neighbors are their customers.
