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1. Crown Pawnbrokers - Washington
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5
95 reviews
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Address: 1726 14th St NW, Washington, DC 20009
Schedule: Opens soon ⋅ 10AM
Telephone: (202) 332-2522
Business type: Pawn shop
Francis Jafari: I have been to many pawn shops throughout my life! I’m a bit of a junkie for them. I love shopping there and finding great things for great prices. I will say crown pawn shop is by far the best I’ve ever encountered! Everyone there is so amazing and willing to help anyway they can! Just ask for mike and he will drop what he’s doing to help. He has always been fair and given me the best deals and gives top dollar for all my items. They also have a female staff member, mrs Jessica who has extensive knowledge of jewelry and can really help you with all questions you have and will work with your budget to help send you home with the ring or watch you desire! All in all this is a 5 star pawn shop and I would recommend it over and over again, so make it your first stop if you’re looking for great deals and great staff!!!
Response: Thanks for your thoughtful review. You are awesome
nick: Amazing service! I love this place! I just bought my wife and daughter last minute gifts, and they were all very helpful. They helped me pick out a necklace and a bracelet. The prices were great. I really liked the omegas and Rolex’s they have for sale. I’ll be back
Response: Thanks nick for the great review.
TODD DILLERSON: If your looking for the best place for any kind of assistance along with the best customer service available go to Crown Pawnbrokers. This place is ran by a unbelievable management and staff who make you feel comfortable and at home ! I’m a regular here and wouldn’t go anywhere else! Thanks guys !!
Response: Thanks for the great review Todd 👍
Carlton Reynolds: I have been a long time customer of Crown Pawn , they are hard working , generous and fair when it matters most , at least I can say that for myself I have been given a fair shake . . .
Response: Thanks Carlton.
Nakita Anderson: My son and I have been coming to this establishment for games since he was 5 he is now 12 and he loves to come and see these wonderful people. My son is into gaming and I’ve learned so much about it with their help and the greeting we get from everyone is so warming. They have been around for so long and the variety of things they have are reasonable and no matter the item, there’re always someone with knowledge of it, check them out, you will come out with the best deals and not to mention the politeness and helpfulness. We love them
Response: You both are so kind. Thank you. 😊
Leon Elliot: This place saves my life every time I’m in a bind and it’s the only place in DC where I can find quality products from my jewelry to my camera equipment love it here
Response: Thanks for the great review.
2. Goodwill of Greater Washington Retail Store - Washington
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5
408 reviews
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Address: 2200 South Dakota Ave NE, Washington, DC 20018
Schedule: Opens soon ⋅ 10AM
Telephone: (202) 715-2658
Business type: Thrift store
Reanna Rousseau: I have to say very disrespectful management at this location. The staff was lovely and helpful but the short light skin women manager with the face piercings, with her mask underneath her nose gave me the worst experience I have ever had at goodwill. Her regional needs to have her replaced ASAP. You can’t make your own rules at your store that’s not in policy. You can get fired for things like that and she must be reported. This is a store where they take free items and mark them up for “Goodwill” to sell to the people in the community who can’t afford the regular priced items. If you are over pricing the item you are basically doing a disservice to the community.
Zh Ie: Purchased online from this location. The staff was amazing on checking the condition of the item after purchase, and as an added service on their end, they sent a few extra close-ups even after I had purchased, which was not necessary, but so appreciated that they thought to do that. Above and beyond service, and extremely customer-service oriented.
Kim Barr: I found some lovely things there the staff was very helpful and definitely check out the colors of the week sales. I was able to get a 15.99 suit for 3.99 because of the colors of the week sale.
Franklin Owens III: I was there for clothing… but I can never pick out clothing in a thrift store, so I left with books. The store was well organized though. I tend to be a bit uncomfortable buying items out of thrift stores. I didn’t care much for the clothes. But there were other items in the home section were really nice. Everyone was nice in the thrift store. Even when I gathered a cart full of books and then realized I couldn’t use my clothing voucher on books😬😅
bluslushii: Been to multiple Goodwills, the staff was by far the most helpful and I honestly received the best customer service I did at any business. Definitely will be returning! Thank you so much ladies for being so kind and helpful!
3. Goodwill of Greater Washington Retail Store - West Falls Church
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4.9
189 reviews
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Address: 2936 Annandale Rd, Falls Church, VA 22042
Schedule: Closed ⋅ Opens 12PM
Telephone: (703) 663-2762
Business type: Thrift store
Noor Ayoob: Great run with the family today to Goodwell there was so many stuff to buy good used equipment. Clean store parking was available on site great customer service . Keep up the great work.
Sharon: Went yesterday around 2pm The store itself is smaller than the goodwills ive been in before, but also more organized! I think their best section is the long sleeve shirts for women, I think they have some real gems in there! Workers are nice and it was an easy checkout. Would recommend if you need a blouse or just want to browse!
T: A medium-sized store with a pretty decent selection on used pieces. I came out with two really nice dresses both brand new with the tags still on them and a skirt that still have the tags on it so it was new as well I also found a nice straw beach bag for the summer. The staff was very kind and helpful and the store was very clean I will definitely get back here 😊 Sorry guys I forgot to take pics this time!
Elmer And Liz Gonzalez: Two stars is just right, goodwill has become so overpriced that at today date I rather buy new instead, pair of shoes for $40 already used? No way, those used stuffs are donations, so should be priced accordingly not even higher than new. Check for yourself.
BEN watson: Fantastic service, nice stuff and great prices. Got a like new backpack for $9
4. Goodwill of Greater Washington Retail Store - Arlington
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5
478 reviews
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Address: 10 S Glebe Rd, Arlington, VA 22204
Schedule: Open ⋅ Closes 8PM
Telephone: (703) 769-3711
Business type: Thrift store
Gena Komrada: Lands End shorts and top. Awesome deal.
Josue Canas Benavides: Worst experience ever , my grandmother passed away and when I decided to donate her clothes Coats ect. I was greeted by a gentleman who had a attitude from the start all to say he was threatening to fight me if he was not “ on the clock” Worst custom service ever these guys should not be allowed to be employed by the company but reading these reviews seems like I’m not the only one with a bad experience DONATE TO YOUR LOCAL CHURCH !!!!!! AND TO MAKE IT WORSE I CALL TO SOEAK TO THE MANAGER AND SHE HUNG UP ON ME. Please contact me to explain in further detail on how these employees are a embarrassment to your establishment. Josue
Matt Burz: Large selection inside with good prices! Donation process was relatively straightforward and streamlined
Juliana: This store has such great options! Vintage finds, designer finds, and kitchen items are great! My only issue is they always have a million people outside in the donation area and only like two people at the register, so you end up standing in line for 15-20 mins. But aside from that I love the store and their selection.
Pedro Cabezablanco: To give credit where credit is due, this location of Goodwill has gone to great lengths and innovative concepts in developing new forms of being rude to people who wish to donate. Heavy box? Not our problem. Disabled driver who needs some aid donating? Be comfortable blocking a line of other donators as they figure out that you need help after shuffling large pallets around and try to ignore you as long as possible. A couple of color laser printers along with spare toner and peripherals? dropped into cartons as if the sound they made crashing against the bottom was the voice of angels. Such a shame. I like to thing the donations will do some good, and I realize they famously do not pay well, but oh how I dread coming here.
Maritza Cooper: If you like to shop thrift stores, then you should try this location. I went in to just browse and maybe find a book or 2. I left $100 POORER! I found 10 books, 3 shirts, a Michael Kors Purse, a Fossil Purse and a fabulous pair of Ralph Lauren boots! Plus a bunch of other useful things! I happily shopped for 2 hours! The service there is excellent. From the guys stocking the shelves to a fabulous cashier. It was wonderful. I am thrilled with my purchases. ESPECIALLY the BOOTS! I try to pop in frequently as the stock is constantly changing. You never know just what kind of treasures you may find! Shop Happy!
5. Unique - Wheaton-Glenmont
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4.1
436 reviews
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Address: 12211 Veirs Mill Rd, Silver Spring, MD 20906
Schedule: Opens soon ⋅ 10AM
Telephone: (301) 962-0600
Business type: Thrift store
Abi Maghamfar: A place to donate unwanted items and buy used items from furniture to toys to kitchenware, clothes, shoes, books, DVDs, etc at reasonable prices. If you buying toys, puzzles and games or anything that have multiple pieces, makes sure all pieces are there as this has been one of the disappointing aspects of buying stuff here. The other disappointment is the lack of organization and cleanliness of the facility. Love the idea of recycling and reusing rather than sending them to the wasteland and Unique provides that opportunity.
Alice L.: Unique Thrift is a for-profit enterprise owned by Savers, which is owned by a private equity firm in the Seattle area. It is NOT a charity shop and does not donate its profits to charity. Their website clearly states: "Shopping in our stores does not support any non-profit." The company says it purchases donated items from some local non-profits; however, it does not release details on these buying deals. The company is large and owns many thrift stores around the country. I mention this because there are true charity shops in the area--including Goodwill, Urban Thrift, Salvation Army, church shops, etc.--that are actually charities and donate their profits to charity. Some of the real charity shops are even run by volunteers working for no pay in order to help the cause. A lot of people seem to think Unique is a charity and the attorney general in Minnesota has in the past accused this company of misrepresenting how much it gives to charity. So if you have lovely and near-new items to donate, I highly suggest donating them to authentic charity shops. I frequently shop the charity shops, but I also shop at Unique. Unique Thrift is still a worthwhile place to shop and I have found many nice items for good prices. It is pretty well managed and prices are marked clearly. The merchandise is generally clean and not damaged, although you have to examine your items carefully. There are 7-day exchanges but only for clothing and shoes. Be very careful buying anything else that might have defects, such as luggage, electronics, furniture, etc. Some items do have hidden damage so you have to look carefully. There are discounts here on Mondays, Tuesdays and Thursdays only so those days tend to be crowded.
JJ Edwards: Its a huge thrift store, as afar as I know and for so many thrift store I had visited this is my favorite one. They have huge selection of clothes, shoes, toys, books, furniture, kitchen ware and many more. Worth to check out!
Sara O'Brien: I have been going to this place for years and always felt welcome, but today was the worst experience of my life. We were in line for self checkout, when I saw that register 18 was open, as I proceeded with my daughter to the register the woman that was in charged of self checkout named Charika told us, "come here because I cannot see what you ring there." We walked to the register that she told us and as I scanned this woman stands there staring at us scan each item. I was already getting upset because she was staring at us scan as if we were the only customers there or as if we were thieves. After scanning 7 items this woman proceeds to approach my bag and count the items that I had placed inside the bag to make sure it matched the amount of items on the screen. I felt that we were being treated as thieves. I got so upset, I asked for the manager, but she said no one was available, so I took a picture of her ID card. This woman stood staring at our register until we finished ringing every item as if we were thieves. People go to the thrift store for many reasons, but in no moment should they be harassed by anyone. This store needs to train its employees to be courteous and not target people
li garcia: Good thrift store. Nice selections of everything. All staff and personnel are nice and friendly except for the old lady at the register. Very mean ! Unfriendly! And the voice specially when she’s on the speaker. She’s always mad and unhappy person. I’m sure I’m not the only one noticing it!
Ariel S.B.: My favorite thrift store! Yeah, some of the prices are just a little bit higher than your average goodwill, but the quality of items is so much better. I’ve seen brand new items from designer stores, sometimes with the tags still on them. Stuff is actually trendy and cute and not dated. They have clothes in every size, the selection is huge! Definitely visit if you’re looking to revamp your wardrobe.
6. Target - Washington
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3.6
777 reviews
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Address: 3100 14th St NW Ste 201, Washington, DC 20010
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 777-3773
Business type: Department store
Chaturbhuj bhojwani: Very nice and clean store parking available in the basement, Only problem always low on the food inventor and produce and grocery.
Cliodhna MacFadden: We purchased the Element 65” TV, and after 3 days the backlight broke. We tried everything to fix it. Without a box or receipt in hand, we brought it back to see what may be possible to do. Associates TK, Nicole S, and Anton were able to use the debit card used to purchase to look up my receipt to get our return sorted. We so appreciate them going truly above and beyond to show us their compassion and excellent customer service.
Jasmine Thomas: Mobile Tech Has A Rude Raspy Voice Lady Working There. Ms.Kathy Is Extremely Unprofessional & Doesn’t Know What She Is Talking About. She Lied & Told Me That An AT&T Phone Was Unlocked. The Phone Wasn’t Unlocked & I Was Trapped In A Contract. I Explained To Her That I Wanted A Unlocked Phone & She Insisted On Telling Me The Phone I Bought Full Price Was Unlocked, Yet I’m Getting Stuff In My Email Saying I Have A Contract That I Have To Pay Off My Phone. Her Attitude Is Stank & She Never Has Her Mask Up On Her Face. Columbia Heights Target Do Better, Her and Her Unprofessional Ways Are Bringing Your Company Down Tremendously. I Will Be Reaching Out To Corporate!
Shayna Deverman: Dirty, unorganized, extremely low stock on everything. Items thrown everywhere, picked over. Shoe isle was a disgrace. Nice they have an “Ulta”, but very limited items. Took me several minutes to figure out where body wash was. Haircare, travel, makeup is all grouped together in the front/middle-like typical but body wash/deodorant was clear on the end of the store. Terrible flow. All that looking and they had very limited washes! Men’s selection had more to choose from. Went in there with a very basic list and got one thing on it… my nearest Walgreens was more helpful…disappointing since I love me a Target trip. I won’t be back to this one.
Adah Deveaux: This review is for the starbucks within target. My drinks were great but a little of a wait. The actual target was customary.
Thomas Nali: NO PARKING VALIDATION Poor inventory. This is on a regular old Monday. I asked for the product I was looking for, they checked in the back, and said it was too hard to get to and another employee would work on it, but they don’t know how long it will be. This was at almost noon. Look at how few dairy products are on the shelf. Staff continued to prove unhelpful. I asked four different employees where a type of product was and they each told me to find someone who worked in that dept. OR they just told me they “probably don’t have it” WITHOUT even looking or bothering to find where it should be!! They tried to walk off but I said I am not satisfied until we find the shelf where it should be, and I’ve been looking for fifteen minutes. Took all of that to get some help finding one little thing.
Sade Wilson: I was shopping today at the Washington D.C target store and was purchasing gift for my family I found some nice things and for a really good price. I went to check out and the items were ringing up different from what the price was upstairs I explained to the cashier he called for a manager. The manager name tiffany came and refuse to change the price the for two of the items but change it for the other too items. I continue checking out because I didn’t want to wait to long after I was done checking out I went upstairs to take pictures to show the manger she still refuse and walk away.
Donna Walker: Buyers we aware the prices in Target are going up every week and its terrible and make sure you know the prices of your items because the shelf price and the register price can be different at times. Security was following me for no reason so I had t let him know you are following the wrong person. I catch more people stealing at Target and I do not work there. Also, some of the employees are so rude. I will be recording my conversations with the employees when I need to ask for help as proof of how rude some of them can be.
7. Target - Washington
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3.3
108 reviews
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Address: 1515 New York Ave NE, Washington, DC 20002
Schedule: Open ⋅ Closes 9PM
Telephone: (202) 914-2396
Business type: Department store
Sassy Sauce: This store opened a couple years ago and it’s always nice and clean. The day I went after work the store must have just received a truck because there were boxes of product on most of the aisles. But this store is generally very clean and organized. This isn’t a normal sized target though, it’s definitely smaller and has more of a convenient store type feel. But all of the normal Target staples are still there. There is parking under the store and it’s accessible using the escalators or elevator. There is a Starbucks as well. It’s a great store to visit!
Amreen Shafiuddin: poorly managed target.. no one knew answers for anything. customer service was poor. stocking issues in all the aisles. boxes everywhere.. the food items especially bread section don’t have best before stickers on them. when questioned, they just saw each other faces. poorly managed.
Mysiki X Valentine: Whoa! Let me begin on a positive. There is a cashier (older Black woman) Joan, who is the most pleasant staff worker. However, the younger staff can often be found tucked away on phones, having side conversation and etc..so finding help is always difficult. In addition, the customer service could never be described as friendly. But it does not end there, this is one of the worst Target’s I’ve ever went shopping. The store shelves stay empty. I recently order Beats headphones online for pick-up, I was emailed saying my order was ready—but when I got to the store the manager cancelled my order, stating the item was not in the store. Long behold, I walked to the back and there sat 3) pairs of the same item I came to pick-up. Her attitude was out of this world, I couldn’t believe she worked in customer service. No matter what time of the day, the aisles have carts full of products yet to be put away. Makes the store seem chaotic and disorganized. If it’s a quick stop, I’d advise going elsewhere. Looking to do serious shopping, never stop here. To end on a positive the food section is normally well stocked and presented nicely.
Kareem Carter: Lets start by saying I am appreciative of having a Target in this area of DC. The parking facility is safe and well lit, the store was reasonably stocked and clean. My gripe is with the professionalism of the management and the completely ineffective way they run the checkout line. they funneled everyone through one line and when several customers skipped the single line and went straight to the register, they were allowed to do so.....causing frustration to the other customers in the line. This was brought to the lead employees attention and she sarcastically dismissed my frustration. They should really signage up on how the checkout line works!
Erin Truax: I have been to this Target a few times because it is the most convenient for me (and parking is easy) but I always leave feeling very frustrated. There are constantly boxes of inventory waiting to be unpacked that are blocking the aisles and many shelves are often missing product. I have shopped at different times and on different days, but this seems to be on ongoing issue for this location. If you’re able, I recommend a different location.
J Por: Went in for some quick toys for my nieces and nephew. Turned in to their Loss Prevention racially profiling my partner, and followed us around the store the entire time for 60 dollars worth of merchandise, part of which, we had to find an employee to get. We initially went in to make a return, and unfortunately had the idea to shop the last bit of our list. Workers letting people (guy in a blue hoodie was wearing a red shirt so possible employee?) walk around without a mask even though DC has a mandate, and the stores inventory is always in the way. Should have been more concerned following him to give him a mask instead of two people who were in your store less than 25 minutes. Overheard an employee talking about managers asking the team to get tested because of a potential positive employee. Overall, the worst experience I’ve had by far. I’ve been a consistent customer for three years, but no more. This location is best avoided. Trust me.
livingmytruth 2: Joan has the best customer service ever. I came in this location with my 98 year old grandma and she made my grandma feel sooo good and proud and she really has a positive attitude. Thank you for making my grandmother’s shopping experience so pleasant . I will actually make this my home store now because of her pleasant demeanor
Aaron Blackmon: Have you ever wondered what it would be like to go to a Walmart that is all red and has Target signs? Well wait no longer! This will fit the bill. The validated parking is a mess. The store is never stocked but simultaneously stocking everything at once and the lines are NEVER open. I only went there after learning my initial lesson months ago because it’s so close and I wanted to get a few things but even still it wasn’t worth it.
8. Micro Center - Merrifield
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4.5
3638 reviews
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Address: 3089 Nutley St, Fairfax, VA 22031
Schedule: Opens soon ⋅ 10AM
Telephone: (703) 204-8400
Business type: Computer store
Joseph Pietroluongo: Micro center has everything. I had never been to one before but if you are doing anything gaming they have pretty much everything. Feels a bit like a used car dealership inside however. The staff always approached me which is engaging but I just wanted to browse and didn’t want to be sold anything. It is probably more helpful for people who don’t have any idea about computer components, but it felt very off putting to me.
Response: Thank you for sharing your review with us, Joseph! We greatly appreciate all of your feedback as we are always looking to improve.
Devon Janes: Came here a few weeks ago to pick up a gaming laptop. I found the one I wanted online, gave them the SKU number, and had a quick and easy checkout. It probably would have been easier if I had reserved it online for pickup since they seem to have a good process for that. The store is well stocked and well staffed and should be the first place you visit when looking for electronics.
Response: This is great to hear! Thank you for your kind review. It's greatly appreciated as we are always looking for ways to better our store. This will be passed along to upper management to ensure future improvements!
rareflowersinatomb: I was looking at gaming laptops and found some great deals at MicroCenter, and a good price on the exact model that I was most looking at. Store is a bit out of the way for me but not much of a selection at other stores nearby unless you want to WAY overpay at Best Buy...and hope it never fails since their support is trash. Only way to get a better deal would be to toss the dice with an Amazon listing, and even then could only have shaved off about $100, which would be gone if you ever had to ship your computer off for service. -Large store with a lot of stock, and they keep it clean and organized -Staff has been friendly and helpful -Very competitive pricing
Response: This is fantastic to hear! Thank you for taking the time to reach out and share your feedback with us. We greatly appreciate it and hope to see you again soon!
Fronzy 101: This computer superstore has everything from building complex circuitry projects to building high-end custom PCS, workstations and everything into between. They also have a apple section and a home theater section with very knowledgeable staff. I use the micro center CC card that gives me an extra 5% off as well as better pricing with rebates.
Response: Thank you so much for sharing your review with us! We greatly appreciate your feedback and hope to see you again soon!
Stoonookw: Bought a bunch of hard drives and misc stuff. The customer service here is absolutely next level!!! Thanks Christopher F for you superb knowledge
Response: Hello, We are thrilled to hear that you were able to find everything you were looking for. Kudos to Christopher F. who assisted you. Thank you for choosing to shop with us. We look forward to seeing you again soon!
Konverse Sketch: I was given a used piece taped all over and when the box was opened at home, expectedly, there were some shredded pieces stuck on the back of the device.My order clearly specifies that the condition of the piece is NEW.
Response: Hello, we are very sorry to hear about your experience. We certainly understand your frustration and do apologize for any inconvenience. We will pass this information along to upper management to ensure future improvement. Thank you for bringing this to our attention.
9. Walmart Supercenter - Washington
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3.8
7110 reviews
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Address: 99 H St NW, Washington, DC 20001
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 719-2110
Business type: Department store
Kev- keepingitreal: This Walmart offers Capital City Mambo Sauce, Fruits, Vegetables, Seafood, Poultry, Dairy and all sorts of Household Items. This Walmart needs to improve its Elevator services, only two out three of the elevators are working, it would be nice if they removed one of the elevator and replace it with stairs that lead customers from the parking garage to the street level and to Walmart store level for easy access. The current stairs only give customer access from the street level to Walmart store and no access to the parking garage. This Walmart includes a Pharmacy and free two hours of parking in the parking garage. This store has shopping carts available in the store and in the garage areas.
Aminah Imani: Its conveniently located but not the best Walmart to be in. The customers were loud and the security with large bullet proof vests doesn’t make it a welcoming vibe. Grab your products and head out quick. They do validate parking and leave patience for the slow running elevators. The employees were helpful and efficient. This location isn’t my preference but it gets the job done when in dire need.
Sassy Sauce: Mixed experience with this store. It’s a good location and there is parking available in the underground garage. First 2 hours are free. The store has items locked in a case that I couldn’t understand. For example, women’s underwear and some personal hygiene items. Also, the store wasn’t too crowded while I was there and the associate I asked to help me gave me clear directions as to what aisle the product I needed would on. The parts of the store I visited were clean and the overall shopping experience was ok. No major complaints. Just strange observations about profits being locked behind glass.
C. Zed: Well it exists, that I appreciate. I’ll continue to shop here. The cashiers scan items more than once, has already happened twice for me. The store is small and often too messy. The aisles are narrow, and the carts are way too big for the store. Many items are locked behind cases. Could be a better experience, especially for the closest location to the US Capitol.
Henok Garedew (Henny breezy): There is always problems in this specific Walmart all the timeI don’t recommend it
Van D Peluche: Terrible terrible. Twice I have ordered online groceries and the first time I did not get it until an hour later and the second time I didn’t get it until a day later than the scheduled period. Absolutely awful. Plus no one in any department answers phone calls. And their produce is very poor quality. May as well not even have the grocery delivery service. Will not even notify about orders being held for the next day.
Harriet Saulsbury: Love shopping at Walmart, some of the eorker are rude ask them a question they always say its not my department and walk away. Another thing as many seniors and disable people shopping there on a daily basis you only have maybe 10 electric scooters for the entire store which is a super store but you have maybe only 2 scooters working. You also took away your seating you have in the lobby of the stores where are we supposed to sit and wait on rides and family members to finish shopping?
10. Library of Congress - Washington
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4.7
1554 reviews
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Address: 101 Independence Ave SE, Washington, DC 20540
Schedule: Open ⋅ Closes 5PM
Telephone: (202) 707-5000
Business type: Law library
Mireille G: Favorite place I visited in D.C.. Words cannot begin to describe how gorgeous this building is inside and out. Every single detail so carefully thought out from the architecture to the art. Definitely go visit if you can, there’s so much to see. Also try and get a library card if you can it’s totally free and a fun souvenir to keep. It’s a legit library card and you can use it to enter the main reading room but you usually need to make an appointment weeks in advance to get in room but the card is a nice memory to keep.
Nicole Pascotescu: Beautiful. Photos will never do it justice, you need to see it in person! It’s literally breathtaking. It’s amazing to just stand in the middle of it and look up in awe. I went on a school trip from DC and it was a great learning experience. But really I’ve never seen such beautiful architecture and design.
Sonya Williams (Wildflowers and Hooyahs): What an incredible experience! It took us about twenty mins to get library cards but it was worth it! We also felt the amount of people there on a Tuesday was weird but it’s popular for a reason. Will def return. The staff were so nice and knowledgeable.
VikinGA: Gorgeous! The national library of the United States and the largest library in the world! Its collections include more than 30 million catalogued books and other print materials in 470 languages. It holds the largest rare book collection in North America, including the rough draft of the Declaration of Independence and one of the Gutenberg Bibles!!!
Ashok Patel: Library of Congress, a national symbol of knowledge is the largest and oldest library of United States established in 1800. This is the research library for Congress and open for public for research only and the books or materials can not be checked out. The library is housed in three buildings on Capitol Hill. The research material is from all over the world in more than 450 languages. The library has more than 160 million items and everyday 10,000 new items are being added. We booked the timed tickets online to visit the library. I couldn’t get the timed tickets 5 days before but some limited tickets are released everyday morning at 9.00 am. Exactly at 9.00 AM I tried and I got the desired time slot. There is no entry fee. As a book lover, it was my dream to visit this unbelievable and incredible heritage library. Anyone can have access to the library if you have Reader Identification Card. The building architecture and the sculptures inside and outside are absolutely stunning. It is very theatrical, heavily ornamented and the decorative paintings and beautiful sculptures place this building among greatest art and architecture in America. The exhibition of photography and about Rosa Parks was very impressive. The mosaics, the frescos and the stained glass work is amazing. Thomas Jefferson’s personal library and the main reading room is great attraction. Unfortunately, we could see the main reading room from high above with limited sight through the thick glass. I wanted to see those millions of books on the shelves as I dreamed off, but what I saw was mostly exhibitions in a museum kind of setting. However, this is a must see attraction.
Richa Rashmi: What an amazing Greek architecture! This place is a jungle of Corinthian columns, a sea of books and a sky of murals. It’s absolutely stunning. Be sure to checkout Jefferson’s own donation of myriad books along with an exhibition of Rosa Park’s works. Also, entry is by appointment only. There’s a book shop that hosts souvenirs ranging from books to crockeries.
Juhi Pac: Beautiful historic building with gorgeous architecture. There are two and a half floors of museum-exhibits of some of the maps and records that the library keeps. Absolutely worth it for the free price and close proximity to South Capitol metro station
Rany SADER: By far, one of the best experiences ever if you are into culture. A fan of books, I loved the place, the heritage, the building and the whole experience. Don’t think twice if you like a Library. One of the best I ever visited.
Jon Scott: This is a must visit while in DC. The architecture and history was worth every minute. Take time to ask a Docent about specifics of the area you are in. Jim (docent) was so knowledgeable and spent ten minutes explaining the sculpture and paintings. The photographic exhibit was a bonus and Tomas Jefferson’s library exhibit was as well.
Alexandra B: A library dedicated to knowledge and education in every way possible. One of my favorite places in DC. Every inch of this building is a tribute to history, the pursuit of knowledge, and the contributions of those who came before us. Note you have to reserve a timed entry pass online in order to visit the library.
11. Walmart Supercenter - Washington
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4.1
6250 reviews
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Address: 5929 Georgia Ave NW, Washington, DC 20011
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 719-3770
Business type: Department store
Arielle M. (Mermaid): This is the best Walmart in DC. I actually drive out the way to go to this walmart. They even have a better food selection than Giant. For Easter I found 48 count of empty eggs for 1.98!! Which is amazing because I would of spent way more if I went anywhere else!
Sarah West: A large mixed selection of items you can get any 3 for TEN DOLLARS. Selected high end new items are priced accordingly. Kids, mens, and womans apparel and shoes. If you have the knack for treasure hunting in thrift stores.....THIS PLACE IS FOR YOU. thrifty and unique pieces all year round
Jennifer Bowling: No shopping carts. Waited a long time and eventually just went back down to the parking garage to get one myself. The shelves were very disorganized in some areas and a lot of out of stock products. And the lines were very long. The cart escalator was broken and both elevators had orange signs indicating they were not safe for use, but were still being used.
12. Walmart Supercenter - Washington
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4.1
5946 reviews
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Address: 310 Riggs Rd NE, Washington, DC 20011
Schedule: Open ⋅ Closes 11PM
Telephone: (202) 756-4418
Business type: Department store
Jessica Boada: Good prices but it needs better employees that really like to help . Today is 1/28/22 l was at walmart 2 days ago the skate boards were price 18.98. So today i go buy the skate the price is the same i get to ✔ out the guy goes the price is 29.98 im like no they are wrong so i asked him to fix honor the price he said he can not do it the manager comes show me a picture if you want the item i go take the pic waited in line again another cahier tried to help but the first cashier said no I have the transaction on hold. So i kept on waiting them it was only one person behind me and he said i cannot do it go to customer services. I go he said to customer i have a big line i was like really. Ok finally thay send me back to the manager and she did not ask for the pic or anything and charged me 29.98. But before this she said to the customer service do not come with that. Anyway she was not even wearing the mask properly she had it on her neck. I end up returning the item and got the price at customer service with a DIFFERENT cashier after 3 different lines. Pooooooooooor customer service specialty from the manager
Kev- keepingitreal: This Walmart Supercenter offers a wide variety of fresh fruits, vegetables and other optional food and items to choose from. Staff was friendly and helpful. This location offers a free underground parking garage.
Nsoseh Quistoran: I went there to pick some stuff for myself. Good prizing and amazing products. Recommended to go shopping 🛒🛒
K A: Easy, convenient and affordable shopping. I really enjoyed shopping at this particular Walmart location. It’s big, organized and well stocked. They have different sections such as the pharmacy, bike shop, auto care, money center, entertainment and household items section to mention a few. Express Self Checkout✅ ♿️Wheelchair Accessible Entrance✅ ♿️Wheelchair Accessible Parking 🅿️ Adequate Parking Space ✅ Shopping Cart Conveyor ✅ 🚻Restroom ♿️Wheelchair Accessible Restroom
Keshia Wideman: The absolute worst customer service ever. The store manager Patrick is non responsive to the lack of professionalism and ethics of the staff concerning, customers concerns/complaints. They are definitely a representation of his leadership and it shows. He doesn’t follow up on cooperates complaints, and the store is not organized properly at times. They don’t honor price misplaced items, and the cashiers are sarcastic, and rude at times. Crystal has been there awhile and can be rude and dismissive. I had to address her , and others about their rude, unethical behavior.
13. Costco Wholesale - Washington
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4.5
7913 reviews
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Address: 2441 Market St NE, Washington, DC 20018
Schedule: Opens soon ⋅ 10AM
Telephone: (202) 269-8540
Business type: Warehouse store
Sassy Sauce: Who doesn’t like Costco. It’s filled with stuff we really don’t need, but when we see it we justify why we want it and figure out the rest later. The tire center crew is very helpful and I have bought car batteries from here as well. The ease of rerun for items is really good and the process is very streamlined. I like the selection of items and it’s generally well staffed. I don’t have to wait too long in line before checking out. The gas prices are the best I’ve seen in the surrounding areas. It’s usually a win whenever we visit.
George Owino: Clean location, Friendly staff/employees Awesome prices 💰 🤑 💸💸💸 Lots of premium liquors/ wine ciroc, Hennessy, grey goose, tequila an etc🍾🍷🍸🍹🍺 Fresh produce apples, pears,peaches, onions, grapes, watermelon, lemon, oranges, strawberries, carrots, avocado, broccoli, cucumber🍇🍉🍊🍋🍏🍎🍑🍓 🥝🥑🥒🥦 🥔🥕🌽 🍍🍌🍋🍊 Go early...less lines...less people...less germs Lots of selections 🕢🕣 Plenty of parking🚘🚔🚖🏍🛵🏎🚐 Hot dinners ready for the table Awesome gas prices 🚘 💰 🤑 💸
Anthony Stewart: A bit crowded, but great just as every other Costco. If you haven’t been a member for a while, now is your time to go back! Things have only gotten better! Pretty easy to reach by public transport if one doesn’t plan to get much (and traveling by bus and metro forces one to be a bit more circumspect in one’s purchases). Will be returning monthly and already know where to find great holiday essentials. Hadn’t had Costco pizza in years, and it really hit the spot. It’s one of the few places in the country where a meal and a drink can still be had for under $3!
Oceanie De Silva: Love Costco and specially this DC one as it’s the only one that sells Liquor in the whole DMV area! We find some great items- coconut water from Sri Lanka, Dutch ovens for a great price! Hard Liquor and wines and beers etc amazing collection!! And great prices too! The Japanese whiskeys are a treat and also some fine wines from France and Spain! Also the service is great and efficient! Even though it’s always crowded you move fast!! Become a Member and come over to the DC one!
B. Lipkowitz: This is a great store for just about anything personal, business, and corporate. A courteous, efficient staff is ready, available to serve, offer samples, or assist along well stocked aisles of both the familiar and upscale. Libations, anyone? The A+ "adult beverage" section has an exceptional array of wines and spirits.
I SLAY ALL DAY TRAVEL The Solo Traveler: Its always a pleasure coming into this Costco to see the workers with great customer service. They are friendly and kind. The selections are wide and many. I really like this location and it’s close to home.
Virginia Donnelly: I love this placeThe wine and alcohol in DC are the cheapest price around. Definitely has great bargains. You just have to have the space to store it or the mouths to eat some of the good items before they spoil.
Cynthia Smith: Some staff are rude, I believe that everyone needs to take the time and rate this store, I was one of those who instead of addressing the rudeness, i thought maybe some one else can address it but if we all think this way, then we are all going to get stuck with same rude people. I finally had enough, I addressed the problem. The store need to train staff on cultural sensitivity. Some cashiers bully customers, sad part too much hatred in this store. Hope the corporate sends people from headquarters and experience the hate maybe this store can turn for the better..the store have a good seafood manager. He listened to me while i was looking for a manager to address the bad treatment i received. Costco we want to be welcomed in your store
14. United States Capitol - Washington
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4.6
4130 reviews
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Address: First St SE, Washington, DC 20004
Schedule: Open ⋅ Closes 4:30PM
Telephone: (202) 226-8000
Business type: Federal government office
Zay McCullough, MSW, LCSW-A: This was the last major attraction I saw during my one week trip here from 12/28/21 to 1/4/2022. You can see the Capital Building from several blocks away. I actually remembered I needed to stop by because I saw it after exiting the Children’s Museum. It was a little after 5pm when we made it there. We say the reflecting pool, which is wider but shorter than the reflecting pool between the Lincoln Memorial and the Washington Monument. Unlike the latter, the Capitol’s reflecting pool isn’t easily accessible to stuck your feet it. The view, however, was still nice. This was my first time being in DC since I was in elementary school. It was extremely awesome to see the Capitol building. It was ironic that I had just watched Olympus Has Fallen on TV in my hotel just a day prior. Unfortunately, the perimeter of the building is gated off due to the events that transpired a year ago. I’m saddened to see that public access still isn’t available. Of course COVID is an added barrier to tours. Going inside is something that I wanted to do. I did not go to the visitors center that is close by as my son was ready to go back to the hotel, lol. There was a large Christmas tree in the lawn area between the capital building and the reflecting pool. Many people were taking pictures and appeared to be having a good time. I was grateful for the experience because I talked to my son (8) about what goes on in the building, the legislative bodies, and etc. I’m sure he’s forgotten everything we talked about but he can say he seen it in person whenever he does learn about it in school.
Ganindu Madhawa: A place where one can probe into the political history of USA.It is an iconic place and you need to reserve tickets beforehand visiting the place. You will be provided with a guide who give descriptive analysis of the architecture of the place and historical events. 😊
Yusra Nabeel: Such a great experience visiting one of the US symbols. Great place with beautiful reflection in pool.
Ali Shajarizadeh: This beautiful building is a must-see for everyone who visit Washington DC. The building has a long history. The place is where many important decisions were and are made that affects the world.
Stephen Butler: My first time taking the tour. Our Representative arranged a VIP tour. It was very small and personal. There’s no cost, but if your going to take a tour book it in advance. It takes about 3 hours or so. It was worth the time. Please hit “Like” if this was helpful. Thanks.
Ben Henderson: Really enjoyed the tour inside the Capitol building. Our tour guide was very knowledgeable and funny. Really interesting history and beautiful inside. Liked the fact you can then walk through a tunnel to cross over to the library of Congress which again was beautiful.
Isabelle Tran: Beautiful architecture from the outside. Recommended to book in advance for a tour. The park outside is a beautiful place to relax after a long day of touring, including some cherry blossom trees.
15. Target - Silver Spring
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3.6
69 reviews
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Address: 7828 Georgia Ave NW, Washington, DC 20012
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 892-3822
Business type: Department store
Edward Holman: I’ve been coming here since August and they are rarely ever stocked, even when the website says items are in stock. Target needs to find a better way for the in-store inventory to better communicate with the website inventory and keep the shelves stocked. I don’t think it’s a individual store problem, rather a problem with Corporate. I will rate this Target 3 stars because of the floor associates. They are always nice and go above and beyond to help out. Kudos to them!
Janice Temple: This Target Store is well-lit with wide aisles. I went there on a Sunday evening. Some of the shelves were empty from Saturday shoppers. I wanted to buy Figi Water but they were sold out. I am impressive by the organic selection of groceries. The parking was plentiful the day and time that I went.
SW: Neat small Target. However the security there is awful!!!! Everytime I’ve visited there is a security guard (man with National jersey) following me and whoever I visit the store with. I live in the area, so I frequent this store a lot. Mind you he is not clever with the following. He straight goes to whatever aisle I am in. This makes me not what to use this Target
16. Goodwill of Greater Washington Retail Store - Gaithersburg
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3.8
329 reviews
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Address: 619 S Frederick Ave, Gaithersburg, MD 20877
Schedule: Opens soon ⋅ 10AM
Telephone: (301) 527-0970
Business type: Thrift store
vvk honey: I never usually come here but whenever I do they always be charging me for items that’s totally wrong & it’s kinda annoying. I’ll buy kids clothes & you can clearly see on the tag it’s says size 9, 10, or 12 .. just because they see an adult buying it they’ll charge me for women’s clothes? I buy kids clothes because I give them to my nieces. I’ll even buy a lingerie dress which would be considered “bra” or sleeping wear” & they’ll charge me for a regular dress. I don’t get it. They should probably have proper tagging tactics if they keep getting confused about items. When it’s the “color of the day” I would have to mention it’s the “color of the day” to them other than that they’ll charger for the regular price. It’s only this location that does this too.
Meka Sledge: Well organized and reasonably priced. They are really mindful of covid regulations with only 22 people at a time, direction on walking in lanes and masks are required. Dress only 8.99 and shoes 12.99
Manjosh Sidhu: Have donated here several times but never had a horrible experience but today. The on-duty person instructed me to drop clothing in one of the big bins and when I did, he started to yell that not this bin but the other one. Told him not to yell at me and he instead told me that I was yelling at him. Started to lie. I had a bag of clothing and he started to snatch my bag. And, I kept saying I was not donating the bag but clothing. In the end, donated clothing alone and came back. Had to add that this happened on the day I posted this review and in the evening around 5:30pm. Hope this helps! I remembered this since it wasn’t a great experience. You normally remember something Great or Terrible.
Angelita Sinor: Excellent prices always crowded
Mike Sampson: Decent (but not great) thrift store with a variety of clothes, household items, etc. A good option if you reside nearby (Frederick goodwill has a lot more good stuff).
Jaden Hdez: I went to the store 7.55 pm and the employees was very rude, the cashiers say it’s close I know they supposed to close 8.00pm. It’s happen in May / 5 / 2022 I don’t know want they are very rude I have 5 minutes left
Sam Odle: Good drop off setup, friendly staff in my experiences, and decent size inside.You’ll often see in reviews that goodwill stores need more organization and while that is true compared to traditional retail stores I found the organization here to be good.
Delighted Day: Super cleaned but clothes price went up recently. Some clothes cost more than original tags.Clothes price went up and 2 times they charged me what I didn’t buy I caught it right at the cashier, the first time I got credit, second time the manager help void it.
17. Macy's - Washington
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4.2
3524 reviews
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Address: 1201 G St NW, Washington, DC 20005
Schedule: Opens soon ⋅ 10AM
Telephone: (202) 628-6661
Business type: Department store
Muniba Khan: Stopped by from out of town since the weather ended up being a lot colder than expected. We were able to find some winter wear for a reasonable price, although I wish they had a wider selection of warm coats and some gloves for these cold fronts. Everyone that helped us was super great and friendly!
Jacqueline Francis: I went with my daughter to return a sport jacket and to look around for any new items. My daughter met her former coworker who was kind enough to assist with her return. The experience painless and without incident. After the return, we made our to the children department. My daughter wanted to see if there anything new out for babies 18-24 months. There were some times, but nothing much that caught her. My grandson did grab a footsie pajama and my daughter saw a cute pair of sneakers and a tee shirt. Very cute 😍! The checkout rep was very friendly, and he was the manager. Overall, a great experince🙏🙏🙏
Mike Sackie: It used to be a really good place to shop at but now the customer service just inst there and. Either is the clothes where did it all go? Hopefully one day it will come back 🙏 thanks for ever seeking new styles
Cherisse Pais: This store is a disaster. None of the suitcases had prices on them, so I had to hunt down a cashier to find out how much one was, who was MASK-LESS the entire time, not to mention completely incompetent. She ended up charging me when all I wanted was a price check. And then she tried to talk me out of processing a refund, insisting that is was a good deal (it wasn’t). Absolutely not worth going here! It’s gone so far downhill.
18. Embassy of the Republic of Korea - Washington
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2.8
110 reviews
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Address: 2450 Massachusetts Ave NW, Washington, DC 20008
Schedule: Open ⋅ Closes 12PM ⋅ Reopens 1:30PM
Telephone: (202) 939-5600
Business type: Embassy
WSH: I called to inquire about registering our marriage in Korea, and the lady who helped me was very helpful. I cannot speak for other reps but this lady took time to answer all the questions I had. 5 stars plus.
Su Wai: Spent a good part of the afternoon trying to make an apt for consulate service. They only accept apt via the website and not over the phone. Turned out that there was a glitch on the website apt system, but nonetheless, very time consuming when trying to obtain an expedited visa.
J C: Staffs are trash. There is no other explanation. if you call them, you gonna be know how much they are disgusting.
kelly clarkson: Very positive experience. Answered immediately. Called the Embassy today after a long frustrating day full of calling people after another, and the recipient was extremely helpful and patient with me, and walked me through everything. Even after walking me through all my questions, he provided me with extra information. This is not just some office job for him, he was extremely interested in helping me throughly. 6/5 stars, the front desk recipient is very helpful. Very impressed.
C Kirk: TERRIBLE embassy. The employees are extremely rude, will get mad at you, rush you, hang up on you (if you are lucky enough to get someone on the line), and they do not know anything about their own regulations. Absolute worst embassy or even government office I have had the unfortunate need to interact with.
Hans Han: My interaction with the Korean embassy took place over several occasions, and each time I (or one of my family members) spoke with the staff members here (specifically Inés Ha, who was especially kind and patient), we came away with the impression that the embassy personnel were kind, knowledgeable, and efficient when it came to dealing with all relevant matters. I can’t say enough good things, and I really appreciated the generosity of the staff members’ time.
Changular: The lady at window 6 was helpful and nice. However the gentleman at window 5 completely useless. You dare ask him anything he will roll his eyes and act like you are a huge bother. I was completely thrown off by his behavior and I don’t understand how that goes unnoticed by his superiors. I had to go back multiple times in order to complete simple paper work because of the unclear directions given.
HB Jenkins: I had an excellent experience calling the consulate and embassy. They promptly returned my call and gave very concise information, the representative of the embassy was very friendly and answered all my questions and even offered additional info to make sure I had what I needed to make an informed decision! I appreciate you!!
Dasol Jung: Last week, I went in to have my family certificate translated. There, I filled out forms as instructed. When it was my turn, the man behind the glass wall simply said the form was insufficient. I explained that I found the form on the official website and asked for his help to find the version he was referring to. He simply said, “Google it.” I went back and forth several times and could not find the form so I asked him to share the link with me. There was no other person waiting at the office; yet he was on his phone the whole time and gave out a big sigh. The rest of the visit went something like this: Him whispering and laughing amongst his colleagues and when I asked a question, he replied, “What do you think?” My experience does not seem to be an anomaly. There are several bad reviews online; some of which describe humiliation, disrespect, and disappointments. Why should this be how Korea is represented in the U.S.? How is this being overlooked by the management team? Why do the government workers in the office think it’s okay to treat people this way? My intention is not to have certain government workers fired. In fact, I sincerely hope that is not the only solution to this problem. My hope is that the management acknowledge the current issue and spread positivity, manner, and sense of respect from top down. People who visit the consulate are usually in need of the country’s support in a foreign land. They come for help because they feel helpless. They come for support because they’re desperate. The rudeness needs to stop. #dckoreanembassy #dckoreanconsulate
19. Target - Bailey"s Crossroads
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3.9
855 reviews
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Address: 5115 Leesburg Pike, Falls Church, VA 22041
Schedule: Open ⋅ Closes 10PM
Telephone: (703) 253-0021
Business type: Department store
Kevin Butler: Loved this target till I had a horrible encounter with a security guard that works here by the name of Uman. He is the farthest thing from professional and should pick how he talks to the customers wisely. I’ve never been so embarrassed because he wanted to not pull me aside but make accusations in front of other people that were false. Thank goodness for the manager because she is the only reason things de escalated. Accusations without proof is no way to be a Target security guard.
George Smith: Staff definitely try to draw you out with some passive aggressive female type tendencies goes for the so called males too annoying but manageable. Parking situation is also a nightmare why not just have a normal parking lot greedy
Sam Odle: Pro Tip: if you visit regularly, GET THE CARTWHEEL APP. You will save money and it is free. Massive department store featuring a Starbucks, a grocery store, public restrooms (men’s, women’s, and family) and just about everything else you’d expect from a Target. When I visited on a Saturday it seemed exceptionally well staffed which jives with the other reviews mentioning how busy it can get.
L M: this is a nice target. i’ve only ever been on weekends so i’ve never had to pay for parking. but beware- google maps will take you to the office building behind the target. there is no way to get to the target from where it takes you. ignore the google maps directions.
Brevon Davis: Poor shopping experience! Trash everywhere. Long wait times to check out and poor customer service. Will not return to this location.
Khoi Nguyen: Really clean super target everything is spotless and easy to find. Starbucks has huge waiting area. Parking is free under 2 hours
20. Lowe's Home Improvement - Washington
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4
1968 reviews
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Address: 2438 Market St NE, Washington, DC 20018
Schedule: Open ⋅ Closes 10PM
Telephone: (202) 378-2500
Business type: Home improvement store
Sassy Sauce: Great discounts on Christmas items as part of the holiday sale. I picked up Christmas stockings for under $5.00. There were fire pits on clearance as well. I like this location and they generally have the items I’m in need of for repairs or decorations, etc. The staff is very helpful as well.
Kev- keepingitreal: This location offers a variety of affordable items for your home improvement needs. I really appreciate the staff in the aisle for assisting me with finding items on my check list. At check out the cashier was welcoming and friendly. This store was very clean and offers plenty of parking.
Jessica Fullington: Today I went to the garden center for some outside plants. Yolanda was so very helpful! She was able to answer my questions, she even went and got me a cart so that it was easier for me to get the items I purchased to my car. It is so refreshing to have people who are pleasant and helpful at their jobs I will definitely come back to this location to get all the plants I need this spring! Marla was very helpful as well along with the young man who answered some of my questions about my plans. All around a wonderful experience!
goklt: Lots of materials here. Check out was fast. However good luck asking for assistance. Lots of associates are walking around but not helping customers. I tracked an employee down for assistance in moving materials from a high shelf to store level in the door section. He called two times for assistance to my aisle but no one came and he advised going to customer service. They called and still no help. Had to track somone down in a different department altogether. Crazy.
Chase Johnson: The employees here are courteous. But the wood cutting service they claim to offer is not available when needed. The store should just be candid that wood cutting won’t be available (or at the very least won’t be available at any specific time). I am a local DIYer (not a contractor). Before I bought wood I asked about cutting and was told it was no problem—buy it and then request a cut. I did. I was then told the lumber associate wasn’t available for an hour. I couldn’t get the wood (a single sheet of plywood I needed to cut in half) into my car, so I waited. After an hour, there was still no lumber associate, so the wood was never cut.
Annie Signorelli: I ordered a dishwasher with professional installation and the process from start to finish was completely nontransparent and unprofessional. The installation had to be rescheduled because the dishwasher wasn’t pulled down for pick up in time, and then when it was installed it was the incorrect dishwasher — not even the right brand. After several hours on the phone with the Lowes installation line, including being told multiple times that they couldn’t advance the process because they couldn’t get in touch with anyone at their own Lowes store, I called the store directly and was able to sort it out and get the installation rescheduled. A Lowes associate later told me that they don’t have the “luxury” of waiting on hold with the store which is what I had to do in order to ensure my order was completed. Finally the correct dishwasher was installed on the third attempt and I was told I could contact the installation line again to discuss compensation for the inconvenience. Again it took multiple attempts to even get an update on where my case stood, despite being told every time that I should expect a call back “by end of business” every day I called. When I finally got offered compensation it was for less than half of the amount I requested (I requested the installation service be refunded seeing as it took 3 attempts and I was the one having to set everything up because Lowes did not follow through). While I am satisfied with the product I am in disbelief at how difficult and unprofessional the process was with Lowes. I do not recommend purchasing appliances from installation from this store or using the Lowes installation services.
