Best Second Hand Toys Washington Near Me

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Moira Butterfield
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1. Christ Child Opportunity Shop

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41 reviews
Christ Child Opportunity Shop
Location
5
Prices
5
Services
5
Customer Service
5
Professionalism
5

Address: 1427 Wisconsin Ave NW, Washington, DC 20007

Schedule: Closed ⋅ Opens 12PM

Telephone: (202) 333-6635

Guy: Consignment shop


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Christ Child Opportunity Shop: what do users think?


Kurt LaRose MSW LCSW LICSW: The antiques and the finds here are wonderful. The staff, volunteers, care so much about the items. Here I am reminded of my grandparents dishes, jewelry, paintings, dishes, silver, metalurgy, pocket watches, rugs .... and the iron statutes are just phenomenal. Today I found a 10k gold rosary engraved from 1924 ... with a historical attention to detail that is awesome. The people working in the store celebrate the items as you look.
Response: Thank you Kurt! We're so glad we were able to help you find some beautiful items!

rebecca leigh: A lovely store with beautiful things. Sometimes a bit pricey. The service is excellent and warm.

Sandra Biedron: Wow. Great place for vintage jewelry and everything else one needs for a home or office. Not only is everything repurposed but all proceeds go to children in the area that need help meeting their emotional needs. Found four rare Portmeirion pottery pieces as well as two pieces of vintage high-end jewelry. These were very fairly priced with the market. Excellent collection of dishes, silver, and crystal. Go there instead of doing a wedding registry! So much more green! Rock on Opportunity Shop - you made my heart happy today seeing things re-purposed! The place was packed!

Eric Rajendra: The best antique and bric-a-brac store in all of DC. Our family in Georgetown has given thousands of dollars worth in contributions of our own antiques we no longer needed and then we bought thousands of dollars more in antiques we needed!! This place is a gem for us Washingtonians!! The volunteer staff members are truly precious and really dedicated!! They love their work and make the entire experience of browsing a joy. The second floor has great stuff so GO UP!! Jewelry, silverware, Asian antiques, porcelain, etc! You won’t be disappointed. You need to return weekly as new consignments and donations come all the time!! Trust me.
Response: Thank you so much, Eric!

Sam Bartley: This place looks amazing. And everything is very nice. But this place is no thrift store. Almost everything here is consignment and the prices can be outrageous. If you're looking for a place to get fine decor and fine bone china (and you're willing to pay hundreds of dollars for it) this is the place. But if you're a student or a person that has anything called a budget restricting you, don't come here.
Response: Thank you for the feedback, Sam. We now host flash sales on Mondays on our Facebook and Instagram. 20% off select items from a range of different prices. You might find some treasures on there!

Randolph Lopez: Question the authenticity of the antiques and antiquities. Do not be misled. I was foolish enough to believe the descriptions that were displayed on the Asian pieces and the purity of some silver pieces that I purchased. I am not a seasoned collector. I only depend on the honesty of people; especially those associated with a “Christian” charity.

Tom Preston: Prices are too high, often higher than the antiques shops in the neighborhood. No bargains unfortunately. And reductions are not per standard consignment shops- only 20% every 60 days instead of every 30 days. Not sure how they stay in business TBH.
Response: Thanks for the feedback, Tom. We host flash sales on our Instagram and Facebook every Monday with 20% off select items. You may find some bargains there!

A. Greenough Dodd: Huge fan of this nonprofit consignment shop (aka The "Op Shop"!) that benefits the needs of DC area children. Always great finds, but definitely allow time to peruse the many items. Well-worth the search!
Response: Thanks for the kind words! We now have a Facebook and Instagram page where we highlight and feature different items. That may help you find some treasures! And yes we love our customers and their support of our mission of helping local mothers and babies in need!

Angela Van: Clean and organized decor consignment purchase structure (can see how the price drops by date). Always find something when I go in. Unfortunately, they just re-organized downstairs so the bulk is upstairs--no elevator.

Jonathan Fuhrman: Nice place for antiques. Everything has a date it came in and gets marked down every month. Prices are a bit high, but not outrageous.

2. Child's Play Toys & Books

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262 reviews
Child's Play Toys & Books
Location
5
Prices
5
Services
5
Customer Service
5
Professionalism
5

Address: 5536 Connecticut Ave NW, Washington, DC 20015

Schedule: Opens soon ⋅ 10AM

Telephone: (202) 244-3602

Guy: Toy store


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Child's Play Toys & Books: what do users think?


Scott Selliers: While in town for my wife’s work, my son and I have been out exploring the city. We have never been much for buying tchotchkes as souvenirs, yet few things can bring back the memories of travel like a material thing found along the way. After visiting the gift shop at the National Aquarium in Baltimore and seeing the crummy toy offerings, I told my son we’d find a real toy store - and Child’s Play Toys & Books is definitely that! We were greeted and assisted by passionate toy aficionados - professional retailers. Take your time when you visit this store - there’s a ton to see. Now my son has a quality toy that will bring back memories of our DC trip. We also had a puzzle gift wrapped for free at the counter as a gift for my father-in-law for watching our animals - this was the perfect store for us today! (You know you’re dealing with a serious store when they have an entire shelf dedicated to the best board game ever made - Catan!)
Response: You made our day! Thank you so much for visiting! We look forward to seeing you on your next trip to town.

Martin Lucero: What an awesome story, great toys and games for people of all ages. The store is far bigger than you might first realize and they are incredibly well stocked. The staff are passionate and helpful. They were able to discuss Legos in detail with my seven year old son and help me find the perfect board game based on my vague requirements. On top of all that, the prices are very reasonable.

beyondTabu: Lots of options. Shelves were sparse which is expected as it’s Christmas time. Staff were friendly and helpful. They have wrapping at the back of the store for purchases.
Response: We've been hit by the supply chain issues, too, unfortunately. Thank you for the kind words!

Christabelle Cruz: The best toy and gift store ever! I’ve come here multiple times and every time, a worker asks if they can help. I tell them the ages of the children I’m shopping for as well as the interests, and they always direct me to the perfect options and gift. They are super knowledgeable and helpful! Always a positive and happy shopping experience at Child’s Play!
Response: Yay! We're so glad you've had great experiences. We appreciate your business and your kind words!

Walt Nicholson: This is one of the best toy stores I’ve come across in years. If you have a child who needs a toy - it’s here. All ages, abilities and interests. Lots of fun educational toys as well as sheer joy. Big Lego section, model rockets and tons for little ones. The staff were super friendly and made perfect recommendations. Will definitely be back for birthday presents to come!
Response: Yay! Thanks for the kind words!

Lisa Lavelle: This is the best toy store ever! Love the helpful staff, they always have great recommendations and they are incredibly knowledgeable about the products. Wonderful selection of toys, games, and books.
Response: Thank you so much, Lisa! We look forward to seeing you again soon!

Leif Engler: Amazing place to buy toys, especially legos and figurines. There is also a small book area in the back aswell. Would recommend.
Response: Thank you for taking the time to leave such a nice review! We look forward to seeing you again soon!

PauloMichelle Dorsey: This place is amazing, my son has been busy in an adventure of a lifetime. You may not have Toys R Us, (RIP) but you can bet the adventure awaits you here. The pictures is just a point of the mass of toys. There's parking in the back and the front. Food and Starbucks next door. The employees are Soo helpful with joy.
Response: Thanks for stopping in & for your kind words. You made our day!

Martha Coe: Best toy shop in the district. You can always find something good for a present.
Response: Thank you, Martha! We look forward to seeing you again soon!

Christina Valentiner: This place is magical. I want to buy everything for my kid but I dont- they have a huge selection and the staff is incredibly friendly and knowledgable.
Response: Thank you, Christina! We appreciate you taking the time to write such a lovely review!

3. Tugooh Toys

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29 reviews
Tugooh Toys
Location
4.4
Prices
4.6
Services
4.4
Customer Service
4
Professionalism
4.3

Address: 1426 Wisconsin Ave NW, Washington, DC 20007

Schedule: Opens soon ⋅ 10AM

Telephone: (202) 338-9476

Guy: Toy store


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Tugooh Toys: what do users think?


Jennifer Adams: This store is truly truly wonderful. I love shopping here especially on the weekend with my two daughters. The atmosphere within store is great. There are toys for kids to play with and the selection is good. The prices can be high for some limited items, but they are usually fairly priced. Especially with toys that are hard to find at department stores and are soooo expensive on Amazon.

Pamela Davidson: Poor customer service. Bought a $35 fidget toy and as we walked off the store my child said they didn’t want it. We marched right back and asked to return it and we were refused due to Covid supply chain policy of only exchange or store credit which were not suitable option for us. No understanding and no flexibility. Love supporting little businesses and try to do as often as we can but surely never coming back right to this one.

James Bernard: Crooks. Toys were $37.17 and they charged the card for $377.17 instead. Good thing we caught it. We thought it was a mistake until we looked at the reviews about the owner ripping off customers and employees. Unfortunately we had a similar experience. I don't like leaving bad reviews but people should be warned of crooked practices.
Response: Hi James, this was an honest mistake. It was simply an error in the credit card machine input as I’m sure you can tell. We’ve been in business for 14 years and rarely ever make mistakes and we immediately corrected the issue in store. Therefore, your attempted defamation of our business online is quite deplorable. I can’t imagine how you would feel if your reputation was falsely compromised.

Adriana Laticia: I just left the store.. and it seems like the ladies at the register are super nice to white customers only.. I’m latina, and the way they said, “have a great day” to every other customer after they left was nice.. but I didnt get that. I also asked for a blue gift bag and it seems like the lady wrapping my present wanted me to grab the blue gift bag myself, even though it was behind the counter..
Response: As you may know, this weekend is a market weekend in Georgetown meaning the store is exceptionally busy. Our employees try their absolute best to be courteous and friendly to everyone in the store, but you must remember, we are all human just like yourself. Someone may have forgotten to tell you “have a great day,” but that in no way means we are discriminating against you. Regarding the bag, again, we were very busy assisting all customers, including yourself, yesterday and in no way were asking you to help yourself. Ultimately, this is a black owned and very racially conscious business which takes great care in verifying our employees share our positive values. Therefore, this claim is very sad to hear. However, we would love to right this experience in any way we can so please contact the store owner at 202-714-4748, and we can hopefully resolve this.

Alice Dimton: Very cute and friendly store. Stopped by to find a present and the employee was very helpful with providing suggestions and explanations.

Lexington Pierce: This store is lovely during the holidays. The Christmas music, vast selection of toys, and location can’t be beaten. A must visit on any trip through Georgetown!

Nesa Amarlooi: It's really a shame that I have to leave this review because I'd much rather support a small, local business, especially if it is black-owned. But to be honest I can't see myself returning to this store again. The person working when I went in with my two kids wasn't the friendliest but what really annoyed me is the insane markup. I get that as a small business, you have to do this to an extent in order to maintain your physical presence, but to charge more than double for something is manipulative to both kids and parents. Sadly I won't be returning to this seemingly charming little store.

J B: If you want to pay double, literally DOUBLE the price for toys, then shop here. I bought a Monopoly Game yesterday for $34 and realized when I got home that the exact same game was $17 on Target. Same with the LOL doll - $24 at this store and $12 at Target. This is unacceptable price gouging and shady business behavior. Even if you have to pay a Georgetown rents, that shouldn’t give you the right to manipulate parents and kids to the tune of doubling prices! I usually go to Sullivan’s and went here specifically to try to support a small business, but will never go back. If you want to support local, Sullivan’s is a much better option - polite staff, better selection, and much more reasonable prices.

Catie Revi: Was excited to shop here and support a black owned business, as a black family, only to be disappointed at the extreme mark up in prices. Ended up buy a stuffed animal for 136$ for our toddler that we later found on Amazon for 20$, along with other way overpriced toys. On top of that, store was a little dusty. Won’t be shopping here again.

Ayanna Miller: Owner Grace is a crook & unethical. Don’t shop here. I use to work here when I was a college student at Howard University in 2014-2015. I was a key holder for Grace and worked so hard because I was happy to support a small and Black owned business. Tugooh toys wasn’t doing so great and instead of admitting that she couldn’t afford to pay me anymore, Grace created a whole story and accused me of stealing money from the register. I asked for countless proof of this allegation, and Grace wouldn’t give it to me. She said if she did she would report it to the police (give the police the evidence and not show me) and I wouldn’t get my last pay check until after an investigation. I told her cool, do that then. Instead, she created further lies and tried to convince me to take my last pay check and go our separate ways (I was heading home for the summer). I never got that last paycheck, she never showed any proof of me stealing (there wasn’t any) and Grace essentially stole over $600 in wages from me. Don’t shop here, she’s also very anti-Black American as she is not from here and has made countless racist remarks against the Black American community. She did the same thing to another employee (lied about catching them stealing and then fired them) instead of just admitting that her business was slow and she had to lay us off.

4. Three Littles

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81 reviews
Three Littles
Location
5
Prices
5
Services
5
Customer Service
5
Professionalism
5

Address: 1260 4th St NE, Washington, DC 20002

Schedule: Closed ⋅ Opens 11AM

Telephone: (202) 733-7115

Guy: Children's clothing store


Review: "Some of my daughter's favorite toys are from there."

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Three Littles: what do users think?


Dana Ray: Went into the Three Littles store just after Christmas with a gift card I'd asked for and received at my baby shower! The store owner noticed that I was late in my pregnancy and told me there would be a restock of items better for newborns in January after the holiday rush if I didn't see anything that day that caught my eye. I opted to wait a few weeks and got a gorgeous baby crinkle book! It's truly lovely. The whole store has such high quality items, meant to last through the decades. Worth the investment!

Julien Garman: This is my go-to shop for all our nieces and nephews birthdays! They’ve curated such a beautiful selection that doesn’t feel overwhelming. I once had the shop put together a little gift basket for a friend’s baby shower when I was in a pinch and couldn’t make it out to the shop - I just gave them my budget and they put it together for me with a little note. This gem is worth the visit (online or in person!!)

Chelsea I.: Three Littles is often a weekend walk destination to see the cute things or at minimum the cute pup, Monkey! I’ve gone in for quick little $10 valentine gifts, or more curated shower, birthday, etc. gifts. I love that the items are high quality and from reputable brands. Elizabeth the owner, and the other shop employees are so kind and helpful. There’s definitely a lack of “nice” baby stores in DC, so I’m thankful this is close to us. Love this store & will continue to be a repeat customer!

Nicole “Nicole M” Muheim: I absolutely love Three Littles. They have such fun and unique baby/ kids gifts. I go here for all my friend’s kids birthday presents and baby shower gifts. Now that I have my own little I’ll be stopping by and shopping online even more! These are the kind of stores that make a city a community. Thanks for being here Elizabeth and team!

Jennifer Calhoun: This is the best store to go for babies, kids, and adults! It’s truly essential, especially as a first time parent. Every book I’ve purchased from here has been my kid’s favorite, asked for again and again, and I never get tired of reading them either. I feel confident when she puts toys from Three Littles in her mouth that they are non toxic and baby safe. Elizabeth only stocks the best of the best and it’s so helpful — I have to do enough research on baby gear so I love shopping with confidence that whatever she has in store is something that kids will love. Her candles and self care items for parents/adults are also amazing, Driftwood is the perfect candle scent. There’s truly something here for every age and stage.

Hannah Zlotnick: Three Littles is my go-to shop for baby gifts, and I never make it out without picking up something for my own little! I love the ever-changing selection of beautiful and unique toys, clothes and accessories. It’s always a treat to stop in and see what’s new. I also appreciate that the shop always feels like a welcoming and safe place to bring my child in to shop. It’s meaningful to shop somewhere that welcomes letting my kiddo explore the store and play with the toys.

Hannah Hudson: We have had only the best experiences from Three Littles. I love the thoughtful items they keep in stock. I always know I can find a unique gift here for kids and adults. Elizabeth had her heart and soul in this shop and in making kids happier! We love this store!

Florence reddick: If you do one thing today, go to Three Littles. Elizabeth, the shop keeper, is the kindest woman, and makes every person who enters her store feel welcome. My kids love when they get to come along and spend an hour trying to choose what toy to bring home. Whenever they have a birthday or Christmas, the first place I look is Three Littles. I know without a doubt this is the best kids store in DC. So thankful to be able to access this beautiful store!

Nick and Katie B.: We absolutely adore Three Littles. We live out of the DC area and only shop online. Their team works tirelessly to ensure that the super cute, new products are available in store, and online so that we can still get amazing gifts for friends, family, and our little ones. I always look over the baby registry for my friends and find a comparable option that is cuter/more sustainable from Three Littles to have shipped directly to the recipients home. I also appreciate that there is a wide price point available - I’m able to get small stocking stuffers under $10 or a big ticket item that is harder to find!

Lindsey Benedetti: There are too many amazing things to say about Three Littles and the owner, Elizabeth, on this review so I will highlight my favorite part of shopping here. I love that I can message Elizabeth with who I am shopping for and my budget and she will pull together the best mix of goodies for me. She truly works so intentionally to make sure there is something for every budget and her store creates such a positive impact in our community.

5. Kinder Haus Toys

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66 reviews
Kinder Haus Toys
Location
4.5
Prices
4.4
Services
4.8
Customer Service
4.4
Professionalism
4

Address: 1220 N Fillmore St, Arlington, VA 22201

Schedule: Opens soon ⋅ 10AM

Telephone: (703) 527-5929

Guy: Toy store


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beyondTabu: Great little store that has a bunch of different toys.Passed through here on a recommendation from a friend and got a couple toys as presents.They do gift wrapping too

Hessa Jasem: We missed our favorite store during covid-19 surprisingly they stay the best option as they offers curb side pickup. Great customer service they've helped pick a gift through phone and new books for my toddler girl. Extremely happy.

Arn: What I love most about Kinder Haus is that there just isn’t any other toy store like it anymore. No Target or other big retailer can compete with the feel of this place. They have an expansive selection of toys and books (a lot of really good Usborne books that we haven’t found elsewhere). Our kids also love going there to play with the train set and the little store. Before the pandemic they ran a lot of great events too and the staff is really friendly!

Ryan: They were out of stock of quite a few toys. Also, it's over 2 years since the pandemic and you're still requiring masks? The indoor mask mandate in VA was dropped months ago.

Ali Bennett: I had a great experience shopping at Kinder Haus Toys for the first time last week! They have a large selection of toys, well organized throughout the store and even offer complimentary gift wrapping. I will definitely be returning!

Mia McAuley: Great store. Helpful and nice staff. When I bought a small book they wrapped it up with paper and bow for free. There are some Disney products but not as comprehensive as Disney stores' (obviously). The selection of toys and baby/children care items is top notch, for exmpl: the washable markers are made by the fancy German brand I get at Blick Art Store in DC. The selection is cute, good quality, well designed, and they stock local products like a Caps beanie baby and face masks. 💯

Kerry Carlson: Such a cute space! They have so many great toys, books, puzzles, and apparel for kids.

Siddharth Gore: Awesome toy store! Brings out the inner-kid :) Customer services was amazing too - they wrap gifts if you buy something there.

Oliver Sherouse: A lovely little shop with an excellent selection of gifts and high-quality toys covering a variety of ages. We always find something neat when we come in here, and something else we can't want to get until the kid's a little bit older.

Becky Bowman: Really lovely customer service! I called to order a Mother's Day present, to be shipped (since we're staying home right now). I received photos of the wrapped package and gift note via text message, as well as the UPS tracking number. Everything arrived in time and in great shape. Thank you so much!

6. Goodwill of Greater Washington Retail Store

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408 reviews
Goodwill of Greater Washington Retail Store
Location
4.4
Prices
4.7
Services
4.4
Customer Service
4.8
Professionalism
4.9

Address: 2200 South Dakota Ave NE, Washington, DC 20018

Schedule: Opens soon ⋅ 10AM

Telephone: (202) 715-2658

Guy: Thrift store


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Reanna Rousseau: I have to say very disrespectful management at this location. The staff was lovely and helpful but the short light skin women manager with the face piercings, with her mask underneath her nose gave me the worst experience I have ever had at goodwill. Her regional needs to have her replaced ASAP. You can’t make your own rules at your store that’s not in policy. You can get fired for things like that and she must be reported. This is a store where they take free items and mark them up for “Goodwill” to sell to the people in the community who can’t afford the regular priced items. If you are over pricing the item you are basically doing a disservice to the community.

Lea Sumlin: On. April 30. A beautiful morning. I decided to donate things, I don't need. My family and I went to the South Dakota location. When we got there, a light skin colored girl with glasses as the manager was VERY UNPROFESSIONAL We did not get a Good Morning. She WAS VERY UNPLEASANT with her Approach. "We're not open yet, did you hear me and we line up over here. I never opened my mouth but after her unprofessional way of speaking. I ask, " do you WORK here. "Am the manager". She is NOT MANAGER PROFESSIONAL. We left. I Googled Salvation Army on Kenilworth Ave. They were open and VERY PROFESSIONAL AS WELL. THANKS SALVATION ARMY. We were very happy when we got there and after we left.💯❤️❤️❤️.

Zh Ie: Purchased online from this location. The staff was amazing on checking the condition of the item after purchase, and as an added service on their end, they sent a few extra close-ups even after I had purchased, which was not necessary, but so appreciated that they thought to do that. Above and beyond service, and extremely customer-service oriented.

Andrew Patricio: Bizarre. Don't bother going here to donate anything except kitchen stuff or toys, (except baby toys they won't take). On the website it says they take clothes, furniture, etc and they used to but no longer for some reason. Any even toys they won't take anything "a baby can sit in". Ie no bounce toys, push bike etc. Wasted my time twice in a row. Never again. Just go down the road to salvation army or even better, the value village thrift store.

Kim Barr: I found some lovely things there the staff was very helpful and definitely check out the colors of the week sales. I was able to get a 15.99 suit for 3.99 because of the colors of the week sale.

Team World: Caĺled them numerous times over several weeks for pick up of lots of veey good clothes and furniture. I am leaving the country. They never called back.- couldnt be bothered apparently. SHAME on you, Goodwilll, aren't you supposed to serve the disenfranchised????

Janice Burrell: Called and asked if they accept books. The guy told me they did. When I got there the guy told me they were at their capacity for books. It was more like he didn't want to do the work to check them in. Every time I go there it is always a problem. They should tell you these things when you call. Since they don't I can only conclude that it's just a lazy employee. Extremely poor customer service.

solomon asefaw: I am writing this review to let Goodwill undermines its gools when it doesn't follow up its workers at the receiving and dropping gate of this location. Today at around 3:35pm when I came to donate, I was harassed by one Of the stuff at the gate. Goodwill should place professional stuff at the dropp of gate before it too late.

Franklin Owens III: I was there for clothing… but I can never pick out clothing in a thrift store, so I left with books. The store was well organized though. I tend to be a bit uncomfortable buying items out of thrift stores. I didn’t care much for the clothes. But there were other items in the home section were really nice. Everyone was nice in the thrift store. Even when I gathered a cart full of books and then realized I couldn’t use my clothing voucher on books😬😅

bluslushii: Been to multiple Goodwills, the staff was by far the most helpful and I honestly received the best customer service I did at any business. Definitely will be returning! Thank you so much ladies for being so kind and helpful!

7. The LEGO® Store Fashion Centre

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361 reviews
The LEGO® Store Fashion Centre
Location
4.8
Prices
5
Services
4.5
Customer Service
4.4
Professionalism
4.5

Address: Space 0G07B, 1100 S Hayes St, Arlington, VA 22202

Schedule: Opens soon ⋅ 10AM

Telephone: (703) 413-5039

Guy: Toy store


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Steve Richard: I bought a little Lego charm bracelet with my six-year-old daughter. When we were walking around the mall, one of the charms fell off. We went back and asked if we could buy a replacement. Kim and Leslie were so kind. They took one out of a display and gave it to us for free. What an incredible customer experience. They made my daughter so happy. Give those two a raise!
Response: Hi Steve! Providing a brick-tastic experience for every visitor is extremely important to us, so we're really pleased to hear about your visit and about Kim and Leslie's service! We hope to see you and your daughter again soon, but until then, happy building! - Sarah, LEGO® Customer Service

Sean Westgate: If you love Lego you'll love this place. LEGO's so crazy expensive these days that it's hard to justify buying them, but my kids love them. And the store was very good. I liked the staff very much.

Brandon: Visited that place a few weeks ago and brought two new City sets (the mobile crane and the beach lifeguard tower). Shoutout to the genius herself, Alex! She was on point and very eager to help! She is also pretty fun to talk to about anything involving Lego. That is why she is my favorite person there and I hope to see her in the store more often. It wouldn't be the same without her.

Kevin Brothers: They have great salespeople here. It is really hard to leave the store without buying anything. They are passionate about what they do.

Christina Prather: Really disappointed to see posted store hours not upheld. Came at 8pm to find the store closed despite being listed as open til 9pm. Make sure you call before you drive here and waste your time and have to pay for parking!

Elahe Javadi: Nice selection, helpful staff. A young lady named Kim helped us today...she was very friendly & knowledgeable! The store has good promotions for VIP members.

LeAnne Wheeler: The staff was friendly and showed a willingness to help my husband find an appropriate lego set for our 3 yr old. The store was not overly crowded and the registers were open; eliminating a long wait.

Robert Ilijason: Small but great Lego store with a good assortment of kits. I especially like that you can buy mini figs in piecemeal.

Abir Chowdhury: If you ever forget what your childhood was like! Drop by ! From star wars to pirate ships to an open sandbox to create anything and everything ! I wish I can just get lost here with my imagination unleashed. Let your inner child roam free !!!

Jacob Wernicke: The most attentive lego store staff I have ever experienced working with. Always a happy demeanor.
Response: Hi Jacob, thanks for your visit to our store and for letting us know about the attentive customer service! We hope you'll stop by again soon to check out our ever-changing selection of sets and building toys! - Sarah, LEGO® Customer Service

8. Goodwill of Greater Washington Retail Store

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189 reviews
Goodwill of Greater Washington Retail Store
Location
4.9
Prices
4.1
Services
4.1
Customer Service
4.6
Professionalism
4.9

Address: 2936 Annandale Rd, Falls Church, VA 22042

Schedule: Closed ⋅ Opens 12PM

Telephone: (703) 663-2762

Guy: Thrift store


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Noor Ayoob: Great run with the family today to Goodwell there was so many stuff to buy good used equipment. Clean store parking was available on site great customer service . Keep up the great work.

Sandra Penoyar: Beautiful setting. Good food and drinks! Can't wait to go again

Natalie Forbes: I love thrifting at places like this because of the great finds you can get for low prices. That being said.... I've never been to a goodwill where things were high priced like this.... sneakers for 40$, jeans for 15$, select items in the 15-30$ price range. Also not a good selection of items at this store. Really turned me off...

Sharon: Went yesterday around 2pm The store itself is smaller than the goodwills ive been in before, but also more organized! I think their best section is the long sleeve shirts for women, I think they have some real gems in there! Workers are nice and it was an easy checkout. Would recommend if you need a blouse or just want to browse!

Robert Garrett: The Falls Church store is messy. The shelves are badly disorganized. The prices of many items are ridiculously high compared to the Annandale and Fairfax City stores. The staff were surly and sometimes rude. I won't be back.

T: A medium-sized store with a pretty decent selection on used pieces. I came out with two really nice dresses both brand new with the tags still on them and a skirt that still have the tags on it so it was new as well I also found a nice straw beach bag for the summer. The staff was very kind and helpful and the store was very clean I will definitely get back here 😊 Sorry guys I forgot to take pics this time!

Elmer And Liz Gonzalez: Two stars is just right, goodwill has become so overpriced that at today date I rather buy new instead, pair of shoes for $40 already used? No way, those used stuffs are donations, so should be priced accordingly not even higher than new. Check for yourself.

BEN watson: Fantastic service, nice stuff and great prices. Got a like new backpack for $9

Benjamin Medina: Don't waste your time with this store! They are over priced in all their items, and have some AWEFUL customer service issues! I grabbed a shirt from the same rack, go to to checkout and they tell me two different prices. I attempt to understand why two similiar shirts are marked differently, so the cashier, in spite, just charged me the higher price! Secondly, I was interested in a item, but it was in a bad shape for $200, again I was treated with bad service.

Marco Montoya: This a donation drop-off review: In a nutshell, one of the easiest and simplest donation drop-offs I have ever done. I drove up to the rear of the store where there was a woman handling the donations outside. All I had to do was wait in a car line of one, which took about 2 minutes, then drove up. She helped me unload my items from my trunk, and handed me a receipt when we were done. Start to finish: about 7 minutes tops. I will definitely donate here again. (I had initially tried donating to a women's shelter as I have done in other states I have lived, but apparently here in NoVa it is not as simple as all that; they were the ones that told me to just donate to the Goodwill. Done, and done.

9. Unique

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436 reviews
Unique
Location
5
Prices
4.9
Services
4.8
Customer Service
4.6
Professionalism
4.2

Address: 12211 Veirs Mill Rd, Silver Spring, MD 20906

Schedule: Opens soon ⋅ 10AM

Telephone: (301) 962-0600

Guy: Thrift store


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Abi Maghamfar: A place to donate unwanted items and buy used items from furniture to toys to kitchenware, clothes, shoes, books, DVDs, etc at reasonable prices. If you buying toys, puzzles and games or anything that have multiple pieces, makes sure all pieces are there as this has been one of the disappointing aspects of buying stuff here. The other disappointment is the lack of organization and cleanliness of the facility. Love the idea of recycling and reusing rather than sending them to the wasteland and Unique provides that opportunity.

Alice L.: Unique Thrift is a for-profit enterprise owned by Savers, which is owned by a private equity firm in the Seattle area. It is NOT a charity shop and does not donate its profits to charity. Their website clearly states: "Shopping in our stores does not support any non-profit." The company says it purchases donated items from some local non-profits; however, it does not release details on these buying deals. The company is large and owns many thrift stores around the country. I mention this because there are true charity shops in the area--including Goodwill, Urban Thrift, Salvation Army, church shops, etc.--that are actually charities and donate their profits to charity. Some of the real charity shops are even run by volunteers working for no pay in order to help the cause. A lot of people seem to think Unique is a charity and the attorney general in Minnesota has in the past accused this company of misrepresenting how much it gives to charity. So if you have lovely and near-new items to donate, I highly suggest donating them to authentic charity shops. I frequently shop the charity shops, but I also shop at Unique. Unique Thrift is still a worthwhile place to shop and I have found many nice items for good prices. It is pretty well managed and prices are marked clearly. The merchandise is generally clean and not damaged, although you have to examine your items carefully. There are 7-day exchanges but only for clothing and shoes. Be very careful buying anything else that might have defects, such as luggage, electronics, furniture, etc. Some items do have hidden damage so you have to look carefully. There are discounts here on Mondays, Tuesdays and Thursdays only so those days tend to be crowded.

JJ Edwards: Its a huge thrift store, as afar as I know and for so many thrift store I had visited this is my favorite one. They have huge selection of clothes, shoes, toys, books, furniture, kitchen ware and many more. Worth to check out!

Sara O'Brien: I have been going to this place for years and always felt welcome, but today was the worst experience of my life. We were in line for self checkout, when I saw that register 18 was open, as I proceeded with my daughter to the register the woman that was in charged of self checkout named Charika told us, "come here because I cannot see what you ring there." We walked to the register that she told us and as I scanned this woman stands there staring at us scan each item. I was already getting upset because she was staring at us scan as if we were the only customers there or as if we were thieves. After scanning 7 items this woman proceeds to approach my bag and count the items that I had placed inside the bag to make sure it matched the amount of items on the screen. I felt that we were being treated as thieves. I got so upset, I asked for the manager, but she said no one was available, so I took a picture of her ID card. This woman stood staring at our register until we finished ringing every item as if we were thieves. People go to the thrift store for many reasons, but in no moment should they be harassed by anyone. This store needs to train its employees to be courteous and not target people

li garcia: Good thrift store. Nice selections of everything. All staff and personnel are nice and friendly except for the old lady at the register. Very mean ! Unfriendly! And the voice specially when she’s on the speaker. She’s always mad and unhappy person. I’m sure I’m not the only one noticing it!

Par and: It was my worst horrible thrifting experience ever. This Women Charika was extremely rude, and treated people as if they are thieves, it was traumatizing to see her digging into ppl's card at checkout and checking every single items aggressively. This store will go out of business soon, because of this women "Chaika", who enjoys harassing customers. Not to mention the store was extremely dirty, and messy.

Cynethea: This is a big store. They have household items, furniture, bedding, books, toys and more. I always leave there loaded up with great finds. It has a huge clothing section. I always find some of the best sweaters and tops. It's a great place to shop especially if you have limited funds. Tuesday is discount day. Check out lines move quickly. Team members are very pleasant.

That Brunette: High volume thrift store. Very busy with customers every day of the week. The turnover of stuff is high so, if you see something you like grab it. I've seen collectors and resellers in this store. Lots of kids playing in the toy section while the parents shop.

Ariel S.B.: My favorite thrift store! Yeah, some of the prices are just a little bit higher than your average goodwill, but the quality of items is so much better. I’ve seen brand new items from designer stores, sometimes with the tags still on them. Stuff is actually trendy and cute and not dated. They have clothes in every size, the selection is huge! Definitely visit if you’re looking to revamp your wardrobe.

Pr Katz: Love this place! Having a party? Get all the great Pyrex and serveware you need - have awesome BoHo mismatched fine china place settings, accessorize with cheap stuff from the craft store and outlet stores, and you've got a magazine worthy party photo at a price you can afford. Best of all? After the party, I box it up and redonate it back to the Great Stuff Stream (thrift store) for the next person. No new manufacturing, no waste, no piles of seldom used party supplies cluttering up the house. Perfect 👌🏼 Update: the masks are getting OLD! Self check out. Not shopping or donating here again.

10. Target

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777 reviews
Target
Location
4.2
Prices
4.5
Services
4.5
Customer Service
4.5
Professionalism
4.6

Address: 3100 14th St NW Ste 201, Washington, DC 20010

Schedule: Open ⋅ Closes 10PM

Telephone: (202) 777-3773

Guy: Department store


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Chaturbhuj bhojwani: Very nice and clean store parking available in the basement, Only problem always low on the food inventor and produce and grocery.

Cliodhna MacFadden: We purchased the Element 65” TV, and after 3 days the backlight broke. We tried everything to fix it. Without a box or receipt in hand, we brought it back to see what may be possible to do. Associates TK, Nicole S, and Anton were able to use the debit card used to purchase to look up my receipt to get our return sorted. We so appreciate them going truly above and beyond to show us their compassion and excellent customer service.

Jasmine Thomas: Mobile Tech Has A Rude Raspy Voice Lady Working There. Ms.Kathy Is Extremely Unprofessional & Doesn’t Know What She Is Talking About. She Lied & Told Me That An AT&T Phone Was Unlocked. The Phone Wasn’t Unlocked & I Was Trapped In A Contract. I Explained To Her That I Wanted A Unlocked Phone & She Insisted On Telling Me The Phone I Bought Full Price Was Unlocked, Yet I’m Getting Stuff In My Email Saying I Have A Contract That I Have To Pay Off My Phone. Her Attitude Is Stank & She Never Has Her Mask Up On Her Face. Columbia Heights Target Do Better, Her and Her Unprofessional Ways Are Bringing Your Company Down Tremendously. I Will Be Reaching Out To Corporate!

Shayna Deverman: Dirty, unorganized, extremely low stock on everything. Items thrown everywhere, picked over. Shoe isle was a disgrace. Nice they have an “Ulta”, but very limited items. Took me several minutes to figure out where body wash was. Haircare, travel, makeup is all grouped together in the front/middle-like typical but body wash/deodorant was clear on the end of the store. Terrible flow. All that looking and they had very limited washes! Men’s selection had more to choose from. Went in there with a very basic list and got one thing on it… my nearest Walgreens was more helpful…disappointing since I love me a Target trip. I won’t be back to this one.

Kaila Gilbert: Good store, could benefit from more helpful signage 😂 idk throw a digital map on the wall or something. but even though I got vertigo/whiplash/confused trying to find a suitcase (they're on the 2nd floor in the wayback) no complaints and the people are good. Most people do self checkout bc line passes fast, so don't be intimidated if it's long. Idk choose your adventure. Shoe section looks a litttle crazy in the afternoons, but that's consistent with the behaviors/type of people who live here lmao. Moving too fast, not putting stuff back, lowkey entitled ahaha

Adah Deveaux: This review is for the starbucks within target. My drinks were great but a little of a wait. The actual target was customary.

Thomas Nali: NO PARKING VALIDATION Poor inventory. This is on a regular old Monday. I asked for the product I was looking for, they checked in the back, and said it was too hard to get to and another employee would work on it, but they don’t know how long it will be. This was at almost noon. Look at how few dairy products are on the shelf. Staff continued to prove unhelpful. I asked four different employees where a type of product was and they each told me to find someone who worked in that dept. OR they just told me they “probably don’t have it” WITHOUT even looking or bothering to find where it should be!! They tried to walk off but I said I am not satisfied until we find the shelf where it should be, and I’ve been looking for fifteen minutes. Took all of that to get some help finding one little thing.

Ted Socha: Ever since this Target added self-checkout, they've relied solely on it. At most, they open only one regular checkout line if self-checkout gets long. Better off going to the CVS across the street. 10/7/19 update: this place either needs to solve their self-checkout problem or open up more than one regular cash register

Sade Wilson: I was shopping today at the Washington D.C target store and was purchasing gift for my family I found some nice things and for a really good price. I went to check out and the items were ringing up different from what the price was upstairs I explained to the cashier he called for a manager. The manager name tiffany came and refuse to change the price the for two of the items but change it for the other too items. I continue checking out because I didn’t want to wait to long after I was done checking out I went upstairs to take pictures to show the manger she still refuse and walk away.

Donna Walker: Buyers we aware the prices in Target are going up every week and its terrible and make sure you know the prices of your items because the shelf price and the register price can be different at times. Security was following me for no reason so I had t let him know you are following the wrong person. I catch more people stealing at Target and I do not work there. Also, some of the employees are so rude. I will be recording my conversations with the employees when I need to ask for help as proof of how rude some of them can be.

11. Once Upon A Child Ellicott City

LEAVE AN OPINION
182 reviews
Once Upon A Child Ellicott City
Location
4
Prices
4.9
Services
4.5
Customer Service
4.8
Professionalism
5

Address: 10030 Baltimore National Pike building d140, Ellicott City, MD 21042

Schedule: Open ⋅ Closes 8PM

Telephone: (410) 418-4707

Guy: Children's clothing store


Review: "... this place you can sell your used or New Children's clothes and toys."

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Mo S: A great shop for gently used children’s clothing, toys, strollers, cribs and more. Very well organized and super friendly staff!
Response: Hey, there! Thank you so much for taking the time to leave us a review. We're so glad to hear you had a five-star experience in our store :) Have a great day and we hope to see you again soon!

Kirsten Stucki: This place is great! As someone with a young child who is tall and grows like a weed, I don't like to pay for a lot of new clothes that she is only going to be in, for a short while. The quality of clothing here is great. I have been to the other store in Glen Burnie when I'm in that area, and I am NOT impressed, but the Ellicott City store is MUCH better and top notch! The Ellicott City store has much newer, less faded, clothes, than their Glen Burnie store. Highly recommend this location over the other locations. Also, this placed has bought back most of my clothes! If the store isn't buying your clothes, you may want to pay attention to how you are presenting them. I wash and iron every single piece I sell back to them, fold them nice and neat in a plastic storage bin, and they take 98% of my clothes. If they look presentable and not too worn, they usually buy your clothes.
Response: Hey, there! Thank you so much for taking the time to leave us a review. We're so glad to hear you had a five-star experience in our store :) Have a great day and we hope to see you again soon!

Baba Harsh: I have been her a couple of times and well, I just don't see the deals. Even with their discount days and specials the items are pretty expensive. If I am paying $7-$12 for an article of USED clothing then I might as well pay a couple bucks more and just shop at ew clothes stores. Some items like toys/shoes MIGHT be a bargain but really Facebook Marketplace, or waiting on deals at the stores is a better way to go. This store really needs to slash their prices by 50% to make it even worth it.

C Hupfeld: Love this place! Great sales and i have found sound great like new kids and babies items. Only thing I wish this place had bigger selection of older kids clothes!

Manny Pennies: Well, i was pretty mean in my first review, and now, a day later, i will soften what i said. As a person with stuff to sell, i was hoping for a better price. Their first offer was low but ok. Then they had to check with the owners (at a different location), who lowered the offer. I took it, and i got as much as i would as a tax deduction on a donation, so that’s fair enough. Then i wrote a bad review, which i apologize for. The store has nice merchandise, and we have bought cute clothes several times for the grandkids. The staff is friendly and helpful. There’s plenty of parking. There’s a big grocery and a post office and some restaurants and salons, so you could get a lot done in one outing. I should be sent to bed without any supper for my earlier grumpier review.i just wanted a higher price for my stuff. But the stuff they sell wouldnt be a bargain if they paid me more, so we will be back for shopping.
Response: Manny, we all have those days! We can't thank you enough for taking the time to reach out and not only leave a review, but update it as well! Even after years in the resale business, we understand there's always room to grow and improve. We always appreciate customer feedback, as it helps us understand where to focus future training efforts! We hope to have the continued opportunity to serve you going forward and hope you have a great rest of your day :)

Karen Aschenbrenner: Love this store. Great prices on baby/children's clothes. And tons of baby related items. All consignment
Response: Hey, Karen! Thank you so much for taking the time to leave us a review. We're so glad to hear you had a five-star experience in our store :) Have a great day and we hope to see you again soon!

Joseph Bright: If you have small children you have got to check this store out .great things for your kids.you will come out with some great stuff

Kelly Tedeschi: So disappointed after my experience with this store. Called Tues night to inquire about their need for a sand/water table before I drove over 30 min to get it to the store. I received an enthusiastic "Yes, please bring it in, we always have requests for them." I brought it to the store 2 days later only to be told by 'Mel' "No thanks, there's rust around a couple of the bolts." Im sorry, what? This is an OUTDOOR kids table with only MINOR rust noted. I was SPECIFICALLY told this would be acceptable. I will be sure to find another consignment shop to do business with and hope this review helps in your decision before doing business with them as well.
Response: Hi there Kelly. We apologize to hear your recent store visit did not live up to your expectations! Even after years in the resale business, we understand there's always room to grow and improve. We'd love to hear more about your experience so we can understand how to improve our business and where to focus our training efforts. If you're interested, please send us a direct message on our social media accounts with the date and time of your visit, along with any other details you can remember, such as the name of the employee who served you. We hope to hear from you soon and hope you have a great day!

Jt Simp: Walked in at 4:45, they said they close at 5 so I couldn't shop.

jessica walsh: I love this place you can sell your used or New Children's clothes and toys. You can sell them for cash or store credit they will only give you $25 cash on the spot if it's more then $25 they print out a check for you and the bank is in the next shopping center. I've been going here since my daughter turned 1 years old. They are very nice it's clean you can call before you go and find out exactly what they really need. They don't take stuffed animals.

12. Target

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108 reviews
Target
Location
4.5
Prices
5
Services
4.6
Customer Service
4.5
Professionalism
4.3

Address: 1515 New York Ave NE, Washington, DC 20002

Schedule: Open ⋅ Closes 9PM

Telephone: (202) 914-2396

Guy: Department store


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Sassy Sauce: This store opened a couple years ago and it’s always nice and clean. The day I went after work the store must have just received a truck because there were boxes of product on most of the aisles. But this store is generally very clean and organized. This isn’t a normal sized target though, it’s definitely smaller and has more of a convenient store type feel. But all of the normal Target staples are still there. There is parking under the store and it’s accessible using the escalators or elevator. There is a Starbucks as well. It’s a great store to visit!

Amreen Shafiuddin: poorly managed target.. no one knew answers for anything. customer service was poor. stocking issues in all the aisles. boxes everywhere.. the food items especially bread section don’t have best before stickers on them. when questioned, they just saw each other faces. poorly managed.

Tracie: Pros: Near my home. New store. Available parking structure. Decent customer service. By decent i mean - I haven't had a negative experience with the customer but no one has gone above and beyond helping me. Cons: Generally feels empty. Yet every time I enter the store i notice staff are in the middle of restocking and have crates of things in the middle of the hallways blocking the pass way. This was even before covid so not sure whats going on (pictures shown from Dec 2021). Also, doesn't appear to be a parking attendant so anytime anyone lost their ticket, their is chaos trying to get out. Finally, prices seem a little higher than other targets, i get the sense that because its smaller things are limited and maybe marked up? Or maybe its just inflation and the whole food chain/ports being a hot mess.

Mysiki X Valentine: Whoa! Let me begin on a positive. There is a cashier (older Black woman) Joan, who is the most pleasant staff worker. However, the younger staff can often be found tucked away on phones, having side conversation and etc..so finding help is always difficult. In addition, the customer service could never be described as friendly. But it does not end there, this is one of the worst Target’s I’ve ever went shopping. The store shelves stay empty. I recently order Beats headphones online for pick-up, I was emailed saying my order was ready—but when I got to the store the manager cancelled my order, stating the item was not in the store. Long behold, I walked to the back and there sat 3) pairs of the same item I came to pick-up. Her attitude was out of this world, I couldn’t believe she worked in customer service. No matter what time of the day, the aisles have carts full of products yet to be put away. Makes the store seem chaotic and disorganized. If it’s a quick stop, I’d advise going elsewhere. Looking to do serious shopping, never stop here. To end on a positive the food section is normally well stocked and presented nicely.

Kareem Carter: Lets start by saying I am appreciative of having a Target in this area of DC. The parking facility is safe and well lit, the store was reasonably stocked and clean. My gripe is with the professionalism of the management and the completely ineffective way they run the checkout line. they funneled everyone through one line and when several customers skipped the single line and went straight to the register, they were allowed to do so.....causing frustration to the other customers in the line. This was brought to the lead employees attention and she sarcastically dismissed my frustration. They should really signage up on how the checkout line works!

Erin Truax: I have been to this Target a few times because it is the most convenient for me (and parking is easy) but I always leave feeling very frustrated. There are constantly boxes of inventory waiting to be unpacked that are blocking the aisles and many shelves are often missing product. I have shopped at different times and on different days, but this seems to be on ongoing issue for this location. If you’re able, I recommend a different location.

J Por: Went in for some quick toys for my nieces and nephew. Turned in to their Loss Prevention racially profiling my partner, and followed us around the store the entire time for 60 dollars worth of merchandise, part of which, we had to find an employee to get. We initially went in to make a return, and unfortunately had the idea to shop the last bit of our list. Workers letting people (guy in a blue hoodie was wearing a red shirt so possible employee?) walk around without a mask even though DC has a mandate, and the stores inventory is always in the way. Should have been more concerned following him to give him a mask instead of two people who were in your store less than 25 minutes. Overheard an employee talking about managers asking the team to get tested because of a potential positive employee. Overall, the worst experience I’ve had by far. I’ve been a consistent customer for three years, but no more. This location is best avoided. Trust me.

livingmytruth 2: Joan has the best customer service ever. I came in this location with my 98 year old grandma and she made my grandma feel sooo good and proud and she really has a positive attitude. Thank you for making my grandmother’s shopping experience so pleasant . I will actually make this my home store now because of her pleasant demeanor

Aaron Blackmon: Have you ever wondered what it would be like to go to a Walmart that is all red and has Target signs? Well wait no longer! This will fit the bill. The validated parking is a mess. The store is never stocked but simultaneously stocking everything at once and the lines are NEVER open. I only went there after learning my initial lesson months ago because it’s so close and I wanted to get a few things but even still it wasn’t worth it.

Chris Todd: The staff inside the store were friendly and helpful. However, the parking attendant was about as useless as a square wheel. I wanted to recharge my car. The sign in front of the chargers read "See attendant to activate". This dude was just sitting in his car. He refused to get up and wave whatever card he needed to wave to unlock the charging station. He didn't even acknowledge me other than saying "Uh". I tried activating the station with my SemaConnect app, but the station was locked out. I'm sure this Target is great, but I wouldn't come here in an EV because the dude who runs the chargers can't be bothered to get out of his car to do his job.

13. Target

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69 reviews
Target
Location
4.6
Prices
4.1
Services
4.2
Customer Service
4.1
Professionalism
4.2

Address: 7828 Georgia Ave NW, Washington, DC 20012

Schedule: Open ⋅ Closes 10PM

Telephone: (202) 892-3822

Guy: Department store


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Edward Holman: I’ve been coming here since August and they are rarely ever stocked, even when the website says items are in stock. Target needs to find a better way for the in-store inventory to better communicate with the website inventory and keep the shelves stocked. I don’t think it’s a individual store problem, rather a problem with Corporate. I will rate this Target 3 stars because of the floor associates. They are always nice and go above and beyond to help out. Kudos to them!

Yessenia C: This location is conveniently closer to my home than other targets however their product availability is limited. I believe this is an express version of Target. They have small electronics, clothing, market, and home sections. The health, beauty, personal hygiene section is pretty large. Once you know what they do and don't carry it's easier to know what you can purchase there. But it's always clean, good customer service.

MAC Cover: This review deals only with drive up services at Georgia Ave. and Eastern Ave. store in Washington, D.C. Due to a physical impairment another collects my pick up orders. I would not be writing this review if the incident happened once but several times is too much to handle. This location isn't set up for drive up because they constantly leave items out of your order but charge your card. Either Target has someone working drive up who can't read, see, or both. Recently, placed drive up order for paper towels and other items. Got notice from app order was ready which included the paper towels. When order arrived had all items except paper towels which was a huge disappointment. Okay called customer service to make them aware of the hiccup, paper towels were included in total order, charged to my card, but not with my other items. As usual, phone rang and rang but no answer. Finally, customer service answered next day. I explained about missing paper towels, gave order number and got no help. It was like talking to someone from outer space. Young lady said I had to prove I ordered the paper towels. I told her it was a drive up order, gave her my order number, and advised her that store could pull up my order as well. Got no where with customer service, asked to speak to manager, didn't happen, so stressed, had to hand phone to another to talk on my behalf. Still don't have paper towels I already paid for. Not only do they leave items off orders, they stuff a bunch of heavy items in one bag making it awkward to carry. Please check your bags before leaving this location and if you want to avoid a stressful drive up experience, shop Wheaton/Westfield mall location, much better. Target is still my go to store but not this particular location for drive up service.

Dimitri Ivanoff: It's about 1/3 in size of regular Target. Has a fresh produce & meats section, basic grocery items, cleaning supplies plus some clothing, beauty, electronics. Right now (April 2021) mostly serves on-line orders & curbside pickup. Parking is at the back of the store, but there's entrance from Georgia Avenue. Self service at this entrance almost empty while one at the back has waiting line. Pricewise it's inline with Giant, even some groceries could be cheaper.

Dorie Kane: This is a "mini Target" so keep in mind you can't expect it to have the inventory of the large stores. That said, I go there for essentials and typically find what I need (including hair care products which many have complained about). Staff - including security - are overall nice and helpful. Like another reviewer I did find they were unable to place an order for me - I needed a different size and wanted to apply the credit to an order. They have me a refund and I placed the order myself online. I guess there are some things smaller stores can't do but I do like this one for its convenience when it comes to basics.

Janice Temple: This Target Store is well-lit with wide aisles. I went there on a Sunday evening. Some of the shelves were empty from Saturday shoppers. I wanted to buy Figi Water but they were sold out. I am impressive by the organic selection of groceries. The parking was plentiful the day and time that I went.

SW: Neat small Target. However the security there is awful!!!! Everytime I’ve visited there is a security guard (man with National jersey) following me and whoever I visit the store with. I live in the area, so I frequent this store a lot. Mind you he is not clever with the following. He straight goes to whatever aisle I am in. This makes me not what to use this Target

Bryan Cortez: Don't understand the negative reviews? This is a smaller Target, of course you won't have everything you have at a regular Target - but it has all the essentials. Need milk? eggs? chicken? They have it. Need a spare shirt, or pair of pants? They have it. Need some airpods? Need a spare controller? Maybe you need shampoo, or medication? Target has it. They have all the essentials you need all in this store. Seriously, if you want to know if they have something before you come - use the Target app, it'll be your best friend on each Target Run. This store was definitely needed in the area! Prices are very fair, compared to other retailers nearby. Very clean, organized ---- and the best part are the employees - Very helpful!

Bre'Anna Scott: Pushy and profiling security... scolds children who's parents are in plain sight. Unprofessional and aggressive in their approach.

dontec H.: I was just in my neighborhood store to purchase Goodfellow t-shirts. My preferred size wasn't available. I went to guest relations for assistance. She called over a Manager for assistance. I asked if he knew when the t-shirts would be back in stock. He said the store didn't do the ordering. The company sends over inventory based on their sales, etc. . He said one pack would be sent over in L in a few days. I needed medium. I asked if the Store Manager was in store. He let me know the Clothing Manager was on duty. The clothing manager came over and I explained my need for a medium size. He went to check the shelf. He returned to let me know that the item wasn't on the shelf and is a high theft item. He then said he doesn't know when they'd be coming. He was talking to me very loudly to the point that other customers could hear our conversation. I asked him when the Store Manager would be returning. I let him know that he was speaking to me in an elevated tone and I was standing in front of him. He then said that he was the store manager. Target has employees that lie and render poor customer service to paying shoppers.

14. Goodwill of Greater Washington Retail Store

LEAVE AN OPINION
329 reviews
Goodwill of Greater Washington Retail Store
Location
4.9
Prices
4.7
Services
4.3
Customer Service
4.4
Professionalism
4.4

Address: 619 S Frederick Ave, Gaithersburg, MD 20877

Schedule: Opens soon ⋅ 10AM

Telephone: (301) 527-0970

Guy: Thrift store


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vvk honey: I never usually come here but whenever I do they always be charging me for items that’s totally wrong & it’s kinda annoying. I’ll buy kids clothes & you can clearly see on the tag it’s says size 9, 10, or 12 .. just because they see an adult buying it they’ll charge me for women’s clothes? I buy kids clothes because I give them to my nieces. I’ll even buy a lingerie dress which would be considered “bra” or sleeping wear” & they’ll charge me for a regular dress. I don’t get it. They should probably have proper tagging tactics if they keep getting confused about items. When it’s the “color of the day” I would have to mention it’s the “color of the day” to them other than that they’ll charger for the regular price. It’s only this location that does this too.

Meka Sledge: Well organized and reasonably priced. They are really mindful of covid regulations with only 22 people at a time, direction on walking in lanes and masks are required. Dress only 8.99 and shoes 12.99

Manjosh Sidhu: Have donated here several times but never had a horrible experience but today. The on-duty person instructed me to drop clothing in one of the big bins and when I did, he started to yell that not this bin but the other one. Told him not to yell at me and he instead told me that I was yelling at him. Started to lie. I had a bag of clothing and he started to snatch my bag. And, I kept saying I was not donating the bag but clothing. In the end, donated clothing alone and came back. Had to add that this happened on the day I posted this review and in the evening around 5:30pm. Hope this helps! I remembered this since it wasn’t a great experience. You normally remember something Great or Terrible.

Angelita Sinor: Excellent prices always crowded

jose rospigliosi: A lot of "flippers" like myself used to go to thrift stores, salvation army and goodwill stores because they had really cheap vintage items that we could flip. Now they got smarter and look up prices online such as eBay comparisons. They price high. Same price you can buy on eBay or other resell sites. So it's no longer worth it for us. For the regular shopper? I don't even think it's worth it either. You can find the same prices for new items at Marshalls, ROSS or TJ Maxx. So I don't think it's worth at all. DVD and VHS movies at $2 here where you can find people giving aways huge boxes full of DVD / VHS for free. Or even yard sales you get 4 DVDs for $1. Just an example. So will not go here anymore unless it's to dump my junk that won't sell on eBay.

Mike Sampson: Decent (but not great) thrift store with a variety of clothes, household items, etc. A good option if you reside nearby (Frederick goodwill has a lot more good stuff).

Jason Morris: Great courteous staff and it has a drive-thru donation area. It really doesn't get any easier than this to donate your used items. Outstanding idea whoever came up with it I absolutely love it

Jaden Hdez: I went to the store 7.55 pm and the employees was very rude, the cashiers say it’s close I know they supposed to close 8.00pm. It’s happen in May / 5 / 2022 I don’t know want they are very rude I have 5 minutes left

Sam Odle: Good drop off setup, friendly staff in my experiences, and decent size inside.You’ll often see in reviews that goodwill stores need more organization and while that is true compared to traditional retail stores I found the organization here to be good.

Delighted Day: Super cleaned but clothes price went up recently. Some clothes cost more than original tags.Clothes price went up and 2 times they charged me what I didn’t buy I caught it right at the cashier, the first time I got credit, second time the manager help void it.

15. buybuy BABY

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212 reviews
buybuy BABY
Location
4
Prices
5
Services
4.5
Customer Service
4.6
Professionalism
4.4

Address: 1683 Rockville Pike, Rockville, MD 20852

Schedule: Opens soon ⋅ 10AM

Telephone: (301) 984-1122

Guy: Children's furniture store


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Shana Shaffer: PLEASE DO NOT BUY FROM THIS COMPANY! I placed an curbside order at this location that was later cancelled by the company with little to no explanation as to why. I spoke with Gabriel moments after the store opened to confirm availability of a particular travel system and was informed by him that it was indeed available. I feel as if I took all the necessary steps in order to reserve the travel system to only be extremely inconvenienced later. On top of that, I was told that if I show up to the store to retrieve the item that I purchased, I would have to pay an additional $742. This amount has already been debited from my account. My son is due at any moment and I have to wait several business days in order for this to be resolved. This is time I simply do not have. This is robbery essentially. I spent nearly all the money I have to purchase this item for Janice the AREA MANAGER AND Gabriel to tell me "there is nothing we can do about it." This is no way to conduct business. This has caused me unnecessary stress at a time where it is least needed. DO NOT EXPECT SERVICE AT ALL FROM THESE TWO, I'VE SPOKEN TO AUTOMATED SYSTEMS THAT WERE MORE EMPATHETIC AND HELPFUL!!!!

Jesseca castillo: I literally just walked out this store and the customer service sucks well actually I guess the employees don’t communicate at all, maybe they’re mutes. I walked up to a black lady, I didn’t even get a hello and she didn’t even tell me what my total was or asked for my membership. I work at a gas station and I’m a firefighter and to say a gas station has way better customer service then this store is ridiculous. DO NOT COME HERE. Way better places with GREAT CUSTOMER SERVICE.

Ari Wilder: Gabe helped us immensely with choosing the right stroller and instructed us on all of the configurations and ease of the Cyber Gazelle S. He was thorough and attentive and continued through the store with us! Amazing store and even better staff. THANK YOU GABE!

Stoyan Dimitrov: The kid at the strollers/car seats section is beyond useless. I walk in “sir, I have a car seat question, are you available!” Kid looks at his watch and says “yeah, I have a minute” He lost me there. I am not going to even comment his incompetence. He knew nothing about car seats and it found it funny: not sure why. It was clear that he didn’t care about his job. You’d think buybuybaby would send their employee to a basic training course when it comes to baby stuff, especially car seats.

Bine Chapman: Buyer be aware this store is a huge SCAM ! I ordered some nursery furniture which took three hours for them to even place the order. Then I had an issue at the time I was paying since the two cashiers made a mistake and charged me the wrong amount - 45 more minutes of my time wasted. Next day I read so many bad reviews about this place and I decided to cancel my order. I called Buy Buy Baby to cancel my order and whoever answered the phone said the person responsible for the cancelations would call me back (which they never did). Next day I called again and the exact same thing happened except that I kept calling until I talked to Adeera. She got all my credit card information to issue the refund and she never did ! I had to start a dispute with my credit card and just found out they gave me store credit rather than refund. Who would want a 2k store credit ? I asked for my full refund! Not for a gift card. This is absolutely insane. Not to mention they have the absolutely worst customer service.

Caitlin Ravida: Absolutely the worst place to buy anything. We bought a swing for my daughter and she ended up not liking the swing. I had the original box and receipt and it’s within the 60 day return and they wouldn’t take it back. The dumb lady said the left side of the store you can’t return those items. I will never buy from them ever again.

Gessin Pauyo: I'm in sales and one thing that I know is that people highly appreciate is vast knowledge in regards to what they are about to investing money in. Which my sales associate Anthony has. I initially came in to do research on strollers and carseats, his knowledge and insight was so impressive that found the perfect carseat and stroller for me and my family. If you need a Knowledgeable sales person see Anthony, he only works on sundays.

Melissa Reagan: If I could give this place zero stars, I would. I ordered 5 pieces of furniture for my baby’s nursery on Black Friday of 2020 (61 weeks ago!!!) I also paid for delivery. After dozens of calls and 2 trips to the store (from Annapolis), I’m finally taking home the last 2 pieces. My daughter turns one in 3 weeks. I’ve been told on numerous occasions that the wrong pieces were in. I’ve also been given at least 6 different timelines for when it would be in. On Thursday, I called and spoke with Gabe, the furniture manager, and while waiting on hold for him to check, someone there hung up on me. He never even bothered to call me back. Today I decided to drive there and after being told it would be another month and me telling others in the store to not buy furniture here, it was miraculously there. Linda is sweet but everything else about this place is terrible.

E: Horrible experience. The customer service has completely gone down the drain. There were more employees than customers there and couldn’t get anyone to help us, when we finally found someone it was two employees who acted as if we were a bother to them. No plans to go to this store again. We would have bought significantly more items if any employee cared to work that day.

Bob: The absolute worst retail store I have ever had the misfortune to deal with. Hi, welcome to my TED talk about how this chain is trying to run itself into the ground. Shady delivery companies? Unhelpful staff? False inventory online? Online support useless? Need I say more.

16. Walmart Supercenter

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7110 reviews
Walmart Supercenter
Location
4.2
Prices
4.5
Services
4.3
Customer Service
4.2
Professionalism
4.8

Address: 99 H St NW, Washington, DC 20001

Schedule: Open ⋅ Closes 11PM

Telephone: (202) 719-2110

Guy: Department store


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Kev- keepingitreal: This Walmart offers Capital City Mambo Sauce, Fruits, Vegetables, Seafood, Poultry, Dairy and all sorts of Household Items. This Walmart needs to improve its Elevator services, only two out three of the elevators are working, it would be nice if they removed one of the elevator and replace it with stairs that lead customers from the parking garage to the street level and to Walmart store level for easy access. The current stairs only give customer access from the street level to Walmart store and no access to the parking garage. This Walmart includes a Pharmacy and free two hours of parking in the parking garage. This store has shopping carts available in the store and in the garage areas.

Mirka Mendez: It's Walmart, there are no grocery stores nearby (that I know) so it's an option. Smaller than the usual supercenter, very small produce section. There was an approximately 10 min wait at every registers when I visited.

PaulDavid Morado: Not exactly the best side of town. It is Walmart so all things that go with Walmart come along with this place. It's not close to any Metro station so be prepared for a walk is it on the other side of Chinatown. Excellent place for fruits and vegetables in all things grocery but be prepared also to bring your own bags as there seems to be carts missing

Aminah Imani: Its conveniently located but not the best Walmart to be in. The customers were loud and the security with large bullet proof vests doesn’t make it a welcoming vibe. Grab your products and head out quick. They do validate parking and leave patience for the slow running elevators. The employees were helpful and efficient. This location isn’t my preference but it gets the job done when in dire need.

Sassy Sauce: Mixed experience with this store. It’s a good location and there is parking available in the underground garage. First 2 hours are free. The store has items locked in a case that I couldn’t understand. For example, women’s underwear and some personal hygiene items. Also, the store wasn’t too crowded while I was there and the associate I asked to help me gave me clear directions as to what aisle the product I needed would on. The parts of the store I visited were clean and the overall shopping experience was ok. No major complaints. Just strange observations about profits being locked behind glass.

C. Zed: Well it exists, that I appreciate. I’ll continue to shop here. The cashiers scan items more than once, has already happened twice for me. The store is small and often too messy. The aisles are narrow, and the carts are way too big for the store. Many items are locked behind cases. Could be a better experience, especially for the closest location to the US Capitol.

Henok Garedew (Henny breezy): There is always problems in this specific Walmart all the timeI don’t recommend it

Virginia S: Need more employees/cashiers working. These stores rely too heavily on self checkout. Which is fine if you like to DIY but there shouldn't be so little cashiers that you turn the customers into employees and shoppers at the same time. Some people go shopping for the experience of the human interaction they have buying their things, having someone else ring it up is part of the experiences. Stop cutting corners your customers are not happy with it trust me

Van D Peluche: Terrible terrible. Twice I have ordered online groceries and the first time I did not get it until an hour later and the second time I didn’t get it until a day later than the scheduled period. Absolutely awful. Plus no one in any department answers phone calls. And their produce is very poor quality. May as well not even have the grocery delivery service. Will not even notify about orders being held for the next day.

Harriet Saulsbury: Love shopping at Walmart, some of the eorker are rude ask them a question they always say its not my department and walk away. Another thing as many seniors and disable people shopping there on a daily basis you only have maybe 10 electric scooters for the entire store which is a super store but you have maybe only 2 scooters working. You also took away your seating you have in the lobby of the stores where are we supposed to sit and wait on rides and family members to finish shopping?

17. Walmart Supercenter

LEAVE AN OPINION
5946 reviews
Walmart Supercenter
Location
4.8
Prices
4.2
Services
4.4
Customer Service
4.6
Professionalism
4.5

Address: 310 Riggs Rd NE, Washington, DC 20011

Schedule: Open ⋅ Closes 11PM

Telephone: (202) 756-4418

Guy: Department store


Review: "Messy, low stock of toys"

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Jessica Boada: Good prices but it needs better employees that really like to help . Today is 1/28/22 l was at walmart 2 days ago the skate boards were price 18.98. So today i go buy the skate the price is the same i get to ✔ out the guy goes the price is 29.98 im like no they are wrong so i asked him to fix honor the price he said he can not do it the manager comes show me a picture if you want the item i go take the pic waited in line again another cahier tried to help but the first cashier said no I have the transaction on hold. So i kept on waiting them it was only one person behind me and he said i cannot do it go to customer services. I go he said to customer i have a big line i was like really. Ok finally thay send me back to the manager and she did not ask for the pic or anything and charged me 29.98. But before this she said to the customer service do not come with that. Anyway she was not even wearing the mask properly she had it on her neck. I end up returning the item and got the price at customer service with a DIFFERENT cashier after 3 different lines. Pooooooooooor customer service specialty from the manager

Kev- keepingitreal: This Walmart Supercenter offers a wide variety of fresh fruits, vegetables and other optional food and items to choose from. Staff was friendly and helpful. This location offers a free underground parking garage.

Nsoseh Quistoran: I went there to pick some stuff for myself. Good prizing and amazing products. Recommended to go shopping 🛒🛒

Will Kidd: I'm from Michigan this is my first time being to a Walmart set up like this and it was great basement parking and the crazy thing the escalator for your shopping cart that's wow 😲

Brittany Jeffries: It's crowded, there are never enough lines, and the place is heavily disorganized. But when you need stuff late night, it's nice to have around. I shop around 8-10pm with fewer issues. No access to customer service, but the customer service is iffy at best during the day anyway. Excellent craft and party sections.

K A: Easy, convenient and affordable shopping. I really enjoyed shopping at this particular Walmart location. It’s big, organized and well stocked. They have different sections such as the pharmacy, bike shop, auto care, money center, entertainment and household items section to mention a few. Express Self Checkout✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheelchair Accessible Parking 🅿️ Adequate Parking Space ✅ Shopping Cart Conveyor ✅ 🚻Restroom ♿️Wheelchair Accessible Restroom

taqueya spriggs: I experienced very poor customer service. My family and I shopped here for the first time a week ago and the cashier who rung the father of my children's items began yelling at him because he realized after placing his items on the belt that he forgot to pick up an item that he needed in the aisle. Thereafter, the cashier began shouting for him to return to the checkout counter to complete his transaction because the store was closing soon. I for one don't have a problem with store personnel explaining to me that I am unable to go back to the aisles to select additional items to purchase because closing time is vastly approaching, but it's how you talk to people. Not to mention store security personnel tried to intimate myself and the father of my children in front of them as if he wanted to arrest us. He also became antagonizing by ordering another patron nearby to pull out his phone to video record him throwing me out of the store when I had no involvement with the incident that transpired between the cashier and my significant other. I will never shop at this location again and retail workers should be mindful of their tone and demeanor with customers because my significant other was not being confrontational, disorderly, or destroying property after being publicly humiliated in front of everyone in the store for no apparent reason. This kind of behavior is shameful and despicable and I was mortified. I am a regular shopper of Walmart corporations and I spent a lot money that day and do not deserve to be treated like a common criminal. With everything going on in the world and due to poor customer service and lack of respect for others, I think retailers should convert their services over to online shopping. This way customers can still reap the benefits of shopping without the having to potentially endure poor customer service. In the future Amazon will get all of my business.

scmi7y: Not too good experience, they did not have any of the 4 things we came for. Also they don't sell graphic cards in this store. Staff was 50/50 some was very helpful and good attitude. While others seemed annoyed by customers getting in their way and asking "stupid" questions. Somewhat hard to navigate the store. And prices has gone up lately.

Keshia Wideman: The absolute worst customer service ever. The store manager Patrick is non responsive to the lack of professionalism and ethics of the staff concerning, customers concerns/complaints. They are definitely a representation of his leadership and it shows. He doesn’t follow up on cooperates complaints, and the store is not organized properly at times. They don’t honor price misplaced items, and the cashiers are sarcastic, and rude at times. Crystal has been there awhile and can be rude and dismissive. I had to address her , and others about their rude, unethical behavior.

Michael Perez: If Purgatory exists, this Walmart will be a level. The place was clean and had an organization known to them. Not like any I've ever visited (and I've had the pleasure...to visit more than a few) but I'm sure when you've done your penance of shopping here a few times you get used to it. What really sets this store apart from the others is the stylistic hell that is the checkout process. 7 lanes with at least 9 patrons each. Cashiers that appear to be participating in a slow-down strike (and if they are, my hat's off to them and their cause). And at least 3 arguments between customers that verged on World Star territory. I will say that the curbside personnel were a little more engaged in their work.

18. Walmart Supercenter

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6250 reviews
Walmart Supercenter
Location
4.5
Prices
4.8
Services
4
Customer Service
5
Professionalism
4.6

Address: 5929 Georgia Ave NW, Washington, DC 20011

Schedule: Open ⋅ Closes 11PM

Telephone: (202) 719-3770

Guy: Department store


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VIRGINIA Parker: Very well stocked and clean associate ready to help you. Only one problem not enough cash register open to get the people out. But that's the problem in every store.

Dennis Watts: Just not your average blue Walmart for people who don't live in DC this is really unusual to see a Walmart on a city block and the color is not blue and white, it's made out of brick with a black logo that's pretty unusual

Wesley Pace: The workers are great and helpful. The only gripe is I see a lot of people who are much older and not as mobile that need scooters, and there aren't many for them, so they are often waiting for them. And if they opened more registers it wouldn't be sp crowded.

Adam Stoddard: You know you're in a good part of town when shaving cream and car electronics are kept under lock and key. Got passed around between several employees and then a manager before somebody could procure a key for a case. Same thing happened with another case. Suffice to say I was unable to completely suppress my inner Karen...

Arielle M. (Mermaid): This is the best Walmart in DC. I actually drive out the way to go to this walmart. They even have a better food selection than Giant. For Easter I found 48 count of empty eggs for 1.98!! Which is amazing because I would of spent way more if I went anywhere else!

Terrencia Lester: I found everything I was looking for and a few extra items too. The staff was very friendly and helpful because I am in a wheelchair they offered to help me with items I couldn't reach.They had a variety of all kinds of foods and beverages. This will be my Walmart supercenter that I will be attending from now on keep up the great work and I will continue to be a valued customer.

Sarah West: A large mixed selection of items you can get any 3 for TEN DOLLARS. Selected high end new items are priced accordingly. Kids, mens, and womans apparel and shoes. If you have the knack for treasure hunting in thrift stores.....THIS PLACE IS FOR YOU. thrifty and unique pieces all year round

Matthew Unger: The employees were fantastic and would be 5 stars, but not being able to not use yet another app makes for a poor customer experience that part I would give a 1 star, but I don't want to hold what seems like a wonderful store to a corporate specific issue. I cannot say enough good things about the employees that helped me and even apologized for a company wide corporate issue.

carolyn jackson: I love this store. My favorite associates work here. This store always have a lot of cashier's on duty. The store is as least fully stock.

Jennifer Bowling: No shopping carts. Waited a long time and eventually just went back down to the parking garage to get one myself. The shelves were very disorganized in some areas and a lot of out of stock products. And the lines were very long. The cart escalator was broken and both elevators had orange signs indicating they were not safe for use, but were still being used.

19. Ross Dress for Less

LEAVE AN OPINION
653 reviews
Ross Dress for Less
Location
4.1
Prices
4.3
Services
4.7
Customer Service
4.9
Professionalism
4.2

Address: 112 N Washington St, Alexandria, VA 22314

Schedule: Opens soon ⋅ 10AM

Telephone: (703) 519-3840

Guy: Clothing store


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Hilda Kroll: The location, in the heart of Old Town, is great for someone like me who uses public transportation. I can have lunch at a great restaurant, enjoy the Torpedo Factory, browse in the thrift shops, sit and look out at the water, and then shop at Ross for clothing, housewares, spices, or any number of things I didn't realize I needed. Then easy access to a bus or Metro to head for home with my purchases.

Cindy Ly: The store looks a bit run down, but if you have time, there are some great deals here. There’s a variety of stuff you can choose from.

Mais K: SO RUDE AND UNPROFESSIONAL. I tried to exchange items for which I lost my reciept and the cashier literally asked me how I passed the LSAT if I was so irresponsible as to lose my reciept?? And the manager just stood by and listened??? They were extremely patronizing and basically made me beg them just to go through the process of exchanging my stuff, which is PART OF ROSS POLICY! They tried give me $50 store credit max, even though my items cost $250 bc “they didn’t want to” exchange all my items. I was actually shocked I was bargaining with them to abide by the policies at all other Ross locations - or to just be decent with me. I asked the woman the price of something and she said “do you think I’m slow????” And I was like WAT is happening lol - one of the most unprofessional and rude encounters I’ve had with a person, much less an employee!!!!!!!!

Dan H: I will say this is a unique ross- Street parking “paid” The store is small to other locations- however they do have good finds inside, found a bunch of big and tall tees under $7 each! The jewelry was sorta plain and basic house goods were decent, no furniture- worth visiting.

Carole Klaue: Very nice deals. Four stairs to get inside as sunken shop zone. Nice prices and grandkids found some nice clothes. No masks required.

Bouchra Smai: I brought last week GUESS 1981 50 Ml, women pink oneWorse choice no fragrance, it's just alcohol and nice bottle.

Matthew Garten: Lots of name brand at a bargain. Efficient,helpful staff. Very well set up for social distancing.

Betsy York: Alway a delightful fun time for exploration of esothetic treasures. I am always fascinated at the wide variety of items one can discover at fantastic prices. Dresses, shoes, cooking gear as well as bedding to namea few. My summer favorites were the exception planters for my beautiful garden and high end brand name cosmetics neatly boxed for hygienic and security purposes. So happy ROSS DRESS FOR LESS is open again. Special thanks to all employees for their loyal service. Today's gift to myself and the gardens was a turquoise glass wind chime in a seaside style for great summer celebrations.

Brittany Walker: I have a mixed review of this location because I am always able to find dresses at bargain prices being a size xl. On the other hand, I never find fashion forward shoes here, and all of the body spray I like never has tops. Cant win them all I guess.

Shroom Butter: I bought a small unusual fabric stool here for my aging cat so that he can get up onto my bed at night for stuggles. He's 15. He's precious and so is the strange stool I bought for him from Ross.

20. Macy's

LEAVE AN OPINION
3524 reviews
Macy's
Location
4.4
Prices
4.7
Services
4.5
Customer Service
4.3
Professionalism
4.9

Address: 1201 G St NW, Washington, DC 20005

Schedule: Opens soon ⋅ 10AM

Telephone: (202) 628-6661

Guy: Department store


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Don Malnati: Nice store, The sales clerks are helpful, but there aren't very many of them. I knew that Macy's sold the perfume that my wife wanted, so I just dashed in, was directed to where I could find it, and purchased it along with a nice gift bag. They have a large variety of things, the gift bags were really inexpensive. A good shopping experience!

Muniba Khan: Stopped by from out of town since the weather ended up being a lot colder than expected. We were able to find some winter wear for a reasonable price, although I wish they had a wider selection of warm coats and some gloves for these cold fronts. Everyone that helped us was super great and friendly!

Charmaine Hurst: I'm from Philadelphia and the Macy's in Washington DC is much better looking inside! Brighter lights,the women's clothing layout displays of colors style,etc. That makes you want to be there and shop and look around. Brighter lights and the white painted walls helps to be a pleasant experience and welcoming. Clean lines and spaces makes it look larger. It is better looking than the Macy's in downtown Philadelphia where it is gloomy looking and old looking.It need a upgrade!

Kristen Ashworth: Had a lot of fun at Macy's while we were on vacation in DC! A perfect way to spend a rainy day on a girl's trip... or any time we needed a little retail therapy ;) . Their shoe and purse department is expansive and most of our purchases were marked down substantially. They even have a section for dogs - good quality dog toys for cheap prices! Dominee in the shoe department was extremely helpful and attentive for all the shoes we tried on - super fast getting sizes, kept us laughing, and went above and beyond to help us!

Michael Anderson: I enjoyed walking around the store window shopping for new items. They was a pretty good selection but thank goodness I wear a popular size or I would have purchased the whole store! I may go back to the Macy's near my home to do some wardrobe updating in the near future.

Jacqueline Francis: I went with my daughter to return a sport jacket and to look around for any new items. My daughter met her former coworker who was kind enough to assist with her return. The experience painless and without incident. After the return, we made our to the children department. My daughter wanted to see if there anything new out for babies 18-24 months. There were some times, but nothing much that caught her. My grandson did grab a footsie pajama and my daughter saw a cute pair of sneakers and a tee shirt. Very cute 😍! The checkout rep was very friendly, and he was the manager. Overall, a great experince🙏🙏🙏

Mike Sackie: It used to be a really good place to shop at but now the customer service just inst there and. Either is the clothes where did it all go? Hopefully one day it will come back 🙏 thanks for ever seeking new styles

C Meadows: Terrible customer service in their furniture department. The gentleman that "helped" me didn't seem to have a clue what he was doing. I asked him questions he couldn't answer so he said he would check with his supervisor and then call or text me the next day. He never did. When I came back to the store three days later he was rude to me about the situation. Shop online to avoid the poor customer service.

Susan Marich: Signs are tough to find. Feels like a fire hazard. Terrible service. Four clerks at the perfume counter just stood around talking and would not acknowledge I needed assistance. I looked for a clerk on several floors ( no one around) and the up escalators didnt work; 4th floor before I found a clerk who would help. The worst! I ended up leaving and spent my money elsewhere. Some people don't need a job I guess.

Cherisse Pais: This store is a disaster. None of the suitcases had prices on them, so I had to hunt down a cashier to find out how much one was, who was MASK-LESS the entire time, not to mention completely incompetent. She ended up charging me when all I wanted was a price check. And then she tried to talk me out of processing a refund, insisting that is was a good deal (it wasn’t). Absolutely not worth going here! It’s gone so far downhill.

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